AIRBAG INDICATOR LIGHT CAME ON FOR NO REASON. IT CAME ON AS SOON AS THE CAR STARTED AFTER BEING PARKED.
2003 Jeep Liberty complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE DRIVER'S SIDE LOWER BALL JOINT DETACHED FROM THE VEHICLE. THE TIE ROD FRACTURED AND THE VEHICLE DROPPED TO THE GROUND. IN ADDITION, THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TOWED TO CHRYSLER DODGE WALTON BEACH (541 MARY ESTHER CUT OFF NW, FORT WALTON BEACH, FL 32548, (850) 244-7611), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 178,000. THE VIN WAS UNKNOWN.
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 4 MPH, THE FRONT PASSENGER AND DRIVER SIDE AIR BAGS DEPLOYED WITHOUT WARNING OR AN IMPACT. THERE WERE NO INJURIES. THE CONTACT INDICATED THAT NO COLLISION OCCURRED TO CAUSE THE AIR BAG DEPLOYMENT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. ZELLAR JEEP (3021 N. SUMMIT ST, ARKANSAS CITY, KANSAS) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 190,000.
2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL, FUEL TANK, FRONT SUSPENSION UPPER CONTROL ARM BALL JOINTS AND LOWER BALL JOINTS SAFETY RECALL. *LD THE CONSUMER WAS UNAWARE OF ALL THE RECALLS BEFORE BEING SOLD THE VEHICLE. THE DEALER WOULD NOT ASSIST WITH THE REPAIRS.*JS
RECALL R06: THE AIR BAG ON MY 2003 JEEP DEPLOYED ON MY DAUGHTER WHILE DRIVING ON THE HIGHWAY. THE AIR BAG HIT HER IN THE CHEST AND FACE. I CALLED THE JEEP CUSTOMER LINE TO LET THEM KNOW WHAT HAPPENED AND THEY SAID THERE WAS A RECALL FOR THE AIRBAG. I INFORMED THEM THAT I NEVER RECEIVED A RECALL FOR THE AIRBAG. THEY TOLD ME THE RECALL WAS FROM 1/2015. IN 2015 I TOOK MY JEEP TO THE DEALERSHIP 2 DIFFERENT TIMES FOR RECALLS I HAD RECEIVED. JULY 2015 AND SEPTEMBER 2015. SO EVEN IF I DIDN'T GET A RECALL NOTICE THE DEALERSHIP STILL SHOULD HAVE SEEN THE AIRBAG RECALL WASN'T DONE. I HAVE BEEN GOING THREW HELL TRYING TO GET THE FCA GROUP TO FIX THE AIRBAG AND DO THE RECALL. THIS IS THE RESPONSE THEY EMAILED MY AFTER I TOLD THEM WHAT HAD HAPPENED (THIS WILL FURTHER ACKNOWLEDGE CONTACT TO FIAT CHRYSLER AUTOMOBILES (FCA), REGARDING YOUR 2003 JEEP LIBERTY. NATURALLY, WE WERE SORRY TO LEARN OF THE INCIDENT DESCRIBED TO US DURING THE INITIAL CONTACT. HOWEVER, WE HAVE HAD THE OPPORTUNITY TO REVIEW YOUR CASE AND MUST INFORM YOU THAT WE ARE NOT LED TO BELIEVE THAT THE INCIDENT WAS DUE TO A MANUFACTURING RESPONSIBILITY.) THIS WAS UNACCEPTABLE MY DAUGHTER COULD HAVE CRASHED THE JEEP AND DIED!! WHY WOULD I LIE ABOUT NOT GET A RECALL NOTICE THAT INVOLVES AN AIRBAG IN 2015 BUT I HAD 3 OTHER RECALLS DONE IN 2015 AFTER THE AIRBAG RECALL BUT NO ONE NOTICED IT WASN'T DONE!!!
TAKATA INDLATORS: THE AIR BAG LIGHT COMES ON AFTER STARTING VEHICLE AND NOW IT WILL NOT GO OFF IN MOTION
A RECALL WAS MADE FOR JEEP LIBERTY FOR THE CONTROL ARMS UPPER AND LOWER AND THE BALL JOINTS. I WAS TOLD MY VIN DID NOT HAVE THE RECALL. HOWEVER, OTHERS HAD THE RECALL AND JEEP PAID FOR THE REPAIRS. AFTER THE REPAIRS THE WHEEL HUB WENT BAD, AND A RECALL WAS MADE FOR THAT BUT NOT MY BASIC MODEL. AFTER REPLACING THE WHEEL HUB THE DRIVESHAFT WAS DAMAGED BY ALL THE ISSUES. A RECALL FOR THE SAME VEHICLE WAS MADE FOR A DRIVESHAFT AND AGAIN THE BASS MODEL WAS NOT INCLUDED IN THE RECALL. THIS TIME JEEP SAID THEY WOULD FIX THE DRIVESHAFT AND WHEN IT CAME TIME THEY DENIED IT.
