Page 33 of 37 · complaints 1,601–1,650 of 1,827

2018 Jeep Wrangler complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →

Steering
Filed Oct 16, 20181 milesIL

THERE HAS BEEN A MAJOR RECALL RELATED TO THE TRACK BAR WELDS ON THE JL MODEL WRANGLERS AND WHEN I SEARCH MY VIN IT IS NOT INCLUDED BUT MANY OF THE WELDS ON MY FRAME ARE RUSTING ALREADY AND APPEAR TO BE "BAD" WELDS. I AM A PROFESSIONAL WELDER AND I KNOW WHAT A GOOD WELD LOOKS LIKE. PLEASE HELP ME ADDRESS THE ISSUE WITH THE MANY "BAD" WELDS ON MY BRAND NEW JEEP.

Steering
Filed Oct 16, 201827,000 milesWV

JEEP SHAKES VIOLENTLY ANY TIME IT HITS A BUMP ABOVE 60MPH SO BADLY I HAVE TO COME TO A COMPLETE STOP. MULTIPLE TIMES I'VE NEARLY BEEN REAR ENDED TRYING STOP TO REGAIN CONTROL OF THE VEHICLE. THIS IS NOT MY FIRST WRANGLER I HAVE OWNED 5. I KNOW HOW A JEEP RIDES. THIS IS NOT A SAFE VEHICLE AT ALL. THIS JEEPS HAS NOTHING AFTER MARKET ON IT. I'VE TAKEN TO THE DEALER AND THEY CAN'T FIND THE PROBLEM. I CAN'T AFFORD TO TRADE IT IN. BUT I DON'T WANT MY KIDS IN. PLEASE INVESTIGATE THIS BEFORE SOMEONE GETS KILLED. OTHERS HAVE ALREADY REPORTED THIS AND NOTHING HAS BEEN DONE. *DT UPDATED 11/29/18*JB

Steering
Filed Oct 16, 20183 milesVA

SAME COMPLAINT AS MANY OTHERS. THE STEERING HAS TOO MUCH PLAY AND DOES NOT RESPOND WELL. IT BECOMES WORSE AT HIGHWAY SPEEDS. IT IS VERY HARD TO CONTROL BECAUSE IT WILL DRIFT THEN MAY OVER CORRECT WHEN YOU STEER TO MAINTAIN YOUR LANE. IT HAS DONE THIS SINCE DAY ONE.

Structure › BodyFire
Filed Oct 15, 20188,500 milesPA

VEHICLE DRIVEN FO APPROXIMATELY 30 MINUTES WITH NO APPARENT ISSUES. AVERAGE SPEED ABOUT 40 TO 50 MPH. DRIVER SMELLED A CONCERNING ODOR, PULLED INTO A PARKING, GOT OUT OF VEHICLE AND NOTICED A FLAME. SHE CALLED 911AND VEHICLE BECAME FULLY ENGULFED. VEHICLE IS A TOTAL LOSS. AFTER SOME RESEARCH, IT APPEARS THIS IS AN ISSUE WITH JEEP.

Unknown or Other
Filed Oct 15, 20187,000 milesKS

FRAME WELDS ARE PITTED, RUSTING, INCOMPLETE, AND HAVE NUMEROUS INCLUSIONS AND POROSITY. THIS IS ALL OVER THE FRAME. INCLUDED IS A PICTURE OF A WELD ON A BODY MOUNT. APPEARS TO BE CRACKED. THE DEALERSHIP WHERE WE BOUGHT THE VEHICLE AND JEEP BOTH LOOKED AT THE VEHICLE AND SAY IT IS SAFE AND NORMAL.

Steering
Filed Oct 15, 20184,000 milesVA

LOOSE STEERING CAUSING VEHICLE DRIFTING AT HIGHWAY SPEEDS. I HAVE TO CONSTANTLY CORRECT THE VEHICLE FROM DRIFTING. EXTREME PLAY AND DEAD SPOTS IN STEERING WHEEL. THIS NEEDS TO HAPPEN IN ORDER TO MAINTAIN STRAIGHT LINE AND STAYING IN LANE. VEHICLE DRIFTS TOWARDS OTHER LANES AND VEHICLES WHICH IS VERY DANGEROUS TO DRIVE. REQUIRES DRIVER TO CORRECT STEERING WHEEL TO STAY IN LANE CONSTANTLY.

Steering
Filed Oct 15, 201825 milesMI

THE VEHICLE HAS EXCESSIVE PLAY IN THE STEERING. AS A RESULT, THE VEHICLE WANDERS AND EXCESSIVE STEERING WHEEL TRAVEL IS REQUIRED TO BRING THE VEHICLE BACK TO THE CENTER OF THE LANE. THIS OCCURS WHEN THE VEHICLE IS IN MOTION AND WHEN TRAVELING AT BOTH CITY AND HIGHWAY SPEEDS. IT IS A CONSTANT STRUGGLE TO KEEP THE VEHICLE CENTERED WHEN TRAVELING. THE ISSUE IS WORSE WHEN TRAVELING ON SLIGHTLY UNEVEN OR ABOVE NORMAL ROAD CROWN. THE STEERING WHEEL CAN BE CENTERED, OR CROOKED TO EITHER SIDE. THIS DEMONSTRATES THE EXCESSIVE PLAY IN THE WHEEL.

