2004 Jeep Liberty complaints

THIS 2004 JEEP LIBERTY SPORT WAS MOVING LESS THAN 5 MPH IN A PARKING LOT WHEN THE LEFT FRONT BALL JOINT FELL APART, DAMAGING THE AXLE AND PUSHING THE LEFT FRONT TIRE INTO THE WHEEL WELL AT AN ANGLE. THE FAILURE RESULTED IN DRIVER HAVING NO STEERING CONTROL AND THE VEHICLE WAS TOWED TO THE DEALER. FRONT LEFT BALL JOINT AND AXLE REPLACED UNDER DRIVE TRAIN WARRANTY WITH $50 DEDUCTIBLE. THIS PROBLEM IN THIS MODEL IS UNDER NHTSA INVESTIGATION AND WE THINK A RECALL IS NEEDED.*JB

DRIVING TO MY CHILD'S SCHOOL WHEN I HEARD A GRINDING NOISE, STOPPED THE CAR AND FOUND THE LEFT FRONT WHEEL COLLAPSED AND TURNED IN. IT WAS TOWED TO BY AAA TO PERKINS IN CRESTWWOOD KY. ( A JEEP DEALER) LEFT BALL JOINT SEPARATED CAUSING THE COLLAPSE WAS REPORTED TO ME AND SUPPOSEDLY FIXED. A COUPLE OF DAYS AFTER PICKING UP MY CAR I HEARD A RATTLING NOISE FROM THE FRONT OF THE CAR AND TOOK IT BACK TO THE DEALER. THEY FOUND NOTHING. ON MARCH 24 2006 I HEARD A POPPING NOISE WHILE DRIVING AND DECIDED TO TAKE THE JEEP IN TO THE NEAREST DEALER WHO WAS NEIL HUFFMAN IN LOUISVILLE .THE MECHANIC REPORTED THAT THE RIGHT LOWER BALL JOINT WAS LOOSE AND IT NEEDED TO BE TIGHTENED. I LEFT THE CAR WITH THEM SO THE COULD FIX THE PROBLEM. ON MARCH 30,2006 I WAS PULLING OUT OF A PARKING LOT AND TURNED MY CAR WHEN I HEARD A GRINDING NOISE THEN A POP. I GOT OUT OF MY CAR AND FOUND THE RIGHT FRONT WHEEL COLLAPSED AND TOWED IT IN TO BY AAA TO NEIL HUFFMAN JEEP DEALER WEAR THEY FOUND THE RIGHT BALL JOINT COLLAPSED. I DID NOT HAVE TO PAY FOR THIS JOB SINCE I JUST HAD IT IN . THE 2001,2002,AND 2003 JEEP LIBERTY'S WERE RECALLED FOR FAULTY BALL JOINTS. THE 2004'S HAVE NOT BEEN YET. MAYBE THIS IS A DESIGN PROBLEM! *JB

DT*: THE CONTACT STATED THE FRONT DRIVER'S SIDE OF THE VEHICLE FELL ON THE GROUND WHILE BACKING OUT A PARKING SPACE. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP, WHERE IT WAS DETERMINED THE DRIVER'S SIDE LOWER BALL JOINT NEEDED TO BE REPLACED. THERE IS NHTSA RECALL, # 03V460000, REGARDING THE LOWER BALL JOINTS. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE CONTACT INDICATED THAT IT WAS THE FRONT DRIVER'S SIDE LOWER BALL JOINT THAT BROKE APART. HOWEVER, HE REPLACED BOTH THE DRIVER'S SIDE AND PASSENGER'S SIDE BALL JOINTS BECAUSE HE BELIEVED THAT THE PASSENGER'S SIDE WOULD ALSO BREAK APART. *AK

BALL JOINT FAILURE. VEHICLE PULLING TO THE RIGHT. SQUEAKING/SQUEALING NOISES. TOOK VEHICLE FOR WHEEL ALIGNMENT AND FOUND OUT THAT THE BALL JOINTS WERE BAD. BLACK SOOT SUBSTANCE CONTINUALLY COATING HUB CAB OF FRONT PASSENGER SIDE WHEEL. *JB

I HAD ABOUT 35,000 MILES ON MY 2004 JEEP LIBERTY WHEN I HEARD ABOUT A LOWER BALL JOINT ISSUE AFFECTING NEWER LIBERTIES. I HAD MY LOWER BALL JOINTS INSPECTED AND FOUND THAT THEY EACH HAD ABOUT HALF AN INCH OF PLAY. AFTER TAKING THE CAR OVER TO THE JEEP DEALERSHIP THEY REPLACED THE UNITS UNDER WARRANTY. HOWEVER, THEY STATED THAT THEY REPLACED THE UNITS WITH THE SAME MODEL AS WHAT WAS ON THE JEEP BEFORE. SO I GUESS IN ANOTHER 35,000 MILES I'LL BE LOOKING AT REPLACING THESE AGAIN. *JB

