2011 Jeep Grand Cherokee complaints

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL). HOWEVER, THE PART NEEDED WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.

REPORT RECEIPT DATE: APR 01, 2014 NHTSA CAMPAIGN NUMBER: 14V154000 COMPONENT(S): SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC JEEP HAS NOT DERIVED THE CORRECT TEST TO CORRECT THIS ISSUE. MY BRAKES FAILED LAST WINTER DUE TO THIS VERY ISSUE. JEEP WOULD NOT CORRECT THE BRAKE ISSUE UNTIL THEY DID A FORMAL RECALL AND LETTERS WERE SENT. I NOW HAVE MY LETTER AND WENT TO THE DEALER. THE DEALER REFUSES TO REPLACE THE BRAKE BOOSTER AS IT APPARENTLY PASSES THE TEST JEEP ESTABLISHED. THEY ONLY PUT UP THE BOOSTER SHIELD. THE PROBLEM IS THAT THE WATER ALREADY DID GET INTO MY BRAKE BOOSTER AND MY BRAKES FROZE. I NEARLY HAD THREE ACCIDENTS OVER THE COURSE OF THE WINTER 2013/2014. I EXPECT I WILL HAVE MORE CLOSE CALLS IF NOT A FULL ON ACCIDENT THIS YEAR WHEN MY BRAKES AGAIN FREEZE UP AND STOP WORKING. THIS NEEDS TO BE ADDRESSED, AND JEEP NEEDS TO REPLACE ALL THESE BOOSTERS. JEEP ARE NOT ONLY SENDING ME BACK OUT ON THE ROAD WITH A DANGEROUS VEHICLE, BUT THOUSANDS OF OTHERS WHO ALLEGEDLY PASSED THE TEST, YET WILL FREEZE AGAIN THIS WINTER. UNFORTUNATELY, WE NEED TO BECOME A STATISTIC BEFORE JEEP PROPERLY CORRECTS THE ISSUE. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO RESPOND. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE TO A SAFE STOP. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPAIRED AND ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE UNTIL THE REPAIRS WERE PERFORMED. THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. ..UPDATED 11/17/14 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED OUT OF STATE, BECAUSE THE LOCAL DEALER, CLAIMED THEY DID NOT HAVE THE PARTS. UPDATED 12/11/14*JB

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 70 MPH ATTEMPTING TO SLOW DOWN, THE BRAKES FAILED TO STOP THE VEHICLE. THE BRAKE PEDAL WENT TO THE FLOOR AND THE CONTACT APPLIED FORCE TO THE BRAKE PEDAL AS THE VEHICLE COASTED TO A STOP. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT REQUESTED THAT THE VEHICLE BE INSPECTED BY AN INSPECTOR FROM THE MANUFACTURER. THE INSPECTOR WAS NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE CONTACT WAS NOT NOTIFIED BUT THE DEALER INDICATED THAT THE CONTACT WAS INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES AND SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

TIPM BROKEN CAUSES CAR TO SHUT OFF. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE. THE CONTACT MENTIONED THAT THE MANUFACTURER EXCEEDED THE REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER EXPLAINED THAT THE MANUFACTURER WAS ONLY PROVIDING FIVE REPAIR KITS AT A TIME AND PLACED THE CONTACT ON A WAITING LIST. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), BUT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE DEALER STATED THAT THE CONTACT WOULD BE ADDED TO A WAITING LIST SINCE THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

AS I WAS DRIVING DOWN A BUSY HIGHWAY TRAFFIC IN FRONT OF ME WAS STOPPING, SO I HIT THE BRAKES TO STOP ONLY TO REALIZE THAT I HAD NO BRAKES AND I WAS UNABLE TO STOP. SO IN PANIC MODE I SWERVED OVER 3 LANES OF TRAFFIC TO AVOID HITTING THE CARS IN FRONT OF ME, FINALLY MY JEEP STOPPED BEFORE HITTING THE CAR IN FRONT OF ME. TOOK MY JEEP TO THE DEALERSHIP TOOK THEM OVER A WEEK TO GET BACK TO ME TELLING ME WHAT WAS WRONG, THE BRAKE BOOSTER NEEDED TO BE REPLACED. I STILL HAVE NOT RECEIVED MY TRUCK BACK SINCE I TOOK IT TO THE STOP IN AUGUST 29, 20214. *TR

