Page 14 of 28 · complaints 651–700 of 1,352

2003 Jeep Liberty complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Exterior Lighting
Filed Nov 9, 2012155,000 milesTX

LIGHT TURN OFF & ON RANDOM, FOR A SECOND. NOT SAFE TO BE DRIVEN AT NIGHT. *TR

Exterior Lighting
Filed Nov 7, 2012112,700 milesPA

WHILE DRIVING HEADLIGHTS MOMENTARILY SHUT OFF . THERE IS A CLICK UNDER THE DASH, AND THEY GO OFF WHEN ON LOW BEAM, IF ON HIGH BEAM THEY SWITCH TO LOW BEAM. HAD THIS PROBLEM OCCUR SEVERAL TIMES. MY MECHANIC IS UN ABLE TO FIND THE PROBLEM, AND FROM CHECKING WITH OTHER LIBERTY OWNERS THIS IS A RECURRING ISSUE.IT IS NOT ONLY ANNOYING BUT EXTREMELY DANGEROUS. *TR

Wheels
Filed Nov 3, 201290,627 milesKY

LEFT DRIVER SIDE, UPPER BALL JOINT SEPARATED FROM CONTROL ARM. WHEEL COLLAPSED OUTWARD. FORTUNATELY, IT HAPPENED AFTER LEAVING THE INTERSTATE DRIVING 70 MILES PER HOUR. ENTERING SERVICE STATION WHEEL COLLAPSED. HAPPENED TO TALK TO AN INDIVIDUAL WHO WAS AWARE OF THE PROBLEM. INDIVIDUAL SAID THAT THIS IS A CURRENT AND ON GOING PROBLEM WITH TODAY'S VEHICLES. THE FRONT COMPONENTS ARE BEING DESIGNED SO THEY CANNOT BE MAINTAINED PROPERLY. LACK OF GREASE FITTINGS, PRESSED IN JOINT DESIGN ON BALL JOINTS TO CONTROL ARM , INSTEAD OF RE ENFORCED WITH BOLTS OR OTHER SAFE MEASURES. INDIVIDUAL STATED THAT IT IS OCCURRING ON MOST ALL MAKES AND MODELS. INSTEAD OF JUST REPLACING THE DEFECTED BALL JOINT, THE CONTROL ARM, WITH NO OTHER DEFECT, BUT THIS, HAS TO BE REPLACED, COSTING EVEN MORE MONEY. HAS BEEN REPORTED, THAT DEATHS HAVE OCCURRED. THE MENTAL IMPACT AND FEELING INSECURE AFTER A FIX IS ONGOING. I SEE MORE DEATHS AND ACCIDENTS OCCURRING BECAUSE OF THIS PROBLEM. THANK YOU. *TR

Air BagsCrash2 injured
Filed Oct 26, 2012129,000 milesOH

WHILE TRAVELING EASTBOUND THE CAR IN FRONT OF ME STOPPED ALL OF SUDDEN DUE TO CAR IN FRONT OF THEM CHANGING DIRECTION FROM TURNING TO GOING STRAIGHT. I CRASHED INTO THE REAR OF THE CAR IN FRONT OF ME. MY JEEP HAS EXTENSIVE DAMAGE. THE AIRBAGS DID NOT DEPLOY. MY PASSENGER AND MYSELF HAD HEAD INJURIES AND KNEE INJURIES HAD THE AIRBAGS DEPLOYED THERE WOULDN'T HAVE BEEN NO INJURIES. SOMETHING NEEDS TO BE RECALLED ABOUT THIS PROBLEM. *TR

Exterior Lighting
Filed Oct 24, 2012134 milesMO

HEADLIGHTS BEGIN TO FLICKER OFF AND ON THEN THEY GO OUT FOR SEVERAL SECONDS WHILE DRIVING IN THE DARK NEEDLESS TO SAY. THEN COME BACK, THEN CONTINUE TO FLICKER OFF AND ON NUMEROUS TIMES BEFORE STAYING ON FOR A PERIOD OF TIME. THIS CAN CAUSE A SERIOUS ACCIDENT AND IS NOT SAFE FOR NO ONE. A RECALL SHOULD BE MADE FOR JEEP LIBERTY. AFTER LOOKING UP THE PROBLEM ON HEADLIGHTS FLICKERING I NOTICED THAT THERE ARE MANY COMPLAINTS ABOUT THIS ISSUE. PLEASE CHECK INTO THE MATTER AS SOON AS POSSIBLE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Exterior Lighting
Filed Oct 19, 2012106,532 milesTX

HEADLIGHTS TURN OFF FOR A FEW SECONDS THEN BACK ON WHILE SPEEDING UP AND BRAKING. *TR

Air BagsCrash1 injured
Filed Oct 17, 2012120,000 milesTX

WAS DRIVING AND ALL OF SUDDEN VEHICLE WENT OUT OF CONTROL ,ROLLING OVER NUMEROUS TIMES AND ENDING UP IN THE OPPOSITE LANE. VEHICLE WAS HIT BY ANOTHER VEHICLE AND AIR BAGS NEVER DEPLOYED. CAR WAS COMPLETELY DEMOLISHED . *TR

