MY CHECK ENGINE LIGHT CAME ON. THE CODES WERE P0441 AND P0445, BOTH HAVING TO DO WITH THE EVAP SYSTEM. *TR
2012 Jeep Wrangler complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
THE FUEL CODE SHOWS INCOMPLETE AND FAILS TO RESET. *TR
2012 JEEP WRANGLER SPORT 3.6L VEHICLE DOES NOT START AT RANDOM. VEHICLE HAS STALLED AT HIGHWAY SPEEDS. ALL ELECTRICAL WILL TURN ON BUT JEEP WILL NOT CRANK OVER OR MAKE ANY ATTEMPT TO START. WIPERS TURN ON, THEIR OWN. BATTERY, AND STARTER HAVE BOTH BEEN CHECKED. EVIDENCE LEADS TO FAULTY TIPM SENSOR BUT BECAUSE THE CHRYSLER DEALERSHIP CAN NOT DUPLICATE THE ERROR AFTER 5 TRIES THEY SAID THEY CAN NOT REPLACE THE TIPM. DEALERSHIP STATES THEY CAN NOT JUST THROW PARTS AT IT TO FIX THE ISSUE EVEN WITH HUNDREDS TO THOUSANDS OF OTHER CHRYSLER PRODUCTS HAVING THE SAME ISSUE. *TR
BAD LEFT HEAD, KNOWN PROBLEM WITH PENTASTAR ENGINE. CHECK ENGINE LIGHT CAME ON. CODES INDICATED MISFIRE ON CYLINDERS. INSPECTION REVEALED A BAD LEFT HEAD. *TR
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT BELT STRAP SEPARATED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 142,000.
I WAS GETTING OFF OF THE HIGHWAY FROM ABOUT AN HOUR COMMUTE HOME WHEN THE DRIVER DOOR CAUGHT ON FIRE. I PUT THE VEHICLE IN PARK, I TRIED TO UNLOCK THE DRIVER DOOR TO GET OUT, AND I COULDN'T. TRIED TO GET OUT THE PASSENGER, COULDN'T. I TOOK OFF MY JACKET, AND TRIED TO SMOTHER THE FIRE. IT DIDN'T WORK. I CRAWLED OUT THE BACK DOOR (NOT LOCKED FOR SOME REASON). PEOPLE STOPPED TO HELP, WE WERE ABLE TO OPEN THE DRIVER DOOR FROM THE OUTSIDE AND THREW SNOW IN THE DOOR UNTIL THE FIRE STOPPED. FIREFIGHTERS THEN DISASSEMBLED THE DOOR TO MAKE SURE THE FIRE REALLY WAS OUT. MY CAR WAS TOWED TO A SHOP. *TR
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V234000 (POWER TRAIN, STEERING) AND 14V631000 (ELECTRICAL SYSTEM, VISIBILITY); HOWEVER, THE PARTS TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
VEHICLE HAS NO HEAT ON DRIVER SIDE VENT AND FLOOR VENTS, COLD AIR COMES OUT AS IF THE A/C IS ON. AS TIME HAS PASSED COOL AIR ON FRONT WINDOW DEFROSTER AS WELL AS CENTER AND PASSENGER VENTS. VEHICLE IS WARMED UP WHEN TRYING TO TURN HEAT ON WITH NO POSITIVE RESULTS. ONLINE JEEP FORUMS LIST THIS AS A PROBLEM TO JEEP WRANGLERS. DEALERSHIP STATED THEY ARE UNAWARE OF THIS PROBLEM. THIS IS A SAFETY ISSUE TO DEFROST WINDOWS FOR VISIBILITY, AND SHOULD BE A RECALL. VEHICLE IS ALMOST 3 YEARS OLD. *TR
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED TO 90 MPH. THE CONTACT HAD TO SHIFT INTO NEUTRAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
THE (RHD) VEHICLE CHECK ENGINE LIGHT AND TRACTION CONTROL (SKID) LIGHT COME ON REGULARLY WHILE DRIVING STRAIGHT ON DRY ROADS AND WHEN THE TRACTION CONTROL LIGHT IS ON IT CAUSES THE VEHICLE TO SLOW SPEED. WHEN DRIVING OVER 40 MPH, IT TAKES A WHILE TO GAIN SPEED AND IF YOU LET OFF GAS IT JERKS LIKE YOU ARE DRIVING A STANDARD TRANSMISSION. I RECENTLY HAD THE POWERTRAIN CONTROL MODULE REPLACED COSTING MYSELF OVER $600 AND IT STILL DOES THE SAME THING. I HAVE MADE A STOP AT A STOP SIGN BEFORE AND THIS JEEP DIED AND STARTED RIGHT BACK. OCCASIONALLY THE GASCAP LIGHT COMES ON AND STAYS FOR A COUPLE DAYS AND THEN