2012 Jeep Wrangler complaints

MY AIRBAG LIGHT HAS BEEN TURNING ON AND OFF AS I DRIVE. LOOKED ONLINE AND SEE THIS IS NOT A UNCOMMON PROBLEM. THE CLOCKSPRING IN THE NEWER JEEP WRANGLERS 07 UP, SEEM TO GO BAD WITH WHAT I FEEL IS NOT VERY HIGH MILEAGE. I SEE A RECALL ON 07 MODELS BUT NOT FOR ANY YEARS AFTER. WHY CHRYSLER FEELS ITS OK FOR THE AIRBAG TO BE TURNING ON AND OFF WHILE DRIVING ON NEWER MODELS IS ALARMING TO ME. IF I WERE TO BE INVOLVED IN AN ACCIDENT WHILE IT WAS TURNED OFF, OR ANYONE FOR THAT MATTER, I WOULD FEEL GUILTY AS A MAJOR AUTO CORP. KNOWING THAT THIS IS A RECURRING PROBLEM. I FEEL THIS NEEDS TO BE HANDLED FOR THE SAFETY OF EVERYONE DRIVING, NOT JUST THE ONES IN JEEPS WRANGLER. *TR

MY SON PURCHASED (LEASED) HIS FIRST NEW VEHICLE (JEEP WRANGLER) IN MID-2012. IT DEVELOPED A PROBLEM WITH THE WINDSHIELD WIPERS AS THEY WILL NOT TURN ON. THIS CONCERNED ME AS THIS COULD BE A SAFETY ISSUE IF HE WERE TO DRIVE THE JEEP IN SNOW OR RAIN. INITIALLY, THE DEALER'S SERVICE DEPARTMENT MIS-DIAGNOSED THE PROBLEM AND WE WERE TOLD THE WIPER MOTOR NEEDED REPLACED. ONCE THAT WAS REPLACED, WE ARE NOW TOLD THE TIPM MODULE IS BAD AND THE PART IS ON NATIONAL BACKORDER. I CALLED CHRYSLER FOR HELP (MINIMAL SUPPORT FROM DEALER AS THEY ASKED ME TO FOLLOW-UP) AND IT APPEARS THE ORDER # THE DEALERSHIP PROVIDED ME WITH WAS FOR THE WRONG PART. NOW, THE DEALERSHIP TOLD ME THEY ARE EXPECTING A SHIPMENT OF THE PART IN MAY, 2014. I CALLED CHRYSLER BACK AND THEY ARE NOW WORKING TO EXPEDITE (AGAIN) BUT IT MAY BE A WEEK BEFORE WE EVEN HAVE A DATE. IN THE MEANTIME, IT IS UNSAFE TO DRIVE THE CAR AND THE DEALERSHIP WILL NOT OFFER A LOANER. INSTEAD, THEY ASKED ME TO CONTACT CHRYSLER TO COMPLAIN ABOUT THIS TO TRY TO EXPEDITE THE PART. *TR

SINCE DECEMBER 2013 I HAD TAKEN MY VEHICLE INTO THE DEALER FOR RECALL REPAIR AND WAS TOLD THAT THE PART TO DO THE REPAIR HAD TO BE ORDERED. NOW IT IS FEBRUARY 2014 AND THE DEALER IS STILL STATING THAT THEY HAVE NOT RECEIVED THE PART FROM THE FACTORY TO DO THE REPAIR YET. *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) AND WAS INFORMED BY THE DEALER THAT THEY ONLY RECEIVED ONE RECALL KIT EVERY TWO WEEKS. THE CONTACT STATED THAT SHE WAS LISTED AS NUMBER 56 ON THE LIST FOR THE REMEDY PART, WHICH THE CONTACT BELIEVED SURPASSED REASONABLE TIME TO REPAIR A DEFECT. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER WAS ONLY RECEIVING ONE RECALL KIT PER MONTH. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED JUNE 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE FEBRUARY 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

