2003 Jeep Liberty complaints

2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO AIR BAG OCCUPANT RESTRAINT CONTROL MODULE RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING 15 MPH, THE PASSENGER SIDE WHEEL FELL OFF CAUSING THE VEHICLE TO COME TO A COMPLETE HALT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE UPPER BOLT JOINT FRACTURED DUE TO CORROSION. AS A RESULT, THE UPPER CONTROL ARMS AND BOLT JOINTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V119000 (SUSPENSION ). THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 91,000. UPDATED 01/31/2014*LJ THE CONSUMER STATED CHRYSLER DID NOT HONOR THE RECALL. THE CONSUMER WAS INFORMED THE VEHICLE WAS NOT COVERED UNDER THE RECALL, BECAUSE THE VEHICLE WAS BUILT OUTSIDE OF THE DATES OF THE RECALL. THE CONSUMER WOULD LIKE FOR THE DATES OF THE RECALL, TO BE EXPANDED. UPDATED 02/04/14

DURING THIS MORNING OCTOBER 30, 2013 (7:00 AM) I ATTENDED THE MEETING WITH[XXX], ADVISOR OF RIO PIEDRAS AUTO GROUP IN RELATION TO SAFETY RECALL M35/NHTSA 12V-527 OCCUPANT RESTRAINT CONTROL MODULE FILTER CIRCUIT. I COULD NOT RESOLVE MY SITUATION BECAUSE [XXX] TOLD ME THAT THE CAR WOULD BE READY IN TWO DAYS. SHE SAID THAT THERE ARE OTHER CARS TO DIAGNOSIS. UNFORTUNATELY, I DON'T HAVE ANOTHER VEHICLE. SHE SAID THAT THEY HAVE A SERVICE TO TAKE ME TO MY HOUSE AT 8:00 AM. I DID NOT ACCEPT THE PROPOSAL BECAUSE I HAD A DOCTOR'S APPOINTMENT TODAY, TOMORROW WITH MY MOTHER WHO IS A CANCER PATIENT, AND OTHER APPOINTMENTS ON FRIDAY. SHE SAID ME THAT I NEED TO CALL AFTER 9:00 AM FOR ANOTHER APPOINTMENT, AND THAT THEY WERE FROM NOVEMBER 6. ON YOUR DOCUMENT YOU WROTE "THE WORK WILL TAKE ABOUT ONE HOUR TO COMPLETE. HOWEVER, ADDITIONAL TIME MAY BE NECESSARY DEPENDING ON SERVICE". I UNDERSTAND THAT. AS ADDITIONAL TIME... MAYBE 3, 4 OR 5 HOURS..., BUT TWO DAYS???? IT'S RIDICULOUS! I HOPE YOUR ATTENTION TO THIS COMPLAINT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ON OCTOBER 17, 2013 THE LEFT REAR WINDOW DECIDED TO DROP DOWN.I WAS FORTUNATE ENOUGH THAT THE WINDOW DID NOT FALL COMPLETELY INTO THE DOOR SPACE.I WAS ABLE TO PULL THE WINDOW UP AND FOR SAFETY MEASURES, I TAPED THE WINDOW UP. THE MOTOR STILL RUNS WHEN TRYING TO RAISE THE WINDOW BUT NOTHING HAPPENS IN RAISING THE WINDOW.I FOUND THAT THERE HAVE BEEN MANY COMPLAINTS ABOUT THE WINDOW REGULATORS. IN 2007 CHRYSLER DID AN EXTENDED WARRANTY FOR 7 YEARS AND UNLIMITED MILES BUT I AM TOLD THERE IS NO HELP WITH THE 2003 MODELS ALTHOUGH THERE ARE MANY COMPLAINTS OF THE SAME PROBLEM.. THIS IS OBVIOUSLY A PROBLEM THAT HAS PLAGUED THE JEEP LIBERTY FOR QUITE SOME TIME AND I DO NOT UNDERSTAND WHY CHRYSLER WOULD NOT TAKE CARE OF IT. I DO NOT HAVE THE $335.00 TO REPAIR THIS AND WINTERTIME IS ALREADY HERE. I AM TRYING TO DO RESEARCH ON THE PROBLEM BUT IT IS HARD TO FIGHT FOR THE REPAIR WHEN CHRYSLER KEEPS TELLING ME MY VEHICLE IS NOT COVERED. I FOUND A CLASS ACTION LAWSUIT ABOUT THE PROBLEM AND IT SEEMS LIKE IT WAS ON BEHALF OF JEEP OWNERS NATIONWIDE BUT WILL PROBABLY HAVE TO SEARCH MORE INFORMATION ON THE OUTCOME OF IT: [XXX] V. CHRYSLER GROUP, LLC, CLASS ACTION CASE NO. [XXX] BLM) THE CHRYSLER JEEP LIBERTY DOOR AND/OR WINDOW REGULATOR CLASS ACTION LAWSUIT COMPLAINT IS REPORTEDLY BROUGHT ON BEHALF OF THE FOLLOWING PUTATIVE CLASSES OF PERSONS, UNLESS OTHERWISE EXCLUDED: DURING THE FULLEST PERIOD ALLOWED BY LAW, ALL PERSONS AND ENTITIES NATIONWIDE THAT PURCHASED OR LEASED A COVERED VEHICLE MANUFAC