GOES AWAY. ANOTHER STRANGE THING THAT HAPPENS A LOT IS THE TEMPERATURE ON DASH IS SET TO FAHRENHEIT, BUT OFTEN I HAVE TO CHANGE IT BACK BECAUSE I WILL LOOK AND ITS SHOWING CELSIUS. THE MOST RECENT THING THAT HAPPENED SCARED EVEN MY CHILDREN. I HAD JUST TOOK OFF AT A 4-WAY INTERSECTION ON HIGHWAY AND WHILE GAINING SPEED WITH NO LIGHTS ON, I REACHED ABOUT 40 MPH AND IT JUST JERKED AS HARD AS IT COULD AND THEN CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT COME ON CAUSING US TO ALMOST GET RUN OVER BY THE PEOPLE BEHIND US GAINING SPEED BECAUSE WE WERE BEING SLOWED DOWN BY THIS EVENT. THIS IS BY FAR THE STRANGEST VEHICLE I'VE EVER OWNED, SOMETIMES THERE ARE NO LIGHTS, SOMETIMES JUST CHECK ENGINE OR GASCAP LIGHT IS ON, AND SOMETIMES THE CHECK ENGINE AND TRACTION CONTROL LIGHTS ARE ON AT THE SAME TIME. YOU NEVER KNOW WHAT YOU ARE GONNA GET ON ANY GIVEN DAY. I HAVE TAKEN IT TO DEALER
ENGINE BRAKES AND VEHICLE SLOWS DOWN MOMENTARILY FOR ABOUT 1-2 SECONDS THEN RECOVERS. THIS HAS HAPPENED AT LEAST 6-7 TIMES. AT LEAST ONE OF THESE TIMES THE SKID WARNING COMES UP BUT THIS HAPPENS ON A FREEWAY IN DRY CONDITIONS TRAVELING IN A STRAIGHT LINE NO BRAKES WERE APPLIED BY DRIVER. *TR
VEHICLE BUILT JUNE 2012 RHD POSTAL VEHICLE AND CLOCK SPRING IS GONE. THUS AIR BAG LIGHT IS ON AND CONSTANT CHIMES. VEHICLE USED TO DELIVER MAIL. SAFETY CONCERN AS WITH THIS CLOCK SPRING GOING ON AND OFF AIR BAG MAY NOT DEPLOY. CHRYSLER IS AWARE OF PROBLEM AND HAS RECALL OF RHD VEHICLES BUILT ONLY TIL OCTOBER 11, 2011 NUMBER RECALL IS M31!!! SAME PART AS WAS USED PRIOR TO OCT,11, 2012 !! WHAT GIVES THEY SHOULD REPLACE ALL UNTIL THEY CHANGE PART DESIGN. *TR
I RECENTLY BOUGHT THIS VEHICLE AS A USED CAR. THE FUEL OVERFLOW VALVE DOES NOT WORK CAUSING GAS TO SPILL OUT ONTO THE CAR AND GROUND EVERY TIME I FILL UP THE CAR. THIS IS OBVIOUSLY AN ENVIRONMENTAL AND FIRE HAZARD. THE JEEP INTERNET FORUMS ARE FULL OF POSTINGS OF THE SAME ISSUE WITH SEVERAL WRANGLER MODELS AND YEARS AND THE RECOMMENDATION IS TO REPLACE THE FILLER TUBE CONTAINING THE CHECK VALVE. IT IS OBVIOUS THAT THIS IS A DEFECTIVE PART AND THE MANUFACTURER SHOULD ISSUE A RECALL AND REPAIR THE PROBLEM FOR FREE. *TR
WHEN FILLING IT UP WITH GAS THE NOZZLE WHICH STOP AFTER IT GET FULL, BUT THEN THE GAS FROM THE JEEP GUSHES OUT OF FILLER TUBE ALMOST A GALLON GOES ON JEEP AND ON THE GROUND. *TR
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE CLUTCH EMITTED SMOKE AND THE VEHICLE STALLED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH BURNED OUT AND REPLACED THE UNIT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIG BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
WHEN ADDING FUEL TO THE VEHICLE, AFTER THE INITIAL PUMP SHUTOFF WHEN REMOVING THE PUMP FROM THE FUEL INLET, THE GASOLINE COME BACK OUT UNDER PRESSURE AND SOAKS THE OPERATOR. THIS HAS HAPPENED CONSISTENTLY SINCE THE INITIAL EPISODE. IT MAKES NO DIFFERENCE WHETHER THE FUEL IS PUMPED SLOWLY OR FAST. THIS VEHICLE HAS BEEN RETURNED TO A DEALER FOR INSPECTION. NO IMMEDIATE CAUSE HAS BEEN FOUND. *TR
