I WAS DRIVING THE 2005 GRAND CHEROKEE THAT WE PUCHASED AND ON THE SECOND DAY AFTER PURCHASING THE CAR AT 80,000 MILES THE INTERIOR AND EXTERIOR LIGHTS STARTED FLICKERING ON AND OFF AND ALL THE EMERGENCY LIGHT WOULD COME ON. WE TOOK THE VEHICLE BACK TO THE DEALER WE PURCHASED FROM TOLD THEM ABOUT THE PROBLEM, SO THEY RAN A DIAGNOSTIC ON IT AND DROVE IT AND COULD FIND NOTHING WRONG. NOW RECENTLY THE PROBLEM STARTED TO WORSEN AS MY WIFE DRIVES THE CAR AT NIGHT WITH OUR 3 YEAR OLD DAUGHTER IN THE VEHICLE THE LIGHT ARE FLICKERING ON AND OFF THEN COMPLETELY GOING BLANK AND NOT COMING BACK ON. THIS IS VERY UNSAFE AND DANGEROUS TO HAVE A VEHICLE THAT THE HEADLIGHTS GO OFF WHEN NEEDED ESPECIALLY DRIVING DOWN THE DARK ROADS OF TEXAS. SOMETHING ABSOLUTELY NEEDS TO BE DONE IMMEDIATELY ABOUT THIS PROBLEM, EVERYTIME I TAKE THE VEHICLE TO SHOP CANT EVER FIND ANYTHING WRONG. THIS ISSUE IS PUTTING MY FAMILY AND OTHER FAMILY'S AT DANGER. WE DEPEND ON OUR VEHICLE TO BE RELIABLE AND SAFE. I THOUGHT I WAS THE ONLY ONE EXPERIENCING THIS PROBLEM AND THAT IT WAS AN ELECTRICAL PROBLEM BUT IT IS OBVIOUSLY A DEFECT ON THESE 2005 VEHICLES. MY VEHICLE IS NOW AT 90,000 MILES AND THE ISSUES HAVE GOT WORSE. CHRYSLER NEEDS TO DO SOMETHING ABOUT THIS IMMEDIATELY BEFORE IS RESULTS IN A FATALITY. *TR
2005 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED AS HE PULLED INTO THE DRIVEWAY WITHIN 2 FEET OF THE GARAGE THERE WAS SUDDEN ACCELERATION AND THE VEHICLE CRASH INTO THE GARAGE. THERE WAS NO INJURIES BUT THE FRONT OF THE VEHICLE WAS DAMAGED. THE POLICE WAS NOT NOTIFIED. THE VEHICLE WAS TOWED TO THE DEALER WHO INFORMED THE MANUFACTURER OF THE FAILURE. THE MANUFACTURER SENT A LETTER TO THE CONTACT INFORMING HIM THEY WERE NOT RESPONSIBLE FOR THE DAMAGES AND IT WAS NOT DUE TO ANY MANUFACTURING DEFECTS AND OFFERED NO OTHER ASSISTANCE. THE FAILURE MILEAGE WAS 30,000.
ALL FOUR OF MY DOOR HANDLES IN MY 2005 JEEP GRAND CHEROKEE DEVELOPED CRACKS IN THEM BETWEEN 2011-2012. THE BACK LEFT PASSENGER HAS COMPLETELY BROKEN OUT AND MY SON IS NO LONGER ABLE TO EXIT MY JEEP FROM THAT DOOR. THE DRIVER'S SIDE DOOR HANDLE IS THE NEXT TO GO. THIS WILL LEAVE ME UNABLE TO EXIT MY JEEP.THIS IS A VEHICLE SAFETY ISSUE THAT I AM VERY CONCERNED ABOUT. I SPOKE TO SERVICE ADVISOR AT AIRPARK CHRYSLER/JEEP THAT SAID HE HAD NEVER HEARD/SEEN THAT BEFORE AND THERE WAS NOTHING HE COULD DO TO HELP ME.I HAVE RESEARCHED ON THE INTERNET FOR RECALLS AND IT APPEARS THAT JEEP IS NOT WILLING TO RECALL THIS MAJOR VEHICLE SAFETY ISSUE WITH HUNDREDS OF COMPLAINTS ABOUT THE SAME DEFECTIVE PLASTIC DOOR HANDLES. *TR
CAR MADE A WHINING NOISE AT 35-45 M.P.H. BOUGHT NEW TIRES AND ALIGNMENT. IT TURNED OUT TO BE THE REAR DIFFERENTIAL. IT WAS REBUILT FOR $1200. ONE WEEK LATER IT MADE A HIGHER PITCHED WHINE. A CHRYSLER EMPLOYEE TOLD ME THAT BEGINNING IN 2005, CHRYSLER OUTSOURCED FOR CHEAPER BEARINGS,AND THEY WERE DEFECTIVE. HE SAID THEY ARE NO LONGER MADE. A WHOLE NEW DIFF AND AXLES HAD TO BE INSTALLED FOR ANOTHER $2800. IT STILL WHINES AT ALL SPEEDS NOW. CHRYSLER SAID "LIVE WITH IT!', AND EXPECT IT TO FAIL REPEATEDLY. THE CASE HAD BEEN SET WRONG AT THE FACTORY AS WELL. THERE ARE HUNDREDS OF THESE CASES ON-LINE,BUT CHRYSLER REFUSES TO ACKNOWLEDGE THEM. *TR
THE AREA RIGHT ABOVE ALL 4 DOOR HANDLES ARE CRACKED AND READY TO COME OFF THE DOOR. WHICH WOULD LEAVE ME WITH NO WAY TO EXIT MY CAR. *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE FAILURE RECURRED THREE TIMES PREVIOUSLY. THE CONTACT MENTIONED THAT THE STARTER AND THE STARTER RELAY HAD BEEN REPLACED MULTIPLE TIMES. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR DIAGNOSIS AND THE PCM PROCESSOR WAS REPLACED. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 101,400.
