WE HAVE PURCHASED A USED 2005 JEEP WITH 2 BROKEN DOOR HANDLES. SEARCHING THE INTERNET SHOWS THAT THIS IS A COMMON PROBLEM WITH THESE JEEPS. THIS IS TRULY A SAFETY HAZARD SEEING AS NO ONE COULD ESCAPE THIS VEHICLE SHOULD THERE BE AN ACCIDENT. SINCE THIS IS A PROBLEM MANY SEEM TO HAVE, I FEEL JEEP NEEDS TO STEP UP AND REPAIR THIS VERY SERIOUS ISSUE! *TR
2005 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →
WHEN I WENT TO GET OUT OF MY JEEP THIS MORNING I OPENED THE DOOR AS I NORMALLY DO. I THEN HEARD A CRACK AND NOTICED THE DRIVER'S SIDE DOOR HANDLE PULLED COMPLETELY OUT OF THE DOOR. THE BRITTLE CHEAP PLASTIC PIECE THAT HOLDS THE HANDLE IN THE DOOR JUST DESIGNATED. THE UNFORTUNATE PART IS THAT I CANNOT OPEN MY DOOR NOW THEREFORE IF I AM IN AN ACCIDENT AND THE CAR IS ON FIRE I WILL NOT BE ABLE TO EXIT THE CARE WHICH IS VERY SCARY FOR ME. I HOPE CHRYSLER RECALLS THIS ISSUE. YOU WOULD THINK A $50000 CAR WOULD LAST. *TR
THE PROBLEM OF DEFECTIVE DOOR HANDLES STARTED WHEN THE CAR WAS ABOUT FOUR YEARS OLD AND HAS GOTTEN PROGRESSIVELY WORSE. THERE HAVE NOW BEEN TWO INCIDENTS OF DOOR HANDLES BREAKING OFF COMPLETELY AND THERE IS SOON TO BE A THIRD. AS OF NOW BOTH INSIDE DOOR HANDLES FOR BACK SEAT DOORS ARE COMPLETELY BROKEN OFF MAKING IT IMPOSSIBLE TO EXIT THE BACK DOORS FROM INSIDE THE VEHICLE UNLESS YOU OPEN THE WINDOW AND REACH THROUGH TO UNLOCK THE DOOR FROM OUTSIDE. THE VEHICLE HAS POWER WINDOWS MAKING IT EVEN MORE DIFFICULT TO EXIT THE REAR DOORS OF THE VEHICLE IN CASE OF AN EMERGENCY. THE DOOR HANDLE ON THE DRIVER'S SIDE IS STILL FUNCTIONAL BUT IS BADLY CRACKED AND A PIECE OF PLASTIC HAS NOW FALLEN OFF. IT IS NOW VERY CLOSE TO BREAKING OFF. (IT IS ONLY A MATTER OF TIME UNTIL IT IS COMPLETELY BROKEN). THE MATERIAL THAT THESE DOOR HANDLES ARE MADE FROM IS OF VERY POOR QUALITY. I AM WORRIED THAT THE DRIVER'S DOOR HANDLE MAY BREAK NOW AND IN CASE OF A FIRE OR OTHER EMERGENCY THE DRIVER AND BACKSEAT PASSENGERS WILL BE UNABLE TO EXIT THE VEHICLE SAFELY. YOUR ATTENTION TO THIS MATTER OF SAFETY IS APPRECIATED. *TR
I'M ACTIVE DUTY MEMBER AND BEEN STATIONED OVERSEAS SINCE 2007, MY VEHICLE HAS BEEN IN STORAGE SINCE, LAST SEPTEMBER WAS TAKEN OUT SO MY WIFE COULD DRIVE IT, A MONTH AFTER TAKEN OUT OF STORAGE ALL DOOR HANDS BROKE -OFF, NOW WE ARE NOT ABLE O OPEN DOORS FROM THE INSIDE CREATING A SAFETY ISSUE, LOOKING ON LINE I REALIZED 'M NOT ALONE WITH THIS ISSUE, MY VEHICLE HAS ONLY 51, 000 MILES AND I SHOULDN'T HAVE ISSUES OF THIS CALIBER. *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE CONTACT MENTIONED THAT WHENEVER HE TURNED THE STEERING WHEEL ALL THE WAY TO THE LEFT, THE WARNING LAMP WOULD TURN OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 145,000. *TR
THE INTERIOR DOOR HANDLES ARE BROKEN. THE DRIVER SIDE DOOR IS BARELY HANGING ON, IT'S GETTING MORE AND MORE DIFFICULT TO OPEN THE DOOR TO GET OUT. THE FRONT PASSENGER SIDE DOOR HANDLE IS STARTING TO CRACK, I HAVE PUT A LITTLE EPOXY ON THE HANDLE TO TRY AND MAKE IT LAST LONGER. THE COST TO REPLACE THE HANDLES ARE RIDICULOUS! THESE DOORS ARE A DEATH TRAP!!!!! *TR
