Page 2 of 10 · complaints 51–100 of 485

2011 Jeep Wrangler complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Air Bags
Filed Aug 10, 2022CT

Air bag warning light will intermittently come on and chime a warning signal, then stay on. I am concerned that the air bag will not deploy if there is an accident.

Air Bags
Filed Feb 28, 2022TN

Airbag warning lights and chimes go off dozens of times a day as the steering wheel moves slightly off center. I am guessing that the airbag will not deploy during these warning times. This is a safety issue. I have read that it is a common clockspring issue.....but LHD vehicles are omitted? What are you doing about it?

Steering
Filed Jan 17, 2022CA

I have been experiencing the "death Wobble" for many years, and have gone to various shops to find out the problem but have not been able to fix the "death wobble". The entire car shakes and vibrates uncontrollably when I drive on the free way over a bump, or even when I drive on a regular street and hit a bump. The shaking doesn't stop until I come to a complete stop, and that is very dangerous on the freeway. Once the "death wobble" is going on braking and controlling the jeep are nearly impossible. I have recently found out about a class action lawsuit for this very problem, and I believe my car qualifies to be part of this. I have not been able to document this because it doesn't always happen, and when it does I don't have a camera running.

Fuel System, Gasoline
Filed Nov 30, 2021142,000 milesMO

The contact owns a 2011 Jeep Wrangler. The contact stated that the fuel pump would continuously stop while attempting to refuel the vehicle. Due to the failure, the contact could not gauge when the fuel tank was full; therefore, fuel would splash out of the tank once it reached capacity. The contact stated that fuel would splash onto her clothing or onto her face because of the failure. The contact called a dealer and the service mechanic confirmed that the failure was common and that her fuel tank would need to be replaced. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 142,000.

Air Bags
Filed Nov 25, 2021CO

Driver side airbag light and sound indicator continually goes on and off. Dealer states that there is no recall for my vin number and will not entertain fixing unless I pay out of pocket. There was a recall for the RHD models during this year, how were the left hand models not included in this? I’ve read numerous complaints of Jeeps with the same issue post 2010 models. This is a safety issue and should be addressed by the manufacturer/dealer.

Electrical SystemFire
Filed Sep 20, 2021TX

While travelling country road (divided highway) cruising at approximately 65 mph (cruise control engaged) the message indicator went "ding" and the check engine light began flashing. I turned on flashers, slowed down and found a commercial driveway into which I could exit and stop off roadway. After turning off ignition I immediately raised the hood and found active fire (flames) to the rear of the intake manifold and forward of the firewall where the wiring harness is located. I instructed my passenger to immediately exit the vehicle. I had bottles of drinking water with us (hot day in Texas) so I took three or four bottles of water and extinguished the flames from both sides of the upper engine. The flames were immediately extinguished indicating no presence of petroleum products fueling the flames. After ensuring that fire was fully extinguished I called a local towing service to come pick us up and drop the Jeep at a local NAPA repair shop. Shop located and ordered a new wiring harness as opposed to trying to repair existing harness. May file a claim with Auto Insurance after repairs are made.

Electrical System
Filed Sep 8, 2021CO

UNKNOWN but suspected deterioration of steering column clock spring. Radio controls and horn stopped working, then the cruise control stopped working.

Air Bags
Filed Jul 28, 2021IN

Clockspring is bad. Right hand drive vehicles have recall, left hand doesn't. How is it different because if the problem is dust and/or moisture and the clocksprings are the same it effects both sides of the passenger compartment. Dealer is in the process of ordering the parts.

SteeringCrash2 injured
Filed Jun 25, 2021205,000 milesTN

The contact owned a 2011 Jeep Wrangler. The contacts son stated while driving 25 mph the contact was making a right turn when the contact was unable to return the steering wheel back into neutral position. The vehicle had crashed into a guardrail where it came to a complete stop and the airbags did not deploy. The occupants both sustained back and neck pain but did not seek medical treatment. The contact stated no warning lights was illuminated. A police report was taken and the vehicle was towed to insurance lot where it was determined that the vehicle was totaled. The manufacturer was not informed of failure. The failure mileage was approximately 205,000.

