2012 Jeep Grand Cherokee complaints

WHILE TRAVELING DOWN A PAVED COUNTRY ROAD AT NIGHT, THE INDICATOR LIGHTS ON THE DASHBOARD STARTED BLINKING, THE ENGINE QUIT AND THE HEADLIGHTS WENT OUT. THE HAZARD LIGHTS WOULDN'T WORK, SO I WAS SITTING IN TOTAL DARKNESS. THE VEHICLE WOULD NOT START. I COULD'T GET IT OUT OF PARK TO MOVE IT OFF THE ROAD. THE TOW TRUCK DRIVER HAD TO DRAG THE JEEP ONTO THE BED OF THE TOW TRUCK BECAUSE THE WHEELS WOULDN'T TURN. THE SERVICE DEPT. AT THE DEALERSHIP REPLACED THE TIPM AND CORE RETURN. THEY HAD NO EXPLANATION AS TO WHY THIS OCCURRED, WHICH IS VERY UNSETTLING.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AND WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER NUMEROUS ATTEMPTS. THE FAILURE OCCURRED WITHOUT WARNING. PRIOR TO THE FAILURE, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V115000(ELECTRICAL SYSTEM), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,600.

WENT IN TO GET AN OIL CHANGE TODAY AND FOUND OUT MY JEEP'S STEERING RACK IS LEAKING. THE CAR HAS 51,000 MILES AND THEY SAID IT SHOULDN'T BE LEAKING ALREADY. FROM WHAT I'VE LEARNED THIS SEEMS TO BE A FAULTY PART AND NOT DUE TO POOR MAINTENANCE OF THE VEHICLE, I JUST PURCHASED IT 4 MONTHS AGO SO I KNOW I DID NOT CAUSE THE PROBLEM.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 ( ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,600.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING AT 65 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE DID NOT RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED.THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER SEVERAL ATTEMPTS. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 15V115000 (ELECTRICAL SYSTEM) AND 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH AND COMING TO A STOP SIGN, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE OCCURRED MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000. UPDATED 1/21/16 *CN

TL* THE CONTACT OWNS A 2012 JEEP CHEROKEE. WHILE DRIVING DOWN AN INCLINE AT 15 MPH, THE BRAKES FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. A YEAR PRIOR TO THE FAILURE, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000. UPDATED 02/18/16*LJ UPDATED 02/22/16.*JB

WITHOUT WARNING, SMOKE BEGAN COMING OUT FROM UNDER THE HOOD. WAS DRIVING ALONG ROADWAY FOR APPROX 5 MINUTES WHEN IT HAPPENED. CAR THEN DIED AND WOULD NOT TURN ON; KEYS WERE STUCK IN THE IGNITION AS WELL. DIAGNOSED AS COMPLETELY DEAD ALTERNATOR AND FRIED BATTERY. CAR ONLY HAS 30K MILES ON IT.

SAFETY RECALL FOR THE FUEL PUMP RELAY NEEDS TO BE REPLACED. I HAVE HAD THE RECALL FOR 8 MONTHS .EVERY TIME I CALL THEY DON'T HAVE THE PART. THE VEHICLE NOW HAS A WARNING LITE APPEARING .THE FUEL RELAY HAS ALSO PREVENTED THE VEHICLE FRO SHUTTING OFF 2 DIFFERENT TIMES.. I KNOW THIS IS A SAFETY HAZARD . I NEED THIS FIXED IMMEDIATLY

I WAS DRIVING ON THE HIGHWAY WHEN THE RED BATTERY LIGHT LIT UP ON MY DASHBOARD. WITHIN SECONDS OF THE BATTERY LIGHT COMING ON THE CAR'S ELECTRICAL SYSTEM COMPLETELY SHUT DOWN CAUSING THE ENGINE TO STALL. THE DIAGNOSIS FROM THE DEALER MECHANIC WAS A SHORTED ALTERNATOR WHICH CAUSED THE POWERTRAIN CONTROL MODULE (PCM) TO SHORT.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.

WE ARE EXPERIENCING STARTING ISSUES WITH THE TIPM MODULE NOT RECOGNIZING THE FOB. IT MAY TAKE UP TO 10 TRIES TO GET INTO THE VEHICLE AND THEN JUST AS MANY TRYING TO GET IT STARTED. IT HAS HAD THE R09 RECALL PERFORMED, BUT NOTHING HAS CHANGED. THE PROBLEM OCCURS WHEN THE VEHICLE IS STATIONARY, AND YOU TRY TO GAIN ACCESS TO THE VEHICLE.

2012 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO NO REPLACEMENT PARTS TO COMPLETE SEVERAL RECALLS. *SMD

THIS IS THE SECOND TIME OUR HEADLIGHTS HAVE BURNED OUT. ALSO THE TAIL LIGHT. THE CAR ISN'T THAT OLD AND IS NOT DRIVEN BUT A FEW MILES A YEAR NOW WE HAVE RETIRED. THE IGNITION AT DIFFERENT TIME WILL NOT START IT WILL JUST KEEPS TURNING LIKE IT IS NOT GETTING GAS. I BROUGHT THIS TO THE ATTENTION AT THE DEALERS WHEN THE CAR WAS ONLY 35,000 MILES BUT THEY SAID WE DIDN'T HAVE OUR FOOT ON THE BRAKE TOTALLY, WELL IT STILL DOES IT AT 48,000 MILES AND WE DO HAVE OUR FOOT ON THE BRAKE; IT DOESN'T DO IT EVERYTIME, BUT IT DOES IT ALEAST ONCE OR TWICE A WEEK. WE ARE JUST SITTING IN THE CAR READY TO GO SOMEWHERE' WE REALIZE THE WARRANITY IS OUT BUT WHEN WE TOLD THEM IT WASN'T. THE FIRST HEADLIGHT WENT OUT THE FIRST 15,000 MILES. WE HAVE OWNED CARS FOR 10 YEARS AND LIGHTS HAVE NEVER GONE OUT. CAN YOU HELP US WITH THESE PROBLEMS?

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE FCW WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE DIAGNOSIS WAS UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

WE NOTIFIED SHELOR JEEP ABOUT THE DECEMBER 2014 RECALL P60 /NHTSA 14V-634 PROMPTLY, BUT THEY CONTINUE TO SAY THE PARTS ARE UNAVAILABLE. WE NOTIFIED THEM ABOUT THE APRIL 2015 RECALL R09 /NHTSA 15V-115, AND THEY SAID THE PARTS ARE ALSO NOT AVAILABLE. BOTH RECALL NOTICES STATE THE VEHICLE IS DANGEROUS --- VEHICLE SHUTDOWN OR UNDERHOOD ELECTRICAL FIRE FOR THE FIRST RECALL AND A CRASH FOR THE SECOND RECALL. JEEP IS NOT PROVIDING REPAIR PARTS IN ANYWHERE NEAR A TIMELY MANNER! THIS VEHICLE IS DANGEROUS AND MUST BE REPAIRED!

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO START AFTER NUMEROUS ATTEMPTS AND THERE WAS AN EXCESSIVE VIBRATION. THE FAILURE RECURRED TWO TIMES. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ALTERNATOR WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE ENGINE STALLED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000.

TL* THE CONTACT OWNED A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING DOWN A STEEP HILL, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO STOP THE VEHICLE. THE CONTACT CRASHED INTO A TREE. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED FIVE FRACTURED RIBS AS WELL AS A FRACTURED RIGHT ANKLE. THE PASSENGER SUSTAINED A CONCUSSION. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. UPDATED 11/06/15*LJ UPDATED 2/2/2016 *JS

THE ALTERNATOR ON THE VEHICLE STOPPED WORKING IN MIDDLE OF DRIVING.

BATTERY LIGHT CAME ON THEN STARTING SMELLING SMOKE SO PULLED OVER SHUT CAR OFF. ALTERNATOR WAS SMOKING SO CALLED FOR ASSISTANCE. CAR WAS COMPLETELY DEAD AND HAD TO BE TOWED TO DEALER. TOLD ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THERE IS A RECALL NUMBER IS P60 ON THIS 160-AMP ALTERNATOR FOR JEEP GRAND CHEROKEE 2011- 2014 BUT FOR SOME REASON THAT NO ONE CAN TRULY EXPLAIN MY CAR IS NOT COVERED (2012 JEEP GRAND CHEROKEE). IT IS THE SAME EXACT ALTERNATOR IN MY CAR AS THE RECALLED ALTERNATOR.

THIS VEHICLE HAD THE RECOMMENDED RECALL REPAIR FOR THE SUN VISOR COMPLETED ON 5/19/2105. WHILE DRIVING THE AREA ABOVE THE REAR VIEW MIRROR BEGAN TO EMIT SMOKE AND WITHIN ABOUT 30 SECONDS FLAMES ERUPTED FROM THE SAME AREA. THE FLAMES QUICKLY SPREAD TOWARDS THE PASSENGER SIDE SUN VISOR AS I FRANTICALLY LOOKED FOR A SAFE PLACE TO PULL OVER. IT WAS 5:45AM ON A DARK COUNTRY ROAD WITH NO SHOULDER. I TURNED THE VEHICLE OFF, EXITED THE VEHICLE AND CALLED 911. THE FLAMES CONTINUED FOR AT LEAST ANOTHER 15 MINUTES. WHEN FIREFIGHTERS ARRIVED THEY HAD DIFFICULTY STOPPING THE BURNING THOUGH IT WAS SMALL BECAUSE THEY COULD NOT ACCESS THE BATTERY FOR THE VEHICLE (IT IS APPARENTLY LOCATED UNDER THE FRONT PASSENGER SEAT AND UNACCESSIBLE OTHER THAN FROM UNDER THE VEHICLE.) FIREFIGHTERS HAD TO COMPLETELY DISASSEMBLE THE ELECTRICAL SYSTEM TO THE SUN VISORS TO STOP THE BURNING. THEY IDENTIFIED A SCREW AND WIRE THAT WERE THE CAUSE OF THE FIRE. IT WAS NOT UNTIL I RETURNED HOME AND RESEARCHED THE RECALL THAT I DISCOVERED THAT THE SCREW AND WIRE ASSEMBLY IS THE CAUSE OF THE FIRES. THIS RECALL REPAIR OBVIOUSLY IS NOT A RESOLUTION TO THE PROBLEM. HAD THE FLAMES SPREAD TO THE DRIVER SIDE AREA I WOULD HAVE BEEN INJURED OR POSSIBLE KILLED. HAD I HAD A PASSENGER IN THE VEHICLE THEY COULD HAVE BEEN INJURED OR KILLED ALSO!!

ON 9/5/15, I APPLIED MY BRAKES AS I WAS APPROACHING A RED LIGHT AT APPROXIMATELY 40 MPH. INITIALLY I FELT THE BRAKES GRAB BUT THEN THE BRAKES GAVE OUT CAUSING ME TO SWERVE TO AVOID A CAR IN FRONT OF ME AND THEN USING THE OTHER LANE OF TRAFFIC TO FINALLY GET THE VEHICLE TO STOP IN THE MIDDLE OF THE INTERSECTION BY APPLYING MY EMERGENCY BRAKE. OBVIOUSLY, QUITE A HARROWING SITUATION FOR MYSELF IN ADDITION TO THE OTHER VEHICLES IN MY PATH ON BOTH SIDES OF THE ROAD. LUCKILY THERE WAS NO ACCIDENT AND EVEN MORE IMPORTANT, NO INJURIES. WESTBURY JEEP IN NY (WHERE I SERVICE MY VEHICLE) TOLD ME THAT THE CAUSE WAS A BAD BRAKE BOOSTER. THAT TRIGGERED QUESTIONS IN MY MIND AS IN SEPTEMBER OF 2014 I HAD RECALL P14 SERVICED. IT SEEMS THAT A SHIELD HAD BEEN INSTALLED BUT THAT THE BOOSTER ITSELF HAD NOT BEEN CHANGED. WHY WASNT THE BOOSTER CHANGED AT THAT TIME? I NOW HAVE MY DOUBTS THAT THIS WAS PROPERLY AND ADEQUATELY TAKEN CARE OF, PUTTING MY LIFE AND THE LIFE OF OTHERS IN DANGER. IN RESEARCHING THIS PROBLEM FURTHER, IVE COME ACROSS SEVERAL OTHER CASES MIRRORING MINEQUITE ALARMING.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

1-AFTER QUICKLY STOPPING ON THE SIDE OF THE ROAD TO COLLECT MAIL, I TRIED TO GO BACK INTO THE ROAD TO CONTINUE DRIVING BUT THE STEERING WHEEL LOCKED AND I COULD NOT STRAIGHTEN THE VEHICLE. I ENDED UP CROSSING INTO THE OTHER SIDE, GOING INTO THE DITCH AND HITTING A SNOW BANK. DUE TO THE VERY SLOW SPEED (I WAS SPEEDING FROM THE PARKED POSITION) AND TO THE LUCK THAT THERE WERE NO OTHER CARS COMING ON THE OPPOSITE DIRECTION, NO HARM WAS DONE. DEALERSHIP NEVER FOUND ANYTHING WRONG WITH IT. 2- I HAVE HAD TWO SAFETY RECALLS ON THIS VEHICLE THAT HAVE NOT BEEN ADDRESSED ON A REASONABLE TIME FRAME. FOR ONE OF THEM, MY CAR IS AT RISK OF FIRE UNDER THE HOOD, AND FOR THE OTHER ONE, THERE COULD BE ENGINE STALL AND CRASH. JEEP HAS INFORMED OF BOTH, BUT HAS NOT BEEN ABLE TO PROVIDE MY DEALERSHIP WITH THE APPROPRIATE PARTS FOR FIXING THE PROBLEMS. SO I HAVE BEEN DRIVING AROUND WITH SMALL CHILDREN IN THE BACK SEAT, RISKING MYSELF AND MY FAMILY'S LIVES AND ALL THEY CAN DO IS TELL ME NOTHING CAN BE DONE AND GOOD LUCK? BECAUSE IT'S MONETARILY CHEAPER TO PAY FOR LOST LIVES THAN TO AVOID THE LOSS? SOMETHING NEEDS TO BE DONE, THIS VEHICLE WAS NOT A CHEAP ONE, HOWEVER WE HAVE BEEN TREATED LIKE THEY ARE DOING US A FAVOR JUST FOR LETTING US A KNOW WE ARE AT RISK OF DYING FROM CAR CRASH DUE TO IT'S MALFUNCTIONS.

I PURHCASED MY USED 2012 JEEP GRAND CHEROKEE ROUGHLY ONE YEAR AGO FROM MILLER JEEP IN SPRINGFIELD, PA. IN JULY OF THIS YEAR, I WAS DRIVING ON MY WAY HOME, AND STARTED TO SMELL SMOKE. I GOT ON THE HIGHWAY AND IMMEDIATELY SMOKE STARTED COMING FROM THE HEADLINER. I PULLED OVER AND WITHIN ABOUT 3 MINUTES, MY CAR WAS COMPLETELY ON FIRE. THERE WAS A SAFETY RECALL DONE ON THE CAR TO PREVENT THIS FROM HAPPENING. PLEASE SEE THE LINK BELOW, WHICH SUMMARIZED WHAT HAPPENED TO ME: HTTP://WWW.AUTOBLOG.COM/2015/05/07/JEEP-GRAND-CHEROKEE-DODGE-DURANGO-NHTSA-INVESTIGATION-RECALL/