WITH NO WARNING WHATSOEVER, THE LEFT FRONT LOWER BALL JOINT ON MY VEHICLE BROKE WHILE I WAS BACKING OUT OF A PARKING SPACE. THE VEHICLE DID NOT MAKE ANY UNUSUAL NOISES NOR WERE THERE ANY NOTICEABLE PROBLEMS PRIOR TO THE PART BREAKING. WHEN THE BALL JOINT BROKE, THE WHEEL WAS ALSO DAMAGED. WHEN I HAD THE VEHICLE TOWED INTO A JEEP DEALER, I WAS INFORMED THAT THERE WAS A RECALL ON 2003 JEEP LIBERTY'S FOR THIS PROBLEM, BUT NO RECALL HAD BEEN ISSUED ON THE 2004 MODEL. THE MECHANICS AT THE DEALERSHIP TOLD ME THAT THIS PART SHOULD BE EXPECTED TO LAST MUCH MORE THAN THE 1 YEAR, 9 MONTHS & 40,000 MILES OF MY VEHICLE LIFE. MY EXTENDED WARRANTY COVERED THE COST OF REPLACING BOTH FRONT BALL JOINTS (EXCEPT FOR A $100 DEDUCTIBLE) AND I HAD TO PAY TO REPLACE THE DAMAGED WHEEL. ($317.55). WE WERE AWAY FROM HOME AND HAD STOPPED FOR SOMETHING TO EAT AT THE TIME THIS HAPPENED. JUST THINK OF THE POSSIBILITIES IF WE WERE ENROUTE OR RETURNING VIA THE EXPRESSWAYS AT SPEEDS BETWEEN 55 AND 70 MPH. I HAVE CONTACTED DAIMLER/CHRYSLER CUSTOMER CARE AND THEY SEEM UNWILLING TO DISCUSS THIS POSSIBLE DEFECT ON THIS VEHICLE. *JB

THE DRIVER SIDE FRONT LOWER BALL JOINT FAILED ON MY 2004 JEEP LIBERTY. THE VEHICLE HAS 29,000 MILES ON IT. THERE WAS A LOUD POP WHILE REVISING INTO A PARKING SPOT. I GOT OUT TO INVESTIGATE TO FIND THAT THE DRIVER SIDE FRONT LOWER BALL JOINT FAILED AND WAS NOW SITTING ON THE INSIDE RIM OF THE TIRE. THE VEHICLE WAS TOWED TO THE DEALER FOR REPAIRS. *JB

ON MARCH 11, 2006, I WAS DRIVING MY 2004 JEEP, LIBERTY INTO THE DRIVEWAY OF MY HOME. AS I CROSSED THE THRESHOLD OF THE DRIVEWAY I HEARD A LOUD POP. I PARKED MY VEHICLE AND INSPECTED THE PASSENGER SIDE OF THE VEHICLE. I SAW THE SUSPENSION SYSTEM ON THE GROUND AND THE TIRE TURNED OUTWARD. I CALLED FOR A WRECKER AND WHEN THE VEHICLE WAS MOVED WE COULD SEE THAT THE SUSPENSION SEPARATED AT THE BALL OF THE JOINT. ON THE GROUND ALONG THE PATH THAT THE VEHICLE TRAVELED WAS SMALL METAL SHAVINGS. I TOOK PHOTOGRAPHS OF THE VEHICLE AND COLLECTED THE SHAVINGS. *JB

DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THE DRIVER SIDE FRONT BALL JOINT FRACTURED AND BROKE. THE VEHICLE WAS FOUND SITTING ON THE TIRE ON THE DRIVER'S SIDE. THE VEHICLE WAS TOWED TO THE DEALER FOR REPAIRS.

JEEP LIBERTY 2004, HEAD LIGHTS BLINK ON AND OFF RANDOMLY AND I CAN HEAR AN AUDIBLE CLICKING SOUND. HAVE TAKEN TO SERVICE DEPT. THEY CAN NOT DUPLICATE THE PROBLEM THIS IS A VERY DANGEROUS SITUATION. *JB

THE DRIVER SIDE FRONT LOWER BALL JOINT FAILED ON MY 2004 JEEP LIBERTY COLUMBIA EDITION. THE VEHICLE HAS 67,000 MILES ON IT. FAILURE OCCURRED WHILE MAKING A LOW SPEED LEFT TURN PULLING OUT FROM A PARKING SPOT. VEHICLE WAS LEFT STRANDED IN THE MIDDLE OFF THE ROAD WITH THE SUSPENSION BEARING ITS FULL WEIGHT ON THE DRIVER SIDE INNER CV JOINT. *JB

LOWER RIGHT BALL JOINT SEPARATED LEADING TO LOSS OF CONTROL. *NM

DT*: THE CONTACT STATED WHILE REVERSING OUT OF A DRIVEWAY AT 3 MPH, THE PASSENGER FRONT LOWER BALL JOINT FRACTURED AND BROKE. THE VEHICLE WAS TOWED INTO THE LOCAL DEALERSHIP FOR INSPECTION AND REPAIR. UPDATED 3/9/2006 - *NM

