Page 8 of 10 · complaints 351–400 of 479

2015 Jeep Wrangler complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →

Engine
Filed Jan 28, 201947,140 milesNY

SIGNIFICANT OIL LEAKING FROM OIL COOLANT HOUSING ON THE ENGINE. ENGINE STARTED SMOKING THOUGHT IT WAS ON FIRE. SHUT OFF CAR IMEDIATELY AND SENT CAR TO DEALERSHIP

Air Bags
Filed Jan 20, 201949,046 milesCA

AIR BAG WARNING LIGHT IS ON AND OTHER FUNCTIONS ON STEERING WHEEL STOPPED WORKING .DEALERSHIP MECHANIC SAYS ONGOING PROBLEM WITH JEEPS. SAYS DRIVE VERY CARFULLY BECAUSE AIR BAG WILL NOT DEPLOY WHEN LIGHT IS ON. CLOCK SPRING HAS BEEN RECALLED ON MANY JEEP WRANGLERS. THANK YOU.

Power Train
Filed Jan 16, 2019OH

TOOK JEEP BACK TO DEALER BECAUSE I DID NOT HAVE HEAT. THEY SAID RADIATOR HAD HOLE IN IT AND HEATING CORE WAS BAD. THATS CRAZY FOR A 2015 THAT I TAKE VERY GOOD CARE OF. IT WAS ALWAYS BAD. THE ONLY HEAT THAT WORKED WAS FULL ON RED DOT. IF I MOVED IT ONE NOTCH UP/COLDER IT WOULD TURN COLD. I NEVER HAD HEAT COMING OUT OF THE DUCT NEAR THE DRIVER WINDOW. ALWAYS COLD. I PURCHASED AT BOB & CHUCK EDDY AUSTINTOWN OHIO. IT'S NOW JIM SHORKEY DEALERSHIP. MY PROBLEM IS I DRIVE ALOT AND HAVE 160K MILES ON MY JEEP. THESE ITEMS SHOULD NOT BE GOING BAD THIS QUICKLY. I STILL OWE OVER 13K FOR THE JEEP. NOW THIS IS COSTING ME OVER 2K FOR THIS FIX.

Unknown or Other
Filed Jan 6, 2019CT

THE HORN ON MY WRANGLER HAS BEEN VERY STIFF SINCE DAY ONE. YOU HAVE TO REALLY PUSH DARN HARD ON IT TO ACTIVATE THE SOUND, SO MUCH THAT IT IS A REAL SAFETY CONCERN. A COUPLE TIMES I WAS VERY CLOSE TO BEING HIT AND I SINCERELY BELIEVE THAT THE DELAY IN BEING ABLE TO BEEP QUICKLY IS A MAJOR CONCERN. I READ ON A JEEP WRANGLER FORUM THAT THIS IS A KNOWN ISSUE THAT MANY OTHERS HAVE AS WELL. I WILL BE BRINGING THIS TOPIC UP AT MY NEXT SERVICE BUT HONESTLY THIS INABILITY TO DO A QUICK BEEP COULD BE THE DIFFERENCE IN SAVING LIVES. I ENTERED TODAY'S DATE FOR 'WHEN DID THIS HAPPEN' BUT THIS HAS COME UP A FEW TIMES OVER THE COURSE OF OWNING THE CAR. THANK YOU FOR LISTENING. *TR

Engine
Filed Dec 28, 201828,900 milesKY

CRACKED AND LEAKING OIL COOLER HOUSING

Engine
Filed Dec 23, 201829,000 milesUT

MY 2015 JEEP WRANGLER WITH LESS THAN 36,000 MILES (CURRENT MILEAGE IS 31,000) DEVELOPED A HOLE IN THE UPPER RIGHT (FACING THE VEHICLE) ON THE RADIATOR. ONLY FACTORY AUTHORIZED ANTIFREEZE WAS IN THE COOLING SYSTEM. IN FACT, THE COOLANT HAD NEVER BEEN TOUCHED SINCE PURCHASING IT NEW APRIL 17TH, 2015. THIS PAST FALL I KNEW I HAD A LEAK AND TOOK IT TO THE DEALER. THEY SAID IT WAS LEAKING OIL AROUND MY OIL FILTER AND ENDED UP CHARGING ME $46.00 FOR AN OIL CHANGE; HOWEVER, THE MECHANIC (PETE) COULD NOT EXPLAIN THE LEAK. I FELT THE FLUID ON MY GARAGE FLOOR WITH MY FINGERS AND HONESTLY THOUGHT IS WAS PART OIL AND ANTIFREEZE. NOW, ON WEDNESDAY DECEMBER 26, 2018 THEY ARE GOING TO REPLACE THE RADIATOR AND THE DEALER'S ESTIMATE WAS APPROXIMATELY $800.00 DOLLARS. IN SHORT, NO RADIATOR SHOULD BLOW A HOLE IN THE SIDEWALL OF THE RADIATOR WITH SO FEW MILES AND TIME.

Electrical System
Filed Dec 19, 2018PA

STEERING WHEEL ELECTRONICS FAILURE. LIKELY DUE TO CLOCK SPRING.

Air BagsCrash
Filed Dec 18, 201858,500 milesFL

NO AIR BAGS DEPLOYED DURING COLLISION. JEEP T-BONED VEHICLE THAT PULLED OUT FROM A STOP SIGN. OTHER CARS AIR BAGS COMPLETELY DEPLOYED WITH IMPACT. FRAME DAMAGE OCCURRED SINCE THE FRONT PUSHED IN HARD ENOUGH TO BEND CORNER OF DRIVER DOOR.

Air Bags
Filed Dec 18, 201839,000 milesAZ

I HAVE BEEN EXPERIENCING THE "DEATH WOBBLE" THE FIRST TIME WHEN IT WAS ONLY A YEAR OLD WITH 10,000 MILES. IT WAS BRIEF AND I ATTRIBUTED THE ISSUE TO ROAD CONDITIONS. IT HAPPENED AGAIN AROUND 20,00 MILES. IT WAS BRIEF AND AGAIN ON THE SAME FREEWAY ATTRIBUTED TO ROAD CONDITIONS. I RECENTLY EXPERIENCED IT AGAIN AT 39,000 MILES - IT WAS SO SEVERE, AND VIOLENT, SHAKING THE ENTIRE VEHICLE- IT WAS EXTREMELY DIFFICULT TO CONTROL THE VEHICLE. I MADE AN APPOINTMENT AT THE DEALERSHIP. THE DIAGNOSIS WAS A CRACKED DRAG LINK ASSEMBLY, NEED FRONT STABILIZER SHOCKS, AND REAR SHOCKS. ON TOP OF THAT THEY SAID THERE IS A CRACK IN THE RADIATOR, BELIEVED TO BE FROM THE VIOLENT SHAKING. IT'S NO LONGER UNDER WARRANTY, WITH ONLY 39,000 MILES - 3,000 MILES OVER AND THEY WON'T DO ANYTHING. I HAVE BEEN A LONG TIME CUSTOMER AT PLANET JEEP IN FLAGSTAFF, AZ. THIS HAS BEEN A HORRIBLE EXPERIENCE. I WILL NEVER GO BACK THERE AND WON'T RECOMMEND.

Engine
Filed Dec 9, 201856,400 milesTN

INTERMITTENT STALLING HAS OCCURRED 4 TIMES WHILE THE VEHICLE WAS IN MOTION DRIVING STRAIGHT. 3 TIMES OCCURRED ON CITY STREETS AND 1 OF THE 4 TIMES WAS WHILE MERGING INTO TRAFFIC ON AN INTERSTATE AT INTERSTATE SPEEDS. THE VEHICLE RESTARTED 3 TIMES AFTER STOPPING AND PLACING THE VEHICLE INTO PARK AND CRANKING FOR ABOUT 5-10 SECONDS. THE LAST TIME, THE VEHICLE WOULD NOT RESTART IMMEDIATELY AND TOOK AROUND 2 HOURS TO RESTART. THERE WAS NO WARNING PRIOR TO EACH TIME, NO STUTTERING, ROUGH IDLE, ACCELERATION, DECELERATIONS, ETC. THE DEALERSHIP SERVICE DEPARTMENT SAID DIAGNOSTIC TROUBLE CODE REPORTED CRANKSHAFT POSITION SENSOR FAILURE, BUT TESTING COULD FIND NO ISSUES EACH TIME. SERVICE MANAGER REQUESTED THAT THE VEHICLE BE LEFT INDEFINITELY FOR THEM TO TEST DRIVE UNTIL THE CONDITION COULD BE WITNESSED BY TECHNICIAN.

Air BagsCrash2 injured
Filed Dec 4, 2018125,000 milesWV

MY WRANGLER WAS COMPLETELY TOTALLED. CRUNCHED FROM EVERY SIDE, AND NOT A SINGLE AIRBAG DEPLOYED. MY PASSENGER WAS SEVERELY INJURED. *DT *JB

Engine
Filed Nov 27, 2018125,269 milesTX

DROVE 1018 MILES JEEP WAS RUNNING FINE. STOPPED AT A HOTEL TO CHECK IN. WHEN I WENT BACK OUT TO START IT, THE CHECK ENGINE LIGHT CAME ON AND STAYED ON AND WAS A SOLID LIGHT (NO BLINKING). DROVE IT THANKSGIVING DAY AND TOOK IT TO A DEALER ON FRIDAY WITH THE CODE P0304. MECHANIC TELLS ME THAT IT NEEDS A NEW CYLINDER HEAD AND IS NOT SAFE TO DRIVE BACK HOME 1018 MILES. I LEARNED LATER THAT THIS IS A KNOWN ISSUE AND JEEP ISSUED A LIFETIME WARRANTY COVERING UP TO 2013. AFTER MUCH RESEARCH AND READING, THE ISSUE STILL CONTINUES THROUGH THE 2016 MODELS. I CALLED JEEP TO ASK FOR SOME ASSISTANCE SINCE I AM 1018 MILES FROM HOME AND HAVING TO STAY IN A HOTEL FOR 10 DAYS WITH NO LOANER OR RENTAL CAR AND THE REPAIRS ARE ESTIMATED AT $4850 (THE COST AT HOME IN TEXAS WOULD HAVE BEEN $2600) AND CHRYSLER SAID NO! THIS IS A KNOWN ISSUE AND CONTINUES TO HE A KNOWN ISSUE. CHRYSLER JEEP SHOULD BE FIXING THE PROBLEM OR EXTENDING THE LIFETIME WARRANTY FOR THIS ISSUE.