3.6 PENTASTAR V6 OIL FILTER / OIL COOLER ASSEMBLY DEVELOPED A MAJOR OIL LEAK... OIL COULD BE SMELLED DRIPPING ON EXHAUST STOPPED DRIVING UNTIL DEALER HAD REPLACEMENT PART. WAS IN FEAR THAT ENGINE OIL COULD CATCH ON FIRE, OR RUN OUT OF OIL AND DESTROY MOTOR. ALL NEW CHRYSLER 3.6 3.2 V6'S ARE AFFECTED. CHRYSLER CHARGED ALMOST 600.00 TO REPLACE PART AND ALLOW SAFE OPERATION OF 3 YEAR OLD CAR. THEIR HAS BEEN A NEW PART FOR 2014 MODELS THAT IS HAVING MORE OIL LEAK PROBLEMS... *TR
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY) HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I RECEIVED AN E-MAIL FROM JEEP AROUND DECEMBER STATING RECALL N28 WOULD AFFECT MY JEEP BECAUSE THE POWER STEERING LINE WILL RUB THE TRANSMISSION OIL COOLER TUBE CAUSING THE VEHICLE TO LEAK TRANSMISSION FLUID. I NOTICED ON DECEMBER 18TH THAT MY JEEP WAS IN FACT LEAKING TRANSMISSION FLUID SO I CALLED THE CLOSEST JEEP DEALERSHIP TO ME, GWINNETT JEEP IN STONE MOUNTAIN GEORGIA, AND TOOK MY VEHICLE THERE ON DECEMBER 19TH. AFTER FURTHER INSPECTION, THE DEALERSHIP STATED THE ENTIRE TRANSMISSION OIL COOLER UNIT WAS LEAKING, WHICH I TOLD THEM WAS ODD SINCE THIS JEEP IS ONLY TWO YEARS OLD WITH LESS THAN 50,000 MILES. THE DEALERSHIP LATER CALLED ME BACK AND TOLD ME A DIFFERENT STORY STATING A TRANSMISSION OIL COOLER TUBE WAS LEAKING AND THAT UNFORTUNATELY IT WAS A DIFFERENT TRANSMISSION OIL COOLER TUBE THAN WAS LISTED IN RECALL N28. I DIDN'T BELIEVE THEIR STORY SINCE THEY INITIALLY TOLD ME THE TRANSMISSION OIL COOLER UNIT WAS FAULTY. THE BILL WAS 503 DOLLARS. I AM E-MAILING YOU BECAUSE MY VEHICLE WAS ONLY LEAKING TRANSMISSION FLUID BECAUSE OF RECALL N28 AND THE DEALERSHIP TOOK ADVANTAGE OF ME. THIS IS A CLASSIC "DOUBLE DIP" WHERE THE DEALERSHIP COLLECTS MONEY FROM FROM CORPORATE FOR THE RECALL AND THEN COLLECTS MONEY FROM THE CUSTOMER. THIS DEALERSHIP SHOULD BE UNDER INVESTIGATION AND AUDITED BECAUSE I AM MORE THAN CERTAIN THAT PEOPLE HAVE PREVIOUSLY BROUGHT IN VEHICLES TO GWINNETT JEEP FOR RECALL ISSUES AND THEN THEY CHARGED INNOCENT CUSTOMERS ADDITIONAL MONEY FOR "ISSUES" WITH DIFFEREN
I UNDERSTAND THAT THIS MAY NOT BE IN THE NHTSA'S ARENA BUT I WASN'T SURE WHERE ELSE TO TURN. AROUND THE 21ST OF NOVEMBER 2014 THE HEADLIGHTS, BLINKERS, CABIN LIGHTING AND CRUISE CONTROL STOPPED WORKING. I TOOK THE VEHICLE INTO CAPITAL CHRYSLER JEEP DODGE IN GARNER NC ON THE 25TH OF NOVEMBER. THE DEALERSHIP DIAGNOSED THE PROBLEM AS AN ELECTRICAL CLUSTER IN THE INSTRUMENT PANEL SHORTING OUT. THE PART IS AN EXCHANGE PART AND ONE OF CHRYSLER'S VENDORS WOULD SEND A NEW PART CALIBRATED TO MY MILEAGE TO REPLACE MY SHORTED CLUSTER AND THEY WOULD SEND MY CLUSTER BACK TO BE REPAIRED. MY VEHICLE WAS NOT ALLOWED TO BE DRIVEN, DESPITE PHYSICALLY WORKING, BECAUSE THE NEW CLUSTERS MILEAGE HAD TO MATCH THE VEHICLES MILEAGE AND THEY HAD ALREADY SUBMITTED THE MILEAGE TO THE VENDOR. AROUND THE 5TH OF DECEMBER I WAS INFORMED THAT THE PART WAS NOT GOING TO SHIP FROM THE VENDOR UNTIL THE 19TH OF DECEMBER. ON THE 19TH I WAS INFORMED BY CAPITAL CHRYSLER JEEP DODGE THAT THE PART HAD NOT BEEN SHIPPED BY THE VENDOR AND THAT THEY WEREN'T EXPECTING THE PART UNTIL AFTER THE NEW YEAR. TODAY I RECEIVED AN UPDATE THAT THE PART IS NOT EXPECTED TO SHIP UNTIL THE 12TH. MY CASE NUMBER WITH CHRYSLER IS [XXX] AND I GIVE YOU PERMISSION TO CONTACT THEM ABOUT THIS INCIDENT. THE PART CAUSES THE LIGHTS AND BLINKERS TO NOT WORK. CHRYSLER IS PUTTING CARS ON THE ROAD THAT THEY AREN'T ABLE TO REPAIR TO A SAFELY DERIVABLE CONDITION IN A REASONABLE PERIOD OF TIME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION A
