Page 3 of 4 · complaints 101–150 of 197

2010 Jeep Liberty complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Engine and Engine Cooling
Filed Nov 5, 2015NY

MY NAME IS [XXX] EMAIL [XXX] DRIVER LICENSE [XXX] VIN# [XXX] PH# [XXX] THE (HEATER CORE REPLACES 10/27/15). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Electrical System
Filed Oct 31, 201566,000 milesTX

DRIVER'S DOOR LOCK QUIT WORKING, NOW WHEN YOU PUT ON WIPERS THE CONTROL PANEL GOES BLACK OR CONSTANTLY FLICKERS. ALSO, AFTER FILLING GAS TANK GAUGE SHOWED EMPTY UNTIL MORE GAS WAS PUT IN. HAD INCIDENT WHERE ALARM WENT OFF WHILE I WAS IN CHURCH. EVERYTHING EXCEPT FILLING GAS TANK AND ALARM WAS WHILE CAR WAS IN MOTION.

Engine
Filed Oct 29, 201593,400 milesWA

AFTER MY BATTERY DIED AND WAS REPLACED, I STARTED THE ENGINE AND IT HAD DEVELOPED A KNOCKING NOISE IN THE ENGINE. I HAVE SPOKEN TO SEVERAL MECHANICS AND RESEARCHED ON THE INTERNET, THE 3.7L JEEP ENGINE IS BAD. AT AROUND 90,000 MILES, THE RODS GO OUT AND THE ENGINE HAS TO BE REPLACED. LUCKILY FOR ME, I WAS AT MY HOUSE WHEN THIS HAPPENED, BUT THE VEHICLE IS NOT USABLE. I HAVE HEARD WHERE THE ENGINE HAS QUIT WORKING ON THE HIGHWAY FOR THE SAME REASON. THE MANUFACTURER KNOWS ABOUT THE PROBLEM BUT WON'T DO ANYTHING.

Electronic Stability Control (esc)
Filed Oct 26, 2015120,000 milesTX

OVER 2 WEEKS AGO, I WAS COMING HOME WITH MY 2 YEAR OLD, AND AS WE CAME OFF THE HIGHWAY, THE BATTERY LIGHT CAME ON, THEN A BUNCH OF OTHER RANDOM LIGHTS ON THE DASH POPPED ON AND BEEPED AT ME. I HEARD THE CAR DIE RIGHT AS I COASTED INTO A GAS STATION. TRIED TO JUMP WITH 3 DIFFERENT CABLES AND IT WOULDN'T JUMP. NEXT DAY, REPLACED THE BATTERY AND IT STARTED UP FINE. DROVE TO WORK (ABOUT 5 MILES) AND THE BATTERY LIGHT CAME ON AGAIN AS I CAME ACROSS A HILL. MORE DASH LIGHTS CAME ON AND IT DIED AGAIN. HAD A MECHANIC REPLACE THE ALTERNATOR, AND THEN WE HAD TO GET A 2ND NEW BATTERY BECAUSE I KILLED THE FIRST ONE. LATER THAT DAY I DROVE IT AROUND, AND AFTER ABOUT 5-10 MINUTES OF DRIVING, AS I WAS COMING UP A HILL, THE BATTERY LIGHT CAME ON. TURNED AROUND AND CAME HOME. NEXT DAY I DROVE ABOUT 10 MINUTES ACROSS TOWN AND BACK AND THE LIGHT CAME ON AGAIN, BUT IT MADE IT. I THOUGHT MAYBE THE BATTERY WAS JUST TRYING TO GET CHARGED UP, SO I DROVE ON THE HIGHWAY FOR ABOUT AN HOUR AND IT WAS FINE. WHEN I CAME OFF THE HIGHWAY, ALL THE DASH LIGHTS STARTED COMING ON AND DINGING AT ME... AND THEN IT DIED AGAIN IN A PARKING LOT. WOULD JUMP AT FIRST BUT RPM METER WOULD JUMP UP AND DOWN AND THEN DIE. EVENTUALLY IT WOULDN'T JUMP AT ALL. REPLACED THE ALTERNATOR AGAIN. JUMPED THE VEHICLE, LET IT SIT RUNNING FOR ABOUT 10 MINUTES. REVVED THE ENGINE AND IT DIED. WON'T START. WON'T EVEN CLICK. CALLED JEEP AND THEY THOUGHT IT WAS A BAD PCM. MECHANIC RENTED A SPECIAL TOOL TO TEST IT. THE PCM IS FINE, BUT THE T