WHEN ATTEMPTING TO START THE VEHICLE, I HEARD ONE CLICK AND NOTHING HAPPENED. LIGHTS AND GAUGES WORKED, BUT NOTHING ELSE. JEEP WAS JUMPED AND THEN STARTED RIGHT UP. IT WENT TWO MONTHS AND IS NOW DOING THE SAME AGAIN. WITHIN A WEEK, IT HAS DONE IT 3 TIMES. BATTERY REPLACED AND STARTER CHECKS OUT FINE. ALSO GAUGES DIM AND THEN COME BACK ON WITHIN SECONDS. THE ALARM GOES OFF WHENEVER IT FEELS LIKE IT. DOORS SOMETIMES WILL NOT UNLOCK WITH THE FOB WHICH SETS THE ALARM OFF. NAV SYSTEM ONLY WORKS WHEN IT FEELS LIKE IT. LOW SETTING ON HEATER DOESN'T WORK. THIS LEMON NEEDS RECALLED!!! *TR
BROKEN INTERIOR DOOR HANDLES (DRIVER AND FRONT PASSENGER) AND CANNOT OPEN THE DOORS FROM INSIDE. I FOUND MANY COMPLAINTS ONLINE WITH SIMILAR PROBLEM. I AM VERY CONCERNED AN ACCIDENT CAN OCCUR AND WE WOULD BE TRAPPED BECAUSE THE DOORS CANNOT BE OPENED FROM THE INSIDE. *TR
THE PLASTIC WELLS BEHIND ALL FOUR INTERIOR DOOR HANDLES HAVE BROKEN, LEAVING A GAPING HOLE RINGED BY SHARP SPIKES OF PLASTIC SHARDS. THIS OCCURRED PRIOR TO MY PURCHASING THE VEHICLE ON THE DATE INDICATED AS THE DATE OF THE INCIDENT. THIS IS A WIDELY REPORTED ISSUE. THE NEXT STAGE OF THE FAILURE IS THAT THE INTERIOR DOOR HANDLES WILL EVENTUALLY BREAK OUT OF THE DOOR AND COME OFF INTO THE DOOR OPERATOR'S HAND, REQUIRING THE DOOR TO BE OPENED FROM THE OUTSIDE. ONCE THIS OCCURS, THE FAILURE WILL BECOME A SIGNIFICANT SAFETY RISK AS PASSENGERS WILL BE UNABLE TO OPEN THE DOOR FROM THE INSIDE, EFFECTIVELY TRAPPING THEM INSIDE IN THE EVENT OF A SEVERE ACCIDENT OR FIRE. JEEP HAS FIELDED THOUSANDS OF COMPLAINTS ABOUT THIS PARTICULAR FAILURE AND NUMEROUS VIDEOS MADE BY UNHAPPY CONSUMERS HAVE BEEN POSTED TO YOUTUBE AND OTHER SIMILAR SITES. JEEP CURRENTLY CHARGES $500-$700 TO REPLACE THE ENTIRE DOOR PANELS WHILE A NICHE MARKET HAS BEEN CREATED BY INDIVIDUALS SELLING INJECTION MOLDED REPLACEMENT PARTS THAT JEEP DOES NOT SELL. THIS IS AN UNACCEPTABLE SOLUTION AND JEEP NEEDS TO ISSUE A RECALL. IT BECOMES A MINOR SAFETY ISSUE THE MOMENT OUR FINGERS COME INTO CLOSE PROXIMITY OF THE SHARP PLASTIC SHARDS SURROUNDING THE OPENING, AND IT BECOMES A MAJOR SAFETY ISSUE THE MOMENT WE AND OUR PASSENGERS ARE NO LONGER ABLE TO OPEN A DOOR FROM INSIDE THE VEHICLE. PLEASE MAKE THIS HAPPEN. *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE PLASTIC AROUND THE FRONT INTERIOR DOOR HANDLES WAS DISCONNECTED FROM THE DOOR. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 99,000.
