Page 25 of 28 · complaints 1,201–1,250 of 1,352

2003 Jeep Liberty complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Tires
Filed Oct 10, 2005PA

AFTER A FLAT ON 9/30 OF THIS YEAR, I PURCHASED A NEW SET (4) OF GOODYEAR WRANGLER ST TIRES, SIZE P215/75/16, THROUGH MY JEEP DEALER. WITHIN A DAY OF LIGHT USE, MY 2003 LIBERTY SPORT STARTED TO EXHIBIT UNSETTLED HANDLING BEHAVIORS. THE VEHICLE PULLS STRONGLY TO THE RIGHT WHERE IT DID NOT BEFORE THE TIRE REPLACEMENT, THE VEHICLE FEELS MUSHY AT FREEWAY SPEEDS AND IS NOW VERY HARD TO KEEP GOING IN A STRAIGHT LINE. THE FEELING OF LACK OF CONTROL IS ESPECIALLY NOTICEABLE WHEN TRYING TO NEGOTIATE A LEFT TURN AT SPEED (THE VEHICLE SEEMS TO WANT TO CONTINUE TO GO STRAIGHT OR LEFT AND, VERY NOTICEABLE UNDER STEER IS PRESENT). THE JEEP FEELS VERY UNSETTLED EVERYTIME THE GRADE ON THE ROAD CROWN CHANGES ALONG TURNS ON BACK ROADS AND IS NOTICEABLE ENOUGH TO COMPEL ME TO SLOW DOWN FROM NORMAL SPEED LIMITS. WHEN TRAVELING 55 MPH AND ABOVE THE FEELING OF LOSS OF CONTROL COMES ON WITH VERY MINOR CHANGES ON STRAIGHT ROAD SURFACES. THERE IS ALSO VIBRATION AND NOISE COMING FROM THE RIGHT FRONT AREA OF THE SUSPENSION (COMES AND GOES IN PROPORTION TO LOSS OF CONTROL). THE VEHICLE HAS 70,000 MILES AND IS ON ITS' THIRD SET OF THESE TIRES (THE ONLY ONE THAT FITS THE ODDBALL STANDARD RIM) BUT, THIS IS THE FIRST SET OF THESE TIRES THAT HAVE LEFT ME NOT WANTING TO USE THE TRUCK FOR ANYTHING. I CHECKED TIRE PRESSURES AND WHEEL LUGS FOR TIGHTNESS BUT, FOUND NOTHING OUT OF THE ORDINARY. I HAD THE DEALER LOOK AT THE PROBLEM AND THEY KEPT IT FOR 4 DAYS (AND 100 MILES) SAYING AFTERWARDS THAT IT NEEDED ONLY A W

Suspension › Front › Control Arm › Lower Ball Joint
Filed Oct 5, 200572,250 milesGA

2003 JEEP LIBERTY BALL JOINTS REPLACED APPROX. 45,000 MILES UNDER MANUFACTURER RECALL, AT THAT TIME VEHICLE WAS MAKING SIGNIFICANT ROAD NOISE FROM THE FRONT END SUSPENSION. DEALER REPLACED LOWER BALL JOINT ASSEMBLY AT THAT TIME. APPROX. 66,000 MILES VEHICLE WAS TAKEN TO DEALER TO FIND SOURCE OF FRONT END NOISE AGAIN, DEALER COULD NOT DUPLICATE AND STATED THERE WAS NO PROBLEM. APPROX. 71,000 MILES VEHICLE TAKEN BACK TO DEALER FOR SAME PROBLEM BECAUSE IT WAS GETTING WORSE. I HAD A FACTORY AUTHORIZED REPAIR TECHNICIAN GO ON A TEST DRIVE WITH ME ON SEPTEMBER 23, 2005. WITHIN ABOUT A MINUTE OF THE TEST DRIVE THE TECHNICIAN STATED THAT IT WAS MOST LIKELY THE LOWER BALL JOINT ASSEMBLY AND THAT HE BELIEVED THE RECALL HAD BEEN EXTENDED TO LIFETIME. I SCHEDULED AN APPOINTMENT TO BRING THE VEHICLE IN FOR REPAIR ON SEPTEMBER 27, 2005. THE DEALERSHIP HAD THE VEHICLE THE MAJORITY OF THE DAY AND COULD FIND NOTHING WRONG. THEY STATED THAT THE BALL JOINTS LOOKED FINE. ON SUNDAY OCTOBER 2ND, 2005 THE LOWER BALL JOINT ON THE DRIVER'S SIDE FAILED. FORTUNATELY IT WAS A SPEED OF UNDER 5 MPH AS WE WERE TURNING OUT OF A PARKING LOT. THE FRONT DRIVER'S SIDE SUSPENSION HAD COLLAPSED. VEHICLE WAS TOWED TO THE DEALERSHIP SUNDAY EVENING. CURRENTLY WAITING ON THE DEALERSHIPS RESPONSE. THIS IS A REPEAT FAILURE AND A MAJOR SAFETY ISSUE THAT TO DATE THE DEALERSHIP HAS CHOSEN TO IGNORE. *JB

Engine and Engine Cooling › Exhaust System › Emission Control
Filed Oct 3, 200547,200 milesNY

DT: ON SEPTEMBER 19, 2005 SMELLED GAS WHEN THE VEHICLE STALLED, BUT IT DID TURN OVER. THE VEHICLE HAD BEEN SITTING FOR TWO DAYS . CONSUMER GOT BACK INTO VEHICLE AND SMELLED GAS AGAIN, HOWEVER, CONSUMER DROVE THE VEHICLE, AND THEN PARKED IT FOR ABOUT AN HOUR AND THAT WAS WHEN THE AIR PRESSURE COVER BLEW OUT AND THE AIR FILTER WAS HELD DOWN WITH METAL CLAMPS. IT CUT THE INSTALLATION IN THE HOOD OF THE CAR. HAD IT TOWED TO A LOCAL MECHANIC. THEY REPLACED THE AIR FILTER, TWO CRANK SENSOR CAMS, SIX SPARK PLUGS, ONE MAP SENSOR, ONE INJECTOR, AND AIR BOX AND SIX IGNITION COILS. CONSUMER CONTACTED THE MANUFACTURER, AND THEY SAID THAT THE CONSUMER SHOULD HAVE TAKEN THE VEHICLE TAKEN IT TO A LOCAL DEALER, AND THEY WILL NOT REIMBURSE THE CONSUMER. THE SERVICE ENGINE LIGHT WAS ON AND RMPS WERE GOING UP AND DOWN. *AK

