TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHEN ATTEMPTING TO START THE VEHICLE, THE IGNITION WOULD SEIZE AND THE STEERING WHEEL COULD NOT BE TURNED. ALSO, WHEN DRIVING APPROXIMATELY 5 -25 MPH, THERE WAS AN ABNORMAL CLICKING HEARD FROM THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED APPROXIMATELY FOUR MONTHS LATER. THE VEHICLE WAS REPAIRED A SECOND TIME BUT THE REPAIRS WERE MADE BY THE CONTACT. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000. THE VIN WAS UNAVAILABLE.
2003 Jeep Liberty complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →
MY FAN BLOWER JUST WORKS ON HIGH. MY ENGINE LIGHT ALWAYS ON. RUSTING BACK DOORS. I HAVE BEEN WAITING FOR RECALLS. I LOVE MY JEEP!!!! BUT JEEP NEEDS TO FIX MULTIPLE PROBLEMS. IT SUCKS THAT FAILED COMPONENTS DOES NOT LET YOU LIST SPECIFIC PARTS. *TR
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR ROUTINE SERVICE WHEN THE MECHANIC ADVISED THAT THE BALL JOINT WAS DEFECTIVE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 06V288000 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE FAILURE AND THE CURRENT MILEAGE WAS 120,000.
I WAS ADVISED BY MY JEEP DEALERSHIP THAT MY 2003 JEEP LIBERTY NEEDS BOTH THE LEFT AND RIGHT FRONT UPPER CONTROL ARMS REPLACED. 2003 JEEP LIBERTY VEHICLES MANUFACTURED FROM MAY 2002 THROUGH SEPTEMBER 2002 HAVE BEEN RECALLED DUE TO THE FAILURE OF THIS COMPONENT. THE CHRYSLER RECALL IS NO. J17 (NHTSA CAMPAIGN ID 09V119000; NHTSA ACTION NUMBER EA08008). MY JEEP LIBERTY WAS MANUFACTURED IN OCTOBER 2002 - ONE MONTH AFTER THE RECALL PERIOD AND THEREFORE ISN'T ELIGIBLE FOR THIS RECALL. IN RESEARCHING CHRYSLER RECALL NO J17, THE ROOT CAUSE OF THE UPPER CONTROL ARM ISSUE WAS NEVER DETERMINED. IT WAS ONLY DETERMINED THAT 70% OF INCIDENTS OCCURRED DURING THIS TIME PERIOD WHILE ONLY ACCOUNTING FOR 11% OF VEHICLE PRODUCTION (A "SPIKE"). I ARGUE THAT SINCE MY JEEP WAS MANUFACTURED ONE MONTH AFTER THE RECALL PERIOD, AND REQUIRES UPPER CONTROL ARM REPLACEMENT, IT IS THE SAME ISSUE EXPERIENCE BY VEHICLES UNDER THE J17 RECALL. I ASK THAT EITHER: (1) CHRYSLER REPLACE MY UPPER CONTROL ARMS FREE OF CHARGE -OR- (2) NHTSA / ODI EXTEND THE RECALL TO COVER THE REMAINING 2003 JEEP LIBERTY VEHICLES NOT COVERED UNDER J17. I ASK FOR NHTSA / ODI'S ASSISTANCE IN SEEKING REIMBURSEMENT FROM CHRYSLER AND INVESTIGATING EXTENSION OF THE J17 RECALL. *TR
ALL FOUR GOODYEAR WRANGLER TIRES SIDEWALLS HAVE SEPARATED FROM TIRES AROUND WHITEWALL BAND. THUS RENDERING THE TIRES TO BE UNSAFE TO DRIVE. ALL FOUR TIRES ARE BEING REPLACED. GREAT AMOUNT OF TREAD REMAINING ONLY DRIVEN 30K MILES ON THEM. *TR
THE HEADLIGHTS ON MY JEEP TURN THEMSELVES ON AND OFF RANDOMLY. WHEN THE LIGHTS TURN ON AND OFF THERE IS A "CLICKING" NOISE INSIDE THE CAR NEAR THE DRIVERS SEAT/DASHBOARD. THIS HAS BEEN HAPPENING SINCE OCTOBER/NOVEMBER 2010 AND AFTER SEVERAL MECHANICS HAVE TRIED TO TROUBLESHOOT THERE HAS BEEN NO WAY TO RECTIFY AND DIAGNOSE THE PROBLEM SINCE IT IS AN INTERMITTENT ISSUE. THIS IS A MAJOR SAFETY ISSUE AND COULD CAUSE AN ACCIDENT THAT COULD INVOLVE MANY VEHICLES AND MAYBE DEATH OF SOME PASSENGERS AND DRIVERS DUE TO THE ABILITY NOT TO SEE MY VEHICLE. I RECOMMEND THAT CHRYSLER PLACE A RECALL ON THIS ISSUE ASAP SINCE I AM NOT THE ONLY LIBERTY OWNER THAT HAS THIS ISSUE. IT SEEMS TO BE AFFECTING LIBERTIES CROSSING OVER SEVERAL YEARS IN THIS TIME FRAME. *TR
WHEN I WAS DRIVING TO MY HOUSE IN PUENTE NUEVO COUNTY, SAN SEBASTIAN, PUERTO RICO, THE FRONT DRIVER AIRBAG EXPLODE WITHOUT COLLISION. I MADE A POLICE REPORT NUM. [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
HEADLIGHTS GO OFF & ON WHILE DRIVING, ACCOMPANIED BY RELAY CLICKING NOISE. *TR
WHILE STOPPED AT A STOP LIGHT MY JEEP LIBERTY UNEXPECTEDLY ACCELERATED WHILE MY FOOT WAS ON THE BRAKE. *TR
BOTH REAR WINDOWS HAVE FALLEN INTO WINDOW TRACKS DUE TO FAILURE OF A $.05 PIECE OF PLASTIC. THE DEALER REPAIR IS $600 TO REPLACE WINDOW ACTUATOR WITH NO PROMISE THAT THE FAILURE WILL NOT HAPPEN AGAIN, SINCE THE EXACT SAME PART THAT FAILS IS THE EXACT SAME PART THAT IS REPLACED. IT IS SIMPLY A DISGRACE THAT AN INDIVIDUAL CAN "GOOGLE" THIS ISSUE ON JEEP LIBERTY'S AND SEE THAT THIS HAPPENS EVERYDAY AND HAS HAPPENED TP THOUSANDS OF OWNERS. HOW CAN CHRYSLER GET AWAY WITH THIS, AND NOT BE FORCED TO REPAIR A FAULTY PART THAT IS KNOWN TO FAIL TIME AND TIME AGAIN? *TR
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE FRONT AND REAR PASSENGER WINDOWS HAD FALLEN DOWN INTO THE DOOR PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT THE WINDOW REGULATORS WERE FRACTURED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR ROUTINE SERVICE WHEN SHE WAS ADVISED THAT THE FUEL TANK STRAPS WERE SEVERELY RUSTED AND FRACTURED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 127,700. THE VIN WAS UNAVAILABLE.
AIR BAG WARNING LIGHT CAME ON, AND STAYED ON. *TR
PROBLEM IS WITH REAR POWER WINDOWS WHEN THE ASSEMBLY BREAKS THE CABLE JAMS THE DOOR LOCK AND YOU CAN NOT OPEN THE REAR DOOR. *TT
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THE REAR PASSENGER SIDE WINDOW FELL INTO THE DOOR PANEL AND SHATTERED. THE VEHICLE WAS TAKEN TO HAVE THE WINDOW REGULATOR REPLACED. THE CONTACT STATED THAT THE FAILURE WAS ONGOING AND THE WINDOW REGULATORS HAD TO BE CONSTANTLY REPLACED. THE DEALER ADVISED CONTACTING THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER WAS CONTACTED WHO ADVISED THAT DUE TO THE AGE AND MILEAGE OF THE VEHICLE, THEY WOULD NOT ASSIST WITH THE REPAIRS. THE FAILURE MILEAGE WAS 110,000.
