I JUST BOUGHT A 2005 JEEP GRAND CHEROKEE LIMITED 5.7L HEMI AND AFTER PURCHASING THE VEHICLE, I NOTICED THAT THE REAR PASSENGER SIDE INTERIOR DOOR HANDLE HAD SNAPPED OFF SO THAT YOU ARE UNABLE TO OPEN THE DOOR FROM THE INSIDE. THE FRONT PASSENGER SIDE DOOR HANDLE IS CRACKED, BUT NOT COMPLETELY BROKEN OFF YET. THERE IS SOME SPIDER CRACKING ON THE REAR DRIVERS SIDE HANDLE AS WELL. AFTER DOING A LITTLE RESEARCH, I REALIZED THAT IT'S NOT A PART THAT CAN JUST BE REPLACED, IT MUST BE REPLACED BY JEEP AND CAN COST UPWARDS OF $3,000. I SEE THIS AS A VERY URGENT SAFETY ISSUE BECAUSE IF I GET IN A CAR WREAK OR THERE IS A FIRE, MY PASSENGERS AND I WOULD HAVE TROUBLE EXITING THE VEHICLE. THIS IS A PROBLEM THAT NEEDS TO BE ADDRESSED BY JEEP AND SOON BEFORE THIS TAKES A TRAGIC TURN. *TR
2005 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →
EMERGENCY BRAKE SHOES (REAR) DELAMINATED FROM CALIPER AND JAMMED UP IN THE BRAKE DRUM PREVENTING THE VEHICLE FROM ROLLING. THIS COULD HAVE OCCURRED WHILE VEHICLE WAS AT SPEED AND CAUSED AN UNCONTROLLED BRAKING SITUATION. AFTER READING SEVERAL POSTS ON NUMEROUS JEEP BLOGS I SEE THAT MY VEHICLE WAS NOT AN EXCEPTION. *TR
ALL FOUR OF MY DOOR HANDLES ARE CRACKED. I CAN NO LONGER OPEN MY REAR DOORS FROM THE INSIDE BECAUSE THE HANDLE IS COMPLETELY BUSTED. MY TWO FRONT HANDLES ARE ALMOST THE SAME. IF I HAVE PASSENGERS RIDING IN THE BACK SEAT I HAVE TO OPEN THEIR DOOR FROM THE OUTSIDE. I FEAR THAT IF I'M EVER IN AN ACCIDENT NO ONE WILL BE ABLE TO EXIT THE VEHICLE UNLESS AN OUTSIDE PERSON IN PRESENT. THIS IS A VERY SERIOUS AND DANGEROUS SITUATION, AND I FEEL THAT JEEP HAS A RESPONSIBILITY TO ITS CONSUMERS TO FIX SUCH A SAFETY ISSUE. *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ALL FOUR INTERIOR DOOR HANDLES WERE FRACTURED AND AS A RESULT, THREE OF THE DOORS WERE UNABLE TO BE OPENED FROM THE INSIDE OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,000 AND THE CURRENT MILEAGE WAS 33,000.
INTERIOR DOOR HANDLES ON FRONT PASSENGER AND REAR DRIVER SIDE HAVE BOTH FAILED. THE HANDLE PIVOTS ON BRITTLE PLASTIC AND IT CRACKS. *TR
INTERIOR DOOR HANDLES ON FRONT PASSENGER AND REAR DRIVER SIDE HAVE BOTH FAILED. THE HANDLE PIVOTS ON BRITTLE PLASTIC AND IT CRACKS UNLESS YOU'RE EXTREMELY GENTLE. DEFINITELY A MANUFACTURER DEFECT. *TR
THE 2005 JEEP GRAND CHEROKEE HAS A VERY FLAWED INTERIOR DOOR HANDLE. THE PLASTIC MOLDING OF THE INTERIOR DOOR TRIM PANEL IS COMPOSED OF COMPOSITE MATERIAL THAT IS SUSCEPTIBLE CRACKING AND BREAKING, AT THE FOCAL POINT FROM WHICH THE DOOR HANDLE IS LOCATED. ALL FOUR OF OUR INTERIOR DOOR HANDLES ARE BROKEN, RENDERING OUR ESCAPE FROM THE VEHICLE FROM AN ACCIDENT THRU THE USE OF OUR WINDOWS OR WINDSHIELDS. AFTER DOING SOME RESEARCH, I'VE DISCOVERED THAT THIS A COMMON THEME FOR THIS PARTICULAR VEHICLE: HTTP://WWW.JEEPFORUM.COM/FORUM/F67/2005-BROKEN-INTERIOR-DOOR-HANDLES-1132403/ HTTP://WWW.DENLORSTOOLS.COM/AUTOBLOG/2010/11/JEEP-GRAND-CHEROKEE-INTERIOR-DOOR-HANDLE-BROKEN-RECALL/HTTP://WWW.JEEPSUNLIMITED.COM/FORUMS/SHOWTHREAD.PHP?511563-BROKEN-REAR-INSIDE-DOOR-HANDLE-ANY-EXPERIENCES HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F16A9E4/88 HTTP://WWW.JEEPGARAGE.ORG/F5/2005-WK-LIMITED-WITH-BROKEN-INTERIOR-DOOR-PANELS-5834.HTML JUST TO NAME A FEW FROM A SIMPLE GOOGLE SEARCH. I FIND HIGHLY IRRESPONSIBLE FOR A CORPORATION SUCH AS CHRYSLER TO NOT TAKE OWNERSHIP OF THE FAILURE OF THEIR VEHICLES DESIGN. SO I AM BEGGING YOU IS THERE ANYTHING THAT I CAN DO TO REMEDY THIS SITUATION? I HONESTLY DO BELIEVE THAT MY FIANCE'S JEEP IS UNSAFE TO DRIVE BECAUSE IF SHE IS EVER INVOLVED IN AN ACCIDENT, SHE MAY NOT BE ABLE TO GET OUT OF THE VEHICLE IN TIME. AFTER CONTACTING MY LOCAL JEEP DEALERSHIP I WAS ABSOLUTELY SHOCKED FROM THE SOLUTION TO MY PROBLEM.TO REPLACE THE BROKEN DOOR HANDLE ON THE VEHICLE, YO
MY DOOR HANDLES ON 4 OF MY DOORS (NOT ONE OR TWO BUT FOUR) ON THE INSIDE HAVE CRACKED, SOME CRACKED WHERE ONE IS UNABLE TO OPEN THE DOOR FROM THE INSIDE WHICH NOW MAKES THIS A SAFETY ISSUE. THIS IS PROBLEM BECAUSE THE PLASTIC IN THE DOORS ARE SO BRITTLE THAT ANY FORCE CAN CAUSE THE HANDLE TO BREAK. I HAVE APPROACHED JEEP ABOUT THE ISSUE AND THEY DO NOT EVEN LISTEN TO MY COMPLAINT AND SAID I JUST HAD TO BUY A NEW REPLACEMENT DOOR PANEL. A DOOR PANEL TO REPLACE A FAULTY DOOR HANDLE IS QUITE UNACCEPTABLE AND NOT A LOGICAL EXCUSE FOR THEIR BAD AND VERY CHEAP PRODUCT. YOU PAY GOOD MONEY TO STAY WITH AN AMERICAN VEHICLE BUT WITH EXCUSES LIKE THIS MAKE ME WANT TO BUY FOREIGN.SOMETHING NEEDS TO BE DONE AS I HAVE RESEARCHED THE ISSUE TO FIND MANY PEOPLE IN MY SAME SITUATION... *TR
INSTRUMENT CLUSTER LIGHTS ALL LIGHT UP AT THE SAME TIME. SPEEDOMETER AND RPM INDICATOR DROP TO ZERO. THEN ALL INSTRUMENT CLUSTER LIGHTS GO OUT COMPLETELY. THIS KEEPS OCCURRING AT 10SEC TO 10 MINUTE INTERVALS. VEHICLE HAS TO BE STOPPED, AND TURNED OFF FOR THE PROBLEM TO GO AWAY. NEXT DAY, SAME THING ALL OVER AGAIN. A QUICK SEARCH OF THE INTERNET REVEALS THAT THIS IS NOT AN ISOLATED INCIDENT. THE VEHICLE HAS BEEN IN TO THE DEALER SEVERAL TIMES, AT A COST OF HUNDREDS OF DOLLARS. THE DEALER TELLS ME THIS IS NOT A KNOWN PROBLEM. THERE IS A CURRENT RECALL FOR THE 2014 JEEP GRAND CHEROKEE FOR THIS EXACT SAME PROBLEM. IN 9 YEARS CHRYSLER HAS STILL NOT MANAGED TO FIX THE PROBLEM. THEY DENY THERE IS A PROBLEM ON MY VEHICLE, BUT ACCEPT THAT THE EXACT SAME PROBLEM EXISTS ON THE 2014 MODEL? THIS IS A DANGEROUS SITUATION FOR WHICH CHRYSLER SHOULD BE HELD RESPONSIBLE. A RECALL IS REQUIRED TO THE THOUSANDS OF JEEP GRAND CHEROKEES PRIOR TO THE 2014 MODEL THAT ARE EXPERIENCING THE SAME ISSUE. *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 104,000.
