2003 Jeep Liberty complaints

THERE WASN'T AN INCIDENT/FAILURE IN THIS CASE, HOWEVER I AM HOPING TO PREVENT ONE FROM OCCURRING. OVER 950 PEOPLE HAVE THE SAME PART (A POWER STEERING HOSE) ON BACK ORDER. IF THAT MANY PEOPLE HAVE HAD TO ORDER THIS PART, ISN'T IT DEFECTIVE? MEANWHILE, WELL OVER 900 OF US CONTINUE TO DRIVE A JEEP IN WHICH THE STEERING CAN GO OUT AT ANY MOMENT, CAUSING HOW MANY POTENTIAL INJURIES AND DEATHS? I THINK THIS SHOULD BE LOOKED INTO-IT IS DEFINITELY A SAFETY HAZARD. *TR

ON SEVERAL OCCASIONS MY CAR HAS STALLED. PRIOR TO IT STALLING IT WOULD HAVE POWER SURGES, BACKFIRE, THE RPM NEEDLE WOULD GO CRAZY, AND THEN JUST SHUT OFF LOOSING ALL POWER TO BRAKES AND STEERING. STALLING WOULD OCCUR MOSTLY AT LOWER RATES OF SPEEDS (UNDER 50MPH). IT WOULDN'T TURNOVER IMMEDIATELY. I WOULD HAVE TO WAIT 20 TO 25 SECONDS EACH TIME AND THEN IT WOULD START, ALMOST AS IF THE SYSTEM RESETS ITSELF. IT'S PRETTY SCARY WHEN YOU HAVE TO YOUNG CHILDREN AND YOUR ON A FREEWAY AND YOUR CAR ALL OF A SUDDEN STALLS. THE SECOND PROBLEM I'M HAVING IS A VERY LOUD NOISE COMING FROM THE REAR END. I POINTED MY SIDE MIRROR DOWN TOWARDS MY BACKTIRE. I WATCHED AS THE REAREND MADE A LOAD CLUNCKING NOISE AND IT WAS AS IF THE BACK TIRE WAS BEING PUSHED OUTWARDS. THE THIRD PROBLEM IS MY PASSENGER SIDE REAR WINDOW JUST DROPPED INTO THE DOOR. THE MOTOR STILL WORKS I CAN HEAR IT. AND LAST BUT NO LEAST MY LEFT TURN SIGNAL BLINKS EXTREMELY FAST AND THEN SOMETIMES IT DOESN'T. MY CAR IS CURRENTLY AT THE JEEP DEALERSHIP. I THINK IT'S KIND OF FUNNY THAT THE GUY WANTS TO CHARGE ME $200 TO INVESTIGATE THE PROBLEMS I'M HAVING TO FIND OUT WHAT IT IS. THANKS TO EVERYONE'S COMPLAINTS I CAN CALL HIM AND TELL HIM THE PROBLEMS, AS IF HE DIDN'T ALREADY KNOW. GOODLUCK TO EVERYONE. *TR

IGNITION LOCKS UP. KEY SOMETIMES WON'T TURN, SOMETIMES WILL, BUT CAR WILL NOT START. KEY SOMETIMES WON'T GO ALL THE WAY INTO THE IGNITION SLOT. ALL FUSES ARE FINE, POWER ON VEHICLE IS FINE. STARTER GOOD, EVERYTHING ELSE CHECKED OUT. STEERING WHEEL WILL NOT LOCK. CAR WILL NOT START. WELL-MAINTAINED, 2003 JEEP LIBERTY WITH 80,000 MILES ON IT. *TR

START WITH A NOISE WHEN I PUSH BRAKES AND AFTER TWO WEEKS THE LEFT BALL JOINT SNAP AND LEFT SIDE WAS WRECK (PAINT, BUMPER) NOW I'M AFRAID THIS THING HAPPEN WITH RIGHT BALL JOINT. *TR

I ALSO HAVE A 2003 JEEP LIBERTY AND I HAVE HAD TO REPLACE MY DRIVER SIDE REAR PASSENGER WINDOW REGULATOR 3 TIMES. IT IS MADE OUT OF CHEAP PLASTIC. THE MOTOR STILL WORKS BUT THE PLASTIC PIECE JUST WEARS TO NOTHING IF YOU USE THE WINDOW. THE REPLACEMENT IS A ONE UNIT SYSTEM AND IT NEEDS TO BE MADE STRONGER. *TR

I HAVE 2003 JEEP LIBERTY AND THE PASSENGER SIDE WINDOW MOTOR HAS WENT OUT. I SEARCHED THE INTERNET AND FOUND ALOT OF OTHER PEOPLE HAS HAD THE SAME PROBLEM. WHEN I REMOVE THE MOTOR IT WAS MADE OF CHEAP PLASTIC I CAN NOT BELIEVE THEY DID THIS KNOWING THAT IT WOULD BREAK SO EASY. *TR

