THERE IS A DEAD SPOT IN THE STEERING. YOU MUST MOVE THE STEERING WHEEL 1/2"-1" TO THE LEFT OR RIGHT BEFORE IT WILL ACTIVATE BASED OFF OF THE STEERING INPUT. I INITIALLY THOUGHT IT WAS PART OF THE TYPICAL JEEP SETUP UNTIL I READ MANY OTHER OWNERS IN THE JEEP JLU FORUM COMPLAINING ABOUT THE SAME ISSUE. I'VE CALLED (3) DIFFERENT DEALERS WHO INDICATED THAT THEY HAD NOT HEARD OF THE ISSUE. I'VE PROVIDED A LINK TO A FACEBOOK VIDEO FROM ONE OF THE FORUM MEMBERS SO THAT YOU CAN SEE HOW MUCH PLAY IS IN THE STEERING INPUT AT 70 MPH. I WAS DRIVING IN A SEVERE RAINSTORM RECENTLY AND BEGAN TO HYDRO-PLANE AND DIDN'T FEEL LIKE I HAD THE PROPER AMOUNT OF INPUT TO STEERING THAT WOULD ALLOW ME TO RECOVER WITHOUT JERKING THE WHEEL. THIS AMOUNT OF PLAY IN THE STEERING MAKES IT DIFFICULT TO CORRECTLY ADJUST IF AN IMMEDIATE INPUT IS NEEDED WITHOUT OVER CORRECTING. HTTPS://WWW.FACEBOOK.COM/GROUPS/JEEPWRANGLERJL/PERMALINK/1014060645441660/ THIS HAS HAS BEEN ONGOING SINCE THE DAY I TOOL DELIVERY OF THE VEHICLE. I CURRENTLY HAVE APPROX. 2480 MILES ON THE VEHICLE.
2018 Jeep Wrangler complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →
MAJOR DEADSPOT AND A LOT OF PLAY IN STEERING. CONSTANT ADJUSTMENT IN STEERING WHEN DRIVING OVER 30MPH. WANDERS INTO OTHER LANE....ALMOST HAD ACCIDENT BECAUSE OF THE CONSTANT ADJUSTMENTS. BROUGHT IT TO DEALER AND NOTHING WAS FIXED.
LOOSE STEERING AND DRIFT WHILE DRIVING. UNABLE TO MAINTAIN A STRAIGHT LINE WITHOUT CONSTANT STEERING CORRECTION. VERY NOTICEABLE AT FREEWAY SPEEDS AS THE VEHICLE WILL WANT TO DRIVE LEFT OR RIGHT IMMEDIATELY AFTER YOU STOP CORRECTING STEERING. STARTED AT 19 MILES TOTAL ON THE VEHICLE. AS SOON AS I PURCHASED IT AND GOT ON THE FREEWAY IT FELT LIKE DRIVING ON ICE. FLAT OUT DANGEROUS TO DRIVE, RIGHT FROM THE FACTORY.
AS YOU DRIVE, THE VEHICLE HAS A TENDENCY TO DRIFT LEFT AND RIGHT, REQUIRING CONSTANT CORRECTION. LOWERING THE INFLATION OF THE TIRES SEEMED TO HELP, BUT THE ISSUE STILL REMAINS.
THE DRIVER'S SEAT EMITS A TERRIBLE SQUEAKING NOISE. I TOOK IT TO ONE DEALER WHO DIDN'T FIX IT. THEN TO A SECOND. I'M STILL WAITING ON A PART AND IT'S BEEN TWO WEEKS. IT WILL BE FIVE WEEKS WITH THIS PROBLEM BEFORE THEY EVEN ATTEMPT TO RESOLVE IT. I'VE OWNED THE CAR FOR THREE MONTHS.
WELDS ON TRACK BAR MOUNT NOT LINED UP CORRECTLY. THROUGHOUT THE REST OF THE FRAME, LOTS OF SLAG, MISALIGNED WELDS, BAD PENETRATION, MALFORMED WELD CAPS, SPATTER, AND POROSITY. *DT *TR
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE THE VEHICLE WAS PARKED OUTSIDE OF THE CONTACT'S PARENT'S HOUSE, IT ROLLED AWAY AND STOPPED AGAINST THE GRILL OF HER PARENT'S VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED ALL AMERICAN CHRYSLER, JEEP, DODGE, RAM OF ODESSA AT (432) 614-0801 (LOCATED AT 2510 E 8TH ST, ODESSA, TX 79762) AND WAS INFORMED TO LEAVE THE VEHICLE FOR THREE WEEKS FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,695.
NEW JEEP AND STEERING SEEMS TO WANDER WHILE HAVE PLAY IN THE STEERING WHEEL. CAN FEEL VERY SKETCHY AT TIMES.
STEERING WONDERS FROM SIDE TO SIDE ABOUT 2 IN OF PLAY IN WHEEL. UNABLE TO DRIVE IN MIDDLE OF ROAD. SCARY TO BREAK HARD.
THERE IS 1 TO 2 INCHES OF PLAY IN THE STEERING. THE JEEP DRIFTS FROM ONE SIDE OF THE ROAD TO THE OTHER. YOU HAVE TO BE CONSTANTLY STEERING ARE YOU WILL END UP IN THE OTHER LANE OR OFF THE ROAD. IT NORMALLY HAPPENS ABOVE 35 MPH ON HIGHWAY.
MERGING ON TO HIGHWAY, STEERING STIFFENED THEN LOOSENED. STEERING WHEEL HAD TO BE AT 45-90 DEGREE ANGLE TO MAINTAIN STRAIGHT TRACK. AT HOME, I NOTICED THE TRACK BAR MOUNT HAD SEPARATED FROM THE FRAME. THE WELD ON THE OUTBOARD SIDE IS ON MOUNT INSTEAD OF THE SEAM BETWEEN THE MOUNT AND FRAME. THE FRONT AND REAR WELDS ON THE MOUNT ARE CRACKED. ONLY INTACT WELD IS THE INBOARD WELD.
I LOOKED UNDER MY BRAND NEW WRANGLER JL AFTER HEARING PEOPLE COMPLAIN ABOUT BAD WELDS. SURE ENOUGH, MY WELDS ARE AWFUL. A JEEP SERVICE TECHNICIAN TOLD ME THERE IS NO WAY THIS SHOULD HAVE BEEN ABLE TO LEAVE THE FACTORY. AS OF RIGHT NOW, JEEP HAS NOT DONE ANYTHING FOR ME. FEEL VERY UNSAFE IN THIS VEHICLE. I HOPE JEEP HAS A RECALL SOON. I'M NOT THE ONLY ONE WITH THIS ISSUE.
THE STEERING ON MY JEEP REQUIRES CONSTANT ADJUSTMENT TO MAINTAIN A LANE. VEHICLE DRIFTS LEFT AND RIGHT.
BAD AND INCOMPLETE RUSTING WELDS.
EXCESSIVE WANDERING IF VEHICLE WHILE DRIVING. CONSTANT STEERING CORRECTION IS NEEDED BUT THE STEERING WHEEL HAS EXCESSIVE PLAY SO IT CONSTANTLY OVER CORRECTS. EXCESSIVE MOVEMENT IN THE STEERING WHEEL WITH LITTLE MOVEMENT OF THE TIRES.
MANY WELDS ON THE FRAME TO INCLUDE THE TRACK BAR ARE EXTREMELY POROUS. IF/WHEN THE TRACK BAR WELD GIVES THE VEHICLE WILL RESULT IN A TOTAL LOSS OF STEERING. MAKING IT A HIGH RISK FOR ACCIDENT AND INJURY. *DT *TR
LOOSE STEERING, VEHICLE DRIFTS AND WANDERS WHILE DRIVING, CONSTANTLY NEEDING TO CORRECT STEERING TO GO STRAIGHT
WHILE DRIVING, ESPECIALLY ON THE HIGHWAY, THE STEERING HAS ABOUT AN INCH OF PLAY MOVING LEFT OR RIGHT WHERE NO CHANGE OCCURS TO THE TIRES. SO I COULD DRIVING AND MOVE THE STEERING WHEEL TO THE LEFT SLIGHTLY AND THE TIRE DOESNT MOVE LEFT. SO WHEN DRIVING AT HIGHWAY SPEEDS GOING THROUGH CURVES I TEND TO DRIFT A BIT DUE TO THIS.
