2011 Jeep Grand Cherokee complaints

I RECEIVED A RECALL NOTICE FOR THE TOTALLY INTEGRATED POWER MODULE FOR MY 2011 JEEP GRAND CHEROKEE IN OCTOBER 2014. THE VEHICLE NOW STRUGGLES TO START ALMOST EVERY TIME IT IS PROMPTED TO. IT USUALLY TAKES TWO OR THREE ATTEMPTS TO SUCCESSFULLY START AFTER IT MAKES A SORT OF REV TYPE OF NOISE AND EVEN PRODUCES AN ODOR WHICH IS SMELT ON THE OUTSIDE OF THE VEHICLE. THE DEALERSHIP HAS TOLD ME THAT THE PART TO CORRECT THE ISSUE IS CURRENTLY UNAVAILABLE, AND WHEN IT DOES BECOME AVAILABLE, THERE ARE OVER 20 PEOPLE AHEAD OF ME ON THE WAITING LIST TO BE REPAIRED. THE RECALL STATES THAT THE ISSUE COULD CAUSE THE CAR TO STALL UNEXPECTEDLY WHICH MAKES ME FEARFUL FOR MY, AND OTHERS, SAFETY BEING THAT I DRIVE ON THE INTERSTATE EVERYDAY. *TR

MY VEHICLE IS HAVING ISSUES STARTING/STALLING, AND SOUNDS LIKE THE WATER PUMP AND/OR ALTERNATOR IS FAILING. I WENT TO THE DEALERSHIP AND THEY SAID THIS IS ALL TIED TO P54/NHTSA 14V-530. THE TIPM PARTS ARE NOT AVAILABLE TO FIX THIS ISSUE, AND HAVE NOT BEEN AVAILABLE SINCE I RECEIVED THE FIRST RECALL NOTICE BACK IN OCTOBER 2014. THE DEALERSHIP SAID THE PARTS ARE NOT GOING TO BE AVAILABLE FOR WEEKS, POSSIBLY MONTHS. I CALLED JEEP/CHRYSLER AND THEY ALSO SAID THAT IS THE CAUSE OF MY PROBLEMS AND THEY HAVE NO DATE THAT RECALL REPLACEMENT/CORRECTION PARTS WILL BE AVAILABLE. I ASKED THEM WHAT I SHOULD DO SINCE I'M DRIVING A VEHICLE THAT DOESN'T WANT TO START (TAKES MULTIPLE ATTEMPTS), THAT STALLS OUT, AND THAT OTHER COMPONENTS UNDER THE HOOD ARE BEING AFFECTED. THEY SAID THEY WILL NOT COVER ANY TOWING, OR RENTAL COSTS, AND HAD NO GUIDANCE ON WHAT TO DO BESIDES "GOOD LUCK". THIS IS A SERIOUS ISSUE, I CAN BECOME STRANDED, THE CAR COULD STALL (POTENTIALLY WHILE DRIVING AND THIS CAR IS ALWAYS ON HIGHWAY HIGH SPEED DRIVING), AND I NOW HAVE OTHER PARTS UNDER THE HOOD THAT THIS ISSUE IS TAXING (ALTERNATOR, BATTERY, WATER PUMP, AND I COULD ONLY IMAGINE WHAT ELSE). WHAT AM I SUPPOSED TO DO THAT I'M FORCED TO DRIVE A VEHICLE WITH A RECALL THAT IS NOT SAFE TO DRIVE? I CAN'T EVEN PAY TO GET THIS FIXED, THERE IS NO SOLUTION AT THIS TIME. I DON'T UNDERSTAND HOW THE VEHICLE IS NOT RECALLED ENTIRELY AND TAKEN OFF THE ROAD, OR THAT IF PEOPLE ARE EXPERIENCING THIS ISSUE THERE IS NO RECOURSE. NO FREE T

