Page 3 of 10 · complaints 101–150 of 485

2011 Jeep Wrangler complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Power Train
Filed Aug 21, 201974,000 milesCO

THE AXEL ASSEMBLY. JEEP HAS EXTREMELY LOW MILES AND I HAVE NOTHING BUT ISSUES WITH THE AXELS AT THE FRONT OF MY JEEP

Electrical System
Filed Aug 12, 201960,000 milesKS

TIPM. ALL WARNING LIGHTS FLASH ON AND OFF .WIPERS GO ON AND OFF HEADLIGHTS STAY ON ENGINE STALLS. IN MOTION

Air Bags
Filed Aug 3, 2019105,000 milesOK

CLOCK SPRING MALFUNCTION- THE BUTTONS ON THE STEERING WHEEL HAVE ALL GONE OUT, THE HORN NO LONGER WORKS, AND THE AIRBAG LIGHT IS ON. THIS HAPPENED SUDDENLY WHEN I WENT TO TURN MY CAR ON AFTER IT HAD BEEN PARKED AND TURNED OFF FOR THE NIGHT.

Structure › Body
Filed Jul 16, 2019MD

HOOD FLUTTERS AT NORMAL SPEED ON ANY TYPE OF ROAD UNDER NORMAL DRIVING CONDITIONS.

Air Bags › Frontal › Driver Clockspring/Spiral Cassette
Filed Jul 8, 201990,000 milesMI

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DICK SCOTT CHRYSLER DODGE JEEP RAM (684 ANN ARBOR RD W, PLYMOUTH, MI 48170, (734) 451-2110) WHERE IT WAS DIAGNOSED THAT THE CLOCKSPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBERS: 13V176000, 11V528000, AND 16V288000 (AIR BAGS). THE FAILURE MILEAGE WAS 90,000.

Service Brakes
Filed Jun 20, 201930,000 milesVT

2011JEEP WRANGLER SAHARA LEFT REAR BRAKE HAS FROZEN WHILE APPLIED AND CAUSED EXCESSIVE HEAT AND PARTS DAMAGED ON 3 SEPARATE OCASSIONS. ENTIRE BRAKE ASSEMBLY WAS REPAIRED AND REPLACED WITH NEW COMPONENTS AFTER EACH FAILURE BUT CONTINUES TO BE A PROBLEM. VEHICLE IS IN MOTION AT ANY SPEED ON ANY SURFACE TO HAPPEN. TIRE DAMAGE AND BRAKE LOSS IS A POSSIBILITY IF DRIVEN WITH THIS ISSUE.

Air Bags
Filed Jun 20, 2019CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THE CONTACT CALLED TWO DEALERS, INCLUDING JEEP CHRYSLER DODGE RAM CITY (203-531-0505, LOCATED AT 631 WEST PUTNAM AVENUE, GREENWICH, CT 06830) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Service BrakesCrash
Filed Jun 10, 201950,000 milesTN

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT AFTER PARKING ON A SLIGHT INCLINE AND TURNING THE ENGINE OFF, THE VEHICLE ERRONEOUSLY ROLLED FORWARD AND CRASHED INTO A TREE. DURING THE INCIDENT THE EMERGENCY BRAKE WAS ENGAGED AND THE GEAR SHIFTER WAS IN FIRST GEAR. NO INJURIES WERE REPORTED. NO POLICE REPORT WAS TAKEN. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (1200 E. CARROLL ST, TULLAHOMA, TN) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS. THE FAILURE MILEAGE WAS 50,000.

Fuel/Propulsion System
Filed Jun 5, 2019KY

THE FUEL TANK RUSTED AND HAD TO BE REPLACED. THE DEALERSHIP TOLD ME THE TANK WAS ON BACKORDER AND THIS WAS AN ONGOING ISSUE.

