2012 Jeep Grand Cherokee complaints

ISSUE: TRANSMISSION FAULT LEADS TO UNEXPECTED "CREEP MODE" IN DRIVE, OVER-PRESSURIZED TRANS EXPELS TRANS FLUID ONTO MANIFOLD LEADING TO ENGINE FIRE. DETAILS: WHEN STOPPED & IDLING IN DRIVE FOR PERIOD OF TIME, TRANSMISSION GOES INTO CREEP MODE OF SOME SORT & WHEN TRYING TO ACCELERATE FROM STOP IT DOES NOT MOVE. THIS CAN HAPPEN AT A LEFT-TURN RED-LIGHT AND WHEN LEAST EXPECTED, HAVING DISASTROUS RESULTS. TRANSMISSION FAILURE FROM OVER-PRESSURIZATION ALREADY LED TO TRANS FLUID BEING EXPELLED FROM DIPSTICK TUBE ONTO ENGINE MANIFOLD RESULTING IN AN ENGINE FIRE. OWNER WAS EASILY ABLE TO REPLICATE THE PROBLEM BY SITTING IN DRIVE FOR 7-8 MINUTES & THEN ATTEMPTING TO ACCELERATE. VIDEOTAPED EVIDENCE SHOWS THE TRANS IS AT NORMAL OPERATING TEMP, YET TACHOMETER IS SHOOTING UP TO 25,000RPM'S & CAR ONLY CREEPS FORWARD. AT THAT MOMENT SMOKE BEGAN POURING OUT FROM UNDER THE VEHICLE AS ONCE AGAIN FLUID WAS BEING EXPELLED ONTO MANIFOLD. ONLY THIS TIME OWNER DID NOT OPEN THE HOOD SO THE LACK OF INFLUX OF FRESH O2 DID NOT IGNITE FLUID LIKE IT DID THE FIRST TIME. VEHICLE IS UNDER 100,000 MILE DRIVETRAIN WARRANTY & JEEP DEALER ENTERED DIAGNOSIS AND REQUEST TO "REPLACE TRANSMISSION, COOLER, O2 SENSOR, & WIRING HARNESS" WHICH FCA USA, LLC REJECTED. FCA RREFUSES TO SAY WHY. DEALER HAS HELD VEHICLE NOW FOR 2MONTHS & 2WEEKS WHILE DEALER TRIES TO CONVINCE FCA TO REPLACE DEFECTIVE DRIVETRAIN. FCA REFUSES TO SUPPLY WRITTEN DOCUMENTATION OF WHY CLAIM IS BEING REJECTED. FCA SENT OUT A "SPECIAL INVESTIGATOR" (

VEHICLE WAS SERVICED FOR RECALLS APPROXIMATELY 2 MONTHS AGO AFTER THE VEHICLE STALLED WHILE DRIVING. YESTERDAY, THE VEHICLE BEGAN TO SMELL LIKE BURNED RUBBER AND STALLED WHILE I WAS DRIVING APPROXIMATELY 35 MILES PER HOUR IN RUSH HOUR TRAFFIC. THE VEHICLE COMPLETELY DIED AND NEEDED TOWING TO DEALERSHIP. THE DEALERSHIP SAYS ALTERNATOR IS BURNED UP, ALONG WITH COMPUTERS AND BATTERY AND DO NOT ACKNOWLEDGE THE ONGOING ISSUES WITH THE ALTERNATOR OR ELECTRICAL SYSTEM IN THIS MODEL. THIS IS NOT COVERED UNDER THE ALTERNATOR RECALL ACCORDING TO THE DEALERSHIP AND THEY MAINTAIN THIS IS VERY DIFFERENT FROM THE RECALL ISSUES (ALTHOUGH IT ACTS THE SAME). VERY SCARY AND DANGEROUS. *TR

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ALTERNATOR FAILED. A LOCAL MECHANIC CONFIRMED THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 67,000.

CAR STALLED WHILE DRIVING DOWN THE ROAD. LOST ALL POWER. TOOK IT IN FOR REPAIR, $4K OF REPAIRS INCLUDING TIPM, PCM, ALTERNATOR AND BATTERY. JEEP UNWILLING TO HELP IN COST OF REPAIRS. *TR

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER WHILE BEING OPERATED AT VARIOUS SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER COULD NOT DUPLICATE THE FAILURE. PRIOR TO THE FAILURE, THE VEHICLE EXPERIENCED SIMILAR FAILURES AND WAS REMINDED PER NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 104,566.

TOTALLY INTEGRATED POWER MODULE (TIPM-7) FAILURE. THE SYSTEM CONTINUES RUNNING AFTER THE VEHICLE HAS BEEN TURNED OFF.

