TL* - THE CONTACT STATED THAT HE HAD THE LOWER BALL JOINTS REPLACED IN 2004 DUE TO A RECALL 03V460000 ON HIS 2003 CHRYSLER JEEP LIBERTY. HE ALSO HAD THE LOWER BALL JOINT REPLACED IN 2006 AND AFTER THE LEFT THE REPAIR SHOP A FRONT WHEEL FELL OFF. THE CONTACT RECEIVED RECALL LETTER 06V288000 APPROXIMATELY 3 MONTHS LATER. THE VEHICLE STILL HAS A VIBRATION IN THE FRONT END. THE DEALER SAID THEY COULD NOT FIND WHERE THE VIBRATION WAS COMING FROM AND RECOMMENDED THE CONTACT BUY 4 NEW TIRES. THE CONTACT PURCHASED THE TIRES, BUT THE VEHICLE STILL HAS THE VIBRATION IN STEERING WHEEL. THE DEALER HAS REFUSED TO SERVICE THE VEHICLE ANY FURTHER. THE MILEAGE IS UNKNOWN BY THE CONTACT. *JB UPDATED 2/22/2007 -*NM
2003 Jeep Liberty complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →
TL* - THE CONTACT RECEIVED RECALL LETTER 06V288000 FOR THE LOWER BALL JOINTS ON A 2003 CHRYSLER JEEP LIBERTY. THE CONTACT HAS BEEN WAITING FOR 2 MONTHS AND IS CURRENTLY NUMBER 11 ON THE WAITING LIST. THE CONTACT HAS NOT HAD ANY FAILURES WITH THE VEHICLE TO DATE AND CURRENTLY HAS APPROXIMATELY 60,000 MILES ON THE VEHICLE. *NM
TL* - THE CONTACT HAS A 2003 JEEP LIBERTY THAT IS INVOLVED IN THE BALL JOINT RECALL. THE CONTACT HAS CALLED A DEALERSHIP IN HER AREA AND THEY STATED THAT IT CAN TAKE 4-12 WEEKS IN ORDER FOR THEM TO SET UP SERVICE. NHTSA CAMPAIGN ID NUMBER : 06V288000 . *NM UPDATED 2/22/2007 -THERE WERE NO PARTS AVAILABLE TO PERFORM THE RECALL. *NM
TL* - THE CONTACT RECEIVED RECALL LETTER 06V288000 A FEW MONTHS AGO. THE CONTACT HAD AN APPOINTMENT WITH THE DEALER FOR REPAIR ON 1/16/07. THE DEALER CALLED THE CONTACT AND TOLD HER THE PART DID NOT ARRIVE. THE CONTACT HAS NOT EXPERIENCED ANY PROBLEM. THE VEHICLE HAS 30,930 MILES. THE CONTACT WAS TOLD IT WOULD TAKE APPROXIMATELY 3-4 WEEKS FOR THE PART TO COME IN. *NM
TL* - THE CONTACT HAS A 2003 JEEP LIBERTY THAT IS INVOLVED IN THE BALL JOINT RECALL WITH AN ODOMETER READING OF 57000 MILES. THE CONTACT HAS CALLED THE DEALERSHIP IN HER AREA AND, THEY STATED THAT IT CAN TAKE 4-8 WEEKS IN ORDER FOR THEM TO RECEIVE PARTS AND SET UP SERVICE. NHTSA CAMPAIGN ID NUMBER : 06V288000 THERE HAS BEEN NO FAILURE TO DATE. *NM UPDATED 2/22/2007 - AS OF FEB 6, 2007 THE CONSUMER HAS NOT HEARD FROM THE DEALER TO SET UP AN APPOINTMENT TO HAVE THE RECALL REPAIRS MADE. *NM
TL*- ON 12/21/06 AT 7:30 AM THE CONTACT TOOK HER 2003 JEEP LIBERTY TO MILLER ARNELL CHRYSLER LOCATED 9850 INDIANAPOLIS INDIANA 46322. THE REPAIRS ON PERFORM RECALL 06V288000 WERE PERFORMED ON THE VEHICLE. AFTER THE REPAIR WHILE MAKING EITHER LEFT OR RIGHT TURNS THE CONTACT FELT A CLUNKING NOISE COMING FROM THE FLOOR BY THE DRIVERS SIDE. THE CONTACT CONTINUED TO DRIVE THE VEHICLE FOR TWO WEEKS AND THOUGHT NOTHING OF THE NOISE, BUT IS SURE THAT IT BEGAN AFTER THE REPAIRS WERE DONE. THE CONTACT TOOK THE VEHICLE TO THE DEALER ON 1/13/07. THE CONTACT WAS TOLD THERE IS A SEPARATION OF THE CONTROL ARM THAT LEAVES EXCESSIVE PLAY AND NEEDS TO BE REPAIRED. THE DEALER EXPLAINED THAT THESE REPAIRS WERE GOING TO COST $398.00 AND NOT COVERED BY THE DEALER. THE CONTACT WANTS THE DEALER TO COVER THESE REPAIRS BECAUSE THEY WERE EITHER CAUSED BY THE DEFECT ON THE VEHICLE OR WHEN THE VEHICLE WAS BEEN WORKED ON. *NM UPDATED 02/22/07.*JB