2004 JEEP LIBERTY SUSPENSION PROBLEMS. *TS THE CONSUMER HEARD A GRINDING NOISE WHILE MAKING A TURN. *JB

PURCHASED 2004 JEEP LIBERTY IN MARCH 2005 (LIBERTY HAS A BUILD DATE OF 01-04) AND AFTER ALIGNMENT IT HAS PROGRESSIVELY GOTTEN HARDER TO CONTROL ON THE HIGHWAY, CHANGED TIRES, CHECKED ALIGNMENT. FOUND OUT THAT THE BALL JOINTS ARE WORN AND ONE IS WORN ALMOST TO SEPARATION. FORTUNATELY I FOUND THIS BEFORE IT SEPARATED. I HAVE BEEN TOLD BY JEEP THAT THEY HAVE NEVER SEEN THIS PROBLEM, THE JEEP NOW HAS 49000 MILES AND OF COURSE IS OUT OF FACTORY WARRANTY AND THEY ACT AS THOUGH IT HAS "HIGH MILEAGE" CAUSING THIS PROBLEM. UPON INVESTIGATION I FOUND THAT I'M NOT THE ONLY 2004 LIBERTY WITH THIS PROBLEM, APPEARS THAT THE 02-04 ALL HAVE THE SAME PROBLEM. *NM

UPPER AND LOWER BALL JOINT FAILURE. *NM

DT*: THE CONTACT STATED WHILE DRIVING AT ANY SPEED, THERE WAS A CREAKING NOISE COMING FROM THE FRONT DRIVER SIDE WHEEL AREA. THE DEALERSHIP DETERMINED BOTH LOWER BALL JOINTS NEEDED TO BE REPLACED. UPDATED 3/3/2006 - *NM

WHILE EXITING RT 2 OFF THE EXIT RAMP THE BALL JOINT IN MY FRONT LEFT TIRE SEPARATED. LUCKILY I WAS PREPARING TO STOP AT A LIGHT AND HAD SLOWED TO ABOUT 10 MPH WHEN THIS OCCURRED. UPON EXAMINATION IT WAS FOUND THAT THE RIGHT FRONT BALL JOINT IS ALSO IN NEED OF REPAIR, HOWEVER THE PART WAS BACK ORDERED BY TWO WEEKS. *JB

LOWER BALL JOINTS FAILED PREMATURE ON 2004 JEEP LIBERTY RENEGADE IT WAS ABOUT 25, 000 MILES THEY SHOULD LAST ALOT LONGER THAN THAT. I DRIVE THE CAR FOR A LIVING , AND IF THIS IS GONNA BE A PROBLEM, I WILL HAVE TO FIND A MORE RELIABLE VEHICLE. *AK

FRONT DRIVER SIDE BALL JOINT SNAPPED AND THE FRONT DRIVERS TIRE BENT INWARDS HITTING THE INSIDE OF THE FENDER. THE ACTUAL BREAKAGE OF THE BALL JOINT WAS PRECEDED BY A LOUD SNAPPING AND GRINDING NOISE. THE VEHICLE COULD NOT BE DRIVEN AFTER THE BALL JOINT FAILED. *JB

DT*: THE CONTACT STATED WHEN APPLYING BRAKE PRESSURE THE VEHICLE LURCHED FORWARD. WHEN ATTEMPTING TO MAKE A LOW SPEED STOP AT A STOP SIGN, THE VEHICLE SUDDENLY ACCELERATED INTO TRAFFIC. THE VEHICLE CONTINUED TO ACCELERATE EVEN THOUGH BRAKE PRESSURE WAS APPLIED. THE VEHICLE STRUCK A CULVERT, ROLLED 3 TIMES AND EVENTUALLY CAME TO A STOP ALONG THE EMBANKMENT. THE CONTACT WAS EXTRACTED FROM THE VEHICLE BY EMERGENCY SERVICES. ALTHOUGH THE CONTACT WAS WEARING A SEAT BELT, MINOR INJURIES WERE SUSTAINED. UPON INITIAL IMPACT, THE SEAT BELT RELEASED FROM THE BUCKLE ASSEMBLY AND THE AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS DEEMED TOTALED BY THE INSURANCE ADJUSTOR. *NM

1. STARTED TO HAVE ISSUES WITH FRONT END(ALIGNMENT?) @1 1/2 WEEKS BEFORE INCIDENT. ONE DAY PRIOR TO INCIDENT, THERE WAS A GRINDING IN THE FRONT WHILE TURNING RIGHT INTO A RESTAURANT PARKING LOT. 2. PRIOR TO DRIVING THE DAY OF THE INCIDENT, I STARTED THE VEHICLE AND TURNED THE STEERING WHEEL BACK AND FORTH AT WHICH TIME THE LOWER BALL JOINT(DRIVER SIDE) FAILED WHILE IN MY DRIVEWAY. WHILE MOVING VEHICLE TO GET OUT MY OTHER CAR, THE RIM BECAME GOUGED FROM THE LOWER BALL JOINT. 3. THE VEHICLE WAS FLATBED AND TAKEN TO A GARAGE TO BE REPAIRED. THE DRIVER-SIDE LOWER BALL JOINT WAS REPLACED ALONG WITH AN ALIGNMENT AND THE FRONT DRIVER'S SIDE TIRE BEING REPLACED W/ THE SPARE. *NM

