WHILE MAKING A LEFT TURN ONTO MY ROAD FROM ANOTHER DRIVEWAY, MY FRONT LEFT TIRE SEPARATED FROM IT'S JOINT, MAKING IT UNABLE TO DRIVE. THE TIRE WAS MANUALLY TIED BACK IN PLACE WITH A STRAP AND DRIVEN TO A NEARBY GARAGE (ABOUT 40FT.AWAY.) FINALLY A CALL WAS MADE TO CHRYSLER DESCRIBING THE INCIDENT. ON APRIL 23, 2010 A CALL WAS MADE TO A LOCAL DEALERSHIP TO REPLACE THE RECALLED PARTS. I WAS TOLD THAT THE PARTS HAD TO BE ORDERED IN. WHEN THE PARTS ARRIVE, THE DEALERSHIP WOULD CALL ME TO SCHEDULE AN APPOINTMENT. AS OF TODAY, 5/4/2010, I HAVE NOT RECEIVED A CALL TO SCHEDULE AN APPOINTMENT. *TR
2003 Jeep Liberty complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →
GOING 60MPH, MY ENGINE LIGHT FLASHED THEN VEHICLE DIED. I WAS STUCK ON THE FREEWAY, AFTER A MINUTE WAS ABLE TO RESTART (THOUGH CAR SHAKING BADLY) AND GET TO THE SIDE. IT WAS IMMEDIATELY TOWED TO THE MECHANIC, AND THEY DIAGNOSED A BROKEN VALVE SPRING, AND SAID IT'S AN EXTREMELY RARE OCCURRENCE FOR A VEHICLE THIS AGE. IT?S A 2003 JEEP LIBERTY WITH 91000 MILES. OTHER THAN THE VALVE SPRING, THE ENGINE IS IN GREAT CONDITION. THERE'S CONCERN ABOUT REPLACING IT BECAUSE HE FEELS IT COULD BE A FACTORY DEFECT, AND THERE?S ANOTHER SPRING VALVE, SO WE'RE DECIDING WHETHER TO REPLACE BOTH, OR THE WHOLE ENGINE. IN RESEARCHING WE'VE FOUND THIS SEEMS A COMMON PROBLEM WITH LIBERTY'S 2002-2005, AND I ASSUME ONLY A SMALL PERCENTAGE OF PEOPLE ARE ACTUALLY WRITING ABOUT IT. THE MECHANICS TALKED TO SAY THEY'VE SEEN IT BEFORE IN THE LIBERTY'S TOO. A GOOD SITE FOR COMMENTS ABOUT THE LIBERTY'S IS HTTP://WWW.CARSURVEY.ORG/REVIEWS/JEEP/LIBERTY/R95082/COMMENTS/. ALSO FOUND; 1)REPLACEMENT PARTS LISTED ARE REFURBISHED, OR NEW. THERE'S NO REFURBISHED AVAILABLE, ONLY NEW. COULD MEAN THERE'S A FLAW SO THEY WOULDN'T WANT TO REFURBISH THE OLD ONES, BECAUSE YOU WOULD HAVE THE SAME PROBLEM, SO A NEW ONE, WITH BETTER COMPONENTS ARE THE ONLY ONES AVAILABLE. 2)I STATED THE FLAW SEEMS TO APPEAR 2002-2005, AND WHEN LOOKING AT THE VALVE SPRING 2003 PART# VS 2006 PART#, 2006 THE NUMBER CHANGED, WHICH MIGHT MEAN THEY FIGURED IT OUT, AND PUT THE UPDATED PART IN THE 2006 MODEL. IT SEEMS TO BE THE INTAKE VALVE, NOT EXHAUST
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE (NHTSA CAMPAIGN ID NUMBER 09V119000: SUSPENSION FRONT, CONTROL ARM) AND UPON CONTACTING THE DEALER WAS TOLD THAT THEY ONLY RECEIVED ONE SET OF PARTS PER WEEK. THE CONTACT WAS INFORMED THAT HE WAS NUMBER FIVE ON THE DEALERS WAITING LIST, WHICH MEANT HE WOULD NOT BE ABLE TO HAVE VEHICLE REPAIRED FOR AT LEAST ANOTHER FIVE WEEKS. THE MANUFACTURER WAS CONTACTED BUT WOULD NOT PROVIDE ANY FURTHER ASSISTANCE. THERE WERE NO FAILURES AT THIS TIME. THE CURRENT MILEAGE WAS 130,000. UPDATED 07/01/10 *BF THE CONSUMER STATED HE STILL HAS NOT HEARD FROM THE DEALER OR CHRYSLER. UPDATED 07/02/10.*JB
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHEN THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE FUEL PUMP FELL INSIDE OF THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE FUEL ROD WOULD BREAK INSIDE THE FUEL TANK WHENEVER THE FUEL LEVEL WAS AT A QUARTER TANK. THE CONTACT WAS INSTRUCTED TO KEEP THE FUEL LEVEL ABOVE A QUARTER TANK OF GASOLINE. THE DEALER REPLACED THE FUEL TANK BUT THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WARRANTY WAS NO LONGER VALID AND THE CONTACT WAS RESPONSIBLE FOR ALL REPAIR EXPENSES. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE CURRENT MILEAGE WAS APPROXIMATELY 82,000.
