Page 12 of 17 · complaints 551–600 of 836

2012 Jeep Wrangler complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Structure › Body1 injured
Filed May 5, 201432,000 milesDE

CHRYSLER HAS A SAFETY RECALL NUMBER N28. I HAVE BEEN TOLD BY THE DEALER THAT I CAN NOT HAVE MY CAR FIXED PER RECALL GUIDELINES BECAUSE MOPAR STOPPED MAKING THE PARTS. I HAVE BEEN TOLD AT THIS POINT IT MAY TAKE SEVERAL MONTHS TO RECEIVE SERVICE. THE RECALL STATES THAT DAMAGE TO THE TRANSMISSION LINE CAN CAUSE THE VEHICLE TO HAVE LOSS OF TRANSMISSION. I DRIVE 3 YOUNG CHILDREN UNDER THE AGE OF 10 YEARS OLD EVERY DAY TO AND FROM SCHOOL AND CAN NOT GET ANY ACCOUNTABILITY FROM JEEP. I AM HOPING YOU CAN INVESTIGATE WHY CHRYSLER HAS STOPPED MAKING THE PART AND WHY THEY CAN NOT PERFORM ANY MAINTENANCE FOR ANY OWNERS PER THE RECALL REQUIREMENTS. *TR

Power Train
Filed May 3, 2014AZ

FOR SAFETY RECALL N28/NHTSA 13V-234. I HAVE REQUESTED TWICE THAT THE RECALL BE HANDLED AND FIXED AND THE DEALER HAS FAILED TO DO SO AFTER 4 MONTHS. THE DEALER IS STEVE CHRISTY CHRYSLER JEEP IN TUCSON ARIZONA. *TR

Power Train
Filed May 2, 2014LA

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED THREE RECALL NOTIFICATION PERTAINING TO THE DEFECT LISTED IN NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING), HOWEVER THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Power Train
Filed May 2, 2014SC

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALER WAS ONLY RECEIVING TWO RECALL KITS PER MONTH. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MAY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Power Train
Filed May 2, 20147,000 milesPA

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER ADVISED THAT THE PART WAS NOT AVAILABLE. ADDITIONALLY, THE VEHICLE WOULD EXHIBIT ABNORMAL NOISES WHEN FIRST STARTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,000. THE VIN WAS NOT AVAILABLE.

Power Train
Filed May 1, 201410,200 milesMD

I RECEIVED MY SECOND NOTICE FOR A RECALL INVOLVING THE TRANSMISSION OIL COOLER TUBE WHICH MAY EFFECT THE POWER STEERING FLUID RETURN TUBE OR TRANSMISSION ITSELF. I CALLED THE DEALER TO SCHEDULE AN APPOINTMENT FOR THE WORK TO BE DONE, I WAS ADVISED BY DEALERSHIP THAT I WILL BE PLACED ON THE WAITING LIST OF OVER 140 PEOPLE AS THE PART IS ON BACKORDER AND THEY ARE ONLY ALLOWED TO ORDER 1 PART (FOR THIS RECALL) EVERY 14DAYS. I CONTACTED CHRYSLER AND WAS ADVISED THIS IS CORRECT, THEY LIMIT THE PART TO DEALERSHIPS SINCE IT MUST BE DISTRIBUTED EVENLY NATIONWIDE. WHEN I ASKED, "WHY THE PART ISN'T BEING MADE IN MASS PRODUCTION TO ACCOMMODATE THE NEED REQUIRED TO FULFILL THIS RECALL?", CHRYSLER DID NOT HAVE AN ANSWER. I'D LIKE TO KNOW HOW THE CONSUMER IS SUPPOSED TO FEEL SAFE IN THEIR VEHICLE THAT IS KNOWN TO HAVE A PROBLEM (HENCE THE RECALL) WHEN THE MANUFACTURER DOESN'T FEEL IT NECESSARY TO SUPPLY THE PARTS NEEDED TO FIX THE VEHICLES. A RECALL DOESN'T DO ANYONE ANY GOOD IF THE PARTS AREN'T READILY AVAILABLE TO CORRECT THE PROBLEMS. THIS SEEMS MORE LIKE A STALL TACTIC FROM THE MANUFACTURER TO RENEGE ON THEIR RESPONSIBILITY. *TR

Power Train
Filed May 1, 2014AZ

I HAVE RECEIVED FOUR RECALL NOTICES ON THIS ISSUE (SAFETY RECALL N28/NHTSA 13V-234) STARTING IN SEPTEMBER OF 2013, AND HAVE CONTACTED DEALER A NUMBER OF TIMES WHO SAY THEY HAVE NO PARTS TO REPAIR THE ISSUE. OBVIOUSLY SIMPLY SENDING THE OWNER MORE RECALL NOTICES, WITHOUT THE ABILITY TO REPAIR IS A WASTE OF TIME. *TR

Power Train
Filed May 1, 2014MD

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING ONE PART PER WEEK. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed May 1, 2014FL

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE WAS VERY CONCERNED FOR HIS SAFETY SINCE THE PARTS WERE STILL NOT AVAILABLE FOR RECALL NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. THE CURRENT MILEAGE WAS 20,000.

Power Train
Filed May 1, 2014NJ

THIS IS A RECALL THAT HAS NOT BEEN FIXED I HAVE CALLED DEALERSHIPS SINCE 2013 AND NO ONE HAS CALL ME BACK. THIS RECALL IS FOR THE TRANSMISSION OIL COOLER TUB MAY COME IN CONTACT WITH POWER STEERING FLUID RETURN TUBE. PROLONGED CONTACT WITH THE TUBES COULD CAUSE A LEAK IN THE TRANSMISSION OILER COOLER TUBE. OPERATING THE VEHICLE WITH INSUFFICIENT TRANSMISSION FLUID MAY CAUSE DAMAGE TO THE TRANSMISSION AND A LOSS OF TRANSMISSION FUNCTION WHICH INCREASES THE RISK OF A CRASH. *TR

Power Train
Filed May 1, 201423,000 milesOR

SAFETY RECALL FOR TRANSMISSION OIL COOLER TUBE N28/NHTSA 13V-234. CONTACTED DEALER AT TIME OF INITIAL RECALL AND WAS TOLD PARTS WOULD BE AVAILABLE 12/13. THEN CALLED BACK AND TOLD PARTS NOT AVAILABLE AND THEY WOULD CALL ME. AS OF 5/1/14, ISSUE HAS NOT BEEN FIXED. *TR

Power Train
Filed Apr 30, 2014IN

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) AND STATED THAT THE PART NEED WAS UNAVAILABLE TO PERFORM A REPAIR. THE DEALER STATED THAT ONE REMEDY KIT WAS BEING SENT EVERY TWO WEEKS BY THE MANUFACTURER. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Apr 30, 201435,000 milesTX

I HAVE RECEIVED TWO RECALL NOTICES ABOUT AN OIL COOLER TUBE AND POWER STEERING FLUID RETURN TUBE CONTACT. I HAVE CONTACTED THE DEALERSHIP MULTIPLE TIMES, BUT THEY HAVE TOLD ME THAT GM WILL ONLY SEND ONE PART EVERY TWO WEEKS, AND THEY HAVE YET TO RECEIVE ANY PARTS FOR THE RECALL. THIS ISSUE NEEDS TO BE RESOLVED. *JS

Power Train
Filed Apr 30, 2014NC

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V234000 (POWER TRAIN , STEERING) HOWEVER, HE WAS MADE AWARE THAT THE PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/10/14 THE CONSUMER STATED THE DEALER CALLED TO INFORM HIM, THE PART WAS AVAILABLE. UPDATED 07/03/14

Power Train
Filed Apr 30, 2014WV

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V234000 (POWERTRAIN, STEERING). THE CONTACT STATED THAT THE REPAIRS WERE NOT PERFORMED WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. THE MANUFACTURER WAS NOT CONTACTED.