UPPER BALL JOINTS WORN TO THE POINT THE VEHICLE WAS CONSIDERED UNSAFE BY JEEP DEALERSHIP. *TR

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. APPROXIMATELY TWO MONTHS AFTER PURCHASING THE VEHICLE, THE CONTACT HEARD A NOISE IN THE FRONT END OF THE VEHICLE. SHE TOOK THE VEHICLE BACK TO THE DEALER AND WAS INFORMED THAT THE BALL JOINTS WERE THE CAUSE OF THE FAILURE. SHE WAS UNSURE IF IT WAS THE UPPER OR LOWER JOINTS THAT NEEDED REPAIR. THE DEALER REPAIRED THE VEHICLE FOR FREE IN JULY OF 2006. IN JANUARY OF 2007, THE CONTACT RECEIVED A RECALL NOTICE FOR THE BALL JOINTS AND THE DEALER STATED THAT THE ISSUE WAS PREVIOUSLY REPAIRED. THREE DAYS AGO, WHILE MAKING A RIGHT TURN, THE CONTACT COULD NOT MOVE THE VEHICLE. SHE EXITED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER'S SIDE WHEEL WAS TILTED OUTWARDS. THE VEHICLE WAS TOWED TO ANOTHER DEALER AND THEY STATED THAT THE UPPER BALL JOINTS NEEDED TO BE REPAIRED. THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE VEHICLE IS STILL AT THE DEALER. THE FAILURE MILEAGE WAS 60,000.

RIGHT FRONT UPPER BALL JOINT GETTING CLOSE TO SEPARATION. *TR

I HAVE HAD TO FIX MY REAR WINDOW REGULATORS 4 TIMES AND IT IS BROKE AGAIN. THEY ARE MADE SO CHEAP, THERE IS A PLASTIC PIECE IN IT THAT KEEPS BREAKING, THE MOTOR STILL WORKS BUT DUE TO THE PLASTIC PIECE YOU HAVE TO REPLACE THE WHOLE THING. IT HAS BECOME VERY EXPENSIVE. NOW I HAVE MY WINDOW STOPPED FROM OPENING. IT FELL AND NO ONE IS EVER IN THE BACK SEAT. *TR

THE BLOWER SWITCH ON THE DASH FOR HEAT ,DEFROST,AIR, ETC. FAILED AND ONLY WORKS ON THE HIGHEST SETTING. THIS IS ODD BECAUSE, THREE DIFFERENT MODELS OF CHRYSLER IN MY FAMILY THIS ALL HAPPEN TO. JEEP, LIBERTY, JEEP, WRANGLER, AND DODGE, CARAVAN. I WOULD SAY THIS IS A ISSUE BUT NO ANSWERS FROM CHRYSLER. *TR

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING 10 MPH IN REVERSE, THE CONTACT HEARD A LOUD NOISE AND THEN THE FRONT PASSENGER TIRE COLLAPSED. THE DEALER STATED THAT THE UPPER BALL JOINTS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO THE LOCAL REPAIR SHOP AND THE UPPER BALL JOINTS ARE CURRENTLY BEING REPAIRED. THE MANUFACTURER WOULD NOT ASSUME FINANCIAL RESPONSIBILITY FOR THE REPAIR BECAUSE THERE WERE NO RECALLS AVAILABLE. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 57,000.

REAR WINDOW REGULATOR HAD TO BE REPLACED TWICE. THE REPAIR FACILITY NO LONGER WILL REPAIR/REPLACE THE REGULATOR, SINCE THE DEALER NO LONGER WILL ACCEPT RESPONSIBILITY AND REFUSES TO WARRANTY THE REGULATOR. THE REGULATOR OBVIOUSLY IS A MANUFACTURE DEFECT, BUT CHRSYLER/JEEP IS NOT BEING HELD RESPONSIBLE, THEREFORE CONTINUES TO CHARGE THE CONSUMER FOR NEW REPLACEMENTS. THE FIRST REPLACEMENT WAS IN 2006, THE SECOND IN 2007, AND IS CURRENTLY HELD IN PLACE BY WIRE. I CANNOT AFFORD TO CONTINUE REPLACING A DEFECTIVE PART. *TR

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING 25 TO 30 MPH, THE VEHICLE VEERED TO THE LEFT. THE BALL JOINTS FAILED AND CAUSED THE TIRES TO FLATTEN. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. HE FILED AN INCIDENT REPORT WITH CHRYSLER. HE HAS PICTURES OF THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 46,000.

