2003 Jeep Liberty complaints

DEFECTIVE REAR SEAT BELTS, COMMING APART ON BOTH BELTS, EXACT SAME SPOT IN REAR OF JEEP LIBERTY. *JB

I HAVE A 2003 JEEP LIBERTY WITH 95,000 MILES ON IT AND THE UPPER BALL JOINT ON THE PASSENGER SIDE BROKE IN HALF TODAY WHILE I WAS PULLING OUT OF A FILLING STATION. THE TOW TRUCK OPERATOR WHO ALSO OWNS A GARAGE STATED THAT HE HAD NEVER SEEN ONE OF THESE BREAK LIKE THIS ONE DID. I WAS LUCKY THAT I WAS ONLY GOING 2 MILES AN HOUR WHEN IT BROKE BECAUSE IF I HAD BEEN GOING FASTER, I WOULD HAVE WRECKED THE VEHICLE. MY JEEP HAS NEVER BEEN OFF-ROAD SINCE I HAVE OWNED IT. JEEP DOES CURRENTLY HAVE A RECALL IN PLACE FOR THE LOWER BALL JOINTS WHICH THEY SAY GET CORRODED AND SEPARATE FROM THE CONTROL ARM. THE UPPER BALL JOINT DID THE SAME EXACT THING BUT DOES NOT APPEAR TO BE INCLUDED IN THE RECALL. I COULD HAVE BEEN KILLED OR MAYBE EVEN INJURED SOMEONE ELSE HAD THIS HAPPENED ON THE HIGHWAY. *TR

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE TURNING INTO THE DRIVEWAY AT 15 MPH THE VEHICLE PRODUCED A LOUD NOISE. THE CONTACT LOST CONTROL OF THE VEHICLE AND STRUCK THE SIDE OF A CURB. THE CONTACTS HEAD STRUCK THE DASHBOARD. WHILE ATTEMPTING TO DRIVE THE VEHICLE AFTER THE CRASH THE CONTACT WAS NOT AWARE THAT THE TIRE DETACHED FROM THE VEHICLE, AND NOTICED THAT IT HAD FLATTENED AND THE AXLE FAILED. IN DECEMBER 2006 THE CONTACT RECEIVED RECALL NOTICE # 03V460000 FOR THE REPAIR OF THE LOWER BALL JOINTS, AND WAS CURRENTLY ON THE DEALERS WAITING LIST. THE FAILURE MILEAGE WAS 61,215.*AK THE CONSUMER HAS PROVIDED PICTURES OF THE VEHICLE AND THE INVOICES FOR REPAIR. UPDATED 06/14/07 *TR

WITHIN THE PAST YEAR, MY 2002 JEEP LIBERTY LIMITED HAS HAD A SUDDEN LOSS OF POWER AND MOBILITY. THE VEHICLE TENDS TO ROUGHLY SHAKE. THE STEERING WHEEL WOBBLES/SHAKES ALONG WITH THE ENTIRE CAR. IT'S A RANDOM PROBLEM AND DOES NOT HAPPEN ON A DAILY BASIS. THE VEHICLE HAS BEEN TO THE DEALERSHIP AND THEY CANNOT FIND ANYTHING WRONG WITH THE LIBERTY. THEY SAY THAT WE NEED 4 BRAND NEW TIRES BECAUSE THEY FEEL SINCE WE DID NOT HAVE THE TIRES ROTATED THIS IS WHAT IS CAUSING THE PROBLEM. THE PROBLEM HAPPENS MANY TIMES A WEEK. SOMETIMES IT WILL GO FOR A WEEK OR SO AND BE FINE. OTHER TIMES, IT WILL OCCUR ON A REGULAR BASIS. *JB

CUSTOMER STATES THAT SHE IS STILL ON THE WAITING LIST FOR PARTS TO FIX THE RECALL AND WANTS INFORMATION ON HOW THIS PROBLEM CAN BE RESOLVED**CC LOWER BALL JOINT RECALL. *JB

2003 JEEP LIBERTY THE CONSUMER HAS NOT BEEN ABLE TO GET THE RECALL FIXED DUE TO THE PARTS NOT BEING AVAILABLE**CC *JB

I'M HAVING TROUBLE WITH THE DOOR LOCKS, AT FIRST I STARTED HEARING A BUZZING NOISE WHEN I WOULD PUSH THE BUTTON TO LOCK THE DOORS, NOW THE LOCK DOES NOT COME UP AT ALL EVEN WHEN USING THE KEY CHAIN OPENER. I LOCKED MYSELF OUT OF THE CAR WHEN I LEFT THE KEYS IN TO GET THE MAIL AND WHEN I RETURNED THE CAR WAS LOCKED. THE BUTTON DOES NOT COME UP, NOT EVEN WHEN I PULL ON IT. *JB