ALL FOUR DOOR HANDLES ARE COMING APART AND ONE IS COMPLETELY BROKE. IF THERE IS AN EMERGENCY, NOONE WILL BE ABLE TO GET OUT IF THE WINDOWS HAVE BEEN DAMAGED. THERE ARE HUNDREDS OF CHEROKEE AND COMMANDER OWNERS FACING THIS SAME SITUATION. THIS IS A SEVERE AND LIFE-THREATENING SAFETY ISSUE AND CHRYSLER JEEP REFUSES TO TAKE RESPONSIBILITY FOR USING CHEAP MATERIAL THAT LITERALLY DISINTEGRATES ON ITS OWN. THEIR PRICE FOR FIXING THIS DEFECT IS $700-$900 PER DOOR AND THEY ABSOLUTELY REFUSE TO COVER ANY PORTION OF IT. IF A COMPANY FREELY DECIDES TO USE INFERIOR MATERIALS JUST TO MAKE MORE PROFIT, THIS CREATES SAFETY ISSUES, ESPECIALLY CHILDREN AND INFANTS, THEN THEY MUST BE HELD ACCOUNTABLE AND RESPONSIBLE FOR ITS REPAIRS AT NO COST TO THE OWNER. *TR
2 OF MY REAR DOORS ON MY 2005 GRAND CHEROKEE BROKE OFF, SO FAR TOTAL OF 3 OF MY INSIDE DOOR HANDLES ARE BROKEN, THIS IS DEFINITELY A SAFETY ISSUE IF I WERE TO GET INTO A CAR ACCIDENT AND NOBODY CAN GET OUT BECAUSE DOOR HANDLES ARE BROKEN... THIS SHOULD BE A SAFETY RECALL FROM JEEP ON 2005 GRAND CHEROKEE'S *JS
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN).THE CONTACT NOTICED THAT AFTER THE RECALL SERVICE, THE GEAR FAILED TO SHIFT PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE REPAIRS WERE MADE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
THE DOOR HANDLE WAS MADE WITH CHEAP PLASTIC AND CAME COMPLETELY OFF ON ONE DOOR. I HAVE 3 KIDS, THIS IS A HUGE SAFETY CONCERN IF THERE IS AN ACCIDENT THEY WILL NOT BE ABLE TO GET OUT. ALL 4 DOOR HANDLES HAVE A CRACK IN THE HANDLE READY TO BREAK OFF AT ANY MOMENT THAT IS VISIBLE TO ANYONE WHO LOOKS AT THE DOOR. *TR
2005 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO TRANSMISSION FAILURE AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED IN FEBRUARY 2011, SHE PARKED HER VEHICLE OVERNIGHT IN HER GARAGE, AFTER HAVING DRIVEN IT THROUGHOUT THE DAY WITHOUT PROBLEMS. WHEN SHE STARTED IT THE NEXT DAY, THE GEARS WOULD NOT ENGAGE. SHE SPOKE WITH A MECHANIC, WHO SUGGESTED THE TRANSFER CASE WAS IN NEUTRAL. SUBSEQUENTLY, THE VEHICLE WAS TOWED TO A NEARBY TRANSMISSION SHOP. THEY RAN A DIAGNOSTICS AND THE CODES INDICATED THE TRANSMISSION WAS FAULTY. BASED UPON THEIR RECOMMENDATION, SHE HAD THE TRANSMISSION REPLACED.
PLASTIC DOOR HANDLE CASING IS CRACKED ON FRONT DRIVER DOOR INTERIOR. PLASTIC DOOR HANDLE CASING IS COMPLETELY BROKEN ON LEFT REAR PASSENGER DOOR INTERIOR, CAUSING DOOR HANDLE TO HANG AND BE UNSAFE TO USE. NO INCIDENT CAUSED THIS OTHER THAN A PASSENGER SIMPLY TRYING TO OPEN THE DOOR TO EXIT. AS IT REMAINS, THE REAR PASSENGER CAN NOT SAFELY EXIT THE CAR DUE TO THIS PROBLEM. *LN
INSIDE DOOR HANDLE FAILURE, DUE TO BREAKAGE OF PLASTIC SUPPORT/HOUSING. PRESENTS SAFETY HAZARD WHEN ATTEMPTING TO EXIT VEHICLE. DOOR MAY ONLY BE OPENED FROM OUTSIDE.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, IT ROLLED AWAY IN REVERSE AND CRASHED INTO THE CONTACT. THE CONTACT SUFFERED A KNEE INJURY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 88,000.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 128,000. UPDATED 11-12-13 *BF
TL* THE CONTACT OWNS 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE ENTERING A PARKING SPACE, THE VEHICLE ABNORMALLY ACCELERATED AND CRASHED INTO A PARKED VEHICLE. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 65,000.