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF UNDER NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS). THE DEALER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 70,000. UPDTATED 3/5/14*CN THE DEALER FIXED THE PROBLEM.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) AND MADE AN APPOINTMENT TO HAVE THE RECALL SERVICE PERFORMED. THE VEHICLE WAS SERVICED PER THE RECALL. THE CONTACT ALSO REFERENCED A MANUFACTURER'S RECALL FOR THE BALL JOINTS. THE DEALER WAS CONTACTED AND AN APPOINTMENT WAS SECURED TO HAVE THE MANUFACTURER'S RECALL PERFORMED ON THE VEHICLE. THE DEALER ORDERED THE PART NEEDED TO COMPLETE THE RECALL SERVICE HOWEVER, WHEN THE CONTACT ARRIVED FOR THE SERVICE HE WAS ADVISED THAT THE BALL JOINT WAS USED ON ANOTHER VEHICLE AND THAT THEY WERE UNABLE TO ORDER A REPLACEMENT. THE DEALER WAS ALSO UNABLE TO PROVIDE AN EXPECTED TIME FOR THE PART TO BECOME AVAILABLE. THE VEHICLE WAS NOT SERVICED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THE NHTSA CAMPAIGN 12V527000 (AIR BAGS) PERFORMED; HOWEVER, THE REPAIR DIDN'T CORRECT THE FAILURE, THE AIR BAG LIGHT REMAINED ILLUMINATED AFTER THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 150,000.

I PURCHASED MY JEEP LIBERTY IN 2003. ABOUT 2 YEARS AFTER PURCHASE, THE FIRST WINDOW REGULATOR WENT OUT. UNFORTUNATELY, THERE WERE ONLY WARRANTY'S TO COVER THE REPAIR FOR 2006-2007 MODELS, REQUIRING ME TO PAY FOR THE REPAIR. THE REGULATOR WENT OUT 2 MORE TIMES OVER THE NEXT 3 YEARS - WITH OUT OF POCKET COSTS EACH TIME TO REPAIR. THE 4TH TIME THE REGULATOR WENT OUT, I CONTACTED JEEP, EXPLAINED THE SITUATION AND THEY WERE HAPPY TO OBLIGE. JEEP HAD TO PAY FOR REGULATOR ONE MORE TIME, AS ANOTHER WENT OUT JUST A FEW MONTHS LATER. THIS TOTALS 5 INCIDENTS (3 OUT OF POCKET; 2 PAID BY JEEP). I AM NOW ON THE 6TH TIME THE REGULATOR HAS GONE OUT. I CONTACTED JEEP, BUT THEY HAVE CHOSEN NOT TO PAY FOR THIS REPAIR AND SAYS IT IS NOT THEIR ISSUE. I HIGHLY DISAGREE, AS THIS IS AN ISSUE THAT SHOULD HAVE BEEN RECALLED YEARS AGO. NOT ONLY DOES THIS CREATE A SAFETY ISSUE WITH A WINDOW THAT DOES NOT STAY UP, BUT WE ARE NOW APPROACHING COLD, WINTER WEATHER. IT IS MY REQUEST THAT ALL JEEP WINDOW REGULATORS GET THE SAME TREATMENT AND FIXED REGARDLESS OF AGE OF VEHICLE, MAKE, MODEL AND/OR MILEAGE. *TR

I HAVE RECEIVED THREE NOTICES REGARDING RECALL ON THE ORC MODULE FOR JEEP LIBERTY 2002 AND 2003. EACH TIME NOTICE HAD BEEN RECEIVED I ATTEMPTED TO SCHEDULE SERVICE APPOINTMENT TO HAVE THIS ISSUE RECTIFIED. EACH TIME WAS TOLD THERE WAS A BACK LOG BECAUSE OF NUMBER OF RECALLS AND COULDN'T GIVE ME WHEN THIS PART COULD BE REPLACED. NEEDLESS TO SAY IM RECEIVING ANOTHER NOTICE STATING THE SERIOUSNESS OF THIS MATTER BUT NO INDICATION WHEN PART WILL BE AVAILABLE. I DRIVE EVERYDAY AND MY SAFETY IS AT RISK AS AND IT IS NOW OVER A YEAR WITH NO RESOLVE. *TR

