Page 6 of 15 · complaints 251–300 of 734

2008 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →

Electrical System
Filed Aug 25, 2015MA

TL* THE CONTACT OWNS A 2008 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/22/2015 *CN

Electrical System
Filed Aug 25, 2015IL

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Aug 25, 2015GA

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Aug 25, 2015200,001 milesNC

I HAVE BEEN WAITING FOR OVER A YEAR FOR A PART THAT DOESN'T EXIST. IT HAS GOTTEN A LOT WORSE WITH THE HUMIDITY CHANGES AND EVERY TIME I START THE JEEP IT STICKS. I WAS TOLD TO CALL AT THE BEGINNING OF EVERY WEEK TO SEE IF THE PART COMES IN. THEY ALSO TOLD ME THAT THEY ARE LIMITED TO HOW MANY THEY GET EACH WEEK. I AM BEYOND THIS BULL CRAP ON WAITING FOR A PART THAT'S JUST SO SIMPLE AS THEY CLAIM TO REPLACE.

Electrical System
Filed Aug 25, 2015IL

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Aug 25, 2015NC

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Aug 25, 201580,100 milesOR

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, WHERE THE TECHNICIAN EXPLAINED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,100.

Electrical System
Filed Aug 25, 2015SC

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Aug 25, 201578,000 milesMA

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/19/15

Electrical System
Filed Aug 25, 201578,000 milesCA

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. SEVERAL MONTHS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE DEALER STATED THAT THE PARTS NEEDED FOR REPAIR WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.

Air Bags
Filed Aug 25, 2015120,000 milesMO

WE CONTACTED WEST BROTHERS CHRYSLER DEALERSHIP IN SULLIVAN, MO IN FEB. 2015 DUE TO MULTIPLE RECALLS ON THE JEEP. THEY WERE AWARE THE JEEP WAS NOT RUNNING, WE WERE TOLD TO TOW IT TO DEALERSHIP ON FEB 26, 2015 AND THAT ALL PARTS WOULD BE THERE IN 2 TO 3 WEEKS, I AGREED TO PAY FOR A DIAGNOSTIC TEST IF THE JEEP STILL WOULD NOT START AFTER RECALL WAS COMPLETE. I WAS TOLD DIAGNOSTIC TEST COULD NOT BE DONE UNTIL AFTER THE P57 RECALL WAS COMPLETE. AFTER SEVERAL MONTHS OF BEING TOLD PARTS WOULD BE IN I RECEIVED A PHONE CALL FROM JOE BOULWARE ON JULY 23, 2015 STATING WE HAD ONE DAY TO MOVE THE JEEP OR IT WOULD BE TOWED. HE SAID HE HAD SPOKE WITH MY SON (THE PREVIOUS OWNER) ON SEVERAL OCCASIONS TELLING HIM TO MOVE JEEP. THIS WAS FALSE AS MY SON WAS INCARCERATED ALL THE DATES HE GAVE. WE MET WITH GENERAL MANAGER WHO SAID WE WERE NOT WELCOME TO DO BUSINESS THERE ANYMORE DUE TO MY HEALTH ISSUES AND ACCUSATIONS MADE BY JOE BOULWARE, THEY REFUSED TO DO RECALLS ON THIS JEEP OR ON ANOTHER CHRYSLER TRUCK I OWN THAT NEEDS A SAFETY RECALL DONE. IN OUR PRESENCE, BUT NOT ON SPEAKER PHONE THE GENERAL MANAGER TELEPHONED CHRYSLER TO INQUIRE WHEN P57 PART WOULD BE IN, HE IDENTIFIED HIMSELF USING MY SONS NAME WHO IS IN THE MISSOURI DEPARTMENT OF CORRECTIONS INSTEAD OF HIS OWN, HE TOLD US THE HELP LINE INFORMED HIM THEY HAD NO ESTIMATED DATE FOR PART TO BE RELEASED, WHEN I SPOKE WITH CHRYSLER THEY FOUND RECORD OF HIS CALL ON 8-18-15 BUT INFORMATION WOULD HAVE BEEN FALSE AS PART BECAME AVAILABLE 8-14-15.

Electrical System
Filed Aug 24, 2015NY

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/14 *CN

Electrical System
Filed Aug 24, 201572,000 milesMA

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER RESTARTING THE VEHICLE, IT RESUMED NORMAL OPERATION. THE FAILURE RECURRED FOUR TIMES. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. MA 10/15/2015 *CN

Electrical System
Filed Aug 24, 2015MI

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/25/15

Suspension
Filed Aug 24, 2015105,936 milesTN

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE KEY FAILED TO TURN INTO THE OFF POSITION. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS DIAGNOSED THAT THE SHIFTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 105,936.

Electrical System
Filed Aug 24, 2015GA

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT MADE AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART NEEDED TO DO THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Aug 24, 2015GA

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Aug 24, 2015KS

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Aug 21, 2015MI

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE RECALL PART NEEDED WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

Electrical System
Filed Aug 19, 2015MI

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Aug 17, 2015NJ

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Electrical System
Filed Aug 14, 2015MA

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Aug 13, 201583,500 milesNJ

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT WAS ALSO UNABLE TO START THE VEHICLE ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN UNKNOWN LOCATION BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,500.

Electrical System
Filed Aug 12, 2015104,000 milesFL

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER 14V567000 (ELECTRICAL SYSTEMS). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 104,000.

Electrical System
Filed Aug 10, 2015PA

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Engine
Filed Aug 9, 2015100,000 milesNC

CHRYSLER HAS A RECALL FOR MY 2008 JEEP GRAND CHEROKEE FOR THE IGNITION SWITCH P57/NHTSA 14V-567. THE PART IS NOT AVAILABLE TO REPAIR MY VEHICLE AND THEY DO NOT HAVE AN ESTIMATED OR ACTUAL DATE THIS PART WILL BE IN. CHRYSLER REFUSES TO ACCOMMODATE THE CUSTOMERS WITH A LOANER VEHICLE. WHY IS CHRYSLER NOT ACCOUNTABLE FOR MY CAR TROUBLES AFTER THE RECALL (WHICH I NEVER RECEIVED A RECALL NOTICE)? THE GOVERNMENT FINED CHRYSLER 70 MILLION DOLLARS AND WILL FINE ADDITIONAL MONIES IF THE VEHICLES ARE NOT REPAIRED. WHY AM I SUFFERING AND NOT BEING ACCOMMODATED WITH A WORKING VEHICLE WHEN THE BILLION DOLLAR INDUSTRY (CHRYSLER) HAS A MISHAP? MY EXPERIENCE: - WHEN VEHICLE IGNITION IS TURNED OFF IT ONLY GOES THE WAY, THE KEY FOB STICKS AND WILL NOT EXIT. THIS CAUSES THE RADIO CLOCK LIGHT AND THE GEAR SHIFT PANEL TO STAY LIT, WHICH IN TURN DRAINS THE BATTERY. (HAD TO PURCHASE A JUMP START KIT $70.00 + TAX) FOR WHEN THE BATTERY IS DEAD. -SINCE, THE KEY WILL NOT EXIT THE IGNITION I MUST LEAVE MY WORK AREA AT LEAST TWICE A DAY (SOMETIMES MORE) TO CHECK, IF THE KEY FOB WILL COME OUT. ONCE IT TOOK 11 HOURS BEFORE KEY WOULD EXIT, AFTER RUNNING THE ENGINE FOR OVER 3 HOURS. I AM IN JEOPARDY OF LOSING MY LIVELIHOOD IF THIS ISSUE CONTINUES FOR MUCH LONGER. IT HAS BEEN GOING ON FOR MONTHS. THE RECALL STARTED NOVEMBER, 2014. HOW LONG WILL I SUFFER, BECAUSE I DONT HAVE MONEY TO PURCHASE A DIFFERENT VEHICLE AND WHY DOES THIS ALWAYS AFFECT THE MOST UNFORTUNATE INDIVIDUALS LIKE ME. -THERE IS A 90% CHANCE TH

Electrical System
Filed Aug 7, 2015IL

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.

Electrical SystemCrash
Filed Aug 7, 2015KS

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE VEHICLE ACCELERATED UNCONTROLLABLY AND CRASHED IN A DITCH. THE VEHICLE FAILED TO RESTART. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INVESTIGATED BY THE DEALER AND TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT WAS AN ENGINEER AND INSPECTED THE WIN MODULE ALONG WITH OTHER ENGINEERS. AS A RESULT, IT WAS DETERMINED THAT THE CIRCUIT BOARD FAILED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT MADE AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.

Electrical System
Filed Aug 6, 201560,000 milesOH

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE IGNITION SWITCH WOULD NEED TO BE REPLACED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE VEHICLE WAS NOT SERVICED BECAUSE THE REDESIGNED PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Electrical System
Filed Aug 6, 201578,000 milesTN

HAVE BEEN TOLD BY 2 JEEP DEALERSHIPS THAT REASON FOR MY JEEP SHUTTING DOWN WHILE DRIVING IS IN THE ELECTRICAL WITH THE KEY SWITCH. THERE IS A RECALL ON THIS BUT JEEP DOESN'T HAVE THE PARTS TO FIX. THERE ARE MORE NON SAFETY ISSUES CAUSED BY THIS PROBLEM SUCH AS THE NAV SCREEN & BACK UP CAMERA NOT WORKING AS WELL AS RADIO/GPS. MY JEEP JUST SHUT OFF ON I-40 & I-75 AT A HIGH RATE OF SPEED ON 2 DIFFERENT TIMES FOR A PERIOD OF 2 YRS. OF COURSE, THERE IS NO WARNING. THE FIRST TIME THIS HAPPENED I ABOUT GOT RAN OVER MY A TRACTOR TRAILER. THIS IS MY WORK VEHICLE AND I SHOW PROPERTIES WITH IT DAILY. I AM WIDOWED AND AM ON A BUDGET. I HAVE CALLED & EMAILED (CHRYSLER CUSTOMER # KMM 9079662V48259L0KM) FOR HELP SEVERAL TIMES. I DO NOT WANT TO LOSE MY LIFE OR SOMEBODY ELSE'S LIFE BECAUSE CHRYSLER WILL NOT MANUFACTURE A PART UNTIL PEOPLE ARE DEAD! I APPRECIATE ANY HELP WITH THIS PROBLEM.

Air Bags
Filed Aug 5, 201580,000 milesMI

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START. THE CONTACT DISCOVERED THAT AN UNKNOWN WIRE RELATED TO THE IGNITION SWITCH WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

Electrical System
Filed Aug 5, 2015165,000 milesTN

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD TO BE TOWED TWICE AND TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH FAILED AND NEEDED TO BE REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.

Electrical System
Filed Aug 5, 201578,000 milesID

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE ENGINE DID NOT START. THE VEHICLE WAS TOWED TO DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 78,000. THE VIN WAS UNAVAILABLE.

Electrical System
Filed Aug 4, 2015IL

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Vehicle Speed ControlCrash1 injured
Filed Jul 30, 2015113,000 milesKS

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING AT 20 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY, WENT INTO A DITCH, AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED AN INJURY TO THE LEFT SHOULDER, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) AND THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.

Electrical System
Filed Jul 30, 201571,450 milesTX

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING AT 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 71,450. MA 10/23/15 *CN

Electrical System
Filed Jul 29, 2015MO

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Jul 28, 201570,500 milesNJ

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE LOST ALL POWER WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO BE RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO THE DEALER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V467000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 70,500.

Steering
Filed Jul 28, 201560,000 milesMI

MY 2008 JEEP GRAND CHEROKEE STALLED OUT ON THE FREEWAY WHEN I WAS STOPPING FOR TRAFFIC. SINCE THEN IT HAS STALLED MULTIPLE TIMES. PULLING AWAY FROM A STOP SIGN; PULLING INTO MY DRIVEWAY; DRIVING ON THE FREEWAY WITH OR WITHOUT CRUISE ON. EVEN WHILE I WAS TRAILERING MY BOAT. I CAN RE-START THE JEEP BY QUICKLY PUTTING TRANS INTO NEUTRAL:TURNING THE IGNITION OFF THAN ENGAGING THE STARTER. IT WON'T RE-START UNLESS YOU TURN THE IGNITION OFF FIRST. I DON'T BELIEVE IT TO BE A KEY/IGNITION SWITCH PROBLEM. I BELIEVE IT TO BE A COMPUTER CONTROL PROBLEM. WHEN MY JEEP STALLS; THE KEY IS IN ITS PROPER POSITION EVERY TIME.

Electrical System
Filed Jul 27, 2015NJ

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Jul 27, 2015NY

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000(ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Unknown or Other
Filed Jul 26, 2015123,000 milesDC

I GET ROUTINE MAINTENANCE ON MY VEHICLE AND IT IS IN EXCELLENT CONDITION. I WAS HEADING OFF TO WORK AND IT WOULD NOT START WHATSOEVER. NO CLICKING, NO NOISE; NOTHING HAPPENED. I TOOK IT TO A DEALERSHIP WHERE IT WAS THERE FOR A WEEK, AND I WAS TOLD IT WAS DUE TO THE IGNITION RECALL FROM CHRYSLER. I HAVE BEEN GOING BACK AND FORTH WITH CHRYSLER AS TO WHEN I CAN GET INFO ON THE PART. I GET NO RESPONSE FROM THEM. I HAVE WASTED SO MUCH TIME AND VACATION DAYS TO GET THIS TAKEN CARE OF. I GET NOTHING. I HAVE TO PAY UPFRONT FOR MY RENTAL CAR WHICH CHRYSLER TELLS ME I CAN THEN APPLY FOR A REIMBURSEMENT THAT TAKES 60 DAYS TO GET BACK IF APPROVED. I AM MAKING PAYMENTS ON A DEAD CAR THAT HAS NO SOLUTION TO IT. IN THE MEANTIME, THE DEALERSHIP IS TELLING ME THAT IT IS NOT THEIR PROBLEM AND I HAVE TO DEAL WITH CHRYSLER DIRECTLY. I AM STUCK AND OUT OF OPTIONS I JUST DON'T KNOW WHAT TO DO. IT IS VERY FRUSTRATING AND CHRYSLER DOESN'T EVEN CARE ABOUT THE FACT THAT I FULLY TRUSTED THEM IN THE FIRST PLACE BY MAKING THIS PURCHASE FOR MY FAMILY'S MAIN TRANSPORTATION. PLEASE IF THERE IS ANYTHING I CAN DO TO FURTHER DISCUSS MY SITUATION TO GET A BETTER RESPONSE FROM CHRYSLER PLEASE LET ME KNOW. I WILL NEVER BUY ANOTHER CHRYLER JEEP VEHICLE IN MY LIFETIME.

Electrical System
Filed Jul 24, 2015MI

IMPORTANT SAFETY RECALL LETTER RECEIVED BACK NOVEMBER 2014. CHRYSLER ADMITS TO A SERIOUS PROBLEM WITH IGNITION SWITCH WITH THE FOBIK AND THEY ADMIT IN THEIR RECALL LETTER THAT AS RESULT OF THE PARTICULAR FOBIK FAILURE COULD "INCREASE THE RISK OF CRASH UNDER CERTAIN DRIVING CONDITIONS." ALSO, THE LETTER STATES "FOBIK" SPRING BACK MAY ALSO CAUSE THE DISABLING OF ONE OR MORE OF THE VEHICLE'S SAFETY FEATURES INCLUDING THE FRONTAL AIRBAGS. THIS COULD INCREASE THE RISK OF VEHICLE OCCUPANT INJURY DURING A CRASH." MY COMPLAINT IS THERE IS STILL NO PART AVAILABLE FOR THIS PROBLEM AND IT HAS BEEN OVER 6 MONTHS. I AM VERY CONCERNED AND WONDERING WHAT I CAN DO? WHAT WOULD YOU DO? LOVE AND COMPASSION AND GRATITUDE.

Electrical System
Filed Jul 23, 2015160,000 milesCA

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS MERGED OVER TO THE SIDE OF THE ROAD WHERE THE VEHICLE WAS RESTARTED. THE FAILURE RECURRED INTERMITTENTLY WHEN DRIVING OVER A BUMP. THE VEHICLE WAS DIAGNOSED AND REPAIRED. HOWEVER, THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. MA 10/6 UPDATED 12/06/2017*CN

Electrical System
Filed Jul 22, 201580,000 milesNY

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT EXPERIENCED THE FAILURE ON FOUR SEPARATE OCCASIONS. IN ADDITION, THE CONTACT MENTIONED THAT NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT NOTIFIED BOTH THE MANUFACTURER AND DEALER OF THE FAILURE. THE MANUFACTURER HAD NOT YET IMPLEMENTED A PLAN TO DETER THE FAILURE. THE RECALL WAS ASSOCIATED WITH THE VIN SINCE NOVEMBER 10, 2014. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000. MA 9/22 UPDATED 12/05/2017*CN

Electrical System
Filed Jul 20, 2015PA

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Jul 20, 2015NJ

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Visibility/Wiper
Filed Jul 19, 2015107,000 milesVA

FRONT DRIVER SIDE WIND SHIELD WIPER FAILED TO WORK IN TORRENTIAL RAIN FALL, AS THE SINGLE NUT CONNECTING THE WIPER ARM AND THE WPER MOTOR ASSEMBLY.

Visibility/Wiper
Filed Jul 19, 2015VA

WINDSHIELD WIPER FLUID DOES NOT WORK IN COLD WEATHER AS IT FREEZES IN THE WINDSHIELD WIPER FLUID RESEVOIR.

Electrical System
Filed Jul 17, 201592,000 milesGA

THE VEHICLE FAILED TO TURN OFF AS THE KEY REMAINED BETWEEN THE OFF AND ACCESSORY POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THIS APPEARS TO BE HAZARDOUS AND NEEDS TO BE ADDRESSED.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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