Air Bags
Filed May 30, 2019NY

I SPOKE TO BROWN'S FORD IN PATCHOGUE AT 8:58AM AS WELL AS RIVERHEAD CHRYSLER 9:30AM TODAY TO BRING THE JEEP IN FOR THE AIRBAG RECALL. THEY INFORMED ME THEY DO NOT HAVE THE PARTS FOR THE AIRBAG PROPELLANT RECALL AND DO NOT HAVE A DATE FOR ARRIVAL ONLY TO SAY MOST LIKELY JULY. THEY WOULD TAKE MY INFO AND CALL ONCE THE PARTS ARE IN. I BELIEVE THIS RECALL IS A VERY IMPORTANT ONE THAT NEEDS TO BE DONE ASAP, NOT A MONTH OR TWO FROM NOW.

Engine
Filed May 28, 2019NY

REPEATED FAILURE OF RADIATOR AND THERMOSTAT HOUSING. ANNUAL REPLACEMENT PLUS THE HEATER CORE DETERIORATION DUE TO PH LEVELS. BAD DESIGN. SAFETY ISSUE AS A FAILED RADIATOR BLOWS UP STEAM AND BLOCKS VIEW IN MOTION IN UNSAFE.

Air Bags
Filed May 21, 2019CA

I AM NOT ABLE TO GET THE AIR BAG RECALL DONE DUE TO THE FACT THAT I NO LONGER HAVE THE STOCK STEREO.

Air Bags
Filed May 15, 2019KY

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GLENN'S FREEDOM CHRYSLER DODGE JEEP RAM (1560 E NEW CIRCLE RD, LEXINGTON, KY 40509, (888) 365-3286) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID.

Electrical System
Filed May 15, 2019IL

AT THE TIME MY VEHICLE WAS RECALLED FOR SIDE MIRROR/BACK DEFROSTER RECALL, MY REAR WINDOW DEFROSTER WAS WORKING PROPERLY. WHEN THE RECALL REPAIR WORK WAS COMPLETED, THE REAR DEFROSTER DID NOT WORK SINCE. I HAVE TAKEN IT TO JEEP ON MORE THAN ONE OCCASION & THEY CANNOT FIX IT. I WAS TOLD I HAD TO REPLACE THE ENTIRE REAR WINDOW. THE PROBLEM IS A SAFETY ISSUE BECAUSE WHEN THE REAR WINDOW IS FOGGED UP, THERE IS ZERO VISIBILITY. THIS IS VERY DANGEROUS WHEN I AM DRIVING AND CANNOT SEE WHAT'S BEHIND ME! IT'S A COMMON ISSUE WITH JEEP VEHICLES AND IT WAS WORKING FINE BEFORE MY RECALL REPAIRS. A JEEP DEALERSHIP HAS TRIED SEVERAL TIMES TO FIX THE PROBLEM. THE SIDE MIRRORS WORKED BETTER BEFORE THE RECALL REPAIRS AS WELL.

Air Bags
Filed May 12, 2019149,500 milesMO

RECENTLY HAD AIRBAG REPLACED PER RECALL. ABOUT 2 WEEKS BEFORE, AIRBAG LIGHT ON CONSOLE NOW COMES ON INTERMITTENTLY, USUALLY AT LOWER SPEEDS. WILL GO OFF FOR BRIEF PERIOD, THEN ALARMS AND ILLUMINATES AGAIN. THIS BEGAN WITH AROUND 149,500 MILES. I AM ORIGINAL PURCHASER. AIRBAG LIGHT WAS DOING THIS AT TIME OF AIRBAG REPLACEMENT. I CONFIRMED AUTHORIZED REPAIR DEPT. WAS AWARE OF THIS, AND THEY CONFIRMED. INFORMED ME TO SCHEDULE FOLLOWUP APPOINTMENT FOR REPAIR. VEHICLE HAS BEEN INVOLVED IN NO ACCIDENTS. UPON PERSONAL REVIEW, IT IS MY UNDERSTANDING THIS MAY BE A CLOCK SPRING ISSUE, AS BUTTONS ON STEERING WHEEL ARE NON-OPERATIONAL, EXCEPT CRUISE CONTROL AND HORN.

