2002 Jeep Liberty complaints

DRIVER'S SIDE SEAT BELT LATCH DOES NOT ALWAYS LATCH. RELEASE BUTTON REGULARLY JAMS DOWN AND HAS TO BE PRIED UP TO LATCH SEAT BELT. LATCH HAS BEEN CLEANED AND LUBRICATED WITH NO IMPROVEMENT. *NM

TOOK MY CAR IN TO DEALER FOR AN OIL CHANGE AND RECENT RECALL INSTALLATION, WAS TOLD MY FRONT BRAKES HAD ABOUT 1,000 MILES LEFT , THIS AT 53,00 MILES. TOOK CAR TO MEINIKE FOR A 2ND OPINION AND FRONT DRUMS COULD BE REGROUND BUT REAR BRAKES WERE SHOT, MECHANICAL FAILURE, EITHER BAD PARTS OR INCORRECT INSTALLATION. I AM FIRST OWNER AND DRIVE 14 MILES TO WORK, TOP SPEED 35 MPH DUE TO BACK ROADS AND TRAFFIC. 5 SPEED STANDARD TRANSMISSION. REPLACED REAR BRAKES. NO WARNING SOUNDS. DEALER UNSYMPATHETIC. NOT WILLING TO LOOK AT DAMAGED BRAKE PARTS, WHICH I KEPT. *NM

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THERE WAS A RATTLING NOISE COMING FROM THE FRONT SUSPENSION. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT REPAIR SHOP WHO DETERMINED THE LOWER BALL JOINTS NEEDED TO BE REPLACED. THERE WAS A NHTSA RECALL, #06V288000 REGARDING THE LOWER BALL JOINTS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER WAS ALERTED, AND CONFIRMED THE PARTS WERE NOT AVAILABLE. UPDATED 11/30/2006 - *NM

DT*: THE CONTACT STATED THE SPEEDOMETER FAILED THREE TIMES. THE FIRST TIME THE SPEEDOMETER FAILED DUE TO A RUSTED SENSOR. THE SECOND TIME, THE SPEEDOMETER FAILED DUE TO AN ABS SENSOR. THE THIRD TIME THE VEHICLE HAD NOT BEEN TO A SERVICE DEALER TO DETERMINE THE PROBLEM.*AK

DT*: THE CONTACT STATED THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.

DT*: THE CONTACT STATED AN APPOINTMENT WAS SCHEDULED TO MAKE THE REPAIRS FOR RECALL # F23 SUSPENSION: LOWER CONTROL ARM, BALL JOINTS ON 9/21/2006. THE FRONT LEFT AXLE/DRIVE SHAFT SEIZED/FROZE IN THE HUB. THE SERVICE DEALER WANTED TO BE PAID FOR THE REMOVAL OF THE AXLE AND PAYMENT IF IT FRACTURED DURING REMOVAL. THE MANUFACTURER WAS NOTIFIED AND AGREED TO PAY THE COST OF REPLACEMENT OF THE AXLE, BUT THE CONTACT WOULD BE RESPONSIBLE FOR THE LABOR COSTS.

DT*: THE CONTACT STATED WHILE DRIVING 10 MPH ON NORMAL ROAD CONDITIONS, A LOUD NOISE UNDER THE VEHICLE WAS HEARD. NO WARNING LIGHTS WERE ILLUMINATED ON THE DASHBOARD. UPON ENTERING THE FREEWAY AT HIGHER SPEEDS, THE VEHICLE HAD DIFFICULTIES WITH THE STEERING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT AUTO SHOP, WHO DETERMINED THE LOWER BALL JOINT WAS FRACTURED. THE CONTACT INFORMED THE MECHANIC THAT NHTSA RECALL #03V460000 REGARDING SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, WAS PERFORMED SEVERAL MONTH AGO. THE MECHANIC ADVISED TO CONTACT THE MANUFACTURER TO OBTAIN REIMBURSEMENT FOR THE REPAIRS PERFORMED ON THAT EXISTING RECALL. THE MANUFACTURER WAS CONTACTED WHO REQUESTED THE INVOICES FOR THE REPAIRS PERFORMED. THE MANUFACTURER COMMUNICATED THE CONTACT BY PHONE AND BY LETTER, BUT THE COMPANY WOULD NOT REIMBURSE FOR THE REPAIR COSTS BECAUSE AN INDEPENDENT MECHANIC PERFORMED THEM. THE CONTACT RECEIVED A SECOND RECALL LETTER FOR THE SAME SAFETY DEFECT AND EXPECTED THE MANUFACTURER WOULD HONOR THE REPAIRS ALREADY PAID.