BOTH THE FRONT & REAR CHEAP PLASTIC INTERIOR DOOR HANDLES HAVE FALLEN OUT AND BROKEN INTO PIECES... THANKS JEEP! *JS
DRIVER'S SIDE REAR INSIDE DOOR HANDLE BROKE, MAKING IT IMPOSSIBLE TO OPEN DOOR FROM THE INSIDE (MAJOR SAFETY ISSUE). UPON INSPECTION, I FOUND THAT THE PLASTIC SURROUNDING THE HANDLES ON BOTH PASSENGER-SIDE DOORS ARE ALSO CRACKED IN THE SAME SPOT, THEY WILL SOON FAIL. CALLED DEALERSHIP (FARRISH, IN FAIRFAX VA), THEY SAID JEEP WOULDN'T DO ANYTHING FOR ME AS OUT OF WARRANTY, AND ENTIRE DOOR PANELS WOULD NEED TO BE REPLACED AT $780 EACH (NOTE: NOT THE DEALERSHIP'S FAULT). GIVEN THE NUMBER OF COMPLAINTS ON THIS AND OTHER WEBSITES, IT IS CLEAR JEEP IS AWARE OF THIS ISSUE AND HAS DECIDED TO TO ADDRESS IT, DESPITE THE OBVIOUS SAFETY IMPLICATIONS. FURTHERMORE, THEY HAVE REFUSED TO OFFER THE HANDLE AS A SEPARATE PART - REPLACING A DOOR PANEL WITH ANOTHER ONE WITH A SIMILARLY DEFECTIVE PART IS NOT ECONOMICALLY FEASIBLE, AND DOESN'T SEEM LIKE A REAL SOLUTION AS THE NEW PART IS JUST AS LIKELY TO FAIL AS THE OLD ONE. A RECALL SHOULD BE IMPLEMENTED. THE PROBLEM IS SO WIDESPREAD THAT THERE IS NOW AN AFTERMARKET SOLUTION (DOOR HANDLE REPLACEMENT KITS) DESIGNED SPECIFICALLY TO ADDRESS THIS PROBLEM, BUT YOU CAN'T GET THEM INSTALLED BY THE DEALERSHIP. *TT
THE VEHICLE WAS PARKED AND I ATTEMPTED TO START THE VEHICLE. THE CAR WAS OPERATING PROPERLY 3 MINUTES PRIOR TO ATTEMPTED STARTS. THE FIRST ATTEMPT, THE ENGINE FIRED UP AND REVVED UP BUT IMMEDIATELY DIED. SUBSEQUENT ATTEMPTS WERE SIMILAR. AFTER ABOUT 4 OR 5 ATTEMPTS, THERE WAS A LARGE RATTLING NOISE AND THE ENGINE BECAME IMPOSSIBLE TO START. AFTER TOWING THE VEHICLE TO A MECHANIC AND HAVING THEM OPEN UP THE ENGINE, WE FOUND THAT THE VALVE SEAT HAD DROPPED OUT FROM THE CYLINDER HEADS AND MUST HAVE CAUSED THE ENGINE TO OPERATE INCORRECTLY. THE VALVE SEAT HAD SHATTERED INTO MANY TINY PIECES, WHICH MOST LIKELY CAUSED THE RATTLING NOISE. UPON INVESTIGATION I HAVE FOUND THAT THE VALVE SEAT DROPPING OUT IS A COMMON ISSUE ON THE 5.7L HEMI ENGINE IN MY JEEP AS WELL AS OTHER VEHICLES MANUFACTURED BY DODGE AND CHRYSLER. THIS IS UNSAFE AND SHOULD REQUIRE THE IMMEDIATE ACTION OF CHRYSLER TO RECALL THESE VEHICLES AND PERMANENTLY FIX THE PROBLEM WITH THEIR VALVE SEATS. *TT
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ENGINE HESITATED TO START AND THE IGNITION MADE A CLICKING NOISE. THE VEHICLE WAS TAKEN TO THE MECHANIC TO HAVE A DIAGNOSTIC PERFORMED. THE STARTER AND THE IGNITION SWITCH WERE REPLACED; HOWEVER THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,500 AND THE CURRENT MILEAGE WAS 121,200.
ALL 4 INTERIOR DOOR HANDLES ON THE VEHICLE HAVE BROKEN OFF. WHICH DOESN'T ALLOW EGRESS OF THE VEHICLE UNLESS A WINDOW IS LOWERED AND DOOR IS OPENED FROM THE OUTSIDE. IN THE EVENT OF A VEHICLE CRASH, FIRE, FLOOD, POWER FAILURE, ETC... THE OCCUPANTS WOULD NOT BE ABLE TO EXIT THE VEHICLE. *TR