BROKEN INTERIOR DOOR HANDLES AND CAN'T OPEN DOOR FROM INSIDE. I HAVE READ LOTS OF PEOPLE HAVING SAME ISSUES WITH JEEP GRAND CHEROKEE. *TR
INDOOR HOUSING FOR DOOR HANDLES BROKEN ON ALL 4 DOORS....I REPLACED DRIVERS SIDE HANDLE 2 YEARS AGO, NOW IT IS BROKEN ALONG WITH OTHERS....SO 3200 TO REPLACE ALL 4 DOORS PANELS...INTERNET AND THIS SITE FULL OF SIMILAR COMPLAINTS, DEFECTIVE MATERIAL OR DESIGN....I HAVE ALWAYS HAD JEEPS AND STILL BUY JEEP, BUT THIS WAS A PROBLEM THAT THEY DIDN'T TAKE CARE OF LIKE THEY SHOULD HAVE...UNSAFE TO NOT BE ABLE TO OPEN DOOR FROM INSIDE. *TR
MY INTERIOR DRIVER DOOR HANDLE STARTED CRACKING, THEN EVENTUALLY BROKE AND IS USELESS. AT FIRST I THOUGHT IT MIGHT HAVE BEEN SOMETHING I DID UNTIL THE BACK PASSENGER ON THE DRIVER DOOR DID THE SAME THING. I RARELY HAVE PASSENGERS IN THE BACK SO I KNOW ITS NOT JUST WEAR; INSTEAD, JUST CRAPPY QUALITY. WHEN YOU'RE A DIE-HARD JEEP PERSON YOU DON'T WANT TO ADMIT (ESPECIALLY TO YOURSELF) THEY WOULD'VE USED POOR QUALITY. UNFORTUNATELY, AFTER READING ABOUT EVERYBODY ELSE THAT THIS HAS HAPPENED TO, ITS OBVIOUS IT IS INFACT JUST POOR QUALITY. *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DOOR PANELS AND HANDLES WERE FRACTURED ON ALL FOUR DOORS. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE DOOR PANELS WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
WITH THE FIRST DOOR HANDLE THAT BUSTED, I THOUGHT I MIGHT HAVE USED TOO MUCH POWER BUT AS THEY ALL SHATTERED I REALIZED THAT THE INTERIOR DOOR HANDLES ARE MADE WITH BAD MATERIAL THAT IS BRITTLE AND CAN NOT TOLERATE NORMAL WEAR AND TEAR. CLEARLY A SAFETY HAZARD TO BE RIDING A VEHICULE, WHETHER AS THE DRIVER OR PASSENGER, AND IF AN EMERGENCY CALLS FOR YOU TO ABANDON IT, AS YOU PULL THE HANDLE TO OPEN YOUR DOOR THE HANDLE BRAKES IN YOUR HAND AND LEAVES YOU TRAPPED IN. *TR
WHILE DRIVING FOR ABOUT 30 MINUTES, THE GEARS CHANGED FROM DRIVE TO THE 3RD GEAR. TRANSMISSION REVES UP AND THE CHECK ENGINE LIGHT COMES ON. AFTER COMING TO A STOP, AND RESTARTING IT, IT SOMETIMES GOES BACK TO DRIVE MODE, BUT REVERTS BACK TO THE THIRD GEAR, DISPLAYS "3" AND STAYS THERE. TOOK IT TO A MECHANIC, COULD NOT FIX. DEALER CLAIMS NO RECALLS FOR THIS PROBLEM, BUT ONLINE BLOGS SHOW PLENTY OF PEOPLE WITH THE SAME PROBLEM. HELP. *TR
THREE OF MY DOOR HANDLES HAVE BROKEN OFF AND ARE NOT FUNCTIONAL FROM THE INSIDE OF THE VEHICLE. THE ONLY HANDLE THAT IS IN TACT IS THE DRIVERS. *TR
MY DOOR HANDLES ON MY TRUCK WOULD NOT LET ME GET OUT . I HAD TO PUT THE WINDOW DOWN TO GET OUT OF MY TRUCK . I HEAR ALOT OF PEOPLE WITH THE MODEL JEEP I HAVE ALSO ENCOUNTERED THIS PROBLEM . *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE WHEEL DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO ADVISED THE CONTACT THAT THE BALL JOINT FAILED. THE MANUFACTURER WAS CONTACT AND STATED THAT THE PART WAS NOT UNDER WARRANTY, PROVIDING NO ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGES WERE 22,000. UPDATED 11/27/12 *CN THE CONSUMER STATED THE VEHICLE ONLY HAS 23,000 MILES. A MECHANIC INFORMED THE CONSUMER THAT THIS SHOULD NEVER HAVE HAPPENED AT THAT MILEAGE. THE MECHANIC ALSO STATED ONE BALL JOINT WAS RUSTED AND PITTED AND THE OTHER BLACK AND SHINNY. UPDATED 12/10/2012 *JS
THIS IS ABOUT MY 4 DOOR HANDLES IN MY JEEP THEY HAVE ALL CRACKED. ONE ON THE PASSENGER FRONT SIDE IS ALMOST NOT USUABLE. MY WARRANTY DOES NOT COVER IT, I TRIED TO CALL MULTIPLE CHRYSLER PLACES, THEY CAN'T HELP ME. MY DEALERSHIP HAS QUOATED ME OVER $2500. I JUST DON'T HAVE THAT KIND OF MONEY TO FIX DOORS THAT I HAVE NOT DAMAGED. THERE PLASTIC WHICH DOES NOT HELP. I'VE GONE ON SEVERAL WEBSITES AND I HAVE FOUND SO MANY COMPLAINTS WITH THE SAME PROBLEM AS MYSELF. I FIND THAT THIS IS OBVISOUSLY A JEEP PROBLEM. I FEEL THEY SHOULD BE FIXED OR THAT JEEP SHOULD ISSUE A RECALL. *TR
