Page 27 of 33 · complaints 1,301–1,350 of 1,644

2012 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Electrical System
Filed Mar 16, 201527,421 milesMT

MY 2012 JEEP GRAND CHEROKEE SUDDENLY BEGAN HAVING PROBLEMS STARTING. SINCE MAR 7TH THERE HAVE BEEN 3 INCIDENTS IN WHICH PRESSING THE START BUTTON CAUSED THE ENGINE TO TURN OVER BUT NOT START. ALL 3 INCIDENTS WERE SITUATIONS IN WHICH I WAS TRYING TO RESTART THE CAR WITHIN 30 MINUTES OF PREVIOUSLY TURNING THE CAR OFF. 2 OF THE 3 INCIDENTS OCCURRED WITHIN 15 MINUTES OF TURNING THE CAR OFF. FOR EXAMPLE, I FORGOT TO BRING AN ITEM WITH ME FROM MY HOUSE, TURNED THE CAR OFF AND WENT IN THE HOUSE TO RETRIEVE THE FORGOTTEN ITEM. THEN, WHEN TRYING TO RESTART THE CAR THE ENGINE WOULD TURN OVER BUT NO IGNITION FROM THE CYLINDERS. SUBSEQUENT REPEATED EFFORTS TO START THE CAR WERE FUTILE, BUT IF I WAITED 30 MINUTES OR MORE THE CAR WOULD START UP. THIS PROBLEM CREATES DIFFICULTY FOR ANYONE DOING A SHORT ERRAND SUCH AS BUYING SOMETHING FROM A CONVENIENCE STORE OR DROPPING THE KIDS OFF FOR SCHOOL. I READ THAT CHRYSLER WILL BE ISSUING A RECALL ON THE FUEL PUMP RELAY, I HOPE THIS HELPS. I AM FILING THIS COMPLAINT TO MAKE SURE MY NAME GETS INCLUDED AMONG THOSE THAT NEED REPAIRS. THANKS. *TR

Electrical System
Filed Mar 10, 2015MD

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM), 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 14V391000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/29/15*CN THE CONSUMER STATED THE RECALL WAS COMPLETED ON APRIL 6, 2015. *JB

Electrical System
Filed Mar 10, 2015GA

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Service Brakes
Filed Mar 10, 2015CO

2012 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO SEAT CYLINDER HEAD AND BRAKE SYSTEM RECALL NOTICES ISSUES. *SMD THE CONSUMER STATED THE CHECK ENGINE LIGHT ILLUMINATED PRIOR TO RECEIVING THE RECALL. THE DEALER INFORMED HIM HE WOULD NEED TO PUT DOWN OVER 4100 FOR A DIAGNOSTIC CHECK TO VERIFY THE PROBLEM. THE CONSUMER STATED IT WAS NOT MENTIONED IN THE RECALL. IN FACT, THE RECALL STATED THE DEFECT WOULD BE FIXED FOR FREE. *JB

Service Brakes
Filed Mar 10, 201525,000 milesNY

WHEN DRIVING, OFTEN ON HIGHWAYS FOR A WHILE THE BRAKES GET EXTREMELY STIFF FEELING FOR A FEW SECONDS. AFTER A FEW SECONDS THE BRAKES GO BACK TO NORMAL FEELING. WHEN THIS HAPPENS IT FEELS LIKE CAR LOSES BRAKING POWER AND BRAKING FEEL DURING THE STIFF BRAKE. *TR

Electrical System
Filed Mar 10, 201525,000 milesNY

CAR OCCASIONALLY DOES NOT START WHEN THE PUSH BUTTON START IS USED. OTHER TIMES THE CAR GOES INTO A LONG CRANK. THE ONLY WAY TO STOP THIS IS TO CYCLE THROUGH OPTIONS BY PUSHING THE PUSH BUTTON START SEVERAL TIMES AND TRY AGAIN. SOMETIMES THE CAR STARTS, OTHER TIMES I HAVE TO DO THIS SEVERAL TIMES BEFORE THE CAR STARTS. *TR

Electrical System
Filed Mar 9, 2015NY

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical SystemFire
Filed Mar 7, 201538,300 milesFL

WHILE DRIVING, MY VEHICLE BEGAN TO SMELL LIKE SMOKE. SOON AFTER, THE PASSENGER SIDE HEADLINER, NEAR THE VISOR WENT INTO FLAMES. *TR