Air Bags
Filed May 7, 2021108,565 milesGA

WHILE DRIVING DOWN THE HIGHWAY THE AIRBAG LIGHT CAME ON WITH NO WARNING. THE AIRBAG LIGHT WOULD GO OFF AND ON. TURNING THE STEERING WHEEL WHEN STATIONARY WILL ALSO MAKE THE LIGHT COME ON AND OFF.

Steering
Filed Mar 29, 202199,000 milesFL

THE ON GOING DEATH WOBBLE ISSUE. THIS LAST INCIDENT , I WAS COMING HOME FROM WORK ON THE FLORIDA TURNPIKE DOING ABOUT 60 MPH AND IT HAPPENED AGAIN AND I LOST TOTAL CONTROL OF THE JEEP AND ALMOST GOT HIT BY AN 18 WHEELER... LUCKILY I MANAGED TO CUT TO MY RIGHT BEFORE HE HIT ME.

Service BrakesFire
Filed Feb 25, 202122,000 milesNC

PURCHASED 2011 SAHARA MANUAL 2DR IN 3/2016. ON 2/24/2021 NOTICED SMOKE AND BURNING SMELL COMING FROM LEFT FRONT SIDE AS I WAS RETURNING HOME FROM A DOCTOR VISIT ON LOCAL 4 LANE 35 MPH HIGHWAY. STOPPED AT LOCAL JEEP DEALER,ROSS JEEP, 2 BLOCKS AWAY AND FIRE WAS VISIBLE FROM LEFT FRONT WHEEL. WAS TOLD FIRE DUE TO BRAKE "SEIZED" CAUSING FIRE TO ROTOR/BRAKE. 22,000 MILES CURRENTLY ON JEEP. HAVE SERVICED REGULARLY AS RECOMMENDED AND GARAGED WITH NO "OFF ROAD" DRIVING. MECHANIC/DEALER SUGGESTED NEW BRAKES AND ROTORS ON FRONT OF JEEP. WHY WITH ONLY 22,000 MILES WOULD I HAVE A PROBLEM WITH BRAKES AND WHAT WOULD CAUSE THIS PROBLEM ? FROM READING OTHER COMPLAINTS I FEEL LUCKY TO NOT HAVE HAD A TOTAL LOSS OF JEEP AND MY LIFE DUE TO FIRE. I HAD JEEP COMPLETELY CHECKED OUT PRIOR TO PURCHASE ALONG WITH CHECKING FOR RECALLS AND NO ISSUES SURFACED.

Electrical System
Filed Feb 20, 202194,000 milesKS

JEEP WAS TOWED TO SHOP DUE TO STARTER RANDOMLY CATCHING ON FIRE. ASKED MECHANICS TO CHECK THE ROAD WALK. THEY SAID EVERYTHING WAS FINE BUT JEEP BOUNCES ALL OVER THE ROAD. I HAVE DROVE MANY KEEPS AND THIS ISN'T NORMAL AND IS UNSAFE TO DRIVE. ELECTRICAL ISSUES WITH THE HEATED SEATS. THEY TURN ON FOR 3-4 SECONDS AND SHUT BACK OFF.

Seats
Filed Feb 18, 2021140,000 milesIL

HEATED SEATS NOT WORKING PROPERLY. OVERHEATING ON OCCASION WITH SMELL OF "BURNING" PLASTIC, AND NOT HEATING ON OTHER OCCASIONS.

Steering
Filed Jan 30, 202199,000 milesFL

I'VE EXPERIENCING A TERRIBLE WOBBLING WHEN DRIVING ON THE HIGHWAY.I ONLY DRIVE BACK AND FORWARD TO WORK. I DO NOT OFF ROAD AT ALL!! I ALMOST CAUSED AN ACCIDENT THE OTHER DAY COMING FROM WORK. IT WAS TERRIBLE TO SAY THE LEAST. I'M REALLY AFRAID TO USE MY JEEP AND WILL NEVER LET MY FAMILY IT... PLEASE ADVISE WHAT I CAN DO TO GET IT FIX . I'VE TAKING IT TO THE DEALER SEVERAL TIMES ALREADY WITH NO RESULTS.