INTERMITTENTLY, ALL LIGHTS FLICKER OFF AND ON. AFFECTED LIGHTS INCLUDED EXTERNAL LIGHTS INCLUDING HEADLAMP, FRONT & REAR MARKER LIGHTS, LIC PLATE ILLUM; PLUS THE INTERNAL LIGHTING THAT INCLUDED GUAGES, DASHBOARD PANEL LIGHTING, ETC. FLICKERING HEADLIGHTS WERE SERIOUS DISTRACTION TO MOTORISTS AHEAD OF ME AND APPROACHING, CAUSING ONE OTHER VEHICLE TO GO OFF THE ROAD. THIS JEEP ONLY HAS A LITTLE OVER 40K MILES. AFTER RESEARCHING SIMILAR INCIDENTS ONLINE, OWNER ORDERED AND REPLACED THE TURN SIGNAL MULTI-FUNCTION SWITCH ASSEMBLY (MF SWITCH), WHICH COST $89.99 FROM ADVANCED AUTO PARTS. AFTER REPLACEMENT OF THE MF SWITCH, AND REASSEMBLY OF THE STEERING COLUMN COVER OVER THE MF SWITCH, THEN RECONNECTING THE BATTERY AND A TEST DRIVE, THE PROBLEM APPEARED TO BE CORRECTED. AFTER OVER A MONTH OF DRIVING SUBSEQUENT TO REPAIR, THE PROBLEM HAS NOT RECURRED. CHRYSLER-JEEP OUGHT TO BE ALERTING CUSTOMERS OF THIS COMMON PROBLEM AND REPLACING THESE DEFECTIIVE MF SWITCHES TO PREVENT INCIDENTS. SINCE THERE ARE NUMEROUS COMPLAINTS, THE MANUFACTURER COULD BE CULPABLE AND LIABLE. OWNERS CAN DO THIS REPAIR THEMSELVES, BUT YOU NEED TO GET THE RIGHT PART FOR YOUR OPTIONS, AS WELL AS A COUPLE OF SPECIAL SCREWDRIVERS THAT HAVE THE STAR TYPE HEADS. *TR
INTERIOR DOOR HANDLES CRACK FROM NORMAL USE AND EVENTUALLY FAIL. SAFETY ISSUE CANNOT OPEN DOOR FROM INTERIOR. *TR
AS I PULLED INTO MY APARTMENT COMPLEX AROUND 5:30AM ON 8/08/2013, I NOTICED A LOUD "THUD" SOUND AND MY JEEP BECAME STALLED IN THE DRIVEWAY. I PRESSED GENTLY ON THE GAS PEDAL TO MOVE MY VEHICLE OUT OF ONCOMING TRAFFIC, BUT THE JEEP WOULDN'T MOVE AND THEN FINALLY JOLTED INTO DRIVE WITHOUT ME PRESSING ON THE GAS PEDAL. I WAS ABLE TO COAST TO A PARKING SPOT. THE SERVICE 4-WHEEL DRIVE INDICATOR LIGHT CAME ON THE DASH BEFORE I SHUT THE IGNITION OFF. THE VEHICLE HAS BEEN SERVICED APPROPRIATELY AND EFFICIENTLY OVER THE PAST 2 YEARS SINCE I PURCHASED IT. I CALLED SHORE TIRE ON 8/9/2013 TO SET UP AN APPOINTMENT FOR A MECHANIC TO LOOK AT MY VEHICLE. I WAS ABLE TO DRIVE THE JEEP AT 10MPH A MILE DOWN THE ROAD ON 8/12/2013 TO THE SERVICE SHOP. I WAS INFORMED THE PARKING BRAKE AD DISLODGED ITSELF FROM THE SHAFT, DISMANTLING THE REAR BACKING PLATE SYSTEM, LEFT REAR ABS SENSOR, LEFT REAR AXLE/HUB AND DAMAGED THE REAR ROTORS. I HAD TO PAY $1,320.30 FOR PARTS AND LABOR. *TR
ON JUNE 11, 2013, I PULLED INTO A CONVENIENCE STORE PARKING LOT. I PUT MY (2005 JEEP GRAND CHEROKEE) IN PARK & GOT OUT (THE ENGINE WAS STILL RUNNING). AFTER A MOMENT OR SO, MY JEEP STARTED ROLLING FORWARD. IT ROLLED BETWEEN THE FUELING ISLANDS & IT WAS HEADED TOWARDS THE STREET. MY JEEP HIT A YELLOW POLE & THAT STOPPED IT FROM ROLLING INTO THE STREET. (THE YELLOW POLE IS A SAFETY POLE THAT PROTECTS THE FIRE HYDRANT). I AM 100% CONFIDENT THAT I PUT MY JEEP IN PARK BEFORE I GOT OUT OF IT. I WAS SHOCKED & SCARED WHEN I SAW IT ROLLING DOWN THE LOT. I FILED AN ACCIDENT CLAIM WITH MY INSURANCE COMPANY. THE DAMAGE WAS AROUND $6,000. MY DEDUCTIBLE WAS $500. TODAY, (AUGUST 13, 2013), I RECEIVED A SAFETY RECALL NOTICE FROM CHRYSLER. THE REASON FOR THE RECALL IS THE "FINAL DRIVE CONTROLLER MODULE SOFTWARE MAY UNINTENTIONALLY CAUSE THE TRANSFER CASE TO SHIFT INTO THE NEUTRAL POSITION WITHOUT INPUT FROM THE DRIVER. THIS CONDITION COULD ALLOW THE VEHICLE TO ROLL AWAY INADVERTENTLY WHILE THE VEHICLE IS PARKED AND CAUSE A CRASH WITHOUT WARNING." I WAS (AND I STILL AM) 100% CONFIDENT THAT I PUT MY VEHICLE IN PARK BEFORE I GOT OUT OF IT. WHAT ARE MY OPTIONS AT THIS POINT? MY INSURANCE COMPANY PAID THE CLAIM & I PAID MY DEDUCTIBLE. NOW, MY INSURANCE RATES WILL GO UP. WHO SHOULD BE RESPONSIBLE FOR THIS? HOW DO I PROCEED? *TR