Structure › Body
Filed May 9, 2019120,000 milesPA

THE OE HOOD LATCHES DEGRADE OVER TIME ALLOWING THE HOOD TO VIBRATE AND "LIFT" ESPECIALLY AT HIGHWAY SPEEDS. THIS IS WELL DOCUMENTED ANECDOTALLY - GOOGLE "WRANGLER JK HOOD FLUTTER". I SAW THE FRONT OF MY HOOD MOVING AT LEAST 1" TO THE POINT WHERE I FEARED IT WOULD FLY UP OVER THE WINDSHIELD. I REPLACED MY LATCHES WITH THOSE FROM THE 2018-19 WRANGLER JL MODEL WHICH NOW USES A METAL RING IN PLACE OF THE RUBBER BAND ON THE JK LATCH. THIS INDICATES TO ME THAT FCA REALIZES THE JK DESIGN IS FAULTY.

Air Bags
Filed May 6, 2019IL

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AN UNKNOWN CHRYSLER DEALER AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Fuel/Propulsion System
Filed Apr 3, 201933,665 milesVA

2011 JEEP SAHARA WRANGLER REFUELING PROBLEM. REFUELING GEYSER OVERFLOW PROBLEM OF GASOLINE AT WHERE NOZZLE ENTERS VEHICLE. REQUIRES MANUALLY CLICKING OFF HANDLE WHEN FUEL TANK IS COMPLETELY FULL OVERFLOWING GASOLINE ON GROUND, JEEP, AND SELF, (FUEL ON HANDS AND SHOES). THIS OVERFLOW OCCURRED JANUARY 25, 2019, FEBRUARY 11, 2019, AND MARCH 10, 2019. WE ARE THE ORIGINAL OWNERS FROM BERGLUND JEEP DODGE RAM DEALERSHIP AND THE SERVICE ADVISOR INDICATED REPAIRS WOULD NOT BE COVERED APRIL 3, 2019.

Engine
Filed Mar 31, 201956,500 milesPA

DRIVNING ON INTERSTATE IN OHIO AFTER STOP AT SERVICE PLAZA AND JUST GOT OFF RAMP PULLING ONTO INTERSTATE AND OIL LIGHT POPPED UP AND AT SAME TIME ENGINE MADE A NOISE. IMMEDIATELY PULLED OFF ROAD. TURNED OFF JEEP, CALLED AAA. THEY TOWED ME. I'M TOLD IT NEEDS A NEW ENGINE. I HAVE RECORDS OF GOOD CARE OF THIS VEHICLE. IT ONLY HAD 56,500 MILES. I'M FINDING OUT OTHERS ONLINE OTHERS WENT THROUGH SAME. THE GARAGE TELLS ME THAT JEEP KNOWS OF THE PROBLEM AND PUT A NEW UPGRADE TO ENGINES. THESE ENGINES SHOULD HAVE BEEN RECALLED. NOW I'M FACING THOUSANDS FOR A NEW ENGINE AND I AM WITHOUT A VEHICLE. I HAVE CONTACTED JEEP AND WAITING FOR A RESPONSE.

Air Bags
Filed Mar 14, 2019CT

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GARAVEL CHRYSLER JEEP DODGE RAM, 300 WESTPORT AVE, NORWALK, CT 06851, (203) 845-8040) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Fuel/Propulsion System
Filed Mar 4, 2019102,000 milesNY

WHEN FILLING UP AT A FUEL PUMP, THE FUEL PUMP HANDLE WILL CLICK OFF AND AFTER THAT HAPPENS, ABOUT 1/4 OF A GALLON OF FUEL WILL SPILL OUT OF THE FILLER NECK ONTO THE SIDE OF MY VEHICLE.

Fuel/Propulsion System
Filed Feb 25, 2019CO

ON GOING ISSUE OF FUEL BACK SPLASH WHEN FUELING. AFTER PUMP SHUTS OFF FUEL POURS BACK OUT ON TO THE VEHICLE AND GROUND. ON GOING ISSUE.