IT APPEARS WIRING TO THE DRIVER'S SIDE SEAT CONTROLS WERE RUN THROUGH THE STEEL FRAME OF THE SEAT. THE WIRES RUBBED ON THE STEEL FRAME UNTIL THEY SHORTED OUT AND STARTED A FIRE. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT MENTIONED THAT SEVERAL ATTEMPTS WERE MADE BEFORE THE VEHICLE WOULD RESTART. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. PAM

2011 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO A NOTICE FOR A BRAKE BOOSTER RECALL. *TGW THE CONSUMER HAS BEEN WAITING ALMOST TWO MONTHS FOR THE BRAKE BOOSTER RECALL, TO BE RECTIFIED. THE DEALER INFORMED HIM, THE PARTS WERE NOT AVAILABLE. THE CONSUMER REFERENCED RECALL NUMBERS 14V154000 AND 14V391000. *JB

JEEP HARD TO START WHEN ENGINE IS COLD DUE TO FAULTY TIPM AND FUEL RELAY. JEEP WILL ATTEMPT TO START, BUT WILL NOT TURN OVER. JEEP LOSES THROTTLE AND DIES AT IDLE. *TR

AFTER READING MANY OTHER COMPLAINTS I SEE THAT MY VEHICLE SEEMS TO ALSO BE SUFFERING FROM A FAULTY TIPM. MY FIRST ATTEMPT TO START THE CAR MOST DAYS IS MET WITH WHAT SEEMS TO BE A LACK OF FUEL BUT EVERY OTHER ATTEMPT TO START THE CAR THE SAME DAY IS SUCCESSFUL WITHOUT INCIDENT. THERE IS NO CONSISTENT TIME, SPEED OR TEMPERATURE RELATED TO WHAT HAPPENS WHEN THE CAR IS TRAVELING. THE DASHBOARD LIGHTS UP, RADIO, A/C, TURN SIGNALS AND HEADLIGHTS TURN OFF AND SEAT BELT ALERT SOUNDS. ONLY ONCE HAS VEHICLE LOST POWER BRIEFLY. WHEN I FIRST PURCHASED THIS VEHICLE IN 2012 THE DEALER COLD NOT FIND THE SOURCE OF THE PROBLEM. NOW IT IS HAPPENING MUCH MORE FREQUENTLY BUT BEFORE I TAKE IT TO THE DEALER AND PAY FOR THE TIPM I WANT TO VERIFY THAT IT IS A RECALL ITEM. ANOTHER ISSUE THAT BEGAN RECENTLY IS THE FRONT PASSENGER DOOR WOULD NOT CLOSE IF OPENED FROM THE INSIDE UNLESS WE PULL THE EXTERIOR HANDLE TWICE. I WAS TOLD THAT THIS WAS NOT COVERED AND WOULD COST AROUND $600. *TR

MY 2011 JEEP GRAND CHEROKEE OVERLAND 5.7L HAS NOT STARTING MULTIPLE TIMES. OTHER SYMPTOMS INCLUDE INTERMITTENT ROUGH IDLE AFTER STARTING, SPUTTERING/MISSING WHEN ACCELERATING AND UPHILL, AND INTERMITTENT FAILING TO SHIFT AT HIGH RPM. DEALER PROPOSING TO INSTALL STARTER/FUEL MODULE RELAY WHICH CHRYSLER HAS MADE DUE TO "AMOUNT OF PEOPLE WITH THIS PROBLEM" BUT QUOTING ME $410 FOR THE REPAIR. NO DEFINITIVE DIAGNOSIS THAT THIS WILL FIX ALL THE SYMPTOMS. ADVISED BY DEALER TO NOT DRIVE VEHICLE UNTIL PROBLEM IS FIXED AS THE TRUCK CAN STALL OR TURN OFF AT ANY TIME RESULTING IN A SERIOUS SAFETY RISK. THIS IS A VERY DANGEROUS PROBLEM!!! *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED AND FAILURE.