Electrical System
Filed Oct 15, 201560,000 milesPA

2010 JEEP LIBERTY LIMITED 4X4 BEGAN TO INTERMITTENTLY START AND NOT HAVE HEADLIGHTS, SOMETIMES THE LIGHTS WOULD NOT COME ON AT ALL, OTHER TIMES ONLY THE PARKING LIGHTS WOULD WORK, AND OTHER TIMES ONLY THE HEADLIGHTS WOULD WORK. IT WAS TAKEN TO BOTH A JEEP DEALER AS WELL AS A LOCAL GARAGE AND NO ONE COULD FIND AN ISSUE. THEY TRIED REPLACING THE SWITCH BUT THIS DID NOT HELP EITHER. EVENTUALLY, THE ISSUE GOT WORSE AND THE LIGHTS HAVE NOW SHUT OFF WHILE DRIVING AT NIGHT ON HIGHWAYS, LOCAL ROADS, ECT. AND HAS BECOME UNSAFE TO DRIVE. JEEP STILL CLAIMS TO NEVER HAVE SEEN ANYTHING LIKE THIS HOWEVER MULTIPLE COMPLAINTS EXISTS ONLINE FOR SIMILAR COMPLAINTS, A LOCAL GARAGE TOLD ME ABOUT THE TIPM ISSUES AND EVEN UPON SUGGESTING THE REPLACEMENT OF THIS PART, JEEP INSISTED THIS COULDN'T BE THE ISSUE. NOW THE LIGHTS ARE REALLY ACTING UP, SHUTTING OFF WHILE DRIVING, FLASHING FREQUENTLY, ONLY PARKING LIGHTS WORK SOMETIMES, SOMETIMES ONLY ONE LIGHT WORKS, AND OTHER ISSUES ARE BEGINNING (STARTING RANDOMLY, HORN / ALARM RANDOMLY GOING OFF,ECT) JEEP STILL REFUSING THAT THIS IS THE ISSUE AND WANTS TO REPLACE / REPAIR OTHER THINGS FIRST. CURRENTLY LOOKING INTO REPLACEMENT TIPM PERSONALLY, AS AT THIS POINT, THE JEEP LIBERTY IS UNSAFE TO DRIVE, ESPECIALLY AT NIGHT.

Electrical System
Filed Oct 7, 201540,000 milesNJ

HAVE A BAD TIPM. DOORS AND WINDSHIELD WIPERS WERE NOT FUNCTIONING PROPERLY. BROUGHT TO DEALER AND THEY MADE WORSE NOW WINDOWS ARE STUCK OPEN. THEY TOLD ME BAD TIPM AND THE PART IS ON BACK ORDER FOR AN UNKNOWN AMOUNT OF TIME

Electrical System
Filed Sep 29, 201570,000 milesMA

I WAS DRIVING AT NIGHT AND THE HEADLIGHTS JUST STOPPED WORKING. I WAS EXTREMELY CONCERNED ABOUT MY SAFETY AS I HAD NO HEADLIGHTS AND CARS APPROACHING ME WERE FLASHING ME TO TURN OF MY HEADLIGHTS. I COULDNT PASS THE MA. SAFTEY INSPECTION BECAUSE OF THIS. I BROUGHT THE CAR TO MY MECHANIC AND HE HAS TO REPLACE THE TOTALLY INTEGRATED CONTROL MODULE AT A COST OF $900.00. THIS IS ABSOLUTLY A SAFETY ISSUE AND SHOULD BE RECALLED!

Fuel/Propulsion System
Filed Sep 25, 201565,000 milesCO

WHEN FILLING THE VEHICLE WITH GAS, THE FUEL OVERFLOWS ONTO THE SIDE OF THE CAR, ONTO THE GROUND AND SOMETIMES, IF YOU FORGET AND DON'T STAND BACK FAR ENOUGH, IS WILL SPLASH ONTO WHO EVER IS FILLING THE TANK. THIS STARTED IN THE FALL OF 2013 AND CONTINUED OFF AND ON UNTIL THE WINTER OF 2014 WHEN IT BECAME AN EVERY FILL UP ISSUE. WE DID SOME RESEARCH AND FOUND THAT OLDER MODELS OF JEEP LIBERTY HAD THE SAME PROBLEM, AND HAD BEEN RECALLED TO HAVE THE TANKS REPLACED. WHEN WE CONTACTED JEEP THEY TOLD US THAT MY VEHICLE WAS NOT INCLUDED IN THE RECALL, AND THAT THEY WOULD NOT DO ANYTHING TO HELP WITH THE COST OF REPLACING THE TANK. I HAD SOME OTHER WORK DONE THIS LAST WEEK ON MY LIBERTY AND FOUND OUT THAT TO CORRECT THE PROBLEM, I WOULD HAVE TO PAY $710.00 FOR THE TANK AND $365.00 FOR THE LABOR. AGAIN WE CONTACTED JEEP, AND AGAIN WERE TOLD THAT THEY WOULD NOT DO ANYTHING TO HELP WITH THE REPAIR. I DON'T THINK THAT I SHOULD HAVE TO SPEND OVER $1000.00 TO CORRECT AN ISSUE THAT JEEP IS AWARE OF AND SHOULD BE HELD RESPONSIBLE FOR. I FEEL THAT THIS IS A SAFETY ISSUE, NOT ONLY WHEN FUELING, BUT IF YOU SPILL GAS ALL OVER THE GROUND AT THE GAS STATION, THERE COULD BE A FIRE. I DON'T KNOW IF IT COULD CAUSE A FIRE IN THE CASE OF AN ACCIDENT. I HOPE NOT.

Unknown or Other
Filed Aug 27, 201538,000 milesMI

I HAVE PROBLEM WITH WATER COMING IN FROM THE ROOF AND THE TOP INTERIOR IS GETTING WET

Engine
Filed Aug 25, 201550,000 milesMI

I HAD ORIGINAL HEATER CORE REPLACED DUE TO FOGGING OF WINDSHIELD, NO HEAT AND SMELL OF ANTIFREEZE DURING NOV 2014 WITH APPROXIMATELY 48000 MILES. HEATER CORE WENT AGAIN. STARTED TO HEAR RATTLE UNDER CAR IN MAY 2015. SET UP TO HAVE JEEP LOOKED OVER AT A DEALERSHIP. ON THE WAY TO THE DEALER TEMP GUAGE WENT UP AND BACK DOWN THE HOT! ENGINE SEIZED. I HAD TO PAY OVER 4600 DOLLARS TO HAVE ENGINE REBUILT NOT REPLACED AS WELL AS HEATER CONTROL AND HEATER CORE REPLACED. CHRYSLER IS DENYING THAT THERE IS A DEFECT IN THE VEHICLE. THERE WAS NEVER ANY SIGN OF COOLANT LEAK ON MY GARAGE FLOOR

Unknown or Other
Filed Jun 26, 201550,000 milesME

AS I AM DRIVING 55 MILES AN HOUR THE WARNING DISPLAY COMES ON AND SAYS "LOW AIR" AND WITHIN ABOUT 5-10 SECONDS ALL THE AIR IN THE TIRE DEFLATES. I BROUGHT THE TIRE TO MY REPAIR SHOP THAT I DO BUSINESS WITH AND THEY SAID IT WAS THE VALVE STEMS NOT THE TIRES THAT LET GO AND I MUST BRING IT TO VIP BECAUSE THEY ARE THE ONLY ONES WHO TAKE CARE OF THAT. IT COST 100.00 INSTALLED. THIS HAS HAPPENED ON ALL 4 TIRES ON DIFFERENT OCCASIONS. IN SPEAKING WITH EMPLOYEES AT VIP, THEY SAID IT IS COMMON ON JEEPS. THIS COULD BE VERY DANGEROUS ESPECIALLY WHEN IT HAPPENS ON THE FRONT TIRES. I WOULD LIKE REIMBURSEMENT FOR THESE. WHAT DO I NEED TO DO?

Visibility/Wiper
Filed Jun 22, 2015120,000 milesTX

FIRST INCIDENT WAS IN NOVEMBER TO WHERE MY HEADLIGHTS QUIT WORKING. I SWITCHED OUT THE DUAL SWITCH BUT THAT DID NOT HELP AND THEN TRIED CLEANING AND SWITCHING THE RELAYS AROUND IN THE TIPM AND THAT HELPED SOMEWHAT. NOW I HAVE A WHOLE SET OF PROBLEMS. MY WIPERS WILL NOT SHUT OFF AND HEADLIGHTS WILL NOT SHUT OFF UNLESS I TURN CAR OFF, AND MY BLINKERS ARE NOT WORKING AT ALL. I HAD TO PULL THE FUSE FOR THE WIPERS BUT CANNOT FIND THE FUSE FOR THE BLINKERS BECAUSE IT IS PART OF THE TIPM AS WELL AS THE HEADLIGHTS. I AM WORRIED THAT WITH THESE LITTLE ISSUES COMING UP THAT EVENTUALLY BIGGER ONES WILL HAPPEN IF THE TIPM IS THE PROBLEM AND CHRYSLER KNOWS ABOUT THIS, WHY ISN'T THERE A RECALL. I DO NOT SEE WHY I SHOULD DISH OUT ALL THIS MONEY TO REPAIR SOMETHING THAT IS A DEFECT.

Electrical System
Filed Jun 9, 201574,000 milesMA

I WAS DRIVING HOME FROM THE CONVENIENCE STORE IN MY TOWN WHEN THE HEADLIGHTS JUST STOPPED WORKING. THE ONLY LIGHTS I HAD WERE THE PARKING LIGHTS. CAR WERE FLASHING ME TO TELL ME TO TURN MY LIGHTS ON BUT THEY WOULD NOT COME ON. I HAVE FOUND OUT BY RESEARCHING ON LINE THAT THERE IS A DEFECT WITH THE TOTALLY INTEGRATED POWER MODULE. I CONTACTED JEEP CUSTOMER CARE AND THEY WOULD NOT OFFER ANY FINANCIAL ASSISTANCE. THIS IS A VERY DANGEROUS SAFETY PROBLEM THAT CHRYSLER JEEP SHOULD RECALL. THE TOTAL COST TO REPAIR THIS IS $900.00

Structure › BodyCrash1 injured
Filed May 31, 201585,000 milesNY

DURING RAINY WEATHER, DRIVING THE SPEED LIMIT, THE FRONT PASSENGER SIDE TIRE FELT THAT IT WAS GOING UNSTABLE. TRIED CONTROLLING THE VEHICLE WHEN IT VEERED TOWARDS THE RIGHT. LOST CONTROL OF THE VEHICLE AND WENT INTO A DITCH FOR A ALMOST THIRTY FEET. WAS FINALLY ABLE TO STOP WHEN CRASHED INTO A TRE. SIDE AIRBAGS DEPLOYED BUT NOT THE FRONT AIR BAG. INJURIES TO MY HEAD, NECK AND SHOULDER.

Wheels
Filed May 26, 201570,000 milesNJ

DRIVING WITH MY WIFE ON I-95 NORTH IN CONNECTICUT EARLY SATURDAY MORNING, OUR RIGHT REAR TIRE INSTANTLY LOST AIR PRESSURE. I SAW THE LOW AIR WARNING LIGHT GO ON FIRST, THEN IMMEDIATELY FELT THE VEHICLE WOBBLE TO THE POINT WHERE I COULD BARELY CONTROL IT. I WAS ABLE TO SAFELY GET IT TO THE RIGHT SIDE SHOULDER WHERE I CHANGED THE TIRE. I NOTICED THAT THE ENTIRE VALVE WAS MISSING FROM THE RIM. I DID NOT NOTICE ANY NAILS OR OTHER PENETRATIONS OF THE TIRE ITSELF. HAD IT BEEN ONE OF THE FRONT TIRES, I MIGHT HAVE LOST CONTROL OF THE CAR. WHEN WE GOT TO A TIRE STORE TO HAVE THE BAD TIRE CHECKED OUT, THE MECHANIC & THE OWNER SAID WE HAD DEFECTIVE AIR PRESSURE SENSOR VALVES AND THAT WE ESSENTIALLY EXPERIENCED A BLOWOUT. THE MECHANIC SHOWED US THE OTHER VALVES AND THEY WERE ALL CRACKED AS WELL. WE HAD THEM ALL REPLACED AND HAD TO BUY A NEW TIRE AS WELL. THE CRACKS IN THE SENSOR VALVES WERE OBVIOUS. THIS IS A MAJOR SAFETY MATTER THAT COULD CAUSE FATALITIES IF THEY HAVE NOT OCCURED ALREADY.

Unknown or Other
Filed May 19, 201577,000 milesMA

HEATER CORE LEAKING ON MY FOOT WHILE DRIVING BURNT ME. AND ANTIFREEZE ON CARPET MADE MY SHOES SLIPPERY AND WHEN I TRIED TO BRAKE MY FOOT SLIPPED OFF THE PEDDLE.

Engine
Filed May 19, 201577,000 milesMA

TL* THE CONTACT OWNS A 2010 JEEP LIBERTY. AFTER INSPECTING THE VEHICLE, IT WAS FOUND THAT THERE WAS ANTIFREEZE LEAKAGE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000. UPDATED 04/06/16*LJ UPDATED 10/17/2017*CN

Unknown or Other
Filed May 11, 201550,000 milesNY

IT WAS THE MIDDLE OF AUGUST 2013- SUPER HOT OUTSIDE AND MY CAR STARTED LEAKING ANTIFREEZE ALL OVER THE FRONT PASSENGER SIDE FLOOR. THE AC STOPPED WORKING! TURNS OUT THE HEATER CORE HAD TO BE REPLACED. COST OVER $800. THEN IN DECEMBER OF 2014 - I STARTED HAVING PROBLEMS WITH THE HEAT. THE DEFROST STOPPED WORKING AND THE WINDOWS WOULD GET FOGGED UP. AND THEN THAT SMELL STARTED- ANYONE WHO HAS HAD THEIR HEATER CORE REPLACED KNOWS WHAT I'M TALKING ABOUT. THIS TIME I TOOK IT TO THE DEALER-COST 900. (TOTAL COST $1300.)THIS JEEP HAS BEEN THE WORST PURCHASE OF MY LIFE. I HAVE OWNED SEVERAL CARS AND I CAN NOT BELIEVE HOW MANY THINGS HAVE GONE WRONG WITH THIS CAR. RIGHT NOW- ITS AT THE DEALERSHIP AGAIN- NOW FOR DIFFERENTIAL GEARS $1100 (TOTAL COST 1575.00 INCLUDES FRONT WHEEL BEARING) MY CAR ONLY HAS 80,000 MILES ON IT. BE WARNED- DO NOT BUY JEEP LIBERTY.

Fuel/Propulsion System
Filed Apr 7, 201540,000 milesOH

TANK SPILLS GAS ON EVERY FILL-UP. NO MADDER HOW SLOW YOU FILL IT. BUT SLOWER FILLING SPILL LESS GAS THEN FAST FILLING. ALWAYS HAVE TO WIPE UP EXCESS GAS THAT SPILLS DOWN FENDER. THIS CREATES A SAFETY ISSUE EVERY TIME YOU FILL UP. *TR

Electrical System
Filed Feb 21, 201570,000 milesCA

STARTED MY VEHICLE LIKE ANY OTHER DAY AND SUDDENLY A WHOLE LOT OF WHITE SMOKE CAME OUT THE REAR EXAUST. THEN IT HAPPENED AGAIN TWO DAYS LATER AND AGAIN IN ANOTHER DAY. SO I WENT ONLINE TO SEE IF THERE WAS ANY PROBLEMS WITH WHITE SMOKE COMING OUT ON ANY 2010 JEEP LIBERTY AND I LEARNED THERE WAS A PENDING INVESTIGATION INVOLVING THE TOTALLY INTEGRATED POWER MODULE FAILURE AND IN THE DESCRIPTION IT SAYS THERE'S WHITE SMOKE PRESENT. *TR

Electrical System
Filed Feb 12, 201541,000 milesGA

CAR STALL WHILE GOING 40 MILES PER HOURS LOST ALL POWER HAD TO STEER AS BEST TO THE SIDE TO AVOID REAR ACCIDENT. *TR

Air BagsCrash1 injured
Filed Jan 30, 201567,000 milesWV

TL*THE CONTACT OWNS A 2010 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE DRIVER SWERVED TO THE RIGHT TO AVOID HITTING A DEER. AS A RESULT, THE AIR BAGS DEPLOYED INDEPENDENTLY IMPAIRING THE DRIVER'S VISION AND CRASHED INTO A GUARD RAIL. THE DRIVER SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000. UPDATED 8/6/15*CN UPDATED 9/20/2017*CN

Power Train
Filed Jan 7, 201543,520 milesIL

COOLANT LEAK- TOOK TO CARMAX SERVICE IN HILLSIDE,IL FOR DIAGNOSIS INFORMED THAT THE COOLANT WAS LEAKING FROM WATER PUMP. SERVICE CONSULTANT INFORMED ME THAT HE SPOKE TO A GUY FROM JACK PHELAN DEALERSHIP IN COUNTRYSIDE, IL AND WAS INFORMED THAT BY SEARCHING MY VIN NUMBER IN THERE DATABASE THAT THERE IS A RECALL ON THE WATER PUMP FOR MY 2010 JEEP LIBERTY. STATES THAT COOLANT LEAKS FROM WEEP HOLE IN WATER PUMP, WAS THEN INFORMED THAT I CAN BRING MY VEHICLE IN TO BE SERVICE AT NO CHARGE BECAUSE OF THIS RECALL. COULD NOT FIND ANY INFO ONLINE OR NHTSA WEBSITE SO THAT'S WHY I AM FILING A COMPLAINT SO A RECALL CAN BE ADMINISTERED TO INFORM OTHER JEEP LIBERTY OWNERS OF THIS ISSUE. *TR

Fuel System, Gasoline
Filed Jan 3, 201545,000 milesMI

ABOUT A QUART OF GAS WILL "BURP" OUT DIRECTLY AFTER THE PUMP HAS KICKED OFF, SPILLING OVER THE SIDE OF THE JEEP AND ONTO THE PERSON PUMPING GAS. THE ODD THING IS THAT IT ACTUALLY SHOOTS OUT UNDER SOME PRESSURE. THE PROBLEM IS NOT CAUSED BY OVER-FILLING. AT THE DEALERSHIP I WAS TOLD I WOULD NEED TO REPLACE THE FUEL TANK. THE SPILLAGE IS A MAJOR ISSUE BY ITSELF, BUT I AM VERY CONCERNED ABOUT SAFETY ISSUES IF AN ACCIDENT OCCURS. WILL THIS PROBLEM CAUSE A FIRE HAZARD DURING AN ACCIDENT? IF I REPLACE THE GAS TANK NOW, WILL I HAVE THE SAME PROBLEM AFTER THE NEXT 45,000 MILES. REPLACING THE TANK IS EXTREME AS A REGULAR MAINTENANCE ITEM. *TR

Fuel/Propulsion System
Filed Dec 29, 201440,000 milesNY

I WAS FILLING UP MY VEHICLE WITH GAS AND IT OVERFLOWED AND IT CONTINUES TO DO THAT EVERY TIME I FILL UP. ITS A FIRE HAZARD AND A WASTE OF GAS. *TR

Structure › Body
Filed Dec 26, 201480,000 milesSC

TL* THE CONTACT OWNS A 2010 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR LIFT GATE RUBBER SEAL FAILED CAUSING WATER TO PENETRATE INSIDE THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE WOBBLED WHEN GOING OVER A BUMP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

Air BagsCrash1 injured
Filed Dec 24, 201467,000 milesWV

TL* THE CONTACT OWNED A 2010 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT SWERVED TO AVOID HITTING A DEER AND CRASHED INTO A GUARDRAIL. THE DRIVER AND PASSENGER SIDE AIR BAGS PARTIALLY DEPLOYED. THE CONTACT SUSTAINED HEAD AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

Air Bags
Filed Dec 23, 201451,000 milesUT

FOR NO REASON, THE AIRBAG WARNING LIGHT CAME ON. THOUGH THERE IS WARRANTY, THEY ARE TELLING US IT ISN'T COVERED UNDER WARRANTY. I WILL NEVER BUY ANOTHER CHRYSLER VEHICLE AS LONG AS I LIVE. THERE HAVE BEEN OTHER INSTANCES THAT SHOULD HAVE BEEN COVERED BUT WE WERE LIED TO REGARDING THE EXTENDED WARRANTY COVERAGE ADDED...ENOUGH SAID. *TR

Electrical System › Wiring
Filed Dec 22, 201490,000 milesNH

TL* THE CONTACT OWNS A 2010 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE STEERING WHEEL SEIZED AND ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER SOFTWARE NEEDED TO BE UPDATED AND UNKNOWN WIRES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Vehicle Speed Control › Cruise Control
Filed Dec 16, 2014109,000 milesNY

TL* THE CONTACT OWNS A 2010 JEEP LIBERTY. THE CONTACT STATED THAT THE TURN SIGNALS FAILED TO ACTIVATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE TIPM FAILED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT WHILE THE CRUISE CONTROL ACTIVATED, THE VEHICLE WOULD DECREASE IN SPEED AND THE CRUISE CONTROL WOULD SHUT OFF. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.

Service Brakes
Filed Dec 11, 201482,000 milesOH

BOTH TIMES I WAS SLOWING DOWN FOR A RED LIGHT AND ALMOST REAR ENDED ANOTHER CAR. I FELT THE BRAKES FAILED AND THE CAR SEEMED TO ACCELERATE AND OR THE GAS PEDAL STUCK. I CALLED JEEP AND THEY SAID THERE WAS NO RECALL/ISSUES AND I SAW WHERE MY YEAR/MODEL WAS REPORTED TO HAVE A RECALL FOR A BRAKE ISSUE. *TR

Fuel/Propulsion System
Filed Nov 28, 2014NY

FILLING UP MY CAR WITH GAS AND IT ALWAYS OVERFLOWS. IT DOESN'T STOP WHEN ITS FULL. ITS BEEN HAPPENING TO OTHER PEOPLE AS WELL. *TR

Electrical System
Filed Nov 17, 201429,000 milesIA

TL* THE CONTACT OWNS A 2010 JEEP LIBERTY. WHEN THE VEHICLE WAS INITIALLY STARTED, THE WINDSHIELD WIPERS ACTIVATED, THE FUEL GAUGE DISPLAYED AS EMPTY, THE RADIO WOULD NOT ACTIVATE, AND THE RPMS DECREASED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.

Electrical System
Filed Oct 13, 201434,000 milesNY

ON 4 SEPARATE OCCASIONS WHILE DRIVING MY VEHICLE THE ABS SYSTEM ON THE JEEP TURNS ON AND MY CAR COMES TO A STOP. I AM UNABLE TO MOVE THE CAR AND I HAVE HAD IT TOWED TO THE JEEP DEALERSHIP TO BE LOOKED AT. MY CAR HAS BEEN IN THEIR SHOP 4 TIMES FOR SERVICE. EACH TIME I AM TOLD THE PROBLEM HAS BEEN FIXED AND EACH TIME IT OCCURS AGAIN. THIS ISSUE IS AN EXTREMELY DANGEROUS SITUATION AS MY CAR LITERALLY IS UNABLE TO MOVE AND COMES TO A COMPLETE HALT. IT HAS OCCURRED WHILE DRIVING ON THE HIGHWAY , AT AN INTERSECTION, AND DRIVING UP HILL. THE DEALERSHIP IS UNSYMPATHETIC AND I AM UNAWARE AS HOW TO PROCEED. THANK YOU. *TR

Power Train
Filed Oct 11, 201492,541 milesVA

VEHICLE WOULD NOT SHIFT INTO 3RD OR 4TH GEAR. IT WENT INTO LIMP MODE AND WAS STUCK INTO 2ND GEAR. *TR

Electrical System
Filed Oct 9, 201494,300 milesMI

AS I WAS LEAVING WORK, I STARTED UP MY JEEP AND THE FLASHERS STARTED FLASHING BY THEMSELVES. AFTER ABOUT 5 MINUTES OF TURNING THE JEEP ON AND OFF, TURNING THE HAZARD SWITCH ON AND OFF, IT FINALLY STOPPED. A FEW WEEKS LATER, FOR THE 5TH TIME, MY JEEP REFUSED TO START AFTER A STOP AT THE LOCAL PHARMACY. THE HORN HAS NOT WORKED FOR ABOUT A YEAR NOW, AND RIGHT BEFORE IT DIED, IT WOULD HONK RANDOMLY WHETHER THE JEEP WAS PARKED, KEY IN THE IGNITION OR NOT. IT HAS ALSO STALLED A FEW TIMES ON THE FREEWAY. DEALER HAS RECOMMENDED REPLACEMENT OF THE TIPM AND SAYS THAT THIS IS A COMMON OCCURRENCE. *TR

Seat Belts
Filed Oct 6, 201428,325 milesOR

THE SEAT BELT WILL NOT LATCH. THE PART THAT IS SUPPOSE TO RETRACT TOO LOCK THE METAL GUIDE OF THE SEAT BELT DOES NOT RETRACT. THE METAL GUIDE OF THE SEAT BELT IS BLOCKED FROM ENTERING THE RECEIVING UNIT. *TR

Engine
Filed Sep 17, 201468,345 milesIN

DURING PRODUCTION OF MOST JEEP MODELS USING THE JR ENGINES, THERE WAS AN ISSUE IN THE COOLING SYSTEM CAUSING BLOCKAGE OF THE HEATER CORE, RADIATOR, ENGINE BLOCK, THERMOSTAT, AND/OR WATER PUMP. THE ISSUE IS WELL KNOWN BY JEEP OWNERS FROM MAINLY 2010-2012 JEEPS, BUT CHRYSLER HAS REFUSED TO ADMIT AND FIX THE ISSUE. THE CAUSE OF THE ISSUE TYPICALLY HAS BEEN LINKED TO EITHER A) CASTING SAND USED IN THE PRODUCTION OF THE MOTOR, OR B) CHEMICALS IN THE COOLANT DEVELOPING A SAND-LIKE SLUDGE. MY EXPERIENCE HAS BEEN TWO FAILED HEATER CORES WITHIN 9 MONTHS OF EACH OTHER. THE FIRST INCIDENT OCCURRED ON 25DEC2013 AND WAS REPAIRED 30DEC2013 AT 68,345 MILES. ON A TRIP AWAY FROM HOME IT FAILED AGAIN ON 11SEP2014 AT 85,157 MILES. ON THE MOST RECENT OCCURRENCE, WHEN THE HEATER CORE CLOGGED AND BLEW, THE SYSTEM BLEW HOT STEAM INTO THE CABIN AND COOLANT (AROUND A TEMPERATURE OF 200*F) POURED ONTO THE PASSENGERS SIDE FLOORBOARD. LUCKILY I DID NOT HAVE THE HEAT VENTS TURNED TO ME OR HAD A PASSENGER AT THE TIME BECAUSE I OR MY PASSENGER WOULD HAVE LIKELY BEEN INJURED. THE SAFETY ISSUED CALLED INTO QUESTION DUE TO THE ISSUE ARE A) BURNS RESULTING FROM FAILURE OF HEATER CORE, B) BECOMING STRANDED WITH NO HEAT DUE TO HEATER CORE OR RADIATOR FAILURE, C) BECOMING STRANDED BECAUSE OF ENGINE FAILURE DUE TO OVERHEATING CAUSED BY CLOGGED COOLING SYSTEM. *TR

Wheels
Filed Aug 28, 201435,000 milesOH

FOR THE SECOND TIME THE VALVE STEM IS DEFECTIVE AND CORRODED. *TR

Wheels
Filed Aug 28, 201430,000 milesOH

WHILE DRIVING THE TIRE PRESSURE WARNING SENSOR ACTIVATED AND THE TIRE WENT FLAT. THE STEM VALVE WAS COMPLETELY CORRODED AND FEEL INSIDE THE TIRE. THE DEALERSHIP SAID THEY ARE NO LONGER USING THE SAME TYPE AND WE PAID FOR A UPDATED ONE. *TR

Exterior Lighting
Filed Aug 26, 201467,000 milesWV

TL* THE CONTACT OWNS A 2010 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE HEADLIGHTS FAILED INTERMITTENTLY WITHOUT WARNING. THE CONTACT WAS UNABLE TO SEE THE ROAD CLEARLY BUT CONTINUED TO DRIVE HOME USING THE FOG LIGHTS ONLY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE TECHNICIAN STATED THAT THE COMBINATION HEADLIGHT SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

Electrical System
Filed Aug 12, 201436,000 milesNY

IGNITION SWITCH TURNED OFF FOLLOWING A RIGHT HAND TURN. KEY CHAIN HAS A NUMBER OF KEYS HANGING. *TR

Service Brakes
Filed Jul 30, 201456,840 milesOH

BRAKES WERE MAKING A NOISE THAT SUBSIDED WHEN BRAKES APPLIED. MECHANIC INFORMED ME THAT REAR PADS ARE WORN TO INDICATORS AND PADS ARE FROZEN IN SLIDES. ROTORS ARE AT MINIMUM SPEC. NOW MY FRONT BRAKES HAVE NEVER BEEN REPLACED, THEY ARE ORIGINAL FACTORY INSTALLED. I HAVE NEVER HEARD OF THE REAR BRAKES WEARING OUT BEFORE THE FRONT BRAKES. THIS HAPPENED IN APRIL IT IS NOW THE END OF JULY AND I STILL HAVE NOT NEEDED TO REPLACE THE FRONT BRAKES. THERE IS DEFINITELY SOMETHING WRONG WITH THE REAR BRAKES TO WEAR OUT THAT FAST. *TR

Seat Belts
Filed Jul 15, 201446,000 milesNE

TL* THE CONTACT OWNS A 2010 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE SEAT BELT WEBBING ON THE FRONT PASSENGER'S SEAT WRAPPED AROUND THE BODY EXTREMELY TIGHT AND WOULD NOT LOOSEN. IN ORDER TO REMOVE THE SEAT BELT THE CONTACT WAS FORCED TO CUT THE WEBBING OF THE SEAT BELT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

Tires › Pressure Monitoring and Regulating Systems
Filed Jul 2, 201462,000 milesOH

TL* THE CONTACT OWNS A 2010 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT NOTICED THAT THE SENSOR NEAR THE VAULT STEM WAS CORRODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

Visibility/Wiper
Filed Jun 8, 2014MI

I HAVE OWNED MY 2010 JEEP LIBERTY 4X4 FOR JUST OVER 3 YEARS AND HAVE HAD MULTIPLE WINDSHIELD REPLACEMENTS/REPAIRS. THE WINDSHIELD CRACKS VERY EASILY FROM THE MOST SIMPLE STONE HITS TO WARM/COLD WATER CONTACT. *TR

Wheels
Filed Jun 6, 201445,000 milesNY

TL* THE CONTACT OWNS A 2010 JEEP LIBERTY. THE CONTACT STATED THAT THE TIRE PRESSURE SENSOR LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT WHILE UNSCREWING THE CAP FOR THE FRONT PASSENGER SIDE VALVE STEM, THE TOP FRACTURED CAUSING THE TIRE TO DEFLATE. THE CONTACT EXPERIENCED THE SAME FAILURE WHILE UNSCREWING THE CAP FROM THE REAR PASSENGER SIDE TIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000. UPDATED 09/02/14*LJ UPDATED 09/16/2014 *JS

Suspension
Filed Jun 4, 201470,000 milesMD

FRONT CLEVIS (HOLDS BOTTOM OF SPRING AND STRUT ASSEMBLY) IS SEVERELY RUSTED ON BOTH SIDES AND IF IT WERE TO BRAKE (FAIL) IT WOULD CAUSE COMPLETE LOSS OF VEHICLE CONTROL. *TR

Electrical System
Filed Jun 4, 201468,000 milesAZ

TL* THE CONTACT OWNS A 2010 JEEP PATRIOT 4X4. THE CONTACT STATED THAT WHILE DRIVING 70 MPH ON A HIGHWAY, THE TRANSMISSION INDICATOR LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE RAPIDLY AND INDEPENDENTLY DECELERATED UP TO 20 MPH LEAVING THE CONTACT STRANDED ON A DESERTED HIGHWAY. THE CONTACT WAS ONLY ABLE TO RESTART THE VEHICLE WITHIN AN HOUR. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THEY WERE AWARE OF THE DEFECT THAT OCCURRED AFTER 50,000 MILES HOWEVER, THEY WERE UNABLE TO DETERMINE THE CAUSE OF FAILURE IN THE SOFTWARE METERING SYSTEM FOR THE TRANSMISSION FLUID AND THEY DID NOT HAVE A REMEDY. THE FAILURE RECURRED ON THREE OCCASIONS. THE MANUFACTURER REITERATED THE SAME INFORMATION THAT THE DEALER PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000.

Engine
Filed May 6, 201435,000 milesTX

TL* THE CONTACT OWNS A 2010 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE MALFUNCTIONING WARNING MESSAGE ILLUMINATED AS THE VEHICLE DECELERATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE HOWEVER, REPLACED THE SPARK PLUGS AND O2 SENSOR AS A PRECAUTION. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS 43,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Jeep Liberty → · Every Liberty year → · How the figures are calculated →