Air Bags
Filed Feb 14, 201984,000 milesGA

TAKATA RECALL - BOUGHT MY VEHICLE, NO LIGHT WAS EVER ON. ABOUT 4 MONTHS AFTER PURCHASING VEHICLE TILL PRESENT - AIRBAGS LIGHT COMES ON WITH DINGS, STAYS ON. ELECTRICAL IS FAILING, CAN'T SEEM TO FIND THE REASON FOR THE ELECTRICAL MALFUNCTIONS. CRUISE AND TRAC CONTROL KICK ON AND OFF WHENEVER THEY WANT TO, THAT HAS BEEN SCARY (MOVING ALL 4 TIMES, 4 ON INTERSTATE, 1 AS I WAS TURNING A SHARP TURN AFTER I HAD SLOWED). IN THE DATE SLOT BELOW, I WILL PUT THE 1ST KNOWN TIME IT HAPPENED TO ME, AS THERE HAS BEEN SEVERAL.

Air Bags
Filed Feb 10, 201923,000 milesVA

TAKATA RECALL, FOR MY LOCATION HAS YET TO BE ADDRESSED. I HAVE SPOKEN TO SEVERAL EMPLOYEES IN THE SERVICE DEPARTMENT OF THE DEALERSHIP FROM WHICH IT WAS PURCHASED AS WELL AS TO SEVERAL PEOPLE INCLUDING THE MANAGER OF THE DEALERSHIP. ONLY ONE PERSON FROM THE SERVICE DEPARTMENT LOOKED UP MY VEHICLE ON HER COMPUTER AND FOUND THE RECALLED AND SEVERAL COMPLAINTS, ATTEMPTED REPAIRS THAT FAILED TO BE REPAIRED, MY SERVICE TEAM MANAGER LYING TO MY FACE AFTER BEING PRESENTED WITH NHTSA DOCUMENTATION PROVING MY CLAIMS, SEVERAL ATTEMPTS TO REPAIR THE RECALLED PARTS, SERVICE DEPARTMENT CLAIMS IN REPORT, RECALLED PROBLEM REPAIRED WHEN IT HAS NOT BEEN OR CLAIMING UNABLE TO REPRODUCE CLAIMED RECALLED PROBLEM. FOR YEARS UNTIL THE MANUFACTURERS WARRANTY AND THE EXTENDED SERVICE MECHANICAL WARRANTY AS WELL AS THE EXTENDED INTERNAL WARRANTY EXPIRED WITH OUT ACKNOWLEDGMENT OF THE DANGEROUS CONDITIONS I AM HAVING TO DRIVE A VEHICLE WITH SEVERAL HIGHLY DANGEROUS LIFE THREATENING ISSUES SOME RECALLED BY MANUFACTURER OTHERS THEY'VE IGNORED AS WELL AS IGNORING ME THE OWNER. THESE ISSUES CONTINUE TO THIS DAY! THE ELECTRICAL SYSTEM AND COMPUTER,WHILE DRIVING ON U.S. I-95 HEADING WEST IN RUSH HOUR TRAFFIC MY VEHICLE WENT DEAD SURROUNDED BY VEHICLES GOING WELL ABOVE THE 55 MPH SPEED LIMIT. SOME HOW I MANAGED TO MANOUVER IT THRE LANES OVER TO THE NON-EXHISTING PULL OVER LANE AS THE STEERING WHEEL WAS LOCKED. THERE WAS NO POWER. I CALLED 911, WHO HUNG UP ON ME, AS DID THE LOCAL POLICE DEPARTMENT OF PRINCINC

Fuel/Propulsion System
Filed Feb 9, 2019220,000 milesMD

MY CHECK ENGINE LIGHT IS ON. AFTER TAKING IT IN FOR A DIAGNOSTIC TEST, THEY SAID MY PCM FAILED. MY JEEP WILL NOT PASS EMISSIONS THE COMPUTER IS NOT OPENING AND CLOSING MY EGR VALUE.

Air Bags
Filed Jan 29, 2019112,000 milesTX

AIRBAG LIGHT RANDOMLY TURNED ON WITHOUT REASON.