THE DEALER COMPLETED THE BRAKE BOOSTER INSPECTION AND I NSERTED A SHIELD FOR THE BRAKE BOOSTERS RECALL IN DECEMBER OF 14. AFTER THAT DATE, THE BRAKES WERE NOT STOPPING THE VEHICLE DURING HARD STOPS BECAUSE PROPER BRAKE PRESSURE WAS NOT PRESENT. SEPTEMBER 8 2015 THE DEALER REPLACED THE BRAKE BOOSTER BECAUSE IT WAS NOT OPERATING CORRECTLY. THE BRAKE BOOSTER SHOULD HAVE BEEN REPLACED ON THE INITIAL VISIT AS I WAS DRIVING AROUND WITH BRAKES THAT WERE NOT OPERATING CORRECTLY. NORMAL DRIVING I COULD NOT NOTICE THE DIFFERENCE BUT EMERGENCY STOPS AND STOPPING WHILE TOWING WAS DANGEROUS.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT BELT BECAME INOPERABLE. THE CONTACT STATED THAT WHEN ATTEMPTING TO LATCH THE SEAT BELT, THE SEAT BELT WARNING INDICATOR ILLUMINATED AND THE SEAT BELT FAILED TO LATCH. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

THERE WAS A WHINING NOISE COMING FROM THE ENGINE AND A BURNING SMELL. TOOK THE CAR INTO BE REPAIRED AND THEY INFORMED ME THE CAR NEEDED AN ALTERNATOR REPLACEMENT. PER THE 10/8/14 NHTSA RECALL OF CERTAIN MODELS MANUFACTURED BETWEEN 2011-2014, I WOULD HAVE EXPECTED THAT MY CAR WOULD HAVE BEEN INCLUDED FOR THE SAME REPAIR, BUT I AM BEING TOLD I AM NOT.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V391000 (ELECTRICAL SYSTEM) AND 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2012 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO FUEL PUMP RELAY RECALL NOTICE ISSUES AND VEHICLE STEERING PROBLEMS. *SMD ACCORDING TO THE RECALL, THE PART WAS NOT AVAILABLE. ALSO, THE CONSUMER STATED THE STEERING WAS NOT STEADY, WHEN HE ENCOUNTERED A BUMP OR A DIP IN THE ROAD. THE DEALER WAS UNABLE TO FIND A PROBLEM. *JB

I RECEIVED A RECALL NOTICE FOR THE ABOVE VEHICLE. WHEN I BROUGHT IT TO SEAVIEW JEEP IN OCEAN NJ I WAS ADVISED THAT THE EARLIEST APPOINTMENT IS SEPTEMBER 15. MY CONCERN IS THAT YOUR RECALL NOTICE STATES THAT "AN INTERMITTENT OR FAILED FUEL PUMP RELAY COULD CAUSE THE ENGINE TO FAIL WHILE DRIVING AND CAUSE A CRASH WITHOUT WARNING." WHEN I CALLED CHRYSLER (800-992-1997) I WAS ADVISED BY THE REPRESENTATIVE ON THE PHONE THAT THE CAR WAS "MORE LIKELY NOT TO START" AND "YOU CANNOT CONTROL THE SERVICE SCHEDULE OF THE DEALERSHIP". MY QUESTION/CONCERN/COMPLAINT IS THAT HOW CAN YOU SEND OUT A RECALL THAT CLEARLY STATES THE ENGINE COULD STALL WHILE DRIVING AND CAUSE A CRASH WITHOUT WARNING YET MAKE SOMEONE WAIT 2 WEEKS FOR THE APPOINTMENT. MY EXPECTATION WOULD BE THAT FOR A SAFETY CONCERN SUCH AS THIS I WOULD NOT HAVE TO WAIT 2 WEEKS FOR THE RECALL TO BE ADDRESSED WHEN YOU CLEARLY STATE A CRASH COULD OCCUR PLEASE ADVISE HOW THIS WILL BE ADDRESSED THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN ESTIMATED DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT MENTIONED THAT SEVERAL ATTEMPTS HAD TO BE MADE BEFORE THE VEHICLE WOULD START. THE FAILURE MILEAGE WAS 96,000. UPDATED 11/06/15*LJ UPDATED 11/18/15.*JB

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V115000 (ELECTRICAL SYSTEM) AND 14V634000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 75,000.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE PARKED WITH THE ENGINE RUNNING, THE VEHICLE ROLLED AWAY WITHOUT WARNING. THE VEHICLE CROSSED THE STREET AND CRASHED INTO A FENCE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS SHUT OFF AND TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000. THE VIN WAS NOT PROVIDED.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V391000 (ELECTRICAL SYSTEM), 14V634000 (ELECTRICAL SYSTEM), AND 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE....UPDATED 09/28/15 *BF *CN