REAR WINDOW DRIVER'S SIDE FELL DOWN - WINDOW REGULATOR REPLACED (2006). REAR WINDOW PASSENGER SIDE FELL DOWN- WINDOW REGULATOR REPLACED (2008). REAR WINDOW PASSENGER SIDE FELL DOWN - WINDOW REGULATOR REPLACED (2009 PART UNDER WARRANTY). REAR WINDOW DRIVER'S SIDE FELL DOWN- WINDOW REGULATOR NOT YET REPLACED (2009). NO OLD PARTS AVAILABLE EXCEPT ONE THAT HAS YET TO BE REPLACED. CONTACTED CUSTOMER ASSISTANCE IN AUBURN HILLS, MI AND WAS TOLD THAT THERE WAS NOTHING THEY COULD DO FOR ME. I ASKED IF THERE WERE ANY RECORDS OF DEFECT FOR THIS PART OR IF ANY OTHER OWNERS HAD SIMILAR COMPLAINTS AND WAS TOLD THAT THEY DON'T KEEP THOSE SORT OF RECORDS. SINCE THIS TIME I HAVE COME IN CONTACT WITH 3 PARTIES THAT HAVE THE SAME PROBLEM WITH THIS PART (FAULTY WINDOW REGULATOR) I BELIEVE THERE ARE MANY MORE THAT HAVE A PROBLEM WITH THIS PART AND THAT THE MANUFACTURER SHOULD BE HELD RESPONSIBLE FOR REPAIRS AND REIMBURSEMENT FOR REPAIRS ALREADY COMPLETED (BY DEALER OR OTHER). *TR
ON 08/03/09, I HAD MY 2003 JEEP LIBERTY TOWED TO MY LOCAL 5-STAR CHRYSLER DEALER (MILEAGE = 148520). THE RIGHT FRONT BALL JOINT HAD BROKEN WHILE I WAS MAKING A TURN IN THE PARKING LOT. THE TOW TRUCK DRIVER HAD TO PULL MY VEHICLE UP ONTO THE FLATBED, AS IT WAS NOT POSSIBLE TO DRIVE IT, NOT EVEN A FEW INCHES. DURING THE LOADING OF MY VEHICLE ONTO THE FLATBED OF THE TOW TRUCK, THE RIGHT FRONT AXLE HAD COME APART FROM THE WHEEL. THE SERVICE DEPARTMENT HAD COMPLETED THE NECESSARY WORK TO PUT MY VEHICLE BACK TOGETHER AND INDICATED THAT IT WAS ALL TAKEN CARE OF UNDER THE RECALL THAT WAS IN THE SYSTEM. I HAD NOT KNOWN ABOUT THE 2ND RECALL. I TOOK MY VEHICLE TO THE DEALER FOR AN OIL CHANGE & COURTESY VEHICLE INSPECTION ON 10/07/09 (MILEAGE = 151838). THE COURTESY INSPECTION INDICATED THAT THE "SUSPENSION/STEERING" WAS "CHECKED AND OK." ON 12/23/09, I TOOK MY VEHICLE TO THE DEALER FOR AN OIL CHANGE & COURTESY VEHICLE INSPECTION (MILEAGE = 158083), AND I INDICATED THAT THE RIGHT FRONT WHEEL HAD BEGUN MAKING A WEIRD NOISE AGAIN. I WAS TOLD THAT IT WAS IT WAS FAIRLY COMMON, ESPECIALLY IF THE HOUSING GOT WET INSIDE. THE COURTESY INSPECTION INDICATED THAT THE "SUSPENSION/STEERING" WAS "CHECKED AND OK." ON 03/19/10, I HAD MY VEHICLE TOWED TO THE DEALER (MILEAGE = 161533) BECAUSE IT FELT LIKE I HAD A FLAT TIRE WHILE I WAS DRIVING, ALTHOUGH THERE WAS NOTHING WRONG WITH THE TIRES. IT ENDED UP THAT THE RIGHT FRONT AXLE HAD TO BE REPLACED. AT FIRST I WAS TOLD THE DAMAGE WAS DUE TO "NORMAL WEAR &
THE POWER WINDOW REGULATORS IN BOTH BACK WINDOWS HAVE FAILED TWICE, CAUSING THE WINDOWS TO FALL. THIS IS A SAFETY ISSUE. IF THESE FAIL DURING AND ROLLOVER ACCIDENT AND THE WINDOW FALLS A PERSON CAN BE EJECTED FROM THE VEHICLE. IT ALSO POSES A THREAT FOR VEHICLE THEFT OR ABDUCTION BECAUSE OF AN UNSECURED VEHICLE. ON APRIL 3 2010 OUR REAR DRIVERS SIDE WINDOW FAILED FOR THE SECOND TIME AND THE PASSENGER SIDE REAR HAS ALSO FAILED TWICE ALL SINCE JULY OF 06'. ONLINE FORUMS HAVE HUNDREDS OF PEOPLE WHO HAVE HAD SIMILAR EXPERIENCES. *TR
MY REAR PASSENGER SIDE POWER WINDOW FELL DOWN AND WOULD NOT GO BACK UP. I TRIED THE AUTOMATIC PUSH BUTTONS AND ALL MY OTHER WINDOWS WORKED, BUT NOT THAT PARTICULAR WINDOW. THEN THE CORD GOT CAUGHT AND I COULD NOT OPEN THE DOOR FOR MY FRIEND TO GET OUT OF THE BACK SEAT. I DID NOT HIT ANYTHING WITH MY CAR AND NOTHING HIT MY CAR. THE WINDOW FELL DOWN ON ITS OWN. *TR
TL*- THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 15 MPH, THE FRONT END COLLAPSED WITH SEPARATION OF THE FRONT DRIVER WHEEL AXLE. THERE WAS NO PRIOR WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE TECHNICIAN STATED THE FAILURE WAS IDENTICAL TO A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 09V119000 (SUSPENSION: FRONT: CONTROL ARM). THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE AND CURRENT MILEAGES WERE 80,000.
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING 25 MPH THE FRONT SUSPENSION DROPPED CAUSING THE FRAME TO SIT ON TOP OF THE TIRE. THE CONTACT TOWED THE VEHICLE TO A LOCAL MECHANIC AND THEY DISCOVERED THAT THE FRONT LOWER BALL JOINT WAS BROKEN. THE MECHANIC NOTICE A RECALL FOR THE SUSPENSION;FRONT;CONTROL ARM BUT THE VEHICLE VIN NUMBER WAS NOT INCLUDED IN THE RECALL. THE CONTACT STATED IF THE VEHICLE WAS TRAVELING AT A HIGHER SPEED THE VEHICLE WOULD HAVE CAUSED A CRASH. THE CONTACT FEELS THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THE REPAIRS. THE FAILURE MILEAGE WAS 95,000.
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT EXPERIENCED UNINTENDED ACCELERATION WHILE HIS FOOT WAS ON THE BRAKES. HE ENGAGED THE BRAKE PEDAL SO HARD THAT THE REAR BRAKE CALIPER WAS SMOKING AND THE BACK TIRES WERE ALSO SPINNING BEFORE THE VEHICLE WOULD STOP. THE FAILURE HAS OCCURRED FOR TWO YEARS. THE VEHICLE WAS DIAGNOSED BY FOUR DEALERS. NONE OF THE DEALERS COULD DUPLICATE THE FAILURE WHICH MADE IT IMPOSSIBLE FOR THEM TO REPAIR IT. THE JEEP MANUFACTURER WAS CALLED AND EACH TIME THEY GAVE HIM A DIFFERENT CLAIM NUMBER. THE FAILURE MILEAGE WAS 26,800.