HAD A CAR FAIL TO STOP AT A CROSS ROAD STOP SIGN AND I HIT HER (TBONE) STYLE LOTS OF FRONT END DAMAGE TO MY LIBERTY. MY AIR BAGS DIDN'T DEPLOY. I HIT THE STEALING WHEEL AND BROKE MY STERNUM. *TT
THIS VEHICLE NOW HAS 67000 MILES ON IT. THE AIR BAG LIGHT INTERMITTENTLY CAME ON AT 63000 WHEN HITTING SMALL POT HOLES IN THE ROAD, THEN IT FINALLY CAME ON AND STAYED ON. I TOOK THIS VEHICLE TO THE DEALER AND THEY TOLD ME THAT BOTH MODULES FAILED THAT ARE IN THE DRIVER AND PASSAGER SEAT, AND IT WOULD COST ME $557.31 TO HAVE IT FIXED. I CALLED CHYSLER ABOUT THIS FOR SOME HELP WITH THE COST TO HAVE IT REPAIRED, BUT THEY SAID NO, I SHOULD MAYBE CALL YOU AND FILE A COMPLAINT, SO I AM ASKING YOU TO INTERVENE WITH CHYSLER ON MY BEHALF. ACCORDING TO THE INTERNET AT BAILEY CAR.COM/RECALLS, NHTSA SAID THERE HAVE BEEN INJURIES FROM THE UNEXPECTED FRONT BAG DEPLOYMENTS. I WAS LUCKY THAT I HAD MY AIRBAG LIGHT PROBLEM CHECKED BEFORE THE AIRBAGS UNEXPECTEDLY DEPLOYED. BECAUSE THERE ARE SEVERAL CONSUMERS LIKE ME OUT THERE THAT ARE UNKNOWINGLY SUBJECT TO SERIOUS INJURIES, I FEEL THAT YOU SHOULD REQUEST THAT JEEP RECALL ALL THE 2002 AND 2003 LIBERTY JEEPS FOR THIS MALFUNCTION. *TT
MY HUSBAND WAS TAKING HIS SON BACK TO HIS MOTHERS HOUSE RUNNING ABOUT 55MPH WHEN A LARGE BUCK CAME OUT IN FRONT OF THEM. THE HOOD AND GRILL WAS SMASHED IN WITH THE RADIATOR AGAINST THE MOTOR. IT WAS STILL DRIVABLE BUT WASN'T ABLE TO HOLD WATER TO KEEP FROM OVERHEATING. THERE WAS NO AIRBAGS DEPLOYED UPON IMPACT. THE INSURANCE SAYS IT MUST BE A LARGE ACCIDENT FOR THE AIRBAGS TO DEPLOY. THE JEEP IS NOT TOTALED BECAUSE THE AGENT SAID HE WAS TRYING NOT TO TOTAL IT OUT SINCE WE WERE SO CLOSE TO HAVING IT PAID OFF. I DON'T UNDERSTAND WHY THE AIRBAGS WOULDN'T DEPLOY ON SUCH A HARD IMPACT. YOU CAN SEE THE SKID MARKS FOR ABOUT 20 FEET. THERE IS DEER HAIR STUCK INTO THE HOOD OF THE JEEP. I HAVE BEEN IN A COUPLE ACCIDENTS BEFORE AND THEY WEREN'T AS SERIOUS AS THIS BUT THE AIRBAGS DID DEPLOY. THERE NEEDS TO BE SOMETHING DONE FOR THE AIRBAGS TO DEPLOY UPON IMPACT. *TR
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THERE WAS RUST ON BOTH THE FRONT AND REAR CONTROL ARMS. THE DEALER DIAGNOSED THAT THERE MAY HAVE BEEN A LEAK THAT WAS CAUSING THE RUST. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 68,000.
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 30 MPH, THE DRIVER AND PASSENGER SIDE FRONTAL AIR BAGS DEPLOYED INADVERTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIANS STATED THE MANUFACTURER WOULD HAVE TO AUTHORIZE THE REPAIRS FOR THEM TO INSPECT AND DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 117,188. UPDATED 1/20/11 *CN CONSUMER SENT IN UPDATED ADDRESS. UPDATED 02/01/12
BREAK LINE CAME APART IN THE MIDDLE BETWEEN THE FIRE WALL AND THE BRAKE CALIPER. *KB
OWNER(1) DRIVING AROUND TOWN STOPPED TO GET MAIL AT POST OFFICE. OWNER(2) GOT OUT TO GET MAIL AND THE AIRBAGS DEPLOYED WHILE PARKED (THANK GOODNESS)! *KB
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE AUTOMATIC WINDOWS WOULD UNEXPECTEDLY OPEN AND COULD NOT BE CLOSED. THE DEALER DIAGNOSED THAT THERE WAS A WINDOW REGULATOR FAILURE. THE CONTACT STATED THAT THE FAILURE WAS A CONTINUAL OCCURRENCE. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 86,000.... UPDATED 10/17/11 *BF THE MANUFACTURER OFFERED TO REPAIR THE VEHICLE FOR $115 COPAY. CHRYSLER REPAIRED THE VEHICLE FREE OF CHARGE ON JAN 10, 2011. THEN FIXED IT SIX MONTHS LATER. THE WINDOW HAS SINCE FALLEN INTO THE DOOR AGAIN. UPDATED 10/28/11
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT WAS ACCELERATING FROM A COMPLETE STOP AT 5 MPH WHEN THE AIR BAG WARNING LIGHT ILLUMINATED. SUDDENLY, THE AIR BAGS DEPLOYED ERRONEOUSLY AND BURNED THE CONTACT ON THE ARMS AND BODY. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACTS HOME. THE MANUFACTURER WAS NOTIFIED AND A CLAIM WAS FILED. THE CONTACT WAS ADVISED THAT A REPRESENTATIVE WOULD RESPOND TO HER CALL AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 151,112.
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT HE HAD TO USE EXCESSIVE FORCE TO REMOVE THE FRONT DRIVER SIDE SEAT BELT FROM THE BUCKLE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 119,000.
PLEASE ADDRESS IMMEDIATELY AS A SAFETY RECALL NOTICE. _____________________________________________________________________________________ ACCORDING TO NHTSA ACTION NUMBER: EA05022 THERE WAS A SEAT BELT DEFECT INVESTIGATION REGARDING 2002 JEEP LIBERTY'S. THIS REPORT STATES THAT "A CHANGE WAS MADE TO THE TOOLING USED TO PRODUCE THE BUCKLES". __________________________________________________________________________________________________________________________________________________________________________I AM CONTACTING YOU TO REPORT THAT THE CHANGE DID NOT FIX MY 2003 JEEP LIBERTY SEAT BELT BUCKLE WHICH APPEARS TO HAVE AN IDENTICAL PROBLEM WHEREIN THE SEAT BELT BUCKLE IS FAILING TO LATCH PROPERLY AS DESCRIBED IN NHTSA ACTION NUMBER: EA05022. ____________________________________________________________________________________ I HAVE ALREADY TRIED TO CONTACT JEEP CUSTOMER RELATIONS AND MY LOCAL JEEP DEALERSHIP TO OBTAIN A RESOLUTION, BUT UNFORTUNATELY THEY WERE UNWILLING TO ASSIST. *TT ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE DRIVER SIDE BALL JOINTS FAILED WHILE DRIVING 30 MPH. THE FAILURE CAUSED THE CONTACT TO CRASH INTO ANOTHER VEHICLE, A CEMENT WALL AND THEN THE VEHICLE TRAVELED OVER THE OVERPASS. THE VEHICLE WAS DESTROYED AND TOWED TO A LOCAL MECHANIC. THE CONTACT WAS INJURED AND TRANSPORTED TO THE HOSPITAL. THE POLICE WERE CALLED AND A REPORT WAS FILED. THE INSURANCE COMPANY WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS ALSO NOTIFIED AND OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 30,000.
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY SPORT. THE CONTACT STATED THAT THE PASSENGER AND DRIVERS SIDE REAR WINDOW FELL DOWN INTO THE DOOR AND HE WAS UNABLE TO ROLL IT BACK UP. THE CONTACT MENTIONED THAT THE FAILURE PREVIOUSLY OCCURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE WINDOW ACTUATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THERE WERE NO RECALLS. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 110,000.
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THE TWO REAR WINDOW REGULATORS HAD TO BE REPLACED AT LEAST SIX TIMES AT THE EXPENSE OF $2400 EACH TIME. THERE WERE NO RECALLS FOR THE FAILURE THEREFORE, THE VEHICLE WAS REPAIRED AT THE CONTACTS EXPENSE EACH TIME. THE MANUFACTURER WAS CONTACTED WHO STATED THERE WERE NO RECALLS AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS 65,000.
POWER WINDOWS FAILING TO STAY UP DUE TO FAULTY REGULATORS: TWO YEARS AGO THE REAR LEFT WINDOW OF MY 2003 LIBERTY FELL INTO THE DOOR CASING. WHEN USING THE ATOMATIC BUTTONS, THE WINDOW WOULD NOT GO UP AND THE WINDOW MOTOR WOULD SIMPLY ATTEMPT TO RAISE THE WINDOW WITH NO SUCCESS. UPON TAKING IT TO THE JEEP DEALER, THEY STATED THE WINDOW REGULATOR NEEEDED TO BE REPLACED. AFTER PAYING $227.94, MY WINDOW WAS FIXED AND BACK TO NORMAL. SURPRISINGLY, A FEW MONTHS LATER, THE RIGHT WINDOW FELL WHILE DRIVING ON THE HIGHWAY (THIS IS A MAJOR SAFETY ISSUE). BACK TO THE SAME DEALERSHIP WE WENT, FOR A SECOND AND UNNECESSARY DIAGNOSTIC (THE MAINTENCE MAN SAID THIS WAS A PROBLEM HE HAD FREQUENTLY SEEN) TO DETERMINE THE REGULATOR WAS BROKEN. I PAID TO HAVE THE SECOND WINDOW FIXED AND CONTINUED TO DRIVE MY CAR. THIS WEEK, THE LEFT REAR WINDOW FELL AGAIN WHILE DRIVING DOWN THE STREET IN MY NEIGHBORHOOD (20 MPH). I CONTACTED JEEP HEADQUARTERS DIRECTLY AFTER RESEARCHING ONLINE (INCULDING THE NHTSA WEBSITE) THAT THIS IS CLEARLY NOT AN ISOLATED INCIDENT AND THEY HAVE NEGLECTED TO ADDRESS THE SAFTEY ISSUE WITH THEIR AUTOMOBILE OWNERS. THEY ARE REQUESTING THAT I TAKE MY JEEP BACK IN FOR ANOTHER DIAGNOSTIC, AND TO CONFIRM THERE HAS BEEN NO "NEGLECT" OF MAINTENANCE ON MY PART. MY JEEP HAS JUST OVER 65,000 MILES ' IT IS IN PERFECT CONDITION WITH THE EXCEPTION OF FAULTY WINDOWS. UPON INSPECTION OF THE DEALER THIS WEEK, JEEP SAYS THEY WILL DETERMINE THE NEXT STEP DEPENDING ON THE RESULTS. THIS ISSUE IS DANG
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THE WINDOWS ELECTRIC MOTOR WAS DEFECTIVE WHICH CAUSED THE WINDOWS TO ROLL DOWN AUTOMATICALLY WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THAT THE MOTOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DECIDED TO REIMBURSE HER FOR THE REPAIR COST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 62,000.
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V119000 (SUSPENSION:FRONT:CONTROL ARM). AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE PARTS NECESSARY TO REMEDY THE FAILURE WERE ON NATIONAL BACK ORDER. THE CONTACT WAS ALSO INFORMED THAT THEY DID NOT KNOW WHEN THE PARTS WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 62,000.
JEEP LIBERTY 2003. REAR WINDOWS UP/DOWN MECHANIC BREAKS... POOR CONSTRUCTION.. IT BREAKS AND THE WINDOW FALL DOWN, LEAVING IT OPEN AND WITH KIDS ON THE BACK SIT ARE INSTANTLY EXPOSED WITH THE RISK OF PUTTING PARTS OF THEIR BODIES TO THE OUTSIDE OF THE CAR. THERE ARE THOUSANDS OF JEEP USERS COMPLAINING ON THE INTERNET... JEEP HAS NOT STEP UP TO RECALL THOSE DEFECTIVES REAR WINDOWS. *TR
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THE ACTUATOR ON THE FRONT DRIVER SIDE WINDOW MALFUNCTIONED. THE WINDOW BECAME STUCK SHUT AND WOULD OPEN. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WHERE THE FAILURE WAS CONFIRMED. THE CONTACT WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 81,000.
I HAVE A JEEP LIBERTY RENEGADE 4X4 WITH ONLY 38,000 MILES ON IT. I WAS DRIVING ON THE QUICKWAY (HWY 17 IN MIDDLETOWN, NY) WHEN MY CAR DROPPED DEAD IN THE ROAD WITH NO INDICATIONS OF ANYTHING WRONG WITH IT. IT HAD GAS IN IT, IT'S FLUIDS WERE ALL CHANGED, ETC. I FOUND OUT LATER THAT THE SPRING BROKE CAUSING THE ROCKER ARM TO DROP OUT THEREFORE CAUSING MAJOR DAMAGE TO MY VEHICLE. HAD I BEEN DRIVING IN THE PASSING LANE OR MIDDLE LANE OF THE QUICKWAY, MY SON AND I WOULD HAVE BEEN DEAD PARTICULARLY IF A SEMI WAS BEHIND US OR A MAJOR CRASH IF IN EITHER LANES. FORTUNATELY, I WAS IN THE FAR RIGHT LANE AND COULD COAST OVER TO THE RIGHT SIDE OF THE ROAD TO RELATIVE SAFETY. HOW CAN THIS HAPPEN IN A CAR WITH ONLY 38,000 MILES ON IT? THIS, IN MY OPINION IS A SAFETY DEFECT IN THE VEHICLE. CHRYSLER SHOULD BE FORCED TO RECALL THESE CARS AND FIX THEM. I CALLED THE DEALER JUST RECENTLY AND WAS TOLD THAT CHRYSLER WOULD PAY FOR PART OF THE REPAIRS IF I HAD THE OIL CHANGE RECEIPTS. MY HUSBAND DOES ALL THE MAINTENANCE ON THE VEHICLE, FOR THE MOST PART, HE DIDN'T KEEP THE RECEIPTS. ALSO, THERE ARE MAJOR COMPLAINTS ON THE INTERNET ABOUT THIS HAPPENING AND THE DEALERSHIPS ALSO KNOW ABOUT THIS DEFECT IN THE 3.7 AND 4.7 ENGINES FROM 2002 TO, I BELIEVE, 2007. SO, I AM SURE THAT CHRYSLER KNOWS ABOUT THIS. I AM READY TO TAKE THIS INFORMATION AND HEAD TO THE LOCAL NEWSPAPERS TO GET THEM TO PUT OUT THIS INFORMATION AND TO PUT PRESSURE ON CHRYSLER AND THE DEALERSHIPS. MY JEEP HAS BEEN SITTING IN THE DRIVEWAY
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED WHILE TRAVELING 70 MPH, THE DRIVERS SIDE FRONTAL AIR BAG DEPLOYED; ALTHOUGH, A CRASH DID NOT OCCUR. THE DRIVER STATED THE AIR BAG LIGHT CAME ON AND WITHIN TWO SECONDS THE AIR BAG DEPLOYED. THE CONTACT CONFIRMED THAT THE VEHICLE DID NOT HIT ANYTHING ON THE ROAD THAT MAY HAVE CAUSED THE AIR BAG TO DEPLOY. THE CONTACT WAS ABLE TO AVOID A CRASH; HOWEVER, THE DRIVER'S NECK WAS INJURED WHEN THE SEAT BELT SUDDENLY TIGHTENED. THE CONTACTS INSURANCE COMPANY REPAIRED THE VEHICLE, BUT THE MANUFACTURER DID NOT ASSIST BECAUSE THE FAILURE WAS NOT A KNOWN PROBLEM. THE FAILURE MILEAGE WAS 77,000 AND THE CURRENT MILEAGE WAS 79,000. UPDATED 07/20/11*LJ UPDATED 3/20/12 *CN
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT ATTEMPTED TO START THE VEHICLE BUT THE KEY WOULD NOT TURN IN THE IGNITION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS ADVISED THAT THE STEERING COLUMN, IGNITION SWITCH AND LOCK CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
2003 JEEP LIBERTY. ENGINE STALLS WHILE DRIVING AND MANY ELECTRICAL PROBLEMS. HAVE NOTIFIED YOU BEFORE AND JUST NOTIFIED GMA AFTER SEEING JEEP TANKS BLOW. UPDATED 06/14/11 *BF UPDATED IVOQ 06/15/11 *TR
THE REAR WINDOWS ON MY 2003 JEEP LIBERTY STOPPED WORKING. THEY WOULD NOT MOVE UP OR DOWN USING THE BUTTONS. THE ONLY WAY TO KEEP THEM UP IS TO PUT TAPE ON THEM. AT FIRST THE ONLY TIME THE WINDOW WOULD COME DOWN WAS WHEN I WOULD BE DRIVING. THEN THEY WOULD NOT STAY UP AT ALL. THIS CREATED A PROBLEM WHEN IT WAS RAINING. THERE WERE TIMES WHEN MY ENTIRE BACKSEAT WAS WET BECAUSE OF THE WINDOWS FALLEN DOWN. A MECHANIC TOLD ME IT WAS THE WINDOW REGULATOR. I JUST HAD A MECHANIC REPAIR ONE OF THE WINDOWS. IT COST ME $385 DOLLARS TO GET ONE WINDOW REPAIRED. I COULD ONLY AFFORD TO GET ONE DONE, SO I STILL HAVE TAPE ON THE OTHER WINDOW. THE DEALERSHIP QUOTED ME AN ESTIMATE OF $600. ALSO, I AM CONCERNED BECAUSE OTHER OWNERS SAID THEY HAVE HAD TO CHANGE OUT THE REGULATORS MORE THAN ONCE. I WOULD NOT BE ABLE TO KEEP REPLACING THOSE REGULATORS. AND I DO HAVE THE OLD PART FROM THE ONE WINDOW THAT WAS CHANGED. *TR
MY STEPDAUGHTER WAS DRIVING HER 2003 JEEP LIBERTY IN HER GRANDMOTHER'S DRIVEWAY WHEN SHE HEARD A LOUD THUNK CAUSING THE VEHICLE TO COME TO A STOP DUE TO THE DRIVER'S SIDE FRONT TIRE SEPARATING FROM THE VEHICLE. WE CHANGED THE FRONT DRIVER SIDE BALL JOINT AND CONTROL ARM DUE TO FAILURE AND TIRE SEPARATION FROM THE VEHICLE. IT WAS WELL THAT MY STEP DAUGHTER WAS NOT TRAVELLING ON THE HIGHWAY AT A FASTER RATE OF SPEED BECAUSE THAT SURELY WOULD HAVE ENDED WITH A MORE SERIOUS RESULT. I SEE THAT THERE HAVE BEEN THREE RECALLS RELATED TO THE CONTROL ARM AND BALL JOINTS. THIS PARTICULAR VEHICLE WAS PURCHASED FROM A PRIVATE INDIVIDUAL THAT ACTUALLY HAD TAKEN THE VEHICLE IN FOR THE RECALL IN 2006, BUT IT SEEMS THAT THE PROBLEM HAS NOT BEEN RESOLVED. I'M VERY MUCH CONCERNED FOR MY STEP DAUGHTER'S SAFETY WHILE OPERATING A MOTOR VEHICLE AND I HOPE THAT SOMETHING CAN BE DONE SOON TO CORRECT THIS PROBLEM.
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 15 MPH THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED UNEXPECTEDLY WITHOUT CAUCUSING A CRASH. THE CONTACT WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD MOMENTARILY BEFORE CONTINUING. THE CONTACT SUSTAINED BRUISES TO THE LEFT ARM AND RIGHT HAND. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 142,744.
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT ALL FOUR WINDOWS MALFUNCTIONED AND OPENED INDEPENDENTLY. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC AND THEY ADVISED THE CONTACT THAT THE REGULATORS WOULD NEED TO BE REPLACED DUE TO A PLASTIC COMPONENT. THE VEHICLE WAS REPAIRED SIX TIMES AND FOR THE SAME EXACT FAILURE. THE MOST RECENT FAILURE WAS THE SEVENTH OCCURRENCE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
I HAVE A 2003 JEEP LIBERTY AND THE ELECTRIC WINDOW MOTORS HAVE GONE OUT 4 TIMES FROM 2007 TO PRESENT. 3 MOTOR/REGULATORS HAVE STOPPED WORKING IN THE REAR DRIVE WINDOW (THE ORIGINAL AND 2 REPLACEMENTS), AND NOW THE PASSENGER SIDE WINDOW MOTOR IS OUT. THE WINDOW JUST DROPS AND WILL ONLY MOVE MANUALLY. *TR
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WHEN SUDDENLY THE REAR PASSENGER SIDE WINDOW GLASS RELEASED DOWNWARD IN THE OPEN POSITION. THE CONTACT TEMPORARILY SECURED THE WINDOW GLASS WITH DUCK TAPE AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY ADVISED THAT THE FAILURE WAS RELATED TO A DEFECTIVE WINDOW REGULATOR. THE DEALER ALSO ADVISED THAT THE FAILURE WAS A COMMON ISSUE WITH THE MAKE AND MODEL VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000. THE VIN WAS UNAVAILABLE.
APPLIED BRAKES TO STOP VEHICLE, PUT TRANSMISSION INTO PARK, TURNED KEY OFF, REMOVED KEY, OPENED DRIVER DOOR, TOOK FOOT OF BRAKE PEDAL, EXITED VEHICLE,STARTED TO WALK BEHIND VEHICLE, NOTICED VEHICLE DRIFTING TOWARDS ME, OPENED DRIVER DOOR, ATTEMPTED TO JUMP IN TO APPLY BRAKES, TUMBLED HALFWAY OUT OF VEHICLE (STRAINED NECK AND KNEE), PULLED MYSELF IN BY THE STEERING WHEEL, APPLIED BRAKE AS VEHICLE HIT PARKED PICKUP TRUCK, STARTED VEHICLE, MOVED BACK INTO PREVIOUS PARKING SPACE, APPLIED BRAKES, PUT TRANSMISSION INTO PARK, TURNED OFF KEY, TOOK FOOT OF BRAKE PEDAL, VEHICLE STARTED TO DRIFT (AGAIN), APPLIED FOOT BRAKE AND EMERGENCY BRAKE, VEHICLE STOPPED.
HEADLIGHTS GO OUT AND HEAR CLICKING NOISE. THIS IS A DANGEROUS FLAW. THIS IS INTERMITTENT AND THE DEALER CAN NOT SEEM TO FIND THE PROBLEM. IN DOING RESEARCH THERE IS A LARGE HISTORY OF THIS EXACT PROBLEM ON THE JEEPS FROM YEARS 2002-2004. THE LIGHTS FINALLY CAME ON BUT ON A DARK CURVEY HILL WITH CLIFFS COULD HAVE CAUSED A INJURY OR FATAL CRASH. *TR
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE SPEEDOMETER FAILED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE SPEEDOMETER SENSORS. THE LOCAL MECHANIC REPLACED THREE SENSORS AND THE SPEEDOMETER WORKED FOR ONE YEAR BEFORE FAILING AGAIN. THE CONTACT WAS CONCERNED BECAUSE HE WAS UNABLE TO DETERMINE AT WHAT SPEED HE WAS TRAVELING. THE DEALER WAS CONTACTED AND THEY ADVISED THAT THE FAILURE WOULD NEED TO BE DIAGNOSED TO DETERMINE HOW TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE AND THE CURRENT MILEAGE WAS 79,554.
WINDOW REGULATOR FAILS AND WINDOW STAYS DOWN. THIS HAS HAPPENED 4 TIMES ON MY 2002 LIBERTY AND NOW FIVE TIMES ON MY WIFE'S 2003 LIBERTY. IT IS ALL OVER THE INTERNET ABOUT THIS DEFECTIVE PART. WHY HAS THIS NOT BEEN RECALLED? *TR
I HAVE REPLACED NINE WINDOW REGULATORS, AFFECTING ALL FOUR WINDOWS. THE WINDOWS SIMPLY DROP INTO THE DOOR FRAME, LEAVING PASSENGERS VULNERABLE AND THE JEEP UNSECURED.
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY SPORT. THE CONTACT STATED THAT THE WINDOW REGULATOR FAILED AND CAUSED THE REAR DRIVER AND PASSENGER SIDE WINDOW TO INTERMITTENTLY OPEN WITHOUT INTENT. THE FAILURE WOULD OCCUR WHEN THE ENGINE WAS TURNED OFF OR IN OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REPAIR. THE WINDOW REGULATOR WAS REPLACED FOUR DIFFERENT TIMES. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000. THE VIN WAS UNAVAILABLE.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2003 Jeep Liberty → · Every Liberty year → · How the figures are calculated →