2002 Jeep Liberty complaints

DT*: THE CONTACT STATED WHILE DRIVING 65 MPH ON THE INTERSTATE 95 UNDER NORMAL DRIVING CONDITIONS THE CONTACT LOST CONTROL OF THE VEHICLE AS THE TIRE SHREDDED FROM THE FRACTURED LOWER BALL JOINT. THE VEHICLE MANAGED TO PULLOVER TO THE SHOULDER. AFTER NARROWLY AVOIDING A COLLISION WITH OTHER TRAFFIC. UPON INITIAL INSPECTION THE DRIVER'S SIDE FRONT END SHREDDED THE TIRE AND WAS PRESSING ON THE WHEEL. THE VEHICLE WAS TOWED TO A DEALER, WHO DETERMINED THE LOWER BALL JOINT FRACTURED. NHTSA RECALL #03V460000 REPAIR WAS PERFORMED ON THE LOWER BALL JOINTS HOWEVER, THE REPAIR DID NOT REMEDY THE PROBLEM. THE DEALERSHIP OFFERED A SECOND REPAIR WITHOUT CHARGING THE CONTACT UNDER THE RECALL. *AK

DT*: THE CONTACT STATED WHILE DRIVING 10 MPH MAKING A TURN THE LOWER BALL JOINT FAILED CAUSING AN ACCIDENT. A NHTSA RECALL, # 03V460000 WAS PERFORMED ON THE VEHICLE CONCERNING, THE LOWER BALL JOINT IN 2004 HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THERE WERE NO INJURIES SUSTAINED AS A RESULT OF THE ACCIDENT. THIS OCCURRED ON THE DRIVER SIDE FRONT. THE DEALERSHIP WAS ALERTED AND CONFIRMED THE BALL JOINT SEPARATED FROM THE KNUCKLE CAUSING THE ACCIDENT. THE DEALERSHIP WOULD NOT OFFER A SECOND REPAIR WITHOUT CHARGE UNDER THE RECALL. THE DEALERSHIP HAS ORDERED THE UPPER AND LOWER BALL JOINTS TO MAKE THE REPAIRS HOWEVER, ARE WAITING ON THE MANUFACTURER TO RETURN THEIR CALL. THE CONTACT ALERTED THE MANUFACTURER AND A COMPLAINT WAS FILED. *NM

DT*: THE CONTACT STATED WHILE PULLING INTO THE BANK PARKING LOT IN A SHOPPING CENTER THE FRONT WHEEL POPPED COMPLETELY OFF THE VEHICLE. THE CONTACT WAS SHAKEN UP, AND IMMEDIATELY CALLED ROAD SIDE ASSISTANCE. ALSO CONTACTED THE DEALER, WHO ADVISED THE CONTACT TO HAVE THE VEHICLE TOWED TO THE DEALER FOR SERVICE. WAS TOLD BY THE DEALER ABOUT NHTSA RECALL, #03V460000 CONCERNING THE SUSPENSION FRONT CONTROL ARM LOWER BALL JOINT. THE DEALER ALLEGEDLY FIXED THE PROBLEM AND CONSUMED ALL COST RELATED TO THE PROBLEM. HOWEVER RECALL REPAIRS DID NOT CORRECT THE PROBLEM. THE VEHICLE WAS HAVING THE SAME PROBLEMS AGAIN. ON APRIL 29, 2006 WHILE DRIVING TO WORK TURNED INTO THE PARKING LOT AND THE SAME WHEEL POPPED OFF. THE VEHICLE WAS TOWED TO THE DEALER AGAIN. THE CONTACT CONTACTED CHRYSLER ABOUT THE ONGOING PROBLEM. THEY TOLD THE CONTACT THAT THEY WILL REPAIR THE VEHICLE AGAIN BUT THEY WILL NOT GIVE THE CONTACT ANOTHER VEHICLE. THE CONTACT FELT THIS VEHICLE WAS NOT SAFE TO DRIVE. *AK

I PURCHASED MY 2002 JEEP LIBERTY IN DEC. 05. I NOTICED A SHIMMY WHEN DEPRESSING THE BRAKES IMMEDIATELY AFTER BUYING IT. IT HAD 44000 MILES ON IT. I THOUGHT THIS WAS NORMAL SINCE THE DEALERSHIP HAD DONE A SAFETY INSPECTION ON IT BEFORE SELLING IT TO ME. I NOTICED IN MID APRIL THAT THE INSIDE DRIVER TIRE WAS ALMOST COMPLETELY WORN. I TOOK IT TO A LOCAL GARAGE ONLY TO FIND THAT MY LOWER BALL JOINTS WERE BAD, ALONG WITH THE FRONT ROTORS BEING WARPED BEYOND REPAIR. THIS COST ME $1100 IN REPAIRS, INCLUDING THE 3 NEW TIRES I PURCHASED! MY EXTENDED WARRANTY I PURCHASED WOULD NOT COVER THE COST TO REPAIR. I WROTE DAIMLER CHRYSLER A COMPLAINT, IN WHICH THEY DECLINED. I AM FURIOUS AFTER READING ALL THE CONSUMER COMPLAINTS ABOUT BALL JOINTS FAILING ON THE LIBERTIES - EVEN AFTER HAVING BEEN FIXED AFTER THE RECALL. A VEHICLE WITH THIS FEW MILES SHOULD NOT HAVE THESE PROBLEMS!!! *JB

MY 2002 JEEP LIBERTY HAD A RE CALL IN 2003 FOR BALL JOINTS, I HAD THEM REPLACED IN MARCH 2004. ON APRIL 2, 2006 AT 4:00 P.M. I WAS TRAVELING EAST BOUND ON I-465 DOING 55-60 MPH, WHEN A LOUD NOISE WAS COMING FROM THE FRONT OF THE VEHICLE AND THEN THE JEEP WAS STARTING TO LOOSE CONTROL AS I TRIED TO SLOW DOWN AND PROCEED TO THE SIDE OF THE INTERSTATE. I GOT OUT OF MY VEHICLE AND CALL ROADSIDE ASSISTANCE, DURING MY WAIT A GENTLEMAN STOPPED TO SEE IF I NEEDED HELP, AND I INFORMED HIM THAT I THOUGHT I HAD BLOWN A TIRE, HE LOOKED UNDER MY CAR TO NOTICE THAT MY BALL JOINT HAD BROKE ALONG WITH MY AXLE AND RIM, I HAD IT TOWED TO CROSSROADS LINCOLN/JEEP MERCURY, WHERE ON MONDAY THE SERVICE DEPARTMENT EXAMINED THE CAR AND CAME TO THE CONCLUSION THAT THE BALL JOINT HAD BROKE ALONG WITH THE AXLE AND THE RIM OF THE TIRE. I HAD ALREADY CONTACTED MY INSURANCE COMPANY ALONG WITH FILING A COMPLAINT TO CHRYSLER, THEY SENT OUT AN "INSPECTOR" AND AFTER HIS REVIEW CAME TO THE CONCLUSION THAT THE BALL JOINTS SEPARATED "DUE TO IMPACT", THERE WAS NO IMPACT, I CONTROLLED THE VEHICLE TO THE BEST OF MY ABILITY SO THAT THERE WOULD BE NO IMPACT, CAUSING INJURY. IT HAS BEEN 24 DAYS NOW WITHOUT MY VEHICLE AND I AM IN A RENTAL VEHICLE, AMERICAN FAMILY IS REFUSING TO PAY FOR THE REPAIR OF THE BALL JOINTS AND SO IS CHRYSLER. I DO NOT WANT TO FILE A LAW SUIT AGAINST CHRYSLER, BUT THEY ARE LEAVING ME NO CHOICE, AS THIS WAS A COSTLY REPAIR, WHAT CAN I DO???????????*JB

2002 JEEP LIBERTY LIMITED 4WD. MAINTENANCE KEPT UP. ENGINE HAS BLOWN UP AT 85,000 MILES. NEED TO REPLACE AND COST IS $6,400.00. *JB

THE DRIVER'S SIDE FRONT SEAT BELT ON MY 2002 JEEP LIBERTY WILL NO LONGER LATCH. THERE WAS NO WARNING LEADING UP TO THIS FAILURE. WE HAVE NOT YET BEEN ABLE TO REPAIR IT. *NM

2002 JEEP LIBERTY @ 53,571 MILES.[XXX]. 4/6/06 FAILURE. THE LOWER PASSENGER SIDE BALL JOINT BROKE AS MY WIFE WAS WAITING FOR THE GARAGE DOOR TO OPEN. FORTUNATELY, THE JEEP WAS STATIONARY AT THE TIME OF FAILURE. THE DEALER REPLACED BOTH LOWER BALL JOINTS (UNDER THE FORMAL RECALL). THIS IS THE SECOND TIME BOTH LOWER BALL JOINTS WERE REPLACED ON THIS VEHICLE...THE FIRST TIME BOTH LOWER BALL JOINTS WERE REPLACED WAS AT 26,887 MILES (ALSO UNDER THE RECALL)! BOTH UPPER BALL JOINTS WERE REPLACED @ 39,527 MILES (I ORIGINALLY PAID FOR THIS BUT CHRYSLER PAID AFTER MULTIPLE COMPLAINTS)! IT APPEARS THAT REPLACEMENT BALL JOINTS WERE NOT CORRECTED AND ARE FAILING ALSO!!!! *NM UPDATED 07/16/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I WAS BACKING OUT OF A PARKING SPOT AND HEARD A LOUD CLUCK. I STOPPED THE TRUCK AND FOUND THAT THE PASSENGER SIDE LOWER BALL JOINT SHAFT HAD BROKEN. THIS CAUSED THE LOWER CONTROL ARM TO SEPARATE FROM THE STEERING KNUCKLE AND REST ON THE INSIDE OF THE WHEEL. WHEN IT WAS TOWED TO THE DEALERSHIP, THE REPAIR WAS COVERED UNDER WARRANTY BECAUSE I HAD THE LOWER BALL JOINT RECALL DONE ON MY JEEP LIBERTY PREVIOUSLY. THE DEALER REPLACED THE LOWER BALL JOINT, UPPER CONTROL ARM, AXLE SHAFT, AND A FEW SEALS. THE OLD PARTS ARE NOT AVAILABLE. *JB