Air Bags
Filed Jan 15, 2021100,000 milesNC

MY AIRBAG LIGHT KEEPS COMING ON INTERMITTENTLY. TOOK IT TO A DEALERSHIP AND SAYS THE CLOCK SPRING HAS GONE BAD. I SEE THERE IS A RECALL FOR JEEP'S THAT ARE RIGHT HANDED FOR THIS SAME ISSUE. I ALSO SEE ON THE FORUMS AND THIS WEBSITE THAT IT IS HAPPENING TO A LOT OF LEFT HANDED JEEP WRANGLERS. I THINK THE RECALL SHOULD BE FOR BOTH. THIS IS A SAFETY HAZARD AS I LEARN MY DRIVERS SIDE AIRBAG WILL NOT DEPLOY IF I AM IN A WRECK.

Electrical System
Filed Jan 14, 2021100,000 milesOH

THERE IS A BAD CONNECTION WITH THE GEARS ACCORDING TO THE TRANSMISSION. IT'S SLIPPING AND DELAYED MOVEMENT TO THE VEHICLE. FROM TIME TO TIME, THE VEHICLE WILL SLOW DOWN OR STOP ALL OF A SUDDEN WHEN DRIVING OR TURNING A CORNER. IT'S VERY DANGEROUS ESPECIALLY IF SOMEONE IS ON YOUR BUTT.

Engine
Filed Jan 13, 202174,460 milesPA

MY JEEP HAD A PISTON / CONNECTING ROD BREAK THROUGH BOTTOM OF MY ENGINE BLOCK MY JEEP WAS MAINTENANCED AND I'M SECOND OWNER AND IT ONLY HAS 74,000MI SO GO INTO NOW I'M PAYING ON VEHICLE AND NO WAY GET WORK, PLUG IN MY CODE READER AND FIND CODE OF DEATH LIKE REALLY. ANY WAY WAS INDICATED THAT MY NUMBER 4 CYLENDER HAD MISS FIRE LEADING TO STUCK IN A VERY EXPENSIVE PAPER WEIGHT. I WAS DRIVING NORTHBOUND ROUTE 209

Fuel/Propulsion System
Filed Dec 1, 202050,000 milesNH

AUTO SHUT OFF OF GAS FILL DOES NOT WORK WHEN FILLING FUEL TANK AND GAS SPUES ALL OVER THE VEHICLE AND GROUND WHEN TANK FILLS.

Structure › Body1 injured
Filed Nov 26, 2020120,000 milesNJ

FUEL OVERFLOWS WHILE FILLING TANK. FUEL SPILLS ON PEOPLE, VEHICLE, AND GROUND.

Air Bags
Filed Oct 7, 2020165,000 milesCA

MY AIR BAG LIGHT KEEPS COMING ON RANDOMLY. I TOOK IT TO A FRIEND WHO WORKS FOR CHRYSLER AS A MECHANIC AND HIS CODE READER MENTIONED THE STEERING WHEEL AIR BAG IS THE CULPRIT. WE'VE DETERMINED THAT THE CLOCK SPRING IS THE ROOT OF THE ISSUE. ALTHOUGH NOT OF THE SAME RECALL GROUP, THIS IS EXACTLY LIKE THE 2016'S RECALL OF 2007-2010 US WRANGLERS, AND OVER 7K+ RIGHT-HAND DRIVE WRANGLERS. IM SURE MY WRANGLER IS NOT THE ONLY 2011 HAVING THIS ISSUE. CONSIDERING WE'VE BEEN DEALING WITH TONS OF DUST AND SOOT IN CALIFORNIA DUE TO WILDFIRES EVERYWHERE, IT IS LIKELY THE DUST TRIGGERING THIS; NONETHELESS FITTING THE PROFILE OF THE RECALL IN 2016 EXACTLY AS IT IS. I BELIEVE CHRYSLER/FIAT SHOULD HONOR VEHICLES BUILT IN THAT YEAR RANGE AS IT SEEMS THEY ARE STILL AFFECTED BY THIS DESIGN FLAW.

Fuel/Propulsion System
Filed Sep 9, 202060,000 milesNC

WHEN FILLING UP WITH FUEL, THE GAS WILL SPIT BACK AND SPILL FUEL ON THE SIDE OF JEEP AND GROUND, EVEN AFTER THE AUTOMATIC SHUT OFF OF THE HOSE ENGAGES. HAS HAPPENED SEVERAL, MAYBE 5 DOZEN, TIMES SINCE I'VE OWNED IT. IT US WELL DOCUMENTED FROM THOUSANDS OF OWNERS OF THIS STYLE JEEP HAVING THE SAME PROBLEM.