DT*: THE CONTACT STATED WHILE TRAVELING 35 MPH, THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION WITH A TREE UNDER NORMAL DRIVING CONDITIONS. THE FRONT DRIVER AND PASSENGER AIRBAGS DID NOT DEPLOY. THE CONTACT WAS WEARING HER SEAT BELT AND ONLY SUFFERED MINOR INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT AUTO SHOP. THE CAR INSURANCE COMPANY SENT A REPRESENTATIVE TO EXAMINE THE VEHICLE AND DETERMINED THAT FOR FURTHER EXAMINATION THE VEHICLE MUST BE RELEASED TO THE INSURANCE COMPANY. NO FURTHER REPAIRS HAVE BEEN MADE. THE VEHICLE WAS CURRENTLY AT THE AUTO SHOP AWAITING FURTHER EXAMINATION BY THE MECHANIC. THE RECALL # 01V373000 RELATED TO THE SAME PROBLEM THE CONTACT HAD. UPDATED 12/26/06. *JB

DT*: THE CONTACT STATED WHILE DRIVING 5 MPH, THE RIGHT SIDE OF THE VEHICLE SUDDENLY DROPPED INTO THE RIM. THE VEHICLE WAS TOWED TO A RESIDENCE. UPON INSPECTION, THE CONTACT NOTICED THAT THE FRONT RIGHT BALL JOINT HAD DETACHED AND PUNCTURED THE RIM. THE VEHICLE WAS NOT SEEN BY A DEALER. THERE WAS A NHTSA RECALL# 03V460000 WHICH PERTAINED TO THE LOWER BALL JOINT. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

DT*: THE CONTACT STATED A RECALL LETTER #06V288000 PERTAINING TO THE SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT WAS RECEIVED. TWO DIFFERENT DEALERSHIPS WERE CALLED TO MAKE AN APPOINTMENT. BOTH DEALERSHIPS WERE UNAVAILABLE FOR IMMEDIATE REMEDY REPAIRS CITING UNAVAILABILITY OF TECHNICIANS OR PARTS. THE EARLIEST APPOINTMENT COULD NOT BE SCHEDULED FOR AT LEAST TWO WEEKS.

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS ON THE HIGHWAY, THERE WAS A PRONOUNCED VIBRATION WITHIN THE FRONT SUSPENSION. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE LOWER BALL JOINTS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER WAS ALERTED, AND CONFIRMED THE PARTS WERE NOT AVAILABLE.

DT*: THE CONTACT STATED THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.

DT*: THE CONTACT STATED THE SERVICE DEALER WOULD REPLACE THE SUSPENSION: FRONT CONTROL ARM, LOWER BALL JOINT, RECALL # 06V288000, BUT WANTED TO CHARGE FOR THE REALIGNMENT THAT THE DEALER SAID WAS REQUIRED SERVICE AFTER THE REPLACEMENT. THE CUSTOMER SERVICE REPRESENTATIVE REFUSED TO ESCALATE THE ISSUE TO A SUPERVISOR OR HIGHER RANKED STAFF MEMBER. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS DIRECTED TO PAY FOR THE REALIGNMENT AND REIMBURSEMENT WOULD BE CONSIDERED AT A LATER DATE.

INTERIOR LIGHTS COME ON AT VARIOUS TIMES. SOMETIMES WHEN BLINKER IS ENGAGED, SOMETIMES WHEN PUT INTO GEAR, SOMETIMES , JUST WHILE DRIVING DOWN THE ROAD. AND EVEN WHEN I OPEN THE WINDOWS OR MOONROOF. ELECTRICAL IN NATURE IT IS SCARY TO HAVE INTERIOR LIGHTS COME ON AT NIGHT... *NM

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, A NOISE WAS HEARD AND THE STEERING WHEEL WAS HARD TO TURN. THERE WAS A NHTSA RECALL, #06V288000 REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.

DRIVER SIDE SEAT BELT BUCKLE (FEMALE END) PERMANENTLY STUCK IN "OPEN" POSITION. SMALL RED PLASTIC PIECE FELL OUT WHEN LOOKING AT IT. CAN NO LONGER GET SEAT BELT TO LOCK. CALLED SEVERAL DEALERS AND WAS TOLD THAT REGARDLESS OF WHETHER VEHICLE WAS STILL UNDER WARRANTY OR NOT, THEY WOULD NOT REPLACE THIS PART - EVER. I WAS QUOTED ANYWHERE FROM $150 TO $350 PARTS & LABOR TO REPLACE. I AM STILL DECIDING WHAT TO DO ABOUT PROBLEM. SEEMS TO ME THAT MANUFACTURER HAS A RESPONSIBILITY TO ENSURE THAT SAFETY DEVICES ARE IN WORKING ORDER. *JB

DT*: THE CONTACT STATED THE VEHICLE WAS TAKEN TO A DEALER FOR RECALL REMEDY REPAIRS #06V288000 PERTAINING TO THE LOWER BALL JOINTS. AN APPOINTMENT WAS MADE HOWEVER BUT THE SERVICE DEALER STATED THAT THE PARTS TO DO THE RECALL WORK WERE UNAVAILABLE AND THAT THEY WERE UNSURE WHEN THEY WILL BE ABLE TO GET THE PARTS. THE MANUFACTURER WAS CONTACTED WHO ALSO STATED THEY WERE UNAWARE OF WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT STATED THE VEHICLE MADE A POPPING SOUND WHEN MAKING TURNS AT 10MPH AND CREATED FEAR IN DRIVING THE VEHICLE.