PLEASE HELP. I HAVE RECEIVED MANY CHRYSLER NOTIFICATIONS REGARDING A SAFETY RECALL ON MY JEEP. (ONE COMPONENT RUBS UP AGAINST THE TRANSMISSION AND CAUSES IT TO LEAK). I STARTED GETTING THESE RECALL NOTICES IN NOVEMBER, 2013. I HAVE CALLED GRAPEVINE JEEP MANY TIMES TO GET AN APPOINTMENT. THEY CONTINUE TO TELL ME THAT THERE ARE NOT ENOUGH PARTS FROM CHRYSLER AND I AM ON A WAITING LIST OF OVER 40 PEOPLE. WHY ARE THERE NO PARTS AND CHRYSLER CONTINUES TO SEND OUT NOTICES OF SAFETY ISSUES. THIS CONCERNS ME VERY MUCH. PLEASE HELP RESOLVE THIS ISSUE AND PUT THE HEAT ON CHRYSLER TO MAKE US SAFE. I WILL BE HAPPY TO CONTACT THE LOCAL NEWS STATIONS HERE. I LOVE MY JEEP, HOWEVER, I'M FAR FROM EXCITED ABOUT THE SALES/SERVICE THAT CHRYSLER (MY NEAREST DEALERSHIP) OFFERS. I DREAD DEALING WITH THEM. THANK YOU IN ADVANCE FOR YOUR PROMPT NEEDED ATTENTION TO THIS MATTER. *TR

MY WIFE AND I PURCHASED A USED 2012 JEEP WRANGLER FROM A NYS AUTHORIZED DEALERSHIP . AFTER THE VEHICLE WAS BROUGHT HOME WE NOTICED THE HEAD RESTRAINTS ON THE FRONT SEATS WERE NOT THERE . FIGURING THEY MIGHT HAVE BEEN REMOVED FOR CLEANING , OR SERVICE, I LOOKED AROUND IN THE VEHICLE FOR THEM . I DID NOT FIND ANY . I CALLED THE DEALERSHIP AND ASKED IF THEY FORGOT TO ATTACH THEM , AND IF THEY WERE AT THERE DEALERSHIP. AFTER LOOKING AND ASKING AROUND , THEY REPORTED TO ME THAT THE DID NOT HAVE ANY AND THAT THE JEEP WAS SOLD "AS IS" AND THE HEAD RESTS WERE NOT INCLUDED IN THE DEAL . I FOUND THIS OUT AFTER THE DEAL WAS MADE AND DID NOT REALIZE THAT THE VEHICLE DID NOT HAVE THEM , AND FIGURED THAT THIS WAS MANDATED SAFETY EQUIPMENT AND MUST BE INCLUDED BY AN AUTHORIZED , LICENSED NYS DEALER . THEY HAVE REFUSED TO SUPPLY THEM TO ME . IS THIS A VIOLATION ? DO THEY HAVE TO SUPPLY THEM ? IS THIS A SAFETY ISSUE ? WHAT SHOULD I DO ? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN) AND WAS INFORMED BY THE DEALER AND THE MANUFACTURER THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE. UPDATED 04/04/14*LJ UPDATED 04/11/2014 *JS

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION AUGUST 2013. THE DEALER ADVISED THAT THEY ONLY RECEIVED ONE PART PER WEEK AND THE CONTACT WOULD BE PLACED ON A WAITING LIST THAT COULD PUSH THE REPAIR BACK OUT UNTIL THE FOLLOWING SUMMER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 03/25/14 *BF THE CONSUMER STATED IT HAS BEEN 8 MONTHS, AND SHE WAS STILL UNABLE TO GET THE RECALL COMPLETED. UPDATED 04/01/14

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT SHE RECEIVED NHTSA RECALL CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PART UNAVAILABILITY. THERE ARE NO FAILURES AT THIS TIME.

