2011 Jeep Grand Cherokee complaints

WITHIN THE FIRST TWO MONTHS OF OWNING THE VEHICLE, IT DIDN'T WANT TO CRANK (DIDN'T TURN OVER). AFTER TWO ATTEMPTS, IT CRANKED FINE FOR THE NEXT FEW MONTHS. ABOUT A MONTH LATER, SAME THING OCCURED. 09/03/14 SAME TYPE OF INCIDENT OCCURED EXCEPT ETC LIGHT CAME ON. CRANKED AFTER TWO SEPARATE ATTEMPTS. CAR ALARM ALSO RANDOMLY WILL GO OFF IN A PARKING LOT, ESPECIALLY WHENEVER LOCKED, WITH NO OTHER CARS OR INTERFERENCES AROUND (HAPPENS AT LEAST MONTHLY).

CHRYSLER HAS A RECALL NUMBER14V-154. I HAVE TRIED TO GET THE RECALL TAKEN CARE OFF AT SEVERAL DEALER SHIPS IN THE GREATER DETROIT AREA W/O SUCCESS DUE TO MISSING PARTS. ABOUT TWO WEEKS AGO THE BRAKE BOOSTER ON MY JEEP WENT SUDDENLY OUT AND I BARELY AVOIDED AN ACCIDENT. I ESTIMATE THAT THE LOSS OF BRAKE POWER IS AROUND 80-90%. MANY TIMES I AM TOWING A BOAT AND IF THAT WOULD HAVE BEEN THE CASE WHEN THE BRAKE BOOSTER WENT OUT I COULD NOT HAVE AVOIDED CRASHING INTO THE CAR AHEAD OF ME. THE RE-CALL NOTICE IS TAKING THE ISSUE WAY TO LIGHTLY. " THE DRIVER MAY BE REQUIRED TO APPLY ADDITIONAL APPLICATION FORCE TO APPLY THE BRAKES DURING SUB FREEZING DRIVING CONDITIONS" THE FACT IT WITH ALL THE FORCE I COULD APPLY THE CAR BARELY CAME TO A STOP. NO WARNING ABOUT TO AVOID TOWING. AND CERTAINLY THE TEMPERATURE WHERE WAY ABOVE SUB FREEZING. SINCE THE INCIDENT I HAVE MY CAR IN THE SHOP AND AS OF TODAY NOBODY IS ABLE TO TELL ME WHEN THEY WILL RECEIVE PARTS. THIS ISSUE IS HUGE AND CHRYSLER HAS TO UNDERSTAND THE BIG POTENTIAL OF FATAL OR BADLY INJURED CRASHES ESPECIALLY WHEN CONSIDERING THE TOWING CAPABILITY OF THAT VEHICLE. I AM ALSO SURE THAT CHRYSLER IS SELLING NEW CARS WHICH HAVE THE NEW PART IN QUESTION INSTALLED INSTEAD OF TAKING CARE OF CURRENT OWNER HOW ARE IN DANGER LOSING THEIR BRAKES WHILE DRIVING DAILY. I AM ALSO CONVINCED THAT CARS RETURNED ON LEASE WILL HAVE THE NEW COMPONENTS INSTALLED SO THEY CAN BE RE-SOLD. I HOPE THIS COMPLAIN FINDS THE RIGHT EAR AND MAKES CHRYSLER PUT A HIGH

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

CAR WILL NOT START AND FUEL PUMP WILL NOT SHUT OFF. THE ISSUE IS RELATED TO THE TOTALLY INTEGRATED POWER MODULE (TIPM). *TR

MY JEEP FAILED TO START ON THE FIRST 4 ATTEMPTS. THIS WAS ONE OF THE MANY TIMES IT HAS FAILED TO START. MY SERVICE TECH TOLD ME IT NEEDS A TIPM, TOTAL INTEGRATED POWER MODULE AND THAT THEY ARE KNOW BY JEEP TO BE DEFECTIVE AND JEEP NEEDS TO RECALL THESE BEFORE THERE ARE ANYMORE ACCIDENTS. I WAS ALSO TOLD IT WILL TAKE WEEKS FOR A REPLACEMENT TIPM DUE TO THE DEMAND OF THE BAD ONES BEING REPLACED. I WAS ALSO TOLD THIS IS AROUND A $1300 REPAIR. I BOUGHT A EXTRA 5 YEARS WARRANTY AND NOW NEED TO GET A RENTAL AND HAVE IT FIXED BEFORE IT LEAVES ME STRANDED ALONG THE ROAD. *TR

