2003 Jeep Liberty complaints

STEERING RACK FAILURE. NEAR MISS COLLISION. LOSS TOTAL CONTROL OF VEHICLE. CONSEQUENCES COULD BE A FATALITY. SMITHFIELD JEEP DENIED THE INCIDENT TO DEFECTIVE PARTS A RECALL AND WOULD NOT PAY FOR THE REPAIR OF A DEFECTIVE PRODUCT. *JB

AT 20000 MILES A RECALL REPLACEMENT WAS PERFORMED ON OUR 2003 JEEP LIBERTY. AT 53000 MILES WE HAD THE DEALER INSPECT THE FRONT END OF THE JEEP AND PROCLAIM IT WAS WITHIN SPECIFICATION. AT 54000 MILES, WILE TURNING IN TO MY DRIVE AT 5 MPH. THE LOWER LEFT BALL JOINT POPPED OUT AND JAMMED INTO THE BACK OF THE WHEEL. THE DEALER REPLACED THE BALL JOINTS UNDER THE RECALL. IN APPROXIMATELY 500 MILES THE JOINT WENT FROM SOUND TO SO BAD IT POPPED OUT! AT HIGHER SPEEDS THIS FAILURE COULD HAVE BEEN CATASTROPHIC. *JB

MY SIX-YEAR-OLD CLIMBED INTO THE FRONT SEAT OF MY 2003 JEEP LIBERTY AND WITHOUT THE KEY OR STEPPING ON THE BRAKE PEDAL MOVED THE TRANSMISSION SELECTOR FROM PARK TO SOME OTHER GEAR CAUSING IT TO ROLL DOWN A DRIVEWAY WHERE PEOPLE WERE. WITH GREAT FORTUNE, NO ONE WAS STRUCK OR INJURED BUT WHEN THE CAR SILENTLY ROLLED AWAY THE RESULTS COULD HAVE BEEN CATASTROPHIC. THIS PROBLEM WAS REPEATABLE. WITHOUT THE KEY TURNED FORWARD, THE TRANSMISSION CAN BE MOVED FROM PARK WITHOUT STEPPING ON THE BRAKE. WITH THE KEY FORWARD, IT FUNCTIONS PROPERLY. JEEP REPORTED NO RECALLS AND WAS WILLING TO FIX UNDER WARRANTY. *JB

2003 JEEP LIBERTY SPORT - LOWER BALL JOINT SEPARATED FROM KNUCKLE WHILE DRIVING ON 6/24/06. NOTE: RECALL NOTICE ON LOWER BALL JOINTS RECEIVED JUNE 2004 AND REPAIR/INSPECTION IN RESPONSE TO RECALL NOTICE WAS COMPLETED 6/30/04 (LOWER BALL JOINTS REPLACED AND HEAT SHIELD INSTALLED) AT CROSS CHRYSLER JEEP IN LOUISVILLE, KY. FAILURE STILL OCCURRED AFTER RECALL REPAIR. NEW REPAIRS COMPLETED ON 6/30/06 AT NEIL HUFFMAN CHRYSLER/DODGE JEEP IN LOUISVILLE, KY- LOWER BALL JOINTS REPLACED AGAIN. ONE (1) WHEEL AND ONE (1) AXLE ALSO REPLACED DUE TO SIGNIFICANT DAMAGE AS A RESULT OF LOWER BALL JOINT FAILURE. *JB

1, I HAD MY 2003 JEEP LIBERTY INSPECTED FOR STEERING TIGHTNESS AND NOISE ON 05/24/06 AND INQUIRED ABOUT THE LOWER BALL JOINT AND CONTROL ARM RECALL. MANN CHRYSER DODGE JEEP DID THE INSPECTION AND SAID THE RECALL HAD BEEN PERFORMED PRIOR TO ME OWNING (I WAS 1ST OWNER, DEMO VEHICLE) AND COULDN'T FIND ANY PROBLEM WITH THE STEERING. 2, I WAS PULLING OUT OF MY DRIVEWAY ONTO THE STREET ON 06/17/06 AND THE LOWER RIGHT BALL JOINT BROKE AND THE WHEEL FELL OFF THE VEHICLE. 3, THE JEEP WAS TOWED BACK TO MANN CHRYSLER THAT DAY AND THEY ACKNOWLEDGED THE FAILURE WAS DUE TO THE RECALL. THE LOWER BALL "JOINTS" WHERE REPLACED ALONG WITH THE RIGHT FRONT WHEEL (DAMAGED WHEN IT CAME LOOSE) AND ALSO REPAIRED SOME MINOR DAMAGE TO THE RIGHT FRONT FENDER MOLDING AT NO CHARGE. *JB

