2024 Jeep Wrangler 4Xe complaints

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (ELECTRICAL SYSTEM) and 25V766000 (ENGINE). However, the parts to do the recall repair were not yet available. The vehicle was serviced under NHTSA Campaign Number: 24V720000 (ELECTRICAL SYSTEM), but the failure occurred. The contact stated that an over-the-air update was performed on the vehicle. The contact stated that the following day, while the contact's wife was driving at an undisclosed speed, the vehicle stalled. The driver was unable to coast to the side of the road. After approximately fifteen minutes, the vehicle was restarted. The vehicle was no longer driven due to safety concerns. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The failure mileage was approximately 7,000.

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Numbers: 25V710000 (Electrical System), 25V741000 (Electrical System), and 25V766000 (Engine); however, parts for the recall repair were not yet available. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer confirmed that the recall remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V766000 (Engine), 25V741000 (Electrical System), and 25V710000 (Electrical System); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his wife was driving at an undisclosed speed, the vehicle experienced a loss of drive power. The vehicle was towed to the dealer, who determined that the software error in an over-the-air (OTA) update resulted in a loss of drive power. The dealer deleted the software update; however, the vehicle hesitated while driving at high RPM. The contact was informed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving approximately 40-45 MPH, the vehicle lost motive power and stalled. The driver was able to coast off the road and restart the vehicle. The vehicle was taken to the local dealer, but no assistance was provided because the vehicle was working as intended. While driving at an undisclosed speed, the message "Shift to Park" was displayed. The contact stated that the vehicle eventually stalled on the interstate. The driver was able to coast off the roadway. The vehicle was towed to the local dealer, who informed the contact about NHTSA Campaign Numbers: 25V710000 (Electrical System) and 25V741000 (Electrical System). The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a claim, and the contact was informed about obtaining a loaner vehicle and reimbursement. The failure mileage was approximately 25,000.

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (ELECTRICAL SYSTEM), 25V741000 (ELECTRICAL SYSTEM), and 25V766000 (ENGINE). However, the parts to do the recall repairs were not yet available. The contact stated that while driving at an undisclosed speed, the vehicle jerked. No warning lights were illuminated. Most recently, while driving at an undisclosed speed, the vehicle stalled. The contact was able to restart the vehicle. The contact stated that the message "Auxiliary Switches Temporarily Unavailable - Battery Charging" was displayed on the instrument panel. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The failure mileage was approximately 10,000.

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and informed the contact that the part was not yet available for the recall repair. The manufacturer was made aware of the issue and informed the contact that the remedy was expected in the second quarter of 2026. The contact had not experienced a failure.

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at 25 MPH and entering the highway, the steering wheel failed to respond as needed. The contact stated that the steering wheel finally loosened, and the contact was able to turn the steering wheel. Another driver swerved to avoid a crash, and rocks cracked the front windshield. While driving, there was an abnormal smoky burning odor was detected. The odor became more prominent. The contact pulled over and turned off the vehicle. After waiting for several minutes, the contact opened the hood and noticed that the hood was burned and stripped, and noticed the issue was inside the engine. Several unknown warning lights were illuminated. The contact associated the failure with NHTSA Campaign Number: 25V710000 (Electrical System) and 25V741000 (Electrical System). The vehicle was towed to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 4,300.

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while the vehicle was parked, the contact attempted to buckle the front driver-side seat belt, but the seat belt retractor was stuck. The contact was unable to adjust the retractor. The vehicle was taken to the dealer, where it was diagnosed with a front driver-side seat belt retractor failure. The contact was informed that the front driver's side seat belt needed to be replaced. The vehicle was not repaired. The contact was informed that the repair was not covered under warranty. The manufacturer was not made aware of the failure. The failure mileage was 36,000.

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at 65 MPH, the vehicle lost power while depressing the accelerator pedal. There was no warning light illuminated. The contact stated that the vehicle independently switched over to Hybrid Mode and then resumed normal operation. The vehicle was taken to a dealer, and repairs were made to the battery. The contact then stated that while driving at a slow speed, there was an unknown message for the charging capability displayed on the instrument panel. The contact was instructed to pull over and complete a software update. Soon after the update, the contact stated that the charging feature was no longer available, and the contact was only able to use gasoline to operate the vehicle. The contact then received notifications of NHTSA Campaign Number: 25V710000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 5,000.

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (ELECTRICAL SYSTEM) and 25V766000 (ENGINE); however, the parts to do the recall repairs were not yet available. The contact stated that after parking the vehicle, the vehicle stalled. After several attempts, the vehicle restarted approximately one and a half hours later. The contact stated that on a separate occasion, the vehicle jerked abnormally. No warning lights were illuminated. The local dealer was not contacted. The contact stated that the failure persisted. The contact stated that it did not feel safe driving the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 24,000.

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at an undisclosed speed, the engine stalled. The vehicle was able to restart. In addition, the contact stated that the infotainment system independently turned off intermittently. The contact stated that while the vehicle was at the dealer for a service appointment, the contact was informed of unrepaired recalls. In addition, the contact was informed that the recall remedy parts were not available. The contact later received recall notifications and notification of NHTSA Campaign Number: 25V766000(Engine); however, the part to do the recall repair was not available. The contact stated that the dealer stated that the vehicle was safe to drive; however, the contact was afraid to drive the vehicle because the unrepaired recall was a fire risk. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at approximately 30 MPH, the engine seized and the vehicle lost motive power. There were no warning lights illuminated. The vehicle was able to restart. The contact received notification of NHTSA Campaign Number 25V710000 (Electrical System), and the dealer had informed the contact that the VIN was also associated with NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to complete the recalls repairs were not yet available. The vehicle was taken to the dealer, where it was diagnosed that the high-voltage battery had failed and required replacement. The contact was informed that the recall remedy would not fully repair the battery. The dealer also confirmed that the remedy was not available for the other related recalls. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recalls repairs. The manufacturer was made aware of the failure. The approximate failure mileage was 12,900.

The contact leased a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that due to a fire risk from the recall, the vehicle was no longer driven. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while the vehicle was parked, after completing an Over-the-Air software update, the vehicle failed to start and became inoperable for two days. There was no warning light illuminated. The contact stated that while driving at an undisclosed speed, the vehicle operated sluggishly and jerked abnormally. There was no warning light illuminated. The contact later received notifications of NHTSA Campaign Numbers: 25V710000 (Electrical System), 25V741000 (Electrical System), and 25V766000 (Engine); however, parts for the recall repairs were not yet available. The vehicle was taken to the dealer, but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure, and a case was filed. The approximate failure mileage was 13,000.

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at an undisclosed speed, the vehicle independently accelerated. The charging system failure warning light was illuminated. The contact stated that the failure had occurred while the contact was at a stoplight. The contact stated that the failure had occurred several times. In addition, the contact stated that the failure occurred while the contact was traveling 300 miles away from home. The contact stated that while traveling, the vehicle was taken to several dealers along the route; however, the dealers declined to inspect the vehicle. The contact returned home and later contacted a local dealer, and an appointment was scheduled. The vehicle was taken to the dealer, where it was diagnosed with battery failure. The contact was informed that the battery needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact stated that the vehicle was at the dealer for 28 days. The contact stated that the failure was scary and unsafe that the vehicle was left in another town because the contact was afraid to drive the vehicle home. The contact later received notifications of NHTSA Campaign Number: 25V741000 (Electrical System) and 25V766000 (Engine); however, parts were not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 791.

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at an undisclosed speed, on several occasions, the vehicle unexpectedly accelerated without the accelerator pedal being depressed. There were no warning lights illuminated. The contact stated that while the vehicle was parked and running, there was an abnormal sound coming from the vehicle. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (Electrical System), 25V741000 (Electrical System), and 25V766000 (Engine); however, parts for the recall repairs were not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 18,000.

The contact owns a 2024 Jeep Wrangler 4XE. The contact was smelling a burning odor entering the cabin of the vehicle through the vents on the dashboard. The contact was not sure if the defroster or the heater had been activated. The contact stated that there were no warning lights illuminated. The contact had taken the vehicle to a local dealer, but the vehicle had not yet been diagnosed. The contact was advised by the dealer that instructions were needed from the manufacturer on how to repair the vehicle. The contact had received notification of NHTSA Campaign Number: 25V741000 (Electrical System). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was informed of the failure. The failure mileage was approximately 16,000.

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (ELECTRICAL SYSTEM) and 25V766000 (ENGINE); however, the part to do the recall repair for the engine was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while attempting to start the vehicle on three separate occasions, the vehicle hesitated while starting. No warning light was illuminated. In addition, upon further inspection, the contact noticed that the high-voltage battery failed to maintain a charge and drained quickly. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 14,000.

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System), 25V766000 (Engine), and 25V-710000 (Electrical System). The contact stated that the vehicle failed to exceed 20 MPH. The vehicle was restarted and worked as designed. The contact stated that while driving, the vehicle was hesitating. Additionally, several unknown warning lights were illuminated. The contact stated that the radio was blank. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 25,000.

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The contact stated that there was an abnormal ticking sound coming from the engine. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 14,000.

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated while driving approximately 65 MPH, the vehicle stalled. The contact stated there was no warning light illuminated. The contact had the vehicle towed to a local dealer where the dealer and was informed that parts for NHTSA Campaign Number: 25V710000 (Electrical System) recall repair was not yet available. The vehicle was not repaired. The contact stated that the vehicle had stalled 3 other times while driving at various speeds. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 29,000.

The contact owns a 2024 Jeep Wrangler. The c 4XEontact received notifications of NHTSA Campaign Numbers 25V741000 (Electrical System) and 25V527000 (Tires); however, parts for the recall repairs were not yet available. The local dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that an unknown over-the-air (OTA) update was sent to the vehicle, and the contact agreed to the update. Soon after the update, the check engine warning light illuminated. In addition, the contact stated that the vehicle shut off while driving 30 MPH. The vehicle was taken to an independent mechanic, who investigated the failure online and discovered that failure was related to the software update that was performed on the vehicle. The contact later received recall notifications of NHTSA Campaign Numbers: 25V710000 (Electrical System), 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The vehicle remained with the dealer while the contact obtained a rental out-of-pocket. The vehicle was not repaired. The failure mileage was approximately 38,000.

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The contact stated that while driving at an undisclosed speed, the vehicle hesitated to accelerate as intended upon depressing the accelerator pedal. In addition, the vehicle jerked and only responded after the brake pedal was depressed twice. No warning lights were illuminated. The vehicle was taken to the dealer, but the vehicle was not diagnosed or repaired. The contact stated that on another occasion, the low oil pressure and the TPMS warning lights were illuminated. The vehicle was taken to the dealer; however, the cause of the failure was not determined. Additionally, the contact stated that the engine was consuming an excessive amount of oil. The dealer added oil to the engine. The contact recently noticed that the vehicle was misaligned. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was made aware of the failure. The failure mileage was 4,392.

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Numbers: 25V710000 (Electrical Systems), 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The contact stated that while driving 40 MPH, the message "Update Now" was displayed. The contact stated that upon agreeing to the update, the vehicle stalled. The vehicle was restarted, but the vehicle continued to stall. The check engine warning light then illuminated. The vehicle was taken to the residence, where the vehicle was charged. The contact stated that while driving the vehicle the following day, the indicator "Ready" for the headlight failed to illuminate as it normally would. The vehicle was not diagnosed or repaired. The contact stated that while driving 75 MPH on another occasion, the contact observed that the battery level was at 0%, and the vehicle stalled. The vehicle was restarted and steered to the side of the road. The contact was able to drive to the place of employment and charged the vehicle. The contact stated that after charging the vehicle, the check engine warning light illuminated. No further information was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the failure. The failure mileage was approximately 21,000.

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that the vehicle would lunge forward, and the engine would rev while idling or while parked. The contact stated that the failure required the driver to apply excessive pressure to the brake pedal while coming to a stop. Several unknown warning lights were illuminated. The vehicle was taken to the dealer, where the warning lights were reset, but the vehicle was not diagnosed or repaired. The vehicle was taken to another dealer, Gresham Chrysler Dodge Jeep Ram (855 NE Burnside Rd, Gresham, OR 97030), but the vehicle was not diagnosed or repaired. The manufacturer was informed of the failure, and a case was filed. The failure mileage was 24,000.

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V766000 (Engine) and 25V741000 (Electrical System); however, the parts to complete the recall repairs were not yet available. The local dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at 35 MPH, the vehicle lost motive power with no warning lights illuminated. The vehicle was towed to a dealer, where it was not diagnosed; however, the contact was informed that four module software updates were completed. The contact later received notifications of NHTSA Campaign Numbers: 25V710000 (Electrical System), 25V741000 (Electrical System), and 25V766000 (Engine); however, the parts to complete the recall repairs were not yet available. The dealer was contacted and informed the contact that the remedy for the vehicle was only a temporary solution, and confirmed that the official remedy parts were not yet available. The dealer referred the contact to the manufacturer for further assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and the contact’s reimbursement claim for a loaner vehicle expenses was denied due to miscommunication and the fact that the manufacturer had not approved the request for loaner vehicle assistance. The approximate failure mileage was 8,297.

The contact owns a 2024 Jeep Wrangler 4XE. The contact was unable to use the battery. There were no illuminated warning lights. The contact received notifications of NHTSA Campaign Number: 25V741000 (Electrical System) and 25V766000 (Engine). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The dealer confirmed there was no ETA on parts availability. The manufacturer was contacted and referred the contact to the website for the status of the repair. The Customer Service Center was contacted, and there was an automated message was received. The failure mileage was approximately 13,000.

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine). The contact stated that the air conditioning system was blowing hot air. The local dealer was contacted and confirmed that parts were not available to repair the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that parts were not yet available for the recall repairs and that additional notifications would be provided when parts became available. The contact signed up for alerts with the manufacturer. The contact had not experienced a failure.

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V710000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2024 Jeep Wrangler 4XE. The contact was notified of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. Due to the potential fire risk, the contact called two dealers and inquired if the vehicle could be stored at their locations until parts became available; however, the dealers informed the contact that the parking lots were at full capacity and could not offer any assistance. The contact was scheduled to be out of the country for several weeks and was concerned about parking the vehicle in the garage at the residence due to the fire risk. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Numbers: 25V527000 (Tires), 25V741000 (Electrical System), and 25V766000 (Engine). The local dealer was contacted and confirmed that the three recalls were related to the VIN. The contact was informed that one of the recall repairs could be performed; however, parts for the other two were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed the dealer information. The contact had not experienced a failure.

See attached document for complaint.

VEHICLES INVOLVED: 2024 Jeep Wrangler 4xe Sahara – VIN [XXX] 2024 Jeep Wrangler 4xe Rubicon – VIN [XXX] RECALLS: • 68C – NHTSA 25V-741 (HV battery fire risk – do NOT recharge, park away from structures) • 78C – NHTSA 25V-766 (engine contamination causing catastrophic failure, fire, and loss of propulsion) SUMMARY: Both of my 2024 Jeep Wrangler 4xe vehicles have been declared unsafe by FCA. FCA directed me to stop charging, park away from structures, and avoid normal use due to risks of vehicle fire and sudden loss of propulsion. FCA confirms no remedy is available for either recall and does not provide a repair timeline. SAFETY RISK: The vehicles may catch fire during normal operation or lose all propulsion without warning, creating a crash risk. FCA acknowledges this in their recall notices. Both vehicles are currently unsafe, unusable, and cannot be operated as intended. MANUFACTURER RESPONSE: FCA created case numbers [XXX] and [XXX] but stated parts are unavailable. Only partial rental reimbursement is offered. This does not resolve the safety hazard or unusable status of both vehicles. REQUEST: I am requesting NHTSA to review FCA’s lack of remedy, prolonged delay, and the continued safety hazard affecting these vehicles. Owners are being told not to charge or use their vehicles with no repair available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

VEHICLES INVOLVED: 2024 Jeep Wrangler 4xe Sahara – VIN [XXX] 2024 Jeep Wrangler 4xe Rubicon – VIN [XXX] RECALLS: • 68C – NHTSA 25V-741 (HV battery fire risk – do NOT recharge, park away from structures) • 78C – NHTSA 25V-766 (engine contamination causing catastrophic failure, fire, and loss of propulsion) SUMMARY: Both of my 2024 Jeep Wrangler 4xe vehicles have been declared unsafe by FCA. FCA directed me to stop charging, park away from structures, and avoid normal use due to risks of vehicle fire and sudden loss of propulsion. FCA confirms no remedy is available for either recall and does not provide a repair timeline. SAFETY RISK: The vehicles may catch fire during normal operation or lose all propulsion without warning, creating a crash risk. FCA acknowledges this in their recall notices. Both vehicles are currently unsafe, unusable, and cannot be operated as intended. MANUFACTURER RESPONSE: FCA created case numbers [XXX] and [XXX] but stated parts are unavailable. Only partial rental reimbursement is offered. This does not resolve the safety hazard or unusable status of both vehicles. REQUEST: I am requesting NHTSA to review FCA’s lack of remedy, prolonged delay, and the continued safety hazard affecting these vehicles. Owners are being told not to charge or use their vehicles with no repair available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V741000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact experienced intermittent electrical failures while driving with the vehicle hesitating and then stalling. Additionally, the battery message was displayed. The cause of the failure was not yet determined. The failure mileage was 1,500.

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V766000 (Engine), 25V741000 (Electrical System), and 25V710000 (Electrical System); however, the parts for the recall repairs were not yet available. The local dealer was contacted, and the dealer confirmed that parts were unavailable. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact was concerned about the fire risk associated with the recall. The dealer was not made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (Electrical System), 25V710000 (Electrical System), and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The contact stated that while driving 70 MPH, the vehicle temporarily lost power and suddenly jumped and accelerated as intended while switching from Electric Mode to Gasoline Mode. Additionally, the contact stated that while driving with a 30 percent battery charge, the vehicle decelerated significantly and failed to accelerate as intended. There was no warning light illuminated. The dealer was notified of the failure and advised the contact to drop off the vehicle for a diagnostic test, but no vehicle rental assistance was offered. The contact declined to take the vehicle in because it was the only means of transportation. The vehicle was not diagnosed or repaired. The manufacturer was contacted for buy-back assistance, but the request was denied. The failure mileage was approximately 15,000.

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed, and determined that the high-voltage coolant heater had failed and needed to be replaced. The vehicle was repaired. The contact later received notifications of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to perform the recall repairs were not yet available. The vehicle was taken to the dealer, but was not diagnosed or repaired. The dealer confirmed that the part was not yet available and referred the contact to the manufacturer for further assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue and informed the contact that the part had not yet been developed, and a notification letter would be sent once it became available. The contact had not experienced a failure related to the recalls. The approximate failure mileage was 9,000.

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (ELECTRICAL SYSTEM) and 25V766000 (ENGINE); however, the parts to do the recall repairs were not yet available. The contact stated that the vehicle had not been charged as intended. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 3,003.

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (Electrical System), 25V741000 (Electrical System), and 25V766000 (Engine). The contact called an unknown local dealer and the manufacturer, and the contact was informed that the recall remedies for all three recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

The contact owns a 2024 Jeep Wrangler 4XE. The contact became aware that the VIN was included in NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue, but no assistance was provided. The contact had not experienced a failure.

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that upon coming to a complete stop at a stop sign, the message "Please Shift to Park" was displayed, and the contact became aware that the vehicle had no drive power. The contact turned off and restarted the vehicle, and the vehicle returned to normal functionality. No warning lights were illuminated. The vehicle was not diagnosed or repaired by the dealer or an independent mechanic. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V710000 (Electrical System), which included the VIN, but the part to do the recall repair was not yet available. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was unknown.