Steering
Filed Oct 15, 2018MD

TL* THE CONTACT LEASED A 2018 JEEP WRANGLER. THE CONTACT STATED THAT THE STEERING WHEEL FELT EXTREMELY LOOSE WHILE MAKING TURNS OR DRIVING ABOVE 45 MPH. THE DEALER (HERITAGE CHRYSLER DODGE JEEP RAM PARKVILLE, 9219 HARFORD RD, PARKVILLE, MD 21234, 1-877-391-7850) WAS UNABLE TO DIAGNOSE THE FAILURE. THE DEALER INDICATED THAT THE MANUFACTURER HAD NOT YET DEVELOPED A SOFTWARE UPDATE FOR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V343000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Electrical SystemFire
Filed Oct 15, 20181,400 milesTX

I WAS DRIVING DOWN A RESIDENTIAL ROAD GOING ABOUT 20MPH, THE VEHICLE STARTED SMOKING SO I PULLED OVER AND GOT OUT TO FIND SMOKE COMING FROM THE FUSE BOX/ BATTERY AREA. IT I COULD SMELL BURNT ELECTRICAL WIRING. WITHIN SECONDS OF PULLING OVER THE SMOKE TURNED INTO A FLAME AND BEFORE I COULD TO GET ANYTHING OUT OF THE JEEP THE WHOLE INSIDE WAS FULL OF SMOKE AND THE FLAME WAS SPREADING FAST.

Steering
Filed Oct 14, 20183,000 milesOH

VEHICLE SHAKES UNCONTROLLABLY BACK AND FORTH AFTER HITTING BUMP OR CHANGE IN PAVEMENT HEIGHT AT HIGHWAY SPEED (60 TO 70 MPH). THIS STARTED AFTER ROUGHLY 2800 MILES (6 WEEKS OF OWNERSHIP). THIS CAUSES A LOSS OF STEERING CONTROL AND FEELING THAT DRIVER WILL LOSE CONTROL OF VEHICLE. THIS HAS HAPPENED 4 TIMES IN LAST SIX DAYS. VEHICLE WAS TAKEN TO DEALER WHO SAYS THEY CANNOT FIND PROBLEM OR RECREATE THIS LOSS OF STEERING CONTROL. AFTER HITTING BUMP YESTERDAY THE ONLY THING THAT STOPPED BACK AND FORTH SHAKING WAS TO PULL TO SIDE OF INTERSTATE HIGHWAY. THIS SITUATION IS EXTREMELY DANGEROUS. WHILE THIS LOSS OF STEERING CONTROL AND SHAKING DOES NOT OCCUR AT SLOWER SPEEDS (YET), I BELIEVE THIS VEHICLE IS COMPLETELY UNSAFE TO DRIVE AND WILL EVENTUALLY CAUSE A SERIOUS CRASH IF IT CANNOT BE FIXED.

Structure › Body
Filed Oct 14, 2018IL

BRAND NEW 2018 JL WRANGLER RUBICON 2 DR OWNED FOR 2 WEEKS FRAME APPEARS TO BE SPRAY PAINTED ALL WELDS ARE RUSTED. NEVER BEEN IN THE RAIN OR EVEN WASHED. JEEP HAS 16 MILES ON IT. THIS IS ABSOLUTELY RIDICULOUS FOR ANY NEW VEHICLE. JEEP SHOULD HAVE ADDRESSED THIS ISSUE INSTEAD OF TRYING TO COVER IT UP WITH SPRAY PAINT THAT ISN'T STICKING ANYMORE.

Suspension
Filed Oct 13, 2018TX

THE WELDS ON THE REAR SUSPENSION ARE HORRIBLE. THERE ARE LARGE PIECES OF SLAG WHEREVER THERE ARE WELDS. THERE ARE ALREADY PLACES WHERE SOME SLAG HAS FALLEN OFF AND SPOTS HAVE STARTED TO RUST. THE ENTIRE FRAME HAS SLAG ON IT AND HUGE MESSY WELDS. THERE ARE WELDS MISSING ALONG THE FRAME. THE FRAME WAS DENTED AND HIT WITH SOMETHING BEFORE BEING INSTALLED. ALL OF THESE THINGS CAN LEAD TO WEAKENING IN THE METAL OR FAILURE IN THE WELDS.

Unknown or Other
Filed Oct 13, 2018WI

I GOT BEHIND THE WHEEL OF A 2018 JEEP WRANGLER, ADJUSTED MY SEAT FOR OPTIMAL COMFORT, VISIBILITY, AND HANDS / FEET POSITION FOR SAFE OPERATION OF THE VEHICLE AND THEN NOTICED THAT THE DESIGN / POSITION OF THE DASH OBSTRUCTED THE VIEW OF THE SPEEDOMETER AND TACHOMETER (AMONG OTHER INFO) WHILE THE VEHICLE IS IN MOTION (I WAS NOT IN MOTION). THIS OBVIOUSLY CAN CAUSE ISSUES WITH SAFE OPERATION. I POSTED THIS OBSERVATION IN A JEEP WRANGLER FORUM TO SEE IF I'M THE ONLY PERSON WITH THIS PROBLEM. AS OF TODAY THE POLL SITS AT 53% OF USERS HAVING THE SAME ISSUE. SEE HERE: HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/POLL-IN-YOUR-BEST-SEATING-POSITION-IS-YOUR-VIEW-OF-THE-WRANGLERS-DASH-GAUGES-CUT-OFF-IN-ANY-WAY.15958/#POST-390053

