Page 4 of 28 · complaints 151–200 of 1,352

2003 Jeep Liberty complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Air Bags
Filed Aug 18, 2016CA

I DO NOT HAVE ANY CHANGE OF MY VEHICLE (FRONT SIRBAG OR SEATBELT). MY JEEP LIBERTY 2003. MY SEATBELT DRIVER IS WRONG, SINCE DATE THAT I BOUGHT IT.

Air Bags
Filed Aug 17, 2016MN

I BROUGHT OUR JEEP TO THE BROOKDALE CHRYSLER JEEP FOR A OCCUPANT RESTRAIN MODULE RECALL. UPON PICKING UP THE VEHICLE WE NOTICED THE SEAT BELT LIGHT ON, SO I INFORMED THE SERVICE MANAGER. THEY WHERE NONCHALANT ABOUT IT . THEY SUGGESTED MY WIFE HAD SOMETHING ON THE SEAT WHICH SHE DID NOT. THE SOLUNTION WAS FOR ME TO PAY TO HAVE IT TAKEN OUT AND ANOTHER INSTALLED. WE ASKED ABOUT A LOANER VEHICLE AND HE STATED WE HAD TO RENT ONESPITE GOVERNMENT REQUESTS THAT THEY PROVIDE RECALL CUSTOMERS WITH A FREE LOANER. I NOW HAVE A AIR BAG LIGHT ON WHICH WAS NOT THERE BEFORE THEY INSTALLED THE OCUUPANT RESTRAINT MODULE. THIS IS A DIRECTLY RELATED PART AND BROOKDALE CHRYSLER IS LEAVING US HANGING. NO LOANERS CAR SIGNS ANY WHERE IN SIGHT (VIOLATION)

Unknown or Other
Filed Aug 10, 2016IL

IT APPEARS MY VEHICLE HAS MULTIPLE RECALLS. FORD HAS NOT CONTACTED ME FOR REPAIRS.

Suspension
Filed Aug 8, 2016110,981 milesPA

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL NOISE WAS HEARD FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE UPPER CONTROL ARM AND REAR LOWER CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V119000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,981.

Air Bags
Filed Jul 25, 2016OH

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 65 MPH, THE DRIVER AND PASSENGER SIDE AIR BAGS INADVERTENTLY DEPLOYED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ORC SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Structure › Body
Filed Jul 18, 2016FL

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RUST CORROSION WAS BEYOND REPAIR AND DEEMED AS LEVEL FIVE CORROSION. THE MANUFACTURER STATED THAT THEIR DATABASE DISPLAYED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER THE RECALL, WHICH WAS INACCURATE. THE MANUFACTURER DENIED TO REPURCHASE THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jul 6, 2016125,000 milesGA

TAKATA RECALL WE HAVE TAKEN IT IN SEVERAL TIMES TO CARL GREGORY ON VICTORY DR. THEY KEEP SAYING THE PARTS ARENT IN AND THEY WILL CALL, BUT THEY NEVER DO. THIS HAS BEEN GOING ON FOR OVER A YEAR.

Air Bags
Filed Jun 27, 2016TN

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT....UPDATED 09/12/16 *BF THE CONSUMER STATED THE AIR BAG WAS REPLACED . UPDATED 09/20/16.*JB

Air Bags
Filed Jun 23, 2016NY

2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO OCCUPANT RESTRAINT CONTROL MODULE RECALL INSTALLATION REPAIRS AND AIRBAG INDICATOR LIGHT STATES OUT OF ORDER. *SMD THE RECALL WAS FINALLY COMPLETED ON JUNE 4, 2016, AFTER APPOINTMENTS WERE RE-SCHEDULED AND/OR CANCELLED. *JB

Electrical System › Horn
Filed Jun 15, 2016FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE HORN WAS GETTING STUCK WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE IF THE PARTS WERE AVAILABLE TO SCHEDULE THE RECALL REPAIR AND DIAGNOSE THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air BagsCrash1 injured
Filed Jun 10, 2016170,000 milesOH

TL* THE CONTACT OWNED A 2003 JEEP LIBERTY. WHILE DRIVING 40 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE, SPUN OUT, AND CRASHED INTO A BRICK HOUSE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, HIP, PELVIS, RIBS, NECK, BACK, AND STOMACH. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED AND TOWED TO THE ORIGINAL OWNER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 170,000. UPDATED 08/16/16*LJ THE CONSUMER HIT A CAR, THE VEHICLE WENT OUT OF CONTROL, AND CRASHED INTO A HOUSE. UPDATED 10/05/16.*JB

Air BagsCrash2 injured
Filed Jun 8, 2016109,000 milesIL

AIR BAGS DID NOT DEPLOY AFTER MAKING 2 IMPACTS, TOTALING VEHICLE DEAR CHRYSLER/JEEP MY NAME IS [XXX] AND I HAVE BEEN THE PROUD OWNER OF A 2003 JEEP LIBERTY RENEGADE. ON JUNE 3, 2016 I WAS STRUCK BY ANOTHER MOTORIST ON MY HOME FROM WORK. I COMMUTE EVERY DAY FROM THE SOUTHWEST SUBURBS OF CHICAGO TO DOWNTOWN CHICAGO. I HAVE TAKEN THE UTMOST PRIDE IN MY JEEP, PROVIDING REGULAR MAINTENANCE. IN THE PAST 6 MONTHS I HAVE SPENT OVER $1500 IN REPLACEMENTS. I RECENTLY PURCHASED 4 BRAND NEW TIRES, A NEW ALTERNATOR, A NEW MUFFLER, OIL PRESSURE SWITCH AND AN EVAP SENSOR. I HAVE ALSO MADE PURCHASES TO CUSTOMIZE MY JEEP, BY ADDING NEON LIGHTS IN THE INSIDE, SEAT COVERS, AND A NEW STEREO SYSTEM. ASIDES FROM ALL THE LOVE AND ATTENTION I PUT INTO MY JEEP, THERE WAS SOMETHING ABOUT MY ACCIDENT THAT SCARED ME THE MOST. AFTER THE OTHER VEHICLE STRUCK ME, MY JEEP KEPT ON ROLLING, HOPPING A CURB, NARROWLY MISSING A TREE AND HOPPING ANOTHER CURB AND TOTALING MY JEEP. I SUFFERED A LEFT KNEE CONTUSION IN THE END. THE REAL HORROR IS THAT MY AIR BAGS DID NOT DEPLOY. FOR MY VEHICLE TO MAKE 2 LARGE IMPACTS AND NO AIR BAGS HAS LEFT ME WITH A COMPLETE DISTRUST IN THE BRAND. IF MY LIFE WAS AT A HIGHER RISK OR IF I HAD STRUCK THAT TREE OR ANY OTHER VEHICLE ON THE ROAD, IT'S SAD TO THINK THAT THE ONE SAFETY FEATURE THAT COULD HAVE SAVED MY LIFE, TOOK NO ACTION. YES, A PRODUCT LIABILITY LAWSUIT IS POSSIBLE BECAUSE OF THIS, BUT I WANT TO ENSURE 100% THAT THEY?RE MAY BE THOUSANDS OUT THERE THAT PUT THEIR TRUST IN

Air Bags
Filed Jun 3, 2016144,000 milesIL

AIRBAG LIGHT WILL NOT RESET. CAR HAS NEVER BEEN IN AN ACCIDENT NOR HAS HAD THE AIRBAG DEPLOY.

Air Bags
Filed May 25, 2016PA

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED SEVERAL NOTICES FOR NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS). THE CONTACT MADE SEVERAL CALLS TO THE DEALER AND WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE TO RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed May 18, 201697,000 milesPA

. I HAVE A 2003 JEEP LIBERTY RENEGADE WHICH I'VE HAD SINCE 2004. SINCE THAT TIME, I'VE HAD THE REAR WINDOW REPAIRED AT LEAST 6 TIMES FOR THE SAME ISSUE. THE PROBLEM IS THAT THE WINDOW WILL FAIL ' WEATHER YOU USE IT OR NOT ' EVENTUALLY AND FALL INTO THE DOOR FRAME. I'VE HAD THIS HAPPEN WHEN PARKED, WHEN USING THE WINDOW OR JUST DRIVING ON THE HIGHWAY. IT HAPPENED A FEW DAYS AGO AGAIN BECAUSE MY WIFE ROLLED THE REAR WINDOW DOWN BY ACCIDENT (I HAVEN'T USED EITHER REAR WINDOW SINCE THE LAST REPAIR DONE A FEW YEARS AGO!).

Air Bags
Filed May 16, 2016TX

TAKATA RECALL. ATTEMPTED TO GET THE AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE REPLACED. I WAS TOLD IN 2015 THEY DIDN'T HAVE THE PART. WAS THEN TOLD IN 2016 THAT THEY NEVER RECEIVED THE PART. HAVE PLACED NUMEROUS CALLS CHECKING TO SEE IF THE PART CAME IT. CALLS WERE NOT RETURNED. NOW HOW DO I GET THIS DONE? ABOUT 6 MONTHS AGO MY AIRBAG LIGHT STARTED COMING ON AND OFF. HOW DO I GET THIS TAKEN CARE OF, IF, AS CLAIMED, THE DEALERSHIP NEVER RECEIVED THE PART TO DO THE WORK?

Air Bags
Filed May 10, 2016MD

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V6730000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/29/16*LJ UPDATED 07/25/16.*JB

Air BagsCrash1 injured
Filed May 9, 2016140,000 milesWV

TL* THE CONTACT OWNED A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT'S VEHICLE WAS RUN OFF THE ROAD BY ANOTHER VEHICLE. THE CONTACT CRASHED INTO A POLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED HEAD TRAUMA, INJURIES TO THE LEFT HUMERUS, RIGHT WRIST, EIGHT BROKEN RIBS, AND PUNCTURED LUNGS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

Electrical System
Filed May 4, 201680,000 milesFL

BACK PASSENGER WINDOW PUMP WENT OUT AROUND 80,000 MILES- WAS NOT REPLACED BECAUSE THE PRICE TO FIX WAS QUOTED FOR AT LEAST $600; BACK DRIVER'S SIDE WINDOW PUMP WENT OUT AT 105,000 MILES - PRICES HAVE SEEMED TO COME DOWN FOR REPAIRS AND AM LOOKING TO GET IT REPLACED BUT IT SEEMS SOON TO HAVE TO REPLACE THIS

Electrical System
Filed May 4, 2016103,000 milesFL

REAR SWING GATE DOESN'T OPEN - WHETHER USING KEY FOB OR UNLOCKING FROM FRONT, GLASS WINDOW OPEN BUT SWING GATE WILL CLICK BUT NOT OPEN UP.

Air Bags
Filed May 4, 2016NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Steering
Filed Apr 28, 2016125,000 milesFL

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING 5 MPH, A LOUD SQUEAKING AND CLANKING SOUND EMITTED FROM THE VEHICLE AND IT BECAME HARD TO CONTROL WITHOUT WARNING. WHEN THE STEERING WHEEL WAS TURNED SLIGHTLY, THE VEHICLE VEERED TO THE LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DRIVER AND PASSENGER SIDE LOWER BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.

Air Bags
Filed Apr 14, 2016FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS) AND WAS UNABLE TO RECEIVE THE REPAIR WITHIN A REASONABLE TIME FRAME. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/15/16*LJ UPDATED 06/22/16.*JB

Air Bags
Filed Apr 13, 2016GA

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Apr 12, 2016MH

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Apr 5, 201665,000 milesMD

FOR AT LEAST 2 YEARS, I HAVE HAD PROBLEMS WITH THE AIR BAG LIGHT. I HAVE NEVER HAD AN ACCIDENT. I CAN BE DRIVING AND AFTER ABOUT 10 MINUTES, THE LIGHT WILL COME ON AND STAY ON. I HAVE HAD ONE RECALL TAKEN CARE OF AND IT DID NOT CORRECT THE PROBLEM. I HAVE A PENDING RECALL AND ACCORDING TO THE DEALER, THE PARTS ARE STILL NOT IN. I WOULD LIKE TO SELL MY VEHICLE, BUT I PROBABLY CAN'T WITH THE AIRBAG LIGHT ON. I ONLY HAVE 84,000 MILES.

Air Bags
Filed Apr 4, 2016PA

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT

Air Bags
Filed Apr 4, 2016100,000 milesIL

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE DEALER REPAIRED THE VEHICLE FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE VEHICLE WAS REPAIRED; HOWEVER, THE AIR BAG LIGHT ILLUMINATED AFTER THE REPAIR. THE AIR BAG LIGHT WAS NOT ILLUMINATED WHEN THE VEHICLE WAS TAKEN IN FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Air Bags
Filed Mar 29, 2016180,000 milesFL

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP LIBERTY. THE DEALER INDICATED THAT THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION) ON AUGUST 1, 2016; HOWEVER, THE REMEDY DID NOT PREVENT THE FAILURE. YEARS LATER, WHILE TURNING RIGHT INTO A PARKING LOT, THE LOWER BALL JOINT FRACTURED ON THE DRIVER SIDE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED BY THE MANUFACTURER TO TAKE THE VEHICLE TO THE DEALER FOR REPAIRS WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE BALL JOINT FRACTURED AND DAMAGED THE AXLE AND THE FRONT DRIVER SIDE TIRE. THE MANUFACTURER REFUSED TO COVER THE REPAIR. THE CONTACT WAS ALSO UNABLE TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE TO RECEIVE THE REPAIRS FOR NHTSA CAMPAIGN NUMBERS: 15V673000 (AIR BAGS AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE VEHICLE WAS STILL AT THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Mar 29, 2016CO

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Mar 29, 2016PR

2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO VEHICLE AIRBAG AND SEAT BELT ISSUES AT DEALERSHIP. *SMD THE CONSUMER STATED THE DEALER DID NOT WANT TO GIVE HIM AN APPOINTMENT, BECAUSE THEY NEEDED AUTHORIZATION. *JB

Air BagsCrash
Filed Mar 29, 2016136,000 milesOH

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE ADDING AIR INTO THE TIRES OF THE VEHICLE, THE DRIVERS SIDE AIR BAG DEPLOYED INADVERTENTLY. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE WAS INVOLVED IN A MINOR ACCIDENT WHERE THE CONTACT HIT A PATCH OF BLACK ICE, SHORTLY AFTER THE REPAIR AND THE AIR BAG FAILED TO DEPLOY UNTIL RECENTLY. THE CONTACT STATED THAT A POLICE REPORT WAS FILED FOR THE ACCIDENT. THE CONTACT STATED THAT NO INJURIES WERE SUSTAINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 136,000. THE VIN WAS NOT AVAILABLE.

Air Bags
Filed Mar 29, 2016129,000 milesPA

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE THE VEHICLE WAS PARKED, THE AIR BAGS DEPLOYED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.

Air Bags1 injured
Filed Mar 28, 2016150,000 milesFL

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE DRIVER SIDE AIR BAG DEPLOYED INADVERTENTLY. AS A RESULT, THE CONTACT SUSTAINED BURNS AND CONTUSIONS ON HER ARMS WHICH REQUIRED MEDICAL ATTENTION. AN INCIDENT REPORT WAS FILED. IN ADDITION, THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS). THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000.

Air Bags
Filed Mar 28, 2016150,000 milesNJ

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Mar 21, 2016PA

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED AND THE DRIVER SIDE AIR BAG DEPLOYED INADVERTENTLY. THE CONTACT MENTIONED THAT A WHITE SUBSTANCE AND METAL FRAGMENTS EMITTED FROM THE AIR BAG. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) BUT WAS UNABLE TO OBTAIN THE PART FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

Service BrakesCrash1 injured
Filed Mar 14, 2016168,993 milesPW

TL* THE CONTACT OWNED A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 25 MPH IN SNOWY WEATHER, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE CRASHED INTO A BRIDGE ABUTMENT. THE FRONTAL AIR BAGS DID NOT DEPLOY. THE CONTACT SUFFERED A CONCUSSION AND CHEST BRUISES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS TREATED AND RELEASED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 168,993.

Fuel System, Gasoline
Filed Mar 10, 2016AR

2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO FUEL TANK LEAKAGE AND AIRBAG INADVERTENT DEPLOYMENT RECALL WORK NOT COMPLETE. *SMD THE DEALER INFORMED THE CONSUMER BOTH RECALL WERE COMPLETE. HOWEVER, THE CONSUMER DISCOVERED FROM ANOTHER WEBSITE, THE RECALLS WERE LISTED AS INCOMPLETE. THE SERVICE ADVISOR AT THE DEALER STATED ON THE FUEL RECALL WAS DONE AND IT ONLY REQUIRED AN INSPECTION. IT WAS LATER DISCOVERED, NONE OF THE REPAIRS WERE DONE.*JB

Air Bags
Filed Mar 6, 2016270,000 milesNJ

"TAKATA RECALL I ALSO HAVE BEEN EXPERIENCING BALL JOINT BREAKAGE AND NEED TO KNOW HAS THERE BEEN A RECALL ON MY VEHICLE BECAUSE IT HAS HAPPEN TO ME AS OF TODAY. PLEASE GET BACK TO ME AND I WILL CONTINUE TO RESEARCH MYSELF. I WAS BACKING UP INTO A PARKING SPOT WHEN THE RIGHT LOWER BALL JOINTS BROKE AWAY.

Suspension
Filed Mar 4, 2016160,000 milesFL

THE LOWER BALL JOINT COMPLETLY CAME APART WHILE DRIVING. THIS WAS PREVIOUSLY RECALLED AND FIXED BUT WAS NOT FIXED CORRECTLY. CHRYSLER IS REFUSING TO REPAIR IT. IT COULD HAVE KILLED EVERYONE IN THE VEHICLE IF THIS WOULD HAVE HAPPENED ON THE HIGHWAY. THE LOWER BALL JOINTS ARE STILL A SAFETY ISSUE ON THESE VEHICLES AND THEY SHOULD NOT BE DRIVEN WITH THE DEFECT.

Air Bags
Filed Feb 27, 2016AR

TAKATA RECALL LEWIS CHRYSLER/JEEP OF FAYETTEVILLE, ARKANSAS RETURNED THE JEEP TO ME WITH NO RECEIPT AND SAID THE WORK WAS DONE. THE JEEP WAS SCHEDULED AT 9AM ON FEB.23.. AT 12:30PM THEY CALLED AND SAID IT HAD NOT BEEN STARTED YET. AT 1:30 THEY CALLED SAYING IT WAS DONE. THE GAVE ME THE KEY AND THAT WAS IT. I WENT HOME AND LOOKED AT MY TOYOTA RECEIPT FOR A SIMILAR RECALL. IT WAS VERY DETAILED. I RETURNED THE NEXT MORNING AND ASKED FOR A RECEIPT. THEY GAVE ME ONE WITH NO DETAILS. I SHOWED THE TOYOTA RECEIPT AND ASKED FOR THE SAME INFORMATION. FIRST THEY SAID THAT CHRYSLER/JEEP NEVER GIVES DETAILED RECEIPTS. AFTER I INSISTED, 10 MINUTES PASSED WHILE THEY WERE BACK IN THE OFFICE. THEY CAME OUT AND SAID THE WORK HAD NOT BEEN DONE BECAUSE A SPECIAL PART WAS NEEDED THAT THEY DID NOT HAVE. THEY HAD SENT ME HOME THINKING THE WORK HAD BEEN COMPLETED. IF I HAD NOT RETURNED FOR THE RECEIPT I WOULD HAVE NEVER KNOWN THE DIFFERENCE. THEN AND ONLY THEN DID THE MANAGER APOLOGIZE AND TRIED TO BLAME THE TECHNICIAN FOR NOT TELLING HIM. IT WAS SUSPICIOUS FROM THE START, WITH NO RECEIPT ISSUED AND GOING FROM NOT EVEN IN THE GARAGE YET TO BEING DONE IN UNDER AN HOUR.

Air Bags
Filed Feb 24, 2016FL

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT YET AVAILABLE. UPDATED 04/13/16*LJ UPDATED 06/06/18*JB

Fuel/Propulsion System
Filed Feb 23, 2016NC

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE FUEL WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V046000 (AIR BAGS) AND 06V288000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT PROVIDED. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Feb 22, 2016NY

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO TO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Engine
Filed Feb 18, 2016175,000 milesIL

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE ENGINE STALLED NUMEROUS TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED A FAILURE CODE WITH THE OXYGEN SENSOR. THE OXYGEN SENSOR WAS REPLACED SEVERAL TIMES HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE CONTINUED TO STALL WITHOUT WARNING AND THE ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 175,000.

Air Bags
Filed Feb 18, 2016MI

2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO DEALERSHIP UNABLE TO COMPLETE RECALL NOTICE REPAIRS. *SMD THE CONSUMER REFERENCED RECALL # 15V673000. *JB

Air Bags
Filed Feb 18, 2016CA

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Structure › Body
Filed Feb 18, 2016CO

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Feb 14, 201690,000 milesWI

THIS IS A COMPLAINT ABOUT FCA'S RECALL IMPLEMENTATION. FCA SIMPLY DOES NOT GET PARTS OUT TO DEALERS TO GET THE REPAIRS DONE. I HAVE BEEN WANTING TO GET THE RECALL WORK COMPLETED ON THE CAR BUT THE DEALERS DO NOT HAVE ANY PARTS TO DO THE REPAIRS. ALL THE NOTICES DO NOT MATTER IF THE MANUFACTURERS DO NOT GET PARTS OUT TO COMPLETE REPAIRS. FINE THEM IF THEY DON'T GET PARTS OUT TO DO THE REPAIRS!!!!

Air Bags
Filed Feb 12, 2016CA

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V046000 (AIR BAGS), 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), AND 06V288000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2003 Jeep Liberty → · Every Liberty year → · How the figures are calculated →