2003 JEEP LIBERTY (FREEDOM EDITION) POWER TRAIN CONTROL MODULE HAS FAILED TWICE FIRST TIME - JUNE 2007 IT WAS REPLACED BY THE DEALER NOVEMBER 2008 IT NEEDS TO BE REPLACED AGAIN. IT IS NOT COVERED BY THE MANUFACTURERS WARRANTY AND THE WARRANTY ON THE PART WAS UP JUNE 2008. SHOULD THIS HAVE TO BE REPLACED TWICE IN A YEAR AND A HALF? *TR

UPPER BALL JOINT BROKE WHILE PULLING INTO MY DRIVE WAY. HAD IT BROKE ONLY MINUTES EARLIER IT WOULD HAVE LEAD TO A SERIOUS ACCIDENT. *TR

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. WHEN THE CONTACT TOOK THE VEHICLE TO AN AUTO SHOP FOR ROUTINE MAINTENANCE, HE WAS INFORMED THAT THE RUBBER BOOTS ON THE UPPER CONTROL ARM BALL JOINTS WERE SEVERELY TORN AND NEEDED TO BE REPLACED. THE DEALER RECOMMENDED THAT THE BALL JOINTS BE REPLACED. THEY ALSO STATED RECENTLY THAT THE PART WAS ON NATIONAL BACK ORDER AND COULD NOT ADVISE HIM OF THE DATE OF AVAILABILITY. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 34,600.

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT HIS VEHICLE SMELLED LIKE GASOLINE AND THE CHECK ENGINE LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE HAS BEEN TAKEN TO A DEALER APPROXIMATELY THREE TIMES. THE DEALER STATED THAT THE VEHICLE HAD A SYSTEM LEAK AND THEY REPLACED THE PUMP SEAL AND LOCK. THE CURRENT MILEAGE WAS 73,695 AND FAILURE MILEAGE WAS 95. UPDATED 11/07/08 *BF UPDATED 11/07/08. *JB

2003 JEEP LIBERTY COMPLAINT: VISIBILITY:POWER WINDOWS AND CONTROLS DETAILS: ON THREE SEPARATE OCCASIONS THE REAR WINDOWS OF MY JEEP LIBERTY HAVE FALLEN INTO THE DOOR PANEL AND BECOME INOPERABLE. NO WARRANTY. HAD TO PAY OVER $300 TO DEALERSHIP FOR EACH OCCURRENCE TO FIX WINDOWS! *TR

WHILE DRIVING SLOWLY ACROSS A BRIDGE, MY UPPER BALL JOINT DISCONNECTED CAUSING THE PASSENGER SIDE FRONT TIRE TO FALL OFF. NO APPARENT WARNING THAT VEHICLE WAS IN NEED OF REPAIR. NO ONE WAS INJURED. HAD VEHICLE TOWED AND CONTROL ARM: UPPER BALL JOINT REPLACED. THE LOWER BALL JOINTS WERE REPLACED ON 12/29/2006 DUE TO THE RECALL IN 06' OF THE LOWER BALL JOINTS -- IT APPEARS THE UPPER BALL JOINTS HAVE THE SAME ISSUE. MY CONCERN NOW IS WHEN WILL THE OTHER SIDE GO BAD? HOPEFULLY I WON'T BE TRAVELING AT A HIGH RATE OF SPEED WHEN THE OTHER SIDE GOES, BECAUSE I FEAR THE OUTCOME. IT ONLY HAD 61,000 MILES AT THE TIME -- CAN I ASSUME THE SIDE THAT WAS REPAIRED IS SAFE TO DRIVE ANOTHER 61,000. IT'S NOT WORTH PUTTING MY LIFE AND/OR OTHERS IN DANGER. HOW CAN CHRYSLER ASSURE ME THAT IT IS SAFE? I FEEL THIS IS A DANGEROUS AND PREMATURE FAILURE OF THIS PART AND SHOULD BE COVERED BY CHRYSLER, JUST FOR SAFETY ALONE. *TR

ON THREE SEPARATE OCCASIONS ONE OF THE REAR WINDOWS ON MY JEEP LIBERTY HAS FALLEN INTO THE DOOR PANEL AND BECOME INOPERABLE. THE FIRST TWO TIMES REQUIRED THE REPLACEMENT OF A WINDOW REGULATOR. THE THIRD INSTANCE HAPPENED TODAY AND I'M SURE WILL REQUIRE THE SAME SOLUTION. *TR

PREMATURE RUST THROUGH ON WINDOW FRAME AROUND REAR HATCH GLASS. MOST LIKELY CAUSED BY WATER LEAKING THROUGH THE REAR UPPER BRAKE LIGHT. *TR

2003 JEEP LIBERTY - LOWER BALL JOINTS REPLACED ON RECALL NOTICE NOW I HAVE BEEN ADVISED THAT THE UPPER BALL JOINT NEEDS REPLACING. I HAVE READ THAT THIS IS A KNOWN PROBLEM BUT NO RECALL HAS BEEN IMPLEMENTED YET. *TR

TRANSMISSION HESITATES / LURCHES RANDOMLY. CAR STALLS OUT, INCREASINGLY FREQUENTLY DESPITE REPAIRS. WHEN ENGINE CUTS OUT, LOSE ALL POWER STEERING BRAKES ETC - SO FAR ONLY AT LOW SPEEDS BUT PROGRESSIVELY WORSE - SEEMS VERY SIMILAR TO JEEP COMMANDER RECALL AT HIGHER SPEEDS. RPM NEEDLE GOES WILD AFTER ENGINE CUTS OUT. CAN RESTART AND LIMP A FEW MILES, THEN NEED TOW - 2X TOWED IN 1 WEEK, 3X TOWED IN 2 MONTHS, AND 4 TRIPS TO SHOP WITHOUT RESULTS. CAR CURRENTLY STUCK UPSTATE NY WHERE I WAS TRYING TO VACATION -AND CHRYSLER/JEEP NOT SO COOPERATIVE. THERE'S PLENTY EVIDENCE OF STALLING PROBLEMS ON INTERNET FOR 4-5 YEARS - SEE EDMUNDS. THEORIES: DECELERATION / RPMS BELOW 1000 MAKE ENGINE CUT OUT. SOLENOID IS PULLING BATTERY AMPS =12 AND CAUSING HAVOC IN IGNITION SYSTEM, SHORT-CIRCUITING SENSORS. THERMAL COMPUTER MODULE DAMAGE. COMPUTER SCANS FOR DIAGNOSTIC CODES DEFINITELY NOT RELIABLE. BY RELYING ONLY ON COMPUTER MODULE FOR DIAGNOSIS, DEALERS ARE ONLY MAKING THE PROBLEM WORSE BECAUSE THEY ARE SENDING CARS BACK OUT WITHOUT FIXING ROOT PROBLEM, CAUSING MORE DAMAGE. I HAD WHEEL SENSOR FOUND CORRODED 6/3, CRANK SENSOR FAIL 8/6 AND CAM SENSOR FAILED 8/10. SENSORS DON'T FAIL SEQUENTIALLY NOR SO FAST. SOMETHING IS CAUSING SENSORS TO FAIL. AND WHILE SENSORS NOT WORKING THEY ARE CAUSING DAMAGE OF THEIR OWN...COMPUTER, IGNITION COILS (ALL 6 NEEDED REPAIR IN 1 CASE WHERE BURNED OUT). WHO KNOWS IF THE SPARK PLUGS, FUEL PUMPS, INJECTION CLEANS, AND THROTTLE BODY CLEANS WORK OR NOT. (SOME SAY TB CLE

WE BOUGHT THIS TRUCK AND 3 DAYS LATER THE SPEED SENSOR WENT OUT IN IT. IT WAS STILL UNDER WARRANTY SO WE TOOK IT TO THE DEALER AND THEY FIXED IT. ABOUT 7 MONTHS LATER THE SAME THING WENT OUT. I HAVE HAD THIS TRUCK FOR ABOUT 3 YEARS AND WE HAVE PUT 4 SPEED SENSORS IN IT. *TR

OUR 2003 JEEP LIBERTY HAS A DEFECT THAT HAS A TSB ON IT. IT WAS SUPPOSED TO HAVE BEEN REPAIRED BY A DEALER IN MAY 2004. IN CHRYSLERS NOTIFICATION TO CUSTOMERS, THEY CLAIM THAT THE REAR FLIP UP WINDOW MAY OPEN IF WATER GETS INTO THE SWITCH, ONLY IF VEHICLE IS UN-LOCKED. THAT UN-LOCKED STATEMENT IS FALSE AND WE HAVE HAD IT HAPPEN 2 OR 3 TIMES WITH VEHICLE LOCKED. THIS IS A SAFETY ISSUE AS IT WOULD ALLOW A PERSON TO ENTER THE VEHICLE THROUGH THE REAR LIFT GLASS, UNKNOWN TO THE OPERATOR AND WOULD EXPOSE THE OPERATOR TO THEFT AND ASSAULT. CHRYSLER OUTRIGHT LIED ABOUT THE UNLOCKED CONDITION AS THE LOCK IS POWERED AT ALL TIMES AND ONLY NEEDS TO BE GROUNDED TO OPERATE. *TR

MAKING A LEFT TURN THE UPPER BALL JOINT SEPARATED STRANDING VEHICLE IN THE ROADWAY UNTIL TOW TRUCK ARRIVED, UPPER BALL JOINT WAS REPLACED WITH OEM PART BY A LOCAL DEALER ALONG WITH CONTROL ARM WHICH HAD BEEN DAMAGED. THE SAME BALL JOINT SHOWS SIGNS OF WEAR NOT ALLOWING PROPER FRONT END ALIGNMENT ALSO PA STATE CERTIFIED INSPECTION GARAGE STATED VEHICLE WOULDN'T PASS YEARLY INSPECTION AT GIVEN STATE AND IS UNSAFE TO DRIVE. BALL JOINT WAS REPLACED APPROXIMATELY 17 MONTHS AGO WITH 17000 MILE ADDED TO VEHICLE. *TR