Steering
Filed Oct 13, 20183,500 milesTX

AT HIGHWAY SPEEDS OVER 70MPH, THE STEERING BECOMES VAGUE TO THE POINT OF A LOSS OF FINE CONTROL. WITHOUT STEERING INPUT AND WITHOUT SIGNIFICANT CROSS WINDS, THE FRONT WHEELS WILL STEER QUICKLY FROM LEFT TO RIGHT AND BACK. THE CHANGE IN DIRECTION IS SO DRASTIC THAT ONSTANT AND CAREFUL ATTENTION IS REQUIRED TO AVOID UNEXPECTED LANE CHANGES. I'VE OWNED TWO OTHER WRANGLERS (2000 AND 2007) AND THIS IS NOT A CONDITION BASED ON STEERING GEOMETRY OR 4WD SYSTEMS. THIS IS A LIFE-THREATENINGLY DANGEROUS CONDITION AND REQUIRES IMMEDIATE GOVERNMENT OVERSIGHT AND INTERDICTION.

Steering
Filed Oct 13, 2018300 milesOH

WHILE THE VEHICLE IS IN MOTION THE STEERING IS VERY LOOSE. YOU CAN MOVE THE STEERING WHEEL LEFT AND RIGHT ABOUT 4 INCHES IN PLAY AND THE WHEELS NEVER TURN AT ALL. THIS MAKES DRIFTING, ESPECIALLY AT HIGH SPEEDS, A HUGE SAFETY RISK. YOU MUST OVERCORRECT THE WHEEL IN ORDER TO STAY IN YOUR LANE WHILE DRIVING. THE CASTER NUT AND GEAR BOX NUT SEEM TO COME FROM THE FACTORY EXTREMELY LOOSE CAUSING THIS POTENTIALLY LIFE THREATENING SAFETY HAZARD.

Steering
Filed Oct 12, 20182,000 milesFL

MY VIN IS LISTED UNDER UA5 RECALL ABOUT THE TRACK BAR WELDS. I FEEL VERY UNCOMFORTABLE ABOUT THE POSSIBILITY THE WELDS ARE WEAK OR NOT DONE PROPERLY AND POSSIBLY BREAK OFF. I HAVE NOT HEARD BACK FROM JEEP/CHRYSLER/FCA AT ALL. AFTER CONTACTING THE DEALERSHIP, THEY HAD NOT IDEA THIS WAS AN ISSUE. I'M NOT CONCERNED ABOUT THE STEERING WHEEL FEELING 'LOOSE' AS OTHERS SAY. THE PLAY DOESN'T BOTHER ME. BUT THE WELD ISSUE IS A CONCERN. I LOOKED AT THEM VISUALLY BUT I'M NO EXPERT. WHILE THEY DON'T LOOK CLEAN I DON'T KNOW IF THEY'RE STRUCTURALLY SOUND.

Steering
Filed Oct 12, 2018DC

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V675000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WESTBURY JEEP CHRYSLER DODGE RAM (100 JERICHO TURNPIKE, JERICHO, NY 11753, (516) 336-4784) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE CONTACT WITH CASE NUMBER: 57197558. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Structure › Body
Filed Oct 12, 2018147 milesTX

FRAME WELD DISCONTINUITIES WITH POROSITY SPOTS, INCOMPLETE FUSION SPOTS AND RUST. THE CONSUMER STATED THE INVESTIGATION OF THE 2018 JEEP WRANGLER JL 2 AND 4 DOOR MODELS NEEDED TO BE ACCELERATED.*JS*DT*JB

Steering
Filed Oct 11, 20185 milesNJ

THE STEERING IS HORRENDOUS! IT'S ALL OVER THE ROAD! WANDERS AND FEELS VERY LOOSE. WHEN DRIVING IT TAKES TOTAL CONCENTRATION TO STAY IN THE LANE. NON STOP CORRECTING.SOMETHING HAS TO BE CORRECTED NOTICED IT FROM DAY 1 . IT HAS ONLY 600 MILES ON IT SO FAR AND I AM SCARED TO DRIVE IT! GOING TO THE DEALER 10/15

Structure › Body
Filed Oct 11, 20186,500 milesAL

POOR FRAME WELDS AT CRITICAL POINTS. I HAVE WELDS THAT YOU CAN STICK YOUR FINGER NAILS BEHIND. HAVE POOR WELD AT TRACK BAR AND SHOCK MOUNTS. SLAG AND POOR PENETRATION. HAVE SPOTS WHERE BURN THROUGH OCCURS AND RUSTS. VEHICLE CLICKS AND POPS DURING TURNS. STRUCTURAL INTEGRITY IS COMPROMISED..

Steering
Filed Oct 11, 20184 milesTX

MY WELDS TO THE TRACK BAR ARE A MAJOR CONCERN TO ME AND MY FAMILY. THEY DON'T LOOK TO BE COMPLIANT AND I'M CONCERNED THAT THEY MAY BREAK. THERE'S A RECALL AND MY VIN DOESN'T SEEM TO BE IN THE CURRENT RECALL BUT THEY LOOK WORSE THAN ONES THAT ARE CURRENTLY IN THE RECALL LIST. PLEASE SEE ATTACHMENTS.

