GAP IN THE STEERING WHEEL , I CAN MOVE THE WHEEL LIKE AN INCH RIGHT AND LEFT AND THE CAR KEEP GOING STRAIGHT AND FEELS LIKE I'M FIGHTING THE STEERING TO KEEP THE CAR STRAIGHT AND THE CAR WON'T DRIVE STRAIGHT
2018 Jeep Wrangler complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →
THE JEEP WANTS TO WANDER. IT IS NEXT TO IMPOSSIBLE TO HOLD A STRAIGHT LINE WHILE DRIVING. IT IS MOST NOTABLE AT HIGHWAY SPEED. CONSTANT CORRECTION IS NEEDED TO STAY IN YOUR DRIVING LANE. I PREVIOUSLY OWNED THREE JEEP JKS, 2007, 2012 AND 2015 MODELS AND DID NOT HAVE THIS PROBLEM.
I HAVE A BRAND NEW JEEP JLU WITH STREET TIRES AND NO LIFT. WHEN ON THE HIGHWAY, I STARTED FEELING THE STEERING WHEEL VIOLENTLY SHAKE. I SLOWED DOWN AND THE SHAKING STOPPED. THIS HAPPENED MULTIPLE TIMES. I CALLED THE GM OF THE DEALER I PURCHASED THE VEHICLE FROM AND HE ASKED IF I HAD EVER OWNED A JEEP BEFORE AND THAT THIS IS NORMAL. HE CALLED IT THE 'DEATH WOBBLE'. HE TOLD ME I WILL HAVE TO DEAL WITH IT BECAUSE IT HAPPENS. HE ALSO SAID I HAD TO BALANCE MY TIRES EVERY OIL CHANGE TO ENSURE IT DOESN'T HAPPEN AS OFTEN. THIS IS A SERIOUS CONCERN FOR ME AND MY FAMILY. THIS WAS NOT DISCLOSED PRIOR TO SALE AND WAS NOT MENTIONED IN THE MAINTENANCE REQUIREMENTS AND EXPECTED COSTS. I HAVE ASKED FOR THEM TO BUY BACK THE VEHICLE AND PAY BACK ALL PAYMENTS MADE. *DT*JB
FROM THE DAY THIS VEHICLE WAS NEW IT HAS HAD ERRATIC TRACKING DOWN THE ROAD THAT REQUIRES CONSTANT CORRECTIONS. WE HAVE HAD TWO DIFFERENT DEALERSHIPS LOOK AT IT & THEY CLAIM IT IS NORMAL. I BEG TO DIFFER AS I HAVE OWNED 5 JEEP WRANGLERS IN THE PAST & NEVER WAS THE STEERING SENSITIVITY THIS BAD. THERE IS SOMETHING NOT NORMAL. IT REQUIRES BOTH HANDS BE ON THE WHEEL AT ALL TIMES.
I HAVE A 2018 SAHARA WITH APPROX 1500 MILES ON IT. SINCE DAY ONE I HAVE FELT LIKE ITS IDLED ROUGH A CONSTANT HEAVY VIBRATION IN THE ENGINE SO MUCH SO THAT YOU CAN PHYSICALLY SEE THE PLASTIC WINDOWS OF THE SOFT TOP MOVING AND THE FRONT TIRES AND THE SEATS SHAKING. I HAVE TOOK IT TO THE DEALER TWICE BUT DEALERSHIP DIDN'T HELP !I HAD 5 WRANGLERS AND ALL MY PREVIOUS CARS DIDNT DO THIS EVERY CAR I HAVE HAD IDLES SMOOTH AND CONSISTENT ! I NEED A SOLUTION !
WHILE IN MOTION AT UP TO 50 MPH, ON CITY STREETS, ESC WARNING LIGHT AND CONTACT DEALER MESSAGE LIT UP ON DASHBOARD. STEERING REQUIRES NUMEROUS CORRECTIONS TO STAY ON PATH IN LANE.
WHILE DRIVING AT 70 MILES PER HOUR, IN A STRAIGHT LINE ON A FOUR-LANE HIGHWAY, I APPROACHED A CURVE AND THE STEERING WHEEL WOULD NOT TURN. I HIT THE BRAKES AND SLOWED DOWN, AND THE STEERING WHEEL BEGAN TO RESPOND ONCE MY SPEED DROPPED BELOW 55 MILES PER HOUR. THIS HAS HAPPENED THREE TIMES.