2011 JEEP GRAND CHEROKEE. CONSUMER STATES PROBLEMS WITH HESITATION TO START AND DYING IN THE GARAGE. *TGW THE VEHICLE WAS INSPECTED AND IT WAS DETERMINED THE INTEGRATED POWER MODULE NEEDED TO BE REPLACED. *JB

IN JUNE 2012 MY VEHICLE BEGAN GIVING PROBLEMS STARTING AFTER SEVERAL DAYS BACK AND FORTH TO THE DEALER I WAS TOLD MY VEHICLE NEEDS A PCM. THE PCM WAS ORDERED AND REPLACED BUT THE PROBLEM STILL EXIST. I WAS THEN TOLD THE TIPM HAD AN ISSUE. THE TIPM WAS REPLACED AND THE VEHICLE SEEMS TO BE WORKING AS FAR AS THE ISSUES STARTING BUT I KEPT HAVING PROBLEMS WITH THE VEHICLE SHUTTING OFF WHILE DRIVING. MONTHS AND MOTHS WENT BY WITH ME HAVING THIS ISSUE UNTIL THEY PLACED A DEVICE ON MY VEHICLE TO RECORD WHAT'S HAPPENING. AFTER KEEPING MY VEHICLE FOR A WHOLE DAY TO REMOVE THE DEVICE, A WEEK LATER THEY SAID IT DID NOT RECORD ANYTHING BECAUSE IT WENT DEAD. HOWEVER, I WAS TOLD TO BRING THE VEHICLE BACK IN FOR THEM TO CHECK SPARK PLUGS, TRANSMISSION, AND OTHER THINGS I DID SO AND THE PROBLEM WENT A WAY FOR COUPLE MONTHS ONLY TO COME RIGHT BACK. RIGHT NOW I AM RIGHT BACK AT SQUARE ONE WITH THE VEHICLE GIVING A HARD START AND THE VEHICLE SHUTTING OFF WHILE DRIVING. SOMETHING NEEDS TO BE DONE ABOUT THESE VEHICLES. THEY NEED TO BE OVERHAULED. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT WAS INFORMED THAT THE PART NEEDED FOR THE RECALL REPAIR WAS ON BACK ORDER. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 10 MPH, THE BRAKES FAILED. WHEN THE BRAKE PEDAL WAS FULLY APPLIED, THE BRAKES FAILED TO STOP THE VEHICLE IN A REASONABLE AMOUNT OF TIME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE DEALER COULD NOT REPAIR THE VEHICLE FOR TWO MONTHS BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. UPDATED 11/20/14*CN UPDATED 5/6/2015 *JS

THE DASH BOARD LIT UP AND COULD NOT START THE CAR. ELECTRICAL IN THE CAR WHILE DRIVING WAS LIKE A CHRISTMAS TREE ON THE DASH BOARD. FOUND THAT THE TOTALLY INTEGRATED POWER MODULE WAS NO GOOD. ALSO FOUND OUT ONLY SOME CARS ARE COVERED UNDER THE RECALL NOT ALL. *TR

WHEN YOU PUSH THE START BUTTON IT DOESN'T START BUT IF YOU PUSH IT 3 TO 4 TIMES AFTER HESITATION IT STARTS AS LONG AS YOU PULL YOUR FOOT AWAY FROM THE BRAKES BUT A MECHANIC TOLD ME THAT HE HEARS THE FUEL PUMP COMING ON AND STAYING ON EVEN THOUGH THE CAR ISN'T RUNNING. I CALLED CHRYSLER ON MONDAY THE 15TH OF SEPTEMBER AND ACCORDING TO THEM AND THE LOCAL DEALER I HAD TO PAY TO REPAIRS AND IT SOUNDED LIKE A TIPD PROBLEM OR A FUEL PUMP OR THIS OR THAT BUT I HAD TO BRING IT FOR THEM TO LOOK AT AND THEY WILL GIVE ME AN ESTIMATE. I HAVE A GOVERNMENT VEHICLE TO DRIVE TO WORK AND BACK AND I HAD TO DEPEND ON OTHER PEOPLE TO GET TO PLACES AND USE THE JEEP WHEN I HAVE TO YET IT TAKES A FEW MINUTES TO GET IT STARTED UNTIL I CAN FILE A COMPLAINT AFTER ALL THE VEHICLE HAS LOW MILEAGE AND SOUNDED LIKE A DEFECT. THANKFULLY I HEARD ON THE NATIONAL NEWS YESTERDAY THAT THEY ARE RECALLING THE 2011 JEEP GRAND CHEROKEE FOR THAT SAME PROBLEM AND AFTER READING OTHER COMPLAINTS ON THE SAME YEAR VEHICLE IT WAS LIKE SEEING A CARBON COPY OF MY COMPLAINT. WHAT HAPPENED TO ME AND MY CHILDREN WHEN THE JEEP STALLED ON CAMP KANATA RD. IN WAKE FOREST, NC WILL NOT BE FORGOTTEN. IT FRIGHTENED ME MAINLY FOR MY CHILD. SHE WAS WORRIED THAT WE WERE GOING TO BE HIT FROM THE REAR WHEN THE JEEP STOPPED SUDDENLY ONLY 100 FT. FROM LEAVING THE DRIVEWAY OF CAMP KANATA. WE THOUGHT WE HAD A FLAT TIRE OR THAT THE VEHICLE WILL NOT START AGAIN BUT AGAIN THANKFULLY WE WEREN'T HIT. *TR