TWICE NOW ON MY 2003 JEEP LIBERTY THE PASSENGER SIDE REAR WINDOW HAS FALLEN INTO THE DOOR. THE FIRST TIME THIS HAPPENED WAS IN APPROX 2007. BOTH TIMES WHEN I NOTICED THAT THE WINDOW WAS PARTIALLY DOWN, I TRIED TO ROLL IT BACK UP, BUT IT WOULDN'T MOVE. I THEN TRIED TO PULL IT BACK UP AND THE ENTIRE WINDOW FELL DOWN INTO THE DOOR. THE FIRST TIME IT COST APPROX $400 TO REATTACH THE WINDOW AND REPLACE THE FAULTY CONNECTOR PART. NOT YET SURE WHAT THE COST WILL BE FOR THIS REPAIR. THIS IS VERY DANGEROUS WITH MY DAUGHTER RIDING IN THE BACK SEAT. APPARENTLY, THERE HAVE BEEN HUNDREDS OF SIMILAR COMPLAINTS WITH THESE WINDOWS FAILING MULTIPLE TIMES ON THE SAME CAR... THIS SHOULD DEFINITELY BE A RECALL! SEE HTTP://WWW.CARCOMPLAINTS.COM/JEEP/LIBERTY/2006/WINDOWS_WINDSHIELD/WINDOW_REGULATOR_BREAKS.SHTML. *TR
WHILE TRAVELING RT. 36 ABOUT 10 MILES SOUTH OF ROARING SPRINGS, PA MY 2003 JEEP LIBERTY SUDDENLY ACCELERATED AND I HAD NO BRAKING CONTROL. I SWERVED ACROSS THE 2 LANE HIGHWAY ONTO THE BERM, FOR FEAR OF HITTING ONCOMING TRAFFIC. I LOST ALL STEERING CONTROL THAT I LATER FOUND TO BE A BROKEN TIE ROD ON THE RIGHT FRONT. THE VEHICLE CONTINUED IN A CIRCULAR MANNER AT AN EXCESSIVE SPEED AND WITH TWO FEET PRESSING ON THE BRAKE. I COULD NOT STOP. EVENTUALLY THE VEHICLE WENT OVER A STONE EMBANKMENT AND FELL ABOUT 15 FEET AND FINALLY CAME TO REST ON A PLATEAU JUST ABOVE A CREEKBED. BECAUSE OF A MULTIPLICITY OF VERY LARGE STONES, EVERY PANEL OF THE JEEP LIBERTY WAS SEVERELY, WITH ONE EXCEPTION AND THAT WAS THE ROOF. MY WIFE AND I WERE SERIOUSLY AND HURT AND TRANSPORTED BY AMBULANCE THE CLOSEST TRAUMA CENTER, THE ALTOONA HOSPITAL. MY WIFE WAS DIAGNOSED WITH A BROKEN BACK AND I WAS INTENSIVE CARE. THE STATE POLICE INTERVIEWED ME OVER THE PHONE WHILE I WAS IN THE HOSPITAL AND BECAUSE OF THE UNEXPLAINED NATURE OF THE ACCIDENT, DECIDED TO WRITE ME UP FOR EXCESSIVE SPEED. THEY ALSO CHARGED ME TWO POINTS ON MY LICENSE. THE CAR WAS TOTALED BY A USAA AUTHORIZED APPRAISER. I NEVER CONTACTED YOU, BUT I DID CONTACT USAA AND TOLD THEM SOMETHING SUSPICIOUS HAPPENED TO THAT VEHICLE. THE GREAT PUBLICITY OF THE RUNAWAY TOYOTAS MADE ME RECALL THIS INCIDENT. *TR
I OWN A 2003 JEEP LIBERTY. THE REAR DRIVERS SIDE WINDOW SLIPPED OFF THE TRACK IN 2008. I WAS TOLD IT WOULD BE OVER $400 TO REPAIR AT DEALER. THEN ON FEB 20 2008 THE OTHER REAR WINDOW SLIPPED OFF THE TRACK AND BEGAN TO FALL INTO THE DOOR. THE WINDOWS WILL NOT STAY UP ON THEIR OWN AND I FEEL THAT THERE HAVE BEEN FAR TOO MANY COMPLAINTS FOR CHRYSLER TO NOT MAKE THIS A RECALL ISSUE. I CALLED THE DEALER AND THEY ASKED ME TO CONTACT CHRYSLER. I SPOKE WITH CHRYSLER AND THEY HAVE MY INFORMATION AND HAVE SENT IT ON TO THE RESOLUTION TEAM AND I SHOULD RECEIVE A CALL BY MONDAY 6PM 3/1/10. *TR
FOR THE PAST MONTH OR SO, MY STEERING WHEEL IGNITION LOCKING MECHANISM HAS BEEN NERVE RACKING. I PUT THE KEY IN, BUT IT DOESN'T EVEN TURN...ALMOST LIKE I AM USING THE WRONG KEY. IF I JIGGLE A BIT IT WILL WORK...BUT LAST NIGHT NOTHING WAS WORKING. NOW - MY STEERING COLUMN IS LOCKED, SO I CAN'T EVEN ATTEMPT TO SPIN THE STEERING WHEEL WHILE I TRY THE KEY. IT HAS BEEN TOWED, WHICH NOW WILL COST ME AN ARM AND A LEG I AM SURE TO FIX. I HAVE RESEARCHED ONLINE AND WAS SURPRISED TO SEE HOW MANY PEOPLE ARE COMPLAINING ABOUT THE SAME THING. WE ARE ALL HAVING THE EXACT SAME PROBLEMS. I HAVE READ THINGS LIKE BROKEN SHIFT INTERLOCK CABLE, BROKEN IGNITION ROD, ETC... I AM PUZZLED WHY THIS HASN'T BEEN BROUGHT TO THE SURFACE AND THERE IS NO RECALL. THIS IS DANGEROUS ESPECIALLY FOR THOSE THAT HAVE YOUNG CHILDREN, LIKE MYSELF, INCASE I AM STRANDED IN THE MIDDLE OF NOWHERE. WHO KNOWS WHAT LOWLIFE WOULD CROSS MY PATH ALL BECAUSE JEEP WAS AWARE OF THIS PROBLEM AND HASN'T SO MUCH AS EVEN RECOGNIZED THE ISSUE. I WILL NEVER BUY A JEEP AGAIN. *TR
THERE IS A PROBLEM WITH THE FRONT DRIVE SHAFT HAVE BEEN LOOKING ON INTERNET TO SEE IF CAN FIND PART AND THIS LOOKS LIKE IT HAS BEEN A PROBLEM SINCE AT LEAST 2005 WITH THESE VEHICLES I KNOW MINE HAS A RIP IN THE BOOT AND THE FRONT DRIVE SHAFT HAS A LOT OF PLAY IN IT I DON'T KNOW IF IT COULD LOCK UP AND FLIP THE VEHICLE OR NOT BUT IT REALLY CAN NOT BE ALL THE SAFE AND ALSO THE LOCKS NOT WORKING PROPERLY ON THEM THIS IS ALSO A ONGOING PROBLEM BUT MAINLY THE DRIVE SHAFT. YOU PUT IT IN FOUR WHEEL DRIVE AND IT SOUNDS LIKE YOU ARE GOING UP A HILL ON A OLD WOODEN ROLLER COASTER WOULD BEST DESCRIBE IT. THE VEHICLE IS NOT TAKEN FOUR WHEELING ONLY USED WHEN IT SNOWS AND I HAVE TO USE IT. *TR
