Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →
DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THERE WAS A GRINDING NOISE COMING FROM THE STEERING WHEEL COLUMN. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINTS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER WAS ALERTED, AND CONFIRMED THE PARTS WERE NOT AVAILABLE.
DT*: THE CONTACT STATED ALTHOUGH THERE WERE NO PREVIOUS PROBLEMS WITH THE FRONT SUSPENSION, THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINTS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER WAS NOT ALERTED.
DT*: THE CONTACT STATED THERE WERE NO CURRENT PROBLEMS WITH THE VEHICLE. RECALL LETTER #06V288000 REGARDING THE FRONT LOWER BALL JOINT WAS RECEIVED. THE PARTS NEEDED TO REPAIR THE VEHICLE ARE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS ARE NOT AVAILABLE.
DT*: THE CONTACT STATED RECALL LETTER #06V288000 REGARDING THE FRONT LOWER BALL JOINT WAS RECEIVED. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
DT*: THE CONTACT STATED THAT THE NOTICE FOR NHTSA RECALL # 06V288000 , WHICH PERTAINS TO THE LOWER BALL JOINT, WAS RECEIVED. A SERVICE DEALER WAS CONTACTED, WHO STATED THAT THE PARTS WERE UNAVAILABLE, AND THAT THE CONTACT WOULD NEED TO BE PUT ON A WAITING LIST. THE MANUFACTURER WAS ALSO NOTIFIED, WHO STATED THAT DUE TO A SHORTAGE OF PARTS, THERE WAS NOTHING THAT COULD BE DONE.
HAVE RECALL ON MY JEEP LIBERTY 06V288000 IT WAS ISSUED IN AUG 2006 IT IS NOW DEC 2006 THE MANUFACTURE HAS NOT MADE THE PARTS AVAILABLE TO THE CUSTOMER. I CALL EACH WEEK AND THEY STATE PART WILL BE SHIPPED AND WE WILL CALL YOU WHEN WE HAVE THEM. IF THIS WAS BAD ENOUGH TO HAVE A RECALL THE MANUFACTURE SHOULD MAKE THE PARTS AVAILABLE. *NM
DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
DT*: THE CONTACT STATED A NHTSA RECALL LETTER REGARDING FRONT LOWER BALL JOINTS WAS RECEIVED. WHEN THE DEALER WAS CONTACTED TO MAKE AN APPOINTMENT FOR THE REMEDY REPAIR, THE PARTS WERE NOT AVAILABLE. THE VEHICLE HAD BEEN ON THE WAITING LIST SINCE EARLY NOVEMBER. WHEN THE MANUFACTURER WAS CONTACTED, THEY ADVISED THE CONTACT TO TRY OTHER DEALERSHIPS. THE CONTACT EXPRESSED CONCERN REGARDING THE SAFETY OF DRIVING THE VEHICLE UNDER THESE CONDITIONS.
2003 LIBERTY BALL JOINT BROKE WHILE OUT OF TOWN. *TS ONE YEAR PRIOR TO THIS FAILURE A BALL JOINT BROKE ON THE DRIVER'S SIDE. *NM
RECEIVED A RECALL NOTICE ON MY 2003 JEEP LIBERTY ON 9/15/2006. RECALL PARTS WERE ORDERED THROUGH CARBONE IN YORKVILLE, NY. TO DATE THE PARTS HAVE NOT COME IN FROM CHRYSLER. CARBONE KEEPS TELLING ME I WILL GET A NOTICE NEXT WEEK WHEN THE PARTS COME IN. *NM
DT*: THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE HAD DIFFICULTIES STEERING. THERE WAS A NHTSA RECALL #06V288000 ON THE VEHICLE REGARDING THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD TRIED TO SCHEDULE AN APPOINTMENT, BUT THE DEALER REFUSED TO SCHEDULE A DATE UNTIL THE REPLACEMENT PARTS WERE AVAILABLE, AND RECOMMENDED THE CONTACT TO CALL EVERY DAY TO CHECK FOR UPDATES ON THE PARTS. THE CONTACT EXPRESSED CONCERN THAT IT WAS A MAJOR INCONVENIENCE FOR A PERSON WHO HAD A DAILY JOB, TO CONTACT THE DEALER EVERYDAY FOR UPDATES.
DT*: THE CONTACT STATED A NHTSA RECALL NOTICE # F23 FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT WAS RECEIVED ON 10/25/2006. THE SALES/SERVICE DEALER INFORMED THE CONTACT THE VEHICLE WAS # 66 ON THE WAITING LIST, DUE TO THE DELAY IN GETTING REPLACEMENT PARTS. THE MANUFACTURER WAS NOT ALERTED.
