2003 Jeep Liberty complaints

FRONT LEFT WHEEL FELL OF MY JEEP LIBERTY 2003, CAUSE A HEAD ON COLLISION, WITH A SERIOUS INJURY. *TR

DETAILS: DRIVING HOME ON A VERY COLD NIGHT; HAD CAR RUNNING ABOUT 15 MIN BEFORE GETTING ON THE ROADWAY. WHILE DRIVING AT 40 MPH, MY ENGINE DIED. NO WARNING LIGHT OF ANY KIND CAME ON. TOTAL LOCK UP OF GAS/BREAK AND ENGINE SHUT OFF. COASTED TO SHOULDER. JEEP WOULD NOT RESTART. CALLED A TOWING COMPANY AND HAD IT TOWED HOME, AND THEN TO JEEP DEALERSHIP NEXT DAY. THEY REQUESTED OIL CHANGE RECEIPTS WHICH I AM TRACKING DOWN FROM VARIOUS OIL CHANGE LOCATIONS AND GAVE ME NO ANSWER TO WHAT THE ACTUAL PROBLEM WAS WHEN I PERIODICALLY CALLED TO CHECK IN. DO I HAVE ANY RIGHTS HERE? 7/70,000 FULL WARRANTY AND ALL THEY ARE TELLING ME IS I NEED RECEIPTS. I AM AFRAID THEY WILL DENY CLAIM ANYWAY, AS SEVERAL OTHER POSTINGS INDICATE ENGINE ISSUES AND DENIAL. QUOTE TO FIX OUT OF POCKET IS $9,700 WHICH IS HIGH AND RIDICULOUS CONSIDERING NO ONE WILL TELL ME THE ACTUAL PROBLEM WITH THE CAR. AN ENTIRE ENGINE LONG BLOCK BLOCK IS $2,600 RETAIL. NO REPLY TO QUESTIONS ON REBUILD. FURTHERMORE THEY WANT TO CHARGE ME A DAILY STORAGE FEE BECAUSE THE CAR HAS BEEN THERE 3 DAYS (ONE DAY SINCE THEY GOT BACK TO ME!!!) I FEEL THIS MIGHT BE A PLOY TO GET ME TO DITCH FIXING AND FORCE ME TO BUY A NEW JEEP. I CAN'T GET ANY ANSWERS!!! *TR

THREE(3) BROKEN WINDOW REGULATORS. *TR

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING AT VARIOUS SPEEDS OR WHILE PARKED, THE POWER TRACKING ON BOTH REAR WINDOWS CONSTANTLY FAILS. THE CONTACT STATED THAT THE REAR WINDOWS WERE NOT USED AT ALL. THE DRIVER SIDE REAR WINDOWS HAVE BEEN REPLACED THREE TIMES AND THE PASSENGER SIDE REAR WINDOW WAS REPLACED TWICE. THE VIN, ENGINE SIZE, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE CURRENT MILEAGE WAS 68,480 AND FAILURE MILEAGE WAS 36,000.

THE UPPER BALL JOINT OF THE FRONT PASSENGER SIDE WHEEL FAILED WHILE TURNING IN A MCDONALD'S DRIVE THROUGH. THE BALL JOINT WAS RUSTED. THERE IS NO WAY TO MAINTAIN THIS JOINT, AS IT IS A SEALED BEARING. THE LOWER BALL JOINT WAS REPAIRED IN AN EARLIER RECALL LAST YEAR. *TR

NO UNUSUAL EVENTS LEADING TO FAILURE. FAILURE WAS THE LEFT REAR DOOR WINDOW REGULATOR. CONSEQUENCES ARE DRIVING WITH INCLEMENT WEATHER ENTERING THE VEHICLE AND DISTRACTING THE DRIVER. FAILURE WAS CORRECTED BY REPLACEMENT OF REGULATOR. *TR

DRIVING ON US27 THE RIGHT REAR TIRE SEPARATED, CAUSING $2800 WORTH OF DAMAGE TO THE RIGHT SIDE, MOLDINGS, BUMPER ABD TAIL LIGHT ASSEMBLY. TIRES HAD ABOUT 14,000 MILES ON THEM, WERE PROPERLY INFLATED AND ABOUT 18 MONTHS OLD. AFTER INSPECTION ALL REMAINING TIRES HAD THE BEGINNINGS OF TREAD SEPARATION. I AM SUBMITTING A CLAIM WITH GENERAL TIRE. *TR