DT*: THE CONTACT STATED WHILE MANEUVERING THROUGH A PARKING LOT THE FRONT OF THE VEHICLE COLLAPSED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.

DT*: THE CONTACT STATED NOTIFICATION OF RECALL # 06V288000, FOR THE SUSPENSION, CONTROL ARM, LOWER BALL JOINT WAS RECEIVED ON 9/16/2006. THE CONTACT CALLED ON 9/22/2006 AND SCHEDULED AN APPOINTMENT FOR 9/29/2006. WHEN THE VEHICLE WAS TAKEN IN FOR THE APPOINTMENT THE SERVICE DEALER INFORMED THE CONTACT IT WOULD TAKE 6-8 WEEKS FOR THE BACK ORDERED PARTS TO BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. UPDATED 10/25/2006 - *NM

MY SON WAS DRIVING A 2002 JEEP LIBERTY WHEN THE STEERING WHEEL JAMMED ON HIM APPROACHING A CURVE HE SLAMMED THE BRAKES BUT THE VEHICLE KEPT SKIDDING UNTIL IT INVADED THE OTHER SIDE OF THE ROAD HIT A TREE(IF NOT FOR THE TREE HE WOULD HAVE FALLEN OFF THE MOUNTAIN SIDE!!). IN NO MOMENT DID THE AIR BAGS ACTIVATE. ABOUT 3 OR 4 DAYS LATER I RECEIVED A SAFETY RECALL NOTICE F23 - LOWER BALL JOINTS THAT INDICATED THE BALL JOINTS COULD CORRODE & SEPARATE RESULTING IN A LOSS OF THE STEERING CONTROL. I GOT IN CONTACT WITH THE COMPANY WHERE THEY ASK FOR PICTURES OF THE ACCIDENT (WHICH I E-MAILED TO THEM) BUT CANNOT REPAIR THE VEHICLE (OR WILL FORFEIT ANY CLAIMS THEY SAY)THEREFORE LEAVING ME WITH NO TRANSPORTATION AND STILL HAVING TO PAY THE BANK THE CAR LOAN. I ASKED THE DAIMLER CHRYSLER REP IF THERE WAS SOME KIND OF CAR ASSISTANCE PROGRAM IN A COUPLE OF OCCASIONS AND HAVE RECEIVED NO REPLY PLUS I HAVE BEEN INFORMED THAT AN APPRAISAL WILL BE DONE IN ABOUT 2 WEEKS FROM NOW. IS THERE ANYWAY THIS PROCESS CAN BE SPED UP OR AREN'T THEY SUPPOSE TO LEND ME A VEHICLE UNTIL THIS IS RESOLVED? *JB

DT*: THE CONTACT STATED THERE WAS A NHTSA RECALL, #06V288000 REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.

CORTLAND DODGE ORDER FOR LOWER BALL JOINTS WAS CANCELED BY DAIMLER CHRYSLER SO MY LIBERTY CAN NOT BE FIXED UNTIL ANOTHER SHIPMENT COMES IN. THIS IS UNACCEPTABLE FOR MANY REASONS, MOST OF ALL SAFETY. I HAVE SPOKEN TO THE CHRYSLER PEOPLE AND WAS NOT SATISFIED. I THOUGHT YOU WOULD LIKE TO KNOW HOW SERIOUS THE CAR MANUFACTURERS ARE TAKING THEIR RECALLS. *JB

DT*: THE CONTACT STATED WHILE DRIVING 20 MPH ON A STREET, THE STEERING WHEEL BECAME DIFFICULT TO TURN FOLLOWED BY A GRINDING NOISE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT REPAIR SHOP WHO DETERMINED THE LEFT FRONT UPPER BALL JOINT WAS FRACTURED AND NEEDED TO BE REPLACED. THERE WAS A NHTSA RECALL # 06V288000 REGARDING THE LOWER BALL JOINTS. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS NOTIFIED.

