2012 Jeep Wrangler complaints

RECALL WAS MADE ON THE VEHICLE INDICATING THE OIL COOLER TUBE MAY COME IN CONTACT WITH THE POWER STEERING FLUID RETURN TUBE. SAID THEY WILL REPLACE THE POWER STEERING RETURN TUBE. DEALERSHIP INDICATES THAT ONLY 1 PART IS BEING RELEASED EVERY 7 DAYS AND IT WILL TAKE MONTHS TO GET THE PART IN. CALLED CHRYSLER WHO WAS OF NO HELP AND SAID TO BE PATIENT. THIS IS VERY UNACCEPTABLE BUT TYPICAL FOR CHRYSLER. *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING). THE DEALER WAS CONTACTED AND STATED THAT ONLY TWO REMEDY KITS WERE BEING DELIVERED PER WEEK FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

THE POWER DOME HOOD ON THE CALL OF DUTY MW3 EDITION JEEP HOLDS WATER. THE TOP OF THE HOOD HOLDS WATER AND IF FROZE WILL PRODUCE A BLOCK OF ICE THAT CAN FLY AGAINST WINDSHIELD OR AT OTHER CARS. THE ORIGINAL AEV POWERDOME HOOD HAS VENTS FOR DRIANAGE THESE DO NOT. *TR

WHILE DRIVING TO WORK AFTER CLEARING SNOW FROM MY VEHICLE...THERE REMAINED A LARGE PIECE OF ICE THAT WOULD NOT READILY DISENGAGE FROM JEEP WHILE TRYING TO CLEAR SNOW AND ICE. THE HOOD HAS A DEEP WELL IN THE SHAPE OF A HORSE SHOE ...THE DESIGN IS A FLAW (REPLICATED FROM ANOTHER DESIGN FROM AEV BUT WHEN PUT INTO PRODUCTION THEY LEFT OUT DRAINAGE DESIGN) BECAUSE WATER ACCUMULATES ON THE HOOD WHILE WARM AND DRIVING IN SNOW ETC...WHEN SHUT DOWN THE WATER THAT REMAINS ON THE HOOD REFREEZES AND CAN NOT BE REMOVED UNLESS YOU CARE ABOUT DAMAGING THE PAINT BY FORCEFULLY CHISELING IT AWAY. LONG STORY SHORT I WAS ON THE HIGHWAY AND COULD SEE THAT THE ENGINE HEAT WAS MELTING THE ICE PANEL AND SURE ENOUGH IT FLEW UP AND OVER MY WINDSHIELD NOT WITHOUT SMASHING THE HEADER OF MY WINDSHIELD AND THEN NEAR MISSING THE VEHICLE THAT WAS IN BACK OF ME. THE DESIGN WILL DEFINITELY CAUSE DAMAGE IN THE FUTURE THIS I CAN SAY WITHOUT HESITATION. IF CHRYSLER HAD CHOSE THE OPTION TO VENT THE WATER OUT OF THE HOOD THERE WOULD BE NO PROBLEM. UNFORTUNATELY THEY DID NOT. NOW EVERY WINTER I PRAY THAT I AM NOT TRAVELING DURING HEAVY NEW ENGLAND WEATHER BECAUSE THIS ISSUE WILL REPEAT ITSELF AS MANY TIMES AS WE GET SNOW. *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN) IN THE MAIL AND STATED THE DEALER INFORMED HIM THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED A FAILURE AT THE EXHAUST GAS RECIRCULATION VALVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 26,618 AND THE CURRENT MILEAGE WAS 50,100.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, THE DRIVER'S SIDE AIR BAG INADVERTENTLY DEPLOYED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT SHE HAD LEFT THE TOP DOWN DURING A RAIN STORM, CAUSING THE AIR BAGS TO DEPLOY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 22,000.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING). THE RECALL WAS EXPECTED TO BEGIN IN DECEMBER OF 2013. THE CONTACT WAS DISPLEASED WITH THE AMOUNT OF UNREASONABLE TIME TAKEN FOR THE REMEDY REPAIR TO BEGIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES.

ON OR ABOUT 10 AM ON 8-16-13 OUR AIR BAG LIGHT WENT ON AND ALL STEERING WHEEL FUNCTIONS QUITE WORKING. ABOUT 20 MINUTES LATTER THE AIR BAG DEPLOYED. THE EDR SYSTEM REPORTED THAT, NO AIRBAG WENT OFF AND THERE IS NO RECORDED EVENT. THIS FROM JEEPS CORPORATE INVESTIGATION. THE SRS MODULE IS ALSO FINE AND HAS NOT TRIGGERED ANY EVENT. THIS LEADS BACK TO THE CLOCK SPRING AND A SHORT THAT THEY NEVER EVEN CONSIDERED AT THE INVESTIGATION OF THE KNOW PART THAT WAS FAULTED/FAILED. *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN) IN THE MAIL AND STATED THAT THE DEALER INFORMED HIM THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY JEEP BEGAN TO HAVE A CLICKING NOISE EVERY TIME YOU PRESSED AND DEPRESSED THE CLUTCH, I TOOK IT TO THE DEALERSHIP TO GET IT REPAIRED. THEY REPORTEDLY INSTALLED A WHOLE NEW CLUTCH KIT, THROW OUT BEARING, AND THE PRESSURE PLATE. IN ABOUT 2 WEEKS LATER THE CLUTCH BEGAN TO MAKE THE SAME NOISE AND NOW I'M AWAITING TO SEE WHAT CHRYSLER WILL DO FOR ME. *TT

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN 13V234000 (POWER TRAIN, STEERING) AND ATTEMPTED TO SET AN APPOINTMENT WITH A LOCAL DEALER BUT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES.