I HAVEN'T HAD ANY TROUBLE WITH MY CAR. I WAS GOING TO MY DADS WHEN A BATTERY LIGHT POPPED UP. I WAS LESS THAN MILE FROM HIS HOUSE. WHEN I GOT TO HIS HOUSE I CUT THE CAR OFF SO MY DAD COULD CHECK UNDER THE HOOD BUT HE DIDN'T SEE ANYTHING WRONG WITH IT. WHEN I CRANKED THE CAR BACK UP MY RADIO WAS CUTTING ON AND OFF, I CUT THE AIR ON LOW AND IT STARTED BLOWED HEAT OUT THE DEFROST, AND THE WINDSHIELD WIPERS START GOING OFF BY THEIRSELVES. I CUT THE CAR OFF AGAIN SO IT WOULD STOP. WHEN I TRIED TO CUT THE CAR BACK ON IT WOULDN'T CRANK. MY DAD HOOKED IT UP TO A BATTERY CHARGER BECAUSE HE THOUGHT THE BATTERY WAS DEAD. WE GOT IT CRANKED AND LEFT HIS HOUSE TO TAKE IT STRAIGHT TO THE JEEP DEALERSHIP. WE GOT ABOUT A MILE DOWN THE RODE AND THE LIGHTS WERE FLICKERING, THE STEERWHEEL LOCKED UP AND THE CAR CUT OFF. UNDER THE HOOD STARTED SMOKING. WE WERE STRANDED ON THE SIDE OF THE RODE WITH MY 4 YEAR OLD SON IN THE BACK SEAT. WE HAD TWO PEOPLE STOP TO TRY AND JUMP THE BATTERY OFF BUT IT WAS COMPLETELY DEAD. WE CALLED A TOW TRUNK AND THEY TOWED IT TO THERE SHOP. THEY HOOKED UP TO THERE MACHINES AND SAID IT WAS THE ALTERNATOR. NOW I'VE PAID $800 TO GET THE ALTERNATOR REPLACED. WHEN THE ALTERNATOR WENT OUT IT FRIED MY POWER MODULE CONTROL.

IN FEB 2016 WAS DRIVING THROUGH TOWN AND MY DASHBOARD AND JEEP STARTED ACTING CRAZY AND IT JUST TOTALLY DIED AS I TRIED PULLING INTO GAS STATION, WAS NOW BLOCKING ENTRANCE/EXIT. TOTALLY DEAD, COULDN'T PUT IT IN NEUTRAL AND HAZARDS DIDN'T WORK. REPLACED TIPM COSTING ME $1300. THEN IN OCT 2016, JEEP DASHBOARD STARTED GOING CRAZY AGAIN AND DIED AS I'M DRIVING AND TURNING IN THE MIDDLE OF AN INTERSECTION! EVERYTHING DEAD, NO HAZARDS, LIGHTS ANYTHING AND IT WAS PITCH BLACK. I WAS LUCKY I DIDN'T GET HIT. NOW THEY SAID IT WAS BATTERY EVEN THOUGH I ARGUED THAT IT WASN'T, I SAID IT WAS THE TIPM AGAIN. THEY REPLACE BATTERY, BUT BATTERY LIGHT CAME ON RIGHT AFTER I LEFT DEALER. THEN THEY SAID IT WAS THE ALTERNATOR. GOT IT REPLACE BUT IT WASN'T THE ALTERNATOR, IT WAS THE TIPM AGAIN! THEY COVERED THAT SINCE I JUST PAID FOR IT IN FEBRUARY. FAULTY TIPM'S CAUSED MY JEEP TO TOTALLY DIE AS I'M DRIVING - TWICE!! IF I WAS ON A HIGHWAY, IT WOULD HAVE BEEN HORRIFIC. AND BOTH TIMES I HAD MY KIDS IN THE JEEP WITH ME. ABSOLUTELY UNACCEPTABLE. NEVER BUYING A JEEP AGAIN. THIS IS SO DANGEROUS.

2012 JEEP GRAND CHEROKEE SUFFERED RAPID FAILURE OF ALTERNATOR AFTER BEING DRIVEN FOR 2 MILES AFTER OIL CHANGE FROM DEALER. SMOKED FOR15 MINUTES AFTER BEING TURNED OFF. RESULTED IN TOTAL SHUTDOWN OF THE ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING 55 MPH, THE ENGINE STALLED WITHOUT WARNING. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 49,000.