Structure › BodyFire
Filed Jan 24, 201970,000 milesNY

STARTED ON FIRE,STRUGGLED GOING UP HILL THEN STARTED ON FRE

Electrical System
Filed Jan 18, 201943,000 milesCA

CLOCK SPRING NEEDS REPLACEMENT ON THE JEEP. THE VEHICLE HAS 43000 MILES AND HAS BEEN DRIVEN LIGHTLY OFF-ROAD. THE WARNING LIGHT CONSTANTLY GOES ON/OFF WITH A WARNING SOUND. THE ERROR CODE DISPLAYS "AIR BAG SENSOR", BUT MY NEIGHBORHOOD MECHANIC TELLS ME ITS THE CLOCK SPRING THAT NEEDS TO BE REPLACED. THE CITY OF RIVERSIDE, DODGE DEALER (MOSS BROS) IN CA SAYS NO RECALLS ARE NOTED FOR MY 2011 JEEP.

Fuel/Propulsion System
Filed Jan 14, 201925,000 milesVT

FUEL SPRAYS OUT OF FILLER WHEN FILLING FUEL TANK. THE NOZZLE SHUTS OFF AND THEN THE FUEL FLOWS OUT ONTO OPERATOR AND EXTERIOR OF CAR AND GROUND.

Power Train
Filed Jan 7, 2019NC

MY JEEP WAS UNABLE TO GO INTO REVERSE, WENT AND GOT THE CHECKED AND WAS INFORMED THAT THE TRANSMISSION WAS BAD. WHEN I BOUGHT THIS VEHICLE IT HAD ONLY 8K MILES ON IT I KEPT THE MANTINANCE UP ON THE JEEP UNBELIEVABLE THAT I HAVE TO REPLACE THE TRANSMISSION ON A 2011 JEEP. SO DISAPPOINTED.

Fuel/Propulsion System
Filed Jan 4, 201945,000 milesAZ

WHEN REFUELING, THE GAS DOES NOT SHUT OFF AND SPILLS OUT OF THE TANK UNTIL USER SHUTS OFF. THIS HAPPENS EACH TIME YOU REFUEL AND YOU ARE UNABLE TO FILL UP TO SHUT OFF. I HAVE SPILLED GASOLINE, ON VEHICLE, CLOTHING, GROUND, GAS PUMP, ETC. THIS IS A PRETTY SERIOUS ISSUE AND I COULD NOT FIND A RECALL. I DON'T THINK THIS SHOULD BE IGNORED. I HAD TO ADD A DATE BELOW, JUST THE LATEST TIME IT HAS BEEN AN ISSUE. IT HAS OCCURRED MULTIPLE TIMES TO MYSELF AND MY SPOUSE.

Air Bags
Filed Dec 11, 2018135,000 milesNY

FUEL SPIT BACK, AIRBAG MALFUNCTION, TIRE PRESSURE SENSOR, NAVIGATION SYSTEM FREEZES

Air Bags
Filed Dec 6, 201895,000 milesCA

AIR BAG LIGHTS KEEP TURNING OFF AND ON.

Air Bags
Filed Nov 30, 201841,500 milesCA

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. WHILE DRIVING AT UNKNOWN SPEEDS, THE AIR BAG INDICATOR ILLUMINATED AND AN ABNORMAL CHIME SOUNDED IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (AUTONATION CHRYSLER DODGE JEEP RAM VALENCIA, 23820 CREEKSIDE RD, VALENCIA, CA 91355, (661) 379-7709) WHERE IT WAS DIAGNOSED THAT THE AIR BAG CLOCKSPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 41,500. *DT*JB

Suspension
Filed Nov 22, 201845,000 milesMI

THE VEHICLE WHEN DRIVING IF YOU HIT A BUMP IT HAS A CHANCE OF THE FRONT END SHAKING VIOLENTLY UNTIL YOU STOP THE VEHICLE SO IT WILL STOP SHAKING

