2012 Jeep Wrangler complaints

UNDER 16,000 MILES REGULAR MAINTENANCE THROUGH THE DEALERSHIP AND HAVING TO REPLACE A CYLINDER HEAD. *TR

RECEIVED A RECALL IN SEPTEMBER 2013 THAT THE OIL COOLER TUBE AND THE POWER STEERING FLUID RETURN TUBE MIGHT RUB CAUSING A LOSS OF FLUIDS WHICH MIGHT CAUSE A ENGINE BREAKDOWN OR A FIRE IN THE ENGINE. WENT TO MY CHRYSLER DEALER AND MY JEEP WAS INSPECTED AND DETERMINED THAT PARTS NEEDED TO BE REPLACED. PARTS WERE ORDERED AND DEALER HAVING TROUBLE GETTING PARTS. HOW IN THE WORLD CAN IT TAKE SIX MONTHS TO GET THESE PARTS IN STOCK? I BLAME CHRYSLER FOR THIS NOT THE DEALER. I CHECKED MY DEALER 04/09/14 AND I AM IN THE DEALERS SYSTEM AND WILL BE NOTIFIED WHEN THE PARTS COME IN TO THEIR DEALERSHIP. *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) IN JANUARY 2014. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE PARTS NEEDED TO COMPLETE THE RECALL SERVICE WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER STATED THAT THERE WAS ONLY ONE REMEDY KIT BEING SENT TO THE DEALER PER MONTH TO SERVICE THE RECALLED VEHICLES. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS DRIVING OVER THE WEEKEND AND EVERYTHING WAS FINE. MY JEEP SEEMED A LITTLE SLUGGISH OVER THE LAST FEW WEEKS AND THE ENGINE LIGHT CAME ON AND TOOK IT TO THE DEALER TO GET AN OIL CHANGE AND FOR THEM TO LET ME KNOW WHY THE ENGINE LIGHT IS ON. THEY CAME BACK AND SAID IT WAS A DEFECTIVE CYLINDER HEAD AND THAT IT WOULD BE REPLACED UNDER WARRANTY. WHILE I WAS FORTUNATE TO TAKE IT IN PROMPTLY, IT DOES CONCERN ME THAT THIS PROBLEM MIGHT CAUSE MY OTHER HEADS TO BE SUSCEPTIBLE TO THE SAME FAILURE. *TR

CHECK ENGINE HAD BEEN COMING ON AND GOING OFF FOR A FEW WEEKS FINALLY HAS STAYED ON STEADY FOR OVER A WEEK NOW. CALLED MY DEALER SERVICE DEPARTMENT YESTERDAY AND TOLD THEM ABOUT THE PROBLEM. THEY TOLD ME TO RESET THE COMPUTER TO SEE IF IT WOULD STAY CLEARED. RESET BEFORE LEAVING WORK GOT ABOUT TWO MILES DOWN THE ROAD AND IT'S BURNING BRIGHT AGAIN. I CALLED THEM AND THEY ASKED ME TO BRING IT IN THE FOLLOWING MORNING. DROPPED IT OFF AND GOT A RIDE TO WORK. THEY CALLED ME BEFORE LUNCH AND INFORMED ME THAT I HAD A BAD HEAD ON THE DRIVERS SIDE OF MY JEEP AND IT WOULD HAVE TO BE REPLACED. SO I'M JEEPLESS FOR A FEW DAYS BUMPING A RIDE TO WORK UNTIL IT'S REPAIRED. *TR

SAFETY RECALL N28/NHTSA 13V-234 TRANSMISSION OIL COOLER TUBE I HAVE BEEN CONTACTED TWICE BY CHRYSLER ABOUT THIS RECALL TO DATE NO PARTS ARE MADE AVAILABLE TO MY DEALER. *TR

ITEM IS A RECALL, YET CHRYSLER IS NOT SHIPPING REPLACEMENT PARTS TO DEALERS IN TIMELY FASHION. ABSOLUTELY RIDICULOUS AS THIS IS A VERY DANGEROUS SITUATION. ALL LOCAL 5 DEALERS CLAIM THERE IS A WAITING LIST FOR PARTS. RECALL NOTICE IS N28. *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 (POWERTRAIN, STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THAT THE VEHICLE COULD NOT BE REPAIRED IN 2013 BECAUSE THEY WERE ALLOWED ONLY ONE RECALL KIT EVERY FOURTEEN DAYS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THE DEALERS WERE RECEIVING ONE PART EVERY TWO WEEKS. THE CONTACT STATED SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE MARCH OF 2014 AND THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THERE ARE NO FAILURES AT THIS TIME.

REGARDING CHRYSLER RECALL N28 / NHTSA 13V-234 TRANSMISSION OIL COOLER TUBE. RECALL WAS ISSUED IN SEPTEMBER 2013, AS OF 3/25/2014, I AM STILL UNABLE TO GET AN APPOINTMENT FOR REPAIR DUE TO LACK OF PARTS AVAILABLE. ONE DEALER TOLD ME THEY HAVE A WAITING LIST UNTIL AT LEAST THE END OF THE SUMMER, AS THEY ARE ONLY ALLOCATED ONE PART PER WEEK. ANOTHER DEALER JUST TELLS ME THEY DON'T HAVE THE PARTS AND TO TRY BACK IN A COUPLE OF WEEKS. *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE NEEDED PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

I RECEIVED A SAFETY RECALL NOTICE (N28/NHTSA 13V-234) FOR THIS VEHICLE FROM CHRYSLER. WHEN TRYING TO SCHEDULE AN APPOINTMENT TO REMEDY THIS WITH A CHRYSLER DEALER, I WAS TOLD THAT CHRYSLER WAS RELEASING A SMALL NUMBER OF PARTS (1 PART EVERY 14 DAYS), AND AS A RESULT WAS TOLD IT WOULD TAKE 2 TO 3 MONTHS BEFORE I COULD SCHEDULE THIS REPAIR. THIS SEEMED UNBELIEVABLE TO ME FOR A SAFETY RECALL THAT CHRYSLER INDICATES COULD RESULT IN A FIRE UNDER MY VEHICLE. I CALLED ANOTHER DEALER TO CONFIRM AND WAS TOLD THE SAME STORY. OBVIOUSLY I AM NOT FILING THIS COMPLAINT AS A RESULT OF AN ACCIDENT, INJURY, OR DEATH. I WOULD HOPE MY COMPLAINT COULD SPUR SOME TYPE OF ACTION ON CHRYSLER'S PART BEFORE ANY CATASTROPHE OCCURS. *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN AND STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE A REASONABLE DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS TOLD TO WAIT UP TO A YEAR FOR THE PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WAS INFORMED IN DEC 2013 BY CHRYSLER THAT MY 2012 JEEP WAS IN NEED OF SAFETY RECALL N28/NHTSA 13V-234. HAVE BEEN WAITING 3 MONTHS SO FAR FOR PART OIL COOLER TUBE AND NO KNOWN DATE WHEN I CAN GET ONE INSTALLED. DEALER SAYS THEY CAN ONLY ORDER ONE OF THESE EVERY 14 DAYS...CHRYSLER CUSTOMER SERVICE SAYS THEY CAN ORDER 7 EVERY 14 DAYS TO AVOID SOME DEALERS HOARDING PARTS. MY VEHICLE HAS BEEN DEEMED UNSAFE. I NEED TO GET THIS REPAIRED. WHO CAN GET CHRYSLER TO RELEASE THE PARTS? THIS IS TERRIBLE CUSTOMER SERVICE. *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE BECAUSE THE MANUFACTURE WAS ONLY ISSUING ONE REPAIR KIT PER WEEK. THE MANUFACTURE WAS NOT ALERTED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V234000 (POWER TRAIN AND STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO. THE CONTACT RECEIVED A SECOND NOTICE AND WAS STILL WAITING FOR PARTS. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE A REASONABLE DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS TOLD TO WAIT UP TO EIGHTEEN WEEKS FOR THE PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/29/14*LJ

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STARTED TO MAKE A LOUD NOISE WHENEVER THE BRAKES WERE ENGAGED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE ROTORS NEEDED TO BE RESURFACED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) AND SHE WAS CONCERNED FOR HER SAFETY SINCE THE PARTS WERE STILL NOT AVAILABLE. THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED FOR THE BRAKE FAILURE. THE VEHICLE HAS NOT EXPERIENCE THE FAILURE SPECIFIED IN THE RECALL. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WAS 25,000.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE RECALL LETTER WAS RECEIVED SEPTEMBER 2013. THE DEALER ADVISED THAT THEY WERE NO LONGER RECEIVING THE PART TO COMPLETE THE RECALL REPAIR. THE MANUFACTURER ADVISED THE CONTACT THAT SHE WOULD RECEIVE A CALL FROM THE DEALER WHEN THE REPAIR WAS TO BEGIN BUT DID NOT CONFIRM WHEN THE PART WOULD BECOME AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

JEEP ISSUED RECALL N28 ON JUNE 4, 2013. SINCE THAT TIME, I HAVE BEEN UNABLE TO OBTAIN A REPAIR DESPITE ATTEMPTS AT TWO DEALERSHIPS (SALERNO DUANE AND NIELSEN DODGE) TO SCHEDULE THE REPAIR. AS OF A PHONE CALL TODAY (MARCH 13, 2014) WITH THE CHRYSLER GROUP RECALL ASSISTANCE CENTER, CHRYLSER IS SAYING THAT THEY ARE ONLY ALLOWING 1-3 PARTS TO BE SHIPPED TO DEALERS PER WEEK. THE DEALER FROM WHOM I PURCHASED THE VEHICLE (NIESLEN DODGE) HAS CONFIRMED THIS TODAY VIA EMAIL AND SAYS IT MAY BE UP TO SIX MONTHS BEFORE THEY HAVE THE PARTS TO REPAIR MY VEHICLE UNDER RECALL N28. AT THAT RATE, IT WILL BE LONGER THAN 1 YEAR FROM WHEN RECALL N28 WAS ISSUED TO WHEN THE REPAIR TAKES PLACE (ASSUMING PARTS ARE AVAILABLE BY THEN). THIS IS AN UNREASONABLE AMOUNT OF TIME FOR THE REPAIR OF THIS DEFECT. *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN , STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT REACHED OUT MULTIPLE TIMES TO THE DEALER, WHO STATED THAT THEY WERE ONLY RECEIVING ONE REPAIR KIT EVERY 15 DAYS. THE CONTACT WAS NUMBER 17 ON THE WAITING LIST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

PURCHASED MY JEEP WRANGLER IN MAY OF 2012. SINCE PURCHASE THERE HAS BEEN NUMEROUS INSTANCES OF THE WIPERS TURNING ON WHEN IN THE OFF POSITION. WIPERS MAKE A SINGLE PASS AND STOP. THIS PROBLEM OCCURS AT ALL SPEEDS. IT ALSO OCCURS AT TIMES WHEN THE TURN SIGNAL IS ACTIVATED. I BROUGHT IN FOR SERVICE AND THE DEALER REPLACED A SWITCH. BUT NOW THE PROBLEM IS BACK AGAIN. ALSO, WHEN STOPPED I AM UNABLE TO VIEW VIDEOS ON THE DVD PLAYER. THE PLAYER HAS BEEN REPLACED, BUT NOW IT IS DOING THE SAME THING.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN, STEERING) AND STATED THAT THE PARTS WERE NOT READILY AVAILABLE. THE MANUFACTURER WAS CONTACTED AND PROVIDED AN UNREASONABLE DATE FOR WHEN THE VEHICLE WOULD BE SERVICED UNDER THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN AND STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER ADVISED THAT THEY WERE ONLY RECEIVING ONE RECALL KIT PER WEEK. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 04-16-14 *BF UPDATED 04/24/14 *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT BECOME AVAILABLE FOR AT LEAST 29 WEEKS. THE MANUFACTURE WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/04/14*LJ UPDATED 04/11/2014 *JS

I WAS TRAVELING ON THE FREEWAY. DRY, SUNNY DAY. THE ESC LIGHT COMES ON FOR A HALF A SECOND AND THE WRANGLER BRAKES AT THE SAME TIME. WHEELS DID NOT LOCK UP. DID NOT LOOSE CONTROL. JUST A SPLIT SECOND, SUDDEN DECELERATION. THIS HAS HAPPENED TWICE MORE, THE LAST TIME WAS THIS WEEKEND. *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 ( POWER TRAIN , STEERING ) IN LATE 2013. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING ONE PART PER MONTH. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

2012 JEEP WRANGLER SPORT. CONSUMER WRITES IN REGARDS TO TRANSMISSION OIL COOLER TUBE RECALL NOTICE AND UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP. *SMD THE CONSUMER STATED HE CALLED THE DEALER ON JANUARY 16, 2014 TO SCHEDULE AN APPOINTMENT FOR FEBRUARY 7, 2014, WITH A DROP OF TIME OF BETWEEN 7:00 AM AND 8:00 AM. THE DEALER INFORMED THE CONSUMER, THEY WOULD REPAIR THE RECALL ITEM, AND THEN IDENTIFY THE NEEDED PART FOR THE WINDSHIELD WIPER ELECTRONIC REPAIR. AFTER THE PART FOR THE WINDSHIELD WIPER WAS IDENTIFIED, THE CONSUMER WAS INFORMED AN APPOINTMENT WOULD HAVE TO BE MADE TO WORK ON THE WIPERS. THE DEALER INFORMED THE CONSUMER, THEY WOULD HAVE TO KEEP HIS VEHICLE LONGER, TO PERFORM THE RECALL, DUE TO BEING UNDER STAFFED. *JB

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 ( POWER TRAIN , STEERING ) IN DECEMBER 2013. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE SERVICED ON NUMEROUS OCCASIONS BUT THE DEALER STATED THAT PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE WAS CONCERNED ABOUT HIS SAFETY SINCE THE PARTS WERE STILL NOT AVAILABLE FOR REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING). THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXPERIENCED A FAILURE.

I HAVE A SAFETY RECALL N28/NHTSA 13 V-234 TRANSMISSION OIL COOLER TUBE ON MY VEHICLE AND I HAVE SPENT 6 MONTHS TRYING TO GET PAT MCGRATH DODGE TO REPLACE THIS PART WITH NO LUCK OF THEM CALLING ME BACK OR BEING ABLE TO GET THE VEHICLE INTO BE FIXED. IT STATED IN THE RECALL THIS MAY INCREASE THE RISK OF A CRASH AND YOU ARE CONCERNED ABOUT MY SAFETY. I NOT ONLY WORRY ABOUT MY SAFELY BUT THE SAFELY OF MY CHILDREN. I BELIEVE PAT MCGRATH HAS NO CONCERN FOR MY SAFELY. I HAVE ALSO CALLED THE HOTLINE SAFETY NUMBER AND LEFT A MESSAGE WITH NO RETURN CALL FROM YOU. *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) AND STATED THAT THE RECALL HAD SURPASSED A REASONABLE ABOUT OF TIME FOR REPAIRS. THE DEALER WAS NOTIFIED ABOUT THE RECALL MULTIPLE TIMES. THE MANUFACTURE WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

HI, I'D LIKE YOU TO BE AWARE OF THE FOLLOWING ISSUE. IN DECEMBER 2012 CHRYSLER SENT ME A LETTER CITING CHRYSLER SAFETY RECALL N28 / NHTSA 13V-234 THAT IS CONCERNED WITH REPLACEMENT OF TRANSMISSION OIL COOLER TUBE. SINCE 18 DECEMBER 2013, I'VE BEEN CALLING MY LOCAL CHRYSLER DEALER (GLENN E. THOMAS DODGE CHRYSLER JEEP IN SIGNAL HILL, CA) AND EVERY ONE OF THREE TIMES I AM BEING TOLD THAT THE DEALER HAS NOT RECEIVED ANY REPLACEMENT PARTS FROM CHRYSLER TO ACCOMMODATE THIS RECALL. THIS IS NOT THE MATTER OF SHORTAGE BUT ABSOLUTE LACK OF FOLLOW-THROUGH ON BEHALF OF CHRYSLER. IF CHRYSLER MAKES THE OWNERS AWARE THAT THERE'S A POTENTIAL SAFETY ISSUE AND YET DOES NOT SUPPLY (NOR PROVIDE AN ETA FOR PARTS) THE MAJOR DEALERSHIP FOR NEARLY 3 MONTHS, THEN IT MAKES ME QUITE CONCERNED. WHAT ELSE HAS THE CHRYSLER NOT FOLLOWED THROUGH ON, MY BRAKES, AIRBAG, STEERING? THANKS FOR YOUR CONSIDERATION OF THIS ISSUE. *TR

RECEIVED THE RECALL SAFETY NOTICE AND BROUGHT THE JEEP INTO FIELDS IN GLENCOE, IL. WAS TOLD THE PART WAS ON BACKORDER. IT HAS BEEN 3 MONTHS AND THE PART STILL IS NOT IN. CALLED TO CHECK AND THEY SAY THAT ONLY ONE PART GETS SENT EVERY 14 DAYS AND PEOPLE SINCE AUGUST HAVE BEEN WAITING. I'M NOW #100 ON THE LIST. IF I DO THE MATH CORRECT IN 4 YEARS I'LL GET THE PART. HELLO? IS ANYONE OUT THERE? SAFETY RECALL!!! THIS IS RIDICULOUS. CALLED CHRYSLER AND THEY SAID THE PARTS ARE SENT AS SOON AS POSSIBLE. MAYBE THEY SHOULD GO TO A DIFFERENT PROVIDER. *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALER WAS ONLY RECEIVING ONE RECALL PART PER 14 DAYS. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/20/14*LJ THE CONSUMER STATED THERE WAS ANOTHER RECALL BUT THE CONSUMER DOES NOT LIVE NEAR A DEALER. THE DEALER HAS REFUSED TO SEND THE NECESSARY PART TO A DIFFERENT DEALER IN ORDER TO COMPLETE THE REPAIRS. UPDATED 03/20/2014 *JS

RECALL NOTICE SENT FROM CHRYSLER IN SEPTEMBER 2013. BEEN WAITING FOR PARTS TO BE SENT TO DEALERSHIP SINCE THAT DATE. CALLED ADAMS JEEP AGAIN TODAY AND THEY STILL DO NOT HAVE PARTS FROM CHRYSLER TO CORRECT THE TRANSMISSION LINE RECALL PROBLEM. *TR

TL- THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE CONTACT WAS INFORMED BY THE DEALER AND THE MANUFACTURER THAT THE PART TO REPAIR THE VEHICLE WAS ONLY AVAILABLE EVERY FOURTEEN DAYS. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BE AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THERE ARE NO FAILURES AT THIS TIME. RK

I RECENTLY RECEIVED A SAFETY RECALL NOTICE FROM CHRYSLER (N28/NHTSA 13V-234) AND CONTACTED MY DEALER (DAVID JEEP IN GLEN MILLS, PA) ABOUT HAVING THE PROBLEM ADDRESSED. THEIR UNFORTUNATE RESPONSE WAS THAT THE PARTS ARE BACKORDERED AND MAY TAKE ANYWHERE FROM "A FEW WEEKS TO A FEW MONTHS." CONSIDERING I HAVE ALREADY DEALT WITH A SIMILAR DELAY REGARDING A SEPARATE RECALL (WHICH REQUIRED THE REPLACEMENT OF HALF OF MY ENGINE'S CYLINDER HEADS), I FIND THE OVERALL APATHY AND PREPAREDNESS TO THIS SITUATION PROBLEMATIC. THE RECALL NOTICE SPECIFICALLY SAYS TO CONTACT YOU IF MY DEALER CANNOT REMEDY THE SITUATION "WITHIN A REASONABLE PERIOD OF TIME." I FIND WEEKS OR MONTHS TO BE AN UNREASONABLE PERIOD. *TR

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) HAD EXCEEDED A REASONABLE TIME TO HAVE THE REPAIR PERFORMED. THE RECALL NOTIFICATION WAS RECEIVED OCTOBER 2013. THE CONTACT STATED THAT THE TIE ROD AREA WAS EXHIBITING SEPARATION, AS LISTED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 14,645.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN , STEERING) AND WAS INFORMED BY THE DEALER THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) AND THE DEALER ADVISED THE CONTACT THAT THEY WERE ONLY RECEIVING ONE PART EVERY FOUR TO SIX WEEKS. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/18/14

2012 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO TRANSMISSION OIL COOLER TUBE RECALL NOTICE. *SMD THE DEALER INFORMED THE CONSUMER, THE PART(S) FOR THE RECALL, WERE NOT AVAILABLE.

2012 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO TRANSMISSION OIL COOLER TUBE RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. THE CONSUMER STATED SHE FINDS IT UNACCEPTABLE, SINCE SHE RECEIVED THE RECALL, LAST YEAR. THE DEALER STATED, THEY WERE ONLY ALLOWED TO ORDER ONE PART, PER WEEK. *JB

WAS TOLD IN THE FALL THE RECALL NEEDED TO BE DONE--OCTOBER. THE DEALER, JIM CLICK JEEP ALLEGEDLY PUT ME ON THE LIST. I SPOKE TO THE SERVICE MANAGER TODAY AND HE SAID THERE ARE 3500 JEEPS ON HIS LIST AND HE'S RECEIVED 20 PARTS FROM CHRYSLER. SAID CHRYSLER IS DRAGGING THEIR HEALS AND NOT PROVIDING PARTS IN A TIMELY MANNER. *TR

AFTER COMMUTE OF 35 - 40 MINUTES FROM WORK I PULLED INTO MY GARAGE AND CLOSED THE DOOR DOWN FOR THE NIGHT AS USUAL AND WENT INSIDE . I DID SMELL A SLIGHT BURNING SMELL BUT THOUGHT IT WAS RELATED TO OUTSIDE FRIDGE THAT FAILED. AFTER BEING INSIDE A FEW MINUTES WE HEARD A NOISE COMING FROM THE GARAGE. I WENT TO CHECK IT OUT AND FOUND THE STARTER ON THE JEEP WAS SPINNING ON ITS OWN. MY WIFE NOTICED SMOKE AND THEN FLAMES UNDER JEEP. I MANAGED TO GET JEEP OUT OF GARAGE AND FIRE PUT OUT AND DISCONNECTED THE BATTERY. THE FIRE WAS BASICALLY CONTAINED TO THE AREA AROUND THE STARTER AND RELATED WIRING/HOSES. THE JEEP DEALER PICKED UP THE JEEP AND HAS IT NOW. I CONTACTED JEEP FACTORY CUSTOMER REPRESENTATIVE REP WITH THE SPECIFICS OF THE INCIDENT AND WAS TOLD MY FILE WOULD BE TURNED OVER TO THE "SPECIAL INVESTIGATIONS" DEPARTMENT. I CAN'T IMAGINE WHAT THE OUTCOME OF THIS INCIDENT WOULD BE HAD WE NOT HEARD THE NOISE COMING FROM THE GARAGE OR IF MY COMMUTE HAD BEEN AN ADDITIONAL 20 -30 MINUTES LONGER. *TR

TL- THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT WHEN DRIVING A UPHILL, TRANSMISSION FLUID WOULD LEAK FROM THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 49,000. THE VIN WAS NOT AVAILABLE. KMJ

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PART UNAVAILABILITY. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES.