Page 11 of 17 · complaints 501–550 of 836

2012 Jeep Wrangler complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Power Train
Filed Jul 18, 2014TX

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE.

Structure › Body
Filed Jul 16, 201425,000 milesPA

REAR GATE STOPPER FAILED & BROKE OFF WHEN REAR GATE WAS OPENED ON A REASONABLY FLAT SURFACE, FORCING GATE TO RAPIDLY OPEN MUCH WIDER THAN NORMAL, WHICH ALSO BROKE THE PLASTIC INTERIOR COMPONENTS AND PLASTIC HINGE COVERS. *TR SAFETY CONCERNS ARE: THE METAL STOPPER SNAPPING AND HITTING SOMEONE / HAVING JAGGED EDGE WHEN IT SNAPS. THE REAR GATE UNEXPECTEDLY SWINGING OPEN WIDER THAN EXPECTED AND HITTING SOMEONE. WHEN THE STOPPER SNAPPED IT WAS RATHER SUDDEN & THE GATE REALLY SWUNG OPEN QUICKLY IN A WAY WHICH COULD HURT A CHILD OR ELDERLY PERSON IF THEY WERE STANDING NEAR THE VEHICLE.

Power Train
Filed Jul 7, 2014SC

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 13V234000 ( POWER TRAIN , STEERING) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Power Train
Filed Jul 7, 2014SC

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN, STEERING) HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Jul 3, 2014TN

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTICE IN DECEMBER OF 2013 FOR NHTSA CAMPAIGN NUMBER: 13V2340000 (POWER TRAIN, STEERING). THE CONTACT WAS PLACED ON A WAITING LIST IN JANUARY OF 2014 TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER STATED THAT THE SUPPLIER CAN ONLY PRODUCE A CERTAIN NUMBER OF PARTS AND THE DEMAND EXCEEDED THE SUPPLY. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Jul 1, 2014MD

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE WAS CONCERNED FOR HIS SAFETY SINCE THE PARTS WERE STILL NOT AVAILABLE IN ORDER TO REPAIR RECALL NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXPERIENCE THE FAILURE. THE VEHICLE CURRENT MILEAGE WAS 35,000.

Engine
Filed Jun 29, 201412,599 milesKY

THE ENGINE HAS ALWAYS HAD A TICKING SOUND. IT'S BEEN EVALUATED AS A HEAD REPLACEMENT. THE ENGINE LIGHT HAS BEEN ON FOR MONTHS. MISFIRE #2 CYLINDER IS THE CODE. *TR

Power Train
Filed Jun 25, 2014VA

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING ONE PART PER MONTH. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE JUNE OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Power Train
Filed Jun 24, 2014FL

WE ARE STILL WAITING ON THE DEALER TO CALL US FOR THE RECALL ON THE TRANSMISSION OIL COOLER TUBE. WE HAVE TAKEN THE VEHICLE DOWN TO THEM TWICE AND THEY KEEP TELLING US THAT THE PART IS ON ORDER. WE NOW HAVE THREE OF THE SAFETY CARDS FROM YOU AND NO RESOLUTION. THE DEALER IS NEW SMYRNA CHRYSLER. WHAT DO WE NEED TO DO TO GET THE JEEP CORRECTED. WE WOULD APPRECIATE YOUR RESPONSE AS SOON AS POSSIBLE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Power Train
Filed Jun 18, 2014NC

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN, STEERING. THE CONTACT FELT THAT THE REPAIR WAS NOT BEING TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Jun 16, 201417,000 milesCO

IGNITION SWITCH ? I WAS DRIVING WITH MY FAMILY AND THE CAR SHUT ITSELF OFF. THE ENGINE STOPPED, THE DASH PANEL FLICKERED, AND THEN I LOST ALL POWER. THE BRAKES STARTED LOSING PRESSURE AND MY SWAYBAR DISCONNECT BECAME DISCONNECTED. 1.5 SECONDS LATER THE JEEP CAME ALIVE AND I HAD ALL THE LIGHTS ON THE DASH LIGHT UP WITH WARNING BELLS LIKE YOU DO WHEN YOU START THE VEHICLE. THIS HAPPENED 13 OR SO TIMES ON THE WAY HOME. IT'S CURRENTLY AT THE DEALER GETTING FIXED. WHILE I WAS THERE THIS MORNING THERE WERE 3 OTHERS WITH CHRYSLER GROUP VEHICLES WITH THE SAME PROBLEM. THE JEEP FORUMS ALSO HAVE SEVERAL POSTS ABOUT THIS. *TR

Unknown or Other
Filed Jun 15, 2014OH

I HAVE BEEN WAITING FOR THIS PART (TRANSMISSION OIL COOLER TUBE) SINCE LAST JULY. I CALLED IMMEDIATELY TO HAVE IT ADDRESSED BY MY DEALER AND THEY PUT ME ON A WAITING LIST. ALMOST A YEAR LATER (AND SEVERAL PHONE CALLS DURING THIS YEAR TO THEM) I AM STILL ON THAT WAITING LIST. MY RECALL STATES: "...OPERATING THE VEHICLE WITH INSUFFICIENT TRANSMISSION FLUID MAY CAUSE DAMAGE TO THE TRANSMISSION AND A LOSS OF TRANSMISSION FUNCTION WHICH MAY INCREASE THE RISK OF A CRASH." I AM SUPPOSED TO BE OKAY WITH THIS? I TRIED TO TRADE IT IN FOR A NEWER MODEL, BUT THE DEALER DID NOT GIVE ME A DECENT DEAL. MY JEEP IS ONLY A YEAR OLD. *JS

Power Train
Filed Jun 10, 2014NV

TL* THE CONTACT OWNS 2012 JEEP WRANGLER. THE CONTACT RECEIVED THE NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V234000 (POWERTRAIN, STEERING). THE CONTACT STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM.

Electronic Stability Control (esc)
Filed Jun 9, 2014100 milesCO

2012 JEEP WRANGLER 4DR RUBICON 2 PROBLEMS THE 6 SPD TRANSMISSION SHIFTER BOUNCES ALL OVER ON LIGHT OFF ROAD USE HAVE CRACKED MY KNUCKLES SEVERAL TIMES TRYING TO TAKE HOLD OF THE SHIFTER. DEALER SAYS THAT'S THE WAY THEY ARE(???) ALSO THE ELECTRONIC STEERING CONTROL COMES ON AT ALL DIFFERENT SPEEDS EVEN CHANGING LANES AT UNDER 25 MPH. THE DEALER REPLACED THE SENSOR IN THE CENTER CONSOLE AND ALIGNED IT 3 TIMES BUT STILL DOES IT. *TR

Power Train
Filed Jun 9, 2014NM

2012 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO TRANSMISSION OIL COOLER TUBE RECALL ISSUES. *SMD THE CONSUMER STATED EVERY FEW MONTHS HE AND HIS WIFE RECEIVE THE SAME RECALL NOTICE. HOWEVER, THE PARTS WERE NOT AVAILABLE. *JB

Steering
Filed Jun 7, 201447,069 milesTX

TRAVELING AT APPROX. 30MPH ON CITY STREET. STRUCK ROUGH AREA OF ROAD WITH SUDDEN LOSS OF STEERING CONTROL AND EXTREME SHAKING OF FRONT END. UNABLE TO CONTROL VEHICLE AT SPEEDS OVER 10MPH OR TURN. INSPECTION BY SERVICE PROVIDER REVEALED SHEARING OF FACTORY WELDS ON RIGHT FRONT STABILIZER BAR. REQUIRED REPLACEMENT OF FRONT AXLE, STEERING DAMPER AND RIGHT STABILIZER BAR. VEHICLE IS USED FOR PASSENGER TRAVEL ONLY ON STREETS/HIGHWAYS, NO OFF ROAD USE. NO PRIOR ACCIDENTS. *TR

Steering
Filed Jun 6, 201423,640 milesKS

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT THE STEERING WHEEL BECAME EXTREMELLY HARD TO MANEUVER. ALSO, THE CONTACT MENTIONED THAT THE TRANSMISSION WOULD SLIP OUT OF THIRD GEAR. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN AND STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,640.

Power Train
Filed Jun 6, 2014AL

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE HER VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING ONE PART PER MONTH. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE JUNE OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DR

Power Train
Filed Jun 5, 2014DE

2012 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO TRANS OIL COOLER TUBE INSTALLATION. *SMD THE CONSUMER WAS UNABLE TO GET THE RECALL RECTIFIED, DUE TO LACK OF PARTS. THE DEALER INFORMED THE CONSUMER THEY WERE ONLY GETTING ONE OIL COOLER AT A TIME. *JB

Steering
Filed Jun 4, 2014TX

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN 13V234000 (POWER TRAIN , STEERING) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THERE WERE NO FAILURES AND THE VIN WAS NOT AVAILABLE.

Power Train
Filed Jun 4, 2014LA

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTICE UNDER NHTSA CAMPAIGN ID NUMBER 13V23400 (POWER TRAIN , STEERING); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THERE WERE NO FAILURES AT THIS TIME.

Visibility/Wiper
Filed Jun 3, 201431,000 milesOH

A SMALL STORM MANIFESTED WHILE DRIVING THE VEHICLE WITH THE TOP DOWN. THE VEHICLE WAS PULLED OFF THE ROAD TO PUT ON THE SOFT TOP. AT THAT TIME I REALIZED THAT I NO LONGER HAD HEADLIGHTS, TURN SIGNALS, OR WINDSHIELD WIPER CAPABILITIES. THE ISSUES WERE DISCOVERED TO BE A RESULT OF A MALFUNCTIONING CLOCK SPRING. DAIMLER CHRYSLER HAS REFUSED TO ADDRESS THE SAFETY CONCERN OF THEIR FAULTY CLOCKSPRING THAT CAN CAUSE FAILURE OF THE VEHICLE'S HEADLIGHTS, TURN SIGNALS, AND WINDSHIELD WIPER CAPABILITIES. THERE IS NO INDICATOR ON THE DASHBOARD TO ALERT THE DRIVER THAT THESE CAPABILITIES ARE NO LONGER AVAILABLE. *TR

Engine
Filed Jun 3, 2014CO

I RECEIVED A SAFETY RECALL NOTICE FOR MY VEHICLE OVER 4 MONTHS AGO. I'VE BEEN TRYING EVER SINCE TO HAVE MY CAR REPAIRED BUT CONTINUE TO BE TOLD THAT JEEP HAS PUT A HOLD ON THE PART. THAT THE PART IS OUT OF STOCK NATIONWIDE, ETC. I'M VERY WORRIED ABOUT THE SAFETY OF MY VEHICLE. *TR

Power Train
Filed Jun 2, 2014TX

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN, STEERING). THE CONTACT STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT CONTACTED.

Power Train
Filed May 27, 2014WA

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE WAS CONCERNED FOR HIS SAFETY BECAUSE THE PARTS WERE NOT AVAILABLE FOR THE NECESSARY REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXHIBITED THE FAILURE. THE CURRENT MILEAGE WAS 26,000. STATUS UPDATE. UPDATED 06/05/14 UPDATED 8/14/14*CN UPDATED 08/26/2014 *JS

Engine
Filed May 26, 201425,000 milesWV

THIS MAKES THE 2ND CYLINDER HEAD I'VE HAD TO HAD REPLACED ON MY JEEP. FIRST AT APX. 25000 AND 2ND HEAD AT APX. 58000 IN MAY OF 2014. ALSO AFTER THE FIRST CYLINDER HEAD, THE OIL PUMP WENT BAD. VERY DISAPPOINTED IN CHEAP PARTS. *TR

Power Train
Filed May 23, 2014OH

I OWN A 2012 JEEP WRANGLER. I ATTEMPTED TO HAVE MY VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING ONE PART WEEK. I STARTED CALLING THE DEALER IN JANUARY AND MY JEEP IS STILL NOT FIXED AND IT IS THE END OF MAY! *TR

Power Train
Filed May 20, 2014NJ

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING). THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED THAT THERE WAS A DELAY. THERE WERE NO FAILURES AT THIS TIME.

Power Train
Filed May 19, 2014PA

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE HER VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING ONE PART EVERY TWO WEEKS. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNEOF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MAY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Power Train
Filed May 15, 2014RI

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NUMBER: 13V234000 (POWER TRAIN AND STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE SEVERAL MONTHS AGO. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE PARTS WOULD BE AVAILABLE TO COMPLETE THE RECALL REPAIR. THERE WERE NO FAILURES AT THIS TIME.

Power Train
Filed May 15, 2014FL

TL*THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE MAY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THERE WERE NO FAILURES AT THIS TIME.

Power Train
Filed May 15, 2014NV

TL*THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN AND STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE SEVERAL MONTHS AGO. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE RECALL REPAIR WOULD BE PERFORMED. THERE WERE NO FAILURES AT THIS TIME.

Power Train
Filed May 13, 2014PA

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

Power Train
Filed May 12, 2014TN

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE REPAIRING ONE VEHICLE PER MONTH. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MAY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Power Train
Filed May 12, 2014NJ

I RECEIVED MY FIRST RECALL NOTICE FOR THE DEFECTIVE TRANSMISSION OIL COOLER TUBE OVER SIX MONTHS AGO AND CONTACTED JEEP OF PARAMUS NEW JERSEY TO SCHEDULE THE REPLACEMENT PARTS TO BE INSTALLED. I WAS TOLD THE REPLACEMENT PARTS ARE ON BACK ORDER AND I WOULD RECEIVE A CALL WHEN THEY COME IN. I HAVE CALLED EVERY MONTH FOR OVER SIX MONTHS TO OBTAIN AN UPDATE ON THESE PARTS. IN THE MEANTIME,I HAVE RECEIVED ANOTHER RECALL NOTICE. I CALLED JEEP PARAMUS TODAY TO CHECK THE STATUS OF THE PARTS AND WAS TOLD THAT I HAVE TO WAIT AT LEAST ANOTHER THREE MONTHS. IN THE RECALL LETTER, IT CLEARLY STATES THAT SHOULD THE DEFECTED TUBE LEAK, IT CAN CAUSE MAJOR DAMAGE AND POSSIBLY A CRASH. THIS IS VERY TERRIFYING AND DISTURBING TO ME THAT IF THIS PART CAN CAUSE DEATH, WHY IS THE COMPANY NOT TAKING THIS MATTER SERIOUSLY. I DRIVE MY CAR EVERY SINGLE DAY FOR WORK AND PERSONAL USE. THIS IS ABSOLUTELY UNACCEPTABLE AND I WOULD LIKE IMMEDIATE ACTION TO BE TAKEN ON THIS MATTER. PLEASE ADVISE ME OF MY RIGHTS AND WHAT ACTIONS THAT I CAN TAKE TO RECTIFY THIS MATTER IMMEDIATELY. I THANK YOU IN ADVANCE FOR YOUR TIME AND PATIENCE IN THIS MATTER. I AWAIT YOUR PROMPT RESPONSE. HAVE A GREAT DAY. *TR

Engine
Filed May 9, 201423,000 milesTX

THE CHECK ENGINE LIGHT CAME ON ,, TOOK TO DEALER AND THEY HAD TO REPLACE BOTH HEADS. AND ONE OF THE HEADS THEY PUT ON WAS BAD AND I AM STILL WAITING FOR THEM TO GET ANOTHER HEAD AND I HOPE IT WILL BE A GOOD ONE, MY JEEP HAS BEEN AT THE DEALER FOR ALMOST 2 MO. AND I STILL DON'T HAVE IT BACK YET AND ITS COSTING ME A LOT OF MONEY TO RENT A CAR. I WILL TRADE IT IN THIS YEAR IF I DO GET IT BACK,,, LOOKING AT A GMC 4/W/D. *TR

Power Train
Filed May 9, 2014WA

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V234000 (POWER TRAIN, STEERING) BUT WAS MADE AWARE THAT PARTS WERE NOT AVAILABLE AND THE REPAIR WAS UNABLE TO BE PERFORMED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Unknown or Other
Filed May 9, 2014LA

I'VE CALLED ABOUT HAVING THE SAFETY RECALL N28/NHTSA 13V-234 TAKEN CARE OF SINCE DECEMBER 2013 AND MY DEALERSHIP CONTINUES TO CHOOSE NOT TO ADDRESS THIS. *TR

Engine
Filed May 8, 201426,000 milesWA

AT 26,000 MILES THE CHECK ENGINE LIGHT CAME ON. I TOOK IT TO THE DEALERSHIP, THEY RESET THE LIGHT AND TOLD ME THE 4TH CYLINDER MISFIRED, BUT EVERYTHING IS FINE NOW. ONE WEEK LATER IT DID IT AGAIN. NOW THEY ARE TELLING ME IT NEEDS A NEW CYLINDER. AFTER READING THE OTHER POSTINGS, IT WILL BE SOLD ASAP. I AM NOT CHANCING GOING OVER THE 36000 MILE WARRANTY AND HAVING IT HAPPEN AGAIN. NOPE... IT'S GONE... I AM VERY SAD BECAUSE I LOVE MY JEEP. :-( *TR

Power Train
Filed May 8, 2014CA

I RECEIVED FIRST RECALL NOTICE 9/2013 AT WHICH TIME I CALLED BOB BAKER IN CARLSBAD, CA. AND WAS TOLD THEY HAD TO ORDER PARTS. I KEEP GETTING NOTICE FROM CHRYSLER, SAFETY RECALL N28/ NHTSA 13V-234 TRANSMISSION OIL COOLER TUBE. BOB BAKER JEEP DEALER KEEP TELLING ME THEY STILL DO NOT HAVE PARTS. WHAT CAN I DO ABOUT THIS? HOW LONG DO I NEED TO WAIT BEFORE THIS CAN BE TAKEN CARE OF. *TR

Power Train
Filed May 8, 20149,000 milesOH

WE HAVE CONTACTED PARKWAY FORD LINCOLN IN DOVER, OHIO SEVERAL TIMES REGARDING THE RECALL ON OUR JEEP WRANGLER FOR THE TRANSMISSION OIL COOLER TUBE. THEY LOOKED AT IT ON 11/7/2013 AND SAID IT NEEDS REPLACED AND THEY WOULD CALL US WHEN THEY GOT ONE. I HAVE RECEIVED 2 MORE NOTICES AND CALLED THEM AFTER EACH NOTICE AND THEY STILL SAY THEY DO NOT HAVE IT. I AM CONCERNED WITH THE SAFETY OF MY JEEP SINCE IT NEEDS REPLACED AND THEY JUST KEEP PUTTING ME OFF AND SAYING THEY CANNOT GET THE PART. THEY ARE SAYING THAT THEY ARE ONLY ABLE TO ORDER 1 EVERY 2 WEEKS BUT EVEN IF THAT IS THE CASE, THIS HAS BEEN GOING ON NOW FOR 6 MONTHS. I DON'T KNOW WHAT ELSE I CAN DO TO REMEDY THE SITUATION. *TR

Power Train
Filed May 7, 2014GA

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT THE PARTS NEEDED TO COMPLETE THE REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

SteeringCrash1 injured
Filed May 7, 201420,000 milesCA

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 65 MPH, THE STEERING WHEEL HAD BECAME DETACHED AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE BEGAN DRIFTING TO THE LEFT AFTER TRAVELING OVER A ROAD BUMP AND THE CONTACT CRASHED INTO A CONCRETE BARRIER. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE SHOULDER BUT WAS NOT TRANSPORTED TO THE HOSPITAL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

Power Train
Filed May 7, 2014CO

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL LETTER DECEMBER 2013. THE DEALER ADVISED THAT THE PART FOR THE RECALL REPAIR WOULD BECOME AVAILABLE IN 2015. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

Power Train
Filed May 6, 201412,000 milesCA

UNDER RECALL N28/NHTSA 13V-234 TRANSMISSION OIL COOLER TUBE I CONTACTED CENTRAL VALLEYCHRYSLER-DODGE-JEEP IN MODESTO CALIFORNIA ABOUT THE REPAIR. THEY INDICATED THEY WOULD ORDER THE PARTS AND THE REPAIR WOULD BE SCHEDULED FOR DECEMBER 2014 OR JANUARY 2015. THIS IS A SEVEN TO EIGHT MONTH DELAY TO EGT A RECALL REPAIR MADE. *TR

Power Train
Filed May 6, 2014PA

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING ONE PART EVERY TWO WEEKS. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MAY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed May 5, 2014CT

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

Power Train
Filed May 5, 2014DE

I RECEIVED FIRST RECALL NOTICE (NOTIFICATION CODE N28) IN JUNE 2013. CONTACTED DEALER AND WAS PUT ON "WAIT LIST" FOR PART. I HAVE RECEIVED 2 MORE RECALL NOTICES. CALLS TO DEALER RESULT IN BEING TOLD THAT CHRYSLER IS NOT SUPPLYING ENOUGH PARTS FOR THE REPAIR AND MY WAIT WILL BE ANOTHER 6 MONTHS MINIMUM ( AS OF MAY 2014 ). CALLS TO ANOTHER DEALER CONFIRMS THAT THEY RECEIVED 2-3 PARTS PER MONTH FOR REPAIR RESULTING IN WAIT LIST OF MONTHS. *TR

Power Train
Filed May 5, 201432,000 milesWA

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT MENTIONED THAT HE NOTICED THAT TRANSMISSION FLUID WAS LEAKING FROM THE VEHICLE. THE CONTACT MENTIONED THAT HE RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) AND WAS AWAITING FOR THE PARTS TO BECOME AVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION OIL COOLER TUBER CAME IN CONTACT WITH THE POWER STEERING RETURN TUBE WHICH CAUSED THE LEAK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 32,000.

Power Train
Filed May 5, 2014WA

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE HER VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING ONE PART EVERY PER WEEK. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE MAY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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