Suspension › Front › Control Arm › Lower Ball Joint
Filed Sep 28, 2005MT

BALL JOINT IN THE LEFT FRONT LOWER CONTROL ARM SEPARATED WHILE DRIVING. *TS THE CONSUMER FOUND OUT THAT IN ADDITION TO REPLACING THE BALL JOINT THEY WERE SUPPOSE TO REPLACE THE WHEEL. *JB

Service Brakes, Hydraulic
Filed Sep 9, 200534,450 milesNY

I HAVE HAD NUMEROUS PROBLEMS WITH THIS JEEP. ALWAYS DETECTED A ROTTEN EGG SMELL DEALER CLAIMED IT WAS THE GAS. AFTER 1 YEAR OF OWNERSHIP DRIVING IT IN PENNSYLVANIA I COULD NOT GO UP HILL WITHOUT LOSING GROUND AND SMELLING SOMETHING BURNING. DEALER UNABLE DIAGNOSE. THEN IN 05 STARTING HAVING BRAKE GRINDING AND SQUEALING, DEALER ALSO CLAIMS THIS IS NORMAL OPERATION. I HAVE HAD TO REPLACE THE WATER PUMP AND THE CATALYTIC CONVERTER AND ONLY HAVE 34,000 MILES ON THE CAR. ALSO HAD A PROBLEM WITH SMOKE COMING FROM THE REAR DRIVERS SIDE TIRE AND BURNING SMELL ON TWO OCCASIONS, ALSO DEALER IS UNABLE TO DUPLICATE. I BELIEVE THE 2003 LIBERTIES HAVE A PROBLEM AND NO ONE IS WILLING TO CHECK INTO IT. CHRYSLER DOES ABSOLUTELY NOTHING TO HELP. *NM

Engine and Engine Cooling › Exhaust System
Filed Sep 8, 200534,527 milesNY

WHILE DRIVING ON TWO DIFFERENT OCCASIONS, I EXPERIENCED AND BURNING SMELL FROM THE DRIVERS SIDE REAR WHEEL WELL AND WHITISH SMOKE. ON BOTH OCCASIONS THE CAR HAS BEEN CHECKED BY THE DEALER WHO HAS BEEN UNABLE TO DUPLICATE AND OR FIX THE PROBLEMS. *JB

SeatsCrash1 injured
Filed Aug 29, 200540,000 milesOH

DURING AN AUTO ACCIDENT WHERE I WAS SIDE SWIPED ON THE DRIVER'S SIDE, THE 3/4 SEAT ON THE PASSENGERS SIDE UNLATCHED AND FOLDED DOWN. *JB

Suspension › Front › Control Arm › Lower Ball Joint
Filed Aug 29, 200520,000 milesWV

DT: THERE WAS A RECALL CONCERNING THE LOWER BALL JOINTS. THE CONSUMER STATED THAT THERE WAS NO PROBLEM WITH THE LOWER BALL JOINTS . THERE WAS A PROBLEM WITH THE UPPER BALL JOINTS. THE CONSUMER HEARD KNOCKING NOISES COMING FROM UNDERNEATH THE VEHICLE. THE PROBLEM STARTED BEFORE 4-30-04. WHEN THE CONSUMER TOOK VEHICLE TO THE DEALER PREVIOUSLY THEY TOLD THEM WHAT THE PROBLEM WAS. THE CONSUMER HAS NOT HAD THE PROBLEM CORRECTED AS OF YET. *AK

Air Bags › Side/WindowCrash2 injured
Filed Aug 24, 2005VA

MY JEEP LIBERTY WAS BROADSIDED (LEFT SIDE) BY A VEHICLE THAT RAN A RED LIGHT. MY VEHICLE WAS STOPPED AT THE TIME OF THE COLISION, THE OTHER VEHILE WAS TRAVELING AT 45-50 MPH. THE POINT OF IMACT WAS THE DRIVER'S DOOR AND FRONT FENDER. THE LEFT FRONT TIRE/WHEEL/SPINDLE WAS TORN OFF THE VEHILE UPON IMPACT. THE SIDE AIR BAGS DID NOT DEPLOY, FORTUNATELY NO ONE WAS INJURIED AS A RESULT OF THIS FAILURE. DAIMLERCHRYSLER WAS CONTACTED AND DID INVESTIGATE THE INCIDENT. THE LETTER SUMMARIZING THEIR INVESTIGATION STATED THE FOLLOWING: "OUR TEST CONFIRM THAT THE AIR BAG RESTRAINT SYSTEM IN YOUR VEHILE IS OPERATING AS DESIGNED AND FUNCTIONED NORMALLY FOR THE CONDITIONS TO WHICH IT WAS EXPOSED. THE AIR BAG DID NOT DEPLOY BECAUSE THE VEHICLE NEVER REACHED THE LEVEL OF DECELERATION REQUIRED TO ACTIVATE DEPLOYMENT." I HAVE MADE REPEATED ATTEMPTS TO CONTACT DAIMIERCHRYSLER TO EXPLAIN THIS STATEMENT BUT HAVE BEEN UNSUCCESSFUL. THE VEHILCLE WAS TOTALLED AND HAS BEEN TURNED OVER TO THE INSURANCE COMPANY.

Suspension › Front › Control Arm › Lower Ball Joint
Filed Aug 24, 200535,500 milesWI

DT: THE CONSUMER OWENS A 2003 JEEP LIBERTY. THE CONSUMER RECEIVED RECALL 03V460000 ON THE BALL JOINTS. THE CONSUMER WAS TRAVELING AT 50 MPH AND THE FRONT RIGHT SIDE DROPPED TO THE GROUND. THE LIBERTY PULLED THE CONSUMER SEVERELY, AND SHE WAS BARELY ABLE TO PULL OFF THE ROAD AND KEPT CONTROL OF THE VEHICLE. THERE WAS METAL DEBRIS ALL OVER THE ROAD. THE CONSUMER GOT OUT OF THE VEHICLE AND DISCOVERS THAT THE RIGHT FRONT WHEEL WAS BENT AND SPLIT IN HALF, THERE WERE A COUPLE OF BARS HANGING OUT. THE TIRE WAS HALF OFF THE WHEEL BASE, AND THERE WAS FLUID LEAKING FROM THE CAR. THE RECALL WAS ON THE SUSPENSION; FRONT: CONTROL ARM: LOWER BALL JOINT. THE CONSUMER HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP. THE SERVICEMAN TOLD THE CONSUMER THAT THE LOWER BALL JOINT FAILED, SEPARATED AND PULLED AWAY FROM THE SUSPENSION. THIS WAS THE BALL JOINT THAT HAD BEEN REPLACED ON THE RECALL. THE CONSUMER STATED THAT THE DEALERSHIP WAS CALLING CHRYSLER. THE DEALERSHIP SAID THAT DAIMLER/CHRYSLER WOULD CALL THE CONSUMER. THIS VEHICLE WAS NOT USED OFF ROAD, OR ABUSED IN ANY WAY. THE TRUCK WAS USED TO DRIVE TO WORK AND HOME AND USED FOR DRIVING IN THE SNOW. THE CONSUMER WAS SCARED TO DRIVE THIS CAR AGAIN. THE DEALERSHIP EXPECTED HER TO TAKE OFF IN VEHICLE AND KEEP IT. THE CONSUMER WAS LUCKY THAT SHE WAS NOT INJURED OR KILLED IN THIS INCIDENT. *AK