DRIVER'S SIDE SEAT BELT LATCH STICKS IN DOWN/RELEASE POSITION AND MUST BE PRIED UP IN ORDER TO LATCH SEAT BELT. *NM

THE SEAT BELT LATCH ON THE DRIVERS SIDE IS BROKEN. THE BUTTON STICKS DOWN AND DOES NOT COME BACK UP AFTER UNLATCHING THE SEAT BELT. I AM AFRAID THIS IS GOING TO CAUSE THE SEAT BELT NOT TO WORK IF I HAVE A CRASH. *NM

DT*: THE CONTACT STATED THERE IS A RECALL, NHTSA # 03V460000 CONCERNING THE LOWER BALL JOINTS. HOWEVER, THE RECALL DID NOT CORRECT THE PROBLEM. THE VEHICLE IS EXPERIENCING THE SAME SYMPTOMS AGAIN.

THE DRIVERS SIDE SEAT BELT LATCH RED BUTTON BECOMES STUCK IN THE DOWN POSITION AFTER THE SEA BELT IS RELEASED. THE BUTTON MUST THEN BE MANUALLY PULLED UP USING A STIFF PIECE OF METAL BEFORE BUCKLING THE SEAT BELT AGAIN. I HAVE NOTICED A PIECE OF BROKEN RED PLASTIC WITHIN THE ASSEMBLY.*JB

DT*: THE CONTACT STATED WITHOUT WARNING, THE ENGINE STALLED AT 55 MPH. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP, WHERE IT WAS DETERMINED THE CRANKSHAFT SENSOR FRACTURED AND WENT INTO THE ENGINE, WHICH CAUSED THE ENGINE FAILURE.

I CURRENTLY OWN A 2002 JEEP LIBERTY. AS I WAS MAKING A TURN IN THE PARKING LOT MY CAR STOPPED AND I SAW MY TIRE BENT UNDER MY CAR THE BALL JOINTS IN MY JEEP LIBERTY WENT 2 TIMES ON ME. FIRST THE LOWER BALL JOINTS BEFORE THE RECALL AND THEN THE UPPER BALL JOINTS THE CONTROL ARM AND THE AXLE FAILED ON ME JUST YESTERDAY. THE UPPER BALL JOINT FAILURE ALSO CAUSED A LARGE PUNCTURE IN MY ROTOR AND IT BENT MY AXLE. I FEAR FOR THE OTHER JEEP LIBERTY OWNERS; FOR INSTANCE WHAT IF THIS HAPPENED ON A MAJOR HIGHWAY CAUSING THE DRIVER TO LOSE TOTAL CONTROL? SOMEONE COULD HAVE LOST THEIR LIFE. THIS UPPER BALL JOINT ISSUE SHOULD BE RESEARCHED AND RECALLED. *JB

SEAT BELT ASSEMBLY. THE DRIVERS SIDE SEAT BELT LATCH STICKS NOT ALLOWING TO FASTEN SEAT BELT. I HAVE TO BANG ON IT SO IT WILL RELEASE IN ORDER TO FASTEN THE SEAT BELT. I HAVE NOT HAD THIS PROBLEM FIXED YET. I WANTED TO COME HERE FIRST TO SEE IF THERE WAS AN INVESTIGATION GOING ON WITH THIS PROBLEM. *NM

FRONT END COLLISION ~35 TO 40 MPH NO AIR BAG DEPLOYMENT FRONT OR SIDE THIS WAS REPAIRED BY DEALER ~ 3 MONTHS AGO WHEN LIGHT CAME ON. ACTUAL RESULT DURING ACCIDENT WAS A FAILED AIR BAG SYSTEM. *NM

FRONT DRIVERS SIDE SEAT BELT, STUCK WITH PUSHBUTTON DOWN; WILL NOT LOCK. *NM

DT*: THE CONTACT STATED WHILE AT A STOP SIGN AND ATTEMPTING TO MAKE A LEFT TURN, THE RIGHT LOWER BALL JOINT FRACTURED AND THE WHEEL DISLODGED. BOTH FRONT LOWER BALL JOINTS WERE REPLACED UNDER RECALL, #03V460000 TWO YEARS AGO. THE VEHICLE WAS TOWED TO THE DEALER AND THE BALL JOINT WAS REPLACED.

