Page 27 of 28 · complaints 1,301–1,350 of 1,352

2003 Jeep Liberty complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Seat Belts › Rear/Other
Filed Jan 28, 20046,000 milesOH

REAR DRIVER'S SIDE SEAT BELT RELEASED WITHOUT TOUCHING THE BUCKLE. *AK

Service Brakes, HydraulicCrash
Filed Jan 28, 200419,000 milesOR

WHILE DRIVING ON SNOW AND ICE AT 15 MPH CONSUMER CAME TO AN INTERSECTION AND APPLIED THE BRAKES. HOWEVER, BRAKES LOCKED UP, SENDING THE VEHICLE THROUGH AN INTERSECTION AND INTO A FIELD. ALSO, BRAKES LOCKED UP ON ANOTHER OCCASION, SENDING THE VEHICLE THROUGH ANOTHER INTERSECTION. *AK

Power Train › Automatic Transmission
Filed Jan 20, 2004500 milesNY

2003 JEEP LIBERTY LTD. CAR VIBRATED AT SPEEDS OF 55MPH AND ABOVE. FOX DEALER, AUBURN NY WAS GREAT, DAIMLER-CHRYSLER WAS NOT. CHANGED ALL 4 TIRES AND 3 WHEELS WHICH DIDN'T FIX. CHRYSLER CLOSED CASE "WITHIN MFG SPECS...". DEALER CONTINUED TO TRY TO FIX AT THEIR EXPENSE. BALANCED BOTH DRIVESHAFTS WHICH WERE OUT OF BALANCE. STILL VIBRATED. MOVED ALIGNMENT OF SPLINE/DIFFERENTIAL. DIDN'T FIX. FINALLY, DAIMLER-CHRYSLER REGIONAL SVC MGR OFFERED A SWAP FOR A NEW CAR, BUT WITH ME PAYING MILEAGE OVER 8K. NY LEMON LAW ALLOWS 12K WITHOUT MILEAGE FEE. I INITIATED LEMON LAW PROCEEDURE. THE DAY BEFORE ARBITRATION DAIMLER-CHRYSLER LEGAL REPS OFFERED SAME TERMS I'D HAVE WON IN ARBITRATION. GOT RID OF LIBERTY AT 11900 MILES. LEASED A GRAND CHEROKEE. THE VERDICT IS STILL UNDER CONSIDERATION ON THIS CAR.*AK

Power Train
Filed Jan 15, 20047,654 milesOK

TRANSMISSION IS LEAKING,BRAKES SQUEAL WHEN YOU ARE BACKING UP. THEY SAY IT IS FROM DEW. IT'S IN THE GARAGE AT NIGHT. THE STEERING IS MY MAIN CONCERN.IT PULLS SO HARD TO THE RIGHT. IT'S AN ACCIDENT WAITING TO HAPPEN.

Suspension
Filed Jan 12, 200430,125 milesCA

THE LEFT FRONT BALL JOINT FELL TO THE GROUND WHILE DRIVING AND WITHOUT WARNING. *AK THE LEFT BALL JOINT BROKE ALLOWING THE SUSPENSION ARM TO COLLAPSE IN WHEEL. * CB *JB

Equipment › Appliance › Air Conditioner
Filed Jan 12, 20041,000 milesCA

2003 JEEP LIBERTY 4 WHEEL DRIVE. AIR CONDITIONER SMELLS INSIDE OF VEHICLE OF MILDEW. HAD VEHICLE SERVICED 4 PREVIOUS OCCASIONS BY DEALER CENTRAL VALLEY. 5TH TIME HAD SERVICED DEALER TO REPLACE AIR CONDITION UNIT. ODOR WAS NOTICED A FEW MONTHS AFTER PURCHASE. *LA