DOOR HANDLES INSIDE THE VEHICLE ARE ALL BROKEN, MAKING IT IMPOSSIBLE TO OPEN DOORS INSIDE THE CABIN. THIS OF COURSE MAKES FOR A CONSIDERABLE SAFETY ISSUE IF DRIVER OR PASSENGER NEEDED TO EXIT VEHICLE IN CASE OF AN ACCIDENT. JEEP WANTS APPROXIMATELY $3000 TO FIX PLASTIC HANDLE SUPPORTS. THIS SHOULD BE A RECALL ON ALL AFFECTED MODELS. IT SEEMS TO BE A VERY COMMON PROBLEM. BUT AS USUAL, A CLASS ACTION LAWSUIT WILL PROBABLY BE REQUIRED TO FIX A SIMPLE $5 PART. I FIND IT COMPLETELY UNACCEPTABLE THAT THIS CAN NOT BE FIXED FOR A REASONABLE PRICE. JEEP IS BASICALLY ROBBING THE PUBLIC FOR THOSE WHO WISH TO PAY THE AMOUNT FOR THE REPAIR. *TR
THE INTERIOR DOOR HANDLES ON THE 2005 JEEP GRAND CHEROKEE WK HAS ALL BROKEN. MOST OF THE HANDLES IN MY VEHICLE ARE STILL IN WORKING ORDER, BUT ONE IN PARTICULAR IS BROKEN AND SOMEONE SITTING ON THAT SIDE CANNOT GET OUT OF THE VEHICLE FROM THE INSIDE. IF THERE IS AN ACCIDENT THEY COULD BE STUCK INSIDE THE VEHICLE. THESE HANDLES ARE POORLY DESIGNED, AND THE OTHERS WILL LIKELY BREAK ENTIRELY IF NOT USED GINGERLY. *TR
APPROXIMATELY 3 YEARS AGO, THE INTERIOR DOOR HANDLE ATTACHED TO THE DOOR PANEL BECAME BRITTLE AND CRACKED AND OVER TIME THE 2 REAR DOORS DO NOT HAVE HANDLES, JUST GAPING HOLES, AND THE FRONT DOOR HANDLES ARE CRACKED WITH LARGE HOLES. THE OBVIOUS DEFECT OF THE CONSTRUCTION MATERIAL HAS CREATED A SITUATION WHERE THE REAR PASSENGERS CANNOT EXIT IN AN EMERGENCY. THE CRACKING OF THE DOOR PANEL IS NOT NORMAL WEAR AND TEAR, BUT A DEFECT IN CONSTRUCTION. *TR
ALL OF THE INTERIOR DOOR HANDLES MOLDING ARE BROKEN AND BECAUSE OF THAT, YOU CAN NOT OPEN THE DOORS FROM THE INSIDE USING THE DOORS HANDLES.YOU HAVE TO LET DOWN THE WINDOWS TO OPEN BOTH OF THE BACK AND FRONT PASSENGER DOORS IN ORDER TO GET OUT OF THE CAR. THE DRIVER SIDE IS BEGINNING TO HAVE THE SAME TROUBLE WITH OPENING. THE DEALER PRICE FOR REPLACEMENT COST IS ABOUT $2500.00 NOT INCLUDING LABOR. I CHECKED THE INTERNET FOR A SOLUTION ONLY TO DISCOVER THAT IS A MAJOR PROBLEM WITH THIS YEAR'S MODEL AND MANY COMPLAINTS HAVE BEEN FILED WITH CHRYSLER. ALL SAID THAT CHRYSLER REFUSED TO HELP WITH THE PROBLEM WHICH IS VERY COSTLY FOR THE AVERAGE WORKING PERSON. TO ME IT IS A SERIOUS SAFETY HAZARD WHEN DRIVING THE CAR. WHAT IF THE CAR CATCHES FIRE, OR ROLLOVER IN A ACCIDENT OR GOES IN A BODY OF WATER? I AM HESITATE TO DRIVE THE VEHICLE BECAUSE OF THAT. ALL CAR OWNERS EXPECT TO MAKE REPAIRS TO THEIR VEHICLE FROM DAILY USE. HOWEVER, IT SHOULD NOT BE THE OWNER RESPONSIBILITY TO PAY FOR A REPAIR WHEN IT IS A KNOW FACT THAT MANY OWNERS ARE HAVING THE SAME PROBLEM ON THE SAME MODEL AND YEAR OF THE VEHICLE. CHRYSLER SHOULD BE MADE TO HAVE RECALL TO CORRECT THE PROBLEM. THERE SHOULD BE A RECALL OR CLASS ACTION LAW SUIT ON THIS SAFETY ISSUE. *TR
3 OUT OF 4 OF THE INTERIOR DOOR HANDLES MOLDING ARE BROKEN AND BECAUSE OF THAT, YOU CAN NOT OPEN THE DOORS FROM THE INSIDE USING THE DOORS HANDLES.YOU HAVE TO LET DOWN THE WINDOWS TO OPEN BOTH OF THE BACK AND FRONT PASSENGER DOORS IN ORDER TO GET OUT OF THE CAR. THE DRIVER SIDE IS BEGINNING TO HAVE THE SAME TROUBLE WITH OPENING. THE DEALER PRICE FOR REPLACEMENT COST IS ABOUT $200+ NOT INCLUDING LABOR. I CHECKED THE INTERNET FOR A SOLUTION ONLY TO DISCOVER THAT IS A MAJOR PROBLEM WITH THIS YEAR'S MODEL AND MANY COMPLAINTS HAVE BEEN FILED WITH CHRYSLER. ALL SAID THAT CHRYSLER REFUSED TO HELP WITH THE PROBLEM WHICH IS VERY COSTLY FOR THE AVERAGE WORKING PERSON. TO ME IT IS A SERIOUS SAFETY HAZARD WHEN DRIVING THE CAR. WHAT IF THE CAR CATCHES FIRE, OR ROLLOVER IN A ACCIDENT OR GOES IN A BODY OF WATER? I AM HESITATE TO DRIVE THE VEHICLE BECAUSE OF THAT. ALL CAR OWNERS EXPECT TO MAKE REPAIRS TO THEIR VEHICLE FROM DAILY USE. HOWEVER, IT SHOULD NOT BE THE OWNER RESPONSIBILITY TO PAY FOR A REPAIR WHEN IT IS A KNOW FACT THAT MANY OWNERS ARE HAVING THE SAME PROBLEM ON THE SAME MODEL AND YEAR OF THE VEHICLE. CHRYSLER SHOULD BE MADE TO HAVE RECALL TO CORRECT THE PROBLEM. *TR