BACKING OUT OF A PARKING SPOT, HEARD A CLUNKING NOISE. PUT IN DRIVE, TURNED THE WHEEL AND THE VEHICLE TILTED TO THE DRIVERS SIDE. EXITED THE VEHICLE TO FIND THE DRIVERS SIDE TIRE INVERTED AND ALMOST PARALLEL TO THE GROUND. WHEN TOW TRUCK LIFTED THE VEHICLE, THE FRONT PASSENGER TIRE ALSO COLLAPSED. HAD VEHICLE FIXED TODAY. HAD TO REPLACE BOTH UPPER BALL JOINTS, AND ARMS. VEHICLE IS ONLY 5 YEARS OLD, HAD NEVER BEEN OFF ROAD AND ONLY HAD 59,000 MILES. REPAIR SHOP OWNER SAID HE HAS NEVER SEEN BOTH BALL JOINTS COLLAPSE AND THERE IS NO REASON WHY THEY SHOULD HAVE, EXCEPT FOR FAULTY PARTS. *TR

2003 JEEP LIBERTY MAKING A TERRIBLE GRINDING NOISE. CUSTOMER STATES THAT THE GRINDING NOISE IS LOUD AND SOUNDS LIKE METAL SCRAPING METAL. CONSUMER WAS INFORMED THAT THE SOUND WAS FROM THE REAR BRAKES. *KB THE CONSUMER STATED THE REAR BRAKES WERE REPLACED AND THE NOISE WENT AWAY FOR A FEW WEEKS, BUT THEN IT RETURNED. AN ANTI-SQUEAL COMPOUND WAS APPLIED TO THE REAR BRAKES AND AGAIN, THE NOISE WENT AWAY FOR A FEW WEEKS. THE PROBLEM WAS CAUSED BY WORN ROTORS ON THE REAR BRAKES AND IN ORDER FOR THE PROBLEM TO BE CORRECTED, THE REAR ROTORS AND THE REAR PARK SHOES NEEDED TO BE REPLACED. *JB

REAR PASSENGER SIDE WINDOW FELL OF TRACK. CAME OUTSIDE TO THE CAR AND NOTICED THE WINDOW WAS ROLLED DOWN SLIGHTLY. TRIED TO ROLL UP AND I CAN HEAR THE MOTOR BUT NOTHING HAPPENED. IM GUESSING ITS PROBABLY A CABLE THAT SNAPPED. DID A LITTLE RESEARCH AND IT SEEMS THAT IM NOT THE ONLY LIBERTY OWNER WITH THIS PROBLEM. *JB

VEHICLE TRANSMISSION SHIFTS ERRATICALLY AND VIOLENTLY. *TR

2003 JEEP LIBERTY WITH LOWER BALL JOINT PROBLEMS. CUSTOMER STATES THAT SHE NEVER RECEIVED THE RECALL FOR THE LOWER BALL JOINT REPAIR. SHE ENDED UP BREAKING DOWN ON THE ROAD, AND CHRYSLER WILL NOT REFUND HER. *KB THE CONSUMER STATED WHILE DRIVING, THE LEFT FRONT WHEEL BECAME LOOSE AND FELL OF THE VEHICLE. THE MANUFACTURER STATED THE WAY THE CONSUMER WENT ABOUT HAVING THE VEHICLE REPAIRED NEGATED ANY REASON FOR THEM TO CONSIDER REIMBURSEMENT. THE DEALER ALSO FOUND PLAY IN THE LEFT FRONT OUTER TIE ROD AND LEFT FRONT AXLE BOOT. *JB