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VEHICLE HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
VEHICLE STOPPED GETTING HEAT FROM ALL VENTS ON DRIVERS SIDE, INCLUDING DEFROSTER AND ONLY LUKE WARM HEAT ON THE PASSENGER SIDE. ALL REGULAR MAINTENANCE HAD BEEN PERFORMED ON THE VEHICLE. DEALER SAYS RADIATOR AND HEATER CORE NEED TO BE REPLACED AS THEY ARE FILLED WITH 'SLUDGE'. A LITTLE RESEARCH ONLINE AND THIS SEEMS TO BE AN ALL TO COMMON ISSUE WITH THESE JEEPS AND CHRYSLER HAS GIVEN NO ANSWER AS TO THE CAUSE. WHILE NOT HAVING HEAT IS INCONVENIENT, NOT BEING ABLE TO DEFROST THE WINDSHIELD IS A SAFETY HAZARD. THEY ARE CURRENTLY FIGHTING ME ON PAYING FOR THIS AS THE VEHICLE IS JUST OUT OF WARRANTY. THIS IS AN ISSUE CHRYSLER IS FULLY AWARE OF AND HAS DONE NOTHING TO FIX! FURTHER INVESTIGATING HAS SHOWN THAT IGNORING THIS PROBLEM AND NOT REMOVING THIS SLUDGE COULD EVENTUALLY LEAD TO ENGINE FAILURE. *JS
WAS SLEEPING AND WOKE UP TO A POPPING NOISE THAT HAPPENED TO BE MY JEEP UP IN FLAMES AT APPROX 4:30 AM. CALLED CHRYSLER THEY CAME OUT N TOLD ME IT WAS ELECTRICAL NEAR THE BATTERY. I HAD NO AFTERMARKET ELECTRICAL TO CAUSE THIS. CHRYSLER IS NOT DOING ANYTHING TO HELP ME. I LOST MY JEEP. I AM AT A LOSE OF WORDS, MY JEEP WAS MY BABY... VERY DISAPPOINTED IN CHRYSLER AND DON'T KNOW WHAT STEPS TO TAKE FOR THEM TO HELP ME OR RECTIFY THE ISSUE. PLEASE HELP. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
ATTEMPTING TO ACCELERATE FROM STOP AT TRAFFIC SIGNAL, DASHBOARD TROUBLE LIGHTS ILLUMINATED, ESC AND ANTILOCK BRAKE SYSTEM ACTIVATED, EFFECTIVELY NULLIFYING DRIVER THROTTLE INPUT. VEHICLE WOULD NOT ACCELERATE. *TR
PARKED VEHICLE IN GARAGE ON SATURDAY AFTERNOON. WENT TO START IT BACK UP AND THE VEHICLE HAD NO DASH LIGHTS, TURN SIGNALS, HORN, BRAKELIGHTS, HEATED SEATS, ETC. HAD IT TOWED TO DEALERSHIP ON MONDAY OCTOBER 20TH. THE DEALER SAID THAT THE CLUSTER WAS OUT AND IT WOULD TAKE A FEW DAYS TO GET ONE. AT THE END OF THE WEEK THEY TOLD US IT WOULD BE NOV 1ST. I CHECKED IN ON OCT 30 AND THE DEALERSHIP SAID THE PART WAS NOW TENTATIVELY SCHEDULED FOR NOV 22. OPENED A CASE WITH JEEP AND HAVE A CASE MANAGER WHO TOLD ME TODAY THAT THE NEW TENTATIVE DATE IS NOV 28. THE PARTS SEEM TO BE UNAVAILABLE AND OUR JEEP HAS BEEN INOPERABLE FOR 33 DAYS WITH NO END IN SIGHT. *TR
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT THE INSTRUMENT PANEL CLUSTER FAILED TO WORK. THE CONTACT NOTICED AN INTERMITTENT SHORT OCCURRING UPON ACTIVATING THE PARKING LIGHTS, FOG LIGHTS, HEADLIGHTS, AND TAIL LIGHTS. THERE WERE ALSO NO AUDIO CONTROLS, THE HORN WOULD NOT SOUND, AND THE POWER STEERING WAS INOPERABLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO HELD THE VEHICLE FOR SEVERAL WEEKS AND INDICATED THAT THE INSTRUMENT CLUSTER WAS NOT AVAILABLE. THE CONTACT WAS NOT GIVEN A TIMEFRAME AS TO WHEN THE PART WOULD BECOME AVAILABLE TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,500.