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

AIR BAG FAILED TO DEPLOY WHEN MY WIFE HIT A DEER AT 70MPH,IT HIT DEAD CENTER OF THE BUMPER. THERE WAS $5473.84 DOLLARS OF DAMAGE. THE ABSORBER FOR THE BUMPER AND BUMPER AND BUMPER PARTS. THE GRILL,RADIATOR,HOOD,ALL BRKTS AND RELATED PARTS. AFTER GETTING THE CAR BACK EVERY THING ON THE CAR FAILED. THEY REPLACED STEERING MODULE AT A COST OF $716.17 AND THE IS STILL NOT RIGHT,IT'S GOING BACK IN THE SHOP 8/26/15.

THERE IS/HAS BEEN CONTINUED ISSUE WITH THE 2012 JEEP GRAND CHEROKEE NOT STARTING AND/OR IGNITION GETTING STUCK IN STARTING MODE. WHEN THE IGNITION IS EVIDENTLY STARTED AFTER SEVERAL ATTEMTPS THE SPEED CONTROL EXCELLS TO MAXED RATE INCLUDING RPM RATE WHILE IN PARKED STATE OR DRIVING AND UPON BREAKING IT DID NOT STOP THE INCREASED SPEED UNTIL 1 MINUTE OR MORE LATER (VERY SCRARY).

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/2 *CN

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE VEHICLE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE POWER STEERING AND THE ACCELERATOR PEDAL FAILED. THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. ALSO, THE VEHICLE STARTED TO EMIT SMOKE FROM THE ENGINE COMPARTMENT AND STALLED. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD AND WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR AND THE BATTERY FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,900.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING AT A LOW SPEED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.

THIS ENGINE IN THIS VEHICLE MISSES FROM TIME TO TIME. I'VE TOLD MY DEALER EACH OF THE LAST 3 TIMES I BROUGHT IN FOR SERVICE OR FOR RECALLS. THEY HAVE RESET THE COMPUTER AND UPDATED THE SOFTWARE AND SAY THAT IF RUNS FINE. I TOOK THE VEHICLE ON A LONGER TRIP AND IT STARTED MISSING DURING A LATE NIGHT DRIVE TO VIRGINIA. THE MISSING WAS SO BAD I WAS LOOSING POWER. I AM AWARE OF THE FUEL PUMP RECALL THAT WENT OUT ON THIS VEHICLE IN APRIL, BUT ACCORDING TO MY DEALER THE PARTS ARE JUST BECOMING AVAILABLE NOW. I AM ON A WAIT LIST WITH NO DEFINITE DATE TO WHEN MY VEHICLE WILL BE REPAIRED EVEN THOUGH I BELIEVE I HAVE SYMPTOMS OF A FUEL PUMP FAILURE. I AM AFRAID TO DRIVE THE VEHICLE AND EVEN MORE AFRAID TO HAVE MY CHILDREN OR MY WIFE DRIVE IT. I AM AMAZED THAT THIS VEHICLE HAS HAD I BELIEVE 5 RECALLS AND STILL FIAT CHRYSLER GETS SO MUCH TIME TO REACT AND REPAIR WHAT APPEARS TO BE A SERIOUS PROBLEM. I WOULD HAVE HOPED OUR GOVERNMENT WOULD HAVE HELD THE NEW ITALIAN/FIAT OWNERS OF CHRYSLER TO A HIRING STANDARD. FIATS REPUTATION FOR LOW QUALITY CARS WAS SO BAD THAT THEY HAD TO PULL OUR OF THE US AND NOW THEY ARE BACK. WHY ARE THEY GETTING AWAY WITH SELLING CARS WITH DEFECTS THAT ARE POTENTIALLY VERY DANGEROUS AND THEN ALLOWED TO HAVE MONTHS AND MONTHS TO RECALL AND REPAIR THEM?