MY CAR IS NOT STABLE ON THE ROAD AND I FEEL THE STEERING WHEEL PLAY THE DEALER SAID IT'S NEED ALIGNMENT AND THEY DO IT BUT STILL THE SAME.
VEHICLE STALLED IN HIGHWAY, STOP AND GO TRAFFIC FOR NO REASON AND WAS EXTREMELY HARD TO RESTART. A FEW DAYS LATER, THE RADIO AND BACKUP CAMERA WENT OUT AND CAME BACK AN HOUR OR SO LATER. THE RADIO, WHICH CONTROLS ALL ELECTRONICS AND BACKUP CAMERA, WENT OUT AGAIN. DEALER REPLACED SOME SORT OF INTERFACE FOR THE INFOTAINMENT SYSTEM (RADIO) ON 07/30/18. THEN VEHICLE STALLED AGAIN IN HIGHWAY, STOP AND GO TRAFFIC ON 08/03/2018 AND WAS DIFFICULT TO RESTART. THEN, ON 08/09/2018, A BATTERY CHARGE WARNING CAME ON AND THEY REPLACED THE ALTERNATOR. WHAT IS EVEN MORE TROUBLING, IS THESE VERY PROBLEMS ARE ALL OVER THE INTERNET. ALL WORK HAS BEEN COVERED UNDER WARRANTEE BUT I HAVE WASTED THE BETTER PART OF TWO FULL DAYS DRIVING TO/FROM THE DEALER OR WAITING IN THE WAITING ROOM. I HAVE FILED A COMPLAINT WITH FCA (JEEP). IT APPEARS AS THOUGH THE ELECTRICAL SYSTEM JEEP ENGINEERS HAVE DESIGNED FOR THESE WRANGLER RUBICON JLS IS FLAWED TO SAY THE LEAST.
MY VACCUM BOOSTER FAILED. MY SON WAS DRIVING MY JEEP THAT ONLY HAS 2000 MILES ON IT. HE WAS DRIVING IN DRY WARM CONDITION. HE DROVE IN THE SUBURBS ON A MAIN STREET. HE HIT THE BRAKES AND NOTHING HAPPENED WHICH CAUSED HIM TO REAR END SOMEONE. EDR REPORT HAS BEEN DONE. INSURANCE HAS INVESTIGATED AND WELL. UNFORTUNATELY CHRYSLER WONT OWN UP TO THE FACT THAT THE VACCUM BOOSTER WAS FAULTY.
THE STEERING ON A BRAND NEW JEEP WRANGLER JL RUBICON IS VERY LOOSE WITH A DEAD SPOT AT THE TOP. IT IS EXTREMELY CHALLENGING TO MAINTAIN A LANE WHEN DRIVING, ESPECIALLY AT HIGHWAY SPEED. UNDER HARD BRAKING THE VEHICLE WILL PULL ONE WAY OR THE OTHER BECAUSE IT FEELS LIKE NOTHING IS KEEPING THE FRONT WHEELS STRAIGHT, CORRECTING IT IS SCARY AS THE VEHICLE SWAYS SIGNIFICANTLY.
THE STEERING ON A BRAND NEW JEEP WRANGLER JLU SPORT IS VERY LOOSE WITH A DEAD SPOT AT THE TOP. IT IS EXTREMELY CHALLENGING TO MAINTAIN A LANE WHEN DRIVING, ESPECIALLY AT HIGHWAY SPEED. UNDER HARD BRAKING THE VEHICLE WILL PULL ONE WAY OR THE OTHER BECAUSE IT FEELS LIKE NOTHING IS KEEPING THE FRONT WHEELS STRAIGHT, CORRECTING IT IS SCARY AS THE VEHICLE SWAYS SIGNIFICANTLY.
THE STEERING ON A BRAND NEW JEEP WRANGLER JL RUBICON IS VERY LOOSE WITH A DEAD SPOT AT THE TOP. IT IS EXTREMELY CHALLENGING TO MAINTAIN A LANE WHEN DRIVING, ESPECIALLY AT HIGHWAY SPEED. UNDER HARD BRAKING THE VEHICLE WILL PULL ONE WAY OR THE OTHER BECAUSE IT FEELS LIKE NOTHING IS KEEPING THE FRONT WHEELS STRAIGHT, CORRECTING IT IS SCARY AS THE VEHICLE SWAYS SIGNIFICANTLY.