Suspension › Front › Control Arm › Lower Ball Joint
Filed Aug 22, 200544,000 milesKY

DT: THE CALLER FOUND OUT THERE WAS A RECALL ON BALL JOINTS. HE HAD IT CHECKED, AND THEY COULD NOT FIND ANYTHING WRONG. ON THE WAY HOME THE PASSENGER'S SIDE TIRE FELL OFF, AND THE LOWER BALL JOINTS FAILED. CALLER WAS DRIVING 20 MPH. THE CALLER HAD VEHICLE TOWED TO DEALER. MANUFACTURER HAS NOT BEEN CONTACTED YET. *AK

Air Bags › FrontalCrash2 injured
Filed Aug 18, 200543,000 milesKY

DT: THE CONTACT WIFE WAS DRIVING A 2003 JEEP LIBERTY,WHEN THE VEHICLE STRUCK A TREE WHILE TRAVELING APPROXIMATELY 50 MPH. THE DRIVER'S SIDE AND PASSENGER'S SIDE AIR BAGS DID NOT DEPLOY. THE VEHICLE IS AT A BODY SHOP TO GET AN ESTIMATE ON THE REPAIRS. THE SERVICE DEALER HAS BEEN NOTIFIED, BUT HAS NOT RETURNED ANY CALLS. THE CONSUMER HAS NOT CONTACTED THE MANUFACTURER YET. THE VEHICLE HAD NOT BEEN INVOLVED IN ANY PREVIOUS ACCIDENTS. THE CONSUMER STATES THE AIRBAG LIGHT WAS NOT ILLUMINATED INDICATING ANY PROBLEMS. *AK

Engine and Engine Cooling
Filed Aug 11, 2005GA

DT: THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CRANK SENSOR FAILED. THE CONTACT HAS SEEN OTHER SIMILAR COMPLAINTS ON THE INTERNET. WHEN THE CRANK SENSOR FAILS THE VEHICLE WILL STALL AND CUT OFF, CAUSING A LOSS OF STEERING AND BRAKE POWER. FOR INSTANCE ONE CAN BE GOING 60 MPH AND THE VEHICLE WILL JUST STOP. THERE IS NO WARNING OR LIGHTS TO WARN HIM. THE CRANK SENSOR FAILED AND VEHICLE WILL STOP. CHECK ENGINE LIGHT CAME ON AFTERWARDS BUT IT AUTOMATICALLY RESET I SELF, CAUSING THE CHECK ENGINE LIGHT TO GO OFF IN THIRTY MINUTES. THIS WAS THE FIRST TIME THIS HAPPENED. BUT WHILE ATTEMPTING TO TAKE THE VEHICLE TO A SERVICE STATION IT HAPPENED SEVERAL TIMES. THE DEALERSHIP REPLACED THE CRANK SENSOR AND THE CAM SENSOR. . HE HAS FOUND ON THE INTERNET THE CODES THAT GAVE A FALSE READING FOR THE CAM SENSOR GOING OUT INSTEAD OF THE CRANK SENSOR. *AK

Suspension › Front › Control Arm › Lower Ball Joint
Filed Aug 10, 2005NY

DT: THE CONTACT OWNS A 2003 JEEP LIBERTY. THE VEHICLE HAD A RECALL ON THE BALL JOINTS AND THEY SERVICED THE VEHICLE. BUT ON AUGUST 10, 2005 WHILE TRAVELING ABOUT 10-15 MPH THE LOWER BALL JOINT ON DRIVER'S SIDE FELL OUT. ABOUT THIRTY MINUTES AFTERWARDS WHILE DRIVING ON A VERY BUSY PARKWAY AT ABOUT 55-65 MPH AND IF THE BALL JOINT FELL OUT THE RECALL WORK DID NOT SOLVE THE PROBLEM . *AK

Suspension › Front › Control Arm › Lower Ball Joint
Filed Aug 5, 200524,000 milesPA

DT: CONSUMER RECEIVED A RECALL CONCERNING LOWER BALL JOINTS IN THE FRONT. HAD REPAIRS DONE AT 12,000 MILES , AND CURRENTLY VEHICLE HAS 24,000 AND THE BALL JOINTS WERE DEFECTIVE AGAIN. DEALER WILL NOT REPLACE LOWER BALL JOINTS UNDER ANY KIND OF WARRANTY OR RECALL. IN THE STATE PENNSYLVANIA ONE HAS TO HAVE THE ANNUAL SAFETY TEST DONE ONCE A YEAR FOR THE STICKER TO BE PUT ON VEHICLE. THEY WILL NOT PASS THE VEHICLE BUT JEEP WAS SAYING IT WAS SAFE ACCORDING TO THEIR STANDARDS. *AK THE CONSUMER PURCHASED AND AFTERMARKET BALL JOINT AND REPLACED IT HIMSELF. *NM

Steering › Linkages › Tie Rod Assembly
Filed Aug 3, 2005MN

DT: A CLUNKING NOISE IN THE FRONT END OF THE VEHICLE. TOOK IT TO THE DEALER LAST YEAR AND THEY SAID THEY COULDN'T FIND ANYTHING. WRONG. CURRENTLY, TOOK VEHICLE TO AN INDEPENDENT MECHANIC, WHO DETERMINED IT WAS THE TIE ROD END ON THE RIGHT FRONT SIDE. VEHICLE WAS OUT OF WARRANTY. *AK

Suspension › Front › Control Arm › Lower Ball Joint
Filed Jul 20, 200529,000 milesNJ