2005 JEEP GRAND CHEROKEE... APPX 2-3 YRS AGO, DRIVER SIDE DOOR HANDLE SEPARATED FROM DOOR PANEL. FINALLY GOT DEALER TO FIX UNDER WARRANTY. APPX 3-6 MOS AGO, SAME THING HAPPENED TO OTHER 3 DOORS -- CALLED CHRYSLER CUSTOMER CARE AND TOLD BECAUSE OF MILEAGE (APPX 80K) AND AGE OF VEHICLE... NO EXTENDED WARRANTY WAS FORTHCOMING... DEALER ESTIMATES $600-$900 PER DOOR. SAFETY ISSUE... DOORS CAN NOT BE OPENED EXCEPT FROM THE OUTSIDE. IN EVENT OF ACCIDENT, REAR OCCUPANTS WOULD BE UNABLE TO OPEN DOORS AND ESCAPE VEHICLE IN TIMELY MANNER. *TR
INTERIOR DOOR HANDLES ARE MADE WITH MATERIAL THAT DO NOT SUPPORT THE NORMAL WEAR AND TEAR. CLEARLY A SAFETY HAZARD TO BE RIDING A VEHICULE, WHETHER AS THE DRIVER OR PASSENGER, AND IF AN EMERGENCY CALLS FOR YOU TO ABANDON IT, AS YOU PULL THE HANDLE TO OPEN YOUR DOOR THE HANDLE BRAKES IN YOUR HAND AND CANNOT OPEN THE DOOR. IN THE EVENT OF AN EMERGENCY, WE ARE TALKING, NOT ABOUT MINUTES, BUT SECONDS TO REACT AND MOVE AWAY FROM DANGER. FAILURE TO OPEN, COULD REPRESENT THE DIFFERENCE BETWEEN MINUTES AND SECONDS THAT COULD PREVENT MAJOR INJURY IF NOT DEATH IN CASE OF AN ACCIDENT. *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WITHIN 2-3 DAYS, THE AIR CONDITIONING UNIT FAILED COMPLETELY. THE CONTACT CONSULTED A LOCAL MECHANIC AND A LOCAL DEALER, WHOM BOTH ADVISED THAT A RED DYE WOULD HAVE TO BE ADDED TO THE VEHICLE IN ORDER TO DETERMINE IF THERE WAS A LEAK SOMEWHERE WITHIN THE UNIT. THE ENTIRE PROCESS WOULD TAKE APPROXIMATELY TWO WEEKS. THE DYE WAS ADDED TO THE VEHICLE HOWEVER, THE CONTACT STATED THAT THE FUMES WERE OFFENSIVELY STRONG AND TOXIC, ENTERING THROUGH THE VENTS AT ALL TIMES WHETHER THE AIR CONDITIONER WAS ACTIVATED OR NOT. THE DEALER ADVISED THE CONTACT THAT THE ENTIRE DASHBOARD WOULD HAVE TO BE REMOVED IN ORDER TO REPLACE THE EVAPORATOR COIL. THE REPAIR WOULD TAKE APPROXIMATELY EIGHT HOURS FOR $1,800 AT THE OWNERS EXPENSE. THE CONTACT STATED THAT THE INSTRUCTIONS REGARDING ADDING FREON TO THE VEHICLE ADVISED OF A POSSIBLE EXPLOSION, WHICH THE CONTACT BELIEVED WAS EXTREMELY DANGEROUS. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT FREON WAS LEAKING ONTO HIS DRIVEWAY, WHICH THE CONTACT WAS CONCERNED BECAUSE IT WAS A TOXIC AND UNSAFE CHEMICAL. THE FAILURE MILEAGE WAS 104,000. THE CURRENT MILEAGE IS 114,000.
FRONT DRIVER-PASSENGER SIDE DOOR PANELS. I RECENTLY DISCOVERED THAT MY FRONT DRIVER AND PASSENGER DOOR PANELS HAVE CRACKED AROUND THE INTERIOR DOOR HANDLE. THE CRACKS HAVE PROGRESSED TO THE POINT WHERE THE DOOR HANDLES DISLODGED FROM THE PANEL FROM REPEATED USE. THE COST OF EACH PANEL IS $770.00, EXCLUDING LABOR. THE DEALER WHERE PURCHASED STATED "THERE IS NOTHING WE CAN DO ABOUT IT." WHAT'S DISCONCERTING IS THAT THE BACK OF PANEL SHOWS REINFORCEMENT (THICKER PLASTIC) FOR THE WINDOW BUTTONS BUT THE MATERIAL IS PAPER-THIN FOR THE DOOR HANDLE. ONCE THE DOOR HANDLE FALLS OFF, THE ONLY WAY TO OPEN THE DOOR IS TO ROLL DOWN THE WINDOW AND PUSH THE EXTERIOR BUTTON. I HAVE FILED A COMPLAINT WITH CHRYSLER. *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING 55 MPH WHEN THE HEADLIGHT AND THE INSTRUMENT PANEL LIGHTS FAILED COMPLETELY. HE WAS ABLE TO PULL OVER AND CHANGED THE SETTINGS FOR THE HEADLIGHTS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 75,000. THE VIN WAS UNAVAILABLE.
2005 JEEP GRAND CHEROKEE - REAR MIDDLE SEAT BELT LOCKED UP! I PUT THE REAR SEAT DOWN TO MOVE STUFF, WENT TO PUT SEAT BACK INTO REGULAR UP RIGHT POSITION AND THE MIDDLE SEAT BELT IS LOCKED AND WONT RELEASE. I HAVE READ THAT THIS IS A COMMON PROBLEM WITH NO FIX. IN MY OPINION THIS IS A SAFETY ITEM THAT THE MANUFACTURE NEEDS TO LOOK INTO VIA RECALL OR FIX! *TR
FROM THE MANY FORUMS I HAVE RESEARCHED, THIS IS NOT THE FIRST COMPLAINT ABOUT FAULTY DOOR HANDLES IN THE 2005 JEEP GRAND CHEROKEE. ALL FOUR OF MINE HAVE CRACKED AND LARGE CHUNKS OF THE INSIDE OF THE "CUP" HAVE FALLEN OFF INTO THE DOOR PANEL. ONE OF THE DOORS IN JUST ABOUT INOPERABLE BECAUSE OF THE LOCATION OF THE CRACK AND I KNOW ITS ONLY A MATTER OF TIME BEFORE THE REST OF THEM FOLLOW. AS A MOTHER OF 2 CHILDREN, IT SCARES ME TO THINK THAT THEY COULD BE STUCK INSIDE OF A VEHICLE THAT COULD HAVE BEEN IN AN ACCIDENT. TO ME, THERE IS NO EXCUSE FOR THE COMPANY TO NOT ISSUE A RECALL ON THE PARTS, AS THEY WILL SOONER OR LATER BE LOOKING DOWN THE LINE OF A HUGE CLASS ACTION LAW SUIT FOR SOMEONE LOSING A PASSENGER OR THEIR OWN LIFE DUE TO BEING UNABLE TO OPEN THEIR DOOR. IMAGINE A CAR ROLLING OVER AND CATCHING FIRE. AS QUICKLY AS THAT COULD GO UP IN FLAMES IN ONLY A MATTER OF SECONDS, WHAT COUNTS ARE THE MOMENTS THAT PERSON IS FIGHTING WITH GETTING A DOOR OPEN, OR IN A VEHICLE WITHOUT HAVING TO FIGHT AND SAVING A LIFE OR 5, AS THIS IS A 5 PASSENGER CAR. I WOULD STRONGLY SUGGEST THAT THIS BE SERIOUSLY CONSIDERED AND PRESSURE BE APPLIED TO THE MANUFACTURERS OF JEEP TO ISSUE A RECALL FOR ALL VEHICLES WITH THAT TYPE OF DOOR HANDLE. *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE WENT INTO LIMP MODE. THE TRACTION CONTROL LIGHT AND THE ESP LIGHT ILLUMINATED ON THE INSTRUMENT PANEL DURING THE FAILURE. THE VEHICLE'S SPEED THEN DECREASED FROM 30 TO 5 MPH. THE CONTACT MANEUVERED THE VEHICLE TO THE SHOULDER AND SHUT IT OFF. UPON RESTART, THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE THROTTLE BODY WAS DIRTY AND NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 98,350.
I REPLACED THE DRIVE DOOR HANDLE AFTER IT CRACKED IN 2009. NOW THE REAR PASSENGER DOOR HANDLE BROKE OFF. IT IS NOW A SAFETY VIOLATION AS MY DAUGHTER IS UNABLE TO EXIT OUT THE DOOR DUE TO A BROKEN HANDLE. AGAIN THE PASSENGER DOOR IS CRACKED AT THE HANDLE. THE COUNT IS NOW THREE OF THE FOUR DOORS REQUIRING REPLACEMENT. I TAKE GREAT CARE OF MY CAR AND THIS IS A CLEAR SAFETY VIOLATION AS THE DOORS WERE MADE WITH SUBSTANDARD MATERIALS. I AM NOW AT 121,647 MILES AND WOULD LIKE TO KNOW IF ISSUANCE OF A RECALL TO FIX ALL OF THE DOORS WILL OCCUR ON THE JEEP GRAND CHEROKEES MADE IN 2005. THANK YOU *TR
MY 2005 JEEP GRAND CHEROKEE LIMITED'S INTERIOR DOOR HANDLES HAVE BROKEN FROM THEIR DOOR PANELS. *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DOOR HANDLE STARTED TO DEVELOP CRACKS, MAKING IT NEARLY IMPOSSIBLE TO EXIT THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT ALL FOUR DOOR PANELS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 120,000.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER, WHO WAS UNABLE TO DETERMINE THE FAILURE. THE DEALER STATED THAT THE BATTERY AND FUEL PUMP NEEDED TO BE REPLACED. THE REMEDY FAILED TO REPAIRE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 120,000.
THE DOOR HANDLES ON TWO DOORS HAVE FAILED AND BROKEN OFF. THIS IS A SAFETY ISSUE AS DOOR CAN ONLY BE OPENED FROM THE OUTSIDE AND SO FAR I HAVE BEEN QUOTED $1100 TO REPLACE AND REPAIR THESE HANDLES AS THE ENTIRE INSIDE DOOR COMPONENT MUST BE REPLACED. *TR
ALL DOOR HANDLES ARE BROKEN ON THE INSIDE. THESE HAVE NOT BEEN USED IMPROPERLY. THE PLASTIC BEHIND THE HANDLE IS VERY WEAK AND IT BREAKS. NEITHER OF MY BACK DOORS CAN BE OPENED FROM THE INSIDE. I AM COMPLETELY RESTRICTED FROM USING THE BACK SEAT OF MY CAR BECAUSE IF AN ACCIDENT WERE TO OCCUR, ANYONE IN THE BACK SEAT WOULD BE TRAPPED INSIDE THE VEHICLE. FRONT DOORS ARE EQUALLY BROKEN BUT CAN BE OPENED AFTER A FEW TRIES. THE HAZARD IS STILL THERE FOR MYSELF AND ANYONE IN THE FRONT SEAT. ALTHOUGH THIS PLASTIC IS AN INDEPENDENT PIECE, THE DEALER WILL ONLY SELL THE WHOLE INDOOR PANEL AT $500.00 EACH DOOR PANEL PLUS LABOR. I CALLED TO FILE A COMPLAINT WITH CHRYSLER AND THEY RESPONDED "YOU ARE ON YOUR OWN. THE ARE NO RECALLS OR WARRANTY. YOU HAVE TO PAY IT ON YOUR OWN". THEN I TRY TO FIND GENERIC OR AFTERMARKET HANDLES AND REALIZE THAT LITERALLY EVERY SHOP I VISITED HAS DOZENS OF CUSTOMERS WITH MY SAME CAR AND MY SAME PROBLEM, SOME THAT CHRYSLER RESPONDED TO AND SOME THAT THEY DID NOT. ANYWAYS, IT IS A SERIOUS DEFECT ON THE JEEP GRAND CHEROKEE 2005 INDOOR HANDLES THAT IS PUTTING PEOPLE'S LIVES AT RISK AND CHRYSLER IS NOT DOING ANYTHING ABOUT IT BUT BULLY THEIR CUSTOMERS AND AVOIDING THEIR RESPONSIBILITY. *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT WAS TRAVELING 55 MPH WHEN THE VEHICLE STALLED AND RESTARTED INDEPENDENTLY. THE CHECK ENGINE AND ABS WARNING LIGHTS WERE ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,900 AND THE CURRENT MILEAGE WAS 58,918.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THE PLASTIC AROUND ALL FOUR DOOR HANDLES FELL INSIDE THE DOOR, CAUSING THE DOOR TO BECOME INOPERABLE. THE DEALER WAS NOTIFIED WHO STATED THEY WOULD COVER HALF OF THE COST TO REPAIR THE DOOR. THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND A CLAIM WAS FILED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 42,000.
INTERIOR PASSENGER DOOR HANDLE/PANEL IS TOTALLY BROKEN OUT. TRIED SEVERAL DIFFERENT METHODS OF SAVING IT FROM DOING SO, BUT TO NO AVAIL, IT IS TOTALLY GONE. HAVE READ SEVERAL ITEMS VIA THE INTERNET FOR ABOUT A YEAR NOT STATING THAT THIS IS A KNOWN PROBLEM BY JEEP DRIVERS, BUT JEEP HAS OFFERED NO ASSISTANCE ON THIS MATTER. I FEEL THAT THIS IS A HUGE SAFETY ISSUE, AS TO ONCE YOU CANNOT OPEN THE DOOR FROM THE INSIDE, YOU PUT YOURSELF AT AN ENORMOUS RISK FOR GETTING SOMEONE STUCK INSIDE DURING A CRASH. *TR
ON ALL INTERIOR DOOR HANDLES, THE PLASTIC BACKING THAT IS RECESSED OR 'CUPPED' BEHIND THE ACTUAL SILVER HANDLES YOU PULL TO OPEN THE DOORS HAS CRACKED. THE BACK LEFT DOOR CRACKED TO A DEGREE WHERE THE HANDLE SEPARATED FROM THE OPENING CABLE, SO THE DOOR CAN NOT BE OPENED FROM THE INSIDE. THE DRIVER DOOR IS CLOSE. ALL HANDLES SHOW THE SAME SIGN OF CRACKING THOUGH. IF THERE WAS AN ACCIDENT, MY CHILDREN IN THE BACK WOULD HAVE A HARD TIME GETTING OUT. *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER ADVISED THE CONTACT THAT THERE WAS A MANUFACTURER'S RECALL FOR THE TRANSMISSION TUBE OIL SEAL BUT THE RECALL COULD NOT BE PERFORMED DUE TO AN EXTENSIVE BACK LOG. THE CONTACT STATED THAT THE REPAIR HAD EXCEEDED A REASONABLE TIME FRAME. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 94,000.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE STALLED AND GRAY SMOKE WAS EMITTED FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CONTACTED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND WAS DECLARED AS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 130,000.
