Page 13 of 28 · complaints 601–650 of 1,352

2003 Jeep Liberty complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Air Bags
Filed Jun 25, 201395,000 milesFL

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE RECALL LETTER WAS RECEIVED THIS YEAR IN JANUARY; HOWEVER, THERE ARE NO FAILURES AT THIS TIME. THE MANUFACTURER STATED THEY DID NOT KNOW WHEN THE PART WOULD BE AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. THE CURRENT MILEAGE WAS 106,000. UPDATED 09-18-13 *BF

Air Bags
Filed Jun 21, 2013KS

I RECEIVED A RECALL NOTICE FOR THE AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE M35/NHTSA 12V-527. I IMMEDIATELY CALLED THE DEALERSHIP AND GOT MY NAME ON THE LIST, THEY SAID I WAS 3RD IN LINE. IT HAS BEEN MONTHS NOW AND NO WORD ON WHEN THEY WILL GET THE PARTS. IN THE MEAN TIME THERE HAS BEEN ANOTHER RECALL REGARDING THE GAS TANK. REALLY DON'T WANT TO DRIVE THE VEHICLE BUT HAVE NO CHOICE. PLEASE TRY TO GET ANY ANSWER TO EASE MY MIND. *TR

Engine
Filed Jun 20, 201380,000 milesPA

I HAVE HEARD THIS IS A VERY COMMON PROBLEM WITH THE 3.7 JEEP MOTORS. FROM WHAT THE MECHANICS HAVE TOLD ME IS THE LIFTERS POP LOOSE IN THE HEAD AND THE ENGINE SOUNDS LIKE IT HAS BLOWN. THE LIFTER RATTLES AROUND IN THE CYLINDER HEAD MAKING ALL KINDS OF NOISE. MY FIRST ONE WAS IN I THINK 2007 ON PASSENGER SIDE AND THE LIFTER JUMPED. TO REPLACE THE BROKEN PARTS WAS OVER 600.00 AND MY SECOND ONE ON THE DRIVERS SIDE DESTROYED EVERYTHING IN THE CYLINDER HEAD. THE VEHICLE IS SITTING RIGHT NOW BECAUSE I DON'T HAVE THE MONEY TO FIX IT SO I DON'T KNOW IF THERE WAS EXTERNAL DAMAGE DONE AS WELL. THIS IS A VERY COMMON PROBLEM ON ALL OF THE JEEP BLOGS WITH THE 3.7 MOTOR IN MY 2003 JEEP LIBERTY AND SHOULD BE RECALLED TO FIX THE PROBLEM FOR FREE. *TR

Air Bags
Filed Jun 20, 2013CO

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V5270000 (AIR BAGS); HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BE AVAILABLE. THERE ARE NO FAILURES AT THIS TIME. THE VIN WAS UNAVAILABLE.

Air Bags
Filed Jun 20, 2013NY

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THE NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) LETTER WAS RECEIVED SEVERAL MONTHS AGO AND THE REPAIR HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT DID NOT EXPERIENCE THE AIR BAG FAILURE BUT WAS CONCERNED THE AIR BAG MIGHT DEPLOY. THE MANUFACTURER ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CURRENT MILEAGE WAS 100,000.

Air Bags
Filed Jun 19, 2013UT

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS:FRONTAL:SENSOR/CONTROL). THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE DEALER FAILED TO SUPPLY THE REPAIR PARTS. *TR

Exterior Lighting
Filed Jun 18, 2013105,000 milesFL

ON 3 SEPARATE OCCASIONS THE HEADLIGHTS HAVE FLICKERED ON AND OFF AND HAVE FLICKERED FROM BRIGHTS TO NORMAL. *TR

Suspension
Filed Jun 18, 2013162,000 milesPA

FRONT SUSPENSION UPPER CONTROL ARM/BALL JOINT SEPARATED CAUSING WHEEL DISLOCATION ON FRONT PASSENGER SIDE. THE INCIDENT OCCURRED LEAVING A PARKING LOT AT ABOUT 5 MILES PER HOUR. THE SAME MAKE/MODEL YEAR JEEP LIBERTY HAS RECALL J17 FOR THE FRONT SUSPENSION UPPER CONTROL ARM/BALL JOINT, BUT MY VEHICLE VIN IS NOT INCLUDED IN THE RECALL. LOWER BALL JOINT, COVERED UNDER RECALL F23, WAS NOT INVOLVED IN THE FAILURE. BOTH THE BALL JOINT AND THE UPPER CONTROL ARM ON THE FRONT PASSENGER SIDE OF VEHICLE REQUIRED REPLACEMENT, AFTER VEHICLE WAS TOWED TO GARAGE AND INSPECTED. *TR