WE PURCHASED A 2003 JEEP LIBERTY ON DECEMBER 4, 2002, IN KENT, OHIO, THAT WAS MANUFACTURED IN NOVEMBER 2002. WE HAVE LIVED IN AKRON, OHIO, CONTINUOUSLY SINCE 2002. WE DRIVE THE JEEP IN THE EASTERN SUBURBS OF CLEVELAND, OHIO, VERY FREQUENTLY TO VISIT FAMILY AND TO TAKE OUR SON TO SCHOOL. OHIO IS A SALT BELT STATE, AND AKRON AND THE EASTERN SUBURBS OF CLEVELAND EXPERIENCE SIGNIFICANTLY MORE SNOWFALL DURING THE WINTER THAN OTHER AREAS OF OHIO DUE TO LAKE EFFECT. THE RIGHT FRONT UPPER CONTROL ARM ASSEMBLY BECAME LOOSE, ALMOST TO THE POINT OF FAILURE, AND WAS REPLACED ON APRIL 26, 2008, AT OUR COST OF $597.87. ON DECEMBER 17, 2007 NHTSA OPENED PRELIMINARY EVALUATION PE07-Q62 FOR 2002 -2003 JEEP LIBERTYS BASED ON COMPLAINTS OF FRONT SUSPENSION UPPER BALL JOINT SEPARATION. ON APRIL 7, 2009, CHRYSLER NOTIFIED THE NHTSA THAT '[T]HE FRONT SUSPENSION UPPER CONTROL ARM BALL JOINT [OF 2003 JEEP LIBERTYS] MAY EXPERIENCE A LOSS OF LUBRICATION WHICH CAN LEAD TO CORROSION, ACCELERATED WEAR, AND POSSIBLE SEPARATION WHILE DRIVING[,]' AND AGREED TO 'CONDUCT A SAFETY RECALL TO REPLACE THE FRONT UPPER CONTROL ARM ASSEMBLIES ON ALL AFFECTED VEHICLES.' ADDITIONALLY, CHRYSLER STATED THAT '[T]HE VAST MAJORITY OF THESE ALLEGED SEPARATIONS OCCURRED IN SALT BELT STATES. A REVIEW OF SOME RETURNED PARTS INDICATED COMPROMISED SEALING, LOSS OF LUBRICATION WHICH RESULTED IN CORROSION, ACCELERATED WEAR AND SEPARATION.' HOWEVER, CHRYSLER HAS REFUSED TO REIMBURSE US FOR REPLACEMENT OF THE FAILED FRONT UPPER CONT
2003 JEEP LIBERTY LIMITED. DRIVERS POWER SEAT ADJUSTER FAILURE. ALL 4 BRACKETS HOLDING THE SEAT TO THE POWER ADJUSTER HAS FAILED. YOU CAN LIFT THE DRIVERS SEAT OFF THE POWER SEAT ADJUSTER AND THE SEAT TIPS BACKWARDS WHILE THE JEEP IS IN MOTION. MY JEEP IS NOT ABLE TO BE DRIVEN AT ALL BECAUSE THE BROKEN SEAT IS A SEVERE SAFETY PROBLEM. I HAVE CONTACTED EASTGATE CHRYSLER, DODGE AND JEEP, INDIANAPOLIS, INDIANA ABOUT THIS SAFETY PROBLEM AND SAID THAT THIS NOT A RECALL PROBLEM. I WAS ALSO TOLD THAT THE POWER SEAT ADJUSTER IS ON NATIONAL BACKORDER WITH A DELIVERY DATE OF UNKNOWN. I CONTACTED THE JEEP HOME OFFICE ABOUT THE BROKEN POWER SEAT ADJUSTER. I WAS TOLD THAT THEY ARE AWARE OF THIS PROBLEM AND THE POWER SEAT ADJUSTER PROBLEM ALSO INCLUDES THE JEEP GRAND CHEROKEE AND THE CHRYSLER 300. THEY ALSO TOLD ME THAT THEY WILL NOT HELP ME WITH MY PROBLEM. I HAVE DONE SOME RESEARCH AND I HAVE FOUND THIS TO BE A WIDE SPREAD PROBLEM. THE POWER SEAT ADJUSTER BRACKETS ARE MADE OUT OF VERY THIN STAMPED SHEET METAL [.015 THICK]. ALL 4 MOUNTING POINTS FAILED WITHIN 2 DAYS OF DRIVING. WHEN THE LAST MOUNTING POINT ON THE POWER SEAT ADJUSTER FAILED, IT NEARLY CAUSED ME TO HAVE AN ACCIDENT WHEN THE SEAT TIPPED BACKWARDS. I HAVE CURRENTLY SECURED THE DRIVER SEAT WITH HEAVY DUTY TIE WRAPS. I HAVE ALSO TAKEN THE JEEP TO SOME WELDERS TO TRY TO WELD THE POWER SEAT ADJUSTER BRACKETS MOUNTING POINTS REPAIRED AND WAS TOLD THAT THE METAL IS TOO THIN TO BE SAFELY WELDED. THE DRIVERS POWER SEAT ADJUSTER ON MY
TRAVELING SPEED LIMIT AT 55 MPH.SLIDE ON BLACK ICE. CAR WENT HEAD ON IN HILL IN THE MEDIAN OF THE ROAD AND ROLLED TWICE. GLASS SHATTERED-ALL WINDOWS. VEHICLE TOTALED. FRONT, HOOD BOTH CAVED IN.. CAR STARTED SMOKING ON IMPACT. HAD TO RENT CAR TO TRAVEL HOME FROM OH TO TN. HAD TO PURCHASE NEW VEHICLE. INJURIES TO 2 CHILDREN-MINOR CUTS. MYSELF..VERY STIFF AND SORE ESP. IN NECK, WRIST AND BACK AREAS. AIRBAGS NEVER DEPLOYED!!!!*TR
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS. THERE WAS A LOUD NOISE OUTSIDE OF THE VEHICLE, FOLLOWED BY AN EXCESSIVE VIBRATION. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD AND INSPECTED THE VEHICLE. THE VEHICLE RESUMED OPERATION EXHIBITING CONTINUOUS FAILURES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE FAILURES WERE CONTRIBUTED TO THE UPPER CONTROL ARM BALL JOINT. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 09V119000 (SUSPENSION:FRONT:CONTROL ARM). THE CONTACT EXPERIENCED THE IDENTICAL FAILURES AS MENTIONED IN THE RECALL. HOWEVER, THE VIN WAS EXCLUDED FROM THE RECALL DEFECT. THE VEHICLE WAS REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 122,000.
I HAVE A 2003 JEEP LIBERTY. I HAVE BEEN HAVING PROBLEMS WITH MY BLOWER MOTOR. AT FIRST, I HAD NO AIR ROTATING AT LEVEL ONE. THEN, I WOULD HAVE NO AIR ROTATING AT ALL. THEN, THE FOLLOWING DAY, IT WOULD BE WORKING. NOW IT DOESN'T WORK AT ALL. I TOOK MY KIDS TO SCHOOL TODAY, AND I HAD PROBLEMS SEEING THREW THE WINDSHIELD BECAUSE I HAD NO AIR BLOWING THE DEFROST. AS OF NOW, I HAVEN'T NOT HAD ANYTHING REPAIRED. *TR
ALTHOUGH I LIVE IN A WARM CLIMATE ON A RARE COLD AND RAINY DAY THE REAR WINDOW ON MY 2003 JEEP LIBERTY DROPPED OPEN. DRIVING WITH RAIN ENTERING THE PASSENGER COMPARTMENT MADE THE TRIP HAZARDOUS. I WAS ABLE TO PROP THE WINDOW UP ONCE I REACHED MY DESTINATION. I HAD BOTH THE RIGHT AND LEFT REAR WINDOWS GO BAD WITHIN ONE WEEK OF EACH OTHER IN JUNE 2009 COSTING ME $500.00 TO REPAIR. PRIOR TO THAT I HAD REGULATORS GO R BAD FOR THE SAME WINDOWS. IN ALL CASES NEW REGULATORS HAD TO BE ORDERED. ON OCCASIONS WHERE THE WINDOW COULD NOT BE PROPPED I HAD TO COVER THE WINDOW WITH PLASTIC IN ORDER TO KEEP THE RAIN OUT. THAT DID NOT HELP THE SECURITY CONCERN. ALSO ON THE LAST REPAIR OCCASION IT TOOK THE DEALER ONE MONTH TO GET THE PARTS. *TR
AT APPROXIMATELY 25,000 MILES MY 2003 JEEP LIBERTY RENEGADE'S TRANSMISSION WENT. I TOOK IT TOO A DEALER AND THEY REBUILT IT INSTEAD OF REPLACING IT, I HAVE HAD NOTHING BUT PROBLEMS AND TOOK IT BACK CONTINUOUS TIMES FOR THEM TOO TAKE CARE OF THE PROBLEM AND THEY SAID TOO JUST KEEP DOING FIGURE 8'S WITH IT TOO GET THE FLUIDS TO RUN THROUGH PROPERLY!! SO THIS OBVIOUSLY DIDN'T WORK, DAH!! AND THEY KEPT PUTTING ME OFF UNTIL THEY FINALLY SAID, OH IT'S BEEN TOO LONG NOW AND WE CAN'T DO ANYTHING ABOUT IT! THIS COMPANY IS NOW OUT OF BUSINESS AND THE TRANNY HAS NOT GOTTEN BETTER IN FACT GOTTEN WORSE!! IT WAS A DEFAULT TRANSMISSION OBVIOUSLY AND I'M STILL HAVING SERIOUS ISSUES WITH IT. IS THERE ANYTHING THAT CAN BE JUSTIFIED FOR ME???? *TR
1. WHEN THE HEADLIGHTS ARE TURNED ON, SOMETIMES THEY BLINK AT RANDOM TIMES. 2. IT OCCURS AT RANDOM TIMES WHEN THE HEADLIGHTS ARE TURNED ON, COULD CAUSE PROBLEMS AS SOMETIMES THEY ARE TURNED OFF COMPLETELY FOR SECONDS AND THEN TURN ON. 3. NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM AS THE CAR IS OUT OF WARRANTY AND THE DEALER WILL CHARGE ME FOR A DIAGNOSTIC. *TR
I HAD ISSUES WITH MY HEADLIGHTS FLICKING ON AND OFF, REMAINING OFF UPON USING MY TURN SIGNAL. I OWN A JEEP LIBERTY 2003. I WAS TOLD THE CAR WAS NOT REGISTERING ANY ISSUE ON THE COMPUTER ANALYSIS RUN, ON OCT 6TH UPON TAKING IT IN HOWEVER IT SEEMED LIKE A MULTI-FUNCTIONAL SWITCH TO THE MECHANICS. THE LIGHTS LITERALLY WOULD GO OFF ON THEIR OWN ACCORD DRIVING ON A STRAIGHT AWAY AT TIMES AS WELL. THERE WAS ALSO A TIME THEY WOULD CLICK HIGH BEAM, PARK LIGHT, THEN LOW BEAMS AND OUT THEN COME BACK ON ALL BY THEM SELVES WHILE YOU ARE DRIVING. VERY UNSAFE AND DANGEROUS. I WENT TO TOM O'BRIEN JEEP, 4630 E. 96TH STREET, INDPLS, IN 46240. AND HAD THIS REPLACED ON NOVEMBER 4TH. HOWEVER THE MULTI-FUNCTIONAL SWITCH AND LABOR COST ME 165.00 AND THE NEW SWITCH INSTALLED WAS NOT OPERATING CORRECTLY, SO I PAID THAT FOR A BAD SWITCH. NOW WHEN I TURN ON MY SWITCH THE HEADLIGHTS, THE FOG LIGHTS AND MY PARK LIGHTS ARE ALL ON AT THE SAME TIME. NO OTHER WAY OF USING MY LIGHTS. DEALERSHIP AND ADVISOR GREG NESTER, TOLD ME THEY WOULD REORDER AND THAT THEY WERE NOT AT FAULT FOR BAD SWITCH BUT MADE ME PAY FOR LABOR ON A BAD SWITCH THAT IS STILL NOT WORKING PROPERLY. IT'S NOW BEEN A MONTH SINCE INSTALLING BAD SWITCH AND I STILL DO NOT HAVE A CORRECTLY LIGHT SYSTEM AND MULTI-FUNCTION SWITCH HAS NOT COME IN. THIS IS A SAFETY ISSUE JEEP SHOULD COVER. APPARENTLY ALLOT OF JEEPS ARE HAVING THESE REPLACED AND DEALERSHIPS NOT EQUIPPED. *TR
POWER WINDOWS IN JEEP LIBERTY CONTINUE TO FALL DOWN. THIS HAS HAPPENED ON 3 DIFFERENT OCCASION WITH MY CAR. FIRST INCIDENT JEEP COVERED THE REPAIR UNDER WARRANTY. 2ND INCIDENT I WAS CHARGED A $25 DEDUCTIBLE; 3RD TIME A YEAR LATER THE DEDUCTIBLE INCREASED TO $100. WHY ISN'T THIS A SAFETY RECALL ISSUE? IN A PARKING LOT ANYONE COULD STEAL THE CAR HAVING EASY ACCESS WITH A WINDOW THAT DROPS DOWN INSIDE THE DOOR. NOT TO MENTION SITTING AT A TRAFFIC SIGNAL, WHEN SOMEONE COULD EASILY UNLOCK THE DOOR AND JUMP INTO MY CAR. I HAVE A 2003 JEEP, BUT READING THROUGH WEBSITES THIS HAS BEEN A CONTINUING PROBLEM EVERY YEAR SINCE AT LAST 2001. WHY HASN'T JEEP BEEN ABLE TO COME UP WITH A RELIABLE FIX FOR THIS PROBLEM? *TR