Service Brakes
Filed Mar 6, 2015AR

TL*THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS:14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM) AND 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Mar 6, 2015MS

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 14V391000: (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Mar 5, 2015MN

GOOD MORNING, I RECEIVED A SAFETY NOTICE (RECALL) PREVIOUSLY SENT TO ME ON/OR ABOUT OCTOBER 2014. I DID PERSONALLY CONTACTED MY DEALER AND FOLLOW UP IN A REGULAR BASIS FOR MONTHS NOW AND THE ANSWER HAS ALWAYS BEEN "WE ARE ON QUEUE WAITING FOR PARTS FROM CHRYSLER". I DO ACKNOWLEDGE THE RECIPT OF THE SECOND NOTICE TODAY MARCH 5TH 2015. WHAT ELSE AM I SUPPOSE TO DO IN ORDER TO HAVE THE SERVICE DONE..?? SINCERELY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Electrical System
Filed Mar 5, 201539,000 milesCA

WHILE DRIVING ON A RAINY DAY, MY CAR SHUT OF-AT THE TIME I WAS DOING APPROX 50 MPH. I HAD TO PULL OVER TO THE SIDE AND RESTART THE CAR. WHEN I TOOK MY CAR, I WAS INFORMED THERE IS A TIPM ISSUE AND MY COMPUTER NEEDED TO BE REPLACED, COSTING ME OVER $1500. SINCE MY WARRANTY EXPIRED, I HAVE TO PAY OUT OF POCKET. MY HANDS ARE TIED ON THIS ONE, AS IT POTENTIALLY CAN CAUSE A SERIOUS SAFETY ISSUE FOR MY FUTURE. ALSO A PROBLEM WITH THE TIPM, MY CAR HAS FAILED TO START ON APPROX 10 OCCASIONS. IT TAKES ME ABOUT 20 MINUTES TO GET IT TO START. *TR

Electrical System
Filed Mar 3, 201555,400 milesOH

TL*THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE THE WINDSHIELD WIPERS AND WIPER FLUID MOTOR WOULD NOT OPERATE. IN ADDITION, THE DOOR LOCKS HAD STOPPED WORKING. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TIPM WAS FAULTY AND NEEDED TO BE REPLACED. THE TIPM WAS REPLACED BUT AFTER RETRIEVING THE VEHICLE, THE BRAKE LIGHTS WOULD INTERMITTENTLY MALFUNCTION AND WOULD NOT ILLUMINATE. ALSO, THE CONTACT MENTIONED THAT WHEN SWITCHING ON THE TURN SIGNAL THE FOG LIGHTS WOULD FLASH ON. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO DIAGNOSED THAT THE REPLACEMENT TIPM WAS ALSO FAULTY AND NEEDED TO BE REPROGRAMMED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 55,400.

Service Brakes
Filed Mar 2, 201556,500 milesOH

I RECEIVED RECALL NOTICE P14 REGARDING THE BRAKE BOOSTER ISSUE IN OR AROUND MAY 2014. I CALLED THE CLOSEST DEALERSHIP TO MY HOUSE AND WAS TOLD THEY WERE TOO BUSY, UNDERSTAFFED, HAD GUYS IN TRAINING AND HAD NO TIME TO FIX THE CAR. THE DEALERSHIP IS ED TOMKO CHRYSLER IN AVON LAKE, OHIO. THEY ASSURED ME THIS WAS NOT A DANGEROUS PROBLEM WITH THE CAR. I ASKED THEM TO CALL ME BACK WHEN THEY HAD TIME TO DO THE WORK AND THEY REFUSED, SAYING IT WAS UP TO ME TO CALL THEM. I CALLED AGAIN IN JULY AND WAS TOLD THE SAME THING. ON FEBRUARY 28, THE BRAKES FAILED WHEN I WAS DRIVING, WHICH CAUSED A SEVERE BRAKE APPLICATION PROBLEM. BY SOME MIRACLE, I AVOIDED A SERIOUS ACCIDENT BY INCHES. I CALLED THE DEALERSHIP IMMEDIATELY BUT WAS TOLD THE SERVICE DEPARTMENT WAS GONE FOR THE DAY. I CALLED ON MONDAY MARCH 2 AND WAS TOLD THAT THE FIRST AVAILABLE APPOINTMENT WOULD BE ON APRIL 21. I EXPLAINED THAT THE CAR WAS UNDRIVEABLE. THE SERVICE MANAGER ONCE AGAIN TOLD ME THAT HE WAS TOO BUSY, UNDERSTAFFED AND HAD GUYS IN TRAINING. THIS WAS ALMOST WORD FOR WORD HIS EXCUSE FROM LAST YEAR. I CALLED THE CHRYSLER GROUP RECALL ASSISTANCE NUMBER 800-853-1403 BUT HUNG UP AFTER 51 MINUTES, HEARING OVER 50 TIMES "THANK YOU FOR HOLDING, YOUR CALL IS IMPORTANT TO US...." THE LIES OF THE DEALERSHIP AND THE INCOMPETENCE OF CHRYSLER COULD HAVE COST ME MY LIFE IF THE BRAKE FAILURE HAD OCCURRED ON THE HIGHWAY. PLEASE TAKE APPROPRIATE ACTION. THANK YOU. *TR