ALL OF THE INTERIOR DOOR HANDLES MOLDING ARE BROKEN AND BECAUSE OF THAT, YOU CAN NOT OPEN THE DOORS FROM THE INSIDE USING THE DOORS HANDLES.YOU HAVE TO LET DOWN THE WINDOWS TO OPEN BOTH OF THE BACK AND FRONT PASSENGER DOORS IN ORDER TO GET OUT OF THE CAR. THE DRIVER SIDE IS BEGINNING TO HAVE THE SAME TROUBLE WITH OPENING. THE DEALER PRICE FOR REPLACEMENT COST IS $2500.00 NOT INCLUDING LABOR. I CHECKED THE INTERNET FOR A SOLUTION ONLY TO DISCOVER THAT IS A MAJOR PROBLEM WITH THIS YEAR'S MODEL AND MANY COMPLAINTS HAVE BEEN FILED WITH CHRYSLER. ALL SAID THAT CHRYSLER REFUSED TO HELP WITH THE PROBLEM WHICH IS VERY COSTLY FOR THE AVERAGE WORKING PERSON. TO ME IT IS A SERIOUS SAFETY HAZARD WHEN DRIVING THE CAR. WHAT IF THE CAR CATCHES FIRE, OR ROLLOVER IN A ACCIDENT OR GOES IN A BODY OF WATER? I AM HESITATE TO DRIVE THE VEHICLE BECAUSE OF THAT. ALL CAR OWNERS EXPECT TO MAKE REPAIRS TO THEIR VEHICLE FROM DAILY USE. HOWEVER, IT SHOULD NOT BE THE OWNER RESPONSIBILITY TO PAY FOR A REPAIR WHEN IT IS A KNOW FACT THAT MANY OWNERS ARE HAVING THE SAME PROBLEM ON THE SAME MODEL AND YEAR OF THE VEHICLE. CHRYSLER SHOULD BE MADE TO HAVE RECALL TO CORRECT THE PROBLEM. *TR
ALL OF THE INTERIOR DOOR HANDLES MOLDING ARE BROKEN AND BECAUSE OF THAT, YOU CAN NOT OPEN THE DOORS FROM THE INSIDE USING THE DOORS HANDLES.YOU HAVE TO LET DOWN THE WINDOWS TO OPEN BOTH OF THE BACK AND FRONT PASSENGER DOORS IN ORDER TO GET OUT OF THE CAR. THE DRIVER SIDE IS BEGINNING TO HAVE THE SAME TROUBLE WITH OPENING. THE DEALER PRICE FOR REPLACEMENT COST IS ABOUT $2500.00 NOT INCLUDING LABOR. I CHECKED THE INTERNET FOR A SOLUTION ONLY TO DISCOVER THAT IS A MAJOR PROBLEM WITH THIS YEAR'S MODEL AND MANY COMPLAINTS HAVE BEEN FILED WITH CHRYSLER. ALL SAID THAT CHRYSLER REFUSED TO HELP WITH THE PROBLEM WHICH IS VERY COSTLY FOR THE AVERAGE WORKING PERSON. TO ME IT IS A SERIOUS SAFETY HAZARD WHEN DRIVING THE CAR. WHAT IF THE CAR CATCHES FIRE, OR ROLLOVER IN A ACCIDENT OR GOES IN A BODY OF WATER? I AM HESITATE TO DRIVE THE VEHICLE BECAUSE OF THAT. ALL CAR OWNERS EXPECT TO MAKE REPAIRS TO THEIR VEHICLE FROM DAILY USE. HOWEVER, IT SHOULD NOT BE THE OWNER RESPONSIBILITY TO PAY FOR A REPAIR WHEN IT IS A KNOW FACT THAT MANY OWNERS ARE HAVING THE SAME PROBLEM ON THE SAME MODEL AND YEAR OF THE VEHICLE. CHRYSLER SHOULD BE MADE TO HAVE RECALL TO CORRECT THE PROBLEM. *TR
3 OF MY INTERIOR DOOR HANDLES ARE COMPLETELY BROKEN OFF. I WAS TOLD BY THE DEALERSHIP THAT MY EXTENDED WARRANTY DID NOT COVER THE INTERIOR DOOR HANDLES. THE TOTAL COST TO REPAIR THE 3 HANDLES IS $2,100.00. I CANNOT AFFORD TO FIX THESE HANDLES. I RESEARCHED ONLINE TO SEE IF OTHERS HAD THE SAME ISSUE. AS A MATTER OF FACT, ON THIS SITE ALONE, THERE ARE NUMEROUS ACCOUNTS OF PEOPLE ALL OVER THE COUNTRY THAT ARE HAVING THE SAME ISSUES WITH THEIR JEEP GRAND CHEROKEE'S. WHY ISN'T THERE A RECALL TO FIX THIS ISSUE? DO YOU KNOW WHAT THE END RESULT COULD BE IF SOMEONE IS TRAPPED IN THEIR VEHICLE AFTER A SERIOUS ACCIDENT, BECAUSE THE DOOR HANDLES ARE INOPERABLE? I CAN SEE IF MAYBE A FEW PEOPLE WE'RE COMPLAINING, BUT IT'S NOT. THIS IS FAULTY EQUIPMENT BY THE MANUFACTURE AND CHRYSLER SHOULD OWN UP TO THEIR MISTAKE. IF SAFETY IS OF YOUR CONCERN, YOU SHOULD PUT THIS AT THE TOP OF YOUR LIST. THANK YOU FOR YOUR TIME. *TR
ALL 4 OF MY INTERIOR DOOR MECHANISMS ARE BROKEN. I'M ABLE TO STILL OPEN MY FRONT PASSENGER AND DRIVER DOORS, BUT THE REAR DRIVER AND PASSENGER DOORS HAVE TO BE OPENED FROM THE OUTSIDE OF THE VEHICLE. I HAVE FILED 2 CLAIMS WITH MY INSURANCE COMPANY TO ATTEMPT TO GET THEM REPLACED (SAFETY HAZARD), BUT WAS DECLINED. I'VE ALSO CONTACTED THE CHRYSLER CORPORATION AND WAS TOLD THAT SINCE MY VEHICLE WAS OUT OF WARRANTY THAT THEY COULDN'T DO ANYTHING ABOUT IT. I WOULD THINK THAT SINCE THERE HAVE BEEN SO MANY COMPLAINTS ON THE DOOR MECHANISMS BEING SO FRAGILE, THAT THEY WOULD RECALL THEM AND REPLACE THEM. THE REAR DOORS WHERE THE FIRST ONES TO BREAK, THEN THE FRONT PASSENGER AND AS OF 4/02/13 THE FRONT DRIVER SIDE BROKE. I'VE ALWAYS HAD A JEEP OF SOME KIND AND THIS HAS NEVER HAPPENED TO ME AND IF THE CORPORATION DOESN'T STEP UP AND CORRECT THIS MATTER, I WILL HAVE NO CHOICE BUT TO NEVER PURCHASE A JEEP PRODUCT AGAIN. *TR
ALL OF THE INSIDE DOOR HANDLES ARE BREAKING OFF AROUND THE PULL LEVER. IT STARTED WITH ONE OF THE BACK DOORS AND NOW HAS SPREAD TO BOTH BACK DOORS AND THE FRONT PASSENGER DOOR. THE PLASTIC AROUND THE DRIVERS DOOR HAS BEGUN TO CRACK AND WILL NOT BE LONG BEFORE IT FAILS AS WELL. THE DOOR HANDLE ASSEMBLY IS MOLDED INTO THE ENTIRE PANEL AND THE REPAIR REQUIRES REPLACEMENT OF THE ENTIRE DOOR PANEL. GETTING OUT OF THIS CAR REQUIRES SOME SKILL. YOU HAVE TO PULL STRAIGHT OUT ON THE WIRE (THAT USED TO BE CONNECTED TO THE PULL LEVER) IF THE WIRE DROPS INTO THE PANEL YOU CAN ONLY EXIT THE JEEP BY SOMEONE OPENING IT FROM THE OUTSIDE. THIS IS A PROBLEM. I DID A SEARCH ON THE NET AND I FOUND COUNTLESS POST OF THE EXACT SAME FAILURE. JEEP IS SAYING THE SAME THING TO ANYONE WHO CONTACTS THEM. THAT IT IS ABUSE THAT HAS CAUSED THE ISSUE AND REPLACEMENT IS NOT COVERED UNDER WARRANTY AND THE COST IS $700 PER DOOR. *TR
ALL 4 INTERIOR DOOR OPENING HOUSING BREAKING/FAILING: ***THIS IS A DANGEROUS SAFETY ISSUE ' IF HANDLES BREAK OR ARE INOPERABLE IN CERTAIN EMERGENCY SITUATIONS, PASSENGERS MAY NOT BE ABLE TO EXIT THE VEHICLE, CAUSING SERIOUS INJURY OR DEATH!*** *TR
CHECKING THE TIRE PRESSURE IN A CUSTOMER'S VEHICLE RESULTED IN TWO BROKEN VALVE STEMS DUE TO DETERIORATION OF THE TPMS SENSOR. *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, ALL THE WARNING LIGHTS ILLUMINATED AND THE GAUGES FAILED TO PROVIDE ACCURATE READINGS. THE FAILURE OCCURRED INTERMITTENTLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000. *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE FAILURE RECURRED FIVE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT TO NO AVAIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 79,000.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE FRONT DOOR HANDLES WERE FRACTURED, CAUSING THE DOOR HANDLES TO SEPARATE FROM THE DOOR PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 34,558.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO EXIT THE VEHICLE, THE DRIVER'S SIDE INTERIOR DOOR HANDLE FRACTURED. ALSO, SHE STATED THAT THE OTHER THREE DOORS PANELS WERE CRACKED RIGHT UNDER THE HANDLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 126,000 AND THE CURRENT MILEAGE WAS 135,000. *TR