I WAS DRIVING ON A SURFACE STREET AND BEGINNING TO SLOW FOR A TRAFFIC SIGNAL WHEN THE CAR SHUT OFF. I HAD NO POWER WHATSOEVER; HAD TO COAST AS FAR AS I COULD TO THE SIDE OF THE ROAD; THEN PUT THE CAR IN PARK, AND RESTARTED IT. A FEW WEEKS PRIOR, I HAD TAKEN THE CAR TO THE ONTARIO, CA JEEP CHRYSLER DEALERSHIP WHERE THEY REPAIRED AN ISSUE WITH THE CAR NOT STARTING. THE SERVICE REP STATED THAT THEY HAD INSTALLED A CIRCUIT BOARD OVERLAY. IT IS MY UNDERSTANDING THAT THIS IS A SUPPOSED FIX FOR TIPM ISSUES, BUT IT DID NOT STOP MY CAR FROM TURNING OFF AFTER THE REPAIR HAD BEEN DONE. SEVERAL MONTHS AGO, I TOOK THE CAR INTO THE SAME DEALERSHIP WITH THE COMPLAINT THAT THE ALARM - HORN - HAD BEEN GOING OFF RANDOMLY FOR NO REASON. AT THAT TIME, THE SERVICE REP SAID THEY COULD NOT REPLICATE THE ISSUE AND COULD DO NOTHING. IT IS ALSO MY UNDERSTAND NOW THAT THIS IS ANOTHER SYMPTOM OF TIPM FAILURE. *TR

HELLO, I WAS BROWSING THE INTERNET AFTER RUNNING INTO THE FAULTY TIPM WITH MY 2011 GRAND CHEROKEE. I PURCHASED A CERTIFIED PRE OWNED VEHICLE FROM BUHLER BITTER DEALERSHIP IN HAZLET NJ IN LATE JANUARY/ FEB 2014. THIS PAST FRIDAY I BROUGHT MY VEHICLE TO THE DEALERSHIP TO HAVE THE PROBLEM LOOKED AT. IN RETURN I WAS GIVEN A BILL FOR OVER 1,500 DOLLARS TO FIX THE ISSUE. THEY TOLD ME THE ISSUE WAS NOT A RECALL AND WAS NOT COVERED BY THE LIMITED WARRANTY I WAS GIVEN. IS THERE ANY STEPS I SHOULD TAKE WITH THIS? I ALREADY PAID AND HAD THE VEHICLE FIXED.. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

EARLIER THIS YEAR I STARTED EXPERIENCING STARTING DIFFICULTIES WITH MY JEEP. WHILE PRESSING THE START BUTTON, THE IGNITION WOULD RUN BUT NOT TURN OVER. EVENTUALLY IT WOULD START. HOWEVER, OVER THE SUMMER THE PROBLEM BECAME WORSE AND ON OCCASION THE VEHICLE WOULD NOT START AND WHEN IT DID IT WOULD STALL OUT. I TOOK IT TO THE DEALER ON 8/23/2014 AND THEY WERE ABLE TO REPLICATE THE PROBLEM. THEY CALLED ME AND SAID I HAD A BAD FUEL PUMP AND IT NEEDED TO BE REPLACED AT A PRICE OF $1,300. WHILE THE JEEP WAS IN THE SHOP, I STARTED DOING AN ONLINE SEARCH OF MY PROBLEM AND DISCOVERED THE PROBLEM THAT A HUGE NUMBER OF PEOPLE WERE HAVING - A BAD TIPM. ON 8/26/2014 I WENT IN TO PICK UP THE VEHICLE AND NOTICED ON MY RECEIPT THAT THEY REPLACED THE TIPM AND NOT THE FUEL PUMP. I PRESENTED MY RESEARCH WITH THE SERVICE TECH AND SAID SINCE THIS IS DEFINITELY A DESIGN FLAW WITH THIS VEHICLE, THIS SHOULD EITHER BE COVERED UNDER WARRANTY OR RECALL. HE SAID THAT HE HAD NO AUTHORITY TO DO THIS AND I WAS FORCED TO PAY $1,233.42 TO RETRIEVE MY VEHICLE. I HAVE NOW BEEN MADE AWARE OF A RECALL FOR THIS PROBLEM WHEREIN THE REMEDY WILL BE TO REPLACE THE FUEL PUMP RELAY WITH ONE EXTERNAL TO THE TIPM AT NO CHARGE. SINCE MY PROBLEM WAS RESOLVED PRIOR TO THIS RECALL I AM EXPECTING A REIMBURSEMENT OF THE $1,233.42 THAT I HAVE ALREADY PAID. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THE BRAKES FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT MENTIONED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

CHRYSLER SAFETY RECALL P14 / NHTSA 14V-154 BRAKE BOOSTER: TOOK VEHICLE FOR THE INSPECTION AND WAS TOLD YES WE WOULD GET THE UPDATED PART. NOW 2 MONTHS LATER STILL NO COMPLETION TO THE SAFETY RECALL! THE LOCAL DEALER STATES THE PART IS ON NATIONAL BACK-ORDER. IS THIS A SAFETY RECALL OR NOT? WHY SO LONG TO GET RESOLVED? NOW I HAVE ANOTHER SAFETY RECALL P36 / NHTSA 14V-391 FOR AN ISSUE WITH THE VANITY WIRING THAT MAY CAUSE A FIRE. WONDER HOW LONG THIS ONE WILL TAKE? I HAVE NOT YET CONTACTED THEM ABOUT THIS ONE TO BE FAIR. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V391000 AND 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC). NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL SYSTEM). THE CONTACT WAS TOLD BY THE LOCAL DEALER THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT WA CONCERNED THAT THE SAFETY ISSUES WERE NOT BEING REPAIRED IN A TIMELY MANNER THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED EXCESSIVE FORCE WAS REQUIRED WHEN APPLYING THE SERVICE BRAKES. THE CONTACT STATED THAT RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS LEFT A MESSAGE IN REGARDS TO THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 56,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. ALSO, THE DEALER MENTIONED THAT THE MANUFACTURER WAS SENDING ONE REPAIR KIT PER WEEK REASON WHY THE CONTACT HAD BEEN PLACED ON A WAITING LIST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DECLINED TO PROVIDE AN ALTERNATIVE REMEDY. THE VEHICLE WAS NOT REPAIR. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

BRAKE BOOSTER FAILED. THERE IS A RECALL ON THE BRAKE BOOSTER (P14) AND THE DEALER CANNOT RETURN THE VEHICLE TO ME UNTIL THE BRAKE BOOSTER IS REPAIRED. THEY CANNOT GET PARTS FROM CHRYSLER AND IT HAS BEEN OVER A MONTH. I HAVE BEEN WITHOUT MY VEHICLE FOR OVER A MONTH AND NEITHER THE DEALER OR CHRYSLER CAN GIVE ME INFORMATION ON WHEN THE PARTS WILL BE AVAILABLE. I'VE PURCHASED FOUR JEEPS AND WILL NOT EVER AGAIN AFTER THIS. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAD A RECALL P36/NHTSA 14V-154 AND CONTACTED THE DEALER. I SET AN APPOINTMENT FOR AUGUST 14, 2014 TO BRING THE CAR IN BECAUSE THEY TOLD ME THEY NEEDED TO INSPECT AND ORDER THE PART. I DROPPED THE CAR OFF FOR THE DAY, SO THEY COULD INSPECT IT, AND PICKED IT UP AT THE END OF THE DAY. IT IS SEPTEMBER 25, 2014, AND THEY HAVE NOT CONTACTED ME OR RETURNED MY CALLS REGARDING THE REPAIR. I ALSO GOT A SECOND RECALL WHILE WAITING FOR FOLLOW-UP ON THE FIRST FOR THIS VEHICLE: P36/NHTSA 14V-391. I CALLED TO SET THAT APPOINTMENT FOR THE SAME TIME AS THEY REPAIR THE FIRST RECALL. I LEFT A MESSAGE WITH THE RECEPTIONIST AND NEVER GOT A CALL BACK. I DO NOT FEEL AS THOUGH I NEED TO MANAGE THEIR RECALL FOR MY VEHICLE, AND THEY DO NOT MAKE ANY ATTEMPTS TO MANAGE IT THEMSELVES OR RESPOND TO MY INQUIRIES. WHAT DO I DO FROM HERE? THE DEALER IS AUTONATION CHRYSLER DODGE JEEP RAM, ROSEVILLE, CA 95661. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS TO START THE IGNITION. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP AND THE RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON NUMEROUS OCCASIONS. THE CONTACT MENTIONED THAT THERE WAS A CONTINUOUS HISSING SOUND COMING FROM THE REAR OF THE VEHICLE. THE DEALER STATED THAT THE TIPM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 28,689.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES). THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON THE FIRST ATTEMPT. THE CONTACT HAD TO WAIT SEVERAL MINUTES BEFORE THE VEHICLE COULD BE RESTARTED. WHEN THE VEHICLE RESTARTED, THERE WAS A STRONG FUEL ODOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

ON FRIDAY, 9/19/14, MY 2011 JEEP GRAND CHEROKEE ALMOST KILLED ME. I WAS DRIVING BETWEEN VA AND NY VIA I-81 FOR A FAMILY FUNERAL. I STOPPED HALF-WAY THERE FOR LUNCH AND THEN EXPERIENCED A PROBLEM STARTING IT. HITTING THE START BUTTON, IT WOULD NOT START, AND WOULD NOT STOP TRYING TO DO SO - IT KEPT CRANKING AND WOULD NOT STOP UNTIL I OPENED THE DOOR. IT DID THIS 3-4X, AND THEN IT STARTED. IT HAD NEVER DONE THIS BEFORE. I CONTINUED ON, MORE CAUTIOUSLY. AN HOUR LATER, WHILE PASSING SEVERAL BIG RIGS, PART OF THE ELECTRICAL SYSTEM STOPPED WORKING. I LOST POWER STEERING, ACCELERATOR FUNCTION, AND MY DASH LIT UP - AND THE ENGINE CONTINUED RUNNING AND EVEN REV'ED DESPITE THE LACK OF THE ACCELERATOR. MY BRAKES ALSO DIDN'T WORK FOR APPROX. 10 SECONDS. THE ROAD CURVED, AND I ALMOST LOST CONTROL AND FLIPPED THE JEEP TRYING TO AVOID THE BIG RIGS, WHICH WERE SLAMMING ON THEIR BRAKES ALL AROUND. ULTIMATELY, I WAS ABLE TO PULL OVER WITH NO ACCIDENT OR DAMAGE AND TURNED THE VEHICLE OFF. AFTER 15 MINUTES, IT RE-STARTED, AND I WAS ABLE TO GET TO MY DESTINATION WITH NO OTHER PROBLEMS. UPON ARRIVAL, HOWEVER, I EXPERIENCED THE SAME THINGS WHILE TESTING IT AT VERY LOW SPEEDS ON BACK ROADS. AFTER THE FUNERAL ON SATURDAY, I WAS ABLE TO GET IT TO THE LOCAL DEALERSHIP, WHERE IT STILL IS UNDERGOING DIAGNOSTICS. I HAD TO TRAVEL BACK TO VA ON SUNDAY, AND NOW HAVE TO RENT A CAR, DEAL WITH LONG-DISTANCE REPAIRS WITH AN UNKNOWN DEALERSHIP, AND TRAVEL BACK TO NY TO GET IT ONCE REPAIRED. THE DEALERSHIP INDICAT

ON FRIDAY, 9/19/14, MY 2011 JEEP GRAND CHEROKEE ALMOST KILLED ME. I WAS DRIVING BETWEEN VA AND NY VIA I-81 FOR A FAMILY FUNERAL. I STOPPED HALF-WAY THERE FOR LUNCH AND THEN EXPERIENCED A PROBLEM STARTING IT. HITTING THE START BUTTON, IT WOULD NOT START, AND WOULD NOT STOP TRYING TO DO SO - IT KEPT CRANKING AND WOULD NOT STOP UNTIL I OPENED THE DOOR. IT DID THIS 3-4X, AND THEN IT STARTED. IT HAD NEVER DONE THIS BEFORE. I CONTINUED ON, MORE CAUTIOUSLY. AN HOUR LATER, WHILE PASSING SEVERAL BIG RIGS, PART OF THE ELECTRICAL SYSTEM STOPPED WORKING. I LOST POWER STEERING, ACCELERATOR FUNCTION, AND MY DASH LIT UP - AND THE ENGINE CONTINUED RUNNING AND EVEN REVVED DESPITE THE LACK OF THE ACCELERATOR. MY BRAKES ALSO DIDN'T WORK FOR APPROX. 10 SECONDS. THE ROAD CURVED, AND I ALMOST LOST CONTROL AND FLIPPED THE JEEP TRYING TO AVOID THE BIG RIGS, WHICH WERE SLAMMING ON THEIR BRAKES ALL AROUND. ULTIMATELY, I WAS ABLE TO PULL OVER WITH NO ACCIDENT OR DAMAGE AND TURNED THE VEHICLE OFF. AFTER 15 MINUTES, IT RE-STARTED, AND I WAS ABLE TO GET TO MY DESTINATION WITH NO OTHER PROBLEMS. UPON ARRIVAL, HOWEVER, I EXPERIENCED THE SAME THINGS WHILE TESTING IT AT VERY LOW SPEEDS ON BACK ROADS. AFTER THE FUNERAL ON SATURDAY, I WAS ABLE TO GET IT TO THE LOCAL DEALERSHIP, WHERE IT STILL IS UNDERGOING DIAGNOSTICS. I HAD TO TRAVEL BACK TO VA ON SUNDAY, AND NOW HAVE TO RENT A CAR, DEAL WITH LONG-DISTANCE REPAIRS WITH AN UNKNOWN DEALERSHIP, AND TRAVEL BACK TO NY TO GET IT ONCE REPAIRED. THE DEALERSHIP INDICAT

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE PULLING OUT OF THE DRIVEWAY, THE VEHICLE HESITATED AND STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP RELAY HAD FAILED. HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE WAITING AT A TRAFFIC LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER A SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE WIN MODULE HAD FAILED AND NEEDED TO BE REPLACED. ANOTHER TECHNICIAN REPLACED THE FUEL PUMP RELAY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL). THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

MY 2011 JEEP GRAND CHEROKEE WITH ONLY 42,000 MILES ON IT IS NOT STARTING PROPERLY. IT TRIES TO TURN OVER BUT SOMETIMES IT CAN TAKE 5 TIMES BEFORE I CAN GET IT TO START. I HAVE READ ONLINE MANY OTHER JEEP OWNERS ARE HAVING THIS ISSUE AND IT IS RELATED TO THE TIPM. PLEASE INVESTIGATE. THANK YOU. *TR

I PARKED THE CAR IN THE GARAGE AND HEARD A NOISE. AFTER SEARCHING THE WHOLE CAR, THE FUEL PUMP WAS STUCK ON. I TURNED CAR ON AND OFF THINKING IT WOULD RESET AND IT DID NOT. I HAD TO PULL THE FUSE TO TURN OFF THE PUMP. I TOOK IT TO THE DEALER AND WAS TOLD THAT THE TIPM WAS BAD AND WILL COST $1500.00 TO REPLACE. *TR

MY WIFE WAS DRIVING THE VEHICLE ACROSS A BUSY INTERSECTION, AN INTERSECTION WHERE 2 LANES MERGE INTO ONE ON THE FAR SIDE. SHE WAS IN THE THROUGH LANE, THE LEFT LANE. OUR VEHICLE LOST ALL ENGINE POWER. CARS WERE MERGING FROM THE RIGHT AND NO ONE COULD COMPREHEND THAT OUR VEHICLE WAS IN A FAILURE MODE. WITH ENGINE NOT RUNNING, AND BELLS RINGING WHICH NO IDEA WHY THE BELLS, THE POWER-STEERING WAS INOPERATIVE AND THE BRAKES WERE VERY INEFFECTIVE. SHE WAS TRYING TO GET THE VEHICLE OFF TO THE SIDE OF THE ROAD, WITHOUT HITTING ANYONE OR BEING HIT. SOMEHOW, SHE AVOIDED AN ACCIDENT. SHE'S A VERY SMALL IN STATURE PERSON AND IT TOOK ALL SHE HAD TO STEER AND STOP THIS 5200 POUND JEEP. AFTER LETTING THE JEEP SIT, IT STARTED UP AFTER MULTIPLE ATTEMPTS AND WE WENT DIRECTLY TO THE JEEP DEALERSHIP. THEY PLUGGED IN A CODE-READER, FOUND NO CODES, AND SENT US ON OUR WAY. THEY WOULD NOT PROVIDE US WITH A REPAIR WORK ORDER SO WE HAVE NO PAPER WORK. THEY KNOW WHAT'S WRONG BUT ARE AVOIDING THE ISSUE. IT'S THE TIPM! THIS ISSUE HAS CONTINUED TO OCCUR AND THE FUEL PUMP ISN'T RUNNING WHEN IN THE FAILURE MODE. SOMETIMES THE HORN BLOWS BY ITSELF! WE'VE HAD THE WIPERS NOT FUNCTION AND THE WINDOW NOT ROLL UP. THE VEHICLE IS HAUNTED. WHAT DOES IT TAKE FOR A RECALL NHTSA? *TR

CAR WAS SHUT OFF, LOCKED AND PARKED IN MOTEL PARKING LOT. 45 MINUTES LATER, CALL WAS MADE TO ROOM THAT IT HAD ROLLED ACROSS LOT, DOWN A HILL AND CRASHED INTO A TANKER TRUCK WHICH WAS REFUELING @ A GAS STATION. CAR WAS RUNNING AND IN DRIVE. I AM DOUBLY SURE CAR HAD BEEN SHUT OFF, PLACED IN PARK, AND LOCKED SECURELY. WEATHER HAD BEEN EXTREMELY HOT THAT DAY (+100 DEGREES). *TR

MY JEEP BECAME INCREASINGLY DIFFICULT TO START. I TOOK IT TO THE DEALERSHIP AND IT WAS A TIPM ISSUE. THE DEALERSHIP REWIRED THE FUEL PUMP CIRCUIT TO TIPM WITH A STAND-ALONE OUTSIDE RELAY. THIS NEW RELAY IS USED TO TURN-ON THE FUEL PUMP. *TR

MY JEEP WOULD NOT START. I CHECKED ONLINE AND FOUND MANY PEOPLE HAD THE SAME PROBLEM HOWEVER SOME SAID THAT WHEN THEY GOT THE VEHICLE TO START IT WOULD SUDDENLY QUIT RUNNING WHILE DRIVING. I BROUGHT THE VEHICLE TO THE DEALER WHO EXPLAINED THAT THE ELECTRICAL CONNECTION TO THE FUEL PUMP WAS THE PROBLEM AND THAT THEY WOULD HAVE TO REPLACE THE TIPM. THE SERVICE WRITER SAID THAT THIS PROBLEM WAS MORE PREVALENT ON THE 2011 MODEL. IF IT IS TRUE THAT THIS IS A DEFECTIVE PART AND THAT THE FUEL COULD SHUT OFF AT ANY TIME, THIS CERTAINLY SEEMS LIKE A SAFETY ISSUE. *TR