2004 Jeep Liberty complaints

1. TRANSMISSION DOWNSHIFTS HARD WHEN DECELERATING TO A STOP 2. STEERING GEAR REPLACED 3. AFTER ITEM 2 , LEFT (DRIVER) SIDE FRONT LOWER BALL JOINT BROKE.

MY 2004 JEEP LIBERTY WAS PARKED UNDER MY CARPORT. I HAD STARTED THE ENGINE TO WARM THE CAR, WITH THE EMERGENCY BRAKE ON. THERE WAS NO ONE AROUND THE CAR BUT MY DOGS, BUT SOMEHOW IT MANAGED TO ROLL DOWN THE DRIVEWAY INTO THE CORNER OF A BARN. THE DISTANCE WAS ABOUT 10 YARDS WITH AN INCLINE OF ABOUT 2 FEET, YET THER WAS OVER $3000.00 IN DAMAGE TO THE CAR. IT HIT RIGHT IN THE CENTER OF THE GRILL/HOOD. I WAS VERY SURPRISED AS THE EMERGENCY BRAKE WAS ON, HOWEVER ON INSPECTION, THERE WAS STILL ONE CLICK LEFT ON THE EMERGENCY BRAKE. I HAVE TESTED THIS THEORY BY GETTING ON A HILL IN THE VEHICLE AND PULLING THE EMERGENCY BRAKE. INDEED, IT DOES NOT HOLD THE VEHICLE UNTIL YOU REACH THE VERY LAST CLICK ON THE EMERGENCY BRAKE. JEEP DENIES ANY PRODUCT FLAW WHEN CONTACTED. I DISAGREE. I HATE TO THINK WHAT WILL HAPPEN TO ME IF I AM EVER IN A WRECK IF A ROLL WITH NO ACCELERATION CAN DAMAGE THE VEHICLE AT 25% OF ITS VALUE!

ACCELERATOR HAS STAYED ON APPROX.3 TIMES AT 900+ RPM WHILE COMING TO A COMPLETE STOP. TOLD DEALER,ON RECORD

WHILE SHIFTING GEARS DRIVER HEARD A LOUD KNOCKING NOISE COMING FROM THE FRONT. VEHICLE JERKED, AND IT WAS TAKEN TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE STEERING POWER ASSIST PUMP NEEDED TO BE REPLACED AND REPLACED IT. HOWEVER, THE PROBLEM RECURRED, AND THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK

PASSENGER COMPARTMENT DRIVER'S SIDE FILLS WITH WATER ANYTIME IT RAINS OR THE VEHICLE IS TAKEN THROUGH THE CAR WASH.*AK

WHILE IN DRIVE ON AN INCLINE VEHICLE WILL ROLL BACK AND NEED TO APPLY BRAKES TO HOLD POSITION! DEALER HAS LOOKED AT TRANSMISSION AND FOUND NOTHING WRONG. *AK

SNOW ON GROUND , BRAKES FAILED TO STOP HIT THE GARAGE , DAMAGED THE VEHICLE AND GARAGE. ALL 4 WHEELS DID NOT ATTEMPT TO STOP. LIKE THEY WERE FROZEN. THIS IS AN UPDATE FROM JAN 22,2005. HAD VEHICLE IN DEALERSHIP, THEY REPAIRED THE DAMAGE FROM THE ACCIDENT. COULDN'T FIND ANYTHING WRONG WITH THE BRAKES. THE WEATHER WAS WARMER WHEN THEY CHECKED IT THAN WHEN THE PROBLEM OCCURRED. HAD PROBLEM AGAIN ON FEB. 20TH, THIS TIME THE FRONT BRAKES LOCK UP ON SNOW, BUT THE REAR DO NOT STOP. THEY KEEP TURNING AS NO BRAKES ARE APPLIED. HAD MECHANIC FROM WHERE I WORK LOOK AT WHAT THE VEHICLE WAS DOING, HE SUGGESTED FOR ME TO TAKE IT BACK TO THE DEALER, THAT THERE IS DEFINITELY A PROBLEM. TOOK IT TO THE DEALER, THEY LOOKED AT IT AGAIN, SAID THERE IS NO PROBLEM, THAT JEEP DESIGNED IT THAT WAY. THE REAR BRAKES ARE NOT SUPPOSED TO LOCK UP IN ANY CONDITION, EVEN IN A PANIC STOP ON ICE.(THIS VEHICLE DOES NOT HAVE ANTILOCK BRAKES) THAT THE BRAKE SYSTEM WILL ALLOW THE FRONT BRAKES TO LOCK UP, BUT THE REAR NOT. THAT THE REAR BRAKES (DISC) ARE CONSIDERABLE SMALLER THAN THE FRONT SO THEY WON'T HAVE THE POWER TO STOP THE VEHICLE. IT'S THE WAY JEEP DESIGNED IT, TO SUPPOSEDLY COMPENSATE FOR NOT HAVING ANTILOCK BRAKES. THIS MAKES THE VEHICLE VERY DIFFICULT TO STOP ON SNOW AND ICE. WHEN TRYING TO STOP AT 25 MPH I SLID MORE THAN 50FT RIGHT THROUGH AN INTERSECTION. IT WAS A GOOD THING THE OTHER VEHICLE DID STOP. THIS VEHICLE IS SUPPOSED TO BE AN ALL WEATHER VEHICLE, BUT THE WAY THAT THIS ONE STOPS ON SNOW, IT IS