I HAVE TWO ISSUES. THE FIRST BEING THAT I RECEIVED THE RECALL NOTICE FOR THE LOWER BALL JOINTS ON MY 2003 JEEP LIBERTY. I CONTACTED THE DEALER ON NOV. 16, 2006 AND WAS ASKED FOR MY NAME, NUMBER, AND ADDRESS. THE MAN TOLD ME THAT THE PARTS WERE NOT IN STOCK AND HAD TO BE ORDERED WHICH MAY TAKE 4-5 WEEKS. HE SAID THEY WOULD CONTACT ME AS SOON AS THE PART CAME IN. IT HAS BEEN TWO MONTHS AND I HAVE YET TO BE CONTACTED. RECALLS ARE SUPPOSED TO BE DONE IN A TIMELY MANNER. IS THIS "SHORTAGE" OF PARTS REALLY THE PROBLEM OR IT MY LOCAL DEALER. MY SECOND ISSUE IS THAT OF THE FLOOR SHIFTER. THE LAST TWO TIMES I DROVE MY JEEP, IT REFUSED TO GO INTO PARK OR 1ST GEAR. I TRIED PRESSING HARDER ON THE BUTTON ON THE UNDERSIDE OF THE SHIFTER, TURNING MY VEHICLE OFF, AND GIVING IT FORCE. THE FIRST TIME I ENDED UP DRIVING TO MY LOCAL MECHANIC WHO COULDN'T GET IT INTO PARK AT FIRST EITHER, AFTER GIVING IT SOME FORCE IT WENT IN, HOWEVER HE SEEMED TO IGNORE THE FACT THAT IT WAS A PROBLEM WITH THE VEHICLE AND TOLD ME TO "MAKE SURE I PRESS THE BUTTON IN WHEN TRYING TO PUT IT INTO PARK." IT HAPPENED THE FOLLOWING DAY WHEN I WAS PARKING IN FRONT OF MY HOME. I STRUGGLED FOR 15 MINUTES, THEN DROVE AROUND THE BLOCK AND TRIED AGAIN. I WENT INTO PARK ALTHOUGH NOT SMOOTHLY. I WILL BE CONTACTING THE DEALER TOMORROW. I WAS WONDERING IF ANYONE ELSE HAD THIS ISSUE AND WOULD IT BE COVERED UNDER ANY WARRANTY. I HAVE HAD NOTHING BUT NEGATIVE EXPERIENCES WITH DEALERS, THEREFORE I AM DREADING HAVING TO TAKE MY JEEP AN
TL* - THE CONTACT HAS A 2003 JEEP LIBERTY THAT IS INVOLVED IN THE BALL JOINT RECALL. THE CONTACT HAS CALLED THE DEALERSHIP IN HER AREA AND, THEY STATED THAT IT CAN TAKE 4-12 WEEKS IN ORDER FOR THEM TO SET UP SERVICE. NHTSA CAMPAIGN ID NUMBER : 06V288000. *NM
TL* - THE CONTACT RECEIVED RECALL LETTER 06V288000 FOR THE LOWER BALL JOINTS. THE CONTACT STATED THAT SHE CALLED THE DEALER ON OCTOBER 13, 2006 AND WAS TOLD THEY WOULD ORDER THE PART. THE CONTACT CALLED THE DEALER BACK 1/12/07 BECAUSE SHE WAS TOLD IT WOULD TAKE APPROXIMATELY 3 MONTHS TO GET THE PART, SHE WAS TOLD THAT THE PART HAD NOT BEEN ORDER. THE DEALER HAS TOLD THE CONTACT ONCE AGAIN THEY WILL CALL WHEN THE PART ARRIVES. THE VEHICLE HAS AN ODOMETER READING OF 54,146 MILES. THE CONTACT STATED THAT WHEN THE DRIVER APPLIES THE BRAKES OR WHEN THE STEERING IS TURNED LEFT OR RIGHT THERE IS A VIBRATION. *NM
REGARDING RECALL F23 LOWER BALL JOINT. **CC THE CONSUMER WAS CONTACTED ABOUT THE RECALL ON SEPTEMBER 14, 2006. THE CONSUMER HAS NOT HAD THE RECALLED BALL JOINT REPLACED YET DUE TO LACK OF PARTS. THE CONSUMER FEELS 4 MONTHS IS AN EXCESSIVE AMOUNT OF TIME TO WAIT FOR RECALLED PARTS. *NM
DAIMLER CHRYSLER IS NOT SENDING THE DEALERSHIP SUFFICIENT NUMBER OF PARTS TO REPAIR THE RECALLS. I'VE BEEN WAITING OVER A MONTH AND CALL PRACTICALLY EVERYDAY TO SEE IF A SHIPMENT OF THE "LOWER BALL JOINT" PARTS HAVE COME IN. MEANWHILE IT'S VERY UNSETTLING TO KNOW THAT MY STEERING CAN FAIL AT ANY MOMENT. PERHAPS DAIMLER CHRYSLER WOULD RATHER HEAR FROM MY SURVIVING FAMILY AND THEIR ATTORNEYS SHOULD ANYTHING HAPPEN TO ME DUE TO THEIR FAILING TO PROVIDE A REPLACEMENT TO AN INEXPENSIVE PART THAT COULD DIRECTLY BE THE CAUSE OF AN UNFORTUNATE ACCIDENT. *JB