2002 JEEP LIBERTY FRONT DRIVER'S SIDE SEAT BELT BUCKLE "BUTTON" STUCK. UNABLE TO USE SEAT BELT. *NM

DT*: THE CONTACT STATED FLUID STARTED LEAKING FROM THE VEHICLE. AN INDEPENDENT REPAIR SHOP DETERMINED THE POWER STEERING HOSE NEEDED TO BE REPLACED. *NM

AT APPROXIMATELY 1745 HOURS (MST) ON THE BELOW DATE I WAS DRIVING MY 2002 JEEP LIBERTY LIMITED AT 30 MPH ON A TWO LANE ASPHALT CITY STREET. THE PAVEMENT WAS DRY, THERE WERE NO POTHOLES OR ANY ROAD DEFECTS OR OBSTRUCTIONS. SUDDENLY I HEARD A LOUD, METALLIC "THUMP" FOLLOWED IMMEDIATELY BY THE VEHICLE PULLING SHARPLY TO THE RIGHT WITH NO STEERING CONTROL. THE VEHICLE CAME TO A STOP WITH MINIMAL BRAKING AND THE USE OF THE RIGHT STREET CURB. INSPECTION FIRST NOTED THE RIGHT FRONT TIRE TO BE FLAT (IT WAS DARK). AFTER RAISING THE VEHICLE ON THE JACK I REMOVED THE RIGHT FRONT WHEEL AND INSTALLED THE SPARE TIRE. I THEN ATTEMPTED TO DRIVE THE VEHICLE FORWARD AND AGAIN, AFTER APPROXIMATELY 2 FEET OF DRIVING, I HEARD A SCRAPPING SOUND. I IMMEDIATELY STOPPED AND INSPECTED THE SPARE WHEEL. I THEN NOTICED THAT THE RIGHT FRONT LOWER BALL JOINT HAD FAILED AND WAS DIGGING INTO THE INSIDE OF THE RIGHT FRONT WHEEL RIM. I THEN CALLED TO HAVE THE VEHICLE TOWED TO THE NEAREST JEEP DEALER. SUBSEQUENTLY I WAS ADVISED THAT BOTH FRONT BALL JOINTS WERE REPLACED AND THAT THE IMPACT WAS OF SUCH FORCE WHEN THE BALL JOINT FAILED THAT THE FRONT AXLE SEALS HAD BEEN DAMAGED AND WERE REPLACED. THE WHEEL WAS REPLACED BECAUSE THE FORCE WAS SUCH THAT THE FAILED BALL JOINT GOUGED A HOLE IN THE WHEEL RIM. IT IS NOTEWORTHY THAT ON MAY 17, 2004 UNDER JOB ORDER 1034728 BOTH FRONT BALL JOINTS WERE REPLACED ON THIS SAME VEHICLE AT THE UFTRING JEEP DEALERSHIP IN E. PEORIA, ILLINOIS (309) 694-0700 DUE TO A CAMPAIGN RECALL

DRIVER'S SEAT BELT FAILED; COULD NOT BUCKLE THE SEAT BELT AT ALL. *NM

DT*: THE CONTACT STATED THE ABS AND BRAKE LIGHTS INTERMITTENTLY ILLUMINATED. WHEN THE BRAKE PEDAL WAS DEPRESSED IT PULSATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP. UPON EXAMINATION, THE REPAIRS SHOP DISCOVERED THE WHEEL SPEED SENSOR WAS RUBBING AGAINST THE EMERGENCY BRAKE CABLE WHICH CAUSED THE LIGHTS TO ILLUMINATE AND THE PEDAL TO PULSATE.*AK