THE VEHICLE HAS BEEN EXPERIENCING STALLING A COUPLE OF TIMES BEFORE AT LOW SPEEDS. ALSO FAILURE TO START AND A FAN LIKE NOISE COMING FROM AROUND THE FUEL PUMP. CHRYSLER ISSUED A RECALL ON THE FUEL PUMP RELAY, BUT I AM SERIOUSLY CONCERNED SINCE THIS IS AN ISSUE WITH THE TIPM AND THAT IS NOT BEING ADDRESSED. THE DEALERSHIP IS SCHEDULING 2 MONTHS OUT HOPING THEY WOULD HAVE THE PART BY THEN, WHILE I AM DRIVING WITH 2 KIDS IN A CAR THAT SHUTS OFF ON THE HIGHWAY AT 50 MPH. *TR

I HAVE BEEN WAITING FOR 2 MONTHS FOR PARTS FOR THE FUEL PUMP RELAY RECALL. I HAVE BEEN HAVING ISSUES WITH THE INITIAL HARD START FOR MONTHS. IT ALWAYS HAS EVENTUALLY STARTED AFTER TIME AND NOW MY 2011 JEEP GRAND CHEROKEE HAS STARTED TO STALL FROM THIS FAULTY RELAY ALSO. I WAS HEADING HOME ON THE LOCAL HIGHWAY MOVING BETWEEN 65-70MPH AND THE VEHICLE STALLED AS I SLOWED TO AROUND 45MPH TO EXIT THE HIGHWAY. LUCKILY I WAS APPROACHING AN EXIT AND WAS ABLE TO MANAGE TO GET OFF SAFELY. I WAS ABLE TO START IT AGAIN AND GET BACK HOME. TO HAVE THIS HAPPEN AT SPEED AND LOSE YOUR POWER STEERING AND ALL IS VERY DANGEROUS. CHRYSLER & THE DEALERS ALL SAY THEY HAVE NOT A CLUE WHEN PARTS WILL BE AVAILABLE FOR THIS RECALL. THESE JEEPS ARE JUNK !! THERE ARE SO MANY ISSUES WITH THEM ITS NOT FUNNY. THIS IS MY ONLY MEANS OF TRANSPORTATION AND I HAVE MISSED SEVERAL DAYS OF WORK DUE TO THE JEEP NOT STARTING/STALLING ETC. I DON'T HAVE ENDLESS MONEY TO RENT CARS AND SPEND ON COSTLY REPAIRS. FURTHERMORE, THE RECALL FIX OF MOUNTING AN EXTERIOR FUEL PUMP RELAY TO THE TIPM AND BYPASSING THE FAULTY ONE BURIED DEEP INSIDE IS THE CHEAPEST WAY OUT FOR CHRYSLER. WHAT THEY SHOULD BE DOING IS INSTALLING ALL NEW TIPM`S FOR CUSTOMERS WITH WORKING RELAYS. I DIDN'T PAY $40K FOR A JEEP TO HAVE IT COBBED UP WITH CHEAP RECALL FIXES. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL AFTER REPEATED ATTEMPTS. THE CONTACT ALSO STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE ENGINE STALLED AND AN ABNORMAL SOUND EMITTED FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING AND THE FUEL PUMP RELAY WAS REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V53000 (ELECTRICAL SYSTEM). HOWEVER, THE VEHICLE WAS NOT REPAIRED UNDER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE HESITATED TO START WITHOUT WARNING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PART NOT BEING AVAILABLE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM), BUT DID NOT CONFIRM IF THE VEHICLE WAS INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. IMMEDIATELY AFTER STARTING THE ENGINE, THE VEHICLE BECAME DISABLED AND NO WARNING LIGHTS ILLUMINATED. THE VEHICLE RESTARTED AND THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), NHTSA CAMPAIGN ID NUMBER: 14V391000 (ELECTRICAL SYSTEM), AND NHTSA CAMPAIGN ID NUMBER: 14V530000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V53000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V530000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), NHTSA CAMPAIGN ID NUMBER: 14V391000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN ID NUMBER: 14V530000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE IGNITION PUSH-TO-START BUTTON FAILED TO START THE VEHICLE SEVERAL TIMES. THE FAILURE WAS PROGRESSING AS THE WEATHER CHANGED CAUSING THE VEHICLE TO TAKE LONGER TO START. ALSO, THE CONTACT MENTIONED THAT THE VEHICLE STALLED SEVERAL TIMES WHILE ON A MAJOR HIGHWAY WHICH ALMOST CAUSED A CRASH. THE DEALER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE PART AND THE REMEDY WERE NOT YET AVAILABLE. THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN ID NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,200.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE STALLED. THE CONTACT MENTIONED THAT AFTER WAITING FOR ABOUT 20 MINUTES THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM), NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM), AND NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

CAR STALLED WITHOUT WARING, ENGINE LIGHT DIDNOT COME ON. IM LUCKY NO ONE HIT ME ON THE HIGHWAY!!! RECALL P54 IVE BEEN TOLD NO PARTS ARE AVAILABLE TO FIX.

ON JULY 19, 2014 MY VEHICLE CEASED TO START PROPERLY. IT WOULD TURN OVER AND OVER AND AFTER SEVERAL ATTEMPTS WOULD FINALLY START. ADDITIONALLY, THERE WERE SEVERAL INCIDENTS OF STALLING AT A STOP SIGN OR EXITING THE FREEWAY THEN DIFFICULTY RESTARTING. THIS BECAME MORE AND MORE FREQUENT, AND EACH TIME MY MECHANIC WAS UNABLE TO PINPOINT THE CAUSE. SEPTEMBER 4TH IS THE LAST DAY THAT MY CAR STARTED. I HAD IT TOWED TO THE MECHANIC WHO AFTER HAVING POSSESSION OF MY VEHICLE FOR 3 WEEKS UNABLE TO PINPOINT THE ISSUE, FOUND THROUGH RESEARCH THAT CHRYSLER HAD ANNOUNCED A MASSIVE RECALL FOR THIS EXACT ISSUE. HE REFERRED ME TO THE CHRYSLER RECALL SPECIALIST PHONE NUMBER, WHICH I CALLED IMMEDIATELY. MY FIRST FOUR PHONE CALLS WERE NOTHING MORE THAN A RUN AROUND GAME UNTIL I FOUND THE INFORMATION ON NHTSA WEBSITE. ACCORDING TO THE NHTSA RECALL INFORMATION, REPAIRS WERE SET TO BEGIN 10/25/14. ACCORDING TO CHRYSLER, THE NOTICES WERE SET TO GO OUT BY MAIL ON 10/31/14 THE GENTLEMAN ASSURED ME THAT I WOULD ALSO RECEIVE AN EMAIL RECALL NOTIFICATION TO PROVIDE THE REPAIRING DEALER ON 10/31/14. I MAKE AN APPOINTMENT AT RANCHO JEEP FOR RECALL P54 REPAIR AT 10AM NOVEMBER 1. 10/31/14, 3PM, I HAVE YET TO RECEIVE AN EMAIL NOTIFICATION. I CALL CHRYSLER AGAIN AND AM NOW TOLD THAT I HAD BEEN MISINFORMED, IT IS A PRELIMINARY NOTICE, NO REPAIRS CAN BE DONE. MY JEEP IS STILL NONOPERATIONAL, SINCE SEPTEMBER 5, 2014. THE VEHICLE CANNOT BE REPAIRED BECAUSE THERE ARE NO PARTS TO REPLACE THE FAULTY PART WITH...I HAV

I AM HAVING TROUBLE STARTING THE ENGINE. IT USUALLY TAKES SEVERAL ATTEMPTS BEFORE THE ENGINE ACTUALLY STARTS. THE CHECK ENGINE AND ELECTRICAL PROBLEMS LIGHTS ARE LIT DURING ATTEMPTS TO START THE ENGINE. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD ONLY START AFTER SEVERAL ATTEMPTS. ALSO, THE CONTACT STATED THAT THE FUEL PUMP CONTINUED TO RUN AFTER THE VEHICLE WAS TURNED OFF WHICH DRAINED THE BATTERY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT RECEIVED A NOTICE FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