OPERATING VEHICLE IN 4 LOW MODE, DESCENDING A MODEST GRADE OFF ROAD, EXPERIENCED UNINTENDED VEHICLE ACCELERATION WHEN FOOT WAS OFF GAS PEDAL
MY JL CURRENTLY HAS 11,500 MILES. EVERYTHING WAS FINE DRIVING HIGHWAY SPEEDS UP TO 75 MPH UNTIL I HIT 11K MILES. ONE DAY, I WENT OVER A BRIDGE SEAM AT 75 AND THE STEERING BEGAN TO VIOLENTLY SHAKE BACK AND FORTH TO THE POINT IT WAS HARD TO CONTROL. I LET UP ON THE GAS, AND IT DIDN'T GO AWAY UNTIL I WAS DOWN TO AROUND 30 MPH. AS I WAS IN THE MIDDLE OF A BUSY MORNING COMMUTE I PUT ON MY FLASHERS TO SLOW DOWN AS I WATCHED ALL OF THE CARS BEHIND ME ALMOST CRASH TRYING TO SLOW DOWN. WHEN IT STOPPED I PULLED OVER ONE LANE WITH EVERYONE PASSING ME REALLY UPSET. LIKE I SAID, I DROVE 11K MILES WITH NO PROBLEMS AT ALL. NOW SINCE THAT HAPPENED IT HAPPENS EVERY TIME I HIT A BUMP DOING 65 MPH. I BROUGHT IT TO THE DEALER AND THEY CHECKED THE TIRE PRESSURE BUT FOUND NOTHING ELSE WRONG. I HAD READ ABOUT THE 'DEATH WOBBLE" AND ASKED ABOUT THAT BUT ALL PLAYED DUMB. ALSO, SINCE THAT HAS HAPPENED I AM FEELING THE DRIFTING IN THE STEERING WHEEL THAT OTHER ARE COMPLAINING ABOUT. THIS IS EXTREMELY UPSETTING AFTER PAYING GOOD MONEY TO NOT BE ABLE TO DRIVE SAFELY OVER 60 MPH. I AM NOT LETTING MY WIFE OR ANYONE DRIVE THE VEHICLE AND WOULD LOVE TO JUST BRING IT BACK.
AT ABOUT 2400 MILES MY UNLIMITED SAHARA HAS BEGUN DOING THE JEEP DEATH WOBBLE WHEN SPEEDS ARE OVER 50 MPH AND A SMALL BUMP IS HIT I HAVE TAKEN IT TO THE DEALERSHIP TWICE AND THEY TOLD ME IT IS SAFE TO DRIVE AND THEY REPLACED THE STEERING DAMPER. THE PROBLEM IS STILL HAPPENING AND THERE IS SO MUCH PLAY IN THE STEERING WHEEL THAT I DO NOT FEEL SAFE DRIVING MY BRAND NEW JEEP ... IT IS ALL OVER THE ROAD AT HIGHWAY SPEEDS REQUIRES CONSTANT CORRECTION IN STEERING WHEN A SMALL BUMP IS HIT ON SIDE ROADS AT LOW SPEEDS CAR FEELS LIKE IT IS GOING TO FALL APART I HAVE OWNED WRANGLERS IN THE PAST AND HAVE NEVER HAD THIS HAPPEN AND NEVER FELT UNSAFE *DT *JB
1. THE STEERING WHEEL IS LOOSE AND VEHICLE WANDERS OFF OF THE ROAD AT >45 MPH SPEED. UNABLE TO KEEP VEHICLE ON TRAFFIC LANE. 2. THE VEHICLE STOPPED ON CITY STREET WHILE TRAVELING AT 22 MPH SPEED. CHECK ENGINE LIGHT ON AND THE TRANSMISSION LOCKED. 3. LOW BATTERY VOLTAGE (12.7V) READING WHILE RUNNING AND AT STATIONARY. *DT*JB *DT*JB
2018 JEEP WRANGLER UNLIMITED SAHARA WITH 9000 MILES ON IT. JUST STARTED EXPERIENCING EXTREME STEERING WHEEL SHAKING AND SUSPENSION WOBBLE AT HIGHWAY SPEEDS AFTER GOING OVER A BUMP. HAS NOW HAPPENED 6 TIMES IN THE LAST WEEK. ONLY WAY TO STOP IT IS TO SLOW DOWN OR STOP.
VEHICLES TIRES BEGIN TO SHAKE VIOLENTLY AT SPEEDS IN THE 70-75 MPH RANGE ON THE HIGHWAY. CONDITION OCCURS AFTER HITTING A SMALL BUMP ON THE HIGHWAY. THE CONDITION BECOMES SO VIOLENT, I HAVE TO SLOW THE VEHICLE FROM 70+ MPH TO ABOUT 40 MPH TO STOP THE SHAKING. THIS CONDITION OCCURRED DURING RUSH HOUR IN HEAVY TRAFFIC ON I-696. MY WIFE TOOK THE VEHICLE TO THE DEALERSHIP ON THURSDAY OCTOBER 25TH. THE DEALER TOLD HER THEY WOULD HAVE TO REPLACE THE STEERING DAMPER AND THAT THE PART WAS ON BACK ORDER. THEY SAID IT COULD TAKE A MONTH TO GET THE PART AND THAT THE VEHICLE WAS "SAFE" TO DRIVE. I DROVE THE JEEP TO WORK ON FRIDAY OCT 26TH. ON THE WAY HOME, TO CONDITION OCCURRED ON I-696 WHILE I WAS TRAVELING 70+ MPH IN RUSH HOUR TRAFFIC. I HAD TO SLOW THE VEHICLE TO APPROXIMATELY 40 MPH IN THE CENTER LANE ON THE HIGHWAY BEFORE THE SHAKING ENDED. I ALMOST CAUSED AN ACCIDENT ON THE HIGHWAY. I AM AN ENGINEER AND HAVE WORKED IN THE AUTO INDUSTRY FOR ABOUT 30 YEARS. I HAVE BEEN INVOLVED IN FIELD ACTIONS, CAMPAIGNS AND RECALLS. THIS VEHICLE IS NOT SAFE AND SHOULD BE GROUNDED AND FIXED. I DID SOME RESEARCH OVER THE WEEKEND AND THE CONDITION IS KNOWN AS "DEATH WOBBLE". IT IS FAIRLY COMMON. OUR VEHICLE IS A STOCK 2018 JEEP WRANGLER WITH NO MODIFICATIONS TO THE SUSPENSION. THE DEALERSHIP IS SUBURBAN JEEP LOCATED IN FARMINGTON HILLS, MI ON GRAND RIVER & 10 MILE. THE DEALER SHOULD NOT HAVE SENT MY WIFE HOME TELLING HER THE VEHICLE IS SAFE. THIS VEHICLE IS NOT SAFE AND SHOULD BE GROUNDED IMMEDIATELY.