WITHIN THE SPAN OF APPROXIMATELY 15 MONTHS, THE ENGINE HAS RANDOMLY TURNED OFF 8 TIMES IN THE MIDDLE OF DRIVING. WHEN THIS OCCURS, THE CAR LOSES POWER STEERING AND BRAKING, MAKING IT DIFFICULT TO CONTROL, ASIDE FROM THE FACT THAT THE CAR CAN NOT SAFELY BE MOVED TO A SAFE EMERGENCY STOP LOCATION. THE CAR HAS BEEN TO THE DEALERSHIP NUMEROUS TIMES, BUT WITH NO SOLUTION. THE DEALER HAS PERFORMED ALL RECALLS AND SOFTWARE UPDATES, BUT THESE HAVE NOT SOLVED THE PROBLEM. THE DEALER HAS STATED THAT THEY CANNOT REPLICATE THE PROBLEM, SO THEREFORE CANNOT FIX IT. CHRYSLER CUSTOMER CARE WAS CONTACTED AND A CASE MANAGER WAS ASSIGNED TO THE CASE. THE CASE MANAGER INSTRUCTED THE DEALERSHIP TO DRIVE THE CAR, WHICH THEY HAD DONE BEFORE, TO TRY TO REPLICATE THE PROBLEM. THEY WERE UNABLE TO DO SO AND THE CASE MANAGER HAS STATED THAT THERE IS NOTHING THAT CAN BE DONE IF THE PROBLEM CANNOT BE REPLICATED. WHEN ASKED WHAT TO DO IN THE EVENT THE VEHICLE CAUSES AN ACCIDENT, THE CASE MANAGER STATED TO CONTACT HIM AT THAT POINT AND HE WILL TAKE THE CASE "TO THE NEXT LEVEL". IN SHORT, THE CAR MUST BE INVOLVED IN AN ACCIDENT BEFORE CHRYSLER IS WILLING TO DO ANYTHING. AT THIS POINT, WE ARE NOT COMFORTABLE DRIVING THIS CAR FOR WHICH WE ARE PAYING A LOT OF MONEY AND ARE NOT BEING OFFERED ANY SOLUTIONS. *TR

ELECTRICAL SHORT IN PASSENGER SIDE SUN VISOR CAUGHT THE INTERIOR OF THE VEHICLE ON FIRE WHILE PARKED IN OUR GARAGE. WE HAD NOTICED A BURNING SMELL A WEEK EARLIER AND MY WIFE HAD SEEN SMOKE IN THE PASSENGER CABIN. WE IMMEDIATELY TOOK IT TO THE DEALER AND THEY KEPT IT FOUR DAYS BEFORE RETURNING IT TO US, BLAMING A RODENT NEST IN THE VENTILATION FAN. THREE DAYS LATER IT CAUGHT FIRE.

NHTSA CAMPAIGN NUMBER: 14V634000 / CHRYSLER RECALL P60 ALREADY EXISTS BUT THAT IS FOR 160 AMP MINE IS 180 AMP, I THINK THAT IS THE ONLY DIFFERENCE. MY JEEP DIED AND WOULD NOT START UP AGAIN. ALL POWER WAS LOST 100%, LUCKILY MY FAMILY AND I WERE STOPPED AT A GAS STATION GETTING SODAS. IT SOUNDS EXACTLY LIKE THE SAME ISSUE OF THE RECALL THAT IS ALREADY OUT BUT ALSO EFFECTS MY JEEP WITH THE 180 AMP ALTERNATOR. ACCORDING TO CHRYSLER THAT IS THE ONLY DIFFERENCE IN THE TWO MODELS. MINE IS A 2012 JEEP GRAND CHEROKEE WITH A 3.6L V6

THE SAME EXACT THING AS RECALL P60 EXCEPT MY MODEL SUPPOSEDLY HAS A 180AMP ALTERNATOR. I CAN'T BE FOR SURE SINCE THE TAG WAS ALMOST COMPLETELY MELTED WHEN THE ALTERNATOR WAS REMOVED. PULLING INTO A PARKING LOT THE ELECTRICAL SYSTEM JUST STARTED FLASHING AND GOING HAYWIRE. THE VEHICLE QUIT WORKING. WHEN I POPPED THE HOOD, THE ALTERNATOR WAS SO HOT IT WAS ALMOST GLOWING.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE ELECTRONIC THROTTLE CONTROL INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT HAD NOT DRIVEN THE VEHICLE SINCE THE REPAIR. THE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL FOR THE IGNITION SWITCH TWO YEARS AGO, BUT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVE A 2012 JEEP GRAND CHEROKEE LIMITED, 5.7L ENGINE. PURCHASED THE VEHICLE USED. AT APPROXIMATELY 60,000 MILES (2015) THE JEEP BEGIN TO RANDOMLY STALL WHILE DRIVING. IT ALWAYS HAPPENED WITHIN 10 MINUTES OF LEAVING MY HOUSE. FUEL LEVELS GOOD, DIDN'T MATTER IF TURNING LEFT OR RIGHT. VEHICLE STALLED, CAUSING STEERING TO LOCK. ALMOST IN 3 ACCIDENTS. ONLY REMEDY WAS TO PUT IT IN PARK, JEEP WOULD START RIGHT BACK UP. THIS HAPPENED IN JUNE, AUGUST AND OCTOBER. AFTER OCTOBER STALL, I TOOK TO THE JEEP DEALERSHIP. THE DEALERSHIP COULDN'T FIND ANYTHING UNUSUAL, AND REPLACED THE BATTERY. THE TRAILER TAILLIGHTS WERE NOT WORKING AND THEY RECOMMEND REPLACE TIPM. THINGS WERE FINE UNTIL SEPTEMBER 2016. ON SEPT 2 JEEP STALLS TURNING RIGHT, FULL TANK OF GAS. ON SEPT 6 - STALLS SLIGHTLY TURNING INTO SUICIDE LANE. BACK TO DEALERSHIP. DEALERSHIP HAS IT FROM 9/7-9-9. CAN'T REPLICATE IT, AND NO ERRORS COME UP. THEY DO REPLACE RECALL SUN VISORS. SEPT 18 - STALLS GOING STRAIGHT ON ROAD. AGAIN, THIS IS IN THE MORNING, AND WITHIN 10 MINUTES OF LEAVING MY HOUSE. SATURDAY OCT 14. JEEP STALLS AGAIN AROUND NOON TIME. HADN'T DRIVEN IT SINCE FRIDAY 1PM, THE DAY BEFORE. FULL TANK OF GAS. DIED WHILE SLOWING DOWN TOWARDS A RED LIGHT, GOING STRAIGHT. ALMOST REAR ENDED AS A RESULT. THE DEALERSHIP CANT DIAGNOSE ONE THING THAT HAPPENS RANDOMLY. THERE IS A PLETHORA OF COMPLAINTS ONLINE REGARDING THE TIPM AND ALTERNATOR IN THIS JEEP. MY VIN ISN'T COVERED BY THE RECALLS, BUT IT SOUNDS LIKE A TIPM WOULD REMEDY THE SI