I HAVE A 2002 JEEP LIBERTY, IT WAS PURCHASED IN JAN OF 2003. SINCE THAT TIME I HAVE NEEDED A NEW BATTERY EVERY YEAR. EACH TIME THE CAR WAS RUNNING AS USUAL AND THE NEXT TIME I WENT TO TURN THE CAR ON IT SIMPLY WOULD NOT START. I WENT O THE DEALERSHIP AND THE BATTERY WAS REPLACED UNDER WARRANTY, THE SECOND TIME I HAD TO PURCHASE IT. I CALLED THE MANUFACTURER AND WAS TOLD THERE WAS NOTHING WRONG WITH THE LIBERTY MODEL. THIS LAST TIME THE BATTERY WAS REPLACED WITHOUT COST TO ME SINCE THE BATTERY FAILED UNDER A YEAR. I ASKED MY DEALERSHIP TO PERFORM A FULL DIAGNOSTIC ON THE CAR AND ITS ELECTRICAL SYSTEM. I WAS TOLD NOTHING WAS WRONG. THOUGH NOW I CAN FEEL THE CAR ALMOST STUTTERING AS IT DOES NOT HAVE ENOUGH POWER AND THE CAR STALLED OUT WHEN I STOPPED FOR A RED LIGHT. THE CAR WOULD STAY ON IN PARK, NEUTRAL, AND REVERSE BUT NOT DRIVE. THAT HAS STOPPED BUT NOW I AM AFRAID IT WILL STALL OUT ON ME AT ANY TIME. ALSO EVERY TIME THE BATTERY NEEDED TO BE REPLACED THE BATTERY HAD BEEN DRAINED COMPLETELY, THE CAR COULD NOT BE JUMPED EVEN AT THE DEALERSHIP. ANY HELP OR INFORMATION WITH THIS WOULD BE GREATLY APPRECIATED. *NM

DT*: THE CONTACT STATED RECALL NOTICE F23 (06V288000) WAS RECEIVED REGARDING SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT ON 9/28/2006. WHEN THE SERVICE DEALER WAS CALLED TO SCHEDULE AN APPOINTMENT, THE CONTACT WAS INFORMED THAT THE MANUFACTURER WAS ONLY SUPPLYING 3 REPLACEMENT KITS PER WEEK, AND THE VEHICLE WOULD BE ADDED TO A WAIT LIST FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED.

DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE AT LOW SPEEDS ON WET ROADS, THERE WAS AN INCREASED STOPPING DISTANCE. ALTHOUGH THE PROBLEM PERSISTED, THE DEALER AND MANUFACTURER WERE NOT ALERTED.

DT*: THE CONTACT STATED WHILE PULLING OUT OF A PARKING SPOT, THE LEFT FRONT TIRE COLLAPSED. THE VEHICLE WAS TOWED TO THE DEALER WHO DETERMINED THE LEFT FRONT UPPER BALL JOINT CORRODED AND NEEDED TO BE REPLACED.

DT*: THE CONTACT STATED A RECALL LETTER WAS RECEIVED ON SEPTEMBER 18, 2006; THIS VEHICLE WAS NOT HAVING THE PROBLEM ASSOCIATED WITH THE RECALL. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE LOWER BALL JOINTS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.

THERE IS A RECALL ON THE JEEP LIBERTY FOR THE BALL JOINTS. THEY SAID YOU COULD LOOSE STEERING. WELL I CALLED TO GET IT FIXED AND THE DEALER TOLD ME THAT CHRYSLER WILL ONLY SEND THEM 2 PARTS A WEEK. IM 26TH ON THE LIST TO GET REPAIRED. IF THIS IS A SAFETY HAZARD THEN I WILL NOT GET MY CAR REPAIRED FOR 2 1/2 MONTHS. WHAT AM I TO DRIVE. THE MANUFACTURER SHOULD HAVE TO PROVIDE MORE PARTS QUICKER. *NM

2002 LIBERTY TIRES FAILED DUE TO A FAULTY VALVE. *TS THE TIRES WERE CONSTANTLY GOING FLAT AND THE CONSUMER ALWAYS HAD TO ADD AIR. *JB

I RECEIVED A RECALL NOTICE FORM DAIMLER CHRYSLER REGARDING THE REPLACEMENT OF THE LOWER BALL JOINTS OF MY 2002 JEEP LIBERTY. THIS IS THE SECOND RECALL FOR THE SAME ISSUE! I SCHEDULED A SERVICE APPOINTMENT WITH THE CLOSEST "FIVE STAR" CHRYSLER DEALERSHIP TO PERFORM THE RECALL. WHEN I ARRIVED AT THE DEALERSHIP TODAY, I WAS TOLD THAT THEY COULD NOT PERFORM THE SAFETY RECALL BECAUSE I DID NOT PURCHASE THE VEHICLE FROM THEM. THEY STATED "THAT THERE WAS A LIMITED NUMBER OF BALL JOINTS AVAILABLE AND THAT I WOULD HAVE TO RETURN TO THE DEALER IN WHICH I PURCHASED THE VEHICLE FROM." THAT DEALERSHIP IS OVER AN HOUR FROM WHERE I CURRENTLY LIVE, AS I HAVE MOVED SINCE PURCHASING THE CAR. THE DEALERSHIP THAT REFUSED TO PERFORM THE DAIMLER CHRYSLER RECALL IS: HAYES DODGE CHRYSLER JEEP 719 W PIKE STREET LAWRENCEVILLE, GA 30045 I FIND IT ABSOLUTELY UNACCEPTABLE THAT A DEALERSHIP WOULD REFUSE TO PERFORM A COMPANY SAFETY RECALL, THEREFORE PUTTING MYSELF AND MY FAMILY AT RISK. *NM