BRAND NEW 2018 JEEP WRANGLER JLU, ONLY 400 MILE, DUE TO THE RECENT RECALL ON THE TRACK BARD WELD ISSUE, I WENT OVER THE VEHICLE AND INSPECTED THE WELDS ON OTHER AREAS OF MY VEHICLE AND NOTICE THAT THE WELDING ON THE REAR LOWER CONTROL ARM BRACKET WAS NOT PROPERLY WELDED. THE WELD WAS MOSTLY ON THE FRAME RATHER THAN ON THE SEAM BETWEEN THE FRAME AND THE CONTROL ARM BRACKET, BY COMPARING THE DRIVER SIDE REAR LOWER CONTROL ARM BRACKET, IT WAS CLEARLY APPARENT THAT THERE WAS A WELDING ERROR. ADDITIONALLY, (REFER TO ATTACHED PDF DOCUMENT) THE ROBOTIC WELDER NOT ONLY MISSED THE SEAM BUT STOPPED WELDING AFTER ABOUT 1.5" (UP TO THE WHITE LINE MARKED BY QC) THE A PERSON WELDED FROM RIGHT TO LEFT (UP TO THE WHITE LINE WHERE THE ROBOT STOPPED) BUT ALSO MISSED THE SEAM AND WELDED MOSTLY ON THE FRAME. CHRYSLER HAD TO HAVE KNOWN ABOUT THE ISSUE BECAUSE A PERSON DID WELD WHERE THE ROBOT STOPPED. HOWEVER, THE IMPROPER WELDING WAS PERFORMED AND THIS ISSUE CAN POTENTIALLY CAUSE A FATAL ACCIDENT BEING THAT THIS VEHICLE IS A OFF-ROAD CAPABLE VEHICLE AND UNLIKE REGULAR VEHICLE, THIS VEHICLE WILL MORE LIKELY BE USED IN EXTREME CONDITIONS FURTHER PLACING STRESS ON THE IMPROPERLLY WELDED COMPONENTS.
WHILE DRIVING AT SLOW OR HIGH SPEED IT SEEMS THERE IS A "DEAD SPOT" IN THE STEERING, ABOUT AN INCH. WHEN I TURN I HAVE TO TURN BACK THE OTHER WAY WAY TO CORRECT. ALWAYS TURNING THE WHEEL FROM ONE SIDE TO THE OTHER. EITHER THERE IS A 'DEAD SPOT" OR THE STEERING IS TOO SLOW TO RESPOND.
JEEP WANDERS ALL OVER THE ROAD. THE WANDERING IS MORE PRONOUNCED AT HIGHER SPEED. THE STEERING IS SO BAD MY WIFE REFUSES TO DRIVE THE VEHICLE. I CAN TOLERATE IT ONLY BECAUSE I KNOW IT CAN BE ADDRESSED WITH LONGER CONTROL ARMS WHEN I MODIFY THE VEHICLE. I DON'T BELIEVE THE CASTER ANGLE SPEC FOR THE RUBICON MODEL IS OPTIMAL.
LOOSE STEERING ALL THE TIME. AND THEN AT HIGH SPEEDS ON THE HIGHWAY THE STEERING WHEEL LOCKS AND THE STRAIGHT POSITION.
VEHICLE IS UNSTABLE AT ALL SPEEDS. JEEP IS ALMOST IMPOSSIBLE TO KEEP IN DRIVE LANE AND DARTS BACK AND FORTH. I HAVE TO KEEP BOTH HANDS ON THE STEERING WHEEL AT ALL TIMES TO CORRECT DRIFTING AND STAY OUT OF THE DEAD SPOT IN THE CENTER OF THE STEERING WHEEL. I DO NOT FEEL SAFE DRIVING THIS VEHICLE ON PAVED ROADS.