Air Bags
Filed Jun 17, 2013VA

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V5270000 (AIR BAGS), HOWEVER THE PART WAS UNAVAILABLE. THE RECALL WAS TO BEGIN IN APRIL OF 2013. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jun 17, 2013NH

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) LAST YEAR AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT HE WAS INFORMED THAT THE PARTS WERE NOT YET AVAILABLE TO REMEDY THE DEFECT IN THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jun 14, 2013139,000 milesNJ

RECEIVED RECALL NOTICE "M35". IT IS NOW JUNE, AND CHRYSLER REFUSES TO HONOR THE RECALL. *TR

Air Bags
Filed Jun 12, 2013120,000 milesMI

RECEIVED RECALL NOTICE FOR OCCUPANT RESTRAINT CONTROL MODULE THAT NEEDS TO BE REPLACED TO PREVENT INADVERTENT DEPLOYMENT OF AIR BAG. CONTACTED DEALERSHIP, [XXX], GRANDVILLE, MI ON 2-28-2013 AND WAS INFORMED THEY DID NOT HAVE PARTS FOR REPAIR. AS OF 6-12-2013, THEY STILL DO NOT HAVE PARTS NEEDED AND DON'T KNOW WHEN THEY WILL BE AVAILABLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Air Bags
Filed Jun 10, 2013OH

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED NHTSA RECALL CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) INCLUDED HIS VIN; HOWEVER, THE PART REMAINED UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT DID NOT EXPERIENCE ANY FAILURES RELATED TO THE RECALL DEFECT. THE VIN WAS UNAVAILABLE.

Engine
Filed Jun 6, 2013165,000 milesNC

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, A LOUD BEEPING NOISE EMITTED FROM UNDER THE HOOD AS THE VEHICLE STALLED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO A MECHANIC WHERE A DIAGNOSTIC WAS PERFORMED. THE CONTACT WAS ADVISED THAT THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 165,000.

Air Bags
Filed Jun 6, 2013NJ

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE RELATED TO THE RECALL.

Structure › Body
Filed Jun 6, 2013115,510 milesKS

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE BOTTOM OF ALL OF THE DOORS EXHIBITED BUBBLES AND WAS STARTING TO RUST. THE CONTACT DID NOT HAVE A CAUSE FOR THE RUST AND HAD NOT SPOKEN WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 115,510. *TR

Air Bags
Filed Jun 5, 20135,182,106 milesNY

THIS COMPLAINT IS DUE TO THE FACT THAT I RECEIVED A NOTICE STATING THAT THERE WAS A DEFECTIVE AIR BAG SENSOR IN OUR CAR BUT THAT THERE WERE NO PARTS TO FIX IT. WHEN WILL THIS BE RESOLVED? WHY CAN A COMPANY CONTINUE TO IGNORE REGULATIONS THAT REQUIRE IT TO NOTIFY AND THEN ADDRESS MANUFACTURING ISSUES? THE PUBLIC PUTS THEIR TRUST AND MONEY INTO THE HANDS OF THESE INDUSTRY GIANTS. WE TRUST THAT THEY WILL PROVIDE US WITH SAFE AND RELIABLE TRANSPORTATION VEHICLES SO THAT WE MIGHT EXERCISE OUR CONSTITUTIONAL RIGHT TO FREE TRAVEL. RECALLS ARE DESIGNED TO PROTECT THE CONSUMER. SENDING A NOTICE OUT WITH NO MEANS TO RESOLVE THE DEFECT IS NOT ENOUGH AND IS JUST NOT ACCEPTABLE. WE NEED OUR CAR TO GET TO WORK AND SCHOOL. WE CANNOT WALK OR BUY A NEW CAR WHILE WE WAIT FOR THE PART TO BE CREATED TO FIX OUR JEEP. THIS NEEDS TO BE ADDRESSED. THE AIR BAG SENSOR LIGHT COMES ON EVERYTIME WE START THE ENGINE. *TR

Air Bags
Filed Jun 4, 2013NJ

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT UPON STARTING THE IGNITION, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE RECURRED CONTINUOUSLY. THERE WAS A RECALL RELATED TO THE DEFECT UNDER NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS). THE REMEDY PART WAS UNAVAILABLE AND THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 07/10/13*LJ UPDATED 07/18/2013 *JS

Air Bags
Filed Jun 4, 2013UT

I RECEIVED A NOTICE OF AN AIR BAG RECALL SEVERAL MONTHS AGO. ALONG WITH THAT NOTICE IT READ THE PARTS TO FIX THE PROBLEM WERE NOT AVAILABLE. I STILL HAVE NOT RECEIVED AN UPDATE THAT THE PARTS ARE AVAILABLE ARE WHEN THEY WOULD BE? MY CONCERN IS THE AIR BAG PROBLEM, AND ALSO THAT I HAVE NOT RECEIVED ANY FOLLOW UP NOTICE. *TR

Visibility › Power Window Devices and Controls
Filed May 29, 2013165,000 milesNC

WHILE HIGHWAY DRIVING BOTH REAR WINDOWS CAME CRASHING DOWN RESULTING IN ONE WINDOW BREAKING BROUGHT IT TO HAVE FIXED WAS TOLD PLASTIC CLIP THAT HOLD THE WINDOW UP FOR THE ELECTRIC MOTOR FAILED REPLACED BOTH MOTORS AND HAD WINDOW FIXED ALL FACTORY PARTS WERE USED HAPPENED AGAIN ON 3/13/2013 APPEARS THE PLASTIC CLIP KEEPS BREAKING WILL NEED TO REPLACE BOTH MOTORS AND ASSEMBLY AGAIN AT A COST OF 600$ RIGHT NOW BOTH WINDOWS BEING HELD UP BY WOODEN STAKES CANT AFFORD TO KEEP REPLACING PARTS AT NO GUARANTEE THAT THIS WILL NOT HAPPEN AGAIN. *TR

Air Bags
Filed May 28, 201387,000 milesVA

I RECEIVED A RECALL NOTICE AROUND THE FIRST OF THIS YEAR REGARDING MY DEFECTIVE AIR BAG SENSOR. I CALLED AND WAS TOLD THAT THE PART WAS NOT AVAILABLE AND I WOULD BE NOTIFIED WHEN IT BECAME AVAILABLE. I CALLED AGAIN ON MAY 6, 2013 ASKING AGAIN WHETHER THE PART WAS AVAILABLE, AND AGAIN TOLD NO. NOW, IT IS GOING ON 6 MONTHS SINCE I'VE HEARD ANYTHING AND MY CAR WILL NOT PASS INSPECTION BECAUSE OF THIS. NOW I HAVE A REJECTION STICKER ON MY CAR AND I HAVE NO CAR TO GET BACK AND FORTH TO WORK AND NO ONE WILL HELP ME WITH THIS. *TR

Air Bags
Filed May 28, 201380,500 milesCA

WHILE DRIVING THE CAR, THE AIRBAG WARNING LIGHT CAME ON FOR 15 SECONDS, THEN WENT OFF FOR 15 SECONDS, THEN FLASHED BACK ON AND OFF FOLLOWING THAT TIMING SEQUENCE FOR ABOUT 10 MINUTES. AFTER 10 MINUTES, THE LIGHT STAYED OFF. I CALLED CHRYSLER BECAUSE I HAD RECEIVED A RECALL NOTICE IN JANUARY 2013 ABOUT FAULTY AIR BAGS IN THIS MODEL, WHICH COULD INADVERTENTLY DEPLOY WHILE THE CAR WAS IN MOTION. THE REPRESENTATIVE TOLD ME THAT THE PART NEEDED IS A HARNESS, HOWEVER, THE PART IS NOT YET AVAILABLE. SHE TOLD ME THERE IS NOTHING I CAN DO TO FIX THE PROBLEM UNTIL THE PART IS CREATED. I WAS ALSO TOLD THAT THERE HAVE BEEN NO INCIDENTS OF AIRBAGS DEPLOYING INADVERTENTLY, BUT THERE IS A RISK IT CAN HAPPEN, THEREFORE THE RECALL. HOWEVER THIS IS EXTRAORDINARILY DANGEROUS AND THE FACT THAT CHRYSLER HAS NO DATE FOR WHEN THE PART WILL BE AVAILABLE IS UNACCEPTABLE. *TR

Electrical System
Filed May 27, 201348,000 milesFL

EVER SINCE MY ISSUE WITH THE HEADLIGHTS AND FOGLIGHTS TURNING ON/OFF BEGAN, I HAVE A CONSTANT RELAY CLICKING NOISE TO THE LEFT SIDE OF MY STEERING WHEEL AND MY IDLING RPM'S DROPPED. *TR

Electrical System
Filed May 27, 201346,000 milesFL

WHEN DRIVING AT NIGHT, THE HEADLIGHTS AND FOG LIGHTS TURNED ON AND OFF EVERY COUPLE OF SECONDS. I HAVE DUPLICATED THE SCENARIO ON MULTIPLE OCCASIONS. HEADLIGHTS WORK FINE WITHOUT THE FOG LIGHTS ON. WHEN FOG LIGHTS ARE TURNED ON, HEADLIGHTS AND FOG LIGHTS TURN ON/OFF. I HAVE NOT USED FOG LIGHTS AFTER A FEW ATTEMPTS. MECHANICS CAN NOT DUPLICATE SCENARIO. THEY SAY IT MAY HAPPEN ONLY WHILE VEHICLE IS IN MOTION. *TR

Electrical System
Filed May 27, 201365,000 milesFL

WHILE DRIVING WITH THE AC ON AND WITHOUT STOPPING, THE BATTERY INDICATOR LIGHT TURNED ON. THE BATTERY LIGHT WENT OUT WHEN VEHICLE WAS STOPPED AND/OR IDLING. ALL INFORMATION STEERS TOWARDS THE PCM MODULE AND NOT THE BATTERY OR ALTERNATOR. *TR

Air Bags
Filed May 23, 2013FL

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER WAS 12V527000 (AIR BAGS) AND HAD BEEN ATTEMPTING TO HAVE THE VEHICLE SERVICED SINCE JANUARY 2013. THE PART NEEDED TO SERVICE THE VEHICLE REMAINED UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE RELATED TO THE RECALL DEFECT. ..UPDATED 07-05-13 *BF

Air Bags
Filed May 20, 2013NJ

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) JANUARY 2013. THE CONTACT HAD BEEN ATTEMPTING TO HAVE THE VEHICLE SERVICED PER THE RECALL SINCE JANUARY HOWEVER, THE DEALER ADVISED THAT THE PARTS NEEDED TO COMPLETE THE RECALL SERVICE HAD NOT YET BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED IN MARCH 2013 AND THEY ALSO STATED THAT THEY DID NOT KNOW WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed May 20, 2013165,540 milesOH

WHILE DRIVING FOR APPROXIMATELY FIVE MINUTES THE AIR BAG LIGHT ILLUMINATED FOR THE FOLLOWING TEN MINUTES THEN TURNED OFF. WHEN I NEXT DROVE THE CAR FOR APPROXIMATELY FIFTEEN MINUTES THE AIR BAG LIGHT RE-ILLUMINATED FOR APPROXIMATELY FIVE MINUTES THEN TURNED OFF AGAIN. HAD THE CAR CHECKED WITH AN ONBOARD DIAGNOSTICS DEVICE, WHICH DID NOT INDICATE ANY PROBLEM. *TR

Electrical System
Filed May 14, 2013123,000 milesWA

MY WIFE WAS ENTERING AN ON-RAMP AND INCREASING SPEED. THE JEEP LIBERTY COMPLETED DIED AND THE STEERING AND BRAKES WERE NOT WORKABLE. THIS IS THE 10TH TIME THIS HAS HAPPENED. ALSO, THE AIRBAG LIGHT CONTINUES TO COME ON. WE'VE HAD THE JEEP INTO THE DEALERSHIP APPROXIMATELY 6 TIMES AND THEY HAVE NEVER BEEN ABLE TO IDENTIFY THE ISSUE. I RECENTLY CONTACTED CHRYSLER AND COMPLAINED AND THEY SET ME UP WITH THE SERVICE DEPARTMENT AGAIN. THIS IS A MAJOR SAFETY ISSUE AND WE ARE WORRIED FOR OUR LIVES WHILE DRIVING THE JEEP.

Air Bags
Filed Apr 24, 2013NJ

RECEIVED A RECALL NOTICE FROM CHRYSLER, IN JANUARY, THAT AIRBAG RECALL BECAUSE AIR BAG COULD DEPLOY BECAUSE OF A DEFECT AT ANY TIME. IF THE LIGHT BLINKS IT WILL DEPLOY AND THAT THIS WOULD BE FIXED AS SOON AS PARTS WERE AVAILABLE. 4 MONTHS LATER SPOKE TO CHRYSLER AND THEY STILL DON'T HAVE PARTS AVAILABLE. WHAT CAN BE DONE TO GET THIS RESOLVED? *TR

Air Bags
Filed Apr 22, 201357,063 milesMO

AIR BAG LIGHT IS ON. SAFETY RECALL NOTICE M35 ISSUED. MANUFACTURER/DEALER HAS FAILED TO REMEDY THIS DEFECT IN A REASONABLE AMOUNT OF TIME. CURRENTLY, THERE IS NO ETA ON WHEN PARTS WILL BE AVAILABLE. THIS IS A SERIOUS DEFECT AS THE AIR BAGS DEPLOY WHILE THE CAR IS IN MOTION CAUSING THE VEHICLE TO CRASH. *TR

Air Bags1 injured
Filed Apr 19, 2013249,168 milesTX

I WAS PASSENGER, MY HUSBAND [XXX] WAS DRIVING. AIRBAG LIGHT CAME ON AND CHIMED FOR A COUPLE OF SECONDS, THEN SUDDENLY THE DRIVER'S SIDE AIRBAG DEPLOYED, BRUISING [XXX]' ARM AND HURTING HIS NECK AND SHOULDER. MORE THAN A WEEK LATER, I STILL CANNOT GET ANYONE FROM CHRYSLER/JEEP TO TELL ME WHAT IS GOING ON. THEY FINALLY HAD AN INSPECTOR LOOK AT IT TODAY, BUT HE SAID IT COULD BE 10-12 DAYS BEFORE I GET A RESPONSE. I KEEP FOLLOWING UP WITH CHRYSLER BY PHONE, BUT THEY WILL NOT TELL ME ANYTHING OTHER THAN THAT THEY ARE INVESTIGATING IT. THEY DID TELL ME NOT TO DRIVE THE VEHICLE, LEAVING US WITH NO VEHICLE AND NO RENTAL OR ANY TYPE OF RESOLVE HAS BEEN OFFERED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

Air Bags
Filed Apr 17, 201395,000 milesTX

THE AIR BAG LIGHT CAME ON AND HAS CONTINUED TO GO ON AND OFF RANDOMLY. THE JEEP DEALERSHIP IN FORT WORTH THAT I SPOKE TO THIS MORNING SAID THERE WAS NO RECALL.......NOW I'M CONFUSED.....IS THERE A RECALL OR NOT??? *TR

Electronic Stability Control (esc)
Filed Mar 30, 2013120,000 milesFL

I WAS LEAVING FROM WORK GOING ABOUT 45 MPH, I SMELLED ELECTRICAL COMPONENTS BURNING,BEFORE I COULD PULL THE JEEP OVER TO THE SIDE OF THE ROAD IT SHUT OFF UNEXPECTEDLY LEAVING ME WITH NO POWER STEERING AND NO POWER BRAKES,I NEARLY LOST CONTROL OF THE JEEP,BY THE TIME I GOT TO THE SIDE OF THE ROAD THE SMOKE HAD FILLED THE CABIN,THE SMOKE WAS COMING FROM FRONT DRIVERS SIDE DASH. NOW I HAVE NO HEADLIGHTS,WIPERS,DOOR LOCKS, RADIO,ALARM,INT LIGHTS,SPEEDOMETER,ENGINE LIGHT IS NOW ON. MECHANIC INVESTIGATED AND FOUND THAT THE BCM HAS A LARGE BURN HOLE IN IT THE SIZE OF A SILVER DOLLAR,I WAS VERY GLAD THAT MY DAUGHTER WAS NOT IN THE JEEP WITH ME THAT DAY,, *TR

Electrical System
Filed Mar 17, 201363,900 milesMD

DRIVING AT NIGHT WHEN I HEARD CLICKING NOISES NEAR FUSE PANEL LEFT SIDE OF STEERING WHEEL COLUMN; SHORTLY THEREAFTER HEADLIGHTS FLASHED ON AND OFF FOR APPROXIMATELY 10 SECONDS. PROBLEM BECAME INTERMITTENT BUT USUALLY OCCURRED WHILE DRIVING AT NIGHT. CLICKING NOISES PERSIST NEAR FUSE PANEL AND HEADLIGHTS FLASH OFF AND ON. DEALERSHIP UNABLE TO DUPLICATE PROBLEM AS THEY SAID THEY HAVE NOT HEARD OF THIS PARTICULAR PROBLEM, BUT THEY TRIED SWAPPING HEADLAMP RELAY WITH DRIVER'S DOOR LOCK RELAY. HOWEVER, THIS SOLUTION DID NOT FIX THE PROBLEM. IN FACT, CLICKING NOISES ARE NOW HEARD EVERY TIME I DRIVE MY JEEP, AND THE HEADLIGHTS CONTINUE TO RANDOMLY FLASH ON AND OFF. THE PROBLEM NOW OCCURS DURING THE DAY WITH HEADLIGHTS ON AS WELL AS AT NIGHT.THIS PROBLEM HAS NOT YET CAUSED AN ACCIDENT, BUT DRIVING AT NIGHT WITH RANDOM FLASHING HEADLIGHTS CREATES A SAFETY PROBLEM WITH MY VISIBILITY AND OTHER VEHICLES ON THE ROAD. ANOTHER AREA OF CONCERN DEALS WITH THE POTENTIAL RESPONSES FROM OTHER DRIVERS THAT BELIEVE I AM FLASHING THEM FOR AN AGGRESSIVE REASON. I FOUND ONLINE DISCUSSIONS FROM OTHERS JEEP OWNERS EXPERIENCING THE SAME PROBLEM, BUT I HAVE NOT BEEN ABLE TO LOCATE HOW TO FIX THE PROBLEM. RANDOM FLASHING HEADLIGHTS, OUT OF THE CONTROL OF THE DRIVER, PRESENTS A HUGE SAFETY RISK AND SHOULD BE INVESTIGATED. *TR