I LEASED A JEEP LIBERTY 2004 WITH 37800 MILES ON IT. WHILE DRIVING TO A DESTINATION, I LOST MY WAY AND HAD TO TURN INTO A CAR PARK. WHILE IN THE CAR PARK, I SUDDENLY NOTICED THE PASSENGER SIDE OF THE CAR DIP DOWN WITH A LOUD NOISE. AS I PARKED THE CAR, THE CAR FELL FURTHER DOWN, SO I PARKED AND GOT OUT OF THE CAR. LOOKING AT THE CAR IT APPEARED TO BE LEANING TO THE PASSENGER SIDE. NEXT DAY WHILE THE CAR WAS BEING PUT ON THE TOW TRUCK, I NOTICED THAT BOTH THE WHEELS WERE FALLING APART AND THE MIDDLE PART OF THE AXLE (OR WHATEVER HOLDS THE TWO FRONT WHEELS TOGETHER) WAS BROKEN AND DRAGGING ON THE GROUND. THE CAR HAD NO PROBLEM UP UNTIL THIS POINT AND IT IS ONLY 18 MONTHS OLD. THANKFULLY THIS WHOLE EPISODE HAPPENED WHILE I WAS IN THE CAR PARK. HAD IT HAPPENED ON A HIGHWAY, IT WOULD MOST LIKELY HAVE BEEN FATAL. THE CAR WAS TAKEN TO A JEEP DEALER (A WEEK AGO). IT WILL BE RETURNED TOMORROW WITH ME HAVING TO PAY THE FULL COST OF REPAIR. I WILL ARGUE THIS WITH THE JEEP DEALER TOMORROW, AS JEEP SHOULD TAKE RESPONSIBILITY FOR THE CAR FALLING APART AND SHOULD NOT ONLY ABSORB THE COST OF THE REPAIR, BUT ALSO INVESTIGATE WHAT WENT WRONG AS THIS KIND OF FAILURE IS BOUND TO BE FATAL. IF THE JEEP DEALER IS NOT ACCOMMODATING, WE WILL PURSUE THIS THROUGH THE NHTSA AS WELL AS THE BETTER BUSINESS BUREAU. WORST CASE WE WILL HAVE TO HIGHER A LAWYER. *NM

THIS IS AN UPDATE TO AN EARLIER COMPLAINT THAT I FILED, AS THERE APPEARS TO BE NO MECHANISM TO UPDATE A COMPLAINT. THERE HAVE BEEN MANY COMPLAINTS PRIOR TO THIS ONE ON SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT. THIS COMPLAINT IS ALSO FOR THE SAME PROBLEM. I LEASED A JEEP LIBERTY 2004 WITH 37800 MILES ON IT. WHILE DRIVING TO A DESTINATION, I LOST MY WAY AND HAD TO TURN INTO A CAR PARK. WHILE IN THE CAR PARK, I SUDDENLY NOTICED THE PASSENGER SIDE OF THE CAR DIP DOWN WITH A LOUD NOISE. AS I PARKED THE CAR, THE CAR FELL FURTHER DOWN, SO I PARKED AND GOT OUT OF THE CAR. LOOKING AT THE CAR IT APPEARED TO BE LEANING TO THE PASSENGER SIDE. NEXT DAY WHILE THE CAR WAS BEING PUT ON THE TOW TRUCK, I NOTICED THAT BOTH THE WHEELS WERE FALLING APART AND THE MIDDLE PART OF THE AXLE (OR WHATEVER HOLDS THE TWO FRONT WHEELS TOGETHER) WAS BROKEN AND DRAGGING ON THE GROUND. THE CAR HAD NO PROBLEM UP UNTIL THIS POINT AND IT IS ONLY 18 MONTHS OLD. THANKFULLY THIS WHOLE EPISODE HAPPENED WHILE I WAS IN THE CAR PARK. HAD IT HAPPENED ON A HIGHWAY, IT WOULD MOST LIKELY HAVE BEEN FATAL. THE CAR WAS TAKEN TO A JEEP DEALER (A WEEK AGO). IT WILL BE RETURNED TOMORROW WITH ME HAVING TO PAY THE FULL COST OF REPAIR. I WILL ARGUE THIS WITH THE JEEP DEALER TOMORROW, AS JEEP SHOULD TAKE RESPONSIBILITY FOR THE CAR FALLING APART AND SHOULD NOT ONLY ABSORB THE COST OF THE REPAIR, BUT ALSO INVESTIGATE WHAT WENT WRONG AS THIS KIND OF FAILURE IS BOUND TO BE FATAL. IF THE JEEP DEALER IS NOT ACCOMMODATING, WE WILL PUR

I HAVE A BALL JOINT FAILURE ON MY JEEP LIBERTY 2004. THE MILAGE IS 21000 MILES ONLY. THIS IS THE SAME PROBLEM THAT AS BEEN RECALL FOR 02 AND 03'. *NM

LOWER BALL JOINT FAILURE ON 2004 JEEP LIBERTY SPORT 4 WHEEL DRIVE. *JB

AFTER READING MANY COMPLAINTS ABOUT LOWER BALL JOINT FAILURE ON THE 02-03 LIBERTY, I GOT CONCERNED AND CHECK THE LOWER BALL JOINTS ON OUR LIBERTY. WE HAVE AN 2004 JEEP LIBERTY WITH APPROX. 32,000 MILES. UPON CHECKING WE DISCOVERED THAT DRIVER SIDE LOWER BALL JOINT HAD APPROX 1/4 INCH PLAY IN IT. THE PASSENGER SIDE HAD MAYBE A 1/16 INCH PLAY. CALLED THE DEALER AND WAS INSTRUCTED THAT IT WOULD NOT BE COVERED UNDER WARRANTY AS THEY BLAMED THE LIFT ON THE FAILURE. THIS IS NOT CAUSED BY THE LIFT IT IS A PRE EXISTING PROBLEM. CHRYSLER FIX TO THIS WAS TO INSTALL A HEAT SHIELD BEHIND THE ROTOR AND IN FRONT OF THE BALL JOINT. HOWEVER, THAT IS NOT THE FIX, IT IS A DESIGN FLAW. THE BALL JOINT IS ACTUALLY INSTALLED UPSIDE DOWN CAUSING STRESS EVERY TIME YOU HIT A BUMP. I WILL BE HAVING IT FIXED BY A NON DEALER SHOP. WE WILL SAVE ALL OUR RECEIPTS IN CASE A RECALL IS STARTED FOR THE 04-05. *NM

NO EVENTS PROCEEDING. WHILE BACKING, LOWER BALL JOINT SEPARATED FROM THE SPINDLE. HAVE NOT SPOKE TO THE MANUFACTURE YET. *NM

IDENTICAL SITUATION TO CASE # 10091230. WHILE DRIVING ON A WET ROAD FROM PREVIOUS DAYS RAIN MY 2004 JEEP LIBERTY LOST CONTROL WHILE TRAVELING OUT OF A TURN AT 20 MPH AND WENT OFF THE ROAD DOWN AN EMBANKMENT AND CRASHING INTO A TREE. I HAVE FOUND NUMEROUS OTHER COMPLAINTS ABOUT THIS SAME SITUATION HERE: HTTP://WWW.1010TIRES.COM/TIREREVIEWS/GOODYEAR_WRANGLER_SR-A_TIRE_REVIEWS2.HTML THE ISSUE APPEARS TO BE A COMPATIBILITY ISSUE WITH THE GOODYEAR WRANGLER TIRES AND THE JEEP LIBERTY WITH A SHORT WHEEL BASE AND LIGHT REAR END. THESE TIRES ARE GOOD ON DRY SURFACES BUT ARE EXTREMELY POOR ON WET CONDITIONS. *JB

LEFT FRONT BALL JOINT 2004 JEEP LIBERTY 40000 KMS. *NM

I RECENTLY HAD THE FRONT LOWER BALL JOINTS REPLACED ON MY 2004 JEEP LIBERTY AFTER IT WAS DISCOVERED THAT THEY WERE SEVERELY WORN OUT. THE DEALERSHIP REPLACED THE PART UNDER WARRANT THANKFULLY. AT THE TIME OF THE REPAIR, MY 2004 JEEP LIBERTY HAD APPROXIMATELY 32000 MILES ON THE ODOMETER. I FIRST HEARD ABOUT THE PROBLEM ON THE L.O.S.T INTERNET CHAT BOARD, THEN HAD THEM CHECKED AT THE DEALERSHIP WHERE THEY TOLD ME THE BALL JOINTS NEEDED IMMEDIATE REPLACEMENT. *JB

UPPER BALL JOINT FAILURE....UPPER CONTROLS NEEDED TO BE REPLACED. *NM

LOWER BALL JOINT FAILURE. PHONE INTERVIEW UPDATE (DEC. 21, 05): BACKUP INSIDE A GAS STATION, THE DRIVER SIDE FRONT LOWER BALL JOINT SEPARATED. THE PASSENGER SIDE LOWER BALL JOINT WAS WORN. REPLACED BOTH BALL JOINTS MYSELF. THERE WAS A LITTLE NOISE FROM THE FRONT SUSPENSION PRIOR TO THE BALL JOINT SEPARATION. I KNOW OF OTHER 2004 & 2005 JEEP LIBERTY OWNERS WHO ALSO EXPERIENCED BALL JOINT FAILURES. *NM

WHILE DRIVING FRONT LOWER BALL JOINT CAME LOOSE ON MY 2004 JEEP LIBERTY SPORT...DID NOT KNOW WHAT HAPPENED...PULLED INTO GARAGE...VEHICLE WOULD NOT DRIVE ANY FURTHER...WENT TO BACK VEHICLE OUT OF GARAGE NEXT DAY...FRONT LOWER BALL JOINT BECAME COMPLETELY SEPARATED FROM WHATEVER IT IS ATTACHED TO...VEHICLE HAD TO BE TOWED TO DEALERSHIP TO BE FIXED...HAD TO HAVE NEW WHEEL, LOWER BALL JOINT, AND FRONT AXLE REPLACED...COST WAS ROUGHLY $2000 TO FIX. *JB