REAR ENDED ANOTHER VEHICLE AT A SPEED OF APPROXIMATELY 25 MPH. THE AIR BAGS DID NOT DEPLOY AT TIME OF IMPACT OR AT ALL. NOTICED THAT THE REAR WINDSHIELD WIPERS DID NOT WORK AS WELL AS THE AUTOMATIC DOOR LOCKS. APPARENTLY THIS IS A ELECTRICAL ISSUE THAT COULD HAVE CAUSED SOME SERIOUS INJURIES. *TR
TOTAL INTEGRATED POWER MODULE (TIPM) FAILURE CAUSED THE STARTER MOTOR TO BURN OUT AND FRIED THE TIPM. *TR
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING). HOWEVER, THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
THE CAR HAD BEEN DRIVEN FOR LESS THAN 15 MINUTES. UPON PULLING UP TO THE STOP LIGHT, SMOKE STARTED COMING OUT FROM THE HOOD THEN VENTILATION. AFTER GETTING KIDS OUT OF THE CAR, I USED A FIRE EXTINGUISHER UNDER THE FRONT OF THE CAR. ONCE THE EXTINGUISHER WAS EXHAUSTED, THERE WAS STILL SMOKE AND SMALL FLAMES. AT THIS POINT, THERE WERE FLAMING PIECES DROPPING FROM UNDERNEATH. I THEN GOT SAFELY AWAY AND WAITED UNTIL THE FIRE DEPARTMENT ARRIVED. THE FIRE WAS SIGNIFICANT. IT MELTED THE FRONT END BEFORE THE FIRE DEPARTMENT ARRIVED. *TR
I HAVE BEEN TRYING TO GET THIS RECALL (SEE BELOW) REPAIRED FOR OVER A YEAR. I AM ALWAS TOLD THERE ARE NO PARTS AVAILABLE FROM MY DEALER. I WROTE CHRYSLER AND THEY SAY THERE IS A SHORTAGE. I STILL GET NOTICES IN THE MAIL TELLING ME TO GET IT FIXED??? THEY EVEN SET UP A WEB SITE FOR ME??? HTTP://N28.MYAUTORECALL.COM/KENLAMONDA I AM HOPING YOU CAN GET THIS RESOLVED FOR ME OR TELL MY NOT TO WORRY LIKE MY DEALER TELLS ME... REPORT RECEIPT DATE: JUN 04, 2013 NHTSA CAMPAIGN NUMBER: 13V234000 COMPONENT(S): POWER TRAIN , STEERING POTENTIAL NUMBER OF UNITS AFFECTED: 180,131 ALL PRODUCTS ASSOCIATED WITH THIS RECALL EXPAND DETAILS CLOSE 11 ASSOCIATED DOCUMENTS EXPAND MANUFACTURER: CHRYSLER GROUP LLC SUMMARY: CHRYSLER GROUP LLC (CHRYSLER) IS RECALLING CERTAIN MODEL YEAR 2012-2013 JEEP WRANGLER VEHICLES EQUIPPED WITH A 3.6L ENGINE AND AN AUTOMATIC TRANSMISSION AND MANUFACTURED JANUARY 23, 2011, THROUGH FEBRUARY 23, 2013. THE POWER STEERING LINE MAY CONTACT AND WEAR A HOLE IN THE TRANSMISSION OIL COOLER LINE RESULTING IN A LOSS OF TRANSMISSION FLUID. CONSEQUENCE: A LOSS OF TRANSMISSION FLUID MAY RESULT IN A LOSS OF TRANSMISSION FUNCTION WHICH MAY INCREASE THE RISK OF A CRASH. REMEDY: CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE POWER STEERING RETURN TUBE ASSEMBLY, FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 23, 2013. OWNERS MAY CONTACT CHRYSLER AT 1-800-247-9753. CHRYSLER'S RECALL CAMPAIGN NUMBER IS N28. NOTES: OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMIN
THE ENGINE MALFUNCTION LIGHT CAME ON SO I TOOK MY 2012 JEEP WRANGLER TO THE DEALERSHIP. THEY SAID ONE OF THE CYLINDERS MISFIRED, BUT IT WAS NOT A MAJOR ISSUE, SO THEY RESET THE SOFTWARE AND I DROVE THE VEHICLE HOME. A FEW WEEKS LATER, THE ENGINE MALFUNCTION LIGHT CAME ON AGAIN, SO I TOOK MY JEEP BACK TO THE DEALERSHIP. THIS TIME CYLINDER NUMBER 2 MISFIRED AND THEY TOLD ME THE CYLINDER HEAD NEEDED TO BE REPLACED. THEY SAID MY JEEP WILL BE READY TOMORROW. *TR