STEERING HAS A LARGE DEAD SPOT. VEHICLE WANDERS ALL OVER THE ROAD REQUIRING CONSTANT CORRECTION.IT IS REALLY BAD IN CROSS WINDS. THE PROBLEM APPEARS TO BE WITH THE STEERING BOX. MOVING THE STEERING WHEEL BACK AND FORTH, I CAN SEE THAT THE INPUT SHAFT IS TURNING, BUT THE SECTOR SHAFT IS NOT. THE GEAR BACKLASH ADJUSTMENT IS RIGHT ON THE MARKS FROM THE FACTORY.
THE JEEP WILL NOT HOLD A LINE. IT WANDERS OR DRIFTS THUS CAUSING CONSTANT MOVEMENT OF THE STEERING WHEEL TO MAINTAIN TRAVEL IN DESIRED DIRECTION. I.E. IF TRAVELING STRAIGHT, THE STEERING WHEEL REQUIRES CONSTANT INPUT. THE SAME APPLIES IN A SMOOTH CURVE. SPEED OF VEHICLE SEEMS TO NOT BE A FACTOR. I TOOK DELIVERY ON 6/12/2018 AND NOTICED THE ISSUE SAME DAY. I SCHEDULED AN APPOINTMENT WITH THE DEALER AND DELIVERED IT TO THEM ON 8/01. A NEW STEERING BOX HAS BEEN ORDERED BUT I HAVE NOT RETAKEN POSSESSION OF THE VEHICLE AT THIS TIME. THANKS, (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
THE STEERING HAS ABOUT 2 INCHES OF PLAY SIDE TO SIDE AND ON THE HIGHWAY AT 70 MPH IT CAN CHANGE LANES ON ME AND TAKES CONSTANT CONTROL ALL OF THE TIME. TOOK IT TO THE DEALER AND THEY SAID YES IT HAS PLAY BUT THAT IS NORMAL. THAT CAN'T BE CORRECT AS OTHER VEHICLES HAVE NO PLAY AT ALL. SOMEONE IS GOING TO GET HURT SOMEDAY IF YOU DON'T TELL THEM TO FIX THIS.
THE STEERING HAS A VERY LARGE DEAD SPOT WHERE STEERING INPUT RESULTS WITH ZERO RESISTANCE OR STEERING CHANGE. I CAN MOVE THE STEERING WHEEL AT LEAST 2 INCHES WITH ZERO REACTION FROM THE JEEP, BOTH AT SPEEDS AND NOT MOVING. AT HIGHWAY SPEEDS IT IS DOWNRIGHT SCARY AS IT DRIVES LIKE AN OLD 70'S JEEP/TRUCK. EVERY TINY CORRECTION REQUIRES SUBSTANTIAL SEESAWING OF THE STEERING WHEEL TO CORRECT. THIS ISSUE HAS BEEN WELL DOCUMENTED ON JLWRANGLERFORUMS.COM WITH NO REAL FIX FROM JEEP. THIS IS EXTREMELY DANGEROUS...JUST IMAGINE TAKING A CURVE AT 60 MPH ON A TWO LANE ROAD WITH A LARGE TRUCK/SEMI GOING THE OPPOSITE DIRECTION, THIS IS EXTREMELY DIFFICULT TO KEEP THE JEEP IN THE LANE. SIDE WINDS AND PAVEMENT IRREGULARITIES ALSO WREAK HAVOC. THIS ISSUE HAS BEEN PRESENT SINCE THE FIRST DAY DRIVING THE JEEP HOME FROM THE DEALER. IT NOW HAS OVER 2,000 MILES .
STEERING IS VERY LOOSE WITH A LARGE DEAD SPOT. THE VEHICLE WANDERS ESPECIALLY AT HIGHWAY SPEEDS. TO CORRECT WANDERING THE DEAD SPOT CAUSES YOU TO NEED TO CORRECT WITH A GREATER MOVEMENT OF THE STEERING WHEEL. THE VEHICLE AND STEERING SEEMS VERY LOOSE AND WHEN HITTING ROAD IMPERFECTIONS THE VEHICLE CAN SEEM TO FLOAT.