FRONT END FELT LOOSE ON THE RIGHT SIDE AND WHEN BRAKING THERE WAS HEAVY CLUNKING NOISE. FOUND A RECALL NOTICE ONLINE AND CALLED MY DEALER. I WAS TOLD TO BRING IT IN AND HAVE IT CHECKED. THE DEALER REPLACED THE LOWER BALL JOINTS ON BOTH SIDE STATING THAT THE RIGHT SIDE WAS READY TO BREAK AT ANY MOMENT. THE DEALER ALSO INSTALLED A HEAT SHIELD BETWEEN THE FRONT ROTORS AND THE BALL JOINTS. THIS WAS AT APPROXIMATELY 32,000 MILES. STEERING FELT TIGHT AGAIN AND THE CLUNK NOISE WAS GONE. THEN AT APPROXIMATELY 43,000 MILES, THE NOISE RETURNED AND AGAIN THE STEERING FELT LOOSE ON THE RIGHT SIDE. THIS TIME I BOUGHT AN AFTER MARKET REPLACEMENT PART THAT IS SOLD AS A PROBLEM SOLVER TO REPLACE THE DEFECTIVE BALL JOINT. THESE WERE INSTALLED BY A NON-DEALER SHOP AT APPROXIMATELY 45,000 MILES. NOISE AND LOOSE FEELING IN THE STEERING HAS WENT AWAY. *NM

DT*: THE CONTACT STATED WHILE REVERSING OUT OF A PARKING SPOT THE BALL JOINT FRACTURED. THE VEHICLE WAS TOWED TO A DEALERSHIP WHERE THE BALL JOINT WAS REPLACED. THE BALL JOINT WAS REPLACED PREVIOUSLY UNDER A RECALL. UPDATED 8/1/2006 - *NM

ON 6/22/06 MY 2003 JEEP LIBERTY RENEGADE WAS DIAGNOSED WITH LOWER BALL JOINT FAILURE ON BOTH SIDES. DEALER IS REPLACING THEM UNDER WARRANTY. I HAVE APPROXIMATELY 54,000 MILES ON THE VEHICLE. THESE LOWER BALL JOINTS WERE REPLACED UNDER A RECALL SHORTLY AFTER I PURCHASED THE VEHICLE NEW. THIS IS AN ONGOING PROBLEM WITH JEEP LIBERTY'S (SEE WWW.LOSTKJS.COM FOR MANY FAILURE REPORTS). *JB

WHILE TURNING RIGHT AT AN INTERSECTION AT ABOUT 5 MILES PER HOUR IN MY 2003 JEEP LIBERTY, I EXPERIENCED A CATASTROPHIC FAILURE OF THE LOWER BALL JOINT ON THE RIGHT SIDE. THE BALL JOINT DROPPED AND THE BOLT AT THE BOTTOM OF THE BALL JOINT STRUCK AND SEVERELY DUG INTO THE ALLOY WHEEL. THIS ALL TOOK PLACE AT TRAVELING ABOUT 5 MILES PER HOUR AND TRAVELING ONLY ABOUT 20 FEET. I JUST HAD THE VEHICLE TOWED TO A LOCAL REPAIR FACILITY FOR REPAIR. NO REPAIRS HAVE YET BEEN MADE. *NM

2003 JEEP LIBERTY [XXX] MANUFACTURER RECALLED LOWER BALL JOINTS (RECALL #03V46) REPLACED MARCH 15TH 2004 AT 8900 MILES ON VEHICLE. JUNE 17TH 2006, 52,754 MILES ON VEHICLE SAME PART IS IDENTIFIED BY CHRYSLER DEALERSHIP SERVICE AS NEEDING TO BE REPLACED AGAIN. CURRENTLY AT ISSUE BETWEEN MYSELF, THE DEALERSHIP AND CHRYSLER IS WHETHER THIS PART WILL BE REPLACED UNDER THE RECALL. I FIND HAVING TO REPLACE THIS PART EVERY TWO YEARS AN EXCESSIVE INCONVENIENCE AND EXPENSE. $195 LABOR ALONE. UPON REVIEWING CONSUMER COMPLAINTS, A JOINT FAILURE IS LIKELY TO RESULT IN AN AUTO ACCIDENT AND POTENTIAL INJURIES AND DEATHS. THE INITIAL RECALL DID NOT "FIX" THIS ISSUE. *JB UPDATED 07/16/2012 *JS

DT*: THE CONTACT STATED WHILE GETTING NEW TIRES THE TIRE DEALER NOTICED THE LOWER BALL JOINTS NEEDED TO BE REPLACED. THE DEALER WAS ALERTED. THERE IS A NHTSA RECALL, # 03V460000, REGARDING THE FRONT LOWER BALL JOINT. THE VIN WAS NOT INCLUDED IN THE RECALL.