Air Bags
Filed Oct 10, 201231,500 milesKY

MY AIRBAG LIGHT CAME ON BACK IN JUNE. AFTER READING ABOUT THE UN-INTENTIONAL DEPLOYMENTS I WENT TO THE DEALER AND ULTIMATELY HAD THE PASSENGER AIRBAG REPLACED (IN JULY). A WEEK LATER THE AIRBAG LIGHT CAME ON AGAIN (I HAVE PICTURE ON PHONE). I TOOK THE VEHICLE BACK TO THE DEALERSHIP AND THE DEALER (OF COURSE LIGHT WAS OFF BY THEN). DEALER CLAIMED NO FAULT CODE WAS ON COMPUTER AND COULD NOT FIND ISSUE (ALTHOUGH I DID SHOW THEM IPHONE PIC). LIGHT DID STAY OFF IN AUG/SEPT BUT WITHIN THE PAST WEEK THE LIGHT HAS BEGUN ILLUMINATING, STAYING ON FOR A WHILE, TURNING OFF FOR A WHILE, AND COMING BACK ON. THE VEHICLE IS GARAGE KEPT AT NIGHT BUT THE TEMP HAS GOTTEN COOLER WITHIN THE LAST COUPLE WEEKS. NOT SURE WHAT TO DO EXCEPT SET THE SEAT BACK A LITTLE MORE AND CRINGE A BIT. I WONDER HOW LOUD AN AIRBAG DEPLOYMENT IS? VEHICLE HAS APPROX. 31,700 MILES. *TR

Seats
Filed Oct 7, 201284,300 milesPA

THE DRIVER'S POWER SEAT ADJUSTER BRACKET HAS FAILED. THE RIGHT REAR BRACKET HAS BROKEN FREE FROM THE REST OF THE SEAT. THE SEAT CAN NOW BE MANUALLY TILTED FORWARD. I AM CONCERNED THAT THE SEAT WILL BECOME TOTALLY DISLODGED DURING OPERATION OF THE VEHICLE. . *TR

Wheels
Filed Oct 5, 2012100,000 milesCT

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE TRAVELING 35 MPH, THE VEHICLE BEGAN ABNORMALLY STEERING TO THE RIGHT. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO CONFIRMED THAT THE FRONT PASSENGER WHEEL WAS DAMAGED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 100,000.

Fuel/Propulsion System
Filed Oct 5, 2012123,949 milesWV

THE SUPPORT STRAPS FOR THE FUEL TANK FAILED SUDDENLY AFTER MAKING A LEFT TURN. THE FUEL TANK CONTACTED THE ROAD SURFACE FOR A SHORT TIME (1 MINUTE) BEFORE THE VEHICLE COULD BE STOPPED. THE REAR CORNER OF THE TANK (PASSENGER SIDE) WAS DAMAGED TO THE POINT THAT FUEL LEAKED FROM THE TANK. BOTH SUPPORT STRAPS WERE BROKEN AFTER THE INCIDENT. THE TANK WAS APPROXIMATELY 1/4 FULL PRIOR TO THE INCIDENT. BOTH OF THE SUPPORT STRAPS FAILED NEAR THE BOTTOM OF THE FUEL TANK. THE REMAINING PIECES OF THE SUPPORT STRAPS WERE STILL FASTENED TO THE FRAME AND THE FASTENERS WERE STILL IN PLACE AFTER THE INCIDENT. BOTH SUPPORT STRAPS WERE SEVERELY RUSTED. ALTHOUGH WE ARE DISAPPOINTED THAT THIS INCIDENT HAPPENED, WE ARE GRATEFUL THAT NO ONE WAS HURT. WE REALIZE THE OUTCOME COULD HAVE BEEN A LOT WORSE. *TR

Air Bags
Filed Oct 5, 201260,000 milesSC

AROUND FEBRUARY 2011, MY AIRBAG LIGHT STARTED ILLUMINATING RANDOMLY FOR NO APPARENT REASON. IT WOULD COME ON, I WOULD HEAR THE CHIME, AND THEN IT WOULD TURN BACK OFF. EVENTUALLY IT BEGAN STAYING LIT LONGER AND LONGER UNTIL FINALLY IT STAYS ON ALL AT TIMES. I CAN'T RECALL IF ANY CERTAIN SPEEDS MADE ANY DIFFERENCE BUT IT SEEMED LIKE IF I WAS TO HIT A BUMPY PART IN THE ROAD OR SIMILAR THEN I WOULD EITHER SEE THE LIGHT COME ON OR IF IT WAS ALREADY ON, IT WOULD GO OFF. NOW IT NEVER TURNS OFF. I HAVEN'T BEEN TO THE DEALER BECAUSE I KNOW THE RUN AROUND ILL BE GIVEN JUST AS EVERYONE ELSE I'VE READ ABOUT. I HAVE RESEARCHED HOW AIRBAG SYSTEMS OPERATE AND HAVE SLOWLY BEGAN MY OWN PROCESS OF DETERMINING WHAT IS THE CAUSE. ONLY PROBLEM, EVERY THING I READ STATES THAT I SHOULD NOT PLAY AROUND WITH THE AIRBAG SYSTEM AND OFFERS NO INFO RELATED TO TESTING PROCEDURES. I WORK ON CARS AND ELECTRONICS OFTEN, SO IF I JUST HAD THE CORRECT INFORMATION TO FEEL SAFE, THEN I WOULD SURELY TRY FINDING THE PROBLEM MYSELF. WITH THIS SAID, I SHOULDN'T HAVE TO DO THIS AND I SHOULDN'T HAVE TO WONDER ALL THE TIME, WHEN IS MY AIRBAG GOING TO EXPLODE IN MY FACE. I'LL REMOVE THE ENTIRE AIRBAG SYSTEM FROM THE VEHICLE MYSELF IF CHRYSLER DOESN'T REACT QUICKLY. I REPLACED 2 WINDOW REGULATORS. BOTH IN THE BACK DOORS. SUCH A COMMON OCCURRENCE THAT THEY HAVE CREATED A REPAIR KIT SO YOU DON'T HAVE TO PURCHASE THE WINDOW MOTOR AGAIN. STILL THE POINT IS, YOU SEE THESE PROBLEMS, STAND UP AND DO THE RIGHT THING. WE (CONSUMER