TL*THE CONTACT OWNS A 2003 CHRYSLER JEEP LIBERTY. THE CONTACT RECEIVED RECALL #06V288000 AND, SINCE DECEMBER OF 2006, HAS BEEN ON A WAITING LIST TO HAVE THE LOWER BALL JOINT REPLACED. THE CONTACT HAD NOT EXPERIENCED ANY MALFUNCTIONS WITH THE VEHICLE AT THIS TIME. THE CURRENT AND FAILURE MILEAGE WERE 23,000. *AK

DON HILL PONTIAC JEEP ,2523 E,STONE DRIVE, KINGSPORT, TN STATED THEY DO NOT HAVE THE PARTS TO REPLACESAFETY RECALL F2 CONCERNING ) LOWER BALL JOINTS ON MY 2003 JEEP LIBERTY. *AK

2003 JEEP LIBERTY HAD DEFECTIVE SEAT BELTS, BOTH IN THE REAR, COMING APART AT THE EXACT SAME SPOT. THE SAME DAY THAT CONTACT HAD THE JEEP IN THE SHOP ANOTHER WOMAN HAD THE EXACT SAME PROBLEM WITH HER DODGE SUV. CONTACTED CHYSLER ,WHO SAID THEY WOULD COVER THE PARTS ONLY IF I PAID THE DEALER OVER $100.00 IN LABOR COSTS, WHICH WAS UNFAIR SINCE IT WAS A CLEAR DEFECT. THE BELTS WERE BASICALLY UNUSED.*AK

TL*- THE CONTACT OWNS A 2003 JEEP LIBERTY WHICH HAD BEEN RECALLED. A CRASH OCCURRED AS A RESULT OF THE FAULTY BALL JOINT ON THE VEHICLE. ON FEBRUARY 22, 2007 THE CONTACT WAS DRIVING AT 30 MPH ON THE HIGHWAY, IT WAS A CLOUDY BUT DRY DAY AND WHILE EXITING THE HIGHWAY THE STEERING WHEEL BECAME LOOSE, IT BEGAN TO MOVE LEFT TO RIGHT AND THE VEHICLE MADE A SHARP LEFT TURN CROSSING INTO THE LEFT LANE, ULTIMATELY STRIKING THE LEFT GUARD RAIL ON THE RAMP. THE CONTACT TOOK THE VEHICLE TO THE REPAIR SHOP THAT CHRYSLER RECOMMENDED. AN INVESTIGATOR FOR CHRYSLER INSPECTED THE VEHICLE AND REPORTED THAT THE VEHICLE DID NOT HAVE A LOOSE BALL JOINT, BUT THE CONTACT BELIEVED IT WAS. THE CURRENT AND FAILURE MILEAGE WERE BOTH 55,000. *AK CONSUMER STATES SHE BELIEVES THAT A LOSS OF LUBRICATION WHICH LEAD TO CORROSION, ACCELERATED WEAR AND SEPARATION FROM THE STEERING KNUCKLE IN WHICH RESULTED IN THE LOSS OF JEEPS DIRECTIONAL CONTROL. CONSUMER ALSO STATES KNOWN FACT OF DEFECT IN 2002-2006 AROUND FRONT SUSPENSION LOWER BALL JOINT. *04/23/07TR

2003 JEEP LIBERTY UPPER BALL JOINT FAILURE (PASSENGER SIDE) - BALL JOINT CORRODED AND THE BALL PULLED OUT OF THE SOCKET DURING A LEFT TURN - WHEEL FELL OUTWARD AND LAID DOWN WITH VEHICLE RESTING ON THE TIRE VEHICLE IS AT DEALER - AWAITING WORD ON PROPOSED REMEDY THIS FAILURE IS EXACTLY AS DESCRIBED ON A RECALL FOR THE LOWER BALL JOINTS!

TL*-THE CONTACT STATED THAT HIS DAUGHTER WAS IN A CRASH WITH HER 2003 JEEP LIBERTY ON 01/27/07. THE AIRBAGS DID DEPLOY. HE STATED THAT EARLY THAT MORNING, ON A CLEAR DAY SHE CRASHED THE VEHICLE RESULTING IN HER DEATH. THE CONTACT STATED THAT FROM THE PICTURES OF THE CRASH, THE WHEELS OF THE DRIVER SIDE LOOKED UNUSUAL. THE VEHICLE WAS ON RECALL, BUT HE WAS NOT SURE IF THE RECALL HAD BEEN REPAIRED PRIOR TO THE CRASH. THE CONTACT WAS WAITING FOR THE INVESTIGATION TO BE COMPLETED. HE FELT THAT THE CRASH WAS DUE TO A FAILURE IN THE LOWER BALL JOINTS. HE ALSO STATED THAT THE HIS DAUGHTER CONSTANTLY COMPLAINED THAT THE TIRES AND BRAKES WERE FUNCTIONING INCORRECTLY. THE CONTACT STATED THAT HIS DAUGHTER CONSTANTLY TOOK THE VEHICLE TO THE DEALERSHIP COMPLAINED ABOUT THESE PROBLEMS, BUT THE DEALERSHIP WOULD NOT DO ANY REPAIRS WITHOUT THE CONTACT PAYING FOR THE REPAIRS.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT HAS BEEN WAITING TO HAVE THE LOWER BALL JOINTS REPAIRED. THE NHTSA CAMPAIGN ID NUMBER IS 06V288000. SINCE NOVEMBER, THE DEALER IN HER AREA STATED THAT THEY DON'T KNOW HOW SOON THEY'LL RECEIVE THE PARTS. THE CURRENT AND FAILURE MILEAGE WERE 55,000.