DT*: THE CONTACT STATED WHILE DRIVING 45 MPH ON THE HIGHWAY, THERE WAS A PRONOUNCED VIBRATION THAT WAS PHYSICALLY FELT WITHIN THE FRONT SUSPENSION. THERE WAS A NHTSA RECALL, #06V288000, ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINTS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER WAS ALERTED, AND CONFIRMED THE PARTS WERE NOT AVAILABLE. UPDATED 12/28/06. *JB
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THERE WAS A POPPING NOISE COMING FROM THE FRONT SUSPENSION. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINTS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER WAS NOT ALERTED.
DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
DT*: THE CONTACT STATED ALTHOUGH THERE WERE NO PREVIOUS PROBLEMS WITH THE FRONT SUSPENSION, THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINTS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER WAS ALERTED, AND CONFIRMED THE PARTS WERE NOT AVAILABLE.
DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
DT*: THE CONTACT STATED A NHTSA RECALL LETTER # F23 FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINTS WAS RECEIVED TWO MONTHS AGO AND THE SALES/SERVICE DEALER WAS NOT ABLE TO PROVIDE THE BALL JOINT REPAIR DUE TO A LACK OF PARTS. THE MANUFACTURER WAS NOT CONTACTED.
DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS ON THE HIGHWAY, THERE WAS EXCESSIVE PLAY IN THE STEERING WHEEL. THE VEHICLE WAS INSPECTED BY A DEALER, WHO DETERMINED THE FRONT LOWER BALL JOINTS NEEDED TO BE REPLACED. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINTS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER WAS ALERTED, AND CONFIRMED THE PARTS WERE NOT AVAILABLE.
DT*: THE CONTACT STATED A NHTSA RECALL LETTER # F23 FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT, WAS RECEIVED ON 11/22/2006. THE SERVICE DEALER WAS CONTACTED ON 11/27/2006, WHO INFORMED THERE WERE NO PARTS AVAILABLE AND TO CALL BACK THE FOLLOWING WEEK. WHEN THE CALL WAS MADE ON 12/4/2006, THE CONTACT WAS INFORMED THERE WAS NO PARTS OR A WAIT LIST FOR THE REPAIRS. THE PARTS MANAGER INFORMED THE CONTACT THERE WERE OTHERS WAITING FOR THE REPAIRS AND THE CONTACT WOULD BE NOTIFIED WHEN THE PARTS WERE AVAILABLE. THE MANUFACTURER WAS NOT ALERTED.
DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE. THE CONTACT WAS UNSURE ABOUT THE EXACT YEAR OF THE VEHICLE.
DT*: THE CONTACT STATED THERE WERE NO PREVIOUS PROBLEMS REGARDING THE FRONT SUSPENSION, BUT THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINTS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER WAS ALERTED, AND CONFIRMED THE PARTS WERE NOT AVAILABLE.
AFTER A RECALL (DAIMLER CHRYSLER SAFETY RECALL F23) OF MY JEEP LIBERTY FOR DEFECTIVE FRONT BALL JOINTS, I CALLED MY DEALER TO SCHEDULE A REPAIR FOR NEXT WEEK. MY DEALER TOLD ME THAT, BECAUSE OF THE LIMITED SUPPLY OF REPAIR PARTS FROM DAIMLER CHRYSLER (3 TO 5 SETS OF BALL JOINTS A WEEK TO A LARGE DEALERSHIP), I WOULD BE PUT ON A WAITING LIST AND MIGHT BE CALLED IN FOR THE REPAIRS IN THE NEXT 2 MONTHS OR MORE. ACCORDING TO THE RECALL NOTICE, BALL JOINT FAILURE "CAN RESULT IN A LOSS OF STEERING CONTROL AND COULD CAUSE A CRASH WITHOUT PRIOR WARNING". DAIMLER CHRYSLER MUST PROVIDE THE NECESSARY REPAIRS IMMEDIATELY. *JB
DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
DT*: THE CONTACT STATED WHEN NHTSA RECALL LETTER # F23 FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT WAS RECEIVED, THE SERVICE DEALER WAS CALLED TO SCHEDULE AN APPOINTMENT. THE CONTACT WAS INFORMED THERE WAS A WAIT LIST AND THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOTIFIED.