Service BrakesCrash
Filed Feb 26, 201539,000 milesVA

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH DURING INCLEMENT WEATHER, THE BRAKES WERE DEPRESSED AND FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.

Service Brakes
Filed Feb 20, 2015CT

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTICES FOR NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM), AND 14V634000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PARTS TO REMEDY THE VEHICLE WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT DID NOT EXPERIENCE A FAILURE.

Engine
Filed Feb 20, 201530,000 milesCO

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, ALL OF THE WARNING LIGHTS ILLUMINATED. IN ADDITION, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE.

Engine
Filed Feb 18, 201561,750 milesFL

THE ENGINE WOULD WANT START. REPEATEDLY ATTEMPTED TO START THE ENGINE WITH IT SEEMING TO TURN OVER BUT NOT START. I HAD TO WAIT SEVERAL MINUTES AND RETRY UNTIL THE ENGINE FINALLY DID START. THIS IS THE SECOND OCCURRENCE OF THIS SPORADIC ENGINE START ISSUE. PREVIOUSLY, I TOOK THE CAR TO A MECHANIC AND THEY WERE UNABLE TO REPRODUCE THE ENGINE START ISSUE AFTER MANY ATTEMPTS. *TR

Electrical System
Filed Feb 17, 201565,000 milesTX

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD START INTERMITTENTLY. IN ADDITION, WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND MULTIPLE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TIPM NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO BACK TO THE MECHANIC WHO DIAGNOSED THAT THE TIPM NEEDED TO BE REPLACED AGAIN. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

Suspension
Filed Feb 14, 201530,000 milesNV

I HAVE HAD MULTIPLE PROBLEMS WITH MY 2012 GRAND CHEROKEE. ALL OF THE EXTERNAL LIGHTS MODULES ---HEADLIGHTS AND TAIL LIGHTS--- WENT OUT AND HAD TO BE REPLACED DUE TO AN ELECTRICAL PROBLEM THEN THE CAR SOMETIMES WOULDN'T START. THE DEALER COULDN'T REPLICATE THE PROBLEM SO TOLD ME THEY COULDN'T DO ANYTHING. FINALLY ONE TIME IT HAPPENED AT THE DEALER AND THEY FIGURED IT WAS A DEFECT IN THE KEYLESS ENTRY THAT WAS READING THE SIGNAL FROM THE KEY FOB. THEN WHEN THEY WERE INSPECTING THE CAR THEY FOUND THE REAR SHOCK WAS LEAKING. THEY ORDERED A NEW PART IN JUNE AND IT WAS FINALLY REPLACED IN OCT AS THE PART WAS ON BACK ORDER. ON A ROUTINE OIL CHANGE THE SERVICE TECH TOLD ME I NEEDED ROUTINE MAINTENANCE CHECK ( 30000 MILES) TO THE TUNE OF $1700 AND WANTED ME TO DO IT RIGHT THEN.. THE DAY AFTER THIS OIL CHANGE THE CHECK ENGINE LIGHT COMES ON. I CALLED THE DEALER. THEY SAID IT WAS PROBABLY BECAUSE I HADN'T DONE MY 30000 MILE CHECK ( THE DAY BEFORE). HE SAID IT COULD BE VARIABLE THINGS BUT PROBABLY A BAD SPARK PLUG THAT NEEDED TO BE REPLACED ( PART OF THE $1700 CHECK HE HAD WANTED ME TO DO). I SAID I HAD OTHER CARS INCLUDING A 2002 JEEP AND I HADN'T HAD TO REPLACE THE SPARK PLUGS AT 30000 MILES. THEN HE REALIZED MY 3.6 L CAR DID NOT NEED SPARK PLUGS CHANGED AT 30000 ---- ONLY THE 5.7 DID. YESTERDAY I CHECKED MY FLUIDS AND SAW THE POWER STEERING FLUID WAS WAY LOW. I CALLED THE DEALER TO SEE IF THIS WAS NORMAL. THE TECH SAID NO--- THE STEERING FLUID WAS IN A CONTAINED SYSTEM AND SHOULD NOT