Suspension
Filed Sep 21, 2012150,000 milesCT

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE ENTERING A RESIDENTIAL DRIVEWAY, SHE HEARD A LOUD NOISE NEAR THE FRONT DRIVER'S SIDE WHEEL. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE TOP OF THE WHEEL WAS ABNORMALLY TILTED INWARD. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE UPPER CONTROL BALL JOINT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 150,000.

Visibility › Power Window Devices and Controls
Filed Sep 17, 2012MD

REAR WINDOW REGULATORS HAVE BROKEN 4 TIMES, FIX IS HUNDREDS OF DOLLARS. DEALER TOLD US JEEP USES INFERIOR PLASTIC PARTS AND REFUSES TO CORRECT THIS PROBLEM. WILL NEVER BUY A JEEP AGAIN. *TR

Air Bags
Filed Sep 12, 2012191,000 milesIN

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 191,000.

Air Bags
Filed Sep 12, 201280,000 milesNJ

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE DRIVER SIDE AIR BAG DEPLOYED ERRONEOUSLY AND WITHOUT WARNING. THE DEALER WAS NOTIFIED OF THE FAILURE WHO OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 80,000.

Suspension
Filed Aug 23, 2012150,000 milesMO

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 55 MPH THE REAR OF THE VEHICLE SPUN OUT OF CONTROL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE LOWER CONTROL ARMS WAS DEFECTIVE. AS A RESULT, THE LOWER CONTROL ARM AND THE BUSHINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000.

Air Bags
Filed Aug 10, 2012NC

AIRBAG WARNING LIGHT ILLUMINATING FOR NO APPARENT REASON. DEALERSHIP CANNOT FIND THE PROBLEM. *TR

Air Bags
Filed Aug 9, 2012NC

AIR BAG LIGHT COMES ON AND STAYS ON. SEEMS TO ONLY HAPPEN DURING THE SUMMER MONTHS. *TR

Engine
Filed Aug 5, 2012107,000 milesNJ

VEHICLE WAS MAINTAINED. OIL CHANGED ON A REGULAR BASIS AND NOW OIL IS LEAKING INTO THE ANTIFREEZE. MECHANIC SAID IT NEEDS A NEW ENGINE. THESE JEEPS ARE JUNK. OBVIOUSLY THERE SHOULD HAVE BEEN A RECALL. *TR

Air Bags1 injured
Filed Jul 26, 2012108,000 milesPA

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE DRIVER'S SIDE AIR BAG DEPLOYED ERRONEOUSLY WHILE SITTING AT A TRAFFIC STOP. THE CONTACT STATED THAT THE AIR BAG LIGHT WAS NOT ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT SUSTAINED INJURIES TO THE FACE, ARMS AND CHEST. THE CONTACT ALSO STATED THAT THE FAILURE DISABLED THE SEAT BELT, WHICH WOULD NOT LONGER RETRACT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 108,000.

Air Bags
Filed Jul 23, 201267,919 milesVA

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 55 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL INTERMITTENTLY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THERE WAS CURRENTLY AN OPEN INVESTIGATION UNDER NHTSA ACTION NUMBER EA12001 (AIR BAGS: FRONTAL: DRIVER SIDE INFLATOR MODULE) THE APPROXIMATE FAILURE MILEAGE WAS 67,919.

Air Bags
Filed Jul 23, 201267,919 milesVA

THIS VEHICLE HAS HAD ELECTRICAL ISSUES SINCE I FIRST BOUGHT IT USED 5 YEARS AGO. LAST WEEK I WAS DRIVING MY SON AND TWO OF HIS FRIENDS HOME FROM THE BEACH. I WAS ON THE INTERSTATE WHEN SUDDENLY THE AIR BAG LIGHT CAME ON, STAYED ON FOR A MINUTE OR SO, WENT OUT, THEN BLINKED A FEW TIMES. I GOT A CREEPY FEELING AND DECIDED TO DO A SEARCH. I AM GLAD I DID. I CAN'T BELIEVE CHRYSLER HAS NOT RECALLED THESE JEEPS, I THINK THEY ARE GOING TO BE PAYING A LOT MORE IN PI CLAIMS THAN IT WOULD COST TO DO THE RIGHT THING AND FIX THE PROBLEM. I AM AFRAID TO USE MY CAR!!! I CALLED HALL JEEP HERE IN VIRGINIA BEACH AND WAS TOLD TO BRING IT IN SO THEY COULD DO AN ELECTRICAL CHECK ON THE VEHICLE. [XXX], THE GIRL I SPOKE WITH IN THE SERVICE DEPARTMENT TOLD ME TO DRIVE IT UP THERE. I TOLD HER I WAS AFRAID TO AFTER READING ABOUT THE INJURIES THAT HAVE BEEN INCURRED WHEN THE DRIVER AND SOMETIMES PASSENGER SIDE AIR BAGS DEPLOY FOR NO REASON. I AM 5'2" TALL AND MUST SIT CLOSE TO THE STEERING WHEEL, INCREASING THE CHANCE OF INJURY OR EVEN DEATH. SHE TOLD ME THAT EVEN I SAID THAT THE RISK OF IT HAPPENING WAS SMALL, WHEN I ASKED HER HOW I SAID THAT HER RESPONSE WAS "YOU SAID THERE HAVE ONLY BEEN 87 INCIDENTS AND THERE ARE THOUSANDS OF THEM ON THE ROAD" !!!!! I TOLD HER IT SHOULD ONLY TAKE ONE FOR THEM TO BE ALARMED. SHE THEN SUGGESTED I HAVE IT TOWED - AT MY EXPENSE OF COURSE. THIS IS JUST UNSATISFACTORY AND I WILL NEVER BUY ANOTHER CHRYSLER PRODUCT! MY HUSBAND HAS BEEN LOOKING AT THE DODGE RAM TRUCK BUT N

Air Bags1 injured
Filed Jul 16, 2012125,000 milesCA

I WAS DRIVEN IN A SCHOOL ZONE STREET AND THE LIGHTS OF AIRBAG ON AND APROX. 2 MINUTES THE AIR BAGS EXPLODED IN MY FACE, THE DRIVE AND PASSENGERS SIDE, THEN I STOPPED THE JEEP, IT SMELL LIKE SOMETHING IS BURNING AND HOT, I DID NOT SEE FIRE. *TR

Air Bags2 injured
Filed Jul 14, 201283,597 milesFL

WHILE IN DRIVEWAY AFTER STARTING VEHICLE PASS AIRBAG DEPLOYED. ABOUT 5 SECS LATER DRIVER SIDE AB DEPLOYED............... *TR

Visibility › Power Window Devices and Controls
Filed Jul 4, 201235,000 milesNC

PASSENGER SIDE REAR WINDOW FALLS OPEN CREATING A SECURITY RISK FOR VEHICLE DRIVER AND CONTENTS. WINDOW REGULATOR HAS BEEN REPLACED BY A FRANCHISED JEEP DEALER SIX TIMES - ONCE A YEAR FOR THE LAST SIX YEARS. *JS

Air Bags1 injured
Filed Jun 28, 2012111,000 milesFL

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING 45 MPH SHE NOTICE THAT THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE AIR BAG THEN DEPLOYED ERRONEOUSLY. SHE WAS ABLE TO PULL OVER ON THE SIDE OF THE ROAD AND CALLED THE POLICE. THE CONTACT SUSTAINED SOME INJURY AS A RESULT OF BEING STRUCK BY THE AIR BAG. SHE WAS ABLE TO DRIVE THE VEHICLE HOME AND CONTACTED THE DEALER TO HAVE THE AIR BAG REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 111,000.

Structure › Body
Filed Jun 27, 201266,000 milesNJ

AT ONLY 66,000 MILES ORIGINAL OWNER DIRECTLY FROM A 4-YEAR CORPORATE LEASE, A LARGE CORROSION/RUST HOLE THROUGH BOTTOM OF PASSENGER SIDE BODY FRAME RAIL HAS BEEN DISCOVERED, WHERE LOWER CONTROL ARM MEETS THE FRAME RAIL. BREAKAGE OF THE REAR FRAME RAIL IS PENDING DUE TO RUST HOLE, WOULD LIKELY CAUSE A SPONTANEOUS LOSS OF STEERING, INJURY OR DEATH. JEEP IS TOO DANGEROUS TO DRIVE. MUST SPEND $2,000 TO TRY TO REPLACE FRAME RAIL. CONTACTED CHRYSLER BUT THEY WOULD NOT FIX DUE TO YEAR OF VEHICLE, CORROSION RECALLS ARE 2004-2007. THE ENTIRE UNDERSIDE OF VEHICLE IS RUSTED AND ONLY A MATTER OF TIME BEFORE ALL OTHER COMPONENTS RUST THROUGH INCLUDING SUSPENSION AND BRAKE LINES AS WELL AS LESSER PARTS ALREADY GOING LIKE REAR WINDOW CURRENTLY RUSTED SHUT AND ENGINE PARTS WITH CORROSION BEGINNING. I LIVE IN NJ WHICH IS INCLUDED IN THE "SALT BELT" -STATES THAT USE SALTS TO DE-ICE ROADWAYS IN WINTER, SO THE RECALL ON MY WOULD NOT AFFECT MY VEHICLE REGARDLESS OF IT'S YEAR. IT IS MY OPINION THAT THERE IS A MAJOR CORROSION/RUST ISSUE IN THE EARLIER JEEP LIBERTY MODELS WHICH MAKES THESE VEHICLES VERY DANGEROUS TO DRIVE. BUYERS BEWARE ESPECIALLY IN THE NORTHEAST. HAVE A THOROUGH INSPECTION FOR RUST BEFORE BUYING ANY USED JEEP LIBERTY. *TR