Structure › Body
Filed Oct 10, 20183,600 milesAR

JEEP HAS BAD WELDS THROUGHOUT THE FRAME POSING SIGNIFICANT SAFETY RISK NOT ONLY WHILE DRIVING THE VEHICLE BUT EVEN MORE SO IN THE EVENT OF A CRASH. A LARGE MAJORITY OF BAD WELDS ARE IN STRUCTURAL AREAS. SOME ARE OFF SEAM, POROSE WELDS, WELDS THAT APPEAR TO HAVE LITTLE TO NO PENETRATION, WELD JOINTS WITH LITTLE TO NO WELD MATERIAL IN THE JOINT AND OFF SEAM. ALSO MANY OF THE WELDS SHOW SINES OF HEAVY CONTAMINATION IN THE WELD MATERIAL.*DT*JB

Structure › Body
Filed Oct 10, 2018NY

GOT A RECALL NOTICE (UA5) FOR A BRAND NEW 2018 JEEP WRANGLER JL REGARDING POSSIBLE BAD FRAME WELDS. DEALERSHIPS DO NOT HAVE INSTRUCTIONS ABOUT HOW TO INSPECT THE WELDS OR WHAT TO DO IF AN ISSUE IS FOUND. NO CLEAR WAY TO DETERMINE IF THE VEHICLE IS SAFE TO DRIVE WITHOUT AN INSPECTION THAT THE DEALERSHIPS DON'T SEEM CAPABLE OF PERFORMING.

Structure › Body
Filed Oct 10, 20182,000 milesTX

THE WELDS ON THE FRAME OF MY JL WRANGLER ARE NOT OF ACCEPTABLE QUALITY FOR WELDING STANDARDS. WELD SPLATTER, SLAG, POROSITY, SHOWING SIGNS OF CORROSION, INSUFFICIENT PENETRATION. I NOTICE THESE DEFICIENCIES WHEN LOOKING AT MY TRACK BAR BRACKET WELD. THIS WELD WHICH IS ON A RECALL HAS AN X ON IT LIKE IT WAS NOTICED BUT NOT CHANGED. MANUFACTURED 6-18

Suspension
Filed Oct 10, 2018195 milesCA

FRONT TRACK BAR WELDS ARE OF POOR QUALITY, POROUS, LACK OF PENETRATION AND NOT CONTINUOUS AS A WELD SHOULD BE. WELDS APPREAR AS UNSAFE WELDS FOR HOLDING THE TRACK BAR IN PLACE WHILE DRIVING THE VEHICLE. ALL OTHER WELDS ON VEHICLE HAVE RUST SHOWING ON LEADING EDGES AND ALSO LACK OF PENETRATION ON WELDS THOUGHT OUT THE WELD BEAD. VEHICLE IS GARAGE KEPT WITH 195 TOTAL MILES.

Steering
Filed Oct 9, 20183,000 milesCA

VEHICLE IS IMPOSSIBLE TO KEEP ON THE ROAD. STEERING HAS SO MUCH PLAY I HAVE ALMOST STRUCK THE GUARD RAILS AND/OR OTHER ADJACENT VEHICLES. ESPECIALLY ACUTE AT HIGHWAY SPEEDS. FCA HAS REFUSED TO ADMIT A SEVERE SAFETY ISSUE EXISTS DESPITE THOUSANDS OF COMPLAINTS ON BLOGS AND ONLINE FORUMS. THERE IS 1 - 2 INCHES OR MORE OF PLAY IN STEERING THAT REQUIRES FATIGUING ATTENTION WHILE DRIVING TO KEEP THE VEHICLE IN ITS LANE. SHOCKING FCA HAS NOT HAD A RECALL DESPITE ONLINE POSTS WITH FIXES / ADJUSTMENTS TO THE STEERING BOX THAT HAVE SOLVED THE ISSUE. DEALERS REFUSE TO MAKE THE ADJUSTMENT BECAUSE IT I NOT AUTHORIZED BY FCA. PLEASE GET INVOLVED BEFORE SERIOUS ACCIDENTS OCCUR. I JUST SAW A RECALL WAS ISSUED FOR STEERING ON THIS MODEL DUE TO POOR FACTORY WELDS TO THE TRACK BAR. THIS IS A SEPARATE BUT STILL SERIOUS SAFETY CONTROL ISSUE. THIS HAPPENS (NOTICEABLE) TRAVELING ABOVE 30 MILES PER HOUR. FCA IS IN DENIAL -HELP!!! THEY WILL NOT MAKE THE ADJUSTMENT AT THE DEALER.

Engine
Filed Oct 9, 20183,500 milesCO

ELECTRICAL ISSUES INCL BUT NOT LIMITED TO: GAUGE READOUTS INCORRECT, ECM NOT ALLOWING PROPER SHIFTS. ENGINE PROBLEMS WITH THE VALVE LIFTERS MAKING NOISE AND BROKEN.