THE TRANSMISSION ON OUR JEEP LIBERTY WENT ABOUT A MONTH AND HALF AGO. WE BROUGHT IT TO THE JEEP DEALERSHIP IN LINCOLN, RHODE ISLAND AND WERE TOLD IT WAS COVERED UNDER THE 7 YEAR/70,000 MILE WARRANTY; HOWEVER, THEY ALSO TOLD US WE WOULD HAVE TO WAIT FOR A NEW TRANSMISSION, BUT A REBUILT ONE WOULD BE FASTER AND JUST AS GOOD. THEY HAD OUR VEHICLE FOR ABOUT A WEEK. WE TRIED TO BE PATIENT EVEN THOUGH IT WAS DIFFICULT TO NOT HAVE THE USE OF OUR VEHICLE FOR THIS AMOUNT OF TIME. WE GOT THE JEEP BACK AND NOW THE TRANSMISSION HAS GONE AGAIN. THE VEHICLE WAS BUCKING AND SMELLED LIKE IT WAS ON FIRE. IT IS MY OPINION THAT IF HE HAD CONTINUED TO DRIVE IT THAT DAY, IT WOULD HAVE CAUGHT ON FIRE. WE CALLED THE SAME DEALERSHIP, BUT THEY WERE NOT ABLE TO TAKE IT RIGHT AWAY. WHEN WE DID DROP IT OFF, IT SAT THERE BEFORE THEY COULD LOOK AT IT. THEY SAID IT WAS A FAULTY PART IN THE TRANSMISSION AND AGAIN THAT WE WOULD HAVE TO WAIT THREE WEEKS FOR A NEW TRANSMISSION, BUT THE PART COULD BE ORDERED AND SENT BY FEDERAL EXPRESS. WE CANNOT BE WITHOUT THIS VEHICLE AGAIN FOR THREE WEEKS SO WE CHOSE THE REBUILT TRANSMISSION. I CALLED TODAY, AND THEY HAVEN'T GOTTEN THE PART AND HAVEN'T CALLED ME BACK WITH WHERE IT IS. I CALLED JEEP CUSTOMER SERVICE AND THEY SAID MAYBE THEY COULD OFFER "GOODWILL ASSISTANCE" WITH A LOANER VEHICLE, BUT THEN SAID NO BECAUSE IT IS NOT COVERED IN OUR WARRANTY AND WE ARE OVER IN MILEAGE, EVEN THOUGH OUR JEEP IS NOT 7 YEARS OLD AND DOES NOT HAVE 70,000 MILES ON IT. *JB

2003 JEEP LIBERTY RECALL FOR LOWER BALL JOINTS. CUSTOMER STATED THAT SHE RECEIVED THE RECALL AND DEALER TOLD HER WHEN SHE CALLED TO SET AN APPOINTMENT THAT THEY WOULD NOT BE ABLE TO REPLACE THE PARTS BECAUSE THEY DID NOT ISSUE ENOUGH PARTS. *KB *TR

I AM ON MY 2ND REPAIR OF BALL JOINTS WITH MY 2003 JEEP LIBERTY, I HAVE ALSO HAD A REPAIR WHEN WATER GATHERED AND CAUSED MY FRONT PASSENGER SIDE CARPET TO GET SOAKED WITH WATER. MY ISSUE IS RELATED TO MY TIRES, I HAVE HAD RUBBING AND VEERING TO THE RIGHT PROBLEMS SINCE I PURCHASED MY CAR A FEW YEARS AGO. I HAVE TAKEN IT IN QUESTIONING ALIGNMENT AND WAS TOLD I NEEDED TO ROTATE EVERY OIL CHANGE WHICH I DUE BUT THE PREMATURE WEAR ON MY TIRES IS BAD. I BELIEVE IT IS CAUSED FROM THE UPPER AND LOWER BALL JOINT PROBLEMS AND FEEL MY TIRES NEED TO BE REPLACED BY THE DEALER AT NO CHARGE TO ME. *TR

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING 45 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A WALL. THE VEHICLE WAS DESTROYED. SHE SUFFERED A CONCUSSION AND HER LEFT ARM WAS DISLOCATED. SHE WAS TRANSPORTED TO THE HOSPITAL BY AN AMBULANCE AND A POLICE REPORT WAS FILED. A MECHANIC STATED THAT THE LOWER BALL JOINTS WERE FAILING. THE CURRENT AND FAILURE MILEAGES WERE 10,000.

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING 2 MPH, THE CONTACT HEARD A LOUD SNAP COMING FROM THE VEHICLE. THE VEHICLE WAS TOWED. THE DEALER STATED THAT THE DRIVER SIDE UPPER BALL JOINT SNAPPED. THE CONTACT RECEIVED AND THE VEHICLE WAS SERVICED FOR RECALL NOTICE NUMBER 03V460000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE CURRENT AND FAILURE MILEAGES WERE 56,000. UPDATED 09/18/07 *TR RECEIVED 12/12/07 *LJ UPDATED 12/12/07 *TR

ENGINE SERPENTINE BELT TENSIONER CAUSING RATCHETING NOISE AND IMPROPER OPERATION. THIS IS THE 5TH TENSIONER. *TR

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. IN DECEMBER OF 2006, WHILE DRIVING 55 MPH, THE STEERING WHEEL BEGAN TO SHAKE UNCONTROLLABLY. THE CONTACT WAS UNABLE TO IMMEDIATELY STOP THE VEHICLE. THERE WAS SNOW ON THE GROUND AT THE TIME OF THE FAILURE. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. MOST RECENTLY, WHILE DRIVING 35 MPH, THE STEERING WHEEL BEGAN TO SHAKE UNCONTROLLABLY AND THE VEHICLE ROLLED OVER AND CRASHED INTO A DITCH. THREE PASSENGERS WERE INJURED AND THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. ON BOTH OCCASIONS, THE AIR BAGS FAILED TO DEPLOY. THE CONTACT INFORMED THE INSURANCE COMPANY THAT THERE WAS SOMETHING WRONG WITH THE STEERING WHEEL, HOWEVER, THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE CRASH. THE VEHICLE WAS TOWED. THE CURRENT MILEAGE WAS 94,000 AND FAILURE MILEAGE WAS 87,000.