Suspension
Filed Jan 7, 2004TN

VEHICLE PULLS TO THE RIGHT AT ALL TIMES ON ANY ROAD SURFACE. VEHICLE HAS BEEN TAKEN TO DEALER 4 TIMES SINCE DATE OF PURCHASE (AUGUST 2003) WITH NO RESOLUTION. ALIGNMENT HAS BEEN CHECK EVERY TIME. DEALER CLAIMS TO HAVE ADJUSTED THE ALIGNMENT MORE TO THE LEFT IN ORDER TO COMPENSATE THE VEHICLE'S PULL TO THE RIGHT, BUT THE PROBLEM STILL EXISTS. THE DEALER RODE IN THE VEHICLE AND OBSERVED THE PROBLEM. THE DEALER STATED THAT OLDER MODEL JEEP LIBERTYS TEND TO DRIVE TO THE RIGHT, EVEN WHEN ALIGNED PROPERLY. (THIS VEHICLE WAS MANUFACTURED IN JULY 2002). THIS VEHICLE IS DIFFICULT TO DRIVE BECAUSE I MUST CONSTANTLY PULL THE STEERING TO THE LEFT IN ORDER TO STAY ON THE ROAD, AND I FEEL THAT I COULD LOSE CONTROL VERY EASILY.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Jan 4, 200417,984 milesOR

I HAVE A 2003 JEEP LIBERTY LIMITED WITH 4 WHEEL ANTI-LOCK DISC BRAKES. THEY HAVE PERFORMED AS DESIGNED ON SNOW AND ICE UNTIL TODAY WHEN THEY DID LOCK UP AND WOULD NOT RELEASE. I WAS DRIVING ON A HILL WITH 4 WHEEL DRIVE ENGAGED, BRAKED AND THEY LOCKED. HARDER PRESSURE WOULD NOT GET THEM TO PULSATE AND RELEASE/LOCK/RELEASE AS DESIGNED. I SKIDDED THROUGH A STOP SIGN AND OFF THE ROAD AND ONLY REGAINED CONTROL BY ACCELERATING OUT OF THE SKID. NO DAMAGE OR INJURY. *LA

Suspension › Front
Filed Dec 19, 20035,000 milesMD

I HAVE A 2002 JEEP LIBERTY. I AM HAVING A BALL JOINT PROBLEM WITH MY JEEP BY DAIMLER CHRYSLER SIMILAR TO THE DODGE. I PURCHASED MY JEEP (NEW) IN JANUARY OF 2003.I BEGAN HEARING A "SCRUBBING" NOISE FROM THE FRONT OF MY VEHICLE IN APPROX APRIL 2003. I TOOK IT TO A DEALER NEAR MAXWELL AFB, ALABAMA; THEY STATED THAT BECAUSE OF RECENT RAIN SOMETHING MAY HAVE BEEN WET/ MOIST. I CONTINUED WITH MY TRIP BACK TO DC. I DIDN'T REALLY NOTICE THE NOISE ANYMORE. APPROX MIDDLE OCTOBER I HAD A FLAT TIRE (FRONT PASSENGER). IT WAS REPLACED BY AAA CONTRACTOR & FIXED BY A TIRE DEALER. WHEN I INQUIRED WHAT WENT WRONG, THEY DIDN'T/COULDN'T FIND ANYTHING. ON OCTOBER 31, 2003 I TOOK MY TRUCK TO BE SERVICED AT A ALEXANDRIA, VIRGINIA JEEP DEALER FOR A 22,000 MILE SERVICE (PREVENTATIVE CARE). SO I DISHED OUT APPROX 270.00 FOR THIS SERVICE. TWO DAYS LATER I NOTICED A "SCRUBBING" NOISE AGAIN. THIS TIME IT WAS LOUDER AND WAS HORRIBLE! I VISITED THE VA JEEP DEALER FURIOUS THAT THEY JUST SERVICED MY TRUCK & I STARTED HEARING THE NOISE. I WAS TOLD THAT MY FRONT BALL JOINT NEEDED TO BE REPLACED, IT JUST WAS A BAD PART AND IT WAS COVERED UNDER WARRANTY. I RECEIVED A CALL THE NEXT DAY THAT THE PART WAS IN BUT WASN'T ABLE TO BRING IT IN UNTIL TWO APPROX WEEKS LATER. THE SERVICE TECH ASSURED MY THE TRUCK WAS SAFE TO DRIVE BUT TRY TO GET THE PART REPLACED SOON. I BEGAN TO NOTICE THE TRUCK PULLING TO THE RIGHT & STEERING WHEEL VIOLENTLY SHAKING. THE DEALER DON'T PROVIDE LOANER CARS AND I WORK ON MILITARY BASE, I STI