Steering
Filed Oct 8, 20181,000 milesOK

I HAVE NOT HAD AN ISSUE WITH THE FAULTY TRACK BAR WELD AS OF YET, BUT I AM ABSOLUTELY NOT DRIVING UNTIL A FIX/REPLACEMENT HAS OCCURRED. I HAVE 3 CHILDREN AND I HAVE TO THINK ABOUT THEIR SAFETY AND MINE. I CANNOT IMAGINE HOW THIS PROBLEM CAN BE SATISFACTORILY FIXED. OBVIOUSLY CANNOT PUT A BAND AID ON IT

Structure › Body
Filed Oct 8, 20186,000 milesNC

VERY SERIOUS SAFETY ISSUE WITH THE MAJORITY OF ALL WELDS THAT CONNECT PARTS/FRAME/BODY. THEY ARE EXTREMELY POROUS WHICH WILL CAUSE THE WELDS TO FAIL OVER TIME DUE TO RUSTING FROM THE INSIDE OUT, SOME ARE VERY VERY THIN WHICH WILL CAUSE FAILURE JUST FROM EVERY DAY USE, AND SOME ARE NOT EVEN CONNECTING THE PART TO THE FRAME/BODY WHICH WILL CAUSE DEADLY FAILURE WHEN THE PART COMES OFF FROM SHEARING. I DO NOT FEEL SAFE IN THIS VEHICLE, AND THIS IS THE ONLY MODE OF TRANSPORTATION I HAVE. I HAVE A 3 YEAR OLD DAUGHTER WHO ALSO HAS TO RIDE IN THIS VEHICLE. IT IS NOT OKAY THAT OUR LIVES ARE BEING PUT AT RISK ANY TIME WE HAVE TO DRIVE THIS VEHICLE WITH KNOWING THESE WELDS COULD FAIL AT ANY TIME. I HAVE CONTACTED SEVERAL FCA REPS, AND THE DEALERSHIP AND HAVE BEEN TOLD THERE IS NOTHING THEY CAN DO. I HAVE MULTIPLE, MULTIPLE PICTURES OF THESE WELDS, HOWEVER I WILL ATTACH A FEW TO THIS SO YOU CAN GET AN IDEA. THIS IS UNACCEPTABLE, AND IT SHOULD NOT REQUIRE SOMEONE DYING BEFORE ANYTHING GETS DONE ABOUT THIS. *BF..... UPDATED 10/30/18*JB

Steering
Filed Oct 8, 2018100 milesFL

AFTER PURCHASING MY JEEP RUBICON I NOTICE THAT THE VEHICLE STEERING WANDERED ON THE HIGHWAY. I WAS NOT ABLE TO KEEP THE VEHICLE STRAIGHT WITHOUT IT WANDERING FROM SIDE TO SIDE. TO MUCH PLAY IN THE STEERING WHEEL. I HAD LESS THAN 100 MILES. I SCHEDULED AN APPOINTMENT WITH THE JEEP DEALERSHIP TO HAVE IT INSPECTED. THE JEEP WAS INSPECTED AND I WAS TOLD THEY FOUND NO PROBLEM WITH IT, HOWEVER I DID SOME RESEARCH AND SOON LEARNED THAT OTHERS HAD BEEN EXPERIENCING THE THE SAME PROBLEM. TO FIX IT ONE OWNER TOOK HIS IN TO HIS DEALER AND THEY MADE AN ADJUSTMENT IN THE STEERING TO A ( -8 ) AND IT WENT AWAY, BUT IT MADE HIS STEERING HARDER TO TURN.

Steering
Filed Oct 7, 2018VA

THE STEERING IS NOT RESPONSIVE AND HAS ABOUT A 1-2 INCH DEAD SPOT OF WIGGLE GAB BEFORE THE STEERING CAN RESPOND TO YOUR DRIVING

Steering
Filed Oct 7, 201810 milesIL

STEERING VERY HARD TO CONTROL AND KEEP STRAY... EXCESSIVE PLAY IN THE STEERING WHEEL CONTINOUSLY STEERING FROM 10-2 POSITION TO KEEP STRAIGHT... JERLS OFF TO ONE SIDE OR THE OTHER RANDOMLY... VERY UNSTABLE AND UNSAFE

Steering
Filed Oct 7, 201860 milesVA

FROM THE DAY I PICKED IT UP STEERING IS DANGEROUSLY LOOSE AT SPEEDS ABOVE 45 MPH. ON WINDING BACKROADS YOU HAVE TO STRUGGLE CONSTANTLY TO KEEP IN YOUR LANE. PEOPLE WILL DIE FROM THIS, IT IS THAT LOOSE. MY WIFE REFUSES TO DRIVE IT AFTER ONE TRIP. I CONTACTED JEEP AND THEY TOLD ME THERE WAS A TSB FOR MY JEEP. THE DEALERSHIP SAID NOTHING WAS WRONG AND WHEN I COMPLAINED ABOUT THE TSB THEY CLAIMED THEY DID IT. THERE IS NO DIFFERENCE IN THE STEERING. I JUST REACHED 2000 MILES. I CAN'T AFFORD TO JUST GET RID OF IT.