DT: CONSUMER RECEIVED RECALL LETTER ON THE 2002-2003 JEEP LIBERTY ON THE LOWER BALL JOINTS (NHTSA CAMP ID# NOT AVAILABLE AT THIS TIME) AND THE POSSIBLY OF WATER ENTERING THESE JOINTS AND CAUSING CORROSION. THE CONSUMER HAD THE RECALL REPAIR WORK PERFORMED AT 8,521 MILES IN DECEMBER. ON 7-17-05 WHILE DRIVING ABOUT 25 MPH THE FRONT DRIVER'S SIDE WHEEL CAME OFF WITHOUT WARNING. THERE WAS NOISES COMING FROM UNDER THE VEHICLE. THE VEHICLE PULLED TO THAT SIDE AND CONSUMER'S SON CONTINUED TO DRIVE FOR ABOUT A TENTH OF A MILE OR SO AND MADE IT TO HIS HOME. WHEN PULLING INTO THE DRIVEWAY, THE WHEEL COMPLETELY SEPARATED THERE IN THE DRIVEWAY. THE VEHICLE HAD TO BE TOWED TO A DEALER THAT MADE THE ORIGINAL RECALL REPAIR. THE DEALER DID NOT KNOW WHY THIS HAPPENED BUT IT WAS AN ISSUE FROM LOWER BALL JOINTS AND CONSUMER FEELS THIS RECALL REPAIR WORK MAY HAVE NOT BEEN PERFORMED PROPERLY. REPAIRS HAVE BEEN MADE TO VEHICLE BY DEALERSHIP. CONSUMER DID CONTACT CHRYSLER WHO SAID IT WAS THE DEALERS RESPONSIBILITY NOT THEIRS. *NM

Steering
Filed Jun 27, 200540,000 milesTX

DT: CONTACT RECEIVED A RECALL NOTICE FOR THE LOWER BALL JOINT AND HAD THE REPAIR WORK DONE. SEVEN MONTHS LATER THE BALL JOINT FAILED AGAIN WHILE THE VEHICLE OWNER'S SON WAS DRIVING AT 35 MILE MPH. THE BALL JOINT FAILED WHILE DRIVING OVER A BRIDGE ,AND T VEHICLE WAS DAMAGED. VEHICLE HAD TO BE TOWED TO THE OWNERS HOME, AND THEN TO THE DEALERSHIP FOR REPAIRS. THE WHEEL AND BRAKES, BOTH FELL OFF THE VEHICLE. THE POLICE WERE CALLED. HOWEVER NO REPORT WAS FILED BECAUSE THERE WAS NO CRASH. REPAIRS WERE DONE. . THE OWNER NOTICED THAT BEFORE THE BALL JOINT FAILED. THERE WAS TOO MUCH PLAY IN THE STEERING. WHEN THE WHEEL IS TURNED IT TAKES THE TIRE A MINUTE TO CATCH UP. THE OWNER IS CONCERNED THAT THE BALL JOINT IS ABOUT TO GO OUT AGAIN. THE REPLACEMENT PARTS DO NOT SEEM TO BE ANY DIFFERENT THAN THE ORIGINAL PARTS. THE CALLER HEARD A REPORT OF A LADY DYING WITH THE SAME PROBLEM IN HER VEHICLE.*AK

Suspension › Front › Control Arm › Lower Ball Joint
Filed Jun 10, 2005NY

DT: THE LOWER BALL JOINT FELL OUT WHILE VEHICLE WAS IN MOTION. THERE WAS NO WARNING. WHILE DRIVING BETWEEN 5-10 MPH. THE LEFT SIDE OF THE FRONT OF THE VEHICLE CAME TO REST ON THE GROUND. THE BALL JOINT BOLT STUCK OUT ON THE BOTTOM AND DRAGGED ON THE ASPHALT. THERE WAS A PHYSICAL MARK ON THE GROUND WHERE BALL JOINT BOLT SCRAPED. THERE WAS AN EVALUATION BY INSURANCE COMPANY. VEHICLE IS IN A REPAIR SHOP IN A LINCOLN DEALERSHIP. *AK

Air Bags › Frontal
Filed May 31, 200525,000 milesIN

DT: INVOLVED IN ACCIDENT ON 5/13/05. VEHICLE WAS TOTALLED DUE TO FRONT END DAMAGE, AIR BAGS DID NOT DEPLOY. VEHICLE WAS AT A SPEED OF ABOUT 45-55 PMH. NO AIRBAG DEPLOYED. CAR IS EQUIPPED WITH FRONT DIRVER AND PASSENGER AIR BAG. FRONTAL IMPACT OCCURED. CONTACT CANNOT REMEMBER SEAT BELT. NO AIRBAG WARNING LIGHT WAS PRESENT. CONTACT HAS PICTURES OF DAMAGES.POLICE REPORT WAS FILED.

Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)
Filed May 24, 2005WI

DT: CONTACT STATES WHILE VEHICLE IS IN PARK I WILL ACCELERATE. THE LOCAL SERVICE DEALER REPROGRAMMED THE POWERTRAIN CONTROL MODULE. HOWEVER, THIS DID NOT REMEDY THE PROBLEM. *AK

Suspension › Front › Control Arm › Lower Ball Joint
Filed May 23, 200540,200 milesNY

WHILE DRIVING AT APPROXIMATELY 20 MPH DRIVER LOST CONTROL OF THE VEHICLE AND THE DRIVER SIDE WHEEL LOCKED UP. OWNER HAD THE VEHICLE TOWED TO THE DEALER, WHERE IT WAS DISCOVERED THAT THE BALL JOINT COMPLETELY SEPARATED FROM THE HOUSING. *AK *BF *NM

Vehicle Speed Control3 injured
Filed May 18, 200522,000 milesTX

THREE CAR CRASHES SINCE OCTOBER 2004. ALL BETWEEN 5-15 MPH. ALL WHERE REAR-END COLLISIONS BY MY VEHICLE. DID NOT MAKE ANY CONNECTION BETWEEN THE THREE ACCIDENTS UNTIL THE THIRD ACCIDENT YESTERDAY WHEN I REAR-ENDED A CAR. FROM A STOPPED POSITION I WAS APPROXIMATELY ONE AND A HALF CAR LENGTHS BEHIND A VEHICLE. THE CAR IN FRONT MOVED FORWARD BUT STOPPED, I DID THE SAME, BUT MY CAR CONTINUED TO ACCELERATE EVEN THOUGH I SLAMMED ON THE BRAKES. IN ALL THREE ACCIDENTS IT SEEMED MY CAR CONTINUED TO ACCCELERATE EVEN THOUGH I HAD ROOM FOR THE BRAKES TO PREVENT THESE ACCIDENTS. I CONSIDERED THE FIRST TWO ACCIDENTS UNAVOIDABLE UNTIL THE ACCIDENT YESTERDAY SO I DID NOT CONSIDER THERE WAS ANY TYPE OF VEHICLE FAILURE IN THE FIRST TWO INCIDENTS. I'VE BECOME VERY AWARE OF TAIL GATING AND LEFT ROOM BETWEEN THE CAR IN FRONT OF ME. BEFORE OCTOBER 2004 I HAVE NOT HAD AN ACCIDENT IN 15-20 YEARS. IN THE LAST 8 YEARS I'VE LIVED IN HOUSTON I'VE NOT HAD ANY ACCIDENTS.