2003 JEEP LIBERTY CUSTOMER IS LOOKING FOR REIMBURSEMENT FOR REPAIRS BECAUSE CUSTOMER NEVER RECEIVED RECALL NOTICE**CC THE CONSUMER STATED THE BALL JOINT SEPARATED AND SUBSEQUENTLY CAUSED THE VEHICLE TO DROP DOWN ON TO THE TIRE/WHEEL ASSEMBLY TO THE POINT WHERE COMPLETE CONTROL OF THE STEERING WAS LOST. THE MANUFACTURER DENIED REIMBURSEMENT, BECAUSE THE CONSUMER DID NOT HAVE THE WORK DONE AT A CHRYSLER DEALERSHIP. *JB

TL*- THE CONTACT RECEIVED RECALL NOTICE 06V288000 ON THE 2004 JEEP LIBERTY WITH 69000 CURRENT MILEAGE ON 12/5/2006. THE VEHICLE HAD BEEN REPAIRED ON THE PREVIOUS RECALL, AND THE CONTACT WAS NOT HAVING ANY CURRENT PROBLEMS. HER COMPLAINT WAS THAT CHRYSLER SHOULD BE MAKING MORE PARTS AVAILABLE DUE TO THE SERIOUSNESS OF THE RECALL. *AK

WE HAVE A 2003 JEEP LIBERTY THAT HAS BEEN RECALLED DUE TO PROBLEMS WITH THE BALL JOINTS. THE DEALERSHIP IS INFORMING HER THAT THEY DO NOT HAVE THE PARTS IN STOCK. THE DEALERSHIP INFORMED THE CONTACT THAT THE PARTS ARE IN BACK ORDER. IT HAS BEEN 3 MONTHS SINCE THE CLIENT HAS HEARD FROM THE DEALERSHIP. ALSO GOT HIT WITH AN EXTENSIVE REPAIR BILL ON THE BRAKE SYSTEM DUE TO CORROSION - VEHICLE HAS ONLY 32,000 MILES ON IT. *JB

TL*- THE CONTACT OWNS A 2003 JEEP LIBERTY. THE VEHICLE WAS TAKEN TO THE DEALERSHIP ON JANUARY 2, 2007 DUE TO RECEIVING A RECALL NOTICE FOR THE LOWER BALL JOINTS. THE DEALERSHIP STATED THAT THE PARTS WOULD BE AVAILABLE IN ABOUT 4-8 WEEKS. SHE WAS ADVISED ON MARCH 14,2007 THAT THEREWAS A WAITING LIST TO HAVE VEHICLE REPAIRED ,AND IT WOULD BE ANOTHER 5-10 WEEKS. THE CURRENT MILEAGE ON THE VEHICLE WAS 59,000. THERE HAD BEEN NO FAILURES TO DATE.*AK

I RECEIVED A RECALL FOR LOWER BALL JOINTS ON MY 2003 JEEP LIBERTY. MY DEALERSHIP CAN'T SEEM TO GET THEM. I HAVE ORDERED THEM TWICE SINCE DECEMBER WHEN I RECEIVED THE RECALL NOTICE. APPARENTLY THEY ARE ON A NATIONAL BACK ORDER. WHEN CAN I EXPECT TO GET THESE REPLACED. I HAVE A LOT OF CLUNKING IN THE FRONT. ESPECIALLY WHEN IT IS WET OUTSIDE. *JB

I AM THE OWNER OF A 2003 JEEP LIBERTY THAT IS SUBJECT TO BALL JOINT RECALL (NOTIFICATION CODE F23. I HAVE CALLED GEORGETOWN JEEP OF WESTPORT, CT ON TWO OCCASIONS SINCE 12/06 AFTER RECEIVING NOTICE OF RECALL. THEY HAVE REFUSED TO GIVE ME AN APPOINTMENT TO REPAIR THE PROBLEM. I UNDERSTAND THAT THIS IS A SAFETY ISSUE THAT AFFECTS CONTROL OF THE VEHICLE. I AM SENDING A COPY OF THIS COMPLAINT TO THE CT ATTORNEY GENERAL.

IN OCTOBER 2006, I RECEIVED A SAFETY RECALL NOTICE FOR A 2003 JEEP LIBERTY, SAFETY RECALL F23-LOWER BALL JOINTS. I CALLED BRUNSWICK CHRYSLER ON 2060 ROUTE 130, MONMOUTH JUNCTION, NJ 08852 FOR AN APPOINTMENT ON NOVEMBER 2, 2006, AND WAS ADVISED TO CALL BACK IN 3 WEEKS BECAUSE THE PARTS WERE IN RESTRICTION. I CALLED BACK ON NOVEMBER 21, 2006, AND WAS ADVISED TO CALL BACK IN ANOTHER 3 WEEKS BECAUSE THE PARTS WERE IN RESTRICTION. IN MID DECEMBER, I CALLED BACK AND THE PARTS WERE AVAILABLE AND I SCHEDULED AN APPOINTMENT FOR DECEMBER 27, 2006. I LEFT MY CAR AT BRUNSWICK CHRYSLER FOR 6 HOURS BEFORE THEY INFORMED ME THAT THEY RAN OUT OF PARTS AND TO CALL BACK IN 3 WEEKS TO MAKE AN APPOINTMENT. IN JANUARY 2007, I CALLED A DIFFERENT DEALERSHIP, GLOBAL AUTO MALL IN NORTH PLAINFIELD, NJ. I AM STILL ON THE WAITING LIST. GLOBAL AUTO SAYS THEY ONLY RECEIVE 2-3 PARTS FROM THE MANUFACTURER A WEEK. I FEEL CHRYSLER IS NOT REMEDYING THIS DEFECT WITHIN A REASONABLE TIME. *JB

TL* - THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING AT 10 MPH AND MAKING A TURN THERE WAS A GRINDING SOUND. THE CONTACT WAS INFORMED BY THE DEALER THAT THEY WERE IN THE 20% RANGE ON THE WAITING LIST. THE GRINDING SOUND OCCURRED FOR A COUPLE OF MONTHS. THE CONTACT WAS AWARE OF THE SAFETY RISK INVOLVED DUE TO RECALL# 06V288000. THE CURRENT MILEAGE WAS 30,251. *AK

TL*- THE CONTACT RECEIVED A RECALL NOTICE ON LOWER BALL JOINT REC ON THE 2003 JEEP LIBERTY WITH 36158 CURRENT MILEAGE. THE VEHICLE WAS REPAIRED, BUT THE DEALER DISCOVERED THAT THE RIGHT KNUCKLE THAT HELD THE BALL JOINT WAS WORN. THE DEALER WOULD NOT REPLACE THE KNUCKLE BECAUSE IT WAS NOT A PART OF THE RECALL. THE CONTACT COMPLAINED THAT THE RECALL DID NOT COVER THE ENTIRE PROBLEM. **AK THE PROBLEM WAS DETERMINED TO BE THE LOWERT BALL JOINT. UPDATED 04/12/07. *JB

DAIMLER CHRYSLER HAS NOT FIXED THE SAFETY RECALL F23 - LOWER BALL JOINTS PROBLEM ON OUR 2003 JEEP LIBERTY VEHICLE. THE DEALER THEY REFERRED US TO NEVER CONTACTED US TO LET US KNOW THE PARTS HAD ARRIVED AND THAT WE COULD BRING THE VEHICLE IN FOR REPAIR. THE DEALER HAS NOW MOVED OR GONE OUT OF BUSINESS. WE ARE WORRIED THAT THE SUV WILL MALFUNCTION AND CRASH WITHOUT THE REPAIRS. *JB

TL* - THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT WAS CONCERNED THAT SHE RECEIVED MORE THAN ONE RECALL FOR THE SAME FAILURE. THE FIRST SAFETY RECALL WAS 03V460000, AND THE SECOND ONE WAS 06V288000. *AK

TL*- THE DEALER IN HER AREA STATED THAT SHE COULD NOT BRING IN HER 2003 JEEP LIBERTY WITH 56000 CURRENT MILEAGE IN TO REPAIR THE BALL JOINT RECALL DURING THE FIRST WEEK OF MARCH. SHE WOULD HAVE TO BRING IN THE VEHICLE THE SECOND WEEK IN MARCH. THE CONTACT STATED THAT TWO WEEKS WAS TOO LONG TO WAIT TO HAVE A RECALL HONORED. THERE HAD BEEN NO FAILURE TO DATE.*AK

TL*- THE DEALER IN HER AREA STATED THAT SHE COULD NOT BRING IN HER 2003 JEEP LIBERTYWITH (56000 CURRENT MILEAGE TO REPAIR THE BALL JOINT RECALL DURING THE FIRST WEEK OF MARCH. SHE WOULD HAVE TO BRING IN THE VEHICLE THE SECOND WEEK IN MARCH. THE CONTACT STATED THAT TWO WEEKSWAS TOO LONG TO WAIT TO HAVE A RECALL HONORED. THERE HAD BEEN NO FAILURE TO DATE. *AK

