Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →
WE KEEP GETTING RECALL NOTICES ON THE AIR BAGS ON OUR JEEP. HOWEVER, EVERY TIME WE TAKE IT TO THE DEALER FOR REPAIR WE ARE TOLD THEY DO NOT HAVE THE PARTS TO FIX IT. THEY TELL US THEY WILL CALL WHEN PARTS AND SOLUTION IS AVAILABLE. WE HAVE TAKEN NOTICES IN TO THEM 3 TIMES AND IT IS STILL NOT FIXED AS THEY SAY THEY DO NOT HAVE PARTS. ARE WE BEING PLAYED BY A DEALER WHO DOES NOT WANT TO FIX THIS? OR ARE THERE REALLY NO PARTS TO FIX THIS ISSUE?
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 10 MPH IN A PARKING LOT, A LOUD NOISE WAS HEARD COMING FROM THE FRONT OF THE VEHICLE AND THE FRONT DRIVER SIDE DROPPED TO THE GROUND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT EXITED THE VEHICLE AND DISCOVERED THAT THE LOWER BALL JOINT HAD PULLED THROUGH THE STEERING KNUCKLE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE CONTACT MENTIONED THAT AN INDEPENDENT MECHANIC DROVE THE VEHICLE, BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 183,000.
WHILE DRIVING TO A DOCTORS APPOINTMENT ON A CITY STREET, THE STRAPS THAT HOLD THE FUEL TANK ON FAILED DUE TO CORROSION AND THE FUEL TANK FELL TO THE GROUND, DRAGGING FOR A SHORT DISTANCE BEFORE THE TANK FAILED, SPILLING ABOUT 18 GALLONS OF GASOLINE ONTO THE ROADWAY.
WHEN DECELERATING THROUGH 30 MPH, CLUMP SOUND AND SLIGHT JERK. ACCELERATES THROUGH 30 MPH SMOOTHLY.
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. AFTER COMING TO A STOP, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. AS A RESULT THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE BODY DAMAGE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000. UPDATED 07/18/17*LJ *CN
TL* THE CONTACT OWNED A 2003 JEEP LIBERTY. WHILE DRIVING 75 MPH, THE FRONT DRIVER SIDE TIRE BLEW OUT WITHOUT WARNING. THE CONTACT WAS THE FRONT PASSENGER IN THE VEHICLE. THE DRIVER STATED THAT THE VEHICLE FELT AS IF THE FRONT DRIVER SIDE OF THE VEHICLE STRUCK THE GROUND. THE VEHICLE FISHTAILED AND COLLIDED WITH THE MEDIAN, ROLLED SEVERAL TIMES, SPUN OUT, AND LANDED ON ITS ROOF. THE DRIVER SIDE AIR BAG DEPLOYED, BUT THE PASSENGER SIDE AND OTHER AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED TWO BROKEN FINGERS ON THE LEFT HAND, CONTUSIONS, LEFT BODY SIDE MUSCLE SORENESS, AND A CONCUSSION. THE REAR PASSENGER OCCUPANT SUSTAINED A CUT TO THE RIGHT ARM AND LEFT LEG AND BRUISING. THE MIDDLE REAR PASSENGER SUSTAINED MINOR BRUISING, AND THE DRIVER SIDE REAR PASSENGER SUSTAINED BACK INJURIES. ALL OCCUPANTS REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED A TOTAL LOSS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. SEVERAL MONTHS AGO, THE VEHICLE WAS SERVICED PER A BALL JOINT RECALL AND A POSSIBLE CONTROL ARM RECALL. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 131,000. ..UPDATED 05/09/17 *BF *AS
I HAD MY RECALLED OCCUPANT RESTRAINT MODULE FIXED. HOWEVER, WHEN WE DRIVE THE CAR THE AIR BAG LIGHT /CHIME COMES ON AND THEN THE LIGHT WILL GO AWAY. THIS HAPPENS WHEN TURNING OR DRIVING FORWARD.
TL* THE CONTACT OWNED A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V673000 (AIR BAGS) AND 03V460000 (SUSPENSION). THE VEHICLE WAS SERVICED UNDER BOTH RECALLS HOWEVER WHILE DRIVING AT 60 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A PASSENGER IN THE OTHER VEHICLE COMPLAINED OF MINOR ELBOW PAIN. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS TOWED FROM THE SCENE AND THE CONTACT'S AUTO INSURANCE COMPANY CONFIRMED THAT THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. A POLICE OFFICER STATED THAT THE AIR BAGS SHOULD HAVE DEPLOYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
HELLO, OUR JEEP OFTEN OR ALWAYS HAD THE AIRBAG LIGHT WARNING ON THE DASHBOARD. THIS WAS A CONCERN OF OURS, AND WE HAD HEARD AWHILE BACK THAT THERE WAS A RECALL ON JEEP LIBERTYS AIRBAG. WHEN ATTEMPTING TO TAKE IT IN FOR THE RECALL FIX, THE COMPANY WANTED AN AMOUNT OF MONEY THAT WE COULDN'T AFFORD. RECENTLY MY MOM WAS IN A CAR WRECK, DESTROYING THE VEHICLES ENTIRE FRONT AND MAKING IT UNUSABLE. SHE TOLD ME SHE ONLY RECEIVED BURNS AND THAT SHE PROBABLY WOULDV'E BEEN OK IF THE DAMAGED AIRBAGS WERE FIXED. SHE MENTIONED TO ME SHE RECEIVED BURNS ON HER ARMS THAT WERE THE FAULT OF THE BAD AIRBAGS THAT WERENT ANY GOOD. SHE WOULD BE WILLING TO EXPLAIN THIS BETTER THAN I CAN SINCE I ONLY KNOW THAT MUCH. HER HAND THIS MORNING IS NOW SWOLLEN FROM THE INJURY. THE VEHICLE WAS IN A HEAD ON CAR COLLISION WITH ANOTHER PERSON SET TO ENTER THE FREEWAY ON A CITY STREET
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING 5 MPH, THE CONTACT HEARD A LOUD NOISE. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE DRIVER'S SIDE BALL JOINT WAS FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
WHILE DRIVING WITH THE LIGHTS ON THEY FLICKER ON & OFF AND THERE IS A LOUD CLICKING NOISE FROM THE STEERING COLUMN. IT HAS HAPPENED QUITE OFTEN WHILE DRIVING THROUGH TOWN AND ON THE INTERSTATE. THIS IS A SAFETY RISK, ESPECIALLY IF OTHER DRIVERS THINK THAT YOU ARE FLASHING YOUR LIGHTS AT THEM.
TOOK JEEP TO CHRYSLER/JEEP ON FRONT ST. BINGHAMTON, NY 4-16-15 SAID I HAD TO WAIT FOR CHRYSLER CO TO CONTACT ME FOR RECALL, NEVER DID, SONEONE UNPLUGGED IT, LIGHT IS ON ALL THE TIME. NOT SAFE
ON NOVEMBER 14,2016 I HAD THE OCCUPANT RESTRAINT CONTROL MODULE REPLACED DUE TO A RECALL LAUNCHED ON NOVEMBER 25,2015. IN THE RECALL IT ALSO STATED THAT THE SENSORS WERE TO BE REPLACED. SINCE THE "FIX" MY AIR BAG LIGHT HAS GONE ON AND OFF, NOW FOR THE LAST THREE WEEKS THE AIR BAG LIGHT IS ON ALL THE TIME. WAS TOLD BY AUTO NATION JEEP DEALER ON MARCH THIRD 2017 THAT IT WOULD COST ME APPROXIMATELY $787 AND CHANGE TO FIX. WAS ALSO TOLD THAT THE SENSORS FOR MY VEHICLE WERE NOT PART OF THE RECALL. NEED TO KNOW IF I SHOULD TAKE IT TO ANOTHER DEALER OR ANY OTHER OPTIONS NEEDED TO TAKE.
MY 2003 JEEP LIBERTY WAS RECALLED IN 2015 BECAUSE OF AN EXPLODING GAS TANK PROBLEM. I TOOK IT TO A DEALERSHIP BUT THEY REFUSED TO FIX THE PROBLEM, SAYING THAT RUST ON THE THREADS OF THE FRAME MOUNTING HOLES PREVENTED THEM FROM MOUNTING A HITCH TO FIX THE PROBLEM. I ASKED THEM IF THEY COULD THREAD A BIGGER HOLE, USE A BOLT AND NUT,OR JUST WELD THE NEEDED REPAIR PART ON - THEY REFUSED. I JUST THIS DAY TOOK MY JEEP TO A DIFFERENT DEALERSHIP TO HAVE A DIFFERENT RECALL REPAIRED SO I ASKED THEM TO CHECK CHRYSLER - JEEP RECORDS ON MY JEEP AND THEY HAVE IT LISTED AS SATISFIED FOR THE EXPLODING PROBLEM. THIS IS NOT TRUE, THEY REFUSED TO FIX IT EVEN AFTER SEVERAL E-MAILS TO THEM. NOW I SEE THAT THERE ARE STILL PROBLEMS WITH THE JEEPS EXPLODING EVEN AFTER REPAIRS HAVE BEEN MADE. HOW DO I GO ABOUT MAKING THIS COMPANY DO A PROPER REPAIR ON MY JEEP?
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE THE VEHICLE WAS IN REVERSE, THE DRIVER HEARD A NOISE COMING FROM THE FRONT PASSENGER SIDE. THE CONTACT NOTICED THAT THE LOWER CONTROL ARM PIN WAS DETACHED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LOWER BALL JOINT DETACHED AND BOTH BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE THE VEHICLE WAS STATIONARY, THE DRIVER'S SEAT BELT MALFUNCTIONED. THE CONTACT STATED THAT THE SEAT BELT WOULD NOT LATCH WHEN PROMPTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,361.
ON MARCH 2015 DUE TO A RECALL M35 (ORC FILTER CIRCUIT) FOR AIRBAGS WAS INSTALLED ON MY VEHICLE. AFTER INSTALLATION MY AIRBAG LIGHT CAME ON (MY JEEP NEVER, NEVER HAS ISSUES WITH AIRBAGS UNTIL THEY INSTALLED PART. RECENTLY I RECEIVED ANOTHER RECALL FROM FCA R06 (OCCUPANT RESTRAIN MODULE) DUE TO INSTALLATION OF M35 ORC FILTER CIRCUIT TO THE AIRBAG MODULE. ALSO THERE IS A REVISION DATED MAY 2016 TO REMOVE RECALL M35 (ORC FILTER CIRCUIT MODULE) AND REPLACE AIRBAGS CONTROL MODULE WITH FRONT IMPACT SENSORS. I ONLY TOOK VEHICLE FOR EXTRA SAFETY MEASUREMENTS. AND DUE TO INSTALLATION OF AIRBAG CONTROL MODULE FILTER CIRCUIT MY AIRBAGS SYSTEM GOT AFFECTED/DAMAGE.
AFTER SAFETY RECALL N46 &R06 JEEP DIDN'T INSPECT THE TANK AND THERE'S GAS LEAK, AS IT ON THE VIDEO HTTPS://YOUTU.BE/U-67O4TNSJW . WHEN THEY GIVE ME BACK MY VEHICLE I HAD A LOT OF ELECTRICAL ISSUES LIKE WINDOWS DOESN'T WORK AND VEHICLE STOPPED ON THE ROAD. THIS IS VERY DANGEROUS AND THEY DON'T CARE. VEHICLE IS STATIONERY BECAUSE I'M AFRAID TO FIRE LIKE MORE THAN 50 PEOPLE IN MY JEEP LIBERTY
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V046000 (AIR BAGS) AND (SEAT BELTS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 05/10/17*LJ UPDATED 09/06/2017*JS
TAKATA RECALL STILL WAITING TO BE REPAIRED
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE MOTOR FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
RECALL 15V-673 DEALER STILL UNABLE TO REPAIR RECALL - STATES NO PARTS AVAILABLE FROM CHRYSLER
HI,I REALLY HAVE A PROBLEM WITH THE EASTCHESTER CHRYSLER JEEP DOGE DEALER IN THE BRONX NY 10466, I TOOK FEW TIMES TO TRY TO FIXED THE RECALL ( RO6 ) TO THE ABOVE DEALER BUT UNFORTUNATELY THEY NEVER HAD THE PIECE.I MADE AN APPOINTMENT WE THEM TO RESERVE THE PART BUT THEY NOT AVAILABLE TO FIXED.
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT. THE VIN WAS NOT PROVIDED.
JEEP WAS IDLING IN PARK OFF THE ROAD IN OUR PASTURE. PASSENGER AIR BAG DEPLOYED AN ABOUT 1-2 SECONDS LATER DRIVERS AIR BAG DEPLOYED STRIKING ME.
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED FROM BACK AND NECK PAIN THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V673000 (AIR BAGS) AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE SEAT BELTS FAILED TO LOCK IN PLACE. THE FAILURE MILEAGE WAS 136,000.
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
MY COMPLAINT IS THAT OF THE AIR BAGS IN THIS VEHICLE. ON SATURDAY OCTOBER 15, 2016 I WAS REAR ENDED BY ANOTHER VEHICLE AND FORCED INTO A TELEPHONE POLE STOPPING ME IN MY TRACKS. THROUGH THE REAR IMPACT WITH THE VEHICLE STRIKING ME AND THE FRONT COLISION WITH THE TELEPHONE POLE THE AIR BAG SYSTEM IN THE VEHICLE DID NOT DEPLOY.
I HAD TAKEN MY CAR INTO A JEEP DEALERSHIP IN JULY OF 2015 TO GET A RECALL FOR THE AIRBAGS FIXED. THEY TOLD ME THAT THEY DID NOT HAVE THE PARTS NECESSARY TO FIX IT BUT THAT THEY WOULD CONTACT ME WHEN THE PARTS BECAME AVAILABLE. FIRST OF ALL I NEVER HEARD BACK FROM THEM, I STILL HAVEN'T EVEN TO THIS DAY BUT I DID RECEIVE AN OFFICIAL NOTICE FOR THE RECALL IN THE MAIL. ON APRIL 3, 2016 I WAS INVOLVED IN A HEAD ON COLLISION WHICH ENDED WITH ME IN THE HOSPITAL WITH SEVERE TRAUMA TO MY SPINE AND MY CAR TOTALED. IN THIS ACCIDENT MY AIRBAGS FAILED TO DEPLOY EVEN THOUGH SEVERAL SENSORS WERE HIT IN THIS ACCIDENT. I'M VERY LUCKY THAT I AM STILL ACTUALLY ALIVE BUT I AM EXTREMELY DISTRAUGHT OVER THE FACT THAT I COULD HAVE AVOIDED INJURIES IF MY AIRBAGS HAD DEPLOYED. SOMEONE NEEDS TO MAKE THIS RIGHT. ATTACHED IS AN IMAGE OF WHAT MY CAR LOOKED LIKE FOLLOWING THE ACCIDENT.
I HAVE REPORTED MY JEEP LIBERTY AIR BAG RECALL NUMEROUS TIMES TO THE MASSEY YARDLEY CHRYSLER PLYMOUTH 777 NORTH STATE ROAD7 PLANTATION FL 33317 PHONE 954 327 4000 ...AS I HAVE RECEIVED NUMEROUS RECALL NOTICES AND EVERY TIME I TAKE THE CAR TO THEM I AM ADVISED THEY PUT MY NAME ON A LIST FOR THE PART AND I WILL BE CONTACTED WHEN IT ARRIVES THE LAST TIME I REPORTED IT WAS ON JUL 21 2016 AND ADVISED THE REP [XXX] THAT MY AIR BAG LIGHT STAYS ON WHEN IM DRIVING AND I WAS ADVISED NOT TO WORRY WHEN THE PART COMES IN I WILL BE NOTIFIED UP UNTIL NOW I HAVE NOT BEEN ADVISED COULD SOMEONE PLEASE HELP WHERE I CAN TAKE MY JEEP TO BE REPAIRED I WILL BE GREATLY APPRECIATED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WINDOW REGULATORS KEEP ON FAILING. I HAVE HAD TO REPLACE THE REGULATOR IN EACH WINDOW AT LEAST ONCE, AND 2 OF THEM HAVE BEEN REPLACED MORE THAN ONCE. I AM ABOUT TO REPLACE MY 7TH REGULATOR. 3 MONTHS AGO THE REGULATOR FAILED ON MY DRIVER'S SIDE - BACK SEAT DOOR. IT GOT ITSELF HUNG IN THE DOOR PANEL AND COULDN'T OPEN THE DOOR, SO HAD TO TAKE IT TO THE GARAGE TO GET FIXED. THIS IS NOT THE FIRST COMPLAINT, NOR THE LAST SO SOMETHING SHOULD BE DONE TO RESOLVE THESE ISSUES. THE REGULATOR ITSELF STILL WORKED, BUT THE HOUSING THE CHAIN STAYS IN WOULD BREAK AND CAUSE THE CHAIN TO COME OUT THE DOOR PANEL, AND KNOCK THE WINDOW OFF ITS TRACK AND DAMAGE THE GLASS!
VEHICLE HAS APPROXIMATELY 69,500 MILES - WHILE IN MOTION ON A CITY STREET DURING THE EVENING, THE REAR PASSENGER WINDOW FELL INTO THE DOOR FRAME. RESEARCH INDICATES JEEP LIBERTY HAS DEFECTIVE WINDOW REGULATORS WHICH CAUSES SAME TO HAPPEN AND NO RECALL HAS BEEN ISSUED BY CHRYSLER.
I JUST RECEIVED A CALL FROM JEEP THAT AN OUTSTANDING RECALL IS STILL ON MY VEHICLE AND LOOKING BACK SOME MONTHS AGO, I BROUGHT MY CAR INTO A DEALER TO HAVE ALL OF THE RECALLS FIXED AND THEY SAID THEY NEED TO ORDER A PART FOR ONE OF THE RECALLS. I NEVER RECEIVED A CALL BACK STATING THAT THE PART WAS READY TO BE INSTALLED. HAD IT NOT BEEN FOR THIS CURRENT CALL FROM JEEP I WOULD HAVE FORGOTTEN ALL ABOUT IT. I JUST DON'T HAVE TIME TO KEEP BRINGING THIS CAR IN AND WAITING FOR PARTS TO BE INSTALLED ON IT.
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE UPPER BALL JOINTS IN THE FRONT OF THE VEHICLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 12E047000 (SUSPENSION), BUT THE VIN WAS NOT INCLUDED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000.
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT HAD NOT EXPERIENCED A FAILURE UNTIL AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS). A DAY AFTER THE REPAIR, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED AND WAS DRIVEN TO THE CONTACT'S RESIDENCE AND PARKED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE SPEED SENSOR WAS REPLACED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DIFFERENTIAL NEEDED TO BE REPLACED. AN INDEPENDENT MECHANIC TOOK PICTURES OF THE DIFFERENTIAL AND THE CONTACT TOOK THE PART BACK TO THE DEALER. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER TO DETERMINE A REPAIR SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.
AFTER TAKING MY VEHICLE FOR RECALL ON MODULE ISSUE I START TO NOTICE PROBLEM WITH MY CAR EVERY TIME I STOP THE CAR SHUT DOWN OR BRAKE THE CAR STOP ENGINE LIGHT CAME UP TOOK IT BACK TO THE DEALERSHIP CROWLEY CHRYSLER IN BRISTOL CT I WAS CHARGE FOR DIAGNOSTIC INFORM THE CAR NEEDED SPEED SENSOR ON REAR DIFFERENTIAL IT WAS REPLACED AND ONE HOUR LATER THE CAR TURN OOF WHEN THE BRAKES WAS APPLIED I CALL SERVICE FOR THE ISSUE TO GET RESOLVED I EAS TOLD IF I BRING MY CAR IN I WOULD GET CHARGED AGAIN ALSO SERVICE SUPERVISOR DIDN'T WANT TO COMMUNICATE WITH ME ANOUT THE ISSUE I WAS ON THE HIGHWAY ALMOST CRASH WITH TWO KIDS IN MY VEHICLE
THE UPPER AND LOWER BALL JOINTS ARE MAKING NOISES AND SEPARATING AND YOU'VE HAD THIS PROBLEM WITH A FEW 2003 JEEP LIBERTY'S
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE UPPER BALL JOINTS ON BOTH FRONT SIDES OF THE VEHICLE WERE DAMAGED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED PER NHTSA CAMPAIGN NUMBER: 09V119000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE THE VEHICLE WAS STATIONARY, THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 126,000.
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V252000 (AIR BAGS) AND 15V046000 (FUEL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
BOTH AIRBAGS ON 2003 JEEP LIBERTY DEPLOYED FOR NO REASON. THERE WAS NO ACCIDENT. I WAS PULLING OUT OF THE DRIVEWAY. THERE WERE NO PASSENGERS IN THE VEHICLE, ONLY THE DRIVER. JEEP HAS DENIED RESPONSIBILITY FOR THIS CLAIM INDICATING THAT THERE WAS AMPLE TIME TO HAVE THE RECALL REPAIRED. HOWEVER, I DID NOT RECEIVE ANY RECALL NOTICES. JEEP HAD AND CONTINUES TO HAVE THE WRONG ADDRESS ON FILE. MY ADDRESS UPON MOVING IS PROMPTLY CHANGED, YET JEEP CONTINUES TO HAVE THE WRONG ADDRESS ON FILE.
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT DRIVER SIDE TIRE DEFLATED AND CAUSED THE LOWER BALL JOINT TO SNAP IN HALF. AS A RESULT, THE CONTROL ARM FELL AND CUT INTO THE WHEEL RIM, WHICH MADE IT IMPOSSIBLE FOR THE OTHER WHEELS TO TURN OR MOVE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER ADVISED THAT THE VEHICLE BE TAKEN TO A LOCAL DEALER. THE DEALER STATED THAT THE FAILURE WAS CRASH RELATED AND NOT A RECALL ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000. UPDATED 10/21/16*LJ *TR
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2015. THE DEALER ADVISED THE CONTACT THAT THEY WERE STILL AWAITING PARTS. THE CONTACT WAS PLACED ON A WAITING LIST. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
WE CANNOT GET ANY COOPERATION GETTING THESE RECALLS CORRECTED!
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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