THERE IS GROWING RUST ON THE BACK OF THE VEHICLE, ON THE ROOF PANEL, JUST ABOVE THE TAILGATE WINDOW, ON THE DRIVER SIDE. IT STARTED UNDER THE GLASS, INSIDE A WELD POINT. EVERY BODY SHOP EXPERT I HAVE EVERY TAKEN IT TO SAYS THE SAME THING: THIS WAS A BAD WELD AND WATER WAS ALLOWED TO GET IN THERE AND UNDER THE PAINT. IT STARTED WITH A TINY BUMP YEARS AGO AND IS NOW THE SIZE OF MY HAND AND GROWING. MY CONCERN IS I HAVE SEEN THIS ON AT LEAST FOUR OTHER LIBERTY JEEPS. A POST ON JEEP'S FACEBOOK PAGE ALSO TURNED UP A FEW PEOPLE WITH THE SAME PROBLEM. *TR

THIS IS MY SECOND COMPLAINT REGARDING THE RECALL ON MY JEEP LIBERTY 2003. THE AIRBAG LIGHT STARTED COMING ON WHILE I WAS DRIVING. IT WOULD LATER GO OFF. SOMETIMES IT COMES ON WHILE DRIVING AT A STEADY SPEED. OTHER TIMES IT COMES ON WHILE THE VEHICLE IS STOPPED AT A LIGHT. BRAKING DOES NOT SEEM TO HAVE AN IMPACT ON IT. I FIRST REPORTED THIS TO THE DEALER IN NOVEMBER 2012. THEY SAID NOT TO WORRY. I RECEIVED THE FIRST RECALL NOTICE IN MARCH 2013 AND A SECOND ONE ARRIVED THE FIRST WEEK OF OCTOBER 2013. TO DATE I HAVE MADE MULTIPLE PHONE CALLS TO THE LOCAL JEEP DEALER SERVICE DEPARTMENT AS WELL AS 3 VISITS. AT ONE VISIT THEY FINALLY ACTUALLY LOOKED AT THE CAR AND CONFIRMED IT NEEDS TO BE FIXED. TODAY I SPOKE WITH THE CHRYSLER RECALL GROUP ASSISTANCE 800 NUMBER. FIRST THEY AGREED TO HELP ME GET THE DEALER TO HONOR THE RECALL. HOWEVER, BY THE END OF THE CALL I WAS TOLD THAT CHRYSLER STILL DOES NOT HAVE THE PART NEEDED TO FIX MY VEHICLE. I WAS ALSO TOLD THAT CHRYSLER DOES NOT SEE THIS AS A HIGH RISK. NOW I AM CERTAIN THAT THERE ARE HIGHER RISKS OUT THERE AND I UNDERSTAND THAT CORPORATIONS "PLAY THE NUMBERS" WHEN THEY DECIDE WHAT TO DO. BUT IN THE LONG RUN, IF MY AIR BAG DEPLOYS UNEXPECTEDLY WHILE I AM DRIVING ON THE EXPRESSWAY AT 75 MPH I, MY PASSENGERS, AND SURROUNDING MOTORISTS ARE THE ONES WHO WILL PAY THE PRICE OF THIS DECISION. KEEP IN MIND THAT IT HAS ALREADY BEEN CONFIRMED BY THE LOCAL CHRYSLER SERVICE DEPARTMENT THAT MY AIR BAG IS DEFECTIVE. IT COULD DEPLOY WITHOUT WARNING AT

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH THE FRONT DRIVERS SIDE WHEEL DETACHED FROM THE VEHICLE ONTO THE ROAD. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO INFORMED THAT THE BALL JOINT SEPARATED. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 06V288000 (SUSPENSION); HOWEVER, THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE THE PART WOULD BE AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 126,900.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) AND STATED THAT SHE WAS UNABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE EXHIBITED AN ABNORMAL BANGING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE THE CONTACT WAS INFORMED THAT THE UPPER CONTROL ARM AND UPPER BALL JOINT SUFFERED FROM SEVERE CORROSION. THE MECHANIC ADVISED THE CONTACT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER TO SEE IF THE VEHICLE COULD BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 09V119000 (SUSPENSION). THE VEHICLE WAS TAKEN TO A DEALER AND THE DIAGNOSIS WAS CONFIRMED HOWEVER, THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 31,329. ..UPDATED 12-05-13 *BF UPDATED 12/9/13

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE HEADLIGHTS WOULD BLINK ON AND OFF INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 102,000. UPDATED 12/04/13*LJ

I RECEIVED A SAFETY RECALL FOR M35/NHTSA 12V-527 (AIRBAG SYSTEM RECALL) THE WEEK OF SEPT 23,2013. I CONTACTED FIRKINS CHRYSLER/JEEP MOTORS, BRADENTON, FLORIDA TO ASK FOR A SCHEDULED APPOINTMENT. THEY DID NOT HAVE THE PART AND I WAS TOLD TO WAIT UNTIL I RECEIVED A SECOND LETTER FROM CHRYSLER GROUP LLC LATER ON. THEY DID NOT OFFER TO ORDER THE PARTS NOR DID THEY GIVE ME ANY SATISFACTION. I IMMEDIATELY CONTACTED SUNSET DODGE CHRYSLER JEEP MOTORS IN SARASOTA, FLORIDA FOR ASSISTANCE WITH THIS AIRBAG MATTER. I WAS GREETING PLEASANTLY AND ASKED WHEN I WANTED TO SCHEDULE AN APPOINTMENT. I TOOK MY JEEP IN FOR REPAIR ON FRIDAY SEPT 27, 2013 AND THE SERVICE WAS COMPLETED IN ONE HOUR. I WAS VERY SATISFIED AND PLEASED WITH THE COURTEOUS SERVICE. I DOUBT THAT I WILL CALL FIRKINS MOTORS IF I EVER NEED SERVICE ON MY JEEP. *TR

I BOUGHT A USED 2003 JEEP LIBERTY SPORT AND AFTER 1 MONTH I HAD IT AT THE SHOP WHERE MY MECHANIC DISCOVERED THE PROBLEM AS A SAFETY RECALL FROM THE FACTORY, I WAS THEN REFERRED TO THE LOCAL DODGE /JEEP DEALERSHIP WHERE MY CAR WAS STATED AS "UNSAFE" TO DRIVE. I DROPPED THE CAR OFF THINKING I WOULD HAVE IT BACK WITHIN 2 DAYS MAXIMUM, AFTER ALMOST 1 WEEK I CALLED AND REQUESTED A RENTAL OR LOANER VEHICLE AND WAS INFORMED BY THE SERVICE TECHNICIANS THAT THEY DO NOT OFFER SUCH SERVICE, AS WELL AS THEY HAVE NO IDEA WHEN THEY WILL GET THE PARTS TO FIX MY VEHICLE SO THEY HAVE MY CAR AND I HAVE NOTHING TO DRIVE. I THEN CONTACTED CHRYSLER LLC MYSELF AND REQUESTED THEY PROVIDE A RENTAL SINCE MINE WAS IN FOR SAFETY RECALLS. THEY AT FIRST REFUSED STATING THAT IT IS BECAUSE I AM THE 3RD OWNER OF THE VEHICLE, ONCE I ARGUE THE FACT THAT IT SHOULDN'T MATTER SINCE IT IS A SAFETY ISSUE NOT SOMETHING I DID, THEY SHOULD STILL BE RESPONSIBLE THEY FINALLY DECIDE TO SUPPLY A RENTAL BY END OF THE DAY (9/25/13). I WENT UP TO ENTERPRISE TO WAIT FOR A CAR AND WHILE I WAS THERE WAITING I GET INFORMED THAT CHRYSLER HAS CHANGED THEIR MIND AND THIS TIME DUE TO THE VEHICLE NOT BEING UNDER WARRANTY, AGAIN SOMETHING THAT SHOULDN'T MATTER AS IT IS A SAFETY RECALL. SO AT THIS POINT I AM A SINGLE MOM WITH 4 CHILDREN AND I HAVE NO VEHICLE TO CARE FOR THEM AND NO TIME FRAME AS TO WHEN I WILL HAVE MINE BACK. IS THERE ANY WAY I CAN GET SOME ASSISTANCE WITH THIS? I FEEL THAT SINCE IT IS THEIR VEHICLE AND IT IS A FACTOR

HEADLIGHTS GOING OFF FOR NO REASON. *JS

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) IN THE MAIL SEVERAL MONTHS AGO AND STATED THAT THE DEALER INFORMED HER THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

FRONT END COLLISION WITH A DRIVER CITED FOR IMPROPER LEFT HAND TURN/FAILURE TO YIELD. OUR CAR IS CLASSIFIED AS A TOTAL LOSS. NEITHER THE DRIVER SIDE OR PASSENGER SIDE AIR BAGS DEPLOYED RESULTING IS SERIOUS INJURY TO THE DRIVER - JAW BROKEN IN 2 PLACES. *JS

JUST GOT ANOTHER RECALL NOTICE..SAFETY RECALL..M35/NHTSA 12V-527 OCCUPANT RESTRAINT CONTROL MODULE FILTER CIRCUIT THIS IS ONE OF MANY RECALLS..WITH NO PARTS AVAILABLE..HOW MANY RECALLS WILL IT TAKE TO RECALL THIS DANGEROUS CHRYSLER.. HOW MANY ACCIDENTS, DEATHS..MONEY SPENT FOR A LEMON..TELL DAN REED..I HAVE NOTIFIED THE PROPER HIGHER UPS..MAYBE THEY CAN HANDLE THIS..SINCE YOUR DEPT. CANNOT. *JS

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE CRANKSHAFT SENSOR, CAMSHAFT SENSOR AND FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE VEHICLE FAILED TO START. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 194,000.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) IN THE MAIL SEVERAL MONTHS AGO AND STATED THAT THE DEALER INFORMED HER THAT THE PARTS WERE NOT YET AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

SINCE THE SPRING OF 2012 MY AIR BAG LIGHT HAS BEEN COMING ON AT ODD TIMES. SOMETIMES IT IS DURING BRAKING AND SOMETIMES IT IS NOT. I CONTACTED THE DEALER AND THEY SAID THERE WAS NO DANGER AND NO RECALL. EARLIER THIS YEAR I RECEIVED A RECALL NOTICE FROM THE CHRYSLER GROUP. SAFETY RECALL M35/NHTSA 12V-527. MY FIRST CALL TO THE DEALER WAS IN FEBRUARY OR MARCH AND I WAS TOLD THEY DIDN'T HAVE THE PARTS AND ASKED ME TO CALL BACK IN APRIL. SINCE THEN I HAVE TAKEN MAY CAR OVER AT LEAST 3 TIMES. THE SERVICE MANAGER, [XXX], INSISTED THAT I HAD TO ARRIVE NO LATER THAN 7:30 AM ON A MONDAY MORNING. HE REFUSED TO GIVE ME ANY OTHER APPOINTMENT TIME. AT THE 3RD VISIT THEY FINALLY LOOKED AT MY JEEP AND CONFIRMED THERE IS AN ISSUE WITH THE AIR BAG. TO DATE THEY HAVE STILL NOT FIXED IT. EVERY TIME I CALL I GET THE SAME ANSWER, "WE DON'T HAVE THE PART YET. WE WILL CALL YOU WHEN WE DO." I ASKED IF I SHOULD GO TO ANOTHER DEALER IN A DIFFERENT CITY, BUT HE STATED THAT THEY DON'T HAVE THE PARTS EITHER. I HAVE ALSO CALLED THE CHRYSLER GROUP RECALL ASSISTANCE CENTER LISTED IN THE RECALL NOTICE ONLY TO BE ON HOLD FOR A VERY LONG TIME AND THEN GET DISCONNECTED WITHOUT EVER SPEAKING TO ANYONE. MY AIR BAG LIGHT CONTINUES TO COME ON AT ODD TIMES. I AM CONCERNED THAT IT WILL DEPLOY WHEN I AM NOT EXPECTING IT. CAN YOU HELP ME GET MY CAR FIXED? THE DEALERSHIP IN QUESTION IS DODGE CITY OF MCKINNEY TEXAS LOCATED AT 700 S. CENTRAL EXPRESSWAY, MCKINNEY, TX 75070. THE SERVICE MANAGER IS [XXX]. HE IS THE ONLY ONE I

MY HUSBAND MADE A LEFT TURN OUT OF OUR COMPLEX AND LESS THAN A .5 MILES; DRIVER AND PASSENGER AIRBAG DEPLOYED WITHOUT ANY WARNING. THANK GOODNESS THERE WERE NO FATALITIES. MY SPOUSE BECAME REALLY SICK, HAD A REALLY BAD ASTHMA ATTACK, BURNS TO HIS RIGHT ARM, AND PROBLEMS HEARING. *JS

MY VEHICLE HAS A RECALL ON THE AIR BAGS AND THE VEHICLE CAN NOT BE CORRECTED. I WAS TOLD THE JEEP DEALERSHIPS DO NOT HAVE THE PARTS TO FIX IT. ALSO, THE PCM COMPONENT OF MY VEHICLE NEEDS TO BE REPLACED AND THE CHRYSLER DEALERSHIP HAS DISCONTINUED THE PART, AN AFTERMARKET PART CAN NOT BE FOUND AND NONE ARE ON BACK ORDER. MY VEHICLE IS STILL UNDER WARRANTY AND THE WARRANTY DEPARTMENT IS SENDING THE PCM TO HAVE THE PART REFURBISHED BUT WILL NOT GUARANTEE THE PART. MY CONCERN IS THE CARS SAFETY IS NOT GUARANTEED DUE TO THE RECALL ON AIRBAGS AND THE PCM IS THE MAIN COMPUTER PART FOR THE CAR, IF IT CAN NOT BE GUARANTEED TO BE SAFE AND RUNNING WHAT ARE MY OPTIONS? *TT

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, SHE APPROACHED A TRAFFIC STOP SIGNAL AND THE VEHICLE UNEXPECTEDLY LUNGED FORWARD UPON ENGAGING THE BRAKE PEDAL. THE VEHICLE FAILURE WAS NOT DIAGNOSED NOR WAS IT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE BRAKE PEDAL WAS DEPRESSED TO HOWEVER, THE VEHICLE INSTEAD ACCELERATED. THE CONTACT HAD TO COAST ONTO THE ROAD SHOULDER TO BRING THE VEHICLE TO STOP, BUT THE ENGINE CONTINUED REV. THE CONTACT PLACED THE GEAR IN PARK AND TURNED THE ENGINE OFF. THE VEHICLE WAS TAKEN TO THE DEALER, WHO TEST DROVE THE VEHICLE BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 105,000.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT SHE HAD BEEN WAITING OVER A YEAR FOR THE PARTS NEEDED TO COMPLETE THE SERVICE FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT WAS DRIVING 15 MPH AND ATTEMPTING A RIGHT TURN WHEN THE VEHICLE BEGAN TO ACCELERATE WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. THE CONTACT DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE DID NOT STOP UNTIL HE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND HAD NOT BEEN REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 67,000. UPDATED 10/17/13*LJ

I RECEIVED RECALL NOTICE M35/NHTSA 12V-527 IN JANUARY 2013, BUT WHEN I CALLED MY DEALER, THEY SAID PARTS WON'T BE IN UNTIL 2ND Q 2013. SO I CALLED IN APRIL. NO PARTS. I CALLED IN MAY, JUNE, JULY, AND AUGUST AND STILL NO PARTS. THIS IS A SAFETY ISSUE...WHY ARE THERE NO PARTS? *TR

HEADLIGHTS ARE GOING ON AND OFF RANDOMLY. *TR

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE MADE AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THAT THE BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

TL- THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHEN SHE CONTACTED THE DEALER SHE WAS TOLD THAT THE PARTS WERE NOT AVAILABLE. THERE WAS NO TIME FRAME GIVEN FOR PART DELIVERY. SHE HAS NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE CURRENT MILEAGE WAS 102,000.- LL

IN JANUARY 2013, I RECEIVED A RECALL NOTICE REGARDING THE AIR BAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE. I CALLED THE DEALER IN BOISE, ID ON JULY 13, 2013, AND THEY SAID THE PARTS WEREN'T AVAILABLE TO REPAIR THE PROBLEM SO THEY TOOK MY NAME & NUMBER AND SAID THEY'D CALL WHEN THE PARTS WERE AVAILABLE. I CALLED AGAIN ON JULY 10, 2013 AND THE PARTS ARE STILL NOT AVAILABLE AND THEY DON'T HAVE ANY IDEA WHEN THEY WILL BE. IF THIS PROBLEM WAS URGENT ENOUGH TO SEND OUT A RECALL NOTICE IN JANUARY, WHY IS IT THAT IN JULY THEY STILL CAN'T FIX THE PROBLEM AND, IN FACT, DON'T HAVE ANY AVAILABLE PARTS TO DO SO? IF THE AIRBAG GOES OFF WHILE I'M DRIVING 50+ MPH, I CAN ONLY GUESS AT WHAT INJURIES WILL BE SUSTAINED BY ANY PASSENGERS IN THE VEHICLE AT THE TIME. WHAT CAN BE DONE ABOUT THIS PROBLEM? *TR

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING 35 MPH THE AIR BAG LIGHT ILLUMINATED AND SECONDS LATER THE PASSENGER SIDE AIR BAG DEPLOYED. THE VEHICLE WAS DRIVEN TO HER HOME AND PARKED. THE NEXT MORNING WHEN THE VEHICLE WAS STARTED, THE DRIVERS SIDE AIR BAG DEPLOYED. THE DRIVER SUFFERED A BURN ON HIS THUMB. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) EIGHT MONTHS PRIOR TO THE FAILURES BUT THE DEALER HAD REPEATEDLY INFORMED HER THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 53,500.

I WAS DRIVING 60 MPH DOWN SH 75 WHEN THE AIR BAG LIGHT CAME ON. A FEW SECONDS LATER THE AIR BAG DEPLOYED. IT HIT ME IN THE CHEST AND STARTLED ME. I HAD BURNS ON MY ARMS AND IT RIPPED A FINGERNAIL BACK. I THOUGHT I BROKE MY THUMB, THE IMPACT WAS SO HARD. THANKFULLY, I WAS ABLE TO KEEP MY JEEP ON THE ROAD. THE DRIVER SIDE AIR BAG IS THE ONLY ONE THAT DEPLOYED AND NOW THE SEAT BELT DOES NOT WORK PROPERLY EITHER. *TR

WONDERING WHY FLORIDA IS NOT IN THE GROUP SINCE IT IS SURROUNDED BY SALT WATER ON 3 SIDES: THE UPPER AND LOWER BALL JOINTS ARE BAD: 2003 JEEP LIBERTY FRONT CONTROL ARM RECALLS RECALL NUMBER: 09V119000 OWNER NOTIFICATION DATE: APRIL 12, 2010 RECORD CREATION DATE: APRIL 9, 2009 DEFECT DESCRIPTION: CHRYSLER IS RECALLING 42,469 MY 2002-2003 JEEP LIBERTY VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN SALT BELT STATES OF CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, KENTUCKY, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, VIRGINIA, WEST VIRGINIA , WISCONSIN AND THE DISTRICT OF COLUMBIA. THE FRONT SUSPENSION UPPER CONTROL ARM BALL JOINT MAY EXPERIENCE A LOSS OF LUBRICATION WHICH COULD LEAD TO CORROSION, ACCELERATED WEAR, AND POSSIBLE SEPARATION WHILE DRIVING. DEFECT CONSEQUENCE: FAILURE OF THE BALL JOINT COULD RESULT IN A LOSS OF STEERING CAPABILITY, INCREASING THE RISK OF A CRASH. CORRECTIVE ACTION: DEALERS WILL REPLACE THE FRONT UPPER CONTROL ARM ASSEMBLIES FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR ABOUT APRIL 24, 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403. *TR

TL* THE CONTACT OWNS 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE DRIVER'S SIDE AIR BAG ERRONEOUSLY DEPLOYED. THE CONTACT SUFFERED INJURIES TO THE LEFT HAND, FACE, AND CHEST. THE CONTACT WAS TAKEN TO THE HOSPITAL. THE CONTACT CALLED THE MANUFACTURER WHO FILED A COMPLAINT AND SENT A SPECIALIST TO INSPECT THE VEHICLE. THE MANUFACTURER STATED THE OCCUPANT RESTRAINT CONTROL MODULE CAUSED THE AIR BAG TO DEPLOY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000.

THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE HAS A CHANCE OF EXPERIENCING AN ELECTRICAL OVERSTRESS CONDITION. PART HAS NOT BEEN SHIPPED TO MY DEALER AS OF 7/29/2013. M35/NHTSA 12V-527 NOTIFIED CLOSE TO 6 MONTHS AGO. *TR

THE AIRBAG CONTROL MODULE RECALL WAS PUBLICIZED IN NOVEMBER OF 2012 (SAFETY RECALL M35/NHTSA 12V-527). AS OF TODAY, 7/23/2013, THE DEALER STILL HAS NOT RECEIVED THE CORRECTIVE PARTS. AN 8 MONTH DELAY IN CORRECTING A DEFECT THAT HAS THE POTENTIAL TO CAUSE INJURY OR DEATH GOES BEYOND NEGLIGENCE. *TR

THE AIR BAG SENSOR WENT OFF AND THE AIR BAG LIGHT CAME ON. THE LIGHT STAYS ON UNTIL I TURN THE CAR OFF. WHEN I START THE CAR AGAIN, WITHIN 5 MINUTES OR LESS THE ALARM GOES OFF AND THE LIGHT COMES ON. I AM AFRAID IT WILL DEPLOY. *TR

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) AND STATED THAT THE DEALER ADVISED THAT THE REMEDY PART WAS NO LONGER BEING MANUFACTURED. THE CONTACT LEFT SEVERAL MESSAGES WITH THE MANUFACTURER IN REGARD TO THE RECALL BUT THEY FAILED TO RESPOND. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08/27/13*LJ

2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO AIR BAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE RECALL NOTICE. *SMD THE CONSUMER STATED HE RECEIVED A RECALL NOTICE, LAST SEPTEMBER. HOWEVER, AS OF JUNE 25, 2013. THE RECALL HAS NOT BEEN RESOLVED.

A RECALL WAS ISSUED FOR DEFECTIVE AIRBAGS THAT COULD CAUSE THE AIRBAGS TO DEPLOY WITHOUT WARNING. THE CASE NUMBER IS 12V527000 THIS WAS ISSUED ALMOST 8 MONTHS AGO AND STILL THE PART TO FIX THE PROBLEM IS NOT AVAILABLE. THIS NEEDS TO BE LOOKED INTO. THIS IS RIDICULOUS. IT SHOULD NOT TAKE THIS LONG FOR AN AUTOMOBILE COMPANY THAT MANUFACTURES PARTS TO PRODUCE THESE PARTS. *TR

JUNE 26,2013 I HEARD A BEEP FROM DASH THINKING IT WAS LETTING ME KNOW I AM LOW ON WASH FLUID THOUGH I NOTICED MY AIR BAG LIGHT WAS ON .A MINUTE LATER WHILE DRIVING IT WENT OFF, AS OF TODAY IT TURNS ON FOR A MIN THAN BACK OFF. I RECEIVED A RECALL LETTER ABOUT THE AIRBAG ISSUES. I CALLED THE DEALERSHIP AND ASKED ABOUT IT AGAIN, I GOT A RESPONSE THAT THEY ARE WAITING FOR REPLACEMENT PARTS TO COME IN ,THIS BEEN MONTHS AGO. *TR

I WOULD LIKE TO FILE A COMPLAINT ABOUT THE PASSENGER SIDE UPPER AND LOWER BALL JOINTS. I PURCHASED THE VEHICLE IN 2006 AS A SECOND OWNER AND IN THE 7 YEARS I HAVE OWNED MY JEEP I HAVE HAD TO REPLACE MY BALL JOINTS NOW 3 TIMES. THIS IS VERY UNSAFE AND SERIOUSLY SHOULD BE ADDRESSED BY THE MAKERS AS TO WHY EVEN AFTER BEING RECALLED THEY HAVE GONE OUT TWICE. LUCKILY I HAVE BEEN FORTUNATE ENOUGH (OR I SHOULD SAY CHRYSLER HAS BEEN FORTUNATE ENOUGH) TO NOT HAVE HAD AN ACCIDENT OR ANYTHING SERIOUS HAPPEN TO ME OR MY FAMILY DUE TO THIS. THANKS. *TR

3 OF THE 4 DRIVER SIDE SEAT MOUNTING BRACKETS BROKE WHERE THE SEAT MOUNTS TO THE FLOOR. THIS IS DANGEROUS AND I FEAR THAT DRIVER'S SEAT WILL COME COMPLETELY UNATTACHED FROM FLOOR OF VEHICLE IN AN ACCIDENT, SUDDEN STOP OR VERY SOON! MANY OTHERS SEEM TO HAVE THESE EXACT SAME PROBLEMS WITH SEAT MOUNTING BRACKETS. JEEP, CHRYSLER NOR DEALERS WILL HELP WITH THESE PROBLEMS! INTERIOR LIGHTS COME ON BY THEMSELVES UNEXPECTEDLY AND SOMETIMES WILL NOT SHUT OFF WHEN ATTEMPTS ARE MADE TO SWITCH THEM OFF. LIGHT SWITCH CONTROL SEEMS SPORADIC AND DEFECTIVE. I FEAR A SHORT CIRCUIT RESULTING IN ELECTRICAL FIRE FROM DEFECTIVE LIGHT SWITCH CONTROL. *TR

ON JUNE 27 2013, MY FAMILY AND I WERE GOING TO DINNER APPROXIMATELY 6PM. WE WERE ABOUT 1.5 MILES FROM HOME HEADING WEST ON OK STATE HWY 51 (APPROXIMATELY 5 MILES EAST OF WAGONER, OK) AS I GOT TO APPROXIMATELY 60 MPH THE DASHBOARD AIRBAG WARNING LIGHT FLASHED AND DINGED TWICE THEN THE AIRBAG DEPLOYED. I MAINTAINED CONTROL OF THE VEHICLE AND ONLY SUFFERED AN ABRASION AND BRUISE ON THE UNDERSIDE OF MY RIGHT FOREARM FROM THE BAG DEPLOYMENT. I IMMEDIATELY CAME HOME AND CONTACTED THE CHRYSLER RECALL HOTLINE NUMBER AND HAVE BEEN ASSIGNED A CASE NUMBER AND I WAS NOTIFIED TODAY (7/1/2013) THAT AN INVESTIGATOR WILL BE IN CONTACT WITH ME WITHIN 24 HRS. *TR

IN NOVEMBER 2012 I RECEIVED A SAFETY RECALL, M35/NHTSA 12V-527. STATES THAT THERE IS A POSSIBILITY OF THE AIRBAGS DEPLOYING. AT THE TIME OF THE NOTIFICATION CHRYSLER STATED THAT THE PARTS REQUIRED TO DO THE REPAIR WERE NOT AVAILABLE AND WHEN THEY WERE THERE WOULD BE A FOLLOW UP RECALL NOTICE. IT HAS BEEN OVER 6 MONTHS AND I HAVE STILL NOT HEARD ANYTHING MORE FROM THEM. *TR