Power Train
Filed Apr 30, 2014TX

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING ) AND STATED THAT HE WAS CONCERNED FOR HIS SAFETY BECAUSE THE RECALL REPAIRS WERE UNABLE TO BE PERFORMED DUE TO PART UNAVAILABILITY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Power Train
Filed Apr 30, 2014MA

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING ONLY TWO RECALL KITS PER WEEK. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE APRIL OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Power Train
Filed Apr 30, 2014OH

TL- THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) HAD SURPASSED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT BEING SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE DESCRIBED IN THE RECALL. AZ

Power Train
Filed Apr 30, 2014KY

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V234000 (POWER TRAIN, STEERING) BUT HE WAS MADE AWARE THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Power Train
Filed Apr 30, 2014NY

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN AND STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO AND WAS TOLD BY THE LOCAL DEALER THAT HE WAS ON A MASSIVE WAITING LIST. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE A REASONABLE DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Power Train
Filed Apr 30, 2014WA

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE WAS CONCERNED FOR HIS SAFETY BECAUSE THE PARTS WERE NOT AVAILABLE FOR REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/10/14*LJ 06/11/2014 *JS

Power Train
Filed Apr 29, 20144,012 milesOH

WENT TO DEALER FOR REPAIR AFTER RECEIVING NOTICE. ONLY INSPECTED UNIT AND WOULD ORDER PARTS. THEN CALL ME. CALLED ON 3-6-14 AND SAID ONLY HAD 1 OF TWO REQUIRED PARTS.. I RE-CALLED ON THEM ON 3-24-14 AND THEY SAID DID NOT HAVE BOTH PARTS.. *JS

Power Train
Filed Apr 29, 2014IL

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Power Train
Filed Apr 29, 2014KS

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) AND WAS INFORMED BY THE DEALER THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE APPROXIMATE CURRENT MILEAGE WAS 37,000.

Steering
Filed Apr 29, 2014NV

I RECEIVED A SAFETY RECALL NOTICE IN AUGUST 2013 (SAFETY RECALL NOTICE) N28/NHTSA 13V-234. JEEP HAS STILL NOT MADE PARTS AVAILABLE TO FIX THE PROBLEM. AFTER 9 MONTH IT HARD FOR ME TO BELIEVE THEY ARE STILL WAITING FOR PARTS TO FIX MY JEEP. I AFRAID TO TAKE TO JEEP OUT IN FEAR I WILL GET STRANDED. *JS

Power Train
Filed Apr 29, 201412,000 milesVA

I WAS NOTIFIED OF A SAFETY RECALL REGARDING THE TRANSMISSION OIL COOLER TUBE NOTICE N28 BACK IN SEPTEMBER 2013. I IMMEDIATELY CONTACTED MULTIPLE DEALERS TO TRY TO SCHEDULE AN APPOINTMENT TO HAVE THE REPAIR DONE. I WAS TOLD THERE IS A WAITING LIST BECAUSE PARTS ARE NOT AVAILABLE. IT HAS NOW BEEN ALMOST 8 MONTHS SINCE WE TRIED TO GET OUR JEEP REPAIRED. I ASKED THE STATUS NUMEROUS TIMES WITHOUT ANY LUCK OF GETTING ANY ANSWER EXCEPT THE PARTS ARE NOT IN AND WE HAVE YOU ON THE LIST. YOUR HELP IN HOLDING CHRYSLER JEEP ACCOUNTABLE FOR ANY DAMAGES INCLUDING PERSONAL INJURY AND DEATH. I PLAN ON FILING A LAW SUIT IN THE NEAR FUTURE AND WILL SUBPOENA THE NATIONAL TRAFFIC SAFETY ON THIS TOPIC IF NOT RESOLVED WITHIN A MONTH OF THIS SUBMISSION. IGNORING THIS REQUEST PUTS US AT RISK VERY SIMILAR TO THE IGNITION SWITCH RECALL GM IS GOING THROUGH RIGHT NOW AND THAT SEVERAL PEOPLE DIED. I THANK YOU IN ADVANCE FOR ANY HELP YOU CAN PROVIDE. *TR UPDATED 10/22/2014 *JS

Power Train
Filed Apr 28, 2014IL

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALER WAS NOT RECEIVING THE NECESSARY PARTS. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE APRIL OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Power Train
Filed Apr 28, 201412,000 milesVA