THREE TIMES IN THE PAST YEAR AS I AM COMING TO A STOP, THE JEEP'S ENGINE STARTED RACING, ONLY BY SHIFTING INTO NEUTRAL DID I STOP BEFORE HITTING THE CAR IN FRONT. I NEEDED TO SHUT THE ENGINE OFF, BECAUSE THE ENGINE WAS ROARING. *TR

I HAVE AN '03 JEEP LIBERTY AND 2 YEARS AFTER WE BOUGHT IT, WE STARTED HAVING TROUBLE WITH THE IGNITION CYLINDER. IT STARTED TO FREEZE UP AND WOULD NOT TURN SOME TIMES,UNTIL IT GOT TO THE PLACE IT WOULD NOT TURN AT ALL. SO WE TOOK IT TO DADE JEEP CHRYSLER IN SOUTH MIAMI,FL..AND SO THEY REPLACE THE IGNITION CYLINDER AND TUNBLERS [SUPPOSEDLY]. AND THAT WAS IN '05 AND HERE WE ARE IN '08, AND WE'RE HAVING THE SAME IDENTICAL PROBLEM AGAIN. AND THEIR TELLING ME I HAVE TO BUY ANOTHER IGNITION. THE JEEP IS JUST 5YRS. OLD. I CAN REMEMBER WHEN SOMETHING LIKE THAT WOULD LAST THE LIFE OF THE VEHICLE. *TR

REAR WINDOW REGULATORS FAIL...EVEN AFTER REPLACEMENT. 1ST INCIDENT NOTED BELOW. HAS HAPPENED 2 MORE TIMES SINCE THEN. *TR

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD NOISES COMING FROM THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE FAILURE BEGAN IN APRIL OF 2008 AND OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO TWO MECHANICS AND THEY STATED THAT THERE WERE NO FAILURES. APPROXIMATELY TWO MONTHS LATER WHILE DRIVING, THE DRIVER'S SIDE UPPER BALL JOINT FAILED. THE LOWER BALL JOINTS WERE REPLACED A FEW YEARS AGO. THE CURRENT MILEAGE WAS 104,000 AND FAILURE MILEAGE WAS 102,000.

I HAVE A 2003 JEEP LIBERTY SPORT. IN 5/06 I TOOK MY CAR TO AN INDEPENDENT BRAKE REPAIR GARAGE ( S & K MUFFLER BRAKES)SINCE MY CAR WAS MAKING A TERRIBLE NOISE ON BACKING UP. THIS SHOP SAID THAT I NEEDED A TOTAL REHAUL OF MY BRAKES AS THEY WERE FROZEN IN THE BACK DRIVERS SIDE. THEY TOLD ME THAT THEY WOULD NOT FIX MY CAR THAT I ONLY HAD 24,000 MILES ON IT AND THE DEALER SHOULD FIX IT AS IT WAS A DEFECT AND THEY SENT ME BACK TO THE DEALER (EVEN THOUGH I WAS OUT OF WARRANTY). I GAVE MONICATTI CHRYSLER THE PAPER (ESTIMATE) THEY GAVE ME AND I PAID FOR A BRAKE JOB $165.00 BUT THEY DID NOT FIX EVERYTHING THAT THE INDEPENDENT SHOP SAID THEY SHOULD. LATER CHRYSLER LLC PAID ME BACK THE $165.00 WHEN I FILED A COMPLAINT. ON 6-19-08 WITH ONLY 15,000 MORE MILES ON THE CAR I WENT TO GET NEW TIRES AT BELLE TIRE. THEY SHOWED ME THAT ON MY REAR BRAKE I HAD 80-90% ON THE PASSENGER SIDE AND ONLY ABOUT 2% ON THE REAR DRIVERS SIDE. THEY TOLD ME THAT THE BRAKE WAS STILL SEIZED UP ON THE REAR LEFT BRAKE AND THAT IT WAS ALMOST 100% WORN AND THAT THE CALIPER COULD COME OUT AND I WOULD LOSE ALL OF MY BRAKE FLUID. THEY TOLD ME I DID NOT HAVE TO HAVE IT FIXED THERE BUT I SHOULD NOT BE DRIVING THE CAR. I PARKED IT AND HAD IT FIXED THERE THE NEXT DAY. THERE IS SOMETHING WRONG IN THE MANUFACTURING OF THE REAR BRAKES AND I AM REPORTING IT TO YOU AS I DO NOT WANT ANYONE KILLED WHEN THEY LOSE ALL OF THEIR BRAKES. I CALLED JEEP AND WAS TOLD THERE WERE NO RECALLS FOR THE BRAKES OR SILENT RECALLS FOR THE BRAKES (6-