THE STEERING FEELS LOOSE. IT WANDERS ON THE ROAD EVEN AT LOW SPEEDS
STEERING HAS EXCESSIVE PLAY AT HIGHWAY SPEEDS MAKING IT DIFFICULT TO CORRECT STEERING WHEN CHANGING LANES. WHEN DRIVING THIS CAN CAUSE YOU TO OVER CORRECT WHICH HAS THE POTENTIAL TO CAUSE YOU TO DRIFT INTO ANOTHER LANE AND POSSIBLY HIT ANOTHER CAR.
VEHICLE WILL NOT TRACK STRAIGHT. REQUIRES CONSTANT MINOR CORRECTION OR IT DRIFTS OUT OF LANE. IT'S LIKE A DEAD SPOT IN THE MIDDLE POSITION OF THE STEERING BOX. PER THE DEALER, THERE IS NO FIX AND THIS IS CONSISTENT FOR ALL NEW JL MODELS. THE 2018 WRANGLER JK MODELS DO NOT HAVE THE ISSUE. BOUGHT BRAND NEW A FEW WEEKS AGO. DEALER CONFIRMED BY DRIVING OTHER JL MODELS; SAME ISSUE.
THE VEHICLE EXPERIENCES LOOSE STEERING AND WANDERING WHILE DRIVING.
THE STEERING REQUIRES CONSTANT CORRECTION TO DRIVE IN A STRAIGHT LINE ESPECIALLY AT HIGHWAY SPEEDS. THE STEERING WHEEL HAS EXCESSIVE PLAY.IT IS DANGEROUS TO DRIVE.
OWINNG JEEP WRANGLERS FOR YEARS, I AM ACCUSTOMED TO LOOSE STEERING. HOWEVER, THE ONE I JUST PURCHASED AND HAVE LESS 1000 MILES ON,HAS A STEERING ISSUE THAT REQUIRES CONSTANT CORRECTION, ESPECIALLY AT SPEEDS IN EXCESS OF 55 MPH AND EXPECIALLY AROUND CURVES, IS EXCESSIVE AND UNSAFE. IT IS MUCH MORE NOTICABLE THAT PREVIOUS MODELS AND EXTREMELY UNSAFE. THERE IS A BULLETIN, RELEASED BY JEEP ACKNOWLEDING THE PROBLEM, BUT APPARENTLY MINE DOESN'T MAKE THE DATES (MINE WAS MADE A MONTH AFTER THE BULLETIN EXPIRED). IT HAS BEEN TO A DEALERSHIP FOR RECALIBRATION AND/OR REPROGRAMMING (AS THE TECH BULLETIN STATES SHOULD BE DONE) BUT WAS TOLD NOTHING WAS WRONG AND IT IS WITHIN SPECS. OTHER OWNERS OF THIS MODEL ARE HAVING THE SAME ISSUE AND NOTHING IS BEING DONE ABOUT IT. I HAVE DRIVEN DIFFERENT FRIEND'S JEEPS, SAME YEAR AND MODEL, AND MOST HAVE THIS ISSUE. ONLY ONE THAT I HAVE DRIVEN DID NOT HAVE IT. FCA (FIAT CHRYSLER) NEED TO ADDRESS THIS ISSUE AS SOON AS POSSIBLE.
STEERING IS EXCESSIVELY ERRATIC / WANDERING / LOOSE ESPECIALLY AT HIGHWAY SPEEDS.
STEERING HAS ABOUT 2 INCHES OF PLAY (DEAD SPOT) ON CENTER. JEEP WANTS TO WANDER AND DRIFT I HAVE HAD THIS JEEP TO 2 DIFFERENT DEALERS WITH THIS PROBLEM WITH NEGATIVE RESULTS. I WAS TOLD THIS IS THE WAY THEY DRIVE. THIS IS NOT MY FIRST WRANGLER. I DROVE A 2011 JK WRANGLER FOR 7 YEARS AND I CAN SAY WITHOUT RESERVATION THIS IS NOT THE WAY THEY DRIVE.
STEERING WHEEL HAS A LARGE DEAD SPOT CAUSING THE DRIVER TO CONSTANTLY MOVE THE STEERING WHEEL LEFT AND RIGHT TO KEEP THE WRANGLER GOING STRAIGHT.