WHILE DRIVING THE VEHICLE EXPERIENCED A ROLL OVER, AND UPON IMPACT, THE SIDE CURTAIN AIR BAGS DID NOT DEPLOY . DRIVER HAD NO MAJOR INJURIES., HOWEVER THE DRIVER SUSTAINED CUTS AND A CONCUSSION FROM THE FORCE OF THE VEHICLE SLAMMING ON ITS SIDE. *AK

DOOR LOCK MOTOR BEARING SEIZED. AS A RESULT, ALL THE DOORS BECAME INOPERABLE. *AK

LOTS OF SNOW ON GROUND, FREEZING WEATHER. PULLED VEHICLE OUT OF DRIVEWAY TO CLEAR SNOW FROM DRIVE. PARKED THE VEHICLE ON THE EDGE OF THE ROAD AT THE END OF MY DRIVEWAY. AFTER I HAD CLEARED A SPOT FOR THE JEEP LIBERTY, MY WIFE MOVED IT BACK IN THE DRIVE. SHE DIDN'T STOP UNTIL THE VEHICLE COLLIDED WITH THE GARAGE. I SAW THE BRAKE LIGHTS ON, BUT IT DIDN'T STOP. I QUESTIONED HER TO WHAT HAPPENED, SHE SAID THE BRAKES DIDN'T WORK. I TESTED IT MYSELF BY BACKING AWAY FROM THE GARAGE AND FOUND OUT THAT SHE WAS CORRECT. THE BRAKES DIDN'T WORK. IT HAD A FIRM PEDAL, BUT THE BRAKES DID NOT APPLY. LIKE ALMOST IF THEY WERE FROZEN. BEING A MECHANIC FOR ALMOST 40 YEARS, I NEVER EXPERIENCED ANYTHING LIKE IT. I TALKED TO THE SALESPERSON WHOM I PURCHASED IT FROM, HE INFORMED ME THAT HE NO LONGER WORKS FOR THE DEALER AND JUST PARK IT IN A WARM GARAGE THAT WOULD TAKE CARE OF IT. I TALKED TO THE SERVICE DEPARTMENT OF THE DEALER AND THEY SAID THAT THEY NEVER HEARD OF IT AND FOR ME TO DRIVE IT TO THEM TO CHECK IT OUT. IF IT DON'T STOP IN A 30 FOOT DRIVEWAY, I CERTAINLY WONT DRIVE IT DOWN A BUSY ROAD TO THE DEALER. THEY SAID THAT I HAVE TO BRING IT IN. WHAT A CROCK. ITS UNSAFE. I AM AS OF NOW TRYING TO CONTACT THE SALES MANAGER OF THE DEALERSHIP TO SEE IF HE WILL GIVE ME SOME HELP. MY WIFE REFUSES TO RIDE IN THIS VEHICLE UNTIL WE ARE CERTAIN THAT THE BRAKE PROBLEM WILL BE TAKEN CARE OF PROPERLY. THE VEHICLE HAS ONLY 3,350 MILES ON IT AND IS ONLY 3 1/2 MONTHS OLD. THERE WAS NO ICE ON THE DRIVEWAY I HAD

LEFT HAND TURN AT LOW SPEED RESULTS IN JEEP LIBERTY 2004 TURNING 180 DEGREES AND ROLLING OVER. PRIMARY CAUSE OF CLAIM APPEARS TO BE BROKEN LEFT FRONT SUSPENSION CONTROL ARM. APPEARS TO BE METAL FAILURE. TOTAL VEHICLE DAMAGE APPROXIMATELY $7,000.00. VEHICLE PHOTOGRAPHED EXTENSIVELY AT CRASH SITE. ALL CRITICAL DAMAGED PARTS SALVAGED.