TL* - THE CONTACT RECEIVED RECALL LETTER 06V288000 FOR THE LOWER BALL JOINT ON A 2003 CHRYSLER JEEP LIBERTY. SHE WAS PUT ON A WAITING LIST ON 11/21/06, BUT THE CONTACT HAS NOT HEARD FROM THE DEALER. THE CONTACT STATED THAT IN OCTOBER 2003, SHE BEGAN TO HAVE BRAKE PROBLEMS. THE CONTACT STATED SHE WAS HAVING DIFFICULTY PUTTING THE VEHICLE IN REVERSE GEAR BECAUSE SHE WOULD HEAR GRINDING NOISES WHICH, HAPPENED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO DEALER FOR REPAIR ON 10/13/05, AND THE FAILURE WAS DIAGNOSED AS THE LEFT REAR CALIPER FREEZING AND CAUSING THE LEFT REAR BRAKE PAD TO DAMAGE THE ROTOR. UPDATED 1/30/2007 - *NM
TL* - THE CONTACT EXPERIENCED BALL JOINT FAILURE AT 5 MPH IN THE 2003 JEEP LIBERTY. THE VEHICLE WAS TOWED AT A COST OF $63.50. THE VEHICLE WAS LEFT AT DEALERSHIP AWAITING PARTS FOR REPAIRS UNDER RECALL 06V288000. THE VEHICLE HAS BEEN AT THE DEALER FROM 10/27/06 TO 11/28/06. THE CONTACT RENTED A VEHICLE FROM 10/27 TO 11/13 AT A COST $424.81. DAIMLER CHRYSLER JEEP WOULD ONLY PROVIDE GOODWILL DOLLARS TO COVER TOWING $63.50 AND NOT THE RENTAL. *AK
TL* - THE CONTACT RECEIVED RECALL 06V288000 CONCERNING LOWER BALL JOINTS. THE CONTACT CALLED THE DEALER TWICE AND THEY TOLD HER THAT THEY ONLY GET THREE UNITS IN A WEEK, AND SHE WILL HAVE TO WAIT A FEW MONTHS TO HAVE HER VEHICLE REPAIRED. *AK UPDATED 02/13/07.*JB
TL* - THE CONTACT STATED THAT SHE RECEIVED 06V288000 ON OCTOBER 25,2006 FOR HER 2003 JEEP LIBERTY. THE RECALL WAS FOR THE LOWER BALL JOINT. THE CONTACT STATED THAT WHEN DRIVING THE VEHICLE AT 50 MPH THE VEHICLE VIBRATED AND THE STEERING BECAME DIFFICULT. THE DEALERSHIP IN HER AREA STATED THAT THEY WERE ONLY RECEIVING 3 BALL JOINTS PER WEEK. *AK
TL* - THE CONTACT STATED THAT SHE RECEIVED RECALL 06V288000 IN NOVEMBER2006. SHE CONTACTED THE DEALER, AND WAS TOLD IT WOULD TAKE APPROXIMATELY 6 WEEKS FOR THE LOWER BALL JOINT PART TO COME IN, AND TO CALL BACK IN 6 WEEKS. THE VEHICLE HAS APPROXIMATELY 42,000 MILES. THE CONTACT CALLED BACK THE FIRST WEEK OF DECEMBER, AND WAS TOLD SHE WAS 137TH ON THE WAITING LIST, AND THAT THEY WERE ONLY GETTING THREE PARTS IN PER WEEK. THE CONTACT MAINTAINED THAT THE DEALER DID NOT PUT HER NAME ON THE WAITING LIST WHEN SHE CALLED IN NOVEMBER. THE CONTACT HAVING PROBLEMS WITH THE VEHICLE, BUT SHE DID NOT KNOW WHAT THE PROBLEMS WERE BECAUSE SHE DID NOT DRIVE THE VEHICLE. *AK
TL*- THE CONTACT RECEIVED RECALL 06V288000 ON 10/25/06, FOR 2003 JEEP LIBERTY. THE CONTACT STOOK THE VEHICLE TO DAYTON JEEP, AND WAS TOLD THAT THEY DIDN'T HAVE PARTS AVAILABLE TO MAKE THE REPAIRS. THE DEALER DID NOT GIVE HER AN APPOINTMENT AT THAT TIME. THE CONTACTRIED ON NUMEROUS OCCASIONS TO GET AN APPOINTMENT ,AND THE DEALERSHIP STILL REFUSED TO SETUP T AN APPOINTMENT. ALSO, THE CONTACT WAS HAVING STEERING PROBLEMS DURING ALL TYPES OF WEATHER, ESPECIALLY UNDER RAINY CONDITIONS . *AK
TL* - THE CONTACT STATED RECEIVED RECALL 06V288000 CONCERNING THE LOWER BALL JOINTS. THE CONTACT CALLED THE DEALER ON 10/31/06, AND HE WAS PUT ON A WAITING LIST. THE CONTACT CALLED THE DEALER BACK A ON 11/7/06, AND WAS TOLD THE DEALER WAS ABOUT THREE WEEKS AWAY FROM GETTING THE PART. THE CONTACT CALLED THE DEALER BACK ON 1/8/07, AND WAS TOLD HE WAS APPROXIMATELY FOUR WEEKS AWAY FROM GETTING THE PART. THE CONTACT BELIEVED THAT THIS WAS UNACCEPTABLE AMOUNT OF TIME TO WAIT FOR THE REPLACEMENT PART. THERE HAS BEEN NO FAILURES TO DATE. *AK