Air Bags
Filed Jun 26, 201230,100 milesKY

DRIVING LATE AFTERNOON APPROX 35 MPH. RUNNING WITH MAX AC ON, RADIO ON, LIGHTS OFF AND VEHICLE IN 4X2 MODE. AIRBAG LIGHT ILLUMINATED. STOPPED AT STOP SIGN AND LIGHT TURNED OFF. ILLUMINATED AGAIN AFTER CONTINUING TO DRIVE. LIGHT STAYED ON ALL THE WAY HOME (APPROX ADDITIONAL 5 MILES). LIGHT DID NOT ILLUMINATE THIS MORNING. I'VE JUST TAKEN TO DEALERSHIP FOR REVIEW AFTER READING THE RECENT ISSUES OF AIRBAG DEPLOYMENT AFTER AIR BAG LIGHT ILLUMINATION WITH NO IMPACT (YIKES). VEHICLE HAS APPROX 30,000 MILES ON IT. I WILL REVISE OR RE-INPUT IF DEALER DOESN'T FIND ISSUE OR IT DEPLOYS WITH NO WARNING.*JB

Fuel/Propulsion System
Filed Jun 19, 2012131,366 milesFL

**URGENT** I AM REQUESTING THAT THE RECALL OF JEEPS DUE TO GAS-TANK FIRES BE ACCELERATED. I BECAME AWARE OF THE GAS-TANK FIRES INVOLVING JEEPS ON 6/17/2012. MY ONLY MODE OF TRANSPORTATION IS A 2003 JEEP LIBERTY AND I AM FEARFUL OF DRIVING THE VEHICLE NOW. IF SOMEONE REAR ENDS ME, THE JEEP MAY BURST INTO FLAMES. I AM FILING THIS COMPLAINT AGAINST JEEP/CHRYSLER FOR ALLOWING MYSELF AND A MILLION OTHER DRIVERS TO CONTINUE DRIVING A VEHICLE WITH A DANGEROUS CONDITION WHEN THEY HAVE KNOWN OF THE ISSUE FOR THE LAST TWO (2) YEARS!! I HAVE NOT PERSONALLY HAD AN INCIDENT BUT I WOULD LIKE THE PROBLEM CORRECTED BEFORE I AM ADDED TO THE FATALITY STATISTICS. A RECALL NEEDS TO BE DONE IMMEDIATELY WITH EITHER CORRECTION TO THE VEHICLE OR VEHICLE REPLACEMENT. JEEP/CHRYSLER OWE A RESPONSIBILITY TO ITS CONSUMERS TO REPORT UNSAFE/DANGEROUS CONDITIONS. THANK YOU *JS

Suspension
Filed Jun 14, 201290,045 milesDE

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING 25 MPH THERE WAS A LOUD NOISE COMING FROM THE REAR SUSPENSION BAR. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THERE WAS RUST AND CORROSION ON THE REAR STABILIZATION BAR THAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THE CONTACT THAT THERE WERE NO RECALLS FOR THE VEHICLE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 90,045.

Air Bags1 injured
Filed May 17, 2012117,000 milesTX

I WAS STOPPED AT A RED LIGHT DURING RUSH HOUR AT ~4:20PM WAITING TO GET ON THE FREEWAY (SAN FELIPE AND FEEDER ROAD OF 610 / HOUSTON, TX). MY A/C WAS RUNNING BUT THE RADIO WAS OFF. I HEARD THE WARNING CHIME FROM THE DASH BOARD AND NOTICED MY AIRBAG WARNING LIGHT HAD COME ON. ROUGHLY 5 SECONDS LATER WHILE STILL STOPPED AT THE RED LIGHT, BOTH THE DRIVER AND PASSENGER SIDE AIRBAGS SPONTANEOUSLY DEPLOYED. AFTER THE SHOCK, I NOTICED MY HAZARD LIGHTS AUTOMATICALLY HAD COME ON AND I THINK THE ENGINE HAD SHUT OFF. I PUT THE CAR IN PARK AND EXITED THE VEHICLE. SINCE MY HANDS WERE ON STEERING WHEEL DURING DEPLOYMENT THEY RECEIVED THE MOST DIRECT BLUNT FORCE TRAUMA ALONG WITH CHEMICAL BURNS (I LATER WENT TO EMERGENCY ROOM THAT EVENING). THE CAR WAS TOWED TO THE NEAREST CHRYSLER DEALERSHIP. LUCKILY I WAS NOT ON THE FREEWAY TRAVELING 70MPH WHEN IT HAPPENED. *TR