TL* THE CONTACT OWNED A 2003 JEEP LIBERTY. WHILE DRIVING ON A BACK ROAD, THE VEHICLE FLIPPED AND CRASHED AFTER THE CONTACT OVER CORRECTED THE STEERING. THE VEHICLE FLIPPED THREE TIMES. THE CONTACT WAS EJECTED FROM THE VEHICLE AND BECAME TRAPPED UNDERNEATH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS SERIOUSLY INJURED AND HAD TO BE TRANSPORTED TO THE HOSPITAL WITH INJURIES TO THE NECK, BACK, EYES, FACE, AND SKULL. THE CONTACT WAS HOSPITALIZED FOR TWO MONTHS AND IN A COMA FOR THREE WEEKS. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED AND TOWED. THE MANUFACTURER AND THE DEALER WERE NOT CONTACTED. THE CONTACT STATED THAT THE CRASH OCCURRED DUE TO AN UNKNOWN RECALL PERTAINING TO THE AXLE BEING MANUFACTURED TOO SHORT. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
I WAS BACKING OUT OF A PARKING SPACE IN THE QUICK CHEK PARKING LOT AFTER I CAME OUT OF THE STORE TO GO TO WORK AND I HEARD A BIG BANG THUMP. I IMMEDIATELY PUT THE VEHICLE IN PARK AND LOOKED AROUND THINKING MAYBE SOMEONE WAS BEHIND MEBUT THERE WAS NOT. I HAD A FEW GUYS PUSH THE VEHICLE SLOWLY TO ANOTHER PARKING SPACE ABOUT 200 FT AWAY TO STOP THE VEHICLE AND PUT INTO PARK AGAIN. I IMMEDIALTELY CALLED ROADSIDE ASSISTANCE TO COME TO HELP ME AFTER I LOOKED UNDERNEATH THE FRONT RIGHT TIRE TO SEE THAT THE WHEEL WAS NOT ATTACHED TO THE FRONT SUSPENSION UNDER THE VEHICLE. A FLATBED CAME AND TOLD ME THAT I NEEDED A WRECKER TO LIFT AND ALSO DOLLIES TO GET THIS VEHICLE TO THE CLOSEST AUTOMOTIVE FACILITY NEARBY. ONCE THERE THE NEXT DAY THEY INSPECTED IT AND TOLD THAT I NEEDED A LOWER AND UPPER BALL JOINTS AND ALSO CONTROL ARM FOR THIS VEHICLE. I CALLED FCA CHRYSLER JEEP DODGE ABOUT THIS MATTER AND WAS TOLD THAT IF I WAS TO TOW IT TO ONE OF THERE FACILITIES THAT IF THE RECALL ON IT THAT WAS DONE IN 2007 WAS THE SAME PROBLEM THAT THEY WOULD ADDRESS THIS MATTER AND FIX IT FREE OF CHARGE AND IT WOULD BE COVERED FOR THE RECALL FOR THE MOST PART.
THE "AIR BAG" WARNING LIGHT WILL RANDOMLY STAY ON AFTER A KEY ON AND START. IT DOES NOT TURN OFF FOR THAT DURATION OF THE VEHICLE BEING TURNED ON. THE SUSPENSION BALL JOINTS IN FRONT ARE FAILING AGAIN SINCE THE RECALL WAS PERFORMED ONLY 20K MILES AGO. WITH ONLY STREET DRIVING INVOLVED.
WHILE DRIVING ON A FREEWAY AT 65 MPH THE UNOPENED SUNROOF BLEW OFF THE VEHICLE. WEATHER CONDITIONS NORMAL. THE VEHICLE HAD NO BODY DAMAGE
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE SHOOK WHILE DRIVING. THE CONTACT REPLACED THE FRONT PASSENGER SIDE TIRE AND HUBS; HOWEVER, THE ENGINE STILL FELT AS IF IT WOULD FALL OUT OF THE VEHICLE WHILE DRIVING. THE VEHICLE WAS TAKEN TO DEMONTROND CHRYSLER DODGE JEEP RAM (888 I-45, CONROE, TX 77304) WHERE IT WAS DIAGNOSED THAT THE DRIVESHAFT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 190,000. *TT VEHICLE WAS REPAIRED.*JB
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT UPON INSPECTING THE UNDER BODY AND FRAME OF THE VEHICLE CONCERNING THE SUSPENSION, THE CONTACT NOTICED THAT THE REAR CONTROL ARM BRACKET FRACTURED FROM THE DRIVER'S SIDE OF THE FRAME. THERE HAD BEEN EXTENSIVE RUST AND CORROSION ON THE FRAME, THE LOWER CONTROL ARM AND THE ROCKERS PERTAINING TO THE REAR AXLE. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
THIS WEBSIITE IS SHOWING 0 RECALLS FOR MY VEHICLE WHEN ENTERING IN THE VIN#, YET I KNOW THERE WERE AT LEAST 3. SO IS THIS NOT A RELIABLE RESOURCE OR WHAT? I FOUND THE RECALLS DOING A CAR FACTS CHECK, YET THIS GOVERNMENT WEBSITE SAYS THETE ARE NONE.