SAFETY CONCERN RS-A GOODYEAR EAGLE TIRE BLOWOUT WITH LESS THAN 4,000 MILES ON THE TIRE. *BF THERE WAS A 4 INCH IRREGULAR CUT ON THE TIRE. *JB

ON OR AROUND 12/23/2004 WE RECEIVED BETWEEN 5 TO 7 INCHES OF SNOW. AFTER DRIVING ON THE UNPLOWED ROADS THE RIMS ON THE RIGHT SIDE OF MY 2004 JEEP LIBERTY BECAME PARTLY CLOGGED WITH SNOW CAUSING AN OUT-OF-BALANCE CONDITION. THIS OUT-OF-BALANCE CONDITION CAUSED ME TO HAVE TO PULL OFF THE SIDE OF I-75 NORTH NEAR THE ROUTE 20 EXIT. I DROVE ALONG THE BRIM OF I-75 TELL THE EXIT AND GOT OFF THE EXPRESSWAY. AFTER LOOKING AT THE RIMS I NOTICED THEY WERE PACKED WITH SNOW. I THEN DROVE TO A QUARTER CAR WASH AND USING HOT SOAPY WATER REMOVED THE SNOW FROM THE RIMS. THIS SAME CONDITION SHOWED UP THE NEXT DAY AND WAS FIXED IN THE SAME MANNER. I CONTACTED THE DEALERSHIP ED SCHMIDT JEEP EAGLE (26875 N DIXIE HWY PERRYSBURG, OH 43552 PHONE: 419 874-4331) AND REQUESTED A FACTORY REP. TO BE CALLED. ON 01/04/2004 I WAS CONTACTED BY A FACTORY REP. I EXPLAINED THE SITUATION TO HER AND WAS ASKED IF I HAD DRIVEN ANOTHER JEEP LIBERTY TO SEE IF IT DID THE SAME THING. I TOLD HER NO AND SHE SAID THAT IF I LIKE THE NEXT TIME WE GOT A HEAVY SNOW I CAN COME IN AND SEE IF ANY OTHER LIBERTY?S DID THE SAME THING. I THEN CALLED DAIMLERCHRYSLER REF. # 13001582 TALKED WITH A CUSTOMER CARE PERSON AND SHE CALLED THE DEALERSHIP AND WAS TOLD BY THE SERVICE MANAGER (CHUCK) THAT IF I PUT HUB CAPS ON THE RIMS THAT MAY KEEP THE RIMS FROM FILLING WITH ICE AND SNOW. THE RIM IS MANUFACTURED WITH A DEEP POCKET AT THE FRONT INSIDE OF THE RIM. THIS POCKET FILLS WITH SNOW WHEN THE VEHICLE IS DRIVEN IN SNOW. IF THIS POCKET WAS N

VEHICLE LOST POWER WHEN DRIVING AT 40 MPH. ALTHOUGH THE VEHICLE WAS IN GEAR IT BEGAN TO COAST BECAUSE THE ENGINE WAS NOT GETTING ANY POWER. CONSUMERTOOK THE VEHICLE TO THE DEALER AND CONTACTED THE MANUFACTURER. DEALER CONTACTED AN ENGINEER, WHO TEST DROVE THE VEHICLE 10 MILES BUT THE PROBLEM COULD NOT BE DUPLICATED. *AK THE CONSUMER ALSO INDICATED THAT THE VEHICLE DOES NOT OPERATE IN 4WD HIGH IN REVERSE. *NM

VEHICLE IS OCCASIONALLY HAVING TROUBLE DECELERATING BECAUSE THE ACCELERATOR PEDAL GETS STUCK ON THE FLOOR. TAKEN TO DEALER FOR CHECKUP, BUT THE CAUSE IS UNDETERMINED. *AK

WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE WOULD NOT HOLD IT'S SPEED WHEN GOING DOWN AN INCLINE. THE DEALER WAS NOTIFIED, AND REPLACED THE CRUISE CONTROL SERVO, BUT THE PROBLEM RECURRED. *AK (CRUISE HAD NO BACK PRESSURE WHEN GOING DOWN HILLS) *SC