TL* - THE CONTACT RECEIVED RECALL 06V288000 IN OCTOBER 2006 FOR THE REPLACEMENT OF THE LOWER BALL JOINTS. THE CONTACT STATED SHE WAS NUMBER 17 ON THE WAITING LIST. THE CONTACT TOOK THE VEHICLE TO THE DEALER, AND THET FOUND OUT THAT THE LOWER BALL JOINT ON THE RIGHT HAND SIDE WAS CORRODED. THE CONTACTED STATED SHE WAS CONCERNED FOR HER SAFETY WHEN DRIVING THE VEHICLE. THERE HAS BEEN NO FAILURES TO DATE.*AK THE CONSUMER STATED THE RECALL REPAIRS HAAVE BEEN RESOLVED. UPDATED 01/29/07. *JB
TL* - THE CONTACT RECEIVED RECALL 06V288000 FOR 2003 JEEP LIBERTY. THE CONTACT HASN'T HAD ANY FAILURES WITH THE VEHICLE AT THIS TIME. THE CONTACT CALLED THE DEALER ABOUT FIVE WEEKS AGO AND PUT HIS NAME ON A WAITING LIST, AND HE WAS TOLD IT WOULD TAKE AT LEAST ANOTHER MONTH. THE CONTACT TRAVELED FREQUENTLY, WAS CONCERNED ABOUT THE SAFETY RISK INVOLVED. *AK UPDATED 02/09/07. *JB
I WAS INFORMED AFTER A VERY CLOSE CALL AND BACKING UP OF TRAFFIC, DUE TO BALL JOINT ON MY 2003 JEEP LIBERTY BREAKING, THIS CAUSED ME TO ABRUPTLY STOP WITH NO WAY TO PARK OFF THE ROAD AND CAUSED SEVER DAMAGE TO MY PASS. SIDE RIM ON MY TIRE, I WOULD LIKE TO BE COMPENSATED FOR MY FOR MY TIME AS I HAD TO CALL A TOW TRUCKING DEPT. TO TOW MY CAR AND HAVE THE BALL JOINTS REPLACED, I WAS LEFT SHAKING UP BY THIS AND HAD IT BEEN A DAY EARLIER, MY DAUGHTER AND HER BABY COULD HAVE BEEN KILLED AS THEY TRAVELED AT NIGHT ON INTERSTATE 79 TO PITTSBURGH, THIS WAS VERY FRIGHTENING TO ME AS WELL AS MY DAUGHTER FOR WHAT COULD HAVE HAPPENED, I WAS NEVER NOTIFIED OF A RECALL. I DROVE MY JEEP AFTER THE REPLACED BALL JOINT AND WAS VERY HESITATING TO TRAVEL FAR FOR WHAT COULD HAVE HAPPENED TO MYSELF AND FAMILY, THIS INCONVENIENCED NOT ONLY MYSELF BUT THOSE INVOLVED WHOM I HAD TO RELY ON FOR TRANSPORTATION. *JB
RECEIVED A SAFETY RECALL F23--LOWER BALL JOINTS FROM DAIMLER CHRYSLER; HOWEVER, WHEN I TRIED TO SCHEDULE AN APPOINTMENT WITH A DEALER THEY STATED THEY DID NOT HAVE THE PARTS AVAILABLE AND WOULD TAKE UP TO 2 MONTHS TO RECEIVE THE PARTS. ALSO EACH DEALERSHIP WERE LIMITED TO HOW MANY REPLACEMENT PARTS THEY WOULD RECEIVE FROM DAIMLER CHRYSLER DUE TO DEMAND OF THESE PARTS. IF DAIMLER CHRYSLER IS CONCERNED ENOUGH TO SEND OUT A SAFETY RECALL, WOULD THEY NOT ALSO MAKE PARTS AVAILABLE TO DEALERSHIPS TO ENSURE THEIR CONSUMERS' SAFETY? *JB
TL* - THE CONTACT HAS A 2003 JEEP LIBERTY WITH AN ODOMETER READING OF 58000 MILES WHEN THE BALL JOINTS FAILED. THE CONTACT RECEIVED THE RECALL NOTICE 06V288000 ,AND HAD THE VEHICLE WAS TAKEN TO THE DEALERSHIP, ANDTHEY REPAIRED THE JEEP ON 12-12-06. ON 12-27-06 THE CONTACT WAS DRIVING ABOUT 30 MPH UNDER FAIR CONDITIONS WHEN SOMETHING SNAPPED OFF AND SHE LOST CONTROL OF THE VEHICLE AND HIT A TREE ON THE PASSENGERS SIDE. THE CONTACT SAID THAT THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES, AND THE A POLICE REPORT WAS TAKEN.*AK
TL* - THE CONTACT STATED THAT WHILE DRIVING A 2003 JEEP LIBERTY AT 50 MPH SHE HIT A PATCH OF ICE. THE VEHICLE SLID ACROSS THE ICE AND INTO A DITCH AND STRUCK A UTILITY POLE. THE CONTACT STATED THAT UPON IMPACT THE AIR BAGS DID NOT DEPLOY. WHEN SHE TOOK VEHICLE TO THE DEALERSHIP, THEY FOUND THAT THE FAILURE WAS CAUSED BY A FAULTY AIR BAG SWITCH.
TL*- THE CONTACT RECEIVED HIS RECALL 03V460000. THE CONTACT STATED THAT HE HAS NOT HAD THE LOWER BALL JOINTS REPLACED AS OF YET. THE DEALERSHIP TOLD HIM IT MAY BE ABOUT 2 MONTHS BEFORE THE VEHICLE COULD BE REPAIRED. THE MANUFACTURER TOLD HIM THAT ONLY 4 LOWER BALL JOINTS WERE SENT TO THE DEALERSHIP PER WEEK, AND HE FELT THAT HE SHOULD BE ON THE TOP OF THE WAITING LIST BECAUSE THE VEHICLE WAS USED FOR GOVERNMENT PURPOSES EACH DAY. *AK
I RECEIVED A SAFETY RECALL NOTICE ON MY 2003 JEEP LIBERTY TWO WEEKS AGO AND CALLED THE LOCAL DEALERSHIP IMMEDIATELY TO SET UP A SERVICE APPT FOR REPAIR. I WAS TOLD THEY DID NOT HAVE THE PART IN STOCK AND WOULD HAVE TO ORDER THEM AND THEY SHOULD BE IN BY THE END OF THAT WEEK. I FOLLOWED UP ON THIS THE FOLLOWING WEEK (12/27/06) AND WAS TOLD THE PARTS WERE STILL NOT IN. I CALLED THE DEALERSHIP AGAIN TODAY AND WAS TOLD THAT IT WOULD BE ANOTHER 1 TO 1 1/2 WEEKS. I FEEL THEY ARE NOT REPAIRING MY VEHICLE IN A REASONABLE TIME. I RELY ON MY VEHICLE AND ASKED FOR A LOANER, BUT THEY TOLD ME NO. ANY ASSISTANCE IN GETTING THE RECALL REPAIRS EXPEDITED WOULD BE GREATLY APPRECIATED. *JB
TL* - THE CONTACT RECEIVED RECALL NOTICE 03V460000 FOR THE LOWER BALL JOINTS. THE CONTACT TOOK THE VEHICL TO THE DEALER , AND THEY TOLD HER THAT IT WILL BE A SIX MONTH WAIT FOR REPAIRS BECAUSE THEY ONLY GET THREE PARTS A WEEK. *AK UPDATED 01/31/07. *JB
TL*- THE CONTACT RECEIVED RECALL 06V28800 REGARDING LOWER BALL JOINTS. THE CONTACT CALLED A DEALERSHIP IN HER AREA, AND THEY STATED THAT IT COULD TAKE UP TO 7 MONTHS IN ORDER FOR THEM TO SET UP SERVICE. SINCE NOVEMBER 1, 2006 THE DEALERSHIP RECEIVED 10 REPLACEMENT PARTS. *AK UPDATED 01/31/07. *JB
TL*- THE CONTACT HAD A 2003 JEEP LIBERTY WITH AN ODOMETER READING OF 58000 MILES. THE CONTACT WAS DRIVING AT 30 MPH UNDER COLD BUT DRY CONDITIONS HE LOST CONTROL OF THE VEHICLE AND WENT INTO A DITCH. UPON IMPACT THE AIR BAG DID NOT DEPLOY. ON 12-12-06 CONTACT RECEIVED RECALL 03V460000 FOR LOWER BALL JOINTS. THE POLICE REPORT FOR THE CRASH WAS AVAILABLE. THE CONTACT FELT THAT THE VEHICLE'S DESIGN AND BALL JOINT FAILURE WERE THE REASONS FOR THE CRASH. *AK UPDATED 2/6/2007 - THE CONSUMER INJURED HIS RIGHT HAND AND LEFT LEG. *NM
TL* - THE CONTACT RECEIVED RECALL NOTICE 03V460000 FOR 2003 JEEP LIBERTY. THE VEHICLE CURRENTLY HAS AN ODOMETER READING OF 82,000 MILES. THE CONTACT STATED THAT THE DEALER SAID IT WOULD TAKE THREE MONTHS TO GET THE LOWER BALL JOINT PART. THE DEALER DID NOT TAKE THE CUSTOMER'S INFORMATION. THE CONTACT STATED HE HEARD A SCRAPING NOISE WHEN TURNING AT A SLOW SPEED. THE CONTACT STATED HE WAS UNAWARE IF IT HAPPENED MORE OFTEN WHEN HE WAS TURNING LEFT OR RIGHT. *AK
TL* - THE CONTACT RECEIVED RECALL 06V288000 CONCERNING LOWER BALL JOINTS. THE CONTACT HAS CALLED GALINA CHRYSLER, THE DEALERSHIP IN HER AREA, WHO STATED THAT IT CAN TAKE MONTHS BEFORE THEY COULD SET UP SERVICE. *AK
JEEP I HAD MY JEEP SERVICED AND THEY TOLD ME IT WAS UNSAFE TO DRIVE BECAUSE OD THE BALL JOINT RECALL. ONE OF THEM WAS ALL CORRODED AND ABOUT TO SNAP. WHEN I CALLED THE DEALERSHIP TO SET UP AN APPOINTMENT THEY SAID THEY COULD PUT ME ON A LIST I WAS #48 AND THAT JEEP WAS SENDING THEM ONLY 3 PARTS A WEEK. IT WOULD BE A WHILE. UNSAFE TO DRIVE I HAD THE OTHER PLACE REPLACE IT THEY HAD NO PROBLEM GETTING THE PART FOR$215.00 I CAN DRIVE IT STILL WAITING FOR CALL ON OTHER SIDE. THIS SEEMS DUMB THAT THEY WILL ONLY DOE 3 A WEEK BECAUSE THEY ONLY GET SO MANY IN AT A TIME THEY SAID IF I JUST HIT A BUMP IT COULD CAUSE ME TO CRASH. JEEP SHOULD BE IN TROUBLE FOR THIS AND IF MY OTHER SIDE BREAKS I WILL SUE THEM HUGE IF I AM STILL ALIVE THAT IS. I WILL BE SENDING THE BILL IN. *NM
UPPER (NOT LOWER) BALL JOINT FAILURE ON '03 JEEP LIBERTY. VEHICLE HAS 44,000 MILES, DEALER SERVICED EVERY 3,000 MILES UNTIL LAST SERVICE OF 36,000 MILES. AWAITING PARTS (10/12 WEEKS ON EXISTING LOWER BALL JOINT RECALL). RIGHT UPPER BALL JOINT FAILED, SEPERATING FROM CONTROL ARM AT 60 MPH ON INTERSTATE 95 IN DELAWARE. VEHICLE SKID A FEW HUNDRED YARDS WITH THE FRONT RIGHT WHEEL LAYING NEARLY FLAT ON THE ROAD SURFACE. NARROWLY MISSED COLLISION WITH CAR IN NEXT LANE BUT WAS ABLE TO GET TO RIGHT SHOULDER EVEN WITH REDUCED STEERING CONTROL.
I HAVE A RECALL ON MY 2003 JEEP LIBERTY AND THE LOCAL DEALERSHIPS ARE NOT SERVICING MY PROBLEM IN A TIMELY MANNER. I'VE BEEN TOLD THAT MY VEHICLE IS NOT SAFE TO DRIVE BUT I HAVE BEEN PUT ON A WAITING LIST AT TWO DIFFERENT JEEP DEALERS BECAUSE THE COMPANY IS NOT PROVIDING AN ADEQUATE AMOUNT OF PARTS. *JB
THERE WAS A RECALL FOR THE LOWER BALL JOINTS OF MY 2003 JEEP LIBERTY. I DID NOT KNOW ANYTHING ABOUT THIS RECALL UNTIL I RECEIVED A RECALL LETTER ON DECEMBER 21,2006 YET ON NOV 25,2006 - I LOST CONTROL OF MY VEHICLE AND I BELIEVE IT MAY HAVE HAD SOMETHING TO DO WITH THE LOWER BALL JOINTS. IT CLEARLY STATES IN MY RECALL NOTICE THAT WATER MAY ENTER THE FRONT SUSPENSION LOWER BALL JOINTS ON MY JEEP AND CAUSE LOSS OF CONTROL OF VEHICLE........THIS IS EXACTLY WHAT HAPPENED TO ME. I FEEL THAT DAIMLER CHRYSLER SHOULD BE RESPONSIBLE FOR PAYING FOR MY JEEP WHICH HAD TO BE TOTALLED OUT AND ALSO THE COSTS I ACCRUED FOR RENTAL VEHICLE AND OTHER SUCH EXPENSES. IF I WAS WARNED ABOUT THIS A MONTH EARLIER - I DO NOT BELIEVE I WOULD HAVE HAD AN ACCIDENT. THIS IS A VERY SERIOUS ISSUE!!! *NM
TL* - THE CONTACT HAS A 2003 JEEP LIBERTY THAT IS INVOLVED IN A BALL JOINT RECALL. SHE HAS CONTACTED DEALERSHIP IN HER AREA AND THEY STATED THAT IT CAN TAKE UP TO 5 MONTHS IN ORDER FOR THEM TO SET UP SERVICE.