MY DAUGHTER JUST HAD ANOTHER JEEP LIBERTY WINDOW REGULATOR FAILURE ON A PASSENGER REAR DOOR CAUSING THE DOOR GLASS TO FALL INTO THE DOOR. THIS IS THE 5TH REGULATOR FAILURE ON THE REAR DOORS SINCE SHE HAS OWNED THE VEHICLE. THE FIRST ONE WAS UNDER WARRANTY (NO CHARGE), BUT SHE PAID FULL COST ($300-$350) ON TWO AND A $25 DEDUCTIBLE (CO-PAY AS CHRYSLER CALLS IT) ON THE LAST ONE AND A PROJECTED $100 CO-PAY ON THIS ONE----AS I TALKED TO CHRYSLER YESTERDAY ON THIS LATEST ONE. IT APPEARS THAT NO TWO SITUATIONS ARE HANDLED THE SAME WAY BASED ON THE JEEP FORUMS I'VE VIEWED AND BASED ON MY EXPERIENCES. IT SEEMS TO ME THAT THEY SHOULD AT LEAST BE CONSISTENT, BUT I BELIEVE IT DEPENDS ON WHICH CSR YOU TALK WITH. YESTERDAY'S CSR TOLD ME THAT SHE SHOULD HAVE TO PAY THE SAME AS A CUSTOMER WHO PURCHASED AN EXTENDED WARRANTY WITH ITS STANDARD $100 DEDUCTIBLE. THE CSR EARLIER THIS YEAR ON THE $25 CO-PAY TOLD ME THAT CHARGE WAS SO THEY COULD WARRANT THE PART FOR 12 MONTHS OR 12,000 MILES AND FIX IT FREE OF CHARGE SHOULD THE PART GO BAD AGAIN. OBVIOUSLY, CHRYSLER KNOWS THERE IS A BIG PROBLEM HERE--IT'S MY UNDERSTANDING THAT THERE IS A TSB ON THIS ISSUE. I UNDERSTAND THEY NOW REPLACE THE WINDOW ALONG WITH THE REGULATOR BECAUSE THERE HAS BEEN A DESIGN CHANGE IN HOW THE REGULATOR ATTACHES TO THE WINDOW--SO THEY ACKNOWLEDGE THE PROBLEM (BUT NO RECALL). THOSE WHO ARE PAYING FULL PRICE FOR REPAIR ARE BUYING A NEW WINDOW, TOO--AS IF THE COST TO REPLACE THE REGULATOR ISN'T EXPENSIVE ENOUGH. AND, WHETHER
2002 - 2003 JEEP LIBERTY'S - COUNTLESS COMPLAINTS ARE ONLINE ABOUT THE POWER WINDOW REGULATORS FAILING. I HAVE HAD TO REPLACE THREE ON MY 2003 - AND AS OF TODAY TWO ON MY 2003. THESE FAIL WITHOUT WARNING AND IF IT IS RAINING IT STARTLES THE DRIVER AND CAUSE AN ACCIDENT. THIS SHOULD BE A RECALL AND VENDOR PAID PART - IT IS DEFECTIVE. WHEN IT DROPPED THIS TIME MY WIFE FREAKED OUT AND STEERED AGAINST A GUARDRAIL TRYING TO CLOSE THE WINDOW. *TR
DROVE INTO A DRIVEWAY WITH A BUMP UP OF ABOUT 6 INCHES, AND SUFFERED A CATASTROPHIC FAILURE OF THE RIGHT HAND UPPER BALL JOINT CAUSING LOSS OF STEERING CONTROL, IN MY 2003 JEEP LIBERTY LIMITED. RECALL WORK FOR LOWER BALL JOINTS WAS COMPLETED JUNE 28, 2007. UPON INSPECTION, UPPER BALL JOINT HAD LOST ALL LUBRICATION (SEALS/BUSHINGS ROTTED) AND JOINT WAS SEVERELY PITTED AND RUSTED. I PULLED THE BALL JOINT AND AM ATTEMPTING TO REPLACE IT. HOWEVER, LOCAL CHRYSLER DEALER ONLY SELLS THE ENTIRE UPPER CONTROL ARM (INCL. BUSHINGS AND BALL JOINT) AT $215 PER SIDE. *TR
THE REFLECTIVE COATING ON THE BACK OF THE LEFT SIDE (DRIVER'S) MIRROR HAS PEELED OFF , MAKING THE MIRROR USELESS. *TR
ON 9/5/09 AT APPROXIMATELY, 12NOON CENTRAL TIME, WHILE AT A STOPLIGHT, BOTH DRIVERS AND PASSENGERS AIRBAG DEPLOYED WITH NO ACCIDENT OCCURRING. I WAS DRIVING MY 2003 JEEP LIBERTY THAT I PURCHASED NEW. I SUFFERED A BRUISES TO MY FOREARM, WHICH WAS ON THE STEERING WHEEL AT THE TIME OF THE INCIDENT. I HAVE RECENTLY SEEN A DOCTOR TO DETERMINE THE EXTENT OF MY INJURY. MY CAR IS CURRENTLY AT FEENY JEEP CHRYSLER IN ELGIN, IL. I HAVE CONTACTED CHRYSLER AND AM WAITING FOR THEIR RESPONSE. A MEMBER FROM CHRYSLER WAS TO GO TO THE DEALER ON 9/10/09 TO INVESTIGATE WHY THE AIRBAGS DEPLOYED. I WAS FORTUNATE THAT I WAS NOT MOVING WHEN THIS HAPPENED OR MORE SEVERE CONSEQUENCES MAY HAVE OCCURRED TO ME OR OTHER MOTORISTS. I AM REPORTING THIS SO THAT A THOROUGH INVESTIGATION CAN BE CONDUCTED TO MAKE SURE THIS DOES NOT HAPPEN TO ANY OTHER MOTORISTS. I SUSPECT A MANUFACTURING DEFECT THAT LED TO THE DEPLOYMENT OF THE AIRBAGS. *TR
2003 JEEP LIBERTY- POWER WINDOW REGULATOR BROKEN POOR DESIGN HAVE HAD SEVERAL ISSUES WITH WINDOWS DEALER QUOTED $400 TO FIX. *TR
I OWN A 2003 JEEP LIBERTY AND HAVE HAD IT FOR 2 YEARS NOW AND HAVE EVERY PROBLEM YOU CAN THINK OF. MY WARRANTY RECENTLY EXPIRED 6,000 MILES AGO. MY WARRANTY EXPIRED AT 75,000 MILES AND AT 78,000 MILES MY AIR CONDITIONER BROKE AND HAD TO REPLACE THAT IT COST ME $900.00. JUST YESTERDAY MAY CAR WOULD NOT SHIFT PASSED SECOND GEAR, I HAVE AN AUTOMATIC TRANSMISSION, I NOTICED IT WHEN I WAS GETTING ON THE HIGHWAY. LATELY I HAVE BEEN NOTICING THAT THE TRANSMISSION SEEMS TO BE SLIPPING BUT NEVER COULD FIND THE PROBLEM BECAUSE MY TRANSMISSION FLUID WAS ALWAYS FINE. SO YESTERDAY I WENT TO AAMCO TRANSMISSIONS AND THEY SAID IT WAS THE TCM SO THEY TOLD ME IT WOULD COST $440.00 TOTAL. SO THEY WENT TO ORDER THE PART BUT COME TO FIND OUT NO ONE HAS IT AND THE PLACE THAT HAS ALL THE TCM PARTS WONT SHIP THEM TILL THE 24TH OF SEPTEMBER. SO HERE IT IS SEPTEMBER 3RD AND I WONT HAVE MY CAR FIXED FOR THE WHOLE MONTH OF SEPTEMBER. I DON'T UNDERSTAND WHY THEY WONT SHIP THEM NOW. ALSO, THEY TOLD ME THAT THEY HAVE BEEN SELLING OUT OF TCM FAST BECAUSE EVERYONE IS ALWAYS NEEDING THEM. *TR