Air Bags
Filed Sep 4, 202064,320 milesCA

FIRST MY HORN STOPPED WORKING THEN THE BUTTONS ON THE STEERING WHEEL QUIT WORKING THEN THE RADIO STARTED GETTING ALL STATIC BUT AT FIRST WHEN RADIO STARTED BEING STATIC THE CD PLAYER STILL WORKED AND THEN THE CD PLAYER WOULD PLAY INTERMITTENLY AND NOT A SOUND IN RADIO MODE NOW NOW CD , NO RADIO, NO STEERING WHEEL BUTTON AND NO HORN. THE CRUISE CONTROL LIGHT COMES ON IF THE BUTTON IS PRESSED BUT THAT IS IT. IT IS IMPORTANT TO HAVE A WORKING HORN SAFETY!!! I WAS TOLD IT IS THE CLOCKSPRING GOING OUT AND CAUSING ALL THESE ISSUES AND CAUSEING THE AMPLIFIER TO FAIL AND THE STEREO MALFUNCTION AND NEEDING TO BE REPLACED. COSTING A COUPLE THOUSAND DOLLARS.

Seat Belts
Filed Jul 9, 2020FL

SEATBELT IS NOT RECOGNIZED AS BEING CLICKED.

Air Bags
Filed Jun 24, 2020183,000 milesOR

I AM A RURAL CARRIER I WAS ON THE JOB WORKING AND MY SEAT BELT BROKE ON MY RHD 2011 JEEP WRANGLER! I WORK FOR USPS I AM REQUIRED TO USE MY JEEP ON A DAILY BASIS THIS IS COSTING ME MONEY COULD OF COST ME MY LIFE ALSO! I USE MY JEEP RUN LIKE 250 MILE PLUS PER DAY. I CONTACT MY DEALER SHIP THEY SAY THERE IS NO ETA TIME I'M LIKE WHAT THAT'S SHE LIKE I DON'T KNOW WHEN WE GET YOU A SEAT BELT I'M LIKE WELL I NEED IT'S MY WORK VEHICLE AND THAT'S MY DRIVER SIDE AND STILL THEY DIDN'T HELP ME! I ALSO HAD A AIR BAG ISSUES SAME AS AN AXLE ISSUE MY JEEP LEAKS WATER ALSO MY WHOLE JEEP IS POORLY MADE I DEMAND ON A REPLACEMENT JEEP OR SPONSOR ME WITH THE USPS! MY JOB IS TO DELIVERY THE MAIL NOT TO RISK MY LIFE TO DRIVE A POORLY MADE VEHICLE. PLEASE HELP . I WAS DRIVING ON HWY GOING 55 MPH BROKE!! *TR

Fuel/Propulsion System
Filed Jun 23, 202056,000 milesFL

GAS TANK IS CRACKED ON TOP NO IMPACTS SHOWING. *TR

Engine
Filed May 12, 2020140,000 milesPA

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE EXPERIENCED THE DEATH WOBBLE. THE CONTACT STATED THAT AT FIRST THERE WAS NO WARNING LIGHT HOWEVER, RECENTLY THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE CONTINUED TO DRIVE TO HER DESTINATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED SHE CALLED UNITED AUTOMOTIVE SERVICE CENTER LOCATED AT 1135 WAYNE AVE, CHAMBERSBURG, PA 17202, (717)267-2175, AND NOTIFIED THE DEALER OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 140,00.

Air Bags
Filed May 5, 2020TX

AIR BAG CLOCK SPRING DOES NOT WORK. IT IS A SAFETY HAZARD....AIRBAGS, HORN AND CRUISE CONTROL, WILL NOT WORK WITHOUT THIS PART. IN TEXAS, IT WILL NOT PASS INSPECTION. THIS IS A SAFETY ISSUE AND NEEDS TO BE ADVISED TO BECOMING A RECALL FOR JEEP WRANGLERS THAT WERE BUILD IN THE SAME PLANT AS MINE JEEP. *TR

Air Bags
Filed May 5, 2020108,000 milesTX

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THE AIR BAGS WARNING LIGHT ILLUMINATED AND THE HORN BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE CLOCKSPRING. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.

Steering
Filed Apr 24, 202083,000 milesOR

WHILE HEADLIGHTS/FOG LIGHTS ON, RIGHT TURN SIGNAL ON AS VEHICLE MAKING TURN FOG LIGHTS GO OFF. INTERMITTENT SOUND WITH AM-FM PART OF RADIO, SATELLITE PART WORKS FINE .