2003 JEEP LIBERTY WITH LOWER BALL JOINT PROBLEMS CUSTOMER STATES THAT HE WAS NOT NOTIFIED ABOUT THE RECALL AND WANTS TO KNOW WHO NOTIFY THE CONSUMER**CC THE CONSUMER STATED WHILE DRIVING THE LOWER BALL JOINT BROKE, AFTER MUCH DISCUSSION THE BALL JOINT WAS REPAIRED. THE CONSUMER STATED THE RECALL NOTICES WERE SENT OUT 3 DAYS PRIOR TO PURCHASING THE VEHICLE AND WAS NEVER INFORMED OF THE RECALL. THE CONSUMER STATED THAT THE DEALER NEVER INFORMED HER OF THE RECALL AND STATED WAS NOT RESPONSIBLE TO INFORM THE CONSUMER OF THE RECALL BUT THE CONSUMER WANTS TO KNOW WHO WAS SUPPOSED TO INFORM HER OF THE RECALL AND WHAT THE PROCEDURES ARE FOR NOTIFYING CONSUMERS? *TR *UPDATED 12/12/07 *BF UPDATED

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE MAKING A TURN AT 15 MPH, THE FRONT DRIVER SIDE WHEEL DETACHED FROM THE VEHICLE. THE CONTACT FELT THAT THE FAILURE COULD HAVE BEEN AVOIDED IF THE WAIT TIME FOR THE LOWER BALL JOINT REPAIR HAD BEEN SHORTER. THE VEHICLE WAS TOWED TO THE REPAIR SHOP. THE VIN AND ENGINE SIZE WERE UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 18,000.

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING AT SPEEDS BETWEEN 5-60 MPH THE ENGINE WOULD STALL. THE CHECK ENGINE AND OIL WARNING INDICATOR LIGHTS ILLUMINATED. THERE WAS A LOSS OF POWER STEERING AND BRAKES. THE VEHICLE WOULD RESTART BUT WOULD STALL AGAIN UNLESS THE GAS AND BRAKE WERE APPLIED AT THE SAME TIME. THE DEALER REPLACED THE SPEED SENSOR BUT THE FAILURE CONTINUED. THE CURRENT MILEAGE WAS 86,000. THE FAILURE MILEAGE, VIN, ENGINE SIZE AND CYLINDERS WERE UNKNOWN.

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR THE LOWER BALL JOINTS ON OCTOBER 26,2006 AND HAS BEEN PLACED ON TWO DIFFERENT WAITING LISTS. IT HAS BEEN NEARLY ONE YEAR SINCE THE NOTICE WAS RECEIVED AND SHE STILL HAS BEEN UNABLE TO GET HER VEHICLE SERVICED. SHE HAS BEEN TO TWO DEALERS AND THEY BOTH STATED THAT THEY ARE NOT RECEIVING THE SUFFICIENT AMOUNT OF PARTS TO SATISFY THE HIGH DEMAND. THE CURRENT MILEAGE WAS 58,000 AND FAILURE MILEAGE WAS 48,000. UPDATED 08/30/07. *JB

I RECEIVED A RECALL NOTICE IN JANUARY ABOUT THE LOWER BALL JOINTS ON JEEP LIBERTY'S. I CALLED MY DEALER IN ORDER TO HAVE THE DEFECT CORRECTED AND WAS TOLD THAT I WAS "PUT ON THE LIST." IT IS NOW AUGUST AND I STILL HAVEN'T RECEIVED A CALL BACK TO GET THE DEFECT CORRECTED. I CALLED TO ASK THE DEALERSHIP IF THEY COULD GIVE ME A TIME FRAME ON HOW LONG IT WOULD BE BEFORE I GOT MY JEEP FIXED AND THEY SAID "IT IS A LONG LIST, YOU WILL BE CALLED. CHRYSLER ONLY SENDS US TWO REPLACEMENT PARTS A WEEK." *TR