I HAD AN EXTREMELY DANGEROUS SITUATION OCCUR ON NOVEMBER 15, 2014 WITH OUR 2011 GRAND CHEROKEE. AROUND 7 P.M., I WAS MERGING ONTO INTERSTATE 95 SOUTH FROM 332, THE NEWTOWN, PA EXIT. I DID A HARD ACCELERATION TO AVOID TRAFFIC BRINGING UP THE REAR. THE ENGINE THEN ACCELERATED UNCONTROLLABLY ... SO FAST THAT THE TACHOMETER WAS PINNED TO THE RIGHT SIDE ... INTO THE RED ZONE NEAR 7K. A LATER CHECK OF THE VEHICLE MAXIMUM SPEED ON THE GARMIN GPS REVEALED IT PEAKED AT 97 M.P.H. WITH MY FOOT COMPLETELY OFF THE GAS PEDAL, THE ENGINE WAS PINNED TO MAXIMUM REVS. I HONESTLY THOUGHT IT WOULD DISINTEGRATE. IN THE SPAN OF A FEW SECONDS, I KNEW NOT TO SHUT OFF THE ENGINE, AS I WOULD HAVE LOST STEERING. I HAD THE PRESENCE OF MIND TO PUT THE TRANSMISSION IN NEUTRAL, TO AT LEAST STOP THE SPEEDING. THE ENGINE CONTINUED TO REV OUT OF CONTROL. I BELIEVE I WAS KICKING THE GAS PEDAL, AND THE ENGINE EVENTUALLY RELEASED ITS GRIP ON SPEED AND RETURNED TO NEAR-IDLE, UPON WHICH I RE-ENGAGED TO DRIVE. IF A CAR WERE ANYWHERE AHEAD OR NEAR ME, A DEVASTATING WRECK WOULD HAVE BEEN THE RESULT. I TOOK THE JEEP TO THE REEDMAN-TOLL SERVICE DEPARTMENT IN LANGHORNE, PA. THEY COULD FIND NOTHING THAT WOULD CONFIRM THE INCIDENT. I CONTACTED CHRYSLER CUSTOMER SERVICE. AN AGENT NAMED [XXX] TOOK MY REPORT AND SAID HE HAD NO SIMILAR REPORTS. I FIND IT DISTRESSING THAT NOTHING IN THE JEEP 'BLACK BOX' RECORDING SYSTEM WOULD HAVE A RECORD OF THIS POTENTIALLY CATASTROPHIC INCIDENT. THE REEDMAN SERVICE ADVISOR SPECULATED THAT I

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED INTERMITTENTLY. THE CONTACT STATED THAT RECALL NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE DEALER STATED THE REMEDY WAS UNDER DEVELOPMENT AND PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN ID NUMBER: 14V530000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND STALLED IMMEDIATELY AFTER IT WAS STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP RELAY WOULD NEED TO BE REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED THAT THE PART NEEDED TO REMEDY THE FAILURE WAS UNAVAILABLE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 67,000.

OUR CAR STOPPED WORKING AND WE WERE STRANDED. I WAS STRANDED WITH MY 3 YEAR OLD CHILD. THE VEHICLE'S ALARM WENT OFF AND THE TIRES LOCKED MAKING IT DIFFICULT TO TOW. WE CALLED THE CHRYSLER TWICE AND THEY CANNOT TELL US WHEN THE PARTS WILL BE ARRIVING. THE DEALERSHIP FIXED THE TOTALLY INTEGRATED POWER MODULE ( THE PART LISTED IN MY RECALL NOTICE). HOWEVER, CHRYSLER REFUSES TO REIMBURSE ME FOR MY EXPENSES UNTIL THEY RECEIVE PARTS. IT HAS BEEN A MONTH AND I PAID $1400.17 FOR THE RECALLED PART AND LABOR. *TR

CRUISE CONTROL STOPPED WORKING. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V530000 (ELECTRICAL SYSTEM), HOWEVER THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

EARLY OCT. MY VEHICLE STARTED TO HAVE A ISSUE WITH STARTING. SO I JUST IGNORED IT FOR A FEW WEEKS AS TIME WENT ON IT GOT WORSE AND WORSE. SO ON OCTOBER 30TH I DID SOME RESEARCH. FOUND THAT IT WAS A TIPM PROBLEM I WAS OCCURRING. MIND YOU I AM MECHANICALLY INCLINE I DO WORK FOR A CAR COMPANY AND FIX CARS ALL DAY. SO ON OCT 31ST I TOOK IT TO SUBURBAN CHRYSLER IN TROY MI. THEY DID 2 RECALLS AND SAID YOU HAVE A TIPM ISSUE. OK COVERED UNDER WARRANTY? NOPE! $1190.00 TO FIX. I STATE TO THE SERVICE ADVISOR [XXX], THERE IS A RECALL FOR THE SAME ISSUE. HE STATES IT DOSE NOT APPLY TO YOUR VEHICLE. I STATE I DON'T UNDERSTAND. BUT THERE IS A FIX CAN I HAVE MY VEHICLE REPAIRED THE SAME WAY. HE STATES NO. SO I NEED TO BUY A WHOLE TIPM WHERE OTHERS JUST GET A BYPASS? THEY STATE YES. F*** THAT. I REMOVE MY VEHICLE FROM THERE. I CALL CHRYSLER FOR ANY KIND OF SUPPORT. NOTHING. NO ASSISTANCE. NO WORDS OF ADVICE. I TELL THEM, HOW DO I DRIVE MY CAR IF IT STALLS OR WONT START. SORRY CANT HELP YOU. AM I SUPPOSED TO DRIVE MY CAR? THEY CANT TELL ME IF I CAN DRIVE MY CAR. THAT UP TO ME THEY STATE. SO THERE NOT SURE IF I SHOULD DRIVE OR NOT. OVER THE WEEKEND I CONTEMPLATED ABOUT WHERE TO TAKE MY VEHICLE TO GET FIXED. I GUESS ILL PAY $1190 MONDAY GOES BY. I GET HOME AND SURE ENOUGH A RECALL NOTICE IN MY MAIL. YOU MEAN TO TELL ME THEY DID NOT KNOW 3 DAYS EARLIER? THEY JUST WANTED ME TO PAY $1190. SO HIS COMMISSION CHECK IS NICE. I KNOW HOW IT WORKS. LITTLE DID THEY KNOW I WAS A SERVICE ADVISOR FOR CHRYSLER

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V530000 (ELECTRICAL SYSTEM), AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM THE CONTACT WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED INTERMITTENTLY. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT INDICATED THAT THE LAST TIME THE FAILURE OCCURRED, THE VEHICLE WAS NOT ABLE TO BE RESTARTED. THE CONTACT RECEIVED ASSISTANCE FROM THE POLICE TO PUSH THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO INDICATED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INCLUDED IN RECALL NHTSA CAMPAIGN ID NUMBER: 14V530000 (ELECTRICAL SYSTEM).HOWEVER, THE DEALER INDICATED THAT THE TIPM PART WAS NOT AVAILABLE AND THE ALTERNATOR WAS THE REMEDY TO FIX THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

2011 JEEP GRAND CHEROKEE LAREDO. CONSUMER STATES VEHICLE DID NOT START. *TGW THE CONSUMER'S WIFE WAS FINALLY ABLE TO GET THE VEHICLE STARTED. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, WHERE THE DEALER INFORMED HIM THE FUEL PUMP RELAY WIRING HARNESS OVERLAY NEED TO BE REPLACED.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V530000 (ELECTRICAL SYSTEM), NHTSA CAMPAIGN ID NUMBER: 14V391000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

RECALL P54/NHTSA 14V-530 MY JEEP HAS STALLED 5 TIMES IN A YEAR. CALLED CHRYSLER ABOUT THIS RECALL AND THEY DO NOT HAVE THE PARTS TO FIX IT. TOOK IT TO THE DEALER AND WAS TOLD THE SAME THING. I ASK BOTH OF THEM, WHAT IF IT STALLS AND I AM IN A CRASH. THERE RESPONDS WAS THAT THEY HOPE THAT DOESN'T HAPPEN. MY QUESTION IS WHAT CAN I DO ABOUT THIS SITUATION? THANK YOU *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V530000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

THIS PAST JULY, ON AN EXTREMELY HOT AFTERNOON, WHILE DRIVING ON THE HIGHWAY, I NOTICED THAT THE LEATHER COVERING ON THE DASHBOARD FROM WINDOW TO GLOVE BOX WAS LIFTING AND WRINKLING BEFORE MY EYES. UNDER THIS AREA OF THE DASH ARE AIRBAGS. I PULLED OFF THE HIGHWAY AND RELAYED THIS INFORMATION TO A MECHANIC FRIEND, HE FELT THAT I'D BE ABLE TO CONTINUE DRIVING SAFELY UNTIL I REACHED MY DESTINATION, BUT SHOULD IMMEDIATELY CALL MY JEEP DEALERSHIP ONCE I ARRIVED. I HAVE SINCE SPOKEN WITH MY DEALERSHIP AND CHRYSLER SEVERAL TIMES AND THEY KEEP TELLING ME IT'S A COSMETIC DEFECT AND THE DASH JUST WASN'T GLUED PROPERLY WHEN MANUFACTURED. I HAVE BEEN TOLD THEY WILL REPAIR IT AT A DISCOUNTED PRICE OF $500 BECAUSE MY CAR IS OVER THE WARRANTY. I AM EXTREMELY CONCERNED THAT MY IN-DASH AIRBAGS MAY DEPLOY AT ANYTIME AND DON'T FEEL THIS REPAIR SHOULD BE AT MY EXPENSE, ESPECIALLY WITH THE MOST RECENT RECALLS BUT CAN'T GET ANYONE AT CHRYSLER TO TAKE THIS SERIOUSLY. IS THERE ANY INFORMATION SUPPORTING MY CONCERN? *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 50 MPH, THE BRAKES BECAME INOPERABLE AND THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A BRAKE BOOSTER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000.

MY CAR WOULD NOT START, IT ONLY CRANKS UP, BUT IT IS NOT DRIVABLE AND I WILL NOT PUT MY LIFE AT RISK FOR OPERATING A DEFECTED VEHICLE ON THE HIGHWAY, WHEN IT COULD STALL AND RESULT IN A CAR CRASH. MY SAFETY IS NOT GUARANTEED AT THIS TIME. LAST FRIDAY MORNING, MY VEHICLE WAS TOWED TO THE CLOSEST DEALERSHIP TO BE SERVICE AND PARTS ARE NOT AVAILABLE. CHRYSLER HAS NOT PROVIDED REPAIR PARTS (THE INTERNAL PUMP RELAY) TO THE DEALERSHIPS IN THE AREA AND THERE IS NO EXPECTED TIME OF WHEN THESE PARTS WILL BECOME AVAILABLE. THE DEALERSHIP WILL NOT PROVIDE ME WITH A LOANER OR PAY FOR A RENTAL CAR, WHILE MY CAR IS BEING REPAIRED. CHRYSLER IS NOT BEING HELPFUL IS REMEDYING THE SITUATION AT HAND. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V53000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHEN THE JEEP GRAND CHEROKEE VEHICLE IS EXITING THE FREEWAY OR WHEN COASTING WITH NO PRESSURE ON THE ACCELERATOR, THE VEHICLE STALLS. ENGINE POWER IS LOST, POWER STEERING IS LOST, AND POWER BRAKING IS LOST LEADING TO A SIGNIFICANT INABILITY TO CONTROL THE VEHICLE. THE VEHICLE IS UNABLE TO RESTART UNTIL IT COMES TO A COMPLETE STOP IN THE ROADWAY AND IS PUT INTO PARK. THIS ISSUE HAS OCCURRED ON FOUR SEPARATE OCCASIONS BEFORE CHRYSLER EVEN ISSUED A RECALL. CHRYSLER HAS NOW NOTIFIED ME BY MAIL OF A RECALL FOR THE FUEL RELAY WHICH COULD CAUSE A STALL AND CRASH AND HAS RECOMMENDED I TAKE THE CAR TO A DEALER FOR REPAIR. AFTER TAKING THE CAR TO THE DEALER, THE DEALER HAS STATED THAT NO PROBLEM CAN BE FOUND AND THEY CANNOT RECREATE THE ISSUE. THE JEEP DEALER HAS NO EVIDENCE SHOWING THEM THAT THE PROBLEM IS OCCURRING AS A RESULT OF THE FUEL RELAY EVEN WITH THE RECALL IN EFFECT. THE DEALER HAS ADVISED ME TO PICK UP THE CAR AND WAIT UNTIL PARTS ARE AVAILABLE TO FIX THE RECALLED PART. THIS MEANS THEY HAVE ADVISED ME TO DRIVE THE CAR WITH THIS POTENTIALLY FATAL FLAW. THIS IS AS OF NOVEMBER 18TH, 2014. CHRYSLER'S RECALL DEPARTMENT HAS ADVISED BY PHONE I DRIVE THE CAR TO ANOTHER JEEP DEALERSHIP TO SEE IF ANOTHER SERVICE DEPARTMENT CAN DIAGNOSE THE ISSUE. THIS RECOMMENDATION PUTS MYSELF AND THE PUBLIC AT RISK OF SERIOUS INJURY OR DEATH. THERE HAS BEEN NO TEMPORARY REPAIR SUGGESTED OR A DATE WHEN A PERMANENT FUEL RELAY REPLACEMENT PART WILL BE AVAILABLE. NO ALTERNATIVE TRANSPORTATION HAS BEEN

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V53000 (FUEL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

BOUGHT THIS VEHICLE IN JUNE 2014 WITH 36,700 MILES ON IT FROM SOMERSET JEEP IN SOMERSET MA. 1ST ISSUE WAS CAR WAS HAVING TROUBLE STARTING. TAKEN TO QUIRK JEEP IN MARSHFIELD MA ON SEPTEMBER 5TH ISSUE WAS FUEL PUMP CIRCUIT DOES NOT POWER UP IN TIPM INSTALLED RELAY HARNESS AND FUSE STARTS FINE NOW. COST IS $375.68, WHICH I HAD TO PUT ON MY CREDIT CARD. 2. CAR STARTS SMOKING, WHICH TERRIFIES ME AND MY 7 YEAR OLD SON FOR FEAR OF THE JEEP BLOWING UP OR CATCHING ON FIRE! SO I HAVE TO HAVE IT TOWED TO QUIRK BY AAA ON THURSDAY OCTOBER 16TH. THEY TELL ME THAT IT IS A PROBLEM WITH THE MODULE IN THE FAN. THE WHOLE FAN HAS TO BE REPLACE FOR $1000.00. DON'T GET CAR BACK TIL MONDAY NIGHT OCTOBER 20TH. IT ISN'T COVERED UNDER WARRANTY AND I CAN'T GET A RENTAL CAR UNLESS I PAY FOR IT. I CAN?T WORK OR DO ANYTHING! QUIRK GAVE ME A BREAK AND ONLY CHARGED ME $400.00 BUT THAT IS STILL A LOT OF MONEY FOR A SINGLE MOM WHO WAS WITHOUT HER CAR FOR ?4 DAYS. 3. WEDNESDAY OCTOBER 22ND MY CHECK ENGINE LIGHT COMES ON. THE ISSUE IS EVAP LEAK, STAR CASE OPEN FOR FUEL FILLER TUBE. ORDERED FILLER TUBE AS NOT IN STOCK. QUIRK SAYS THEY WILL HELP OUT AGAIN A LITTLE, BUT CHARGE IS GOING TO BE AROUND $400.00 BUT WON'T KNOW UNTIL IT GETS FIXED SOMETIME NEXT WEEK AND IT TAKES ABOUT 2 HOURS FOR REPAIR. MORE TIME LOST FROM WORK. 4. NOVEMBER 16TH---CAR WILL NOT START. IT WILL NOT TURN OVER OR MAKE ANY NOISE. TRIPLE A CAME OUT TO THE HOUSE, GOT IT STARTED ONCE AND THEN IT SHUT OFF AND WOULD NOT START AGAIN. AAA GUY SAID I

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CON TACT MENTIONED THAT SEVERAL ATTEMPTS WERE MADE BEFORE THE VEHICLE WOULD START. THE DEALER DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM), AND NHTSA CAMPAIGN NUMBER: 14V53O00 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WE RECEIVED 3 RECALL NOTICES RELATED TO THE BRAKE BOOSTER, THE TOTALLY INTEGRATED POWER MODULE, AND A SHORT IN THE VISOR LAMP. WE CALLED OUR LOCAL DEALERSHIP AND EACH TIME WE CALLED, THEY TOLD US THEY DID NOT HAVE THE PARTS AND THEY WOULD CALL WHEN THEY DID RECEIVE THEM. THEY STILL HAVE NOT CALLED AND THE FIRST RECALL NOTICE WAS ISSUED MORE THAN 6 MONTHS AGO. *TR

BRAKE BOOSTER RECALL P14 / NHTSA 14V-154. DEALERSHIP: HERB CHAMBERS CHRYSLER OF DANVERS MA. DEALER HAS BEEN UNABLE TO REMEDY THIS WITHIN A REASONABLE TIME (7 MONTHS), AND WE ARE CONCERNED AS THIS IS A LIFE THREATENING RECALL IF THE BRAKE BOOSTER FAILS AGAIN. WE REPLACED THE BRAKE BOOSTER PREVIOUSLY WITH A FAULTY BRAKE BOOSTER IN NOVEMBER 2013, AT THIS SAME DEALERSHIP. WE HAVE BEEN TOLD THERE IS A WAITING LIST AND THERE IS "NOTHING" THAT CAN BE DONE. *TR

CAR DIDN'T START AS IT SHOULD HAVE AFTER PRESSING THE START BUTTON. AFTER SEVERAL TRIES THE CAR EVENTUALLY STARTED UP. I TOOK THE CAR INTO THE DEALERSHIP AND THEY TESTED IT. IT WAS CONFIRMED THAT THE CAR FUEL PUMP SYSTEM IS NOT WORKING CORRECTLY AND IT IS RELATED TO THE RECALL P54. THEY ARE NOT ABLE REPAIR THE CAR DUE TO NATIONWIDE BACKORDER OF THE PART INVOLVED. THEY ARE NOT SURE IF AND WHEN THE PART WILL BECOME AVAILABLE OR WHEN THE RECALL REPAIR ITEMS WILL BE COME AVAILABLE. THEY COULD NOT COMMENT ON THE CAR SAFETY WHILE DRIVING WITH THIS CONDITION. TALKED TO THE CHRYSLER GROUP RECALL ASSISTANCE CENTER. THE COMMENT "EVERY CAR IS ACTING DIFFERENTLY AND THEY CAN'T ADVISE IF IT SAFE TO USE THE CAR". NO FURTHER ASSISTANCE WAS AVAILABLE NEITHER WAS ANY FURTHER HELP OFFERED. I'M USING THE CAR FOR TRAVELING AROUND A 3 HOUR RADIUS OF WYOMISSING ON A WEEKLY BASIS. AVERAGE DRIVEN MILES PER YEAR IS 20,000. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.