Steering
Filed Nov 20, 2018106,000 milesNC

I EXPERIENCED A "VIOLENT" SHAKING OF MY 2011 JEEP WRANGLER UNLIMITED TWICE BEFORE TAKING IT INTO THE SHOP. THE FIRST TIME, IN LATE OCTOBER 2018, I WAS GOING AROUND 40MPH AND WAS ON A BUSY ONE LANE HIGHWAY. I HAD NEVER FELT ANYTHING LIKE IT BEFORE. THE JEEP BEGAN TO SHAKE BACK AND FORTH VIOLENTLY. I SLOWED DOWN AND THE SHAKE WENT AWAY. THE SECOND TIME WAS 4 OR 5 DAYS LATER ON AN INTERSTATE. THIS TIME THE JEEP (GOING ABOUT 55MPH) SHOOK SO MUCH, IT PULLED THE CAR INTO THE PASSING LANE BEFORE SLOWING DOWN AND MAINTAINING CONTROL OF THE VEHICLE. I GOT OFF THE HIGHWAY AND FOUND A LESS BUSY ROAD TO GET HOME. I TOOK THE JEEP IN TO GET LOOKED AT AND THEY REPLACED THE "TRACK BAR" FOR $500. TWO DAYS LATER THE SAME INCIDENT OCCURRED AGAIN AND HAS HAPPENED ONCE OR TWICE SINCE, EACH TIME GOING BETWEEN 40MPH AND 60MPH. BASED ON THE EXPERIENCES I HAVE HAD, I CANNOT AFFORD TO DRIVE THE CAR ANYMORE. I HAVE A BABY DAUGHTER BORN JUST A WEEK AGO AND AM NOT WILLING TO RISK HAVING THE JEEP FALLING APART, ROLL OVER, OR VEER INTO ONCOMING TRAFFIC.

Electrical System
Filed Nov 20, 201854,000 milesCA

WHEN TURNING ON FAN SPEED SWITCH (CLIMATE CONTROL) WIRE TO FAN BECOMES SOO HOT IT MELTS, HAS BURNING SMELL, AS IF IT WANTS TO BURN OR CATCH FIRE. HAS DONE THIS TWICE EVEN AFTER REPLACING BURNT WIRING. THIS WIRE GETS RED HOT AT ANY POSITION OF THE FAN SPEED SWITCH WHICH CONTROLS THE AC, OR HEAT. I'M AFRAID OF JEEP CATCHING ON FIRE.

Engine
Filed Oct 29, 201899,100 milesTX

I BOUGHT MY JEEP WITH 67,000 MILES, WITHIN A YEAR BEFORE REACHING 100,000 MILES IT WAS ONLY AT ABOUT 99,000MILES WHEN THIS HAPPENED AND APPARENTLY THE ENGINE WASN'T LUBRICATING CORRECTLY AND A BEARING IN THE ENGINE SHATTERED. EVEN THOUGH I CHANGE MY OIL EVERY 3,000 MILES WITH HIGH MILEAGE BECAUSE MY SPOUSE WORKS ON CARS HE IS ALWAYS MAKING SURE. AFTER LOOKING INTO THIS FURTHER THIS ENGINE IS KNOWN THROUGHOUT THE JEEP COMMUNITY TO FAIL BEFORE REACHING 100,000 MILES YET JEEP STILL HAS NOT USED AN EXTENSION FOR THE ENGINE. I SPENT ALMOST 20,000 DOLLARS ON THIS VEHICLE ONE YEAR AGO AND NOW I'M DRIVING AROUND WITH AN ENGINE THAT WILL FAIL SOON BECAUSE I HAVE TO GET TO WORK SOMEHOW AND THE WARRENTY ON THE VEHICLE WAS ONLY A FIVE YEAR 100,000 MILES WARRENTY SO IT DOESN'T COVER IT. I THINK JEEP SHOULD BE ASHAMED FOR SELLING PEOPLE THESE ENGINES KNOWING THEY WILL FAIL BEFORE 100,000 MILES AND THAT THEY SHOULD BE RESPONSIBLE AND EXTEND THE ORIGINAL WARRANTIES TO 10 YR 150,000 MILES FOR PEOPLE WHO EXPIERIENCE THIS KIND OF ENGINE FAILURE AND NOW HAVE TO PURCHASE A NEW ENGINE OUT OF POCKET. I NEED SOMEONE TO CONTACT ME REGARDING THIS ISSUE I WILL NOT SIT BACK AND REMAIN SILENT UNTIL IT IS RESOLVED. I AM A SINGLE MOTHER LIVING ON LIMITED INCOME AND HAVE TO TAKE FROM MY SAVINGS TO COVER AN ENTIRE NEW ENGINE. FOR A CAR I BOUGHT 1 YEAR AGO AND DIDN'T EVEN GO 100,000 MILES BEFORE EXPLODING. AND I DIDN'T EVEN PUT THE MOST MILES ON IT. I'VE ONLY GONE ABOUT 40,000 MILES. SO IN REALITY THIS WAS MO