Visibility › Defroster/Defogger/Hvac System
Filed Feb 14, 201554,000 milesPA

DUE TO PASSENGER BLENDER DOOR BEING STUCK, NO HEAT CIRCULATES ON PASSENGER SIDE...CAUSES WINDSHIELD TO FREEZE UP MAKING VISIBILITY ALMOST IMPOSSIBLE ON THAT SIDE IN FREEZING WEATHER CONDITIONS ESP. ON HIGHWAY AT ORDINARY SPEEDS. SEVERAL PEOPLE HAVE ADDRESSED THIS ON THE INTERNET..SHOULD BE A RECALL ITEM FOR SAFETY PURPOSES. *TR

Service Brakes
Filed Feb 13, 201528,900 milesPA

A RECALL WAS ISSUED FOR THE JEEP GRAND CHEROKEE IN EARLY 2014. ON JULY 31, 2014, I REQUESTED THE REPAIR, BUT THE BRAKE BOOSTER WAS BACK-ORDERED. I ATTEMPTED SEVERAL TIMES, MONTHLY, TO SCHEDULE THE REPAIR, BUT WAS REPEATEDLY TOLD THE PART WAS NOT AVAILABLE. ON FEBRUARY 13, 2015, OUR GRAND CHEROKEE'S BRAKE BOOSTER FAILED, CAUSING DIFFICULTY TO CONTROL THE VEHICLE WHEN APPROACHING AN INTERSECTION. NO ACCIDENT OCCURRED. FORTUNATELY, WE WERE ABLE TO AVOID A VERY DANGEROUS SITUATION. THE VEHICLE WAS TAKEN TO THE NEAREST MECHANIC. HE SUGGESTED TAKING THE VEHICLE TO THE JEEP DEALER DUE TO A FAILURE WITH THE BRAKE BOOSTER. SINCE THE VEHICLE IS UNDER WARRANTY AND ALSO SUBJECT TO THE RECALL, THE PART SHOULD BE REPLACED OR REPAIRED AT NO COST. THE LOCAL JEEP DEALER OFFERED TO REPLACE THE BRAKE BOOSTER. THE PART WAS AVAILABLE FOR REPAIR SINCE IT HAD FAILED, BUT THE PART WOULD NOT HAVE BEEN AVAILABLE TO ME IF IT HAD NOT FAILED. ALMOST SEVEN MONTHS HAVE PASSED SINCE I REQUESTED THE REPAIR UNDER A SAFETY RECALL. IF IT HAD NOT FAILED, IT IS NOT KNOWN HOW MUCH LONGER IT WOULD HAVE TAKEN TO GET THE REPAIR PERFORMED. I UNDERSTAND I WAS 30-SOMETHING IN LINE FOR THE REPAIR, BUT THERE IS MORE THAN 100 WAITING AT THE LOCAL DEALERSHIP. THE DEALER CLAIMS THEY ARE RECEIVING A VERY LIMITED SUPPLY FOR THE RECALL PARTS. THE JEEP SAFETY BULLETIN, FOUND AT HTTP://WWW.JEEP.COM/WEBSELFSERVICE/PDF/P14.PDF, INDICATES A COMPLAINT SHOULD BE FILED IF THE REPAIR IS NOT COMPLETED IN A REASONABLE AMOUNT OF TIME. I DO

