2017 Jeep Wrangler complaints

MY 2017 JEEP WRANGLER WOULD RANDOMLY SHUT OFF, AFTER SEVERAL DAYS AT THE SHOP THEY DETERMINED FROM THE NATIONAL DATABASE MY TRANSMISSION IS SHOT !!

I PURCHASED THIS PRE OWNED VEHICLE AND IT HAS BEEN A SAFETY ISSUE. IT HAS ABRUPTLY STOPPED IN THE MIDDLE OF AN INTERSECTION AND HIGHWAY 4 TIMES SINCE PURCHASE DATE. IT IS A LIFE THREATENING, HAZARDOUS VEHICLE AND I'M TERRIFIED FOR MY SAFETY.*DT

WHENEVER I HIT A BUMP (RANGING FROM SMALL POT HOLE TO LARGER POT HOLE) ON THE HIGHWAY GOING 60+ MPH, MY CRUISE CONTROL WILL SHUT OFF BY ITSELF. SPEED DECELERATES VERY QUICKLY AND I HAVE TO GET IT UP TO SPEED QUICKLY TO AVOID GETTING REAR ENDED. THIS HAS BEEN HAPPENING FOR JUST OVER A YEAR AND IT HAPPENS EVERY TIME I HIT ANY KIND OF SMALL BUMP AT AN ACCELERATED SPEED. STARTED HAPPENING AROUND 5000 MILES ON JEEP AND STILL DOES IT AT 17000 MILES.

VEHICLE BRIEFLY LOSES POWER AND ENGINE TEMPORARILY TURNS OFF WHILE DRIVING. SOMETIMES THIS OCCURS WITHIN 1 SECOND TOTAL, AND IS BARELY NOTICED. HOWEVER, TODAY IT OCCURRED FOR NEARLY 5-10 SECONDS, AND I WAS ALMOST REAR-ENDED IN TRAFFIC DUE TO IT. VEHICLE WAS IN MOTION, IN THE CITY, ON A MAJOR STREET, DRIVING STRAIGHT WITHOUT ANY HAZARDS OR EXTREME WEATHER CONDITIONS. HAS OCCURRED OVER 20 TIMES SINCE PURCHASING VEHICLE APPROXIMATELY ONE YEAR AGO. VEHICLE WAS PURCHASED NEW.

JEEP WAS PARKED IN MY DRIVEWAY AND WHEN WE HAD A STORM ON FEB 1 THRU FEB 3, 2019 AND I ENTER MY JEEP AFTER THE 3 DAY STORM THE DRIVER SIDE FLOOR WAS IN 3 INCHES OF WATER AND TOTALLY FLOODED. I GOT TOWELS AND SOAKED THE WATER UP. THEN WE HAD ANOTHER STORM TO COME IN ON FEB 4 AND 5, 2019 AND I PARK MY CAR FACING THE OTHER WAY IN DRIVE WAY AND AGAIN AFTER THE 2 DAY STORM MY JEEP WAS FLOODED AGAIN ON DRIVER FRONT FLOOR ABOUT 2 INCHES. WHEN I TOOK MY CAR TO DEALERSHIP WORKER AND RENTAL EMPLOYEE WHO I WAS TELLING THE STORY TOO SAID OH YOU MUST DRIVE A WRANGLER . THAT IT HAPPENS ALL THE TIME. MY BIG CONCERN IS THAT I COULD SMELL MODE. WHEN I WENT BACK A FEW DAYS LATER A SERVICE REP WAS ON THE PHONE WITH ANOTHER CUSTOMER WHO WAS SETTING UP AN APPOINTMENT FOR THE SAME ISSUE. THEY ARE FIXING THE RUBBER AROUND THE DOOR FOR DEFECTS AND CHANGING CARPET. BUT I FEEL THEY SHOULD BE RECALLING THE VEHICLE I ONLY HAVE HAD IT FOR 19 MONTHS.

FIRST START OF THE DAY. WEATHER COLD. UPON SHIFTING INTO REVERSE THE ENGINE SPEED DROPS DRAMATICALLY TO THE POINT OF STUMBLING / STALLING. STALLING OCCURS APPROXIMATELY 20% OF THE TIME.

I HIT A VEHICLE THAT CROSSED IN FRONT OF ME. MY DRIVER FRONT BUMPER HIT THEIR PASSENGER FRONT BUMPER. MY AIR BAG DID NOT INFLATE. MY SPEED WAS APPX. 45 MPH. *DSY *DT*JB

ON 04/28/2018 I WENT OFF ROADING TO MY FAVORITE TRAIL. THE JEEP WAS STATIONARY UNTILTHE CAR STARTD TO SLOWLY MOVE WHILE IT WAS ON PARK. IN AN ATTEMPT TO BREAKS AND STEER AWAY FROM THE WATER THE TRUCK STEERING AND BREAK WASN'T RESPONDING TO EITHER DIRECTION. TOOK POLICE ENFORCEMENT A WHILE TO RESPOND AND AS THEY ARRIVE THE TIDE TOOK THE VEHICLE AND SUBMERGED ALL THE WAY TO THE FLOOR BOARD

ON EXTENDED HIGHWAY DRIVING JEEP LOOSES POWER SUDDENLY AND SLOWS TO A STOP. ONCE STOPPED, THE VEHICLE MUST KEYED ON/OFF SEVERAL TIMES TO RESUME NORMAL DRIVING. THIS HAS HAPPENED THREE TIMES, AND EACH TIME IT HAS BEEN ON EXTENDED INTERSTATE TRIPS OVER 3+ HRS. NO CEL CODES HAVE BEEN THROWN SO THE DEALER HAS NOT TAKEN THE PROBLEM SERIOUSLY. I'M NOT EVEN SURE THE DEALERSHIP HAS EVEN DISCUSSED THE PROBLEM WITH JEEP TECHNICAL SUPPORT. WE ARE UNSURE WHAT TO DO WITH THE VEHICLE AS WE DO NOT TRUST TO TAKE IT FOR ANY TYPE OF TRIP. IT HAS BEEN TO THE DEALER FOR MANY OTHER ISSUES UNDER WARRANTY AND I WONDER IF THEY ARE ALL RELATED SOMEHOW VIA AN ISSUE WITH THE ENGINE COMPUTER OR ELECTRICAL SYSTEM.

AC COMPRESSOR FAILURE AND BAD TRANSMISSION. LEAKING ANTIFREEZE

VEHICLE WAS STRUCK ON FRONT PASSENGER SIDE DOOR BY VEHICLE THAT RAN A RED LIGHT. NO AIRBAGS DEPLOYED, HOWEVER MAJOR DAMAGE WAS DONE TO VEHICLE, POSSIBLY TOTALED. DRIVER WAS ALSO INJURED IN CHEST AREA. *DT *TR

PARKED IN DRIVEWAY, SHORTLY AFTER STARTING THE JEEP, IT BARN TO SMOKE FROM UNDER THE VEHICLE AND FUEL BEGAN TO LEAK ON DRIVEWAY.

TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 60 MPH, A LOUD BANGING AND WRENCHING NOISE SUDDENLY OCCURRED AND THE VEHICLE BEGAN TO SHAKE VIOLENTLY FROM SIDE TO SIDE. THE DRIVER COULD ALSO FEEL HEAT COMING FROM THE FLOOR OF THE VEHICLE. AFTER STOPPING THE VEHICLE, A TOW TRUCK WAS CALLED TO THE SCENE. UPON INSPECTION, IT WAS DISCOVERED THAT THE DRIVESHAFT HAD SEVERED, SEPARATED FROM THE STEEL ENCASEMENT, AND EXPLODED THROUGH THE FLOOR OF THE VEHICLE. THE FAILURE CAUSED A HOLE IN THE FLOORBOARD. THE VEHICLE WAS TOWED TO TEXAN CHRYSLER DODGE JEEP RAM (18555 HWY 59 N., HUMBLE, TX 77338). THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,700.

WHEN DRIVING HOME FROM LUBBOCK AT POSTED SPEEDS OF 70 AND 75 MPH MY HOOD STARTED TO FLUTTER AND JUMP. I WAS ON 2 LANE ROADS AND IF A TRACTOR TRAILER PASSED ME THE HOOD WOULD ACTUALLY RAISE UP. I PULLED OVER AT A CONVENIENCE STORE AND CHECKED TO ENSURE MY HOOD STRAPS WERE ON AND THAT THE HOOD WAS CLOSED AND IT WAS. I TOOK MY JEEP TO THE DEALERSHIP AND THEY SAID THAT THE HOOD IS WAY OUT OF ALIGNMENT, WAY OUT OF FACTORY SPECS HOWEVER THEY CANNOT FIX IT BECAUSE THEY DON'T HAVE A FRAME STRAIGHTENER (MY TERM NOT THEIRS). THE DEALERSHIP ALSO TRIED TO BLAME IT ON A FENDER BENDER WHERE THE FRONT PLASTIC BUMPER GUARD IS DENTED IN AND I TOLD THEM THAT HAPPENED IN THE PROCESS OF PARKING AND BELOW 10 MPH. THE DEALERSHIP ALSO FOUND MY DRIVER'S SIDE DOOR OUT OF ALIGNMENT WHICH WAS LEAKING ALONG WITH THE PASSENGER SIDE DOOR, FRONT WINDOW AND ROOF HOWEVER THESE WERE LEAKING BEFORE THE FENDER BENDER. THERE IS ALSO A RATTLE IN MY DRIVER'S SIDE BACK DOOR THAT THE DEALERSHIP CANNOT SEEM TO HEAR THEREFORE CANNOT FIX. I PULL OUT OF THE DEALERSHIP AND HEAR IT RIGHT AWAY!

OEM LED HEADLIGHTS ARE USELESS WHIL DRIVING AT NIGHT DURING A SNOW STORM. IF I HAD NOT HAD ADDITIONAL HALOGEN LIGHTS I COULD NOT HAVE GONE ANYWHERE SAFELY. IN THE ATTACHED PHOTOS THE HEADLIGHTS ARE ON HIGH-BEAM AND HAD BEEN DURING MY 10 MILE DRIVE HOME FROM WORK.

TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. THE CONTACT STATED THAT THE REAR WINDSHIELD WIPER NOZZLE WAS FRACTURED AND ALLOWED WATER TO BE SQUIRTED INSIDE THE VEHICLE. AS A RESULT, THE REAR WINDSHIELD WIPER DID NOT CLEAR THE WINDSHIELD. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 47,000.

WHILE DRIVING MY 2017 JEEP RUBICON OFF ROAD, IN THE MIDDLE OF AN OBSTACLE, THE STEERING WHEEL BECOMES FROZEN. WITH ALL MY MIGHT I CAN NOT TURN THE STEERING WHEEL. I WAS SLOWLY ROLLING BACK DOWN OFF AN OBSTACLE, THE FRONT AND REAR AXLES WERE LOCKED. AS I BACKED UP THE DRIVERS SIDE FRONT WHEEL STARTED TO GET LIGHT SO I WAS TRYING TO STEER SO THE JEEP LEVELED BACK OUT, BUT WITH ALL MY MIGHT THE STEERING WHEEL WOULD NOT MOVE AND BEFORE I NEW IT THE JEEP WAS LAYING ON ITS PASSENGER SIDE. THE STEERING LOCKING IN THIS MANNER HAS HAPPEN THREE TIMES IN MY NEW RUBICON AND ALSO HAPPENED IN MY 2003 RUBICON. I UNDER STAND THE STEERING BEING HARD OR BEING ERRATIC WITH THE FRONT BEING LOCKED, BUT TO NOT BE ABLE TO MOVE THE STEERING WHEEL AT ALL EVEN WHEN THE TIRES ARE ROLLING DOES NOT SEEM RIGHT. IS THIS A FACTORY DEFECT OR BAD ENGINEERING ON JEEPS BEHAVE?

VEHICLE PURCHASED USED 09-09-18 1ST STALL 09-25-18 DEALER SERVICED AND ONLY FOUND A COMPUTER UPDATE WAS NEEDED. CAR PICKED UP FROM DEALER AFTER 1ST REPAIR ON 10-05-18. WE PICKED UP THE CAR ON 10-05-18 & DROVE IT HOME AND IT WASN'T UNTIL THE NEXT DAY WHEN THE 2ND STALL OCCURRED. SAME EXACT THING BUT THIS TIME WE WERE ON A BUSY STREET AND COULD HAVE BEEN IN AN ACCIDENT. 2ND STALL INCIDENT WAS ON 10-06-18 EARLY AFTERNOON I WAS ON WAS DRIVING THE VEHICLE AND IT STARTED TO MAKE THIS WEIRD NOSE LUCKILY I WAS ALMOST HOME SO I CAME TO STOP TO MAKE A LEFT TURN AND WAITED FOR TRAFFIC TO CLEAR AS I LET GO OF THE BRAKE AND PRESSED THE GAS TO ACCLERATE THE CAR STALLED WOULDNT MOVE OR GO FORWARD. I THEN TRIED TO SEE IF IT WOULD GO IN REVERSE AND CHANGED GEARS BUT IT WOULDN'T THIS TIME THERE WAS NO ERROR OF "VEHICLE NOT IN PARK" THE VEHICLE JUST WOULDNT MOVE, GO FORWARD EVEN THOUGH IT WAS IN DRIVE AND I WAS STUCK ON A BUSY STREET WAITING FOR TRAFFIC TO CLEAR TO MAKE A LEFT TURN. I THANK GOD IT DIDNT GO FORWARD JUST A LITTLE CAUSE IT COULD HAVE BEEN FATAL. I THEN TRIED SHUTTING OFF THE CAR TO SEE IF I COULD BE GET IT TO MOVE AND PUT IT BACK TO DRIVE AND IT STILL WOULDN'T ACCELERATE. I HAD TO SHUT IT OFF A COUPLE OF TIMES BEFORE I WAS ABLE TO DRIVE. THERE WAS A RECALL ON OTHER 2017 VEHICLES FOR AN ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD WHERE THE POWERTRAIN CONTROL MODULE MAY BE EQUIPPED WITH A VOLTAGE REGULATOR CHIP IN THE CIRCUIT BOARD THAT MAY FAIL, CAUSING A STALL OR A NO START CONDITION

CONSISTENTLY "SPONGY BRAKES" HAVING CONTINUED DECREASED STOPPING ABILITY FOR 6 MONTHS AFTER PURCHASE. ON 06/05/2018 HAD BRAKES INSPECTED BY DEALERSHIP AND TOLD THEY WERE FINE. ON 06/14/2018 VEHICLE WAS AT A COMPLETE STOP AT DRIVE-THRU RESTAURANT WITH BRAKE PEDAL COMPLETELY ENGAGED AND VEHICLE MOVED AND ROLLED FORWARD INTO THE VEHICLE IN FRONT, CAUSING DAMAGE. UNAWARE OF A PROBLEM THINKING IT WAS DRIVER ERROR EVEN THOUGH DRIVER STATED "FOOT WAS ON BRAKE THE WHOLE TIME" THE VEHICLE SUSTAINED MINIMAL DAMAGE AND WAS CONTINUED TO BE DRIVEN. ON JULY 7, 2018, WITH DIFFERENT DRIVER, BRAKE FULLY ENGAGED AT STOP LIGHT AND ON CITY ROAD AND VEHICLE "ROLLED FORWARD" AND HIT VEHICLE IN FRONT. ON JULY 9, 2018 VEHICLE WAS DELIVERED TO DEALERSHIP WITH THIRD DRIVER AND BRAKES FAILED TO STOP AT STOP SIGN GOING INTO TRAFFIC ON CITY ROAD WITH BRAKE BEING ENGAGED AND THEN GOING TO THE "FLOOR" OF VEHICLE. ON JULY 17, 2018 DEALERSHIP STATE MASTER CYLINDER HAS INTERNAL FAILURE AND IT WAS READY TO BE PICKED UP. UPON TEST DRIVING, BRAKES CONTINUED TO "GO TO THE FLOOR" AFTER BRAKING AND STOPPING. DEALERSHIP KEPT VEHICLE AND "FOUND INTERNAL LEAK AT THE BRAKE MASTER CYLINDER THAT LEAKED INTO BRAKE BOOSTER AND HCU NOT RESPONDING AND FOUND INTERNAL FAILURE INT HE HCU. VEHICLE WAS PICKED UP AUGUST 15, 2018. VEHICLE APPEARED TO BE OPERATING EFFICIENTLY; BUT, SEEMED TO STILL HAVE "PLAY" IN THE BRAKES. HAD FOURTH DRIVER TEST DRIVE, THAT IS EXPERIENCE IN CAR/MOTORCYCLE REPAIR AND STATED THAT BRAKES STOPPED VEHIC