I RECEIVED THE TRANSMISSION OIL COOLER TUBE RECALL NOTICE IN SEPTEMBER 2013. I HAVE BEEN TRYING EVER SINCE TO GET THE PART REPLACED, BUT EACH DEALERSHIP RECEIVES ONLY ONE PART PER WEEK BECAUSE THE "PARTS ARE ON RESTRICTION." LAST MONTH I WAS TOLD I WAS NUMBER 76 ON THE WAIT LIST - IF THEY GET ONE PART PER WEEK, I WILL GET MY PART IN OCTOBER 2015, MORE THAN TWO YEARS AFTER THE RECALL NOTICE WAS ISSUED. THIS DEMONSTRATES A COMPLETE LACK OF COMMITMENT TO SAFETY ON CHRYSLER'S PART -- THEY ARE COMFORTABLE WITH THOUSANDS OF PEOPLE DRIVING WITH A FAULTY PART FOR MORE THAN TWO YEARS. PLEASE DO WHATEVER IS POSSIBLE TO FORCE CHRYSLER TO PRODUCE ALL OF THE PARTS NECESSARY TO SATISFY THE RECALL IMMEDIATELY. *JS

Power Train
Filed Apr 28, 2014CO

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME TO REPAIR. THE DEALER CONTINUOUSLY STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Apr 28, 2014NJ

TL* THE CONTACT OWNS 2012 JEEP WRANGLER. THE CONTACT RECEIVED THE RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 13V234000(POWER TRAIN, STEERING). THE CONTACT STATED THAT REPAIRS WERE NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED TO THE CONTACT THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT CONTACTED.

Steering
Filed Apr 28, 2014MI

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER INFORMED THE CONTACT THAT THE REMEDY PART WOULD NOT BE AVAILABLE FOR 72 WEEKS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Power Train
Filed Apr 28, 2014OH

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) AND WAS INFORMED BY THE DEALER AND MANUFACTURER THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

Power Train
Filed Apr 27, 2014HI

JEEP RECALL THIS VEHICLE, ASK ME TO CAME IN TO REPLACE THE PART ON NOV 15, 2013, ONE PROBLEM AS OF APRIL 27,2014, THE PART HAS NOT COME IN, DEALER CAN'T GET THE PART ONE CAN ORDER ONE A WEEK AND THEY MAY OR MAYNOT GET IT. WHAT CAN BE DONE TO GET THE JEEP COMPANY TO FIX THE PROBLEM WITHOUT WAIT FOR MONTHS OR YEARS. *TR

Power Train
Filed Apr 25, 2014DE

TL* THE CONTACT OWNS 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE WAS VERY CONCERNED FOR HIS SAFETY SINCE THE PARTS FOR NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) WERE STILL NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. THE CURRENT MILEAGE WAS 13,700.

Power Train
Filed Apr 24, 2014MI

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR THE PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Power Train
Filed Apr 23, 201430,000 milesCA

ON HILL WITH PEDESTRIANS ALL AROUND I STOPPED VEHICLE, PLACED IT IN PARK, TURNED KEY OFF. THEN I ROTATED OUT THE DOOR RELEASING THE BRAKE. VEHICLE ROLLED BACKWARDS DOWN HILL WITH PEOPLE DIVING OUT OF THE WAY. MANAGED TO ROTATE BACK INTO POSITION AND STOP VEHICLE IN ABOUT 20 FEET. STARTED MOTOR MOVED VEHICLE FORWARD, ENGAGED PARK WHICH THEN WORKED AND SET EMERGENCY BRAKE. AFTER THAT I MADE SURE THAT PARK CORRECTLY ENGAGED BEFORE GETTING OUT OF POSITION. ON A SECOND OCCASION ON THE SAME DAY PARK FAILED TO ENGAGE, HOWEVER I WAS PREPARED AND IT ONLY ROLLED BACKWARDS A FEW INCHES. SINCE THE FAILURE TO COMPLETELY ENGAGE PARK NEARLY INJURED PEOPLE BEHIND ME, AND IF I HAD FAILED TO GET TO THE BRAKE WAS HEADED OFF A CLIFF WITH MY WIFE IN IT, MY FIRST STOP WAS TO THE JEEP FACTORY WARRANTY STATION AT HOME. VEHICLE WAS TRAILERED BACK HOME. THE DEALERSHIP COULD NOT DUPLICATE THE FAILURE SO FIXED NOTHING. BOTH TIMES PARK FAILED YOU COULD HEAR THE PARKING PAWL RATCHETING. *TR

Power Train
Filed Apr 22, 201411,262 milesTX

I AM STILL ATTEMPTING TO GET RECALL N28 (TRANS OIL COOLER TUBE PART CBRAN281AA) AND AM TOLD THERE IS NO LONGER A LIST (TOO LONG) AND THAT CHRYSLER NOW ONLY RELEASES ONE PART EVERY 14 DAYS TO THE DEALER FOR THE RECALL. I AM TOLD TO CALL THE DEALER EVERY 14 DAYS TO CHECK, BUT THEY SAID IT WILL BE A LONG TIME. HOW IS THIS AN ACCEPTABLE RECALL FIX TO NHTSA? AT THIS RATE THE RECALL WILL OUTLIVE THE VEHICLES AND THE SAFETY RISK (FIRE) IS ASSUMED TOTALLY BY THE CONSUMER. FROM THE ONLINE FORUMS IT APPEARS THIS IS HAPPENING ALL OVER THE COUNTRY. I THINK THIS IS UNACCEPTABLE AND NEEDS REGULATORY INTERVENTION. *TR

Power Train
Filed Apr 22, 2014VA

I RECEIVED A RECALL NOTICE, N28- POWER TRAIN: AUTOMATIC TRANSMISSION: COOLING UNIT AND LINES, FROM CHRYSLER IN EARLY OCTOBER 2013 I BELIEVE. SINCE THAT TIME, I HAVE CONTACTED MY LOCAL DEALERSHIP NUMEROUS TIMES, FAIR OAKS CHRYSLER JEEP DODGE, AND THEY CONTINUE TO SAY THAT CHRYSLER IS ONLY PROVIDING A SMALL NUMBER OF REPLACEMENT PARTS TO EACH DEALERSHIP EVERY FEW WEEKS. SO I HAVE BEEN PUT ON A CUSTOMER WAITING LIST, WHO ARE AT THE MERCY OF CHRYSLER TO SEND PARTS. I MAY NOT KNOW MUCH ABOUT CARS, BUT I HAVE TO SAY I'M VERY CONCERNED ABOUT THE RECALL OF A TRANSMISSION HOSE THAT MAY CAUSE A LOSS IN FLUID AND TRANSMISSION FUNCTION. IT HAS BEEN 7 MONTHS SINCE THIS RECALL WAS ANNOUNCED BY CHRYSLER AND THERE STILL AREN'T NEARLY ENOUGH PARTS TO FIX ALL THE JEEPS AFFECTED, WHICH IS COMPLETELY RIDICULOUS AND UNACCEPTABLE! *TR

Power Train
Filed Apr 22, 2014MI

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V234000 (POWER TRAIN, STEERING) BUT WAS MADE AWARE THAT PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED THE FAILURE...UPDATED 06/04/2014*BF THE CONTACT STATED THE DEALERSHIP ONLY RECEIVES 3 PARTS A MONTH TO REPAIR VEHICLES. UPDATED 06/06/2014 *JS

Power Train
Filed Apr 22, 2014NJ

I RECEIVED A NOTIFICATION A FEW MONTHS AGO OF A RECALL ON THE TRANSMISSION OIL COOLER TUBE WHICH COULD LEAD TO A CRASH. I CONTACTED MY DEALER & HAVE BEEN WAITING FOR AN APPOINTMENT TO ADDRESS THIS RECALL. AS OF MY LAST CONVERSATION WITH HIM A FEW DAYS AGO, HE INFORMED ME THAT IT WOULD BE AT THE VERY LEAST 9 MONTHS BEFORE HE COULD SCHEDULE AN APPOINTMENT, THAT HE WAS NOT RECEIVING THE PARTS FROM JEEP. IN THE INTERIM MY 17 YEAR OLD DAUGHTER IS DRIVING AN UNSAFE VEHICLE WHICH JEEP ITSELF ISSUED A RECALL FOR AND THEY ARE APPARENTLY NOT HONORING THIS RECALL, AND ARE UNCONCERNED THAT THEY ARE PUTTING THEIR CUSTOMERS IN DANGER.

Power Train
Filed Apr 21, 2014FL

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT WAS CONCERNED FOR HIS SAFETY BECAUSE THE PARTS NEEDED TO COMPLETE THE REPAIR UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) WAS STILL NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS 20,000.

Steering
Filed Apr 21, 2014TX

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT WAS CONCERNED FOR SAFETY BECAUSE THE PARTS NEEDED TO SERVICE THE VEHICLE UNDER RECALL NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) WERE STILL NOT AVAILABLE. THE DEALER WAS CONTACTED AND THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Apr 16, 2014TX

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT SHE RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) IN JANUARY 2014. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE SERVICED BUT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

Steering
Filed Apr 14, 2014NC

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V234000 (POWER TRAIN , STEERING) HOWEVER, HE WAS MADE AWARE THAT THE PARTS WERE NOT AVAILABLE TO COMPLETE THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Power Train
Filed Apr 14, 20148,000 milesTX

I RECEIVED A RECALL NOTIFICATION FROM CHRYSLER SEVERAL MONTHS AGO REGARDING THE TRANSMISSION OIL COOLER TUBE. RECALL N28/NHTSA 13V-234. I HAVE CALLED RIVER OAKS JEEP AND CHRYSLER EVERY MONTH SINCE RECEIPT AND THEY SAID THEY DO NOT HAVE THE PARTS TO MAKE THE REPAIR. THEY SAID THAT CHRYSLER HAS NOT SENT THEM THE TUBE AND THEY HAVE SUCH A LONG RUNNING LIST THAT THEY QUIT TAKING NAMES. MY 17 YEAR OLD DRIVES THIS CAR AND IF IT IS IN ANY WAY UNSAFE THIS IS A HUGE PROBLEM! IF THIS WILL CAUSE A TRANSMISSION PROBLEM AFTER THE WARRANTY IS OUT, THIS WILL BE ANOTHER ISSUE. PLEASE ADVISE. *JS

Power Train
Filed Apr 12, 2014TX

RECEIVED RECALL FOR A POTENTIAL TRANSMISSION COOLER LINE FAILURE. MULTIPLE DEALERS HAVE BEEN UNABLE TO GET THE PARTS NEEDED FROM THE MANUFACTURER, WITH BACKLOG AT MY CURRENT DEALER OF ALMOST A YEAR. AS THIS COULD POTENTIALLY CAUSE TRANSMISSION FAILURE AND POTENTIAL FIRE, IT SEEMS CHRYSLER IS NOT SUFFICIENTLY PURSUING EFFORTS TO IMPROVE PART AVAILABILITY, LIMITING EACH DEALER TO ONE PART EVERY 7 - 10 DAYS. *JS

Steering
Filed Apr 11, 2014MA

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE LOCAL DEALER INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE AND A SECOND DEALERSHIP STATED THAT THEY ARE GOING TO REPAIR THE NEW MODELS FIRST. THE VEHICLE DID NOT EXPERIENCE THE FAILURE.

Steering
Filed Apr 11, 2014AZ

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V234000 (POWER TRAIN, STEERING) AND WAS MADE AWARE THAT PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED THE FAILURE...UPDATED 05/09/14 *BF

Power Train
Filed Apr 10, 2014CT

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN ID NUMBER 13C234000 (POWERTRAIN, STEERING) SEPTEMBER 2013; HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THERE ARE NO FAILURES AT THIS TIME.

Steering
Filed Apr 10, 2014FL

I HAVE RECEIVED NOTICES FROM CHRYSLER REGARDING MY JEEP WRANGLER RECALL N28/NHTSA 13V-234. I HAVE CONTACTED CHRYSLER ON NUMEROUS OCCASIONS AND ORDERED THE REPLACEMENT PART ON FEB 14, 2014. AS OF THIS MORNING IT WAS STILL NOT AVAILABLE AND THE DEALER TOLD ME DIRECTLY THAT THEY ARE ONLY ALLOWED TO ORDER 1 PART EVERY 2 WEEKS AND THAT THERE WERE ABOUT 50 PEOPLE WAITING. IF THIS IS THE CASE AND MY SAFETY IS IN JEOPARDY I'M CURIOUS AS TO HOW SERIOUS CHRYSLER IS TAKING THIS IF AT THIS POINT 50 PEOPLE HAVE TO WAIT ABOUT 2 YEARS TO HAVE THIS RESOLVED? PLEASE LET ME KNOW. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Jeep Wrangler → · Every Wrangler year → · How the figures are calculated →