Electrical System
Filed Feb 12, 201558,500 milesFL

I RECENTLY PURCHASED A USED 12 GRAND CHEROKEE FROM STARLING CHEVROLET BUICK IN ST. CLOUD, FL. I DID A TON OF RESEARCH AND HAD BEEN LOOKING FOR THIS PARTICULAR JEEP FOR MANY MONTHS. OUR JEEP IS IN IMMACULATE CONDITION AND THE CAR FAX LISTED ONLY TWO MINOR RECALLS, THE SUN VISOR WIRING AND A BRAKE COMPONENT; NOTHING ELSE. I DROVE IT OFF THE LOT A 35 DAYS AGO AND BACK HOME AND NO PROBLEMS WHATSOEVER. ABOUT 14 DAYS AGO MY JEEP RANDOMLY STALLED WHILE I WAS TAKING A LEFT TURN IN FRONT OF ANOTHER VEHICLE (AT A SAFE DISTANCE). THANKFULLY I WAS ABLE TO PULL OFF THE SIDE OF THE ROAD (NO POWER STEERING) AND COME TO A COMPLETE STOP, PUT JEEP IN PARK, AND STARTED AGAIN. I WAS COMPLETELY BAFFLED WHY IT DID THIS AND TOOK IT IN FOR SERVICE UNDER MY 3 YEAR EXTENDED WARRANTY. MY DEALER WAS UNABLE TO GET ANY ERROR OR WARNING SIGN ON THE DIAGNOSTIC TEST AND COULD NOT FIND ANY PROBLEM WHATSOEVER. MY JEEP HAS STALLED 2 OTHER TIMES WHILE DRIVING AND EACH TIME I TOOK IT BACK AND THE SAME THING, IT WOULD NOT STALL ON THE MECHANIC AND NO CHECK ENGINE LIGHT. I WAS LUCKY TO TALK TO THE PREVIOUS OWNER TONIGHT AND HE EXPLAINED THAT HE HAD THE TIPM REPLACED 2 TIMES, YES 2 TIMES IN THIS JEEP AND AFTER THE 2ND TIME THE JEEP KEPT STALLING ON HIM. MY WIFE AND I ARE TERRIFIED THAT WE PURCHASED A ?LEMON? WITHOUT HAVING ANY KNOWLEDGE ABOUT THIS AT ALL. THE CAR FAX DID NOT SHOW THIS INFORMATION, MY JEEP DEALER SHOWED ME ALL THE WARRANTY HISTORY THROUGH CHRYSLER AND THEY SINCERELY WANT TO HELP US. HOWEVER, IF THE F

Electrical System
Filed Feb 12, 201535,032 milesNC

AFTER OWNING MY 2012 JEEP GRAND CHEROKEE FOR ONLY 1 SINGLE DAY (PURCHASED WITH 35,004 MILES ON 2/11/15), I WAS UNABLE TO START IT AFTER 6-7 PUSH START ATTEMPTS WITH THE BRAKE PEDAL PROPERLY PRESSED DOWN. AFTER PUTTING IT IN NEUTRAL AND PULLING IT TO THE SIDE OF A HILL,I PUT THE VEHICLE BACK INTO PARK AND ONCE AGAIN TRIED AND IT STARTED UP. BASED ON RESEARCH ONLINE, IT LOOKS AS THOUGH THIS IS IDENTICAL TO THE RECALL FOR THE 2011 MODEL AND THE DEFECTIVE TIPM (TOTALLY INTEGRATED POWER MODULE) NEEDING TO BE REPLACED. THE ALTERNATOR RECALL (P60) FOR 2012 JEEP GRAND CHEROKEES IS NOT YET AVAILABLE (YET IT WAS ANNOUNCED BY CHRYSLER IN OCTOBER 2014) AND COULD ALSO BE A FACTOR TO THIS INTERMITTENT START ISSUE. *TR

Service Brakes, HydraulicCrash
Filed Feb 11, 2015RI

2012 JEEP GRAND CHEROKEE. CONSUMER CLAIMS DEPARTMENT REPRESENTATIVE WRITES IN REGARDS TO REPROGRAM ABS MODULE RECALL NOTICE AND SEEKING RENTAL AND COLLISION CLAIMS. *SMD RECALL # 14V104000 WAS SENT ATTACHED TO COMPLAINT. *JB

Fuel/Propulsion System
Filed Feb 10, 201542,000 milesNC

JEEP ATTEMPTS TO START WHEN START IS PUSHED. ENGINE TURNS BUT WILL NOT START. OCCASIONALLY IT STARTS AND THEN QUICKLY SHUTS DOWN. OTHER TIMES IT STARTS AND RUNS PERFECTLY. *TR

Electrical System
Filed Feb 9, 201522,000 milesPA

TL*THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE BATTERY WARNING INDICATOR ILLUMINATED. ALSO, THE CONTACT STATED THAT THE WINDSHIELD WIPERS WOULD SLOW DOWN WHEN THE ACCELERATOR PEDAL WAS DISENGAGED OR WHEN THE BRAKE PEDAL WAS APPLIED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

Service Brakes
Filed Feb 9, 2015PA

I BEEN CALLING AROUND LOCAL JEEP DEALER SHIPS IN MY AREA AND NO ONE HAS PARTS FOR THESE RECALLS. *TR

Electrical System
Filed Feb 6, 2015PA

TL*THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Feb 6, 2015VA

TL*THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE UPDATED 3/31/15*CN

Electrical System
Filed Feb 6, 2015IN

TL*THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND 14V391000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Feb 4, 201528,600 milesCA

LAST SATURDAY (01/31/2015), I GOT 48K SERVICE DONE ON THIS JEEP. YESTERDAY (02/02/2015) THE STEERING WHEEL GOT JAMMED WHEN MY WIFE WAS REVERSING THE VEHICLE FROM THE DRIVEWAY. WE FOUND OUT THAT THE POWER STEERING FLUID WAS MISSING. I TOOK THE JEEP BACK TO THE DEALER AND THEY FOUND THAT THE POWER STEERING FLUID CONTAINER IS LEAKING. *TR

Unknown or OtherFire
Filed Feb 4, 201567,100 milesNC

DRIVING HOME FROM WORK 22.5 MILES I NOTICED A WHINE THAT INCREASED IN VOLUME AND PITCH DEPENDING ON ENGINE RPM. UPON ARRIVING AT HOME AND EXITING THE VEHICLE I NOTICED AN ODD ODOR THAT SMELLED LIKE SOMETHING BURNING. I OPENED THE HOOD OF THE VEHICLE AND NOTICED BLACK SMOKE COMING FROM THE VICINITY OF THE ALTERNATOR. THERE WERE NO FLAMES PRESENT AND I NOTICED DISCOLORATION ON THE ALTERNATOR. *TR

Electrical System
Filed Feb 4, 2015GA

NO INCIDENT OCCURRED - JUST NOTICED THE SYMPTOM IN LATE NOVEMBER 2014. THIS IS RELATED TO SAFETY RECALL P60/NHTSA 14V-634 (SUDDEN ALTERNATOR FAILURE). AS OF 02.04.15, THIS RECALL DOES NOT APPLY TO MY 2012 JEEP GRAND CHEROKEE (JGC) BECAUSE IT HAS A 5.7L ENGINE (RECALL ONLY APPLIES TO JGCS WITH 3.6L ENGINES). HOWEVER, MY VEHICLE ALSO EXPERIENCES WHAT I THINK MAY BE SYMPTOMS OF A FAULTY ALTERNATOR: COLD START WHINING/WHIRRING, EXCESSIVE WHINING/WHIRRING DURING ACCELERATION IN LOWER GEARS, WHINING/WHIRRING DURING SHARP TURNS. IS THERE STILL AN OPEN INVESTIGATION ON VEHICLES WITH THE LARGER ENGINES? IS THERE A SIMILAR PATTERN OF COMPLAINTS OR SERVICE REPAIRS FOR THIS PARTICULAR MODEL? I'M SUSPICIOUS THAT MY VEHICLE MODEL SHOULD BE INCLUDED IN THE RECALL. *TR

Service Brakes
Filed Feb 2, 2015TN

CHRYSLER HAS ISSUED A RECALL FOR MY VEHICLE DUE TO THE BRAKE BOOSTER PREMATURELY CORRODING. I RECEIVED A LETTER IN THE MAIL SEVERAL MONTHS AGO AND CONTACTED MY DEALERSHIP. DESPITE SEVERAL CONTACTS SINCE, THEY MAINTAIN THAT THEY HAVE NEVER RECEIVED ANY PARTS NEEDED TO COMPLETE THE RECALL. A CALL TO THE CHRYSLER GROUP RECALL ASSISTANCE CENTER WENT UNANSWERED ON 02/02/2015. *TR

Engine
Filed Jan 30, 201599,000 milesCA

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE FUEL EXCHANGE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.