TL*-THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING 25 MPH HE LOST CONTROL OF THE VEHICLE. HE HIT A BOLDER ON THE ROAD. ROAD CONDITIONS WERE SOMEWHAT RAINY. THE VEHICLE WAS AT THE BODY SHOP AND THEY ARE REPAIRING THE FRONT SUSPENSION OF THE VEHICLE. THE CURRENT AND FAILURE MILEAGE WERE 93,000. THE CONSUMER PROVIDED A COPY OF THE RECALL NOTICE, INSURANCE INFORMATION, PHILADELPHIA NON REPORTABLE ACCIDENT REPORT AND ESTIMATE OF REPAIRS STATING THE VEHICLE IS A TOTAL LOSS. UPDATED 09/04/07 *TR

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE VEHICLE WAS REPAIRED FOR NHTSA CAMPAIGN NUMBER 06V288000 (LOWER BALL JOINT). THE CONTACT WAS CHARGED A LABOR FEE FOR A STRIPPED CAP SCREW. THE CURRENT MILEAGE WAS 56,667. THERE WAS NO FAILURE.

TL*- THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT HE TOOK THE VEHICLE TO THE DEALERSHIP FOR THE LOWER BALL JOINT RECALL, AND THE DEALERSHIP STATED THAT THERE WAS A WAITING LIST TO WHICH THEY COULD BE ADDED. THE CONTACT HAS BEEN WAITING SINCE NOVEMBER OF 2006, AND HAD NOT RECEIVED A CALL FROM THE DEALERSHIP. THERE HAD BEEN NO FAILURES TO DATE. THE CURRENT MILEAGE WAS 73,000.

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE NUMBER 03V460000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) IN SEPTEMBER OF 2006. HE STATED THAT THE NOISE COMING FROM THE FAILURE CAUSED DISTRESS TO HIS FAMILY, WHICH ESCALATED INTO ARGUMENTS. HE FURTHER STATED THAT THE NOISE LEVEL OF THE BALL JOINTS WAS UNBEARABLE. HE NOTIFIED A LOCAL AND NATIONAL JEEP DEALER, BUT THEY HAVE NOT RESPONDED TO ANY OF HIS CALLS. THE RECALL WAS NEVER REPAIRED DUE TO THE UNAVAILABILITY OF PARTS. THE LENGTHY WAITING LIST PLACED HIM THREE MONTHS BEHIND FROM HIS ORIGINAL APPOINTMENT DATE. THE VEHICLE HAS SINCE BEEN SOLD. THE FAILURE SPEED WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 60,000.

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE CONCERNING THE LOWER BALL JOINTS. THE DEALER STATED THAT THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 30,000.

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. SHE STATED THAT SHE WOULD OCCASIONALLY HEAR A GRINDING NOISE IN THE FRONT OF THE VEHICLE. THERE WAS A RECALL FOR THE FRONT LOWER BALL JOINTS (NHTSA CAMPAIGN # 06V288000) HOWEVER; THE DEALER STATED THAT THE PARTS WERE ON BACKORDER. THE FAILURE MILEAGE WAS 48,000 AND THE CURRENT MILEAGE WAS 51,000.

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE DEALER STATED THAT THE FRONT LOWER BALL JOINTS COULD DAMAGE THE FRONT SUSPENSION AND CAUSE A LOSS OF STEERING. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 66,139.

I HAVE A 2003 JEEP LIBERTY WITH 87,000 MILES ON IT AND THE UPPER BALL JOINT ON THE DRIVER'S SIDE BROKE IN HALF TODAY WHILE I WAS SLOWLY MAKING A TURN INTO MY OFFICE. THE TOW TRUCK OPERATOR SAID THIS SHOULD NOT HAVE HAPPENED. I WAS LUCKY THAT I WAS ONLY GOING SO SLOW HOUR WHEN IT BROKE BECAUSE IF I HAD BEEN GOING FASTER, I WOULD HAVE WRECKED THE VEHICLE. MY JEEP HAS NEVER BEEN OFF-ROAD SINCE I HAVE OWNED IT. JEEP DOES CURRENTLY HAVE A RECALL IN PLACE FOR THE LOWER BALL JOINTS WHICH THEY SAY GET CORRODED AND SEPARATE FROM THE CONTROL ARM. THE UPPER BALL JOINT DID THE SAME EXACT THING BUT DOES NOT APPEAR TO BE INCLUDED IN THE RECALL. I COULD HAVE BEEN KILLED OR MAYBE EVEN INJURED SOMEONE ELSE HAD THIS HAPPENED ON THE HIGHWAY. SINCE THE RECALL IS ONLY FOR THE LOWER BALL JOINT THE DEALERSHIP WOULD NOT HELP WITH THE COST. THE DAMAGE WAS NOT JUST TO THE UPPER BALL JOINT BUT TO THE ROTOR AND THE BREAK LINE AND THE FRONT AXLE. I CALLED CHRYSLER CORPORATE SERVICES AND BASICALLY THEY TOLD ME TO POUND SALT. I ALSO SEE THAT OTHERS HAVE HAD SIMILAR EXPERIENCE. *TR

BACK IN MARCH, I RECEIVED A RECALL NOTICE FROM DAIMLER CHRYSLER REGARDING THE LOWER BALL JOINTS IN MY JEEP. STEERING CAN FAIL CAUSING A CRASH. I CALLED MY LOCAL DEALER AND WAS TOLD I WAS 80TH ON THEIR WAITING LIST. I CALLED IN MAY AND WAS TOLD THEY WOULD GET TO ME SOMETIME IN JULY!! TODAY IS AUGUST 1 AND MY RECALL IS STILL NOT FIXED. THEY BLAME THE JEEP CORP FOR NOT PROVIDING ENOUGH PARTS TO FIX ALL THE PROBLEMS. *JB

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THERE IS A RECALL FOR THE LOWER BALL JOINT (NHTSA CAMPAIGN#06V288000). THE DEALER STATED THAT THEY RECEIVED THREE PARTS PER MONTH AND WOULD BE UNABLE TO SAY HOW IT WOULD TAKE TO PERFORM RECALL WORK. THE CURRENT MILEAGE WAS 58,000. THERE HAD BEEN NO FAILURE TO DATE.

'03 JEEP LIBERTY UPPER LEFT HAND BALL JOINT FAILED AND SEPARATED WHILE THE VEHICLE WAS IN MOTION AT LOW SPEED IN A TURN. THE UPPER CONTROL LEFT FRONT CONTROL ARM WAS REPLACED. *JB

'03 JEEP LIBERTY - LEFT LOWER FRONT BALL JOINT FAILED AND SEPARATED WHILE THE VEHICLE WAS IN MOTION AT LOW SPEED DURING A TURN (LEFT UPPER BALL JOINT FAILED PREVIOUSLY REF. COMPLAINT CONFIRMATION #1019828). LOWER BALL JOINTS WERE REPLACED TWICE BEFORE UNDER RECALL #C36. THE SERVICE DEALER REPLACED THE BOTH THE RIGHT AND LEFT LOWER CONTROL ARM BALL JOINTS UNDER RECALL #F23, ALONG WITH THE AXLE HALF SHAFT, AXLE DRIVE SHAFT SEAL, AXLE SHAFT SEAL HOUSING, TIRE AND WHEEL. *JB

I SIMPLY CANNOT GET MY JEEP DEALERSHIP TO REPLACE MY RECALLED BALL JOINT ASSEMBLY. I'VE BEEN WAITING 7 MONTHS AND HAVE RECIEVED NOTHING BUT A SONG AND DANCE.

NEVER RECEIVED A RECALL NOTICE FOR ANYTHING ABOUT THE JEEP NOW. WHILE DRIVING THE FRONT LEFT WHEEL FEEL OFF THE BALL JOINT SNAPPED. *AK

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING 35 MPH, THE CONTACT APPLIED THE BRAKES AND THEY LOCKED. AS A RESULT, THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE. THE ROAD CONDITIONS WERE WET. THE FRONT AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED BRUISING ON THE RIGHT SHOULDER AND A CUT ON THE NECK FROM THE SEAT BELT. THE PASSENGER SUFFERED SORENESS. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGES WERE 40,000.