MY 2003 JEEP LIBERTY WILL NOT START. I REPLACED THE KEY LOCK COMPONENT 4 MONTHS AGO. NOW, MY DEALER IS TELLING ME THAT I NEED AN ENTIRE STEERING COLUMN AT THE COST OF $1000. I AM NOT ALONE GO TO WWW.TOPIX.COM/FORUM/AUTOS/JEEP-LIBERTY/T4EDN8HGLD2H8123L/P3 FOR A WEALTH OF SIMILAR COMPLAINTS. HOW CAN THIS NOT BE A RECALL? THE PROBLEM SEEMS TO EXIST TO THE NEWEST OF JEEP LIBERTYS. THE PART IS IN ON A 1-2 MONTH BACK ORDER. I AM VERY STRESSED OUT OVER THIS. MY VIN # IS INCORRECT BECAUSE IT IS AT THE DEALER AND I DON'T HAVE ACCESS TO IT. *TR
THE REAR PASSENGER SIDE WINDOW IS BROKEN AGAIN. I'VE ALREADY HAD THE WINDOW REGULATOR FIXED ON THAT SIDE 3 (2005, 2007, & 2008) PREVIOUS TIMES. ONE TIME BEING ONLY 14 MONTHS AGO. THIS WILL BE THE FOURTH TIME I'VE HAD TO HAVE THE WINDOW REGULATOR FIXED ON THE REAR PASSENGER WINDOW. I NEVER ROLL MY WINDOWS DOWN. *TR
THIS IS A PROBLEM WITH MY 2003 JEEP LIBERTY. DIFFICULTY TURNING KEY IN IGNITION. STEERING WHEEL MUST BE FORCED TO TURN TO THE RIGHT. DEALER SAYS THAT THE STEERING COLUMN MUST BE REPLACED DUE TO BEARING SEIZURE. COST = $630. THIS IS A DANGEROUS SITUATION AND SHOULD CAUSE A RECALL. CHECKING VARIOUS FORUMS, NUMEROUS PEOPLE HAVE HAD DIFFICULTY WITH IGNITION AND STEERING COLUMN PROBLEMS. *TR
INTERMITTENT FAILURE TO START LEADING TO COMPLETE FAILURE SO THE 2003 JEEP LIBERTY HAD TO BE TOWED TO THE DEALER. AFTER OVER $500 DOLLARS WORTH OF WORK TO REPLACE THE MAIN COMPUTER MODULE THE JEEP STARTED FOR ONLY 10 DAYS, THEN THE INTERMITTENT TROUBLE RETURNED, THEY REPLACED THE BATTERY, THE JEEP HAD NO PROBLEMS NOW ITS DEAD, THEY HAVE REPLACED THE IGNITION SWITCH, NOW THE TUMBLER AND NEW KEYS, THE TOTAL IS AT $300+ AND STILL HAVE A DEAD JEEP. THERE ARE 100S OF COMPLAINTS JUST LIKE THIS ONE ON THE WEB INDICATING SOMETHING IS DEFECTIVE!! PLEASE HELP! *TR
2003 JEEP LIBERTY RENEGADE. CAN PUT THE KEY IN AND TURN, BUT CAR WILL NOT START. SEEMS TO BE A COMMON PROBLEM AMONGST JEEP LIBERTY OWNERS, AS I HAVE SEEN MANY POSTS ONLINE WITH THE SAME PROBLEM. APPARANTLY A COMPONENT OF THE STEERING COLUMN THAT CONNECTS TO THE IGNITION SWITCH IS DEFECTED. JEEP SHOULD ABSOLUTELY ADDRESS THIS ISSUE AND ISSUE A RECALL. *TR
DRIVERS SIDE FRONT REGULATOR BROKEN. PLASTIC TUBE COVERING OVER DRIVE CABLE SHATTERED. "SPRING" DRIVE CABLE RISES UP OUT OF DOOR ON INTERIOR OF WINDOW. NOT ABLE TO FIND REPLACEMENT PART ON INTERNET. RESEARCH SHOWING MANY ISSUES WITH REGULATORS. *TR
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE ATTEMPTING TO ACCELERATE OUT OF A PARKING LOT, THE VEHICLE SUDDENLY STOPPED ACCELERATING AND COULD NOT BE MOVED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP AND THE MECHANIC STATED THAT THE UPPER BALL JOINT SEPARATED. THE CURRENT AND FAILURE MILEAGES WERE 81,000.
BOTTOM OF ALL FOUR DOORS IS RUSTING CAUSING WATER TO GET IN VEHICLE. *TR
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING 30 MPH IN THE PROCESS OF A TURN, THE FRONT PASSENGER SIDE CONTROL BALL JOINT SUDDENLY SNAPPED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 128,000.
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING LESS THAN 60 MPH, THE FRONT DRIVER'S SIDE OF THE VEHICLE COLLAPSED AND KNOCKED THE TIRE OFF THE RIM. THE VEHICLE SLID 100 YARDS, TEARING THE TIRE AND WHEEL UNTIL THE VEHICLE CAME TO A STOP ON ITS OWN. THE DEALER STATED THAT THE BALL JOINTS COULD HAVE BEEN A FACTOR IN THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBERS 06V288000 AND 03V460000. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 105,000.
WAS DRIVING DOWN THE ROAD AND SUDDENLY LOST POWER. HAD TO BE TOWED TO GARAGE AND WAS TOLD THAT THE CRANK SHAFT SENSOR AND CAM SHAFT POSITION SENSORS WERE BOTH GONE AND HAD TO BE REPLACED. JEEP LIBERTY SPORT 2003 ONLY HAS 61000 MILES ON IT. *TR
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 15 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. SUDDENLY, THE ENGINE FAILED WITHOUT WARNING. THE DRIVER PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE ENGINE FAILED TO RESTART AND ROADSIDE ASSISTANCE WAS CALLED TO THE SCENE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR INSPECTION AND THE TECHNICIAN REPLACED THE CRANKSHAFT SENSOR. IN ADDITION, THE FRONT AND REAR PASSENGER AND DRIVER'S SIDE POWER WINDOW REGULATORS WERE REPLACED TWICE. THE VIN WAS UNABLE TO BE ENTERED INTO THE SYSTEM. THE FAILURE AND CURRENT MILEAGES WERE 57,000.