TL-

I DROVE MY CAR NOT EVEN THREE HOUSES AWAY FROM MY RESIDENCE AND HAD TO STOP AT A STOP SIGN. GOING ROUGHLY 10-15 MILES AND I COULD NOT STOP MY CAR. MY BRAKES WERE HARD AND NOTHING HAPPENED. MY CAR MISSED AN INCOMING CAR AND I SWERVED ONTO A CURB TO STOP MY CAR. MY BRAKES WERE COMPLETELY OUT! MY CAR HAD TO GET TOWED TO THE DEALERSHIP AND COME TO FIND OUT IT WAS A RECALLED PART ON THE CAR THAT MADE THE BRAKES NOT WORK- BRAKE BOOSTER. DEALERSHIP SAID T WOULD BE REPLACED. THEY CALLED NEXT DAY TO TELL US IT WOULD NOT BE REPLACED DUE TO AN EXPIRED WARRANTY. AND TO CALL CHRYSLER 800 HOTLINE. IT GOT US NOWHERE. THE REP REFUSED TO PUT A MANAGER IN THE PHONE INDICATING THEY WILL CALL ME BACK AFTER THEIR 1 DAY POLICY. AND THAT MY CAR WAS ALREADY FIXED AND THAT I SHOULD PAY FOR IT AND THEY MIGHT REIMBURSE ME FOR IT IN 3-5 BUSINESS DAYS. CHRYSLER IS REFUSING TO PAY FOR THAT RECALLED PART.

WHILE DRIVING A WHINING NOISE STARTED. THEN BATTERY LIGHT CAME ON. SYSTEM STARTED IT INDICATE SYSTEM SHUTTING DOWN. DROVE STRAIGHT TO DEALER AND WAS INFORMED THE ALTERNATOR WAS BURNT OUT AND THE BATTERY SHOT. I COMPLAINED TO FCA. THEIR ESPONSE THERE IS A RECALL ON 160 AMP ALTERNATORS BUT IT .DOES NOT APPLY TO MY VEHICLE BECAUSE IT HAS A 180 AMP ALTERNATOR.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000(ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING, THE 180 AMP ALTERNATOR FAILED AND CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DETERMINED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

2012 JEEP GRAND CHEROKEE STOPPED IN THE MIDDLE OF THE ROAD WITH THE ENGINE LOSING POWER, WARNING LIGHTS FLASHING WITH THE SMELL OF HOT OR BURNING ELECTRICAL WIRING ENTERING THE CABIN. I WAS LUCKY I WAS ON A CITY STREET GOING ABOUT 30MPH, AND NOT ON THE INTERSTATE MOVING AT A FASTER PACE. I HAD THE CAR TOWED TO THE DEALERSHIP AND WAS TOLD THE NEXT DAY THAT THE ALTERNATOR NEEDED TO BE REPLACED, AT A COST OF OVER $1,000. I WAS TOLD IT WAS A DIFFICULT JOB TO REPLACE THE ALTERNATOR. BASED ON YOUTUBE VIDEOS, IT SHOULD NOT HAVE TAKEN MORE THAN AROUND 30-40 MINUTES. THE ALTERNATOR WAS AVAILABLE FOR $405-$450 FROM NUMEROUS MOPAR OEMS ONLINE. THE DEALERSHIP CHARGED ME OVER $730 AND LABOR OF OVER $250 FOR A TOTAL OF OVER $1,000. THE RECALL WAS FOR THE 160AMP, FOR THE SAME EXACT STATED SITUATION THAT I HAD WITH THE 180AMP, SO IT WAS NOT COVERED. THIS IS A SAFETY HAZARD THAT SHOULD HAVE BEEN INCLUDED IN THE RECALL. THE CHRYSLER/JEEP DEALERSHIP SEEMS TO USING THIS AS AN OPPORTUNITY TO GOUGE THE PUBLIC.

SINCE PURCHASING MY 2012 JEEP GC, LUGNUTS HAVE BECOME LOOSE AND AT TIMES FALL OFF THE STUD WHILE DRIVING. REGARDLESS OF HOW WELL, OR HOW MANY TIMES THE LUG NUTS ARE TORCHED DOWN, THEY BECOME LOOSE AND FALL OFF. I HAVE REPLACED OVER 5 WHEEL STUDS BECAUSE THEY BREAK OFF UNDER PRESSURE AND TWICE AS MANY LUG NUTS AT $12 A PIECE. EACH REPAIR HAS COST ME OVER $150 A VISIT FOR STUD REPAIR. WHILE MOVING FROM MINNESOTA TO CALIFORNIA, MY LUG NUTS BECAME SO LOOSE ON MY WHEEL THE WHEEL ALMOST FELL OFF GOING 80 MPH. THIS IS A SERIOUS AND DANGEROUS PROBLEM. MY VEHICLE HAS LESS THAN 85,000 MILES ON IT.

BATTERY DIED AND DEALER REPLACED BATTERY AND PERFORMED RECALL REPAIR FOR SUN VISOR WIRING. WITHIN FIRST 20 MILES, WHILE IN MOTION ON ATLANTA RD. IN SMYRNA, GEORGIA, CABIN FILLED WITH SMOKE FROM ELECTRICAL FIRE BENEATH FRONT PASSENGER SEAT, WHICH IS WHERE BATTERY IS LOCATED.

TL* THE CONTACT OWNED A 2012 JEEP GRAND CHEROKEE. AFTER THE VEHICLE WAS STARTED, SMOKE EMITTED ACROSS THE TOP OF THE INTERIOR WINDSHIELD. THE VEHICLE CAUGHT FIRE AND THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.

YET ANOTHER DEFECTIVE ALTERNATOR. WAS DRIVING ON CITY ROAD AND COULD SMELL SOMETHING BURNING IN ENGINE. PULLED OVER AND THOUGHT MY CAR WAS ON FIRE FROM THE AMOUNT OF SMOKE COMING FROM THE ENGINE. ALTERNATOR LOCKED UP. COULDN'T START VEHICLE AFTER I STOPPED.

SUN VISOR RECALL, HAVE TURNED IN 2 RECALLS ALLREADY TO THE TOMAH WI DEALER, BUT NO CALL TO COME IN AND GET IT FIXED.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

I AM LOSING POWER STEERING FLUID ON MY 2012 JEEP GRAND CHEROKEE - THERE IS A LEAK SOMEWHERE IN THE STEERING. I HAVE ONLY 40,K MILES ON THIS VEHICLE. THERE HAVE BEEN MANY COMPLAINTS ON THIS AND IS OBVIOUSLY A DEFECT IN THE STEERING SYSTEM - CHRYSLER SHOULD RECALL AND REPAIR THIS PROBLEM.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE BATTERY WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS NOT ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

IT'S BEEN SEVERAL MONTHS SINCE I'VE REQUESTED MY LOCAL JEEP DEALER TO INSTALL THE VISOR RECALL UPGRADE . HE HAS THE REPLACEMENT PARTS BUT KEEPS OUTING ME OFF SAYING HE NEEDS A SPECIAL TOOL OR PART TO COMPLETE THIS SERVICE ! SOUNDS LIKE VS TO ME. THIS IS ABOUT SAFETY ! WHAT IS GOING ON ?

ANOTHER 2012 JEEP GC OWNER WITH THE 180AMP ALTERNATOR FAILING HERE. IT FAILED JUST LIKE MANY OTHER 160AMP AND MANY MANY 180AMP JEEP GC'S. IF THE 160AMP WAS RECALLED FOR SAFETY ISSUES THEN WHY IS THE 180AMP NOT BEING RECALLED. IS THERE A DEATH INDICATOR THAT WARRANTS A RECALL? CHRYSLER/JEEP NEED TO DO THE RIGHT THING AND RECALL THE 180AMP ELECTRICAL ISSUES AS WELL. MY JEEP FAILED ON I95 OUTSIDE OF DC AND I HAD TO PUSH IT OFF THE HIGHWAY DURING RUSH HOUR TRAFFIC. THIS IS A SAFETY HAZARD AND NEEDS TO BE DEALT WITH PLEASE!