2003 LIBERTY BECAME DETACHED FROM TRAILER WHEN THE NUT SECURING THE BALL CAME OFF. *TS THE U-HAUL TRAILER CRASHED INTO A WALL. NO DAMAGE WAS DONE TO THE VEHICLE. *JB
RECEIVED RECALL NOTICE ON JEEP LIBERTY ON OCTOBER 27,2006 AND BEGAN CALLING DEALERSHIPS FOR INFORMATION AND TO SCHEDULE A REPAIR. THIS WAS AFTER CALLING DAIMLER CHRYSLER FOR NAMES OF DEALER SINCE OURS HAD GONE OUT OF BUSINESS. I CALLED FOUR DEALERSHIPS WITHIN MY DRIVING AREA (35MILES) NOT ONE OF THEM OFFERED TO TAKE MY NAME, NUMBER OR ANY OTHER INFORMATION. I WAS TOLD ABOUT THE PARTS BEING ON BACK ORDER AND TO CALL BACK IN A WEEK OR 2. THIS IS WHAT I DID AND AGAIN WAS TOLD THE SAME I AGAIN CALLED D/C AND THE CUSTOMER REP TOLD ME AGAIN ABOUT THE PARTS BEING BACK ORDERED AND THAT EACH DEALER ONLY RECEIVED 1-2 A WEEK, THERE WAS NOTHING ELSE SHE COULD DO. WELL I HAVE BEEN CALLING EVERY WEEK SINCE FRIDAY THE 27TH OF OCTOBER AND FINALLY ON THURSDAY NOVEMBER 30TH A SERVICE PERSON WAS WILLING TO TAKE MY NAME AND PUT IT ON A WAITING LIST. BUT MY QUESTION IS FOR HOW LONG? MY AUTO IS MY ONLY TRANSPORTATION AS LIKE OTHERS, SHOULD I HAVE AN ACCIDENT WITH MY CHILDREN IN THE CAR OR ANY INCIDENT AT ALL WITH THEN IN THE CAR, DAIMLER CHRYSLER WILL NOT HAVE HEARD THE LAST OF ME. I HAVE ALREADY HAD TO REPLACE 2 FRONT TIRES FOR REASONS NO ONE COULD EXPLAIN (THEY HAD WORN SO BAD ON THE INNER TREAD) AND HAVE BEEN KEEPING CLOSE EYE ON THE NEW ONES. CAN'T AFFORD TIRES B/F THEY ARE NEEDED EITHER. AND WILL THE DEALER MAKE SURE MY CAR IS ALIGNED AND BALANCED? SINCE THIS WILL BE DISRUPTED BY THE REPAIR OF THE LOWER BALL JOINTS? I JUST WANT TO BE SAFE, I HAVE LOVED MY LIBERTY SINCE BUYING IT AND MY SON IS
DT*: THE CONTACT STATED THE VEHICLE WOULD NOT PASS INSPECTION DUE TO THE FRONT LOWER BALL JOINTS' SEVERE CONDITION. THE INDEPENDENT MECHANIC ALSO SUGGESTED THAT THEY HAD THE PART TO REPLACE THE FRONT LOWER BALL JOINTS BUT COULD NOT COVER IT UNDER THE RECALL. THERE WAS A NHTSA RECALL # 06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE AND STATED THAT THEY WOULD NOT REIMBURSE THE CONTACT IF THE WORK WAS DONE BY ANYONE ELSE OTHER THAN A DEALER.
DT*: THE CONTACT STATED THE VEHICLE WAS DIFFICULT TO CONTROL AND CORRECT THE DIRECTION OF THE STEERING WHEEL, AND LOST BALANCE WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WAS A NHTSA RECALL, # 03V460000 ON THE VEHICLE REGARDING THE FRONT SUSPENSION: CONTROL ARM: LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
DT*: THE CONTACT STATED WHEN A NHTSA RECALL LETTER# F23 WAS RECEIVED, FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINTS, A CALL WAS MADE TO THE SALES/SERVICE DEALER. THE CONTACT WAS INFORMED ONLY ONE SET OF REPLACEMENT PARTS WAS AVAILABLE AND THE PARTS COULD NOT BE SAVED FOR THE CONTACT. THE DEALER OFFERED TO SCHEDULE AN APPOINTMENT, BUT WOULD CANCEL IT IF NO PARTS WERE AVAILABLE. WHEN THE MANUFACTURER WAS NOTIFIED, ANOTHER SERVICE DEALER WAS SUGGESTED AND THE BEST THAT THE SERVICE DEALER COULD DO, WAS ADD THE VEHICLE TO A WAIT LIST OF 45 TO 50 OTHER VEHICLES.
DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL # 06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINTS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
DT*: THE CONTACT STATED THERE WERE NO PREVIOUS PROBLEMS WITH THE FRONT SUSPENSION, BUT THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE LOWER BALL JOINTS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER WAS ALERTED, AND CONFIRMED THE PARTS WERE NOT AVAILABLE. THE PART(S) WERE REPLACED ON 11/30/06. UPDATED 12/28/06. *JB
DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. UPDATED 12/28/06. *JB
DT*: THE CONTACT STATED WHILE MAKING A 90 DEGREE TURN DRIVING 15 MPH ON WET ROAD CONDITIONS, CONTROL OF THE VEHICLE WAS LOST. THERE WAS A NHTSA RECALL, #06V288000, REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
2003 JEEP LIBERTY, LEFT LOWER BALL JOINT SEPARATED CAUSING WHEEL TO NEARLY SEPARATE FROM VEHICLE. VEHICLE REPAIRED BY CHRYSLER. SINCE REPAIR THERE HAS BEEN LOUD NOISE WHEN STEERING WHEEL IS TURNED. BROUGHT BACK TO REPAIR FACILITY TO BE INSPECTED. INFORMED THAT THE LOWER CONTROL ARM BUSHINGS CRACKED CAUSING FAILURE. THIS SEEMS TO BE RELATED TO ANOTHER MATERIAL DEFECT AS THE CONTROL ARM SLEEVES ARE PRESSED AS WERE THE BALL JOINTS. I CONTACTED CHRYSLER AND THEY STATED THERE IS NO RECALL AT THIS TIME. THE VEHICLE IS THREE YEARS OLD AND FOR TWO MAJOR MATERIAL FAILURES AT THE SAME TIME SEEMS TO BE A SERIOUS PROBLEM. IS THERE ANY OTHERS WHO HAVE COMPLAINED OF THIS PROBLEM? *JB
DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
DT*: THE CONTACT STATED WHILE APPROACHING A TRAFFIC LIGHT AT 25 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE RESTARTED, THE AUTOMATIC TRANSMISSION WAS PLACED INTO DRIVE, BUT THE VEHICLE WOULD NOT MOVE. THE VEHICLE WAS SHUT OFF AND TURNED BACK ON 4 TIMES, BEFORE IT WAS ABLE TO MOVE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO COULD NOT DUPLICATE THE PROBLEM AFTER PERFORMING A DIAGNOSTIC TEST. THE DEALER INFORMED THE CONTACT THAT ALL 4 TIRES WERE WORN DOWN UNEVENLY AND THERE WERE PIECES OF METAL SHOWING ON THE INSIDES OF THE TIRES. ALSO, IT WAS DETERMINED THAT THE BRAKES AND REAR ROTORS WERE WORN, AND NEEDED TO BE REPLACED, ALONG WITH ALL 4 TIRES. A NHTSA RECALL LETTER, #06V288000 ON THE VEHICLE, REGARDING THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT WAS RECEIVED. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE. THE CONTACT WAS PLACED ON A WAITLIST. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHO SUGGESTED THAT THE RECALL WORK SHOULD BE PERFORMED PRIOR TO GETTING ALL THE OTHER COMPONENTS REPLACED.
RECALL DELAY: I RECEIVED A RECALL NOTICE F23 FROM DAIMLER CHRYSLER (DC). I CONTACTED MY DEALER AND WAS TOLD THERE WOULD BE AN UNSPECIFIED DELAY IN ADDRESSING THIS ISSUE BECAUSE PARTS WERE NOT BEING RECEIVED IN SUFFICIENT QUANTITY BY THE DEALER. I WAS 26 ON THE RECALL LIST ON OCT. 30. I CONTACTED DAIMLER CHRYSLER CUSTOMER SERVICE, THEY CONTACTED THE DEALER AND I WAS TOLD REPAIR WOULD BE MADE IN ABOUT 3 WEEKS. I CONTACTED THE DEALER TODAY AND WAS TOLD ONLY 8 PARTS KITS HAD THUS FAR BEEN RECEIVED. I AGAIN CONTACTED DC AND WAS TOLD THAT MY ONLY RECOURSE WAS TO WORK WITH THE DEALER. AS THIS RECALL IS DESCRIBED AS RESULTING IN A LOSS OF STEERING IF A FAILURE OCCURS, I AM CONCERNED FOR THE SAFE OPERATION WHILE AWAITING REPAIR. I NEED FOR YOUR AGENCY TO ASSIST THE CORPORATION IN SOLVING THEIR SUPPLY PROBLEM. I WILL EXPECT A PROMPT REPLY. *JB
DT*: THE CONTACT STATED WHEN A NHTSA RECALL LETTER F23, FOR THE SUSPENSION: FRONT CONTROL ARM: LOWER BALL JOINT WAS RECEIVED, THE SERVICE DEALER WAS CONTACTED TO SCHEDULE AN APPOINTMENT. THE CONTACT WAS INFORMED THAT DUE TO BACK ORDERS ON THE REPLACEMENT PARTS, IT WOULD TAKE 3 TO 4 MONTHS TO GET THE VEHICLE SERVICED. THE SERVICE DEALER OFFERED TO ADD THE VEHICLE TO THE WAIT LIST AND NOTIFY THE CONTACT WHEN THE PARTS WERE AVAILABLE. THE MANUFACTURER WAS NOT ALERTED.