Engine and Engine Cooling › Engine
Filed Dec 19, 200314,000 milesCA

WHILE DRIVING VEHICLE STALLED. SINCE PURCHASING VEHICLE IN DECEMBER 3, 2003 HAD VEHICLE FOR SERVICE FIVE TIMES. DEALER INDICATED THERE WAS NOTHING WRONG WITH THE VEHICLE. *AK

Suspension
Filed Dec 10, 2003CA

VEHICLE'S LEFT BALL JOINT BROKE AND THE SUSPENSION ARM COLLAPSED. *MR *SC *JB

Air Bags › FrontalCrash3 injured
Filed Dec 6, 200312,500 milesNY

2 CAR ACCIDENTS WHERE ANOTHER CAR HYDRO-PLANED INTO FRONT DRIVER SIDE CORNER OF MY 2003 JEEP LIBERTY. THE AIRBAGS DID NOT DEPLOY. THE VEHICLE THEN WAS FORCED OFF THE ROAD AT A 90 DEGREE ANGLE AND WE WENT OFF THE ROAD DOWN A SLOPE ABOUT 20-30 FEET UNTIL WE HIT AN EMBANKMENT. MY SEAT BELT DID NOT HOLD ME AND I HIT THE REAR VIEW MIRROR. I SUFFERED A CONCUSSION WITH 1/2 HOUR OF MEMORY LOSS AND A WOUND TO MY HEAD THAT REQUIRED STAPLES TO CLOSE. THE CAR WAS REGISTERED A TOTAL LOSS BY THE OTHER DRIVERS INSURANCE COMPANY... ELECTRIC INSURANCE COMPANY CLAIM # 2003081105302. *LA

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Nov 29, 2003OH

JEEP LIBERTY FAILED TO STOP, BRAKES LOCKED UP AND CAUSED SKID INTO REAREND OF ANOTHER VEHICLE.*AK

Engine and Engine Cooling › Engine
Filed Nov 24, 200325 milesTX

WHILE DRIVING AT ANY SPEED, THE VEHICLE CONSTANTLY PULLED TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE HAS BEEN TO THE DEALER THREE TIMES FOR THE SAME PROBLEM. THE VEHICLE WAS ALSO LEAKING OIL FROM THE OIL PAN. THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE VEHICLE'S PULLING. *JB

Suspension › Front › Control Arm › Lower Ball Joint
Filed Nov 22, 20031,000 milesNY

I OWN A 2003 JEEP LIBERTY. I RECEIVED A RECALL NOTICE IN THE MAIL FROM JEEP AND EVEN CONTACTED THEM SINCE I WAS EXPERIENCING PROBLEMS BEFORE THE RECALL WAS ISSUED. THE PROBLEM I AM EXPERIENCING IS THAT WHEN I BRAKE I FEEL MOVEMENT IN THE FRONT END. BEFORE THE RECALL I BROUGHT IT IN AND THEY SAID THERE WERE NO REPORTS OF THIS PROBLEM WHICH THE SERVICE AREA CALLED A BUMP STOP. WHEN I BROUGHT THE VEHICLE IN THEY SAID THERE WERE NO OPEN RECALLS ON MY JEEP EVEN THOUGH I RECEIVED THE NOTICE, AND WAS EXPERIENCING PROBLEMS. I FEEL UNSAFE KNOWING THAT A RECALL WAS ISSUED AND THAT THE DEALERSHIP HAS NO RECORD OF THE RECALL AND THAT I DRIVING A CAR WITH A POTENTIAL FOR DISASTER. CAN SOMEONE PLEASE HELP ME WITH THIS ISSUE? THANK YOU IN ADVANCE, SEAN SIEGEL. *LA

Suspension › Front › Control Arm › Upper Ball Joint
Filed Nov 19, 200326,000 milesMD

WHILE MAKING U-TURN AT AN INTERSECTION FRONT BALL JOINTS SNAPPED, SEPARATING FROM THE VEHICLE. VEHICLE WAS TOWED TO THE DEALER, WHO WAS REPAIRING THE PROBLEM.*AK PHONE INTERVIEW UPDATE (OCT 5, 05): THE CONSUMER SAID THAT HE HAD RECEIVED A RECALL NOTICE TWO MONTHS AFTER HE FILED THE COMPLAINT.

Power Train › Automatic Transmission
Filed Nov 13, 2003MO

TRANSMISSION IS MAKING CLANKING VIBRATION/NOISE WHEN SLOWING TO A STOP. THE VEHICLE IS NOT EVEN 1 YEAR OLD AND HAS BEEN TO TWO DIFFERENT DEALERS FOR RESOLUTION. PROBLEM STILL PRESENT. *LA

Service Brakes, HydraulicCrash
Filed Nov 10, 2003OH

BRAKES FAILED ON 2003 JEEP LIBERTY AND CAR RAN INTO HOME. *AK

Suspension › FrontCrash1 injured
Filed Nov 10, 20035,900 milesNY

LOSS OF CONTROL OF 2003 JEEP LIBERTY RESULTING IN ACCIDENT AND PERSONAL INJURY. DRIVING CAR ON PARKWAY. GENTLY STEPPED ON BRAKES, CAR PULLED SHARPLY TO THE RIGHT. TOOK FOOT OFF BRAKE AND REAPPLIED, CAR PULLED SHARPLY OUT OF CONTROL AND TO THE LEFT INTO CENTER HIGHWAY DIVIDE. COULD NOT PULL CAR OFF CENTER DIVIDE AS CAR SKIDDED TO A STOP. NO OTHER CARS INVOLVED. DAMAGE TO CAR AND INJURIES REPORTED TO POLICE. CONTACTED JEEP, THEY ARE SENDING AN INVESTIGATOR OVER. HAVE NOT HEARD ANYTHING SINCE. *AK

Suspension
Filed Nov 6, 2003500 milesMA

STREERING WHEEL VIBRATION AT SPEEDS 58-70MPH. *AK

Unknown or Other
Filed Oct 27, 20037,500 milesCO

WHEN CHANGING A FRONT TIRE ON MY 2003 JEEP LIBERTY LIMITED, I DISCOVERED THAT THE JACK DOES NOT COMPLETELY SEAT INTO THE NOTCH ON THE BODY WELD SEAM. THE EDGES OF THE NOTCH ARE SLOPED. THE WIDTH OF THE JACK ALLOWS IT TO ONLY GO ABOUT HALF WAY INTO THE NOTCH. *AK AFTER JACKING UP MY LIBERTY AND BEGINNING TO CHANGE THE TIRE, THE JACK SLIPPED. NO DAMAGE OR INJURY RESULTED, BUT THIS COULD CAUSE PROBLEMS. THE LOCAL JEEP DEALER'S SOLUTION WAS TO GRIND OUT THE NOTCH. I DON'T KNOW IF THIS PROBLEM IS LIMITED TO MY LIBERTY OR IF THE DEALER REPORTED THIS TO JEEP.

Service Brakes, Hydraulic
Filed Oct 15, 20037,000 milesAL

WHEN REVERSING OUT OF THE DRIVEWAY AT VARIOUS SPEEDS BRAKES WOULD MAKE A LOUD METAL GRINDING NOISE WHEN THE CONSUMER DEPRESSED THE BRAKE PEDAL. HAD TAKEN VEHICLE TO DEALERSHIP, BUT THE PROBLEM HAD NOT BEEN RESOLVED. *AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Sep 29, 20039,000 milesCA

ONLY 9000 MILES ON VEHICLE. LEFT UPPER BALL JOINT IS WORN AND MAKING NOISE. RIGHT UPPER BALL JOINT IS ALSO SHOWING SIGNS OR WEAR. NOTICE: NO SERVICEABILITY OF BALL JOINTS. THERE ARE NO GREASE FITTINGS ON UPPER OR LOWER BALL JOINTS.