VEHICLE WILL NOT MOVE IN ANY DIRECTION EXCEPT REVERSE. WE DROVE TO A STORE AND WHEN REVERSING OUT OF PARKING SPOT, THE VEHICLE SEIZED IN REVERSE AND WOULDN'T SHIFT TO DRIVE INITIALLY. WE MANAGED TO DRIVE HOME AND PULLED INTO DRIVEWAY. WHEN WE WENT INTO REVERSE TO ADJUST VEHICLE POSITION, IT WOULDN'T MOVE WHEN WE SHIFTED TO DRIVE. WE HAD TO DRIVE CAR IN REVERSE AROUND OUR LOOP IN ORDER TO PARK CAR. WE JUST HAD TO HAVE CAR TOWED TO REPAIR SHOP AND ARE NOW WAITING TO FIND OUT COST TO REPAIR. I AM READING ABOUT NUMEROUS COMPLAINTS OVER THE COURSE OF YEARS WITH NO RECALLS ESTABLISHED OR OFFERS OF REPAIR. THIS IS UNACCEPTABLE FOR A COMPANY TO BE AWARE OF AN ONGOING ISSUE AND NOT EXTEND REPAIR SOLUTIONS.
ON MAY 28TH, 2018, I WAS DRIVING MY 2003 JEEP LIBERTY TO SEE A FRIEND. I HAD JUST GOTTEN OFF THE HIGHWAY WHEN MY DRIVER SIDE AIRBAG DEPLOYED SPONTANEOUSLY. FORTUNATELY I WAS ONLY GOING 10 MPH AND DID NOT SUFFER MAJOR INJURIES, BUT I WAS CUT UP AND CONCUSSED FROM THE FORCE OF THE AIRBAG. I HAD MY CAR TOWED TO ATLANTIC JEEP CHRYSLER IN EGG HARBOR TWP NJ. THEY TOLD ME I WOULD BE GIVEN A RENTAL CAR AND AN INVESTIGATION WOULD NEED TO BE DONE. I WAITED 6 WEEKS TO GET MY CAR BACK, AS THEY KEPT PUSHING ME WHEN THE INVESTIGATION WOULD FINISH. DURING THIS TIME I WAS UBERING TO MY TWO JOBS, AS THEY NEED PROVIDED A RENTAL CAR. THEY SAID CHRYSLER WOULD COVER THE RENTAL ONCE I GOT MY CAR BACK AND TO PROVIDE RECEIPTS. SEEING HOW THIS COMPANY OPERATES, I KNEW THIS WOULD NOT BE THE CASE. THEY EVENTUALLY DECIDED TO DO NOTHING ABOUT MY CAR. IT WAS A TINY CHIP THAT MADE THE AIRBAG DEPLOY (THEY ADMITTED IT WAS AN ISSUE) BUT THAT THEY WOULD ONLY REPLACE THE CHIP. I WAS LEFT WITH 2.4K IN REPAIRS TO MY CAR. THEY REFUSED TO PAY FOR ANYTHING, EVEN THOUGH IT WAS THEIR CHIP FAILURE THAT MADE THE AIRBAG GO OFF IN THE FIRST PLACE.
ON 8-15-2018, I (DRIVER/OWNER OF A 2003 JEEP LIBERTY SPORT) WAS LEAVING MY PARKING SPOT AT A CONVENIENCE STORE. WHEN I PUT THE VEHICLE IN REVERSE, IT IMMEDIATELY STARTED SPEEDING BACKWARDS. WHEN I APPLIED THE BRAKES WITH ALL THE FORCE I COULD MUSTER, IT FAILED TO STOP THE VEHICLE. THE TIRES WERE SQUEALING & BLACK TIRE MARKS WERE LEFT ON THE PAVEMENT. MY VEHICLE STOPPED WHEN I SLAMMED INTO THE FRONT END OF A PARKED CAR WHICH WAS NEXT TO A GAS PUMP WITH THE DRIVER INSIDE. FORTUNATELY NOBODY WAS HURT. NO POLICE REPORT WAS FILED BUT MY INSURANCE COMPANY WAS CALLED IMMEDIATELY TO REPORT IT. "TAKATA RECALL" I WENT TO THE LOCAL JEEP DEALERSHIP (BLUEBONNET JEEP IN NEW BRAUNFELS,TX.) WITH THE RECALL NOTICE IN HAND. THE EMPLOYEE IN THE DRIVE-UP SERVICE LANE CALLED THE OFFICE TO VERIFY IF PART WAS IN STOCK. IT WAS NOT. SHE MADE AN APPOINTMENT FOR 2 WEEKS FROM THAT DATE. I RETURNED WITH MY VEHICLE ON MY SCHEDULED APPOINTMENT DATE & WAS NOTIFIED BY A DIFFERENT EMPLOYEE THAT PART(S) WERE STILL NOT AVAILABLE & WAS TOLD THAT AN INDIVIDUAL NEEDED TO INSPECT MY VEHICLE FIRST BUT HE DIDN'T KNOW WHEN THE INSPECTOR WOULD BE AVAILABLE TO DO IT. I TOLD THAT EMPLOYEE THAT THEY WEREN'T SERIOUS ABOUT REPLACING THE PART(S) NEEDED. SO I GOT BACK IN MY CAR & DROVE HOME.