Electrical System
Filed Jan 29, 201560,000 milesPR

TL*THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

Steering
Filed Jan 29, 201535,796 milesWI

RECEIVED OIL CHANGE AT DEALERSHIP, THEY ADVISED THAT THE POWER STEERING RESERVOIR WAS EMPTY AND POWER STEERING RACK HAD A LEAK. FOUND NUMEROUS COMPLAINTS OF THE SAME PROBLEM LISTED ON THIS MODEL YEAR WITH SOME CAUSING AN ENGINE COMPARTMENT FIRE. ALSO FOUND THAT THE NHTSA WAS INVESTIGATING THIS FOR A POSSIBLE RECALL. *TR

Engine
Filed Jan 29, 201538,000 milesKY

THE ENGINE MALFUNCTION LIGHT CAME ON AND I TOOK IT TO THE CHRYSLER DEALERSHIP ON 1/28/2015. THE CODES THAT WERE SET SAID THE ENGINE HAD A MISFIRE AND THE LEFT HEAD WOULD HAVE TO BE REPLACED ON THE ENGINE. I LOOKED THIS UP ON THE INTERNET AND THIS IS A KNOWN PROBLEM WITH THE 3.6 LITER V-6 PENTASTAR ENGINES. IT APPEARS THAT CHRYSLER SAID THIS PROBLEM ONLY EXISTED IN HALF OF 1% OF THIS TYPE OF ENGINE. IT APPEARS THAT THE INTERNET IS FULL OF PEOPLE HAVING THIS SAME PROBLEM. I WOULD LIKE TO KNOW IF YOU ARE AWARE OF THIS PROBLEM AND EXACTLY HOW MANY ENGINES HAVE HAD THE LEFT HEAD REPLACED. *TR

Engine
Filed Jan 24, 201529,847 milesNJ

ON MY VEHICLE DEALERS WEB SITE THERE IS NOTICE OF THE FOLLOWING RECALL. I PURCHASED THE VEHICLE USED FROM THEM. THEY HAVE NO RECORD OF THIS RECALL BEING PERFORMED. PLEASE ADVISE IF THE RECALL APPLIES TO THE SUBJECT VEHICLE AND IF YOU HAVE ANY RECORD OF IT BEING NECESSARY TO DO OR IF IT WAS DONE AT ANOTHER DEALER. THANK YOU MY 2012 JEEP GRAND CHEROKEE RECALLS MAKEMODELYEARSUMMARY OF RECALL JEEPGRAND CHEROKEE2012CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK. CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH. CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403. THIS IS CHRYSLER SAFETY RECALL NUMBER L33.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TOHTTP://WWW.SAFERCAR.GOV . *TR

Service Brakes
Filed Jan 23, 2015NY

TL*THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT MENTIONED THAT WHEN THE BRAKES WERE APPLIED, THE PEDAL HAD A SPONGE FEELING AND DELAYED REACTION WHEN STOPPING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THE RECALL REPAIR WAS PERFORMED BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

Electrical System
Filed Jan 23, 2015MI

TL*THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Vehicle Speed Control
Filed Jan 23, 201538,000 milesNY

TL*THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ACCELERATOR PEDAL FRACTURED. THE CONTACT MERGED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,000.

Electrical System
Filed Jan 22, 201544,000 milesCT

VEHICLE STALLED WHILE STOPPED AT STOP LIGHT. WHEN STARTED, IDLED VERY ROUGH AND STALLED AGAIN. CAR WAS TOWED TO DEALER. DEALER INDICATED FAILURE IN FUEL PUMP RELAY. REPAIR INVOLVES DISABLING OF FUEL PUMP RELAY IN TOTALLY INTEGRATED POWER MODULE (TIPM) AND INSTALLING EXTERNAL FUEL PUMP RELAY. FAILURE ALSO RESULTED IN FAILURE OF VALVE SPRING. THE REPAIR REGARDING THE FUEL PUMP IS IDENTICAL TO THE REPAIR OUTLINED IN CHRYSLER SAFETY RECALL P54/NHTSA 14V-530, WHICH PER CHRYSLER CUSTOMER SERVICE REP IS ONLY APPLICABLE TO 2011 VEHICLES AND NOT 2012 VEHICLES. THIS FUEL PUMP FAILURE AFFECTS MORE VEHICLES THAN OUTLINED BY ORIGINAL RECALL. *TR

Electrical System
Filed Jan 21, 2015NY

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED FAILURE. THE VIN WAS NOT AVAILABLE.