SAFETY RECALL N28/NHTSA 13V-234 NOTIFICATION CODE N28 NOTICE RECEIVED APPROX. 4 MONTHS AGO. WENT TO THE DEALERSHIP THIS AM 2/5/2014 TO HAVE THE REPAIR DONE. DEALER SAID THAT THEY ONLY GET ONE PART PER MONTH SO THEY PUT ME ON A WAIT LIST. APPARENTLY THERE ARE 15 AHEAD OF ME AT JONES FORD/CHRYSLER IN WICKENBURG AZ. SO IT LOOKS LIKE A YEAR PLUS WAIT. CAN'T BE MUCH OF A PART REGARDING THE ISSUE SO AM AT A LOSS AT THE DELAY. THE FAILURE HOWEVER CAN RESULT IN A INCIDENT. SOME PRODDING TO GET PARTS OUT TO THE DEALERS MAY BE IN ORDER. *TR

I RECEIVED A LETTER THAT THERE WAS A RECALL ON THE TRANSMISSION OIL COOLER TUBE (SAFETY RECALL N28/ NHTSA 13V-234). I TOOK MY VEHICLE IN OCT 30, 2013 AND WAS TOLD THE PARTS WERE ORDERED AND I WOULD BE NOTIFIED WHEN PARTS ARRIVE. 2 MONTHS LATER I WAS STILL NOT NOTIFIED OF THE PARTS ARRIVING. I CALLED THE DEALERSHIP AND WAS TOLD THERE WAS A 2 YEAR WAITING PERIOD FOR THE PART. I WAS TOLD IT WAS SUPPOSEDLY ON ORDER ALREADY AND TO SEE IF IT HAD COME IN. THEY SAID IT WAS NEVER ORDERED AND WOULD CALL ME RIGHT BACK. IT HAS BEEN NEARLY 3 WEEKS AND I HAVE RECEIVED NO CALL BACK. ON MY RECALL LETTER IT STATED THAT IF A DEALER FAILS OR IS UNABLE TO REMEDY THIS DEFECT IN A REASONABLE TIME, THAT I MAY FILE A WRITTEN COMPLAINT. THAT IS WHAT I AM HERE TO DO. *TR

I RECEIVED A SAFETY RECALL NOTICE N28 NHTSA 13V-234 FOR TRANSMISSION OIL COOLER TUBE BACK IN AUGUST 2013. CHRYSLER STILL DOES NOT HAVE PARTS TO MAKE THE REPAIR. NOTICE SAYS IT IS A FIRE HAZARD AND LOSS OF TRANSMISSION FLUID WOULD CAUSE SEVERE DAMAGE TO THE TRANSMISSION. I AM UNHAPPY THAT WE HAVE TO DRIVE THE VEHICLE WITH A RISK OF FIRE. I HAVE CALLED MY DEALER 6 TIMES. THEY SAY THEY WILL ORDER THE PART BUT IT NEVER ARRIVES. *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT SHE WAS CONCERNED ABOUT THE SAFETY RISK INVOLVED WITH RECALL NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) SINCE THE PARTS WERE STILL NOT AVAILABLE. THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THERE ARE NO FAILURES AT THIS TIME. THE CURRENT MILEAGE WAS 24,000.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALER WAS ONLY RECEIVING ONE PART EVERY TWO WEEKS. THE CONTACT FELT THAT BECAUSE THE FAILURE WAS REPORTED JUNE 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE JANUARY 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT IN JULY OF 2013, HE RECEIVED NOTIFICATION NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN , STEERING). THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) BUT WAS UNABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE REMEDY PART WAS UNAVAILABLE. THE DEALER INFORMED THE CONTACT THAT THE MANUFACTURER ISSUED ONLY ONE PART EVERY FOURTEEN DAYS. THE CONTACT WAS PLACED ON A MASSIVE WAITING LIST, WHICH HE WAS ADVISED COULD BE APPROXIMATELY SEVEN MONTHS BEFORE HER VEHICLE COULD BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT IN LATE JANUARY 2014, HE RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING ). THE CONTACT STATED THAT HE CONTACTED THE DEALER WHO MENTIONED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE JANUARY OF 2014. THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THERE ARE NO FAILURES AT THIS TIME.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION DECEMBER 2013. THE MANUFACTURER ADVISED THE CONTACT THAT THE DEALER ONLY RECEIVED ONE PART PER WEEK. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/12/14*LJ

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING ) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

DRIVING & NOTICE THAT WINDOW STARTED TO FROST UP, AT THE SAME TIME NOTICE THAT THE HEAT WAS NOT GETTING WARM AFTER DRIVING FOR OVER 20 MINS. TURNED THE DEFROST ON AND IT STARTED TO FROST MORE, PUT MY HAND TO THE BLOWERS & NOTICE THAT IT WAS BLOWING COOL AIR. DOUBLE CHECKED THAT I HAD THE HEAT ON AND PUT IT TO HIGH AND IT CONTINUED TO BLOW COOL AIR,REACHED OVER TO THE PASSENGER SIDE AND IT WAS BLOWING WARM AIR. MADE AN APPOINTMENT TOOK MY VEHICLE IN AS IT ALREADY HAD A RECALL ON IT FOR SOMETHING ELSE EXPLAIN TO THEM WHAT WAS GOING ON WITH THE HEATER, THEY SAID THAT THE PART FOR MY HEATER WOULD TAKE 2 DAYS TO GET IN & THEY WOULD CALL. ONE WEEK LATER HAD NOT HEARD ANYTHING, WENT BACK TO THE JEEP DEALERSHIP(COLORADO CHRYSLER JEEP) SERVICE & ASKED ABOUT THE PART, WAS TOLD THAT IT WAS NOTHING PUT IN OR SHOWN ABOUT MY COMPLAINT ABOUT MY HEATER.SET R ANOTHER APPOINTMENT TO BRING MY JEEP IN TO HAVE THE HEATER REPAIRED & WAS TOLD IT WOULD TAKE 4 HOURS, AFTER BEING THERE FOR OVER AN HOUR THEY SAID IT WAS GOING TO BE A 2 DAY REPAIR...IT WAS A RECALL BUT NOT A RECALL & THAT THEY WOULD BE REPLACING THE RADIATOR AND HEATER CORE. APPOINTMENT FOR 1/3/14 AND WAS TOLD IT WOULD BE READY ON 1/6/ OR 1/7/14. MY JEEP WAS NOT READY UNTIL 1/22/14 AND WHEN I PICKED IT UP ON 1/23/14 THEY TOLD ME THEY THE FLUSHED HEATER CORE, RADIATOR AND OVERFLOW TANK...FLUSHED ENTIRE SYSTEM FILLED AND BLEED SYSTEM WITH NEW COOLANT AND CHECKED TEMP AT 155 DEGREES. THAT SHOULD FIX IT AND IF IT DID NOT THEN THEY WOULD REP

LETTER TO THE ADMINISTRATOR FROM CONSTITUENT RE RECALL N28/ NHTSA/3V-234 ON A 2012 JEEP WRANGLER. *SMD THE DEALER INFORMED THE CONSUMER, THEY ONLY RECEIVED PARTS ONCE A WEEK, AND HER NAME SHOULD HAVE BEEN PLACED ON A LIST. HOWEVER, THE CONSUMER STATED NO ONE INFORMED HER OF THAT. THE CONSUMER HAS SINCE RECEIVED A SECOND NOTICE. *JB

I RECEIVED A RECALL NOTICE N28 TRANSMISSION OIL COOLER TUBE FROM CHRYSLER. I REACHED OUT TO THE DEALERSHIP TO SCHEDULE THE WORK ON THE RECALL AND WAS TOLD THEY DIDN'T HAVE THE PARTS AND WERE RECEIVING 1 PART EVERY 2 WEEKS AND THEY HAD 400 PEOPLE ON A WAITING LIST. I CALLED ANOTHER DEALER AND WAS TOLD A SIMILAR STORY AND AT BEST CASE WOULD BE 6 MONTHS BEFORE THEY COULD HAVE A PART FOR ME. THE RECALL MENTIONS POTENTIAL FOR A TRANSMISSION ISSUE WHICH COULD RESULT IN INCREASED RISK FOR A CRASH. I CALLED CHRYSLER AS WELL AND ALL THEY COULD TELL ME WAS SORRY THEY DON'T HAVE ENOUGH PARTS. SO I AM SUPPOSED TO DRIVE AN UNSAFE VEHICLE AND HOPE THAT NOTHING GOES WRONG IN THE 6 MONTHS BEFORE THEY MAYBE HAVE A PART? THIS IS UNREAL THAT A NOTICE IS SENT OUT WARNING OF INCREASED RISK AND THEN I AM TOLD BY CHRYSLER THEY CANT DO ANYTHING AND THAT THEY ARE SORRY. REGARDLESS OF WHY, THE FACT IS THERE ARE HUNDREDS OF UNSAFE VEHICLES OUT THERE THAT CAN NOT BE FIXED AND NOTICES ARE BEING SENT OUT TELLING THE CONSUMER TO TAKE THEM IN AND GET THEM FIXED? WHY SEND THE RECALL NOTICE IF YOU CANT FIX THE PROBLEM? WHAT IS BEING DONE TO PROTECT ME AS A CONSUMER WITH A VEHICLE THAT THE MANUFACTURER HAS TOLD ME COULD BE UNSAFE AND NOW HAS A HIGHER POTENTIAL RISK FOR A CRASH AND THEIR ONLY ANSWER IS "SORRY"? *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE RECEIVED A NOTICE FOR RECALL NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) AND THE DEALER WAS NOT PLANNING TO PERFORM THE REPAIR IN A TIMELY MATTER. THE DEALER INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE AND HE HAD TO WAIT ANOTHER SIX MONTHS IN ORDER TO HAVE THE VEHICLE REPAIRED PER THE RECALL. THE MANUFACTURER WAS NOTIFIED. THERE ARE NO FAILURES AT THIS TIME. THE CURRENT MILEAGE WAS 16,580.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED RECALL NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING). THE CONTACT ATTEMPTED TO HAVE THE REMEDY REPAIRED; HOWEVER, HE WAS INFORMED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT STATED THAT THE TRANSMISSION COOLER LINE WAS PREVIOUSLY REPLACED IN 2013. THERE ARE NO FAILURES AT THIS TIME.

SAFETY RECALL N28/NHTSA 13V-234 TRANSMISSION OIL COOLER TUBE AFTER HAVING APPOINTMENT RESCHEDULED TWICE, DEALERSHIP STATED THAT THEY ARE ONLY RECEIVING PARTS FOR THIS RECALL ONCE EVERY 15 DAYS. THEY HAVE A WAIT LIST OF AROUND 40-50 PEOPLE WHICH MEANS THAT MY VEHICLE WILL NOT BE TAKEN CARE OF FOR OVER A YEAR. THIS IS UNACCEPTABLE. *TR

WHILE STOPPED AT TRAFFIC LIGHT INTERSECTION, A LOUD POP SOUNDED AND THE WINDSHIELD EXHIBITED A CRACK. THERE WAS NO STONE OR ANY OTHER PROJECTILE THAT HIT THE WINDSHIELD. IT WAS COLD OUTSIDE AND THE DEFROSTER/HEATER WAS ON. THE CAUSE OF THE WINDSHIELD CRACK APPEARED TO BE A THERMAL SHOCK. AS THE CAR WAS DRIVEN FURTHER WITH THE DEFROSTER ON, THE LENGTH OF THE CRACK CONTINUED TO INCREASE AND ALSO MOVE INTO NEW DIRECTIONS. *TR

I CAN,T GET DEALER TO REPAIR MY RECALL NOTICE. I STARTED ON OCT 2013 AND BEND BACK 4 TIMES AND THEY NEVER HAVE THE PARTS. THE DEALER IS ANDERSON 3920NORTH HIGHWAY 95 LAKE HAVASU CITY AZ86404. *TR

THIS IS A SAFETY RECALL COMPLAINT N28/NHTSA 13V-234 TRANSMISSION OIL COOLER TUBE. FIRST NOTICE RECEIVED IN 6/2013, PARTS TO FIX NOT AVAILABLE AT THE TIME. SECOND NOTICE RECEIVED 1/2014 INDICATING PARTS AVAILABLE AND TO CONTACT DEALERSHIP "RIGHT AWAY TO SCHEDULE SERVICE APPOINTMENT." CONTACT WAS MADE WITH DEALERSHIP AND THEY INDICATED THERE IS A 4 MONTH WAITING LIST BECAUSE THEY ARE ONLY PROVIDED ONE SET OF PARTS PER WEEK NEEDED FOR THIS RECALL, WHICH MEANS, ONLY 4 JEEPS A MONTH ARE RECEIVING THE REPAIRS FOR A 2 HOUR FIX. THIS IS ABSOLUTELY RIDICULOUS. DEALERSHIPS SHOULD BE PROVIDED THESE PARTS AS SOON AS A CUSTOMER CONTACTS THEM ON THIS SAFETY RECALL. I HAVE BEEN PUT ON THE "LIST" AND WILL BE CALLED WHEN I MOVE TO THE TOP. A 4 MONTH WAITING LIST MEANS ONLY 16 JEEPS WILL HAVE THIS SAFETY RECALL TAKEN CARE OF BEFORE I AM SCHEDULED. SOLUTION: DEALERSHIPS NEED TO HAVE THESE PARTS AVAILABLE TO THEM AS CUSTOMERS CALL TO SCHEDULE AN APPOINTMENT. THEY SHOULD NOT BE RATIONED NOR SHOULD A COMPLAINT BE FILED AGAINST THE DEALER. THE COMPLAINT IS WITH CHRYSLER GROUP FOR NOT BEING ABLE TO SUPPLY PARTS FOR A SAFETY RECALL THAT COULD POTENTIALLY PRESENT A LIFE THREATENING SITUATION IF THE DEFECT IS NOT TAKEN CARE OF. *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURE WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 02-28-14 *BF UPDATED 03/18/2014 *JS

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND ON BACK ORDER. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE JANUARY 2014. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/27/14*LJ UPDATED 02/27/14

SUBMISSION FROM CONSTITUENT RE SAFETY RECALL N28/NHTSA 13V-234 TRANSMISSION OIL COOLER TUBE - 2012 JEEP WRANGLER. *SMD THE DEALER INFORMED THE CONSUMER, THEY WERE ONLY RECEIVING PARTS TO REPAIR ONE VEHICLE EVERY SEVEN DAYS, AND THAT HE WAS 47TH ON THE WAIT LIST.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) IN LATE 2013. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR BUT THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER INFORMED THE CONTACT THAT THEY ONLY RECEIVE ONE PART PER WEEK. THE DEALER PUT HIM ON A WAITING LIST. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

CHRYSLER HAD A SAFETY RECALL (N28 / NHTSA 13V-234) TRANS OIL COOLER TUBE MAY COME IN CONTACT WITH THE POWER STEERING FLUID RETURN LUBE. PROLONGED CONTACT COULD CAUSE A LEAK IN THE TRAN FLUID AND LOSS OF TRANS FUNCTION AND INCREASE RISK OF A CRASH. I HAVE CALLED MY LOCAL DEALERSHIP SURESKY IN GOSHEN, NY AND THE PARTS ARE STILL NOT IN AND IT HAS BEEN OVER 2 MONTHS. I DRIVE MY TWO YEAR OLD TO SCHOOL EVERY DAY AND THIS IS NOT ACCEPTABLE. *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) HOWEVER, THE PART WAS NOT AVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS CONTACTED AND CONFIRMED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHILE DRIVING, AND WITHOUT INCIDENT, MY AIRBAG INDICATOR LIGHT CAME ON AND BEGAN DINGING. IT WOULD CUT OFF, THEN BEGIN COME ON AGAIN WITH ANY TURN OR SLIGHT BUMP... SO BASICALLY, MY JEEP IS DINGING AT ME EVERY 30 SECONDS OR SO. I CONTACTED MY LOCAL DEALER AND WAS TOLD THERE WERE NO RECALLS ON MY JEEP. I TOOK IT TO MY LOCAL SHOP (GRAYSON TIRE AND AUTO) FOR TIRE ROTATION AND OIL CHANGE. THEY RAN DIAGNOSTIC AND FOUND THE FAULT WAS WITH THE CLOCK SPRING AND ADVISED ME THAT IT SHOULD BE A WARRANTY ITEM. I DID SOME ONLINE RESEARCH AND FOUND THAT THERE IS A RECALL FOR THE CLOCK SPRING (L37/NHTSA11V-528) FOR 2008-2012 RIGHT HAND DRIVE MODELS, AND THAT A SIMILAR RECALL FOR THE 2007 MODELS HAD BEEN EXTENDED TO INCLUDE THE LEFT HAND DRIVE MODELS AND THE WARRANTY ON THE CLOCK SPRING HAD BEEN EXTENDED TO 10 YEARS, 150,000 MILES. LOOKING AT BLOGS ON THE INTERNET, THERE IS OBVIOUSLY A PROBLEM WITH THE CLOCK SPRING WITH JEEP VEHICLES. I EVEN FOUND SOME DOCUMENTATION THAT OF THE 181 COMPLAINTS THAT WERE FILED FOR THE INITIAL RECALL, 82 WERE IN RHD'S... SO 99 WERE IN LHD'S... *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THE RECALL UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER WAS CONTACTED AND STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. *TR

THERE IS A RECALL ON POWER STEERING FOR 2012 JEEP WRANGLERS WITH AUTOMATIC TRANSMISSIONS. I HAVE A MANUAL TRANSMISSION AND AM EXPERIENCING THE SAME ISSUES. BELOW IS RECALL INFORMATION: THEY ARE EXCLUDING MANUAL TRANSMISSION JEEPS, WHICH HAVE THE SAME ISSUES AND SAME PUMP. THIS IS AN ISSUE THAT NEEDS TO BE FIXED.. THE SAME DANGERS ARE FACED WITH THIS VEHICLES. RECALL DATE: JUNE 04, 2013 MODEL AFFECTED: 2012 JEEP WRANGLER SUMMARY: CHRYSLER GROUP LLC (CHRYSLER) IS RECALLING CERTAIN MODEL YEAR 2012-2013 JEEP WRANGLER VEHICLES EQUIPPED WITH A 3.6L ENGINE AND AN AUTOMATIC TRANSMISSION AND MANUFACTURED JANUARY 23, 2011, THROUGH FEBRUARY 23, 2013. THE POWER STEERING LINE MAY CONTACT AND WEAR A HOLE IN THE TRANSMISSION OIL COOLER LINE RESULTING IN A LOSS OF TRANSMISSION FLUID. CONSEQUENCES: A LOSS OF TRANSMISSION FLUID MAY RESULT IN A LOSS OF TRANSMISSION FUNCTION WHICH MAY INCREASE THE RISK OF A CRASH. REMEDY: CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE POWER STEERING RETURN TUBE ASSEMBLY, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN EARLY DECEMBER 2013. OWNERS MAY CONTACT CHRYSLER AT 1-800-247-9753. CHRYSLER'S RECALL CAMPAIGN NUMBER IS N28. POTENTIAL UNITS AFFECTED: 180131 NOTES: CHRYSLER GROUP LLC READ MORE: HTTP://WWW.MOTORTREND.COM/CARS/2012/JEEP/WRANGLER/RECALLS/#IXZZ2PM1OZN6M. *TR

VEHICLES CYLINDER HEAD IS FAULTY AND NEEDED REPLACEMENT. *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) SEVERAL MONTHS AGO BUT WAS INFORMED BY THE MANUFACTURER THAT THE PART WAS NOT AVAILABLE AND WOULD NOT BECOME AVAILABLE FOR ANOTHER FEW MONTHS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

UNABLE TO GET SAFETY RECALL N28 / NHTSA 13V-234 TRANSMISSION OIL COOLER TUBE REPAIRED. HAVE CONTACTED MULTIPLE DEALERS AND THEY ARE UNABLE TO GET THE PART. DEALERS REPORT THEY ARE ONLY ALLOWED ONE RECALL PART PER WEEK OR TWO WEEKS, NOW BACKED UP FOR MONTHS. THEY REPORT 100'S OF PERSONS WAITING ON THEIR LIST. AT THIS POINT I'M JUST TOLD TO CALL BACK AND TRY AGAIN... I CAN'T EVEN GET ON A LIST TO WAIT. *TR

2012 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO TRANSMISSION OIL COOLER TUBE RECALL NOTICE. *SMD THE CONSUMER HAS BEEN UNABLE TO GET THE RECALL ISSUE RESOLVED.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THE CONTACT THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE THAT THE PART WAS NOT AVAILABLE AT THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) HAD SURPASSED THE REASONABLE AMOUNT OF TIME. THE DEALER WAS CONTACTED AND STATED THAT THE CONTACT WOULD BE PLACED ON A WAITING LIST BECAUSE THE MANUFACTURER WAS ONLY PROVIDING ONE PART PER WEEK. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT AN EXTREMELY STRONG ODOR OF GASOLINE EMITTED INSIDE AND OUTSIDE OF THE VEHICLE CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. THE VIN WAS UNAVAILABLE.

I TOOK IN MY JEEP TO MOTOR VILLAGE LA (2025 S FIGUEROA ST, LOS ANGELES, CA 90007). I BROUGHT IT IN FOR A RECALL OF THE TRANSMISSION OIL COOLER TUBE (N28/NHTSA 13V-234). UPON CALLING TO DETERMINE IF THE WORK HAD BEEN COMPLETED, I WAS TOLD THAT THEY ONLY INSPECTED TO SEE WHAT PARTS WOULD NEED TO BE REPLACED. THEY FURTHER EXPLAINED THAT THE PARTS REQUIRING REPLACEMENT WOULD TAKE A WHILE TO BE RECEIVED. WHEN I PUSHED FOR MORE INFORMATION, THEY TOLD ME THAT THEY ARE ONLY ALLOWED TO ORDER 1 PART OF THIS TYPE EVERY 14 DAYS FROM THE MANUFACTURER. THEY SAID THAT I WOULD BE ADDED TO THE WAITING LIST FOR THIS PART. WHEN I ASKED HOW MANY PEOPLE WERE ON THE LIST, HE MERELY SAID THAT THERE WERE A LOT. SO I ASKED IF IT WOULD BE WEEKS, MONTHS, OR WHAT THAT MEANS? HE SAID HE DIDN'T HAVE ANY FURTHER INFORMATION FOR ME. I BELIEVE THAT THIS SITUATION FAILS TO MEET THE REQUIREMENT OF REPLACEMENT WITHIN A REASONABLE PERIOD OF TIME. I COULD EVEN LIVE WITH A MONTH OR TWO, BUT AN INDETERMINATE AMOUNT OF TIME IS RIDICULOUS. *TR