DRIVING HOME FROM WORK ON A FRIDAY AFTERNOON, WHILE MAKING A TURN IN RESIDENTIAL AREA, THE ENGINE CUT OFF AND THE STEERING LOCKED UP. THE RADIO, INSTRUMENT PANEL AND A/C WERE ALL STILL ON, SO DID NOT IMMEDIATELY REALIZE THE ENGINE WAS OFF. WAS ABLE TO RESTART AFTER PUTTING VEHICLE INTO PARK. FORTUNATELY, NO OTHER VEHICLES WERE BEHIND ME OR COULD HAVE BEEN WORSE. DEALER NOT ABLE TO FIND WHAT WAS WRONG SINCE THEY COULD NOT REPLICATE IT, SO WAS NOT ABLE TO REPAIR PROBLEM. HAS NOT RECURRED, BUT NOW VERY SCARY DRIVING, NOT KNOWING IF IT WILL HAPPEN AGAIN. *TR

ON AUGUST 14, 2014 MY 2011 JEEP GRAND CHEROKEE WOULD NOT START. OVER THE NEXT TWO WEEKS THE STARTING ISSUED GOT CONTINUALLY WORSE. THE DAY I TOOK IT INTO THE SHOP TO HAVE LOOKED AT IT TOOK 8 TO 12 TIMES TO START. THE VEHICLE WILL CRANK BUT NOT START. THE TECHNICIAN PERFORMED DIAGNOSTIC TESTING AND FOUND NO FUEL PRESSURE WHEN NOT STARTING. TECHNICIAN FOUND FUEL PUMP NOT BEING TURNED ON WHEN KEY IS TURNED. TECHNICIAN INSTALLED A RELAY OVERLAY HARNESS FOR TIPM CIRCUIT. DIAGNOSIS - FAULTY TIPM. *TR

VEHICLE WOULD NOT START DUE TO FAILED TOTALLY INTEGRATED POWER MODULE. THE TIPM WOULD NOT SEND POWER TO THE FUEL PUMP AND ENGINE WOULD NOT START. CHRYSLER KNOWS ABOUT THIS PROBLEM BUT FAILS TO TAKE RESPONSIBILITY FOR THE DEFECT. *TR

DURING THE COLD WINTER MONTHS IN NYC THE VEHICLE FAILED TO START AFTER A FEW ATTEMPTS IT DID ACTUALLY START. THE REAR DOOR LATCH OPENS BUT THE DOOR DOESN'T ACTUALLY OPEN SO I NEED TO GET OUT AND OPEN THE DOOR AND CLOSE IT TO REMOVE THE DOOR OPEN SYMBOL ON MY DASHOBOARD. THEN THE DOOR WILL DO THE SAME THING 3 OR 4 TIMES IN A ROW. ALSO THE REAL GLASS WINDOW DOESNT OPEN, BUT THEN WILL OPEN ON ITS OWN FOR NO REASON. *TR

ABOUT A MONTH AGO, MY JEEP HAD PROBLEMS STARTING. WHEN PUSHING THE START BUTTON, IT WOULD JUST TURN OVER AND OVER BUT FAIL TO FIRE UP. SHUT IT OFF, WAIT, RESTART THE PROCESS IS THE ONLY WAY TO FINALLY GET IT TO START. THE PROBLEM NOW HAS PROGRESSED TO ALMOST EVERY TIME AND 5-6 X TO FINALLY START. I KNOW THIS SITE WANTS ME TO LOG EACH INCIDENT SEPARATELY, BUT I'D BE DOING THAT 5X A DAY...UGH! NOT LOOKING FORWARD TO A $1200+ REPAIR FOR A KNOWN ISSUE! MAY BE MY LAST JEEP IF THEY DON'T FIX IT! I HAVE BEEN TOLD IT'S A FAULTY TIPM, THAT IT'S A KNOWN ISSUE, YET IT AM STILL RESPONSIBLE FOR THE REPAIR. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE CONTACT MENTIONED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER DID NOT EXPECT TO RECEIVE ENOUGH PARTS TO REPAIR THE VEHICLE. THE CONTACT WAS PLACED ON A WAITING LIST WITH SEVENTY OTHER NAMES. THE MANUFACTURER STATED THAT THEY WERE TRYING TO EXPEDITE THE PROCESS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/9/14*CN