ON JUNE 19, 2008 I WAS DRIVING ON A MAJOR HIGHWAY WHEN THE VEHICLE STARTED TO MAKE A LOUD NOISE FROM THE REAR AND 10-15 MINUTES LATER I HEARD A LOUD THUMP AND THE CAR STOPPED, I HAD TO ROLL TO A STOP AN THE SIDE OF THE HWY...WHEN I LOOKED UNDER THE CAR THE REAR AXLE HAD FALLEN. THE JEEP HAS HAD A REAR NOISE FOR SOMETIME NOW. I TOOK IT IN AND WAS TOLD THAT THE REAR AXLE NEEDED OIL IT WAS COMPLETELY DRIED UP AND THE METAL HAS BEEN GRINDING WHICH IS WHY THE NOISE WAS THERE. I ASKED WHY WAS THERE NO OIL AND EVERYONE LOOKED SURPRISED AND DID NOT HAVE AN ANSWER. NEVER HEARD OF THAT, I WAS TOLD THAT METAL PARTICLES WHERE IN THE OIL PAN AND THAT THE NOISE WILL CONTINUE BUT THAT THERE WAS NO DANGER. MONTHS LATER I TOOK THE CAR BACK TO HAVE THAT SAME REAR AXLE OIL CHANGED AND WAS TOLD THAT I DO NOT NEED TO DO THAT AGAIN. NOW 6 MONTHS LATER THE CARS AXLE FALLS OUT. WHAT IS UP WITH THAT. I HAVE BEEN DRIVING FOR OVER 30 YEARS AND HAVE OWNED VARIES VEHICLE WHICH I HAVE DRIVEN OVER 230,000 MILES AND NEVER HAD THE OIL IN THE AXLES REPLACE. WHY DID THIS HAPPEN TO MY VEHICLE? WHAT CAN I DO? I AM 4 MONTHS SHY OF PAYING OFF THIS VEHICLE. WHAT A JOKE. *TR

MY REAR WINDOWS HAVE FALLEN 4 TIMES (2 TIMES EACH) SINCE I'VE OWNED THE VEHICLE. THE REGULATOR/MOTOR HAS FAILED EACH TIME. THE REGULATOR/MOTOR CAME DIRECTLY FROM JEEP EACH TIME. I'VE SPENT APPROXIMATELY $1300 TO FIX THESE FLAWS. *TR

EVENING NB ON I-15, SEMI IN THE WAY, 2003 JEEP LIBERTY 4X4, SWERVE TO LEFT TO AVOID TRUCK, BACK TO RIGHT TO AVOID CAR IN LANE, VEHICLE DOVE DOWN ON LEFT FRONT WHEEL AND WENT END OVER END, THEN 3 COMPLETE ROLLS SIDE TO SIDE. AFTER 45 MINUTES I WAS CUT OUT OF VEHICLE. VEHICLE WAS TOTALED. *TR

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT NOTICED FAILURE WITH THE FRONT SUSPENSION WHILE MAKING LEFT TURNS. WHEN HE DRIVES OVER A BUMP IN THE ROAD, IT SOUNDS AS IF SOMETHING IS LOOSE IN THE SUSPENSION. HE TOOK THE VEHICLE TO A LOCAL MECHANIC FOR AN OIL CHANGE AND ASKED IF THEY COULD EXAMINE THE FRONT SUSPENSION. THE MECHANIC INFORMED HIM THAT THE UPPER BALL JOINTS NEEDED TO BE REPLACED, AND ALSO INFORMED HIM OF THE TSB RELATED TO HIS VEHICLE'S UPPER BALL JOINTS. THE CONTACT CALLED THE DEALER TO INQUIRE ABOUT A RECALL RELATED TO THE UPPER BALL JOINTS AND WAS INFORMED THAT THERE WERE NO RECALLS. THE REPAIRS WOULD COST APPROXIMATELY $900. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 40,246. UPDATED 06/10/08. *LJ

WHILE DRIVING AT APPROXIMATELY 30/35 MILES AN HOUR, I HIT A DIP IN A ROAD ,MY FRONT PASSENGER TIRE WITH SWING ARM COLLAPSED OUTWARD. I HAVE A JEEP LIBERTY SPORT. *TR

FRONT AND BACK PARKING LIGHTS INSIDE BURNED (I THINK IT IS CALLED THE SOCKETS OR HOUSING) TRANSMISSION PLACE SAID THERE IS SOMETHING WRONG IN THE ENGINE OR TRANSMISSION, CHECK ENGINE LIGHT KEEPS COMING ON AND SOMETIMES THE TRANSMISSION SOUNDS TO LOUD, THEY CAN'T FIGURE OUT WHAT IT IS. THIS VEH. IS A FAMILY VEH. WE HAVE KIDS AND A GRANDCHILD. *TR

PARKING BRAKE FAILURE WHILE LOADING MY BOAT NEARLY COST MY SON AND MYSELF OUR LIVES. BACKED TRUCK AND TRAILER ONTO RAMP TO LOAD BOAT. NOTICED THE TRUCK SLIPPING ON THE RAMP AND SUDDENLY ROLLED OFF THE RAMP HITTING MY BOAT AND MY SON HAD TO CRAWL OUT THE DOOR AND SWIM FOR SAFETY. HE IS SIX YEARS OLD. VEHICLE WAS NOT RUNNING WITH THE TRANSMISSION IN GEAR AND THE PARKING BRAKE ENGAGED. *TR

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR THE LOWER BALL JOINTS. SHE TOOK HER VEHICLE TO THE DEALER FOR REPAIR AND WAS INFORMED THAT THE UPPER BALL JOINTS ALSO NEEDED TO BE REPLACED. SINCE ONLY THE LOWER BALL JOINTS WERE ON RECALL, THE DEALER WOULD NOT REPAIR THE UPPER BALL JOINTS. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 113,987.

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. A COUPLE OF WEEKS AFTER PURCHASING THE VEHICLE, THE CONTACT HEARD A SCREECHING NOISE COMING FROM THE FRONT PASSENGER SIDE TIRE. THE DEALER STATED THAT THERE WERE OTHER MATTERS THAT NEEDED TO BE TAKEN CARE OF FIRST. ON APRIL 18, 2008, WHILE MAKING A LEFT TURN AT 5 MPH, THE CONTACT HEARD A LOUD SCREECHING NOISE. THE FRONT DRIVER SIDE OF THE UNDERCARRIAGE FELL TO THE GROUND. THE FRONT DRIVER SIDE TIRE DETACHED AND WAS RESTING BESIDE THE VEHICLE, HANGING ON BY A THREAD. THE FRONT FENDER, BUMPER, AND WHEEL COVERING ALL DETACHED FROM THE VEHICLE AND WERE DAMAGED. THE VEHICLE IS CURRENTLY WITH A MECHANIC. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V460000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT); HOWEVER, SHE NEVER RECEIVED A SAFETY RECALL NOTICE. THE DEALER STATED THAT THE FRONT BALL JOINTS FAILED AND NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 78,000. UPDATED 05/19/08. *LJ UPDATED 05/19/08. *JB

MAKING A RIGHT-HAND TURN FROM WORK PARKING LOT THE FRONT RIGHT WHEEL CONTROL ARM SPLIT IN HALF CAUSING THE RIGHT WHEEL BUCKLE. CONTROL ARM, KNUCKLE SUSPENSION AND BALL JOINTS WERE REPLACED. CONTACTED CHRYSLER AT THE TIME AND TOLD THAT THERE WAS NO RECALL CONCERNING THOSE PARTS. MY MECHANIC THOUGHT THE PART MIGHT HAVE BEEN FAULTY. *TR

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE TURNING RIGHT OR LEFT AT ANY SPEED, THE CONTACT HEARD A POPPING SOUND COMING FROM THE FLOOR OF THE VEHICLE. THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS DIAGNOSED BY THE DEALER, BUT THE FAILURE STILL PERSISTS. THE CURRENT MILEAGE WAS 86,000 AND FAILURE MILEAGE WAS 75,000. UPDATED 05/07/08 *BF THE DEALER STATED THE UPPER BALL JOINT WAS BAD. THE LOWER BALL JOINTS HAD BEEN REPLACED 3 TIMES. UPDATED 05/07/08. *UB

MY DAUGHTER HAD BEEN DRIVING ON THE UPPER LEVEL (H.O.V LANE) OF THE 59TH ST. BRIDGE IN QUEENS NY AND LOST CONTROL OF THE VEHICLE AS SHE WAS TURNING UPWARD ON A VERY SHARP TURN, WHICH THEN LED TO HER COLLIDING HEAD FIRST WITH THE SIDEWALLS. *TR

WHILE DRIVING SLOWLY OUT OF MY DRIVEWAY, MY UPPER BALL JOINT DISCONNECTED CAUSING THE PASSENGER SIDE FRONT TIRE TO FALL OFF. I DID HAVE MY CHILDREN WITH ME HOWEVER NO ONE WAS INJURED. THE APPARENT RECALL IN 06 OF THE LOWER BALL JOINTS WAS UNKNOWN TO ME AT THE TIME. CHRYSLER DID REPLACE THE UPPER AND LOWER BALL JOINTS. I WAS CHARGED A $150. DEDUCTIBLE WHICH I FEEL IS VERY UNFAIR CONSIDERING THE INVESTIGATION REVOLVING AROUND THE UPPER BALL JOINTS AND OBVIOUS CONCERNS ABOUT THE LOWER BALL JOINTS. MY CONCERN NOW IS WHEN WILL IT HAPPEN AGAIN, IT ONLY HAD 50,000 MILES AT THE TIME AND CAN I ASSUME IT'S SAFE TO DRIVE ANOTHER 50,000. IT'S NOT WORTH PUTTING MY KIDS IN DANGER. HOW CAN CHRYSLER ASSURE ME THAT IT IS FIXED! *TR

I RECEIVED THE RECALL LETTER IN THE MAIL REGARDING THE BALL JOINTS AND I TOOK MY CAR TO LYNCH CHRYSLER IN CHICAGO FOR REPAIRS BACK IN 2003 OR 2004. I THOUGHT THAT TOOK CARE OF THE PROBLEM, BUT IN NOVEMBER OF 2007 I WAS PARKING MY JEEP LIBERTY AND WHEN I CUT THE WHEEL THE WHEEL JUST FELL OFF. I DIDN'T HAVE AN ACCIDENT OR INJURIES, BUT I DID HAVE TO REPORT THE INCIDENT TO MY INSURANCE COMPANY BECAUSE THE DAMAGES TO MY CAR WERE OVER $1,700. *TR

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACTS GRANDSON HEARD A LOUD BREAKING NOISE AND THE STEERING IMMEDIATELY LOCKED, CAUSING HIM TO LOSE CONTROL OF THE VEHICLE. THE REAR PASSENGER SIDE TIRE DETACHED FROM THE VEHICLE; HOWEVER, HE WAS ABLE TO AVOID A CRASH AND SUCCESSFULLY STOP THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL GARAGE. A POLICE REPORT WAS FILED. A PROFESSIONAL TECHNICIAN INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT AND REAR AXLES WERE CORRODED FOR A VERY LONG TIME, WHICH CAUSED THEM TO FAIL. THE INSURANCE COMPANY STATED THAT THE VEHICLE WAS COMPLETELY DESTROYED. THE DEALER DID NOT PROVIDE ANY ASSISTANCE. THE MANUFACTURER STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT), BUT THE CONTACT NEVER RECEIVED A RECALL NOTICE. THE MANUFACTURER SENT AN INVESTIGATOR TO INSPECT THE VEHICLE AND IT WAS DISCOVERED THAT THERE WAS NO CORRELATION BETWEEN THE FAILURE AND THE RECALL. THE MANUFACTURER IS REFUSING TO ASSUME ANY LIABILITY FOR ANY OF THE DAMAGED COMPONENTS CAUSED BY THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED AND THE CONTACT HAS PICTURES OF THE FAILED COMPONENT. THE FAILURE AND CURRENT MILEAGES WERE 61,000. UPDATED 05/06/08 *BF THE CONSUMER HAD BRUSING ON HIS SHOULDER. UPDATED 04/01/11

1. CAR STALLED ON INTERSTATE 95, TOWED TO MY MECHANIC 2. MECHANIC DISCOVERED BROKEN TIMING BELT 3. TIMING BELT REPLACED. *TR

WHILE DRIVING MY 2003 JEEP LIBERTY THE FRONT PASSENGER WHEEL SNAPPED OFF. THE DATE WAS 3/9/08. I WAS TURNING A CORNER AND FELT A SHARP SNAP AND THE FRONT END DOVE TOWARD THE GROUND. I HAD THE VEHICLE TOWED AND IT WAS REPAIRED AT A COST OF APPROX $400 PLUS $60 FOR TOWING. THE DESCRIPTION ON THE REPAIR BILL IS "BALL JOINT CAME OUT OF UPPER CONTROL ARM. REPLACED RT FRONT UPPER CONTROL ARM ASSEMBLY." I TRIED CALLING JEEP'S CORPORATE OFFICE (3/14/08 AT 10:45AM) PER THE DEALER RECOMMENDATION. THE CORPORATE PERSON SAID IT WAS OUT OF WARRANTY, SHE VERY RUDE AND REFUSED TO DO ANYTHING TO ASSIST. WHEN I ASKED TO SPEAK TO THE PERSON'S SUPERVISOR SHE REFUSED SAYING THEY SHE WAS AUTHORIZED TO MAKE THESE DECISIONS. MY GREATEST FEAR IS THAT IF I WAS ON MY NORMAL DAILY COMMUTE OF 70 MILES ON THE FREEWAY AND THE WHEEL SNAPPED OFF, THEN I PROBABLY WOULD NOT BE TYPING THIS MESSAGE TODAY. THE CAR WOULD HAVE EASILY FLIPPED. I HAVE THE OLD PART AND IT IS AVAILABLE FOR REVIEW. I WISH JEEP CORPORATION WAS MORE RESPONSIBLE TO RECOGNIZE THE SERIOUSNESS OF THIS FAILURE. OF NOTE, IS THAT THERE WAS A RECALL ON THE VEHICLE IN 2006 FOR THE BALL JOINTS CAUSING LOSS OF STEERING CONTROL. I HAD THAT REPAIR COMPLETED IN 2006. HOWEVER IT CERTAINLY DID NOT PREVENT ME FROM LOSING CONTROL OF THE VEHICLE DURING THIS INCIDENT. *TR

THE PASSENGER SIDE UPPER BALL JOINT BROKE. THE STEERING BECAME ERRATIC, IT BEGAN PULLING TO THE LEFT. WHEN I TOOK IT IN FOR A FRONT END ALIGNMENT I LEARNED THAT THE PASSENGER SIDE UPPER BALL JOINT WAS BROKEN. I WILL REPLACE THE BROKEN BALL JOINT AND WILL MAKE THE OLD PART AVAILABLE FOR INSPECTION. *TR