ALL FOUR DOORS, THE DOOR UNLOCK/OPEN HANDLES ARE MADE OF PLASTIC AND ARE DISINTEGRATING AND FALLING APART. THIS MAKES IT IMPOSSIBLE TO OPEN THE DOOR FROM THE INSIDE OF VEHICLE. HANDLE IS MADE FROM CHEAP BRITTLE PLASTIC AND ALL ARE FALLING APART, EVEN THOSE ON DOORS THAT ARE NOT USED FREQUENTLY. JEEP HAS SAID THE ENTIRE DOOR PANEL HAS TO BE REPLACED AT A COST OF OVER $800.00 PER DOOR PANEL X 4 DOORS = $3200.00!!! THIS IS AN IMPORTANT SAFETY ISSUE SINCE THE LEVER MECHANISM IS PLASTIC MADE INTO THE DOOR PANEL. JEEP NEEDS TO HAVE A FACTOR RECALL TO REPLACE THESE DEFECTIVE DOOR UNLOCK/OPEN HANDLES. *TR
REAR MIDDLE SEAT BELT IS STUCK IN RETRACTED POSITION. IT IS SO TIGHT THAT IT IS DIGGING INTO THE TOP OF SEAT. APPARENTLY THIS IS A COMMON PROBLEM THAT HAPPENS AFTER PULLING THE BACK SEAT DOWN FOR CARGO. THIS SEEMS TO BE A SAFETY ISSUE, WHAT IF IT LOCKED LIKE THIS WHEN A PERSON IS USING IT AND COULDN'T GET OUT IN AN EMERGENCY. I FEEL THAT THIS SHOULD BE RECALLED AND FIXED BY JEEP. *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS NEITHER REPAIRED NOR DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
ALL FOUR (4) INTERIOR DOOR HANDLES HAVE CRACKED. THE RESULT OF THIS ISSUE WILL IMPACT THE ABILITY TO EXIT THE VEHICLE FROM INSIDE. IN THE EVENT OF AN EMERGENCY SUCH AS FIRE/ACCIDENT, PASSENGERS WILL NOT BE ABLE TO ADEQUATELY EXIT THE VEHICLE TO ESCAPE FROM POTENTIAL INJURY/THREAT. *TR
I AM THE OWNER OF A 2005 JEEP GRAND CHEROKEE WITH A 4.7 V8. THE EXHAUST MANIFOLD BOLTS (QTY 2) ON THE PASSENGER SIDE SHEARED RESULTING IN EXHAUST MANIFOLD LEAK (POSSIBLY DUE TO HEAT OR UNDER ENGINEERING RUST WAS NOT A FACTOR). I HAVE MADE CHRYSLER AWARE OF THIS ISSUE AS MANY PEOPLE HAVE EXPERIENCED THIS ISSUE WITH THE 4.7 V8 FOUND NOT ONLY IN THE GRAND CHEROKEE BUT THE COMMANDER, AND DODGE DURANGO AS WELL. A LEAKING EXHAUST MANIFOLD CAN CAUSE ENGINE COMPARTMENT FIRES. THIS ISSUE CAN ALSO RESULT IN TOXIC FUME INHALATION THROUGH CABIN AIR INTAKE PORTS. THE DEALERSHIP QUOTED $1300 TO REPLACE (8) BOLTS THAT SHOULD NEVER FAIL. WHEN I CALLED CHRYSLER, THEY WERE NOT INTERESTED IN MY SAFETY, AND EXCUSED THE ISSUE BY STATING THAT "CARS ARE JUST NOT MADE LIKE THEY USED TO BE". I FIND THIS RIDICULOUS DUE TO THE FACT THAT THIS ISSUE CAN RESULT IN DEATH, OXYGEN DEPRIVATION, AS WELL AS SERVER BURN IN THE EVENT OF FIRE. *TR
INTERIOR DOOR HANDLES BREAK ALL 4 DOOR HANDLES HAD CRACKS IN THE PLASTIC BACKING WHEN I GOT THE VEHICLE IN 2012. FIRST, THE REAR DRIVER DOOR HANDLE BROKE AND THE MECHANIC WANTED $850 TO FIX IT SINCE THE PLASTIC BACKSPLASH IS PART OF THE WHOLE DOOR PANEL. WITHOUT THE PLASTIC BACKSPLASH, THE HANDLE DOES NOT WORK. SO, I HAVE TO OPEN THAT DOOR FROM THE OUTSIDE FOR MY KIDS. NOW THE FRONT PASSENGER DOOR HANDLE HAS A HOLE AND IS ALMOST TO THE POINT OF BREAKING. I WANT TO GET RID OF THIS CAR AS I CANNOT AFFORD $3300 TO FIX THE HANDLES. THIS IS A SAFETY HAZARD AS DOORS MUST OPEN FROM THE INSIDE. *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE UNOCCUPIED AND RUNNING, THE VEHICLE ERRONEOUSLY ACCELERATED AND CRASHED INTO THE CONTACT'S RESIDENCE. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 71,000.