THE TRANSMISSION OIL COOLER TUBE HAS RUPTURED. THE TRANSMISSION OIL COOLER TUBE ON THIS VEHICLE HAS HAD A RECALL ON IT FOR SOME TIME NOW. I HAVE CONTACTED THE DEALERSHIP SEVERAL TIMES TO GET MY NAME PLACED ON THE WAITING LIST; HOWEVER, THEY ARE NOW TELLING ME MY NAME IS NOT ON THE LIST. THE VEHICLE IS CURRENTLY UNABLE TO BE DRIVEN DUE TO THE TRANSMISSION FLUID LEAKING OUT. I HAVE CONTACTED THE DEALERSHIP TO TRY TO RESOLVE THIS SITUATION, BUT NO ONE SEEMS TO WANT TO HELP. EVERYONE HAS RESORTED TO VERY UN-PROFESSIONAL BEHAVIOR IN LIGHT OF THE INCIDENT AT THE DEALERSHIP. I HAVE BEEN VERY PATIENT WITH THE GROUP, BUT AM BECOMING VERY UN-PATIENT IN THE SITUATION. THEY CONTINUE TO TELL ME IT COULD BE SIX TO EIGHT WEEKS BEFORE THE PART IS AVAILABLE. I WOULD BE MORE UNDERSTANDING IF I KNEW MY NAME WAS NOT PREVIOUSLY PLACED ON THE LIST, BUT I KNOW THAT I HAVE MADE SEVERAL ATTEMPTS AT DOING SO. THIS VEHICLE IS ALSO MY PRIMARY VEHICLE. I AM IN DESPERATE NEED OF HAVING THIS UNSAFE SITUATION RESOLVED. *TR
I WAS DRIVING ON I70 FROM WHEELING, WV TO SAINT CLAIRSVILLE, OH DURING RUSH HOUR. I CAME OUT OF CONSTRUCTION AND SET THE CRUISE CONTROL FOR 65 MPH. I WAS COMING TO THE MERGE OF I70 AND 470 AND THERE WAS A LOT OF TRAFFIC. MY JEEP, WITHOUT TOUCHING THE BRAKE OR CONTROL, KICKED OUT OF CRUISE. I WAS ON AN INCLINE AND WENT FROM 65 MPH TO 55 MPH BEFORE I COULD GET MY FOOT ON THE GAS PEDAL. THE CAR BEHIND ME SWERVED INTO THE OUTSIDE LANE TO AVOID HITTING ME. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. IT HAS BEEN TO THE GARAGE FOR THIS AND I WAS TOLD IT WAS FIXED. SOMEONE IS GOING TO GET HURT IF OTHER JEEPS ARE DOING THIS. I WAS LUCKY! *TR
2012 JEEP WRANGLER UNLIMITED SPORT; 1ST INCIDENT WITH HOT OIL MESSAGE, RESULTED IN DEALERSHIP FIXING THE RECALL THEY ALL OF A SUDDEN HAD PARTS FOR (THAT WERE ON BACK ORDER FOR MONTHS-AND FOR A RECALL). WHEN I TOLD THE DEALERSHIP I HAD A CASE ID WITH CHRYSLER, THEY CHANGED THEIR TUNE AND HAD THE PART(S). THIS WAS AT 26000 MILES. 2ND INCIDENT: I HAD DRIVEN TO NY FROM SC WITH NO ISSUES WHILE DRIVING. NEXT DAY, COLD START, HOT OIL WARNING. TOOK TO A LOCAL AUTO REPAIR SHOP AND THEY "CLEARED THE ERROR" STATING THERE WAS NO APPARENT CAUSE AND THEY "DIDN'T KNOW WHY" THE ERROR OCCURRED. 3RD INCIDENT: CALLED DEALERSHIP I BOUGHT THE JEEP FROM AND TOLD THE GUY (WHOM I KNOW BY NAME) THAT I WAS HAVING THE SAME PROBLEM, "HOT OIL MESSAGE." HE STATED, "HOT OIL MESSAGE, I DON'T KNOW WHAT YOU'RE TALKING ABOUT!" REALLY??? HE WAS CLEARLY LYING, AND I KNEW RIGHT THEN HE WAS OF NO HELP TO ME. SO, I WENT TO THE NEAREST CHRYSLER IN A TOWN 15 MINUTES AWAY WHERE I HAD MOVED TO AS IT WAS CLOSER ANYWAY...LETTING THE LIAR-PART GO, THINKING THE OTHER DEALERSHIP WOULD SURELY DO THE RIGHT THING. THIS IS AT 34000 MI. THE DEALERSHIP HAS MY JEEP CURRENTLY AND TOLD ME TODAY THAT THE DEALERSHIP I BOUGHT IT FROM WROTE "ADDED COMPUTER TO JEEP," AS THE SUPPOSED FIX FOR THE ORIGINAL ISSUE (RECALL). THE GUY AT THE CLOSEST DEALERSHIP TOLD ME THE COMPUTER WOULDN'T EVEN "TALK" TO HIM SO HE COULDN'T DIAGNOSE THE PROBLEM UNTIL HE FIGURES OUT HOW TO GET THE 1ST COMPUTER TO "TALK" TO HIM SO HE CAN GET TO THE 2ND COMPUTER AND
ONE MORNING THE CONTROLS, HORN, & I'M ASSUMING, AIRBAG STOPPED WORKING (NO LIGHTS OR FUNCTIONALITY). JUST NOTICED THE FIRST TIME GOING OUT FOR THE DAY. THE REMOVABLE HARD TOP PANELS WHERE OFF, AND SOME DEW WAS PRESENT IN THE AIR EARLIER THAT MORNING.... BUT IT'S A JEEP. THE HORN HONKED FROM THE STEERING WHEEL ONCE AND THEN NO MORE. IT DOES STILL WORK WHEN LOCKING THE DOORS AND SUCH REMOTELY. *TR