I'VE BEEN HAVING MY DEALERSHIP CHECK THE LOWER BALL JOINTS WHEN IT GETS SERVICED. AT MY 60K SERVICE THEY LET ME KNOW MY LBJ'S WILL NEED TO BE REPLACED. AFTER TALKING WITH THEM AND JEEP THROUGH THE 800 NUMBER, DAIMLER-CHRYSLER WILL NOT COVER IT UNDER WARRANTY. IT WAS BUILT SIX DAYS AFTER THE CUT OFF FOR THE RECALL AND IT'S PAST IT'S 36K MILES AND NOT INCLUDED UNDER WARRANTY. SEEMS LIKE IF OLDER AND NEWER KJ'S ARE STILL HAVING THE SAME PART FAIL, THEY SHOULD BE RESPONSIBLE AND COVER THE REPAIR. I BELIEVE THEY ARE NOT GOING TO REALLY CORRECT THIS UNTIL SOMEONE GETS KILLED AND THEY ARE FORCED TO FOR PUBLICITY AND LEGAL REASONS. *NM

ON 5/5/06 I HAD A LOWER LEFT BALL JOINT SEPARATE FROM MY 2003 JEEP LIBERTY RENEGADE. THANKFULLY THIS HAPPENED WHILE MAKING A LEFT TURN INTO MY PARKING LOT AT WORK AFTER LUNCH. HAD IT HAPPENED ANYWHERE ELSE I WOULD NOT BE HERE TODAY TO WRITE THIS COMPLAINT. I HAVE BEEN MADE AWARE OF A RECALL FOR 2002 - 2003 LIBERTIES AND I UNDERSTAND THAT THE RECALL DATES ENDED TWO WEEKS BEFORE MY BUILD DATE. I AM GETTING NO SUPPORT WHAT-SO-EVER FROM CHRYSLER EVEN THOUGH IT IS PERFECTLY OBVIOUS THIS IS A MAJOR FAULT OF THEIRS. *NM

DT*: THE CONTACT STATED WHILE ATTEMPTING TO APPLY BRAKE PRESSURE AT VARIOUS SPEEDS THE VEHICLE VIBRATED. THIS OCCURRED WITHOUT WARNING DURING NORMAL BRAKING ON NORMAL ROADS. THE MANUFACTURER WAS ALERTED HOWEVER NO INSPECTIONS HAVE BEEN MADE. THE CALIPERS CAUSED THE ROTORS TO WARP. UPDATED 06/19/06. *JB

2003 LIBERTY BALL JOINT SEPARATED. *TS THE LOWER BALL JOINTS WERE REPLACED PREVIOUSLY AT 16,000. THE UPPER BALL JOINTS ALSO NEEDED TO BE REPLACED. *JB

DRIVING IN FAR LEFT HAND LANE ON NJ TPKE AT 65 MPH. SUDDENLY FELT CAR LURCH FORWARD TO THE RIGHT, HIT THE GROUND, TIRE BLEW OUT & BEGAN TO FIGHT TO MAINTAIN CONTROL OF VEHICLE. TRAFFIC WAS INCREDIBLY HEAVY, DUE TO MOTHER'S DAY WEEKEND. BECAUSE OF MY TRAINING AS A POLICE OFFICER FOR THE PAST 28 YEARS, I TOOK MY FOOT OFF THE ACCELERATOR, HELD THE WHEEL TIGHTLY AND WAS ABLE TO KEEP CONTROL OF THE VEHICLE AND SKID FOR APPROX. 1/4 MILE ACROSS 3 LANES TO THE ROADSIDE. THE VEHICLE WAS SPEWING SPARKS, WHICH CAUSED OTHERS TO SLOW BEHIND US AND AVOID A COLLISION. I STILL CANNOT BELIEVE THE VEHICLE DID NOT FLIP & KILL BOTH OF US. ACCORDING TO THE DEALERSHIP WHERE IT WAS TOWED, I SUFFERED TOTAL BALL JOINT FAILURE ON THE RIGHT FRONT & NEAR FAILURE OF THE LEFT BALL JOINT. FYI, THE TIRES WERE FAIRLY NEW--MICHELIN TIRES WITH 8,000 MILES ON THEM. THE VEHICLE IS STILL UNDER REVIEW TO SEE IF REPAIR IS POSSIBLE DUE TO THE EXTENSIVE DAMAGE. *NM

DT*: THE CONTACT STATED RECALL #03V460000 CONCERNING THE LOWER BALL JOINT WAS PERFORMED ON THE VEHICLE ON 01/14/04. YESTERDAY WHILE PULLING INTO THE GARAGE, THE CONTACT HEARD A POPPING SOUND. THE CONTACT EXITED THE VEHICLE AND NOTICED THE UPPER BALL JOINT WAS DETACHED. THERE ARE SEVERAL COMPLAINTS NOTED ON THE INTERNET REGARDING PROBLEMS WITH THE UPPER BALL JOINTS. THERE WERE NO PROBLEMS WITH THE VEHICLE PRIOR TO THE INCIDENT. THE VEHICLE WAS TOWED TO THE NEAREST SERVICE DEALERSHIP WHERE THE VEHICLE IS AWAITING INSPECTION. UPDATED 7/3/2006 - *NM