DT*: THE CONTACT STATED WHEN A NHTSA RECALL LETTER# F23 FOR THE SUSPENSION: FRONT CONTROL ARM: LOWER BALL JOINT WAS RECEIVED, THE MANUFACTURER WAS CONTACTED. WHEN THE CONTACT INFORMED THE MANUFACTURER OF THE CIRCUMSTANCES OF BEING ON AN ISLAND, 800 MILES AWAY FROM THE CLOSEST SERVICE DEALER, THE CONTACT WAS INFORMED THAT THE USE OF AN INDEPENDENT SERVICE DEALER WOULD NOT BE APPROVED FOR THE RECALL REPAIR.
DT*: THE CONTACT STATED A NHTSA RECALL LETTER # 03V460000 IN REFERENCE TO REPLACEMENT OF THE FRONT CONTROL ARM LOWER BALL JOINT WAS RECEIVED. THE DEALERSHIP WAS CONTACTED WHO INDICATED THERE WAS A WAITING LIST BECAUSE THERE WERE NO PARTS IN STOCK AND THE CONTACT WOULD BE CALLED BACK WHEN THE PARTS WERE AVAILABLE. THE CONTACT EXPRESSED CONCERN BECAUSE THE VEHICLE POSED A SERIOUS RISK IF THE LOWER BALL JOINTS FRACTURED WHILE DRIVING. UPDATED 12/12/06. *JB
MY WIFE WAS DRIVING HER 2003 JEEP LIBERTY IN TRAFFIC APPROACHING A STOP LIGHT. SHE BUMPED INTO THE CAR IN FRONT OF HER TRAVELING AT ABOUT 10 MPH. IT WAS SUCH A MINOR BUMP THAT THE AIR BAGS DID NOT DEPLOY. THE VEHICLE BURST INTO FLAMES FROM THE ENGINE COMPARTMENT SHE BARELY HAD ENOUGH TIME TO ESCAPE. THE CAR IS A TOTAL LOSS AND THE CAR IS COMPLETELY BURNT OUT INSIDE. *NM
RECEIVED A F23 SAFETY RECALL NOTICE 11/13/06. CALLED STIVER JEEP IN LEXINGTON, SC TO SCHEDULE AN APPOINTMENT TO BRING 2003 LIBERTY IN. THEY PUT ME ON A WAITING LIST OF APPROXIMATELY 3 - 4 WEEKS. THIS IS UNACCEPTABLE. I CALLED SALUDA MOTOR SALES IN SALUDA, SC, AND THEY WILL FIX MY CAR ON MONDAY, 11/20. THE MAN AT STIVERS TALKED AS THOUGH THIS RECALL IS NO BIG DEAL. IT IS A BIG DEAL. MY PREGNANT DAUGHTER IS DRIVING THIS CAR EVERYDAY. *NM
DT*: THE CONTACT STATED NO PROBLEM HAD OCCURRED WITH THE VEHICLE. THERE WAS A NHTSA RECALL # 06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
DT*: THE CONTACT STATED NO PROBLEM HAD OCCURRED WITH THE VEHICLE. THERE WAS A NHTSA RECALL # 06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
NOTHING HAS HAPPENED YET,THAT'S THE PROBLEM. I CALLED A LOCAL JEEP DEALER WHEN I GOT THE NOTICE FOR THE RECALL ON MY 2003 JEEP LIBERTY,THAT WAS IN SEPTEMBER '06,I WAS TOLD THAT I WOULD RECEIVE A CALL IN 1-2 WEEKS WHEN THE PARTS WERE IN,WELL,IT'S ALMOST 2 MONTHS LATER AND STILL NO CALL. *JB
DT*: THE CONTACT STATED NO PROBLEM HAD OCCURRED WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
DT*: THE CONTACT STATED NO PROBLEM HAD OCCURRED WITH THE VEHICLE. THERE WAS A NHTSA RECALL # 06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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