STEERING HAS PLAY IN THE WHEEL. WANDERS OWN ITS OWN AT SPEEDS ABOVE 50 WHEN WARM. AT SPEEDS ABOVE 50 MPH ITS DIFFICULT TO STAY IN THE LANE. PURCHASED NEW AND I DIDN'T TEST DRIVE AT HIGHWAY/FREEWAY SPEEDS.
THE CAR DOESN'T TRACK STRAIGHT WITHOUT CONTINUAL ADJUSTMENTS WITH THE STEERING WHEEL. IT WILL DRIFT A LITTLE RIGHT, THEN I NUDGE THE STEERING WHEEL TO THE LEFT AND IT WILL DRIFT LEFT AND HAVE TO CORRECT TO THE RIGHT AGAIN.
ISSUE WAS IDENTIFIED IMMEDIATELY UPON DELIVERY OF THE VEHICLE FROM THE SELLING DEALERSHIP. STEERING REQUIRES CONSTANT CORRECTION IN ORDER TO MAINTAIN A STRAIGHT LINE. ADDITIONALLY, THE STEERING RESPONSE 1 - 2" FROM CENTER IS NOT PRECISE AND RESULTS IN OVER-CORRECTIONS OF THE STEERING. THE SENSATION IS SIMILAR TO THAT OF TRYING TO DRIVE A STRAIGHT LINE THROUGH A FEW INCHES OF SNOW. THE SELLING DEALER ALLOWED ME TO DO A COMPARISON DRIVE WITH A LIKE MODEL (SAME MAKE, MODEL AND OPTIONS) AND A DIFFERENCE WAS ACKNOWLEDGED AND A SERVICE APPOINTMENT SCHEDULED. THE SERVICE DEPARTMENT LATER INDICATED THAT THIS ISSUE IS "NORMAL" AND THAT IT WAS NOT UNUSUAL THAT THERE WOULD BE A DIFFERENCE BETWEEN MY VEHICLE AND THE COMPARISON VEHICLE. NAVIGATING TWO LANE ROADS AND HIGHWAYS, ALONG WITH NARROW CONSTRUCTION AREAS, ARE OF CONCERN GIVEN THE VEHICLE'S TENDENCY TO WANDER AND INACCURATE STEERING CORRECTIONS/OVER-CORRECTIONS.
I HAVE HAD THIS VEHICLE FOR ONE WEEK AND I NOTICED THE STEERING PROBLEM RIGHT AWAY. MOST OF MY DRIVING IS ON THE HIGHWAY, THIS VEHICLE HAS AN EXCESSIVE STEERING DEAD ZONE WHICH LEADS TO MAJOR OVER CORRECTING AND CONSTANT STEERING INPUT TO KEEP WITHIN A STRAIGHT LINE, ESPECIALLY WHEN THERE ARE BUMPS, CRACKED, UNEVEN PAVEMENT, TURNING, WIND ETC. IT'S VERY A SCARY. I DON'T EVEN WANT TO DRIVE THE VEHICLE. MY SPEED DURING THIS IS BETWEEN 60-75.
THE JEEP WANDERS LEFT TO RIGHT, HIGHER SPEEDS ARE WORSE. I HAVE BEEN PULLED OVER TWICE IN THE 9 DAYS I HAVE OWNED THIS JEEP FOR ERRATIC DRIVING.
THERE ARE SEVERAL LOCATIONS ON THE FRAME OF MY VEHICLE WITH POOR WELDS. THE BEAD IS NOT UNIFORM, PENETRATION IS POOR, AND THERE IS SOME POROSITY.
STEERING WHEEL BRACKET NOW WELDED ON TO FRAME PROPERLY. IT HAS FALLEN OFF CAR CAUSING STEERING TO BE FLOATING AND DANGEROUS
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING 45 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT WAS ABLE TO CONTROL THE VEHICLE UNTIL THE POWER STEERING RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO ATLANTIC CHRYSLER JEEP DODGE RAM (130 SUNRISE HWY, WEST ISLIP, NY 11795, (631) 422-0123), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. THE VIN WAS NOT AVAILABLE.
IMPROPERLY TIGHTENED BALL JOINTS. THEY WERE LOOSE AND MADE A CLICKING NOISE WHEN STEERING.