WHEN I TRY TO START MY VEHICLE, IT WILL ATTEMPT TO TURN OVER BUT WILL THEN TURN ITSELF OFF. AFTER READING ONLINE, IT SEEMS THAT THERE IS A FAULTY TIPM THAT IS CAUSING THE PROBLEM. I HAVE READ THAT IT ALSO CAUSES ELECTRICAL MALFUNCTIONS, AND STALLING AT RANDOM TIMES WHILE DRIVING. THIS CAUSES A VERY BIG CONCERN FOR ME; AS IT COULD BE VERY DANGEROUS FOR MY VEHICLE TO STALL AT INTERSTATE SPEEDS OR WHILE TURNING AT AN INTERSECTION. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 60 MPH, THE ENGINE STALLED. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD AND RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. UPDATED 01/07/14*LJ THE CONSUMER STATED THE VEHICLE WOULD NOT START IF THE MOTOR WAS NOT WARMED UP FIRST. IT WOULD TAKE 4-6 DIFFERENT STARTING ATTEMPTS/CYCLES IN ORDER TO START UP THE MOTOR. THE TOTALLY INTEGRATED POWER MODULE WAS REPLACED. THE VEHICLE WAS REPAIRED. UPDATED 06/8/2015 *JS

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. AFTER SEVERAL ATTEMPTS, THE VEHICLE FAILED TO START. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 68,887.

HAD A PROBLEM STARTING THE VEHICLE. TOOK IT TO THE DEALER ON 8/27. WAS TOLD IT COULD BE THE TPIM AND/OR FUEL PUMP. PARTS ARE ORDERED, BUT THEY HAVE NO IDEA OF WHEN THEY'LL ARRIVE. NOW I'M IN A RENTAL. *TR

PROBLEM STARTED A FEW MONTHS AGO WITH MY 2011 JEEP GRAND CHEROKEE. THE VEHICLE WOULDN'T START WITH THE PUSH BUTTON NOR THE KEY. THE PROBLEM PROGRESSIVELY GOT WORSE TO THE POINT OF TAKING UP TO TEN MINUTES TO CRANK THE JEEP. WOULD TURN THE IGNITION TO "RUN" FOR SEVERAL MINUTES BEFORE THE VEHICLE WOULD START. ONCE THE REPAIR SHOP LOCATED THE SOURCE OF THE PROBLEM, THE JEEP WOULDN'T CRANK AT ALL. HAD TO REPLACE THE TIPM TO THE TUNE OF $1200.00 AND TWO WEEKS IN THE REPAIR SHOP. *TR

VEHICLE WOULD NOT CRANK OVER WHEN ATTEMPTED TO START. AFTER SEVERAL ATTEMPTS, VEHICLE EVENTUALLY STARTED. FLASH UPDATES WERE PREVIOUSLY PERFORMED ON THE VEHICLE TO ADDRESS THIS ISSUE; HOWEVER, UPDATES DID NOT PREVENT ISSUE. DEALERSHIP DIAGNOSED PROBLEM AS FAULTY TIPM. TIPM REPLACED. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES AND SERVICE BRAKES HYDRAULIC) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,642.