Air Bags
Filed Oct 31, 2018TX

THE AIR BAG LIGHT IS ON. READ MULTIPLE CASES THAT A DEFECTIVE CLOCK SPRING IS THE REASON

Air Bags
Filed Oct 28, 201840,000 milesCA

"TAKATA RECALL" MY JEEP AIRBAG LIGHT CAME ON, MY THERMOSTAT HOUSING STARTED LEAKING, AND MY 2015 JEEP ONLY HAS 40K MILES.

Engine
Filed Oct 4, 201835,000 milesAZ

WHILE CHECKING MY FLUID LEVELS, I NOTICED OIL IN THE VICINITY OF MY OIL FILTER AND IN THE VALLEY. WITH LITTLE SEARCH, IT WAS APPARENT, I HAD A POORLY DESIGNED OIL FILTER/COOLER ADAPTER. TOOK IT TO THE DEALERSHIP AND AGAIN, TO MY SURPRISE, THEY DID NOT HONOR THE MANUFACTURES WARRANTY BUT OF COURSE CHARGED ME 160 BUCKS TO TELL ME WHAT I ORIGINALLY TOLD THEM. I THEN ASKED IF THEY HAD THE PART AVAILABLE, GUESS WHAT THEY SAID?? OF COURSE, THEY DON'T HAVE ANY DUE TO NATIONAL BACKORDER. MIND YOU, MY JEEP HAS ONLY BEEN DEALERSHIP TOUCHED AND AT 35000 MILES, THIS SHOULD NOT BE AN ISSUE. I AM FORCED TO DRIVE MY OTHER VEHICLE DUE TO FEAR OF MY ENGINE BAY IGNITING, AS YOU AND I BOTH KNOW IT HAS SADLY HAPPENED TO MANY OTHERS.

Unknown or Other
Filed Aug 26, 2018NV

HORN OR STEERLING WHEEL COMPONENTS DO NOT WORK WHILE IN MOTION OR AT STILL.

Vehicle Speed Control
Filed Aug 7, 201857,000 milesWA

WHILE DRIVING DOWN FREEWAY, THE CRUISE CONTROL WAS SET TO 62. IT SUDDENLY ACCELERATED ON ITS OWN (AS THOUGH I HAD SLAMMED ON THE GAS PEDAL) WHILE BEING PASSED BY A SEMI TRUCK AND TRAILER. WHEN I TAPPED THE BREAK, IT DID NOT TURN OFF. WHEN I SLAMMED THE BREAK DOWN, IT DID NOT DEACTIVATE. I WAS FORCED TO THROW IT IN NEUTRAL, AND VEER INTO THE SHOULDER. WHILE IN NEUTRAL, THE ENGINE WAS STILL REVVING AS THOUGH THE GAS WAS PRESSED. ONCE STOPPED IN NEUTRAL, I HAD TO TURN OFF THE VEHICLE COMPLETELY IN ORDER TO PUT THE VEHICLE INTO PARK. I LET IT SIT FOR 5 MINUTES TURNED OFF THEN START THE ENGINE AGAIN. I NEARLY RAN INTO THE BACK OF AN RV, AND NEARLY REAR ENDED BY A SEMI TRUCK DURING THIS EPISODE.

Electrical System
Filed Jul 9, 201875,000 milesIN

NAVIGATION SYSTEM STOPPED WORKING DUE TO A FAULTY HEAD UNIT, 430N. THE UNIT SAYS 'CAN'T UNLOCK MAPS' WHEN GOING TO THE NAVIGATION SCREEN AND THEN PROCEEDS TO SAY 'DETAILED MAPS ARE UNAVAILABLE'. NAVIGATION FUNCTION WILL NOT WORK. THIS IS A COMMON AND KNOWN ISSUE AT THE DEALERSHIP AND ON THE FORUMS, HOWEVER JEEP WILL ONLY REPLACE THE UNIT WHILE UNDER WARRANTY, REGARDLESS OF HOW NEW THE VEHICLE IS. I HAVE CONTACTED JEEP AND CHRYSLER DIRECTLY AND THEY SAID BECAUSE OF THE MILES THEY WILL NOT HONOR ANY REQUESTS, REGARDLESS IF IT BY MANUFACTURER FAULT OR NOT.

Structure › Body
Filed Jun 24, 201840,000 milesIN

MY HOOD FLUTTERS (MOVES UP AND DOWN) OVER AND INCH WHILE DRIVING OVER 60 MPH. I AM CONCERNED THAT THIS IS PREMATURELY WEARING THE LATCH MECHANISM AND COULD FAIL CAUSING THE HOOD TO OPEN WHILE DRIVING.

Unknown or Other
Filed Jun 5, 201856,000 milesSC

RADIATOR IS LEAKING COOLANT. I HAVE ADDED 2 GALLONS OVER THE LAST YEAR. I SHOULD NOT BE LEAKING COOLANT.

Air BagsCrash
Filed Jun 3, 20183 milesFL

WAITING ON A RED LIGHT JEEP EXCERPTED CAUSING ME TO CLIMB UP CAR SITTING IN FRONT OF ME CAUSING THAT CAR TO HIT THE ONE IN FRONT OF HER WE STARTED FOR THE ON COMING TRAFFIC AIR BAGS NEVER OPENED

Air Bags
Filed May 28, 201870,000 milesAL

I HAVE A PROBLEM WITH AIRBAG CONTROL MODULE WITH THE PASSENGER SIDE SEAT .. AND AIRBAG LAMP ON .. THATS PROBLEM SEEMS THATS RARE BECAUSE AFTER I ASKED ALOT OF PEOPLE NO ONE HAD THIS PROBLEM BEFORE .. AND I DONT SURE IF IS IT SAVE TO DRIVING LIKE THIS OR NO

Unknown or Other
Filed May 28, 2018NY

-NAVIGATION SYSTEM STOPPED WORKING WITH ERROR MESSAGES: "NO MAP DATA AVAILABLE"; "DETAILED MAPS ARE REQUIRED FOR ROUTING. NO DETAILED MAPS WERE FOUND ON THIS UNIT". -ALL OTHER ELECTRONIC SYSTEMS INCLUDING RADIO WORK WELL.

Air BagsCrash
Filed Apr 29, 2018FL

EXCELERATION AT RED LIGHT CAUSING ACCIDENT

Steering
Filed Apr 19, 201864,000 milesGA

BOUGHT MY JEEP JANUARY 2018, RIGHT AFTER PURCHASE I NOTICED THERE WAS A LOT OF PLAY IN THE STEERING WHEEL. ALSO WHILE DRIVING THE TRACTION CONTROL LIGHT WOULD COME ON AND ACTIVATE. CAUSING ME TO NOT BE ABLE TO STOP OR CAUSING MY SPEED TO SLOW DRAMATICALLY. TOOK MY JEEP TO THE DEALER TODAY TO HAVE IT CHECKED OUT AND OIL CHANGED. TURNS OUT MY VEHICLE HAS TO HAVE THE BOX AND STEERING ARM REPLACED WHICH IS A $1400 FIX! WAS TOLD AT THE DEALER THAT IT WAS NOT SAFE TO DRIVE. WHILE LOOKING ONLINE TO SEE IF THERE WAS A RECALL ON MY VEHICLE I CAME ACROSS SOME REVIEWS WITH ALL THE SAME PROBLEMS. SEEMS I WAS THE LUCKY ONE AND WASN'T IN AN ACCIDENT LIKE MOST OF THE OTHERS.

Power Train
Filed Apr 18, 201833,000 milesIN

WHEN DRIVING IN 1ST (MANUAL TRANSMISSION) IT JERKS OUT OF GEAR. OCCASSIONALY IT WILL DO IT IN 2ND GEAR AS WELL. JEEP TRIED TO FIX THE "RECALL" ON THIS, BUT IN REALITY ITS NOT THE CORRECT "FIX" FOR THE ISSUE.

Engine
Filed Apr 18, 201826,000 milesKS

NOTICED SMELL OF COOLANT WHEN VEHICLE WAS PARKED. I WAS NOT ABLE TO LOCATE THE LEAK. THERE WERE NO PUDDLES OF COOLANT OR DETECTABLE DRIPS. TOOK VEHICLE TO THE DEALER. I WAS TOLD RADIATOR NEEDED TO BE REPLACED AND WOULD NOT BE COVERED UNDER WARRANTY. VEHICLE HAS @ 26,000 MILES. 3 YEAR WARRANTY EXPIERED 5 MONTHS AGO. VEHICLE HAS BEEN DEALER MAINTAINED SINCE PURCHASED NEW. CONTACTED JEEP CUSTOMER SERVICE TO REQUEST ASSISTANCE. I WAS TOLD SORRY CAN'T HELP WARRANTY HAS EXPIRED. THERE ARE NO INDICATIONS OF ABUSE OR OUTSIDE DAMAGE TO RADIATOR. RADIATOR FAILURE IS AN OBVIOUS MANUFACTURING DEFECT.

Fuel/Propulsion SystemFire
Filed Apr 11, 201844,000 milesGA

MY JEEP CAUGHT FIRE WHILE DRIVING ON HIGHWAY DUE TO A RUPTURED FUEL LINE SPEWING FUEL ONTO THE NEARBY PASSENGER SIDE EXHAUST MANIFOLD. WHEN I EXITED THE VEHICLE, A FLUID WAS ON FIRE DRIPPING DOWN FROM BELOW THE FUEL TANK. AFTER A FEW MINUTES, THE FIRE GOT TO THE ENGINE BAY AND MELTED ALL THINGS PLASTIC. I WENT TO THE SALVAGE YARD THE NEXT DAY TO SEE WHAT COULD HAVE CAUSED THE FIRE AND NOTICED THAT THE FUEL LINES WERE GONE. UPON COMPARING THEM WITH ANOTHER JEEP WRANGLER JKU WITH AUTOMATIC TRANSMISSION, IT APPEARS THAT THERE ARE TWO PLASTIC-LIKE LINES SHOW THE POTENTIAL OF RUBBING TOGETHER AND CAUSING THE LINES TO EVENTUALLY RUB OPEN. WITH THE EXHAUST MANIFOLD JUST A FEW INCHES AWAY, THIS IS A REAL POTENTIAL DANGER TO THE OCCUPANTS OF THE VEHICLE.

Unknown or Other
Filed Apr 10, 201813,997 milesMS

MY ODOMETER READS 13,997 MILES BUT I HAVE A TRIP ODOMETER THAT READS 64,285.5 MILES. I JUST BOUGHT IT. I DID A CAR FAX CHECK AND THEY HAVE THE ODOMETER READING AS THE 13,997. HOW CAN THIS BE?

Electrical System
Filed Apr 7, 201834,000 milesMD

JEEP WRANGLER JK UNLIMITED SPORT S 35K MILES. VEHICLE WIPERS WILL NOT TURN OFF. ISSUES WHERE THE WIPERS CAN BE ACTIVATED WITH THE FOG LIGHT CONTROL AND VICE VERSA. THE FOG LIGHTS CAN COME ON AT RANDOM AND BEGIN TO FLASH ON AND OFF. IT IS TRULY FRUSTRATING TO NOT BE ABLE TO TURN MY WIPERS OFF. I WENT TO THE DEALER AND THEY DIAGNOSED IT AS BOTH THE WIPER SWITCH AND HEADLIGHT/FOG LIGHT SWITCH WERE SHORTING AND BOTH NEEDED TO BE REPLACED. THE ESTIMATE WAS $700 FOR REPAIR. THIS IS REDICULOUS FOR A 3 YEAR OLD VEHICLE AND JUST MONTHS OUT OF THE 3 YEAR WARRANTY. MY GUESS IS THAT IF REPLACE BOTH THE SWITCHES, THE ISSUE WILL RETURN AND THEN THE TRUE CAUSE, WHICH I SUSPECT TO BE THE TIPM, WILL NEED TO BE REPLACED FOR ANOTHER $1200.

Structure › Body
Filed Apr 3, 201820,000 milesMD

TL* THE CONTACT OWNS A 2015 JEEP WRANGLER. THE CONTACT STATED THAT WHEN IT RAINED, WATER LEAKED INTO THE VEHICLE THROUGH THE FRONT DRIVER AND PASSENGER DOORS. THE VEHICLE WAS TAKEN TO FITZGERALD CHRYSLER, JEEP, DODGE, RAM LEXINGTON PARK (22231 THREE NOTCH RD, LEXINGTON PARK, MD 20653, 301-737-0088) WHERE IT WAS DIAGNOSED THAT THE DOORS NEEDED TO BE REMOVED AND RESEALED. THE TECHNICIAN STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.

Suspension
Filed Apr 2, 201857,000 milesSC

TL* THE CONTACT OWNS A 2015 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT HEARD A POPPING NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE PULLED TO THE RIGHT AND STOPPED IN A FIELD. THE CONTACT NOTICED THAT THE BRACKET TO THE CONTROL ARM WAS FRACTURED. THE VEHICLE WAS TOWED TO EFIRD CHRYSLER IN FLORENCE, SOUTH CAROLINA WHERE IT WAS DIAGNOSED THAT THE BRACKET TO THE CONTROL ARM WAS FRACTURED. THE VEHICLE REMAINED AT THE DEALER FOR EIGHT WEEKS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

Air Bags
Filed Mar 26, 201840,000 milesOH

AIRBAG SENSOR LIGHT CAME ON WITHOUT INCIDENT AND IS NOW ON CONSTANTLY. TOOK TO DEALERSHIP AND TOLD IT IS THE AIRBAG CONTROL MODULE IS BAD AND NEEDS TO BE REPLACED.

Electrical SystemFire
Filed Mar 19, 201842,000 milesFL

WHILE DRIVING DOWN OUR JEEP WRANGLER DOWN THE HIGHWAY MY HUSBAND STOPPED AT A RED LIGHT AND SAID HE HEARD SOMETHING HISSING THEN HE SAW FLAMES COMING FROM UNDER THE HOOD. AT THAT POINT THE JEEP WOULD NOT STEER OR ANYTHING SO HE SHUT IT OFF AND MY HUSBAND AND SON GOT OUT OF THE JEEP. MOMENTS LATER THE ENTIRE FRONT END OF THE KEEP WAS ENGULFED IN FLAMES.

Structure › BodyFire
Filed Mar 16, 201835,000 milesMO

WAS DRIVING ONE NIGHT WITH 8 YEAR OLD DAUGHTER SLEEPING IN THE BACK SEAT. THE HEADLIGHTS SUDDENLY STARTED GOING OFF AND ON THEN OFF COMPLETELY, THEN WIPERS STARTED GOING OFF, THEN INTERIOR LIGHT AND DASHBOARD LIGHTS & LOCKS LIKE IT WAS POSSESSED THEN JEEP SUDDENLY DIED. THANK GOODNESS WE WERE ALMOST HOME SO MY HUSBAND COASTED IT INTO OUR DRIVEWAY THEN WE NOTICED WHAT SMELLED OF ELECTRICAL FIRE, I LOOKED AT THE HOOD AND COULD SEE A GLOW. MY HUSBAND PUT IT IN PARK AS I YELLED FOR MY DAUGHTER TO WAKE UP & GET OUT. MINE & MY HUSBANDS DOOR WERE UNLOCKED BUT THE BACK TWO DOORS WOULDN'T UNLOCK. I JUMPED BACK IN THE CAR (THE FIRE WAS ON MY SIDE ) TO GET MY PANICKING DAUGHTER OUT RIGHT AS THE BACK DOORS UNLOCKED AGAIN WHILE STILL GOING OFF AND ON, AND MY HUSBAND GOT THE FIRE PUT OUT AND BATTERY UNPLUGGED WHICH WAS BY THIS TIME ON FIRE ALONG WITH THE FUSE BOX.