I HAVE A 2003 JEEP LIBERTY, WITH 36,000 MILES. IN A SPAN OF NINE MONTHS, MY TRANSMISSION HAS WENT OUT 3 TIMES. I DON'T HAUL ANYTHING WITH MY JEEP, NOR DO I DRIVE UPHILL. THE JEEP SERVICE DEPARTMENT HAS CHOSEN TO EITHER REPAIR THE TRANSMISSION OR USE A REBUILT TRANSMISSION, IN SPIT OF MY CONSISTENT TRANSMISSION PROBLEMS. THE TRANSMISSION PROBLEMS CONSIST OF MY CAR NOT ABLE TO GO OVER 30 MPH, THE RPMS SHOOT UP TO 6 OR 7 AND WILL NOT COME DOWN, AND WHEN I TRY TO GO FASTER THAN 30 THE CAR JERKS AND SMELLS LIKE SOMETHING IS BURNING. *NM

TL* - THE CONTACT OWNS A 2003 JEEP LIBERTY SPORT. THE CONTACT STATED THAT THE PROBLEM WAS WITH DAIMLER CHRYSLER AND THE LENGTH OF TIME THAT IT WAS TAKING THEM TO MAKE THE SAFETY REPAIRS ON THE LOWER BALL JOINTS. THE CONTACT STATED THAT THEY HAVE BEEN WAITING SINCE NOVEMBER. SHE ASKED FOR A RENTAL CAR WHILE WAITING FOR THE REPAIRS TO BE MADE, AND WAS DENIED, AND DID NOT BELIEVE THAT WAS FAIR. THE CONTACT HEARD NOISES COMING FROM THE LOWER BALL JOINTS. THE WEATHER CONDITIONS WERE POOR, IT WAS WET. HAVE BEEN WET. THE CURRENT MILEAGE WAS 67250. THERE HAD BEEN NO FAILURES TO DATE.*AK

TL*- THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTCT RECEIVED RECALL 06V288000 CONCERNING LOWER BALL. THE CONTACT CALLED THE DEALERSHIP IN HER AREA, AND THEY STATED THAT IT COULD TAKE 4 MONTHS IN ORDER FOR THEM TO SET UP THE RECALL SERVICE. THERE HAVE BEEN NO FAILURES TO DATE.*AK UPDATED 03/30/07. *JB

TL*- THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NHTSA RECALL 06V288000 CONCERNING THE LOWER BALL JOINT . THE CONTACT HAS CALLED THE DEALERSHIP IN HER AREA, AND THEY STATED THAT THEY DIDN'T HAVE ANY PARTS AVAILABLE. SHE HAS BEEN TRYING TO GET THE RECALL REPAIR PERFORMED SINCE NOVEMBER OF 2006 THERE HAVE BEEN NO FAILURES TO DATE. THE CURRENT MILEAGE WAS 40000.*AK

I OWN A 2003 JEEP LIBERTY THAT HAS BEEN RECALLED FOR THE LOWER BALL JOINTS. THE RECALL WAS ISSUED IN SEPTEMBER 2006. THE RECALL STATES OF THE IMPORTANCE OF REPLACING THE BALL JOINTS. BUT THE PROBLEM IS THAT THE DEALERS CAN'T GET THE PARTS TO FIX THE PROBLEM. I HAVE BEEN ON A "WAITING LIST" FOR SEVERAL WEEKS NOW, AND STILL AM ABOUT THE 40TH PERSON DOWN THE LIST TO HAVE THIS SERVICE PERFORMED. THE RECALL STATES THAT A CRASH COULD OCCUR WITHOUT WARNING. I REALIZE NOT ALL VEHICLES MAY BE AFFECTED, BUT HOW DO WE KNOW IF OUR VEHICLE IS SAFE? I COULD UNDERSTAND A FEW DAYS OR A COUPLE OF WEEKS TO ORDER A PART, BUT THE LONGER IT TAKES, THE SAFETY OF MY VEHICLE PUTS MY LIFE IN JEOPARDY, AS WELL AS OTHERS ON THE ROAD. I DON'T UNDERSTAND WHY THIS IS TAKING SO LONG ON SUCH AN IMPORTANT MATTER. IT COULD TAKE MONTHS FOR MY DEALER TO FIX MY VEHICLE, AND I AM SURE THERE IS A LONG LIST AFTER MY NAME. IT SEEMS LIKE THE SAFETY OF MYSELF, AND OTHER JEEP CONSUMERS IS NOT BEING TAKEN SERIOUSLY. SO WHY DO THEY SEND OUT RECALLS IF THEY CAN'T GET THE PROBLEM FIXED? *NM