Air Bags
Filed Oct 22, 2018110,000 milesIL

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. WHEN THE VEHICLE WAS STARTED, THE AIR BAG INDICATOR ILLUMINATED AND REMAINED LIT. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

Air Bags
Filed Oct 9, 2018165,000 milesGA

AIRBAG LIGHT IN ON INDICATING A PROBLEM WITH THE AIRBAG. I CONTACTED JEEP AND THEY SAID THE REPAIR WOULD BE $600. IF THIS IS A SAFETY ITEM DUE TO NO RESULT OF MY OWN, THEN WHY SHOULD I HAVE TO PAY FOR THE REPAIR?

Unknown or OtherFire
Filed Aug 29, 2018125,000 milesCA

I WAS DRIVING 45 MPH SOUTHBOUND ON HIGHWAY 101 IN CALIFORNIA. I STARTED SMELLING A BURNING SMELL FROM UNDER THE HOOD. I WAS COMING UP TO TRAFFIC AND BEGAN TO PRESS THE BRAKE PEDAL AND REALIZED THAT I HAD VERY LITTLE BRAKE PRESSURE. I THEN SWITCHED LANES IN PREPARATION TO GET OFF THE HIGHWAY. AS I GOT OFF THE NEXT EXIT WITH VERY LITTLE BRAKE PRESSURE, THE SMELL GOT WORSE AND SMOKE BEGAN TO COME OUT FROM UNDER THE ENGINE BAY. AS SOON AS A I GOT OFF THE NEXT EXIT, I PULLED INTO A PARKING LOT AND HAND TO USE THE HAND BRAKE TO GET THE CAR TO STOP. I HAD NO BRAKE PRESSURE LEFT. AS SOON AS I PUT THE CAR IN PARK, FLAMES STARTED COMING OUT FROM UNDER THE ENGINE BAY. I GRABBED WHAT I COULD AND EXITED THE VEHICLE AND CALLED 911 REQUESTING THE FIRE DEPARTMENT TO PUT THE FIRE OUT. THE FIRE STARTED UNDER THE LEFT HAND SIDE OF THE ENGINE BAY. THAT IS WHERE THE FLAMES WERE SEEN VISIBLY FIRST. I HAVE NO AFTERMARKET PARTS OR MODS OUTSIDE OF MOPAR (OEM). CAR HAS BEEN MAINTAINED AND SERVICE BY PUTNAM JEEP IN BURLINGAME. NO OFFROAD USAGE EITHER.

Unknown or Other
Filed Aug 6, 2018150,000 milesFL

DRIVERS DOOR LOCK ACTUATOR IS MALFUNCTIONING. REPAIR SHOP SAID IT IS BAD

Air Bags › Frontal › Driver Clockspring/Spiral Cassette
Filed Jul 23, 201881,537 milesIL

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. ON SEVERAL OCCASIONS, WHILE DRIVING, THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT STATED THAT THE WARNING INDICATOR WOULD ILLUMINATE AT 30 SECOND INTERVALS. THE VEHICLE WAS TAKEN TO FEDERICO CHRYSLER DODGE JEEP RAM (1875 E EDWARDSVILLE RD, WOOD RIVER, IL 62095, (618) 254-1000) WHERE IT WAS DIAGNOSED THAT THE CLOCKSPRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V288000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,537.

Fuel/Propulsion System
Filed Jul 18, 2018100,000 milesNY

CRACK IN GAS TANK - THE CHECK ENGINE LIGHT ILLUMINATED YESTERDAY WHEN I STARTED THE VEHICLE. I TOOK MY VEHICLE TO MY MECHANIC. THERE IS A CRACK IN THE TOP OF THE GAS TANK. MY MECHANIC SAID THAT AFTER RESEARCH IN TRYING TO GET A NEW GAS TANK, HE FOUND THAT THIS IS AN ISSUE. MOPAR HAS A SIGNIFICANT BACKORDER FOR THESE TANKS. THIS IS DEFINITELY A SAFETY ISSUE AND I HOPE IT WILL BE LOOKED INTO.

Fuel/Propulsion System
Filed Jul 16, 2018GA

JEEP HAS A LEAK AT MOULDED VALVE FOR EVAP SYSTEM ON THE TOP OF THE FUEL TANK

Structure › Body
Filed Jul 11, 201864,000 milesIL

EXTREME HOOD FLUTTER AT HIGHWAY SPEEDS OR HIGH WINDS

Air Bags
Filed Jul 5, 2018200,000 milesMD

AIR BAG LIGHT FLASHING ON AND OFF WITH CHIME.

Air Bags
Filed Jun 26, 2018CA

CLOCK SPRING

Air Bags
Filed Jun 19, 2018CA

THE CLOCK SPRING ON MY JEEP APPEARS TO HAVE FAILED. THE AIRBAG LIGHT ON MY JEEP IS ON. THE DEALERSHIP SAYS AS LONG AS THIS LIGHT IS ON THE AIRBAGS IN MY VEHICLE WILL NOT DEPLOY AS INTENDED. I'VE RESEARCHED THIS ISSUE AND JEEP (FCA US) RECALLED A MAJORITY OF JEEPS FROM '07-'12 FOR THIS ISSUE. ADDITIONALLY THEY ISSUED AN EXTENDED WARRANTY FOR THE CLOCK SPRING FOR MOST WRANGLERS FROM '11-'16. MY VEHICLE SHOULD FALL WITHIN EACH. I'M BEING TOLD BY BOTH FCA US AND THE JEEP DEALERSHIP THAT THIS ISSUE IS NOT COVERED ON MY JEEP. THIS SEEMS WRONG WHEN THE CLOCK SPRING ISSUE IS A KNOWN DEFECT THAT PRESENTS A SERIOUS SAFETY CONCERN.

Electrical System
Filed Jun 11, 2018PR

JEEP WRANGLER 2011 STALLED ON THE CITY STREET AND HIGHWAY IN SEVERAL OCCATIONS. IT OCCUR SEVERAL TIMES. I WAS ON THE ROAD, THE JEEP WENT OUT COMPLETELY, IT DID NOT BRAKE, IT DID NOT TURN ON, IT DID NOT HONK, I DID NOT RESPOND. SEVERAL TIMES THIS DANGEROUS SITUATION HAPPEN EXACTLY THE SAME AND I ALMOST RISKED MY LIFE. I ALREADY BEEN ON THE EDGE OF CRASHING AND I HAD TO STOP IN THE GRASS OR GREEN AREAS TO NOT KILL MYSELF. MECHANICS DO NOT COME UP WITH THE PROBLEM. IN THE DEALER THERE ARE SEVERAL JEEP WRANGLER WITH THE SAME PROBLEM. LAST VISIT TO A PROFESSIONAL AND AUTHORIZE REPAIR CENTER 6/11/18. THIS IS CLEARLY A DEFECT THAT ATTENDS LIFE AND SECURITY.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Jeep Wrangler → · Every Wrangler year → · How the figures are calculated →