GOODYEAR FAULTY TIRES CAUSED 3 TIRES TO BLOWOUT SIMULTANEOUSLY WHILE DRIVING, VEHICLE ENDED UP IN DITCH. *BF *TC

TWICE IN THE PAST TWO MONTHS VEHICLE DID A 360 DEGREE TURN AFTER THE BRAKES WERE APPLIED. ONE OCCURRENCE WAS ON WET ROAD SURFACE, AND THE OTHER INCIDENT OCCURRED ON DRY ROAD SURFACE. AN ACCIDENT INVESTIGATOR RULED OUT THE ABS BRAKES BEING AS THE CAUSE. AN ACCIDENT OCCURRED ON THE WET SURFACE WITH THE VEHICLE COLLIDING INTO BARRIER. *AK

MADE A LEFT TURN AT ABOUT 10 MPH. AFTER THE TURN, I LOST CONTROL OF THE VEHICLE AND IT FLIPPED. A POLICE OFFICER WITNESSED THE INCIDENT AND SAID THAT IT APPEARED THAT THE ANTI-LOCK BRAKES DID NOT REACT. *JB

THIS IS A CORRECTION AND ADDITION TO ODI 10098071. I MADE A LEFT TURN AT ABOUT 10 MPH. AFTER THE TURN THE VEHICLE SKIDDED, HIT CURB AND FLIPPED. A POLICE OFFICER WITNESSED THE INCIDENT AND SAID THAT IT APPEARED THAT THE ANTI-LOCK BRAKES DID NOT REACT. THE CAR IS ALSO EQUIPPED WITH ENHANCED ACCIDENT RESPONSE SYSTEM WHICH OBVIOUSLY DID NOT REACT. *JB

COMPLAINT RECEIVED VIA E-MAIL, I'M SURE I'M NOT THE ONLY ONE WITH A JEEP LIBERTY THAT PULLS TO THE RIGHT. MY FAMILY HAS 2 2004 LIBERTY. ONE BROUGHT FEBRUARY THIS YEAR AND CAME STRAIGHT OUT OF THE SHOWROOM, PULLING BADLY TO THE RIGHT. I HAD TO TAKE VEHICLE TO THE DEALER 3 TIMES, AND FINALLY WAS SENT TO AN ALIGNMENT PLACE. BOUGHT ANOTHER LIBERTY IN JUNE, AND IT'S PULLING TO THE RIGHT. THIS IS DANGEROUS."*AK

T-BONE ANOTHER VEHICLE AT 45 MPH, AIR BAGS DID NOT DEPLOY AND SEAT BELTS DID NOT HOLD DRIVER OR PASSENGER BACK FROM HITTING WINDSHIELD AND STEERING WHEEL.*AK

VEHICLE HAS AUTOMATIC DOOR LOCKS THAT LOCK WOULD LOCK WHEN THE VEHICLE'S SPEED REACHED 15 MPH, NOW NOT WORKING. *BF THE VEHICLE'S KEYLESS ENTRY SYSTE WAS WORKING PRIOR TO THE CONSUMER TAKING THE VEHICLE TO THE DEALER. THE CONSUMER RECEIVED A RECALL NOTICE REFERENCING THE VEHICLE'S REMOTE KEYLESS ENTRY SYSTEM. AN APPOINTMENT WAS MADE AND THE VEHICLE WAS TAKEN TO THE DEALER FOR SERVICE. AFTER THE VEHICLE WAS SERVICED NONE OF THE LOCKS WOULD WORK. UPON FURTHER INSPECTION THE CONSUMER REALIZED THAT THE SWING GATE WAS THE ONLY LOCK THAT WAS WORKING PROPERLY. THE DEALER WAS NOT ABLE TO PERMANENTLY REPAIR THE VEHICLE. *NM

2004 JEEP LIBERY LIMITED 4WD, VIN 1J8-GL58KX4W-255517, TIRES: GOODYEAR EAGLE R-SA P235/70R16, MILEAGE: APPROX. 1,000 (APPROX 1 MONTH OLD). *AK REAR END OF CAR SKIDS DANGEROUSLY IN LOW-SPEED TURNS, ON NORMALLY WET (NOT PUDDLED) ROADS, WHEN IN 2WD. THIS HAS HAPPENED SEVERAL TIMES IN THE LAST 3 WEEKS, ALWAYS IN SLOW-SPEED SUBURBAN DRIVING. (THANK GOD.) SKID HAPPENS WHEN YOU MAKE EITHER A RIGHT OR LEFT HAND TURN, AND THEN APPLY GAS DURING THE MIDDLE OF THE TURN (AS YOU DO TO MAINTAIN SPEED IN A LOW-SPEED TURN) AT WHICH TIME, THE REAR WHEELS LOSE TRACTION AND SKID TO THE OUTSIDE OF THE TURN. I UNDERSTAND THE GOODYEAR EAGLE R-SA TIRES ARE POOR IN THE WET TRACTION DEPT, BUT THIS MUST BE A SPECIALLY-BAD BATCH, BECAUSE THIS SKID OCCURS SO READILY. DEALER SERVICE MANAGER (GEORGETOWN JEEP, GEORGETOWN, CT) ADMITS THAT WET WEATHER TRACTION IS A PROBLEM FOR THE LIBERTY AND HE SAYS "WE ADVISE USING 4 WD WHEN THE ROADS ARE WET." WELL THIS FLOORED ME! NO ONE TOLD US THAT WHEN THE CAR WAS DELIVERED. AND THE OWNERS MANUAL DOES NOT SAY THIS. CHRYSLER/JEEP SAYS THEY WILL NOT DO ANYTHING MORE. THEY WILL NOT HAVE THE TIRES TESTED, FOR EXAMPLE.

TRANSMISSION DOWNSHIFTS HARD WHEN DECELERTAING TO A STOP. AHARSH JOLT IS FELT FROM THE REAR OF THE VEHICLE AS IT COMES TO A STOP. VEHICLE DRIVES NORMAL MOST OF THE TIME. AND THIS IS A VERY INTERMITTENT PROBLEM. CHRYSLER TECHNICIAN AT ( POTAMKIN CHRYSLER IN MIAMI) COULD NOT DUPLICATE THE PROBLEM MENTIONED.A COPILOT IS BEING INSTALLED TO RECORD THE TRANSMISSON PROBLEM.THIS JEEP WAS PURCHASED BRAND NEW IN JUNE OF 2004 AND HAS BEEN A PROBLEM SINCE. VEHICLE ONLY HAS 2,000 MILES.

FRONT HEADLIGHT KEEPS GOING OUT INTERMITTENTLY. *AK

FRONT HEADLIGHTS GOES OUT WITHOUT WARNING. *AK

HARD SHIFTS, NO POWER IN PULLING INCLINES, HAVE TO PRESS ACCELERATOR TO FLOOR, AND THERE IS A WHINING NOISE FROM REAR END ESPECIALLY LOUD WITH ACCEL/DECEL AND GETS PROGRESSIVELY WORSE, HAS BEEN IN FOR REPAIR BUT WITHIN 1 WEEK IT WAS THE SAME..(REAR GEAR BEARINGS).

WHILE DRIVING 35 MPH CONSUMER MADE AN ATTEMPT TO PASS ANOTHER VEHICLE. UPON APPLYING THE BRAKES CONSUMER LOST DIRECTIONAL CONTROL AT LOW SPEED. PASSENGER'S FRONT TIRE BEAD BROKE, RESULTING IN VEHICLE FISHTAILING. *AK

2004 JEEP LIBERTY SAFETY RECALL.*MR WHEN THE CONSUMER PRESENTED THE RECALL NOTICE TO THE SERVICE DEPARTMENT THEY WERE UNAWARE OF THE RECALL AND LACKED ANY KNOWLEDGE OR EQUIPMENT TO MAKE THE NECESSARY ADJUSTMENT. THE DEALER RETAINED THE LETTER AND ADVISED THE CONSUMER TO MAKE AN APPOINTMENT FOR JUNE 24, 2004. THE CONSUMER ARRIVED ON THE APPOINTMENT DATE. THE RECALL STATED THAT THE REPAIR WOULD TAKE 30 MINUTES TO COMPLETE. AN HOUR LATER THE CONSUMER ASKED IF THE VEHICLE WAS COMPLETED THEY SAID THE VEHICLE WAS NOT COMPLETED AND THAT THEY COULD NOT PREDICT WHEN IT WOULD BE COMPLETED. THE CONSUMER TOOK THE VEHICLE FROM THE DEALER WITH THE REPAIRS HAVING BEEN COMPLETED. THE CONSUMER FEELS THE REPAIRS WERE NOT BEING MADE IN A TIMELY MANNER. *NM

CONSUMER COMPLAINED THAT THE SECOND ROW PASSENGER SIDE SEAT BELT CONTINUED TO TIGHTEN DOWN ON CHILD WHILE DRIVING. THEY WERE UNABLE TO RELEASE THE BUCKLE OR THE RETRACTOR BY HAND. THEY HAD TO CUT THE SEAT BELT TO FREE CHILD. THEY INFORMED THE DEALER AND THE MANUFACTURER, BUT BOTH REFUSED TO REPLACE THE SEAT BELT AT NO COST TO THE CONSUMER. *AK

WHILE RELEASING THE BRAKE IN AN INCLINE, THE VEHICLE ROLLED BACK. THE DRIVER APPLIED THE ACCELERATOR PEDAL TO MOVE THE VEHICLE FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC CAN NOT DUPLICATE THE PROBLEM. PLEASE PROVIDE FURTHER DETAILS. *LA

TRANSMISSION DOWNSHIFTS HARD WHEN DECELERATING TO A STOP. A LOUD BANG IS HEARD AND A HARSH JOLT IS FELT FROM THE REAR OF THE VEHICLE AS IT COMES TO A STOP. NO DAMAGE IS VISIBLE UNDER THE VEHICLE AND VEHICLE DRIVES NORMAL MOST OF THE TIME. THIS IS A VERY INTERMITTENT PROBLEM. DEALER (MACK MASSEY OF EL PASO) COULD NOT REPLICATE, BUT STATED HE (SERVICE MANAGER) KNOWS OF THE ISSUE AND CALLED IT "A CHARACTERISTIC" OF THE JEEP LIBERTY. THIS HAS BEEN A PROBLEM SINCE PURCHASE, APRIL 2004. INCIDENT OCCURS AT LEAST 10-15 TIMES PER WEEK. *LA

WHILE BACKING OUT OF THE DRIVEWAY VEHICLE SUDDENLY ACCELERATED, AND THE ACCELERATOR PEDAL WAS STUCK TO THE FLOOR. CONSUMER WAS NOT ABLE TO MAINTAIN CONTROL OF THE VEHICLE. CONSUMER PLACED BOTH FEET ON THE BRAKE PEDAL AND VEHICLE CONTINUED TO ACCELERATE INTO A HOUSE. DRIVER SUSTAINED BACK AND NECK INJURIES AND WAS TRANSPORTED TO THE HOSPITAL. THE VEHICLE WAS TOTALED BY THE INSURANCE COMPANY. *AK *NM

VEHICLE UP-SHIFTS PREMATURELY WHILE ASCENDING UPHILL. SERVICE DEPARTMENT SAID THIS IS NORMAL ON ALL VEHICLE TYPES OF THIS YEAR AND MODEL. CHRYSLER IS AWARE OF THIS PROBLEM, HOWEVER THEY HAVE NOT DEVELOPED A FIX TO THE COMPUTERIZED TRANSMISSION CHIP. *AK

I PURCHASED A JEEP LIBERTY WITH SELECT 4WD. AFTER HAVING THE VEHILCE FOR LESS THAN TWO WEEKS AND THE MILAGE WAS LESS THAN 900 MILES, I WAS DRIVING ON THE EXPRESSWAY AND THE VEHICLE BEGAN MAKING A LOT OF NOISE. I TOOK IT TO THE DEALER. I WAS TOLD THAT A BAD BEARING RACE IN THE REAR END HAD MESSED UP THE BEARINGS. THE FAULTY PART WAS INSTALLED BY THE MANUFACTUROR OF THE REAR END.*AK

EXCESSIVE DRIVELINE VIBRATION AND NOISE UNDER LOAD/ACCECERATION. DIFFERENTIAL. BEEN TO DEALER TWICE WITH NO REPAIRS. NOISE GETTING PROGRESSEVLY WORSE. JEEP SHAKES VIOLENTLY ABOVE 80 MPH-2004 JEEP LIBERTY 4/WHEEL DRIVE. *AK

PURCHASED VEHICLE 3/30/04 ON OR ABOUT 4/15/04 STATED EXPERIENCING ENGINE BOG DOWN AND LACK OF ACCELERATION AND POWER. CONTACTED DEALERSHIP AND HAD VEHICLE SERVICED ON 5/17. TECHNICIANS COULD NOT DUPLICATE PROBLEM. TALKED TO CHRYSLER 5/19, WAS TOLD THAT THEY WERE UNAWARE OF THE PROBLEM. TALKED TO DEALERSHIP BUSINESS MANAGER 5/19, HE ALSO STATED HE WAS NOT AWARE OF THE PROBLEM. RESCHEDULED FOLLOW UP SERVICE APPOINTMENT FOR 5/22. RESEARCHED THIS PARTICULAR PROBLEM ON THE INTERNET AND FOUND MANY OTHER CUSTOMERS WITH THE SAME VEHICLE HAVING SAME PROBLEM. *AK

FAILURE OF BRAKES TO STOP IN TIME TO AVOID A CRASH. TWO CRASHES, ONE OF WHICH TOTALED THE VEHICLE ACCORDING TO TWO BODY SHOPS AND AN INDEPENDANT ADJUSTER. THREE NEAR INTERSECTION COLLISION DURING WET WEATHER. VEHICLE HAS BEEN TAKEN IN TO INGRAM PARK AUTO CENTER FOR BRAKE COMPLAINTS, AND I WAS TOLD THE BRAKES WRE FINE!!*AK

VEHICLE HESITATES DURING NORNAL OPERATION

WE PURCHASED A 2004 JEEP LIBERTY EQUIPED WITH GOODYEAR WRANGLER ST TIRES TWO WEEKS AGO. WITH LESS THAN 250 MILES ON THE CAR/TIRES, OUR DAUGHTER WAS DRIVING HOME FROM UNIVERSITY AT APPROX 60MPH (TEMP ABOUT 85 DEGREES, CLEAR & DRY) WHEN THE SIDEWALL ON THE RIGHT FRONT TIRE SPLIT (COMPLETELY) AROUND THE ENTIRE CIRCUMFERENCE OF THE TIRE. SHE WAS ABLE TO BRING THE CAR TO A STOP WITHOUT AN ACCIDENT. ABOUT 3" OF THE OUTSIDE SIDE WALL IS COMPLETELY SEVERED FROM THE REST OF THE TIRE. THERE IS NO EVIDENCE OF ROAD DAMAGE TO THE TREAD OR SIDEWALL, EXCEPT FOR THE SCUFF MARKS LEFT FROM THE INCIDENT. THE CAR WAS NEW SO WE HAD NOT CHECKED THE TIRE PRESSURE, ALTHOUGH THEY DID NOT APPEAR TO BE UNDERINFLATED AND THE CAR WAS NOT OVERLOADED. THERE WERE NO PASSENGERS. THE FAILED TIRE WAS A GOODYEAR WRANGLER ST, P215/75R16, SERIAL NO. T307589 GRF 95M3MS. THE DEALER HAS OFFERED TO REPLACE THE TIRE BUT WE ARE CONCERNED ABOUT THE RELIABILITY OF THE REMAINING TIRES, WHICH WERE MANUFACTURED AT THE SAME TIME BASED ON THE SERIAL NUMBERS. THIS WAS ESSENTIALLY A BRAND NEW TIRE ON A BRAND NEW CAR AND IT SUFFERED A CATESTROPHIC FAILURE UNDER NORMAL LOAD AND DRIVING CONDITIONS. WE ARE VERY CONCERNED ABOUT THIS. *AK

I RETURNED HOME LATE ON EVENING AFTER AN EVENING OF SHOPPING, DINNER, & MOVIE. I PARKED MY CAR IN THE GARAGE AND TEN MINUTES LATER HEARD A LOUD "WHOOSH" SOUND. I WENT TO THE GARAGE TO INVESTIGATE AND SAW WHITE SMOKE. AFTER OPENING THE GARAGE DOOR TO DISSIPATE THE SMOKE I LOOKED AROUND THE CAR. I DID NOT SEE ANY PROBLEM WITH THE TIRES OR LEAKING FLUIDS. I DID SEE BLACK SINGE MARKS ALONG THE EDGE OF THE HOOD AND BLACK DUST OVER THE HOOD. THE FIRE DEPARTMENT & SHERIFF WERE CALLED. THE FIREMEN DETERMINED THAT A FIRE OCCURRED UNDER THE HOOD OF THE CAR AND, MIRACULOUSLY, PUT ITSELF OUT. THEY ALSO DETERMINED THAT A LOOSE WIRE WAS ARCING WITH THE ALTERNATOR AND DISCONNECTED THE BATTERY. THEY RULED THE CAUSE OF THE FIRE AS FAULTY ELECTRICAL WIRING. THE CAR IS 3.5 MONTHS OLD WITH JUST UNDER 3000 MILES ON IT. MY BROTHER-IN-LAW, WHO IS A RETIRED MECHANIC, WENT WITH ME TO THE DEALERSHIP TO PICK UP MY THINGS FROM THE CAR AND GET A LOANER CAR. HE COULD SEE THAT THE LINE GOING FROM THE COMPRESSOR RUPTURED DURING THE FIRE. HE SPECULATED THAT THE "WHOOSH" SOUND I HEARD WAS AC REFRIGERATION ESCAPING WHEN THE LINE RUPTURED AND THAT THE FLUIDS EXTINGUISHED THE FIRE. I AM WAITING FOR AN INSPECTOR FROM CHRYSLER TO LOOK AT THE CAR. I HAVE AN INCIDENT FILE OPEN WITH CHRYSLER, #12193081. I ALSO HAVE THE REPORT FROM SHERIFF. SINCE THIS JUST HAPPENED, NO RESOLUTION HAS BEEN DETERMINED. *LA

WHILE DRIVING AT 25 MPH, THE DRIVER SIDE AIR BAG DEPLOYED FOR NO LOGICAL REASON. THE CONSUMER LOST CONTROL OF THE VEHICLE AND COLLIDED WITH AN EMBANKMENT. THE VEHICLE NEVER RAN OVER ANYTHING OR HIT ANYTHING BEFORE THE MISHAP. THE CONSUMER SUFFERED A SPRAINED WRIST, A CONCUSSION AND TRAUMA TO HIS BACK. THE CONSUMER ALSO REPORTED THAT BEFORE THE AIR BAG DEPLOYED, THAT ELECTRICAL CURRENTS FROM THE STEERING WHEEL WERE SHOCKING WHO EVER DROVE THE VEHICLE. THIS ELECTRICAL SHOCK HAS HAPPENED ON THREE DIFFERENT OCCASIONS AND THE DEALER HAS TRIED TO FIND THE SOURCE. THE MANUFACTURER AND THE DEALER WERE AWARE PROBLEM. *JB HEADLIGHTS GO OUT INTERMITTENTLY, DEALER REPLACED SWITCH. *LA

LTR FM CHARLES BLACKLEY (VA) OWNER OF A 2004 JEEP LIBERTY AIRBAG WHICH AUTOMATICALLY TURNS OFF. WRITER QUESTION HOW TO REACTIVATE AIRBAG RE: SAFETY REPLY TO THE RICHMOND, VA DISTRICT OFC DOT #2004-4081. *MR THE PASSENGER AIR BAG TURNEDD OFF WHEN THE CONSUMER'S 106LB WIFE SAT IN THE SEAT.*SC *JB

2004 JEEP LIBERTY PASSENGER SIDE AIR BAG IS TURNED OFF AUTOMATICALLY FOR ADULT AND TEENAGE PASSENGERS UNDER 110 LBS. THERE IS NO OVER-RIDE TO THIS DESIGN.*AK

AUTOMATIC TRANSMISSION FLUID LEAK.*AK

GLASS FOR THE HATCHBACK BROKE WITHOUT WARNING.*AK

HOOD LATCH FAILURE CAUSING EXTENSIVE MOTOR VEHICLE DAMAGE. *JB

WHILE DRIVING 25 MPH A GAS ODOR PENETRATED THROUGH THE VENTS. DRIVER WAS ABLE TO PULL OVER TO THE SHOULDER. AFTER PULLING OVER CONSUMER HEARD A LOUD NOISE COMING FROM THE HOOD. THEN, VEHICLE CAUGHT ON FIRE. THE VEHICLE WAS TOTALED. *AK

I DISCOVERED THE RECALL ON JEEP LIBERTY ON YOUR WEB PAGE. I CONTACTED JEEP AND THEY DENY ANY KNOWLEDGE OF A RECALL. MY VEHICLE WAS MANUFACTURED 7/02 AND CLEARLY FALLS INTO THE SPECIFIED TIME FRAME ON YOUR WEB PAGE BUT JEEP DENIES THIS. MY VEHICLE WAS INVOLVED IN AN ACCIDENT IN SEPTEMBER BECAUSE MY FIANCEE SWERVED TO AVOID A COLLISION WITH ANOTHER VEHICLE AND ALL OF A SUDDEN SHE COULD NOT STEER THE VEHICLE. THE BODY SHOP HAD TO REPLACE SEVERAL STEERING COMPONENTS. I ADVISED JEEP OF THIS AND THEY STILL DENY ANY KNOWLEDGE OF A RECALL AND SAID THAT MY VEHICL EWAS NOT INVOLVED IN ANY RECALLS. *JB