THE DOOR HANDLES OF THE INTERIOR DOORS ARE ALL BREAKING APART. THIS COULD BE A SAFETY ISSUE IN CASE OF AN ACCIDENT AND THE PEOPLE INSIDE OF THE VEHICLE NOT BEING ABLE TO ESCAPE. THE MATERIAL IS VERY THIN PLASTIC THAT IS VERY CHEAP AND THE REASON NOT ONE BUT ALL OF THE INTERIOR DOOR HANDLES ARE BROKEN AND/OR CRACKED ABOUT TO BREAK. *TR
THE 3.7L MOTOR HAS BLOWN A HEAD. AFTER RESEARCHING ONLINE I SEE THAT THIS IS A COMMON PROBLEM FOR THIS MOTOR BUT JEEP WON'T DO ANYTHING OR ADMIT THE PROBLEM. I SPENT OVER $20,000 ON A AMERICAN VEHICLE BECAUSE I THOUGHT THEY WERE A TRUSTED NAME. I SHOULD NOT BE FORCED TO SPEND $3000 GETTING A NEW MOTOR BECAUSE JEEP WON'T STAND BEHIND THEIR PRODUCT. *TR
REAR PASSENGER SIDE DOOR HANDLE IS BROKEN. NO IDEA HOW OR WHEN IT HAPPENED. ON JUNE 4, 2013, MY SON TRIED TO OPEN THE DOOR FROM THE INSIDE AND IT WOULDN'T OPEN. I FIGURED HE JUST HAD A HARD TIME AND I LET HIM OUT FROM THE OUTSIDE. 3 DAYS LATER, I OPENED THE DOOR FROM THE OUTSIDE TO LET MY SON IN AND IMMEDIATELY NOTICED THAT SOME OF THE PLASTIC MOLDING AROUND THE INTERIOR DOOR HANDLE WAS BROKEN OFF AND MISSING AND THE DOOR HANDLE WAS HANGING LIMP. I AM CERTAIN THAT THERE WAS NO MISSING PLASTIC 3 DAYS PRIOR WHEN THE DOOR WOULDN'T OPEN FROM THE INSIDE, BUT I DON'T KNOW HOW OR WHEN THE PLASTIC BROKE OFF. I'M GUESSING IT'S DOWN INSIDE THE DOOR PANEL. FRUSTRATING SINCE THOSE REAR DOOR HANDLES ARE RARELY USED. I ALMOST ALWAYS OPEN THE REAR DOORS FROM THE OUTSIDE BECAUSE MY KIDS ARE SMALL AND STILL RIDE STRAPPED INTO CAR SEATS, SO THEY'RE NOT ABLE TO GET OUT THEMSELVES. HAVING READ OTHER COMPLAINTS, THIS MUST BE SOME SORT OF DEFECT. THERE'S NO REASON A DOOR HANDLE THAT IS RARELY USED SHOULD HAVE BROKEN OFF, AND IT'S ESPECIALLY STRANGE THAT IT SEEMS TO HAVE JUST BROKEN APART WHEN NO ONE WAS TOUCHING IT. *TR
I BEGAN TO NOTICE SOME UNEXPLAINED ACCELERATION AND DECELERATION. WHILE DRIVING, WHEN THE VEHICLE SHOULD DOWNSHIFT, I COULD FEEL A BUMP AND NOTICEABLE HESITATION. THAT GRADUALLY WORSENED TO BECOME MAJOR FLUCTUATIONS IN THE RPM WHILE BOTH ACCELERATING AND DECELERATING. FOR INSTANCE, WHILE STEADILY ENGAGING THE GAS PEDAL TO ACCELERATE, THE VEHICLE SOMETIMES FEELS JUMPY, DOES NOT ACCELERATE SMOOTHLY, AND IF YOU LOOK AT THE RPM'S THEY JUMP UP AND DOWN BY 500 - 1000 RPMS. ALSO, WHILE COASTING TO A STOP, WHEN I AM NOT BRAKING BUT JUST ALLOWING THE VEHICLE TO ROLL TO THE STOP FROM SAY 45 MPH, THE SAME JUMPING OCCURS WITH THE RPMS. THIS SOMETIMES CAUSES THE CAR TO LURCH FORWARD IF THE RPMS FLARE AT A NEAR STOP, AND ONCE, AS I WAS PULLING OUT OF MY DRIVEWAY, I STOPPED AT THE BOTTOM OF THE DRIVE BUT THE ENGINE FLARED AND PUSHED THE CAR OUT ONTO THE ROADWAY BY ABOUT A FOOT. EVENTUALLY, THIS RPM ISSUE BEGAN CAUSING STALLING. WHEN I WOULD STOP AT A TRAFFIC LIGHT, THE ENGINE WOULD JUMP, AND THEN THE RPMS WOULD DROP TO ZERO AND THE ENGINE WOULD STALL. SOMETIMES AFTER JUST A FEW ATTEMPTS I COULD RESTART. TWICE I NEEDED TOWED. MY REGULAR MECHANIC WAS ABLE TO REPLICATE THE STALLING AND SAW AND FELT THE RPM FLARES. HE FOUND NO MECHANICAL ISSUES AND SUGGESTED IT WAS A COMPUTER ISSUE AND DIRECTED ME TO A DEALERSHIP. 2 DEALERSHIPS COULD FIND NOTHING WRONG AND SENT ME AWAY WITH NO FIX. SO, MY REGULAR MECHANIC DID A COMPUTER RESET WHICH SEEMED TO SOLVE THE PROBLEM TEMPORARILY. RESET WAS AT 66,000 MI
INTERIOR DOOR HANDLE BROKE OFF - KNOWN PROBLEM BUT CHRYSLER NOT ADDRESSING - EVAC SAFETY CONCERN!! *TR
2005 JEEP HAS BEEN SLIPPING INTO NEUTRAL SINCE FEBRUARY 2013. IT CAUSED ME TO HAVE AN ACCIDENT BECAUSE I COULDN'T GET OUT OF THE WAY OF REAR-ONCOMING TRAFFIC. NO MAJOR DAMAGE WAS DONE THANKFULLY! A FEW WEEKS LATER I EXPERIENCED A ROLLAWAY. I WENT INTO THE SITTER TO PICK UP MY SON. AFTER ABOUT 5 MINUTES OF BEING INSIDE I MY JEEP ROLL ACROSS THE STREET! I GO RUNNING OUTSIDE, OPENED THE DOOR AND PULLED UP THE EMERGENCY BREAK...JUST MISSING AN EMBANKMENT! SINCE THE "NEUTRAL" THING STARTED I HAVE HAD SEVERAL SERVICE LIGHTS COME ON. MY MECHANIC PERFORMED A DIAGNOSTIC CHECK AND HE SAID ITS ALL ELECTRICAL. ALSO, I'VE HAD ISSUES WITH THE FRONT PASSENGER WINDOW GOING UP/DOWN SLOWER THAN THE REST OF THE WINDOWS SINCE 3 MONTHS INTO PURCHASE. OTHER ISSUES ARE CRACKED DOOR HANDLES (BOTH FRONT DOORS), REPLACING TAILLIGHT KIT, AC SWITCH-A FEW TIMES AS IT WOULD ONLY WORK ON HIGH. *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED TO 35 MPH WITH THE ILLUMINATION OF THE TRACTION WARNING LIGHT. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000. *TR
TL* THE CONTACT OWNS 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED AND DOWN SHIFTED INDEPENDENTLY. THE CHECK ENGINE LIGHT WAS ALSO ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO A LOCAL MECHANIC, WHO STATED THAT THE TRANSMISSION WAS DEFECTIVE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN I.D. 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN) BUT DID NOT CALL THE MANUFACTURER OR TAKE THE VEHICLE TO A DEALER. THE FAILURE MILEAGE WAS 74,000.
THE AREA WHERE THE DOOR HANDLES CRACKED AND THE HANDLES ARE HANGING FROM THEM, HAPPENED DURING A PERIOD OF WEEKS, THE DOORS AND HANDLES WERE USED IN THE MANNER THAT THEY INTENDED TO BE USED. I HAVE BEEN LOOKING ON LINE AND IT SEEMS TO BE A COMMON COMPLAINT FOR THIS MAKE AND MODEL SO I THINK THERE MUST BE A RECALL AND THE COMPANY SHOULD PAY FOR THE REPAIRS. THE LOCAL DEALERSHIP WANTS TO CHARGE $250 TO REPAIR EACH DOOR AND IT HAS BEEN IMPOSSIBLE FOR ME TO FIND USED PARTS. STEP-UP TO THE PLATE JEEP! THE VEHICLE WAS NOT CHEAP AND IS NOT THE BUYER'S FAULT THAT THE COMPANY APPEARS TO USE CHEAP PARTS FOR THEIR VEHICLES. *TR
THE INTERIOR DOOR HANDLES BROKE WHEN BEING LIGHTLY USED. THE PLASTIC CRACKED AND THE HANDLE CAME OFF. IT LOOKS LIKE THIS IS A COMMON ISSUE. I EMAIL CHRYSLER ABOUT THIS AND THEY BLEW IT OFF AS NO BIG DEAL. THIS IS A BIG DEAL AND A SAFETY ISSUE!! IF THE HANDLE BREAKS AT A TIME WHEN EMERGENCY EVACUATION FROM THE VEHICLE IS NEEDED THEN THAT PERSON WILL BECOME TRAPPED. THIS NEEDS TO BE ADDRESSED. *TR
THE CUPS AROUND THE DOOR HANDLES ON THE INTERIOR PANEL OF THE DOOR BEGAN CRACKING AND OVER TIME EVENTUALLY FAILED AND CRUMBLED COMPLETELY RENDERING THE DOOR HANDLE USELESS. OBVIOUSLY THIS A HUGE SAFETY HAZARD AS OCCUPANTS CAN NOT EXIT THE VEHICLE SHOULD THERE BE AN EMERGENCY. THROUGH RESEARCH THIS SEEMS TO BE A FAR TOO COMMON OCCURRENCE FOR THIS MODEL VEHICLE. *TR
FRONT PASSENGER DOOR HANDLE SUDDENLY CRACKED/BUSTED UPON GETTING OUT OF THE CAR. LATER, THE OTHER THREE DOOR HANDLES CRACKED/BUSTED. RECENTLY, I FOUND IT DIFFICULT TO GET OUT OF THE CAR BECAUSE THE DOOR WOULD NOT OPEN DUE TO THE BUSTED HANDLE. *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SHE SMELLED FUEL WHILE IN THE CABIN. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE TRANSFER CASE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 96,000.
DOOR HANDLE CRACKED IF THERE WAS FIRE AND A FRANTIC PERSON USED IT, IT WOULD BREAK. I FEEL THIS ISSUE IS A BIG SAFETY HAZARD JEEP SHOULD REPLACE WITH BETTER MATERIAL IT ALREADY HAS TO GO IN FOR A DIFFERENT RECALL. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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