AFTER MUCH RESEARCH, I HAVE FOUND THAT MY TIPM IS BAD. MY VEHICLE STARTED EXPERIENCING ISSUES WITH STARTING AND STALLING IN JANUARY OF 2014 (@ JUST OVER 30K MILES). INITIALLY I DID NOT THINK MUCH OF THE PROBLEM AS IT WAS IN JANUARY AND COLD HERE IN COLORADO. THE PROBLEM MILDLY CONTINUED IN FEB AND MARCH... FAST FORWARD TO JULY 2014 AND THE PROBLEM BECAME MORE PREVALENT. I FINALLY HAVE AN APPOINTMENT WITH THE LOCAL DEALERSHIP TO LOOK AT THE PROBLEM (TOMORROW - 28AUGUST2014). IT IS NOW A DAILY OCCURRENCE THAT MY VEHICLE WILL NOT START WITHOUT MANY ATTEMPTS AND ONCE IT DOES START, IT STALLS AND THE ENGINE TURNS OFF. *TR

FAULTY TIPM (TOTALLY INTEGRATED POWER MODULE) THAT NEEDED REPLACEMENT. VEHICLE WOULD NOT START. REPAIR COST $1350. DEALER WAS FAMILIAR WITH THE PROBLEM ONCE I MENTIONED THE ISSUE I WAS HAVING AND MENTIONED HE HAD JUST REPLACED ONE IN A DURANGO. I DID A LITTLE ONLINE RESEARCH AND AM FINDING OUT THAT THIS IS A COMMON, EXPENSIVE AND KNOWN CHRYSLER ISSUE. I'M HOPING A RECALL IS CONDUCTED AND THAT OWNERS WHO HAVE HAD TO PAY FOR REPAIRS ARE REIMBURSED. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT UPON STARTING, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AFTER WAITING A FEW HOURS. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

I BOUGHT MY 2011 JEEP GRAND CHEROKEE, BRAND NEW... LITERALLY 0 MILES ON IT. BEGINNING AT JUST SHY OF 36,000 MILES IT BEGAN TO INTERMITTENTLY HAVE CRANKING AND STARTING ISSUES. EVERY TIME I WOULD TAKE IT TO THE SERVICE CENTER AT THE DEALERSHIP, THEY COULD NEVER GET THE PROBLEM TO "REPLICATE." AFTER SEVERAL DIAGNOSTIC TESTS COSTING $104.86 EACH, THEY FOUND NOTHING. WHEN THE VEHICLE REACHED 38,902 MILES, AND AFTER THE PROBLEM BECAME MORE RECURRENT THE DEALERSHIP HAD ME TO REPLACE MY KEY FOB BATTERY AND UPDATE THE SOFTWARE IN MY PCM & WCM. ($170.00) THE PROBLEM DIDN'T SUBSIDE, AND I WAS LEFT TO DEAL WITH THE PROBLEM WHICH OCCURRED AT MOST INOPPORTUNE TIMES, BUT ONLY INTERMITTENTLY... UNTIL YESTERDAY. AFTER APPROXIMATELY A DOZEN+ ATTEMPTS TO GET THE JEEP TO CRANK AND START, I TOOK TO YOUTUBE (HTTP://YOUTU.BE/27XKM0FAIWI) WHERE I FOUND THAT I WAS NOT ALONE. NOT ONLY AM I NOT ALONE, I NOW REALIZE WHAT A SYSTEMIC PROBLEM THIS IS AND THAT JEEP/ CHRYSLER/ DODGE MUST CERTAINLY BE AWARE OF IT. I TOOK MY JEEP INTO MY LOCAL TAMPA, FL. DEALER TODAY FULLY EXPECTING TO GET THE RUN-AROUND, AND FOR THE FIRST TIME THEY DIDN'T DISAPPOINT... JUST AS SUSPECTED THEY PASSED THE BUCK. THEY CHARGED ME ANOTHER $104.86 FOR A "DIAGNOSTIC TEST" (WHICH I ALREADY HAD INFORMED THEM OF WHAT THEY'D FIND)! THEY THEN QUICKLY HANDED ME A REPAIR QUOTE OF $1,300+ TAX. I CALLED CHRYSLER'S CUSTOMER ASSISTANCE CENTER (1-800-992-1997) AND I SPOKE WITH A REPRESENTATIVE WHO BASICALLY AFTER A 30 MINUTE CONVERSATION OF EXPL

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE STALLED WITHOUT WARNING. AFTER SEVERAL ATTEMPTS THE VEHICLE RESTARTED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TIPM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

P14/NHTSA 14V-154 RECALL WAS NOT CONDUCTED EVEN AFTER WE BROUGHT THE CAR IN AND THEN I CONTACTED [XXX] AT THE JEEP SERVICE DEPT.. (212 765 6634) THREE TIMES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

STALLED ON THE ROAD WHILE DRIVING. TROUBLE CRANKING THE VEHICLE CAR ALARM GOING OFF UNPROVOKED REAR DOOR LOCKS STOPPED WORKING. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS AIR IN THE BRAKES UPON APPLYING THE BRAKES INTERMITTENTLY. THE CONTACT APPLIED FORCE TO THE BRAKE PEDAL TO ENSURE THE VEHICLE CAME TO A COMPLETE STOP. THE CONTACT RECEIVED NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES AND SERVICE BRAKES HYDRAULIC). HOWEVER, THE PARTS WERE NOT AVAILABLE IN ORDER TO PERFORM THE RECALL REPAIRS. THE CONTACT MENTIONED THAT AFTER SEVERAL MONTHS THE PARTS BECAME AVAILABLE AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE DELAY. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 14V154000 (SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE DEALER COULD NOT REPAIR THE VEHICLE FOR THREE MONTHS BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TIPM PART NEEDS REPLACING-FAULTY PART. VEHICLE WILL NOT CRANK. *TR

HIGHWAY DRIVING......VEHICLE SHUTS OFF......NO WARNING......NO IDIOT LIGHTS.....NO BRAKES......HAPPENED TWICE......TWO DIFFERENT CHRYSLER DEALERS SAY THERE IS NOTHING WRONG......NEW YORK TIMES ARTICLE SAYS THAT CHRYSLER IS "LOOKING INTO THE PROBLEM".....AT A HIGH RATE OF SPEED I HAVE TWICE HAD TO MUSCLE THE CAR OFF THE ROAD AND DRIFT TO A STOP IN ORDER TO APPLY THE BRAKE TO RESTART THE ENGINE.....I HOPE I DON'T BECOME A STATISTIC....... *TR

I HAVE A 2011 JEEP GRAND CHEROKEE LIMITED WITH APPROXIMATELY 32K MILES. I BEGAN SEEING AN ISSUE SEVERAL WEEKS AGO WHERE THE ENGINE WOULD CRANK BUT WOULDN'T START (USING PUSH BUTTON STARTER). EVENTUALLY IT WOULD START. OVER THE LAST SEVERAL WEEKS THE PROBLEM HAS INTERMITTENTLY REAPPEARED BUT SEEMS TO BE GETTING WORSE AS IT'S TAKING LONGER TO START ONCE THE ISSUE IS SEEN. I'VE NOTICED THAT IF I USE THE KEY INSTEAD OF THE PUSH BUTTON IT'LL START RIGHT AWAY. IN WHAT I INITIALLY THOUGHT WAS UNRELATED I ALSO EXPERIENCED THE ENGINE SIMPLY CUTTING OFF WHILE DRIVING. FORTUNATELY I WAS ONLY DRIVING ABOUT 5 MPH ON BOTH OCCASIONS IN WHICH THIS OCCURRED. PLEASE CONTACT ME IF ANY ADDITIONAL DETAILS ARE REQUIRED. THANK YOU, *TR

IT BEGAN A COUPLE OF WEEKS PRIOR TO 8/14/14 WHERE THE CAR WOULD TAKE SEVERAL TRIES TO START. I WOULD PRESS THE START BUTTON AND THE CAR WOULD NOT TURN OVER AND START. FINALLY ON 8/14/14 IT WAS AT IT'S WORST TAKING MANY MORE TRIES AND BARELY STARTED WHEN I LEFT WORK AND AGAIN PICKING UP MY CHILD FROM SCHOOL. I MADE IT HOME BUT IT WOULDN'T START AGAIN AFTER THAT. WE HAD THE CAR TOWED TO THE DEALERSHIP ON 8/19/14. WE WERE INFORMED ON 8/20/14 THAT IT WAS AN ELECTRICAL ISSUE THAT NEEDED TO BE REPLACED COSTING $1300. THE ITEMS REPAIRED AS LISTED ON THE INVOICE WERE TIPM KIT TIP 080350 AND CORE RETURN. *TR

AFTER SEVERAL ATTEMPTS AT STARTING THE VEHICLE WITH THE PUSH BUTTON START AND IT WOULD NOT TURN OVER. AT FIRST, THE TIRE PRESSURE INDICATOR LIGHT WAS COMING ON. I TOOK IT TO DISCOUNT TIRES AND THEY SAID THE AIR PRESSURE ON ALL 4 VEHICLES WAS FINE. TWO DAYS LATER, TIRE PRESSURE INDICATOR CAME ON AGAIN. ONCE I WAS LEAVING WORK, I ATTEMPTED TO START VEHICLE AND AFTER ABOUT 5 TRIES, IT FINALLY STARTED. AT THIS POINT I WAS A BIT LEERY AND DECIDED TO DRIVE THE VEHICLE TO JEEP DEALER AND HAVE THEM CHECK IT OUT. AT THE TIME THE REP STATED THAT HE COULD NOT LOOK AT THE VEHICLE UNTIL MONDAY BECAUSE HE TWO DAYS BEHIND. AFTER DESCRIBING TO HIM WHAT WAS GOING ON, HE INDICATED THAT THE STARTER SEEMED TO BE STICKING AND HE WOULD NOT RECOMMEND THAT I CONTINUE TO DRIVE THE VEHICLE FOR SAFETY THAT IT MAY STALL WHILE DRIVING. I DROVE THE CAR HOME AND PARKED IT. THE NEXT DAY, I TRIED TO START THE VEHICLE TO DROP IT OFF AT THE DEALER. NO LUCK. AFTER SEVERAL ATTEMPTS, I GAVE UP AND ENDED UP GETTING A RENTAL FOR THE WEEKEND. AFTER EXTENSIVE RESEARCH ON THE INTERNET IT APPEARS TO BE A FAULTY PART IN THE VEHICLE THAT HAS ENFORCED A CLASS ACTION LAW SUITE FROM SEVERAL CHRYSLER, JEEP AND DODGE OWNERS. PREDOMINATELY OWNERS OF THE 2011 JEEP GRAND CHEROKEE. THE VEHICLE IS STILL NOT REPAIRABLE, AND I DON'T SEE THE POINT IN TOWING IT TO THE DEALER AND PAY THEM $100 TO DIAGNOSE THE PROBLEM HAS BEEN DECLARED A NATIONWIDE ISSUE. I TOO AM A DEDICATED JEEP CUSTOMER AND REALLY WANT TO STAND BEHIND THE PRODUCT, HO

I BEGAN HAVING DIFFICULTIES STARTING MY VEHICLE ABOUT A WEEK AGO, THE ENGINE WOULD CONTINUALLY TURN OVER WITHOUT ACTUALLY STARTING (PUSH BUTTON START). EACH TIME I WOULD HAVE TO PRESS THE START BUTTON MULTIPLE TIMES AND LET THE VEHICLE CYCLE THROUGH MULTIPLE FAILED ATTEMPTS UNTIL THE ENGINE WOULD FINALLY START. HOWEVER, THIS MORNING, AFTER CYCLING THROUGH MULTIPLE ATTEMPTS AND GETTING THE VEHICLE TO START, THE ENGINE SHUT OFF WHILE I WAS DRIVING. AFTER THE ENGINE SHUT OFF THE DASHBOARD READ AS IF IT WAS STILL RUNNING. I WAS UNABLE TO START THE VEHICLE AFTER THAT AND HAD TO PUSH IT OUT OF THE WAY (WAS LUCKILY STILL IN A PARKING LOT). *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE DEALER STATED THAT THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 40 MPH, THE BRAKE PEDAL SANK DOWN TO THE FLOORBOARD WHEN DEPRESSED. AN INDEPENDENT MECHANIC STATED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), BUT IT WAS NOT CONFIRMED IF THE VIN WAS INCLUDED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

MY CAR (SITTING IN THE GARAGE AT A SHOPPING MALL) WOULD NOT START, I TRIED TO START IT 5 TIMES, THEN LET IT SIT A BIT AND TRIED IT AGAIN AND IT STARTED. WENT DIRECTLY TO EASTSIDE CHRYSLER JEEP AND THEY REPAIRED IT FOR ME. IT TOOK A DAY BUT COST ME 1,310.00. I SEE THERE ARE QUITE A FEW CARS WITH THE SAME PROBLEM. MY CAR'S WARRANTY WAS STILL IN EFFECT, BUT THE DEALERSHIP DID NOT HONOR IT. SAYING IT WAS A SECOND OWNER VEHICLE. SORRY, I BOUGHT THE WARRANTY WHEN I BOUGHT IT AND IT SHOULD HAVE BEEN HONORED. NOW KNOWING WHAT I KNOW NOW THAT IT IS A DEFECT IN THE ELECTRICAL SYSTEM, I AM LUCKY I WASN'T STUCK OUT ON THE FREEWAY. I FEEL LIKE I WAS TAKEN ADVANTAGE OF AND THINK THE COMPANY OWES ME A REFUND SINCE MY CAR IS UNDER WARRANTY. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BRAKE PEDAL FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) BUT THE DEALER STATED THAT THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2011 JEEP CHEROKEE. THE CONTACT STATED THAT THE ENGINE STALLED. THE CONTACT MENTIONED THAT THE KEY HAD TO BE TURNED NUMEROUS TIMES BEFORE THE ENGINE RESTARTED. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE INTEGRATED POWER MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS ADVISED IN MAY THIS YEAR THAT THERE WAS A RECALL ON MY CAR, HAVING TO DO WITH THE BRAKE BOOSTER SHIELD. I CALLED THE DEALER (PRO R CHRYSLER JEEP 1800 W 104TH AVE. DENVER CO 80234)) REGARDING THE REPAIR, AND WAS TOLD THAT THE PARTS HAVE NOT COME IN YET, AND I WOULD BE NOTIFIED WHEN THEY DO. ABOUT A MONTH LATER I CALLED AGAIN TO FIND OUT MORE ABOUT THE PART AND REPAIR, AND WAS TOLD I WAS #20 ON THE LIST, AND SHOULDN'T BE MORE THAN ABOUT 2 WEEKS, AND I WOULD BE CALLED! ITS NOW THE END OF AUGUST, CALLED AGAIN TODAY, TALKED TO [XXX], AND WAS TOLD AGAIN, ACCORDING TO THE SERVICE MANAGER, NONE OF THE PARTS HAVE COME IN FROM CHRYSLER, AND I NEED TO CONTINUE TO WAIT UNTIL THEY COME IN. NO OTHER EXPLANATION WAS GIVEN. I WOULD APPRECIATE A FOLLOW UP IN THIS MATTER. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

VEHICLE POWER SHUTS DOWN WHILE DRIVING AT HIGHWAY SPEED, IN ANY AND ALL DRIVING CONDITIONS. NO POWER STEERING, NO POWER BRAKES, NO POWER, NOTHING. THERE IS NO WARNING WHEN POWER GOES OUT. DRIVER CAN BE STRANDED IN MIDDLE OF FREEWAY, OR OFF-RAMP, OR BUSY INTERSECTION. EXTREMELY DANGEROUS. WORSE THAN GM ISSUE. VEHICLE CANNOT BE RESTARTED WITHOUT SHIFTING INTO PARK. 2011 JEEP STALL ON 70MPH FREEWAY REQUIRES DRIVER TO SHIFT INTO PARK BEFORE A RE-START CAN BE ATTEMPTED (NEUTRAL WILL NOT ALLOW ROLLING START). EXTREME DANGER OF HIGH-SPEED REAR END COLLISION. WELL DOCUMENTED ISSUE ON WEB 2011 JEEP GRAND CHEROKEE TIPM. RECALL IS NEEDED FOR THIS SAFETY CRITICAL ITEM. HTTP://GOTACLASSACTION.COM/CHRYSLER-INVESTIGATED-OVER-DEFECTIVE-TOTALLY-INTEGRATED-POWER-MODULE-TIPM-IN-2011-2012-JEEP-GRAND-CHEROKEES-AND-DODGE-DURANGOS/ *TR

ON 05/06/14 VEHICLE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND THE VEHICLE WOULD NOT STOP AT AN INTERSECTION. THE VEHICLE ROLLED THROUGH TWO STOP SIGNS WITH AN INFANT IN THE VEHICLE NEARLY CAUSING TWO SEPARATE ACCIDENTS. BRAKES DID NOT FUNCTION AT ALL EVEN AFTER BRAKE PEDAL WAS PUMPED. WHILE DRIVING TO THE DEALERSHIP A COLLISION OCCURRED WITH A WHITE TAIL DEER DUE TO BRAKE PEDAL BEING DEPRESSED ALL THE WAY TO THE FLOOR AND NO SLOWING OF VEHICLE. AT THE DEALERSHIP, THEY DISCOVERED AN INTERNAL FAILURE OF THE BRAKE BOOSTER. CHRYSLER WOULD NOT PROVIDE REIMBURSEMENT AFTER MULTIPLE PHONE CALLS AND VEHICLE HAVING ONLY 55KMI. ON 8/19/14 CHRYSLER STILL HAS NOT REFUNDED COSTS ASSOCIATED WITH BRAKE BOOSTER RECALL P14 / NHTSA 14V-154 FOR 2011 THROUGH 2014 MODEL YEAR DODGE DURANGO AND JEEP GRAND CHEROKEE VEHICLES, WHICH WAS SENT IN MAY 2014. RECALL NOTICE STATES REIMBURSEMENT WITHIN 60 DAYS. *TR

I RECEIVED A RECALL NOTICE FOR NHTSA 14V-154 NOTIFYING ME OF A POTENTIAL PROBLEM WITH THE BRAKES ON MY VEHICLE. I HAVE CALLED MY DEALER REPEATEDLY IN THE OVER 3 MONTHS SINCE I RECEIVED THE RECALL NOTICE AND HAVE BEEN TOLD EACH TIME THAT THE PARTS TO PERFORM THE RECALL WORK ARE STILL UNAVAILABLE. I KNOW THAT JEEP HAS BEEN MANUFACTURING AND SELLING NEW 2014 GRAND CHEROKEES DURING THIS TIME THAT HAVE THE PART THAT IS NEEDED TO PERFORM THE RECALL ON MY VEHICLE. HOW CAN YOU (THE GOVERNMENT) ALLOW THEM TO USE THE PART THAT IS NEEDED FOR A SAFETY RECALL ON MY VEHICLE ON OTHER NEW VEHICLES THAT THEY HAVEN'T SOLD YET AND CLAIM THAT THE PART NEEDED TO PERFORM THE RECALL ON MY VEHICLE ISN'T AVAILABLE? SHOULDN'T THEY BE REQUIRED TO USE THOSE PARTS TO PERFORM THE RECALL ON THE VEHICLES THAT ARE ALREADY ON THE ROAD AND IN USE BY CONSUMERS BEFORE THEY ARE ALLOWED TO USE THEM IN NEW VEHICLES THAT THEY HAVEN'T SOLD YET? *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) BUT WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

CAR MADE GRINDING SOUND WHEN STARTING. WOULDN'T START. TIPM FAILED CAUSING FUEL PUMP TO BURN OUT . ALSO HAD TO REPLACE IGNITION SWITCH. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE OVERLAND. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PARTS WERE NOT AVAILABLE IN ORDER TO REMEDY THE PROBLEM. THE DEALER WAS CONTACTED AND MADE THE CONTACT AWARE THAT THE PARTS WERE STILL IN THE PROCESS OF BEING MANUFACTURED. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 14V154000 (SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START WHEN THE PUSH BUTTON STARTER WAS ENGAGED. THE VEHICLE WOULD OCCASIONALLY START AFTER SEVERAL ATTEMPTS. THE CONTACT ALSO NOTICED A BURNING SMELL WHEN ATTEMPTING TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DIAGNOSE OR REPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.