Engine
Filed Mar 8, 2018CA

OIL FILTER ADAPTER/OIL COOLER

Electrical System
Filed Feb 22, 201839,000 milesAL

THE NAVIGATION SYSTEM THAT IS PART OF THE 430N RADIO HAS CRASHED. THIS STARTED OVER A 3 MONTH PERIOD WHERE THE SCREEN WOULD BLANK WHEN YOU TRIED THE NAVIGATION DISPLAY. IT HAS NOW CRASHED AND ONLY DISPLAYS "CANNOT UNLOCK MAPS". THE DEALERSHIP SAYS THAT THE HEAD UNIT HAS CRASHED AND NEEDS TO BE REPLACED. BECAUSE I HAVE OVER 43,000 MILES ON THE JEEP THEY SAY IT WILL BE AT MY EXPENSE. THIS IS A KNOWN ISSUE THROUGH JEEP CUSTOMER CARE. IT HAS BEEN DISCUSSED ON JEEP OWNER FORUMS FOR THE PAST TWO YEARS. I PURCHASED THE JEEP WITH THE NAVIGATION SYSTEM SO THAT MY WIFE COULD FIND HER WAY WHEN SHE TRAVELED. THE JEEP IS ON 27 MONTHS OLD AND THIS IS NOT A "MOVING" PART THAT DEVELOPS WEAR FROM USE. AGAIN JEEP IS WELL AWARE OF THIS ISSUE AND HAS NOT TAKEN ANY STEPS TO CORRECT THE PROBLEM. THE OTHER FEATURES ALL STILL WORK, RADIO, BLUETOOTH. I HAVE CONTACTED JEEP CUSTOMER CARE AND WAS ASSIGNED A CUSTOMER CARE NUMBER. SINCE THEN I HAVE CALLED BACK FOR THE LAST FOUR DAYS AND MY ASSIGNED REPRESENTATIVE HAS NOT BEEN AVAILABLE. THIS IS RIDICULOUS THAT THE JEEP/ CHRYSLER CORPORATION DOES NOT STAND BEHIND A PRODUCT THAT IS LESS THAN 3 YEARS OLD.

Service Brakes
Filed Jan 31, 2018104,734 milesIL

COMPLAINT ISSUED TO DEALER ON BRAKING ISSUES. TOLD ME I WOULD HAVE TO REPLACE BRAKE BOOSTER WHICH WAS CAUSING PROBLEMS FOR $425. I DECLINED. PROBLEM CONTINUES EVERY DAY IN ALL CONDITIONS.

Engine
Filed Jan 17, 20189,000 milesIN

RADIATOR RESERVOIR WAS FOUND TO BE LOW AT AROUND 9,000 MILES DURING FIRST OIL CHANGE. ALONG, WITH A SLIGHT SMELL OF ANTIFREEZE WHEN THE VEHICLE WAS WARM. THE RESERVOIR WAS TOP OFF WITH NO SIGNS OF LEAKS FROM RESERVOIR AND SMELL WAS THOUGHT TO BE COMING FROM RESERVOIR. BOTH ISSUES CONTINUED WITH NO SIGNS OF VISIBLE LEAKS UPON INSPECTION OF COOLANT SYSTEM. SO ISSUES WAS THOUGHT TO TAKEN TILL RESERVOIR WAS FOUND LOW AGAIN AT AROUND 36,000 MILES STILL NO SIGNS OF LEAKS, AND RESERVOIR WAS TOP OFF. CONTINUED TO MONITOR WITH NO SIGNS OF LEAKS UNTIL THE SMELL OF ANTIFREEZE BEGAN TO GET STRONGER AND MORE FREQUENT WHEN VEHICLE WAS WARM. AFTER INTERNET SEARCH, READING ABOUT PEOPLE WITH SIMILAR ISSUES THE PROBLEM WAS FOUND. ON, ENGINE SIDE OF RADIATOR BEHIND FAN ALONG THE END CAP THERE WAS NOTICABLE SIGNS OF LEAK. RADIATOR WAS REPLACED. FCA INFORMED.

Electrical System
Filed Jan 11, 201820,000 milesFL

TL* THE CONTACT OWNS A 2015 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING NUMEROUS TIMES WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO FERMAN CHRYSLER JEEP DODGE RAM IN PORT RICHEY, FLORIDA 34652, PHONE: 727-847-5555 SEVERAL TIMES FOR DIAGNOSTIC TESTING. THE COMPUTER SYSTEM, RADIO MODULE, THROTTLE BODY, AND FUEL COIL PACKS WERE REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE CONTINUED TO STALL. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