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Sep 22, 20034,000 milesWA

THE TRANSMISSION IS LEAKING AND THE CAR HAS ONLY 4,000 MILES ON IT. ALSO, THE REAR WHEELS ARE MAKING A LOUD SQUEAL WHEN DRIVING THE CAR FOR THE FIRST TIME OF THE DAY. DEALER SAID WHEEL NOISE IS DUE TO A NEEDED REBUILD OF DISC BRAKES AND THE MANUFACTURER IS AWARE OF THE PROBLEM. I AM ON A WAITING LIST TO GET MY BRAKES FIXED. HOWEVER, THE TRANNY SHOULD NOT BE LEAKING AT ONLY 4,000 MILES. *JB

Equipment › Appliance › Air Conditioner
Filed Sep 12, 2003995 milesLA

ON 5-6-03 I PURCHASED A 2003 JEEP LIBERTY. ON 5-29-03 I TOOK THE VEHICLE TO THE SHOP FOR THE FIRST TIME(995 MILES) FOR A POSSIBLE MISSING IN THE ENGINE. TECH FOUND THE A/C OVERFULL BUT NO MISS IN THE ENGINE. THE A/C WAS DISCHARGED AND RECHARGED TO THE PROPER LEVEL. THIS DID NOT CORRECT THE PROBLEM. EVERY 8 TO 10 SECONDS THE ENGINE SURGES( WHAT FEELS LIKE A MISS) AND MORE FREQUENT WITH HIGHER RPMS. THE SECOND SHOP VISIT WAS AT 1,420 MILES WITH SAME PROBLEM. NO FIX! THE THIRD SHOP VISIT WAS AT 1,941 MILES WITH SAME PROBLEM. NO FIX! THE FOURTH SHOP VISIT WAS AT 2,089 MILES WITH SAME PROBLEM. NO FIX! THE FIFTH SHOP VISIT WAS AT 2273 MILES WITH SAME PROBLEM. NO FIX! ON THE FIFTH VISIT A CHRYS. SERVICE REP.(JIM DUPREE) KEPT VEHICLE FOR TWO DAYS. FOUND THE PRESSURE IN THE A/C IS GOING FROM 140PSI TO 180PSI IN LESS THAN A SECOND WHICH IS WHAT CAUSES THE JERK(MISS) IN THE ENGINE. CAUSE: A SENSOR THAT CONTROLS THE A/C COMPRESSOR. THIS COULD POSSIBLY BE CAUSING THE VERY LOW GAS MILEAGE(17MPH ON THE HIGHWAY). AS OF 9-12-03 I HAVE NOT BEEN INFORMED OF A FIX. I WAS ADVISED BY THE CHRYS. CUST. SERVICE PHONE LINE THE MATTER HAD BEEN TURNED OVER TO THE DIST. MANAGER MATT WITTERS AND HE HAS MADE HIS OFFER OF A TRADE TO A DIFFERENT TYPE VEHICLE. I HAVE NEVER SPOKE TO HIM IN PERSON OR BY PHONE. IN THE PAST SEVERAL WEEKS I HAVE BEEN TRYING TO FIND OUT WHAT CHRYS. IS DOING TO FIND A FIX BUT I HAVE BEEN UNSUCCESSFUL. NUMEROUS ATTEMPTS TO CONTACT MR. WITTERS HAS FAILED. I WAS ALSO INFORM MR. WITTERS

Power Train › Automatic Transmission
Filed Sep 10, 200375 milesMD

VEHICLE OPERATES PROPERLY THROUGH 3RD GEAR PRIOR TO THE TORQUE CONVERTER CLUTCH ENGAGING. ONCE THE TORQUE CONVERTER CLUTCH ENGAGES, THERE IS A NOTICEABLE SLIPPING. THIS IS EVIDENT AT/AND ABOVE 50 MPH, BOTH ON 3RD GEAR (WITH OD OFF) AND ON 4TH GEAR (WITH OD ON.) THE SLIPPING IS NOT INTERMITTENT; IT OCCURS ONCE THE VEHICLE IS HOT, AND WHEN THERE IS A INCREASE IN ENGINE LOAD, SUCH AS WHEN GOING UP HILLS (LONG GRADE) OR WHEN THE THROTTLE PRESSURE IS INCREASED. IT IS ALSO MOST NOTICEABLE WITH THE AIR CONDITIONING ON. THE SLIP STOPS (OR AT LEAST I DO NOT FEEL IT) ONCE THE TCC DISENGAGES. *JB

Air Bags › FrontalCrash1 injured
Filed Sep 2, 20037,158 milesPA

WHILE TRAVELING AT 45 MPH, ANOTHER VEHICLE HIT THE CONSUMER'S VEHICLE HEAD ON AND NONE OF THE AIRBAGS DEPLOYED. *AK *SCC *JB