LOWER BALL JOINT FAILURE - 2003 JEEP LIBERTY THE LOWER BALL JOINT RECALL WAS PERFORMED ON THE 2003 JEEP LIBERTY AT APPROXIMATELY 11,000 MILES. AT 39,000 MILES THE LOWER BALL JOINTS WHERE REPORTED TO NEED REPLACEMENT BY A LOCAL MECHANIC DURING ROUTINE MAINTENANCE. THE JEEP WAS THEN TAKEN TO A CHRYSLER DEALERSHIP WHO CONFERRED THE LOWER BALL JOINTS NEED TO BE REPLACED. SINCE THE 3/36,000 MILE WARRANTY HAD EXPIRED THE DEALERSHIP CONTACTED CHRYSLER FOR APPROVAL TO RE-OPEN THE RECALL AND REPLACE THE BALL JOINT. CHRYSLER DENIED THE CLAIM TO RE-OPEN THE RECALL AND REPLACE THE BALL JOINTS. THE BALL JOINTS WHERE THEN REPLACED AT APPROXIMATELY 40,000 MILES BY A PRIVATE MECHANIC WHICH RESULTED IN OUT OF POCKET EXPENSES ON A RECALLED ITEM. *JB

THE CAR WAS INSPECTED FOR BALL JOINT PROBLEMS (RECALL) @ 20,000 MILES, THE DEALER SAID ALL WAS GOOD AND THE WORK ORDER STATES THAT THE RECALL WAS PERFORMED. AT 56,000 MILES I WAS LEAVING TURNING AROUND IN MY NEIGHBORS DRIVEWAY WHEN THE LOWER BALL JOINT ON THE PASSENGER SIDE BROKE, TOTALLY SEPARATED. THERE WAS NO LITTLE WARNING BEFORE THE JOINT BROKE. WHEN THE JOINT BROKE THE SUSPENSION GOUGED THE INSIDE OF THE RIM DEEPLY. THE CAR WAS TOWED TO THE DEALER. I HAVE YET TO SPEAK TO THEM (THIS JUST HAPPENED AND THEY ARE CLOSED); HOWEVER, I ANTICIPATE COLLATERAL DAMAGE TO OTHER SUSPENSION/STEERING COMPONENTS AS WELL. *NM

UPPER AND LOWER BALL JOINTS HAVE GONE BAD AFTER ONLY 31K MILES ON JEEP LIBERTY. I TALKED TO THE SERVICE MANAGER AT OUTTEN JEEP AND HE INFORMED ME IT WAS NOT COVERED. I FEEL THIS IS A DANAGEROUS AND PREMATURE FAILURE OF THIS PART AND SHOULD BE COVERED BY WARRENTIEJUST FOR SAFETY ALONE I. *JB

DT*: THE CONTACT STATED WHILE TURNING THE STEERING WHEEL AT VARIOUS SPEEDS THERE WAS A GRINDING NOISE IN THE FRONT END. THE DEALERSHIP DETERMINED BOTH FRONT LOWER BALL JOINTS NEEDED TO BE REPLACED. THERE WAS NHTSA RECALL # 03V460000 REGARDING THE LOWER BALL JOINT. HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 05/30/06. *AK

2003 LIBERTY SPORT- LOWER BALL JOINTS WERE REPLACED DUE TO RECALL NOTICE. I TOOK THE VEHICLE TO A DEALER AT 24,000 MILES WITH A COMPLAINT OF BALL JOINT WEAR. THE DEALER IMPROPERLY INSPECTED THE BALL JOINTS FOR WEAR AND SAID THERE IS NO WEAR AND THEY ARE WITHIN SPEC. ALSO, AT THE SAME TIME INSPECTED THE VEHICLE AND PASSED IT. APPROXIMATELY 5000 MILES LATER, AFTER SEVERAL INSPECTIONS OF THE BALL JOINTS BY MYSELF IN THE WAY THEY SPECIFIED RESULTING IN NO PLAY, THE LOWER BALL JOINT FAILED AND SEPARATED. THE VEHICLE CRASHED TO THE GROUND GRINDING THE CV SHAFT INTO THE GROUND. THE VEHICLE WAS TOWED FROM THE TRAVEL LANE TO THE NEAREST GARAGE. I AM LOOKING FOR INPUT ON WHAT MY NEXT STEP SHOULD BE. I HAVE SINCE CALLED SEVERAL DODGE/JEEP DEALERS AND INQUIRED ABOUT THE PROCEDURE TO INSPECT THE BALL JOINTS AND EACH DO IT INCORRECTLY. ONE TECHNICIAN OFFER TO LOOK IT UP IN THE JEEP LIBERTY SERVICE MANUAL AND EXPLAINED THE PROPER WAY TO ME. SOUNDS LIKE GROSS NEGLIGENCE TO ME....*JB

2003 JEEP LIBERTY, 34K MILES (NEVER OFF-ROAD), LEFT FRONT LOWER BALL JOINT FAILURE. FAILURE @ 20 MPH. NO INJURY BUT LUCKY NOT FASTER SPEED. KIDS IN BACK SCARED. RIM SPLIT, TIRE BLOWN. WRECKER TO RETURN TO DEALERSHIP. TWO ASSOCIATES WITH SIMILAR MODEL (EARLY 2003 LIBERTY) HAVE NOW HAD JOINTS CHECKED LAST WEEK AND BOTH NEEDED RT. & LT. LOWER BALL JOINTS REPLACED. POTENTIALLY CATASTROPHIC DEFECT!! *NM

MY SON WAS INVOLVED IN A ONE CAR ACCIDENT. MY SON WAS IN THE MIDDLE OF A SHARP CURVE ON A 2 LANE ROAD WHEN HE NOTICED A CAR APPROACHING FROM THE OPPOSITE DIRECTION. THE FRONT PASSENGER OF MY SON'S CAR ESTIMATED THEIR SPEED AT 50 MPH. THE APPROACHING VEHICLE SCARED MY SON AND HE JERKED THE STEERING WHEEL TO THE RIGHT AND HIT HIS BRAKES. THE 2003 JEEP LIBERTY SKIDDED HEAD-ON INTO A DITCH AND THEN FLIPPED END-OVER-END TWICE. MY SON AND THE FRONT PASSENGER SUFFERED ONLY MINOR INJURIES. NO DOUBT THE SEAT BELTS SAVED THEIR LIVES BUT THE FRONT AIR BAGS DID NOT DEPLOY. THE CAR WAS TOTALED BY THE INSURANCE COMPANY. *JB

BALL JOINT FAILURE ON LEFT FRONT END. WHEEL SEPARATED WHEN EXITING PARKING LOT. TOWED TO DEALER FOR REPAIRS. MY 2003 LIBERTY WAS NOT PART OF THE RECALL GROUP. *JB

2003 JEEP LIBERTY LEFT FRONT BALL JOINT FAILURE. *NM

THE CAR WAS INSPECTED FOR BALL JOINT PROBLEMS (RECALL) @ 18,000 MILES, THE DEALER SAID ALL WAS GOOD. AT 63,000 MILES I WAS LEAVING A STOP SIGN WHEN THE LOWER BALL JOINT ON THE PASSENGER SIDE BROKE, TOTALLY SEPARATED. THERE WAS LITTLE WARNING BEFORE THE JOINT BROKE. THE CAR FROM TIME TO TIME WOULD FEEL ODD (PULLING TO ONE SIDE) SLIGHTLY BUT THIS WAS INTERMITTENT. I NEVER IMAGINED THAT A BALL JOINT WAS ABOUT TO FAIL. WHEN THE JOINT BROKE THE SUSPENSION GOUGED THE INSIDE OF THE RIM DEEPLY AND BENT THE DRIVE SHAFT AGAINST THE SUSPENSION. THE DEALER HAS APPROVED REPLACING THE BALL JOINTS (BOTH LOWERS) BUT IS REFUSING TO REPLACE THE WHEEL OR THE DRIVE SHAFT AT THIS TIME. THE BALL JOINTS THEY REFUSE TO GIVE TO US. *NM

DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THE POWER STEERING PUMP WAS NOTICED LEAKING. THE POWER STEERING PUMP LEAKED FOR SEVERAL MONTHS, ALTHOUGH THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIR.

2003 LIBERTY UPPER BALL JOINT FAILED. THE POLYMER BUSHINGS AND SEAL FAILED TO MAINTAIN LUBRICATION. *TS *NM ***NAR***

DRIVING MY 2003 JEEP LIBERTY FREEDOM EDITION DOWN A VERY STEEP GRAVEL DRIVEWAY. ALL OF A SUDDEN THE ENTIRE CAR HIT THE BOTTOM OF THE DRIVE WITH A BIG CRASH. I WAS UNABLE TO STEER AND WENT PART WAY INTO THE ROAD. HAD TO MOVE THE CAR BACK TO BOTTOM OF DRIVEWAY AS TO NOT CAUSE AN ACCIDENT IN THE MIDDLE OF A MOUNTAIN ROAD. OIL WAS LEAKING AND WHEN I TRIED TO DRIVE THE CAR TO THE END OF DRIVEWAY, METAL SHAVINGS WERE COMING FROM THE BOTTOM OF THE VEHICLE. IT WAS IMPOSSIBLE TO TURN THE WHEEL MORE THAN ABOUT 1" AT A TIME. THE ENTIRE FENDER ON THE PASSENGER SIDE POPPED OFF ALSO. MY BACK, NECK AND KNEE WERE HURT AS RESULT OF THE CAR CRASHING TO THE GROUND. HAD VEHICLE TOWED TO JEEP DEALER, WHERE I WAS TOLD ALL PARTS WOULD BE REPLACED. THE FRONT BALL JOINT HAD TOTALLY SEPARATED CAUSING THIS VERY DANGEROUS PROBLEM. WHEN I HAD FIRST BOUGHT THE CAR USED IN APRIL OF 2005, I HEARD ABOUT THE BALL JOINT RECALL ON THE 2003 JEEP LIBERTY'S. WHEN I CALLED DAIMLER CHRYSLER TO ASK ABOUT THIS, THEY TOLD ME THE VIN ON MY CAR WAS NOT IN THE RECALL. HOWEVER, THE PROBLEM I HAD WITH THIS CAR WAS THE EXACT SAME ONE THAT THE JEEP LIBERTY'S WERE RECALLED FOR. OBVIOUSLY THEY HAVE NOT FIXED THIS PROBLEM. THE MANUFACTURER RECALL CENTER WAS OF NO HELP WITH ANY ANSWERS AND SEEMED TOTALLY UNCONCERNED AS I AM STILL COVERED BY THE BUMPER TO BUMPER(ORIGINAL) MANUFACTURERS WARRANTY(ONLY 26,000 MILES ON THE CAR), AND " IT WONT COST YOU ANYTHING TO HAVE IT FIXED". AND WAS TOLD "THERE IS NOTHING WE CAN DO IF IT WASN'T IN

ON OR ABOUT 1/17/06 WHILE DRIVING THE 2003 JEEP LIBERTY THE FRONT LEFT LOWER BALL JOINT SEPARATED, DROPPING THE CONTROL ARM ONTO THE INSIDE OF THE RIM. AT 71000 MILES. WAS TOLD BY MY DEALER THAT THERE WAS NO RECALLS ON THAT. AFTER FURTHER RESEARCH I HAVE FOUND THAT THERE WAS A RECALL ON 2003 LIBERTY MADE B4 3/26/03, TOOK DELIVERY MID APRIL 2003 ALSO HAVE FOUND COMPLAINTS ON THE 2004 JEEP LIBERTY. I HAD THE REPAIRS MADE BY A LOCAL REPAIR SHOP. I DO NOT HAVE THE OLD BALL JOINT. I AM NOW EXPERIENCING FRONT LEFT NOISES YET TO BE DIAGNOSED BY A PROFESSIONAL. *JB

DT*: THE CONTACT STATED WHILE DRIVING 10 MPH THE BOTTOM OF THE VEHICLE HIT THE GROUND. THERE IS A NHTSA RECALL, # 03V460000, REGARDING THE SUSPENSION FRONT CONTROL ARM LOWER BALL JOINT. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

RIGHT UPPER BALL JOINT ON 2003 JEEP LIBERTY FAILED DUE TO DEFECTIVE POLYMER BUSHING AND GREASE SEAL. NOTICED IN A PARKING LOT. *NM

DT*: THE CONTACT STATED THERE WAS DIFFICULTY STEERING THE VEHICLE FOLLOWED BY A RUBBING NOISE FROM THE STEERING COMPARTMENT WHILE TURNING. THE VEHICLE WAS SEEN BY AN INDEPENDENT REPAIR SHOP. THE REPAIR SHOP PERSONNEL REPLACED THE LEFT FRONT UPPER BALL JOINT. THIS REPAIR REMEDIED THE PROBLEM.

DT*: THE CONTACT STATED THE BRAKE AND ACCELERATOR PEDAL ARE TOO CLOSE TOGETHER. THIS CAUSED AN ACCIDENT, WHILE BACKING THE CONTACT HIT ANOTHER VEHICLE. THIS OCCURRED WHILE BRAKING, BUT IS UNAWARE IF THE ACCELERATOR PEDAL WAS APPLIED. THERE WAS A POLICE REPORT TAKEN AT THE SCENE. *NM

MARCH 2005 - 2003 JEEP LIBERTY 4 CYLINDER - CARRIAGE TOWN CHRYSLER, DELAWARE, OHIO - I TOOK MY JEEP LIBERTY TO THE DEALERSHIP FOR BACKFIRING, CHECK ENGINE LIGHT, RUNNING ROUGH. THEY FOUND ONLY SPARK PLUG #1 FOULED AND REPLACED ONLY THE SPARK PLUG. 2ND TIME APPROX A WEEK LATER I TOOK MY JEEP LIBERTY IN AND IT WAS RUNNING ROUGH, NO CHECK ENGINE LIGHT. DEALERSHIP REFUSED TO LOOK AT MY VEHICLE WITHOUT THE CHECK ENGINE LIGHT ON. 2 DAYS LATER I RETURNED VEHICLE WITH CHECK ENGINE LIGHT ON, RUNNING ROUGH, AND BACKFIRING. THEY REPLACED ALL SPARK PLUGS AND ALL WIRES. THIS HAPPENED AT APPROX 28,000 MILE ON THE VEHICLE. DECEMBER 2005, ENGINE LIGHT ON, RUNNING ROUGH. REPLACED SPARK PLUG #1 ONLY AND WIRE ON SPARK PLUG #1. I HAD BEEN TOLD BY SERVICE DEPARTMENT AT THIS TIME THEY HAD PUT A "SPECIAL" SPARK PLUG IN MY VEHICLE AND THAT THERE WAS A TECHNICAL SERVICE BULLETIN ON MY VEHICLE. JAN, 2006 - VEHICLE IS CURRENTLY IN THE SHOP AND THEY ARE TRYING TO DETERMINE WHAT IS WRONG WITH THE ENGINE, CURRENTLY THEY CANNOT FIND WHAT IS BURNING UP SPARK PLUG #1. TECHNICAL SERVICE BULLETIN: MFG BULLETIN NUMBER: 0803403 MFG BULLETIN DATE: 20040302 COMPONENT: ELECTRICAL SYSTEM DETAILS: NEW SPARK PLUG FOR 2.4L ENGINE. *JB

VEHICLE SHAKING/VIBRATING/LOUD HUM AT 50+ MILES PER HOUR AND FASTER. *JB

2003 LIBERTY GEAR WAS IN PARK MADE A LOUD ROARING NOISE AND ACCELERATED. *TS WHEN THE VEHICLE SUDDENLY WENT OUT OF CONTROL, IT CRASHED INTO A BRICK WALL OF A BUILDING. *JB

DT: THE CONTACT STATED LOWER BALL JOINTS FAILED WHILE DRIVING. RECALL WORK WAS DONE ON NHTSA RECALL CAMPAIGN 03V460000 CONCERNING THE DRIVER SIDE LOWER BALL JOINTS IN JUNE 2004. THE VEHICLE WAS TOWED TO A LOCAL DEALERSHIP WERE THE CONTROL ARM AND BALL JOINT WERE REPLACED. THE CONTACT SPOKE WITH THE MANUFACTURER ABOUT THE PROBLEM. A SPOKES PERSON FROM THE MANUFACTURER STATED WHEN THE RECALL WORK WAS DONE BY THE FIRST DEALERSHIP THEY MUST HAVE PUT THE CONTROL ARM BALL JOINTS ON INCORRECTLY. *AK UPDATED 02/07/06. *JB

ROUTINE CHECK OF VEHICLE DURING ROTATION OF TIRES REVEALED LOWER BALL JOINT MOVEMENT, AND RIGHT UPPER BALL JOINT FAILURE. *NM

03 JEEP LIBERTY LIMITED BALL JOINT REPLACEMENT FOR THE 2ND TIME IN 58K MILES. *NM

DT: THE CONTACT'S HUSBAND WAS INVOLVED IN AN ACCIDENT. UPON IMPACT, NEITHER OF THE AIR BAGS DEPLOYED. WHILE EXITING AN ON/OFF RAMP THE CONTACT'S HUSBAND WAS MERGING INTO TRAFFIC WHEN THE VEHICLE IN FRONT SLAMMED ON THE BRAKES. THEREFORE, THE CONTACT'S HUSBAND REAR ENDED THE VEHICLE IN FRONT OF HIM WHILE DRIVING AT 30 MPH. ALTHOUGH, THE CONTACT'S HUSBAND WAS WEARING A SEAT BELT HE SUSTAINED MAJOR INJURIES TO THE FACE AND HEAD. HIS FACE HIT THE STEERING WHEEL SO HARD THE DOCTOR PULLED PIECES OF THE STEERING WHEEL OUT OF THE BRIDGE OF HIS NOSE. A POLICE REPORT WAS TAKEN AT THE SCENE. THE INSURANCE COMPANY ELEVATED THE VEHICLE AND DEEMED IT A TOTAL LOSS.*A

WHILE DRIVING MY JEEP LIBERTY ON THE FREEWAY I SUDDENLY HEARD A LOUD CLANKING NOISE. AT ABOUT THE SAME TIME I REALIZED MY ENGINE WAS DEAD AND I COASTED OFF OF THE FREEWAY. MY JEEP WOULD NOT RESTART AND I HAD TO HAVE ASSISTANCE TO PUSH IT TO A GAS STATION. I CALLED A TOWING COMPANY AND HAD IT TOWED TO A JEEP DEALERSHIP WHERE I WAS TREATED VERY RUDELY AND HORRIBLY OVER A 3 TO 4 WEEK PERIOD WHERE THEY REQUESTED NUMEROUS OIL CHANGE RECEIPTS AND BERATED ME OVER THE PHONE EACH TIME I CALLED TO CHECK THE PROGRESS OF MY VEHICLE. AFTER PROVIDING THEM WITH MY MAINTENANCE RECORDS CHRYSLER STILL HAD THE AUDACITY TO TURN DOWN THE CLAIM. I HAVE CHANGED THE OIL EVERY 3 THOUSAND MILES WITH RECEIPTS TO PROVE IT. THEY ARE ACCUSING ME FAULTY MAINTENANCE AND REFUSE TO FIX THE VEHICLE. MY VEHICLE HAS 41,000 MILES ON IT AND I HAVE A 70,000 MILE WARRANTY. ACCORDING TO CHRYSLER THEY ARE NOT RESPONSIBLE FOR IT. HOW DO THEY GET AWAY WITH THIS? *JB

DT: CONTACT STATED WHILE DRIVING THE VEHICLE FISH TAILED. THIS, IN TURN, CAUSED A MINOR ACCIDENT. REPAIRS WERE MADE TO THE VEHICLE. THIS PROBLEM RECURRED. IT USUALLY HAPPENED WHEN THE ROAD WAS WET OR SNOW COVERED. HE TOOK THE VEHICLE TO A DEALERSHIP TO HAVE THE VEHICLE CHECKED. THEY COULD NOT DETERMINE WHAT WAS THE CAUSE OF THE PROBLEM. *AK

DT: THE CONTACT STATED WHILE DRIVING THE VEHICLE SUDDENLY LURCHED FORWARD AT A HIGH SPEED. HE CALLED A TOWING SERVICE THAT INSPECTED THE VEHICLE AND DISCOVERED THE THROTTLE WAS STUCK. THE TOWING SERVICE WAS ABLE TO FREE THE THROTTLE CABLE, AND TOWED THE VEHICLE TO THE DEALER. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. THEREFORE, NO REPAIRS WERE DONE. *AK

LOWER BALL JOINTS WERE EXTREMELY WORN. STEERING FELT LOOSE AND VEHICLE WAS "WANDERING" ON THE HIGHWAY A LOT, MAKING IT HARD TO STAY IN MY LANE AND KEEP MY COURSE. ORIGINAL RECALL PERFORMED OVER 20,000 MILES AGO WHICH ONLY CONSISTED OF HEAT SHIELDS BEING INSTALLED. I BROUGHT IN THE JEEP AND DEALER AGREED WITH LBJ FAILURE AND REPLACED THEM UNDER RECALL NOTICE. *NM

DT: THE CONTACT STATED THE BRAKES ROARED WHEN THEY WERE APPLIED. THE PROBLEM PERSISTED FOR THE PAST THREE MONTHS. DURING THE PAST FEW WEEKS THE NOISE BECAME LOUDER. SHE TOOK THE VEHICLE TO THE DEALER ONCE FOR THE BRAKES. THE DEALER DID NOT DO ANY DIAGNOSTIC TESTING OR SERVICE ON THE VEHICLE. THE MANUFACTURER WAS CONTACTED, AND THEY REFERRED HER TO THE NHTSA. *AK

(1) DRIVING BACK FROM A CAMPING TRIP IN DEATH VALLEY, CA. (2) COMPLETE SEPARATION OF THE LOWER RIGHT BALL JOINT WHEN PULLING AWAY FROM THE GAS STATION. (3) I HAD THE VEHICLE TOW TO A REPAIR SHOP AND HAD BOTH LOWER BALL JOINTS REPLACED. *NM

DT: ON AUGUST 13, 2005 THE CONSUMER'S SON WAS INVOLVED IN AN ACCIDENT. WHILE TURNING RIGHT AND PRESSING ON THE BRAKES ,WHICH ACTED LIKE A SPONGE, THE STEERING WHEEL LOCKED, CAUSING CONSUMER'S VEHICLE TO SLIDE INTO THE CURB. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP. THE DEALERSHIP WAS UNSURE OF WHAT THE PROBLEM WAS. THEY SAID THAT IT WAS DUE TO A DRIVER ERROR. SOMEONE CAME OUT FROM THE MANUFACTURER AND DID A REPORT ON THE VEHICLE. THEY WOULD NOT RELEASE THE INFORMATION TO THE CONSUMER. HOWEVER, THE CONSUMER FOUND OUT THAT THERE WAS RECALL 03V460000 CONCERNING LOWER BALL JOINT. WHEN THE CONSUMER CONTACTED THE MANUFACTURER, THEY TOLD HIM THAT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. ON SEPTEMBER 22, 2004 THE DEALERSHIP PERFORMED RECALL REPAIRS BY ONLY REPLACING THE HEAT SHIELD AND NOT THE BALL JOINT. THE CONTACT WAS CONCERNED THAT BOTH PARTS OF THE RECALL WERE NOT PERFORMED. THE MANUFACTURER REFUSED TO REPAIR THE VEHICLE. *AK *NM

DT: THE CONTACT OWNS A 2003 JEEP LIBERTY RENEGADE. ON OCTOBER 7, 2005 IT WAS RAINING AND IT CAUSED THE VEHICLE TO HYDRO-PLANE. WHILE DRIVING AT 45 MPH THE BRAKES SKIDDED, AND THE CONTACT WAS UNABLE TO CONTROL THE STEERING. THIS CAUSED THE VEHICLE TO HIT A TREE. WHEN SHE HIT THE TREE BOTH FRONTAL AIRBAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES, AND UNABLE TO RETURN TO WORK FOR THE TIME BEING. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP. THE MANUFACTURER SAID THAT THE AIRBAGS HAD TO MEET CERTAIN CONDITIONS BEFORE THEY WOULD DEPLOY. THE INSURANCE COMPANY CLAIMED THAT VEHICLE HIT IN A WAY THAT THE AIRBAG SENSOR SHOULD HAVE PICKED IT UP. THE CONTACT REQUESTED THAT THE INSURANCE COMPANY AND MANUFACTURER SHOULD INVESTIGATE IT. *AK