2 WEEKS AFTER RECEIVING A RECALL NOTICE FROM DAIMLER CHRYSLER ON THE JEEP LIBERTY'S LOWER BALL JOINTS. THEY STILL HAVE NOT SENT THE PARTS TO MY DEALERSHIP TO ALLOW ME TO HAVE THIS SERIOUS PROBLEM CORRECTED. *JB

WENT AROUND A CURVE AND HIT A TREE WITH THE JEEP. IT COST THE INSURANCE COMPANY AND ME $9,000.00. IS THAT THE CAST OF THE BALL JOINTS? *NM

FRONT BALL JOINTS ON 2002 JEEP LIBERTY FAILED AND STOPPED CAR FROM MOVING WHILE IN MOTION. FRONT TIRE FELL OFF AND CAUSED DAMAGE TO FRONT FENDER . CHRYSLER REFUSED TO PAY TOW AND FIX FRONT END BODY WORK .TWO INFANTS IN THE VEHICLE AT TIME. *NM

DT*: THE CONTACT STATED THAT TWO NOTICES FOR RECALL#03V460000, PERTAINING TO THE LOWER BALL JOINT WERE RECEIVED. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE BALL JOINTS WERE REPLACED BUT, THE LOOSENESS IN THE STEERING WHEEL PERSISTED. THE CONTACT RECEIVED A SECOND NOTICE FOR THE RECALL, AND HAD THE REPLACEMENT PERFORMED AGAIN. WHEN THE BILL FOR THE REPAIR WAS SUBMITTED TO THE MANUFACTURER, THE MANUFACTURER REFUSED TO REIMBURSE THE CONTACT, STATING THAT THE REIMBURSEMENT WAS USED UP ON THE FIRST REPLACEMENT. UPDATED 10/17/2006 - *NM

DT*: THE CONTACT STATED THE NOTICE FOR NHTSA RECALL# 06V288000 REGARDING SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT WAS RECEIVED. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE CONTACT WAS INFORMED THAT THE REPAIR WOULD TAKE 3 DAYS. THE DEALER SUBSEQUENTLY CALLED THE CONTACT LATER, AND QUOTED A LONGER REPAIR TIME. THE DEALER WAS NOT ABLE TO GIVE AN EXACT TIME FRAME.

DISC BRAKES EMIT A "POPPING"/"CLICKING" NOISE WHEN BRAKE PEDAL IS DEPRESSED. NOISE IS INTERMITTENT. NO ACCIDENT OR CRASHES REPORTED AT THIS TIME. VEHICLE WAS INSPECTED BY DAIMLER-CHRYSLER DEALERSHIP, NOTING PROBLEM COULD NOT BE DUPLICATED, THEREFORE PROBLEM COULD NOT BE RESOLVED. PROBLEM STILL PERSISTS TO THIS DAY. *JB

RECALL AUGUST 6 2006--NHTSA-06V-288-DAIMLERCHRISLER RECAL F23-SAW ON RECALL LIST CALLED DEALERSHIP THEY CALLED BACK CANNOT DO TILL I GET POSTCARD FROM CHRYSLER-EMAILED CHRYSLER THEY SAID TO HAVE THEM LOOK AT BECAUSE NO ACTION IS BEING TAKEN YET.DEALERSHIP COST 129.00 I HAVE FRONT END PULL ON RIGHT OF JEEP JUST STARTED NEVER HAD PROBLEM BEFORE AND A 4X4 DOES NOT GET A ALIGNMENT.LET ME KNOW PLEASE WHEN TIME PERMITS YOU TO.

IN JUNE OF 2006 I HAD AN ACCIDENT THAT DID NOT RESULT IN INJURY WHERE MY 2002 JEEP LIBERTY HIT A SMALL POTHOLE AND THE BALL JOINT CAME OUT. I HAD NO CLUE ABOUT THE RECALL SO MY INSURANCE COMPANY PAID FOR THE DAMAGE AND I WAS CHARGED A $500 DEDUCTIBLE. AFTER FINDING OUT ABOUT THE RECALL MY INSURANCE COMPANY IS NOW TRYING TO GET THE REIMBURSEMENT OF FEES AND HAS HAD NO LUCK. I IN RETURN ASK THE DEALERSHIP THAT I PURCHASED MY VEHICLE AT TO PLEASE FIX THE OTHER SIDE SO THAT IT WOULD NOT HAPPEN AGAIN AND THEY REFUSED SAYING THAT THERE WAS NOTHING WRONG WITH THE OTHER SIDE AND I GOT NOWHERE. TODAY MY HUSBAND WAS BACKING OUT OF MY DRIVEWAY AND THE OTHER SIDE WENT OUT. I AM HAVING MY VEHICLE TOWED TO THE DEALERSHIP AND I AM AFRAID THAT THEY ARE GOING TO GIVE ME PROBLEMS BECAUSE THE RECALL IS NOT IN EFFECT UNTIL LATER IN THIS MONTH. *JB

DT*: THE CONTACT STATED WHILE BACKING OUT OF THE GARAGE AT 5 MPH, THE LEFT FRONT LOWER BALL JOINT FRACTURED AND THE LEFT FRONT WHEEL SEPARATED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALERSHIP FOR FURTHER INSPECTION. A NHTSA RECALL, # 03V460000 WAS PERFORMED ON THE VEHICLE CONCERNING THE SUSPENSION; HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THE DEALERSHIP WOULD NOT OFFER A SECOND REPAIR UNDER THE RECALL. THE CONSUMER STATED HE HIT HIS HEAD ON THE DOOR. UPDATED 09/06. *JB

JEEP LIBERTY PULLS TO RIGHT, WILL STOP DEAD IN ITS TRACKS WHILE IN DRIVE, HARD TO CONTROL, THUMPING NOISE, METAL TO METAL GRINDING FROM FRONT END, SEAT BELTS DO NOT WORK PROPERLY, HARD TO START, FRONT SEAT COVERS RIPPLED, PAINT PEELED ON HOOD, TAILGATE, BREAKS ONLY WORK SOME OF THE TIME, SHAKES AND HARD TO CONTROL ON SPEED ABOVE 35 MPH, ALL INTERIOR WEATHER STRIPPING CAME OFF. SAME COMPLAINTS FROM 1/7/03 BALL JOINTS REPLACED ON RECALL ON 1/10/03 STILL HAD PULLING TO RIGHT PROBLEMS, SHAKING,. WEATHER STRIPPING ALL FELL OFF ON INTERIOR OF CAR, ACTS LIKE WHEELS ARE BINDING. 3/4/03 SAME COMPLAINTS PULLING TO RIGHT, STOPS DEAD IN ITS TRACK, HARD TO CONTROL, WHEELS BIND, DEALER COULD NOT DUPLICATE COMPLAINTS (DID NOT WRITE UP WORK ORDER) 3/27/03 DEALER INSTALLED INTERIOR WEATHER STRIPPING, SAME COMPLAINTS AS 1/10/03,3/4/03. AGAIN ON 6/2/03 TOOK JEEP LIBERTY TO DEALER TOOK A TEST DRIVE COULD NOT VERIFY COMPLAINTS. DID NOT WRITE UP A WORK ORDER. 1/16/04 JEEP LIBERTY HARD TO START, PULLS TO RIGHT, JEEP SHAKES & VIBRATES HARD TO CONTROL, SEAT BELTS DO NOT WORK, SEAT RIPPLING, CAR STOPS DEAD IT ITS TRACKS, DEALER FIXED LOWER BALL JOINTS AGAIN ON 2/13/04 AT 23,850 MILES. 2-13-04 PICKED UP CAR FROM DEALER STILL HAD SAME PROBLEMS" DEALER STATED " THIS IS HOW JEEPS DRIVE" THEY ARE NUTS! 11-04 DEALER TOOK TEST DRIVE WAS STILL HAVING PROBLEMS CLAIMED EVERYTHING OKAY. DID NOT RIGHT UP A WORK ORDER. 5/27/05 HAD MASSIVE PROBLEMS BRAKES WOULD GO TO THE FLOOR, SOMETIME WOULD WORK AND OTHER TIME NO

DT*: THE CONTACT STATED AS THE VEHICLE WAS TURNED INTO THE DRIVEWAY AT 2 MPH, THE FRONT RIGHT BEARING FRACTURED AND PUNCTURED THE FRONT RIGHT TIRE. THE SERVICE DEALER AND MANUFACTURER WERE NOT CONTACTED.*AK

