Page 10 of 23 · complaints 451–500 of 1,109

2007 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Electrical System
Filed May 11, 2015CT

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE FOR SEVERAL MONTHS, WHICH WAS BEYOND A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed May 7, 2015135,000 milesMI

WE GOT A RECALL OVER A YEAR AGO, AND HAVE HAD NO CONTACT FROM CHRYSLER TO FIX THE IGNITION SWITCH. DEALER CAN'T GET PARTS. THERE IS NO WAY PARTS TAKE A YEAR TO MAKE. THIS IS NOT A REASONABLE AMOUNT OF TIME. THE CAR HAS SHUT OFF OR HAD PARTIAL POWER FAILURE ON THE ROAD. *TR

Electrical System
Filed May 7, 2015NC

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000(ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/22/15*CN

Electrical System
Filed May 7, 2015CA

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 08/10/2015

Electrical System
Filed May 6, 2015NJ

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/16/15*CN

Electrical System
Filed May 4, 2015FL

2007 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH PARTS NOT AVAILABLE TO COMPLETE RECALL. *SMD

Electrical System
Filed May 4, 2015ID

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/10/15*LJ

Electrical System
Filed May 1, 201527,000 milesTX

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE CAM SENSORS IN THE ENGINE WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000.

Electrical System
Filed Apr 29, 201520,000 milesLA

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING AT 45 MPH, THE VEHICLE LOST POWER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

Electrical System
Filed Apr 28, 2015NC

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Apr 24, 2015OH

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Apr 24, 2015150,000 milesCT

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE KEY FAILED TO TURN OVER AND START THE VEHICLE. THE FAILURE OCCURRED INTERMITTENTLY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 150,000.

Engine
Filed Apr 22, 201550,000 milesMO

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED WHEN THE KEY WAS ENCOUNTERED WHILE IN DRIVE. THE VEHICLE WAS RESTARTED AND RESUMED TO NORMAL. THE CONTACT ALSO STATED THAT THE PART FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) WAS N OT AVAILABLE. THE PART WAS NOT AVAILABLE SINCE APRIL OF 2014. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 50,000.

Electrical System
Filed Apr 22, 2015PA

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/11/15*CN

Electrical System
Filed Apr 21, 2015100,000 milesNJ

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED AND THE CONTACT WAS ABLE TO GET THE VEHICLE TO RESTART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT INDICATED THAT THE FAILURE MAY RECUR WITHOUT WARNING. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Steering
Filed Apr 20, 2015IL

I OWN A 2007 JEEP GRAND CHEROKEE. I RECEIVED A RECALL ON A PART IN JULY OF 2014. IT IS NOW APRIL 2015. THERE IS STILL NO PART TO REPLACE THIS IGNITION SWITCH PROBLEM. I HAVE CHILDREN THAT I NEED TO DRIVE TO AND FROM SCHOOL. THIS VEHICLE IS NOT SAFE. MY HUSBAND HAS SEEN NOW AT LEAST 3 VEHICLES (SAME MAKE, MODEL AND YEAR) IN CAR ACCIDENTS. THESE CAR WERE COMPLETELY TOTALED. THERE IS NO FIXING THEM. ONE VEHICLE A CAR BLEW UP BECAUSE THE IGNITION SWITCH. THIS IS RIDICULOUS. ALMOST A YEAR NOW, AND THERE IS STILL NOT PART TO FIX THIS PROBLEM. AND I CAN'T SELL MY VEHICLE TO ANYBODY BECAUSE THEN I COULD BE SUED BECAUSE OF THE IGNITION SWITCH RECALL. YOUR JEEP DEALERSHIPS WILL NOT BUY THEM BACK FOR WHAT THEY ARE WORTH BECAUSE OF THE IGNITION SWITCH RECALL. I GET BELOW VALUE OFFERS. I WILL NOT BUY JEEP AGAIN. BUT THE FACT THAT JEEP IS TAKING SO LONG TO FIX THIS ISSUE IS RIDICULOUS. WHEN PEOPLE START DYING BECAUSE OF IT, THEN YOU WILL BE SUED FOR THOSE DEATHS BECAUSE THAT IGNITION SWITCH RECALL WAS NOT FIXED IN A DECENT AMOUNT OF TIME. I FIGURED 6 MONTHS MAX. ITS NOW ALMOST A YEAR AND AGAIN STILL NO REPLACEMENT PART. I'M DISGUSTED AT THE FACT THAT NOTHING IS BEING DONE ABOUT THIS. NO ONE SEEMS TO CARE OR REALIZE THE POTENTIAL DANGER THIS IGNITION SWITCH CAUSES. I WOULDN'T WISH THIS UPON ANYONE BUT IT MAY HAPPEN TO YOU JUST SO YOU OPEN UP YOUR EYES AND REALIZE WHAT IS REALLY GOING ON. *TR

Electrical System
Filed Apr 16, 2015CO

FORTUNATELY THERE HAS NOT AS YET BEEN AN INCIDENT. HOWEVER, 8 MONTHS TO REPAIR AN IGNITION SWITCH IS TOTALLY UNACCEPTABLE AND THE MANUFACTURER SAYS THAT A REMEDY IS NOT YET AVAILABLE. I AM NOT LOOKING FORWARD TO DRIVING DOWN THE HIGHWAY AT 70 MPH AND HAVE MY STEERING AND BRAKES SUDDENLY STOP WORKING DUE TO A FAULTY IGNITION SWITCH! I WANT TO KNOW WHEN THE NHTSA IS GOING TO DO SOMETHING ABOUT THIS RECALL. *TR

Electrical System
Filed Apr 15, 2015100,000 milesTX

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Electrical System
Filed Apr 15, 2015CA

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Apr 15, 2015SC

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Apr 10, 2015NY

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/26/15*CN UPDATED 10/05/2017*CN

Electrical System
Filed Apr 7, 2015CT

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Electrical System
Filed Apr 6, 2015PA

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Apr 6, 2015PA

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO SERVICE THE VEHICLE UNDER THE RECALL WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Apr 6, 201543,000 milesTX

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED A THAT REMEDY HAD NOT BEEN IMPLEMENTED TO DETER THIS FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE STARTER WAS REPLACED; HOWEVER, SINCE THE MANUFACTURER HAD NOT COME UP WITH A SOLUTION TO DETER THE FAILURE, IT WAS UNKNOWN IF THE PART WOULD BE COVERED UNDER THE RECALL. THE FAILURE MILEAGE WAS 43,000.

Electrical System
Filed Apr 6, 2015WA

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Apr 3, 2015ID

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Mar 31, 201586,000 milesOH

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000. UPDATED 5/15/15*CN

Electrical System
Filed Mar 30, 2015PA

WE WERE NOTIFIED ON SEPT. 4TH FOR RECALL ON THE VEHICLE IGNITION SWITCH. WE HAVE YET TO HAVE THIS RECALL DONE, BECAUSE THE PARTS ARE UNAVAILABLE. NOW MY IGNITION SWITCH WILL NOT WORK AT ALL. WE CAN NOT DRIVE THE VEHICLE. I WISH WHEN YOU DO A RECALL, YOU HAVE THE PARTS AVAILABLE. I AM PAYING A MONTHLY PAYMENT ON THIS VEHICLE, THAT I CAN'T EVEN DRIVE BECAUSE OF THE SWITCH. THANK YOU VERY MUCH! *TR

Electrical System
Filed Mar 30, 2015MA

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Mar 30, 201563,000 milesNC

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED AND RESTARTED ON ITS OWN WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

Electrical System
Filed Mar 30, 2015IL

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Mar 26, 2015MN

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTICE OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/9/15*CN UPDATED 10/2/2017*CN

Electrical System
Filed Mar 26, 2015SC

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Mar 26, 2015NH

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 05/19/15*BF UPDATED 10/2/2017*CN

Electrical System
Filed Mar 25, 2015TX

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/24/15*CN THE CONSUMER STATED THE VEHICLE STOPPED AND LOCKED UP TWICE WHILE IDLING AT A RED LIGHT. UPDATED 11/23/15*JS

Electrical System
Filed Mar 25, 2015TX

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEEKOKE. THE CONTACT RECEIVED NOTICATION OF NHTSA CAMPAIGN NUMBER:14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Mar 24, 2015NY

2007 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE. *SMD THE CONSUMER STATED SHE EXPERIENCED LOSS OF POWER, LOSS OF POWER STEERING AND LOSS OF BRAKING ABILITY. THE CONSUMER STATED THE VEHICLE WOULD LOOSE POWER AT RANDOM TIMES. THE DEALER INFORMED THE CONSUMER, THE PART WAS NOT AVAILABLE AND THEY HAD NO IDEA, WHEN IT WOULD BE AVAILABLE. RECALL # 14V438000. *JB

Electrical System
Filed Mar 23, 2015CO

2007 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO THE DEFECTIVE IGNITION SWITCH RECALL. *SMD THE CONSUMER STATED IT HAS BEEN OVER A YEAR, SINCE SHE RECEIVED THE RECALL NOTICE AND THE PARTS ARE STILL NOT AVAILABLE. *JB

Electrical System
Filed Mar 23, 201573,800 milesPA

ALL OF THE VEHICLE DASH LIGHTS AND ACCESSORIES LOSE POWER MOMENTARILY AND INTERMITTENTLY. IT'S ALMOST AS IF SOMEONE IS TURNING THE IGNITION SWITCH OFF, BUT THE ENGINE SEEMS TO STAY RUNNING. VEHICLE LOSES ACCELERATION IF ON AN UPWARD SLOPE WHILE THIS IS HAPPENING. IT IS MOMENTARY AND INTERMITTENTLY RECURS AT TIMES. I HAVE NOT NOTICED IF IT AFFECTS BRAKING DUE TO THE VERY MOMENTARY NATURE OF THIS PROBLEM. *TR

Electrical System
Filed Mar 20, 201585,000 milesWV

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO OPERATE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

Electrical System
Filed Mar 20, 201565,000 milesIN

WE DID NOT HAVE AN ACCIDENT, HOWEVER, WE HAVE RECEIVED A RECALL NOTICE FROM CHRYSLER TWO YEARS AGO REGARDING THE IGNITION SWITCH WHICH COULD CAUSE THE VEHICLE TO LOOSE POWER IF IT IS NOT REPLACED. WE HAVE BEEN CALLING THE DEALERSHIP BUTTON MOTORS IN KOKOMO INDIANA AS WELL AS THE CHRYSLER TOLL FREE NUMBER TO GET THIS WORK DONE BUT THEY TELL US THEY ARE WAITING FOR THE PART. I AM VERY CONCERNED THAT SOMETHING MIGHT HAPPEN BEFORE THIS WORK GETS DONE. IT'S AMAZING THAT WHENEVER WE HAVE WORK DONE ON THIS VEHICLE THAT WE HAVE TO PAY FOR THE PARTS ARE ALWAYS AVAILABLE WITHIN A DAY OR TWO BUT WHEN IT COMES TO RECALLS IT TAKES TWO YEARS??? SERIOUSLY. CAN YOU PLEASE HELPS EXPEDITE THIS BEFORE A SERIOUS ACCIDENT DEVELOPS. THE RECALL NUMBER IS P41/NHTSA 14V-438. *TR

Electrical System
Filed Mar 20, 2015WA

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Mar 20, 2015WI

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Mar 20, 2015105,000 milesCA

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, THE VEHICLE WOULD CRANK EXCESSIVELY TO START. THE FAILURE MILEAGE WAS 105,000. UPDATED 5/29/15*CN

Electrical System
Filed Mar 19, 2015MI

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Mar 19, 201567,000 milesNJ

ALREADY THE SUBJECT OF A CHRYSLER RECALL # P41/NHTSA 14V-438 IGNITION SWITCH RECEIVED RECALL NOTICE 9-18-14 BUT NO PART AVAILABLE TO FIX PER LETTER. VISITED LOCAL JEEP DEALER TODAY (3-19-2015), STILL NO PART. IN FACT "0" VEHICLES HAVE BEEN FIXED BY CHRYSLER. THIS IS NOT GOOD. SOMEBODY IS GOING TO GET KILLED. THE CAR WILL SUDDENLY LIGHT UP EVERY LIGHT ON THE INSTRUMENT CLUSTER, THERE WILL BE A RELAY CLICKING ON OF ON OFF SOUND BEHIND THE INSTRUMENT CLUSTER AND THE CAR WILL SHUT OFF WHILE ROLLING. HAS HAPPENED SEVERAL UNEXPECTED TIMES, LOW SPEED AND HIGHWAY SPEED. VERY SCARY AND UNSAFE. SUGGEST CHRYSLER, NOW THAT THIS IS A VERIFIED DEFECT, IMMEDIATELY REQUISITION PARTS AND GET OWNERS INTO THE SERVICE DEPARTMENTS NOW -IF NOT SOONER!!! SIX MONTHS IS WAY TOO LONG FOR A SIMPLE PART.

Electrical System
Filed Mar 19, 2015MA

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE. MA 10/16/15 UPDATED 9/28/2017*CN

Electrical System
Filed Mar 18, 2015MI

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Mar 18, 2015WI

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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