Steering
Filed Oct 6, 201820 milesFL

STEERING WHEEL OFF CENTER AND TRACKS LEFT TO RIGHT ON A STRAIGHT ROAD. STEERING CORRECTION IS CONSTANTLY REQUIRED TO MAINTAIN DIRECTIONAL STABILITY. BUILD DATE MARCH 2018. TOOK DELIVERY FROM PHILLIPS CHRYSLER JEEP IN OCALA FLORIDA ON SEPT. 20 2018. PRESENT MILES ON ODOMETER 750 MILES. WE MENTIONED TO DEALERSHIP SERVICE DEPARTMENT IMMEDIATLE AFTER PURCHASE AND WAS ADVISED STEERING SYSTEM WAS NOT CALIBRATED CORRECTLY AT FACTORY AND DEALER PROCEEDED TO REALIGN FRONT END. HOWEVER STEERING WHEEL IS NOW OFF CENTER IN OPOSITE DIRECTION. THEY ALSO INDICATED THAT OFF TRACKING IS SYMPTAMATIC WITH ALL TERRAIN TIRES.

Electronic Stability Control (esc)
Filed Oct 6, 20187,000 milesCO

SOON AFTER PURCHASING MY 2018 JL WRANGLER IN APRIL I BEGAN EXPERIENCING STEERING ISSUES. WHEN VEERING LEFT OR RIGHT TO CHANGE LANES, TAKE A CURVE, ETC. THE STEERING WHEEL WOULD 'LOCK' UP AND I'D NEED BOTH HANDS TO PULL IT BACK TO KEEP THE JEEP IN MY LANE. IT ONLY LASTS FOR A FEW SECONDS. I HAD RECEIVED NOTIFICATION THAT IT WAS TIME FOR MY FIRST MAINTENANCE APPOINTMENT AFTER PURCHASING THE JEEP, SO I CALLED TO SCHEDULE THAT AND ALSO TOLD THEM ABOUT THE STEERING ISSUE. ONE DAY PRIOR TO THE APPOINTMENT, MY DASHBOARD ALERT NOTIFIED ME TO "SERVICE THE ELECTRONIC STABILITY CONTROL". SINCE I ALREADY HAD THE APPOINTMENT, I KNEW THIS COULD BE ADDRESSED AT THAT TIME. THEN A FEW DAYS LATER I RECEIVED THE SAFETY RECALL U48 FOR STEERING INTERMEDIATE SHAFT. I CALLED THE DEALERSHIP AND LET THEM KNOW THAT I HAD RECEIVED THE RECALL NOTICE AND THAT I ALREADY HAD AN APPOINTMENT SCHEDULED. I TOOK THE JEEP IN FOR THE APPOINTMENT AND THE PROBLEM APPEARED TO BE FIXED AT FIRST. THEN IT HAPPENED AGAIN ABOUT A MONTH LATER AND THEN AGAIN JUST THIS PAST WEEK. IT'S A SCARY SITUATION. THIS LAST OCCURRENCE I WAS TAKING A CURVE IN THE ROAD WITH TRAFFIC COMING THE OTHER DIRECTION. THE STEERING WHEEL 'LOCKED UP' AND I HAD TO FORCEFULLY USE BOTH HANDS TO PULL IT BACK INTO THE LANE.

Electronic Stability Control (esc)
Filed Oct 6, 20186,200 milesNC

MY JEEP HAS BEEN DRIFTING AND STEERING HAS BEEN AWFUL ON HIGHWAY, ESC AND SERVICE LIGHTS CAME ON. ALL WELDS UNDER THE VEHICLE ARE ABSOLUTELY HORRIBLE, AND I ABSOLUTELY DO NOT FEEL SAFE RISKING MY LIFE AND MY CHILD'S LIFE IN THIS VEHICLE WITH WELDS AND COMPONENTS THAT LOOK AS IF THEY WILL BREAK OR FAIL AT ANY MOMENT

Structure › Body
Filed Oct 6, 20185,500 milesOH

HELLO.THIS IS REGARDING MY 2018 JEEP WRANGLER JL RUBICON. I HAVE BEEN READING EXTENSIVELY ABOUT THE FRAME WELDING RECALL (ISSUED 10/5/18) THAT UNFORTUNATELY DOES INCLUDE MY VEHICLE. WE SPENT OVER FIFTY FIVE THOUSAND DOLLARS ON THIS JEEP, AND ARE EXTREMELY DISAPPOINTED IN THE BUILD QUALITY. JUST TO MAKE SURE THAT THE WELDS ARE BAD, I LOOKED UNDER THE JEEP AND SEVERAL EXTREMELY IMPORTANT WELDS (SOME INVOLVING THE STEERING BRACKET) WERE NOT DONE PROPERLY, AND WILL FAIL. ALSO, SOME OF THE WELDS HAVE SEVERAL POCKS IN THEM AND WILL DEVELOP RUST. IF A WELD ISN'T DONE PROPERLY (OR REPAIRED) PROPERLY, IT WILL FAIL AND THAT FOR FCA TO RELEASE A VEHICLE, IN THIS CONDITION TO THE GENERAL PUBLIC IS DISGUSTING. I HAVE A WIFE AND A BABY ON THE WAY' MY WIFE NO LONGER FEELS SAFE IN OUR NEW JEEP. I AM WRITING YOU TO VOICE MY CONCERN AND WARN OTHERS ABOUT THIS UNSAFE VEHICLE. WE NO LONGER DRIVE THE JEEP AND IT SITS IN OUR DRIVEWAY. I CANNOT DRIVE A VEHICLE THAT MAY FAIL STRUCTURALLY AND INJURE OR KILL US.