I HAVE THE NEW JL WRANGLER. THIS IS A REDESIGNED WRANGLER FOR 2018. SINCE TAKING DELIVERY ON 5/2/18 I HAVE EXPERIENCED LOSE STEERING WITH WHAT SEEMS TO BE A DEAD SPOT WITH THE STEERING WHEEL. THIS ALLOWS FOR THE JEEP TO WONDER IN THE TRAFFIC LANE. AT TIMES IT FEELS VERY UNSAFE WHERE YOU FEEL LIKE YOU COULD LOSE CONTROL OR END UP IN AN ADJACENT TRAVEL LANE. THE DEAD SPOT IS A FEW DEGREES RIGHT AND LEFT OF CENTER. IT FEELS LIKE YOU CAN MOVE THE WHEEL WITHOUT ANY STEERING INPUT TO THE FRONT WHEELS. BECAUSE OF THIS YOU ARE OFTEN FIGHTING WITH THE STEERING WHEEL AS YOU MAKE CORRECTIONS TO THE LEFT YOU END UP GOING TOO FAR AND HAVE TO CORRECT BACK TO THE RIGHT. THIS OCCURS AT ALL SPEEDS, BUT SEEMS MORE PREVALENT AT HIGHER HIGHWAY SPEEDS. MAYBE BECAUSE IT FEELS MORE SCARIER AT THOSE SPEEDS? JEEP AND FCA SO FAR SEEM TO INDICATE THIS IS NORMAL JEEP WRANGLER STEERING. HOWEVER I HAVE HAD PREVIOUS JEEP WRANGLERS WHERE THE STEERING DID NOT FEEL THIS WAY. AS WELL AS CONFERRING WITH OTHER JEEP OWNERS BOTH OF PREVIOUS MODELS AND THIS NEW MODEL WHO DO NOT EXPERIENCE THIS PROBLEM. I HAVE HAD THE JEEP IN TWICE FOR SERVICE WITH THE DEALERSHIP I PURCHASED THE JEEP FROM, BUT NOTHING WRONG HAS BEEN FOUND. I HAVE DRIVEN OVER 3600 MILES ON THE JEEP TO DATE IN HOPES THAT IT WOULD GET BETTER. HOWEVER THE ISSUE IS STILL THERE.
HIGHWAY SPEEDS 60-75 MPH, STEERING LOCKS. HARD TO TURN LEFT OR RIGHT. A MAJOR DEGREE OF RESISTANCE FROM A 'STRAIGHT' STEERING WHEEL TO ANY MOVEMENT LEFT OR RIGHT
SINCE PURCHASING THIS VEHICLE IN EARLY JULY 2018 AND HAVING DRIVEN 550 MILES I CAN SAY THIS VEHICLE HAS AN EXCESSIVE STEERING DEAD ZONE WHICH LEADS TO MAJOR OVERCORRECTING AND CONSTANT STEERING INPUT TO KEEP WITHIN A STRAIGHT LANE. THIS PROBLEM IS AMPLIFIED WHEN TRAVELING AT HIGHWAY SPEEDS (60+ MPH). ESPECIALLY WHEN THERE ARE BUMPS, CRACKED/UNEVEN PAVEMENT, TURNING AND WIND AND THIS CREATES AN EXTREMELY DANGEROUS DRIVING SITUATION WHICH COULD RESULT IN SERIOUS INJURY TO MYSELF OR OTHERS. THIS VEHICLE HAS A DANGEROUS "BOBBLE" OR SWAY AND DRIVING AT FASTER POSTED SPEEDS, ESPECIALLY ON MORE NARROW ROADS IS QUITE DANGEROUS. THE AMOUNT OF FORCE TO CORRECT TO STAY IN CENTER LANE IS UNLIKE ANY VEHICLE IN MY ALMOST 40 YEARS OF DRIVING I HAVE ALSO OWNED 3 OTHER JEEP WRANGLERS SO I KNOW HOW THEY DRIVE. OTHERS HAVE MENTIONED THIS COULD BE EITHER A STEERING GEARBOX OR COMPUTER FLASH ISSUE. I DID NOT PAY OVER $40,000 FOR AN UNSAFE TO DRIVE VEHICLE. THANK YOU FOR YOUR ASSISTANCE AND HELP WITH THIS SERIOUS SAFETY ISSUE!
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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