I PURCHASED A USED 2005 JEEP GRAND CHEROKEE. A FEW DAYS AFTER I BOUGHT IT I WAS CLEANING THE INSIDE AND OPENED THE BACK PASSENGER DOOR. UPON DOING SO I NOTICED THE HANDLE IS BROKEN. IT IS STILL OPERABLE BUT I DON'T KNOW HOW LONG IT WILL LAST. I LOOKED ONLINE AND SEE THAT APPARENTLY EVERYONE THAT HAS THIS MODEL HAS THE SAME PROBLEM, SOME PEOPLE WITH ALL 4 HANDLES USELESS AND UNABLE TO OPEN ANY DOOR FROM THE INSIDE. I HAVE A 3 YR OLD SON THAT SITS IN THE SEAT WHERE THE HANDLE IS BREAKING. IF THERE WAS AN ACCIDENT OR EMERGENCY I WANT THE DOOR TO BE ABLE TO OPEN. IF THE HANDLE BREAKS, BECAUSE OF A MANUFACTURER DEFECT, AND HE CUTS HIS HAND ON THE JAGGED PLASTIC I THINK THAT COULD CAUSE A LAWSUIT. IF I HAVE AN ADULT IN THE BACK SEAT AND THERE IS AN EMERGENCY THE PERSON MAY NOT BE ABLE TO EXIT. THIS IS NOT SAFE OR ACCEPTABLE. *TR
THE LEFT REAR DOOR HANDLE HAS BROKEN OFF. I OPEN THE DOOR TO PLACE AN ITEM IN THE BACK SEAT AND NOTICED THE DOOR HANDLE LAYING INSIDE THE DOOR. THE HANDLE ITSELF IS IN TACK BUT THE PLASTIC SURROUNDING WHERE THE HANDLE ATTACHES WITH THE DOOR WAS BROKEN. THERE WAS NOT TRAUMA, HEAVY OR EXTENSIVE USE PLACED ON THE DOOR (INSIDE OR OUT). WHEN RESEARCHING POSSIBLE SOLUTIONS TO MY PROBLEM, I BECAME OVERWHELMED BY HOW MANY OTHER OWNERS WERE DEALING WITH THE SAME PROBLEM. I CALLED A COUPLE OF DEALERS AND WAS FLOORED BY THE COST TO FIX THE SITUATION AND ATTEMPTING TO USED A DOOR FROM THE JUNK YARD IS NOT A SOLUTION DUE TO THE PROBLEM APPEARING TO BE UNIVERSAL TO THIS VEHICLE. MY CONCERN IS THAT I NOW HAVE A VEHICLE WHERE ONE DOOR CAN ONLY BE OPENED FROM THE OUTSIDE CREATING A SAFETY ISSUE. ON AN UPSIDE, I AM THANKFUL AFTER READING OTHER PEOPLES SITUATIONS THAT I ONLY HAVE ONE DOOR AFFECTED, BUT NOW I AM ON EDGE AND CAUTIOUS THAT MY OTHER DOORS WILL SOON FOLLOW SUIT. *TR
I NOW HAVE 2 INTERIOR DOOR ON MY 2005 JEEP GRAND CHEROKEE THAT HAVE BROKEN DOOR HANDLES. THE THIRD ONE HAS A SMALL CRACK THAT WILL PROBABLY GROW AND BECOME LIKE THE OTHERS. *TR
WAS DRIVING AND ALL A SUDDEN CHECK ELECT BRAKING SYSTEM LIGHT CAME ON AND THE ABS STARTED TO PULSE ONLY ON ONE SIDE WITHOUT EVEN TOUCHING THE BRAKE PEDAL. ALMOST WRECKED. THIS WILL BE THE LEGACY FOR JEEP WITH THIS PROBLEM GOING ON ALL OVER THE INTERNET. WILL BE MY LAST JEEP . TO BAD TO CAUSE I AM READY TO PURCHASE A NEW VEHICLE. THEY KNOW ALL ABOUT THE PROBLEM BUT CHOOSE TO LET THE OWNER AND FAMILY GET KILLED FIRST. AND FROM WHAT HAPPENED TO ME I COULD HAPPEN VERY EASILY. *TR
THE ELECTRICAL SYSTEM HAS A MIND OF ITS OWN. ON SOME OCCASIONS ALL THE DORMANT INDICATORS SIMPLY LIGHT UP (TIRE INFLATION, CHECK ENGINE, SEAT BELT ECT) AT OTHER TIMES WE LOSE TOTAL ELECTRICAL ON THE INTERIOR AND DASH. WE LOSE FUEL GAUGE, HEATER FAN, DASH LIGHTS, RADIO ECT. THEN IT COMES BACK TO LIFE. EVEN THE BEST MECHANICS CANNOT FIND A GHOST. JEEP HAS A PROBLEM AND THEY BETTER ACKNOWLEDGE IT FAST OR SOMEONE WILL DIE. I HAVE SEEN THE SAME PROBLEM DESCRIBED BY MANY, MANY OWNERS. THEY CANT ALL BE CRAZY. *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT WHILE DRIVING UP A HILL AT 35 MPH, THE VEHICLE SHUDDERED UPON ACCELERATION. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE TRANSMISSION FLUID AND THEN INFORMED THE CONTACT THAT THE TORQUE CONVERTER CLUTCH NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V396000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 67,000.
PASSENGER OPENED UP THEIR DOOR TO EXIT THE VEHICLE, AND A HOLE CRACKED IN THE DOOR PANEL NEXT TO THE DOOR HANDLE. THERE WAS NO ABUSE TO THE DOOR, JUST A WEAK SPOT AND DEFECT IN THE MANUFACTURING OF THE DOOR PANEL. JEEP DOES NOT SELL JUST THE INSIDE DOOR HANDLE PIECE, THEY MAKE YOU REPLACE THE WHOLE DOOR PANEL WHICH IS QUITE EXPENSIVE! THERE ARE NUMEROUS COMPLAINTS OF THE SAME THING HAPPENING TO OTHER JEEP OWNERS WITH VEHICLES OF THE SAME YEAR. THIS IS A SAFETY ISSUE IF YOU CANNOT OPEN A DOOR IN CASE OF AN ACCIDENT OR EMERGENCY! *TR
EXACT SAME SCENARIO.... TRAVELING DOWN THE ROAD, STOPPED AT A LIGHT AND CAR WENT INTO LIMP MODE WITH THE ESP MODE DISABLED LIT UP ON THE DASH. CAR WAS IDLING AT JUST UNDER 2K RPM AND WOULD NOT ACCELERATE. CAR NORMALLY IDLES AT JUST UNDER 1K RPM. WITH MY FOOT ON THE BRAKE THE CAR WANTED TO DRIVE FORWARD, LIGHT TURNED GREEN AND LET OFF THE BRAKE, I WAS DOING 20MPH WITHOUT MY FOOT ON THE GAS. I PULLED OVER AND SHUT THE CAR OFF, RESTARTED AND RAN FINE FOR A DAY. NEXT DAY I BROKE DOWN 5 TIMES COMING HOME FROM WORK. CAR WOULD RUN FINE AND ALL OF A SUDDEN I WOULD FEEL A POWER SURGE IN ACCELERATION AND I KNEW IT WAS COMING, NEXT STOP LIGHT CAR WOULD START TO IDLE FUNNY AND LIGHT TURNS GREEN, NO POWER. NO MATTER HOW HARD I SMASHED THE GAS PEDAL, RPMS WOULD NOT MOVE FROM JUST UNDER 2K. I SHUT THE CAR OFF, RESTARTED AND TOOK OFF LIKE NORMAL. IM GOING TO THE DEALER TOMORROW TO HAVE IT CHECKED OUT AND IM TAKING STATEMENTS FROM THIS PAGE TO SHOW THE DEALER THAT THERE ARE MANY PEOPLE HAVING THIS PROBLEM AND CANNOT FIX IT.. I AM POSITIVE JEEP KNOWS ABOUT THIS PROBLEMS AND WILL NOT ADMIT TO IT. HEY IF WE HAVE ENOUGH PEOPLE CAN ANY SAY "CLASS ACTION LAW SUIT"???? OH YEAH REMEMBER I SAID I HAVE VIDEO OF THIS??? BECAUSE EVERYONE SAID DEALER COULD NOT REPLICATE THE PROBLEM OR FIGURE IT OUT? I ALSO HAVE A 15,000$ PAPER WEIGHT IN MY DRIVEWAY THAT'S WORTH NO MORE THAN 400$ AT THE LOCAL SCRAP YARD. I'VE HAD TO MANY PROBLEMS WITH THIS JEEP AND THIS IS THE LAST STRAW. JEEPS ARE JUNK, AND REMEMBER "ITS
I OPENED THE DOOR TO GET OUT AND THE INTERIOR DRIVER'S SIDE HANDLE BROKE OFF OF THE DOOR PANEL. I WENT TO THE DEALER AND THE HANDLE IS PART OF THE DOOR PANEL. THE HANDLE'S HINGE IS SET IN PLASTIC WHICH HAPPENS TO BE IN THE SAME ONE PIECE DOOR PANEL. THE DOOR PANEL HAS TO BE REPLACED ($795 FOR THE PART AND $259 FOR THE INSTALLATION). ON LINE I NOTICED THAT THERE WERE MANY COMPLAINTS WITH THIS PROBLEM. IT IS POSSIBLE TO GET LOCKED IN THE CAR. *TR
ALL FOUR INNER DOOR HANDLES HAVE BROKEN AND FALLEN OUT. NONE ARE OPERABLE. WE HAVE TO LET DOWN THE GLASS TO EXIT. *TR
JEEP WILL NOT CRANK. LIGHTS COME ON AND STEREO WORKS BUT ONLY CLICKS WHEN THE KEY IS TURNED. JUMPER CABLES DID NOT FIX THE PROBLEM. *TR
WHILE TRAVELING AT HIGHWAY SPEED THE ELECTRONIC THROTTLE CONTROL SYSTEM OF THE VEHICLE COMPLETELY FAILED PLACING THE VEHICLE INTO LIMP MODE AS INDICATED BY THE FLASHING WARNING LIGHTS AND THE DASHBOARD DISPLAY READING "ESP DISABLED". THE VEHICLE REDUCED SPEED DRASTICALLY WITHOUT DRIVER INPUT TO DO SO. WERE IT NOT FOR THE AWARENESS AND CAPABILITY OF THE DRIVER FOLLOWING THE VEHICLE, THIS DRASTIC REDUCTION IN SPEED WOULD HAVE CAUSED A VEHICULAR COLLISION ON AN INCREDIBLY BUSY MAIN THOROUGHFARE. THE AFFECTED VEHICLE SUFFERED A COMPLETE LOSS OF THROTTLE CONTROL AND THE ENGINE STAYED AT APPROXIMATELY 2000 RPM'S REGARDLESS OF DRIVER INPUT TO THE THROTTLE PEDAL. MAXIMUM SPEED DROPPED TO NO MORE THAN 15 MPH. STOPPING THE VEHICLE COMPLETELY AT TRAFFIC CONTROL DEVICES WAS DIFFICULT DUE TO THE CONSTANT HIGH RPM THE ENGINE WAS MAINTAINING. THE VEHICLE WAS TAKEN TO THE SERVICE DEPARTMENT OF THE NEAREST JEEP/CHRYSTLER/DODGE DEALERSHIP WHERE IT WAS TROUBLESHOT. THE ELECTRONIC THROTTLE BODY WAS REPLACED CONSEQUENT OF THE DIAGNOSTIC CHECK RAN ON THE VEHICLE. THE NEXT 30 MILES DRIVEN IN VEHICLE WERE UNEVENTFUL. THE NEXT DAY THE EXACT SAME MALFUNTION OCCURED AGAIN, ALBEIT ON A NOT SO BUSY ROAD (THANKFULLY). CONVERSATIONS WITH THE SERVICE DEPARTMENT REVEAL NO CONFIDENCE INSPIRING TROUBLE SHOOTING AND/OR REPAIR PROCEDURE FOR WHAT IS APPARENTLY A KNOWN PROBLEM FOR MANY PRODUCTS ACROSS THE CORPORATE LINE, SPANNING MANY MODEL YEAS AND GENERATIONS. BASICALLY, IT WAS STATED THAT THEY ARE AWARE OF THE
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER SEVERAL ATTEMPTS. THE CONTACT WAS ABLE TO START THE VEHICLE BY HAVING THE BATTERY JUMPED. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED INTERMITTENTLY AND THE BATTERY WAS PREMATURELY DRAINED. THE VEHICLE WAS NOT TAKEN TO A MECHANIC AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 89,900.
ALL THE DOOR HANDLES ON THIS VEHICLE ARE CRACKED AND BROKEN AND TWO OF THEM NO LONGER OPERATE FROM THE INSIDE! *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ENGINE WAS STARTED AND THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY UNTIL THE ENGINE WAS TURNED OFF. IN ADDITION, THE HORN WOULD NOT FUNCTION WHEN ACTIVATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE TECHNICIAN ADVISED THAT THE AIR BAG CLOCK SPRING WAS FAULTY. THERE WAS A RECALL ASSOCIATED WITH THE 2002 AND 2003 MODEL YEARS UNDER NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE) BUT NOT THE 2005 MODEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
CRACKS IN INTERIOR DOOR PLASTIC LEAVING DOOR HANDLES DIFFICULT TO MANAGE. SAME PROBLEM AS SO MANY OTHERS HAVE REPORTED. CALLED JEEP DIRECTLY AND NO SOLUTION OFFERED. DEALERSHIP IS NOT WILLING TO FIX THE BROKEN PART UNDER WARRANTY. *TR
2005 JEEP CHEROKEE LIMITED. THERE HAS BEEN AN ISSUE FOR YEARS REGARDING THE PLASTIC DOOR PANELS INTERIOR OF THE CAR. WITH ALL 4 DOORS CRACKED AND 1 ( DRIVERS DOOR) WILL NOT OPEN FROM THE INSIDE. THIS IS A LIFE SAFETY TO ALL OCCUPANTS IN THIS CAR. WITH A CRASH OR FIRE TO HAPPEN AND YOU CANT GET OUT OF A DOOR DUE TO POOR DESIGN OF THE DOOR BY THE MANUFACTURE. THESES DOOR PANELS START OUT WITH SMALL HAIR CRACKS AND ONE TIME OF OPENING THE DOOR YOU HAVE CRACKED ALL THE PLASTIC AND NOT ABLE TO OPEN UP THE DOOR. I FEEL THAT JEEP NEEDS TO STAND UP AND CORRECT THIS ISSUE ON A RECALL. AFTER THIS HAPPENING YOU CAN TAKE IT IN AND THEY WILL PUT THE NEW DESIGN THAT DOESN'T HAVE THIS POOR DESIGN FOR JUST OVER 800 DOLLARS A DOOR. SO WITH THIS MANUFACTURE MAKING A CHANGE TO THE PANEL, SAYS THEY KNEW IT WAS A POOR DESIGN. THIS IS HAPPENING TO MY UNDERSTANDING JEEPS OF 2005- TO AROUND 2010. I HAVE PAID CLOSE ATTENTION TO THE SAME YEAR THAT I OWN AND 90% OF THE TIME YOU SEE THE CRACKS AT THE HANDLES INSIDE. PLEASE LETS FIGURE SOMETHING OUT BEFORE PEOPLE LOSE THERE KIDS LIFE OR THERE OWN LIFE. *TR
ALL OF THE INSIDE DOOR HANDLE POCKETS HAVE FALLEN APART, THE PLASTIC USED WAS BAD AND THIS SHOULD BE A RECALL DUE TO THE SAFETY ISSUE. I COULD SEE IF ONE WENT BAD, BUT ALL FOUR, THIS IS A MAJOR PROBLEM. FROM WHAT I HAVE SEEN ONLINE, IT SEEMS ALL TYPES OF THIS VEHICLE AND YEAR SEEM TO HAVE THE PROBLEM. *TR
ALL 4 INTERIOR DOOR LATCHES BROKEN- 3 WILL NOT OPEN FROM INSIDE!!!!!!! WILL HAPPILY JOIN ANY CLASS ACTION SUIT! 3RD JEEP OWNED BUT NOW LAST ONE! *TR
BROKEN INTERIOR DOOR HANDLES. PASSENGER BACK HANDLE IS COMPLETELY GONE, DOOR CANNOT BE OPENED FROM INSIDE. DRIVER SIDE FRONT IS ABOUT TO FALL OUT AND THE OTHER 2 ARE CRACKED. THIS IS A SERIOUS DEFECT. IF THE DOORS CANNOT BE OPENED FROM INSIDE, PASSENGERS AND DRIVER CAN BE TRAPPED IN AN ACCIDENT. *TR
ALL 4 INTERIOR DOOR OPENING HANDLES ARE BREAKING/FAILING. REAR DOOR TOTALLY INOPERABLE. THIS IS A DANGEROUS SAFETY ISSUE. IN AN EMERGENCY SITUATION, PASSENGERS MAY NOT BE ABLE TO EXIT THE VEHICLE, CAUSING INJURY OR DEATH. MANUFACTURER SAFETY RECALL WARRANTED! *TR
THIS HAS HAPPENED A LOT. WHILE DRIVING ALL THE INTRUMENT LIGHTS WILL FLASH, CAUSING THE AC/HEATER TO TURN OFF AND ON, HEADLIGHTS TO GO OFF, AND TRACTION CONTROL TO TURN OFF. TWICE RECENTLY THE VEHICLE HAS SHIFTED ITSELF INTO REVERSE WITH THE GEAR SELECTOR STILL IN DRIVE. I HAVE TAKEN IT TO A SHOP AND THEY WENT THROUGH THE ENTIRE ELECTRICAL SYSTEM AND COULD NOT FIND A SOURCE FOR THIS PROBLEM. ALL JEEP OWNERS I HAVE TALKED WITH (OVER 30) HAVE THIS EXACT SAME ISSUE. THIS IS EXTREMELY UNSAFE AND JEEP NEEDS TO BE HELD RESPONSIBLE. *TR
THE VEHICLE WILL NOT IDLE WHEN HITTING THE BRAKES AT A STOP SIGN OR TRAFFIC LIGHT OR COMING TO A COMPLETE STOP RESULTING IN A REAR END COLLISION. FROM THE VEHICLE NOT MAINTAINING A NORMAL IDLE POSITION.THIS IS A DANGER TO THE VEHICLE OCCUPANTS AND ANYBODY ELSE ON THE ROAD .JEEP IS AWARE OF THE PROBLEMS AND HAVE NOT COME UP WITH A SOLUTION FOR THE CUSTOMERS.I HAVE SEEN THIS SAME THING REPORTED TO THE NHTSA ONRECORD A MILLION TIMES AND WILL SEE THIS ISSUE GETS ADDRESSED IF I HAVE TO CALL A SENATOR THAT IS A GOOD FRIEND OF MINE SOMEBODY IS GOING TO ANSWER FOR THIS! TO READ THE AMOUNT OF COMPLAINTS THAT HAVE BEEN REPORTED TO THE NHTSA AND NOTHING HAS BEEN DONE IS UNACCEPTABLE AND I CAN ASSURE YOU THE NHTSA BETTER INVESTIGATE THIS IMMEDIATELY. THIS PERTAINS TO JEEP GRAND CHEROKEE 2005 V8 4.7 LITER MOTOR FOUND IN 57% OF ALL JEEPS THAT WERE BUILT. YOU CAN GO TO YOUTUBE AND SEE THIS IN A VIDEO OF THIS HAPPENING AND ITS ALSO ON THE JEEP FORUMS WEB SITE POSTED A MILLION TIMES. *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD BECOME HESITANT TO STARTING ATTEMPTS. IN ADDITION, THE VEHICLE WOULD ALSO STALL SPORADICALLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 59,171.
THE AIR BAG LIGHT TURNED ON SO I TOOK IT IN TO MACK MASSEY JEEP DEALERSHIP ON 950 CROCKETT ST.IN EL PASO, TX. THE PERSON ADVISING ME FROM THE MECHANICS DEPARTMENT TOLD ME I WAS VERY LUCKY TO TAKE IT IN WHEN I DID BECAUSE SOME PART HAVING TO DO WITH THE AIR BAGS HAD MELTED & MY AIRBAGS COULD HAVE OPENED UP AT ANY TIME. HE SAID HE DEACTIVATED ALL THE AIRBAGS IN MY VEHICLE. THE TOTAL TO HAVE THEM FIXED WAS WAY MORE THAN I CAN AFFORD. IT ALSO AFFECTED THE CENTER SEAT BELT SO I DON'T HAVE A SEAT BELT AS WELL. I DON'T THINK ANY PART OF THE ORIGINAL PARTS SHOULD BE MELTING WITH NOTHING MORE THAN THE SUN HEAT. *TR
FIRST THE LOCKS STOPPED WORKING PROPERLY ALONG WITH THE KEY. NEXT THE VEHICLE FAILED TO START WITH ONLY A CLICK AND THEN NOTHING OCCASIONALLY IT WOULD START AND THEN HAPPEN AGAIN AT THE NEXT DESTINATION. HAVE TAKEN IT TO THE DEALER ON 10-12 OCCASIONS AND HAVE HAD A STARTER REPLACED. IT HAPPENED THE NEXT DAY. I HAVE SEEN ONLINE SEVERAL HUNDRED INSTANCES OF THE SAME THING SOME WORSE THAN OTHERS. THIS IS A COMMON PROBLEM THAT IS RENDERING THESE VEHICLES USELESS OWNERS ARE ALL TOLD THE SAME THING "NEVER HEARD OF IT, YET IF ONE SEARCHES, YOU WILL FIND SEVERAL TIMES ITS THE SAME ISSUE THIS IS UNSAFE THE VEHICLE SHUT OFF AT 45 MPH ON TIME AND IT CANNOT BE TRUSTED AND NO ONE CAN SEEM TO FIX THIS COMMON PROBLEM HELP. *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT MENTIONED THAT THE FAILURE WOULD OCCUR SPORADICALLY AND THAT SHE HAD TO WAIT SEVERAL MINUTES BEFORE SHE COULD RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE ECM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 128,000 AND THE CURRENT MILEAGE WAS 130,000.
PLASTIC FRAMING AROUND FRONT AND REAR PASSENGER INSIDE DOOR HANDLES CRACKED AND DISINTEGRATED, LEAVING DOOR HANDLES UNUSABLE. PASSENGERS CANNOT EXIT THE VEHICLE WITHOUT DOOR BEING OPENED FROM OUTSIDE THE VEHICLE. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2005 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →