Page 13 of 15 · complaints 601–650 of 734

2008 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →

Engine
Filed Mar 13, 201351,235 milesNY

WHILE DRIVING ENGINE SHUTS OFF WITH NO INDICATION OF WHY. NO STORED COMPUTER CODE. ENGINE LOSES ALL POWER AND DIES. MUST STOP VEHICLE THEN SHUT IGNITION AND RESTART. TRUCK WOULD START THEN DIE .. THAT HAPPENED TEN TIMES.. AND FINALLY STARTED. GAS TANK WAS THREE QUARTERS FILLED AND WEATHER WAS GOOD. BATTERY IS IN GOOD WORKING ORDER WITH PROPER VOLTAGE AND CHARGING SYSTEM IS IN WORKING ORDER. THIS IS THE THIRD TIME THIS HAS HAPPENED SINCE I PURCHASED THE VEHICLE AS A NEW UNIT. THE SECOND TIME IT HAPPENED I TOOK IT INTO THE DEALER AND THEY REPLACED THE COMPUTER HARNESS AS THEY SAID IT HAD A BAD CONNECTOR. BUT THE PROBLEM IS NOW BACK AND I FEEL A LOSS OF CONTROL RESULTING IN CRASH AND OR DEATH MAY RESULT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Electrical System
Filed Jan 28, 201381,000 milesNY

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE KEY FOB MALFUNCTIONED, PREVENTING HIM FROM UNLOCKING AND LOCKING THE DOORS. THE FAILURE ALSO PREVENTED THE CONTACT FROM USING THE AUTOMATIC STARTER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN VERIFIED THE FAILURE AND ADVISED HIM TO CONTACT THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 81,000 AND THE CURRENT MILEAGE WAS 81,520.

Power Train
Filed Jan 23, 201360,000 milesMA

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY STALLED. AFTER SHIFTING INTO PARK, THE GEAR SHIFTER SEIZED AND COULD NOT BE REMOVED FROM PARK. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Engine
Filed Dec 30, 201237,000 milesFL

WHILE TRAVELING ON THE HIGHWAY AT ABOUT 70 MPH, THE ENGINE STALLED AND SHUT DOWN. I HAD TO PULL OVER TO THE SIDE AND RESTART THE CAR TO CONTINUE. I'VE HAD SIMILAR ISSUES WITH THIS VEHICLE DOZENS OF TIMES AND I FEAR THAT ONE DAY IT WILL CAUSE AN ACCIDENT WHEN IT SHUTS DOWN ON ME. THE DEALER SEEMS TO NOT KNOW WHAT TO DO ABOUT IT AND I'M SCARED THAT I'LL GET HURT DRIVING THE CAR. *TR

Engine
Filed Dec 29, 201235,000 milesFL

THE ENGINE STALLS INTERMITTENTLY FROM TIME TO TIME SHUTTING THE CAR DOWN. IT USUALLY HAPPENS WHILE COMING TO A STOP OR AT REST. IN SEPTEMBER OF 2012 IT HAPPENED ON THE HIGHWAY GOING AT 65 MPH AND I HAD TO BRING THE VEHICLE TO THE CURB TO RESTART IT. IT ALWAYS RESTARTS EASILY. I HAVE TAKEN IT TO THE DEALER AND THEY CAN NOT FIGURE IT OUT. *TR

Engine
Filed Dec 12, 201273,000 milesRI

THE MOVING VEHICLE INADVERTENTLY STALLS. THE STALL HAS MOSTLY OCCURRED ON THE HIGHWAY AT SPEEDS OF 70-75 MPH, AS WELL AS ON-RAMPS AND OFF-RAMPS. THE FREQUENCY OF OCCURRENCE IS APPROXIMATELY (3-4) TIMES PER MONTH. WHEN THE VEHICLE STALLS I HAVE TO QUICKLY PUT THE VEHICLE IN NEUTRAL AND RESTART THE ENGINE. FORTUNATELY THE ENGINE RESTARTS IMMEDIATELY AND I AM ABLE TO RESUME DRIVING. THE PROBLEM WAS REPORTED TO A LOCAL (RI) DEALERSHIP, WHO WAS UNABLE TO DIAGNOSE A PROBLEM/DEFECT. I AM APPREHENSIVE ABOUT DRIVING THIS VEHICLE, AND I AM A POLICE OFFICER WITH EXTENSIVE TRAINING. I WILL NOT ALLOW MY WIFE TO OPERATE THIS VEHICLE. *TR

Visibility › Sun/Moon Roof Assembly
Filed Dec 11, 2012101,000 milesOH

THE SUN ROOF ON MT JEEP HAS LEAKED FOR OVER 2 YEARS. LEAKS INTO THE CAR THRU THE SIDE ARMS LOCATED BY THE WINDOW AND THE MAIN TOP THRU THE LIGHTS ONTO THE RADIO/CONSOLE. NO ONE WANTS TO HELP. WHEN IT POURS, IT LEAKS HEAVY. IF IT RAINS THROUGHOUT THE DAY, IT DOESN'T LEAK AS HEAVY. SNOW, DOES THE SAME THING.. *TR

Electrical System
Filed Nov 13, 201236,000 milesMS

I HAVE HAD AN ON GOING ELECTRICAL PROBLEM WITH MY 08 JEEP GRAND CHEROKEE. WHEN I AM DRIVING MY JEEP AT VARIOUS SPEEDS IT GOES OFF. IT HAS HAPPENED NUMEROUS TIMES AT DIFFERENT SPEEDS. ON THE INTERSTATE AT 55 MILES PER HOUR IT HAS GONE DEAD AT NIGHT AND MY HEADLIGHTS, DASH AND STEERING ALL GOES OUT. I HAVE HAD TO SHIFT INTO NEUTRAL AND RESTART THE CAR. IT HAS GONE OFF MORE FREQUENTLY JUST DRIVING AROUND TOWN, NO WARNING HAPPENS IT JUST DIES. I HAVE HAD MY CAR IN THE SHOP SEVERAL TIMES AND THEIR TESTS SHOW NOTHING WRONG AND WHEN THEY DRIVE IT "THEY SAY IT DOES NOT DIE ON THEM". IT IS IN THE SHOP NOW AGAIN AND HAS NOT GONE OFF ON THEM. THEY PUT A RECORDER ON MY CAR AND LET ME DRIVE IT AND SAID IF IT DIED TO PUSH THE RECORDER BUTTON AND IT WOULD RECORD THE INCIDENT AND THEY WOULD KNOW WHAT WAS WRONG. IT WENT OFF 6 TIMES IN TWO DAYS AND I PUSHED THE BUTTON 6 TIMES. THEY SAID THEY CHECKED THE RECORDER AND IT SHOWED NO INCIDENTS!!!! I KNOW THIS IS A SAFETY CONCERN, I GUESS NO ONE WILL DO ANYTHING UNTIL THERE IS A FATALITY. I UNDERSTAND MY VIN# IS NOT INCLUDED IN THE RECALL FOR THE 2008 JEEP ELECTRICAL PROBLEM. I AM NOT SURE WHY. *TR

Electrical System
Filed Oct 25, 201271,000 milesME

WHILE DRIVING MY VEHICLE THE GAUGES STARTED TO GO UP AND DOWN, THE RADIO WENT ON AND OFF, THE TURN SIGNALS WERE INTERRUPTED, ALL THE IDIOT LIGHTS CAME ON AND WENT OUT LEAVING THE ENGINE LIGHT ON. I CALLED MY GARAGE AND FOUND OUT THE FRONT CONTROL MODULAR IS GOING. THERE WAS A RECALL ON 2008'S BUT MY VEHICLE WAS NOT INCLUDED DUE TO MANUFACTURE DATE. MY VEHICLE IS ONLY 4 YEARS OLD AND WAS USED PREVIOUSLY BY DIAMOND CHRYSLER. I HAVE NOT RECEIVED ANY RECALLS. ACCORDING TO THEM MY VEHICLE IS CLEAN. NOW I WILL HAVE TO PAY CLOSE TO $1,000.00 TO GET IT FIXED. IF A RECALL GOES OUT IT SHOULD GO OUT TO ALL VEHICLES IN CASE ONE SUCH AS MY VEHICLE GETS MISSED. *TR

Air BagsCrash
Filed Oct 23, 201242,000 milesOH

MY SON HIT A TREE AND SPLIT IT IN HALF, THEN TOOK OUT A 100FT LAMP POST AND THEN CRASHED INTO A GUARD RAIL AND NOT ONE AIRBAG WENT OFF! *TR

Engine
Filed Sep 28, 2012106,726 milesNJ

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE DIESEL. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. AFTER INSPECTING THE VEHICLE, HE NOTICED THAT THE OIL INTAKE TUBE WAS LEAKING OIL INTO THE INTAKE AIR MANIFOLD AND GOING INTO THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT SCHEDULED AN APPOINTMENT TO HAVE THE INTAKE MANIFOLD AND THE AIR INTAKE HOSE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED WHO LODGED A COMPLAINT FOR THE CONTACT AND OFFERED TO PAY FOR ONE THIRD OF THE REPAIR COSTS. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 106,726.

Power Train
Filed Sep 8, 201241,138 milesTX

8/8/12 DRIVING FROM TEMPLE TX TO TUNICA MS (STOPPING THERE BEFORE CONTINUING ON TO INDIANAPOLIS, IN). CAR GAVE NO ISSUES/INDICATIONS OF TROUBLE. 8/9/12 CAR WOULD BARELY GO 10 MILES PER HOUR LEAVING THE HOTEL, WOULD STOP FORWARD PROGRESS OF ANY KIND IF I STOPPED, HAD TO PUT IN PARK, TURN OFF CAR AND TURN ON AGAIN. HAD TO CROSS 4 LANE HIGHWAY, BUT COULD NOT GET CAR TO MOVE FORWARD FAST ENOUGH TO CLEAR ALL 4 LANES AND MIDDLE DIVIDER. TOOK IT IN 2 GREEN LIGHT TRIES AND PULLED INTO GAS STATION (1/2 MILE FROM HOTEL), GAVE CAR A REST, FILLED GAS AND SAME PROBLEM WHEN STARTED AGAIN. HAD TO CALL TOW TRUCK AND BRING TO LOCAL JEEP DEALER, 7 HOURS WAITING AT DEALER TO BE TOLD WE HAD AN EARLY MAJOR TRANSMISSION FAILURE AND IT WOULD BE 8/13 BEFORE IT WOULD BE READY. RENTED A CAR TO CONTINUE OUR VACATION. $3,934.73, TRANSMISSION REPAIRED, FAILURE OCCURRED AT 41,138 MILES, CHRYSLER ADMITS IT IS AN EARLY FAILURE (AND STATES WE ARE OUT OF ALL WARRANTIES), MS DEALER STATES EARLY FAILURE AND POWERTRAIN SHOULD BE COVERED, CONTACT CHRYSLER WHEN WE GET HOME AND LOCAL DEALER HERE STATES 5/50000 ON POWERTRAIN. CHRYSLER REFUSES TO REIMBURSE MORE THAN $1500 WHICH WE HAVE NOT ACCEPTED AND REFUSES TO ACKNOWLEDGE 5 YEAR/50,000 MILE POWER TRAIN WARRANTY. HAD THIS FAILED WHILE DRIVING AT HIGHWAY SPEEDS IT COULD HAVE CAUSED AN ACCIDENT FOR OURSELVES AND OTHERS. CHRYSLER HAS NOT CALLED TO THIS DAY THE REPAIR DEALERSHIP TO UNDERSTAND WHY THE TRANSMISSION FAILURE OCCURRED. WE WERE TOLD THE OIL HAD BURNT BY THE

Tires
Filed Aug 4, 201246,800 milesFL

2008 JEEP SRT8 PURCHASED IN DECEMBER 2009 WITH BRAND NEW TIRES. LESS THAN 30K MILES AND FOUND FRONT TIRES SEPARATING ON INNER EDGES WITH PLENTY OF TREAD LEFT AND ALIGNMENT WITHIN SPECS. I FOUND THIS YESTERDAY WHEN I DECIDED TO DO SOME MAINTENANCE REPAIRS AS I AM A JEEP TECHNICIAN AND I WORK AT A CHRYSLER DEALERSHIP. THE FRONT TIRES ARE COMPLETELY SEPARATED WITH THREADS EXPOSED. THIS IS EXTREMELY DANGEROUS AS I DRIVE THIS VEHICLE WITH FAMILY AT HIGHWAY SPEEDS. I HAVE PICTURES IF NECESSARY AND CAN PROVIDE ALIGNMENT SPECS. I AM A MEMBER OF THE JEEP SRT8 FORUM AND THIS IS A COMMON ISSUE WITH MANY MEMBERS. *TR

Tires
Filed Jul 24, 2012NY

MY 2008 JEEP/GR.CHEROKEE HAS GOODYEAR-FORTERA TIRES ON IT. I HAVE NOTICED THAT THE TREAD AROUND THE SIDEWALL HAS 2 DIFFERENT DIRECTIONS. ONE TURNS SLIGHTLY FORWARD AND THE OTHER SLIGHTLY TO THE REAR. I HAVE TRIED TO CONTACT GOODYEAR WHO HANDS ME BACK OFF TO JEEP FOR AN EXPLANATION.UPON MY MOST RECENT TIRE ROTATION,I POINTED THIS OUT TO THE HEAD MECHANIC. HE REPLIED IT DOES NOT MATTER,IT DOES NOT SERVE ANY PURPOSE. I DISAGREE. I DON'T THINK THEY PUT THEM ON THERE FOR NO REASON..I HAVE TAKEN THE TRUCK TO A GOODYEAR TIRE DEALER AND HE SAID THE TREAD PATTERN IS SUPPOSED TO PUSH WATER AWAY FROM THE VEHICLE. I WALKED THE MAN AROUND THE VEHICLE AND SHOWED HIM THAT BOTH TIES ON THE RIGHT SIDE OF THE VEHICLE FACE FORWARD WHILE THE 2 TIRES ON THE LEFT FACE THE REAR.SHOULDN'T THEY ALL FACE THE SAME DIRECTION? I HAVE SEEN THESE TIRES ON THE HONDA/PILOT,G.M.C./TRAVERSE,FORD/EXPLORER AND FORD/EDGE. I HAVE ASKED OTHER DRIVERS ABOUT IT,BUT NO ONE HAS NOTICED UNTIL I SPOKE ON IT. I FIND IT HARD TO BELIEVE THAT NOBODY ELSE SEEMS TO SEE A POTENTIAL PROBLEM HERE. PLEASE HELP ME-I HAVE TAKEN PICTURES OF THIS SITUATION AND WOULD BE GLAD TO SEND THEM TO YOU.I CAN'T POSSIBLY BE ONLY ONE WHO NOTICES THIS. *TR

Electrical System
Filed Jun 15, 201253,000 milesNJ

TL* THE CONTACT OWNS A 2008 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT TOWED THE VEHICLE TO A LOCAL MECHANIC. THE MECHANIC ADVISED THAT THE ENTIRE ELECTRICAL SYSTEM MALFUNCTIONED AND BOTH THE IGNITION MOTOR AND THE IGNITION SWITCH NEEDED TO BE REPLACED. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 53,000. THE VIN WAS NOT AVAILABLE.

Structure
Filed Jun 6, 201240,223 milesMN

ENOUGH ISSUES THAT A CLASS ACTION SUIT IN NEW JERSEY FOR THIS EXACT MATTER IS IN PROCESS. FAULTY SUNROOF REAR DRAIN TUBES BECOME PINCHED, LOOPED, OR OTHERWISE UNABLE TO DRAIN AWAY WATER. WHEN WATER COMES FORWARD (AS IN BRAKING ON THE FREEWAY AND NARROWLY AVERTING AN ACCIDENT) WATER COMES DOWN AND THROUGH THE A PILLARS AND OVERHEAD CONSOLE, AND OTHER AREAS OF HEADLINER. A BIT STARTLING WHEN TRAVELING IN RUSH HOUR TRAFFIC ON THE FREEWAY. AFTER READING ABOUT THE COUNTLESS STORIES OF OTHER OWNERS EXPERIENCING THE SAME THING, I BEGAN CONTACTING DEALERSHIPS INCLUDING THE OUT OF AREA DEALERSHIP WHERE THE VEHICLE WAS BOUGHT USED IN DECEMBER 2011. IT BECAME APPARENT THAT THERE WOULD BE NO RELIEF AND I WOULD BEAR MOST IF NOT ALL OF THE COST OF THE REPAIR OF THIS DESIGN FLAW THAT CAN CREATE VERY UNSAFE DRIVING CONDITIONS AND CAUSE ACCIDENTS. *TR

Unknown or Other
Filed Apr 30, 2012TX

I PURCHASED A BRAND NEW JEEP GRAND CHEROKEE LIMITED IN 2008. ALMOST FROM THE VERY BEGINNING I'VE HAD PROBLEMS WITH THIS VEHICLE & HAD BEEN GOING BACK & FORTH TO THE DEALERSHIP FOR ONE REPAIR AFTER THE OTHER. ALTHOUGH THE PREVIOUS ISSUES WERE SERIOUS, THEY DID NOT RISE TO THE LEVEL OF BEING A HEALTH/SAFETY HAZARD AS MY CURRENT PROBLEM DOES. IN 2011, I STARTED EXPERIENCING INTERMITTENT ELECTRICAL FAILURE; SPECIFICALLY, THE VEHICLE WOULD JUST STOP NO MATTER WHETHER I WAS DRIVING 70 ON THE HWY OR 30 IN A NEIGHBORHOOD. THE VEHICLE WOULD TURN OFF WITHOUT WARNING & I WOULD BE LEFT TRYING (W/OUT ANY POWER STEERING) TO COAST TO THE SIDE OF THE ROAD WITH WHATEVER MOMENTUM WAS LEFT. ONCE TO THE SIDE OF THE ROAD, I PUT THE VEHICLE IN PARK, TURNED THE IGNITION TO THE OFF POSITION & WAIT A FEW SECONDS. I WOULD THEN START THE VEHICLE RIGHT UP AS IF NOTHING HAD HAPPENED. I HAVE TAKEN THE JEEP IN TO THE DEALER WHERE THE PROBLEM COULD NOT BE DUPLICATED. I'VE GOTTEN TO THE POINT WHERE EACH TIME IT STOPS, I CALL THE DEALER SERVICE DEPT JUST SO THE RECORD WOULD SHOW THAT I CALLED, REPORTED THE PROBLEM HAD OCCURRED AGAIN & ALSO TO VENT MY FRUSTRATION OF THIS RECURRING PROBLEM. MY CONCERNS: 1) THE STALLING IS HAPPENING MORE FREQUENTLY 2) THE PROBLEM CAN'T BE DUPLICATED ON CUE 3) I CAN'T GET MORE THAN A CONDESCENDING, WHAT DO YOU WANT TONE FROM MGMT AT THE DEALERSHIP & 4) THERE DOES NOT SEEM TO BE ANY SENSE OF URGENCY FROM ANYONE OTHER THAN MYSELF . MY QUESTIONS: DOES THERE REALLY HAVE TO BE SOME TY

Electrical System
Filed Apr 23, 201229,300 milesMA

WHEN GOING OVER SPEED BUMPS MY VEHICLE STALLS. THIS IS THE THIRD TIME THIS HAS HAPPENED IN THE LAST 2 MONTHS. I'VE BROUGHT IT TO THE DEALERSHIP MULTIPLE TIMES. EACH TIME I'VE BEEN TOLD THERE IS NO PROBLEM, OR THAT I NEED SPARK PLUGS REPLACED, OR THE THROTTLE BODY NEEDS TO BE CLEANED....NOTHING HAS HELPED! *TR

Service Brakes
Filed Mar 11, 201250,200 milesCO

I STARTED THE JEEP AND TRAVELED NORMALLY FOR ABOUT A THIRD OF A MILE ON LOCAL STREETS. THE PROBLEM STARTED WHEN I TURNED ONTO A COLLECTOR STREET FROM A LOCAL STREET APPLYING FULL THROTTLE. WHEN I LIFTED MY FOOT OFF THE THROTTLE PEDAL THE JEEP KEPT ACCELERATING. THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT WENT ON. I STOPPED THE CAR BY APPLYING THE BRAKE AND PUTTING THE TRANSMISSION IN NEUTRAL. THE ENGINE CONTINUED TO REV AT ABOUT 4000 RPM WITH THE JEEP STOPPED. I TURNED OFF THE JEEP AND CHECKED THE POSITION OF THE CARPET PROTECTOR TO MAKE SURE IT WAS NOT INTERFERING WITH THE ACCELERATOR. IT WAS NOT IN A POSITION WHERE IT COULD OVERLAP THE THROTTLE. I ALSO CHECKED THE ACCELERATOR PEDAL AND FOUND IT OPERATING NORMALLY IN TERMS OF POSITION AND ACTION. I TURNED THE ENGINE BACK ON AND THE JEEP REACTED NORMALLY FOR THE REMAINDER OF THE TRIP. DEALER NOT ABLE TO REPLICATED BUT REPORTED ERROR MESSAGE THAT BOTH BRAKES AND ACCELERATOR WERE BOTH DEPRESSED. ALSO REPORTED THAT CARPET WAS NOT INVOLVED. *TR *JS

Electrical System
Filed Mar 6, 201242,500 milesVA

WHILE DRIVING ALL MY GAUGES STOPPED WORKING SUCH AS THE WIPERS, SPEEDOMETER, OIL LIGHT, ALL OF MY GAUGES STOPPED WORKING THAT ARE CONTROLLED BY THE COMPUTER. COULDN'T TELL WHAT GEAR I WAS IN WHILE DRIVING. MY RADIO AND CLOCK WOULDN'T WORK. MY BLINKERS WOULDN'T WORK. I HAD TO TAKE IT TO GET IT FIXED THIS MORNING. I SURPRISED THIS WASN'T ON A RECALL. *TR

Wheels
Filed Mar 5, 201218,155 milesCT

TIRE PRESSURE MONITORING SYSTEM - VALVE STEMS CORRODED BADLY - APPEAR TO BE MADE OF POOR QUALITY ALUMINUM - EVENTUALLY BROKE OFF WHEN ATTEMPTING TO ADD AIR PRESSURE. COULD HAVE EASILY BROKEN OFF WHEN DRIVING JUST DUE TO VIBRATION AND CAUSED A SUDDEN LOSS OF AIR PRESSURE RESULTING IN LOSS OF CONTROL OF VEHICLE. HAVE REPLACE THREE UNITS SO FAR AT A COST OF OVER $300. HAVE KEPT OLD PARTS AND INVOICES AND PICTURES OF BADLY CORRODED UNITS. PLEASE RECALL BEFORE SOMEONE GETS HURT. JEEP HAS REPLACED UNITS WITH BRASS UNITS NOW!!! THEY SHOULD PAY FOR THEIR MISTAKES. PARTS MADE BY SCHRADER ELECTRONICS. *TR

Engine and Engine Cooling
Filed Feb 1, 201265,000 milesNJ

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING APPROXIMATELY 60 MPH. THE VEHICLE COASTED TO A STOP AND THE CONTACT WAS ABLE TO RESTART THE ENGINE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 65,000. THE VIN WAS UNAVAILABLE.

Visibility
Filed Jan 24, 201255,000 milesMI

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON NUMEROUS OCCASSIONS.THE CONTACT STATED A RED LIGHT FLASHED ON THE INSTRUMENT PANEL WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE WHERE THE DEALER REPLACED THE GEAR SHIFTER AND THE ENGINE STARTER MODULE. THE FAILURE WAS NOT CORRECTED AND THE VEHICLE WAS NO LONGER ABLE TO BE STARTED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN 08V059000 (VISIBILITY: WINDSHIELD WIPER/WASHER). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 62,000.

Electrical System
Filed Jan 12, 201236,334 milesMS

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE LIMITED. THE CONTACT WAS DRIVING 55 MPH WHEN THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER THE FAILURE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS CONTACTED WHO CONFIRMED THAT THE CONTACT'S VIN FAILED TO QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER :08V059000 ( ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 36,334 AND THE CURRENT MILEAGE WAS 38,000.

Fuel System, Other › Storage › Fuel Gauge System
Filed Dec 30, 201151,300 milesTX

DRIVING APPROXIMATELY 55 MPH ON INTERSTATE, VEHICLE SUDDENLY LOST POWER AND STEERING CONTROL TIGHTENED. GAS GAUGE WENT TO E, MPH WENT TO 0. VEHICLE STARTED IMMEDIATELY AFTER IT CAME TO A STOP. TOOK VEHICLE TO DEALERSHIP AND THEY COULD NOT DUPLICATE THE PROBLEM. WAS NOT SATISFIED WITH HAVING MY JEEP RETURNED TO ME WITHOUT IDENTIFYING SOLUTION. MECHANIC'S BEST GUESS WAS THAT HE COULD REPLACE POWER MODULE - TOTAL INTEGRATED POWER MODULE WAS WHAT MECHANIC REPLACED. WELL, JEEP STOPPED FIVE ADDITIONAL TIMES IN LAST 21 DAYS. FOUR OUT OF FIVE TIMES, VEHICLE SHUT DOWN ON A SLIGHT DECLINE (NEIGHBORHOOD DIP OR EXITING GAS STATION). VEHICLE DID START IMMEDIATELY AFTER IT CAME TO A STOP. DEALERSHIP STILL CANNOT DUPLICATE THE PROBLEM. FRUSTRATED WITH NOT HAVING MY PRIMARY FAMILY VEHICLE AVAILABLE. *KB

Electrical SystemFire
Filed Dec 29, 201167,000 milesIL

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ELECTRICAL MODULE WAS BURNING THROUGH WIRES. IN ADDITION, THE VEHICLE WOULD STALL SPORADICALLY AND WOULD OFTEN FAIL TO START. THE DEALER INFORMED THE CONTACT THAT THE ELECTRICAL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS AWARE OF THE FAILURE BUT FAILED TO OFFER ANY ASSISTANCE. THE VEHICLE WAS PARTIALLY REPAIRED AND WAS NO LONGER DRIVABLE. THE CURRENT MILEAGE WAS 76,000 AND THE FAILURE MILEAGE WAS 67,000.

Exterior Lighting
Filed Dec 27, 201136,000 milesMI

TL* THE CONTACT OWNS 2008 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING 20 MPH WHEN THE HEADLIGHT SENSOR CAUSED THE HEADLIGHTS TO BEAM ONTO THE GROUND AND NOT THE ROADWAY. THE VEHICLE TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE HEADLIGHT SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED AND THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 59,000.

Visibility
Filed Dec 23, 201164,000 milesDC

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED AND WOULD TRAVEL IN THE WRONG DIRECTION, CAUSING THE WIPER TIPS TO BREAK. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS AND THE FAILURE WAS LOCATED AT THE WINDSHIELD MOTOR. THE MANUFACTURER ADVISED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 08V059000 (VISIBILITY:WINDSHIELD WIPER/WASHER) AND DENIED ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 64,000.

Electrical System
Filed Dec 12, 201152,000 milesNY

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE HE WAS STOPPED. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD STALL WHILE DRIVING APPROXIMATELY 60 MPH. THE VEHICLE WOULD SUCCESSFULLY RESTART AFTER STALLING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE FAILURE MAY BE DUE TO THE BATTERY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 08V059000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 52,000.

Engine and Engine Cooling
Filed Dec 7, 201144,000 milesCO

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING 80 MPH WHEN THE VEHICLE STALLED AND THE CONTACT HAD TO PULL OVER TO RESTART THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING BUT THE TEST RESULT DID NOT IDENTIFY A PROBLEM WITH THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE FAILURE MILEAGE WAS 44,000.

Electrical System
Filed Nov 29, 201132,200 milesMA

THERE IS A RECALL (#89275) FOR IMPROPERLY MANUFACTURED FRONT CONTROL MODULES ON CERTAIN 2008 JEEP GRAND CHEROKEES. I OWN ONE SUCH MAKE AND MODEL (BOUGHT IT USED IN JUNE 2011), AND AM BEING TOLD THAT I MAY HAVE TO REPLACE MY FRONT CONTROL MODULE BY A SERVICE WRITER AT THE LOCAL JEEP DEALER. IT WOULD NOT START THIS MORNING AT ALL. SINCE AUGUST THERE HAS BEEN INTERMITTENT MALFUNCTIONS IN THE AUTOMATIC START, NAVIGATION SYSTEM AND POWER SEAT SETTINGS, AND PARKING ASSIST, TOO. I AM BEING TOLD SEPARATELY BY THE JEEP NATIONAL RECALL CENTER THAT THE RECALL IS VIN-SPECIFIC AND DOES NOT IMPACT MY PARTICULAR VEHICLE. IS THIS A LEGITIMATE EXPLANATION OF FACT BY JEEP? *KB

Engine and Engine Cooling
Filed Nov 11, 201142,018 milesTX

VEHICLE STALLED AT AROUND 20 MPH AND COULD NOT RESTART (ENGINE WOULD NOT TURN OVER) FOR SEVERAL HOURS. AFTER SEVERAL HOURS, VEHICLE STARTED FINE FOR DEALER. DEALER COULD NOT FIND ROOT OF THE PROBLEM. BEHAVIOR SEEMS SIMILAR TO RECALL NHTSA CAMPAIGN ID 08V059000, BUT THIS VEHICLE IS NOT ON THE RECALL LIST. *TR

Visibility
Filed Oct 18, 201140,000 milesMN

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE 4X4. THE CONTACT STATED AFTER USING HER WINDSHIELD WIPERS AND TURNING THEM OFF THEY BECAME JAMMED OBSTRUCTING THE DRIVERS VIEW. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED HIM THAT THE CONTROL MODULE ON THE WIPER BOARD FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

Engine and Engine Cooling
Filed Sep 26, 201130,300 milesCT

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD STALL WITHOUT WARNING BUT WOULD RESTART AFTER SEVERAL MINUTES. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 30,300. KMJ

Engine and Engine Cooling
Filed Sep 6, 201132,393 milesPA

THERE ARE TWO MAIN ISSUES: STALLING AND NO START. STALLING ISSUE - VEHICLE BEGAN TO STALL ON 8/9/10 ON A RANDOM AND INTERMITTENT BASIS WHILE DRIVING AT VARYING SPEEDS. THE STALLING APPEARS TO HAVE STOPPED AFTER THE LAST SERVICE WAS COMPLETED ON 7/25/11. THE FOLLOWING INFORMATION RELATES TO THE STALLING ISSUE. EACH DATE IS SEPARATE VISIT TO DEALERSHIP: 8/13/10 - PERFORMED DIAGNOSTIC TEST, WITH NO FAULT CODES STORED. CHECKED WIRING TO PDC AND FRONT CONTROL MODULE. ROAD TESTED FOR 55 MILES. COULD NOT DUPLICATE CUSTOMER CONCERN. 9/2/10 - REPLACED WIRELESS IGNITION NODE - (DUE TO A BIND, STICK OR SEIZE). 10/27/10 - REPLACED THROTTLE BODY. FOUND THE THROTTLE BODY TO BE BINDING. 7/25/11 - PERFORMED DIAGNOSTIC TEST, FOUND A STORED CODE FOR THE CRANKSHAFT SENSOR. COULD NOT DUPLICATE CONCERN. REPLACED SENSOR. NO START ISSUE - THIS IS DEFINED AS TURNING THE KEY TO THE START POSITION BUT WOULD NOT CRANK. FUEL PUMP WOULD TURN ON AFTER A FEW SECONDS. ALL ELECTRICAL SYSTEMS WERE FINE. BATTERY WAS FULL STRENGTH. IN ALL OF THESE CASES, THE CAR WOULD START UP WITHOUT A PROBLEM WITHIN 24-48 HOURS AFTER THE NO-START INCIDENTS. THE FOLLOWING INFORMATION RELATES TO A "NO START" ISSUE. EACH DATE IS A SEPARATE TRIP TO THE DEALERSHIP. 5/30/11 - VEHICLE TOWED IN ON SATURDAY. SERVICE TECHNICIAN STARTED VEHICLE UP THREE TIMES ON MONDAY. LET SIT OVERNIGHT AND STARTED RIGHT UP ON TUESDAY. BATTERY TESTED FINE. NO CODES IN SYSTEM. 7/25/11 - DIAGNOSTIC SCAN, REPLACED CRANKSHAFT SENSOR (SEE STALLING) 7/26/11

Visibility
Filed Aug 30, 201130,000 milesMI

LH REMOTE CONTROLLED, HEATED, SELF DIMMING SIDE VIEW MIRROR, APPEARS TO BE DELAMINATING, MIRROR IS FOGGY, GREEN GREASY GEL-LIKE MATERIAL IS OOZING FROM 2 PLACES IN THE MIRROR. MIRROR IS USELESS. *TR

Steering
Filed Aug 25, 201140,000 milesMD

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE 4X4. WHILE PARKED, THE CONTACT NOTICED PIECES OF THE STEERING WHEEL WERE DETACHING AND FALLING OFF. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIANS STATED THE STEERING WHEEL WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND AGREED TO COVER A PORTION OF THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

Tires
Filed Aug 23, 201113,000 milesPA

TIRE TREAD SEPERATION. *TR

Service Brakes, Hydraulic
Filed Aug 16, 201147,000 milesFL

TL* THE CONTACT OWNS A 2008 GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE ANTI LOCK BRAKING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT A REAR ANTI LOCK BRAKING SPEED SENSOR MALFUNCTIONED, CAUSING THE FAILURE. THE DEALER ALSO STATED THAT THE LIGHT INDICATED THAT THE BRAKING SYSTEM WOULD NOT FUNCTION DUE TO THE SPEED SENSOR READING INACCURATELY. IN ADDITION, THE DEALER STATED THAT IF THE VEHICLE WAS DRIVEN DURING RAINY WEATHER, IT COULD BE VERY DANGEROUS. THE ANTI LOCK BRAKING SENSOR WAS REPLACED. AFTER THE REPAIRS, THE SAME FAILURE OCCURRED ON THE FRONT PASSENGER SPEED SENSOR. THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE DUE TO THE FAULTY SPEED SENSORS. THE FAILURE MILEAGE WAS 47,000. THE VIN WAS UNAVAILABLE.

Electrical System
Filed Aug 3, 201153,000 milesAL

TL - THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 40 MPH THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE BUT DECIDED TO REPLACED THE WIRELESS CONTROL MODULE AND KEYS AS A TEMPORARY FIX. THE REMEDY FAILED TO REPAIRED THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN ID NUMBER: 08V059000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 53,000 AND THE CURRENT MILEAGE WAS 54,000. RVK

Power Train › Automatic Transmission
Filed Aug 1, 201147,000 milesTX

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE TRAVELING SPEEDS OF 40 AND 65 MILES PER HOUR THE VEHICLE SHIFTED INTO FIRST GEAR, CAUSING THE VEHICLE TO LOSE SPEED. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 47,000.

Electrical System
Filed Jul 28, 201149,000 milesNY

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND SHIFTED INTO PARK. UPON RESTART, THE VEHICLE OPERATED AS NORMAL. AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 08V059000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 49,000.

Electrical System
Filed Jul 26, 201155,000 miles00

WHILE BRAKING GOING INTO A RIGHT-HAND-CORNER THE LIGHTS ON THE DASHBOARD CAME ON AND THE ENGINE STALLED. THE VEHICLE CAME TO AN IMMEDIATE COMPLETE STOP ON THE ROAD. LUCKILY THERE WAS NO CAR FOLLOWING ME AS OTHERWISE THERE WOULD HAVE BEEN A DANGEROUS REAR-END COLLISION. COULD NOT RESTART THE VEHICLE. IT WAS TAKEN BY TRUCK TO THE JEEP GARAGE. A FUSE CONNECTED TO MORE THAN 30 APPLICATIONS HAD BLOWN. WHEN REPLACED THE CAR FUNCTIONED. GARAGE SPENT 2 DAYS SEARCHING BUT COULD NOT DIAGNOSE THE CAUSE OF THE PROBLEM WITH THE FUSE . CHARGED ME 300 USD. TWO DAYS LATER THE ENGINE STALLED AGAIN WHILE BRAKING IN A RIGHT-HAND-CORNER. THE VEHICLE HAS NOW BEEN IN THE GARAGE FOR 2 DAYS FOR DIAGNOSTIC TESTING AND FURTHER CHECKS. NO RESOLUTION TO THE PROBLEM HAS YET BEEN FOUND. THE VEHICLE IS 2 YEARS, 7 MONTHS OLD SO THE REPAIR IS NOT COVERED BY THE MANUFACTURES WARRANTY. *TR

Electrical System
Filed Jun 28, 201135,000 milesWA

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 50 MPH THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO START THE VEHICLE AFTER PLACING THE GEAR SHIFT IN NEUTRAL AND TURNING THE KEY IN THE IGNITION. THE FAILURE WAS DIAGNOSED BY TWO DEALERS WHERE THE TECHNICIANS WERE UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE FAILURE OCCURRED WHILE DRIVING AT DIFFERENT SPEEDS INTERMITTENTLY. THE CONTACT STATED THE FAILURE OCCURRED APPROXIMATELY EIGHT TIMES. THE VEHICLE WAS NOT REPAIRED. NHTSA CAMPAIGN ID NUMBER: 08V059000 (ELECTRICAL SYSTEM) RECALL COULD BE RELATED TO THE FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

Visibility
Filed Jun 27, 2011133,000 milesGA

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ENGINE WAS RUNNING FOR A FEW MINUTES AND WITHOUT WARNING THE VEHICLE STALLED. THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED, AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 08V059000 (VISIBILITY:WINDSHIELD WIPER/WASHER). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 133, 000.

Electrical System
Filed Jun 24, 201138,000 milesNH

1) OPERATED LEFT TURN SIGNAL 2) TONE THEN ERROR MESSAGES (A) SERVICE SUSPENSION (B) CHECK GAUGES. ALL DASH INDICATE LAMPS CAME ON - ABS, ESP, AIR BAG, CHECK ENGINE ETC. TURN SIGNALS BECAME INOPERATIVE. A/C BECAME INOPERATIVE, HAZARD LIGHTS INOPERATIVE, FUEL GAUGE INOPERATIVE, TACHOMETER INOPERATIVE, SPEEDOMETER INOPERATIVE. CONSEQUENCES: RISK OF ACCIDENT DUE TO DISTRACTION BY WARNING TONE AND ALL INDICATOR LAMPS LIGHTING SUDDENLY WHILE DRIVING. RISK OF ACCIDENT DUE TO INOPERATIVE TURN INDICATOR SIGNALS AND INOPERATIVE HAZARDS. UNKNOWN WHETHER ABS SYSTEM WORKING SINCE ABS WARNING LAMP WAS LIT. UNKNOWN WHETHER AIR BAG SYSTEM WAS OPERATIONAL SINCE AIR BAG WARNING LAMP WAS LIT (3) SHUT OFF ENGINE AND AFTER A FEW MINUTES RESTARTED - NO CHANGE ALL LAMPS LIT. LEFT TURN SIGNAL REMAINED LIT BUT NOT FLASHING EVEN WITH KEY OFF. CALLED JEEP DEALER SERVICE SUGGESTED PULLING IOD RELAY. NO IMPROVEMENT. 2 MORE RESTARTS WITH EXTENDED (MORE THAN 1 HOUR) VEHICLE OFF AND ALL LIGHTS CLEARED EXCEPT CHECK ENGINE. DO NOT KNOW CAUSE OF PROBLEM YET. CAR WAS TAKEN TO JEEP DEALER. NO FAULT CODES WERE DETECTED. DEALER HAD NO INFORMATION

Air Bags
Filed Jun 23, 201154,000 milesWI

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG LIGHT INTERMITTENTLY ILLUMINATED ON THE INSTRUMENT PANEL WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE BECAUSE THE AIR BAG LIGHT WOULD NO LONGER BE ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 54,000. UPDATED 8/29/11 *CN UPDATED 09/21/11

Exterior Lighting
Filed May 25, 201156,000 milesMA

TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE 4X4. THE CONTACT STATED THE HEADLIGHTS WERE IN A DOWNWARD POSITION WHILE DRIVING, MAKING IT DANGEROUS TO DRIVE AT NIGHT. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER MADE THE CONTACT AWARE THAT THERE WAS NO RECALL RELATED TO THE FAILURE. THE FAILURE MILEAGE WAS 54,000 AND THE CURRENT MILEAGE WAS 56,000.

Tires › Pressure Monitoring and Regulating Systems
Filed May 18, 201144,000 milesNJ

TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THE MANUAL INDICATED THAT THE FULL SIZE SPARE TIRE WAS EQUIPPED WITH A TIRE PRESSURE MONITOR LIKE THE REGULAR TIRE. WHEN THE CONTACT USED THE SPARE TIRE THERE WAS NO TIRE PRESSURE MONITORING SYSTEM INCLUDED. THE DEALER STATED THAT EVEN THOUGH IT STATED THAT THE SPARE HAD A MONITORING SYSTEM IN THE MANUAL,THEY DO NOT PUT THEM IN THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 44,000. UPDATED 07/27/11*LJ UPDATED 08/01/11

Electrical System
Filed May 3, 201138,556 milesDE

CAR STALLS WHEN TRYING TO START IT. CAR'S ENGINE SHUT OFF WHILE DRIVING 50MPH ON A MAIN HIGHWAY - HAD TURN IGNITION OFF AND THEN BACK ON TO RESTART. CAR WOULD NOT GO OVER 25 MPH - FINALLY GOT INTO SHOP AND WAS TOLD I NEEDED A NEW TRANSMISSION CONTROL MODULE. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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