I PURCHASED THIS VEHICLE IN 2011, I WAS THE SECOND OWNER. THE LEFT REAR PLASTIC BEHIND THE DOOR HANDLE WAS SEVERELY CRACKED, AT THE TIME OF PURCHASE THE DEALER REPLACED THIS ONE AND STATED THAT IT COST $500.00 PER DOOR TO REPLACE. THE TWO OF THE THREE REMAINING DOORS HAD HAIRLINE CRACKS AND WERE BARLEY NOTICEABLE. IN OCTOBER 2011 HAD A PASSENGER IN THE RIGHT REAR SEAT. WHEN THEY TRIED TO GET OUT THEY COULD NOT. I OPENED THE DOOR FROM THE OUTSIDE. THOUGHT I HAD THE CHILD PROOF LOCKS ON. THERE WAS A BIG CHUNK OF PLASTIC MISSING BEHIND THE DOOR HANDLE ON THIS SIDE. IT DID NOT OCCUR TO ME THAT ANYTHING WAS WRONG UNTIL 04/31/2012 WHEN A LARGE PIECE OF PLASTIC FELL INSIDE THE DOOR FROM BEHIND THE DRIVERS DOOR HANDLE. THEN I STARTED READING ABOUT ALL THE PROBLEMS WITH THESE DOORS ON THE INTERNET. THE DOOR HANDLES WILL FALL OUT, BECAUSE THERE IS NOTHING TO HOLD THEM IN PLACE. NOW I HAVE 2 DOORS WITH BIG CHUNKS OF PLASTIC MISSING AND THE THIRD DOOR IS SEVERELY CRACKED. CALLED CHRYSLER, OPENED A CASE. THEY CALLED OFFERED TO FIX THEM FOR $500.00. THEY TOLD ME MY VEHICLE WAS OUT OF WARRANTY. I TOLD THEM THAT I HAD NOTHING TO DO WITH WARRANTY, IT WAS A SAFETY ISSUE IF YOU COULD NOT GET OUT OF THE CAR. THEY WERE NOT WILLING TO FIX IT. THIS IS A SAFETY ISSUE! IF THE VEHICLE CAUGHT ON FIRE AND YOU COULD NOT GET OUT YOU WOULD BE BURNED ALIVE. *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INTERIOR DOOR HANDLE ON THE FRONT DRIVER'S SIDE FRACTURED, MAKING IT VERY DIFFICULT TO OPEN THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE DOOR PANEL NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE BECAUSE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 52,000.
ALL 4 INTERIOR DOOR OPENING HANDLES BREAKING/FAILING: BOTH REAR DOORS TOTALLY INOPERABLE. ***THIS IS A DANGEROUS SAFETY ISSUE HANDLES ARE INOPERABLE IN EMERGENCY SITUATIONS, PASSENGERS WILL NOT BE ABLE TO EXIT THE VEHICLE, LIKELY CAUSING SERIOUS INJURY OR DEATH!*** MANUFACTURER REFUSES TO AND REPLACE/REPAIR HANDLES IS PROHIBITIVELY EXPENSIVE! MANUFACTURER SAFETY RECALL WARRANTED. *TR
INTERIOR DOOR HANDLES ARE DEFECTIVE. THE PLASTIC SURROUNDING THE INTERIOR DOOR HANDLES HAS BECOME BRITTLE AND BROKEN ALLOWING PIECES TO FALL INSIDE THE DOOR. THIS BREAKAGE HAS RENDERED THE DOOR HANDLES INOPERATIVE AND PREVENTS THE DOOR FROM BEING OPENED FROM THE INSIDE. IN THE EVENT OF AN ACCIDENT THE OCCUPANTS OF THE VEHICLE WOULD BE TRAPPED INSIDE, ESPECIALLY IF THE POWER WINDOWS ALSO BECAME INOPERATIVE. *TR
MY 2005 JEEP GRAND CHEROKEE (FIRST INCIDENT) WHILE TURNING A CORNER AT APPROXIMATELY 15-20MPH REVVED UP, WOULD NOT SHIFT, AND PRND WERE ALL LIT UP ON THE DASH, AS WELL AS THE ENGINE LIGHT CAME ON. AFTER A FEW STARTS THE ENGINE LIGHT HAS GONE OFF. SECOND INCIDENT, FROM DEAD STOP AT A LIGHT AND ACCELERATING, SAME ISSUE. ENGINE LIGHT GOES OFF AGAIN. THIS HAS NOW OCCURRED 4 TIMES WITHIN 2 MONTHS AND IS A SAFETY HAZARD CONSIDERING THE FACT THAT YOUR SPEED DROPS DOWN OUT OF NO WHERE AND CAN POTENTIALLY CAUSE A SERIOUS ACCIDENTS, CAUSING HARM TO CAR A DRIVERS, ESPECIALLY BEHIND YOU, THEM NOT BEING AWARE THAT YOU ARE SUDDENLY ABOUT TO DROP SPEED WITHOUT BRAKE LIGHTS! *TR
THE REAR RIGHT DOOR HANDLE BROKE. MY TRUCK HAS UNDER 80,000 MILES. *TR