Unknown or Other
Filed Oct 6, 20181,500 milesCO

FRAME HAS TERRIBLE WELDS, POROSITY ALONG FRAME WELD LINES, RUSTING ALREADY ALONG WELD LINES, SEEMINGLY MISSING WELDS, WELDS THAT WON'T GO DEEP ENOUGH TO RETAIN STRUCTURAL INTEGRITY WHEN REPORTED TO FCA, THEY STOOD BEHIND THE INTEGRITY OF THE WELDS, AND THE DEALERSHIP THAT PERFORMED THE INSPECTION NOTED THAT THE WELDS 'LOOKED FINE BECAUSE THEY LOOKED JUST LIKE THE WELDS ON A VEHICLE THAT HAD JUST BEEN DELIVERED'. PROFESSIONAL WELDERS HAVE NOTICED THAT IT SEEMS NOT ENOUGH SHIELDING GAS WAS UTILIZED DURING THE INITIAL WELD PROCESS, WHICH WEAKENS THE INTEGRITY OF THE WELD AND OPENS IT UP TO PREMATURE RUSTING AND POTENTIAL FAILURE.

Steering
Filed Oct 6, 20181,200 milesFL

TERRIBLE STEERING, DRIFTS WAY, WAY TOO MUCH. THERE IS APPROXIMATELY 1' OF PLAY TO LEFT AND RIGHT. IT IS DIFFICULT TO STAY IN LANE. DEALERSHIP DOESN'T KNOW WHAT TO DO. VEHICLE HAS LESS THAN 3000 MILES, IT'S A 2018 JEEP WRANGLER JL. THIS IS AN UNSAFE DRIVING CONDITION THAT'S NEEDS A REPAIR OR SOLUTION TO CORRECT BEFORE PEOPLE ARE SERIOUSLY INJURED.

Power Train
Filed Oct 6, 20182,000 milesAE

MOST RECENT INCIDENT: SUNDAY NEAR FRANKFURT AIRPORT THE ERROR CODE READ " SERVICE SHIFTER" AND THE ORANGE SERVICE ENGINE LIGHT CAME ON WHILE DRIVING. I DROVE INTO THE CAR PARK THEN TRIED TO SHIFT FROM DRIVE TO PARK AND THE JEEP LOCKED IN NEUTRAL. THE JEEP LOCKED UP AS IF IT WAS IN PARK SO WE COULD NOT PUSH OR PULL THE VEHICLE. I ALSO COULD NOT TURN THE VEHICLE OFF COMPLETELY. THE INTERIOR LIGHTS WERE ON AND I COULD NOT TURN THEM OFF VIA THE IGNITION. THIS IS WHY THE BATTERY WAS DRAINED. THE CAR SAT SINCE SUNDAY ON UNTIL IT WAS TOWED AND YOUR STAFF WAS ABLE TO LOOK AT IT. PICTURES WILL FOLLOW IN THE NEXT EMAIL. PLEASE PULL ENTIRE DIAGNOSTIC HISTORY IF POSSIBLE. FIRST INCIDENT: VEHICLE DID THE SAME THING ON VOGELWEH AIR FORCE BASE. IT WAS TOWED TO MUM MATTUSCH. WHEN THEY LOOKED AT IT THE DIAGNOSIS WAS LOW BATTERY. IT WAS EXPLAINED THE DRAW ON THE BATTERY BY THE VEHICLE BUT SHOWED NO ISSUE AS THE VEHICLE WAS DRAINED AND UPON CHARGING THE BATTERY THAT MUST REBOOT THE ERROR CODE.

Steering
Filed Oct 6, 201895 milesPA

STEERING IS VERY 'LOOSE' ESPECIALLY WITH HIGHWAY DRIVING AT INCREASED SPEEDS. SO MUCH SO THAT IT IS VERY SCARY WHEN CARS ARE IN THE NEXT LANE. THERE IS A LOT OF 'PLAY' IN THE STEERING REQUIRED TO KEEP THE VEHICLE STEADY IN THE LANE BUT EVEN SLIGHT CORRECTIONS CAUSE THE VEHICLE TO GO TOO FAR IN THE OTHER DIRECTION. THIS STARTED WITH MY DRIVE HOME FROM THE DEALERSHIP ON 8/25/18. I AVOID HIGHWAY DRIVING AS MUCH AS POSSIBLE. I HAVE NOT EXPERIENCED THIS ISSUE WITH OUR 2017 JEEP RUBICON.

Steering
Filed Oct 5, 201850 milesSC

THERE IS EXCESSIVE PLAY IN THE STEERING SYSTEM. THE STEERING SYSTEM ON THIS ALSO HAS EXCESSIVE WANDERING MAKING IT HARD TO ANTICIPATE WHERE THE JEEP IS GOING TO GO. THIS ISSUE GETS WORSE AS SPEED INCREASES. THE JEEP IS UNSAFE TO DRIVE AT HIGHWAY SPEEDS AND I HAVE ALMOST BEEN IN MULTIPLE WRECKS DUE TO IT. THE JEEP DEALER HAS NO FIX FOR THIS AND SAYS IT IS NORMAL. I WILL BE LOOKING FOR AFTERMARKET FIXES SO I CAN DRIVE MY $50K JEEP ON THE INTERSTATE WITHOUT HAVING TO WORRY ABOUT WRECKING AT ANY MOMENT.