Suspension › Front › Control Arm › Lower Ball Joint
Filed May 18, 200540,318 milesWA

PROBLEMS WITH BALL JOINT EQUIPMENT ON THE 2003 JEEP LIBERTY. ***NO ANSWER REQUIRED***. *MR THERE WERE NO INDICATIONS THAT ANYTHING WAS WRONG WITH THE VEHICLE PRIOR TO RECEIVING RECALL# 03V460000. ALL OF THE BALL JOINTS WERE REPLACED BUT THEN A FEW WEEKS LATER NOISES WAS HEARD WHEN MAKING TURNS. FOUR LOOSE BOLTS WERE FOUND LOOSE. THE BOLTS WERE TIGHTENED. IT WAS THEN DETERMINED THAT THE VIBRATION NOISE WAS TRACED TO A LOOSE CONTROL ARM BUSHING. THE LOWER CONTROL ARMS WERE REPLACED BUT SOME NOISE REMAINED. THE CONSUMER REQUESTED REIMBURSEMENT FOR THE REPAIRS. *SC *JB

Power Train › Transfer Case (4-wheel Drive)
Filed May 6, 2005MI

WHILE IN FOUR WHEEL DRIVE THE VEHICLE WENT OUT OF CONTROL WHEN THE BRAKES WERE APPLIED. MANUFACTURER WAS CONTACTED, BUT THE CAUSE WAS UNDETERMINED.*AK FOR APPROX 1 YEAR THERE WERE 16 SEPARATE INCIDENTS THAT OCCURRED WHILE VEHICLE WAS IN 4 WHEEL DRIVE. AT 25-45 MPH VEHICLE SPUN OUT OF CONTROL. DRIVING ONE DIRECTION VEHICLE SPUN TO THE OPPOSITE DIRECTION. *BF *NM

Vehicle Speed Control › Accelerator PedalCrash
Filed Apr 18, 200521,000 milesMO

MY HUSBAND WAS SITTING AT A COMPLETE STOP AT A WALGREEN PHARMACY DRIVE-THROUGH HE STEPPED ON THE ACCELERATOR AS HE WAS LEAVING, AND QUICKLY LET OFF THE ACCELERATOR TO MAKE THE TURN TO GO AROUND THE BUILDING. HOWEVER, THE JEEP KEPT PICKING UP SPEED. HE STEPPED ON THE BRAKES, AND KEPT PRESSING ON THEM, BUT THE JEEP KEPT GOING FASTER, ONLY STOPPING WHEN IT JUMPED THE CURB AND HIT A BRICK WALL. HE HAD VERY LITTLE TIME TO REACT. THE DISTANCE FROM WHERE HE ACCELERATED TO THE BRICK WALL WAS APPROXIMATELY 50 FEET. THE SKID MARKS STARTED AFTER HE TRAVELED APPROXIMATELY 14 FEET, AND WERE APPROXIMATELY 34 FEET LONG BEFORE HE HIT THE CURB. THERE WAS ANOTHER 2 FEET BETWEEN THE CURB AND THE WALL. IT DAMAGED THE BUMPER, TORE OFF RIGHT FRONT FENDER, CRUMPLED THE RIGHT FRONT QUARTER PANEL, DAMAGED SOME OF THE LIGHTS, FLATTENED BOTH FRONT TIRES, AND BROKE THE RIGHT RIM. HE CONTACTED CHRYSLER, AND FILED A COMPLAINT. CHRYSLER SENT AN ENGINEER TO EXAMINE THE COLLISION , AND AFTERWARDS THEY SENT A LETTER DENYING OUR CLAIM. CAR WAS STILL SITTING AT DEALER WHERE IT WAS TOWED.*AK

Suspension › Front › Control Arm › Lower Ball Joint
Filed Apr 6, 200551,351 milesNY

NHTSA RECALL CAMPAIGN 03V460000, AFTER TAKING THE VEHICLE TO THE DEALER FOR A RECALL REPAIRS CONSUMER RECEIVED A CALL FROM THE DEALER STATING THAT THERE WOULD BE A COST OF $3,300, TO MAKE REPAIRS ON THE LOWER BALL JOINT. DEALER CONTACT: RICHARD GORDON. *AK VEHICLE WAS TAKEN TO DEALER FOR LOWER BALL JOINT RECALL REPAIRS, HOWEVER DEALER FOUND AXLE AND BEARINGS WERE FROZEN AND NEEDED TO BE REPLACED. DEALER DID NOT HONOR RECALL AND WANTED TO CHARGE CONSUMER $3,300.00 FOR REPAIRS. *TT

Suspension › Front › Control Arm › Lower Ball Joint
Filed Mar 28, 200523,500 milesMI

WHILE DRIVING 5 MPH DRIVER HEARD A LOUD KNOCKING NOISE COMING FROM THE FRONT. SUDDENLY, THE VEHICLE VIBRATED UNCONTROLLABLY. THE DRIVER PULLED OVER, AND THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION. THE MECHANIC DETERMINED THAT THE LOWER BALL JOINT BROKE, AND NEEDED TO BE REPLACED. *AK *BF *NM

Air BagsCrash1 injured
Filed Mar 15, 200522,000 milesCA

VEHICLE WAS GOING AT APPROXIMATELY 25 MPH THROUGH AN INTERSECTION AND WAS T-BONED ON THE PASSENGER SIDE BY ANOTHER VEHICLE GOING ABOUT 35 MPH. THE VEHICLE WAS KNOCKED HEAD ON INTO A WATER HYDRANT AND A TREE AND THE AIR BAGS FAILED TO DEPLOY. VEHICLE WAS TOTALED. *NM *NM

Electrical System › Ignition › Anti-theft › Control Module
Filed Mar 14, 200526,400 milesNY

WHILE I WAS APPROACHING AN INTERSECTION (THE SPEED LIMIT WAS 45 MPH), I TRIED TO APPLY THE BRAKES AND THEY WERE LOCKED. MY STEERING WAS ALSO LOCKED THAT I COULDN'T TURN. THANK GOD THE SIGNAL JUST TURNED GREEN FOR ME AS I COASTED RIGHT THROUGH IT AND FINALLY CAME TO A STOP ON ITS OWN. I AM VERY UNHAPPY WITH THIS VEHICLE. I COULD HAVE BEEN IN A SERIOUS ACCIDENT, OR BETTER YET, DEAD! I NO LONGER FEEL SAFE IN THIS VEHICLE. MY LEASE IS UP IN 11 MONTHS AND I WILL NO LONGER PURCHASE A DAIMLER CHRYSLER VEHICLE. *AK