INTERMITTENT LOSS OF POWER STEERING AND/OR SEIZING. UPON DRIVING TO EXIT HIGHWAY AND GET TO DEALERSHIP ENGINE INDICATOR LIGHT CAME ON AND EVENTUALLY JEEP STOPPED DEAD WHILE DRIVING. COULD NOT BE PUT IN NEUTRAL TO MOVE OFF OF ROAD AND WOULD NOT RESTART AT ALL.*DT CONSUMER STATED AUTO WINDOWS WOULD NOT WORK ALTHOUGH THE CHILD LOCKS WERE DISENGAGED. RECEIVED RECALLED OCT. 5TH 2018 JUST AFTER CONSUMER PURCHASED THE VEHICLE WITH MILAGE OF LESS THAN 1200. UPDATED 1/30/18*JB
VEHICLE IS UNBELIEVABLY UNSTABLE WHILE DRIVING. DARTS BACK AND FORTH AND IS ALMOST IMPOSSIBLE TO KEEP IN SINGLE LANE. MUST KEEP BOTH HANDS ON WHEEL AT ALL TIMES AND BE 100% FOCUSED ON KEEPING VEHICLE IN SINGLE LANE. CANNOT BE CONSIDERED SAFE.
JEEP FRAME WELDS HAVE A LOT OF POROSITY AND SLAG. MANY OF THE WELDS ALL OVER THE FRAME DO NOT APPEAR TO BE COMPLETE AND LOOK UNSAFE. NOTHING HAS BEEN DONE TO THE JEEP AND WAS THIS WAY FROM THE FACTORY. VERY CONCERNED ABOUT CRASH SAFETY STRENGTH AND LONGEVITY IF WELDS START TO RUST AND DETERIORATE.
I ENTERED A PARKING SPACE AND WAS NOT WITHIN THE LINES. I BACKED UP ABOUT 2 FEET AND FELT A SUDDEN STOP AND 'CLUNK.' I COULD NOT MOVE THE SHIFTER AT ALL. THE DASH DISPLAY SAID 'PARK LOCK.' IT INSTRUCTED ME TO TURN THE CAR OF AND THEN PUT IT BACK IN GEAR. AFTER 3 ATTEMPTS TO DO THAT (I MAY HAVE BEEN RUSHED THE FIRST 2 TIMES) THE I WAS ABLE TO PUT IT IN GEAR. THERE ARE FEWER THAN 500 MILES ON THIS NEW VEHICLE. IT HASN'T HAPENED AGAIN, BUT THIS SEEMS VERY DANGEROUS. I HAVE AN APPOINTMENT TO TAKE IT TO THE DEALER.
WHILE DRIVING THE STEERING WHEEL HAS A DEAL SPOT AND THE TRUCK WONDERS ALL OF THE ROAD. ON COLD DAYS DURING INITIAL START UP, BELOW 40 DEGREES, THE TRUCK LOSES ITS POWER STEERING FUNCTION AND IT DOESNT RETURN TILL AFTER TRUCK HAS WARMED UP.
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT THE SUBFRAME WELDING WAS RUSTED, CORRODED, MISALIGNED, AND DID NOT MEET THE MANUFACTURER'S SPECIFICATIONS RELATED TO SPACING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BENNETT JEEP, 149 HWY 40 EAST, KINGSLAND, GA) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 5,000.
MY JEEP WRANGLER JL WITH UNDER 7000 MILES BEGINS TO SHAKE VIOLENTLY AT HWY SPEEDS BETWEEN 50 -65. THIS VIOLENT FRONT END SHAKING, SHAKES THE WHOLE JEEP MAKING IT DIFFICULT TO STEER AND CONTROL. SHAKING WILL STOP ONCE YOU SLOW DOWN TO A SLOW SPEED OR COME TO A COMPLETE STOP. IT WAS SO BAD MY CHILDREN, WHO WERE IN JEEP FOR ONE INSTANCE, WERE SCARED AND VISABLELY SHAKEN FROM THE EXPERIENCE. THIS HAD NOW HAPPEN 5 TIMES IN A THE SPAN OF A WEEK. *DT CONSUMER STATED TIRE WAS REPLACED BUT VEHICLE WAS STILL SHAKING. UPDATED 12/13/18*JB
WANDERING VEHICLE, UNSTABLE STEERING CORRECTION REQUIRED, LOOSE STEERING REQUIRING CONSTANT INPUT FROM DRIVER TO MAINTAIN LANE AND VEHICLE STABILITY. CHRYSLER OPENED A STAR CASE ON 10/10/18 S1819000003 TO TIGHTEN BALL JOINTS AND RELATED COMPONENTS SPECIFICALLY RELATED TO THIS ISSUE FOR ALL JL OWNERS AND SPECIFICALLY CALLED OUT JL ADJUSTMENTS ARE DIFFERENT FROM THE JK WRANGLER. THIS SERVICE WAS PERFORMED ON MY VEHICLE 10/22/18 WITH NO BENEFIT, WAS ALSO INFORMED ALL BOLTS/TORQUE ADJUSTMENTS WERE IN SPEC UPON INSPECTION AND TEST. TECHNICIANS THEN LOOSENED AND TIGHTENED BOLTS PER STAR CASE SPECIFICATIONS FOR THE JL. JEEP HAD CHANGED THE PSB SPECIFICATIONS/ADJUSTMENTS MID (MAY) 2018 TO ALLEVIATE JL STEERING LOCK UP ISSUES OWNERS WERE EXPERIENCING AND IT RESULTED IN THE LOOSE STEERING, LANE WANDERING ON VEHICLES MANUFACTURED AFTER THIS DATE/CHANGE. MY JLU RUBICON WAS MANUFACTURED 7/27/18. I'VE BEEN INFORMED BY THE DEALERSHIP AND CHRYSLER ENGINEERING THAT CHRYSLER IS AWARE OF THIS ISSUE AND NO RESOLUTION EXISTS. THE CHRYSLER ENGINEER ALSO STATED HE "WOULD RATHER HAVE A VEHICLE WITH LOOSE STEERING THAN ONE THAT LOCKS UP."
DRIVE TRAIN VIBRATION MOST NOTICEABLE BETWEEN 59 - 64 MPH. VIBRATION IN STEERING WHEEL, DRIVER AND PASSENGER FRONT SEATS, FLOOR PANS. 10/3 - 10/8/18 DEALER INSPECTED ENTIRE VEHICLE, BALANCED, ROAD FORCE TESTED TIRES FOUND ALL WITHIN SPEC AND BALANCED WITH NO INDEXING REQUIRED. IN ADDITION TO EXTENSIVE ROAD TESTING, EVALUATION, THE SERVICE DEPARTMENT TEMPORARILY REPLACED 2018 JLU RUBICON WHEELS/TIRES WITH WHEELS/ROAD FRIENDLY TIRES FROM OTHER WRANGLER MODEL AND DRIVE TRAIN VIBRATION WAS STILL PRESENT. DEALER SERVICE SHOP FOREMAN INDICATED TRANSMISSION, TORQUE CONVERTER OR DRIVE SHAFT OUT OF BALANCE BUT NEEDED GUIDANCE FROM CHRYSLER ENGINEERING ON NEXT STEPS AND PROPOSED RESOLUTION. MET WITH CHRYSLER ENGINEERING AT DEALERSHIP SERVICE DEPARTMENT 10/22/18 AND CHRYSLER ENGINEER STATED IT'S THE TIRES AND AFTER ANOTHER BALANCE AND ROAD FORCE TEST INFORMED ME EVERYTHING WAS WITHIN SPECIFICATIONS AND THEY ROTATED TIRES FRONT TO BACK. NO CHANGES TO PROBLEM AND VIBRATION STILL EXISTS. I'VE HAD THE TIRES/WHEELS BALANCED AND ROAD FORCE TESTED BY AN INDEPENDENT 3RD PARTY AND NOW TWICE BY THE DEALERSHIP. VEHICLE IS LESS THAN 2 MONTHS OLD AND 1300 MILES.
2018 JEEP JL (ALL WHITE) HAS PAINT TURNING YELLOW FROM EXCESS HEAT IN THE ENGINE AREA. JEEP HAS LESS THAN 300 MILES ON IT. AREAS AFFECTED INCLUDE FRONT GRILL, RIGHT FRONT FENDER. PRIMARILY ON DRIVER'S SIDE. NOT AN ISOLATED INCIDENT - SEE HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/BRIGHT-WHITE-GRILLE-TURNING-YELLOW.6394/ .
VEHICLE WANDERS ON THE ROAD, PULLS TO ONE SIDE OR THE OTHER AND OVER CORRECTS WHEN YOU TRY TO STRAIGHTEN IT OUT ON THE ROAD WHICH AT HIGHWAY SPEEDS CAN LEAD TO A WOBBLE FROM SIDE TO SIDE. IT HAS BEEN IN THE SHOP AT LEAST 4 TIMES AND CHRYSLER CORP STATES IT IS "RUNNING AS DESIGNED". STATEMENT FROM FIELD TECHNICIAN IN RESPONSE TO FINAL OPPORTUNITY TO REPAIR LETTER: "VEHICLE OPERATING AS DESIGNED AND CONSISTANT WITH ALL OTHER 2018 JL JEEP RUBICON WRANGLERS WITH BF GOODRICH ALL -TERRAIN TA TIRES. THE TREAD AND SIDEWALL DESIGN OF THIS TIRE CONTRIBUTES TO THE CONDITION DESCRIBED BY THE CUSTOMER. NO VEHICLE REPAIRS ARE NEEDED AT THIS TIME."
THE STEERING HAS A DEAD SPOT IN THE CENTER WHICH CAUSES WANDERING IN THE LANE AND OVER CORRECTION AT 40 MPH AND UP TO HIGHWAY SPEEDS. THIS CAUSES UNSAFE LANE KEEPING ON COUNTRY ROADS AS WELL AS HIGHWAY AND INTERSTATE TRAVEL. BOTH MY WIFE AND I HAVE NEARLY SIDE SWIPED VEHICLES AND CLOSE CALLS IN ONCOMING TRAFFIC. THE DEALER IN MY LOCATION SAYS IT'S NORMAL BEHAVIOR BUT THE ABILITY TO STAY IN MY LANE IS NOT SAFE IN ANY WAY.
STEERING SEEMS TO LOSE POWER ASSIST AND ALMOST LOCK UP AT HIGHWAY SPEEDS HAS HAPPENED REPEATEDLY. EXTREMELY DANGEROUS. THERE SEEMS TO BE LOTS OF REFERENCE TO THIS ON THE INTERNET FROM OTHER 2018 JL WRANGLER OWNERS.
AT 11,500 MILES MY 2018 JL HAS A LOT OF PLAY IN THE STEERING WHEEL WHERE IT FEELS I DRIFT A LOT AND HAVE TO MAKE MULTIPLE CORRECTING TO STAY IN THE CENTER OF THE LANE. ALSO WHILE DRIVING AT HIGHWAY SPEEDS AND HITTING A BUMP, THE STEERING WHEEL SHAKES FOR UP TO 15 SECONDS LONG. IT APPEARS TO BE CALLED THE "DEATH WOBBLE." THIS IS MY WIFE'S VEHICLE AND SHE DOES NOT WANT TO DRIVE IT ANYMORE AS IT IS UNSAFE. THE ISSUE IS EASY TO RECREATE.
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 60 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL SUDDENLY MALFUNCTIONED AND CEASED TO TURN MOMENTARILY, WHICH NEARLY CAUSED A CRASH. THE VEHICLE WAS TAKEN TO YARK JEEP(6019 WEST CENTRAL AVE, TOLEDO, OH) WHERE A STEP-BY-STEP CONFIGURATION OF THE STEERING COLUMN WAS PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 6,776.
SINCE THE DAY THAT I DROVE MY 2018 JEEP WRANGLER UNLIMITED RUBICON OFF OF THE LOT, THE STEERING HAS BEEN LOOSE WHERE YOU CAN MOVE THE STEERING WHEEL 1 1/2 INCHES BOTH WAYS AND IT DOES NOTHING. THE VEHICLE EXHIBITS EXCESSIVE DRIFTING AND A SIGNIFICANT DEAD-SPOT IN THE CENTER. I HAVE VISITED THE DEALERSHIP 3 TIMES FOR THIS ISSUE WITH THE SERVICE ADVISOR AND HE FINALLY SHOWED ME A DOCUMENT THAT THEY ARE AWARE OF THE ISSUE. I HAVE ONLY 500 MILES ON THE TRUCK BECAUSE WE ARE SCARED TO DRIVE IT AND HURT OURSELVES OR SOMEONE ELSE.
THE STEERING IS NOT FIRM.THERE IS A PLAY IN STEERING WHEEL (1 INCH MORE OR LESS) YOU NOTICE THE PROBLEM THE MOST WHEN DRIVING OVER 50MPH.THIS PROBLEM MAKE IT HAD TO STAY STRAIT ON YOUR LANE WHEN DRIVING FAST. THE DEALER SAID THERE IS NO PROBLEM.
AS THE VEHICLE IS IN MOTION, THERE IS ABNORMAL PLAY IN THE STEERING WHEEL. I HAVE TAKEN THE VEHICLE IN FOR SERVICE TO CORRECT THIS ISSUE, BUT IT WAS NOT RESOLVED. THE STEERING WHEEL CAN BE TURNED APPROXIMATELY 3-5 DEGREES BEFORE ANY RESPONSE FROM THE WHEELS AND DRIFTS CONSIDERABLY WHILE DRIVING.
I HAVE A 2018 JEEP WRANGLER UNLIMITED RUBICON WITH FRAME WELDS THAT EXHIBIT EXCESSIVE POROSITY AND IN SOME CASES, OFF LOCATION. I HAVE VISITED TWO SEPARATE DEALERS A TOTAL OF THREE DIFFERENT TIMES. THE THIRD TIME WAS A CHARM AND THE SERVICE ADVISOR AGREED THAT THE FRAME WELDS WERE NOT "IN SPEC" ACCORDING TO FCA'S STAR BULLETIN S1813000001. I WAS TOLD THAT DIRECTION WOULD HAVE TO BE GIVEN FROM FCA ON WHAT TO DO AND THAT THE ADVISOR DIDN'T KNOW THAT THE WELDS COULD BE PROPERLY REPAIRED. IT HAS NOW BEEN MORE THAN 3 WEEKS SINCE I HAVE HEARD ANYTHING. I DON'T EVEN KNOW IF MY NEW JEEP IS SAFE TO DRIVE AT THIS POINT. IN ADDITION TO THE DEALERSHIPS, I HAVE BEEN CONTACTED JEEP CARES AND MIKE MANLEY'S OFFICE WITH NO RESOLUTION. I HONESTLY DON'T KNOW WHERE TO GO.
SINCE THE DAY THAT I DROVE MY 2018 JEEP WRANGLER UNLIMITED RUBICON OFF OF THE LOT, THE STEERING HAS BEEN SUB-PAR. THE VEHICLE EXHIBITS EXCESSIVE DRIFTING AND A SIGNIFICANT DEAD-SPOT IN THE CENTER. I HAVE VISITED THE DEALERSHIP 3 TIMES FOR THIS ISSUE WITH THE SERVICE ADVISOR ONLY TELLING ME "IT IS A JEEP". I HAVE OWNED A TOTAL OF 5 JEEPS WITH ONLY THE 1979 CJ HAVING WORSE STEERING THAN THIS MODEL. AS A TRAINED FIRST RESPONDER, I WOULD BE HESITANT TO RECOMMEND THIS VEHICLE TO ANYONE DUE TO THE SAFETY RISKS POSED BY THE SUB-PAR STEERING.
WHILE TRYING TO MERGE INTO A HIGHWAY THE POWER STEERING TURNED OF AND I WAS UNABLE TO TURN THE WHEEL LEFT TO MERGE. I HAD TO FORCE IT TO GET INTO THE DRIVING LANE AND THEN THE POWER STEERING STARTED TO WORK AGAIN. THEN ON THE CURVE 1/4 MILE AFTER I GOT ON THE HIGHWAY THE ROAD CURVES TO THE RIGHT AND THE STEERING WHEEL LOCKED UP AGAIN FOR ABOUT 2 TO 3 SECONDS. SPEED WAS ABOUT 50 TO 60 BOTH TIMES.. I TRIED LATER WHEN DRIVING HOME AND WAS UNABLE TO DUPLICATE.
WHILE OPERATING THE VEHICLE, I ENCOUNTERED SEVERE TIGHTNESS FROM THE STEERING WHEEL. DISABLING ME TO TURN LEFT OR RIGHT, TYPICALLY ON THE HIGHWAY WHILE ACCELERATING. IF I WAS TO TURN THE VEHICLE'S STEERING WHEEL FOR A SLIGHT CURVE OR TURN THE VEHICLE WOULD REMAIN STRAIGHT MAKING THE VEHICLE IMPOSSIBLE TO MAKE THE APPROPRIATE ADJUSTMENT. VEHICLE WAS PULLED TO SAFETY FOR A RESET ( TURNING OFF THE ENGINE FOR 5 MINS BEFORE RESTARTING). UPON ACCELERATING THE TIGHTNESS OF THE STEERING WHEEL BEGAN, EVENTUALLY CAUSING THE ENGINE TO STALL.
THE STEERING HAS TOO MUCH PLAY AND DOES NOT RESPOND WELL. IT BECOMES WORSE AT HIGHWAY SPEEDS. IT IS VERY HARD TO CONTROL BECAUSE IT WILL DRIFT THEN MAY OVER CORRECT WHEN YOU STEER TO MAINTAIN YOUR LANE. IT HAS DONE THIS SINCE DAY ONE.
TAKATA RECALL OVER STEERING PLAY IN STEERING FRONT OUTER TIRE WEAR AFTER ONLY 3K MILES IN MOTION ON HIGHWAY
RECENTLY FCA STARTED A RECALL CAMPAIGN (UA5) TO INSPECT AND REPAIR THE FRONT TRACK BAR BRACKET WELDS BUT AT THE MOMENT IT IS INCOMPLETE WITH NO SOLUTION. THIS IS PRETTY ALARMING TO ME SINCE THIS CAN CAUSE THE VEHICLE TO LOOSE STEERING RESPONSE. NOW I AM AFRAID TO TAKE LONG RIDES ON THE VEHICLE AND I AM SCARE TO LET MY WIFE DRIVE THE VEHICLE. I TALK TO FCA AND THEY SAID IT IS STILL SAFE TO DRIVE, BUT AFTER READING SOME OF THE EXPERIENCE OF WRANGLER OWNERS THAT HAD THEIR TRACK BAR WELDS BROKEN I DON'T THINK IS SAFE. ALSO, I WOULD LIKE TO KNOW IF A REPAIR CAN BE DONE ON THIS KIND OF DEFECTS? AND IF THE WELDS WILL BE LONG LASTING AND NOT HAVE A PROBLEM IN THE FUTURE.
I PICKED MY NEW VEHICLE UP 18 HOURS AGO WITH 5 MILES ON THE ODOMETER. I CAN REPORT UNSAFE HIGHWAY DRIVING UNDER DRY AND CALM DRIVING CONDITIONS. DRIVER IS REQUIRED TO PROVIDE EXCESSIVE STEERING WHEEL INPUT TO OFFSET THE CONTINOUS UNEXPECTED CHANGE IN DIRECTION OF THE VEHICLE.
ON 9-26-18 I PURCHASED A NEW 2018 JEEP WRANGLER RUBICON. A FRIEND OF MINE TOLD ME TO DO A DATA SEARCH FOR AN UPCOMING RECALL CONCERNING THE FRONT TRACK BAR BRACKET. I SEE THAT 18V-675 DATED 9-28-18 WAS ISSUED. FCA RECALL #UA5. MINE IS ONE OF THE RECALLED JEEPS. HOWEVER, I PROCEEDED TO INSPECT THE TRACK BAR WELDING AND IDENTIFY WHAT THE PROBLEM IS AND CHECK FOR SEPARATED WELDS NO WELDS, ETC. WHILE UNDER THE JEEP I DISCOVERED OTHER ISSUES THAT WILL CAUSE FUTURE SIGNIFICANT SAFETY ISSUES WITH THE VEHICLE. SUCH AS FRAME FAILURE OR OTHER COMPONENTS ATTACHED TO THE FRAME FAILING DUE TO POOR WELDING TECHNIQUES AS WELL AS PREMATURE CORROSION. THESE POTENTIAL FAILURES MAY RESULT IN SIGNIFICANT INJURIES TO THE OCCUPANT(S) OF THE VEHICLE. ON THE FRAME, MANY WELDS APPEAR TO BE INFERIOR, SUCH AS PERFORATED WELDS, MISSING WELDS, WELDS THAT ARE NOT COMPLETE LEAVING GAPS BETWEEN THE EDGES OF THE FRAME. ADDITIONALLY, IN MANY AREAS OF THE FRAME, THE PAINT HAS FLAKED OFF OF THE WELDS AND IS NOW STARTING TO RUST. I HAVE HAD THIS VEHICLE FOR 3 WEEKS WITH 500 MILES ON IT. IT HAS BEEN STREET DRIVEN ONLY. WITH THE CURRENT RECALL FOR THE TRACK BAR, THE DEALER ADVISED NOT TO TAKE IT OFF ROAD. ON 10-17-18 I EMAILED PICTURES TO THE DEALER AS WELL AS PAID THEM A VISIT. I HAVE SUPPLIED THE DEALER WITH PICTURES AND HAVE AN APPOINTMENT ON 11-6-18 FOR THEM TO LOOK AT IT. I AM EXTREMELY CONCERNED THAT THE DEALER MAY ATTEMPT TO WELD THESE AREAS. AND THAT IF ATTEMPTED, WOULD ONLY BLISTER OFF ANY PAINT ON THE IN
IT STARTED WITH THE 'DEATH WOBBLE' DRIVING INTERSTATE SPEED, 65, OVER A BRIDGE AND GO OVERING ONE OF THE BRIDGE SPANS SPACERS.THE "DEATH WOBBLE" IS A VERY DANGEROUS VIBRATION THAT OCCURS IN THE FRONT END OF A VEHICLE. WHEN A VEHICLE EXPERIENCES DEATH WOBBLE, THE ENTIRE STEERING SYSTEM RAPIDLY TURNS BACK AND FORTH, MAKING CONTROLLING THE VEHICLE VERY HARD. THE ONLY WAY TO STOP THE DEATH WOBBLE ONCE IT STARTS IS TO SLOW THE VEHICLE DOWN UNTIL NORMAL STEERING CONTROL IS RESTORED. AT 65 THE WHOLE JEEP SHOCK AND MY WIFE AND I WERE QUITE SCARED. I PUT HAZARDS ON AND SLOWED TO ABOUT 10 MPH AND THE WOBBLE STOPPED. A FEW DAYS FROM THEN WE TOOK THE NEW 2018 JEEP WRANGLER UNLIMITED WITH 3000 MILES INTO THE JEEP DEALER SERVICE DEPARTMENT. THEY WERE ABLE TO REPLICATE THE DEATH WOBBLE. THEN UPON INVESTIGATION THE DISCOVERED 'ABOUT 10 NUTS AND BOLTS THAT WERE FINGER TIGHT'. EXACT WORDS FROM THE DEALER. THEY COMMENTED THEY WERE GOING TO REPORT THIS ISSUE AS WELL. SO BETWEEN THIS AND THE PENDING RECALL OF THE 'TRACKING BAR BRACKET', I AM SCARED OF AL THE WELDS ON THE VEHICLE AS WELL AS ALL THE BOLTS NOW. *DT CONSUMER STATED EVEN THOUGH THE BOLTS WERE TIGHTENED IT STILL WOBBLES. UPDATED 12/12/18*JB
AT HIGHWAY SPEEDS AFTER HITTING A SMALL BUMP, VEHICLE BEGINS TO SHAKE SIGNIFICANTLY AND IT ONLY GOES AWAY AFTER SLOWING DOWN CONSIDERABLY. SIMILAR ISSUE TO WHAT OTHERS ARE DESCRIBING AND NEARLY IDENTICAL TO THE JEEP "DEATH WOBBLE" THAT IS FAIRLY WELL DOCUMENTED. STARTED AT ONLY 9000 MILES AFTER ZERO MODIFICATIONS OR OFF-ROAD USE. DEALER REPRODUCED AND INDICATED THAT THE STEERING STABILIZER IS "SHOT" AND REPLACEMENT PART IS BACKORDERED WITH NO ESTIMATED DELIVERY DATE.
WHILE DRIVING AT SPEED THE STEERING WOULD NOT TURN RIGHT, ONLY LEFT. I WAS ABLE TO PULL OFF THE ROAD TO THE LEFT (ACROSS OPPOSING TRAFFIC). ONCE OFF THE ROAD THE SITUATION RESOLVED, I WAS ABLE TO IDLE HOME WHERE I HAD THE VEHICLE TOWED TO THE DEALER.
WHEN TURNING INTO A PARKING SPOT ON AN INCLINE, I HAD SLOWED TO START THE TURN. I THEN LET OFF THE BRAKE A BIT TO BE ABLE TO ROLL INTO THE SPOT. THE CAR THEN ACCELLERATED INTO THE WALL AT THE END OF THE SPOT DAMAGING MY BUMPER, SCRATCHING THE CAR NEXT TO MINE AND ALSO THE WALL I HIT.
AS DRIVING MY NEW JEEP I NOTICE I WAS NOT HAPPY WITH THE HANDLING .STEERING THE JEEP, TO MUCH PLAY ON STEERING, KIND OF A BIG TURN OFF COMING OFF.SPECIALLY ON THE MAINE HIGHWAYS WITH EXTRA PEOPLE IN THE CAR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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