Power Train › Automatic Transmission
Filed Sep 2, 2003PA

TRANSMISSION IS MAKING CLUNKING NOISE WHEN SHIFTING FROM PARK, DEALER SAID ALL ARE LIKE THIS. *AK

Wheels › Lugs/Nuts/Bolts/Studs
Filed Aug 29, 2003PA

DISCOVERED THAT LUGS ON THE REAR PASSENGER SIDE WHEEL WAS NOT ON PROPERLY. IT WAS NOT ON ALL THE WAY. *AK

Air Bags › FrontalCrash1 injured
Filed Aug 28, 2003FL

CONSUMER STATES WHILE STOPPING VEHICLE ENCOUNTERED A HEAD ON CRASH. UPON IMPACT, AIR BAGS TO DEPLOYED, IGNITING CONSUMER'S CLOTHS ON FIRE. CONSUMER SUSTAINED SECOND AND THIRD DEGREE BURNS TO CHEST AREA. *AK

Engine and Engine Cooling › Engine
Filed Aug 7, 200311,800 milesNJ

WHILE DRIVING VEHICLE STALLS OUT WITHOUT WARNING, MOSTLY WHEN SLOWING DOWN OR COMING TO A COMPLETE STOP. CONTACTED CHRYSLER ROAD SIDE ASSISTANCE AND VEHICLE WAS TOWED TO THE DEALERSHIP WHERE THEY WERE UNABLE TO GET DUPLICATE THE PROBLEM. THE CONSUMER FELT THE DEALERSHIP WAS RESPONSIBLE FOR THE PROBLEM. *AK *CB *JB

Electrical SystemFire
Filed Aug 7, 2003AZ

WE WERE AWOKEN AT 3 IN THE MORNING TO THE CAR ON FIRE. ONE OF THE OFFICERS WHO WE SPOKE WITH IS VERY DETERMINED THAT THE FIRE STARTED IN THE ENGINE WITH THE ELECTRICAL. *PH

Electrical System › Ignition
Filed Aug 1, 2003800 milesPA

WHILE EXITING RED LIGHT THE CONSUMER VEHICLE OIL LIGHT CAME ON, THEN ALL THE LIGHTS ON THE DASH CAME ON. POWER STEERING WENT OUT AND ALL CONTROLS. ALL POWER OFF. CAR WOULD START BRIEFLY AND CUT OFF. CAR WAS TOTALED. DEALER NOTIFIED. *AK *CB

Suspension › Front › Control Arm › Lower Ball Joint
Filed Jul 25, 20038,500 milesNY

FRONT BALL JOINTS CLUNKING ON 5 MONTH OLD (8,000 MILES) JEEP LIBERTY RENEGADE. VEHICLE IS STOCK (NO LIFT KIT OR OVER SIZED TIRES) AND HASN'T BEEN OFF ROAD MORE THAN TWICE IN LIGHT DIRT TRAILS. I'VE READ THAT THE DODGE DURANGO AND OTHER LIBERTY'S HAVE SIMILAR BALL JOINT FAILURES AND AM LOOKING FOR AN IMPROVED DESIGN OR FIX FROM JEEP.*AK

Power Train › Automatic Transmission
Filed Jul 22, 2003700 milesNJ

LURCH FROM SECOND TO FIRST WHEN SLOWING TO A STOP. 2003 JEEP LIBERTY AUTO TRANSMISSION

Power Train › Driveline › Driveshaft
Filed Jun 26, 2003NJ

THERE IS A HUMMING NOISE COMING FROM THE TRUCK WHEN REACHING 60MPH ALSO THE JEEP VIBRATES AT THAT SPEED. I HAVE TAKEN IT TO WARNOCK IN CEDAR KNOLLS AFTER SPENDING MORE THAN 3 DAYS BACK AND FORTH THEY ADVISED IT WAS THE DRIVESHAFT, LEFT THE JEEP WITH WARNOCK ONLY TO FIND OUT THAT THE CONDITION IS UNDER INVESTIGATION, SO THE TRUCK IS NOT FIXED AND I CAN'T TAKE IT MORE THAN 60MPH..*AK

Power Train › Manual Transmission
Filed Jun 17, 20032,500 milesCA

VEHICLE EXPERIENCED ACCELERATION SURGES. *MR THE SURGING OCCURRED AT RANDOM TIMES ABOVE 25 MPH. THE ACCELERATION SURGE ALSO OCCURRED WITH THE CRUISE CONTROL ENGAGED. ALSO THE MANUAL TRANSMISSION WOULD NOT SHIFT INTO FOURTH GEAR AT HIGHWAY SPEEDS. IF A SHIFT WAS MISSED, THE TRANSMISSION WINDED UP BUT NO POWER WAS TRANSFERRED TO THE WHEELS. WITH THE CLUTCH ENGAGED, THE TRANSMISSION COULD NOT BE PUT INTO GEAR UNTIL THE TRANSMISSION WINDED DOWN. *TT *JB

Vehicle Speed Control › Cables
Filed Jun 9, 2003403 milesMI

WHEN THE VEHICLE WAS PUT IN DRIVE THE VEHICLE ACCELERATED WITHOUT WARNING WHICH CAUSED MINOR DAMAGE TO THE VEHICLE. *NLM DEALER FOUND ACCELERATOR PEDAL WAS LOOSE AND WITHOUT PRESSURE. DEALER REFASTEN LOOSE THROTTLE CABLE. *TT

Power Train › Driveline
Filed Jun 3, 200364 milesMA

NEW 2003 JEEP LIBERTY WITH 64 ODOMETER MILES HAS EXTREME VIBRATION WHEN DRIVING BETWEEN 45-55 MPH. THE DEALERSHIP REPLACED THE FRONT AND REAR DRIVESHAFTS, BUT THIS DID NOT CORRECT THE PROBLEM. I HAVE BEEN WITHOUT MY NEW VEHICLE FOR 5 BUSINESS DAYS. *NLM

Power Train › Axle Assembly
Filed May 23, 20033,000 milesWI

2003 JEEP LIBERTY SPORT (4X4) VIBRATES EXCESSIVELY BETWEEN 45-55 MPH. DEALERSHIP REPLACED REAR DRIVE SHAFT, WHICH DID NOT FIX THE PROBLEM. THIS IS MY SECOND JEEP LIBERTY WITH THE SAME PROBLEM. THE FIRST WAS A 2002 JEEP LIBERTY SPORT (4X4) WITH A VIBRATION PROBLEM. THE DEALERSHIP REPLACED THE FRONT AND REAR DRIVES SHAFTS ON THIS VEHICLE, WHICH DID NOT FIX THE PROBLEM. THIS VEHICLE WAS REPLACED BY CHRYSLER UNDER THE WISCONSIN LEMON LAW. MY CONCERN IS THAT THIS IS A DESIGN FLAW WITH THE JEEP LIBERTY THAT CHRYSLER DOES NOT HAVE A FIX FOR.

Power Train › Automatic Transmission
Filed May 21, 2003MI

THE VEHICLE VIBRATED EXCESSIVELY WHILE DRIVING. THE DEALER DIAGNOSED THE ORIGIN OF THE PROBLEM TO THE TRANSMISSION BUT WAS UNABLE TO CORRECT IT. *NLM, RETURNED USPS, 2ND ATTEMPT MADE 06/13/07 FAILED. *LJ

Suspension
Filed May 19, 2003WI

WHILE DRIVING 40 MPH THE VEHICLE VIBRATED. THE DEALER INSPECTED THE VEHICLE BUT COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *NLM

Vehicle Speed ControlCrash
Filed May 16, 20031,500 milesOH

THE VEHICLE SUDDENLY ACCELERATED WHILE AT A COMPLETE STOP. *NLM

Wheels
Filed May 15, 20039,000 milesVA

STEEL WHEELS ON MY JEEP LIBERTY HAVE A LIPID GROVE THAT FILLS WITH ICE,SNOW,MUD AND SAND. THIS IS ESPECIALLY BAD WITH OFF ROAD USE. THIS CAUSES THE FRONT WHEEL BALANCE TO GO OUT AND CAUSES THE VEHICLE TO STEER AND HANDLE VERY ERRACTICALLY. IT MAY TAKE SEVERAL TRIES WITH A POWER HOSE TO CLEAR THE WHEELS. YOU CANNOT SEE BEHIND THE SPOKES TO SEE IF ALL IS CLEAR.*JB

Unknown or Other
Filed May 10, 2003968 milesTX

2003 JEEP LIBERTY LIMITED-HUMMING/VIBRATION ON RIGHT SIDE OF VEHICLE-EXTREMELY BAD IN THE MORNING BUT CAN BE HEARD THROUGHOUT THE DAY AS THE VEHICLE IS DRIVEN. CHRYSLER TECH IS AWARE OF THIS DEFECT IN SOME LIBERTYS BUT DOESN'T KNOW WHY IT OCCURS OR HOW TO FIX THE PROBLEM. THEY HAVE INSTEAD CHOSEN TO CALL THIS A NORMAL CHARACTERISTIC OF THE VEHICLE. OWNERS OF VEHICLES WITH THIS DEFECT MAY BE AT RISK SINCE CHRYSLER HAS NO IDEA WHAT IS CAUSING THE VIBRATION/HUMMING AND NO CURRENT FIX FOR THE PROBLEM. *NLM

Service Brakes, Hydraulic
Filed May 6, 2003100 milesLA

THE REAR BRAKES HAD A CONTINUOUS METAL TO METAL SOUND. THE DEALERSHIP MADE SEVERAL ATTEMPTS TO CORRECT THE PROBLEM, HOWEVER THE NOISE STILL EXISTED. *JB

Engine and Engine Cooling › Engine
Filed Feb 27, 2003300 milesMN

SINCE PURCHASING IN SEPT 02 HAVE HAD VEHICLE IN FOR SERVICE SIX TIMES FOR NUMEROUS CONCERNS, REPEATEDLY FOR A CLUNKING/GRINDING SOUND FROM THE PSGR SD FT, A SEVERE PULLING OF THE VEHICLE TO THE RIGHT, A VIBRATION WHEN DRIVING HWY SPEEDS, AND INTERMITTENT ENGINE MISSES. DEALERSHIP TWICE REPLACED THE FRONT END STRUT MOUNTS WHICH ELIMATED THE GRIND/CLUNK, BUT CANNOT ASCERTAIN THE PROBLEM WITH THE VEHICLE'S INSTABILITY (PULLING) ON THE ROAD NOR WITH THE ENGINE MISFIRES. AN ADJUSTMENT (OFF SPEC) TO THE ALIGNMENT WAS PERFORMED BY DEALERSHIP WHICH IN TURN CAUSED THE VEHICLE TO PULL TO THE LEFT AND ALSO ENCOURAGED MORE STEERING VIBRATION AND WORSENED MPG - AVG 13.21 MPG WHERE INITIALLY I GOT 18 -20 MPG. DEALERSHIP CLAIMS THAT B/C ROADS ARE ANGLED FOR WATER RUNOFF, THIS LIKEWISE KEEPS MY VEHICLE FROM STAYING ON THE ROAD (!?) AM CURRENTLY BEGINNING TO EXPERIENCE A CLUNKING NOISE FROM REAR PASSENGER SIDE WHEEL AREA, BUT HAVE NOT YET BROUGHT IT TO DEALER'S ATTENTION.*JB

Power Train › Driveline
Filed Feb 20, 2003187 milesNY

WHILE DRIVING BETWEEN 40 - 55 MPH, VEHICLE DRIVELINE SEVERLY VIBRATES.

Power Train › Automatic Transmission
Filed Jan 16, 2003PA

WHILE DRIVING, VEHICLE SHUTS OFF. DEALER STATES THAT VEHICLE NEEDS A NEW FUEL INJECTOR PUMP. VEHICLE HAS BEEN REPAIRED FIVE TIMES FOR THE SAME PROBLEM. PLEASE PROVIDE ADDITIONAL INFORMATION. PH

Power Train › Automatic Transmission
Filed Jan 16, 2003PA

WHILE DRIVING BETWEEN 40 TO 50 MPH THE ENTIRE VEHICLE VIBRATES. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. PH

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2003 Jeep Liberty → · Every Liberty year → · How the figures are calculated →