WHEN TURNING THE IGNITION KEY TO THE START POSITION, YOU HEAR 1 "CLICK" BUT THE VEHICLE DOES NOT START. THIS IS AN INTERMITTENT EVENT THAT SEEMS TO COME AND GO EVERY FEW MONTHS. WHEN IT HAPPENS, I HAVE TO LEAVE THE KEY IN THE ON POSITION FOR ABOUT 1 - 2 MINUTES, THEN ATTEMPT TO START THE ENGINE AGAIN. I HAD PREVIOUSLY HAD MY VEHICLE SERVICED AT THE DEALERSHIP FOR THIS PROBLEM, BUT SINCE IT IS SO RANDOM, THE SERVICE PERSONNEL COULD NOT RECREATE THE EVENT. I EVEN ADVISED THEM THAT OTHER OWNERS, REGISTERING THIS SAME COMPLAINT, POINTED TO CORRODED SOLENOID WIRES AS BEING THE CULPRIT. HOWEVER, THE SERVICE DEPARTMENT HAD ME PURCHASE A NEW BATTERY LAST YEAR. THIS DID NOT FIX THE CONDITION WHICH CONTINUES PERIODICALLY TO THIS VERY DAY. UNFORTUNATELY, THE CAR HAS BEEN UNABLE TO START AT A FEW TIMES WHEN THE SURROUNDINGS WERE LESS THAN TOTALLY SAFE. I HAVE VIEWED A NUMBER OF CONSUMER FORUMS, SUCH AS HTTP://AUTOFORUM.CLASSIFIEDS1000.COM/JEEP-GRAND_CHEROKEE/2005_JEEP_GC_NOT_STARTING?PG=10. ALL OF THESE OWNERS HAVE THE EXACT ISSUE BUT EACH TIME, WHEN PRESENTED WITH THE DETAILS OF THE OCCURRENCES, DEALERSHIPS DISAVOW ALL KNOWLEDGE THAT THIS CONDITION EXISTS. MANY CONSUMERS ARE BEING TOLD BY THE DEALERSHIPS THAT NO OTHER OWNERS HAVE COMPLAINED ABOUT THIS. *JS
2005 JEEP GRAND CHEROKEE. CONSUMER STATES ALL FOUR INTERIOR DOOR OPENING HANDLES ARE FAILING OR HAVE FAILED *TGW THE CONSUMER STATED NO ONE WOULD BE ABLE TO EXIT THE VEHICLE, IN CASE OF AN EMERGENCY. THE CONSUMER WAS INFORMED IT WOULD COST NEARLY $2,000 TO REPLACE THE DOOR PANELS. *JB
I AM AT THE END OF MY ROPE WITH THIS SAME STORY. MY STORY IS EXACTLY LIKE THE OTHER 824 COMPLAINTS POSTED HERE. MY INDOOR HANDLES, ON MY 2005 JEEP GRAND CHEROKEE, HAVE BROKEN. MY CHILDREN AND I CANNOT EXIT MY VEHICLE WITHOUT ROLLING DOWN WINDOWS. HEAVEN KNOWS WHAT WILL HAPPEN IF WE ARE EVER IN AN EMERGENCY SITUATION WHICH INCLUDES THE FAILURE OF MY VEHICLE'S ELECTRONIC SYSTEM, BECAUSE WE WOULD LITERALLY BE TRAPPED INSIDE WITHOUT THE USE OF OUR WINDOWS. I HAVE COMPLAINED, AND COMPLAINED AND COMPLAINED TO THE CHRYSLER COMPANY. NO ONE WILL HELP ME. MY QUOTE, TO REPAIR EACH DOOR, IS $750. AS A SINGLE MOTHER WHO WORKS VERY HARD TO PAY MY VEHICLE PAYMENTS AS IT IS, I AM NOW FACED WITH THE BURDEN OF HAVING TO PAY ANOTHER $3,000 IN ORDER TO KEEP MY FAMILY SAFE. ENOUGH IS ENOUGH. I HAVE NEVER SUED ANYONE IN MY LIFE, NOR HAVE I EVER CONSIDERED DOING SO, BUT THIS IS THE FINAL STRAW. IT IS TIME FOR A CLASS ACTION LAWSUIT, PEOPLE! I SEE NO REASON WHY THE CHRYSLER COMPANY CAN'T PRODUCE A STRONG, FAILPROOF REPAIR KIT IN ORDER TO KEEP THEIR LOYAL CUSTOMERS SAFE. THIS IS ABSOLUTELY RIDICULOUS. *TR
THE INTERIOR DOOR HANDLES ON MY 2005 JEEP GRAND CHEROKEE ARE ALL BROKEN. TWO OF THEM ARE INOPERABLE. THE CHEAP MATERIAL USED BY THE MANUFACTURER SHOULD BE RECALLED AS IT CRACKS VERY EASILY. ONCE THE INSIDE HANDLE IS BROKEN THE DOOR CAN NOT BE OPENED FROM THE INSIDE. THIS IS A SAFETY CONCERN IN CASE OF A FIRE OR ACCIDENT. THE DEALER SAYS THE WHOLE DOOR PANEL WOULD HAVE TO BE REPLACED AND NOT JUST THE HANDLE, AS THEY ARE ATTACHED TOGETHER. THE COST OF EACH PANEL IS APPROXIMATELY $700 EACH. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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