2003 JEEP LIBERTY PURCHASED IN 2002 HAS HAD PROBLEM SINCE PURCHASE. THE VEHICLE ACTS LIKE IT IS IN 4-W DRIVE WHEN IT ISN'T. WHEN ATTEMPTING TO MAKE EVEN GENTLE TURNS THERE ARE LOUD CRACKING SOUNDS AND GRINDING NOISES. THIS DOES NOT HAPPEN ALL OF THE TIME AND WILL GO MANY MONTHS WITHOUT THE PROBLEM. THERE HAVE BEEN MULTIPLE WITNESSES TO THE NOISE AND THE HOPPING OF THE CAR WHEN ATTEMPTING TO MAKE THE TURNS. HOPPING IS MOST EVIDENT WHEN ATTEMPTING TO PULL INTO A PARKING SPOT EVEN WHEN MAKING A WIDE TURN TO AVOID A HARD/TIGHT TURN INTO THE SPACE. THE NOISE AND HOPPING AGAIN OCCUR WHEN TRYING TO PULL OUT OF THE PARKING SPACE. THIS HAPPENS IN 4-W DRIVE AS WELL AS WHEN OUT OF 4-W DRIVE. I HAVE REPORTED THIS TO THE DEALER WHO DOES NOT RECORD MY COMPLAINT BUT ONLY STATES THAT I CAN PAY FOR A CHECK OF THE TRANSMISSION IF I WANT. THEY STATED THAT IT WAS COMMON FOR JEEP LIBERTY VEHICLES TO HOP AND MAKE THIS NOISE WHEN IN 4-W DRIVE. NOW THAT MY CAR IS OUT OF WARRANTY IT HAS GOTTEN WORSE AND THE PROBLEM WAS NEVER FIXED. PLEASE INVESTIGATE THIS PROBLEM BEFORE SOMEONE IS KILLED. I LOST A SON LAST YEAR. I CANNOT AFFORD TO HAVE MY TRANSMISSION, TRANSFER CASE, ETC. REPAIRED BECAUSE I AM STRUGGLING FINANCIALLY. JUST RECENTLY THE LIGHT HAS STAYED ON STATING I AM IN PART-TIME 4-W EVEN THOUGH I AM NOT. THE PERFORM SERVICE LIGHT HAS STAYED ON EVER SINCE THE VERY FIRST SERVICE ON MY VEHICLE IN 2002. THE DEALER DOES NOT FIX ANYTHING. DURING ONE SERVICE THE VEHICLE BOLTS WERE LEFT OFF AND I WAS TOLD T

IN JULY 2005 I HAD AN ACCIDENT WITH MY 2003 JEEP LIBERTY IT CAUSED ABOUT 8,000 DAMAGE TO THE FRONT OF MY JEEP AND THE AIR BAGS DID NOT DEPLOY I CHECKED THE WEB SITE CAR STATS.COM AND THERE ARE A LOT OF THE SAME ACCIDENTS ON THIS SITE FOR THE JEEP AND THE AIRBAGS DID NOT DEPLOY CHRYSLER SAID IT IS NOT THEIR FAULT. *TR

WHILE DRIVING AT LOW SPEED THE FRONT RIGHT BALL JOINT OF 2003 JEEP LIBERTY FAILED CAUSING THE TIRE TO FALL ONTO ITS SIDE. MINIMAL DAMAGE TO THE CAR AS I WAS JUST BEGINNING TO DRIVE AWAY FROM MY HOUSE. *TR

OUR 2003 JEEP LIBERTY FAILED THE STATE EMISSIONS TEST IN APRIL OF THIS YEAR. AT THIS POINT THE "ENGINE INDICATOR LIGHT WAS ON. WE WERE TOLD ONE CYLINDER WAS MISFIRING. WE TOOK IT TO BERTERA IN WESTFIELD FOR SERVICE. THEY RAN A DIAGNOSTIC AND ALSO SAID ONE CYLINDER WAS MISFIRING. THEY ALSO RECOMMENDED A TUNE-UP. TOTAL REPAIRS WERE $369. THEY ALSO RECOMMENDED "A GOOD RUN OF 150 MILES TO CLEAN OUT THE CARBON BUILD UP FROM THE MISS FIRING BEFORE GETTING IT INSPECTED AGAIN. WITHIN 3 WEEKS THE ENGINE LIGHT WAS BACK ON. THE CAR WAS RETURNED FOR ADDITIONAL SERVICE MAY 21, 2007. FINAL DIAGNOSIS TOOK UNTIL MAY 24. PROBLEM WAS CYLINDER 1 VALVE BURNT AND CRACKED. THE FINAL COST TO REPLACE THE HEADS ON THIS ENGINE WAS $3395.95. THIS DOES NOT INCLUDE THE $369 FOR THE TUNE-UP ON A BAD ENGINE. WHEN WE ASKED FOR SOME FINANCIAL CONSIDERATION FOR THE TUNE-UP I RECEIVED A LECTURE ON AUTO REPAIR IS NOT AN EXACT SCIENCE. IN CLOSING, WE KEEP OUR VEHICLES FOR 10 YEARS, AND GET 140,000-160,000 MILES, THEREFORE WE TAKE CARE OF OUR VEHICLES WITH THE EXPECTATION THAT MECHANICAL VIGILANCE ON OUR PART WILL GUARANTEE THEY'RE LONGEVITY. THIS JEEP HAS 74,700 MOSTLY HIGHWAY MILES AND A RUINED ENGINE. TO US THIS IS A SERIOUS FAILURE IN QUALITY.