17 WRANGLER WITH LESS THAN 50000 MILES. THE RADIATOR STARTED LEAKING COOLANT. NOT UNDER WARRANTY. DOING SOME RESEARCH THIS IS A PRETTY COMMON THING. DEALER REFUSED TO FULLY COVER THIS. TRYING TO GET THE WORD OUT

ATTEMPTED TO SCHEDULE SAFETY RECALL REPAIRED AT OSMOOR CHRYSLER DODGE JEEP RAM IN LOUISVILLE KY IN JULY. THEY SCHEDULED AN APPOINTMENT FOR SEPTEMBER 7TH. WHEN ARRIVING FOR THE APPOINTMENT, WAS NOTIFIED THAT THE PART REQUIRED WAS NOT AVAILABLE. ATTEMTED TO SCHEDULE THE RECALL THE SECOND TIME, AND WAS TOLD THAT THE NEXT APPROINTMENT WAS OCTOBER 15TH. COULD NOT GET THE DEALERSHIP I PURCHASED THE VEHICLE FROM TO REPAIR A SAFETY RECALL ITEM FROM JULY THROUGH OCTOBER.

THE VEHICLE STARTED BY ITSELF WHILE PARKED. THE IGNITION HAD BEEN TURNED OFF AND KEYS REMOVED FOR SEVERAL HOURS. THIS HAS HAPPENED TWICE. I DISCOVERED THE VEHICLE RUNNING, DOORS LOCKED AND IGNITION IN THE OFF POSITION. TO TURN OFF THE ENGINEI INSERTED THE KEY, TURNED IT TO THE ON POSITION AND THEN OFF. THIS OCCURRED ONCE IN MY GARAGE, CAUSING CARBON MONOXIDE EXHAUST TO ENTER THE LIVING QUARTERS. IT HAPPENED A SECOND TIME WHILE PARKED AWAY FROM HOME, WITH THE KEYS REMOVED. THE VEHICLE WAS STATIONARY, BECAUSE IT WAS PLACED IN PARK WHEN THE ENGINE WAS TURNED OFF.

AT ABOUT 4,433 MILES, MY PASSENGER COMPLAINED THAT THE FRONT PASSENGER SEAT WOULD NOT RECLINE. I INSPECTED BOTH DRIVER AND PASSENGER FRONT RECLINERS, AND FOUND BROKEN PLASTIC PIECES UNDERNEATH BOTH THE DRIVER AND PASSENGER INBOARD RECLINERS. THE DEALERSHIP INSPECTED AND REPLACED BOTH DRIVER AND PASSENGER SEATBACKS. AT ABOUT 8,052 MILES, THE PASSENGER SEAT INBOARD RECLINER FAILED AGAIN. THE DEALERSHIP INSPECTED AND REPLACED THE PASSENGER SEATBACK. AT ABOUT 20,000 MILES, THE DRIVER INBOARD RECLINER FAILED AGAIN. TO DATE, THE DEALERSHIP HAS NOT REPLACED THE FOURTH FAILED RECLINER. I HAVE PROVIDED FCA WRITTEN NOTICE OF THESE FAILURES. SINCE FOUR SEAT RECLINERS HAVE FAILED WITHIN THE FIRST 20,000 MILES, I AM CONCERNED THAT A DESIGN, MATERIAL, OR WORKMANSHIP DEFECT EXISTS. I AM ALSO VERY CONCERNED HOW THESE FAILED SEAT RECLINERS WILL PERFORM IN A CRASH. UPON RESEARCH, IT APPEARS THAT OTHERS HAVE HAD MULTIPLE FAILURES WITH THESE SPECIFIC MODEL YEAR SEAT RECLINERS AS WELL. SEE NHTSA ID NUMBER 11074326.

OCCASIONALLY THE HOOD LIFTS UP AND SHAKES VIOLENTLY WHILE DRIVING AT HIGHWAY SPEED, TYPICALLY WHEN AN ON ONCOMING SEMI TRUCK PASSES. I'M CONCERNED THE RUBBER HOOD STRAPS ARE GOING TO BREAK AND THE HOOD FLY OPEN AT HIGHWAY SPEEDS.

THE VEHICLE IN QUESTION CAUGHT FIRE WITH IT STARTING ON THE PASSANGER SIDE OF THE ENGINE BAY. THE CAUSE WAS DEEMED 'UNCLEAR' BY AN INSPECTOR. I WAS DRIVING THE VEHICLE WHEN IT CAUGHT FIRE AND IT WAS ON A CITY STREET.

2017 JEEP WRANGLER SPORT : WHILE TRAVELING AT HIGHWAY SPEED A CAR PULLED OUT IN FRONT OF ME. I CHANGED LANES BUT STILL HIT THE CAR IN THE RIGHT REAR AND MY JEEP IN FRONT LEFT SIDE. JEEP ROLLED SEVERAL TIMES AND HAS BEEN TOTALED. ( AIR BAG DID NOT DEPLOY)

IN HIGH WINDS OR PASSED BY APPROACHING LARGE VEHICLES THE HOOD FLUTTERS DANGEROUSLY. I HAD TO INSTALL AFTER MARKET HOOD HOLD DOWN LATCHES TO CORRECT THE PROBLEM. $100 TO CORRECT THE HOOD FLUTTER. IT HAPPENED MORE THAN ONCE.

HOOD FLUTTER. WHILE DRIVING DOWN THE HIGHWAY AT POSTED SPEEDS, IF WINDS ARE HIGH OR PASSING AN ONCOMING LARGE TRUCK, THE HOOD WILL FLUTTER DUE TO THE LACK OF SUPPORT FROM THE WEAK RUBBER LATCHES THAT SECURE THE HOOD. THIS HAS HAPPENED SEVERAL TIMES NOW. RESEARCH CLEARLY INDICATES THIS IS A WIDE SPREAD PROBLEM AND THE MANUFACTURER HAS REFUSED TO ADDRESS THIS ISSUE. IN SOME REPORTS I HAVE READ, THE LATCHES CAN BREAK AND CAUSE MASSIVE DAMAGE TO THE VEHICLE AND PUT THE DRIVER AND PASSENGER IN HARMS WAY.

I HAVE SEEN HOOD FLUTTER NUMEROUS TIMES WHEN PASSING SEMI TRAILERS ON INTERSTATES. THE FLUTTER WAS WORRISOME SO I REPLACED ORIGINAL HOLDING STRAPS WITH STRONGER THIRD PARTY STRAPS. SINCE REPLACEMENT OF STRAPS THE FLUTTERING HAS CEASED.

WHILE DRIVING THE POSTED HIGHWAY SPEED LIMIT, 55 OR 65 MPH THE HOOD ON MY JEEP WRANGER JKU, VIBRATES, SHAKES, LIFTS FROM ITS SEAT POSITION AS IF IT IS GOING TO BREAK LOSE AND FLY BACK TOWARDS THE WINDSHIELD. THE CONDITION IS MADE WORSE BY LARGE VEHICLES PASSING BY AT POSTED OR EXCESSIVE SPEED. CONDITION IS DANGEROUS. RUBBER HOOD LATCHES STRETCHED TO LIMIT CONSTANTLY.

WHILE DRIVING AT HIGHWAY SPEEDS (70 MPH) I ENCOUNTERED SOME STRONG CROSS WINDS CAUSING A LIFTING ACTION OF THE HOOD. THE LIFTING ACTION OF THE HOOD (ABOUT 1/2") GAVE ME ENOUGH CONCERN TO SLOW DOWN UNTIL THE LIFTING ACTION STOPPED. IT APPEARS THAT THE HOOD LATCHES ON EITHER SIDE OF THE HOOD, BEING MADE OF RUBBER, ARE NOT STRONG ENOUGH TO PREVENT THE HOOD FROM LIFTING. THE CENTER RELEASE DID NOT HOLD THE CENTER DOWN, ALLOWING FOR THE MOVEMENT.

2017 JEEP WRANGLER PULLS TO THE RIGHT WHILE LOW AND HIGH SPEEDS. INSPECTED AT 2 DIFFERENT JEEP SERVICE DEALERS AND BOTH STATE NO ISSUES FOUND. 2ND DEALER STATES NOTICES ISSUE BUT ALL WRANGLERS PULL TO THE RIGHT. NEEDS TO BE RECALLED SAFETY ISSUE

THE HOOD OF MY JEEP WRANGLER DOESN'T APPEAR TO BE SECURE WHEN DRIVING AT HIGHWAY SPEEDS, PARTICULARLY WHEN IT'S WINDY OR I'M PASSING AN ON-COMING SEMI TRUCK. THE HOOD BOUNCES AND FLUTTERS.

TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. WHILE DRIVING 60 MPH, THE VEHICLE'S HOOD FLEW UP AND SHATTERED THE WINDSHIELD AND WINDSHIELD FRAME. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND HAD IT TOWED TO HUNTER CHRYSLER DODGE JEEP RAM (1130 AUTO MALL DR., LANCASTER, CA 93534, (661) 948-8411). THE VEHICLE WAS DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 24,754. *BF*JB *BF *AS CONSUMER STATED YOUR TEAM IS WELCOME TO INSPECT MY REPAIRED VEHICLE AT ANY TIME WHICH CONTINUES TO HAVE SIGNIFICANT HOOD FLUTTER ISSUES. I HAVE NO ISSUES PAYING FOR MY OWN RENTAL CAR AT MY EXPENSE WHILE YOU CHECK OUT MY VEHICLE. YOU HAVE MY PERMISSION AND WISHES TO SHARE MY CONTACT INFORMATION, STORY, AND EVERYTHING ELSE WITH CHRYSLER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *JB *TR*JB

THE CAR CAUGHT ON FIRE WHILE DRIVING

TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 25 MPH, ANOTHER VEHICLE DROVE THROUGH A STOP LIGHT AND COLLIDED WITH THE FRONT END AND FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE SHOULDERS, NECK, BACK, HIPS, AND LEGS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER (JACKSONVILLE CHRYSLER, JEEP, DODGE AND RAM, 11101 NURSERYFIELDS DR., JACKSONVILLE, FL 32256, (904) 493-0000). THE VEHICLE HAD BEEN WAITING TO BE DIAGNOSED FOR OVER A MONTH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS ALSO AWAITING ON THEIR RESPONSE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V734000 (AIR BAGS). THE CONTACT MENTIONED THAT THE INSURANCE COMPANY REFUSED TO DEEM THE VEHICLE AS A TOTAL LOSS. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

REVERSE WOULD JUMP OUT OF GEAR AND GRIND WHILE DRIVING IN GEAR EVERY TIME. THIS REQUIRED MANUALLY HOLDING IT DOWN TO REMAIN IN GEAR AND PROPERLY DRIVE IN THE REVERSE GEAR. FIELDS CJDR IN SANFORD, FL SAID I WOULD HAVE TO AGREE TO PAY +$1000 IN LABOR FOR THEM TO DIAGNOSE THIS IF IT TURNED OUT NOT TO BE A VALID WARRANTY ISSUE. I DECLINED AND ACCEPTED LIVING WITH IT. ON 12/05/2017, DURING NORMAL DRIVING SUDDENLY THE GEARSHIFT COULD NOT BE PUT INTO ANY GEAR AND THE TRANSMISSION COMPLETELY FAILED. MY BRAND NEW WRANGLER WITH 5000 MILES SAT AT THE DEALER FOR SERVICE FOR **115 DAYS** WAITING ON TWO PARTS: - PART: GEAR-REVERSE IDLER 5134496AA - PART: SYNCH-REVERSE 5134498AA FCA FAILED TO RETURN THE VEHICLE TO ME UNTIL 03/30/2018. FOUR MONTHS. NOT ONLY IS THAT UNACCEPTABLE, I WAS TREATED LIKE GARBAGE THROUGHOUT THE WAIT BY BOTH FCA AND THE DEALERSHIP SERVICE DEPARTMENT. I HAVE FILED A LEMON LAW CLAIM REQUESTING ARBITRATION WITH THE STATE OF FLORIDA ATTORNEY GENERAL'S OFFICE AND WILL SEE A FULL REFUND FOR THIS ORDEAL AS ENTITLED. REALLY LOOKING FORWARD TO CASTIGATING FCA AT THE HEARING.

JEEP WRANGLER HARD ROCK 2017 ON FIRE 4 DAYS AFTER SERVICE! MY 2 YEARS OLD AND I WERE IN THE CAR. ONCE I PARKED THE CAR IN FRONT OF MY HOUSE, SMOKE CAME FROM THE ENGINE, WE WENT OUT AND JEEP CAUGHT ON FIRE AFTER FEW MINUTES. WE USED 3 BIG FIRE EXTINGUISHERS STILL CAN'T PUT OUT THE FIRE. JEEP BURNT FOR 15 MINS UNTIL FIREMEN PUT THAT OUT. ALL FOAM WENT INTO OUR FISH POND AND KILLED ALL THE FISH! BRAND NEW CAR WE BOUGHT LAST YEAR, UNDER 10,000 MILES, PASSED SERVICE FROM DEALER 4 DAYS BEFORE THE FIRE. NEITHER THE POLICE NOR INSURANCE COMPANY NOR JEEP DEALERSHIP CAN TELL YOU WHY. CAR NEVER WRECKED AND TOTALLY NO SIGNALS POPPED UP BEFORE THE FIRE.

WE PURCHASED OUR BRAND NEW 2017 JEEP WRANGLER UNLIMITED SAHARA ON DEC 16, 17. ON JAN 6, 18, THE HEATED SEATS ON THE DRIVERS AND PASSENGER SIDE WENT OUT. ON 19 JAN, 18 THE JEEP DEALERSHIP REPLACED THE ICP AND BLOWN FUSE. ON FEB 16, 18, THE JEEP WAS PARKED IN A PARKING LOT, NOT TURNED ON, AND CAUGHT FIRE SOMEWHERE IN THE DASHBOARD. THE FIRE AND HEAT DAMAGED THE ENTIRE SIDE OF THE DRIVER SIDE DASHBOARD, MAKING THE VEHICLE INOPERABLE. *BF *TT

THE 6 SPEED MANUAL TRANSMISSION HAS A "REVERSE SYNCHRONIZER " THAT IS FAULTY. CHRYSLER JEEP HAS THE PARTS ON BACKORDER FOR MORE THAN 6 MONTHS AND THEY CAN NOT HONOR THEIR FACTORY WARRANTY. I'M BEING TOLD TO KEEP DRIVING MY BRAND NEW JEEP THAT GRINDS GOING INTO AND POPS OUT OF REVERSE WHILE DRIVING. THEY ARE DOWN PLAYING THIS PROBLEM IN AN ATTEMPT TO DECEIVE CUSTOMERS.

IN AN ACCIDENT 01/30/2018. HIT VEHICLE THAT RAN A RED LIGHT IN DRIVER'S SIDE AT SOMEWHERE BETWEN 30-40 MPH WITH THE FRONT OF MY VEHICLE. THE OTHER VEHICLE FLIPPED OVER ON IT'S TOP. IT WAS A FULL SIZE PICK-UP WITH LOADED SERVICE BODY. THE IMPACT STOPPED MY VEHICLE. MY VEHICLE WAS A 2017 JEEP WRANGLER WITH 7500 MILES ON IT. AS A RESULT OF THE DAMAGED MY VEHICLE WAS A TOTAL LOSS.

TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT NOTICED THAT THE DRIVER'S SEAT WAS CROOKED. THE VEHICLE WAS TAKEN TO HENDRICKS CHRYSLER DODGE JEEP RAM IN CONCORD, NORTH CAROLINA WHERE THE REAR FRAME OF THE SEAT WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 32473211. THE FAILURE MILEAGE WAS 800. *TR

THE TRANSMISSION WAS REPLACED AT 2262 MILES ON 2/7/17. AT 7056 MILES I RETURNED THE JEEP TO THE DEALER ON 12/27/18 BECAUSE OF A AUDIBLE KNOCKING SOUND FROM THE TRANSMISSION WHEN COLD.

WHILE STOPPED AT A TRAFFIC LIGHT FOOT WAS ON BRAKE, AND THE CAR ACCELERATED FORWARD AND RPMS WENT UP WHILE FOOT WAS ON BRAKE CAR WENT INTO ANOTHER CAR. ONLY STOPPED WHEN PLACED IN NEUTRAL

I PURCHASED THIS VEHICLE NEW IN AUGUST OF 2017. THE VEHICLE IS THE WRANGLER UNLIMITED (4 DOOR) SAHARA PACKAGE. THIS PACKAGE INCLUDES LED HEADLIGHTS. ON DECEMBER 16TH I DROVE THE VEHICLE THROUGH FALLING SNOW AT NIGHT. I WAS ON A HIGHWAY IN A REMOTE AREA TRAVELING WITH TRAFFIC AT REDUCED SPEEDS, APPROXIMATELY 20 MPH. AFTER APPROXIMATELY 30 MINUTES I NOTICED MY VISIBILITY DIMINISHING. THE WINDSHIELD WAS CLEAR OF SNOW. HOWEVER, OBJECTS IN FRONT OF ME WERE BECOMING HARDER TO SEE. I TURNED THE LIGHTS ON AND OFF TO SEE IF IT MADE A DIFFERENCE. IT DID NOT. I FELT I COULD SAFELY FOLLOW THE VEHICLE IN FRONT OF ME UNTIL I COULD FIND A SAFE AREA TO PULL OVER. WE WERE APPROACHING A SMALL CITY WITH STREET LIGHTS WHICH MADE TRAVELING SAFER. I PULLED OFF AN EXIT TO ASSESS THE HEADLIGHT ISSUE. BOTH HEADLIGHTS WERE COVERED IN SNOW. SINCE THE JEEPS LIGHTS ARE RECESSES A BIT, THE SNOW FILLED THE POCKETS COMPLETELY. THIS IS THE FIRST TIME DRIVING (SINCE 1984) THAT I HAD TO CLEAR SNOW FROM THE HEADLIGHTS WHILE DRIVING. I LIVE IN NORTHERN NEW ENGLAND SO SNOW IN THE WINTER IS A COMMON EVENT. WHAT I DEDUCED WAS THAT THE LED LIGHTS WERE NOT GENERATING ANY HEAT. THIS WAS THE LIKELY REASON FOR THE SNOW BUILD UP. THIS FLAW IS EXCEPTIONALLY DANGEROUS. WHEN I NEEDED THE LIGHTS TO WORK THEIR BEST, THEY FAILED. COLD WEATHER AND DARKNESS ARE PREVALENT THIS TIME OF YEAR. IT SEEMS I CAN ANTICIPATE MANY INSTANCES OF DRIVING AS MY LIGHTS BECOME LESS AND LESS USEFUL AND THERE'S AN INCREASE IN THE DANGER ASSOCIATED

I WAS DRIVING HOME FROM WORK ON OLD COUNTRY ROAD IN PLAINVIEW GOIN ABOUT 40 MPH, THE REAR WHEELS OF THE JEEP COMPLETELY LOCKED UP WHILE MOVING, CAUSING THE CAR TO COME TO A VIOLENT STOP, NEARLY CAUSING AN ACCIDENT. THE VEHICLE WAS UN-DRIVABLE AND NEEDED TO BE TOWED TO THE DEALERSHIP WHERE IT WAS PURCHASED. SECURITY DODGE IN AMITYVILLE FOUND LEAKING FLUID FROM THE REAR OF THE VEHICLE, A HOLE IN THE REAR AXEL HOUSING, FURTHER INSPECTION FOUND PINION FAILURE CAUSING DAMAGE TO REAR END AND AXEL SHAFT. THE DEALERSHIP REFUSED TO OFFER ANY TYPE OF BUYOUT OR LEASE TERMINATION OPTION, I MADE IT CLEAR TO THEM THAT I DIDN'T FEEL SAFE GETTING BACK INTO THIS VEHICLE, THEY TOLD ME THAT THE RENTAL CAR THAT WAS GIVEN TO ME DURING THE REPAIR TIME WAS DUE BACK OR IT WOULD BE REPORTED AS STOLEN, FURTHERMORE THEY TOLD ME OF THE JEEP WAS NOT REMOVED FROM THE PROPERTY, THEY WOULD CHARGE ME STORAGE FEES. THEY OFFERED NO EXPLANATION FRO WHY THIS SAFETY DEFECT OCCURRED, WHAT CAUSED IT AND WHETHER OR NOT IT COULD HAPPEN AGAIN. I DO NOT FEEL SAFE DRIVING THIS VEHICLE AND THIS WAS NOT HANDLED PROFESSIONALLY BY THE DEALERSHIP NOR THE JEEP MANUFACTURER

TOOK 2016 JEEP WRANGLER UNLIMITED RUBICON HARD ROCK EDITION IN FOR A RECALL REPAIR OF THE AIRBAG DEPLOYMENT SENSOR. DEALERSHIP WANTED $50 TO DO THE WORK BECAUSE I HAD A WINCH INSTALLED. MY JEEP HARD ROCK EDITION WAS DESIGNED AT THE FACTORY TO RECEIVE THIS SPECIFIC BRAND AND MODEL OF WINCH SO I REFUSED TO PAY. I CONTACTED JEEP BY PHONE AND ASKED THEM TO INTERVENE. THEY REFUSED. I TOLD THE DEALER I WAS LEAVING WITHOUT HAVING IT FIXED AND MY ESTATE WOULD SUE THEM IF I WAS KILLED IN AN ACCIDENT AND THEN HE AGREED TO FIX IT FREE. THEY CLAIMED THEY FIXED IT BUT WHEN I DROVE OFF I IMMEDIATELY SAW A WARNING MESSAGE SAYING THE RIGHT FRONT TURN SIGNAL LAMP WAS OUT. I MADE U TURN AND WENT RIGHT BACK.THEY SAID THEY NEEDED TO ORDER A PART. I LEFT. THEN MY BATTERY DRAINED DOWN. I CONTACTED JEEP AND ASKED THEM TO INTERVENE. WHEN I CALLED TO MAKE ANOTHER APPOINTMENT TO GET THE RECALL DONE RIGHT THE DEALERSHIP CLAIMED THEY NEEDED TO ORDER A PART. I FOUND OUT THEY DID THE RECALL REPAIR BY SOLDERING WIRES. 2+ HOURS LATER THEY SAID ALL IT NEEDED WAS A BULB. I ASKED IF THEY HAD TO ORDER BULBS. THEY SAID THEY STOCK THEM AND DENIED EVER TELLING ME THEY NEEDED TO ORDER A PART. THEY ADMITTED THERE WAS STILL AN ELECTRICAL PROBLEM BUT SAID THAT COULD HAVE BEEN THE RESULT OF ELECTRICAL MODIFICATIONS I HAD MADE AND WANTED ME TO PAY THEM TO TROUBLESHOOT IT. THE WINCH WAS THE ONLY ELECTRICAL MODIFICATION AND IT WAS INSTALLED ALMOST 1 YEAR BEFORE I TOOK THE JEEP IN AND I NEVER HAD ANY PROBLEMS BEFORE THEY D

AIR BAG DID NOT DEPLOY AND SEAT BELT DID NOT PREVENT FACE FROM HITTING STEERING WHEEL AFTER BEING REAR ENDED VERY HARD. DRIVER SEATBACK WAS FORCED AND BROKEN BACKWARDS INTO A 45 DEGREE RECLINED POSITION.

SEE POLICE REPORT AND ATTACHED PICTURES. DRIVING SLOW ON A BACKSTREET AT LESS THAN 25 MILES P\H. BRAND NEW 2017 STOCK JEEP WRANGLER SPORT. LESS THAN 6,000 MILES. I AM NOW A HORRIFIED WOMAN THAT KNOWS NOTHING ABOUT WHY MY NEW JEEP WRANGLER CATCHES ON FIRE OUT OF NO WHERE WHILE IN MOTION! ONCE WE SAW FIRE FLAMES, SMOKE AND RED OIL ON FIRE COMING OUT FROM ENGINE AREA AND BELOW THE VEHICLE DRIVERS SIDE, WE QUICKLY STOPPED ON RESIDENTIAL STREET. ME, MY 70 YEAR OLD MOTHER WHO IS SICK AND MY 24 YEAR OLD AUTISTIC DAUGHTER HAD TO JUMP OUT OF THIS FIRE TRAP VEHICLE SCREAMING AND CRYING!!! THIS WAS AN UNEXPLAINED AND SPONTANEOUS FIRE!!! WHY? NO REASON BEHIND IT AND NOTHING THAT I DID TO CAUSE IT. THE FIRE WAS LUCKILY AND QUICKLY EXTINGUISHED BY GOOD SAMARITANS AND CITY WORKERS NEAR BY. THE FIRE DEPARTMENT WAS CALLED AND SHOWED UP ALONG WITH POLICE OFFICER. FIRE DEPARTMENT TOLD ME TO WRITE A COMPLAINT ON THESE VEHICLES BECAUSE THEY HAVE HAD TO RESPOND TO MANY JEEP WRANGLER FIRES IN THE LAST 10 YEARS. I WAS SHOCKED AND HORRIFIED, HOW CAN THIS BE??? HOW BAD THIS COULD HAVE TURN OUT TO BE IF CITY WORKERS WHERE NOT NEAR BY WITH A FIRE EXTINGUISHER?. JEEP NEEDS TO BE INVESTIGATED. PLEASE PROTECT THE CONSUMERS AND JEEP WRANGLER OWNERS WHO ARE UNAWARE OF THESE FIRE TRAPS. THIS IS SERIOUS AND DANGEROUS FIRE ISSUES ON JEEP WRANGLERS. I PRAY YOU START AN INSTIGATION AND RECALL SO THAT NOBODY ELSE HAS TO GO THROUGH THIS HORRIFIC EXPERIENCE! *BF UPDATED 8/3/18*JB

TRAVELING ON HIGHWAY AT 55MPH. PASSENGER SIDE REAR TIRE BLEW JEEP AND TIRES HAVE 4500 MILES ON THEM. BRIDGESTONE 18'