Visibility/Wiper
Filed Jan 8, 201849,000 milesMI

IT IS A KNOWN PROBLEM THAT THE JEEP WRANGLER HEATER CORE PREMATURELY CLOGS AND SUBSEQUENTLY FAILS CAUSING LESS HEAT FROM THE DRIVER'S SIDE DEFROSTER VENTS. DURING THIS RECENT COLD SNAP IN MICHIGAN THE DEFROSTER STRUGGLED TO ADEQUATELY CLEAR THE WINDSHIELD OF FROST AND SNOW AND I FELT THIS TO BE A SAFETY ISSUE. I APPROACHED MY JEEP DEALER AND THEY SAID "YEAH THE HEATER CORES GO OUT EARLY" NOTHING WE CAN DO, IT WILL BE $1500-2000 TO REPAIR AS IT INVOLVES REMOVING THE ENTIRE DASH. I HAVE NEVER HAD A HEATER CORE CLOG WITH LESS THAN 50,000 MILES, THIS IS CLEARLY A MANUFACTURERS DEFECT AND IN COLD WEATHER CLIMATES COLD POSE A SIGNIFICANT SAFETY HAZARD. A BRIEF SEARCH OF THE INTERNET LEADS TO A PENDING CLASS ACTION WEBSITE FURTHER GIVING PROOF TO THE WIDESPREAD KNOWLEDGE OF THIS PROBLEM. THE WEBSITE IS: HTTPS://WWW.CARCOMPLAINTS.COM/NEWS/2017/JEEP-WRANGLER-HEATER-CORE-REPLACEMENT-LAWSUIT-CHALLENGED.SHTML I WOULD ASK NHTSA TO LOOK INTO THIS FURTHER AS NOT HAVING ADEQUATE DEFROSTING CAPABILITIES COULD HINDER DRIVER VISION OUT OF THE WINDSHIELD AND SIDE FRONT WINDOWS.

Unknown or Other
Filed Jan 1, 201813,500 milesNJ

HORN HAS SIGNIFICANT DELAY AFTER BUTTON IS DEPRESSED. POTENTIAL SAFETY ISSUE AS SOUNDS HEARD BY MOTORISTS/PEDESTRIANS WILL BE DELAYED RESULTING IN LESS TIME FOR THEM TO TAKE ACTION TO AVOID THE HAZARD.

Engine
Filed Dec 22, 201761,000 milesTX

SMELL OF ANTIFREEZE

Power Train
Filed Dec 14, 2017102,000 milesIL

FAILURE OF THE DRIVERS SHAFT...*BF UPDATED 9/19/18*JB

Electronic Stability Control (esc)
Filed Dec 8, 201710,000 milesOK

13 THIRTEEN INCIDENTS ALWAYS IN MOTION. JEEP SLAMS BRAKES WITHOUT ME TOUCHING THE BRAKE FOR APPROXIMATELY 1 TO 2 SECONDS. SKIP CONTROL RED LIGHT APPEARS ON DASH AS WELL AS BUTTON. THEN CONTINUES DRIVING NORMALLY. IT HAS HAPPENED TO ME 13 DIFFERENT TIMES AND PLACES WITHIN ONE MONTH PERIOD. TRAVELING BETWEEN 20 TO 40 IN TOWN AND 11 TIMES ON MAJOR HWYS. I HAVE TAKEN JEEP TO SHOP AT DEALERSHIP OFFICIAL MANUFACTURERS OF JEEP TWICE NOW. SOON TO BE 3 I HAVE SAME COMPLAINTS REGARDING SAFETY ISSUES FOR OWNERS OF SAME TYPE OF JEEP AS ME BOTH WITH AND WITHOUT LIFTS SO THAT IS ELIMINATED. JEEP STABILITY BUTTON (SKID CONTROL) IS MAJOR PROBLEM (ELECTRICAL THAT MAY CAUSE OTHER ISSUES BEFORE TOO MUCH LONGER IDK (I AM NO MECHANIC BUT THERE IS PROCESS OF ELIMINATION UNDOCUMENTED INCIDENTS HAVE NOW HAPPENED TO ME AT DIFFERENT TIMES AND DATES 13 TIMES! (I AM KEEPING TRACK) SPEEDS FROM 20 MPH AND 40 TO 45 MPH AND 70-75 MPH BOTH IN TOWN AND ON MAJOR HIGHWAYS. I HAVE TRIED TO STOP PEOPLE TO GET WRITTEN STATEMENT TO NO AVAIL. USUALLY FLIP OFFS, PEOPLE SWERVING AT ME, VEHICLE GETTING IN FRONT OF ME THEN SLAMMING ON BRAKES, PROBABLY AROUND 5 TIMES I HAVE RUN PEOPLE BEHIND ME OFF ROAD INTO OTHER TRAFFIC OR DITCH/'SIDE' ONCE INTO CENTER CEMENT BARRIER BETWEEN N-S TRAFFIC IN RUSH HOUR TRAFFIC! I AM MAKING THIS COMPLAINT DUE TO YOUR WRITTEN STATEMENT THAT ALL COMPLAINTS ARE REVIEWED! IF CERTIFIED LETTER IS REQUIRED REGARDING THE INCIDENTS DESCRIBED ABOVE, PLEASE LET ME KNOW. I DO HAVE THIS COMPLAINT ALONG