TOOK MY VEHICLE TO THE DEALERSHIP TO GET OIL CHANGE, TIRES ROTATED, AND THE 23 POINT INSPECTION. TOLD THEM AT THE TIME OF THE NOISE VEHICLE WAS MAKING. ENDED UP HAVING TO REPLACE THE FRONT TWO TIRES AND PAYING TO GET THEM BALANCED AND ALIGNED AS WELL. WAS TOLD THAT IF THE NOISE CONTINUES TO BRING IT BACK. SOUNDS AND NOISE GOT WORSE OVER THE NEXT DAY SO TOOK IT IN THE FOLLOWING DAY. WAS TOLD THAT THE PROBLEM WAS THE BALL JOINTS THAT ARE ON RECALL AND SO ALL THEY WOULD NEED TO DO IS REPLACE THOSE AND THERE WOULD BE NO COSTS. I WAS THEN TOLD THAT THE KITS WERE NOT WORKING AND THEY HAD TRIED TWO DIFFERENT ONES FROM TWO DIFFERENT DEALERSHIPS. I WAS THEN TOLD THAT TO MAKE THEM WORK THEY WOULD NEED TO REPLACE THE STEERING KNUCKLES AND IT WOULD COST ME ABOUT $800 TO GET THIS DONE. I REFUSED TO PAY FOR THIS WHEN THE STEERING KNUCKLES WERE NOT DAMAGED AND THE BALL JOINTS WERE THE MANUFACTURERS MISTAKE, SO THEY NEEDED TO FIND SOME BALL JOINTS THAT WORKED OR FIX THE PROBLEM. I WAS THEN TOLD TODAY THAT THEY WERE SENT THE STEERING KNUCKLES AND THE BALL JOINTS WORKED WITH THIS REPLACEMENT AND THEY WOULD GIVE ME A DISCOUNT OF $628, OF WHICH I CAN'T AFFORD. THE MANUFACTURER WILL NOT TALK TO ME AND THE CUSTOMER SERVICE IS LIKE TALKING TO AN AUTOMATED ANSWERING SERVICE. THE MANAGER AT THE DEALERSHIP IS TO CALL ME IN THE MORNING IF HE COULD DO ANYTHING ELSE FOR ME, WHICH DOES NOT LOOK PROMISING AT ALL. MY ISSUE IS I SHOULD NOT HAVE TO PAY FOR A PART THAT WAS NOT DAMAGED JUST SO THE RECALLED PART

SPEEDOMETER AGAIN BECAME ERRATIC AND THEN INOP. CRUISE CONTROL INOP AND ENGINE LIGHT CAME ON. TOOK CAR TO DEALER AND JUST MADE IT WHEN ENGINE CUT OUT COMPLETELY SENSOR REPLACED AGAIN SECOND TIME WAS CHARGED $91.44!!!! *NM

THERE HAD BEEN SOME OCCASIONAL FRONT END SQUEAKING BUT NOT ENOUGH TO TAKE NOTICE. SEVERAL WEEKS AGO I WAS INFORMED BY MY MOTHER THAT CERTAIN JEEPS HAD BEEN RECALLED. WE WENT TO JEEP'S WEBSITE PUT IN THE VIN AS THE PAGE REQUESTED AND WERE UNABLE TO FIND A RECORD. ONE SATURDAY MORNING I CALLED A LOCAL JEEP DEALERSHIP TO ASK IF I COULD BRING IT IN AND HAVE THEM CHECK IT. THE DEALERSHIP SAID THAT IT WOULD NOT DO ANY GOOD BECAUSE JEEP HAD NOT RELEASED ANY INFORMATION ABOUT THE RECALL AND THAT I WOULD HAVE TO WAIT UNTIL EARLY SEPTEMBER AND A LETTER WOULD BE SENT ADVISING OF THE RECALL. SUNDAY, AUGUST 20, 2006 I WAS TAKING OUR DAUGHTER TO WORK AND HEARD AN AWFUL THUD AND THE JEEP LURCHED TO A STOP. I HAD TO LEAVE IT IN THE MIDDLE OF THE STREET AND USE OUR OTHER VEHICLE TO TAKE OUR DAUGHTER TO WORK. WHEN I ARRIVED HOME, MY PARTNER TOLD ME THAT SHE CONTACTED HER BROTHER AND HE SAID IT SOUNDED LIKE IT WAS THE BALL JOINT. I TRIED TO MOVE IT AND THE BALL JOINT BROKE AND DAMAGED THE TIRE AND THE GREY MATERIAL OVER THE TIRE. I CONTACTED JEEP'S HEADQUARTER AS WELL AS A LOCAL DEALERSHIP AND IT WAS AT THAT TIME THAT WE WERE INFORMED THAT THIS VEHICLE HAD BEEN RECALLED AND REPAIRED IN MARCH OF 2004 (IT WAS A BALL JOIN ISSUE AT THAT TIME AS WELL). THIS WAS NOT REFLECTED ON OUR CARFAX REPORT. *JB

DT*: THE CONTACT STATED THE FRONT DRIVER'S SIDE WHEEL DETACHED WHILE STOPPED AT A STOP SIGN. THE VEHICLE WAS TOWED TO LOCAL MECHANIC. UPON INSPECTION, A MECHANIC DETERMINED THE FRONT DRIVER'S SIDE BALL JOINT DETACHED. AN NHTSA RECALL, # 03V460000 WAS PERFORMED ON THE VEHICLE CONCERNING, THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT IN AUGUST 2004 HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THE DEALERSHIP WOULD NOT OFFER A SECOND REPAIR WITHOUT CHARGE UNDER THE RECALL.

DT*: THE CONTACT STATED WHILE DRIVING 5 MPH, THE LEFT FRONT WHEEL SEPARATED FROM THE VEHICLE WITHOUT WARNING. THE CONTACT MANAGED TO PULL OVER WITHOUT INCIDENT. UPON INITIAL INSPECTION, THE LEFT FRONT AXLE WAS ON THE GROUND. THE VEHICLE WAS TOWED TO A DEALERSHIP WHO REPLACED THE LOWER BALL JOINTS WHICH WERE FRACTURED. A NHTSA RECALL, #04V596000 WAS PERFORMED ON THE VEHICLE CONCERNING, THE UPPER BALL JOINTS HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THE DEALERSHIP WOULD NOT OFFER A SECOND REPAIR UNDER THE RECALL. THE MANUFACTURER WAS ALERTED.

I REPORTED A NOISE DURING OPERATING MY JEEP LIBERTY, LTD. 4 WD OVER BUMPS AND TURNS. I PURCHASED THE VEHICLE WITH 5 MILES ON 8/13/2002. 3/21/2003 AT 11638 MILES, THE SERVICE SHOP MADE A WARRANTY CLAIM - LUBED THE BUSHINGS. 4/28/2003 AT 12932 MILES, THE SERVICE SHOP MADE ANOTHER WARRANTY CLAIM -SLEEVE & STRAP WAS REPLACED. 2/9/2004, AT 25045 MILES, THE SERVICE SHOP MADE YET ANOTHER WARRANTY CLAIM -REPLACED THE SWAY BAR BUSHINGS & LINKS. I ALSO HAD LOWER BALL JOINTS REPLACED FOR A RECALL. 4/16/2004, SERVICE SHOP REPOSITIONS THE FT SHIELD AT FT SUSPENSION. THE NOISE NEVER WENT AWAY. AT THE SERVICE SHOPS ADVICE, I NEEDED TO BRING IT IN IF THE NOISE BECAME WORSE. YEAH RIGHT! TWO OTHER MECHANICS SUGGESTED STEERING/SUSPENSION RELATED. ON 4/09/2006, I HAD MY CAR INSPECTED BY THE DEALERSHIP SERVICE ONCE AGAIN FOR THE WORSEN NOISE. THE SERVICE TEAM REPLACED THE REAR CENTER BALL JOINT AT A COST OF $276.17 AND RETURNED MY VEHICLE. WITH MY WARRANTY RUNNING OUT, THE SERVICE TEAM HAS SUPPOSEDLY FOUND MORE SERIOUS PART CHANGES, OF COURSE. ON 6/15/2006, THE SERVICE TEAM REPLACED THE LOWER BALL JOINT DUE TO WEAR AND REPAIRED A LEAK IN MY TIRE AT THE COST OF $224.05. I ALSO HAVE NOTICED VEHICLE PULLING TO THE RIGHT. IN ADDITION TO HAVING PAID FOR SERVICES WITH MY WARRANTY STILL EFFECTIVE, I HAVE FURTHER DEVELOPED OTHER SERIOUS CAR ISSUES. I HAVE A LEAK IN MY REAR DIFFERENTIAL AND MY BRAKE LIGHT & ABS LIGHTS ARE ON. I HAD TO STOP AT A SERVICE STATION TO FILL MY TIRE FROM 10 PSI! ALTHOUGH THE SER

DT*: THE CONTACT STATED WHILE DRIVING 35MPH ON THE HIGHWAY UNDER NORMAL DRIVING CONDITIONS, THERE WAS A LOUD, BANGING NOISE FOLLOWED BY A LOSS OF CONTROL OF THE VEHICLE. THE CONTACT MANAGED TO SLOW THE VEHICLE BY USING THE BRAKES, BUT THE VEHICLE PULLED TO THE RIGHT SIDE OF THE ROAD WITHOUT INCIDENT. THE VEHICLE WAS TOWED TO A DEALER WHO DETERMINED THE RIGHT FRONT BALL JOINT FRACTURED. A NHTSA RECALL, #06V288000 WAS PERFORMED ON THE VEHICLE CONCERNING THE SUSPENSION; HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THE DEALERSHIP WOULD NOT OFFER A SECOND REPAIR UNDER THE RECALL. THE MANUFACTURER WAS CONTACTED.

FRONT SEAT BELT BUCKLE DIFFICULT TO UNLATCH AND RED BUTTON IS STUCK IN DOWN POSITION. *NM