SEVERAL HOURS AFTER PARKING THE VEHICLE I NOTICED A SOUND LIKE A SMALL MOTOR OR FAN COMING FROM UNDER THE VEHICLE. I TRIED EVERYTHING TO GET IT TO STOP THEN LOOKED AT THE FUSES LIST AND SINCE THE NOISE WAS COMING FROM NEAR THE FUEL PUMP I TOUCHED THE FUEL PUMP FUSE. THE SOUND STOPPED EVEN THOUGH I HAD NOT REMOVED THE FUSE. THE VEHICLE WAS NOT ABLE TO START AFTER THAT. THE DEALER HAS TOLD ME THAT JEEP HAS A PROBLEM WITH THEIR "TOTALLY INTEGRATED POWER MODULE" JEEP'S CASE NUMBER [XXX] AND THAT THEY HAVE PRODUCED A WORK AROUND ELECTRONIC PATCH TO BY PASS THE INTEGRATED POWER MODULE! I BELIEVE THIS IS VERY DANGEROUS BECAUSE A BY PASS TO A HOT WIRED FUEL PUMP IS A FORMULA FOR A DISASTER. THERE MAY BE SOFTWARE THAT IS SUPPOSED TO CUT OFF FUEL IN AN ACCIDENT ETC IN THE COMPUTER MODULE? SINCE THE PROBLEM RESULTS IN THE FUEL PUMP CONTINUOUSLY RUNNING MANY THINGS COULD GO WRONG. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
2011 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
THE TIPM (TOTALLY INTEGRATED POWER MODULE) IS ON BACK ORDER AND NOW CHRYSLER IS SAYING ITS BACKORDERED TO JANUARY 14, 2014. *TR
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT ATTEMPTED TO START THE VEHICLE SEVERAL TIMES BEFORE IT FINALLY DID SO. THE CONTACT ALSO MENTIONED THAT THE BATTERY WAS BEING DRAINED SO THE FUEL PUMP FUSE HAD TO BE DISCONNECTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE PASSIVE ENTRY MODULE NEEDED TO BE FLASHED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE TOTAL INTEGRATED PROGRAMMING MODULE NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
THE JEEP HAS A FAULTY TIPM WHICH CONTROLS THE WHOLE CAR. IT WOULD NOT START JUST TURNS OVER. I HAD IT TOWED IN FOR REPAIR AND THEY TOLD ME IT WAS SOMETHING OTHER THAN THE TIPM. AND THAT THEY HAD FIXED IT. IT HAS HAPPENED MANY TIMES SINCE AND THEY KEEP SAYING THEY FIXED IT OR THAT THEY CANT FIND ANYTHING WRONG BECAUSE IT WORKS WHEN ITS AT THE SHOP. NOW I HAVE IT IN FOR THE SAME PROBLEM AND THEY ADMIT ITS THE TIPM. THE CAR IS NO LONGER UNDER WARRANTY AND I HAVE TO PAY FOR IT. THE PROBLEM IS THEIR ARE NO REPLACEMENT TIPMS BECAUSE THE HOLE NATION IS HAVING THIS PROBLEM AND THEY DON'T KNOW HOW TO CORRECT THE TIPMS. THEY HAVE TOLD ME THEY DON'T KNOW WHEN THEY WILL BE ABLE TO MAKE NEW TIPMS THAT WORK PROPERLY. SOME PEOPLE HAVE HAD THEIR JEEPS TURN OFF WHILE DRIVING, OTHERS HAVE HAD IT TURN ON WHILE IT SITS IN THE GARAGE. THIS IS SO DANGEROUS SOMETHING HAS TO BE DONE. PLEASE HELP US. *TR
THE VEHICLE HAD BEEN EXPERIENCING INTERMITTENT PROBLEMS WITH FAILING TO START FOR APPROXIMATELY TWO WEEKS PRIOR TO THE VEHICLE STALLING WHILE IN MOTION WHILE WE WERE TAKING IT IN TO BE FIXED. THE TIPM WAS DIAGNOSED TO BE FAULTY AND NEEDED TO BE REPLACED FOR A PRICE OF MORE THAN $1000. THE VEHICLE IS OUT OF WARRANTY, BUT THIS PART IS ONLY AVAILABLE FROM A DEALERSHIP AND NEEDS PROGRAMMING TO FUNCTION PROPERLY. THE CONSEQUENCES COULD BE SEVERE IF THE VEHICLE DIES AT THE WRONG TIME. *TR
DROVE VEHICLE ON THE BEACH CAPE HATTERAS NC. FROM RAMP 44 TO CAPE POINT ABOUT 1 1/2 MILE.VEHICLE GOT STUCK I BACKED UP AND PULLED FORWARD 2 TIMES VERY GENTLY. ON THE THIRD TRY SOMEONE YELLED YOU ARE ON FIRE. THE TRANSMISSION HAD OVERHEATED AN SET THE VEHICLE ON FIRE. CHRYSLER SAYS I ABUSED THE VEHICLE. I HAVE DRIVEN ON THIS BEACH 40 YEARS WITH VARIOUS VEHICLES. NEVER HAD A PROBLEM. THIS JEEP IS 4 WHEEL DRIVE WITH A SAND MODE. IF THESE VEHICLES CAN HEAT UP THIS QUICK WITH NO WARNING THEY ARE A SAFETY PROBLEM. *TR