TL*- THE CONTACT STATED RECEIVED RECALL 06V288000 ON 09/2006 FOR A 2003 JEEP LIBERTY RECALL ON LOWER BALL JOINTS. THE CONTACT STATED THAT AS OF TODAY SHE STILL HADN'T RECEIVED THE REPAIRS ON THE VEHICLE. THE VEHICLE WAS HAVING STEERING PROBLEMS, AND WAS MAKING A LOUD NOISE UNDER THE HOOD. SHE HAD CONTACTED THE DEALERSHIP ON NUMEROUS OCCASIONS, AND THEY STATED THAT THE PART WAS STILL NOT IN. THE DEALERSHIP HAD INFORMED HER THAT THERE WAS A LONG WAITING LIST, AND SINCE SHE HADN'T PURCHASE THE VEHICLE FROM THAT PARTICULAR DEALERSHIP, SHE MAY HAVE TO WAIT A LITTLE LONGER. THE CURRENT MILEAGE WAS 50000. THERE HAS BEEN NO FAILURE TO DATE.*AK

RECEIVED A RECALL NOTICE FROM DEALER BACK IN OCTOBER 2006 FOR FRONT SUSPENSION LOWER BALL JOINTS. CALLED TO MAKE AN APPOINTMENT AND THEY SAID IT WOULD BE A LONG TIME TO GET THE PARTS AND THEN I HAD TO BE ON A WAIT LIST. HAD NOT HEARD BACK AS OF FEBRUARY 2007, SO I CALLED THE DEALERSHIP AGAIN AND THEY SAID THE SAME THING AND THEY WOULD CALL ME WHEN THEY GOT THE PARTS. IT'S GOING ON 3+ MONTHS...I HAVE HAD THIS SAME RECALL IN THE PAST AND THEY WERE VERY PROMPT ABOUT IT. *NM

MY DEALER HAS NOT REMEDIED THE PROBLEM YET. I HAVE CALLED TO BRING IN MY VEHICLE I WAS PLACED ON A LIST. I RECEIVED THIS NOTICE BACK IN NOVEMBER I IMMEDIATELY CALLED. IM STILL WAITING TO HAVE MY VEHICLE REPAIRED. *NM

TL*- THE CONTACT OWNS A 2003 JEEP LIBERTY. THERE WAS A RECALL FOR THE LOWER BALL JOINTS. THE DEALER ADVISED HER THAT THERE WERE NOT ENOUGH PARTS TO REPAIR THE VEHICLE, AND PLACED HER ON A WAITING LIST. SHE ALSO SPOKE TO THE MANUFACTURER, AND THERE WASN'T ANYTHING THEY COULD DO TO ASSIST HER. THE CURRENT MILEAGE WAS 68,000. THE CONTACT HASN'T EXPERIENCED ANY FAILURES TO DATE. *AK UPDATED 02/27/07/. *JB

I WAS DRIVING FROM CANTON, NY TO CORNING, NY. AT APPROXIMATELY 3:15 PM ON FEB 2ND I MADE A RIGHT HAND TURN AND EXPERIENCED A FAILURE IN THE DRIVERS SIDE BALL-JOINT. THE SUSPENSION CAUGHT ON THE RIM OF THE TIRE AND I WAS BARELY ABLE TO GET THE CAR MOST OF THE WAY OFF THE ROAD. THE CAR WOULD NOT MOVE AFTER THAT. I HAD TO CALL A TOW-TRUCK AND HE WAS ABLE TO DRAG THE JEEP ONTO A FLAT-BED AND TRANSPORT THE JEEP TO A LOCAL DEALER. THE DEALER WAS OUTSTANDING(PETER KOCH IN SENECA FALLS, NY)! THEY HAD AN EMERGENCY SET OF BALL-JOINTS AND WERE ABLE TO FIX MY CAR THAT AFTERNOON. THE DRIVERS SIDE FRONT RIM WAS RUINED AND THE DEALER INSTRUCTED ME TO HAVE IT REPLACED. THE DEALER USED THE SPARE RIM DURING THE REPAIR. MY CONCERN IS THAT 15 MINUTES EARLIER I HAD BEEN DRIVING ON THE NY STATE THROUGH WAY AND CAN ONLY IMAGINE WHAT WOULD HAVE HAPPENED HAD THIS JOINT FAILED AT 65 MILE PER HOUR. I HAVE BEEN ON THE WAITING LIST AT MY LOCAL DEALER FOR AT LEAST THREE MONTHS AND MAY BE EVEN 6 MONTHS FOR THIS RECALL REPAIR! THIS IS UNACCEPTABLE! I CHECKED WITH MY LOCAL DEALER THIS MORNING AND I AM NUMBER 31 ON THE RECALL LIST - THE DEALER SAID THAT THEY RECEIVE BETWEEN ZERO AND 3 SETS PER WEEK. THIS IS UNACCEPTABLE. JEEP SHOULD STOP PRODUCING NEW VEHICLES UNTIL THIS POTENTIAL LIFE-THREATENING DEFECT HAS BEEN FIXED IN THE JEEPS THAT HAVE ALREADY BEEN PRODUCED. I HAVE SEEN THIS DEFECT DESCRIBED AS A LOOSENING OF THE BALL-JOINT. I BELIEVE THAT TO BE AN UNDERSTATEMENT. THIS PART FAILS AND THE RESULT OF A FAI

TL* -THE CONTACT CALLED REGARDING A 2003 CHRYSLER JEEP LIBERTY. THE CONTACT STATED THAT HE RECEIVED RECALL LETTER 06V288000 FOR THE LOWER BALL JOINT. THE PART WAS ORDERED ON 12/11 ,AND HE WAS TOLD IT WOULD ARRIVE IN APPROXIMATELY 4-6 WEEKS. THE CONTACT CALLED THE CHRYSLER DEALER ON 2/2/07, AND WAS TOLD IT WOULD BE ANOTHER 6-8 WEEKS. THE CONTACT HAS NOT EXPERIENCED ANY PROBLEMS WITH THE VEHICLE AT THIS TIME. *AK UPDATED 02/27/07. *JB

TL* - THE CONTACT CALLED REGARDING A 2003 JEEP LIBERTY. THE CONTACT RECEIVED RECALL LETTER 06V288000 FOR THE LOWER BALL JOINT. THE CONTACT CALLED THE DEALER, AND THEY TOLD HIM THAT THE WOULD CALL HIM WHEN THE PART ARRIVED, BUT IT HAS BEEN OVER THREE WEEKS AND HE HAS NOT HEARD FROM THE DEALER. THE CONTACT HAS NOT CALLED THE DEALER BACK. THE CONTACT HAS NOT EXPERIENCE ANY PROBLEMS AT THIS TIME. *AK

I RECEIVED A SAFETY RECALL NOTICE ON DECEMBER 13, 2006 (NOTIFICATION CODE F23 - JEEP LIBERTY 2003). WHEN RECEIVED, I CALLED THE DEALER TO COORDINATE A VISIT TO REPLACE THE DEFECTIVE PARTS. THE DEALER REPRESENTATIVE TOLD ME THAT THERE IS A DELAY OF APPROXIMATELY 1 MONTH AND A HALF TO PROVIDE THE SERVICE SINCE CHRYSLER IS UNABLE TO SUPPLY THE DEMAND FOR THE RECALL'S PARTS RAPIDLY. *NM

TL* - THE CONTACT OWNS A 2003 JEEP LIBERTY, AND RECEIVED SAFETY RECALL 06V288000 . THE CONTACT COMPLAINED ABOUT THE LENGTH OF TIME IT TOOK TO GET THE SAFETY RECALL REPAIR ON THE LOWER BALL JOINTS DONE. THE CONTACT WAS TOLD THAT IT WOULD TAKE TWO MONTHS BEFORE THE DEALER WILL RECEIVE THE REPLACEMENT PARTS. *AK

I RECEIVED A RECALL NOTICE AT THE END OF DECEMBER AND I PROCEEDED TO CALL THE LOCAL DEALER TO SCHEDULE AN APPOINTMENT TO GET THE VEHICLE TAKEN CARE. I CALLED THE END OF THE FIRST WEEK OF JANUARY AND WAS INFORMED BY THE PERSON AT THE DEALERSHIP THAT MY NAME WOULD PUT ON THE LIST AND THE PARTS TO BE ORDERED SINCE THEY DID NOT HAVE THEM IN STOCK. THE PERSON PROCEEDED TO INFORM THAT IT WOULD TAKE AWHILE AND THAT I WOULD CONTACTED WHEN THE PARTS CAME IN AND AN APPOINTMENT SCHEDULED THEN. TODAY IS JANUARY 27TH AND I HAVE NOT RECEIVED A CALL FROM THE DEALERSHIP IN GETTING MY VEHICLE SCHEDULED FOR SERVICE. *NM

I WAS COMING TO A COMPLETE STOP AT A SPEED OF 30 MPH AND HAD MY FOOT ON THE BRAKE. THE ENGINE CONTINUED TO ACCELERATE WHILE I WAS PRESSING AS HARD AS I COULD ON THE BRAKE. THE CAR LURCHED FAR ENOUGH FORWARD TO HIT THE BUMPER OF THE CAR IN FRONT OF ME. THIS IS THE SECOND OF TWO OCCURRENCES. THE FIRST WAS SIMILAR IN NATURE. I WAS EXITING THE FREEWAY AFTER HAVING THE SPEED CONTROL ACTIVATED. I WAS COMING TO A STOP-THE VEHICLE VIOLENTLY ACCELERATED AND LURCHED UNEXPECTEDLY INTO THE INTERSECTION. LUCKILY, NO OTHER CAR WAS PRESENT. AGAIN, I PRESSED AS HARD AS I COULD, BUT THE VEHICLE CONTINUED TO ACCELERATE. I QUICKLY CHANGE TO NEUTRAL, WHERE THE ENGINE RAPIDLY REVVED TO OVER 6,000R PM'S. I AM NOT SURE WHAT I DID TO FINALLY MAKE IT STOP-TO FRIGHTENED TO REMEMBER!*JB

SAFETY RECORD F23-LOWER BALL JOINTS. I NOTIFIED THE LOCAL DEALER ON NOV 28, 2006 ABOUT THE LETTER. THEY TOLD ME IN A WEEK THEY RECEIVED WOULD THE PARTS. I'VE CALLED SEVERAL TIMES WITHOUT ANY RESULTS. AT THIS DATE JANUARY 23 2007 MY JEEP HAS NOT BEEN FIXED. THE PROBLEM IS WATER MAY ENTER INTO THE LOWER BALL JOINTS ON MY JEEP THIS CAN CAUSE THE BALL JOINT TO CORRODE AND SEPARATE .BALL JOINT SEPARATION CAN RESULT IN LOSS OF STEERING CONTROL AND CAUSE A CRASH WITHOUT PRIOR WARNING. I APPRECIATE ANY HELP ON THIS MATTER. THANK YOU. *JB

RECALL ON BALL JOINTS. CALLED DEALER 12-27-06 TOLD THEY DO 3 CARS A WEEK ON RECALLS. I CALLED ON 1-22-07 TO FIND OUT HOW MUCH LONGER BEFORE MINE WOULD BE REPAIRED THEY CANNOT GET THE PARTS FROM DAIMLER CHRYSLER TO TAKE CARE OF THE ONES THEY HAVE. I CALLED DAIMLER CHRYSLER BUT ALL I RECEIVED A RECORDING AND COULD NOT PROCESS ANY COMPLAINT. *JB

TL* - THE CONTACT RECEIVED A RECALL NOTICE, #03V46000 FOR THE 2003 CHRYSLER JEEP LIBERTY. THERE WERE LNO FAILURES AT THIS TIME. THE DEALER ADVISED THE CONTACT THAT THE PART WILL BE AVAILABLE IN 10 WEEKS. *AK

LOWER BALL JOINT RECALL - DEALERSHIPS ARE PUTTING CUSTOMERS ON WAITING LISTS CLAIMING THAT CHRYSLER IS NOT SUPPLYING THE PARTS IN ORDER TO DO THE RECALL. I AM ON A WAITING LIST OF 30 PEOPLE. PLEASE HELP. *JB

I HAVE WENT TO THREE DIFFERENT CHRYSLER DEALERSHIPS IN ORDER TO GET MY LOWER BALL JOINT RECALL FIXED AND EACH DEALERSHIP HAS A WAITING LIST OF OVER 30 OR MORE PEOPLE. I HAVE TALKED TO THE SERVICE MANAGERS OF EACH ESTABLISHMENT AND THEY HAVE ALL EXPLAINED TO ME THAT THEY ARE ONLY SHIPPED THREE SETS OF LOWER BALL JOINTS A MONTH. I TRAVEL EXTENSIVELY AND NEED TO GET THIS REPAIRED BUT I AM UNABLE TO DO SO. ARE THEY WANTING SOMETHING SERIOUS TO HAPPEN BEFORE THIS IS REPAIRED OR WHAT. PLEASE HELP ME REMEDY THIS PROBLEM. *JB

I HAVE A 2003 JEEP LIBERTY. I RECEIVED A RECALL NOTICE IN DECEMBER 2006 F23 - LOWER BALL JOINTS. I PROMPTLY CALLED THE DEALERSHIP PER THE INSTRUCTIONS. THAT WAS AROUND DECEMBER 20TH 2006. I WAS PUT ON A LIST FOR THEM TO CALL ME WHEN THE PARTS CAME IN. I CALLED AGAIN JAN 19TH 2007. I WAS TOLD THAT THEY WERE NOT GETTING THE PARTS VERY FAST AND THAT THEY WERE STILL WAITING FOR PARTS THEY ORDERED IN NOV 2006. THEY TOLD ME THAT IT WILL STILL BE SEVERAL MONTHS. MY CONCERN IS THAT THE RECALL SAYS THE DEFECT CAN CAUSE A LOSS OF STEERING CONTROL. I DON'T MIND WAITING A FEW WEEKS - BUT A FEW MONTHS SEEMS EXCESSIVE. I DRIVE MY 3 KIDS AROUND IN THIS CAR!!! *NM

TL* - THE CONTACT RECEIVED RECALL LETTER 0346000 FOR THE LOWER BALL JOINT ON HER 2003 JEEP LIBERTY. THE CONTACT STATED SHE HAD AN APPOINTMENT SCHEDULED FOR 1/18/07 FOR THE SERVICE REPAIR. THE CONTACT WENT TO THE DEALER AND WAS TOLD THAT THEY DID NOT HAVE THE PART. THE CONTACT STATED SHE HAS BEEN TRYING FOR OVER TWO MONTHS TO GET THE PART REPLACED. THE VEHICLE HAS 34,000 MILES AND HAS NOT CURRENTLY EXPERIENCED A FAILURE. *JB