DT*: THE CONTACT STATED WHILE PULLING UP TO A GAS PUMP ISLAND AT 3 MPH THE FRONT CONTROL ARM LOWER BALL JOINTS FAILED ON THE PASSENGER'S SIDE. THERE WAS A LOUD THUMP, AND THE VEHICLE SEEMED TO SIT DOWN ON THE FRONT TIRE. UPON INSPECTION THE CONTACT NOTICED THE CONTROL ARM HANGING DOWN. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP FOR INSPECTION WHICH CONFIRMED THE LOWER CONTROL ARM BALL JOINT FAILED. THE CONTACT CALLED THE MANUFACTURER, AND THEY WERE WILLING TO MAKE REPAIRS UNDER THE PREVIOUS RECALL CAMPAIGN. AT A LOCAL DEALERSHIP. THE CONTACT WANTED TO HAVE THE VEHICLE REPAIRED AT THE INDEPENDENT REPAIR SHOP, BUT THE MANUFACTURER WOULD NOT GUARANTEE REIMBURSEMENT IF THE WORK WAS COMPLETED AT AN INDEPENDENT REPAIR SHOP. THE VEHICLE WAS REPAIRED UNDER NHTSA RECALL CAMPAIGN 03V460000 CONCERNING THE FRONT CONTROL ARM LOWER BALL JOINT IN 2003. THERE WAS NO PROBLEM WITH THE ORIGINAL PART, ONLY A FAILURE OF THE PART REPLACED UNDER THE RECALL. *AK

MY 2002 JEEP LIBERTY LIMITED IS HAVING THE SAME PROBLEMS DESCRIBED IN DEFECT INVESTIGATION #EA05022. MY DRIVER'S SEAT BELT BUCKLE STICKS IN THE "DOWN" POSITION WHEN DEPRESSED FULLY, AND MUST BE PRIED UP USING A SCREWDRIVER OR SIMILAR DEVICE BEFORE BEING ABLE TO LATCH THE BELT AGAIN. THIS HAS BEEN GOING ON SINCE ABOUT JUNE OF 2005.JB

LOWER BALL JOINTS FAILED. LUCKY THAT THERE WAS NO DAMAGE OR INJURY. CHRYSLER REPAIRED AT NO COST UNDER RECALL. *NM

I OWN A JEEP LIBERTY 2002 AND IT HAS 54600 MILES, LAST WEEK I HEARD A NOISE IN THE STEERING, I TOOK TO THE DEALER SERVICE CENTER HERE IN VENEZUELA CLOSEST TO MY HOME AND EXPLAINED THE PROBLEM THE CHECK THE CAR AND CALL ME BACK THAT THE ONLY THING NEEDED WAS AN OIL CHANGE, SATISFIED I TOOK MY CAR AND PLANNED A WEEKEND FAMILY TRIP OUT OF TOWN AND DROVE ANOTHER 200 MILES AT HIGH WAY SPEEDS WHEN RETURNING HOME AT VERY LOW SPEED PASSES A SPEED REDUCER BUMP ON THE STREET BY MY HOME AND THE LEFT FRONT WHEEL FELT OFF, THE LOWER BALL JOINT BROKE!, I WAS ON SHOCK IF THIS WOULD HAPPENED FEW MILES BEFORE ALL OF MY FAMILY INCLUDING ME COULD BE KILLED IN A CAR ACCIDENT, AND THE WORSE PART IS THAT I TOOK TO THE DEALER JUST BEFORE TO PREVENT THIS KIND OF ISSUES AND THEY JUST DIDN'T CARE ABOUT I FOUND OUT TODAY AT SOME OF THE JEEP CHAT ROOMS THAT IT IS A PROVEN PROBLEM AND THAT THERE IS A RECALL ON THIS ISSUE FOR THIS MODELS, WE WERE VERY CLOSE OF BEEN HARMED OR MAY BEEN KILLED, MY REPORT IS TO MAKE SURE YOU CORRECT THIS ON YOUR COUNTRY AT LEAST AND YOU MAY SAFE SOME OTHER FAMILY LIVES I KNOW THAT THE REGULATIONS ON VENEZUELA FALL WAY BEHIND IN ORDER TO INTRODUCE A LEGAL COMPLAINT AGAINST DAIMLER CHRYSLER HERE AND I WONT GET ANY PROGRESS OVER HERE BUT AT LEAST I PUT A LITTLE SAND GRAIN TO AVOID ANY INCIDENTS WERE I KNOW THAT CAN BE AVOIDED. *JB

I HAVE HAD TO REPLACE THE FRONT BALL JOINTS 2X WITH IN 40,000 MILES, EVEN AFTER A RECALL WHICH REPLACED THEM IN THEIR ENTIRETY. *JB

DT: THE CONTACT STATED BOTH FRONTAL AIRBAGS FAILED TO DEPLOY. THE DRIVER FELL ASLEEP WHILE DRIVING AT 50 MPH, CAUSING THE VEHICLE TO COLLIDE WITH A TELEPHONE POLE AND THEN ROLLING OVER. THE VEHICLE WAS TOTALED. ALTHOUGH, THE DRIVER WAS WEARING HIS SEAT BELT HE SUSTAINED INJURIES TO HIS RIGHT ARM. NO AIRBAG WARNING LIGHTS ILLUMINATED PRIOR TO THE ACCIDENT. A POLICE REPORT AND PICTURES TAKEN OF THE VEHICLE. WERE TAKEN. THE DEALERSHIP SAID ACCORDING TO THE COMPUTER THE AIRBAGS SHOULD NOT HAVE DEPLOYED. AFTER SEARCHING ON-LINE THE CONTACT FOUND A RECALL 01V373000 CONCERNING THE FRONTAL AIRBAGS. THE MANUFACTURER SAID THE RECALL WORK HAD ALREADY BEEN PERFORMED. *AK

SPEEDOMETER SENSOR WIRING WAS FOUND RUBBED INTO BY THE EMERGENCY BRAKE CABLE AT THE REAR DIFFERENTIAL. THIS WAS FIRST INDICATED BY AN ERRATIC SPEEDOMETER INDICATION AND THEN TOTAL LOSS OF INDICATION. PROBLEM REPAIRED BY OWNER INCLUDING RELOCATION OF CABLE RELATIVE TO BRAKE CABLE LOCATION. *NM

VEHICLE'S FRONT PASSENGER SIDE AXLE BROKE CAUSING 2002 LIBERTY JEEP TO ROLL OVER. *TS THE VEHICLE ROLLED OVER TWO OR THREE TIMES. FORTUNATELY THE DRIVER AND HER PASSENGER WERE WEARING SEAT BELTS AND THEIR INJURIES WERE NOT LIFE THREATENING. THE MANUFACTURER HAS REFUSED TO ACCEPT ANY RESPONSIBILITY FOR THIS ACCIDENT. *NM

I WAS INVOLVED IN A HEAD ON CAR WRECK ON JULY 10, 2005, AND THE AIR BAGS ON MY 2002 JEEP LIBERTY LIMITED FAIL TO GO OFF, NOTHING WAS DONE TO CORRECT THIS PROBLEM AS THE VEHICLE WAS TOTALED AS A RESULT OF THE CRASH. *NM

I STRUCK A CONCRETE BASE SUPPORTING A LIGHT POST IN THE DRUG STORE PARKING LOT. I HAD MY SEAT BELT ON AND MY HEAD STILL STRUCK THE WINDSHIELD BECAUSE THE AIR BAG DID NOT DEPLOY. *NM

I HAVE TWO SEAT BELT CLIPS THAT HAVE DEPRESSED AND WILL NOT ACCEPT THE SAFETY CLIP. THE FIRST IS IN THE BACKSEAT, ON THE PASSENGER'S SIDE OF THE VEHICLE. THIS HAPPENED AFTER ONLY A FEW USES (MAYBE 10), HOWEVER I DIDN'T REPORT IT BECAUSE I RARELY HAVE MORE THAN 4 PEOPLE IN MY CAR. THE SECOND CLIP IS AT THE DRIVER'S SEAT. *NM

MY WIFE WAS PULLING INTO THE DRIVEWAY AT A LOW RATE OF SPEED AND HEARD A CLICKING NOISE AND STOPPED THE VEHICLE HALFWAY INTO THE DRIVE WAY. GOT OUT AND RAN INSIDE TO GET ME AND I WENT AND LOOKED AT THE CAR AND THERE WAS NO OBVIOUS DAMAGE SO I GOT IN AND PUT THE CAR IN DRIVE AND IT DIDN'T MOVE AND THEN IN REVERSE AND THE SAME THING, SO I PUT IN DRIVE AGAIN AND THATS WHEN THE FRONT RIGHT END OF THE CAR DROPPED TO THE GROUND. AFTER INSPECTION I NOTICED THAT THE FRONT RIGHT LOWER BALL JOINT WASN'T IN THE BALL JOINT KNUCKLE ANYMORE. THE WHEEL WAS BENT OUTWARD. I JUST BOUGHT THIS CAR ON AUG. 29, 2005 JUST 3 MONTHS PRIOR. I HAVE ONLY PUT 3,000 MILES ON THIS CAR SINCE I BOUGHT IT. THE DEALER SHOULD HAVE INPECTED THE BALL JOINTS PRIOR TO SELLING IT TO ME SEEING HOW THERE IS A PRIOR RECALL ON THAT PART. LUCKILY I HAVE IT ON WARRANTY SO HOPEFULLY THERE WON'T BE ANY PROBLEMS WITH GETTING IT REPAIRED. REPAIRS STILL PENDING. *NM

FAILURE OF LOWER BALL JOINTS AT 40,100 MILES IN MY 2002 JEEP LIBERTY, BUILD DATE AUGUST 2001. *NM

VEHICLE WAS PURCHASED NEW. MILEAGE AS OF THIS DATE, 11/13/2005, IS 50,035. AT SOME POINT BETWEEN 45K AND 50K MILES NOTICED A CLUNK WHICH CAN BE FELT AND HEARD WHEN VEHICLE IS MOVING FORWARD AND DOWNSHIFTING TO LOW GEAR. TOOK VEHICLE TO LINCOLN TRAIL CHRYSLER-JEEP-DODGE IN MARSHALL, IL. MECHANIC WHO TEST DROVE VEHICLE ADMITTED HEARING AND FEELING HARD DOWNSHIFT. SERVICE MANAGER, NICK COREY, RECOMMENDED TRANSMISSION FLUSH. ALSO SAID PROBLEM COULD BE CAUSED BY A SENSOR GOING BAD. CHECKED TRANSMISSION COMPUTER FOR CODES, NONE FOUND. TRANSMISSION FLUSH DID NOT ALLEVIATE PROBLEM. WILL RETURN TO DEALER FOR FURTHER SERVICE. I FEEL DAIMLER/CHRYSLER SHOULD RESOLVE AND REPAIR THIS PROBLEM BEFORE FAILURE OF THE COMPONENT(S) CAUSE A CRASH AND BEFORE THE POWER TRAIN WARRANTY EXPIRES. AS NOTED FROM OTHER COMPLAINTS ON THIS WEBSITE, THE PROBLEM HAS BEEN EXPERIENCED BY NUMEROUS OTHER JEEP LIBERTY OWNERS OF 2002, 2003 AND 2004 MODELS. AT THIS POINT DAIMLER/CHRYSLER SHOULD BE AWARE OF THE PROBLEM AND SOLUTION. *NM

RIGHT FRONT WHEEL FELL OFF OF JEEP WHILE DRIVING INTO A PARKING LOT WITH NO WARNING. WHEEL DAMAGED SUSPENSION, BODY AND RIM. THE JEEP DEALER DID THE REPAIRS UNDER WARRANTY EVEN THOUGH THE RECALL HAD ALREADY BEEN DONE ONCE BEFORE IN 2003. THIS WILL BE THE 3RD SET OF LOWER BALL JOINTS IN 75000 MILES. OTHER JEEP OWNERS THAT HAVE HAD THE RECALL DONE SHOULD NOT ASSUME THEIR VEHICLE FRONT SUSPENSION IS IN SAFE CONDITION. SOMETHING NEEDS TO BE DONE HERE. *JB

2002 JEEP LIBERTY REF. NHTSA ACTION # PE 05-046 DRIVER SEAT BELT LATCH WILL NOT LATCH . RED PUSH BUTTON IS STUCK DOWN. SOUNDS LIKE PIECE IS LOOSE INSIDE LATCH . AM NEEDING TO GET NEW LATCH ASSY. BROKEN ASSY WILL BE AVAILABLE. *NM

DT: THE CONTACT STATED THE DRIVERS SIDE SAFETY SEAT BELT BUCKLE ASSEMBLY FAILED. THIS HAPPENED WITHOUT INCIDENT. HE TOOK THE VEHICLE TO A DEALER WHO REPLACED THE BUCKLE ASSEMBLY. THE DEALER COULD NOT DETERMINE WHAT CAUSED THE FAILURE. HE PAID OUT OF POCKET FOR THE REPAIR. *AK UPDATED 12/27/2005 - THE DRIVER'S SEAT BELT WOULD NOT BUCKLE. THE CONSUMER WAS REIMBURSED BY THE MANUFACTURER FOR THE REPAIR. *NM

THE FRONT DRIVERS SIDE SEAT BELT BUCKLE WILL NOT LATCH PROPERLY. THE BUTTON WILL NOT RETURN AFTER BEING DEPRESSED UNLESS IT IS PUSHED BACK UP. *JB

MY 2002 JEEP LIBERTY WAS TAKEN IN FOR SERVICE BECAUSE OF OIL LEAKING FROM THE RIGHT SIDE OF THE FRONT DIFFERENTIAL AND A TORN BOOT ON THE LEFT SIDE. THESE ITEMS WERE REPAIRED AND THE VEHICLE RETURNED TO ME. ONE MONTH LATER WHILE BACKING OUT OF A PARKING SPACE I HEARD A LOUD SNAP AND THEN FELT THE LEFT FRONT END OF THE VEHICLE DROP TO THE GROUND. THE FRONT WHEEL WAS FORCED UP UNDER THE WHEEL WELL DAMAGING THE FENDER AND BLOWING THE TIRE. THE LOWER BALL JOINT HAD SEPARATED LETTING THE VEHICLE DROP AND WHEEL TO MOVE UP INTO THE WHEEL WELL. THE BALL JOINT RECALL HAD BEEN COMPLETED ON THIS VEHICLE 30,000 MILES AGO. THIS WAS VERY SCARY BECAUSE I HAD MY 4 YEAR OLD GRANDSON WITH ME AND HAD JUST BEEN ON THE FREEWAY TRAVELING AT 65 MPH. THE VEHICLE IS STILL AT THE DEALER AND I AM WAITING TO SEE WHAT CHRYSLER/JEEP HAS TO SAY. LD. *NM

DT: THE CONTACT STATED WHILE DRIVING ON A CURVE THE LOWER CONTROL ARM SNAPPED, AND HE COULD NOT CONTROL THE VEHICLE. THIS CAUSED THE VEHICLE TO RUN INTO A POWER POLE. THE VEHICLE WAS TOWED TO A BODY SHOP FOR REPAIRS. THE LOWER CONTROL ARM, RIM, BUMPER AND TWO DOORS WERE REPLACED ON THE VEHICLE. THE INSURANCE COMPANY CONTACTED DAIMLER/CHRYSLER BECAUSE THERE WAS RECALL 0346000 FOR THE LOWER BALL JOINTS, BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL. *AK

AIR CONDITIONER ON 2002 JEEP LIBERTY WILL RUN FINE AND THEN SUDDENLY BLOW HOT AIR. AFTER A FEW MINUTES WILL BEGIN BLOWING COOL. CAN DO THIS SEVERAL TIMES IN A SINGLE TRIP. TAKEN JEEP TO DEALERSHIP. THEY REPLACED "SWITCHES"...CHECKED EVERYTHING INCLUDING COMPRESSOR AND FREON...NOTHING SHOWS TO BE A PROBLEM. *NM

DT: 2002 JEEP LIBERTY. THE CONTACT STATED ON OCTOBER 14, 2005 TWHILE DRIVING 30 MPH THE CONTACT'S VEHICLE WAS IN AN ACCIDENT. THE FRONT DRIVER'S SIDE WAS DAMAGED IN THE ACCIDENT. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. THE CONTACT HAS NOT SPOKEN WITH JEEP AT THIS TIME ABOUT THE PROBLEM. THE VEHICLE WAS TOWED TO A LOCAL GARAGE. THIS GARAGE HAS NOT LOOKED INTO WHY THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS TAKEN.*AK

DT: THE CONTACT WAS TRAVELING AT 10 MPH, WHEN THE UPPER BALL JOINT BROKE. THIS CAUSED THE AXLE TO BREAK. THE LOCATION WAS THE FRONT DRIVER'S SIDE. THE HAPPENED ON 10-16-05. THE VEHICLE WAS THEN TOWED TO THE JEEP DEALERSHIP. THE DEALERSHIP WAS REPAIRING THE VEHICLE. THE COST WOULD B E $2,000.00, THE WARRANTY ON THE VEHICLE EXPIRED IN MAY 2005. THERE WERE NO INJURIES REPORTED. THE VEHICLE IS A 2002 JEEP LIBERTY. THE MANUFACTURER HAS NOT BEEN CONTACTED. *AK

PROBLEM WITH THE DRIVER'S SIDE SEAT BELT LATCH - ESPECIALLY DIFFICULT TO UNLATCH SEAT BELT (BUTTON REMAINS PUSHED IN). CONCERNED ABOUT THIS AS BEING MORE OF A SAFETY CONCERN RATHER THAN AN ANYTHING ELSE! *NM

JEEP ALWAYS PULLS TO THE RIGHT. PROBLEM WAS SUPPOSED TO BE RESOLVED WITH BALL JOINT REPLACEMENT PROCEDURE FROM A RECALL, BUT IT STILL EXISTS. DEALER PERFORMED A WHEEL ALIGNMENT (WHICH HE SUSPECTED WAS NEEDED), BUT PROBLEM STILL EXISTS. REPLACED ORIGINAL TIRES WITH ONLY 20,000KM (PROBABLY DUE TO COMPENSATING FOR PULLING TO THE RIGHT) - CONSIDER THIS A SAFETY ISSUE BECAUSE YOU ALWAYS HAVE TO COMPENSATE FOR THE PULL. *NM

DT: THE SPEEDOMETER QUIT AND THE ENGINE SHUT DOWN. THIS HAPPENED WHILE DRIVING. THE CONSUMER HAS TAKEN VEHICLE TO THE DEALER MULTIPLE TIMES FOR THIS PROBLEM. THEY HAVE REPLACED THE REAR OUT PUT SENSOR AT LEAST TEN TIMES. THE MOST RECENT TIME THIS OCCURRED WAS ON 8-8-05. THE PROBLEM OCCURRED AT A VARIETY OF SPEEDS. THERE ARE NO OTHER KNOWN PROBLEMS WITH THE VEHICLE AT THIS TIME. *AK DURING THE LAST REPAIR THE DEALER REPLACED THE REAR WHEEL SPEED SENSOR IN THE WIRING HARNESS. *NM