Structure › BodyFire
Filed Mar 26, 2020140,000 milesIN

DRIVING DOWN ROAD VEHICLE STARTED TO FLAME FROM RIGHT FRONT PASSENGER SIDE NEAR FRONT. PULLED OVER. GOT OUT IN TIME AT WHICH TIME VEHICLE WENT UP IN FLAMES. CALLED 911 AND FIRE DEPARTMENT CAME PUT OUT FIRE LEFT FIRE REIGNITED AND THEY CAME BACK TO PUT OUT. CALLED INSURANCE, FILED CASE WITH CHRYSLER GOT NO RESPONSE. VEHICLE WAS NOT MODIFIED OR USED FOR OFF ROAD THIS WAS A VEHICLE USED FOR REGULAR COMMUTE TO WORK. THE VEHICLE WAS TRAVELING A SPEED OF APPROX 35 MPH ON A CITY STREET. RAYMOND STREET. BELIEVE IT WAS AN ISSUE WITH FUEL SYSTEM IN RELATION TO ENGINE. SALVAGE YARD PHONE 317-787-3202 VEHICLE ID FOR SALVAGE 27404152 CHRYSLER CASE #[XXX] GEICO CLAIM #[XXX] WAYNE TOWNSHIP FIRE DEPT INDPLS, IN ABOUT 8:45 PM RESPONDED TO THIS*DT ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB *DT*JB

Engine
Filed Mar 24, 2020125,000 milesTX

ENGINE FAILURE. WHILE TRAVELING AT 75MPH ON THE HIGHWAY, THE VEHICLE LOST POWER AND THREW A CHECK ENGINE LIGHT. I PULLED OVER TO THE SIDE OF THE ROAD AND SHUT OFF THE VEHICLE AND ATTEMPTED TO RESTART IT. THE VEHICLE DID NOT IMMEDIATELY RESTART, BUT DID SO ON THE SECOND TRY. I DROVE AWAY AND APPROXIMATELY A MILE DOWN THE ROAD, THE VEHICLE BEGAN TO KNOCK AND MAKE BANGING NOISES, I PULLED OVER ONCE AGAIN AND CALLED A TOW TUCK. VEHICLE WAS LATER DIAGNOSED WITH FAILED ROD BEARINGS AND REQUIRED A FULL REBUILD. VEHICLE HAD 125K MILES AT THE TIME OF FAILURE.

Steering
Filed Feb 28, 2020108,000 milesKS

DEATH WOBBLE. WHILE DRIVING.

Fuel/Propulsion System
Filed Feb 27, 2020105,000 milesTN

EVERY TIME WE FILL THE GAS TANK, FUEL SPEWS/SPILLS OUT AT THE END OF PUMPING THE GAS.

Electrical System
Filed Feb 23, 202048,000 milesCA

THE HORN STOPPED WORKING, TO MY KNOWLEDGE SINCE WE NEVER HAD TO USE IT UNTIL11/8/18, THE DAY WE HAD TO ESCAPE THE CAMP FIRE. MAYBE IT NEVER WORKED! IS THIS A RECALLED ISSUE? IN MOTION CITY STREET.

Air Bags
Filed Feb 10, 202090,000 milesIL

I BROUGHT MY JEEP IN FOR THE AIR BAG LIGHT BEING ON AND A RECALL FOR TGE INFLATOR, AND WAS INFORMED THAT THE LIGHT WAS ON DO TO THE DRIVERS SIDE AIR BAG AND THERE COULD BE A POTENTIAL PROBLEM TGAT ISN'T A RECALL FOR THE CLOCK SPRING

Fuel/Propulsion System
Filed Feb 5, 202096,000 milesRI

WHEN I FILL THE GAS TANK, THE STATION PUMP CLICKS OFF THE NOZZLE THEN GAS SPITS BACK OUT OF MY TANK ALL OVER THE SIDE OF MY JEEP AND ONTO THE GROUND.

Fuel/Propulsion System
Filed Jan 30, 202080,000 milesNJ

WHEN FILLING THE FUEL TANK, GASOLINE SPEWS OUT OF THE FILLER TUBE AS THE GAS PUMP CLICKS OFF AT "FULL" LEVEL. THE VEHICLE WAS STATIONARY AND THE ENGINE WAS TURNED OFF. THIS PROBLEM HAPPENS ALMOST EVERY TIME I FILL THE TANK

Unknown or Other
Filed Jan 15, 2020NJ

HEATING SYSTEM - CLOG ON DRIVERS SIDE OF HEATING AIR VENTS - NO HEAT ON DRIVERS SIDE OF JEEP WRANGLER

Air Bags
Filed Jan 15, 20203,200 milesVA

VEHICLE STATIONARY, FLOODING FRONT DRIVER AND PASSENGER FLOORBOARDS. 3+ INCHES. NOT A DROP OF WATER ANYWHERE ELSE. 6 ATTEMPTS AT DEALERSHIP SERVICE DEPARTMENT BY (THE WATERMAN), UNTIL COMPLETED. THE SERVICE DEPARTMENT HAS NO RECORD OF THIS IN THEIR SYSTEM ACCORDING TO THEM, I DO. CAUSED ELECTRICAL, RUSTING, CARPETING BUCKLED NOW LOOSE BUNCHING UNDER GAS AND BRAKE PEDALS. RECEIVED NHTSA RECALL NOTIFICATION, OF THE SEATBELTS IN MY 2011 JEEP WRANGLER, ,HAVE NOT RECEIVED ANY NOTIFICATION FROM MANUFACTURER. LAST RECALL FOR DRIVERS AIRBAG, TAKATA DANGERS, THE DEALERSHIPS REPAIR DEPARTMENT INSISTED NO SUCH RECALL EXISTED, AND CLAIMS TO HAVE REPLACED THE PASSENGER AIRBAG THAT HAD ALREADY BEEN REPLACED. MY VIN # PULLS UP ALL RECALLS COMPLETED. THIS IS NOT TRUE. I HAVE RECORDS OF DATES OF SERVICE AND PHOTOS. I DON'T HAVE A SCANNER TO UPLOAD THEM. FLOODING OCCURRED WHILE VEHICLE WAS STATIONARY AND PARKED IN DRIVEWAY OF HOME.

Air Bags
Filed Jan 15, 202032,600 milesVA

COMPLAINT NUMBER: 1299598 THE PRINT OUT OF MY FILED COMPLAINT IS INCORRECT IN THAT I DID CHECK THE BOX TO NOT SHARE MY COMPLAINT WITH THE MANUFACTURER I HAVE PHOTOS OF THIS FACT ON ANOTHER CAMERA NOT CONNECTED TO THE INTERNET. PLEASE MAKE NOT OF THIS COMPLAINT AS I HAVE.

Air Bags
Filed Jan 2, 2020144,000 milesNE

SO THEY (MOPAR/JEEP) HAVE HAD THIS JEEP CLOCK SPRING RECALL ISSUE FOR A WHILE NOW... WE HAVE HAD IT REPLACED TWICE NOW UNDER THE RECALL AND IT IS STILL DOING THE EXACT SAME THING... SO THE RECALL FIX WAS NOTHING BUT A SHAM... IT DID NOT FIX THE PROBLEM AND THE PROBLEM STILL PERSISTS AND I AM NOT FIXING IT FOR A THIRD TIME WHEN THE SOLUTION THEY CAME UP WITH FOR THE RECALL IS NOT A SOLUTION IT JUST MASKS THE PROBLEM FOR A LITTLE WHILE... SO NOW ONCE AGAIN THE CLOCK SPRING IS OUT IN IT AND I AM AT MY WITS END WITH IT!

Unknown or OtherFire
Filed Dec 31, 201950,000 milesAR

DRIVING TO WORK MY WRANGLER DIED AND BURST INTO FLAMES MOVING FROM THE BACK TO THE FRONT. I WAS NORTHBOUND ON HWY 265 WHEN VEHICLE DIED AND STARTED BURNING.*DT*JB

Air Bags
Filed Nov 26, 201991,000 milesIN

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. AFTER THE VEHICLE WAS SERVICED PER AN UNKNOWN AIR BAG RECALL AT BACHMAN CHRYSLER DODGE JEEP RAM (LOCATED AT 630 BROADWAY ST, JEFFERSONVILLE, IN 47130, (812) 282-4356), THE AIR BAG WARNING INDICATOR CONTINUED TO ILLUMINATE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 91,000. *DT CONTACT STATED HE HAD A FAULTY CLOCKSPRING CAUSING THE AIRBAG LIGHT TO STAY ON. CONTACT'S VIN WAS NOT ON THE RECALL.*JB

Fuel/Propulsion System
Filed Nov 14, 201995,900 milesMI

WHEN FILLING WITH FUEL, GAS WILL SPIT BACK FROM THE FILLER NECK AND ALL OVER THE SIDE OF THE JEEP RIGHT BEFORE THE FUEL NOZZLE CLICKS OFF. THIS HAS HAPPENED 3 TIMES NOW IN THE 3 WEEKS SINCE I BOUGHT THIS VEHICLE FROM A DEALER. THIS CREATES A FIRE HAZARD IN THE EVENT GAS HIT A HOT SPOT OR A SPARK CAUSED BY STATIC, ETC...

Air Bags
Filed Oct 19, 2019117,263 milesID

DURING THE EVENING OF OCTOBER 16, 2019 WHILE DRIVING ON INTERSTATE HIGHWAY 84 NEAR THE EAGLE ROAD EXIT 46 WITH MY 5 YEAR OLD GRANDSON, MY JEEP HAD A CATASTROPHIC ELECTRICAL FAILURE. I COULD NOT GET THE TURN SIGNALS, HEADLIGHTS, WINDSHIELD WIPERS, OR HORN TO WORK. LATER I LEARNED THAT AT LEAST THE DRIVERS AIR BAG WAS ALSO INOPERABLE. THE NEXT MORNING MY LOCAL JEEP DEALER (LARRY H MILLER, BOISE, ID) DIAGNOSED THE PROBLEM AS A FAILURE OF THE 'CLOCK SPRING' THE SERVICE MANAGER CALLED ME AND SAID THAT DUE TO THE ONGOING RECALL OF CERTAIN RIGHT HAND DRIVE JEEP WRANGLERS (NHTSA CAMPAIGN NUMBERS:16V288000, 13V176000, AND 11V528000, ALL INVOLVING THE CLOCK SPRING) A NEW, REDESIGNED, CLOCK SPRING IS NOT AVAILABLE FOR NON-RECALLED VEHICLES. HE TO INSTALL AT MY EPENSE A NEW CLOCK SPRING, BUT OF THE OLD DESIGN, WHICH WOULD EVENTUALLY FAIL.

Seat Belts
Filed Sep 24, 201970,000 milesNY

FRONT PASSENGER SEAT BELT IS DEFECTIVE. GETS STUCK WHEN TRYING TO PULL IT OUT. TAKES A FEW TRIES TO PULL IT OUT. SOMETIMES IT WONT UNLOCK. VERY SERIOUS SAFETY HAZARD. JEEP IS ALWAYS STATIONARY WHEN TRYING TO USE THE SEATBELT. THIS HAS BEEN HAPPENING FOR THE PAST YEAR OR TWO. I PAID $700.00 OUT OF POCKET TO HAVE A NEW SEAT BELT INSTALLED TODAY AT A LOCAL MECHANIC. THE SEATBELT SHOULD BE WARRANTIED FOR LIFE OF THE VEHICLE. JEEP CHRYSLER HAS DENIED MY CLAIM FOR REPAIR. THE SEATBELT IS A SAFETY ISSUE. NOT A LUXURY ITEM.

Electrical System
Filed Sep 9, 201983,000 milesMO

I HAD JUST DROPPED MY 6 YEAR OLD OFF SCHOOL, WENT TO LEAVE WITH MY 7 MONTH OLD AND ENDED UP STRANDED BECAUSE THE ALTERNATOR WENT OUT, JUST TO FIND OUT THAT THERE IS A SENSOR IN THE COMPUTER AND ISN'T SOMETHING THAT CAN BE FIXED REAL QUICK. SO NOW AM IN A MAJOR BIND TRYING TO GET MY FAMILY PLACES WHILE MY JEEP SITS.

Air Bags
Filed Sep 6, 201978,000 milesIL

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED MARINO CHRYSLER JEEP DODGE (5133 W IRVING PARK RD, CHICAGO, IL 60641, (773) 777-2000) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 78,000.

Air Bags
Filed Aug 22, 2019VA

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. HALL CHRYSLER DODGE JEEP RAM VIRGINIA BEACH (3152 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452, (877) 475-0721) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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