Suspension
Filed Nov 27, 20174,000 milesIL

TL* THE CONTACT OWNS A 2015 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 35 MPH OR MORE, THE VEHICLE WOULD SHAKE VIOLENTLY WHEN IT DROVE OVER THE SMALLEST BUMP. THE EXPRESSWAY DODGE CHRYSLER JEEP RAM DEALER IN EVANSVILLE, IN (5531 E INDIANA ST) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS OPERABLE, BUT THE CONTACT DID NOT FEEL SAFE DRIVING. THE VEHICLE WAS CURRENTLY AT THE DEALER AWAITING A DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

Air BagsCrash1 injured
Filed Nov 9, 2017WA

AIR BAGS FAILED TO DEPLOY IN HIGH SPEED FRONT END COLLISION. THERE WERE TWO VEHICLES IN INVOLVED IN THE COLLISION. ONE CROSSED THE CENTER LINE AND STRUCK THE JEEP HEAD ON. DRIVER OF THE JEEP WAS INJURED DUE TO NO AIR BAG DEPLOYMENT. ... UPDATED 11/15/17 *BF AND 11/16/17 *BF .. ..UPDATED 12/11/17 *BF UPDATED 11/16/2017*JS *TR

Steering
Filed Nov 1, 201737,753 milesTN

I BOUGHT MY JEEP USED WITH APPROX. 22,000 MILES ON IT ON JANUARY 1,2017. I HAD BEGAN SMELLING BURNING FROM UNDER THE JEEP. WITH A OIL CHANGE THE MAN STATED THAT IT WAS LEAKING FROM THE FRONT AND REAR AXIL ASSEMBLY. I CALLED THE DEALER AND EXPLAINED THE PROBLEM AND MADE A APPOINTMENT. I HAD APPROX. 35000 MILES ON THE JEEP. I WAS TOLD AFTER PICKING UP MY JEEP BY THE DEALERSHIP THAT THE LEAKS WERE FIXED. IN ABOUT A 2 WEEKS I COULD STILL SMELL BURNING. I THOUGHT IT MAY BE RESIDUAL FROM BEING FIXED. THE CHECK ENGINE LIGHT CAME ON AND I CALLED TO MAKE APPOINTMENT. I HAD CHECKED THE TIRE PRESSURE AND THE TIRES FOR ANY ISSUES. I TOLD SERVICE THAT THE JEEP BECAME ROUGHER TO DRIVE AND HARDER TO STEER, 2 WEEKS AFTER THAT I WAS DRIVING ON THE INTERSTATE, HIT A BUMP AND THE STEERING WHEEL BEGAN TO POUND & SHAKE UNCONTROLLABLY. IT FELT LIKE THE FRONT TIRES WERE SHAKING BACK AND FORTH FAST. I ALMOST LOST CONTROL OF THE JEEP. I PULLED OVER ( 4 LANES OF TRAFFIC) TO THE SIDE TO ASSESS THE ISSUE. THE TIRES WERE INTACT WITH NO VISIBLE ISSUES. WHEN I STARTED BACK UP THE WHEELS WERE NO LONGER DOING THE WOBBLING. I DID READ AND FOUND "THE "DEATH WOBBLE" IS A CREATIVE TERM COINED BY JEEP OWNERS THAT DESCRIBES A SITUATION WHEN THE FRONT AXLE BEGINS VIOLENTLY OSCILLATING, CAUSING THE CAR TO SHAKE (OR WOBBLE) IN A MANNER WHICH MAKES THE VEHICLE HARD TO CONTROL". I DROVE TO THE DEALERSHIP AND EXPLAINED THE ISSUE AND TOLD THE SERVICE DEPARTMENT WORKER IT WAS UNSAFE TO DRIVE AND IT NEEDED FIXED. I DO HAVE

Service Brakes
Filed Oct 24, 201725,000 milesLA

WHEN THE VEHICLE IS UNDER ACCELERATION THE BRAKES WILL LOCK-UP CAUSING AN ABRUPT STOP. THE VEHICLE THEN HAS NO ACCELERATION POWER AT THE BRAKES ARE BEING APPLIED WITH NO INPUT FROM THE DRIVER. BASICALLY THE ABS IS ENGAGING BRAKES WITHOUT PRESSURE APPLIED TO THE BRAKE PEDAL. IT IS LIKELY AND HIGHLY PROBABLY THAT THIS WILL CAUSE A FATAL OR NEAR FATAL REAR END COLLISION. IN TRAFFIC OR WHEN PULLING INTO A LANE OF TRAFFIC IT OCCURS WITHOUT WARNING. ****** PLEASE ADDRESS THIS PROBLEM. IT IS EXTREMELY DANGEROUS***

EngineFire
Filed Oct 23, 201724,000 milesCA

I WAS DRIVING ON THE 91 FREEWAY EASTBOUND IN CALIFORNIA. SOMEBODY WAVE ME TO STOP. THE CAR GOT ON FIRE WHILE DRIVING. AS SOON AS WE GOT OUT WE SAW THE FLAMES, IT GOT ON FIRE SO BAD THAT ONLY THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH IT. SOME TRUCK DRIVERS TRIED TO EXTINGUISH BUT THEY COULDN'T. IT ONLY HAD 24000 MILES ON IT BECAUSE I ONLY USE IT ON THE WEEKENDS. I TOOK REALLY GOOD CARE OF IT. NEEDLESS TO SAY IT WAS THE SCARIEST AND SADDEST MOMENT OF MY LIFE. I'M STILL WONDERING WHAT HAPPENED

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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