Fuel/Propulsion System
Filed Mar 14, 201375,775 milesNY

THEY JUST DETERIORATED APART ;ALMOST LOST GAS TANK ; THIS COULD HAVE BEEN A MAJOR PROBLEM MY JEEP IS NOT A ROOT BOX IS TAKEN CARE OF THIS SHOULD NOT HAVE HAPPENED. *TR

Air Bags
Filed Mar 12, 201379,000 milesNC

I WAS SENT A RECALL FOR THE VEHICLE DUE TO FAULTY AIR BAGS. RECALL NOTICE M35/NHTSA 12V-527 TWO MONTHS HAVE PASSED AND THERE HAS BEEN NO FOLLOW UP BY CHRYSLER TO FIX THE PROBLEM. *TR

Engine
Filed Mar 11, 2013168,454 milesIL

WIFE WAS DRIVING VEHICLE ON RURAL ROAD. NO WARNING LIGHTS OR BUZZERS BUT NOTICED ENGINE TEMPERATURE WAS INCREASING. SHE IDENTIFIED A PARKING LOT A FEW MILES UP THE ROAD WHERE SHE PLANNED TO PULL INTO SINCE THE ROAD DID NOT OFFER A SHOULDER. JUST BEFORE REACHING THE PARKING LOT THE ENGINE STALLED OUT AND SHE SMELLED OIL. WITH THE LOSS OF POWER SHE IMMEDIATELY LOST CONTROL AND ALMOST COLLIDED WITH THE ONCOMING TRAFFIC. SHE WAS ABLE TO CORRECT HER STEERING BEFORE AN ACCIDENT OCCURRED AND COASTED INTO THE PARKING LOT. SHE CONTACTED ME AND WE WALKED THROUGH THE INCIDENT AND SHE OPENED THE HOOD. SHE DESCRIBED THE ENGINE COMPARTMENT COMPLETELY COVERED IN SMOKING OIL. I ALSO REVIEWED THE ENGINE WHEN I WENT TO RETRIEVE THE VEHICLE AND NOTED THAT IT HAD APPARENTLY SEIZED BECAUSE THE BELT WAS OFF. THE DEALERSHIP WAS CONTACTED BUT REMAINS ELUSIVE TO ANY PROBLEMS WITH THE ENGINE EVEN THOUGH THERE IS AN INCREASING AMOUNT OF COMPLAINTS CONCERNING THESE ENGINES PREMATURE FAILURE DUE TO "ENGINE SLUDGE" AVAILABLE ONLINE. THANK YOU FOR YOUR TIME IN REVIEWING THIS POTENTIAL SAFETY ISSUE. *TR

Air Bags
Filed Feb 14, 2013IN

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) BUT THE PART WAS NOT IN STOCK. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THE RECALL PART WOULD NOT BE AVAILABLE UNTIL THE FIRST QUARTER OF 2013. THE CONTACT DID NOT EXPERIENCE A FAILURE.

Air Bags
Filed Feb 11, 201360,000 milesOH

AIRBAG INDICATOR LIGHT COMES ON WHEN VEHICLE IS STARTED, AND STAYS ON FOR APPROXIMATELY 30 MINS. THE MAJORITY OF THE ROADS NEAR ME ARE 45MPH OR ABOVE, AND WITH THE HIGH ROLLOVER RATE OF SUV'S I DON'T FEEL REMOTELY SAFE KNOWING THAT AT ANY MINUTE MY AIRBAG CAN GO OFF. I SHOULDN'T HAVE TO FEEL LIKE I'M DRIVING A TICKING TIME BOMB OF A DEATH BOX. AT THIS POINT I FEEL I DON'T EVEN WANT THE VEHICLE ANYMORE AND AM THINKING ABOUT TRADING IT OFF, BUT I FEEL LIKE CHRYSLER SHOULD COMPENSATE ME AND OTHER JEEP LIBERTY OWNERS FOR HAVING TO DO SO. *TR

Electrical System
Filed Feb 10, 2013147,000 milesPA

AT TIMES OVER PAST COUPLE YEARS, VEHICLE HAS RANDOMLY STALLED WHILE DRIVING, BUT THEN RESTARTED. IN DECEMBER 2012 BATTERY LIGHT CAME ON, LIGHTS ON DASH/CONSOLE DIMMED, WENT OFF AND ON ETC. VEHICLE STALLED AND WOULD NOT RESTART. WAS IN GARAGE THROUGH JANUARY. MECHANIC HAS ON COMPUTER, EVERYTHING TESTED OK. CHECKED ALTERNATOR, BATTERY ETC. ALL OK. WE PICKED VEHICLE UP IN JANUARY AS WAS RUNNING FOR MECHANIC. DROVE HOME. HUSBAND NEXT DAY TRIED TO START AND IT WOULDN'T START. NEEDED JUMPED, BUT ALL LIGHTS ON DASH GOING ON AND OFF ETC AND STALLED AGAIN AND WOULDN'T START. BACK TO MECHANIC. JUST PICKED VEHICLE UP AGAIN (MECHANIC HAS HAD SINCE JANUARY). AS SOON AS LEAVING MECHANIC, BATTERY LIGHT CAME ON. BEFORE WE GOT TO DRIVE WAY, ALL DASH LIGHTS WENT OUT AND WHEN STOPPED AT STOP SIGN, SHUT OFF AND WOULDN'T RESTART. HAD TO BE JUMPED. GOT IT TO DRIVE WAY, AND WILL NOT RESTART AGAIN. *TR

Air Bags
Filed Feb 6, 201365,000 milesPA

I BOUGHT MY JEEP OFF OF MY GRANDPARENTS IN OCTOBER. ITS A REALLY NICE JEEP, ONLY HAS 69,000 MILES. THAT'S GOOD FOR AN 03. EVERY CAR HAS ITS PROBLEMS IM SURE. BUT MINES ON RECALL. I HAVE HAD THE AIRBAG LIGHT COME ON AND GO OFF. AND I COMES ON WHENEVER IT WANTS TO. AND IT SCARES ME BECAUSE IF THE AIRBAGS GO OFF, NOT ONLY WILL I BE MAD, BUT YOU CAN BET, ILL PROB RAISE HELL. BECAUSE I DON'T FELL SAVE DRIVING A CAR THAT HAS THE POTENTIAL TO HAVE THE AIRBAGS GO OFF. ALSO I HAVE NOTICED THAT THE POWER LOCK ON THE DRIVERS SIDE WORKS WHEN I WANTS TO. LIKE I HAVE TO HIT IT A COUPLE TIMES TO GET IT TO WORK. NOT SUCH A BIG DEAL. ALSO THE CD PLAYER DOESN'T WORK. LIKE I'VE CHANGE ALL THE FUSES TO TRY AND GET THE DOOR LOCK/CDPLAYER TO WORK. AND NOTHING CHANGED. IT MAKE A REALLY LOUD AND ANNOYING NOISE AFTER THE CD PLAYS FOR AWHILE. THAT I DON'T CAR ABOUT. ALSO ONE DAY I GOT IN MY JEEP. I DON'T KNOW HOW BECAUSE THE DOOR WAS SHUT AND LOCKED, BUT ON THE DRIVERS SIDE, ON THE INSIDE OF THE DOOR. WAS NOTHING BUT ICE. THE DOOR STILL OPENED AND CLOSED, NO PROBLEM BUT, IT LOOKED LIKE SOMEBODY TOOK A GALLON OF WATER AND DUMPED IN DOWN THE INSIDE OF MY DOOR AND IT FROZE OVER. AND THAT'S THE PROBLEMS I'VE NOTICED WITH IT. THE ONLY THING I CARE ABOUT IS THE WHOLE AIR BAG THING. I HAVE RECEIVED NOTICE THAT IT WILL BE FIXED, BUT WILL IT BE FIXED FOR GOOD. BECAUSE I DON'T FEEL SAFE DRIVING AROUND AND DOING MY DAILY THINGS, KNOWING THAT I, OR MY FAMILY, OR FRIENDS COULD GET HURT FROM THE AIRBAGS GOING OFF.

Electrical System
Filed Jan 24, 2013117,000 milesTX

ALL LIGHTS ON VEH FLICKERED OFF FOR ABOUT 1-2 SEC TURNED ON AND THEN QUICK FLICKER THEN ON AGAIN AND REMAINED ON. THE FIRST TIME I THOUGHT IT WAS A FLUKE THEN IT OCCURRED A TOTAL OF 3 OTHER TIMES WITHIN THE YEAR. LAST WAS JUST RECENTLY 1/20/2013 AND IT SHUT OFF FOR A LONGER PERIOD OF TIME MAYBE 3-4 SEC. I WAS DISTANCE TRAVELING ON A HIGH TRAFFIC HIGHWAY AT NIGHT AND NOW SEE THE SAFETY CONCERNS. SINCE THE FIRST OCCURRENCE I HAVE REPLACED THE BATTERY. THE ENTIRE LIGHT PANEL INSIDE THE VEHICLE AS WELL AS THE EXTERIOR LIGHTS ARE AFFECTED. OTHER ISSUES I HAVE EXPERIENCED SINCE OWNING THE VEH IN 2002 IS THE SIDE PASSENGER POWER LOCK NO LONGER FUNCTIONS, STILL DOES NOT FUNCTION. I HAVE HAD TO REPLACE THE PASSENGER REAR WINDOW REGULATOR. IN 2007, THE GLASS JUST FELL DOWN ONE DAY DID NOT BREAK. PLACED A STICK IN DOOR PANEL TO HOLD UP GLASS AND FINALLY REPLACED IT IN 2011. *TR

Seats
Filed Jan 3, 201371,705 milesPR

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY SPORT. THE CONTACT STATED THAT THE SEAT ADJUSTER ASSEMBLY FRACTURED AND AS A RESULT, THE SEAT WAS UNABLE TO BE ADJUSTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 71,705. UPDATED 07/09/13*LJ UPDATED 07/12/2013 *JS

Structure
Filed Dec 27, 201280,000 milesMA

THERE APPEARS TO BE WATER LEAKING ON THE PASSENGER SIDE FRONT AND PASSENGER SIDE BACK INTO CAR WHEN IT RAINS AND IT IS SEVERE. *TR

Air Bags
Filed Dec 26, 2012123,000 milesNY

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE). THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 123,000.

Air Bags
Filed Dec 3, 2012115,000 milesGA

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,000 AND THE CURRENT MILEAGE WAS 117,000. UPDATED 1/7/12 *CN THE CONSUMER WAS INFORMED A RECALL WAS PENDING. HOWEVER, THE VEHICLE WAS TAKEN TO THE DEALER AND THE VEHICLE WAS REPAIRED AT THE CONSUMER'S EXPENSE. UPDATED 01/09/13. *JB

Air Bags
Filed Nov 23, 2012170,000 milesMD

AIR BAG LIGHT KEEPS COMING ON FOR NO REASON. ONLINE FORUMS REPORT IT IS NOT UNCOMMON FOR 2002-2003 JEEP AIRBAGS TO DEPLOY WITHOUT WARNING. JEEP DOES NOT OFFER FREE REPAIR. I'M FILING A COMPLAINT BECAUSE I THINK THIS IS SOMETHING JEEP SHOULD BE RESPONSIBLE FOR. *TR

Air Bags
Filed Nov 17, 2012130,000 milesTX

WHILE DRIVING THE VEHICLE THE AIRBAG INDICATOR LIGHT BEGAN TO FLASH AND AN AUDIBLE ALARM SOUNDED. NOW I AM CONCERNED THAT OUR VEHICLE HAS SAME DEFECT WITH THE AIRBAGS INADVERTENTLY INFLATING AS BEING INVESTIGATED BY THE NHTSA. THE VEHICLE AIRBAG SYSTEM HAS NEVER BEEN DEPLOYED OR SERVICED OR REPLACED. *TR

Vehicle Speed ControlCrash
Filed Nov 9, 201282,000 milesKY

WHILE TRAVELING ON DAMP PAVEMENT IN DAMP/MISTY (BUT NOT RAINY) CONDITIONS, ON A ROADWAY WITH A MODERATE UPHILL SLOPE AND GRADUAL LEFT CURVE, THE CRUISE CONTROL DOWN-SHIFTED FROM OVER-DRIVE DIRECTLY INTO 1ST GEAR. THE INCREASED TORQUE ON THE REAR WHEELS/TIRES CAUSED THE CAR TO LOSE REAR WHEEL TRACTION AND THE SUBSEQUENT COMPLETE LOSS OF CONTROL OF THE CAR. THE JEEP LIBERTY SPUN AROUND A TOTAL OF 540 DEGREES AND CAME TO REST IN A DITCH OFF THE OPPOSITE SIDE OF THE ROAD, SOME DAMAGE. THIS CHARACTERISTIC OF THE CRUISE CONTROL DOWNSHIFTING MULTIPLE GEARS HAS BEEN CONFIRMED ON MANY OTHER OCCASIONS IN THIS MODEL OF CAR, NEARLY CAUSING LOSS OF CONTROL DEPENDING ON ROADWAY CONDITIONS. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2003 Jeep Liberty → · Every Liberty year → · How the figures are calculated →