Steering
Filed Oct 5, 2018540 milesCA

RECENTLY PURCHASED A NEW 2018 JEEP WRANGLER JL UNLIMITED SPORT 4 DOOR. LATELY, I HAVE BEEN DRIFTING OFF LANE TO THE RIGHT. I HAVE TO CORRECT MY LANE ADJUSTMENTS AND I AM NOT EXACTLY SURE WHY. VEHICLE HAS LESS THAN 600 MILES AND ALREADY DRIFTING?! THERE HAS TO BE AN ISSUE WITH THE VEHICLE.

Steering › Column
Filed Oct 5, 20186,200 milesSD

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING 65 MPH, THE STEERING SEIZED. THE VEHICLE WAS TAKEN TO LIBERTY CHRYSLER DODGE JEEP RAM FIAT (1101 E OMAHA ST, RAPID CITY, SD 57701, 605-343-1000) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,200. THE VIN WAS NOT AVAILABLE.

Steering
Filed Oct 4, 2018100 milesWI

LOOSE STEERING, ALMOST DANGEROUS HANDLING ON HIGHWAYS WHEN PASSING VEHICLES, ESPECIALLY TRUCKS. DIFFICULT TO KEEP IN LANE.

Steering
Filed Oct 4, 20186 milesMI

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL WAS LOOSE AND HAD TO BE CONSTANTLY MANEUVERED. THE DEALER (MONROE DODGE CHRYSLER JEEP RAM SUPERSTORE, 15160 S DIXIE HWY, MONROE, MI 48161, (734) 230-7872) WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V343000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6. *TT*JB

Steering
Filed Oct 4, 20185,500 milesCA

SAME ISSUE AS MANY OTHERS: LOOSE STEERING ESPECIALLY AT HIGHWAY SPEEDS, AND DEAD SPOTS OFF CENTER. REQUIRES CONSTANT CORRECTION TO STAY IN LANE, WHICH AT HIGHWAY SPEEDS AND NEXT TO TRUCKS CAN BE TERRIFYING. FORMER WRANGLER JK OWNER, SO I KNOW IT'S NOT A "JEEP THING". SEEN MANY REPORTS OF LOSE BALL JOINTS, WEAK TRACK BAR WELDS, AND INCORRECT ALIGNMENTS, IN ADDITION TO THE NEW ALUMINUM GEARBOX, AS CONTRIBUTING TO THE ISSUE. JEEP NEEDS A COMPREHENSIVE STEERING FIX FOR THE JL, AND SOON. I BELIEVE THIS ISSUE STARTED FOR BUILDS AROUND APRIL AND LATER, IN RESPONSE TO REPORTS STEERING FOR SOME WAS LOCKING UP. I BELIEVE JEEP WENT THE OTHER DIRECTION AND SIMPLY MADE THE STEERING LOOSE INSTEAD OF FIXING THE ACTUAL LOCKUP ISSUE. JEEP MUST COME UP WITH A TRUE SOLUTION THAT RESULTS IN NO LOCK UPS AND TIGHT, RELIABLE, SOLID STEERING.

Steering
Filed Oct 4, 2018375 milesGA

MY JEEP WRANGLER UNLIMITED JL, HAS 976 MILES ON IT. SINCE DAY 1, THE STEERING WHEEL HAS HAD A LOT OF PLAY (AN INCH OR MORE LEFT TO RIGHT). IT WILL NOT TRACK STRAIGHT AND IT WANDERS ON THE ROAD. IT IS DIFFICULT TO KEEP IT IN THE LANE WITHOUT A LOT OF CORRECTION. IT IS UNCOMFORTABLE AND IS UNSAFE. JEEP TECH AT DEALER SAID JEEP TOLD HIM THAT IT WAS PURPOSELY BUILT THAT WAY -- I THINK NOT! NO VEHICLE SHOULD HAVE THAT AMOUNT OF PLAY - IT IS UNSAFE. DRIVING BETWEEN TWO SIMIS ON I-285 IN ATLATA IS VERY SCRAY AS IT IS DIFFICULT TO KEEP THE JEEP IN THE LANE. DANGEROUS. GETTING NO HELP FROM DEALER.

Steering
Filed Oct 3, 2018100 milesGA

LOOSE STEERING CAUSING VEHICLE DRIFTING AT HIGHWAY SPEEDS RESULTING IN CONSTANTLY CORRECTING THE VEHICLE TO MAINTAIN STRAIGHT LINE AND STAYING IN LANE. VEHICLE DRIFTS TOWARDS OTHER LANES AND VEHICLES WHICH IS VERY DANGEROUS TO DRIVE. REQUIRES DRIVER TO CORRECT STEERING WHEEL TO STAY IN LANE CONSTANTLY.

Steering
Filed Oct 3, 20181,300 milesWI

THE STEERING IS LOOSE REQUIRING ME TO CONSTANTLY CORRECT THE PATH THE VEHICLE IS TAKING. THERE IS INCHES OF PLAY IN THE STEERING WHEEL WITH NO CORRESPONDING REACTION. THE DEALER HAS NO SOLUTION. THIS VEHICLE IS A NEWLY PURCHASED 2018 WRANGLER WITH APPROXIMATELY 1300 MILE ON THE ODOMETER. I DO NOT WANT AN ACCIDENT BECAUSE OF THIS.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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