2011 Jeep Grand Cherokee complaints

WAS DRIVING AND THE VEHICLE STOP ON THE HIGHWAY, GOT OUT OF THE WAY FROM TRAFFIC. I TRIED TO START THE VEHICLE BUT IT TRY TO TURN OVER. I LET GO OF THE KEY IT WAS STILL TRYING TO START BY ITSELF. IT FINALLY STARTED I DROVE IT HOME. I TRIED TO START THE JEEP IT JUST TURN OVER WITHOUT STARTING LET GO OF THE KEY IT STILL TRYING TO START ON ITS OWN. I CALLED THE DEALER AND TALKED WITH SERVICE DEPT, SERVICE ADVISOR NAME IS [XXX] . HE TOLD ME TO BRING IT IN. I DROVE IT TO THE DEALER ON 9/23/14. GOT MY CAR BACK ON 9/26/14. I WAS TOLD IT WAS THE TIPM, {TOTALLY INTEGRATED POWER MODULE}. I GOT A RECALL NOTICE FROM CHRYSLER GROUP, SAFETY RECALL NOTICE. CHRYSLER CHARGED ME $1,307.48 TO REPLACE THE TIPM. THEN I HAD TO TAKE IT BACK TO THE DEALER BECAUSE THERE WAS A RECALL FOR THE BRAKE BOOSTER HAD IT FIXED THE SAME TIME FOR THE TIPM. I GOT HOME WITH THE VEHICLE I WHEN TO THE STORE GOT UP THE STREET THE BRAKES WHEN TO THE FLOOR. IT FRIGHTEN THE HELL OUT OF ME. GOT THAT FIXED THEN THE BRAKE LIGHTS STAY ON PLUS NO BRAKE LIGHTS, LOOKS LIKE I WAS RIDING MY BRAKES, HAD TO TAKE IT BACK TO THE DEALER AGAIN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE BATTERY WAS REPLACED ON TWO OCCASIONS BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE WAS 72,000.

THE DEALER LIST FOR THE WARRANTY REPAIR OF THE RECALL IS 7 PAGES LONG AND IN 3 MONTHS ONLY ONE PAGE HAS BEEN COMPLETED. I BELIEVE THIS IS AN UNREASONABLE DELAY FOR A SOMEWHAT BASIC PART RELATED TO AN IMPORTANT SAFETY FUNCTION LIKE BRAKING. *TR

10/27/14- TRIED TO START CAR USING PUSH-BUTTON START- CAR ENGINE WOULD NOT TURN OVER, HOWEVER DASHBOARD INDICATOR LIGHTS CAME ON, AND ALSO A MESSAGE IN THE MENU THAT READ- NO BUS TIPM. WINDSHIELD WIPERS CAME ON (BUT THE CONTROL WAS IN THE "OFF" POSITION), AND WOULD NOT STOP EVEN WHEN CONTROL WAS SWITCHED ON AND OFF. ONLY STOPPED WITH PUSH-BUTTON START BUTTON WAS PRESSED. TRIED SEVERAL TIMES WITH SAME RESULTS. CALLED TOW TRUCK, HAD CAR TOWED TO NEIGHBORHOOD LICENSED MECHANIC. 2 DAYS LATER, WAS TOLD TO HAVE CAR TOWED TO JEEP DEALERSHIP BECAUSE THEY COULDN'T IDENTIFY THE PROBLEM. HAD CAR TOWED TO JEEP DEALERSHIP 10/30/14 AND AFTER 1 1/2 DAYS, WAS TOLD THAT IT WAS THE TIPM MODULE & WOULD NEED REPLACED. CAR CAN NOT BE DRIVEN UNTIL PART IS REPLACED. $980 FOR THE TIPM MODULE & $90/HOUR FOR LABOR, AND NO GUARANTEE THAT THIS WOULD FIX THE PROBLEM. I PURCHASED THIS CAR USED IN MAY 2014, WITH 2000 MILES/2-3 MOS. LEFT ON THE 3 YEAR/36K MILE BASIC LIMITED WARRANTY. THIS CAR IS NO LONGER UNDER WARRANTY & I MUST PAY FOR THIS REPAIR OUT OF POCKET. *TR

WE RECEIVED AN IMPORTANT SAFETY RECALL LETTER ABOUT THE BRAKE BOOSTER ON MY WIFE'S 2011 JEEP GRAND CHEROKEE AND CALLED OUR DEALER, WESTGATE CHRYSLER IN PLAINFIELD, IN, ON JUNE 13, 2014, AT 10:19 A.M. AND WERE TOLD IT WOULD BE TWO(2) MONTHS MORE. TODAY, OCTOBER 31, 2014, AT 8:38 A.M. WE WERE TOLD IT WAS STILL ON ORDER. TOMORROW WILL BE THE FIRST DAY OF NOVEMBER! I WANTED TO LET YOU KNOW, SO HOPEFULLY YOU CAN ADDRESS THIS ISSUE WITH CHRYSLER. IF THE BRAKE MAY BE COMPROMISED AND MAY "CAUSE A CRASH WITHOUT WARNING" THIS IS A SERIOUS ISSUE AND CHRYSLER NEEDS TO DO A MUCH BETTER JOB OF SERVICING IT. THANK YOU, IN ADVANCE, FOR YOUR ASSISTANCE. *TR

VEHICLE FAILS TO START. STARTS AFTER MULTIPLE ATTEMPTS. OWNER FEARS VEHICLE MAY FAIL PERMANENTLY. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO LOCATE A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS UNAWARE THAT THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL SYSTEM). THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,900. UPDATED 12/18/14*CN UPDATED 9/28/15 *JS

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WERE VARIOUS ELECTRICAL SHORTAGES WITHIN THE VEHICLE THAT OCCURRED INTERMITTENTLY. THE DEALER WAS NOT ABLE TO NEITHER REPLICATE NOR DIAGNOSE THE FAILURES. THE CONTACT ALSO INDICATED THAT THE BRAKES FAILED ON SEVERAL OCCASIONS AND WENT TO THE FLOORBOARD ABNORMALLY. THE CONTACT HAD TO APPLY FORCE TO STOP THE VEHICLE ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INSTALLED INSUFFICIENT ROTORS AND DID NOT SECURE THE TIRES CAUSING THEM TO FRACTURE. THE CONTACT HAD TO TAKE THE VEHICLE BACK TO HAVE THE DEALER TO HAVE THEM REINSTALL THE CORRECT ROTORS. THE VEHICLE WAS REPAIRED BY THE AUTHORIZED DEALER FOR THE BRAKE FAILURE HOWEVER, THE FAILURE INTERMITTENTLY RECURRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT IN COLDER WEATHER, THE BRAKES WOULD FREEZE AND EXTREME FORCE WAS REQUIRED IN ORDER TO OPERATE THE BRAKES. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART NEEDED WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

THE PROBLEM STARTED INITIALLY WHEN THE VEHICLE REFUSED TO START OCCASIONALLY. THEN IT BECAME INCREASINGLY MORE FREQUENT. THEN IT CAME TO THE POINT THAT THE CAR WOULDN'T START AT ALL. IT WAS DISCOVERED THE TIPM HAD TO BE COMPLETELY REPLACED FOR A TOTAL AMOUNT OF $1451.78. *TR

THERE IS A KNOWN ISSUE AND RECALL WITH THE TIPM FAILING. MY CAR HAS THE SAME ISSUES. STARTING ISSUES AND ENGINE WILL AT TIMES JUST DIE WHILE DRIVING. MY WIFE HAD THE CAR STOP RIGHT IN THE MIDDLE OF AN ACTIVE INTERSECTION. THE DEALERSHIP HAS DIAGNOSED THIS AS THE PROBLEM BUT WHEN I CALL CHRYSLER THEY SAY MY CAR IS NOT INCLUDED IN THE RECALL. COST WILL BE OVER $1,000 TO FIX. MY CAR IS NOW DANGEROUS AND I NEVER KNOW WHEN IT WILL START OR NOT. *TR

VEHICLE (RECENTLY PURCHASED USED) WOULD NOT START WHEN PUSHING START BUTTON IN VEHICLE. THE FIRST DAY IT WOULD START USING REMOTE START ON FOB. HOWEVER, THIS PROBLEM OCCURRED AGAIN NEXT DAY AND WOULD NOT START FROM INSIDE CAR OR USING REMOTE OUTSIDE CAR. IT APPEARED TO START REMOTELY BUT WOULD DIE WITHIN SECONDS. WHEN TRYING TO START FROM INSIDE ENGINE WOULD CRANK BUT NOT START. AFTER SEVERAL START ATTEMPTS, I COULD SMELL FUEL. AFTER 20 MINUTES AND PROBABLY 15 ATTEMPTS, ENGINE STARTED AND I WAS ABLE TO RETURN HOME. HAVE BEEN AFRAID TO DRIVE VEHICLE SINCE AFTER READING NUMEROUS COMPLAINTS ON INTERNET. THERE IS A RECALL FOR THIS 2011 MODEL RELATING DIRECTLY TO THIS PROBLEM, BUT ONLY FOR VEHICLES MANUFACTURED BEFORE 7/20/2010. THIS VEHICLE SHOWS A MANUFACTURE DATE OF 9/2010. THIS PROBLEM HAS BEEN IDENTIFIED AND IS BEING INVESTIGATED FOR DEFECTIVE FUEL PUMP RELAY IN TIPM. I AM AFRAID TO DRIVE THE CAR. *TR

I STARTED HAVING ISSUES WITH MY 2011 JEEP GRAND CHEROKEE IN LATE JULY/ EARLY AUGUST WHERE THE VEHICLE WOULD HAVE ISSUES STARTING. I REPLACED THE BATTERIES IN THE KEY FOB, BUT IT DIDN'T SOLVE THE PROBLEM. I TOOK IT INTO THE DEALERSHIP AS THE PROBLEMS HAD CONTINUED AND INCREASED. I INFORMED THEM THAT I HAD READ ABOUT THE ISSUES WITH THE TIPM, BUT THEY DISREGARDED MY CONCERN AND TOLD ME THAT THE COMPUTER WAS NOT READING THE KEYS AND I NEEDED TO ORDER NEW ONES, WHICH I DID. NOT EVEN A WEEK LATER, I BROUGHT IT BACK TO THE DEALERSHIP AS IT WAS GIVING ME THE SAME PROBLEMS OF NOT STARTING. HE SAID THAT THEY WOULD NOT BE ABLE TO DO ANYTHING IF I COULD NOT RECREATE IT, SO I KEPT DRIVING IT KNOWING THAT IT MAY OR MAY NOT START. YESTERDAY, 10/28 THE FUEL PUMP WOULD NOT TURN OFF AND CAUSED THE BATTERY TO DRAIN. I HAD TO CALL ROADSIDE ASSISTANCE AND TOOK IT TO THE DEALERSHIP THE FOLLOWING MORNING AS THE PROBLEM WAS STILL OCCURRING. TODAY THEY TOLD ME THAT IT WAS INDEED THE TIPM THAT WAS FAULTY AND THAT IT NEEDED TO BE REPLACED. *TR

DATE ABOVE IS MOST RECENT OCCURRENCE MESSAGE: 2011 JEEP GRAND CHEROKEE - ABOUT 26000 MILES NOW; SINCE PURCHASE NEW WELL BELOW 5000 MILES, AND OCCURRING 1-3X/MONTH, USUALLY SHORTLY AFTER STARTING OUT, THE AUTOMATIC TRANSMISSION DOES NOT TRANSITION THROUGH THE SEQUENCE AND STAYS IN LOW. 4-5 X IN THE LAST 4-5 MONTHS. MOST RECENTLY ON 10/26/14,UPON ENTERING I95 FROM A SIDE STREET IN BALTIMORE INTO HEAVY TRAFFIC, THE TRANSMISSION STAYED IN LOW - IN THAT TRAFFIC HAD TO PULL OVER WITH VERY LITTLE ROOM - SHIFT INTO NEUTRAL AND START OUT AGAIN - VERY UNSAFE. EVERY TIME I TAKE IT TO THE DEALER THEY TELL ME IT "MEETS SPECS". WELL THE SPECS MUST BE WRONG - EVENTUALLY THIS WILL CAUSE AN ACCIDENT!!!! ALSO, THERE ARE TIMES OF UNPREDICTABLE ACCELERATION - AGAIN, USUALLY WITHIN 10-15 MIN OF BEING UNDERWAY. *TR

VEHICLE WILL NOT START. IF IT DOES IT TAKES AS MANY AS 9 TIMES CRANKING BEFORE IT FINALLY TURNS OVER TO START. *TR

STARTING IN LATE AUGUST MY CAR BECAME HARD TO START WOULD JUST TURN OVER AND NOT START LIKE ITS NOT GETTING GAS, IT STARTED DOING IT MORE AND MORE AND I STARTED RESEARCHING IT AND NOTICED A HOLE LOT OF PEOPLE WAS HAVING THIS PROBLEM AND A RECALL WAS GOING TO BE ISSUED OCT 24TH. I CALLED CHRYSLER AND THEY SAID MY VINE NUMBER WAS NOT PART OF THE RECALL THIS IS CRAZY IM HAVING THE SAME PROBLEM AS EVERYONE ELSE BUT MY JEEP IS NOT COVERED I DON'T UNDERSTAND WHY, COULD YOU PLEASE HELP ME WITH THIS. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE VEHICLE STALLED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.

INTERMITTENT NO START. IT TAKES 3 - 15 ATTEMPTS TO START THE VEHICLE. THERE IS A SERVICE RECALL FOR SIMILAR PROBLEM IN THE SAME MODEL AND VEHICLE YEAR, BUT MY VEHICLE VIN IS NOT INCLUDED IN THE RECALL. I AM NOT SURE HOW THAT IS POSSIBLE, UNLESS CHRYSLER USES DIFFERENT ELECTRONIC COMPONENTS DURING THE MANUFACTURING PROCESS, WHICH MIGHT EXPLAIN WHY THEY HAVE SO MANY PROBLEMS. I ALSO CAN'T HELP BUT WONDER IF CHRYSLERS IS ONLY RECALLING THOSE VEHICLES THAT BELONG TO OWNERS IN THE STATES WHERE THEY LOST A LAWSUIT ON THE PROBLEM. UNFORTUNATELY I GUESS FOR ME, I AM NOT IN ONE OF THOSE STATES. *TR

THIS IS THE SECOND TIME THAT THE ALTERNATOR SHORTED OUT SEIZED AND KILLED BATTERY WITHIN 9 MONTHS, SO BATTERY COMPLETELY DIES - FIRST TIME COULDN'T EVEN JUMP START SO HAD TO TOW, SECOND TIME I LEFT IT CONNECTED TO JUMP STARTER WIRES FOR 8 MINUTES AND THE CAR STARTED AND TOOK IT TO DEALERSHIP. FIRST TIME IT HAPPENED IN NOV 2013 AND NOW AGAIN IN OCTOBER 2014. CENTRAL AVENUE CHRYSLER JEEP DEALERSHIP DOESN'T KNOW WHY THIS IS HAPPENING, AS IT SHOULDN'T. I HAD TO PAY FOR THE REPLACEMENT TWICE NOW, $400 FIRST TIME AND $500 SECOND TIME. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TIPM MODULE FAILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

A 2011 JEEP GRAND CHEROKEE WITH 64,000 MILES ON IT IS SITTING IN MY DRIVEWAY, AS IT WILL NOT START. I FIND IT APPALLING THAT A CAR THAT IS 3 YEARS OLD CAN HAVE SO MANY ISSUES PLAGUING IT. IT IS A MONEY PIT. THERE IS A CYLINDER 2 MISFIRE (NEEDS CYLINDER HEAD), A TORQUE CONVERTER CODE, AND A FAULTY FUEL PUMP RELAY ON THE 'TOTALLY INTEGRATED POWER MODULE'. THE SAFETY OF MY FAMILY, AND THE CONSUMER IN GENERAL, IS COMPROMISED - WHEN A $30,000 VEHICLE HAS THE POTENTIAL TO STALL WHILE DRIVING. WHEN WORKING, THE JEEP DECELERATES WHILE DRIVING, HAS LOW POWER AND IDLES VERY IRREGULARLY. I AM VERY DISAPPOINTED WITH MY PURCHASE AND WITH THE FACT THAT CHRYSLER STANDS FOR SUCH FAULTY PRODUCTS. *TR

CAR WOULD NOT START ON FIRST ATTEMPT AND PROGRESSIVELY GOT WORSE REQUIRING MORE ATTEMPTS OVER SEVERAL DAYS. CAR WOULD START AND QUICKLY STALL. REPLACEMENT OF FUEL PUMP RELAY FIXED THE ISSUE. *TR

LOCAL CHRYSLER DEALERSHIPS DO NOT HAVE PARTS TO CORRECT BRAKE BOOSTER RECALL P14 / NHTSA 14V-154. HAVE BEEN WAITING 3 MONTHS FOR REPLACEMENT PARTS. DEALERSHIPS SAY PARTS ARE BACK ORDERED AND THEY HAVE NO ESTIMATE ON WHEN NEW PARTS WILL ARRIVE. RECALL IS NOT BEING ADDRESSED WITHIN A REASONABLE AMOUNT OF TIME. *TR

THESE JEEP GRAND CHEROKEE 2011 HAVE THE STARTING WHICH IS CAUSE OF A BAD ELECTRIC PROBLEM. IN WHICH KEEP KNOWS ABOUT FOR A LONG TIME AND DOESN'T WANT TO DO A RECALL FOR THIS ITEM. WHEN IT CAN CAUSE A FIRE A PERSON TO CRASH WHEN THE ENGINE STALLED AND AIRBAGS DEPLOYS WHILE DRIVING. I VERY UNSAFE PROBLEM WHICH CAUSE THE CONSUMER AROUND 1500 TO FIX WHEN IT IS A MANUFACTURER PROBLEM AND DEFECT. I THINK AND THEY SHOULD FIX IT ASAP BEFORE A FAMILY GETS KILLED FOR THIS AND IT WILL BE WORSE. THANKS *TR

PUSH BUTTON START WILL NOT TURN OVER ENGINE ON FIRST ATTEMPT. STARTER CONTINUES TO CRANK FOR 10 SECONDS. UPON SECOND OR THIRD TRY ENGINE TURNS OVER WITH NO FURTHER SIGN OF A PROBLEM. PROBLEM REPEATED AGAIN WITHIN 3 DAYS. *TR

WHEN I LEFT THE HOUSE FOR WORK IT STARTED FINE AND WENT AROUND THE CORNER TO CONVENIENCE STORE AND WHEN I GOT BACK IN TO LEAVE IT WOULDN'T START. THE ENGINE TURNED OVER, BUT WOULDN'T START. I WAITED A FEW MINUTES, TOOK THE KEY OUT OF THE IGNITION AND TRIED AGAIN AND IT STARTED RIGHT UP. THE SAME THING HAPPENED THE FOLLOWING DAY. IT STARTED FINE IN THE MORNING, DROVE TO WORK AND THEN IT NEVER WOULDN'T START AGAIN. DURING THE DAY I TRIED SEVERAL TIMES. ONCE IT DID START BUT IT SOUNDED LIKE THE ACCELERATOR WAS PUSHED ALL THE WAY DOWN (MOTOR REVVED UP) SO I JUST TURNED IT OFF. HAD TO LEAVE IT AT WORK OVERNIGHT, THE FOLLOWING MORNING WENT TO TRY AND GET IT HOME AND IT STARTED AGAIN JUST FINE. I KNOW IT'S NOT THE BATTERY BECAUSE IT HAS 100% CHARGE AND ALL THE ELECTRONICS WORK IE. WINDOWS, LOCKS, RADIO, LIGHTS ETC. *TR

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

FUEL PUMP RELAY IN THE TIPM FAILED. DEALER REPLACING WITH A BYPASS KIT FOR APPROX $470.00. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MULTIPLE TIMES THE CAR HAD AN EXTENDED START, WOULD SPIN BUT NOT START. ELECTRONICS WOULD LOCK DOWN AND UNABLE TO TURN OFF THE SPIN. THE DEALERSHIP REPLACED THE FUEL RELAY EXTERNAL RELOCATION KIT. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON THE FIRST ATTEMPT. THE CONTACT MENTIONED THAT AFTER SEVERAL ATTEMPTS THE VEHICLE WAS ABLE TO RESTART. IN ADDITION, THE CONTACT STATED THAT ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V391000 (LIGHTING, ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS DRIVING ON I-75 AT NIGHT AND MY LIGHTS SUDDENLY WENT OUT. THE ONLY THING THAT STAYED ON WERE MY RUNNING LIGHTS. I PULLED OFF TO CHECK CAR AND FRONT HEAD LIGHTS AND BACK LIGHTS WERE NOT FUNCTIONING. FORTUNATELY MY FLASHERS WORKED, SO I MANAGED TO GET HOME WITH MY FLASHERS FLASHING AND DOME LIGHTS ON. MY DASH LIGHTS STAYED ON BUT DIMMED PERIODICALLY. IT WAS A VERY DANGEROUS SITUATION. WHEN I GOT CLOSE TO HOME, ALL THE LIGHTS CAME BACK ON. I TOOK IT TO DEALERSHIP WHERE THEY CHECKED THE CAR OUT AND COULD FIND NOTHING WRONG WITH THE ELECTRICAL SYSTEM. I NOW DON'T TRUST THE CAR AND WON'T DRIVE IT AT NIGHT. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

IN THE AFFECTED VEHICLES, THE FUEL PUMP RELAY INSIDE THE TOTALLY INTEGRATED POWER MODULE (TIPM-7) MAY FAIL, CAUSING THE VEHICLE TO STALL WITHOUT WARNING. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER THE FIRST ATTEMPT BUT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE TIPM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

THE DASHBOARD ON MY 2011 JEEP GRAND CHEROKEE OVERLAND IS CURRENTLY PEELING AND IS ESSENTIALLY DEFECTIVE. AFTER TALKING WITH JEEP AND MY LOCAL DEALER ABOUT REPLACEMENT THEY EXPLAINED TO ME THAT THIS WOULD NOT BE COVERED UNDER MY WARRANTY AND THAT I WOULD HAVE TO PAY FOR THIS REPAIR ON MY OWN. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 14V154000 (SERVICE BRAKES). THE CONTACT INDICATED THAT AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS HE WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND IT MAY TAKE AN ADDITIONAL 6 MONTHS BEFORE THE PARTS BECOME AVAILABLE. THE VEHICLE HAD NOT EXPERIENCE THE FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SUDDENLY SHUT OFF. AFTER RESTARTING THE ENGINE, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE DEALER STATED THAT THE TOTALLY INTEGRATED POWER MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHEN ATTEMPTING TO START THE VEHICLE, IT STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE ANTI-THEFT SYSTEM WARNING LAMP ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

MAY 2014 JEEP CHEROKEE, (55,000 MILES) WOULDN'T START WHEN BUTTON PUSHED. PROBLEM WAS INTERMITTENT WITH INCREASING FREQUENCY UNTIL REPAIR IN JULY 2014. REPLACED TIMP AT COST OF $1201.96. *TR

THE JEEP HAS NO BRAKE PEDAL, VERY DIFFICULT TO STOP. THE DEALER HAS THE VEHICLE AND SAID IT HAS A RECALL ON THE POWER BRAKE BOOSTER. THEY SAID THEY ARE WAITING ON THE PART FROM CHRYSLER BUT IT HAS BEEN 9 DAYS AND THEY DO NOT HAVE A ETA. THE JEEP IS UNSAFE TO DRIVE AT ANY SPEED THEREFORE WE ARE FORCED TO LEAVE THE JEEP AT THE DEALER FOR A UNDETERMINED TIME. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE HESITATED TO START WHEN THE PUSH START BUTTON WAS ACTIVATED. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

THE CAR WOULD TURN OVER BUT NOT START. *TR

I WAS HAVING PROBLEMS STARTING MY 2011 JEEP GRAND CHEROKEE. SOMETIMES IT STARTED AND THEN THE ENGINE DIED WHICH IS VERY DANGEROUS. I TOOK IT IN TO JEEP SERVICE AND THEY REPLACED THE FUEL PUMP RELAY IN THE TIPM. *TR

APPROXIMATELY 6 WEEKS AGO I REPORTED A LACK OF RESPONSE WHEN BRAKING. DEALER LOOKED AT THE SYSTEM AND FOUND NO ISSUE. REPORTED IT AGAIN TWO WEEKS AGO. DEALER LOOKED AT THE SYSTEM AND FOUND BRAKE BOOSTER NEEDED CHANGING. GOT THE VEHICLE BACK LAST WEEK AND THE PROBLEM HAS RE-OCCURRED. AT A STANDSTILL WHEN YOU PRESS THE BRAKE PEDAL YOU GET AN AIR BRAKE TYPE SOUND, AND A SLIGHT KNOCK, WHICH APPEARS TO COMING FROM THE COMPARTMENT BEHIND THE PEDAL. ISSUE HAS BEEN REPORTED AGAIN TO THE DEALER. THANKS, *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH MAKING A LEFT TURN, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS MADE AWARE OF RECALL NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL/PROPULSION SYSTEM). HOWEVER, THE PARTS WERE NOT AVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.