Power Train › Automatic Transmission
Filed Mar 8, 200520,000 milesSC

VEHICLE CONTINUOUSLY SURGED FORWARD. CONSUMER HAD TO APPLY BOTH FEET TO THE BRAKES IN ORDER TO STOP THE VEHICLE. THE DEALER WAS NOT ABLE TO DUPLICATE THE PROBLEM. *AK THE CONSUMER STATED THAT THE DEALERSHIP FOUND THE PROBLEM IN THE TRANSMISSION COMPUTER. *TC

Steering › Column Locking › Anti-theft DeviceCrash
Filed Mar 3, 200528,000 milesNY

CONSUMER WAS MAKING A RIGHT HAND TURN AND STEERING LOCKED. CONSUMER WAS UNABLE TO CONTOL THE VEHICLE AND IT STRUCK A TREE. NO INJURIES SUSTAINED.*AK

Suspension › Front › Control Arm › Lower Ball JointCrash
Filed Feb 25, 2005CA

'RECALL CAMPAIGN' ISSUED FOR 2003 JEEP LIBERTY LOWER BALL JOINTS. *BF WHILE DRIVING IN INCLEMENT WEATHER THE CONSUMER'S DUAGHTER LOST CONTROL OF HER VEHICLE AND IT FLIPPED FRONT TO BACK LANDING UPRIGHT. THE CONSUMER BELIEVES THE BALL JOINT DEFECT WAS THE CAUSE OF THE ACCIDENT. NO INJURIES WERE MENTIONED. *NM

Air Bags › FrontalCrash1 injured
Filed Feb 3, 200528,000 milesCT

WHILE DRIVING 35 MPH THE VEHICLE COLLIDED INTO A TELEPHONE POLE. THE AIRBAGS DID NOT DEPLOY IMPACT. THE DRIVER SUSTAINED HEAD INJURIES AND BRUISED RIBS. THE CAUSE HAD NOT BEEN DETERMINED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 27, 200554,000 milesPA

AT 54,000 MILES THE VEHICLE SUFFERED A COMPLETE FAILURE OF THE PASSENGER SIDE REAR BRAKE ADJUSTER, CAUSING ADDITIONAL DAMAGE TO THE BRAKE HARDWARE FOR THAT WHEEL INCLUDING THE TOTAL LOSS OF THE EMERGENCY SHOE. BECAUSE OF THE EXTENT OF THE DAMAGE AND, THE UNUSUAL AMOUNT OF CORROSION FOUND BY THE DEALER, THEY INSIST ON REPLACING MUCH OF THE REAR BRAKE HARDWARE ON BOTH SIDES AT A PERSONAL EXPENCE OF AROUND $800 (BRAKES ARE ONLY WARRANTED FOR 1 YEAR OR 12,000 MILES BY JEEP). ABOUT 10,000 MILES AND 6 MONTHS PRIOR TO THIS INCIDENT, NEW EMERGENCY SHOES HAD BEEN INSTALLED AND WORKED WELL FOR 4 MONTHS WHEN BANGING NOISES, DRAGGING, LURCHING AND, PULLING BEGAN WITH INCREASING FREQUENCY UP TO THE TIME I TOOK IT BACK TO THE DEALER FOR THE SECOND TIME ON THE DATE I LIST HERE; THE DEALER HAD FOUND NOTHING THE PRIOR TIME I COMPLAINED. THERE APPEARS TO BE AN ISSUE WITH CRITICAL BRAKE PARTS CORRODING EXTENSIVELY AND FAILING IN A SHORT PERIOD OF TIME UNDER WHAT ARE CONSIDERED NORMAL DRIVING CONDITIONS FOR THE NE PART OF THE COUNTRY. THERE MAY ALSO BE AN ISSUE WITH THE TOLERANCE OF REPLACEMENT BRAKE PARTS THAT ARE SUPPOSED TO BE FACTORY AUTHORIZED COMPONENTS. AT ANY RATE, I AM NOT THE FIRST TO COMPLAIN ABOUT BRAKE HARDWARE PROBLEMS ASSOCIATED WITH THE 2003 JEEP LIBERTY. I HAVE READ REFERENCES TO CORROSION RELATED BRAKE FAILURES HERE AND AT OTHER SITES. GIVEN THE WAY THE VEHICLE BEHAVED INTERMITTENTLY AND THE FAILURE OF THE DEALER TO FIND IT EARLY, A POTENTIALLY DANGEROUS AND NEEDLESSLY EXPENSIV

Air Bags › FrontalCrash
Filed Jan 26, 2005PA

COMPLAINT RECEIVED VIA E-MAIL. MY WIFE, SON, AND I WERE INVOLVED IN AN ACCIDENT. WE HIT AN ICE PATCH ON I-80 EAST MILE MARKER 128. WE WENT DOWN A BANK AND HIT A TREE HEAD ON AT APROXIMATLY 50 MPH, AND SEAT BELTS/AIR BAGS DID NOT WORK. I CONTACTED JEEP, AND WAS TOLD THAT AN INVESTIGATOR WOULD GO AND LOOK AT THE JEEP, AND THEY WOULD GET BACK TO ME. I THEN CONTACTED THE GARAGE WHERE MY VEHICLE WAS BEING REPAIRED, AND ASKED THE OWNER IF THE INSPECTOR HAD BEEN THERE. I WAS INFORMED THAT HE WAS, AND THAT HE DID NOT EVEN KNOW WHERE THE AIR BAG SENSORS WERE LOCATED. A FEW DAYS LATER, I RECIEVED A LETTER INFORMING ME THAT THE AIR BAG DID FAIL, AND THAT IT SHOULD NOT HAVE GONE OFF, MY VEHICLE HAD $9000 DAMAGE AT THE FRONT END. I AM CONCERNED THAT THE VEHICLE WAS NOT SAFE FOR MYSELF AND FAMILY. I DID SOME RESEARCH ON WWW.NHTSA.DOT.GOV AND FOUND THAT 9 OTHER 2003, JEEP LIBERTYS HAD THE SAME PROBLEM. *AK

Engine and Engine Cooling › Engine
Filed Jan 18, 2005DC

2003 JEEP LIBERTY DEVELOPED ENGINE PROBLEMS.***NO ANSWER REQUIRED***.*MR THE CONSUMER HAD TO REPLACE A SENSOR TWICE. IN THE FIRST TWO WEEKS OF OWNING THE VEHICLE IT STALLED. *JB

Air BagsCrash2 injured
Filed Jan 16, 200535,800 milesPA

MY WIFE JESSICA AND SON ANDREW WERE TRAVELING ON INTERSTATE 80 EAST BOUND THE DAY AFTER CHRISTMAS 2004 WHEN WE HIT A PATCH OF ICE AND WERE THROWN OFF THE ROAD, DOWN A BANK AND STRUCK A TREE HEAD ON AT A SPEED OF 40-50 MPH. OUR AIR BAGS DID NOT DEPLOY AND OUR SEAT BELTS DID NOT LOCK UP. I WAS IN THE PASSENGER SEAT AND WAS THROWN FORWARD TOWARDS THE WINDOW AND MY WIFE FLEW UP AND HIT THE GRAB BAR ON THE DRIVERS SIDE. I CONTACTED JEEP AND WAS TOLD THAT AN AIR BAG SHOULD NOT HAVE DEPLOYED. MY MECHANIC HAD TOLD ME THAT THERE WAS ENOUGH FORCE TO DEPLOY THE AIR BAGS. I DO NOT FEEL SAFE IN THIS VEHICLE ANY LONGER. *NM

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jan 4, 200560,000 milesNJ

WHILE PULLING OUT OF A PARKING SPACE THE UPPER BALL JOINTS FAILED. AS A RESULT, THE FRONT END COLLAPSED. THE CAUSE HAS YET TO BE DETERMINED. NO INJURIES REPORTED. VEHICLE WAS TOWED TO NEAREST DEALER FOR EVALUATION. *AK

Fuel System, Gasoline › Fuel Injection System › Fuel RailFire
Filed Dec 31, 200425,470 milesPA

FUEL LINE RELEASED GASOLINE IN THE ENGINE COMPARTMENT, IN THE AREA OF THE FUEL RAIL, RESULTING IN THE TOTAL CONSUMPTION OF THE VEHICLE.

Air Bags › FrontalCrash1 injured
Filed Dec 26, 200425,000 milesIN

I WAS DRIVING ON I65NORTH AT A RATE OF SPEED OF APPROXIMATELY 45- 50 MPH WHEN I HIT A PATCH OF ICE AND LOST CONTROL OF MY 2003 JEEP LIBERTY. I SPUN OUT AND HIT A CONCRETE BRIDGE ABUTMENT HEAD ON WITH SUCH IMPACT THAT MY JEEP WAS TOTALED AT OVER $20,000 IN DAMAGE. MY AIR BAG DID NOT DEPLOY AND I HIT MY HEAD ON THE STEERING WHEEL RESULTING IN A SEVERE HEAD CONTUSION REQUIRING APPROXIMATELY 30 SUTURES FROM A SKILLED PLASTIC SURGEON. THE PLASTIC SURGEON COMMENTED DURING THE PROCEDURE THAT HAD MY AIR BAGS DEPLOYED, I WOULD NOT HAVE SUSTAINED SUCH AN INJURY.*AK

Air Bags › FrontalCrash1 injured
Filed Dec 21, 200413,000 milesTX

I WAS INVOLVED IN A REAR-END COLLISION WITH A LEXUS SUV. I RAN INTO THE BACK OF A LEXUS SUV THAT WAS UNEXPECTLY STOPPED IN FRONT OF ME AND THE ENTIRE ENGINE COMPARTMENT AND FRONT SECTION OF THE JEEP COLLAPSED FORWARD AT A 45% ANGLE, PUSHING THE ENTIRE FRONT OF THE VEHICLE TO THE FORMER LOCATION OF THE MIDDLE OF THE ENGINE. THIS WAS ON A 2003, JEEP LIBERTY WITH 13,000 MILES AND NEITHER AIRBAG IN THE JEEP LIBERTY DEPLOYED DURING THE SEVERE IMPACT OF THE CRASH. THERE IS CURRENTLY $8,000+ OF DAMAGE TO THE FRONT OF THE JEEP LIBERTY AND THE PRESTICE DODGE, IN DALLAS, TEXAS, HAS INFORMED ME THAT THIS IS NOT A MATTER FOR THEM TO DEAL WITH, BECAUSE FAILED AIRBAGS ARE CONSIDERED A FACTORY DEFECT. THE VEHICLE WAS JUST SURVEYED FOR REPAIRS TODAY BY ALLSTATE INSURANCE AND THEY ARE GOING TO REPAIR IT, BUT AFTER CONTACTING THE DEALERSHIP "PRESTIGE DODGE" AND ASKING THEM TO GO LOOK AT THE CAR TO VERIFY THE AIRBAGS HAD NOT GONE OFF. THE DEALERSHIP PROVIDED ME WITH A NUMBER FOR CHRYSLER 18009921997 TO ADDRESS THESE FAILED AIRBAGS WITH. I CALLED CHRYSLER AND THE CUSTOMER SERVICE CENTER STATED THAT IF THE COLLISION CENTER HAD ALREADY BEGUN WORK ON THE CAR THAT CHRYSLER WOULD REFUSE TO ACKNOWLEDGE THAT THE AIRBAGS DID NOT GO OFF AND THEY WOULD REFUSE TO SEND AN INVESTIGATOR BECAUSE THE COLLISION CENTER HAS ALREADY BEGUN FOLLOWING ALLSTATES INSTRUCTIONS TO REPAIR THE FRONT END OF THE VEHICLE. AT THIS POINT CHRYSLER CUSTOMER SERVICE HUNG UP ON ME.*AK

Power Train › Automatic Transmission
Filed Dec 4, 20041,500 milesKS

BOUGHT THE 2003 JEEP LIBERTY BRAND NEW IN MAY, 2003. NOW A YEAR AND SEVEN MONTHS LATER, WE STILL HAVE SQUEALING BRAKES. THE DEALER IN WICHITA HAS REPLACED THE PADS 2 OR 3 TIMES, AND RE-SURFACED THE PADS ONCE OR TWICE. THEY'VE NOW DECIDED THAT THEY WILL NEED TO REPLACE THE BACK BRAKES, INCLUDING THE ROTERS. THESE PARTS HAVE BEEN ORDERED, AND WE ARE WAITING TO HAVE THIS WORK DONE. ADDITIONALLY, THE AUTOMATIC TRANSMISSION STARTED DOWNSHIFTING HARD FROM 3RD GEAR TO SECOND GEAR, AND DOWN TO FIRST GEAR. THEY REPLACED SOME PARTS IN THE TRANSMISSION, AND THIS PROBLEM APPEARS TO BE FIXED. WE'LL SEE! THEY BLAMED THE RUSTING BRAKES TO "HUMIDITY"...THE CAR NOW HAS ONLY 7,200 MILES ON IT, AND HAS BEEN KEPT INSIDE THE GARAGE EVERY NIGHT OF IT'S EXISTENCE. THE DEALER CLAIMS THAT ALL THE SQUEALING AND RUSTING OF THE BRAKES ARE DUE TO THE "HUMIDITY" IN THE AIR. WE LIVE IN THE EXACT MIDDLE OF THE US IN KANSAS. THERE'S NOT A LOT OF MOISTURE IN THE AIR INSIDE OF MY ATTACHED GARAGE. THIS BRAKE PROBLEM HAS BEEN ONGOING FROM MID 2003 TO THE PRESENT TIME IN DECEMBER OF 2004. THE CAR ONLY HAS A LITTLE OVER 7000 MILES ON IT...THE DEALER SAID THAT "THE PROBLEMS MIGHT GO DOWN IF WE WOULD DRIVE THE CAR MORE OFTEN." WE WOULD NOT RECOMMEND A JEEP LIBERTY TO ANYONE WE LIKE.*AK

Vehicle Speed Control › Accelerator Pedal
Filed Nov 28, 200425,000 milesNY

WHILE DRIVING ON I684 THE ACCELERATOR GOT STUCK AT 60 MPH, I COULD NOT STOP THE CAR. I GOT OFF THE EXIT TRY TO SLOW DOWN THE CAR, WENT THROUGHT THE STOP SIGN, PULLED OVER AND HAD TO SHUT THE CAR OFF WHILE IN DRIVE TO STOP IT.*AK I BROUGHT IT TO THE DEALERSHIP, AND WAS TOLD NOTHING IS WRONG WITH THE CAR. I HAVE 1 MORE YEAR LEFT ON THE LEASE AND CHRYSLER WILL NOT TAKE ME OUT OF THE LEASE.

Air Bags › FrontalCrash
Filed Nov 22, 20047,000 milesLA

THE VEHICLE HAS BEEN INVOLVED IN THREE SEPARATE FRONTAL COLLISIONS. THE DUAL AIR BAGS DID NOT DEPLOY. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Nov 18, 2004NY

WHILE BRAKES WERE APPLIED AT 60 MPH TO SLOW VEHICLE DOWN VEHICLE CONTINUED AT SAME SPEED. PULLED VEHICLE OVER WHEN MORE PRESSURE WAS APPLIED TO BRAKES. AN ODOR WAS COMING FROM THE BRAKES.*AK

Suspension › Front › Control Arm › Lower Ball Joint
Filed Nov 10, 200432,672 milesOH

WHEN BRAKING FRONT LOWER BALL JOINT PUNCTURED THE FRONT DRIVER'S TIRE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Suspension › Front › Control Arm › Lower Ball JointCrash3 injured
Filed Nov 10, 2004KY

WHILE DRIVING THE VEHICLE SUDDENLY BEGAN TO SLIDE AND SLID INTO A UTILITY POLE. *NM CAMPAIGN ID NUMBER : 03V460000 EVEN THOUGH THE CONSUMERS VEHICLE WENT IN FOR SERVICE SHE BELIEVED THAT THE CAUSE OF THE ACCIDENT IS THE THE RECALL ISSUE. SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT. *TC

Power Train › Automatic Transmission
Filed Nov 5, 200422,678 milesTX

FOR MOST OF THE YEAR I HAVE BEEN HAVING TROUBLE WITH MY JEEP LIBERT AUTOMATIC TRANSMISSION. I HAVE HAD SEVERAL PROBLEMS WITH IT AND THE DEALER STILL HAS NOT RESOLVED THE ISSUE. I AM BEING TOLD THAT THEY CANNOT REPLICATE THE PROBLEM. I DESCRIBE THE FOLLOWING AS THE PROBLEMS. AT A FULL STOP WHILE HOLDING DOWN THE BRAKE THE TRANS MISSION WILL SHUTTER AND MAKE A BANGING NOISE. THE TRANSMISSION SHIFTING AT LOWER GEARS IS ROUGH. IT IS NOT IN A LIKE NEW CONDITION. HE TRANSMISSION MAKES A GRINDING NOISE. THE VEHICLE HAS STALLED 3 TIMES DO TO THE TRANSMISSION PROBLEM. THEVEHICLE HAS LURCHED FORWARD AT A STOP SIGN/LIGHT. IF NOT FOR HOLDING DOWN THE BRAKE THE VEHICLE WOULD HIT THE CAR IN FRONT OF ME. THE TRANSMISSION HAS SHUTTERED AS IT CHANGES GEARS WHILE DRIVING. MAINLY AT SLOW SPEEDS. I CONSIDER THIS TO BE A SAFETY ISSUE WITH THE VEHICLE. I BELIEVE THE TRANSMISSION WILL FAIL AND I FEAR IT WILL CAUSE AN ACCIDENT. I HAVE MADE EVERY ATTEMPT TO RESOLVE THIS WITH THE DEALER. THE TRANSMISSION HAS BEEN RECONDITIONED TWICE. ONCE ON APRIL 5,2004 AND THE OTHER ON MAY 26, 2004. THE VEHICLE WAS RETURNED TO ME BUT THE PROBLEMS REOCCURRED AFTER A SHORT TIME. I HAVE CALLED DAIMLER CHRYSLER CUSTOMER SERVICE LINE AND TALKED TO SEVERAL REPS. I HAVE FILE NUMBERS 12578676 AND 12805501. I HAVE ALSO SPOKEN WITH SERVICE MANAGER DAVID CARGAIL AND DISTRIC MANAGER BRUCE SHIRLEY. NOTHING HAS BEEN DONE TO ADDRESS THE PROBLEMS THAT I AM SEEING. I HAVE INCLUDED THE COPIES OF THE RECEIPTS FROM THE SERVICE CALLS TH

Power Train › Automatic Transmission
Filed Oct 7, 2004PA

THE TRANSMISSION HAS BEEN REPAIRED, FRONT AXLE REPLACED DUE TO VIBRATIONS, 5 NEW TIRES, RADIO, ETC... THIS VEHICLE HAS BEEN INTO THE DEALERSHIP NUMEROUS TIMES FOR REPAIRS TO THE POINT WHERE THE DISTRICT MANAGER FOR CHRYSLER HAS BEEN INVOLVED. THE VEHICLE RAN A LITTLE BETTER FOR A BRIEF PERIOD OF TIME AND THE TRANSMISSION CONTINUES TO SHIFT INCORRECTLY THE VIBRATION IS BACK AND THE DISTRICT MANAGER (MR. BILL KEUHRMAN STATES "THAT THERE IS IMPROVEMENT", AND I STATED THAT IT IS FUNNY THE WORDS HE CHOSE INSTEAD OF THE VEHICLE IS RUNNING CORRECTLY. THE VEHICLE SCARES ME TO DRIVE BECAUSE OF THE HESITATION DURING SHIFTING. *NM

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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