Visibility › Power Window Devices and Controls
Filed May 14, 201243,644 milesTN

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE DRIVER SIDE WINDOW COULD NOT BE OPERATED. THE DEALER STATED THAT THE FRONT DRIVER SIDE WINDOW POWER REGULATOR NEEDED TO BE REPAIRED. THE REPAIR WAS MADE HOWEVER, THE FAILURE RECURRED. THE REAR DRIVER SIDE WINDOW ALSO EXHIBITED THE SAME FAILURE. THE FRONT PASSENGER SIDE WINDOW COULD BE OPENED PARTIALLY, BUT THE WINDOW WOULD STOP MIDWAY. THE MANUFACTURER WAS NOTIFIED BUT A RESPONSE WAS NOT RECEIVED. THE FAILURE MILEAGE WAS 43,644. UPDATED 06/12/12*LJ THE LEFT FRONT POWER WINDOW WAS NOISY AND BARELY OPERATING. THE DEALER REPLACED THE REGULATOR. UPDATED 06/13/12

Air Bags
Filed May 7, 2012152,000 milesMO

AIR BAG LIGHT COME ON WHILE DRIVING THEN GOES OFF THEN COMES ON AGAIN AT RANDOM . SOMETIMES 2 OR 3 TIMES A DAY .. NOTHING FOR ABOUT A MONTH THEN BACK ON ALL OVER AGAIN THEN OFF,,,, WHILE DRIVING ON HIGHWAY. HAS BEGUN TO DO IT MORE OFTEN... I AM AFRAID THE AIRBAG WILL DEPLOY FOR NO REASON WHILE DRIVING AND CAUSE ME TO BE INVOLVED IN AN ACCIDENT. *TR

Engine and Engine Cooling
Filed Apr 21, 201283,000 milesGA

DRIVING CAR AND IT JUST CUT OFF..THIS IS THE THIRD TIME OVER THE YEARS...FIRST TIME WHEN CAR WAS PURCHASED NEW IN 2003 AT CARMAX IN THEIR DRIVEWAY...THEN A COUPLE OF YEARS AGO ON EXPRESSWAY..COST 1,600 FOR REPAIRS AT DEALERSHIP..THEN AGAIN 4-20-2012..THE CAR HAS HAD FOUR WINDOW MOTOR REPLACEMENTS AND TWO COMPUTER REPLACEMENTS..THE CAR IS DANGEROUS..I HAVE CHECKED INTERNET..THESE ARE ISSUES ACROSS THE USA. THE CAR SHOULD BE RECALLED..IT IS DANGEROUS..WILL CONTACT PRESIDENT OBAMA ALSO AND THE NEWS MEDIA. *JS UPDATED 11/01/12

Air Bags1 injured
Filed Apr 16, 2012PR

I WAS INJURED FROM UNEXPECTED AIRBAG DEPLOYMENT JEEP LIBERTY 2003. HAPPENED TO ME YESTERDAY, APRIL 16, 2012. THANK GOD I WAS DRIVING SLOWLY AWAY FROM MY DRIVEWAY. I HEARD A BEEP, LOOK AT THE DASHBOARD AND SAW THE AIRBAG LIGHT ON. MY REACTION WAS TO PUT MY FOOT ON THE BREAK, TO LEAN BACK AND MY INSTINCT MADE ME TO LIFT MY LEFT ARM TO COVER MY FACE. BOOM!!! - LOUD EXPLOSION, PAIN IN MY ARM AND COVERED WITH A CLOUD OF POWDER/DUST. IT TOOK ME A COUPLE OF SECONDS TO REALIZE WHAT HAPPENED. THE DRIVERS AIRBAG EXPLODED WITHOUT ANY REASON AT ALL. SEATBELT LOCKED. I TURNED BACK TO SEE IF MY 8 YEAR OLD SON WAS OK. DISORIENTED, CONFUSED, EYES WIDE OPEN, BUT OK. JUST THINKING THE TRAGEDY IT COULD HAVE BEEN 1 MINUTE LATER ON THE HIGHWAY, DEFINITELY A BAD ACCIDENT AND MANY LIVES COMPROMISED. ADDED 1 INJURED PER CONSUMER INTERVIEW.PCO *JS

Air Bags
Filed Apr 10, 2012175,000 milesTX

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE FRONT DRIVER'S AIR BAG DEPLOYED. THE FRONT DRIVER'S SEAT BELT ALSO SEIZED AND COULD NOT BE LOOSENED. THERE WAS NO CRASH AND NO WARNING PRIOR TO THE FAILURE. THE CONTACT MERGED ONTO THE SHOULDER FOR A COUPLE OF MINUTES AND THEN THE VEHICLE WAS SAFELY DRIVEN HOME. THE DEALER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS ADDRESSING THE FAILURE. THE MANUFACTURER WAS ALSO NOTIFIED AND STATED THAT THERE WERE NO RECALLS ON THE AIR BAG. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 175,000.

Visibility › Power Window Devices and Controls
Filed Apr 7, 201210 milesGA

COMPUTER FAILURE, ENGINE CUT OFF, INTERIOR LIGHTS, FIVE WINDOW MOTORS AND GLASS..CAR SHOULD BE RECALLED..SAFETY ISSUES. *TR

Wheels
Filed Mar 23, 201289,000 milesCT

I WAS HEADING TO FRIEND'S PLACE AND HAD JUST GOTTEN OFF THE HIGHWAY WHEN I PULLED INTO HER STREET. I WENT UP A SLIGHTLY RAISED DRIVEWAY IN ORDER TO TURN THE CAR AROUND WHEN I HEARD A LOUD, GRINDING SOUND. I THOUGHT THAT MAYBE SOMETHING HAD GOTTEN STUCK UNDER THE CAR, SO I GOT OUT TO CHECK BUT SAW NOTHING. I GOT BACK IN THE CAR AND CONTINUED TO REVERSE IT IN ORDER TO PARK, BUT THE NOISE STARTED RIGHT BACK UP AGAIN AND STEERING HAD NOW BECOME EXTREMELY DIFFICULT. I EVENTUALLY PARKED THE CAR, GOT OUT AND NOTICED THAT THE FRONT PASSENGER WHEEL WAS BENT IN BECAUSE THE BALL JOINT HAD COME OUT. I KNOW THAT THERE WERE RECALLS REGARDING THIS IN 2003, 2006 AND 2009. I AM PLANNING TO CALL THE DEALERSHIP TOMORROW TO ALERT THEM OF THE SITUATION. HOWEVER, ANY HELP THAT YOU CAN HELP ME WOULD BE GREAT! THANK YOU! *TR

Air BagsCrash1 injured
Filed Mar 22, 2012105,000 milesIN

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY SPORT. WHILE DRIVING 35 MPH, THE CONTACT WAS INVOLVED IN A HEAD-ON CRASH WHERE THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. THE DRIVER SUSTAINED NECK AND BACK INJURIES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.

Engine and Engine Cooling
Filed Mar 8, 201294,000 milesPA

DROVE IT THE NIGHT BEFORE AND IT RAN PERFECTLY FINE. NO PROBLEMS AT ALL. COME OUT TO GO TO WORK IN THE MORNING AND TURN THE KEY AND THE ENGINE WAS KNOCKING REALLY BAD. SO I TURNED IT OFF AND TRIED IT AGAIN AND GOT THE SAME THING AGAIN. TOOK IT TO THE MECHANIC WHICH IS 1/8MILES AWAY. HE REPLACED THE SPARK PLUGS AND WIRES AND STILL DOING IT. HE SAID THE ENGINE HAS FULL COMPRESSION. HE CAN'T FIGURE OUT WHAT IS WRONG WITH IT. NOT EVEN A 100,000 MILES ON IT YET. VERY DISAPPOINTED IN JEEP... THE MECHANIC SAID I NEED A NEW ENGINE. 3.7L 2003 JEEP LIBERTY AND IT HAVE SEEN OTHERS HAVING THIS SUCH PROBLEM TOO. JEEP NEEDS TO STEP IN AND DO SOMETHING ABOUT IT. I WILL RUIN THEIR REPUTATION SO BAD BY SOCIAL MEDIA. FRIENDS FROM ALL ACROSS THE COUNTRY AND OTHER COUNTRIES WILL FIND OUT THAT JEEP IS A JOKE AND DOES NOT STAND BEHIND THEIR VEHICLE. I WILL NEVER BUY ANOTHER PRODUCT FROM THEM EVER AGAIN!!! PLEASE JEEP STEP IN AND DO SOMETHING FOR US.. RECALL THE ENGINE FOR THESE CAR'S!!!! *TR

Air Bags
Filed Mar 6, 201285,235 milesMS

AIR BAGS WARNING LIGHT CAME ON WHILE THE CAR WAS MOVING. *TR

Air Bags1 injured
Filed Feb 17, 2012OK

IN MY DRIVEWAY, I STARTED THE IGNITION, THEN PAUSED TO FINISH TEXTING. WITH THE ENGINE RUNNING, STILL IN PARK, THE PASSENGER AIRBAG SUDDENLY DEPLOYED. I HAD ENOUGH TIME TO COVER MY FACE WITH MY ARMS BEFORE THE DRIVER SIDE AIRBAG DEPLOYED. I HAVE A MINOR BURN ON MY FOREARM, AND MY EARS ARE STILL RINGING, BUT WAS OTHERWISE UNHARMED. THIS INCIDENT COULD HAVE BEEN MUCH WORSE SINCE I WAS ON MY WAY TO PICK UP MY SMALL CHILDREN. *TR

Steering
Filed Feb 6, 201292,000 milesIN

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AND NO WARNING LAMPS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE STEERING COLUMN WAS FRACTURED AND CAUSING THE IGNITION SWITCH TO MALFUNCTION. AS A RESULT, THE STEERING NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 92,000.

Air Bags
Filed Feb 2, 201247,150 milesMS

AIRBAG DEPLOYED FOR NO REASON WHEN DRIVING ON FREEWAYS HAVING SPEED OF 65 MPH, VERY DANGEROUS , CAN NOT SEE ROAD IN FRONT OF, BECAUSE INFLATED AIRBAG AND KIND OF DUST AND SMOKE FROM AIRBAG, TRAFFIC WAS HEAVY, BUT PERSONAL ALERTNESS MADE IT AT CURBSIDE, WAS LUCKY TO AVOID DANGEROUS ACCIDENT. *KB

Visibility
Filed Jan 31, 2012112,000 milesWA

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR PASSENGER SIDE WINDOW FAILED AND THE REAR DRIVER SIDE WINDOW COULD NOT BE CLOSED. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 112,000 AND THE CURRENT MILEAGE WAS 123,000.

Visibility › Power Window Devices and Controls
Filed Jan 31, 201231,000 milesCA

THE WINDOW REGULATOR HAS BROKEN IN BOTH OF MY REAR WINDOWS MULTIPLE TIMES. IT BROKE IN THE REAR DRIVER'S SIDE WINDOW ON: JAN. 2005, JUN. 2008, JAN. 2010, & OCT. 2011. IT HAS ALSO BROKEN IN THE REAR PASSENGER'S SIDE WINDOW ON: SEPT. 2005; DEC. 2007; SEPT. 2009; OCT. 2010; & JAN. 2012. THAT WOULD BE A TOTAL OF 9 TIMES. OBVIOUSLY THE PART THAT IS BEING USED IS INFERIOR SINCE IT CONTINUALLY BREAKS AND AT BEST LASTS AROUND 2 YEARS. I HAVE CALCULATED THAT THIS PART HAS COST ME A GRAND TOTAL OF $1,295. JEEP HAS OFFERED ASSISTANCE IN PAYING FOR THE REPAIRS BUT I HAVE ALWAYS HAD SOME FINANCIAL RESPONSIBILITY. I FEEL THAT THIS IS A SAFETY HAZARD BECAUSE WHEN THE PART MALFUNCTIONS THE WINDOW SLIDES ALL THE WAY INTO THE DOOR. THIS COULD BE A POTENTIAL SAFETY ISSUE IF I HAD YOUNG CHILDREN RIDING IN THE BACKSEAT. I FEEL LIKE JEEP IS USING A SUBSTANDARD PART SO THEY CAN CONTINUE TO MAKE MONEY OFF OF ME. *TT

Unknown or Other
Filed Jan 31, 2012105,000 milesGA

MY KEY WILL NOT TURN IN THE IGNITION OF THE 2003 JEEP LIBERTY. THE STEERING COLUMN WAS NOT LOCKED AND I TRIED FOR ABOUT 20 MINUTES TO JIGGLE/TURN THE WHEEL, JIGGLE THE AUTOMATIC TRANSMISSION SHIFTER, ETC. THE KEY WAS INSERTED FULLY BECAUSE ELECTRICAL CAME ON TO ALERT ME THAT THE KEY WAS IN THE IGNITION (WHEN I OPENED THE DRIVER DOOR THE WARNING BEEPS CAME ON TO SIGNIFY KEY STILL IN IGNITION). THE IGNITION SIMPLY WOULD NOT TURN. I HAD TO HAVE MY CAR TOWED TO A MECHANIC AND HAVE SINCE LEARNED FROM ONLINE RESEARCH THAT THIS IS A VERY COMMON PROBLEM WITH JEEP LIBERTY'S AND MANY CHRYSLER PRODUCTS. THE SOLUTIONS SEEM TO BE PATCHWORK WORKAROUNDS THAT PEOPLE HAVE COME UP WITH INDEPENDENT OF CHRYSLER'S HELP. *TT

Air Bags1 injured
Filed Jan 30, 201296 milesFL

MY GIRLFRIEND JUST EXITED OFF OF JTB IN JACKSONVILLE BEACH, FL ONTO MARSH LANDING PARKWAY AND CAME TO A NORMAL STOP IN TRAFFIC (NOT ABRUPT OR SUDDEN IN ANY WAY). AS SITTING, CHIME WENT OFF AS IF THE GAS WAS LOW. LOOKED AT DASH AND SAW THAT GAS WAS NOT EMPTY AND THAT AIR BAG LIGHT WAS ON. AT THAT MOMENT, THE PASSENGER AIR BAG DEPLOYED AND IMMEDIATELY AFTER, THE DRIVER AIR BAG DEPLOYED. SHE WAS ABLE TO PULL INTO AN OFFICE COMPLEX AND STOP, VERY DESTRAUGHT AND UPSET OVER WHAT HAD HAPPENED. A COUPLE PEOPLE SAW WHAT HAD HAPPENED AND STOPPED. THERE WAS ALSO A COP THAT SAW WHAT WAS GOING ON AND PULLED OVER. SHE SUFFERED MINOR PHYSICAL INJURIES, BUT HER CAR IS SITTING AT MY HOME UNDRIVABLE. (THIS HAPPENED ABOUT A QUARTER OF A MILE FROM HOME, SO I DROVE IT HOME). I HAVE FILED AN INVESTIGATION WITH JEEP AND AM AWAITING THEIR CALL. SHE DID NOT HIT ANYTHING-ANYONE AND NOTHING-NO ONE HIT HER. SHE HAS HAD A JEEP DEALERSHIP DO ANY WORK ON IT ANYTIME IT NEEDS IT. ALL RECALLS HAVE BEEN FOLLOWED. SHE WAS THE ONLY PERSON IN THE CAR AT THE TIME. TT

Suspension
Filed Jan 17, 201240,000 milesMD

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT AFTER HAVING THE VEHICLE IN FOR A REGULAR OIL CHANGE, SHE WAS ADVISED THAT ALL OF THE SUSPENSION COMPONENTS WERE SEVERELY RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2003 Jeep Liberty → · Every Liberty year → · How the figures are calculated →