I HAVE 20,000 MILES ON MY JEEP. WHEN DRIVING, EVERY 20-30 MILES, THE AIR BAG WARNING LIGHT ACCOMPANIED BY A WARNING "DING" COMES ON. I AM PAST MY WARRANTY BY 10 DAYS. I HAVE READ ON LINE WHERE THERE IS A RECALL NHTSA CAMPAIGN ID NUMBER : 13V176000 FOR THIS SAME PROBLEM, BUT IT IS ONLY FOR RIGHT HAND DRIVE VEHICLES. THIS IS THE SAME PROBLEM AND THE SAME DEFECTIVE PART AS ON THE LEFT HAND DRIVE VEHICLES. THE AFFECTED VEHICLES HAVE AIRBAG CLOCKSPRING ASSEMBLIES THAT COULD EXPERIENCE BROKEN AIRBAG CIRCUITS. CONSEQUENCE: IN THE EVENT OF A CRASH NECESSITATING AIRBAG DEPLOYMENT, A BROKEN ELECTRICAL CIRCUIT IN THE AIRBAG CLOCKSPRING WIRING ASSEMBLY CAN LEAD TO NON-DEPLOYMENT OF THE DRIVER-SIDE FRONTAL AIRBAG AND WILL NOT BE ABLE TO PROPERLY PROTECT THE DRIVER, INCREASING THE RISK OF INJURIES. THERE NEEDS TO BE A RECALL OF THE LEFT HAND DRIVE JEEPS TOO BEFORE SOMEONE GETS KILLED. *TR
VEHICLE CHECK ENGINE LIGHT COMES ON AND VEHICLE LOSSES POWER. THIS OCCURRED ON A HIGHWAY AT 65MPH, THE CEL CAME ON WHILE ON CRUISE CONTROL. AT THAT MOMENT THE VEHICLE DECELERATED FROM 65MPH TO ABOUT 40MPH WITH NO NOTICE. THIS WAS AN UNSAFE CONDITION FOR ALL OCCUPANTS OF THE VEHICLE INCLUDING A 16 MONTH BABY. THE VEHICLE WAS ALMOST STRUCT BY AN SEMI TRUCK FROM BEHIND, WHO HAD TO LOCK ITS WHEELS TO AVOID A COLLISION. THIS WILL BE THE 10TH TIME THE CEL WAS BEEN ILLUMINATE, BUT THIS WAS THE FIRST TIME FOR AN INCIDENT OF THIS MANNER. THE MANUFACTURE AND DEALERSHIP SEEMS UNCARING OF THE EVENT AND PROCESS TO MAKE THE VEHICLE SAFE. *TR
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. WHILE DRIVING 2 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED, THE VEHICLE BACKFIRED, AND THEN STALLED. THE DEALER STATED THAT THE TIPM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 47,263.
I AM A RURAL MAIL CARRIER. I DRIVE A RIGHT HAND DRIVE JEEP WRANGLER SPORT TO DELIVER MY MAIL. MY JEEP HAS NOT DRIVEN RIGHT IN A LONG TIME, IT PULLS TO THE RIGHT AND THERE IS PLAY IN THE STEERING. MY HUSBAND HAS TAKEN IT TO THE LOCAL DEALERSHIP SEVERAL TIMES AND HAS BEEN TOLD THAT HE NEEDED TO GET NEW TIRES WHICH HE GOT, HE WAS TOLD THAT HE NEEDED TO HAVE IT REALIGNED WHICH HE DID. THE PROBLEM REMAINED AND GOT WORSE AND WORSE. ONE OF THE MECHANICS TOLD MY HUSBAND THAT HE NEEDED TO CHECK THE STEERING GEAR BOX; HE DID AND IT WAS THE PROBLEM. MY HUSBAND TOOK IT BACK TO THE DEALERSHIP BUT WAS TOLD THAT THE STEERING GEARBOX WAS NOT COVERED UNDER THE 36000 MILE WARRANTY, HE WAS TOLD THAT IT WAS CONSIDERED NORMAL WEAR AND TEAR. MY HUSBAND WENT ROUND AND ROUND WITH CHRYSLER AND THEY FINALLY AGREED TO FIX IT AS A GOODWILL REPAIR PLUS $150. MY JEEP WAS LEFT FOR SERVICE ON AUGUST 11TH AND WAS RETURNED ON AUGUST 18TH. ON SEPTEMBER 15TH AT 40084 MILES THE SAME PROBLEMS WERE BACK WITH A VENGEANCE. MY HUSBAND WENT BY THE DEALERSHIP TO MAKE ARRANGEMENTS FOR THEM TO LOOK AT MY JEEP. THAT SAME DAY AS I AM ON MY ROUTE THE STEERING GEARBOX LOCKED UP AND I ALMOST WENT INTO THE DITCH. I COULD NOT TURN THE STEERING WHEEL TO THE RIGHT YET MY JEEP WAS GOING TO THE RIGHT. *TR
2012 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO TRANSMISSION OIL COOLER TUBE RECALL NOTICE. *SMD THE CONSUMER STATED HE HAS BEEN WAITING OVER A YEAR, FOR THE PART TO COME IN. RECALL # 13V234000. *JB
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 55 MPH, THE FRONT END OF THE VEHICLE VIBRATED AND SHOOK SEVERELY. THE CONTACT LOST CONTROL OF THE VEHICLE, BUT MANAGED TO AVOID A CRASH. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS AND AT VARIOUS SPEEDS OVER 45 MPH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 38,000. UPDATED 10/22/2014*LJ
MY 2012 JEEP JK UNLIMITED (LHD) DASHBOARD, THE AIRBAG WARNING LIGHT STARTED TO FLASH INTERMIT ON EVERY OTHER MINUTE WITH A CHIME, AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS.THIS HAS BEEN A RECURRING ISSUE AND CONCERN FOR MANY JEEP WRANGLER (LHD) OWNERS 07- PRESENT , INCLUDING MYSELF, AND HAS BEEN SHOWN TIME AND TIME AGAIN TO BE CAUSED BY A FAULTY CLOCKSPRING WITHIN THE VEHICLE'S STEERING WHEEL. THIS FAULTY CLOCKSPRING IS THE CULPRIT FOR POTENTIAL AIRBAG FAILURE IN THE 2008 JEEP WRANGLER (LHD) DURING AN ACCIDENT OR PREMATURE DEPLOYMENT WHEN SIMPLY DRIVING AROUND. THIS IS A SAFETY CONCERN OF THEIR FAULTY CLOCKSPRING THAT CAN CAUSE FAILURE OF THE VEHICLE'S AIRBAGS FROM PROPERLY DEPLOYING." *TR
2012 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO SAFETY RECALL PARTS UNAVAILABLE TO COMPLETE RECALL. *SMD THE CONSUMER WAS PLACED ON A WAITING LIST. RECALL # 13V234000. *JB
MAJOR OIL LEAK. DEALER CLAIMS THEY CANT FIND THE SOURCE. LUCKILY, MOST OIL IS IN THE AIR BOX OTHERWISE IT COULD CAUSE A FIRE OR HORRIBLE ACCIDENT. READING OF MANY SIMILAR LEAKS FROM OWNERS OF THE SAME MODEL. THIS SHOHLD BE INVESTIGATED AND MANUFACTURER MAKE THIS A RECALL. *TR
THERE IS A SAFETY RECALL N28 ON MY JEEP. I HAVE GONE TO 2 DIFFERENT DEALERS TO TRY TO GET THIS RECALL SERVICE COMPLETED. THE HEBERT TOWN AND COUNTRY DELAERSHIP IN SHREVEPORT LA ALWAYS CAME UP WTIH AN EXCUSE AS TO WHY THEY COULD NOT COMPLETE THE WORK (THEY HAVE TO DO AN INSPECTION FIRST, NEED AN APPOINTMENT, THEN THEY HAVE TO ORDER THE PART, ETC... BUT THEY WOULD NEVER DO THE INSPECTION). THEN MY HUSBAND MADE AN APPOINTMENT WITH LANDERS IN BOSSIER CITY LA TO HAVE THE RECALL WORK DONE... APPROXIMATELY A WEEK PRIOR TO THE APPOINTMENT THEY CANCELLED IT DUE TO BEING "TOO BUSY". WE THEN RECEIVED A CALL FROM THE AUTOMATED APPOINTMENT LINE AND GOT RESCHEDULED FOR AN APPOINTMENT TODAY (AUG 4, 2014) AND WHEN WE ARRIVED AT THE DEALER, WE WERE INFORMED THEY COULD NOT DO THE WORK BECAUSE AGAIN, THEY WERE "TOO BUSY" AND WE WERE INSTRUCTED TO CALL BACK ON AUG 11, 2014 TO SEE IF THEIR WORKLOAD HAD CLEARED UP AND IF THEY COULD GET US IN. THE SERVICE ADVISOR EVEN TOLD US IT'S A2 HOUR JOB. I THINK A RECALL SHOULD TAKE PRIORITY AND I SHOULD HAVE TO BATTLE 2 DIFFERENT DEALERSHIPS FOR 9 MONTHS TO GET THIS DONE.
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE BRAKE PEDAL WAS ENGAGED AND FAILED TO STOP THE VEHICLE CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE HEAD ON. THE IMPACT WAS NOT SEVERE AND THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES REPORTED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.
IN NOVEMBER OF 2013, I RECEIVED A RECALL NOTICE TO HAVE THE TRANSMISSION OIL COOLER TUBE REPLACED. I IMMEDIATELY MADE AN APPOINTMENT WITH ANTIOCH CHRYSLER. THEY TOOK ME IN, KEPT THE CAR FOR SEVERAL HOURS THEN SAID THEY DIDN'T HAVE THE PARTS NEEDED AND WOULD CALL ME WHEN THEY CAME IN. AFTER NOT HEARING BACK FROM THEM FOR SEVERAL MONTHS, I CALLED THEM IN MAY OF 2014. THEY SAID THEY STILL HAVE NO PARTS, AND WILL CALL ME WHEN THEY COME IN. IT IS NOW JULY 2014 (8 MONTHS LATER).... ANY SUGGESTIONS? *TR
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE CONTACT STATED THAT THE DEALER WAS CONTACTED ON NUMEROUS OCCASIONS AND WERE UNCERTAIN OF WHEN THE PART WOULD BE AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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