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING OUT OF A PARKING LOT, THE LOWER BALL JOINT FAILED AND THE FRONT PASSENGER SIDE WHEEL DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE DEALER (PHILLIPS CHRYSLER JEEP DODGE RAM, 3440 S PINE AVE, OCALA, FL 34471, (352) 732-7577) STATED THAT AN UNKNOWN RECALL REPAIR FOR THE LOWER BALL JOINT HAD ALREADY BEEN COMPLETED BY THE PREVIOUS OWNER. THE CONTACT WAS ORIGINALLY INFORMED BY THE MANUFACTURER'S RECALL CENTER THAT THE VEHICLE WAS COVERED UNDER AN UNKNOWN RECALL. THE CONTACT HAD THE VEHICLE TOWED BACK TO THE DEALER WHERE IT WAS PENDING A REPAIR. THE CONTACT WAS REFERRED TO THE MANUFACTURER, THE FEDERAL TRADE COMMISSION, AND HER STATE ATTORNEY GENERAL'S OFFICE. THE FAILURE MILEAGE WAS 160,000.
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS SERVICED AT TUTTLE-CLICK FORD LINCOLN (40 AUTO CENTER DR., IRVINE, CA 92618, (949) 472-7400) PER NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 117,149.
LOUD TING TING NOISE AND SEVERE POPPING NOISE FROM FRONT LEFT SIDE. DRIVING - TING TING AND UPON ACCELERATION LOUD POPPING THAT JERKS BAD - IT CAN BE FELT
AIR BAG LIGHT KEEPS BLINKING ON AND OFF WHILE STANDING AND DRIVING
TOOK MY LIBERTY TO MY MECHANIC BECAUSE IT STARTED MAKING A HORRIBLE SOUND UP FRONT WHEN EVER I MADE A TURN. UPON INSPECTION MY LOWER BALL JOINTS HAD DISINTEGRATED, CRUMBLED INTO THEIR HANDS. THEY COULD NOT BELIEVE HOW LUCKY I WAS THAT IT DID NOT BREAK WHILE DRIVEN. NOTHING WAS HOLDING IT IN OR TOGETHER. COME TO FIND OUT THERE ARE RECALLS ON BOTH THE UPPER AND LOWER BALL JOINTS. I WAS NEVER NOTIFIED. I HAVE HAD THE LOWERS FIXED AND PAID FOR WITH LIFETIME WARRANTED PARTS. I NEED REIMBURSED FOR THE LOWER $488.27. THE UPPER BALL JOINTS ALSO MUST BE FIXED ON A SEPARATE RECALL THAT I WAS NEVER NOTIFIED OF. DO THESE PEOPLE HAVE ANY IDEA HOW BLOODY AND DEVASTATED AN ACCIDENT WOULD BE WHEN YOUR WHEEL SHEARS OFF AND THERE IS NO STEERING? IT'S CALLED FLIPPING THE FRINGING JEEP OVER!!! NOT ONLY IS IT UNACCEPTABLE THAT I WASN'T NOTIFIED BUT I COULD HAVE KILLED MY FATHER AND OTHERS IN AN ACCIDENT. MY MECHANIC TOLD ME STRAIGHT UP IF I HAD GONE OVER A BUMP OR TURNED I WOULD HAVE WREAKED! I CAN NOT BELIEVE THAT THERE ARE OTHER PEOPLE THAT HAVE HAD ACCIDENTS WITH MORE DAMAGE OR A FULL TOTAL OF THEIRS AND OTHERS ARE NOT BEING REIMBURSED FOR THE ENTIRE DAMAGES. THI FIXED WRONG THE FIRST TIME BY THE DEALER, BEFORE THEIR WREAK. HOW IS THAT NOT THEIR RESPONSIBILITY? THERE IS NO EXCUSE FOR ANY OF THOSE JEEPS OR MINE NOT BEING FIXED. THESE ARE STRAIGHT UP RECALLS SOMETHING IS WRONG WITH THIS, REALLY WRONG.
2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO BROKEN FUEL STRAPS. *LD *JS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 5 MPH, THE DRIVER'S SIDE AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT SUSTAINED MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE CONTACT ALSO MENTIONED THAT THE WINDSHIELD WIPERS FAILED TO OPERATE WHEN ACTIVATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO RESPOND RIGHT AWAY, BUT LATER SENT AN INVESTIGATOR TO INSPECT THE VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO NOTIFY HER OF WHEN THE VEHICLE WOULD BE INSPECTED. THREE WEEKS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V046000 (AIR BAGS) AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT CALLED THE MANUFACTURER AGAIN AND WAS INFORMED THAT THE RECALL REPAIRS WOULD BE FREE OF CHARGE. THE VEHICLE WAS TAKEN TO THE DEALER (CLEAR LAKE CHRYSLER JEEP DODGE (15711 GULF FWY, WEBSTER, TX 77598, 281-481-1000) FOR THE RECALL REPAIRS PER THE MANUFACTURER'S RECOMMENDATION. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
CAR WAS RECALLED FOR AIR BAG COMPUTER. I TOOK THE CAR IN THEY REPLACED THE PART THEY WERE SUPPOSED TO. WHEN I PICKED UP THE CAR THE AIR BAG LIGHT WAS ON. WHEN I WENT BACK IN THEY TOLD ME THAT THEY ONLY REPLACE THE PART AND DON'T TEST IT WHEN DONE BECAUSE CHRYSLER DOES NOT PAY FOR IT. I VERIFIED THIS WITH CRYSLER THIS IS TRUE. MY SAFTY CONCERN IS THAT THEY PUT CARS BACK ON THE ROAD WHERE THEY MAY NOT BE SAFE. DON'T KNOW IF THE AIR BAGS COULD GO OFF ACCIDENTALLY OR IF THEY WORK AT ALL.
2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO AIR BAG WARNING LIGHT ON DASHBOARD NEVER ILLUMINATED UNTIL DEALERSHIP COMPLETED AIR BAG RECALL SERVICE AND THEIR REFUSAL TO DIAGNOSE THE PROBLEM. *M *TR
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE FRONT WHEEL HUBS DETACHED FROM THE VEHICLE DUE TO THE BALL JOINTS FAILING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE BY HER HUSBAND. THE VEHICLE WAS THEN TOWED TO COURTESY CHRYSLER DODGE JEEP RAM (1890 DOGWOOD DR SE, CONYERS, GA) WHERE IT WAS DIAGNOSED THAT THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION) WAS NOT PERFORMED PROPERLY AND NEEDED TO BE REDONE. THE VEHICLE WAS REPAIRED, BUT ADDITIONAL DAMAGES FROM THE WHEEL HUBS FAILING WOULD BE AT THE OWNER'S EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INITIALLY INFORMED THE CONTACT THAT THE RECALL WAS COMPLETED IN 2010; THEREFORE, NO FURTHER ACTION WOULD BE TAKEN. LATER, THE MANUFACTURER INFORMED THE CONTACT THAT THEY WOULD COVER THE RECALL REPAIR COST, BUT ADDITIONAL DAMAGES WOULD NOT BE COVERED. CASE NUMBER: 33684169 WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO FRONT SUSPENSION BALL CORRODES INTO KNUCKLE OF JOINT, IMMOBILIZING TURNING WITHIN THE KNUCKLE - CAUSES BALL WELDED TO BOLT TO BREAK OFF AND STEERING FAILURE. *SMD THE CONSUMER STATED THERE WERE TWO RECALLS FOR THE FAILURE OF BALL JOINTS, BUT THE MANUFACTURER ONE OF THE FAILURES DID NOT APPLY DUE THE SPECIFICATIONS OF HOW THE BALL JOINT FAILED. *JS
GOOD MORNING, I AM TRYING TO FILE A COMPLAINT ABOUT AN ACCIDENT MY SON HAD IN HIS 2003 JEEP LIBERTY. WHILE DRIVING AROUND A CURVE AT A SLOW RATE OF SPEED THE CONTROL ARM ON THE FRONT PASSENGER BROKE CAUSING MY SON TO LOSE CONTROL OF HIS VEHICLE AND SMASH INTO A TREE.RESULTING IN MAJOR DAMAGE TO THE VEHICLE. AND NO BEING WITHOUT A CAR FOR WORK. PLEASE ADVISE.
THE FRONT LIGHTS SHUT OFF DURING THE DRIVING
I HAVE FILLED A REPORT ON MY VEHICLE NOT DEPLOYING AIR BAGS THREE WEEKS AGO. I WAS TO RECIEVE AN EMAIL ASKING FOR PICTURES FROM AN AGENT. HAVE NOT RECIEVED AN EMAIL FROM ANY OF YOUR AGENTS. I HAVE CHECKED ALL MY FOLDRES ON MY COMPUTER FOR AN EMAIL FROM YOU, WITHOUT ANY FINDINGS. PLEASE CONTACT ME WITH THE CASE NUMBER AND AGENT EMAIL, SO I CAN SEND THE PICTURES OF MY VEHICAL. THE ACCIDENT WAS 12/20/2017 AT ABOUT 1500 HRS, HEADING EAST ON HWY 10 AND ACCIDENT ON FERRY STREET. THE VEHICAL IS A 2003 JEEP LIBERTY. THE AIR BAGE DID NOT DEPLOY ON INPACT. YOUR SERVICE IS TRULY NEEDED WITH THIS INVESTIGATION. THANK YOU.
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING 20 MPH, THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT AN IMPACT. THE AIR BAG WARNING INDICATOR ILLUMINATED. THE DRIVER SUSTAINED HAND INJURIES. THE CONTACT WAS SEATED IN THE PASSENGER SEAT AND SUSTAINED FACE INJURIES. NEITHER OCCUPANT RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 160,000.
AIR BAG LIGHT IS ALUMINATING AND CAN HEAR AIR CRACKLING FROM WHICH APPEARS TO BE INSIDE OF THE STEERING WHEEL WHILE DRIVING
2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP WITH OCCUPANT RESTRAINT CONTROL MODULE RECALL REPAIRS. *SMD *JS
2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO AIR BAGS NOT BEING DEPLOYED DURING AN AUTO ACCIDENT AFTER AIRBAG SAFETY RECALL REPAIR. *LD THE CONSUMER STATED NEITHER OF THE AIRBAGS DEPLOYED. THE GRANDCHILD HIT THE WINDSHIELD. *JS
WEDNESDAY DECEMBER 20 2017, MY WIFE AND I WERE DRIVING EAST ON HWY 10 DURING SNOWY CONDITIONS, WHEN WE HIT BLACK ICE AT 50 MPH. THE VEHICLE SPUN 360 AND HIT A GUARD RAIL AT 40-45 MPH. THE AIRBAGS IN THE VEHICLE DID NOT DEPLOY RESULTING MAJOR INJURIES TO MY WIFE (PASSENGER) BROKEN STERNUM AND RIGHT BROKEN TIBIA, WHICH WAS CORRECTED WITH MAJOR SURGERY AND REHABILITATION. THE ROADS WERE SNOWY, TRAFFIC WAS AT 45-50MPH IN A 60 MPH SPEED LIMIT ZONE. THE ACCIDENT HAPPENED ON HWY10 E AND FERRY ST IN ANOKA MINNESOTA. THE JEEP LIBERTY IS TOTALED AND MY WIFE IS SUFFERING FROM INJURIES WOULD HAVE BEEN SEVERE, WOULD THE SAFETY AIRBAGS HAD DEPLOYED AND KEPT MY WIFE FROM MOVING FORWARD INTO THE DASH. *BF *TR
I TOOK MY VEHICLE TO THE DEALERSHIP TO HAVE THE ORC MODULE REPLACED AS PART OF RECALL CAMPAING R06. THE SERVICE WRITER INFORMED ME THAT AFTER R/R OF ORC, THEY HAD TO REPLACE THE FRONT IMPACT SENSORS, WHICH WAS NOT PART OF THE RECALL, AND AFTERWARDS THEY COULD NOT COMMUNICATE WITH THE ORC AND IT WOULD COST ME $100.00 OR SO TO HAVE ISSUE DIAGNOSED. I COULDN'T AFFORD IT AND NOW HAVE NO AIR BAGS. ALSO AFTER LEAVING THE DEALERSHIP I NOTICED THE PASS. SEATBELT IS IN A CONSTANT LOCKED POSITION WHILE THE DRIVERS SIDE SEAT BELT NEVER LOCKS EVEN WHEN BRAKES ARE APPLIED. FCA SAID I WLD NEED TO PAY FOR THE DIAGNOSIS & IF FOUND TO BE RELATED TO THE ORC RECALL FCA WOULD REIMBURSE ME BUT I CAN'T AFFORD THE DIAGNOSIS FEE. SO NOW I HAVE TO DRIVE A VEHICLE WITH NO AIR BAGS AND NO SEAT BELTS. HOW CAN THIS BE CONSIDERED A REMEDY TO A RECALL SITUATION? FCA STATED THAT IT DID SOUND LIKE IT WOULD BE RELATED TO THE ORC RECALL. IF THAT IS THE CASE WHY SHOULD I HAVE TO PAY FOR THE DIAGNOSIS? IT DOESN'T SOUND LIKE TO ME THAT FCA TRULY CARES ABOUT THE SAFETY OF THEIR CUSTOMERS. IS THERE ANYTHING THAT CAN BE DONE TO GET THIS RECTIFIED WITHOUT COST TO THE CUSTOMER? THIS HAPPENED IN MAY OF 2016 & I DIDN'T KNOW I COULD REPORT THE INCIDENT TO ANYONE OR SHOULD EVEN QUESTION IT UNTIL I SPOKE WITH A NEIGHBOR WHO USED TO WORK FOR A DEALERSHIP WHO ADVISED ME TO LOOK INTO THE ISSUE FURTHER AS HE SAID IT DIDN'T SOUND RIGHT TO HIM.
MY MECHANIC GOT STUMPED ON SOME SUSPENSION PROBLEMS, AND LOOKED ONLINE FOR SIMILAR ISSUES. WHAT HE CAME ACROSS WAS ARTICLES BY CONSUMER REPORTS AND AUTO TRADER ABOUT RECALLS WITH JEEP LIBERTYS FROM 2003 TO 2005 THAT WILL HAVE REAR SUSPENSION, SPECIFICALLY REAR LOWER CONTROL ARMS PROBLEMS, RESULTING IN THE TIRES LOOSENING OR EVEN BREAK AWAY FROM THE VEHICLE. I AM NOT A MECHANIC, BUT WHAT I HAVE READ FITS THE DESCRIPTION OF WHAT MY JEEP IS DOING, AND THE AREA OF CONCERN EXPRESSED BY MY MECHANIC. EVEN WHEN THE JEEP HAS NOT BEEN RECALLED FOR THIS, "OFFICIALLY" I WOULD LIKE IT LOOKED INTO AS THE PROBLEM FITS THE RECALL DESCRIPTION AND MODEL YEARS. WHEN I AM DRIVING IT, IT INTERMITTENTLY SHAKES FROM THE BACKEND, LITTLE FISH TAIL MOTIONS. IT HAPPENS AT MOST SPEEDS, BUT MORE NOTICEABLE WHEN ABOVE MAYBE 25MPH. (ALTHOUGH IT DOES IT AT SLOWER SPEEDS AS WELL) IT IS NERVE RACKING, AND NOTICEABLE FROM PASSENGERS AS WELL, AS TWICE I'VE BEEN ASKED BY PASSENGERS, "WHATS WRONG WITH YOUR JEEP?" BELOW ON THIS PAGE IT IS ASKING ME FOR A DATE OF "WHEN DID THIS HAPPEN?". THAT I DON'T KNOW, ITS NOT SOMETHING THAT HAPPENED OVERNIGHT, ITS BEEN STEADILY CREEPING UP, GETTING WORSE. MY MECHANIC MADE MENTION OF IT A FEW MONTHS AGO. I HAVE HAD NO LUCK HAVING THIS LISTED AS A RECALL, DESPITE WHAT I MENTIONED PREVIOUSLY THAT THE PROBLEM FITS THE DESCRIPTION AND WHATS HAPPENING. I DECIDED TO FILL THIS OUT TO SEE IF ANYTHING ELSE COULD BE FOUND OR DONE WITH THE RECALL. THANK YOU
TAKATA RECALL I AM STEADILY BURNING THROUGH FRONT DRIVE SHAFT ASSEMBLIES WHERE IT GOES INTO THE TRANSFER CASE. THE BEARING HEAD KEEPS FAILING BY THROWING THE BEARINGS THROUGH THE ASSEMBLY, I HAVE OWED THE VEHICLE FOR 2 YEARS AND HAVE REPLACED IT TWICE WITH THE SAME PARTS FAILING. THE PART SEEMS TO JUST GO WITH NO WARNING AND WHEN THE ASSEMBLY COMES APART IT WOULD LEAVE THE FRONT SHAFT SPINNING SINCE THE JEEP HAS FULL TIME LOCKED HUBS WHICH COULD CAUSE IT TO GO THROUGH THE FLOORBOARD OR SEND BULLET TYPE PROJECTILES THROUGH THE ASSEMBLY METAL WHICH COULD DAMAGE OTHER COMPONENTS
TAKATA RECALL I AM ON MY SECOND REAR GEAR IN MY FREEDOM EDITION WITH THE LIMITED SLIP DIFFERENTIAL. THEY SEEM TO START WHINNYING AROUND120,000 MILES THE DIFFERENTIAL BEARINGS START TO ABNORMALITY WEAR CAUSING THE RING AND PINION TO WEAR PREMATURELY WHICH CAUSE THE GEARING TO SLIP WEARING THE TEETH IT'S A VERY COSTLY FIX AT 1,000 JUST FOR THAT TYPE OF SPECIAL REAR END THE DANGER OF IT IS THE TEETH COULD PERMANENTLY SLIP ON TAKE OFF CAUSING THE FLOWING VEHICLE TO REAR YOU WHICH COULD ALLOW ANOTHER SERIOUS PROBLEM OF THE LIBERTYS NOT HAVING PROPER REAR PROTECTION ON LOW SPEED IMPACT WHICH COULD CAUSE FIRE
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT NOTICED THAT THE REAR FRAME WAS SEVERELY CORRODED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). GRAVA CHRYSLER DODGE JEEP RAM IN MEDFORD, MASSACHUSETTS COULD NOT REPAIR THE RECALL DUE TO SIGNIFICANT CORROSION. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE CONTACT WITH CASE NUMBER: 32850667. THE FAILURE MILEAGE WAS APPROXIMATELY 141,000. *TT
2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO OCCUPANT RESTRAINT CONTROL MODULE SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS TAKEN INTO HAVE THE REPAIRS COMPLETED, BUT THE DEALER WAS UNAWARE WHICH MODULE WAS NEEDED FOR THE REPLACEMENT. THE DEALER CHARGED A FEE TO DIAGNOSE THE FAILURE. THE CONSUMER DECLINED. UPDATED 10/03/2017*JS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING 5 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE FRONT DRIVER'S AREA. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE BALL BEARING SNAPPED AND THE WHEEL BEARING WAS APPROXIMATELY 90% DETACHED. THE VEHICLE WAS TOWED TO THE GARAGE AND WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FAILURE PROGRESSING WITH THE UPPER AND LOWER BALL JOINTS. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED BY AN INDEPENDENT MECHANIC OR DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THEIR VEHICLE WAS PREVIOUSLY INCLUDED IN AN UNKNOWN RECALL FOR THE AIR BAGS. PRIOR TO RECEIVING THE REPAIR, THE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT STATED THAT THE AIR BAGS WERE REPLACED; HOWEVER, DUE TO THE DEPLOYMENT, THE SEAT BELT WARNING INDICATOR WAS CURRENTLY ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE ED VOYLES CHRYSLER JEEP DEALER IN MARIETTA, GA WHERE IT WAS DIAGNOSED THAT THE SEAT BELT PRETENSIONER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 280,000.
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE THE VEHICLE WAS STATIONARY, THE PASSENGER AND DRIVER'S SIDE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT SUSTAINED A CHEMICAL BURN AND AN ABRASION TO THE LEFT ARM, FROM THE WRIST DOWN TO THE ELBOW. MEDICAL ATTENTION WAS REQUIRED. THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) BY MEDICAL STAFF. AN UNKNOWN CHRYSLER DEALER LOCATED IN MICHIGAN (RECALL DEPARTMENT) WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE CONTACT WOULD HAVE TO PAY TO REPLACE THE AIR BAGS, AND THAT ONLY THE ROC MODULE SHOULD BE REPLACED UNDER THE RECALL. THE CONTACT'S INSURANCE COMPANY STATED THAT THE REPAIR WOULD NOT BE COVERED BECAUSE THE VEHICLE WAS UNDER RECALL. THE FAILURE MILEAGE WAS 140,000.
MY FRONT BALL JOINTS ARE ABOUT TO FALL APART, I WAS TOLD I WAS LUCKY I HAVEN'T HAD A BAD ACCIDENT. I HAD TO PAY TO REPLACE FRONT DRIVERS SIDE ARM AND BALL JOINT. RIGHT HASN'T BEEN DONE YET BECAUSE I COULDN'T AFFORD BOTH, DRIVERS SIDE WAS $506. THEN WAS TOLD THERE ARE SEVERAL RECALLS ON THIS PROBLEM THAT I WASN'T TOLD ABOUT. I'M SCARED TO KEEP DRIVING AND CAN'T SEEM TO GET ANYONE TO CONTACT ME.
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING 7 MPH, THE PASSENGER AND DRIVER SIDE AIR BAGS DEPLOYED INADVERTENTLY WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT SUSTAINED SWELLING ON THE RIGHT HAND FROM THE WRIST TO THE FINGERS, AND THE LEFT HAND PINKY FINGER WAS SWOLLEN AND HAD BRUISES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AT 800-992-1997 AND STATED THAT THEY WOULD SEND SOMEONE TO INSPECT THE VEHICLE. THE FOLLOWING DAY, THE CONTACT RECEIVED AN EMAIL STATING THAT THERE HAD BEEN AN OPEN RECALL SINCE FEBRUARY OF 2015 AND THAT THE MANUFACTURER WOULD NOT BE ABLE TO ASSIST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 32023801. THE FAILURE MILEAGE WAS APPROXIMATELY 169,000.
CPSC: 2003 JEEP LIBERTY STRUCK A TREE HEAD ON AND THE AIRBAGS NEVER DEPLOYED. THE VEHICLE WAS INSPECTED AND HAD A CLEAN AND CLEAR CAR FAX OF NO PRIOR DAMAGE HISTORY. *BF UPDATED 06/13/2017*JS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BILLION AUTO (5910 S LOUISE AVE, SIOUX FALLS, SD 57108) WHERE THE CONTACT WAS ADVISED THAT HE WOULD HAVE TO PAY FOR THE REPAIR, AND THE VEHICLE WOULD NOT BE REPAIRED WHILE THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2003 Jeep Liberty → · Every Liberty year → · How the figures are calculated →