TL*- THE CONTACT STATED THAT SHE HAS RECEIVED A RECALL NOTICE FOR THE HER VEHICLE'S LOWER BALL JOINT. THE CONTACT STATED THAT SHE HAS CONTACTED HER LOCAL DEALER BUT, THEY COULD NOT PUT HER ON A WAITING LIST BECAUSE IT IS TOO LONG, AND THEY ONLY GET THREE PARTS A WEEK.
TL* - THE CONTACTRECEIVED HER A RECALL LETTER FOR HER 2003 JEEP LIBERTY LOWER BALL JOINTS IN OCTOBER 2006. WHILE DRIVING ABOUT 20 MPH THE TIRE CAME OFF AND ROLLED UNDER VEHICLE. THE CONTACT CALL HAD THE VEHICLE TOWED TO WHERE SHE PURCHASED THE VEHICLE. THE MECHANIC FOR THE DEALERSHIP TOLD HER THAT HER AXLE WAS BROKEN, THAT THE BALL JOINTS HAD SEPARATED AND THE TIRE WAS DAMAGED. THE CONTACT STATED THAT THE DEALERSHIP RECOMMEND THAT SHE TAKE VEHICLE TO A JEEP DEALERSHIP DUE TO HER RECALL. THE CONTACT CALL THE JEEP DEALERSHIP AND THEY CAME TO PICK UP THE VEHICLE. THE CONTACT STATES THAT THEY STILL HAVEN'T CONTACTED HER REGARDING THE ESTIMATE AND CAUSE PF THE TIRE FAILURE.
TL*- THE CONTACT IS CONCERNED WITH SAFETY RECALL F23 FOR HER 2003 JEEP LIBERTY. THE DEALER TOLD HER IT WILL TAKE ABOUT 6 WEEKS FOR THE REPLACEMENT PART (LOWER BALL JOINT) TO COME IN.
TL* - THE CONTACT RECEIVED A RECALL LETTER (F23) FOR HIS 200S JEEP LIBERTY. HE CALLED THE DEALERSHIP AND WAS TOLD THAT THEY ONLY GET 3 REPLACEMENT PARTS A DAY AND THAT THERE ARE 30 PEOPLE AHEAD OF HIM. WHEN ASKED IF HE HAS EXPERIENCED ANY FAILURES, HE STATED THAT THE TIRE FELL OFF BACK IN JUNE. HE WAS GOING 5 MPH AS HE WAS EXITING THE INTERSTATE. THE DEALERSHIP REPLACED TIRE FREE OF CHARGE. HE DOES NOT HAVE REPAIR ORDER
COMPLAINT RECEIVED RECALL LETTER (F23) FOR LOWER BALL JOINTS ON JEEP LIBERTY. THE DEALER TOLD HER HE ONLY GETS THREE PARTS PER WEEK. SHE HAS BEEN WAITING FOR THREE WEEKS. HER CONCERN IS THAT SHE DRIVES 100 MILES PER DAY AND BELIEVES THIS IS A SAFETY CONCERN.
TL*- THE CONTACT IS CALLING REGARDING NHTSA CAMPAIGN ID NUMBER : 06V288000. THE CONTACT HAS CALLED TWO DEALERSHIPS AND THEY TOLD HIM THAT IT WOULD TAKE 12 WEEKS IN ORDER FOR THEM TO ASSIST WITH THE REPAIR BECAUSE THEY ARE ONLY GETTING TWO TO THREE REPAIR KITS A WEEK.
TL*-THE CONTACT RECEIVED A SAFETY RECALL IN NOVEMBER AND THE DRAWLER HAS NOT SCHEDULE THE REPAIRS. HE IS CONCERNED ABOUT THE TIME IT'S TAKING THE DRAWLER TO ADDRESS THE RECALL.
TL*- THE CONTACT HAS RECALL #1238. THE CONTACT WENT TO KELLEY JEEP AND HAS BEEN PLACED ON A WAITING LIST FOR OVER A MONTH. THE CONTACT ALSO CALLED THE MANUFACTURER AND THEY STATED THAT THEY DID NOT KNOW WHY THEIR WAS A WAIT AT THE DEALERSHIP.
I CALLED TO SCHEDULE AN APPOINTMENT AS I RECEIVED A SAFETY NOTICE FROM CHRYSLER. I WAS TOLD IT WOULD BE 3 MONTHS BEFORE I COULD GET IN AND THE DEALERSHIP IS ONLY DOING 2-3 PER WEEK. I HAVE HAD AN ACCIDENT IN THE PAST WITH A BROKEN BALL JOINT SO I AM VERY SENSITIVE WHEN IT COMES TO THIS. THREE MONTHS IS TOO LONG TO WAIT FOR A SAFETY RECALL, ESPECIALLY ONE THIS SERIOUS. *JB
I RECEIVED A RECALL NOTICE FROM DAIMLER CHRYSLER ABOUT MY 2004 JEEP LIBERTY ABOUT A SAFETY RECALL F23-LOWER BALL JOINTS. THIS RECALL STATES THAT "BALL JOINT SEPARATION CAN RESULT IN A LOSS OF STEERING CONTROL AND COULD CAUSE A CRASH WITHOUT PRIOR WARNING". TRYING TO MAKE AN APPOINTMENT WITH THE DEALER TO REPAIR THE PROBLEM REVEALED THERE WOULD BE AN 8 WEEK WAIT BECAUSE THE PARTS ARE NOT AVAILABLE. I LEARNED FROM THE DEALER (AND LATER VERIFIED BY CALLING DAIMLER CHRYSLER AT 1.800.853.1403) THAT DAIMLER CHRYSLER IS MAKING ONLY 3 REPLACEMENT PARTS AVAILABLE TO DEALERS PER WEEK! IF THIS IS SUCH A POTENTIALLY DANGEROUS SITUATION, DOESN'T DAIMLER CHRYSLER HAVE AN OBLIGATION TO MAKE MORE PARTS AVAILABLE TO DEALERS OF THEIR DEFECTIVE CARS? I UNDERSTAND THAT WE ARE TALKING ABOUT A LOT OF CARS, BUT THAT DOES NOT CHANGE THE FACT THAT I AM DRIVING A DEFECTIVE VEHICLE WHICH I WILL HAVE TO CONTINUE TO DRIVE FOR ANOTHER 8 WEEKS. HOW CAN SUCH A HUGE CORPORATION NOT INSURE THAT PARTS ARE AVAILABLE TO THEIR DEALERS IN A MORE TIMELY FASHION? WHAT HAPPENS IF INDEED A CRASH OCCURS WITHOUT PRIOR WARNING DURING THAT WAITING PERIOD? WHAT WILL DAIMLER CHRYSLER SAY AND DO THEN? THIS IS A SHAMEFUL EXAMPLE OF VIOLATING THE PUBLIC TRUST-AND THIS CAR IS NOT CHEAP-THEY ARE CERTAINLY NOT SAYING-HOLD YOUR PAYMENTS UNTIL THE CAR IS REPAIRED. WHAT CAN I DO BUT WAIT?*JB
TL*- THE CONTACT STATED THAT SHE HAS RECEIVED A RECALL NOTICE FOR HER JEEP LIBERTY'S LOWER BALL JOINTS. CONTACT STATED THAT NO ONE IS HELPING HER AT THE DEALERSHIP. SHE CLAIMS, DEALER STATED THAT THE PARTS NECESSARY AREN'T AVAILABLE TO ADDRESS THE RECALL. THE RECALL NOTICE IS F23 LOWER BALL JOINTS.
SOMETHING WAS PREVENTING MY SEAT BELT FROM BEING LATCHED. I LOOKED DOWN TO FIND SOMETHING THAT LOOKED LIKE A ROUND METAL BEAD STUCK INSIDE. I PRIED IT OUT WITH A PEN. I WAS THEN ABLE TO LATCH THE SEAT BELT. THEN ABOUT A WEEK LATER WHILE DRIVING MY SEAT BELT CAME UNLATCHED. I RELATCHED IT ONLY TO HAVE IT HAPPEN OVER AND OVER AGAIN. I WENT TO THE DEALER TO FIND OUT I HAVE TO BUY AN ENTIRE NEW SEAT BELT ASSEMBLY. YOU CANNOT BUY JUST THE BUCKLE. AFTER RESEARCHING THIS WEBSITE, I SEE THERE IS AN INVESTIGATION ON 2002 JEEP LIBERTY SEAT BELT BUCKLES. MY CAR IS 2003, HOWEVER, THE DEALER INFORMED ME THAT 2002-2005 ARE THE SAME PART. *NM
DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
TL*-THE CONTACT HAS A 2003 JEEP LIBERTY THAT HAS BEEN RECALLED DUE TO PROBLEMS WITH THE BALL JOINTS. THE DEALERSHIP IS INFORMING HER THAT THEY DO NOT HAVE THE PARTS IN STOCK. THE DEALERSHIP INFORMED THE CONTACT THAT THE PARTS ARE IN BACK ORDER. IT HAS BEEN 3 WEEKS SINCE THE CLIENT HAS HEARD FROM THE DEALERSHIP.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2003 Jeep Liberty → · Every Liberty year → · How the figures are calculated →