VEHICLE CRANKING LONG BEFORE STARTING, DEALER DIAGNOSTIC WAS TIPM, JEEP WAS CONTACTED THEY AGREED THEY HAS ISSUES WITH PART MENTIONED AND AGREED IN PROVIDE PART W/$100 DEDUCTIBLE, I STILL PAID FOR THE CRANKING SENSOR AND LABOR, NEW TIPM CREATED MORE ELECTRICAL PROBLEMS. WHEN TURNING SIGNAL WAS ACTIVATED FOG LIGHTS WERE BLINKING BUT NOT THE TURNING LIGHTS, TAKEN BACK TO DEALER THEY TEMPORARY FIX THE PROBLEM UNTIL JEEP RELEASES THE NEW UPDATE IN AT LEAST 2 MONTHS, AFTER THEY FIXED THE TURNING LIGHTS ANOTHER ISSUED RESULTED, NOW THE STOP TAIL BRAKE LIGHTS DON'T TURN ON IF IGNITION SWITCH IS NOT IN ON POSITION AND SOMETIMES EVEN WITH THE ENGINE RUNNING , OR IF ENGINE IS NOT RUNNING. THIS ISSUE CONCERNS ME A LOT, SINCE THIS IS VERY CRITICAL IF DRIVING ON HIGHWAY AND ENGINE STOP WORKING HOW I WILL LET THE VEHICLES BEHIND ME THAT I HAVE AN EMERGENCY AND I'M STEPPING ON THE BRAKES,LIGHTS WILL NOT TURN ON. ARE YOU PEOPLE FROM NHTSA WAITING UNTIL FATALITIES HAPPEN TO FORCE JEEP TO MAKE A RECALL AND FIX THE PROBLEMS.? THERE ARE THOUSANDS OF VEHICLES WITH FAILURES RELATED TO THIS TIPM , PLEASE PREVENT PEOPLE DIE IN CRASHES FOR THIS ISSUE AND DO SOMETHING ABOUT IT. NOW MY CAR IS IN THE DEALER AGAIN BECAUSE THEY CAN PROPERLY FIX IT, AND ALL RELATED TO THIS NEW TIPM. THESE CORPORATION WAS ALREADY BAILOUT WITH OUR TAX MONEY, NOW THEY ARE PASSING THE COST OF REPAIRS TO PEOPLE WHO PURCHASED A DEFECTIVE PRODUCT, IT IS VERY SUSPICIOUS THAT ALL OF THE TIPM WENT BAD, BETWEEN 50,000 AND 60,000 MILE
MY VEHICLE WAS HARD CRANKING IN THE MORNING. AFTER REPLACING THE BATTERY, BEING STRANDED NUMEROUS TIMES, AND TAKING TO MULTIPLE MECHANICS INCLUDING THE DEALER THE ISSUE WAS A MALFUNCTION OF THE TOTALLY INTEGRATED POWER MODULE (TIPM). THIS PARTICULAR PIECE IS ON NATIONAL BACK ORDER. THERE IS A SHORTAGE OF OVER 25,000 IN THE NATION ACCORDING TO THE LOCAL JEEP DEALER PARTS DEPARTMENT. JEEP IS DOING NOTHING ABOUT IT. I AM PRETTY SURE I AM NOT THE ONLY PERSON THAT HAS MADE THIS COMPLAINT. *TR
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THE TOTALLY INTEGRATED PROGRAMMING MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 62,000.
VEHICLE WILL NOT START USING KEY FOB OR PUSH BUTTON START. VEHICLE CRANKS FOR 5 TO 10 SECONDS AND THEN SHUTS DOWN. DEALERSHIP DIAGNOSED PROBLEM AS A BAD TIPM (TOTALLY INTEGRATED POWER MODULE), A COMMON PROBLEM NATIONWIDE. PARTS AND LABOR TO REPLACE THE TIPM IS $1200. CHRYSLER/JEEP AT 800-247-9753 STATED THEY WOULD NOT ASSIST. *TR
2011 JEEP CHEROKEE SHOWING SYMPTOMS OF SAME WIDE SPREAD PROBLEM WITH STARTING ISSUE. VEHICLE CRANKS OVER BUT DOES NOT START. MUST ATTEMPT NUMEROUS TIMES UNTIL STARTED. WHILE DRIVING, IF VEHICLE DIES ALL LOSS OF POWER STEERING AND BRAKES IS LOST AND IS A HUGE SAFETY CONCERN. MY VEHICLE HAS 40K+ MILES AND PROBLEM SEEMS TO BE PERVASIVE PROBLEM THROUGHOUT MODEL YEAR. *TR
MY 2011 GRAND CHEROKEE OVERLAND HAS AN INTERMITTENT STARTING PROBLEM. NOT ALWAYS, BUT A COUPLE OF TIMES A DAY, IT WILL NOT START THE FIRST TIME, IT CRANKS AND CRANKS BUT DOESN'T START, THIS LAST FOR 10 SECS APPROX THEN SHUTS OFF, THIS MIGHT LAST ANYWHERE FROM 1 TO 4 ATTEMPTS, THEN WILL START RIGHT UP. SOMETIMES IT WILL START AND THEN FADE OUT, LIKE OUT OF GAS. OVER THE WEEKEND THE TIME BETWEEN STARTS WAS MORE LENGTHY AND AT ONE POINT IT SHUT OFF AND DRIFTED INTO AN INTERSECTION. JEEP IS "LOOKING INTO THE SITUATION" WHICH ACCORDING TO THE INTERNET IS WIDESPREAD. I WAS TOLD A RECALL WILL NOT OCCUR SINCE ITS NOT A SAFETY ISSUE. I WAS STRANDED AT A REST STOP IN RURAL PENNSYLVANIA AT 11:30 PM OVER THE WEEKEND, I THINK THAT'S A SAFETY CONCERN. MY COSTS ASSOCIATED WITH THIS ISSUE WILL EXCEED $2000K AND DEALERSHIPS ARE ONLY ALOUD TO ORDER ONE PART A WEEK SINCE ITS ON NATIONAL BACK ORDER. ANY TIME A NEW VEHICLE THAT IS WELL MAINTAINED STRANDS YOU OR STALLS AND DRIFTS INTO AN INTERSECTION, ITS A CONCERN. THE ISSUE IS RANDOM AND CAN BE UNEXPECTED. PLEASE INVESTIGATE. *TR
MY VEHICLE IS HAVING TROUBLE STARTING AND MY FUEL PUMP CONTINUES TO PUMP AFTER THE VEHICLE IS OFF WHICH IS KILLING MY BATTERY. I'VE ONLY HAD THE CAR FOR A YEAR AND ITS ONLY TWO YEARS OLD. *TR
THE CAR HAS HAD INTERMITTENT LONG CRANKING TIME FOR ALMOST THE PAST YEAR AND RECENTLY THE FUEL PUMP WOULD KEEP RUNNING AFTER THE CAR WAS TURNED OFF .I WOULD REMOVE THE FUEL PUMP FUSE TO SAVE THE CARS BATTERY.I WAS TOLD THE PROBLEM WAS WITH THE TOTAL INTEGRATED POWER MODULE OR TIPM. *TR
WHILE DRIVING THE VEHICLE STOPPED DEAD. IT WOULD NOT RESTART. HAD IT TOWED TO LOCAL DEALER. THE TIPM (TOTAL INTEGRATED POWER MODULE) AND BOTH FUEL PUMPS WERE OUT! PART WAS BACK ORDERED FOR A MONTH. I WAS WITHOUT MY VEHICLE ALMOST 4 WEEKS. DROVE IT TWO DAYS ON A TRIP AND THE CONSTANT VELOCITY JOINT WENT OUT! *TR
DURING THE SUMMER I WAS HAVING TROUBLE STARTING MY JEEP. BY 8/26/2013 IT WOULD NOT START AT ALL. I SCHEDULED AN APPOINTMENT AT THE LOCAL JEEP DEALER TO FIX THE PROBLEM. I TOOK THE JEEP IN AT THE FIRST AVAILABLE TIME, 9/9/2013. WITHIN TWO DAYS THEY DIAGNOSED THE PROBLEM AS BEING THE TIPM UNIT. THEY TOLD ME THAT THE UNIT WAS NOT AVAILABLE AND COULD NOT GIVE ME A TIME WHEN THE UNIT WOULD BE AVAILABLE. THE SERVICE PERSON AT THE DEALERSHIP TOLD ME TO CONTACT JEEP DIRECTLY REGARDING THE PART. I WAS ALSO TOLD THAT THE REPAIR COST FOR THE TIPM UNIT WOULD COST ME $1,050. WHEN I CONTACTED A JEEP CUSTOMER SERVICE REPRESENTATIVE ON 9/13/2013 I WAS TOLD THE PART WAS ON EXTREME BACKORDER AND IT WOULD NOT BE A WARRANTY ITEM. THE DEFECTIVE PART CAME INTO THE DEALERSHIP ON APPROXIMATELY 10/18/2013. I WAS WITHOUT A RUNNING VEHICLE FOR 7 WEEKS. THE DEALERSHIP AND JEEP SAID THAT BECAUSE I WAS OUTSIDE MY WARRANTY ON MILEAGE ONLY THAT THEY WOULD NOT WARRANTY THE PART. THE WARRANTY FOR THE VEHICLE IS A 3 YEAR/36,000 MILE. THE MILEAGE ON THE VEHICLE IS 68,491. SO I AM OVER THE WARRANTY ON MILEAGE BUT UNDER THE WARRANTY FOR YEARS. IN TALKING WITH THE SERVICE REPS THEY TOLD ME THAT THIS PROBLEM HAS OCCURRED IN CARS WELL UNDER THE 36,000 MILE THRESHOLD AND THEY COVERED THE PART UNDER WARRANTY. THE PROBLEM WITH THE PART IS NOT A RESULT OF MILEAGE, BUT A RESULT OF POOR DESIGNED OR BAD MANUFACTURING AND SHOULD BE COVERED UNDER THE WARRANTY OF THE VEHICLE. *TR
AT FIRST WOULD NOT GET ANY RESPONSE WHEN THE START BUTTON WAS DEPRESSED, THIS WOULD HAPPEN MOSTLY IN THE MORNING AND FEW TIMES DURING THE DAY (CHANGES OUT THE BATTERIES IN THE HANDSETS TWICE AND OF COURSE BLAMED THE WIFE THAT IT WAS HER!!!). THIS PAST FEW WEEKS (SINCE SEPT.) THE ENGINE WILL CRANK FOR A FEW SECONDS BUT WILL NOT START, THIS IS MOSTLY IN THE MORNING BUT HAS HAPPENED TO MY WIFE DURING THE DAY. IT HAS NOW STARTED TO LEAVE HERE STRANDED AND ONCE 'DIE' ON HER ON THE HWY!!! I DROVE THE GC TO OUR DEALER ( HAD TO RENT A CAR TO GET BACK HOME) AND AFTER A $110 SERVICE CHARGE WAS 'INFORMED' THAT IT WOULD NEED TO HAVE THE TIPM REPLACED AT A COST OF OVER $1300. AND WOULD HAVE TO WAIT 6-8 WEEKS AS THE TIPM IS ON BACK ORDER NATION WIDE BECAUSE OF SO MANY FAILURES!!!!! THE TECHNICIAN STATED THEY HAVE 24 ON BACKORDER. AND IF I HAD AN ISSUE TO CALL CHRYSLER!!! THIS IS CLEARLY A WIDE SPREAD DEFECTIVE CRITICAL COMPONENT (TIPM) THAT CAN FAIL AT ANYTIME (MULTIPLE TIMES!!!) AND DANGEROUS IF IT FAILS ON THE ROAD. *TR
UPON ATTEMPTING TO START THE VEHICLE, IT WILL CRANK BUT NOT TURN OVER TO START. MANAGED TO START THE VEHICLE AND DROVE DIRECTLY TO THE DEALERSHIP. DIAGNOSED WITH A SHORTED OUT TIPM (TOTALLY INTEGRATED POWER MODULE). PART IS CURRENTLY ON BACK ORDER DUE TO THE HIGH DEMAND FROM CHRYSLER ON THIS PART. I HAVE RESEARCHED AND DETERMINED THAT THERE A HUNDREDS IF NOT THOUSANDS OF JEEP OWNERS WHO ARE EXPERIENCING THE SAME PROBLEM. SINCE MY CAR IS OUT OF WARRANTY DEALERSHIP TELLS ME THAT IT IS ON ME TO PAY FOR THE PARTS AND LABOR TO FIX. UNACCEPTABLE. WITH THIS BEING SUCH A WIDESPREAD PROBLEM A RECALL SHOULD BE ISSUED AND CONSUMERS NOT BE FORCED TO PAY FOR A PART THAT IS CLEARLY FAILING NATIONWIDE. ALSO, SERVICE MANAGER AT BENCHMARK JEEP IN BIRMINGHAM, AL USED AN ANALOGY OF THE PART BEING A LIGHT BULB AND THAT IF YOU TURN ON A LIGHT BULB 100 TIMES IT MIGHT NOT TURN ON THE 101ST. WAY TO STAND BY YOUR PRODUCT!!! SOMETHING AS IMPORTANT AS THE CPU THAT RUNS YOUR CAR SHOULD WORK ALL THE TIME EVERY TIME. ALSO USED AN ANALOGY OF MY HOME COMPUTER CRASHING. ONLY PROBLEM IS I USE APPLE. THEY MAKE AN EXCELLENT PRODUCT AND STAND BY IT!! NEVER BUYING A JEEP AGAIN.. *TR
BACK IN JUNE 2012 I BEGAN EXPERIENCING PROBLEMS WITH MY VEHICLE. THE VEHICLE WAS GIVING A HARD START AND STALLING WHILE DRIVING. THE VEHICLE HAS BEEN BACK AND FORTH TO THE DEALERSHIP FOR THESE PROBLEMS AND AS A RESULT THE HARD START IS THE ONLY THING THAT WAS FIXED. IN MAY 2013 THE DEALERSHIP INSTALLED A DEVICE CALLED THE STARMOBILE TO MONITOR THE VEHICLE TO SEE WHAT CAUSES THE VEHICLE TO SHUT DOWN. UPON TAKING IT OFF THEY TOLD ME THE DEVICE DID NOT READ HOWEVER, THE PROBLEM SEEMED TO BE FIXED. ABOUT 2 MONTHS LATER, IT CAME RIGHT BACK TO HAUNT ME THE VEHICLE BEGAN SHUTTING DOWN AGAIN. ON THE MORNING OF 10/21/13, THE VEHICLE SHUTDOWN AND CAUSE ME TO RUN IN THE BUSHES AS A RESULT. IF THIS WAS TO HAPPEN ON THE MAIN ROAD I WOULD END UP IN SOMEONE'S VEHICLE AND WOULD OF HAD TO PAY FOR REPAIRS FOR BOTH MY VEHICLE AND THE OTHER PERSON VEHICLE. HELP HELP HELP THAT'S ALL I AM ASKING FOR. *TR
APPARENTLY I AM ONE OF MANY WITH A 2011 JEEP GRAND CHEROKEE THAT WILL NOT START ON OCCASION. ALSO HAD ISSUES WITH KEY NOT LOCKING OR OPENING DOORS AND OTHER ODD ELECTRICAL ISSUES HAPPENING. FOR INSTANCE LAST NIGHT WHEN I PARKED THE CAR AND TURNED OFF THE ENGINE, I COULD HEAR SOMETHING CONTINUING TO RUN ON THE DRIVERS SIDE UNDER THE MIDDLE OF THE CAR, LIKE A FAN RUNNING ? IT RAN FOR ABOUT 1 HOUR, I STARTED AND STOPPED THE CAR A FEW TIMES, AND TURNED OFF ALL AIR/FAN ETC.,, IT FINALLY STOPPED ! I TOOK THE CAR TO THE DEALER THEY INDICATED THE UPDATES WERE NEEDED FOR THE PCM, TIPM AND WCM, THIS WAS DONE (FLASH UPDATED) COST ME $135 DEALER SAID TIPM WAS COVERED BUT NOT PCM OR WCM. HOWEVER THIS DID NOT CORRECT THE ISSUE, STILL HAVING PROBLEMS, TOOK BACK TO THE DEALER, LEFT ALL DAY, THEY NOW SAY TIPM NEEDS TO BE REPLACED. ONLY 37K MILES ON CAR, TWO YEARS OLD ! LOVE THIS JEEP - BUT WORRIED ! DEALER SAYS NEW TIPM WILL BE HERE IN 10 DAYS ? DEALER MANAGER HAS CONTACTED CHRYSLER AND THEY WILL "GOODWILL" THE TIPM - BECAUSE I AM ONLY 1K OVER WARRANTY, BUT I COVER $100 CHARGE FOR LABOR? I AM SCARED THE TIPM WILL NEVER COME ! MEANWHILE I AM STILL DRIVING THIS CAR, ITS MY ONLY VEHICLE, AND STILL MAKING PAYMENTS ON IT. FEEL LIKE I NEED TO TRADE IT IN BEFORE IT DIES !!! BUT I OWN TOO MUCH ! WORRIED THAT IT WILL GET WORSE AND WORRIED A NEW TIPM WILL NOT FIX THE PROBLEM ! HELP! *TR
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
THE T.I.P.M. (TOTALLY INTEGRATED POWER MODULE) ON MY JEEP GRAND CHEROKEE OVERLAND HAS MALFUNCTIONED. AFTER DOING SOME RESEARCH ONLINE THOUSANDS OF DODGE/CHRYSLER/JEEP CONSUMERS HAVE BEEN EXPERIENCING THE SAME PROBLEM WITH THE TIPM MODULE. THE PROBLEM SEEMS TO BE WITH ALL CHRYSLER BRAND SUV'S BUILT BETWEEN 2011 AND 2013. TO MAKE MATTERS WORSE THIS PARTICULAR PART IS NATIONALLY BACK ORDERED DUE TO THE LARGE VOLUME OF CONSUMERS EXPERIENCING THE SAME PROBLEM. DUE TO THE SHEAR AMOUNT OF CONSUMERS EXPERIENCING THIS PROBLEM AN INVESTIGATION BY THE NHTSA SHOULD BE LAUNCHED AND A MANUFACTURER RECALL SHOULD BE ISSUED TO PROTECT CONSUMERS FROM THE COSTS (AROUND $1200) ASSOCIATED WITH REPLACING THIS OBVIOUSLY FAULTY PART. *TR
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THE VEHICLE WOULD NOT START AND THE HORN WOULD NOT FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE TIPM MODULE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. .UPDATED 11-18-13 *BF
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED PROGRAMMING MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE PART WAS ON BACK ORDER. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 44,338. ...UPDATED 11-18-13 *BF THE CONSUMER STATED THE MANUFACTURER REFUSED ANY ASSISTANCE. UPDATED 11/25/2013 *JS
JEEP WOULD NOT START I THOUGHT IT WAS THE FUEL PUMP SO I TOOK IT TO A MECHANIC. THE DIAGNOSED IT AN ALSO THOUGHT IT WAS THE PUMP. THEY CHANGED IT OUT AND I STILL HAD THE SAME ISSUE. AFTER LOOKING AT IT AGAIN THE MECHANIC TOLD ME THAT HE HAD READ UP ON A PROBLEM SEVERAL JEEPS VEHICLES WERE HAVING AND IT WAS THE SAME PROBLEM AS MY JEEP. THEY CHANGED THE IGNITION MODULE AND IT WORKS GREAT NOW. IT TOOK ABOUT A WEEK AND HALF TO GET THE PART IN DUE TO THE FACT THAT MANY PEOPLE ARE HAVING THE SAME PROBLEM. I BELIEVE THAT JEEP SHOULD RECALL ALL THE VEHICLES THAT HAVE THIS MODULE BECAUSE IT SEEMS LIKE IT IS BECOMING A BIG ISSUE. *TR
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AS SOON AS THE ENGINE WAS STARTED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED WITHIN A FEW MINUTES AND RESUMED NORMALLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE BATTERY WAS REPLACED. THE FAILURE CONTINUED AFTER THE REPAIR WAS PERFORMED. THE VEHICLE WAS AKIN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN INFORMED THAT THE FAILURE WAS CONTRIBUTED TO AN ELECTRICAL ISSUE IN WHICH THE TIPA MODULE WOULD NEED TO BE REPLACED AND THE PART WAS ORDERED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 39,000. THE VIN WAS UNAVAILABLE. UPDATED 11/21/14*CN
CAR WILL CRANK BUT WILL NOT START. AFTER ABOUT 10-20 MINUTES CAR WILL START. REMOTE START IS MORE SUCCESSFUL THAN TURNING THE KEY. *TR
JEEP GRAND CHEROKEE STARTED HAVING A SLIGHT MISS IN EARLY JULY. THEN JEEP WOULD NOT START. WAITED 2 MINUTES THEN JEEP STARTED. HAD JEEP SERVICED INCLUDING NEW SPARK PLUGS FROM CHRYSLER. STILL HAD MISS AT IDLE. DROVE JEEP FROM NORTHERN CALIFORNIA TO SOUTHERN CALIFORNIA. STILL HAD MISS. SITTING IN HEAVY TRAFFIC JEEP STALLED AND CAUSED A TRAFFIC BACKUP. WAITED FOR A COUPLE OF MINUTES THEN JEEP STARTED.TOOK JEEP TO THE JEEP DEALER IN AUG. DEALER DID SOFTWARE UPGRADE. STILL HAD ROUGH IDLE AND HARD TO START. TOOK JEEP IN AGAIN. THEY SAID TO ORDER A TIPM. DEALER SAID IT WOULD BE AT LEAST SEVERAL WEEKS TO GET THE PART AND TO PARK THE JEEP DUE TO THE STALLING OUT SITUATION. WROTE AN EMAIL TO THE JEEP CEO. JEEP RESPONDED. THE TIPM WAS REPLACED IN EARLY SEPT. STALLING IS GONE BUT THE ROUGH IDLE IS NOW BACK. THIS ISSUES COULD BE VERY DANGEROUS. CONSIDERING HOW JEEPS ARE USED (OFF ROAD, LONG TRIPS) ONE COULD EASILY BE STRANDED OR WORSE. GIVEN THE NUMBER OF COMPLAINTS AND THE LONG PERIOD OF TIME TO GET A PART IT WOULD SEEM LIKE A RECALL IS IN ORDER. IT APPEARS THAT THE PART IS NO LONGER MANUFACTURED DUE TO A BANKRUPTCY OF THE OEM. THERE ARE THOUSANDS OF US HAVING THIS PROBLEM AND WE NEED HELP! *TR
TIPM- I WENT TO START MY JEEP THIS MORNING THAT FELT LIKE A WEAK START UP, IT THEN HICCUPED AND DIED. THINKING IT MAYBE JUST A ONE TIME INCIDENT, TRIED AGAIN, WITH THE RESULT OF THE STARTER JUST CRANKING FOR ABOUT 5-6 SECONDS. THIS REPEATED MULTIPLE MORE TIMES BEFORE I CALLED A TOW TRUCK TO TAKE TO A LOCAL MECHANIC. IT WAS DIAGNOSED WITH BAD FUEL PUMPS, AND THE COST TO REPLACE WAS $1600. THIS PROMPTED ME TO CALL THE DEALERSHIP AND ASK IF THAT'S EVEN POSSIBLE. AFTER EXPLAINING THE ISSUE AT HAND, THE SERVICE MANAGER TOLD ME THAT HE DOESN'T BELIEVE THE ISSUE TO BE CAUSED BY FAULTY PUMPS, BUT FROM THE TIPM. THIS IS OBVIOUSLY NOT THE FIRST TIME HE HAS HEARD OF THIS ISSUE. I THEN DID SOME RESEARCH ON THE WEB AND FOUND THIS TO BE A PRETTY PREVALENT ISSUE AMONGST OWNERS OF THIS YEAR, MAKE, AND MODEL. WHEN I CALLED HIM BACK TO SEE IF THE BACKORDER ISSUES WERE TRUE, HE TOLD ME IT WOULD TAKE AROUND THREE WEEKS TO GET THE PART. I IMMEDIATELY ASKED FOR THE JEEP CORPORATE NUMBER, CALLED THEM, AND BEGAN TO SPEAK TO A GUY ABOUT IT THERE. HE TOLD ME THAT THE PRODUCTION RATE WAS ONE PER 7 DAYS... AND THAT COUPLED WITH THERE ARE TONS OF THESE CASES OUT THERE IS WHY IT WAS GOING TO TAKE A WHILE TO GET THE PART. HE WENT ON TO TELL ME THAT SOUNDS CRAZY, BUT ITS JUST HOW FAST, (OR SLOW) THEY ARE PRODUCING THEM. I ASKED IF THE NEW PRODUCT WAS A REPLICA OF THE ORIGINAL AND HE SAID THIS IS A SOLUTION FOR THE PREVIOUS ONE AND WOULD FIX THE PROBLEM, NOT JUST A BANDAID. HE ADVISED ME TO HAVE IT FIXED AND
THE 1ST TIME THIS HAPPENED WAS ABOUT A YEAR AGO THEN NOW AT 25K MILES CLUNKING SOUND FROM REAR END THE DEALER IS REPLACING THE SHOCKS AND SHOCK MOUNTS FOR THE 2ND TIME.. NO REASON WHY BUT I AM NOW OUT OF WARRANTY AM I GOING HAVE TO PAY FOR THIS WHEN IT HAPPENS AGAIN THIS IS A SAFETY ISSUE!!!!! *TR
VEHICLE WILL NOT START. APPARENTLY ALL OF THE 2011 SUV JEEP GRAND CHEROKEES HAVE THE ISSUE WITH THE TIPM. THE PART WILL COST ME OVER A THOUSAND DOLLARS TO REPAIR AND THE PART IS ON BACKORDER. IN THE MEANTIME, I HAVE NO TRANSPORTATION TO GET TO WORK. I HAVE BAD KNEES AND A BAD BACK AND CANNOT CONTINUE TAKING THE BUS. I AM A TEACHER AND HAVE BEEN LATE GETTING TO SCHOOL FOR THE PAST 2 WEEKS. *TR
RECENTLY HAVING ISSUES WHILE TRYING TO START MY 2011 JEEP GC. THE ENGINE WILL TURN OVER BUT WILL NOT START THE ELECTRONIC THROTTLE CONTROL (ETC) WARNING LIGHT COMES ON. THIS HAS BEEN HAPPENING INTERMITTENTLY AND BECOMING MORE FREQUENT. IN DOING RESEARCH, IT SEEMS THIS IS A COMMON PROBLEM WITH THIS MODEL AND THE REPLACEMENT PART IS NOT ONLY COSTLY, BUT ON BO FOR A UNDISCLOSED TIME FRAME. *TR
THE REMOTE START ON THE JEEP STARTS BUT DOES NOT RUN. I WAS TOLD THE TIPM WAS BAD IN IT AND CUTS OFF FUEL TO THE JEEP AND ALSO CAUSES THE AR BAGS NOT TO WORK, ALSO CONTROLS ALOT OF OTHER ELECTRICAL PARTS ON THE JEEP. I FEEL JEEP SHOULD HAVE ALREADY HAD A RECALL ON THIS PART AS THEY KNOW THERE ARE NUMEROUS PROBLEMS ANAD THEY ARE PUTTING PEOPLE IN DANGER WHILE DRIVING. I UNDERTAND THERE ARE SO MANY BAD THEY ARE ON BACK ORDER FOR "SEVERAL MONTHS". THIS IS NOT FAIR TO THE CONSUMER TO BE PLACED IN THIS KIND OF DANGER, NOR NOT BE ABLE TO GET THE PART FOR OVER SEVERAL MONTHS. *TR
THERE SEEMS TO BE THOUSANDS OF CASES ON THE INTERNET LIKE MINE. THE CAR WON'T START WHEN COLD. TO GET IT TO START, YOU HAVE TO TRY AND TRY PUSHING THE STARTER BUTTON. EVENTUALLY, IT WILL START AFTER 10-25 TIMES. I'M TOLD THIS IS CAUSED BY A DEFECTIVE TIPM (COMPUTER). I'M TOLD THAT EVENTUALLY THE CAR WON'T START AT ALL. I SEE THIS AS A SAFETY ISSUE, AS IF YOU CAN'T GET YOUR CAR STARTED YOU CAN GET INTO A LOT OF TROUBLE IF YOU ARE IN HARM'S WAY. THERE ARE THOUSANDS OF ISSUES LIKE THIS. THE REPLACEMENT PART IS NOT EVEN AVAILABLE. CHRYSLER TOLD ME IT WOULD TAKE 3 WEEKS TO EVEN GET THE REPLACEMENT COMPUTER. THAT MEANS THAT THE CAR IS ESSENTIALLY NOT USABLE FOR AT A MINIMUM 3 WEEKS. THIS CAR NEEDS TO BE RECALLED. *TR
2011 JEEP GRAND CHEROKEE. I HAVE BEEN WAITING SINCE JULY FOR TIPM REPLACEMENT . (WENT OUT @ 17,000 MILES) VEHICLE DIFFICULT TO START. WAS TOLD BY DEALERSHIP TO KEEP TRYING TO DRIVE UNTIL THE PART BECAME AVAILABLE. HOWEVER, DURING THIS TIME THE VEHICLE STARTED STALLING IN TRAFFIC AND WHILE DRIVING, MAKING THIS A VERY UNSAFE SITUATION! CAR IS PARKED NOW AND DEALER ESTIMATES 4-6 WKS UNTIL TIPM WILL BECOME AVAILABLE DUE TO BACKORDER. *TR
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE 4X2. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE CONTACT NOTIFIED THE DEALER AND WAS ADVISED TO ALLOW THE VEHICLE TO DIE. THE ENGINE DIED AND THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS INSPECTED AND DIAGNOSED AS HAVING A TIPM MODULE MALFUNCTION. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE PART REPLACED. THE DEALER STATED THAT THE PART NEEDED TO COMPLETE THE REPAIRS WAS ON BACK ORDER. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 18,600.
THE VEHICLE STALLED WHILE DRIVING ON NY HIGHWAY GOING APPROXIMATELY 45 MPH. I PANICKED SINCE I HAD MY KIDS IN THE VEHICLE. BUT THE WORST THING IS THAT IT TOOK ME AROUND 30 MINUTES TO START THE VEHICLE AFTER THE FACT. WE WERE STUCK IN THE MIDDLE OF THE HIGHWAY BLOCKING TRAFFIC. EVER SINCE THEN, I HAVE BEEN HAVING ISSUES WITH STARTING ENGINE. IT WILL TAKE ME ABOUT 15-30 MINUTES TO START THIS, TOOK THE VEHICLE TO A DEALERSHIP AND I WAS ADVISED THAT THE BATTERY WAS BAD. WE HAVE OWNED OTHER BRANDS BUT, THIS IS MERE 3 YEAR OLD VEHICLE! REPLACED THE BATTERY BUT, WAS HAVING SAME ISSUES FOR ABOUT A MONTH. I WAS HOPING IT WILL GO AWAY UNTIL A COUPLE OF DAYS AGO I WAS UNSUCCESSFUL IN STARTING THE ENGINE! I HAD TO MISS WORK AND HAVE THE VEHICLE TOWED TO A DEALERSHIP. AS SOON AS I DESCRIBED THE ISSUES, A SERVICE MANAGER TOLD ME THAT ITS "TIPM" AND THEY ARE BACK ORDERED FOR 5-6 WEEKS. I JUST CAN NOT AFFORD TO COMMUTE WITHOUT A VEHICLE AND CERTAINLY DO NOT WANT REPEAT WITH MY FAMILY IN THE VEHICLE. I AM STILL WAITING TO HEAR BACK FROM THE DEALERSHIP. DID CHRYSLER RECALL 2011 GRAND CHEROKEE 4X4? I HAVE 6 MORE MONTHS UNTIL THE LEASE ENDS AND DON'T KNOW WHAT TO DO. I CERTAINLY WOULDN'T WANT TO PAY FOR ANYTHING ON THE VEHICLE SINCE THIS IS MANUFACTURER'S PROBLEMS. PLEASE ADVISE *JS
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE DEPRESSED THE START BUTTON, BUT THE VEHICLE FAILED TO START. HE HAD TO DEPRESS THE BUTTON SEVERAL TIMES BEFORE IT WOULD RESPOND. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS INFORMED THAT THE TOTAL INTEGRATED POWER MODULE WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 59,000.
2011 JEEP GRAND CHEROKEE - TIPM WENT OUT AT 59,000 MILES. NO LONGER UNDER WARRANTY. THIS PART IS INTEGRAL TO THE WORKING OF THE CAR-AIR BAGS, ACCESSORIES, DASH, FUEL PUMP, ETC. ACCORDING TO THE DEALER, THIS PART IS ON BACK ORDER AND THEY DO NOT KNOW WHEN IT WILL BECOME AVAILABLE. THEY CURRENTLY HAVE SEVERAL VEHICLES THERE THAT HAVE BEEN WAITING LONGER THAN 6 WEEKS. ACCORDING TO AN INTERNET SEARCH, THIS IS A WIDE SPREAD PROBLEM AND CHRYSLER HAS YET TO RECALL OR ACCOMMODATE OWNERS. THIS IS A SAFETY ISSUE!!!!! *JS
TOTALLY INTEGRATED POWER MODULE IS GOING OUT ON MULTIPLE JEEP VEHICLES. THE TIPM CONTROLS LIGHTS, HORNS, WIPERS, AIR BAGS, ETC. WHEN THE PART QUITS WORKING, IT CAUSES MULTIPLE ISSUES WITH THE VEHICLE. THE VEHICLE WILL NOT START, WHICH CAN LEAVE THE OWNER STRANDED. THE WIPERS, HORN, ETC., JUST TURN ON, WHICH COULD CAUSE AN ACCIDENT. AND, THE AIR BAGS MAY NOT DEPLOY IF IN AN ACCIDENT. THE TIPM IS ON NATIONAL BACK ORDER, WHICH MEANS WAITING WEEKS FOR REPAIR AND CHRYSLER IS REFUSING TO PAY FOR A RENTAL CAR FOR THE OWNER. AND, WILL THE REPLACEMENT LAST LONGER THAN THE ORIGINAL? THE VEHICLE NEEDS TO BE RECALLED AND REPLACED. *JS
THANKS FOR THE CHANCE TO POST, I TOO HAVE BEEN EXPERIENCING THE SAME ISSUE. I NOTICED IT A FEW WEEKS AGO WHEN MY BATTERY STARTED SHOWING SIGNS OF GOING DEAD. I ALSO HEARD THE NOISE AFTER EXITING THE TRUCK IN THE EVENINGS. I THOUGHT THE NOISE WAS SOME ELECTRONICS RESETTING ITSELF, BUT THOUGHT IT WOULD EVENTUALLY SHUTOFF. I DID NOT THINK THIS COULD BE KILLING MY BATTERY. I TOO HAD TO BUY A BATTERY THANKS COST ME A PRETTY PENNY NOW TO LEARN IT TOO WOULD BE DEAD SOON. AFTER GOING TO THE DEALERSHIP TODAY FOR AN OIL CHANGE THE TRUCK DIED IN THEIR SERVICE BAY. NOT EVEN FIVE MINUTES AFTER LEAVING, THE SERVICE REP CALLED ME AND EXPLAINED HOW THEY HAD TO PUSH MY TRUCK TO THEIR SERVICE BAY DUE TO A BAD TOTALLY INTEGRATED POWER MODULE (TIPM). WE ARE NOW WITH OUT A VEHICLE FOR AN UNDISCLOSED TIME AND STILL HAVE THE OBLIGATION TO PAY FOR A PRODUCT OF NO USE. CHRYSLER HAS TO FIND WAY TO ADDRESS THIS OR IT CAN COST THEM DEARLY IN REPUTATION AND IN THE POCKET IF THE RESULTS DON'T GET BETTER. A RECALL WOULD BE A START BUT PEOPLE ARE WITHOUT VEHICLES WITH MONTHLY PAYMENTS! NOT A GOOD LOOK CHRYSLER LOOKS LIKE A CLASS ACTION SITUATION.
TRIED TO START THE JEEP IN THE MORNING AND IT WOULD CRANK BUT NOT TURN OVER AND START. CALLED THE JEEP DEALERSHIP AND HAD IT TOWED IN. AFTER THEY CHECKED IT THEY SAID A TIPM UNIT WENT BAD AND MAY TAKE DAYS TO MONTHS TO GET A NEW ONE AND WOULD COST $1300. THE VEHICLE IS UNDER 3 YEARS OLD AND I FOUND SEVERAL HUNDRED OTHER PERSONS HAVING THE EXACT SAME PROBLEM IN DIFFERENT STATES. I WOULD REQUEST AN INQUIRY INTO THIS ISSUE AND SEE IF A FORMAL RECALL IS IN ORDER. THANK YOU IN ADVANCE FOR ANY HELP YOU COULD PROVIDE. *JB
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE 4X4. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT ATTEMPTED TO START THE VEHICLE SEVERAL TIMES BEFORE THE ENGINE ENGAGED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE TOTAL INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.
MY 2011 GRAND CHEROKEE HAS BEEN IN THE SHOP FOR 11 WEEKS WAITING ON A PART.THE PART IS A TIPM. WITHOUT THIS PART JEEP DOESN'T START. PEOPLE AT DEALERSHIP WHERE I PURCHASED JEEP TREAT MY DAUGHTER THE OWNER LIKE IT IS OUR FAULT. *JB
SAME ISSUE WITH MY 2011 JEEP GRAND CHEROKEE THE TIPM NEEDS TO BE REPLACED. PURCHASED USED ONLY 25K MILES TWO MONTHS LATER CHECK ENGINE LIGHT WOULD NOT GO AWAY, STARTED TO STOP THEN HAD TROUBLE CRANKING THEN WOULD NOT START. TOOK TO LOCAL DEALERSHIP OVER A MONTH AGO, DEALERSHIP STILL HAS MY VEHICLE AND IM WITHOUT A CAR. EXTENDED WARRANTY WILL NO LONGER PAY FOR MY RENTAL. MY HOUSE IS 30 MINS AWAY FROM MY JOB AND I HAVE TWO SMALL CHILDREN. CHRYSLER COULD ONLY "EXPEDITE" THE TIPM TO THE DEALERSHIP....MEANWHILE I'M CARLESS UNTIL WHO KNOWS WHEN. EACH WEEK THE DEALERSHIP GIVES ME A DIFFERENT STORY ON WHEN THE PART WILL BE IN. *TR
THE TIPM THAT CONTROLS THE AIR BAGS AND FUEL PUMP ALONG WITH MANY OTHER SYSTEMS IS FAULTY. THERE IS A NATIONWIDE DEMAND FOR NEW TIPM SYSTEMS FOR JEEPS BUT NO SUPPLY. CHRYSLER IS SAYING A NEW TIPM SYSTEM IS BACK ORDERED FOR SEVERAL MONTHS FORCING JEEP OWNERS TO DRIVE UNSAFE VEHICLES THAT COULD SHUT OFF AT ANY MOMENT AND NOT DEPLOY THE AIR BAGS. THIS HAS BECOME A NATIONWIDE PROBLEM. *TR
FORUM AFTER FORUM OF THE SAME ISSUES ARE HAPPENING TO MAKE AND MODEL. USERS ARE UNABLE TO START CAR BECAUSE OF TIPM ISSUE. APPARENTLY PEOPLE HAVE EVEN LOST POWER TO CAR WHILE DRIVING. THE TIPM IS ALSO CONNECTED WITH AIR BAG DEPLOYMENT AND IT WILL NOT DEPLOY SHOULD THE CAR LOSE POWER AND HIT ANYTHING. MOST PEOPLE CANNOT EVEN AFFORD TO REPLACE THE 1200 ISSUE. THIS SHOULD BE A NATIONAL RECALL OR EXPECT MANY ACCIDENTS CAUSED BY THIS FOR THOSE THAT ARE LUCKY ENOUGH TO FINALLY GET THE CAR STARTED. *TR
2 WEEKS AGO MY CAR WOULD NOT START, DID GET IT STARTED, TOOK TO DEALER SHIP. ITS APPARENTLY THE TIMP MODULE. THIS PART IS ON BACK ORDER I WAS TOLD IT WOULD BE IN THIS WEEK ITS NOT AND THEY ARE NOT SURE. IT TAKE A FEW TRIES TO GET IT STARTED. AND TWICE IT STALLED WHILE DRIVING. AND ITS MAKING A KNOCKING. MAY I ADD THIS STARTED AT 36600. MILES. *TR
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE TIPM MODULE MALFUNCTIONED, CAUSING THE VEHICLE NOT TO START. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE PART REPLACED. THE DEALER STATED THE PART WAS ON BACK ORDER. THE FAILURE MILEAGE WAS 65,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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