Electrical System
Filed Jan 20, 201551,000 milesIL

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 4 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

Service Brakes
Filed Jan 19, 2015NJ

I VISITED OUR LOCAL JEEP DEALERSHIP IN SEPTEMBER OF 2014. I EXPLAINED TO THE INDIVIDUAL BEHIND THE SERVICE COUNTER THAT I RECEIVED A RECALL NOTIFICATION FOR A POSSIBLE BRAKE BOOSTER PROBLEM AND NEEDED TO BRING MY CAR IN FOR INSPECTION. THE INDIVIDUAL TOOK OUT A NOTEBOOK AND ADDED MY NAME TO WHAT APPEARED TO BE A RATHER LENGTHY LIST. I STILL HAVE YET TO BRING MY CAR IN FOR INSPECTION. WITH SUCH A WET WINTER, I WOULD THINK THE GOAL WOULD BE TO GET RECALLED VEHICLES IN AND OUT IN A TIMELY MANNER TO AVOID THE POTENTIAL FOR SERIOUS INJURY. *TR

Equipment Adaptive/MobilityFire
Filed Jan 13, 201556,593 milesTX

I HAVE HAD REPAIR AFTER REPAIR DONE AND .SPENT OVER 900 JUST IN REPAIRS AND I HAVE THE RECEIPTS . I WOULD LIKE TO GET A RESOLUTION. MY TOP VEHICLE CEILING WAS BURNT FROM THE RECALL # 105129 ELECTRICAL SYSTEM WIRING LAMP. I NEED A RESOLUTION I CANNOT AFFORD TO PAY FOR ANY MORE REPAIRS. RECALL ID # 102683 - SERVICE BRAKES FULL DETAILS RECALL DATE APR 01, 2014 COMPONENT SERVICE BRAKES MODEL AFFECTED GRAND CHEROKEE POTENTIAL UNITS AFFECTED 644354 RECALL DATE: APR 01, 2014 MODEL AFFECTED: 2012 JEEP GRAND CHEROKEE RECALL ID # 102682 - SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM FULL DETAILS RECALL DATE APR 01, 2014 COMPONENT SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM MODEL AFFECTED GRAND CHEROKEE POTENTIAL UNITS AFFECTED 644354 RECALL DATE: APR 01, 2014 MODEL AFFECTED: 2012 JEEP GRAND CHEROKEE RECALL ID # 102682 - SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM FULL DETAILS RECALL DATE APR 01, 2014 COMPONENT SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM MODEL AFFECTED GRAND CHEROKEE POTENTIAL UNITS AFFECTED 644354 RECALL DATE: APR 01, 2014 MODEL AFFECTED: 2012 JEEP GRAND CHEROKEE *TR

Service Brakes
Filed Jan 7, 201525,000 milesWA

TL- THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE EXPERIENCED AN UNINTENDED ACCELERATION. IN ADDITION, THE ENGINE REVVED BUT FAILED TO ACCELERATE ON SEVERAL OCCASIONS. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) WAS RECEIVED IN MAY OF 2014, NHTSA CAMPAIGN NUMBER 14V391000 (ELECTRICAL SYSTEM) WAS RECEIVED IN AUGUST OF 2014 AND NHTSA CAMPAIGN NUMBER: 14V636000 (ELECTRICAL SYSTEM) IN DECEMBER OF 2014. THE DEALER INFORMED THAT THE PARTS WERE NOT AVAILABLE AND NO ESTIMATED DATE FOR RECEIVING THE PARTS COULD BE GIVEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. DJR

Service Brakes
Filed Jan 7, 201545,000 milesMN

TL-THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 15-20 MPH, THE BRAKE PEDAL WAS APPLIED AND A LOUD ABNORMAL NOISE WAS HEARD AS THE VEHICLE FAILED TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. DJR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →