Page 4 of 4 · complaints 151–197 of 197

2010 Jeep Liberty complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Service Brakes
Filed Apr 23, 201431,000 milesIL

I HAVE TO KEEP REPLACING THE REAR BRAKE PADS EVERY 9000 MILES. THE DEALER COULD NOT FIND OUT WHY AND SAID MANY DO IT. I CALLED THE MFG AND THEY WERE NO HELP EITHER. I HAVE TO REPLACE THE REAR PADS EVERY 9 TO 10000 MILES. I BOUGHT CROSS DRILLED ROTORS AND SUPER PADS THE LAST TIME AND I THINK THEY ARE WEARING OUT ALSO. I BEEN TOLD BY A SPEED SHOP THE BRAKES ARE TOO SMALL IN THE REAR FOR THE WEIGHT OF THE VEHICLE. THE ESP SYSTEM PUTS TOO MUCH PRESSURE TO THE REARS TO KEEP THE FRONT FROM NOSE DIVING. THATS WHY THEY STOPPED MAKING THEM. IT IS A SAFETY PROBLEM AS MY BRAKES COULD GO. NO ONE CAN HELP ME WHY THEY KEEP WEARING OUT. THE CALIPERS , PADS, ROTORS BEEN REPLACED BY ME AND YET AFTER 31000 MILES I REPLACED THE PADS 3 TIMES ALREADY AND NO ONE CAN TELL ME WHY OTHER THEN IT IS A FLAW IN THE DESIGN OF THE 2010 JEEP LIBERTY... *TR

Fuel System, Gasoline
Filed Mar 25, 201434,000 milesIL

TL* THE CONTACT OWNS A 2010 JEEP LIBERTY. THE CONTACT STATED THAT WHILE REFUELING, FUEL SPEWED FROM THE FILLER NECK, SPILLING ON THE CONTACT'S CLOTHING AND THE GROUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO PERFORMED AN INSPECTION AND LOCATED THE FAILURE AT THE FUEL FILLER NECK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000 AND THE CURRENT MILEAGE WAS 39,000. UPDATED 05/05/2014*LJ UPDATED 05/09/2014 *JS

Fuel System, Gasoline
Filed Mar 21, 201438,000 milesNY

AFTER GASSING UP REMOVED HOSE AND FUEL SHOT OUT OF FILLER PIPE,OVER THE SIDE OF VEHICLE AND UNTO THE GROUND. AT NEXT FUEL STOP SAME THING HAPPENED,DIFFERENT SERVICE STATION. DEALER STATES IT IS NOT UNDER WARRANTY. I CONTACTED JEEP CUSTOMER SERVICE AND THEY SAID THERE ARE NO KNOWN ISSUES WITH MY YEAR AND MAKE OF VEHICLE. FIX INVOLVES VALVE ON FUEL TANK WITH NEW TANK. *TR

Fuel/Propulsion System
Filed Mar 7, 201458,000 milesIN

I WAS FILLING THE VEHICLE WITH GAS. INSTEAD OF SHUTTING OFF WHEN THE TANK WAS FULL APPROXIMATELY A QUART OF GAS SPLASHED UP ON ME AND ALL OVER THE REAR FENDER OF THE CAR. I AM PRETTY UPSET BECAUSE A JEEP DEALERSHIP IN ANDERSON, IN SAID THAT WAS SUPPOSED TO HAPPEN. WE HAD THE SAME ISSUE WITH AN OLDER LIBERTY, AND WE WERE GIVEN A LIFETIME WARRANTY FOR THE REPAIR. I WAS TOLD MY VEHICLE IS NOT COVERED BY THAT WARRANTY. I DON'T BELIEVE THAT IS SUPPOSED TO HAPPEN, SINCE IT HASN'T HAPPENED TO ME WITH THE PRIOR VEHICLES THAT I'VE OWNED, AND I WONDER IF JEEP HAS CORRECTED A PROBLEM THAT THEY ARE AWARE OF, OR IF THEY ARE JUST KICKING THE CAN DOWN THE ROAD. *TR

Fuel/Propulsion System
Filed Feb 17, 201453,000 milesMN

AS WITH OTHER COMPLAINTS, FUEL SPILLS OUT AFTER REFUELING, SPLASHING ONTO CAR, GROUND, AND PERSON FUELING. DEALER REPLACED ESIM DETECTOR. THAT WORKED FOR 2 FILL UPS, AT 3RD FILL UP THE GUSHING STARTED AGAIN. DEALER SAID FUEL TANK NEEDS TO BE REPLACED. *TR

Fuel/Propulsion System
Filed Feb 16, 201481,000 milesNY

WHEN FUELING THE VEHICLE THE PUMP WILL NOT SHUT OF WHEN THE TANK IS FULL CAUSING FUEL TO SPILL OUT ONTO THE VEHICLE, THE GROUND AND THE SHOES OF THE PERSON PUMPING GAS. THE PROBLEM IS WORSE DURING COLD WEATHER. *TR

Fuel System, Gasoline
Filed Feb 12, 201445,000 milesKY

I PURCHASED THIS VEHICLE IN EARLY 2013 FOR MY DAUGHTER. EVER SINCE IT WAS PURCHASED WE HAVE NOTED THE FOLLOWING: WHEN FILLING THE GAS TANK WITH THE GAS NOZZLE SET TO AUTOMATICALLY SHUT OFF AS SOON AS THE TANK IS FULL THERE IS ALWAYS A FAIRLY LARGE AMOUNT OF GAS THAT SPLASHES BACK AND OUT ALL OVER THE SIDE OF THE CAR AND ONTO THE GROUND. THIS OCCURS JUST AS THE TANK IS COMPLETELY FILL UP AND THE NOZZLE SHUTS OFF. IT IS ENOUGH GAS THAT IT CAN BE SEEN ALL OVER THE SIDE OF THE VEHICLE AND ON THE GROUND. THIS OBVIOUSLY PRESENTS A POTENTIAL HAZARD FOR FIRE AND IS VERY UNSETTLING. I HAVE LEARNED THAT THIS IS A VERY COMMON OCCURRENCE IN MANY JEEP MODELS (INCLUDING THE 2010 LIBERTY'S, BUT ALSO OTHER JEEP MODELS) DATING BACK TO AT LEAST THE MID-2000'S AND THAT THERE IS A RECALL AND COVERAGE FOR THIS TO BE REPAIRED (USUALLY INVOLVING A NEW GAS TANK) FOR MANY JEEP MODELS, BUT MY PARTICULAR MODEL IS NOT INCLUDED IN ANY RECALL PER CHRYSLER CUSTOMER CARE. *TR

Tires
Filed Feb 2, 201441,000 milesMI

I WAS DRIVING 50 MPH ON A PAVED HIGHWAY. THE AIR PRESSURE LIGHT CAME ON. A FEW SECONDS LATER THERE WAS A RUMBLE NOISE. I PULLED OVER AND LOOKED AT THE TIRES. ONE WAS COMPLETELY FLAT. I HAD THOUGHT I RAN OVER SOMETHING VERY LARGE CAUSING AN INSTANT FLAT. AFTER REMOVING THE TIRE, WE NOTED THAT THE TIRE WAS STILL GOOD. THE NUT HOLDING THE VALVE STEM/PRESSURE SENSOR IN HAD BROKEN. THE VALVE STEM/PRESSURE SENSOR COMPONENT WAS FOUND INSIDE THE TIRE. THE RESULT WAS A VERY LARGE GAP WHERE THE VALVE STEM WAS, ALLOWING THE TIRE TO INSTANTLY DEFLATE. WHEN CHECKING THE OTHER VALVE STEMS, ONE OF THE OTHER NUTS HOLDING THE VALVE STEMS IN WAS ALSO BROKEN. THE JEEP IS PARKED UNTIL WE CAN REMOVE ALL OF THE VALVE STEMS AND REPLACE THEM. WE WILL NOT DRIVE IT AS IT IS. WE WILL BE REPLACING THE VALVE STEM/PRESSURE SENSOR COMPONENT WITH THE OLD FASHION STYLE VALVE STEMS. I WOULD NOT CONTINUE TO DRIVE THE VEHICLE WITH THE STOCK EQUIPMENT. I WOULD ALWAYS WORRY ABOUT WHAT WOULD HAPPEN IF THE VALVE STEM BROKE ON A FRONT TIRE GOING EXPRESSWAY SPEED IN HEAVY TRAFFIC. *TR

Fuel System, Gasoline
Filed Jan 22, 201428,500 milesNY

EVERY TIME GAS IS PUT INTO THE TANK , THE GAS WILL BE FORCIBLY BLOWN BACK OUT OF THE FILLER NECK AND BACK ONTO THE PERSON HOLDING THE GAS NOZZLE!! DOZENS OF CASES ACROSS THE COUNTRY HAVE THE SAME OCCURRENCE. THIS IS A DANGEROUS HAZARD THAT THE PUBLIC AND CHRYSLER SHOULD BE MADE AWARE OF. THANK YOU *TR

Fuel/Propulsion System
Filed Dec 28, 201333,000 milesNC

WHILE REFUELING, THE TANK WILL OVERFLOW AND BUBBLE OVER ONTO MY PAINT AND THE GROUND EVERY TIME I FILL UP. IT'S ROUGHLY A CUP OF FUEL EACH TIME. THIS IS A PERSISTENT PROBLEM FOR ME AND SAFETY HAZARD. I'M PRETTY SURE OVERFLOWING GASOLINE ISN'T GOOD, AND IT IS DAMAGING TO THE PRODUCT (PAINT) AS WELL; THIS ISSUE IS A GROWING THEME WITH CHRYSLER VEHICLES AND ALL AFFECTED VEHICLES NEED A SERVICE BULLETIN POSTED FOR A SOLUTION. *TR

Fuel System, Gasoline
Filed Dec 23, 2013619,000 milesMI

GAS OVERFLOWS FROM FILLER TUBE WHEN FILLING UP WITH GAS. *TR

Fuel System, Gasoline
Filed Nov 22, 201330,000 milesRI

WAS PUTTING AFTER THE PUMP SHUT OFF, GAS CAME POURING OUT OF THE TANK DOWN THE SIDE OF THE JEEP. THIS IS THE MAYBE THE SIXTH TIME THIS HAS HAPPENED TO ME, BUT LOOKING ON THE INTERNET THIS IS A VERY COMMON PROBLEM. YOU WOULD THINK JEEP WOULD RECALL. *TR

Power Train
Filed Oct 2, 201331,600 milesNJ

I GOT THIS VEHICLE ON SEP 2013 WHEN TOOK IT FRONT THE DEALER I NOTICED FRONT END VIBRATION,CALL FOR APPOINTMENT WHEN ARRIVE TO DEALERSHIP THEY SAID IT NEEDED NEW TIRES BOUGHT NEW TIRES AT LOCAL PEPBOYS,WHEN BACK WITH SAME PROBLEM,THEY THEN SAID AGAIN ARE THE TIRES WHEN THEY WERE NEW.THIS VIBRATION IS COMING FROM FRONT END IS VERY LOUD SOUNDS LIKE WHEEL BEARING THEY SAID THAT IS THE WAY THE CAR IS. ALIGNMENT WAS PERFORMED,STILL HAS VIBRATION NOW I NOTICE RIGHT FRONT TIRE IS WEARING ON OUT SIDE COULD BE THE CAMBER,NON OF THIS REPAIR WERE DONE AT DEALERSHIP EVEN UNDER WARRANTY I HAD TO PAID OUT MY POCKET I DON'T THINK IS RIGHT I AM DOING THE RESEARCH FOR THOSE LAZY MECHANICS ALIGNMENT WAS PERFORM AT PEPBOYS THEY SAID THE CAMBER ON RH TIRE CAN'T BE PERFORM CORRECTLY BECAUSE LOWER CONTROL ARM DOESN'T MOVE OUT NO MORE . NOW WHEN TURNING THE VEHICLE TO THE LEFT THE WHEELS SEEMS TO BE TOUCHING,SCRATCHING SOMETHING VERY HARD TOOK IT TO DEALERSHIP AGAIN AFTER SHOWING THAT I PERFORMED AND ALIGNMENT AND THEY DON'T KNOW WHAT IS CAUSING THIS I THINK IS UNSAFE BECAUSE WHEN I AM TURNING VEHICLE SEEMS TO SLOW DOWN OR SOMETHING IS HOLDING IT BACK I NOTICE THAT FRONT LEFT BRAKE HOSE IS RUBBING THE REAR OF SUSPENSION FORK AT BOTTOM OF CONTROL ARM WHEN TURNING LEFT THERE IS SIGNS OF WEAR ON BRAKE HOSE SAME IS HAPPENING ON RIGHT COULD BE EXCESSIVE TURNING RADIUS ON THIS JEEPS THAT IS WHY MAY BE CAUSING THIS RUBBING NOISE PUTTING STRESS ON CV AXLE OR BEARING. *TR

Fuel System, Gasoline
Filed Sep 24, 201351,923 milesIL

GAS POURS OUT OF TANK AFTER AUTO SHUT-OFF. EVERY PLACE. EVERY TIME,SO IT IS NOT THE GAS PUMP'S PROBLEM. AFTER READING ALL THESE REVIEWS, THERE IS A DEFINITE PROBLEM HERE. *JS

Fuel/Propulsion System
Filed Apr 2, 201348,200 milesNY

FOR THE PAST TWO MONTHS EVERYTIME I FILL MY FUEL TANK IT OVERFLOWS DRAMATICALLY. WHILE FILLING THE TANK I ALWAYS FOLLOW THE PRESCRIBED SAFETY MEASURES - I DO NOT PUT ANYTHING UNDER THE HANDLE THAT MECHANICALLY HOLDS THE NOZZLE OPEN, I DO NOT TRY TO FILL THE TANK TO THE VERY BRIM AND I PLACE THE NOZZLE BELLOWS DIRECTLY ON THE FILL TUBE. DESPITE THIS THE TANK CONSISTENTLY OVERFLOWS DOWN THE SIDE OF THE VEHICLE AND ONTO THE GROUND. MOST OF THE TIME THE INSTANT THE NOZZLE BELLOWS IS SEPARATED FROM THE FILL TUBE (AFTER THE NOZZLE CLICKS SIGNALING THE TANK IS AT THE SAFE FILL POINT) THE GAS "BURPS" OUT A DISTANCE OF UP TO A FOOT WHICH INITIALLY LANDED ON ME. THIS IS OBVIOUSLY A SAFETY CONCERN TO THE INDIVIDUAL PUMPING GAS AS WELL AS AN ENVIRONMENTAL CONCERN. THE JEEP SERVICE REPRESENTATIVE INFORMED ME THAT A NEW GAS TANK IS REQUIRED TO REPLACE THE FILL TUBE CHECK VALVE WHICH HE INFORMED ME IS AN INTEGRAL PART OF THE TANK. I RESEARCHED ON THE INTERNET TO SEE IF THIS IS A COMMON PROBLEM AND I FOUND THAT FOR SEVERAL YEARS PEOPLE HAVE BEEN EXPERIENCING THE SAME PROBLEM. SOME PEOPLE EVEN PUT A VIDEO OF THIS HAPPENING ON YOUTUBE. *TR

Fuel/Propulsion System
Filed Feb 19, 201340,000 milesMA

TL* THE CONTACT OWNS A 2010 JEEP LIBERTY. THE CONTACT STATED THAT WHILE REFUELING, FUEL SPEWED OUT OF THE FILLER NECK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 46,000.

Fuel/Propulsion System
Filed Jan 10, 201350,000 milesWI

WHEN FILLING UP WITH GAS AND TANK IS FUEL THE NOZZLE STOPS AND THEN GAS BUBBLES OUT THE FUEL TANK AND DOWN THE SIDE OF THE VEHICLE. I EVEN TRY GOING SLOW BUT AS SOON AND IT GETS FULL SOME FUEL COMES OUT. I TOOK THIS TO DON MILLER DODGE CHRYSLER JEEP RAM SERVICE CENTER IN MADISON, WI AND THEY INFORMED THAT THE ROLLOVER VALVE IS NOT WORKING AND I WOULD NEED THE WHOLE FUEL TANK REPLACED. I KNOW FROM RESEARCH ONLINE THAT THIS IS A SAFETY ISSUE DUE TO THE FACT THAT IN THE CHANCE OF A ROLLOVER THIS KEEPS FUELS FROM SPILLING OUT OF THE GAS TANK THAT MAY CAUSE A FIRE. I HAVE ALSO SEEN OTHER RECALLS FOR OTHER CHRYSLER MAKES AND MODELS INCLUDING OTHER JEEP MODELS FOR THIS SAME ISSUE AND WONDER IF THE JEEP LIBERTY'S SHOULD BE INCLUDED AS WELL. THANK YOU *TR

Vehicle Speed ControlCrash
Filed Dec 26, 201240,000 milesPA

TL* THE CONTACT OWNS A 2010 JEEP LIBERTY. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO THREE ADDITIONAL VEHICLES. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED AND WAS REFERRED TO NHTSA BUT OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 40,000. ..UPDATED 01/30/13 *BF THE CONSUMER STATED THE VEHICLE WAS TRADED IN TO THE DEALER. UPDATED 2/4/2013 *JS

Fuel/Propulsion System
Filed Dec 10, 201239,000 milesMI

REFUELING THE VEHICLE CAUSES GASOLINE TO OVERFLOW FROM THE FILLER TUBE AND RUN DOWN THE SIDE OF THE CAR ONTO THE GROUND. APPROX10-12 OZ. OF FUEL WILL SPILL OUT EVERY TIME THE VEHICLE IS FILLED UP AT ANY GAS STATION. THERE APPEARS TO BE A VENTING ISSUE WITH JEEP GAS TANKS. A QUICK GOOGLE SEARCH RETURNS MANY RESULTS OF THIS ISSUE, MOST COMMONLY KNOWN AS 'GAS TANK BURPING'. IT AFFECTS DIFFERENT JEEP MODELS. HERE IS A YOUTUBE VIDEO OF THE PROBLEM: HTTP://WWW.YOUTUBE.COM/WATCH?V=6FEAMUAUKO8 I WOULD CONSIDER THIS TO BE A DESIGN FLAW AND A POTENTIAL FIRE HAZARD. CHRYSLER DEALERSHIP ARE UNWILLING TO HELP ME BECAUSE I AM OUT OF THE 36,000 MILE WARRANTY PERIOD. *TR

Vehicle Speed Control
Filed Nov 14, 201218,000 milesVA

TL* THE CONTACT OWNS A 2010 JEEP LIBERTY. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH WHEN THE ACCELERATOR PEDAL BECAME STUCK AS THE VEHICLE RAPIDLY ACCELERATED. THE CONTACT SHIFTED INTO NEUTRAL TO STOP THE FAILURE HOWEVER, THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT MERGED TO THE SHOULDER AND POWERED OFF THE VEHICLE. THE VEHICLE WAS ABLE TO BE RESTARTED AND WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THE CONTACT THAT THE ACCELERATOR SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED ONE YEAR LATER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS 23,000.

Fuel/Propulsion System
Filed Nov 6, 2012110,000 milesIL

WAS PUTTING GAS INTO JEEP AS I HAVE ALWAYS DONE, AND THIS TIME AFTER THE PUMP SHUT OFF, GAS CAME PUKING OUT OF THE TANK DOWN THE SIDE OF THE JEEP. THIS IS THE FIRST TIME THIS HAS HAPPENED TO ME, BUT LOOKING ON THE INTERNET THIS IS A VERY COMMON PROBLEM. YOU WOULD THINK JEEP WOULD RECALL THIS!!!! *TR

Wheels
Filed Nov 6, 2012110,000 milesIL

LOW PSI INDICATOR ON SPARE WAS ON SO I LOWERED THE SPARE TIRE TO PUT AIR IN IT AND I NOTICED THE VALVE STEM WAS BROKE OFF AT THE TOP. AFTER LOOKING ON THE INTERNET I FOUND THIS IS A COMMON PROBLEM WITH CHRYSLER ON THEIR VALVE STEMS. IT HAPPENS ALL THE TIME ON ALL WHEELS NOT JUST THE SPARE. THE COST TO FIX IS AROUND $100 A TIRE!!! IN TILL CHRYSLER FIXES THEIR CHEAP VALVE STEM SENSOR SYSTEM I WILL PUT IN THE OLD FASHION RUBBER VALVE STEMS AND JUST PUT UP WITH THE DASH LIGHTS!!!! *TR

Service Brakes
Filed Sep 27, 201212,600 milesIL

WENT FOR MY NORMAL OIL CHANGE AND ROTATE TIRES AT THE DEALER. THE SERVICE WRITER CAME OUT TO INFORM ME I NEED REAR BRAKES AS THEY HAVE WORN DOWN AND THE ROTOR NEEDS TO BE TURNED AS IT IS OUT OF ROUND. I TOLD THEM HOW COULD THE REAR BE OUT IN 12600 MILES AND THE FRONT BRAKES ARE GOOD. IF THEY ARE THAT WORN WHY IS THERE NO WARNING TO LET ME KNOW AS IT IS UNSAFE AND I COULD HAVE BRAKE FAILURE. THEY TOLD ME MANY CHRYSLER VANS AS WELL AS SOME 2009 AND 2010 HAVE A DEFECT IN THE BRAKES THAT CAUSE THEM TO FAIL WAY SOONER THEN THEY SHOULD. I PAID ALMOST $400 FOR THE BACK BRAKES TO BE DONE AND CALLED CHRYSLER CORP AND MADE A CASE. THEY AGREED THAT IT SHOULD NOT HAVE FAILED AT THAT LOW MILEAGE AND OTHERS HAVE DONE ALSO. I AM GOING TO GET A TOTAL REFUND FOR WHAT I SPEND AFTER MANY CALLS TO GET IT PAID BY THEM AS I FEEL IT IS A UNSAFE CONDITION THAT MANY OTHER PRODUCTS THEY MAKE HAVE THE SAME PROBLEMS AND WHY I SHOULD PAID FOR A DEFECT IN THEIR BRAKE SYSTEMS. I ASKED IN THE NEXT 12000 MILES IF THEY WEAR OUT AGAIN WILL THEY REPAIR THE PROBLEM AGAIN AND SHE SAID NO. IT IS NOT FAIR OR SAFE TO HAVE A JEEP THAT WILL KEEP HAVING THE REAR BRAKES WEAR OUT WAY BEFORE TIME AND A UNSAFE CONDITION TOO. I CALLED A FEW BARKS ROTOR MFG. COMPANIES AND THEY TOLD ME ALSO THEY HAVE A MAJOR DEFECT IN THEIR BRAKE SYSTEMS AS THE WEIGHT OF THEM AS CERTAIN JEEPS AND VANS IS WAY TOO MUCH FOR THE BRAKE SYSTEM THEY HAVE ON THE REARS AND FRONTS. I ALSO SEE CLASS ACTION LAW SUITS AGAINST THEM ON THIS BRAKES WEAR OUT

Structure › Body
Filed Aug 30, 201244,000 milesAZ

TL* THE CONTACT OWNS A 2010 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE ROOF OF THE VEHICLE BLEW OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY AND THERE WAS NOTHING THAT COULD BE DONE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.

Exterior Lighting
Filed Apr 1, 201228,000 milesNJ

THE BACK REAR BRAKE LIGHT HAS BEEN OUT, I REPLACED THE BULB AND ALSO HAD THE WIRING CHECKED, CANNOT FIGURE OUT WHAT IS WRONG, THEN I NOTICED ON SEVERAL OTHER VEHICLES LIKE MINE EITHER THE LEFT OR RIGHT BACK BRAKE LIGHTS WERE ALSO OUT. THE OTHER VEHICLES APPEARED TO BE A 2010 JEEP LIBERTY. *TR

Engine and Engine Cooling
Filed Mar 26, 20125,000 milesIL

THE NOIL FILTER IS IN A BAD PLACE THAT CAUSES OIL TO COLLECT IN ALL AREAS OF THE ENGINE AND SKID PLATES THAT CAUSE EXCESS DRIPS ON MY GARAGE FLOOR. SMOKE ON THE HOT ENGINE PARTS AND COULD CAUSE A FIRE EACH TIME THE OIL FILTER IS CHANGED. I HAVE TO CONSTANTLY REMIND THE DEALER TO COMPLETELY SPRAY AND DEGREASE THE UNDER AREAS AND SIDES OF THE ENGINE EACH TIME OR I HAVE TO RETURN NUMEROUS TIMES ABOUT OIL LEAKS. IT DOES NOT MAKE SENSE TO CREATE OIL PROBLEMS BECAUSE OF THE FILTER LOCATION.... *TR

Power Train
Filed Mar 15, 201220,000 milesNY

UPON ACCELERATION IN THE 40MPH RANGE, THE TRANSMISSION DOES NOT SHIFT, AND REVS HIGHER AS IF THE CAR IS IN NEUTRAL EVEN THOUGH THE CAR IS IN DRIVE, BUT THE CAR SPEED DOES NOT INCREASE. THE TRANSMISSION APPEARS TO "SLIP", AND DOES NOT ENGAGE THE NEXT GEAR. THE ENGINE RACES BEFORE THE NEXT GEAR ENGAGES. THIS PROBLEM HAS HAPPENED ON AND OFF SINCE 3,000 MILES. WILL CONTACT DEALER THIS WEEK. *TR

Exterior Lighting › Headlights
Filed Mar 9, 201236,000 milesTX

TL* THE CONTACT OWNS A 2010 JEEP LIBERTY. THE CONTACT STATED THAT THE EXTERIOR LIGHTING FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS TOLD THAT THE TOTAL INTEGRATED MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE 39,000. UPDATED 04/25/12*LJ THE CONSUMER STATED THE HEADLIGHTS WORKED ON AN INTERMITTENT BASIS. UPDATED 04/30/12

Service Brakes, HydraulicCrash1 injured
Filed Mar 8, 201212,292 milesMA

TL* THE CONTACT OWNS A 2010 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT APPLIED THE BRAKES TO AVOID A CRASH BUT THE BRAKES DID NOT RESPOND AND THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE CONTACT SUFFERED A BLACK EYE, A SWOLLEN NOSE AND A BRUISED RIGHT ARM DUE FROM THE IMPACT OF THE AIR BAG WHEN IT DEPLOYED. THE AMBULANCE REPORTED TO THE SCENE BUT THE CONTACT DID NOT SEEK MEDICAL ATTENTION. THE POLICE REPORTED TO THE SCENE AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 12,292. UPDATED 04/19/12*LJ

Fuel System, Gasoline
Filed Feb 22, 2012FL

THE GAS TANK OVERFLOWS EVERY TIME YOU FILL IT UP WITH GAS. NO MATTER WHO FILLS IT UP OR WHAT GAS STATION I GO TO, WHEN THE GAS PUMP SHUTS OFF THE GAS IS SPILLING OUT OF THE TANK. THIS IS A SERIOUS SAFETY HAZARD. I HAVE HAD TO REMOVE GAS FROM MY VEHICLE AND MY CLOTHING AND BODY ON SEVERAL OCCASIONS. *TR

Service Brakes, HydraulicCrash
Filed Jan 31, 201223,750 milesMI

IT WAS LIGHT TO MEDIUM RAIN WHILE STOPPED AT A RED LIGHT WHERE TRAFFIC TOOK OFF AND HAD TO STOP SOON AFTER. AS SOON AS I HIT MY BRAKES THE ABS KICKED IN INCREASING THE STOPPING DISTANCE OF MY JEEP CAUSING ME TO REAR END ANOTHER VEHICLE. AT THE SAME TIME THE ABS BRAKE LIGHT, TRACTION CONTROL BRAKE LIGHT AND STABILITY CONTROL LIGHTS ALL CAME ON AT THE SAME TIME AND REMAINED LIT. I CALLED THE DEALERSHIP THE NEXT DAY AND WAS TOLD THIS WASN'T A SERIOUS PROBLEM AND TO BRING IT ON MONDAY (I CALLED FRIDAY MORNING). THE FIRST TIME THE DEALER CORRECTED THE PROBLEM BY REPLACING THE BRAKE SWITCH AND THE TAIL LIGHT LAMP SWITCH. AS I WAS LEAVING THE DEALERSHIP, LESS THAN A MILE AWAY, ALL OF THE LIGHTS CAME BACK ON. THEY CORRECTED IT AGAIN, SO I PICKED IT UP AND IT HAPPENED AGAIN TWO DAYS LATER. IN THE MEAN TIME WHENEVER IT IS A MEDIUM RAIN OR ABOVE OR IT HAS BEEN RAINING FOR AN EXTENDED PERIOD OF TIME THE ABS BRAKES PREMATURELY ACTIVATE. THE JEEP WAS INSPECTED BY CHRYSLER ENGINEERS WHO STATE IT DOES NOT HAVE ANY PROBLEMS, AND WILL NOT FIX THE DAMAGE TO THE VEHICLE. *TT

Engine and Engine Cooling › Engine
Filed Apr 3, 20115,600 milesNV

DRIVING MY 2010 JEEP LIBERTY, STOPPED AT A STOP LIGHT AND THE CAR SHUTTERED SLIGHTLY AND DIED. BRAND NEW 7 MONTH OLD CAR, BATTERY IS FINE, STARTED RIGHT BACK UP, JUST STALLED OUT FOR NO APPARENT REASON. NOT ON A INCLINE, CAR WAS FLAT, AUTOMATIC TRANSMISSION, 68 DEGREES OUTSIDE, NOT HOT/OVERHEATING, NO GAUGE OR WARNING LIGHTS CAME ON BEFORE OR AFTER IT DIED. NO AC WAS IN USE. ONLY THING BEING USED WAS VENT AND THE CIGARETTE LIGHTER TO POWER MY SON'S DVD PLAYER IN THE BACK SEAT. NO STEREO WAS ON EITHER. ONLINE RESEARCH SHOWED IN JEEP FORUMS THAT OTHER OWNERS HAVE HAD THIS SIMILAR PROBLEM WITH THEIR JEEPS STALLING OUT FOR NO APPARENT REASON. JEEP HAS GIVEN THEM NO EXPLANATION OR OFFER TO FIX. TAKING MINE IN ON MONDAY AM TO DEALER TO INQUIRE AS TO WHAT COULD HAVE POSSIBLE CAUSED THIS. DO NOT KNOW IF MINE IS PART OF THE TWO RECALLS THAT JEEP HAS OUT NOW FOR THE LIBERTY BUT WILL INQUIRE ABOUT THEM AS WELL, AND ASK IF THEY COULD BE THE CAUSE OF MINE STALLING OUT FOR NO REASON. *TR

Service Brakes, HydraulicCrash
Filed Feb 4, 20111,000 milesLA

TL*THE CONTACT OWNED A 2010 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 35 MPH HE STATED THAT THE VEHICLE IN FRONT OF HIM STOPPED AND WHEN HE ENGAGED THE BRAKES, THEY FAILED CAUSING A CRASH. THE CONTACT STATED THAT THE OTHER VEHICLE HAD NO BUMPER WHICH DESTROYED HIS VEHICLE DURING THE CRASH. NO ONE WAS INJURED IN EITHER VEHICLES. A POLICE REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 1,000.

Service Brakes, AirCrash
Filed Feb 2, 20111,543 milesGA

WHILE BACKING DOWN A DRIVEWAY, MY BRAND NEW JEEP LIBERTY'S SERVICE BRAKE DID NOT WORK AND I WAS ONLY STOPPED AFTER HITTING A POLE. THERE IS CURRENTLY A RECALL FOR MY MAKE, MODEL, AND YEAR; HOWEVER, MY SPECIFIC VEHICLE (ACCORDING TO CHRYSLER) SHOULD BE EFFECT-- THOUGH MY ACCIDENT FITS THE RECALL DESCRIPTION PERFECTLY. *TR

Traction Control System
Filed Jan 13, 201111,081 milesIL

TL*THE CONTACT OWNS A 2010 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT HEARD A LOUD NOISE WHEN SHE LOST CONTROL OF THE VEHICLE WITHOUT WARNING, MAKING IT DIFFICULT TO CONTROL THE STEERING WHEEL. THE VEHICLE WAS TOWED TO THE DEALER, WHERE THEY PERFORMED A DIAGNOSTIC TEST, WHICH CONCLUDED THAT THE TRACTION CONTROL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 11,081. UPDATED 3/14/11 *CN THE DEALER BELIEVED THE PROBLEM WAS MECHANICAL. HOWEVER, A DIAGNOSTIC REVEALED NO ERROR CODES. UPDATED 04/27/11

Visibility
Filed Dec 14, 20106,700 milesMI

TL* THE CONTACT OWNS 2010 JEEP LIBERTY. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE HOT AIR FROM THE DEFROSTER WOULD NOT REACH THE WINDSHIELD IN ORDER TO DEFROST IT AFTER A SNOW STORM. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER FOR REPAIRS BECAUSE HE STATED THAT THE DEFROSTER WORKED BUT THE DESIGN WAS FLAWED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 6,700. UPDATED 2/23/11 *CN

Visibility › Power Window Devices and Controls
Filed Oct 8, 201015,000 milesNY

TL* THE CONTACT OWNS A 2010 JEEP LIBERTY. THE CONTACT STATED THAT THE FRONT PASSENGER WINDOW WOULD NOT OPEN. THE DEALER WAS INFORMED OF THE FAILURE AND THEY STATED THAT THEY WOULD REPAIR THE WINDOW UNDER WARRANTY. THE FAILURE AND CURRENT MILEAGE WAS 15,000.

Engine and Engine Cooling › Cooling System
Filed Sep 16, 20105,023 milesNJ

CAR "OVERHEATED" THERMOSTAT WAS REPLACED, THEN TWO DAYS LATER "OVERHEATED" AGAIN THEN 2 WEEKS LATER "OVERHEATED" AGAIN, COOLANT IS LEAKING INTO THE CAR, WAS EMPTY THREE TIMES IN ONE MONTH. SUPPOSEDLY WAS HEATER CORE WHICH HAS BEEN REPLACED TWICE IN TWO WEEKS. *TR

Power Train › Automatic Transmission
Filed Sep 10, 20105,700 milesSC

TL*THE CONTACT OWNS A 2010 JEEP LIBERTY. WHILE DRIVING 65 MPH WITH THE VEHICLE SPEED CONTROL ON, THE SPEED SUDDENLY DECREASED, THE VEHICLE SHIFTED OUT OF GEAR FOR ABOUT A SECOND AND THEN BACK INTO THE PREVIOUS GEAR. THIS HAS BEEN A CONTINUOUS PROBLEM SINCE THE VEHICLE WAS PURCHASED. WHILE STOPPING AT A TRAFFIC LIGHT THERE WAS A SUDDEN LUNGING MOTION IN THE TRANSMISSION AND IT CHANGED GEARS AS HE CONTINUED TO DRIVE THE VEHICLE. THE VEHICLE CONTINUED TO CHANGE INTO ANOTHER GEAR AND THIS WAS AN AUTOMATIC TRANSMISSION THAT SHOULD NOT BE CHANGING CONTINUOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY INSPECTED THE TRANSMISSION AND COULD NOT FIND ANY PROBLEMS WITH THE GEARS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 5,700.

Service Brakes, Hydraulic
Filed Sep 2, 20103,000 milesPR

ON JULY 12 I BOUGHT A NEW 2010 JEEP LIBERTY, ON AUGUST 19 I RECEIVED A SAFETY RECALL (K15) MASTER CYLINDER BRAKE TUBE(S), FROM CUSTOMER SERVICES FIELD OPERATIONS, THE NOTICE STATES THAT THE WORK WILL TAKE ABOUT 1/2 HOUR TO COMPLETE . I CALL THE DEALER WERE I BOUGHT THE NEW CAR AND TOLD THEM ABOUT THE RECALL, AND THEY TOLD ME THAT THEY ARE CONFRONTING AN UNUSUAL FLOW OF REPAIRS AND THAT FOR THIS REASON THEY WILL NOT BE ABLE TO TAKE ANY UNIT FOR REPAIR FOR THE NEXT 2 WEEKS. WHAT SHOULD I DO, STOP THE ONLY VEHICLE THAT I USE FOR WORK FOR 2 WEEKS. *TR

Vehicle Speed ControlCrash1 injured
Filed Aug 25, 20106,000 milesNY

JEEP LIBERTY, 2010. LEFT HOUSE AND DROVE ~ 100' TO THE FIRST STOP SIGN AND MADE A FULL STOP. STARTED TO DRIVE AWAY AND THERE WAS AN IMMEDIATE LURCH AND THRUST OF ACCELERATION, WITH LIMITED AND/OR LOSS OF STEERING AND/OR BRAKING ABILITY. THE JEEP JUMPED A CURB AND STRUCK A PEDESTRIAN AND MAILBOX. CAUSING INJURY TO THE PERSON AND DAMAGE TO THE CAR AND MAILBOX. *TR

Vehicle Speed Control
Filed Jul 8, 20102 milesFL

TL*THE CONTACT OWNS A 2010 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 8 TO 20 MPH THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. HE ENGAGED THE ACCELERATOR PEDAL TO ITS FULL CAPACITY AND THE VEHICLE WOULD ONLY ACCELERATE UP TO 18 MPH. HE WAS FORCED TO DRIVE ONTO THE EMERGENCY LANE. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE OCCURRED TWICE. THE FAILURE MILEAGE WAS 2 AND THE CURRENT MILEAGE WAS 380.

Visibility
Filed May 21, 201020,000 milesOK

WINDOWS ON THE 2007 JEEP LIBERTY FALL FOR NO APPARENT REASON. 4TH TIME TO HAPPEN - 3 WINDOWS TO DATE. TALKED WITH DEALERSHIP AND THEY SAID THEY NOW HAVE A MORE PERMANENT FIX AND THAT IT REQUIRES REPLACING THE WINDOW AS WELL. *TR

Engine and Engine Cooling › Exhaust System
Filed Mar 17, 2010NY

2010 JEEP LIBERTY WITH LESS THAN 9000 MILES STARTED LEAKING OIL FROM SOME WHERE UNDER ENGINE WHEN RUNNING, HOT OIL LEAKS INTO THE EXHAUST SYSTEM WITH POTENTIAL TO START A FIRE DUE TO HOT OIL AND HOT EXHAUST SYSTEM. DEALER CLAIMS NOT TO KNOW ANYTHING ABOUT ANY PROBLEMS WITH NEW ENGINE. PLEASE HELP ME CAR IS STILL UNDER WARRANTY BUT DEALER DOESN'T KNOW WHAT IS THE PROBLEM. *TR

Service Brakes, Hydraulic
Filed Feb 12, 2010WA

WE OWN A JEEP LIBERTY 2010 THAT IS COVERED UNDER A BRAKE RECALL NHTSA CAMPAIGN ID NUMBER: 10V009000 . WE CALLED THE DEALERSHIP AND THE COMPANY AND WERE TOLD THEY WERE NOT HONORING THIS RECALL WE ARE VERY CONCERNED SINCE IT SAYS THE BRAKES MAY SUDDENLY FAIL AND DON'T UNDERSTAND WHY THE COMPANY IS NOT DOING THIS RECALL AS ANNOUNCED. *TR

Suspension
Filed Feb 5, 20102,000 milesSC

TL*THE CONTACT OWNS A 2010 JEEP LIBERTY. THE CONTACT STATED THAT THE SUSPENSION BOLTS WERE LOOSE WHEN THE VEHICLE WAS PURCHASED. THE DEALER STATED THAT THE FAILURE WAS DUE TO THE EFT AND BAF WARNING LIGHT BEING ILLUMINATED. THE DEALER ALSO ADVISED THE CONTACT TO TAKE THE VEHICLE TO A COLLISION SHOP TO FIND OUT WHY THE BOLTS WERE LOOSE AND THAT THE VEHICLE MAY HAVE BEEN INVOLVED IN A CRASH. THE CONTACT CONFIRMED THAT THE VEHICLE WAS NOT INVOLVED IN A CRASH; YET, IT WAS PURCHASED THAT WAY. THE FAILURE MILEAGE WAS 2,000.

Air Bags › Side/Window1 injured
Filed Dec 15, 20091,939 milesPR

2010 JEEP LIBERTY WITH ONLY 1,939 MILES ON THE VEHICLE THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED WHILE UNDER NORMAL DRIVING CONDITIONS. THE DRIVER WAS STRUCK IN THE HEAD WITH THE AIR BAG. THE IMPACT CAUSED THE DRIVER TO BECOME DISORIENTED AND DRIVE 200 MILES WITH NO MEMORY OF THE DRIVE AND EVENTS THAT OCCURRED IN A 4 HOUR TIME PERIOD. THE DRIVER REGAINED AWARENESS AFTER THE LOW FUEL WARNING CHIME STARTED TO RING. AT SOME POINT DURING THAT 4 HOUR DRIVE THE DRIVER SIDE FRONT AND REAR TIRES WENT OFF OF THE ROAD CAUSING A PIECE PLASTIC IN THE REAR DRIVER SIDE WHEEL WELL TO BREAK OFF. OTHER THAN THE BROKEN PIECE PLASTIC THE WAS NO PHYSICAL DAMAGE TO THE VEHICLE BODY OR SUSPENSION OF THE VEHICLE. THERE WAS SUBSTANTIAL DAMAGE TO THE INTERIOR OF THE VEHICLE DUE TO THE SIDE AIR BAG DEPLOYMENT. CHRYSLER HAS REFUSED TO INVESTIGATE THE CAUSE OF THE AIR BAG DEPLOYMENT BASED ON THE PIECE OF BROKEN PLASTIC IN THE LEFT REAR WHEEL WELL. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Jeep Liberty → · Every Liberty year → · How the figures are calculated →