I RECEIVED A RECALL NOTICE FOR MY 2003 JEEP LIBERTY (SAFETY RECALL F23) LATE LAST YEAR AND CALLED THE NEAREST DEALER IN FLEMINGTON IN DECEMBER 2006 TO SCHEDULE AN APPOINTMENT TO HAVE IT REPAIRED. THEY ADVISED THAT THERE WAS A WAITING LIST AS THEY ONLY RECEIVED A FEW KITS PER WEEK AND THAT THEY WOULD CALL WHEN THEY COULD SCHEDULE AN APPOINTMENT FOR ME. IT IS NOW MAY 20TH AND STILL NO PHONE CALL. ALTHOUGH THE DEFECT FROM THE RECALL NOTICE SEEM SERIOUS, I SUPPOSE IT MUST NOT BE SINCE IT'S ALMOST 6 MONTHS LATER AND THEY STILL HAVE NOT CALLED. I WILL BE CALLING THE FLEMINGTON JEEP DEALER AGAIN THIS WEEK TO CHECK THE STATUS AND IF THEY CANNOT HELP, I WILL CALL ANOTHER DEALER TO SEE IF THIS IS SOMETHING THEY WILL BE ABLE TO ADDRESS. *TR

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE#06V288000: SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT IN FEBRUARY. THE MECHANIC STATED THAT THERE WAS DAMAGE TO THE TIE ROD AND STEERING KNUCKLE. THE DEALER STATED THAT THEY WOULD REPAIR THE VEHICLE AT NO CHARGE; HOWEVER, THEY ADVISED HER AT THE APPOINTMENT THAT SHE WAS RESPONSIBLE FOR PAYING $600 TO REPAIR IT. THE DEALER ALSO STATED THAT THE RECALL REPAIRS ARE ONLY RELATED TO THE LOWER BALL JOINTS. THE FAILURE MILEAGE WAS 77,000 AND THE CURRENT MILEAGE WAS 77,310. THE DEALER STATED REPLACED LEFT OUTER TIE ROD, LEFT KNUCKLE, WHEEL SPEED SENSOR, AND FIXED HUB ASSEMBLY. THE CONSUMER PROVIDED INVOICES OF REPAIRS FOR VEHICLE. UPDATED 07/05/07 *TR

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT HIS VEHICLE HAS A SAFETY RECALL ON THE UPPER AND LOWER BALL JOINTS AND HE HAS BEEN TRYING TO GET THE RECALL REPAIR DONE SINCE DECEMBER OF 2006. IN DECEMBER OF 2006, THE VEHICLE WAS INVOLVED IN A CRASH WHILE TRAVELING 35 MPH. THE VEHICLE SPUN OUT AND CRASHED INTO ANOTHER VEHICLE WHILE MAKING A LEFT TURN ON A WET ROAD. A POLICE REPORT WAS FILED AND THE CONTACT HAS REPORTS AND RECEIPTS OF THE WORK PERFORMED ON THE VEHICLE. THE CURRENT MILEAGE IS 45,000 AND FAILURE MILEAGE WAS 43,080.

2003 JEEP LIBERTY WITH DEFECTED AIRBAGS CUSTOMER STATES THAT SHE WAS IN ACCIDENT AND THE AIRBAGS DIDN'T DEPLOY**CC *TR

2003 JEEP LIBERTY CUSTOMER STATES THAT IT HAS BEEN MONTHS REGARDING THE RECALL ON THE LOWER BALL JOINT AND HER CAR IS STILL NOT FIXED**CC *TR

CHAMPION CHRYSLER-JEEP INC SAFETY RECALL F23 CUSTOMER IS VERY UPSET THAT AFTER GETTING RECALL FIXED THAT SHE HAD TO PAY OUT OF POCKET FOR THE UPPER BALL JOINTS**CC THE DEALER STATED THE REAR RIGHT SEATBELT DOES NOT LATCH AND THE LEFT RIGHT POWER WINDOW DOES NOT WORK. THE CONSUMER HAS PROVIDED THE INVOICES FOR REPAIR. UPDATE *TR

I HAD A SAFETY RECALL FROM DAIMLERCHRYSLER (SAFETY RECALL F23 - LOWER BALL JOINTS). I KEEP TRYING TO GET MY CAR SERVICED FROM LARRY H. MILLER CHRYSLER JEEP DODGE (801-553-5550), BUT EACH TIME I GET A SHORT ANSWER THAT THEY DON'T HAVE THE PARTS AND WILL CALL ME BACK. I STARTED THIS PROCESS IN FEBRUARY. THANKS, BRANDON *TR