NO WARNING JUST DRIVING VEHICLE AS USUAL AND ENGINE STALLED IN TRAFFIC, NOW I AM TOLD I NEED A NEW ENGINE AND AFTER RESEARCHING HAVE FOUND SEVERAL OTHER INCIDENTS ON THE NET FOR SIMILAR FAILURES, OIL HAS BEEN CHANGED REGULARLY, ENGINE DOES HAVE A LITTLE OVER 100,000 MILES BUT THIS SHOULDN'T JUST HAPPEN, OTHERS HAVE INDICATED SOMETHING ABOUT THE VALVE SEAT SLIPPING CAUSING SUCH PROBLEMS I DON'T KNOW. *TR
ON FRIDAY JUNE 12TH, 2009, MY WIFE WAS DRIVING OUR 2003 JEEP LIBERTY HOME. AFTER STOPPING FOR A STOP SIGN, SHE TURNED TO THE LEFT AND IMMEDIATELY THE UPPER FRONT BALL JOINT GAVE WAY.(IT WAS COMPLETELY RUSTED ON THE INSIDE) THE JEEP HAS 42087 MILES ON IT. FORTUNATELY MY WIFE WAS GOING VERY SLOW, OTHERWISE THERE IS NO TELLING HOW SEVERE AN ACCIDENT COULD HAVE OCCURRED. CHRYSLER/JEEP SAID THAT THERE HAS BEEN NO RECALLS ON THIS PARTICULAR MODEL, YET I FOUND A APRIL 15, 2009 POSTING ON THE INTERNET SAYING THAT THERE HAVE BEEN RECALLS FOR THE UPPER CONTROL ARM BALL JOINTS (RECALL N. J17) ON MODELS SOLD IN THE "SALT BELT STATES". WE ARE IN PENNSYLVANIA. I'VE HAD THE PART REPLACED BUT WOULD CAUTION OTHER JEEP LIBERTY OWNERS ABOUT A POTENTIALLY SERIOUS PROBLEM. *TR
2003 JEEP LIBERTY PASSENGER AND DRIVER REAR WINDOW REGULATORS FAIL AND WINDOW FALLS DOWN UNEXPECTEDLY. REPLACED TWICE, NOW REPLACING THIRD WINDOW. DEALER SAYS PLASTIC PARTS USED - KNOWS OF PROBLEM YET DEALER OR CHRYSLER WILL NOT PAY FOR EITHER DEFECTIVE PART AND/OR SERVICE. WROTE LETTER TO CHRYSLER OCT. 10,2007 CONCERNING ISSUE - GIVEN COMPLAINT NUMBER. I REQUESTED REFUND FOR DEFECTIVE PARTS - CHRYSLER HAS NOT REPLIED. WILL CONTACT AGAIN. CONCERN FOR OTHERS HAVING SMALL CHILDREN IN BACK. WINDOW COULD FALL AND CHILD COULD ACCIDENTALLY FALL OUT OF MOVING VEHICLE. NEEDS IMMEDIATE ATTENTION.*TR
2003 JEEP LIBERTY LIMITED. DUE FOR INSPECTION MAY OF 2009. FAILED TO PASS INSPECTION DUE TO FRONT LOWER BALL JOINTS. NEXT DAY, RECEIVED NOTICE IN THE MAIL REGARDING RECALL OF FRONT LOWER BALL JOINTS (THE RECALL WAS ISSUED IN 2006, I FOUND OUT LATER, BUT THIS WAS THE FIRST I WAS NOTIFIED). CALLED DEALERSHIP (DON WHITE'S OF TIMONIUM) REGARDING RECALL, WAS TOLD IT WOULD TAKE A FEW DAYS TO RECEIVE PARTS, BUT STILL WITHIN THE MONTH OF MAY, TOLD THAT THEY WOULD CALL IN A FEW DAYS WITH MORE EXACT DATES. CANCELED APPOINTMENT THAT I HAD PREVIOUSLY MADE TO HAVE BALL JOINTS REPLACED, SINCE RECALL WOULD REPAIR THE PARTS FREE OF CHARGE. NEVER RECEIVED PHONE CALL, SO PLACED CALL MYSELF TO DEALERSHIP, TOLD IT WOULD BE SEVERAL WEEKS TO RECEIVE PARTS AS THEY WERE ON BACK-ORDER. I THEN PLACED CALL TO CHRYSLER TO INVESTIGATE HUGE DELAY ON RECALL PARTS (MAY 26TH). I WAS TOLD THAT THEY WERE ON BACK-ORDER, BUT CHRYSLER WOULD ARRANGE FOR A RENTAL (FREE OF CHARGE) WHILE I WAITED FOR THE PARTS TO ARRIVE. I WAS TOLD THEY WOULD CALL ME IN 3 TO 4 DAYS WITH THE CAR RENTAL INFORMATION. NEVER RECEIVED PHONE CALL. CALLED CHRYSLER AGAIN ON JUNE 1ST, WAS TOLD TO WAIT ANOTHER DAY. CALLED BACK THE NEXT DAY (TODAY) AND WAS INFORMED THAT THE DEALERSHIP NEVER ORDERED THE PARTS AND THAT CHRYSLER NEEDED TO "INVESTIGATE" FURTHER BEFORE I COULD BE ISSUED A RENTAL, IF I WOULD GET ONE AT ALL. NOW THE INSPECTION HAS EXPIRED ON THE JEEP AND I AM LEFT WITH AN UNSAFE VEHICLE. I STILL HAVE TO WORK AND CANNOT AFFORD A RENTAL
MY WIFE OWNS A 2003 JEEP LIBERTY CAR WOULD NOT STOP WHEN THE EMERGENCY BRAKE WAS APPLIED ALMOST HIT ANOTHER CAR ON A HILL./INCLINE. FOUND THAT CHRYSLER LIED ABOUT THE RARE EMERGENCY BRAKE BEING SELF ADJUSTING. WE FOUND AFTER REMOVAL OF THE DRUM THAT THE BRAKE IS NOT SELF ADJUSTING. THE BRAKE NEEDS TO BE ADJUSTED EVERYTIME AT THE DEALER. CHRYSLER KNOWS ABOUT THIS AND HAS HID THIS ITEMS FROM THE CONSUMER. EVEN AUTO PARTS SHOP KNOW OF THIS AND SELL AN ADJUSTING TOOL THE ADJUSTMENT NEEDS TO BE MADE FROM UNDERNEATH THE CAR THROUGH A PORT ON THE INSIDE BRAKE HUB ASSEMBLY. THIS IS A SERIOUS SAFETY HAZARD THAT IF IN A CRISIS THE EMERGENCY BRAKES NEEDS TO BE DEPLOYED IT WILL FAIL AND A SEVERE OUTCOME IS EVIDENT. THERE IS NO WAY A CONSUMER CAN GET UNDER THE CAR EVERYTIME TO MASK THIS ADJUSTMENT. I THOUGHT IT WAS THE LAW TO HAVE A SELF ADJUSTING EMERGENCY BRAKE ON A VEHICLE. I AM SENDING THE DEALERSHIP A CERTIFIED LETTER REGARDING THIS IN CASE THERE IS AN UNFAVORABLE OUTCOME FROM AN EVENT DUE TO THIS SAFETY HAZARD. THIS IS AN IMMEDIATE SAFETY HAZARD THAT NEEDS IMMEDIATE CORRECTION. DEALER ACTUALLY ALLOWED VEHICLE BACK ON HIGHWAY TO CONSUMER IN A NON WORKING CONDITION. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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