DRIVER HAD JUST COMPLETED TURN ON TO AN APPROACH RAMP TO A 4 LANE HIGHWAY. AS JEEP LIBERTY STARTED DOWN RAMP IT SPED UP WITH NO PEDAL PRESSURE. THE JEEP PULLED SHARPLY TO THE LEFT, THE DRIVER WAS ABLE TO CORRECT BUT BECAUSE OF CONTINUED INCREASE OF SPEED HIT GUARD RAIL ON OPPOSITE SIDE OF RAMP. THE DRIVER HAD BOTH FEET ON THE BRAKE AND HELD JEEP AGAINST GUARD RAIL FOR APPROX 300 FT BEFORE BEING ABLE TO STOP. THE UNCONTROLLED ACCELERATION HAD CAUSED THE JEEP TO SWERVE SIDE TO SIDE AND IT WAS ONLY THE SKILL OF THE DRIVER THAT PREVENTED THIS JEEP FROM GOING OVER THE EDGE OF THE RAMP AND ROLLING OVER. THE DRIVER RECEIVED A BROKEN WRIST IN HER EFFORT TO KEEP THE JEEP ON THE ROAD. THE JEEP WAS TAKEN TO THE LOCAL DEALER AND IS STILL SITTING THERE. THE MANUFACTURER HAS INSPECTED THE JEEP AND TOLD THE DEALER NOT TO TOUCH IT. THEY HAVE NOT RESPONDED TO PHONE CALLS ABOUT WHAT IS WRONG AND WHEN THE OWNERS MAY EXPECT THEIR JEEP BACK, IN DRIVING CONDITION. THE ONLY ANSWER THE OWNERS HAVE RECEIVED IS THE MANUFACTURERS LEGAL DEPT HAS THE FILE. THE ROAD ON THE DATE OF THIS INCIDENT WAS DRY AND THE JEEP HAD APPROX 27000 MILES ON IT. THE OWNERS WOULD LIKE TO KNOW IF SOMEONE CAN TELL THEM HOW MANY MORE JEEPS HAVE HAD THIS PROBLEM AND WHAT IS BEING DONE ABOUT IT. HOW MANY DEATHS IN JEEPS ARE THE RESULT OF EXCESS SPEED. COULD THESE BE THE RESULT OF THIS TYPE OF UNCONTROLLED ACCELERATION. *JB

THIS IS FOLLOW-UP TO COMPLAINT 10145198. JUST RECEIVED LETTER IN MAIL FROM DIAMLER CHRYSLER THAT THEY COULD NOT FIND ANYTHING WRONG WITH OUR 2004 JEEP LIBERTY. THIS IS THE JEEP THAT ALMOST KILLED MY WIFE WHEN IT ACCELERATED WITHOUT HER PUSHING ON THE PEDAL. WE ARE NOW SITTING ON A BOAT ANCHOR THAT WE CAN NOT GET BACK IN TO. IF ANYONE WANTS IT LET US KNOW! WE KNOW OF AT LEAST ONE OTHER CASE OF A JEEP TAKING OFF AND INJURING SOMEONE. I WILL AGAIN ASK HOW MANY TIMES HAS SOMEONE BEEN KILLED OR INJURED IN A JEEP BECAUSE OF EXCESS SPEED. COULD THIS BE WHAT HAPPENED TO THEM. *NM

IN ONE CAR ROLL OVER ACCIDENT, SIDE AIRBAGS DID NOT DEPLOY, EVEN WHEN VEHICLE SLAMMED ON THE GROUND WITH ENOUGH FORCE TO HAVE THE 2004 JEEP LIBERTY LIMITED TO POP BACK UP ON IT'S TIRES.*JB

1) I PURCHASED A NEW 2004 JEEP LIBERTY THE BRAKES CONTINUALLY SQUEAK. 2) TWICE I HAVE BROUGHT THE JEEP BACK TO THE DEALER FOR REPAIRS. 3) THEY DECLINE FIXING THE BRAKES, STATING THAT IT'S CONDENSATION BUILD-UP. 4) I BROUGHT THE JEEP TO ANOTHER BRAKE SPECIALIST WHO SAID IT'S REPAIRABLE BY CHANGING THE BRAKE PADS FROM HARD TO SOFT BRAKE PADS. 5) MY JEEP ONLY HAS 15 THOUSAND MILES ON IT AND IS STILL UNDER WARRANTY. *JB

I RESIDE IN SOUTHERN CALIFORNIA, WE WERE EXPERIENCING THUNDER SHOWERS EARLIER IN THE DAY. I WENT TO A 5 HOUR CLASS, UPON RETURNING THE HORN WAS BLARING, I COULD NOT STOP IT SO I HAD TO TAKE THE FUSE OUT. THEN I STARTED THE CAR BUT THE GAUGES WERE ACTING STRANGE. I HAD A HALF A TANK OF FUEL BUT IT WAS READING AS IF I HAD A FULL TANK, THEN THE ENGINE LIGHT WAS ON, AFTER I GOT HOME I SHUT OF THE IGNITION BUT THE CAR WOULD NOT SHUT OFF. MY CAR IS A MANUAL, 4 CYLINDER, WITH NO POWER AMENITIES IT IS A BASIC CAR, NO AIR CONDITIONING. IT IS JUST A 2004 JEEP LIBERTY. AFTER I POPPED THE CLUTCH LIGHTLY TO STOP THE ENGINE MY LIGHTS WOULD NOT GO OFF. IT WAS NOT A MAJOR STORM JUST A QUICK SHOWER, IT MAKES ME WORRY QUITE A BIT BECAUSE THIS IS MY MAIN VEHICLE AND IF JUST A LITTLE MOISTURE CAUSES HAVOC WHAT IF I WAS IN THE SNOW WHAT KIND OF PROBLEMS WOULD IT CREATE. ANOTHER THING SINCE A LIGHT SHOWER CAUSED HAVOC WHAT DOES THIS DO TO THE ELECTRICAL ON MY AIR BAGS? *JB

DT: 2004 JEEP LIBERTY. THE CONTACT STATED THE JACK FOR THE VEHICLE COLLAPSED WHILE CHANGING THE TIRE. THE VEHICLE CAME DOWN ON TOP OF THE CONTACT, BUT HE WAS NOT INJURED. THE JACK COMPLETELY BUCKLED, BENT IN HALF, AND IT NO LONGER WORKED. THE CONTACT STATED HE FOLLOWED THE INSTRUCTIONS ON THE JACK. HE CONTACTED JEEP, AND THEY TOLD HIM TO TAKE A CLASS TO LEARN HOW TO CHANGE A TIRE. WHEN THE CONTACT TOOK THE JACK TO THE DEALERSHIP THEY WANTED TO KEEP IT. THE CONTACT STILL HAS THE JACK. *AK

DT: THE CONTACT STATED THAT WHILE DRIVING 2004 JEEP LIBERTY THE LEFT FRONT DRIVER'S SIDE WHEEL FELL TO THE RIGHT AND WAS HANGING ON BY LUGS:NUTS. UPON INSPECTION THE UPPER BALL JOINT AND THE UPPER CONTROL ARM AND THE AXLE BROKE. THE VEHICLE SPEED WAS 20 MPH. THE VEHICLE WAS TAKEN THE DEALERSHIP, AND THE DEALER SHIP OFFERED NO EXPLANATION AS TO WHY THIS HAPPENED. THE CONTACT CALLED CHRYSLER, AND WAS INFORMED THAT THERE WAS NO RECALL. THE VEHICLE CURRENTLY HAS ONLY 30,000 MILES ON. IT. THE VEHICLE WAS NOT INVOLVED IN ANY ACCIDENTS OR HIT ANY ROAD HAZARD.*AK

(2004 JEEP LIBERTY 4X4) I WENT TO HAVE THE FRONT END ALIGNED ON MY JEEP BECAUSE OF EXCESSIVE TIRE WEAR. THE SERVICE TECH WHERE I TOOK IT SAID THAT THE BALL JOINTS WERE WORE OUT AND THAT THEY NEEDED TO BE REPLACED BEFORE THE FRONT END COULD BE ALIGNED. THE VEHICLE HAS 43,994 MILES ON IT. I CONTACTED THE DEALER AND THEY SAID THAT THE WARRANTY COVERED 36,000 MILES. THE SERVICE CENTER SAID IT WAS A WONDER THAT I COULD KEEP THE VEHICLE ON THE ROAD. HE SHOWED ME A BULLETIN WHERE SOME DODGE DURANGO'S BALL JOINTS HAD WORN OUT AT 14,000 MILES. *JB

MY WIFE WAS IN A MVA WITH OUR 2004 JEEP LIBERTY WITH 30,000 MILES ON IT, SHE WAS HIT FROM BEHIND BY A PLYMOUTH NEON AT ABOUT 30 MILES PER HOUR UPON IMPACT THE JEEP WHICH I THOUGHT WAS ONE OF THE SAFEST VEHICLES ON THE HIGHWAY BURST INTO FLAMES THANK GOD MY WIFE ACTED FAST AND GOT HERSELF AND HER NIECE AND NEPHEW OUT WITH ONLY MINOR INJURIES IF SOMETHING HAD JAMMED OR NOT WORKED RIGHT AFTER THE IMPACT THEY WOULD BE DEAD, WITH IN MINUTES OF THEM GETTING OUT OF THE JEEP IT BLEW INTO A GIANT INFERNO I CAN SAY THAT GOD WAS WATCHING OVER THEM THAT DAY. I HAVE SINCE DONE RESEARCH AND THIS ISSUE AND IT HAS BEEN AN ON GOING THING WITH JEEP SINCE 1995 HOW CAN THIS BE ALLOWED JUST FOR THEM TO MAKE THE ALL MIGHTY DOLLARS. THIS IS A TRUE CRIME AND THEY GET NO PUNISHMENT. THEY BUILT THE JEEP WITH THE FORD PINTO DESIGN . *JB

ON THE MORNING OF OCTOBER 2, 2005, MY SON WAS DRIVING OUR 2004 JEEP LIBERTY. APPROXIMATELY 1 MILE FROM OUR HOME, THE PASSENGER'S SIDE LOWER CONTROL ARM BALL JOINT SEPARATED FROM THE STEERING KNUCKLE AND CAUSED MY SON TO LOSE CONTROL OF THE VEHICLE. THIS RESULTED IN THE FRONT RIGHT TIRE PUSHING OUTWARD AND DISLODGING THE RIGHT FRONT AXLE. WHILE MY SON WAS NOT INJURED, THERE CERTAINLY WAS THE POTENTIAL FOR CATASTROPHIC EVENTS TO OCCUR. THERE IS INFORMATION AVAILABLE THAT STATES THAT 2002-2003 MODELS WERE RECALLED FOR THIS VERY ISSUE. I AM WONDERING IF THIS PROBLEM WAS NOT CORRECTED ON THE 2004 MODELS. *JB

DT: ON SEPTEMBER 23, 2005 I WAS GOING ABOUT TWO MPH PULLING INTO DRIVEWAY WHEN THE LOWER BALL JOINT BROKE ON FRONT DRIVER'S SIDE AND THE WHEEL CAME OFF. THE AXLE DROPPED AND BENT IT. THERE WAS NO PRIOR WARNING WHEN THIS HAPPENED. HAD IT TOWED TO THE DEALER AND THEY DID REPAIR IT, AND THEY DID REPAIR THE PASSENGER SIDE BECAUSE IT WAS ALSO WORN. CONTACTED THE MANUFACTURER AND THEY GAVE ME A FILE NUMBER. *AK

DT: WAS MAKING A TURN THEN HEARD A CRUNCH SOUND TIN HE PASSENGER'S SIDE, FRONT END OF THE VEHICLE COLLAPSED. TOWED VEHICLE TO THE MECHANIC, WHO SAID IT WAS A DEFAULT OF THE DEALER. CONTACTED THE DEALER, THEY ARE GOING TO SEND SOMEONE OUT BUT WHEN THEY GET AROUND TO IT. THERE WAS A RECALL FOR LOWER BALL JOINTS FOR 2002 AND 2003 MODELS. THIS HAPPENED ON AUGUST 15, 2005. THE FRONT END HAS TO HAVE NEW AXLE. IT WAS DRAGGED ON THE GROUND AND THERE WAS ALL DIFFERENT KINDS OF FLUID ON THE GROUND. THERE WAS ALSO DAMAGE TO BODY OF THE VEHICLE.*AK THE CONSUMER STATED THE VEHICLE WAS FIXED, HOWEVER THE LOWER BALL WAS NOT REPLACED.*JB

JEEP LIBERTY, 2004 MODEL, FRONT RIGHT LOWER CONTROL ARM BALL JOINT WAS LOOSE AND REPLACED. STEERING WAS LOOSE AND VEHICLE PULLS DURING BRAKING. THE BALL JOINT BOOT WAS NOT DAMAGED. THE BALL JOINT DOES NOT HAVE A GREASE FITTING.

2004 JEEP LIBERTY COLLIDED WITH A POWER POLE CAUSING MAJOR FRONT END DAMAGE, BUT THE AIRBAGS DID NOT DEPLOY. FRONT END WAS REPLACED. *NM

DT: 2004 JEEP LIBERTY. REAR BRAKE DISC. TOOK THE VEHICLE TO THE FIRESTONE DEALER, AND SHOWED THEM THE DISC PLATE. ROTORS. THEY WERE ONLY GROOVES ON THE OUTSIDE OF THE PLATE, AND THE INSIDE OF THE PLATE WAS SMOOTH AND CLEAN. CALLED THE MANUFACTURER, AND THEY SAID SINCE VEHICLE HAD 16,000 MILES ON IT THEY COULD NOT REPLACE THEM UNLESS THE DEALER SAID IT WAS A DEFECT. THE MANUFACTURER SAID CONSUMER HAD TO PAY FOR THE INSPECTION AS WELL AS THE REPAIRS. DEALER WOULD MAKE A DETERMINATION WHETHER OR NOT THAT IT WAS A DEFECT OR NOT. THERE WAS NOT BRAKE PAD FAILURE, IT COULD HAVE BEEN A CALIPER FAILURE. I HAD NEW ROTORS AND NEW BRAKE PADS PUT IN AT THE COST $350.00 PLUS TAX. *AK

NOTICED STIFFNESS IN THE STEERING. STEERING WHEEL WOULD NOT RETURN TO STRAIGHT AFTER A TURN WITHOUT ASSISTANCE. CHECKED POWER STEERING FLUID LEVEL AND SCHEDULED SERVICE APPOINTMENT. NEXT DAY, THE LOWER CONTROL ARM, DRIVER'S SIDE, LET GO AND THE DRIVER'S SIDE FRONT WHEEL COMPLETELY SEPARATED FROM THE VEHICLE. FAILURE OCCURED WHILE PULLING INTO A PARKING SPACE. ADVISED THEY WERE REPLAING BOTH FRONT BALL JOINTS WITH NEW. FAILURE COVERED BY WARRANTY.