CAR WAS MAKING HUMMING SOUND DURING A 3 MILE DRIVE TO WORK. LEAVING WORK THAT SAME EVENING, CAR HUMMED FOR A FEW MINUTES AND THE RED BATTERY LIGHT CAME ON. DROVE HOME THE 3 MILES AND MY HUSBAND COULD NOT GET ANY "CODES" TO COME UP ON THE READING DEVICE HE PLUGGED INTO THE CAR. NEXT MORNING DROVE 2 MILES AND THE LIGHT LIGHT CAME ON AGAIN, NO CODES AGAIN. TWO HOURS LATER DROVE 3 MILES TO HAIR SALON, LIGHT CAME ON AND WHEN I PARKED AND TURNED OFF MY CAR, STEAM/SMOKE STARTED COMING OUT THE FRONT OF THE HOOD. LUCKILY A PEP BOYS WAS IN SAME SHOPPING CENTER THEY CAME TO ASSIST ME. THEY TRIED TO START MY CAR TO DRIVE IT A FEW DOORS DOWN TO THEIR SHOP, CAR WAS COMPLETELY DEAD AND WOULD NOT TAKE A BATTERY CHARGE AFTER TRYING OVER AND OVER AGAIN FOR A FEW HOURS. FINALLY HAD A TOW TRUCK PICK IT UP TO MOVE A FEW DOORS DOWN TO PEP BOYS. THEY REPLACED ALTERNATOR AND BATTERY AND NOW THE LIGHT HAS COME BACK ON AGAIN, THE DAY AFTER PICKING IT BACK UP. FURTHER TESTS ARE NOT BEING DONE, BUT REPLACED THE ALTERNATOR AND BATTERY AT A COST OF $938.

WHILE DRIVING, BATTERY LIGHT CAME ON, MADE IT TO A SAFE PLACE. TURNED OFF CAR NOTICED SMOKE COMING FROM UNDER HOOD. WHEN I OPENED HOOD I COULD SEE SMOKE AND SMELL ELECTRICAL BURN AT THE ALTERNATOR. AFTER TIME PASSED, I TRIED TO CRANK CAR, MADE A TERRIBLE NOISE AND ALTERNATOR SMOKED AGAIN. HAD TOWED TO LOCAL DEALER. APPARENTLY A RECALL WAS SENT OUT ON THIS, WHEN CAR WAS IN FOR SERVICE REPAIR WAS NOT DONE? WAITING TO HEAR FROM DEALER.

ALTERNATOR SUDDENLY FAILED WHILE I WAS DRIVING DOWN BUSY INTERSTATE. LUCKILY I WAS ABLE TO GET TO SIDE OF ROAD WITHOUT INCIDENT. I SEE THERE IS A RECALL ON LIKE YEAR/MODELS FOR THIS VERY THING, HOWEVER MY VIN IS NOT INCLUDED IN THIS RECALL, SO I AM HAVING TO PAY OUT OF POCKET FOR TOW, ALTERNATOR AND LABOR....AND POSSIBLE NEW BATTERY AND OTHER ELECTRICAL THINGS, BECAUSE ALTERNATOR GOT HOT AND BURNED CAUSING COMPLETE ELECTRICAL SHUTDOWN OF VEHICLE, SO WE ARE STILL UNAWARE OF COMPLETE DAMAGE DONE.

BATTERY LIGHT CAME ON WHILE DRIVING, STARTED LOSING POWER, VEHICLE STARTED WHINING. TURNED VEHICLE OFF WHEN I REACHED SAFE PLACE. MECHANIC RESTARTED VEHICLE AND AN AWFUL GRINDING AND SCREECHING CAME FROM UNDER HOOD AND SMOKE CAME POURING OUT FOR ABOUT 15 MINUTES. ALTERNATOR BURNT UP, BLEW OUT BATTERY, AND STILL WAITING TO FIGURE OUT WHAT THE LAST ISSUE IS PREVENTING IT FROM BEING COMPLETELY FIXED. JEEP SENT INVESTIGATOR OUT TO VIEW ISSUES, AND THEN SENT ME A LETTER SAYING SORRY THIS HAPPENED BUT NOT OUR PROBLEM. BEEN WITHOUT VEHICLE NOW FOR OVER 3 WEEKS.

IN 3/16 THE VEHICLE EXPERIENCED AN ALTERNATOR FAILURE WHICH WAS REPAIRED AT A COST OF OVER $1,000. TODAY, 9/13/16, THE SAME FAILURE HAS TAKEN PLACE. I DECIDED TO GOOGLE THE ISSUE AND FOUND THAT RECALL 14V63400 (P60 FOR CHRYSLER) IS AN EXACT MATCH FOR THE VEHICLE DESCRIPTION AND THE PROBLEM. I CONTACTED CHRYSLER WAS TOLD THAT IT DOES NOT APPLY TO MY VIN!! VERY DISAPPOINTING AND UNCONSCIONABLE!

AIRBAG WARNING LIGHT COMES ON INTERMITTENTLY. IT WAS ON WHEN I WAS AT THE DEALER SO THE SERVICE CONSULTANT COULD CHECK THE CODES. HE SUGGESTED THERE IS SOMETHING WRONG INSIDE THE FRONT PASSENGER DOOR. I HAVE SCHEDULED AN APPOINTMENT TO HAVE HIM TAKE THE DOOR APART AND INVESTIGATE FURTHER.

MY 180 AMP ALTERNATOR BURNT OUT AND IN THE PROCESS BURNED THE COMPUTER AND OTHER PARTS BECAUSE OF THE WAY IT FRIED. WHEN I HEARD OTHERS HAD THE SAME ISSUE I WAS SHOCKED TO HEAR IT WAS NOT A RECALL YET. THEN EVEN MORE SHOCKED TO HEAR THERE IS A RECALL BUT ONLY FOR THE 160 AMP ALTERNATOR AND DOES NOT COVER THE 180 AMP MODEL. REALLY???? JEEP SHOULD TAKE MORE RESPONSIBILITY FOR THE ISSUE AND REPLACE ALL OF THE ALTERNATORS. THIS COULD HAVE BEEN A DANGEROUS ISSUE IF IT FRIED WHEN I WAS DRIVING ON THE FREEWAY AND LOST POWER THE WAY I DID. MY CAR JUST COMPLETELY DIED WITH ALL OF THE POWER GOING OUT AND MY FAMILY COULD HAVE BEEN HURT. JEEP CHRYSLER ' YOU SHOULD RECALL ALSO RECALL THE 180 AMP ALTERNATORS AND REPLACE THEM PROACTIVELY BEFORE SOMEONE IS SERIOUSLY INJURED OR WORSE!

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKES FAILED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

ALTERNATOR BURNS OUT AND FAILS SUDDENLY WHILE DRIVING. THERE ARE KNOWN PROBLEMS WITH SIMILAR PARTS ON JEEP VEHICLES. THE MANUFACTURER IS AWARE. I SUBMITTED A CLAIM TO FIAT JEEP AND THEY REFUSED TO REIMBURSE ME, FOR NOW.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. UPON STARTING THE VEHICLE AND DRIVING FOR APPROXIMATELY FOUR MINUTES, THE CONTACT NOTICED SMOKE AND FLAMES COMING FROM THE CENTER CONSOLE WHERE THE SUN ROOF CONTROLS WERE LOCATED. THE VEHICLE WAS DRIVEN TO THE LOCAL FIRE DEPARTMENT WHERE THE FIRE WAS EXTINGUISHED. A FIRE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THEN TO THE DEALER WHERE IT WAS AWAITING REPAIRS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING), BUT THE REMEDY WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. ..UPDATED 10/28/16 *BF UPDATED 10/31/16.*JB

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. SHORTLY AFTER THE VEHICLE RECEIVED A BRAKE BOOSTER REPAIR, THE CONTACT EXPERIENCED BRAKE FAILURE. WHILE PULLING INTO THE DRIVEWAY AND ATTEMPTING TO APPLY THE BRAKES, THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO TURN OFF THE VEHICLE TO PREVENT THE VEHICLE FROM MOVING ANY FURTHER. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

2012 JEEP GRAND CHEROKEE BATTERY LIGHT CAME ON WHILE DRIVING. I IMMEDIATELY PULLED INTO AN ADVANCE AUTO PARTS THINKING IT WAS JUST A BATTERY ISSUE. THEY TURNED THE CAR OFF, HOOKED UP THE COMPUTER AND RESTARTED THE CAR. WHEN CAR WAS RESTARTED, IT MADE HORRIBLE SCREECHING NOISES UNDER THE HOOD. THEY SHUT THE CAR OFF, GOT THE COMPUTER READING, AND THEN SMOKE CAME POURING OUT FROM UNDER THE HOOD.. LOST ALL POWER EXCEPT WINDSHIELD WIPERS AUTOMATICALLY CAME ON. IT SMOKED FOR ABOUT 15 MINUTES. HAD CAR TOWED TO MY MECHANIC. THE ALTERNATOR SPIKED SUCH HIGH VOLTAGE THAT IT BURNT UP THE ALTERNATOR, BURNED THE METAL ID TAG ON THE ALTERNATOR BEYOND RECOGNITION AND BURNED UP MY BATTERY SO BAD THAT THE BATTERY WARPED. CHRYSLER INFORMED ME THAT MY ALTERNATOR WAS A 180 AMP, BUT WE CAN'T READ THE BURNT UP TAG ON THE ALTERNATOR SO I'M NOT EXACTY SURE WHAT AMP IT IS. I WAS TOLD MY 3 DIFFERENT MECHANICS THAT WE ARE LUCKY MY CAR DIDN'T CATCH ON FIRE.

THE ALTERNATOR ON MY 2012 JEEP GRAND CHEROKEE SUDDENLY FAILED WITHOUT ANY WARNING CAUSING THE VEHICLE TO STALL WHILE DRIVING, BURNING ODOR ENTERED THE INTERIOR OF VEHICLE, ALTERNATOR WAS SMOKING. ON 8/13/16 I WAS DRIVING THE VEHICLE THERE WAS A SUDDEN BURNING ODOR THAT ENTERED THE VEHICLE ALONG WITH SLIGHTLY INCREASED BELT DRIVEN WHINE NOISE. WITHIN A COUPLE OF MINUTES THE BATTERY WARNING LIGHT CAME ON IMMEDIATELY FOLLOWED BY THE VEHICLE ENGINE STALLING. I WAS ABLE TO PULL OVER, OPENED THE HOOD, BURNING ODOR AND SMOKE ARISING FROM ALTERNATOR. I WAS ABLE TO GET CAR TO START UP AGAIN AFTER 15 MINUTES AND DRIVE LESS THAN A MILE TO MY HOUSE. CONTINUED BURNING ODOR AND ALTERNATOR WHINE NOISE. CONTACTED CHRYSLER/JEEP CUSTOMER SERVICE SPOKE TO REPRESENTATIVE AND REPORTED PROBLEM. I WAS INFORMED THAT MY VEHICLE HAD THE 180 AMP ALTERNATOR. THE 160 AMP ALTERNATOR FOR THE MODEL AND YEAR OF MY VEHICLE WAS RECALLED UNDER P60 RECALL. I WAS INFORMED BY REP THAT BECAUSE MY ALTERNATOR WAS 180 IT WAS NOT PART OF RECALL. DID SOME RESEARCH AND FOUND OUT THAT THE FAILURE OF MY 180AMP ALTERNATOR WAS EXACTLY THE SAME REASON WHY THE 160AMP WAS RECALLED EARLIER FOR MODEL AND YEAR OF MY VEHICLE. GOT THE VEHICLE TOWED TO JEEP DEALERSHIP WHO CONFIRMED ALTERNATOR FAILED. SPOKE AGAIN TO JEEP CUSTOMER SERVICE WHO STATES THE ALTERNATOR FOR MY VEHICLE WAS NOT PART OF RECALL CASE#29914869. NO FURTHER ASSISTANCE WAS PROVIDED BY THE MANUFACTURER. THE SUDDEN FAILURE OF THE ALTERNATOR ON THIS MODEL AND YEAR HAVE

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT PROVIDED. UPDATED 10/04/16*LJ

THE CHECK ENGINE LIGHT CAME ON AND I HAD A DIAGNOSTIC TEST THAT SHOWED CAR WAS FINE AND ALL I NEEDED WAS MORE COOLANT. AFTER CAR WAS TOPPED OFF WITH MORE COOLANT THE CHECK ENGINE LIGHT REMAINED ON. NEXT THE BATTERY LIGHT CAME ON AND THE BATTERY WAS TESTED AND DEEMED IN GOOD CONDITION .. THEN THE CAR STALLED AND WOULD NOT TURN ON UNTIL IT RECEIVED A BATTERY JUMP .. IT THEN TURN ON AND COMPLETELY OFF AND WOULD NOT RESTART. THE ALTERNATOR HAS BEEN DEEMED THE PROBLEM AND I AM REQUESTING MY CAR BE FIXED UNDER THE 2012 JEEP GRAND CHEROKEE ALTERNATOR RECALL

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY AND ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. THE VIN WAS NOT PROVIDED.

FOR THE LAST 30,000 MILES THE CAR STALLS WHILE DRIVING; MOSTLY WHEN SLOWING DOWN TO MAKE A RIGHT TURN. I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AND THEY CAN'T FIND ANYTHING WRONG. THE CAR IS NOW DOING IT MORE OFTEN AND I AM CONCERNED THAT I CAN GET IN A CAR ACCIDENT. THIS WEEK STOPPED ON MONDAY AUGUST 15TH AND THURSDAY, AUGUST 18TH BOTH TIMES DURING A RIGHT TURN; THE FIRST IN THE AFTERNOON TURNING ON CITY STREET AND TODAY TURNING FROM THE HIGHWAY, FROM A SPEED OF 55MPH TO 25MPH. THE CAR HAS 58,000 MILES AND I DON'T FEEL SAFE DRIVING IT. EVERY TIME I SLOW DOWN FOR A TURN, I AM CONCERNED THAT THE CAR MAY STOP. THE DEALER HAS HAD THE CAR FOR OVER A WEEK TWICE AND THEY CAN'T FIND THE PROBLEM. WHAT SHOULD I DO NEXT?