CYLINDER 6 MISFIRE - REQUIRES NEW ENGINE HEAD. MANUFACTURER HAS HAD PARTS BACKORDERED, AND SERVICE CENTERS ARE INSTRUCTING CUSTOMERS TO CONTINUE DRIVING VEHICLE UNTIL PART CAN BE REPLACED. JUDGING BY INTERNET POSTS THIS SEEMS TO BE A COMMON DEFECT THAT COULD POTENTIALLY STRAND DRIVERS OR CAUSE ENGINE FAILURE WHILE IN MOTION. MANUFACTURER IS ON 3RD VERSION OF PART AND HAS NOT ALERTED CUSTOMERS TO THE ISSUE OR PROVIDED RESOLUTION TO THE CONTINUED ISSUE. *TR

I HAVE A 2012 WRANGLER SAHARA 4DR AND THIS PAST WEEK I HAD TO TOW MY JEEP INTO A DEALERSHIP IN TEXARKANA. I WAS DRIVING 45 MPH AND NOT TRYING TO GUN THE RPMS. I HAD TOTAL SHUTDOWN BUT WAS ABLE TO GET OFF THE ROAD. THE DEALERSHIP HOOKED IT UP AND TOLD ME THAT MY ASD 25 AMP FUSE HAD BLOWN BUT COULDN'T FIGURE OUT WHY. MY JEEP RAN OKAY FOR MUCH OF THE DAY BUT BY NIGHT IT BLEW ANOTHER FUSE AS I ACCELERATED FROM A GREEN LIGHT AND INTO THE INTERSECTION. I REPLACED IT WITH ANOTHER 25 AMP FUSE BUT FEAR THAT IF I PUT A 30 AMP IN THAT IT WOULD BE TOO MUCH FOR A BURN OUT BUT I WANTED TO MAKE SURE I GOT HOME. I DROVE BACK HOME (AN HOUR DRIVE UP AND DOWN HILLS) AND IT SEEMED TO ALWAYS WANT TO RAMP UP THE RPMS SUDDENLY. I WOULD LOVE TO KNOW IF ANYONE ELSE HAS HAD THIS KINDA ISSUE? I HAVE LESS THAN 25,000 MILES ON MY JEEP. UPDATE... I HAVE NOW HAD THREE FUSES BLOW AND TWO TOWS TO DEALERSHIPS BECAUSE I COULDN'T KEEP A GOOD FUSE. I HOPE SOMEONE CAN PLEASE HELP ME POINT OUT THE DIRECTION THE DEALERSHIP NEEDS TO BE LOOKING FOR. THIS IS GETTING FRUSTRATING. IT SEEMS TO BLOW A FUSE WHEN I HIT ANY TYPE OF BUMP IN THE ROAD. NO ELECTRICAL MODS WERE MADE EXCEPT MY WARN WINCH, WHICH WAS INSTALLED AT THE DEALERSHIP FOR WARRANTY REASONS. CURRENTLY MY JEEP REMAIN IN A TOW YARD UNTIL TOMORROW WHERE THEY TOW IT BACK TO THE DEALERSHIP * NO WARNING LIGHTS ARE INDICATED * NEW AIR FILTERS * NO ELECTRICAL MODS * FACTORY SOUND SYSTEM * RIDES ROUGH * WHEN FUSE BLOWS, TOTAL VEHICLE SHUTDOWN OCCURS INCLUDING POWER S

TL* THE CONTACT OWNS 2012 JEEP WRANGLER. THE CONTACT STATED THAT THE CABLE FOR THE ANTI-LOCK BRAKING SYSTEM STRUCK AGAINST THE FRONT DRIVER AND PASSENGER'S SIDE SUPPORT BRACKET WHENEVER THE CONTACT COMPLETED A TURN. THE CONTACT STATED THAT THE FAILURE CAUSED THE BRAKE LINES TO BECOME SEVERED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE BRAKE LINES WERE REPLACED. THE DEALER SHORTENED THE BRAKE LINES TO PROVIDE EXTRA ROOM FOR THE LINES. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 32,000. *TR

THE SHIFTER INCLUDES A FEATURE CALLED AUTOSTICK THAT ALLOWS YOU TO MANUALLY SHIFT THE GEARS. THE AUTOSTICK IS TOO SENSITIVE, AND IF BUMPED WILL DOWN SHIFT TO FIRST GEAR CAUSING A SUDDEN REDUCTION IN SPEED. I WAS DRIVING DOWN THE ROAD AT ROUGHLY 50 MPH WHEN A PERSON IN THE PASSENGER SEAT GENTLY NUDGED THE GEAR SELECTOR TO THE LEFT, WHICH SHIFTED THE CAR INTO 1ST GEAR. TO RECOVER THE CAR HAS TO BE PUT INTO NEUTRAL THAN PUT BACK INTO DRIVE. *TR

CHECK ENGINE. LIGHT CAME ON .TOOK IT TO DEALER. DEALER SAID THE COMPUTER WAS READING # 2 CYLINDER MIS- FIRE. THE DEALER SAID THAT MY ON BOARD COMPUTER DIDN'T TAKE A FORCED UPLOAD OF NEW SOFTWARE FROM CHRYSLER, SO THEY DID IT IN SHOP. THEY SAID THAT WOULD FIX IT. ON MAY 13TH WHILE SITTING IN LINE AT THE BANK, THE CHECK ENGINE LIGHT CAME BACK ON, DROVE TO DEALERS SECOND LOCATION. AT THAT LOCATION I WAS TOLD THAT THE MOTOR NEEDED MAJOR WORK THE #2 CYLINDER, ROCKER ARM, AND CYLINDER HEAD NEED TO BE REPLACED.

WHEN YOU FILL THE GAS TANK, THERE IS ALWAYS A SPILL OVER OF GAS THAT COMES OUT. I HAVE RESEARCHED THIS AND IT IS A VERY COMMON ISSUE WITH JEEP OWNERS. PLEASE FORCE A RECALL. IT IS VERY DANGEROUS TO HAVE FUEL ALL OVER THE SIDE OF THE CAR AND ON THE FLOOR EVERY TIME I FILL UP FOR GAS. *TR

I WAS INVOLVED IN A REAR END ACCIDENT WHICH HAD MINIMAL DAMAGE TO THE BUMPER, HOWEVER MY FRAME SHIFTED 2 INCHES TO PUNCTURE THE CATALYTIC CONVERTER, SHIFT THE ENGINE AND CAUSE ALL OF THE BOLTS THAT HOLD MY FRAME TO THE VEHICLE TO COME LOOSE BUT NOT BREAK. THIS IS CONCERNING AS THE ONLY DAMAGE WAS TO PLASTIC COVERING AND MINIMAL INDENTATION ON THE ACTUAL BUMPER WITH NO OTHER DAMAGE, THERE WAS NO DAMAGE TO THE FRONT END OR THE BACK SIDE OF THE BUMPER. THE AUTO BODY SHOP IS CONCERNED THAT THE DAMAGE THEY ARE SEEING TO THE BUMPER SHOULD NOT HAVE CAUSED THE FRAME TO FLEX AS MUCH AS IT DID, AND HAS NEVER SEEN THIS HAPPEN. PLEASE ADVISE. I SPOKE WITH SOMEONE YESTERDAY FROM JEEP WHO DISCARDED MY CLAIM BECAUSE I WAS INVOLVED IN AN ACCIDENT, HOWEVER IF WRANGLER?S FRAMES SHIFT AND FLEX THIS MUCH THIS IS QUITE CONCERNING TO CUSTOMERS AND JEEP NEED TO LOOK INTO THIS CASE, TO PREVENT IT FROM HAPPENING AGAIN. I WOULD VALUE SOME ACTUAL FEEDBACK FROM THIS AND NOT BE DISCARDED SO QUICKLY. *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT WATER HAD LEAKED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS ADVISED THAT THE DOOR SEALS, THE ROOF SEALS, AND THE REAR TOP BE REPLACED. THE CONTACT MENTIONED THAT THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS FOR THE SAME FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,300 AND THE CURRENT MILEAGE WAS 7,980. *TR

JEEP WRANGLER 2012 REVERSE GEAR WILL NOT STAY IN PLACE ON MANUAL 6-SPEED. AFTER PLACING GEAR IN REVERSE AND INITIATING MOVEMENT IN REVERSE GEAR, THE GEAR POPS OUT OF PLACE. POSES SAFETY ISSUE: NOT ABLE TO GO INTO REVERSE WHEN EXPECTED; CAR STOPS SUDDENLY WHILE TRYING TO GO INTO REVERSE; DRIVER MUST KEEP HAND ON REVERSE GEAR RATHER THAN BEING ABLE TO TURN AND LOOK BEHIND SHOULDER. BROUGHT MATTER TO ATTENTION OF MANUFACTURER DEALER REPRESENTATIVE IN FEBRUARY 2013 AND THEY HAVE STATED THAT REPLACEMENT PART IS ON BACK ORDER. MANUFACTURER AND DEALER HAVE NOT TAKEN ANY ACTION FOR 2+ MONTHS. *TR

ON THE 2012 JEEP WRANGLER (LHD) DASHBOARD, THE AIRBAG AND ESP WARNING LIGHT FLASHES ON EVERY OTHER MINUTE WITH A CHIME, AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS.THIS HAS BEEN A RECURRING ISSUE AND CONCERN FOR MANY 2008+ JEEP WRANGLER (LHD) OWNERS, INCLUDING MYSELF, AND HAS BEEN SHOWN TIME AND TIME AGAIN TO BE CAUSED BY A POORLY DESIGNED CLOCKSPRING WITHIN THE VEHICLE'S STEERING WHEEL. THIS FAULTY CLOCKSPRING IS THE CULPRIT FOR POTENTIAL AIRBAG FAILURES IN THE 2008 JEEP WRANGLER (LHD) DURING AN ACCIDENT OR PREMATURE DEPLOYMENT WHEN SIMPLY DRIVING AROUND, AS WELL AS HAZARDOUS, AND POTENTIALLY FATAL ESP INPUTS THAT CAN CAUSE THE JEEP TO STRIKE INTO OTHER VEHICLES AND/OR OBJECTS ON THE ROAD, AND POTENTIAL ROLL-OVERS. ALSO, IN THE CASE OF STEERING GEAR BOX FAILURES, THE CLOCKSPRING IS DESIGNED IN SUCH A WAY THAT IT WILL ALSO TAKE OUT THE CLOCKSPRING, EFFECTIVELY DOUBLING THE COST OF ANY REQUIRED REPAIRS. DAIMLER CHRYSLER HAS REFUSED TO ADDRESS THE RELIABILITY OR SAFETY CONCERNS FOR THIS ISSUE. *TR

WINDSHIELD WIPERS COME ON RANDOMLY WHILE DRIVING. SERVICE STATES THERE IS NOTHING THEY CAN DO. CHECK ENGINE LIGHT ALSO ON. SERVICE REPAIRED CRACKED CYLINDER HEAD. 5 DAYS LATER CHECK ENGINE LIGHT IS BACK ON. *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE MALFUNCTION INDICATOR LIGHT ILLUMINATED AS THE VEHICLE BEGAN TO LOOSE POWER. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT CYLINDER TWO HAD MISFIRED AND THE CYLINDER HEAD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 21,314.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, AN UNUSUAL TICKING NOISE EMITTED FROM THE ENGINE WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING INDICATOR. THE FAILURE OCCURRED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO A FAULTY ENGINE HEAD AND VALVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 17,300.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT THE ENGINE MADE A LOUD TICKING NOISE ON THE DRIVER'S SIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS ABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,500 AND THE CURRENT MILEAGE WAS 4,500.

PURCHASED MY JEEP WRANGLER IN MAY OF 2012. SINCE PURCHASE THERE HAS BEEN NUMEROUS INSTANCES OF THE WIPERS TURNING ON WHEN IN THE OFF POSITION. WIPERS MAKE A SINGLE PASS AND STOP. THIS PROBLEM OCCURS AT ALL SPEEDS. IT ALSO OCCURS AT TIMES WHEN THE TURN SIGNAL IS ACTIVATED. I BROUGHT IN FOR SERVICE AND JEEP WILL NOT ACKNOWLEDGE PROBLEM UNLESS THEY CAN DUPLICATE DURING THE SERVICE VISIT. *TR

MY 2012 JEEP HOOD LATCHES DO NOT HOLD DOWN THE HOOD FIRMLY IN HIGH WIND OR WHEN VEHICLES PASS ON HIGHWAYS. THE HOOD WILL MOVE UPWARDS AND BOW AND VIBARTE. THIS IS VERY SERIOUS, THE LATCHES MADE OF HEAVY RUBBER COULD BRAKE AND DAMAGE THE WINDSHIELD CAUSING AN ACCIDENT. I WENT TO THE DEALER IN PALESTINE, TEXAS AND THE SERVICE MANAGER TESTED MY JEEP AND DROVE ANOTHER NEW JEEP AND I WAS TOLD THEY ALL DO IT AND THEY DO NOT HAVE A REPAIR FOR THIS PROBLEM. THIS NEEDS IMMEDIATE ATTENTION BEFORE AN ACCIDENT HAPPENS. *TR

2012 JEEP WRANGLER: SUDDEN UNINTENDED ACCELERATION WHILE DRIVING AT 50MPH. RPMS SUDDENLY AND UNEXPECTEDLY EXCEEDED 4K WHILE BRAKE PEDAL WAS APPLIED IN AN ATTEMPT TO SLOW THE VEHICLE DOWN. ELECTRONIC THROTTLE CONTROL ("ETC") WARNING LIGHT ACTIVATED. ENGINE RPMS EVENTUALLY SLOWED AND I WAS ABLE TO GET THE JEEP OFF THE ROAD, PARK, AND SHUT OFF THE ENGINE. UPON RESTART, THE ENGINE RPMS WERE ABOVE 4K WITHOUT ANY ACCELERATOR PEDAL INPUT, THE GAS PEDAL WAS "FLOORED" ON ITS OWN, AND THE ETC WARNING LIGHT WAS ACTIVATED. I RECORDED THE DASH BOARD WITH MY IPHONE BECAUSE WHAT WAS HAPPENING WAS BEYOND BELIEF. *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT WHILE PARKED ON AN INCLINE, THE VEHICLE ROLLED AWAY AND CRASHED INTO THE CONTACT'S HOME WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE AN INVESTIGATOR WAS SCHEDULED TO INSPECT THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 30,000.

LEAKING WATER DRIVERSIDE FLOOR. *TR

TL * THE CONTACT OWNS A 2012 JEEP WRANGLER SPORT EQUIPPED WITH GOODYEAR WRANGLER RADIAL TUBELESS, SIZE P255/75/R17 (N/A). THE CONTACT STATED THAT THE REAR PASSENGER SIDE TIRE EXPLODED. THE CONTACT TEMPORARILY LOST CONTROL OF THE VEHICLE BUT SHE WAS ABLE TO PULL OVER. AFTER INSPECTING THE VEHICLE, SHE NOTICED THAT THE TREAD SEPARATED FROM THE INNER PART OF THE TIRE. THE CONTACT CALLED A TOW SERVICE AND THE DAMAGED TIRE WAS REPLACED. THE MANUFACTURER WAS CONTACTED. THE DEALER WAS ALSO CONTACTED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 2,426. UPDATED 03/01/13*LJ GOODYEAR REPLACED THE TIRE AT NO COST TO THE CONSUMER. UPDATED 03/07/13

PURCHASED 2012 WRANGLER SAHARA APRIL 2012 NEW EXPERIENCED CHECK ENGINE LIGHT IN NOVEMBER 2012 WITH APPROX 17000 MILES WENT TO DEALER, CODE WAS CYLINDER 2 RE-SET THE COMPUTER THEY SAID THEY HAD TO REPROGRAM THE COMPUTER BASED OFF A TSB THEY HAD RECEIVED. DAY LATER LIGHT CAME ON AGAIN ALONG WITH TIRE PRESSURE LIGHT AND ALSO THE REMOTE START WILL NOT WORK BECAUSE OF THE ENGINE LIGHT ERROR. LOUD TICKING NOISE, LOSS OF POWER OCCASIONALLY AT START UP. LOSS OF GAS MILEAGE. *TR

2012 JEEP WRANGLER STARTED TO HAVE ENGINE TICK. TOOK TO 2 LOCAL GARAGES, AND THEY WOULD NOT WORK ON IT. ONE SAID IT WAS A CHRYSLER RESTRICTED WARRANTY WORK THE OTHER IT WAS WITHIN THE NORMAL SOUND OF THE ENGINE. IT DID NOT MAKE TICKING SOUND WHEN PURCHASED. I CONTACTED CHRYSLER TO REGISTER A COMPLAINT AND THEY SAID THEY HAD NO IDEA THAT THERE WAS ANYTHING WRONG. I HAD TO TAKE BACK TO PURCHASE GARAGE WHERE I HAD TO PUSH FOR IT TO GET FIXED. THAT WAS NOVEMBER. ENGINES IN SOME OF THE 2012 JEEPS HAD A VALVE CUT WRONG AND CHRYSLER WILL ONLY SEND OUT 1 VALVE PER ENGINE PER WEEK. MY MILEAGE HAS DROPPED AND THE TICKING IS WORSE. I HAVE ALSO NOTICED A BAD "MISS" WHEN AT IDLE. I WAS TOLD IT WAS OK TO DRIVE. IT IS GETTING WORSE. IT IS SCHEDULED TO GO IN THE SECOND WEEK OF JANUARY TO GET FIXED. I HAVE YET TO HEAR ANYTHING FROM GARAGE TO LET ME KNOW THE PART IS IN. I HAD 4 OTHER JEEP WRANGLERS BEFORE ME GETTING THE PART IN TO BE FIXED, AND WAS TOLD IT WAS GOING TO TAKE A WEEK OR TWO AT THE GARAGE. I ONLY HAVE 9200 MILES ON THE JEEP. *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKES SEIZED WITH THE ILLUMINATION OF THE ABS AND TRACTION CONTROL WARNING INDICATORS. THE VEHICLE SKIDDED AS THE ENGINE SLIGHTLY STALLED. THE CONTACT REGAINED CONTROL OF THE VEHICLE AND RESUMED IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN INFORMED THE CONTACT THAT THE FAILURE WAS CONTRIBUTED TO THE FAULTY FRONT WHEEL HUB AND WHEEL BEARINGS. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 2,500. THE VIN WAS UNAVAILABLE.

VEHICLE IS CURRENTLY (DEC 2012) AT DEALER HAVING HEADS/VALVES REPLACED (10TH DAY AFTER WAITING 10 DAYS FOR PARTS), ORIGINAL REPORT 9 NOV: IDLING ENGINE CONTINUES TO BE VERY ROUGH, MUCH ROUGHER THAN WHEN REPORTED TO DEALER ON NOVEMBER 9 2012, DEALER DID PCM REFLASH/UPDATE AS STALLING MANEUVER, AFTER WHICH PROBLEM WORSENED AND MIL CAME ON VEHICLE IS VIBRATING ABNORMALLY WHEN STOPPED AND IDLING, ALL PASSENGERS FEEL THE CAR SHAKING, ALMOST STALLS AT TIMES IDLING ENGINE CHANGES SPEEDS AND SOUND INTERMITTENTLY AND IS RUNNING VERY LOUD ENGINE ALWAYS HAD SLIGHT TICKING ON LEFT SIDE SINCE NEW BUT WAS NEVER LOUD OR ROUGH LOSS OF POWER FELT AT ACCELERATION AT TOP OF GEARS (MANUAL) WHITE EXHAUST EMISSIONS AFTER COLD START, THIS NEVER HAPPENED BEFORE ENGINE LIGHT MIL IS ON AND OFF REPEATEDLY - READS P0306 CYLINDER 6 MISFIRE GAS MILEAGE SEVERELY AFFECTED (APPROX 25% WORSE), CAR NOW HAS 18K MILES; DEALER SAID IT WAS OK TO DRIVE IT - HOWEVER DRIVING IT MAY CAUSE OTHER DAMAGE THIS IS 3RD VISIT TO DEALER - WHEN PROBLEM FIRST REPORTED DEALER SERVICE DEPT SAID I MIGHT HAVE PUT WATER IN THE GAS. I HAVE HAD TO PUSH THE DEALER TO FIX THIS AND THE GENERAL ATTITUDE HAS BEEN ADVERSARIAL AND NOT HELPFUL. *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL AND THE ENTIRE VEHICLE BEGAN SHAKING VIOLENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE VEHCILE WAS IN NEED OF A WHEEL ALIGNMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE WAS 30,000.

SINCE THE JEEP WAS NEW, IT HAS MADE A NOISE SIMILAR TO "SPARK KNOCK" OR PRE-IGNITION COMING FROM THE AREA OF THE ENGINE COMPARTMENT. THE NOISE DID GO AWAY AFTER A FEW MINUTES, HOWEVER IT NOW PERSISTS EVEN AFTER THE ENGINE HAS WARMED UP. THE NOISE IS MORE NOTICEABLE IN COLD WEATHER. THE JEEP DEALER HAS TRIED TO LOCATE THE SOURCE TO NO AVAIL. A JEEP TECHNICIAN EVEN CAME OUT TO OUR HOME FOR AN EARLY MORNING TEST RIDE AND HE HEARD THE NOISE. HE CHECKED FOR LOOSE CABLES ETC. BUT THE NOISE CONTINUES. THIS IS VERY FRUSTRATING AS I HAVE THIS FEELING THAT THE ANSWER WILL BE FOUND ABOUT THE TIME THE JEEP IS "OUT OF WARRANTY". *TR

MANY MAJOR MECHANICAL ISSUES FOR THIS VEHICLE 1) 6TH CYLINDER HEAD ON THE NEW PENSTAR ENGINE NEEDED TO BE REPLACED 2) WIND AIR LEAK CAUSING WHISTLING IN THE CABIN 3) SERPENTINE BELT SHREDDED AND CRACKED 4) BELT TENSIONER WAS BINDING AND NEEDED TO BE REPLACED 5) MAJOR VIBRATIONS- INTAKE AND EXHAUST PHASERS SHORTED 6) MOTOR MOUNTS WORN 7) VIBRATION GOT WORSE MOTOR MOUNTS TRANS AND EXHAUST HAD TO BE REMOUNTED. *TR

CHECK ENGINE LIGHT CAME ON. INITIAL TRIP TO DEALER AND THEY DECIDED TO JUST RESET THE CODES. LIGHT CAME BACK ON THE NEXT DAY. RETURN TO DEALER AND THEY REPORTED A BAD CYLINDER HEAD. TOLD ME TO KEEP DRIVING, CAR NOW HAS MORE ENGINE NOISE AND POWER LOSE. (AS A SIDE NOTE THE DEALERSHIP HAS ALSO REPLACED, ABOUT 3 WEEKS AGO, A"BAD"PVC VALVE WHICH RESULTED IN THE AIR FILTER AND HOUSING COATED WITH ABOUT A 1/2 INCH OF ENGINE OIL.). HAVE BEEN WAITING ON PARTS GOING ON 10 DAYS. NOT STUPID ENOUGH TO KEEP DRIVING THE VEHICLE AS THE DEALER SUGGESTED. IT IS IRRESPONSIBLE FOR DEALERS TO TELL CLIENTS TO KEEP DRIVING WHEN THIS VEHICLE HAS POWER ISSUES AND APPEARS AT RISK FOR STALLING. THIS IS AN ACCIDENT WAITING TO HAPPEN. *TR

CHRYSLER PENTASTAR 3.6L RECALL NEEDED FOR MAJOR DEFECT THAT IS REQUIRING MAJOR ENGINE REWORK AND COMPLETE CYLINDER HEAD REPLACEMENT AROUND 12K MILES. THIS IS GOING ON NOW AND NEEDS PUBLIC ANNOUNCEMENT/RECALL. *TR PLEASE GOOGLE "CYLINDER 2 MISFIRE PENTASTAR" THIS IS ALREADY REPORTED BY ~25% OF 2012 OWNERS.

I EXPERIENCED A SERIOUS PROBLEM WITH MY 2012 JEEP SAHARA. AFTER ACCELERATING AND PASSING ANOTHER CAR WHILE DRIVING, I LIFTED OFF THE ACCELERATOR, BUT MY JEEP CONTINUED TO ACCELERATE. I TAPPED SEVERAL TIMES ON THE ACCELERATOR, THEN TAPPED THE BRAKE A COUPLE OF TIMES IN CASE THE SPEED CONTROL SOMEHOW ENGAGED. I THEN TRIED TO SEE IF I COULD LIFT THE ACCELERATOR FROM BELOW WITH MY FOOT, BUT IT WASN'T DEPRESSED. THE JEEP WAS CONTINUING TO ACCELERATE AND AT THIS POINT I WAS GOING WELL OVER 80 MPH. FINALLY I WAS LEFT WITH NO CHOICE BUT TO DEPRESS THE CLUTCH AND TAKE THE VEHICLE OUT OF GEAR. I QUICKLY SHUT DOWN THE ENGINE AS THE REVS WENT THROUGH THE ROOF. I COASTED ONTO A SIDE ROAD AND ATTEMPTED TO RESTART MY JEEP, BUT IT WOULDN'T TURN OVER. I TURNED THE IGNITION TO THE OFF POSITION AND REMOVED THE KEY, PUT THE KEY BACK IN AND TURNED THE IGNITION AT WHICH POINT IT TURNED OVER AND AFTER ABOUT 5 OR 6 SECS IT FINALLY RESTARTED AND EVERYTHING SEEMED NORMAL. I CHECKED AROUND THE ACCELERATOR AND THE FLOOR MAT WAS SECURELY IN PLACE AND THERE WAS NOTHING AROUND THE ACCELERATOR TO CAUSE IT TO STICK. I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS BEFORE IN MY LIFE AND AM 110% SURE THAT THE PROBLEM WAS NOT DRIVER ERROR. MY FEET WERE COMPLETELY OFF ANY OF THE PEDDLES WHILE THE JEEP CONTINUED TO ACCELERATE AND AS I HAD A CLEAR ROAD AHEAD OF ME, I VERY METHODICALLY AND CALMLY TOOK THE ACTIONS I OUTLINED ABOVE IN THE ATTEMPT TO REDUCE THE ENGINE SPEED WITH NO AFFECT UNTIL I FINALLY HAD TO SHUT IT DOW

REALLY HAVE 3 ISSUES WITH THIS VEHICLE. THE FIRST IS THAT THE ENGINE BEGAN TO TICK NOTICEABLY AT AROUND 5000 MILES, SOUND DEFINITELY COMING FROM #2 CYLINDER. WAS INITIALLY TOLD NOT TO WORRY, NOISE WAS NORMAL, ODDLY IT DID NOT TICK PREVIOUSLY. THE SHORT STORY IS THAT IT SET A P0302 CODE AT AROUND 12,000 MILES. CHRYSLER DID NOT AUTHORIZE A RENTAL AND THE DEALER WAS LESS THAN CORDIAL. THEY PUT THE THING BACK TOGETHER AND DAMAGED AN EMISSIONS VALVE, SO MORE DELAY. GET THE VEHICLE BACK, RAN SILENT FOR 2,000 MILES, THE TICK IS BACK. NOW AT 19,000, NO CODE YET, BUT I FEAR ITS COMING. PROBLEM #2, EXHAUST SMELL, GET IT NEARLY ALL THE TIME, ESPECIALLY UNDER LOAD, NO RESOLUTION YET. PROBLEM #3, WET CARPET ON DRIVERS SIDE, NO RESOLUTION YET. OH, I FORGOT TO MENTION, THERE IS A FOURTH, I HAVE JUST INSTALLED THE THIRD WINDSHIELD IN LESS THAN 6 MONTHS. ITS NOT THE QUALITY OF THE GLASS, ITS THE STEEP ANGLE OF THE WINDSHIELD, BUT THAT'S WHAT YOU GET WHEN YOU BUY A WRANGLER. I HAVE BEEN LOYAL TO US BRANDS, THIS IS OUR 32ND NEW VEHICLE, WON'T BY A WRANGLER AGAIN. *TR

I HAVE RECEIVED 3 CHIPS ONE LEADING TO A SERIOUS CRACK IN MY WINDSHIELD ALL ON THE DRIVER'S SIDE IN LESS THAN 6 MONTHS OF ROAD TIME. THIS IS MY SECOND JEEP AND MY FIRST NEVER GOT A CHIP. I FEEL THE WINDSHIELD IN MY 2012 JEEP RUBICON IS OF INFERIOR QUALITY AND NEEDS TO BE LOOKED INTO. I FEAR MY SAFETY IF ANOTHER ROCK HITS THIS WINDSHIELD. I HAVE CONTACTED JEEP MANUFACTURE AND FILED COMPLAINTS SO IT WILL BE ON FILE. IT WAS RECOMMENDED TO GO BACK TO DEALERSHIP AND HAVE THEM LOOK AT IT AND WILL DO IN NEAR FUTURE BUT I WANTED TO FILE A COMPLAINT/CONCERN WITH YOUR AGENCY TOO. I DO NOT HAVE MUCH FAITH IN THE DEALERSHIP AS TO MAKING A RESOLVE WITH THIS ISSUE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

3.6 LITER V6 PENTASTAR DRIVER'S SIDE CYLINDER HEAD BEGAN TICKING AND FAILED WHILE RETURNING HOME FROM A TRIP. CYLINDER HEAD FAILED AFTER LESS THAN 10 MONTH OF SERVICE. REPAIR TIME WAS OVER TWO WEEKS DUE TO PARTS AVAILABILITY. CHRYSLER GAVE NO EXPLANATION FOR FAILURE. *TR

THIS COMPLAINT HAS NOT BEEN QC'D. THE CONTACT SUBMITTED AN EMAIL AND REQUESTED THAT THE OFFICIAL IVOQ BE WRITTEN VERBATIM TO THE EMAIL. TL* WHILE DRIVING ON A TWO LANE HIGHWAY AT 65 MPH WITH ONCOMING TRUCKS COMING BY, THE HOOD OF MY 2012 JEEP WRANGLER WOULD LIFT UP TO THE LIMITS OF THE HOOD LATCHES. THESE FACTORY LATCHES ARE MADE OF HEAVY DUTY RUBBER AND DO NOT HOLD THE HOOD DOWN/IN PLACE FIRMLY AS THE AIR FROM THE ONCOMING TRAFFIC PUSHES ON THE JEEP. THE HOOD CAN BE VISUALLY SEEN TO MOVE UPWARDS AND BOW WITH A LOUD BANG. I CONTACTED JEEP CHRYSLER AND WAS TOLD TO CONTACT THE DEALER (PRESTIGE CHRYSLER JEEP DODGE OF LAS VEGAS, NEVADA). I DID THIS AND WAS TOLD THAT THEY WERE AWARE OF THE PROBLEM BUT WOULD NOT DO ANYTHING SINCE IT WAS A CHRYSLER ISSUE AND THE DEALERSHIP COULD NOT DO ANYTHING UNDER WARRANTY. I WAS ALSO TOLD THAT MOPAR HAS METAL LATCHES BUT I WOULD HAVE TO PURCHASE THEM. SINCE THIS IS A VERY SCARY SITUATION WITH THE POSSIBILITY OF THE HOOD BEING LIFTED BACK INTO THE WINDSHIELD, IT CAN HAVE SERIOUS CONSEQUENCES SUCH AS A DEADLY ACCIDENT. THIS IS DEFINITELY A DESIGN FLAW; I FEEL THAT THE NHTSA SHOULD MAKE CHRYSLER REPLACE THE HOOD LATCHES WITH THE STEEL ONES AT NO COST TO ME. THIS IS A VERY REAL PROBLEM AND NEEDS TO BE RECTIFIED BY THE NHTSA BECAUSE CHRYSLER WILL NOT LISTEN TO ME. I HOPE THAT SOMEONE AT THE NHTSA INVESTIGATES THIS BEFORE THERE IS A SERIOUS ACCIDENT AND SOMEONE IS KILLED. UPDATED 11/14/12 *CN UPDATED 11/14/2012 *JS UPDATED 11/30/12 *CN

TL*THE CONTACT OWNS 2012 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIANS REPLACED THE SENSOR AND SWITCH IN THE BRAKE PEDAL AND THE MAP SENSOR. THE FAILURE RECURRED. ADDITIONALLY THE CONTACT NOTICED THE VEHICLE REVS UP SUDDENLY WHILE DRIVING AT LOW SPEEDS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER 4X4. THE CONTACT STATED THAT SHE COULD SMELL FUMES ENTERING THE VEHICLE FROM THE VENTILATION. THE FUMES CAUSED THE DRIVER AND ANY OTHER PASSENGER THAT ENTERED THE VEHICLE TO BECOME NAUSEOUS AND ENDURE HEADACHES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THAT THE FAILURE WAS A NORMAL CHARACTERISTIC FOR THE PARTICULAR MODEL VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE REMOVABLE HARD TOP WOULD FLEX WHEN DRIVING AT APPROXIMATELY 30 MPH OR HIGHER. THE FAILURE WOULD CAUSE EXTREME CABIN PRESSURE AND CAUSING THE DRIVER AND PASSENGERS TO SUFFER SEVERE HEADACHES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE MECHANIC ADVISED THAT THE HARD TOP WAS PERFORMING AS DESIGNED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 77. THE CURRENT MILEAGE WAS APPROXIMATELY 3,080. UPDATED 01/02/2013*LJ UPDATED 1/7/2013 *JS

LOUD TICKING NOISE COMING FROM LEFT SIDE OF THE ENGINE. THE ENGINE WAS QUIET PREVIOUSLY, THERE WAS NO TICKING NOISE. *TR

I BOUGHT MY 2012 JEEP WRANGLER UNLIMITED SPORT IN NOVEMBER 2011. IT WAS WORKING JUST FINE UNTIL THE SUMMER OF 2012 WHEN MY WIPERS WOULD TURN ON ALL BY THEMSELVES FOR A FEW SECONDS, AND THEN OFF AGAIN. THIS HAPPENED SEVERAL MORE TIMES DURING THE SUMMER. IN ADDITION, THE RADIO WOULD JUST POWER OFF. THE ONLY WAY IT WOULD COME BACK ON WAS TO HIT THE TOP OF THE DASH AND IT POWERED BACK ON. TOOK IT IN AND THEY FLASHED A MODULE WHICH STOPPED THE WIPER ISSUE BUT NOT THE RADIO PROBLEM. THIS WAS JULY 2012. AFTER THAT IN SAME MONTH, I NOTICED AN ENGINE LIGHT CAME ON SOLID. TOOK IT IN, THEY RESET IT SAYING IT WAS A CYLINDER #2 MISFIRE. PEOPLE ON WRANGLERFORUMS.COM WERE TALKING ABOUT IT TOO (SEE JK SECTION AND LOOK FOR "TICKING PENTASTAR" THREAD). IT WAS THE BIGGEST THREAD ACTUALLY. APPARENTLY, OVER A HUNDRED OWNERS ON JUST THIS SITE ALONE HAD TO HAVE THEIR HEAD REPLACED. WTF? THE LIGHT CAME BACK ON A COUPLE DAYS LATER SO I TOOK IT BACK IN. THEY CONFIRMED THE SAME RESULT AND TOLD ME THEY WOULD ORDER A NEW HEAD. THE LOCAL DEALER HERE IN SAVANNAH (HOOVER) TOLD ME IT WAS IN. TOOK IN THE JEEP AND THEY SAID IT WOULD TAKE 2-3 DAYS. BIG LIE. AFTER 3 DAYS, I CALLED TO GET STATUS AND THEY TOLD ME IT WOULD BE 2-3 WEEKS!!! THERE WERE SEVERAL PEOPLE IN FRONT OF ME WITH SAME ISSUE AND ONLY ONE GUY FIXING THEM. WITH A MAJOR ISSUE LIKE THIS ON A BRAND NEW VEHICLE, THIS CALLS FOR A CLASS-ACTION LAWSUIT. I GET SMALL GLITCHES HAPPENING BUT A NEW HEAD??? THEY DID NOT CHANGE ANYTHING ON THE 2013'S SO THIS WI